View the Lifestyle magazine to learn more about what’s happening around the Club, departmental updates, and upcoming events
PARK & FARMS TEAM
Interested in joining the team? Contact Staff Engagement Coordinator Madison Elena at melena@bcc1898.com
Madison Elena
Shantae Fauntleroy
Taryn King
Jessica Noffsinger
Abby Rodriguez
Hannah Schmitt
QUICK LINKS
BCC Staff Page
Helping Hand Website
Staff Pastry Shop
Towson Mental Health
Password: BCC1898
TILLY THE BEAR
Can you find the Park & Farms mascot, Tilly? If you do, click on him to be entered into a monthly raffle for a gift card!
Save ThE Date
MARCH 17
ROLAND PARK QUARTERLY POTLUCK
This fun and lighthearted tradition allows people to come together and share their favorite dishes, whether homemade or storebought—there is something for everyone to enjoy. Feel free to come if you are scheduled for the day or want to join everyone for a good meal.
APRIL 21
SPRING ALL-STAFF
Think you’ve got what it takes to create the next must-have drink? It’s time for Cocktail Madness, our staff-wide showdown to crown a brand-new cocktail or mocktail for the spring beverage menu!
This bracket-style competition will feature 16 contestants, battling round by round until one ultimate drink reigns supreme. The winner will score a gift card and have their creation featured on our spring menu!
HOW TO ENTER:
Five Farms | Doors open at 8:30am Meeting starts at 9:00am
REGISTER YOUR DISH UPCOMING STAFF EVENT!
Keep an eye on your email for more details! The deadline is March 12, so start shaking up those ideas now!
MAY THE BEST DRINK WIN!
BCC SPORT TICKETS
2024 WINNER
Chris Jeffers, Assistant Controller
Build your own custom cup of coffee or tea filled with your own personalization of flavor! MORE DETAILS COMING SOON! Where Best Drinks Are Brewed KEEP YOUR EYE ON THE BALL! We’ll be opening up the Orioles baseball tickets here soon—including opening day! Email will be out soon!
Beatrice “Bea” Gaddy (1933–2001) was a Baltimore City Council member and a leading advocate for the less fortunate and individuals experiencing homelessness. Known locally as the “Mother Teresa of Baltimore,” she was inducted into the Maryland Women’s Hall of Fame in 2006.
The Bea Gaddy Family Centers is a community-based nonprofit organization that assists and provides food and other items to our neighbors throughout the Greater Baltimore Metropolitan Area and Maryland; we use your donations to improve the lives of many.
DONATIONS CAN BE DELIVERED TO THE STAFF BREAKROOMS | MARCH 1 - 31
J1 BuDDieS NEEdEd
BCC is getting ready for a new group of international interns, and we want to give them the warmest welcome possible. Part of that is ensuring they have ‘buddies’ they can rely on and look forward to seeing at work while adjusting to Maryland and the Club. This would be low commitment with a high reward. You will meet with your J1 buddy roughly every week and exchange contact info if they have any questions. The program lasts sixweeks or until your buddy feels adjusted and comfortable. Typically, people will meet at work, maybe over lunch in the breakroom, and some people like to meet outside of work and show them their favorite spots around town. It is entirely up to everyone’s comfort level.
Please reach out to Madison at melena@bcc1898.com for more info!
Clubhouse Services
• The department has 10 full-time students who attend Morgan State, Towson, UMBC, and CCBC
• Eduin holds the record for carrying the most chairs at one time—he makes carrying 10 chairs on his back look easy!
• Over 6,400 cars have been valeted since ast March
• Six countries are represented across the department: Guatemala, Mexico, El Salvador, Honduras, the Dominican Republic, and the United States
• They order over 1,000 rolls of toilet paper each month
• During the busy season, they can coordinate daily 12-15 room flips. This means hauling couches, heavy tables, and hundreds of chairs, all of which are done in just 45 minutes
• Eddie, our beloved van driver, has been on the team the longest time, with over 13 years at BCC
The Clubhouse Operations department includes a wide variety of teams and a spectacular amount of e ort and attention to detail. Aidan Dougherty, the proud manager of Housekeeping, Valet, Security, Transportation, Locker Room Services, and Laundry, took the time to explain exactly what that e ort entails, highlighting the hard work of his teammates.
