For The Cannabis PROFESSIONAL
What you need to know about REITs
For The Cannabis PROFESSIONAL
What you need to know about REITs
How this executive transformed a family-run business into a modern-day global powerhouse
Super Seed or Gangster Villain?
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News, data, trends, forecasts, and other tidbits worth knowing.
Brands and regulators are deploying covert agents to get the goods on dispensary operations.
Mother Earth Wellness has made a big impression in the country’s smallest state.
Something bugging your grow? Here’s how to bring pests under control.
Despite inherent risks, REITs offer several benefits real-estate equity doesn’t.
A three-step strategy can help companies limit exposure and mitigate risk.
Enhance your brand’s appeal to dispensary buyers with these tips from a retail pro.
Nail these five digital best practices for e-commerce success.
He may be only thirty-one years old, but Royal Queen Seeds’ president is a seasoned international operator with aggressive growth plans for his family’s business.
Have we discovered a new Eden or unearthed the roots of dystopia?
By Jack Gorsline
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mg Magazine: For The Cannabis Professional Vol.10, No.10 (ISSN 2379-1659) is published monthly by Incunabulum LLC, located at 23055 Sherman Way, No. 5069, West Hills CA 91308. Periodicals Postage Paid at Las Vegas Post Office and additional mailing locations. POSTMASTER: Send all UAA to CFS. NON-POSTAL AND MILITARY FACILITIES: Send address corrections to mg Magazine, 23055 Sherman Way, No. 5069, West Hills CA 91308.
mg is printed in the USA and all rights are reserved. © 2024 by Incunabulum LLC. mg considers its sources reliable and verifies as much data as possible, although reporting inaccuracies can occur; consequently, readers using this information do so at their own risk. Each business opportunity and/or investment inherently contains criteria understanding that the publisher is not rendering legal or financial advice. Neither Incunabulum LLC nor its employees accept any responsibility whatsoever for contributors’ activities or content provided. All letters sent to mg Magazine will be treated as unconditionally assigned for publication, copyright purposes, and use in any publication or brochure and are subject to mg’s unrestricted right to edit and comment.
ANTHONY CONIGLIO
President, CEO, and board of directors member Anthony Coniglio oversees NewLake Capital Partners Inc.’s portfolio of internally managed investments. A real estate investment trust, New Lake provides capital to state-licensed operators through sale-leaseback transactions, third-party purchases, and build-tosuit projects. NewLake.com
JAY VIRDI
As chief sales officer for specialty practices at global insurance brokerage Hub International, Jay Virdi connects clients with a team of experts to achieve their goals while reducing risks in a highly scrutinized industry. He is a Chartered Insurance Professional under the Insurance Institute of Canada. HubInternational.com
A returned citizen, Terrence White works to correct the disproportionate impact of criminalization on marginalized communities. He founded and serves as CEO for Monko, a luxury cannabis experience in the heart of Washington, D.C. He also owns the cultivation brand Pleasant Wellness. Monko.co
A serial entrepreneur, Dan Mondello cofounded and serves as CEO for Rank Really High, an e-commerce services provider specializing in website development and digital marketing. The company counts Cookies among its more than 400 dispensary clients nationwide. RankReallyHigh.com
It never ceases to amaze me how young some of the executives in this industry are. Shai Ramsahai is one example. He wasn’t yet thirty when he was named president of Royal Queen Seeds, and in the two years since, he’s steered the Barcelona-based company through major expansions in Thailand and the United States and brokered an exclusive deal with Tyson 2.0. More big moves are on the horizon. (Psst! Don’t tell anyone, but Royal Queen is seeking new partnerships with U.S. companies.)
Seeds seem to be trending lately. One of the topics we’ve heard quite a bit about is F1 hybrid seeds, which some bold futurists suggest could change the complexion of the cultivation sector within ten years. F1 hybrid seeds have been used extensively in food agriculture for decades, but our industry is just beginning to discover them. Growers have mixed feelings about whether they’re a viable alternative to clones. You can read more about that in this issue.
Elsewhere among these pages, we take a look at biological pest control, cannabis-focused real estate investment trusts, trending cultivation tools, and the underappreciated value of covert operatives in retail.
At mg Magazine, we learn something new every day. It’s not only our job but also our responsibility to provide platforms where expertise can be shared, ideas can be fueled, and success can be celebrated. We are grateful to our advertising partners, contributors, and the industry at large for granting us this privilege.
KATHEE BREWER EDITORIAL DIRECTOR
The e-commerce experiences consumers find most frustrating.
NEW YORK — Shortly after reporting a net loss of $21.8 million for the second quarter, publicly traded multistate operator Ascend Wellness Holdings Inc. terminated its chief executive officer and chief financial officer. The company characterized the move as part of an effort to “align its operations with long-term strategic goals and financial priorities.”
John Hart served the company as CEO from May 2023 until August 2024. In his place, Ascend’s board of directors appointed Seventh Avenue Investments President and Chief Investment Officer Samuel Brill, who has served on the Ascend board since May 2023.
The board also tapped Ascend Chief Accounting Officer Roman Nemchenko to replace CFO Mark Cassebaum, who had been in his position for about eleven
months. Nemchenko, who has been with the company for four and a half years, led Ascend through its initial public offering in 2021.
The restructuring also included appointing Ascend co-founder and director Francis Perullo president.
According to a prepared statement, Perullo “led the company from inception to more than half a billion dollars in revenue over the past five years.”
“We are confident this hands-on leadership team … will guide Ascend through this next phase of growth,” said Abner Kurtin, co-founder and executive chair of the board of directors. “The leadership changes come as part of a broader effort to realign our strategy and address recent performance challenges. We are confident the changes will bring our focus back to the basics with an emphasis on the fundamentals and will position [Ascend] for future success.”
29% promo codes not applied in shopping cart
26% excessive scrolling required to complete purchase
26% search results included out-of-stock products
23% insufficient info in product descriptions
(Source: Digital Commerce 360 / Bizrate Insights survey)
LEMOYNE, Pa. — Retailers may want to adjust their merchandise mix and sales approaches in light of a new multigenerational survey of cannabis consumers. Conducted by Sanctuary Wellness in May and released in September, the survey reveals a divide between age-related demographics.
According to the report, 72 percent of American adults have tried cannabis, and nearly 33 percent are current users. Most consume weekly or more often. Members of Generation X, whose favorite product format is flower, consume most frequently, with
89 percent partaking at least weekly. Eighty-four percent of baby boomers, who prefer edibles, admitted they partake at least weekly. Millennials and Gen Z, tied at 73 percent each for at-least-weekly use, prefer edibles and flower, respectively.
According to the survey, the top five reasons Americans use cannabis are stress relief, relaxation, enjoyment, coping with anxiety or depression, and help with sleep issues.
One-third of Gen Z reported using cannabis to address boredom, while another third consume to enhance their enjoyment of events. Brands able to tap into Gen Z’s desire to replace a mundane existence with an extraordinary Instagram-worthy experience stand to build lasting relationships with the industry’s fastest-growing consumer segment.
While edibles are the most popular product format among millennials at 68 percent, this demographic leads the industry in vaping at 53 percent. Brands without both product categories may want to consider a marketing partnership or product collaboration to appeal to the majority of millennials, who purchase from adult-use dispensaries.
Although nearly nine in ten Gen X consumers use cannabis at least once a week, only 48 percent of them shop at dispensaries, the lowest percentage among all age groups. Licensed shops targeting Gen X customers should implement and optimize loyalty programs and collaborate with local brands to incentivize repeat visits from these frequent consumers.
Boomers are frequent cannabis users, as well, with more than eight in ten reporting weekly use. They’re also the most likely to hold a medical marijuana card, and 95 percent of cardholders included in the survey said their quality of life has improved since they began consuming cannabis. Brands and budtenders who can find compelling ways to communicate the effectiveness of products like edibles for seniors can establish themselves as trusted providers.
