September 2024 Park & Farms by membership-bcc1898

Madison Elena, Shantae Fauntleroy, Jessica Noffsinger, Vince Posterli, Hannah Schmitt, Carrington Windl

GREENFOLDER STORIES

What sets Baltimore Country Club apart from other country clubs? Our people! Our staff members take every step to go above and beyond to accomplish our Simple Truth: Great People Make Favorite Places. Often, there are easy ways to make a positive impression on our members from saying happy birthday to congratulations on an award. However, not being afraid to make the big gestures is what distinguishes us.

We love sharing these stories of the Simple Truth! Submit your Simple Truth experience by filling out the Green Folder Stories form, located at the bottom of the Park & Farms email, in Park & Farms, the staff webpage, or scan the QR codes in the staff breakrooms. BCC encourages all members to submit their own or fellow staff members’ Green Folder Stories.

SUBMIT YOUR STORY

Staff Member

of the Month

JULY

Brent Dennison, Assistant Golf Professional

Brent consistently goes above and beyond his normal responsibilities to ensure that all our members and their guests have an exceptional experience in the golf operation. June and July were particularly busy with gentlemen’s golf events, and Brent’s hard work and attention to detail resulted in first-class events. In addition, Brent is always willing to step in and assist his fellow staff members, whether in the Golf department or other departments throughout the Club. He truly exemplifies our core values and makes BCC a favorite place for our members.

Exceptional Leadership Award

JUNE

Mike Stanton, East Course Superintendent

Despite the intense summer heat, Mike's leadership has been outstanding in maintaining topnotch playing conditions and stepping up to the plate when issues arise. On Saturday, June 22, with temperatures soaring to 96 degrees, our irrigation system faced a shutdown due to a "Low Level Float Alarm" at 10:09pm. This issue affected several areas, including the East Course, south Driving Range tee, Driving Range field, holes #4 through #6 West, and the clubhouse grounds. Mike quickly addressed the problem, identified a faulty float sensor, and had the system up and running by 11:17pm. The following day, we experienced another all-time heat record. His swift response was crucial in preventing significant damage and ensuring excellent conditions for our members and guests. We are very fortunate to have Mike as a member of our team!

JULY

Justin Gladhill,

West Course Superintendent

We are honored to present Justin with the Exceptional Leadership Award—a recognition that has been in the making since 2019! His visionary leadership and unwavering dedication were instrumental in successfully guiding a complex three-year project to regrass the West Course tees with cold-hardy Bermudagrass. Under Justin’s guidance, the team navigated the challenges of maintaining the West Course during the busiest season, all while completing the extensive work with minimal disruption to play. The results of his efforts speak volumes—significant cost savings, reduced water usage, and vastly improved course conditions. Justin’s commitment to excellence, innovative approach to turf management, and relentless pursuit of perfection have left a lasting, positive impact on the Club’s facilities, making him truly deserving of this award.

Every day, small acts of kindness create the positive and supportive environment that makes our workplace special. By sharing your story, you not only celebrate those moments but also inspire others to go above and beyond. Whether it’s lending a hand to a colleague, going the extra mile for a member, or brightening someone’s day, your actions make a difference. Submit your Green Folder Story today and help us continue building a culture where kindness thrives. Remember, every act counts—let your story be the one that inspires us all!

SUBMIT YOUR STORY Need help with a story? Reach out to

WHAT IS BCC YOUNIVERSITY?

BCC YOUniversity is a continuing education program geared to promote personal and professional growth for all BCC staff.

STAFF REQUIREMENT

All year-round Full-time and Part-time staff are required to participate. Seasonal staff are welcome to attend with supervisor approval.

• Full-time staff are required to obtain a minimum of 4.5 credits within the fiscal year (March 1-February 28)

• Part-time staff will be required to obtain a minimum of 3 credits within the fiscal year (March 1-February 28)

• All new staff are required to take one BCC Basic History course

NO SHOW POLICY

.5 Credit deduction for not attending class without prior cancellation notice. To cancel your class, login to Sign-Up Genius or contact Lauren Kourtsounis at lkourtsounis@bcc1898.com

ROYAL ICING COOKIES

Back by popular demand, our ‘Royal Icing Cookies’ course is meant to set you up for success when facing the challenge of a frosting bag. Not only will you express your creativity in a delicious way, you get to take home your projects as well…if you aren’t tempted to eat it right then and there. Hosted by the wonderful and charismatic Executive Pastry Chef Chef Lydia, you are sure to get the best direction and skill set to wow your guests come the holiday season!