10 Chairs at one time
Record Holder Eduin
Locker Room Services
Jim/James, Jerry, Kyle, Xavier, Nick, Garret, Bob, Larry, Thomas
Security
Bob, Chuck, Juan
Transportation Charles, Allen, Eddie Valet Kevin, Thomas, Nick, Juan, Jaedon, Caden
Laundry Somsay, Phoneleo, Anna
WHAT IS BCC YOUNIVERSITY?
BCC YOUniversity is a continuing education program geared to promote personal and professional growth for all BCC staff.
STAFF REQUIREMENT
All year-round Full-time and Part-time staff are required to participate. Seasonal staff are welcome to attend with supervisor approval.
• Full-time staff are required to obtain a minimum of 4.5 credits within the fiscal year (March 1-February 28)
• Part-time staff will be required to obtain a minimum of 3 credits within the fiscal year (March 1-February 28)
• All new staff are required to take one BCC Basic History course
NO SHOW POLICY
.5 Credit deduction for not attending class without prior cancellation notice. To cancel your class, login to Sign-Up Genius or contact Lauren Kourtsounis at lkourtsounis@bcc1898.com
PROFESSIONAL EMAIL ETIQUETTE
Walking us through a workplace necessity, our Director of Communications Rachel Upton, will enlighten us on the do’s and don’ts of professional email etiquette. No matter your current position, this information is invaluable to your future and the way that you communicate with your peers and supervisors. Join us for 30 minutes, and you will be walking out of the room with fine-tuned skills and a newfound sense of confidence when interacting with others! This class is required for all Leadership and will be offered throughout the year.
MARCH 7 | 10:00AM | .5 CREDIT
INTRO TO FERMENTATION: KIMCHI
Brad Maempel is breaking out of the kitchen to show us a technique that has been gaining some attention and appreciation over the past decade (in the United States)—fermentation and the art of making kimchi! Learn about the health benefits and cultural significance of a tradition shared by families for over 200 years. There will be a demonstration and recipes for a variety of different kimchi. Don’t worry—there will be samples for everyone!
MARCH 13 | 3:00PM | .5 CREDIT
BEGINNER’S COOKING TECHNIQUES
Chef James will be making his first appearance as a BCC YOUniveristy instructor with this beginner’s class that can open anyone’s eyes to the culinary world. From roasting, braising, searing, and sous vide, he will go over what proteins are best to work with and how to prepare them properly for the perfect dish. Take some time for yourself to learn lifelong skills that will impress and treat you and your loved ones!
MARCH 26 11 | 2:00PM | 1 CREDIT
EXCEL BASICS
Our Events Director Heather Miller, is stepping onto the instructing scene with valuable knowledge on one of the most used platforms in office administration. Excel can be intimidating when someone hasn’t used it before, but Heather will showcase how feasible it is to navigate and utilize it to your advantage. So many professional roles require Excel get ahead of the game and join us for a class you can keep in your back pocket!
MARCH 20 | 3:00PM | 1 CREDIT
STARTING WITH SEEDS
Are you looking to give your garden a running start this year? Starting with Seeds will teach you the best way to care for your plants from the beginning and how to DIY a mini greenhouse out of used milk jugs. Our horticulturist Irene Casarez, will walk us through the environmentally friendly and efficient project. Here’s the best part every participant will take home a greenhouse with seeds and care instructions!
MARCH 27 | 3:00PM | .5 CREDIT
PERSONAL MEMBER
BCC 1 Credit 60min .5 credit 30-45 min
INSTRUCTORS NEEDED BCC YOUNIVERSITY
WE WANT TO HEAR YOUR PASSIONS SHARE THEM AS AN INSTRUCTOR!
Do you ever find yourself wanting to bring your hobby to work? Let us help make that happen for you! If you have an interest and information on certain subjects, we would love to o er you a platform to speak on them. If you would like the opportunity to host a class, please contact Lauren Kourtsounis at lkourtsounis@bcc1898.com and we can start planning your course!
All staff instructors will receive credit for conducting classes, but must still complete the required credit categories as a participant.
Meet the
MADISON ELENA, Staff Engagement Coordinator
Hello! My name is Madison, and I am proud to be part of the HR team; my role is Staff Engagement. This means that I’m all in for anything staff-related, including creating events, community outreach, supporting the All-Staff meetings and orientations, being a member of Park & Farms, and more!
In my free time, I enjoy baking, cooking, volunteerism, connecting with my community, and exploring nature. I count myself lucky to play a part in many teams and departments!