For the survey, researchers collected responses from 1,017 American adults aged 18–78 with an even respondent distribution across generational cohorts. Nearly 45 percent were men, 54 percent were women, and 2 percent were non-binary or preferred not to reveal their gender identity.
Hiring platform Vangst acquired GreenForce, a temporary staffing agency serving the industry in Oregon and Arizona, for an undisclosed sum. GreenForce founder Ryan Rosenfeld was named chief business officer at Vangst, where he will focus on regional and national expansion. The deal marked Vangst’s second acquisition of 2024.
A joint venture (JV) between privately held operators Mint and Shango acquired The Cannabist Company’s Florida subsidiary for $5 million. The deal included fourteen dispensaries, two cultivation-and-manufacturing facilities, licenses, and inventory. The JV plans to expand its holdings to thirty-five dispensaries, all operating under the Mint banner.
Organigram Holdings Inc. closed the second of three tranches of a C$124.6-million (about US$92 million) follow-on strategic equity investment by BT DE Investments Inc., a wholly owned subsidiary of British American Tobacco plc. Gross proceeds from the transaction totaled about USD$31 million. The companies expect the third tranche to close in February.
WASHINGTON – Moving cannabis from Schedule I to Schedule III under the Controlled Substances Act (CSA) would do little to improve banking access for state-legal cannabis businesses, according to the latest Congressional Research Service (CRS) report about the effects of potential federal rescheduling.
While reclassifying the plant would provide some benefits for the industry—like removing certain federal tax burdens—cannabis would remain federally illegal. As a result, financial institutions would face the same legal risks under regulations implemented to combat money laundering.
“Rescheduling would have no effect on state recreational marijuana laws, because recreational marijuana activities would remain unlawful under federal law,” the report states. “For medical marijuana regimes, Schedule III drugs,
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unlike those on Schedule I, can be lawfully dispensed by prescription—but only if they are approved by the Food and Drug Administration (FDA).”
The FDA has not approved cannabis as a prescription drug. If the agency were to change its position, manufacturers, distributors, and sellers would need to register with the Drug Enforcement Administration and follow strict rules for Schedule III substances, including CSA mandates for safeguarding, recordkeeping, and reporting. Patients would need a prescription from a medical professional. But, as the CRS report points out, current state regulations do not match these federal mandates.
According to the report, the House and Senate hold the power to mitigate the risks financial institutions face when providing services to cannabis businesses. In September 2023, the Senate Banking Committee passed the Secure and Fair Enforcement Regulation Banking Act out of committee, and the House has passed versions of the very similar Secure and
Recent studies have shown that up to 60% of consumers aged 25-34 are replacing alcohol consumption with cannabis.
Health and wellness concerns are among the reasons for this shift, which may also explain why edibles are a preferred delivery method.
Using BLAZE Insights, we found a 7.5% increase in edible sales from January - July 2023 to January - July 2024. Additionally, there was a 3.2% increase in revenue.
While these numbers may not seem substantial, they do indicate the beginning of a trend in this category.
Fair Enforcement Banking Act seven times, but so far nothing has reached the president’s desk.
Both bills would protect depository institutions from legal liability under the Bank Secrecy Act and anti-moneylaundering laws. In addition to treating cannabis income as revenue collected from a lawful source, the banking acts would protect the Federal National Mortgage Association, Federal Home Loan Mortgage Corporation, and other federal agencies providing mortgage loans, guarantees, and insurance programs to industry insiders.
The acts also would require the Treasury Department’s Financial Crimes Enforcement Network (FinCEN) to develop new regulations and guidelines for suspicious activity reports (SARs). To date, FinCEN has received more than 410,000 cannabis-related SARs from about 680 financial institutions. Additionally, the bills would limit federal regulators’ ability to encourage financial institutions to close customer accounts based on “reputational risks” associated with state-legal operations.
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Treat your customers with Halloween-themed product bundles
An increasing number of brands, retailers, and regulators are employing covert operatives to help them get honest feedback.
BY TAYLOR ENGLE
Traditional consumer packaged goods companies have relied on “secret shopper” programs since the 1970s to collect valuable feedback about consumer satisfaction with brands and services in brick-and-mortar settings. According to the U.S. Bureau of Labor Statistics, thousands of people across the United States are employed as mystery shoppers as part of what has become a multibilliondollar industry. But in the highly regulated cannabis industry, much more than customer satisfaction can be at stake.
In 2024, regulators in multiple states are using secret-shopper-like programs to oversee retail compliance issues like packaging and labeling. In March, Acting Massachusetts Cannabis Control Commission (MCCC) Chairperson Ava Callendar Concepcion spoke about her team’s effort to “ramp up” the state’s mystery shopper program to make sure businesses conform with measures implemented to protect consumers.
“It’s making sure that labeling is accurate, that potency levels are being described accurately, to make sure that what is being displayed for consumers and the information being relied on is accurate,” Concepcion said.
In Massachusetts, regulators can authorize an employee or other agent to pose as a customer
and purchase regulated products from dispensaries for any investigative purposes consistent with state laws, including “testing for compliance with laboratory-testing standards and identification-check requirements.”
Oklahoma lawmakers instituted a similar program in 2022 after passing House Bill 3971, which allows the Oklahoma Medical Marijuana Authority (OMMA) to employ secret shoppers for the purpose of conducting compliance inspections at licensed dispensaries. Under the program, OMMA sends undercover shoppers to at least fifty dispensaries each year to purchase products for lab testing.
Colorado’s Marijuana Enforcement Division rolled out its secret shopping program in 2014. The program primarily sends underage individuals to licensed recreational and medical dispensaries to ensure businesses are complying with age-verification laws. Data for 2022 showed underage secret shoppers were able to purchase regulated products only 1 percent of the time. That’s an improvement of 5 percent over 2016, when 6 percent of underage shoppers were successful.
Secret shopping may not be universally required, but it’s an easy way to avoid costly compliance mistakes while getting first-hand knowledge about the experiences customers actually have when engaging with products, brands, or services in person.
“Secret shopping is a method all brands should be utilizing,” said Muhammad “Muha” Garawi, co-founder and chief revenue and marketing officer at multistate operator Muha Meds. “You’ll learn so much about how your products are doing first-hand. You’ll also get to see which trends are performing well in the market so you can understand what adjustments you need to make to assist sell-through, budtender education, and brandimage maintenance.”
The practice also helps brands understand how their dispensary partners are pushing their products when brand representatives aren’t around to assist on the sales floor.
“When we refer to ‘secret shoppers,’ we’re usually sending our own employees out to dispensaries versus hiring external shoppers,” said Timeless Chief Operating Officer Shawn Williams. “Since we’re a third-party brand, it’s unlikely the budtenders selling our products would know we work for Timeless. One of the benefits of that is, we can covertly do a quality assessment to see how cartridges look and taste, and also check out how the packaging looks to ensure it meets our standards and consistency across states.”
“There isn’t an unsuccessful example of secret shopping, because the knowledge you gain from each experience is worth it, whether you hear exactly what you were hoping to hear about your brand or product or the budtender isn’t too familiar with you,” Williams said. “And if it’s the latter, take that time to educate them and potentially improve things on your end.”
At best, stores that fail to prepare for secret shopping risk reputational damage among consumers and partners and loss of consumer traffic (which often results in loss of revenue). Those consequences are serious enough,
For Williams, secret shopping is a unique way to understand whether the brand’s budtender education is working. Timeless also receives real feedback about its products directly from budtenders, instead of the overly diplomatic responses typically collected by surveys.
Muha Meds’ Garawi takes a similar approach to uncovering the truth.