SEPTEMBER 6 | 2:00PM | 1

BCC GOVERNANCE

SEPTEMBER 10 | 10:00AM | .5 CREDIT

PICKLEBALL BASICS

A sport that used to be up-and-coming is now one of the biggest trends this year. Find out why everyone is talking about pickleball and try out a racquet for yourself! Led by Racquets Operations Coordinator David Loveman, you are set to have a fun and humorous time while learning a new skill set. Go solo, or feel free to bring a friend to share the experience with!

SEPTEMBER 11 | 2:00PM | 1 CREDIT

COOKING 101: CHINESE NEW YEAR DUMPLINGS

To help celebrate the year of the dragon at BCC, we have our Events Manager Caroline Pogust, teaching us the art of making a dumpling. Caroline is half Chinese; her family hails from Hong Kong and Shanghai. Growing up, her grandmother was the one who first taught her the craft. She fondly remembers the big batches her grandmother would make, always reaching for a hot dumpling for a snack as opposed to a bag of chips. Now, she makes them with her mom and sister, even her niece and nephew, when they are in the country.

SEPTEMBER 12 | 2:00PM | 1 CREDIT

GENERAL HOME MAINTENANCE

Coming from one of the main Staff Members that help keep BCC on the tracks, Chief Engineer Ryan Moeller. He is going to walk us through what it takes to own a home and to care for it, ensuring that you keep your house in the best of shape for as long as possible. All the way from monitoring the HVAC, chimneys, hot water heater, to more basic concepts like checking the fire alarms, garbage disposal, and how to not use your drains. Essentially, if you own a home, or aspire to own a home, you should take this class!

SEPTEMBER 19 | 10:00AM | 1 CREDIT

TENNIS 101

PERSONAL MEMBER

BCC 1 Credit 60min .5 credit 30-45 min

This month we will have Tennis 101 taught by the dynamic and spry Racquets Operations Coordinator David Loveman. The session will start with practicing swings and court coordination, then evolve into team play, some individual time, and all while ensuring your skill level is being accommodated for. Grab a coworker and learn something new, or put your skills to the test!

SEPTEMBER 25 | 1:30PM | 1 CREDIT

Monday, SepteMber 9 at 9:00aM

20431 Middletown Rd | FReeland, Md

First Fruits Farms is a powerful force in our community, over 27 million pounds of our fresh produce has been harvested and distributed to food banks, shelters, schools, churches, and other organizations throughout Maryland and the Mid-Atlantic region. Come join this unique experience, and leave knowing that you helped better your community alongside your teammates.

Look at what we’ve accomplished for First Fruits Farms in the past!

2023

90 boxes of collard greens

4,000 loaves of bread boxed

2,000 lbs of tomatoes

2022

10,500 lbs of cabbage

9,000 lbs of green beans

2,000 lbs of zucchini

19,000 lbs of potatoes

2021

4,000 lbs of tomatoes

1,200 lbs of corn

2020

4,200 lbs of tomatoes

Thanks for sharing in The Love!

SUMMER SOUP-ER BOWL

On the morning of August 17, we were filling up baskets with the food that was donated throughout the summer. These baskets went to Glen Burnie and Baltimore City for a total 350 people, 239 of them being children.

HELPING HANDS SCHOOL DRIVE

Thanks to all of the support shown by the BCC family, we were able to give new backpacks, clothes, and all the necessary school supplies for a total of nine children of BCC Staff!

HOW TO REQUEST ASSISTANCE

Email helpinghand@bcc1898.com to request and complete a Financial Assistance Request form. These may also be submitted to any committee member.

WIN YOUR TICKETS!

BCC is offering four complimentary Orioles tickets to each home game, which can be yours to win! Tickets will be given out on a first-come, first-served basis. In the event of multiple requests, a lottery system will be utilized. Parking pass is included. Winners will be notified one week in advance.

Please note that staff members will not be compensated for attending the baseball game. If they choose to attend, they must either use their paid time off or attend the game while off the clock View Full Schedule Here!

PLACE YOUR BID

TUESDAY SEPT 3 | 6:35PM CHICAGO WHITE SOX

WEDNESDAY SEPT 4 | 6:35PM CHICAGO WHITE SOX

FRIDAY SEPT 6 | 7:05PM TAMPA BAY RAYS

SATURDAY SEPT 7 | 4:05PM TAMPA BAY RAYS

SUNDAY SEPT 8 | 12:05PM TAMPA BAY RAYS

TUESDAY SEPT 17 | 6:35PM NEW YORK GIANTS

WEDNESDAY SEPT 18 | 6:35PM

THURSDAY SEPT 19 | 1:05PM

FRIDAY SEPT 20 | 7:05PM

SATURDAY SEPT 21 | 4:05PM

GIANTS

TIGERS

MEMBER SURVEY RESPONSES FROM HAPPOMETER

My dinner was delicious. I had the shrimp scampi and the caprese salad.

