July Park & Farms 2024 by membership-bcc1898

& FARMS TEAM

Madison Elena, Shantae Fauntleroy, Jessica Noffsinger, Vince Posterli, Brandi Rodriguez, Hannah Schmitt, Lisa Shealey, Carrington Windl

GREENFOLDER STORIES

What sets Baltimore Country Club apart from other country clubs? Our people! Our staff members take every step to go above and beyond to accomplish our Simple Truth: Great People Make Favorite Places. Often, there are easy ways to make a positive impression on our members from saying happy birthday to congratulations on an award. However, not being afraid to make the big gestures is what distinguishes us.

We love sharing these stories of the Simple Truth! Submit your Simple Truth experience by filling out the Green Folder Stories form, located at the bottom of the Park & Farms email, in Park & Farms, the staff webpage, or scan the QR codes in the staff breakrooms. BCC encourages all members to submit their own or fellow staff members’ Green Folder Stories.

SUBMIT YOUR STORY

APRIL STAFF MEMBER OF THE MONTH

Anjel Querubin J-1 F&B Intern

Since joining us as a J1 Intern from the Philippines nearly a year ago, Anjel has been a true rockstar. She excels in every role she’s assigned and consistently takes the initiative to go above and beyond in her daily tasks. Anjel is the friendly face we see when hosting wedding tastings, bridal parties, Ladies’ Tuesday Bowling Leagues, and Early Bird events. She is also growing into a fantastic cocktail server. Anjel takes pride in doing things the right way, no matter the role she fills. Even when there seems to be little to do, she always finds something to work on.

APRIL EXCEPTIONAL LEADERSHIP AWARD

Chris Jeffers, Assistant Controller

Under Chris’ leadership, the accounting department has seen remarkable improvements in workflow, productivity, as well as in positive attitude. His ability to identify and implement efficient processes has not only streamlined operations but also enhanced the accuracy and speed of our financial reporting. Chris is the cornerstone of the accounting team, always being the go-to person for any accounting-related queries or issues. Whether it’s a complex financial query or a simple question, Chris is always ready to provide guidance and support, ensuring that everyone has the tools and information they need to succeed.

WHAT IS BCC YOUNIVERSITY?

BCC YOUniversity is a continuing education program geared to promote personal and professional growth for all BCC staff.

STAFF REQUIREMENT

All year-round Full-time and Part-time staff are required to participate. Seasonal staff are welcome to attend with supervisor approval.

• Full-time staff are required to obtain a minimum of 4.5 credits within the fiscal year (March 1-February 28)

• Part-time staff will be required to obtain a minimum of 3 credits within the fiscal year (March 1-February 28)

• All new staff are required to take one BCC Basic History course

NO SHOW POLICY

.5 Credit deduction for not attending class without prior cancellation notice. To cancel your class, login to Sign-Up Genius or contact Lauren Kourtsounis at lkourtsounis@bcc1898.com

PROFESSIONAL EMAIL ETIQUETTE

Walking us through a workplace necessity our Director of Communications Rachel Upton, will enlighten us on the do’s and don’ts of professional email etiquette. No matter your current position, this information is invaluable to your future and the way you communicate with your peers or even supervisors. Join us for just half an hour, and you will be walking out of the room with fine-tuned skills and a newfound sense of confidence when interacting with others! This class is required for all Leadership.

JULY 9 | 3:00PM | .5 CREDIT

ORIGAMI 101

PERSONAL MEMBER

BCC 1 Credit 60min .5 credit 30-45 min

JULY 11 | 2:00PM | .5 CREDIT

1ST AID/CPR/AED TRAINING

Though this a required 2-year training and certification for all full-time staff, this is a lifesaving tool to have on your belt. You will be taught all the right steps to take if you find yourself in a health emergency situation, and how to identify risks. There is nothing in the world more empowering than knowledge, and this is one of the most useful and pertinent skill sets to obtain. If you ever find yourself in this unfortunate situation, be the one that is coolheaded, confident, and responsible. A step to becoming that leader is making sure you are certified with this extensive and elaborative training.

JULY 16 | 9:00AM | 1 CREDIT

FIVE FARMS VEGETABLE GARDEN TOUR

Did you know that you have most likely eaten vegetables that were cultivated and harvested on our own grounds? Director of Horticulture Cathy Wagner and an innovator at BCC, will be showing us around some of the pride and joy that is fresh produce. Not only do we help the land with sustainable practices, but we supply the kitchen as well. Come on the Five Farms vegetable garden tour, and maybe you will open doors for your own garden!

JULY 29 | 10:00AM | .5CREDIT

BECOME A CLASS INSTRUCTOR!