“I like to play dumb and ask questions like, ‘Does this help you sleep?’ or ‘What’s the difference between diamonds and live resin?’” he said. “This helps gauge the knowledge of the budtenders selling your product. I’m looking to see how accurately they answer these questions, how heavily they recommend our brand, and what their feedback sounds like for our brand and/or similar brands.”
From there, Garawi likes to get more specific, asking sales-focused questions like “Which vape brand is performing best for you right now?” or “Do you sell more flower or vapes?” This helps him understand what sell-through looks like, seek out potential gaps his brand might be able to fill, and understand the marketing tactics leading to success or failure.
Secret shopping is a method all brands should be utilizing.
—MUHA GARAWI co-founder, Muha Meds
but if the covert operative works for a state or local regulatory body, ramifications can be much more severe, including additional training mandates, loss of licenses, or—in extreme cases—criminal prosecution.
The most obvious risk of a compliance infraction is a significant financial penalty. In California, compliance fines run up to $5,000 per violation for licensed individuals or $30,000 per violation if the operation is unlicensed. However, penalties vary widely across states with other statutes and ordinances to consider in different cities and counties. In Auguest, the MCCC’s website listed only four enforcement actions in 2024, all of which entailed multi-year investigations.
While a dispensary sales floor rarely has a secret shopper actively looking for costly compliance errors, employees always should assume someone important is watching. At the end of the day, every customer’s experience is consequential.
Housed in a reclaimed nineteenth-century machine shop, Mother Earth Wellness draws connoisseurs from across New England.
Located just off Interstate 95 in Pawtucket, Rhode Island, Mother Earth Wellness is doing its part to define the connoisseur experience for New England’s cannabis consumers. With a sleek design, top-shelf products, and the only dispensary drive-thru window on the East Coast, the one-of-a-kind shop attracts everyone from the cannacurious to sophisticated shoppers from across the region by providing an experience that is both luxurious and convenient.
We change our inventory multiple times a day. That’s why people come to us.”
—Joe Pakuris
Stepping into Mother Earth is like entering a meticulously designed sanctuary. Despite its industrial history, the space feels both modern and warm. The dispensary reclaimed a historic mill building that originally housed the Narragansett Machine Company, which opened in 1890. Co-owner Eddie Keegan and his team accepted the challenge of transforming the cavernous space into a retail environment without obscuring the abundant vintage charm. The result of their efforts is a stunning blend of past and present—a dispensary that boasts more than 1,000 square feet of custom-fabricated marble countertops, high-end antique lighting fixtures, and natural wood ceilings.
Keegan, who also co-owns the Kitchen & Countertop Center of New England located nearby, brought his design expertise into the careful interiors choices at Mother Earth. His vision for the dispensary was clear: create a space that feels sophisticated yet approachable; minimal yet functional.
“Eddie installed everything himself,” said co-owner and Chief Executive Officer Joe Pakuris. “He cut and fabricated all the tile and countertops and worked with our carpenters to build all the displays.
“We wanted classy but comfortable,” Pakuris continued. “When you walk in, you’re in a nice, well-lit space, but it’s just really relaxed and easy on the eye. We wanted it to be an experience.”
All these crazy little things we’ve done have made this place what it is today. There’s nothing else like it.”
—Joe Pakuris
One of the most striking features of the dispensary is the fully functioning waterfall that serves as the centerpiece of the retail floor. This isn’t just any waterfall, though. The eye-catching feature is surrounded by seventy-five cannabis strains, each flower meticulously displayed for customers to see, smell, and even puff before making a purchase. The attention to detail creates a unique-in-theregion, immersive sensory experience for customers.
Hands-on innovation is clearly at the heart of Mother Earth Wellness, and perhaps this is most evident in the store’s drive-thru, which Pakuris brought to life after thinking about the location’s proximity to I-95. Inspired by the convenience of a Dunkin’ Donuts shop, the drivethru isn’t just a novelty; it’s a game-changer for the local industry, allowing customers to order cannabis as easily as they would a cup of coffee. Equipped with a digital menu that changes daily, the three-lane setup has the capacity to queue up to seventy-five cars at a time, ensuring customers
can enjoy a quick and efficient experience even during peak hours. Drive-thru customers may choose from a variety of options, whether they’re pre-ordering online and simply picking up their purchase or making selections on the spot.
The entire process is seamless, from placing an order to picking up the purchase, and takes just three to seven minutes. The approach is particularly appealing to people on the go, whether they’re local residents or travelers just passing through.
Pakuris is particularly proud of the drive-thru. “I had the idea as soon as I got the dispensary license,” he said. “As soon as the retail end was working, I had in the back of my mind that I wanted to do a drive-thru, so I began working on it.”
Mother Earth Wellness isn’t just for casual cannabis users. The dispensary has become a destination for serious connoisseurs who seek out exclusive products. The shop
has built a reputation for offering high-quality flower that is grown locally by forty craft cultivators. Each of the cultivators operates in a space covering less than 10,000 square feet, which allows for a “small-batch” experience. The contrast with products in nearby states like Massachusetts and Maine—where large-scale production sometimes takes precedence over the artisanal approach—is unmistakable and plays to Mother Earth’s regional benefit.
“Our flower is always fresh,” Pakuris said. “We change our inventory multiple times a day. That’s why people come to us: They know they’re getting the best.”
He also said the freshness factor has attracted a loyal customer base that spans Rhode Island, Massachusetts, Connecticut, and beyond. Locals and tourists alike are willing to travel significant distances to shop at Mother Earth, according to Pakuris, because they know they can find products that aren’t available anywhere else, like the shop’s proprietary strains.
“We have people from all over New England who come to Mother Earth Wellness just because they can buy our Super Orange Soda in pre-roll form infused with oil,
and then they can buy that same Super Orange Soda in flower, a full-spectrum vape, and in edible form,” he said.
Mother Earth also offers homemade edibles crafted on the premises with the same attention-to-detail.
“We individually wrap every single gummy we manufacture; we don’t just throw them in a tin,” Pakuris said. “We wrap every cookie, every chocolate, so when you get a bag, the stuff doesn’t all melt together. And if you’re going out, you can just take one without having to bring the whole bag with you. All these crazy little things we’ve done have made this place what it is today. There’s nothing else like it.”
The dispensary serves approximately 2,000 customers a day—a testament to its popularity and the quality of its service and products. The robust loyalty program doesn’t hurt, either: Regular customers earn 5 percent cash back on their purchases, a perk that keeps them returning.
Inside the dispensary, customers enjoy multiple ways to shop. They may browse the displays, interact with knowledgeable budtenders, or use self-service kiosks to place their orders. The kiosks are particularly popular with customers who prefer to take their time exploring the menu and making their selections at their own pace, according to Pakuris. Once an order is placed, it’s ready for pickup in three minutes or less, ensuring even those who opt for the in-store experience can enjoy a quick, efficient transaction.
Because the owners and staff are attuned to the desires of their customers, Mother Earth Wellness soon will extend its hours of operation until 1 a.m. on Thursdays, Fridays, and Saturdays, catering to customers who work shifts and those from nearby institutions of higher education who prefer to shop in the middle of the night.
BY KURT KINNEMAN
Any home gardener can tell you ladybugs are beneficial pests. But while having a healthy Coccinellidae population is hardly a bad thing, it’s far from the most effective pest-management strategy in a commercial setting. In fact, ladybugs are known to “farm” aphids—which can decimate a cannabis crop—making sure to stockpile their favorite sap-sucking insects so they have a constant supply of food.
On the other hand, predators like Aphidius colemani, a parasitic wasp, can wipe out aphid colonies in greenhouses and commercial fields. These beneficial bugs lay eggs in aphid nymphs and let their larvae consume any problematic pests from the inside.