JESS NOFFSINGER, Graphic Designer
H! My name is Jess Noffsigner. I’ve been at BCC for five years, designing countless event flyers, emails, menus, event collateral, logos, and every edition of Park & Farms—I’m sure I’m forgetting some!
When I’m not designing for BCC or working freelance, I can often be found outside in the garden or tending to my houseplants. I love exploring new breweries with my husband, Caleb, and our dog, Nutmeg. An interesting fact about me is that I’m an avid board game enthusiast and a Magic: The Gathering player.
SHANTAE FAUNTLEROY, Banquet Cook
HI! My name is Shantae Fauntleroy. I've been at BCC for four years, I started off as Cafeteria Chef for three years, now I work with the Banquets Team. I am also a proud member of the Park & Farms Committee. I am super proud to be part of a great company amongst so many talented people. Fun Facts about me—I love to cook and play spades and I'm very family oriented. In my down time I enjoy spending time with my bearded dragon, Peanut.
HANNAH SCHMITT, Membership Assistant
Hi, I'm Hannah! I work as a Server and Membership Assistant. It is rewarding being a part of the Park & Farms team as I play a role in keeping everyone informed about all things BCC! Outside of work, you’ll find me rooting for the Tennessee Vols or working towards my master’s degree. I’m a huge fan of DC Sports, watching Korean dramas, and love hanging out with my friends and my rabbit!
Hive! buzzing with ideas?
Are you
Have ideas? Love sharing stories? Want a say in what makes it into each issue of Park & Farms? Now’s your chance!
We meet once a month (in person!) to brainstorm content, then help review and polish the edition before it goes out. No experience needed—just bring your creativity and enthusiasm! Contact Madison to join our team at melena@bcc1898.com!
TARYN KING, Events Assistant
Hi, my name is Taryn, and I am the Events Assistant at BCC. I am the newest member of Park & Farms, and I love being a part of the team! Outside of work, I love to bake, my current fixation consists of perfecting my sourdough bread recipe and trying new restaurants in Baltimore with my friends
TILLY, Staff Mascot
Howdy there! I’m Tilly, the staff mascot! Did you know I’m hidden in every issue of Park & Farms? I like to keep you on your toes! If you find me - click-on me and fill out the form for your chance to win a gift card!
ABBY RODRIGUEZ, Director of Member Experience
Hi! My name is Abby Rodriguez. I am the Director of Member Experience, and my mission is to ensure that staff and members alike are living the Simple Truth of “Great People Makes Favorite Places”. I oversee our member experience feedback platform, Happometer, and assist department leadership in listening to our members and taking action to improve their experiences. I also assist all Club staff in recognizing Green Folder Story opportunities and “writing” their stories.
In my free time, I am often spending time with my husband, Kevin and our 8 month old, Quenton. I enjoy walking and cuddling my dog Maisy, completing HIIT/Strength workouts, cheering on Penn State, the Orioles, and the Ravens, and relaxing at a local breweries with family and friends. I love to bake and occasionally when I find the time, will leave some sweet treats for all staff at the Five Farms Front Desk.
GOLF
From: Elizabeth Boyce
Cathy is focused on making golf instruction/fitness the best it can be for our members. She has great ideas and is putting a great plan in place. She’s also open to ideas and suggestions. I look forward to working with her more!
From: Stewart Dunn
Great environment and fun experience. Enjoyed chatting with Dave Hutsell as well!
From: Dominick Valencia
Terrific customer service experience. Thank you.
PRIVATE EVENTS
BrightView Living Career of a Lifetime Dinner
From: Meg Rakes
Our event was a huge success. The guests loved their meals and the atmosphere. Everyone at BCC was so kind, helpful, and put together a special night. Thank you!
CLUB EVENTS
Valentine’s Day Dinner
From: Nancy Strahan
The food was uniformly excellent including hors d’oeuvres and dessert. Jane, our server, was very attentive and respectful. Kudos to her! We loved the “piano” music and would have loved to dance to it.
Sweetheart Soirée
From: Kelsey Dietrich
I loved the simplicity of the balloons on the ground in the ballroom- my toddlers LOVED it! All of the crafts were adorable and age appropriate. My daughter specifically loved the cupcake decorating!! The heart shaped food and cololoring in the brunch food was precious and did not go unnoticed!! I look forward to these children’s events so much because of the attention to detail the staff puts into them! They are so fun for our family and a big part of our holiday experience each season. Thank you BCC!!!