Do you ever find yourself wanting to bring your hobby to work? Let us help make that happen for you! If you have an interest and information on certain subjects, we would love to offer you a platform to speak on them. Teaching a class can be more enriching than attending as a student. Not only will your coworkers get to know you a bit more, you will be able to share unique insight and knowledge for them to keep. If you would like the opportunity to host a class, please contact Lauren Kourtsounis at lkourtsounis@bcc1898.com and we can start planning your course!

All staff instructors will receive credit for conducting classes, but must still complete the required credit categories as a participant.

QUARTERLY PULSE SURVEY INITIATIVE

It’s officially been one year since rolling out our Quarterly Pulse Survey Initiative. You have spoken, we have listened, and we have acted on the feedback provided. The responses allowed us to have a peek behind the curtain, to truly understand what is necessary for each of you to thrive at BCC. A huge thank you is in order for all that continue to participate. The more data we collect, the easier it will be to be proactive and anticipatory of a specific positions’ needs and accommodations. While we welcome and appreciate all feedback, please understand not everything can be addressed, and courses of action do take time to implement. As a reminder, all staff are always welcome to attend the bi-weekly leadership meetings to hear club updates, offer input, and network with staff from all departments!

Clubhouse Operations

Food & Beverage

• We have been sharing emails and printing Happometer feedback to help praise the staff during pre-shift line up. We are continuously finding ways to highlight staff performance. Additional communication has been provided during pre-shift to the staff. Leadership has been transparent in providing and sharing more club items with managers to help them better know what’s happening so they can communicate that information to the staff

• New side work sheets have been created in the restaurants to bring more organization and distribute assignments fairly

• Managers are attending more Leadership meetings and BEO to have a better understanding of what is going on at the Club, not just in their departments

• Jared Hedrick has been promoted to the management team and leadership is training and distributing new responsibilities to the F&B Managers to support the overall team

• Kayla recently completed a new uniform inventory to make sure the team has the uniforms they need, and we will order new as uniforms needed

• Additional polishing rags were ordered for glassware

• Brighter light bulbs were installed in Barber area at Five Farms and the Roland Park Men’s Locker Room

General

• Kudos Korner has been added to Park & Farms to share positive feedback regarding staff from other staff

• The “Wow Wall” is updated monthly to ensure that our staff are aware of their most recent recognized accomplishments (for more information see page 17)

• We have transitioned from performance reviews to quarterly conversations to foster a positive and encouraging management style

• Added more frequent opportunities for staff to connect with one another outside of their own department, like cook-offs, potlucks, crafts, BCC YOUniversity classes, and friendly competitions

• Departmental Onboarding was rolled out a month ago, which is extensive training for all new staff on departmental policies, procedures, and club culture

NEXT PULSE SURVEY IS JULY 5

MONDAY, JULY 22

9:00am

VOLUNTEER AT FIRST FRUIT FARMS

See page 10 for more details

3:00pm-5:00pm

ROLAND PARK COOKOUT

Burgers, Hot Dogs, and Corn on the Cob! Darts, Cornhole, and more fun right on the Roland Park Lawn!

TUESDAY, JULY 23

2:00pm-3:00pm

MINUTE TO WIN-IT Pull the Wine Glass Challenge

THERAPY DOG VISIT

2:00pm-4:00pm

RITA’S ITALIAN ICE

3:00pm-4:00pm

MUSICAL CHAIRS CAKE-WALK

Participate in a round of musical chairs for your chance to win sweet treats or gift cards!

WEDNESDAY, JULY 24

2:00pm-4:00pm

MINUTE TO WIN-IT Cookie Monster Challenge

PUTTING COMPETITION

3:00pm-4:00pm

BCC SUNDAE BAR

THURSDAY, JULY 25

2:00pm-4:00pm

MINUTE TO WIN-IT

Serve a BCC Manhattan to Tilly

SPA DAY

10-Minute Acupuncture Sessions

10 people maximum, registration required

10-Minute Chair Massage

10 people maximum, registration required

B12 Shots from LifeMed

SMOOTHIE BAR

FRIDAY, JULY 26

2:00pm-4:00pm

MINUTE TO WIN-IT

Pyramid Cup Stack

FIELD DAY AT FIVE FARMS

Cornhole & Ladder Toss, Sack Race, Don’t Drop the Egg

TIE-DYE SHIRTS OR TOTES

One per person

FESTIVAL SWEETS

Cotton Candy, Popcorn, Snow Cones

STAFF MATTERS EMAIL GUESSING GAME

Check your email daily for the Staff Matters Guessing Game throughout the week for your chance to win a gift card!