Just like the bugs themselves, insect- and pestmanagement programs can eat into profits. While cultivation facilities should consider both chemical
and biological pest control when developing operating procedures that will help them reduce the chance of infestations, determining the most cost-effective method is an ongoing challenge. Using scouting techniques to monitor pest populations provides critical information about the most appropriate action to prevent and cure pest infestations.
Always use serious predators to target serious pest problems instead of relying on generalists like ladybugs. Identify your pest and hire their best enemy to eliminate the infestation.
“When building a cannabis crop-protection program, I typically focus on biological control agents (BCAs) for control over pests such as two-spotted spider mites, aphids, thrips, and certain kinds of caterpillars,” said Daniel Graham-Boire, cannabis technical advisor at
agricultural supply company BFG. “For diseases, we rely on a group of biorational pesticides that either block infection or actively fight against pathogenic agents. By utilizing a combination of BCA and biorational tools, we can safely and effectively control pests and diseases in cannabis production.”
The cost of biological predators varies greatly due to shipping and supply limitations. Generally, enough insects to cover about 1,000 square feet of application area costs between $50 and $100. Most predatory insects are available for purchase in their adult and egg or larval forms.
When purchased in adult form, biological controls are delivered in packets or sachets with a limited food source. The small bags are designed to hang from the canopy or rest on top of grow media. As soon as they are added to the grow, the predators immediately leave the sachet or packet to hunt for a new food supply.
When purchased in egg or larval form, the insects arrive in small biodegradable egg structures. They can be placed directly on top of the growing media, where the eggs will hatch and go to work. It is important to have an adequate environment for the eggs and larvae; maintaining a temperature of 75 degrees and humidity of 50 percent works well for most biological controls.
Insects should be applied every two to three weeks throughout the growth cycle. Beneficial bugs can be applied during any stage. Assuming a twelve-week cycle, cultivators can expect to spend $200 to $400 purchasing biological controls for a 1,000-square-foot grow. In addition to the cost of bugs, cultivators should plan for one to two hours of labor for each deployment.
If you prefer pesticides to siccing beneficial pests on destructive ones, biological agents, horticultural oils, and synthesized chemicals each require different applicators for spraying. As a result, operators need to consider the cost of tools, maintenance, and storage. Worker training for spraying is another critical component to ensure pesticides are mixed at the correct application rates while adhering to strict worker safety guidelines.
Some pesticides, such as PyGanic and Venerate, have a reentry interval to consider. After these chemicals are sprayed, staff members must stay out of the area until the interval time has passed unless they wear protective clothing and gear. Such restrictions can lead to significant scheduling issues at cultivation facilities of all sizes.
Pesticide concentrates range from $50 a quart to $200 a gallon depending on brand and ingredients, and application rates can vary dramatically depending on the severity of infestation and targeted pest. Cultivators should expect to spend about $1 to $10 for enough concentrate to cover a 1,000-square-foot space. The associated labor will be about two to four hours per application. In an ideal setting, pest
Amblyseius andersoni are especially good for controlling two-spotted spider mites (TSSM), but they’re also effective against thrip infesations. Andersoni are reliable generalist predators, meaning they feed on more than one species. However, as generalists, they are less aggressive than more specialized predators.
Deploy Amblyseius swirskii for TSSM and thrip control, especially when dealing with thrips. Swirskii are more specialized than andersoni While swirskii actively hunt and eat soft-bodied pests like thrips, they feed on only the larvae and eggs of spider mites.
Amblyseius californicus are specialists for TSSM but do not have a habit of eating thrips.
Phytoseiulus persimilis are the ultimate predators for controlling TSSM, because they co-evolved with the non-insect pests. They can help gowers stay ahead of the biological arms race.
Deploy Aphidius ervi to gain control over cannabis aphids. In less than one second, this vigorous parasite examines an aphid, determines if it’s been parasitized, and stabs it with its ovipositor to lay eggs if the host is suitable food for its young.
Aphidius colemani, which are slender, dark parasitic wasps, work just like their ervi counterparts and often hunt smaller insects. Sic them on green peach aphids or greenflies.
Chrysoperla species (green lacewings) are a good choice for knocking down clusters of aphids that develop on the stems and undersides of fan leaves. The larvae of these delicate green bugs are small, fast, and aggressive predators capable of eating about 100 aphids during their lifespan.
prevention applications should happen once or twice weekly, stopping after the second or third week of flowering. For a twelve-week growth cycle, between seven and fourteen applications would be required, necessitating fourteen to fifty-six hours of labor.
Attacking an infestation often requires both pesticides and beneficial insects. Pesticides can provide knockdown power, eliminating numerous pests in one sweep. After the pest population has been reduced, beneficial bugs can be introduced to help eliminate the remaining targeted pest colony. For severe infestations, additional rounds of pestcontrol application may be required.
When pesticides are used in conjunction with beneficial bugs, care must be taken to monitor the populations of predators and prey to avoid the potential consequences of friendly fire. Pesticides do not discriminate between good bugs and bad bugs.
Growers should use sticky traps and maintain detailed logs on pest populations to understand which bugs are creating challenges. Having a dedicated employee scout monitoring the traps and logs is crucial for data gathering. By collecting the right data, cultivation facilities can develop a complete picture of the pests they’re battling and prepare for future mitigation and prevention.
Cultivators must make regular and honest assessments of the costs and benefits of traditional pesticides and biological controls when building standard operating producers for insect- and pest-management programs. Even with the best policies in place, determining the most cost-effective mode of action and the best timing for every situation takes a great deal of experience. Savvy growers can begin to close experience gaps with reliable historical data and employee training for scouting pests and monitoring traps. Eliminating wasted supplies and labor starts with gathering data about pests and using the information to make informed decisions.
BFG Supply
Provides an extensive range of horticultural supplies, including biological control agents for pest and disease management, and offers nationwide shipping.
Arbico Organics
A well-established supplier offering a variety of beneficial insects like lacewing eggs and larvae, ladybugs, and predatory mites. Specializes in biological control agents.
Koppert Biological Systems
A global leader in natural enemies, including predator eggs and larvae like green lacewings and parasitic wasps. Offersa wide range of products for commercial agriculture and horticulture.
Rincon-Vitova Insectaries
Offers a wide variety of beneficial insects and mites for different pest-control needs. Products are suitable for both small-scale and commercial operations.
BY ANTHONY CONIGLIO
Despite inherent risks, real estate investment trusts offer several benefits equity doesn’t.
1 2 3 4
REITs provide a diversified way to invest in the cannabis industry. By taking a stake in a broad portfolio of properties rather than relying on a single business, investors spread their risk across multiple tenants, industries, and geographic locations. This can help stabilize returns, reduce the impact of any single tenant’s execution on the overall portfolio’s performance, and minimize exposure to localized economic or regulatory challenges.
By law, REITs must distribute at least 90 percent of their taxable income to shareholders annually. This ensures that investors can enjoy regular, often predictable income, as long as the properties generate consistent rental revenue. Additionally, this income is typically more reliable than other forms of investment returns, making REITs an attractive option for income-focused investors looking for a dependable stream of dividends, even in fluctuating markets.
REITs benefit from a tax structure that avoids double taxation. The trusts generally do not pay corporate income tax (as long as they distribute 90 percent of their taxable income as dividends), leading to more favorable tax treatment compared to most other investment types. Investors pay taxes on the dividends at their individual tax rates, and in certain instances taxes may be reduced using the qualified business income deduction, further enhancing tax efficiency as an investment vehicle.
The cannabis industry is expanding, driven by increasing state legalization and growing acceptance of the plant for both medical and adult use. REITs stand to benefit from this expansion as demand for specialized real estate focused on the industry continues to rise, along with the need for cultivation and retail spaces. This growth potential can lead to increased rental income, property values, and long-term capital appreciation over time.