Pre-Teen Spare Hearts Bowling Mixer
From: Eleanor Abramson
The kids loved this event. Great programming. Most of the parents stayed for dinner and the kids felt empowered by doing their own thing. Much appreciated.
Valentine’s Day Dinner
From: Carter Freiburg
Great service as always!!!! Our steaks were perfect. One of our favorite dinners at BCC. Thank you!!!!
Dwight Taylor 80th Birthday Dinner
From: Dwight Taylor
The personalized attention to detail. And the ambiance of the wine room.
À LA CARTE
From: Peter Kimmel
Our Waitress Maggie was great, so was Kayla the manager. BCC has a Great Team at Five Farms from the people who check you in to our waitress and all the other parts of the Team - Well Done!
From: Jon Murphy
Cannot thank Brittany enough for fitting us in! The staff was very helpful. The salad was the best salad I’ve ever had at BCC.
From: Charles Ilardo
The rib sandwich special was great. I particularly liked the softer hoagie roll. Sharyl is a superstar waitress and always makes my meal so much more enjoyable! She really is a gem. Kayla too!
From: John Saxton
The ambiance, service, attentiveness of staff, and quality of food. A nice evening with our visiting 16 year old granddaughter.
From: Barbara Antonides
Our staff is wonderful and caring
From: Laura Wille
black and blue salad was delicious and I forgot the waitresses name but she was great!
From: Doug York
Andrea was an excellent server. The banana caramel dessert was first rate.
From: Daniel Coakley
Our waiter Brooks was very attentive and polite. He did a great job following up on how our meal was and making sure our glasses were always full. - Our guests specifically commented on how good our service was. The strip special on the menu was delicious and cooked perfectly, kudos to the kitchen staff.
From: Robert Marano
Food, ambiance and service. All excellent!
From: Julie Lynch
Ashley is a fantastic server and is so engaging. I also had a chance to talk to Cynthia, who is a gem as well!
From: Carter Freiburg
Impressive resilience despite computers being down! Food and service were outstanding.
From: Kyle Gore
Brittany, Danny and Gio are terrific!!
From: Denise Kulinski
Always a great lunch at the trophy bar with Danny.
From: Angie Walker
Loved our corner table by the fire, Staff was friendly and very efficient. Great night!
From: Lisa Grogan
Our server was Nick and he was quick and courteous and friendly.
From: Daniel Coakley
Food was delicious , service at the bar was great by Mike and Danny.
From: Robert Connelly
I had a table by the fireplace in the Grille room and the lady I was with loved the ambience and the meal. STEVEN did a great job as a waiter and overall it was a very nice experience.
From: S. Shelhoss
Spending time w good friends in an inviting space
From: Denise Kulinski
Our BCC staff was very welcoming and attentive. I brought a guest for lunch and Kayla and Danny made our experience special.
From: Elizabeth Sieck
There was nothing we did not enjoy, especially Ian. We kept him up way past bedtime but our guests and we were enjoying a warm evening on a cold winter’s night.
From: Robin Bissell
SERVICE WAS VERY GOOD
From: Linda Marano
Food, service, and venue. All ‘5’s
FEBRUARY NEW HIRES
Frederica
“Freddy” Joy F&B Manager
BCC Staff Referral Program
You know BCC and the candidates who have the right character, competency, and chemistry to be successful here. For details on how you may benefit from our Staff Member Referral Program, contact Lauren Kourtsounis at lkourtsounis@bcc1898.com or visit the staff page at bcc1898.com/staff-page
ACCOMPLISHMENTS
Lainey Baer Engaged
Big or Small, Let’s Celebrate it All!
At Park & Farms, we believe every achievement—big or small—deserves recognition. Whether you’ve earned a new certification, bought your first home, gotten married, or received a promotion, we want to celebrate these milestones with you! So don’t be shy—let us know what’s new in your world, and let’s cheer each other on! Email yours or other’s accomplishments to Madison at melena@bcc1898.com.
INTRODUCING THE DROPBOX
To increase accessibility, there will be boxes to submit kudos for your teammates in the breakroom! These can be small pick-me-ups that make a huge difference in someone’s day. It could be about how they stayed late to help close, always opening the door for others, or the general kindness they bring to the work environment.
There will also be a box for accomplishments, like buying a new car, graduating, making the dean’s list, having a baby on the way, or getting engaged; anything you are excited about or marks a milestone for you. Some people may be shy about submitting for themselves, so make sure to submit for others as well; we want them to feel celebrated!