Baltimore Country Club Partnership

Baltimore Country Club has partnered with Towson Mental Health to offer therapy services to employees. You can explore this page to find out more information about available therapists and a direct booking link to begin your mental health journey.

New Therapy BenefiT

Sessions will be available in three locations: Towson Mental Health, Telehealth & Baltimore Country Club.

Baltimore Country Club has partnered with Towson Mental Health to offer therapy services to Staff Members. Find out more information about available therapists, frequently asked questions, and a direct booking link to begin your mental health journey below.

Our Therapists

ALYSSA GONZALEZ, LGPC

SHE/HER/HERS

ALYSSA GONZALEZ, LGPC

She | Her | Hers

If you are seeking support in understanding and improving your mental health, Alyssa may be a great match for you. She offers empathetic guidance tailored to your unique needs, whether you are dealing with depression, anxiety, ADHD, grief, or embracing neurodivergence.

If you are seeking support in understanding and improving your mental health, Alyssa may be a great match for you She offers empathetic guidance tailored to your unique needs, whether you are dealing with depression, anxiety, ADHD, grief, or embracing neurodivergence

HILLARY HOLLANDER, LMSW

HILLARY HOLLANDER, LMS

SHE/HER/HERS

HILLARY HOLLANDER, LMSW

She | Her | Hers

If you’re an adult navigating the complexities of mental health, Hillary may be the perfect match for you. Whether you’re struggling with depression, managing anxiety, addressing social anxiety, seeking support for eating disorders, or processing trauma, Hillary will be there to support you every step of the way.

If you're an adult navigating the complexities of mental health, Hill may be the perfect match for you. Whether you're struggling with depression, managing anxiety, addressing social anxiety, seeking support for eating disorders, or processing trauma, Hillary will be t to support you every step of the wa

If you're an adult navigating th complexities of mental health, may be the perfect match for y Whether you're struggling with depression, managing anxiety addressing social anxiety, seek support for eating disorders, or processing trauma, Hillary will to support you every step of th

Scan our QR code to visit our dedicated BCC page with FAQs and book your first session!

Sessions available at Towson Mental Health Cross Keys, BCC Five Farms Wellbeing Center, or via Telehealth

Scan our QR code to visit our dedicated BCC page with FAQs and book your first session!

Mindfullness in the Workplace

HR Assistant Lisa Shealey

E-RYT 500, YACEP

SEATED FIGURE FOUR

Upavistha Ardha Utkatasana (Seated Half Chair Pose) posture is especially helpful for those of us who sit at a desk most of the day or drive for long periods of time, with our hip joints in a fixed, forward-facing position.

BENEFITS

• Opens the hip joints and surrounding muscles

• Alleviates pressure on the piriformis (the piriformis can put pressure on the sciatic nerve and cause Sciatic, Piriformis syndrome, and general low back pain)

• Stretches glutes and inner thighs

HOW TO PRACTICE

1. Cross your right shin over your left thigh

2. Plant your left foot firmly on the ground and flex your right foot

3. Hinge from your hips and lean slightly forward until you feel sensation in your outer right hip. Keep your spine long and chest forward

4. Stay here for eight to ten breaths and then switch sides

BREATHWORK/PRANAYAMA

Breathwork, or Pranayama, is an ancient yoga practice used to calm the mind and strengthen the lungs and surrounding muscles we use to breathe. It is the general practice of breath regulation, and is used by many, from Navy Seals to doctors, to children. Prana = energy flow Pranayama = energy/breath control

BENEFITS

• Decreases stress

• Improves sleep quality

• Increases mindfulness

• Reduces high blood pressure

• Calms the nervous system

CHAIR YOGA is a way of practicing traditional yoga postures in a seated position or with the support of a sturdy chair. For seated postures, chairs with wheels are ok. When practicing standing with the support of a chair, chairs with wheels are highly discouraged!

SQUARE OR BOX BREATHING TECHNIQUE

Sama Vritti Pranayama (Same Flow Breath control) breathing technique is beneficial when experiencing high stress levels at work, at home, sitting in traffic, or while on hold with customer service!

It actively distracts your mind in a healthy way (bye -bye doomscrolling!) and returns your breath back to a relaxed, more natural rhythm. It heightens our ability to think clearly, which can get clouded when we are overly stressed. It’s easy, accessible, and can be done anywhere and anytime, day or night. If you struggle falling asleep at night, box breathing can be especially helpful as the counting ritual is a modern-day way of counting sheep.