Real estate investment trusts (REITs) have become popular among investors seeking to diversify their portfolios and gain exposure to real estate without the hassle of direct property ownership. According to Nareit, a trade association for REITs operating in the United States, approximately 170 million Americans own the investment vehicles through their retirement plans and other funds. The investment type has grown in popularity because the vehicles enhance a diversified portfolio due to their lower correlation to equity indices, and they typically display less volatility in total return driven by quarterly dividends. In particular, a REIT’s long duration and quarterly yield are attractive to family offices and other investors seeking to generate current income and build long-term value from appreciation in the underlying real estate.
Cannabis REITs represent an emerging subsector of the $1.1-trillion market. Focused on cultivation facilities, processing space, and retail dispensaries, the subsector allows investors to tap into the growth of the marijuana market while enjoying the benefits of real-estate investment.
In addition to offering investors a dividend yield of nearly double the typical equity REIT, cannabis trusts have been growing available funds from operations, a key measure of free cash flow, at a much faster pace than the industry average.
Despite their potential, cannabis REITs remain relatively unknown and therefore underinvested by retail and institutional investors—meaning they offer a promising, untapped avenue for portfolio diversification.
REITs offer a compelling avenue for investors to gain exposure to the dynamic and rapidly expanding
cannabis industry while leveraging the stability and benefits of real-estate investments. As the industry continues to evolve and mature, REITs present unique opportunities for portfolio diversification, steady income, and potential growth. However, investors must remain vigilant about the regulatory landscape and inherent risks within the sector.
Additionally, cannabis REITs are poised to play a significant role in the future of real estate and investment. By understanding the nuances and key aspects, investors can position themselves strategically to benefit from the burgeoning market. With careful consideration and informed decisionmaking, the trusts can be a valuable addition to a well-rounded investment portfolio, offering the potential for stability, growth, and income in an emerging industry.
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LEVERAGE SPECIALIZED EXPERTISE
Investing in properties within highly regulated industries requires specialized knowledge and expertise due to the unique challenges. Cannabis REITs typically employ experienced professionals who understand the nuances of cannabis real estate, ensuring properties are leased to quality tenants that can meet rental obligations over the fifteen to twenty years of the lease term.
Publicly traded REITs offer liquidity and accessibility that direct private investments often lack. Investors can easily buy and sell shares on stock exchanges, providing flexibility, lower transaction costs, and ease of entry compared to the complexities of investing directly in real estate. This accessibility allows investors to adjust their positions quickly in response to market conditions.
Cannabis REITs often offer higher dividend yields compared to traditional REITs, reflecting the higher risk associated with the industry. Investors should weigh the potential for higher returns against the inherent risks, including regulatory uncertainty, evolving legislation, market volatility, and the financial instability of some cannabis operators in this emerging industry sector.
As the industry matures, cannabis REITs may face both challenges and new opportunities. Potential changes in federal laws, shifts in market demand, evolving competition, and advancements in cannabis technology within the industry all may impact performance. Staying informed, adaptable, and proactive will be key for investors looking to capitalize on this dynamic and rapidly evolving sector.
Shai Ramsahai grew up immersed in the cannabis industry under the guidance of his father, Boy Ramsahai, who founded Royal Queen Seeds (RQS) in 2009. From an early age, the younger Ramsahai marinated in the dynamic world of the plant at industry conferences across Europe and while sitting at his father’s side during corporate meetings. The experiences laid the foundation for his ascension to the company president’s desk.
The scion of an entrepreneurial family, Royal Queen Seeds’ president is focused on international growth.
BY JACK GORSLINE
Ramsahai’s entrepreneurial streak arose early, largely out of a desire to follow in his father’s footsteps while simultaneously blazing his own trail. While attending trade shows and festivals with his dad, he often sneaked away and sold the ashtrays his father handed out as promotional items in the company’s booth. One particularly memorable day, at the age of nine, he made €800 from ashtray sales. Father and son celebrated the accomplishment with a trip to McDonald’s … before banking the rest of the windfall to fund future entrepreneurial endeavors.
Over the ensuing years, Ramsahai took on a variety of less stealthy roles within RQS, gaining hands-on experience in nearly every facet of the business. From his initial position packaging seeds in the warehouse to working as a sales representative and managing the European sales team, his professional progression provided him with an intimate understanding of the company’s inner workings.
As an adult, and with his father’s active encouragement, Ramsahai left RQS to pursue the entrepreneurial ambitions he displayed as a child.
Between 2017 and 2022, he founded and led several cannabis, CBD, and hemp ventures, achieving success by expanding the companies into global markets. His experience working at every level of RQS’s operation informed his actions and propelled him over corporate hurdles until he eventually sold Amsterdambased seeds, psychedelics, and CBD distributor SR Wholesale B.V. and European wellness brand CBD Sport. Thereafter, he found his way back to the family business, although he credits the entrepreneurial years with providing him a strong foundation for forging strategic partnerships across industries and international markets.
Ramsahai’s ability to scale businesses and navigate the complexities of international sales earned his father’s trust, and the elder Ramsahai eventually handed over the reins of the business. Today, at just thirty-one years old, Shai Ramsahai oversees Barcelona-based RQS’s continuing expansion— including the development of an impressive fivestory facility in Bangkok that features a traditional storefront on the first floor, a luxurious smoking lounge and restaurant on the second, and a robust in-house cultivation operation on the third and fourth floors. Under his leadership, RQS has strengthened its position as a leading global brand with two brick-andmortar locations in Amsterdam, one in Barcelona, the Bangkok facility, and the first-ever European-owned seed bank in the United States, which opened in Eugene, Oregon, in 2023. RQS also brought to market the first F1 hybrid seeds for home-growers, launching the F1 Elite line in 2023. What’s more, earlier this year RQS partnered with Tyson 2.0 to offer consumers seeds from Mike Tyson’s handpicked favorite strains. The brand already accounts for just under 5 percent of RQS’s total revenue, and Ramsahai believes sales will increase substantially as the company widens its range of Tyson 2.0 products beyond seeds.
A blend of entrepreneurial drive and family connection is central to Ramsahai’s approach to leadership, especially as he navigates the company through choppy waters in Thailand’s cannabis industry. Earlier this year, the Southeast Asian nation flirted with a return to prohibition before settling on tightened regulations for a medical-only legal market.
Of all the different roles you’ve held at RQS—from the warehouse floor to the executive suite—which job did you enjoy most?
I’ve found all positions within Royal Queen Seeds fun and challenging. I really enjoyed my time in the warehouse, being singularly focused on processing orders with the team. But I love my job at the moment—meeting nice people, developing and executing with our great team, taking the company to the next level.
The industry’s dynamics have changed over the past five years. What changes are you seeing in your segment of the market?
We’ve seen cannabis home-grow interest explode, especially in new midwest states like Ohio—which is one of our largest markets by sales—and Minnesota. New York has seen similar growth since its home-grow regulations took effect. Internationally, Germany has been a massive and exciting market for us.
In the past five years, we’ve seen social conversations move from “Can I grow at home?” to “How do I grow the best cannabis at home?” This shift has been both exciting and challenging, as we are committed to distilling decades of experience into educational content that both newbie and expert growers can understand, ensuring they feel supported and informed.
Another consumer trend is increased demand for oldschool strains such as Northern Lights, White Widow, and Sour D. Keeping up with consumer demand for new cannabis flowers can be tricky, because the development of cannabis has a time minimum. While high THC values are one of the most important factors for U.S. cannabis seed buyers, the increasing demand for nostalgic strains may mean U.S. consumers are starting to care more about the feeling each unique strain gives them. They may also want the social aspect of cannabis consumption, and for the vast majority of consumers, old-school trains with THC percentages near or under 20 percent are the perfect go-to.
For U.S. commercial cannabis cultivators, often those strains require longer flowering times. They are worth growing, but [classic strains] may need their own growing spaces.