Pace of food delivery was perfect. Plus, we had many friends stopping by our table and Hannah was more than patient!

Really nice and polite staff and team working. Food is good and consistent. Perfect for pool bar food.

Ashley was a wonderful! She told us about the specials and then helped me decide what fish I wanted for dinner! She was right on target and my mahi mahi was great! It was a busy night but we were served in a timely manner and not rushed at all! So lucky to have Ashley at BCC!

Beautiful day and the in great shape!

Stephen was our server extraordinary today. I always appreciate his attentiveness and chatting about sports with him. The special of the day, the swordfish sandwich, was absolutely fabulous! Both I and my guest ordered it, and we both thought that it was extremely flavorful! Kayla and Chris stopped by our table and said hello to us, as she always does, and it was delightful to talk with her. Kaley was so kind and welcoming as well. Another great experience at the club! I was very proud to be able to show my guest how terrific the staff is and how delicious the food is! Thanks to everyone!

I enjoyed working with Heather! I appreciated her quick response to my questions, and the sharing of her ideas to make the event even better! The event team seemed as excited as I did for the lobster bake and were very attentive to all my guests. Thank you!

Ryan is an exceptional instructor - he diagnoses issues quickly, breaks down drills, keeps the takeaways simple and memorable

Caroline

did an excellent job of keeping the event moving. And

she was fun and funny while

doing it!

Cathy Kim was delightful, fun, professional, and offered great instruction and feedback!

the course was shape!

“Gavin, you run the BEST tennis clinics EVER! They are always fast paced, chocked full of learning tid bits. And you are able to do this for all levels and make it relatable and useful no matter how much skill or experience a group.”

I had a great dining experience. The staff were great and so personable as usual. Kaley was delightful in greeting me and seating. Kayla was terrific and so friendly in serving me. Cynthia was welcoming as always; I thoroughly enjoy her company. She is the perfect example of why I believe that the Staff is so professional and personable. Mihail was a wonderfully attentive and courteous server. Ashley stopped by and said hello and was her always happy and upbeat self. She’s a terrific asset to the Club. Ian and Jared were also extremely kind in saying hello to me. I also want to thank Erik and Chris for welcoming me and stopping by my table to chat. It is always a pleasure to chat with them. Finally, a word about my meal. I think that the blackened mahi-mahi sandwich – which I had in a wrap – is fabulous. My compliments to Chef and his team. It’s a wonderful entrée. Thank you all for another great dining experience at BCC.

“Max corrected a mistake with my order. He was extremely attentive and corrected the mistake. He checked back with me to make sure it came out correctly. The staff of BCC, IS THE BEST. MAX IS A GOOD EXAMPLE OF MY NORMAL EXPERIENCE AT BCC.”

Sophia E. was awesome. Kayla was equally awesome- ALWAYS friendly, fun, caring, helpful and on top of things. Love love BCC!!!

I believe I called and spoke to Patricia. I requested that we be seated so that my nephew could be the one waiting on us. I really didn’t expect it to happen, but she went the extra mile, called me back and helped make it happen. It was really kind and thoughtful of her.

Our guests thoroughly enjoyed the experience of playing our East Course, having drinks on the Adirondack Chairs, and dining on the Grill Porch. Thank you so much!

Our

server was very

nice,

responsive,

and accommodating. Haven't been to the pool in a few years and feel the menu has expanded and the food was really good.

To: Chef Dustin

Chef Shaun is a rockstar—he is always prepared and on top of things. He is quick to respond and makes every day a little more fun.

From:

Hannah Epple

To:

Communications Team

Everyone from the Communications team is so kind and thoughtful. They are always a pleasure to brainstorm and problem-solve with!

From: Accounting Team

To: Vicki Mack-Holmes

To: Jessica Noffsinger

She went out of her way to pick up two other team members and myself early in the morning when we went to First Fruits Farms. We all had fun and she made us feel very comfortable with her. We worked hard that day, and when she realized that we would need to wait for the van to bring us back home, she offered to bring us back home herself. She saved us time and showed so much compassion.

From: Grace

Obonyo

Kudos Korner is composed of different compliments or ‘kudos’ heard around the halls and sent to Staff Engagement Coordinator Madison Elena melena@bcc1898.com. This is to make sure that even if you haven’t heard it from a coworker directly, they are thinking of you! There’s a lot of gratitude to be spread. Thank you for all that you do!

Truthfully, I can depend on her for everything. She is not only a culinary whiz, she’s knowledgeable in everything. Having that kindness and warmth is hard to find, she makes me feel comfortable while still encouraging me to step out of my comfort zone. Vicki always reminds me to acknowledge my own accomplishments, not allowing me to forget all that I do and all that I’ve done.

From: Purchasing