HOW TO PRACTICE

1. You can practice box breathing in any position – standing, lying down, seated, etc

2. Start by taking a couple of normal breaths. This lets the mind know we are about to shift focus to our breath

3. Begin by breathing in for four counts

4. Hold the inhale for four counts

5. Exhale for four counts

6. Hold the exhale for four counts

7. Repeat at least four times

8. You can also add a visualization to this technique by drawing a box in your mind as you breathe and count along

Monday, July 22 | 9:00aM

20431 MiddletowN Rd | FReelaNd, Md

First Fruits Farms is a powerful force in our community, over 27 million pounds of our fresh produce has been harvested and distributed to food banks, shelters, schools, churches, and other organizations throughout Maryland and the Mid-Atlantic region. Come join this unique experience, and leave knowing that you helped better your community alongside your teammates.

Look at what we’ve accomplished for First Fruits Farms in the past!

2023

90 boxes of collard greens

4,000 loaves of bread boxed

2,000 lbs of tomatoes

2022

10,500 lbs of cabbage

9,000 lbs of green beans

2,000 lbs of zucchini

19,000 lbs of potatoes

2021

4,000 lbs of tomatoes

1,200 lbs of corn

2020

4,200 lbs of tomatoes

We are partnering with Happy Helpers for the Homeless, with an event called the Soup-er Bowl. This is for children in Baltimore and Anne Arundel county who depend on school lunches and meal services throughout the school year. This last winter, BCC made a bountiful non-perishable food donation to Happy Helpers, filling numerous baskets for children and their parents. By donating any of the following food items, you will be filling empty stomachs that would be lost without the kindness of others. Thank you to all that are willing and able to give, you are truly setting the example for others.

Canned Soup

Canned Tuna

Tuna Helper

BACK 2 SCHOOL

To help get kiddos through the summer, and send them off to school properly, Helping Hands is hosting a school supplies drive. This entails anything you would expect for a child to be equipped with in the classroom. Donate unused and unopened supplies such as

Pencils

Pencil Sharpeners

Pencil Bags

Crayons

Washable Markers

Colored Pencils

Eraser

Scissors

Tissue Boxes

Composition Notebooks

Spiral Notebooks

Glue Sticks

Washable Glue

Loose Leaf Paper

Dry Erase Markers

Post-Its Highlighters

or make a one-time monetary donation to the Helping Hands Foundation to help students in need. To contribute, contact Juanita Bayer at jbayer@bcc1898.com.

$t affDiscounts

We want to highlight the fantastic discounts we’re offering through our HR department. These benefits are more than just perks—they’re designed to make your work life more enjoyable and balanced. These discounts range from our own Pro-Shops, to gym reimbursements, and even a wellness spa!

GOLF & RACQUETS PRO SHOPS

Our partnership with the BCC Golf Pro Shop & Racquets Pro Shop brings you unbeatable discounts on stylish apparel and unique gifts. As staff member, you can enjoy the latest in golf and racquets clothing and accessories at cost, plus 5%. Swing by the Pro Shops today and discover the perfect apparel and gifts that’ll score you extra points on and off the course/courts! Excludes tennis balls

PASTRY

Did you know you can order sweet treats from our Pastry Team? For your next birthday, anniversary, baby shower, (or anything in between) let the Pastry Team help you celebrate!

VIEW THE BAKERY

All requests are approved by the Pastry Team and/or Chef Jallet. All orders are placed through the Events Team at events@bcc1898.com. There is a minimum of 72 hours notice. No orders will be approved in June or December. Payment must be dropped off to the Accounting Team before picking up your order. Payment may be made via cash or check.

This is a unique benefit offered to both BCC staff members and their families. As we continue to look for new and innovative ways to show appreciation for our staff members, we are offering this complimentary perk that gives you access to 20-60% off on movies, hotels, shows, concerts, sporting events, and more!

1. Go to ticketsatwork.com

2. Fill out the information to become a member

3. Click on Company Code (2nd bubble)

4. For Company Code, use BCC1898

5. Enter in the rest of your information (personal or work email)

GYM

REIMBURSEMENT

The Club provides a reimbursement program available to all staff members who work a minimum of 25 hours per month and actively use a fitness center. Staff members using a fitness center at least 9 times a month, may be eligible to receive up to $65 per month, not to exceed the monthly membership fee. The Club has partnered with Brick Bodies and Coppermine to offer corporate membership discounts.

Fitness membership reimbursements will be made following the end of each quarter. Brick Bodies and Coppermine will provide us with reports of usage, and reimbursements will be based on these reports. If you are a member of another gym, you will need to provide HR with documentation of your membership, fee, and quarterly usage reports. Reimbursements will not exceed the cost of your quarterly membership fee.