First, we are securing our position in our current markets by heavily investing in marketing and branding in critical global regions like the U.S. and Germany, ensuring we maintain our leadership position. Additionally, we are closely monitoring legislative developments in emerging markets that show promise, including South Africa and Brazil. We are also diversifying our product offerings while exploring opportunities to expand into unexplored verticals like flower and other “final” products [like edibles and vapes].
Existing competition is always something to consider, as is the need for more knowledge about the political and legislative context. One of our most natural moves is to expand the brand in areas it is already loved.
Take our launch in the U.S. as an example: We had been leading the [search engine results] for cannabis and helping growers from all across the States cultivate their own [plants] even before we opened our first U.S.based warehouse facility. That’s why, when people were finally able to get their RQS seeds locally, they did. It was a natural progression. We expect similar outcomes in other markets such as Colombia, Germany, Thailand, and additional U.S. locations.
RQS remains open to new and exciting partnerships with U.S. companies. American cannabis companies face challenges because [Internal Revenue Code Section] 280E taxes tie up so much of their capital. With rescheduling, we hope to see an explosion of unique, beneficial partnerships across the states.
[In December, the U.S. Drug Enforcement Administration will hold a public hearing about a proposal to move cannabis from Schedule I to Schedule III under the federal Controlled Substances Act. Rescheduling would free the regulated industry from some federal tax obligations and potentially provide other benefits, but reclassification is unlikely to occur before 2025. —Ed.]
Over the past several years, companies in our industry have had a hard time raising capital from both public markets and private sources. How has RQS managed to expand during times when capital is scarce?
Royal Queen Seeds is lucky to be a private, family-run business still. While we continue to pour money into [research and development] to develop new strains and ensure our seeds are healthy and vigorous, we don’t have the same real estate overhead that other licensed American cannabis companies have. Additionally, in the U.S. we haven’t had to spend any capital on license applications and all the hidden fees that come with that process. [Because seeds generally contain less than the federal limit of 0.3-percent THC, the U.S. Drug Enforcement Administration has acknowledged seeds are uncontrolled and federally legal, regardless of how much THC plants cultivated from the seeds develop. —Ed.]
The investors we have taken on are like family to us. Royal Queen Seeds has been profitable for years; we don’t foresee that changing.
What are your strategic priorities moving forward?
The RQS team’s efforts are centralized in our Barcelona headquarters and additional offices in key places like Eugene [Oregon] and the Netherlands, but we’re always exploring new markets and whether it would be valuable to open flagship stores. We aim to establish strong leadership in our top markets and explore new channels to reach the global community through high-impact activations. Investing in [research and development] will always be a priority to remain at the forefront of innovation for hobbyists and professional cultivators alike.
In the U.S., we continue to see more states legalizing both recreational and medical cannabis, as well as home-growing. RQS was the first European company to open a warehouse in Oregon a year and a half ago, and that made us the first European cannabis seed company to have a physical facility in the U.S. The midwest has been huge; Ohio is our largest market by sales. We have our eyes on any state looking to legalize, especially with fair and safe home-grow regulations.
Germany’s [adult-use] legalization on the first of April this year has had a tremendously positive impact on the industry and marks the beginning of a new era in the European cannabis landscape. Making indoor homegrowing legal also benefits seed banks, so of course we keep an eye on those markets.
How has RQS’s Thailand operation evolved in the wake of the regulatory upheaval the country underwent recently?
The environment in Thailand is somewhat volatile, but we are adapting to the regulations. The nice thing about Thailand is they can make cannabis legal in one day, but the negative thing is that they can make it illegal in one day, [which has] made it hard to see a future for RQS in the country at times.
At the end of July 2022, we opened the first cannabis experience in Thailand, where people can enter a store and walk through the building. We have a five-floor building; it was a huge project. Market opportunity and regulations at the time allowed us to share a true from-seed-to-harvest experience, which had been our lifelong dream: to create the perfect space to educate
consumers about the plant and its cultivation while providing the perfect atmosphere to enjoy its benefits in good company.
We will soon incorporate a medical center into the same building, which will comply with potential new government regulations.
You’ve worked with both the hemp and cannabis industries. What do you think of the current tension between the two?
Both industries share common interests in legalization, regulation, and market growth while focusing on different products and applications. However, the distinctions in tax models are currently creating some friction between them. I believe this relationship should evolve into a more cooperative partnership, with increased cross-industry innovation, co-advocacy for policy changes, and shared supply chain resources as both markets expand and mature.
RQS already offers a line of CBG-, CBN-, and THCV-dominant seeds, but do you envision the company might one day expand its catalog to include hemp-derived, non-THC products?
Even though these products have strong potential as consumer interest grows, success will depend on achieving clear regulations and social education. We are always open to expanding our product range to better adapt to our community’s needs, so we will not close that door in the future.
As an international operator, what do you consider the most undervalued international market?
Colombia’s strong legal framework, low production costs, favorable climate, and strategic location make it an undervalued market.
What about the most overvalued?
Canada is absolutely overvalued. There are intense barriers for outsiders wanting to break into the market, and the Canadian operators are well-established businesses and brands.
2
BY JAY VIRDI
The cannabis industry is growing and changing at an unprecedented pace, creating immense profit potential and putting a spotlight on the array of risks for those in the arena. Companies absolutely must understand current and emerging trends if they intend to manage risk effectively while maximizing profitability. Taking a proactive riskmanagement approach is essential to help mitigate potential losses and safeguard people, property, and profitability. Here are three steps to do just that.
STEP
1
Attract and Retain the Right Talent
Attracting and retaining top talent in any industry has become more challenging. Employees now wield significant power and often are regarded as the new customers. One of the enduring effects of the COVID-19 pandemic is that they crave more flexibility in work arrangements and have reevaluated their benefit expectations.
To address these challenges, businesses should consider undertaking the following measures:
• Compare current benefit offerings with those in industries that compete for the same workers.
• Present unique and appealing options to attract and retain talent.
• Maintain effective communication to ensure employees are aware of the benefits offered.
• Leverage industry expertise to guarantee the long-term sustainability of the employee benefits program.
A multiyear strategy should include policies and procedures that consider cost management, human resources (HR) advocacy, health, and performance for employees, as well as leverage HR-benefits technology to engage everything. Employee communication is key to attaining buy-in from teammates.
Ensure Protective Controls Are Extablished
To protect your place of business, implement a multifaceted riskmanagement approach by ensuring physical, administrative, and compliance controls are in place.
Physical controls include investing in security technology (including cybersecurity), locks, gates, lighting, cameras, access controls, guards, and patrols to safeguard your physical premises and inventory.
Administrative controls center around the development of security policies, procedures, staff awareness training, deescalation techniques, threat reporting, and conflict-management programs to help safeguard your team.
Compliance controls involve the development of a system to stay organized, updated, and in compliance with state-specific regulations and licensing, including environmental considerations for cultivation and pollution concerns.
3
Review and Adjust Your Business Insurance Policy
In the United States, twenty-four states and the District of Columbia have legalized adult-use cannabis; thirtyeight states have approved marijuana for medical purposes. Though legal access to cannabis is on the rise across the country, many carriers still do not provide the coverage the industry needs because federal law maintains the use, manufacture, distribution, and sale of the substance is illegal.
A lack of experienced professionals to underwrite the risks associated with the industry is another issue. While many carriers do not underwrite in this space due to legal and reputational
risks, Business Insurance magazine recently reported “commercial insurance for cannabis operators is finally becoming easier to obtain and afford as more insurers move into the sector.” According to the publication, the supply of insurance available to the industry grows at a rate of 80–100 percent annually.
When working with one of the carriers that do write insurance for this industry, there’s a host of losses and exclusions that must be considered prior to purchasing coverage. Common losses include fire and employee theft, water damage or pollution from operations, and product-contamination recalls. Common exclusions include criminal acts and health hazards; more specifically, this includes
onsite consumption, vape, and “general” cannabis exclusions.
All operators should consider obtaining coverage to offload risk via the following policies:
• Commercial general liability.
• Management liability.
• Product liability and recall.
• Property and crop insurance
• Equipment breakdown insurance.
• Business auto insurance.
• Care, custody, and control coverage for distributors.
• Workers’ compensation.
The industry is rapidly evolving, and with that come both opportunities and risks. To achieve profitability and minimize
potential risk exposures, adopt a proactive risk-management approach that addresses the needs of your employees, protects your property, and enhances profitability. Executives also should develop a robust business continuity plan to ensure their operations can withstand unforeseen disruptions, such as product-safety lawsuits and mergers or acquisitions.
Understanding the common risks and insurance coverage exclusions, as well as staying informed about emerging trends and regulatory changes, is vital for success in this dynamic sector. By combining strategic risk management with the right insurance coverage, your
Dispensaries can use the fourth quarter to turn their entire year around with NXTeck from New Frontier Data.
When budgets must be trimmed, marketing expenses often are the first to go. Largely, that’s because it’s notoriously difficult to attribute any kind of return on investment (ROI) to marketing campaigns. Although most businesses rely on marketing to get the word out about their products and services, teams struggle to demonstrate exactly how their spend impacts the bottom line.
But what if that weren’t the case? Imagine a platform with an enormous database and advanced technology so precise it can target specific consumers at specific times, match them with a message at the moment they’re most receptive, and then follow those shoppers straight
through the sale, delivering astoundingly accurate, real-time data. Now, imagine if the platform were so confident in its ability to revolutionize campaign performance that it took a percentage of revenue instead of a fixed fee.
That platform exists: the NXTeck suite of products from New Frontier Data.
Hyper-targeted campaigns are NXTeck’s specialty. By employing advanced data analytics, machine learning, and artificial intelligence to leverage New Frontier’s thirty-eight terabytes of live data about real people, NXTeck targets, with pinpoint accuracy, precisely the consumers who are ready to buy. And, stunningly,
NXTeck’s suite solves the attribution challenge by showing—with 92–93-percent accuracy—exactly who saw the message, where they saw it, and when they subsequently walked into the store. Now that’s precision.
Unlike other platforms, NXTeck doesn’t drop clients into an arcane system that may make sense to data scientists and web wizards but often befuddles marketing pros. Instead, NXTeck’s suite of products provides clear, data-driven strategies across all media channels, including not only hyper-personalized communication like email, social media, and push notifications but also cannabis-ascendant channels such as out-of-home options and over-the-top services like Hulu, Netflix, and Amazon Prime Video. After a campaign launches, NXTeck shows clients exactly how the implementation impacts sales in the moment. Campaigns may be adjusted on the fly, allowing retailers to maximize effectiveness in real time.
Most dispensaries find native mobile marketing delivers the best engagement, according to New Frontier Data Chief Executive Officer Gary Allen, because it “meets customers where [and when] they are.” Precisely targeted programmatic advertising on the desktop is a close second, he revealed, followed by strategic out-ofhome campaigns.
“Surprisingly, rural dispensaries see amazing results from direct mail,” he said.
And those results can be breathtaking. According to Allen, NXTeck’s average client sees ROI equal to three times their spend within thirty days of a campaign’s launch. Outliers, like a major dispensary retailer in Illinois, have seen ROI soar by as much as fifty times their spend.
Allen realizes the claims are extraordinary, which is why NXTeck takes a percentage of revenue in payment instead of the more standard flat fee. By eliminating up-front fees, the platform enables dispensaries to spend their budget elsewhere while still reaping the benefits of a robust customer-acquisition engine.
“We’re here to be their ‘top of the funnel,’” he said. “I’m so confident NXTeck can transform the effectiveness of their campaigns that I’m willing to take the risk. This can be the great equalizer, especially during the fourth quarter when many are trying to make up for disappointing revenue earlier in the year.”
NXTeck’s platform is the product of more than a decade spent gathering insights from real cannabis consumers, more than 7,000 retailers, and more than 980,000 unique retail locations. The extraordinarily detailed database contains more than 60 million active
cannabis consumers, about each of whom New Frontier has an average of 649 data points. How the company acquired all that information is a closely guarded secret, but Allen said much of it is first-party facts and figures gleaned directly from consumers. In addition to maintaining a one-to-one connection with 493 million consumer devices, New Frontier conducts face-to-face interviews with large-sample groups of 5,000 statistically relevant shoppers three or four times a year. When consumers speak for themselves, the resulting insight is much more powerful than what can be provided by hypothetical models based on anonymized data alone.
“We have the data that drives results—real, measurable ROI,” Allen said. “Let us run your marketing program for the fourth quarter, and we’ll help you convert consumers you never knew existed into loyal customers.”
NXTeck’s capabilities reach far beyond advertising. The platform also can help stores manage inventory more responsively and profitably.
“One of the great things about dispensaries is you don’t get a lot of people walking in and walking out without buying anything,” Allen said, adding the average consumer visits a store two and one-half times a week. Combine that datapoint with other shopper-specific knowledge, and “we can give dispensary owners their best inventory based on the consumers who live within two to five miles. We also can tell them which products are making a profit for them.”
For precision merchandising to be worthwhile, though, the store must attract customers.
“Let us make you some money first,” Allen said. “Then we can do all sorts of cool things with the platform's inventory capabilities.”
He also said millions of untapped brick-and-mortar customers are wandering the streets in search of a dispensary that “fits” them. With the precise targeting offered by NXTeck’s suite of products, dispensaries can find them, attract them, and keep them.
“As we approach the end of the year, it’s time for retailers to make bold moves,” Allen said. “Cutting your marketing budget again won’t help. The only way you’re going to save your year is by filling the top of the funnel.
“As we all know, the fourth quarter is really the week of Halloween until the twenty-third of December and the week between Christmas and New Year,” he added. “Let’s get this set up now and turn your year around.”
NewFrontierData.com/nxteck-get-results
Phylos’s new Production-Ready Seeds produce superior results without clones’ drawbacks.
Genetics company Phylos Bioscience is raising the cultivation bar with its latest proprietary seed varieties, which are set for release in October. The company’s F1 hybrid seeds were developed using DNA marker-assisted selection and are designed for growers who are ready to move beyond clones. The seeds offer a range of benefits that make them stand out in the increasingly competitive genetics marketplace.
With the new F1 hybrid seed lines, Phylos is committed to replacing the industry’s reliance on clones with Production-Ready Seeds that offer clone-like uniformity, high yields, loud aroma profiles, bag appeal the market desires, and consistent THC levels—reaching 30 percent in some varieties. Clones often carry the risk of pests and diseases such as hop latent viroid (HLVd), but Phylos’s
parent breeding stock is meticulously tested before beginning hybrid seed production so the hybrid seeds start clean and grow strong, reducing the chance of crop failure and enhancing sustainability.
“Clones get infected with HLVd and become weaker over time, whereas cultivators start fresh every time they get a seed from us,” said Senior Director of Breeding Jared Reynbery.
Beyond the substantial increase in vigor, another major advantage of the new seeds is their uniform growth habit. Seed-grown plants have lacked the uniformity of clones; however, Phylos’s latest varieties exhibit consistent height, structure, and flower quality, rendering maintenance easier and allowing growers to optimize their operations without the high labor costs associated with clonal production.
Phylos’s seeds don’t just match the performance of clones—they often exceed it, according to Reynbery. Autoflower varieties are particularly popular, as they require less maintenance and have set growing cycles, increasing the number of cycles growers can produce annually and maximizing yields without expanding a facility’s footprint. Phylos also offers photosensitive seeds that thrive in indoor environments due to their stress tolerance and reduced risk of hermaphroditism.