Did you know that BCC has partnered with Lifemed Institute to bring you discounted rates of their wellness spa services?

They offer a range of services including

• IV Therapys

• Concierge Wellness Programs

• Peptide Programs

• EPAT Therapy

• Aesthetic Enhancement Services

• And more!

VIEW PRICING

11404 Cronridge Drive, Suite L | Owings Mills, MD 2117 flowersandfancies.com | 410.653.0600

Shop and save on your next flower or plant purchase! Use code: BCC to save on your next purchase!

Applicable to current staff and online purchases only.

WIN YOUR TICKETS!

BCC is offering four complimentary Orioles tickets to each home game, which can be yours to win! Tickets will be given out on a first-come, first-served basis. In the event of multiple requests, a lottery system will be utilized. Parking pass is included. Winners will be notified one week in advance.

Please note that staff members will not be compensated for attending the baseball game. If they choose to attend, they must either use their paid time off or attend the game while off the clock

View Full Schedule Here!

PLACE YOUR BID

TUESDAY JULY 9 | 6:35PM CHICAGO CUBS

WEDNESDAY JULY 10 | 6:35PM CHICAGO CUBS

THURSDAY JULY 11 | 6:35PM CHICAGO CUBS

FRIDAY JULY 12 | 7:05PM NEW YORK YANKEES

SATURDAY JULY 13 | 4:05PM NEW YORK YANKEES

FRIDAY JULY 26 | 7:05PM SAN DIEGO PADRES

SATURDAY JULY 27 | 4:05PM SAN DIEGO PADRES

SUNDAY JULY 28 | 1:35PM SAN DIEGO PADRES

Staff Hitting Loft League

EVERY WEDNESDAY

STARTING JULY 10 | 5:30PM-7:30PM

FIVE FARMS GOLF SIMULATORS

OPEN PLAY

PLAY NON-COMPETITIVE GOLF PLAY FUN & LIGHTHEARTED GAMES

LEAGUE PLAY FOR COMPETITIVE SPIRITS

GOLF CLUBS ARE AVAILABLE RSVP IS REQUIRED

To: Lisa Shealey, HR Assistant

Lisa has helped tremendously with getting the aquatics staff and Pool café staff up and running on ADP. She has only been at the club a few months, but is able to find the answers for HR questions, and it seems like she’s been here for years.

From: Aquatics

To: Thomas Austin-Braxton, Storeroom Clerk

Thomas is a person that you can depend on. Whether it be for answers to a question, physical help, or a much-needed smile on a busy day. He is attentive to those around him in the most genuine way.

From: Human Resources

To: Lydia Elchorst, Executive Pastry Chef

Everything she does is just fabulous. Tasty too. I couldn’t imagine having to fill those shoes, I’m just happy we get to eat so good!

From: Membership

To: Hannah Epple, Events Manager

Hannah is so quick to come up with quick manageable solutions when things go awry. She killed it during the LGA 9-Hole Member-Guest, going above and beyond! We’re so lucky to have her!

From: Communications

Kudos Korner is composed of different compliments or ‘kudos’ heard around the halls and sent to Staff Engagement Coordinator Madison Elena melena@bcc1898.com. This is to make sure that even if you haven’t heard it from a coworker directly, they are thinking of you! There’s a lot of gratitude to be spread. Thank you for all that you do!

JUNE NEW HIRES

Phoebe

The New Wow Wall

Outside our Five Farms Breakroom, we had a Wow Wall that showed off our amazing staff and the appreciation they received from the members, but it was often outdated. If you walk past the Wow Wall now, you will see that it is FULL of wonderful reviews of not only the staff, but the experience here at BCC. These reviews are pulled monthly from the Club’s survey system, Happometer. That means after a positive interaction, the member felt compelled to highlight, you, our team, or the entirety of what made their day/night so special. It shines through the reviews that everyone brings compassion to hospitality. Thank you for being so great and making BCC a favorite place.

Bennett Maloney Pool Café Attendant

Isabel Armstrong Server Assistant

Connor Sydnor Seasonal Grounds Maintenance

Jack Rutzebeck Server Assistant

Demi Wigfield Golf Pro Shop

Katia Zeydelis Refreshment Stand Attendant

Duncan Timberlake International Golf Intern

Maeve McCarrin Golf Pro Shop

Hannah Kesten Pool Café Attendant

Palesa Mokgwatlheng International Culinary Intern

Miller Server Assistant

Reese Guckert Server Assistant

Rianna Zeydelis Cocktail Server

Tess Valentino Refreshment Stand Attendant

Thato Mamabolo International Culinary Intern