“You shave off vegetation times with seeds versus clones,” said Amy Zents, director of cultivation at Progressive Plant Research, Phylos’s dedicated cultivation partner. “Some customers veg our seeds for one week less than they veg clones. This comes out to about a 25-percent to 30-percent time savings when you flip from clone to seed.”
At a time when cultivation businesses are grappling with falling prices and labor shortages, Phylos’s ProductionReady Seeds offer a cost-effective, sustainable alternative to clones without sacrificing quality, bag appeal, or unique and varied aromas. With new varieties released twice a year, cultivators can look forward to a growing product portfolio of improved genetics offering increased output, reduced operational costs, and improved product quality.
Phylos.bio
Some customers vegetate our seeds for one week less than they vegetate clones.”
—Amy Zents, director of cultivation, Progressive Plant Research
BY JACK
The study of genetics dates back to the nineteenth century, when Gregor Mendel, an Augustinian monk, pioneered the field. Between 1856 and 1863, Mendel’s meticulous experiments with pea plants demonstrated offspring display a combination of physical traits from both parents, thereby identifying the basic principles of genetic inheritance. Although he couldn’t figure out the “invisible factors” that determine phenotype (the observable characteristics of an organism), Mendel proved the inheritance of specific traits follows a predictable pattern through multiple generations of seed-grown plants.
IS MUCH
COMPLEX, but Mendel’s work still forms the foundation of agricultural breeding practices today. In fact, most of the commercially produced vegetables humans eat—with the ironic exception of peas—are the result of generations of scientific investigation into genetics at the DNA level, culminating in the development of stable first-generation, or F1, hybrid seeds that produce offspring phenotypically indistinguishable from the parent plants.
on nearly 80 percent of the corn and 90 percent of the soybeans grown in the country. Farmers have no legal right to grow from seeds produced by the plants they cultivate. The same is true for the home gardeners who grow some varieties of tomatoes, cucumbers, broccoli, and melons from seed.
Cannabis, like most other commercial crops, has been grown from seed for thousands of years, and seeds remain a common propagation method for outdoor growers. F1 hybrid seeds are a relatively new phenomenon in the industry, having been introduced by Royal Queen Seeds in 2016 and still not widely adopted in commercial grows.
After decades of research and development, the advantages of growing food crops from F1 hybrid seeds are well established. Produced by crosspollinating two genetically uniform parent plants, F1 hybrid seeds typically produce seedlings that exhibit “hybrid vigor”: higher survival rates, earlier flower development, higher yields, and resistance to some pests and diseases. Monsanto’s genetically modified F1 hybrid corn and soybeans are even resistant to herbicides the company manufactures. But F1 hybrid seeds also have some disadvantages in the commodity crops world, including cost and a lengthy development cycle. (It can take as many as eight years to genetically stabilize a line of parent plants.) Additionally, F1 hybrid seedlings don’t breed true to type. Many are infertile, and those that aren’t produce seeds that generate offspring with an unpredictable combination of traits from the grandparent plants. Consequently, farmers must buy new seeds every year if they hope to reproduce last year’s harvest. For some commodity crops, that has led to a virtual hostage situation in the United States: Monsanto owns and zealously protects its patents
The other common cannabis propagation method is cloning, wherein a cutting is taken or tissue is cultured from a “mother” plant and grown into an exact genetic replica of the parent. Because clones are literally a piece of the original, cloning allows for the indefinite preservation of popular strains.
Both propagation methods have their proponents. Advocates for F1 hybrid seeds say they can produce plants that are identical to their parents but stronger and faster growing. They predict F1 hybrid seeds could replace clones as the dominant cultivation modality within a decade. But not everyone is convinced. Developers of popular strains currently grown exclusively from clones worry that genetics remains an imprecise science subject to, among other things, unintended mutations that could destroy their legacy. In addition, cultivators in challenging climates say seeds may not be efficient in all environments.
Because of their shorter growth cycle, cannabis plants grown from some varieties of F1 hybrid seeds allow cultivators to grow crops in climates where traditional varieties might not thrive or the growing window is limited by shorter
seasons. F1 hybrid seedlings also can produce higher yields. For cultivators, this can result in greater efficiency: Multiple cycles and staggered harvests mean more crops can be grown on the same amount of land, which is particularly valuable in regions where space is limited and maximizing margins is crucial to profitability. In addition, because plant breeders carefully select parent plants with strong natural resistance to common pests and diseases, the need for chemical interventions like pesticides and fungicides is reduced.
And, like vegetables, cannabis F1 hybrids exhibit heterosis, or hybrid vigor. This makes them more resilient to environmental stressors such as drought and poor soil quality.
“Outdoor growers who grow from [traditional] seed often struggle with uniformity issues, [hermaphroditism], basic seed quality, and germination rates,” according to Phylos Bioscience Chief Science Officer Alisha Holloway. F1 hybrid seeds typically solve all those problems, she said.
From a cost-benefit standpoint, F1 hybrid seeds offer savings by eliminating the need to build and maintain a mother-plant room and nursery zone, freeing up valuable production space. Without a need for those areas, growers can repurpose the square footage for
production of more high-value flower. And the cost-saving benefits don’t stop there:
Growing F1 hybrid seeds also reduces pest management costs thanks to their genetic resilience. The streamlined process of F1 cultivation reduces both time and labor requirements, contributing to overall cost efficiency.
Together, these factors can enhance profitability and operational efficiency.
Perhaps most intriguingly, F1 hybrid seeds allow varieties that are popular on the West Coast to be propagated in the Midwest, the South, and on the East Coast. Because seeds contain less than the 0.3-percent cap on THC allowed by federal law, the U.S. Drug Enforcement Administration (begrudgingly) acknowledged they don’t fall under the Controlled Substances Act, regardless how much THC the plants they produce contain. Consequently, seeds are legal to ship nationwide; clones aren’t.
In contrast, maintaining newly cloned plants requires constant attention to ensure the clones are growing in a healthy fashion and, in the case of tissue cultures, the living plant material continues to divide. Mother plants can pass to their offspring—including daughter clones selected to become the next generation of mothers— undetected pathogens like hop latent viroid (HLVd), which has become such a scourge cultivators refer to it as “the COVID of cannabis.”
“People are still growing clones that are decades old,” said Phylos Bioscience Senior Director of Breeding Jared Reynbery. “It’s just a fact of nature that diseases are propagated, and the longer a clonal variety is around, the longer you have a mom stock of that
clonal variety, the more likely it is to pick up diseases which are really hard and sometimes impossible to get rid of.
“Breaking that disease cycle is a really important reason for moving to seeds,” he added.
There’s an environmental component to the proseeds argument, as well: Seed growing is more eco-friendly than growing from clones. A PBS documentary, SEED: The Untold Story, found indoor cultivators grew approximately 22 million pounds of cannabis in the U.S. in 2017, primarily from clones. Some of the facilities the documentary studied consumed 60 million gallons of water each day, with each cloning module consuming as much electricity as twenty-nine refrigerators.
Not everyone is sold on the notion that F1 hybrid seeds will revolutionize cultivation. One particularly strong advocate for clonal propagation is Smash Hits Cannabis Director of Cultivation Greg “Chemdog” Krzanowski, who said the genetic consistency clones offer is “why a lot of people, myself included, like clonal breeding.” He maintains that even seedlings produced by breeding identical clones to create F1 hybrid seeds “wouldn’t have the same appeal, nor would they carry the same legacy.
“For our clones, we’re looking for the same strains over and over that we can produce and grow to the best versions of those genetics and offer in our stores,” he continued. “We can’t grow a bunch of seeds for one crop, sell out of those, and then when people come to love that strain and want it again, they won’t get it if it’s all [grown from] F1 seeds or non-clone.
“For business, cloning is the only way to go,, especially with popular legacy strains,” he added. “The clone is the true test of quality genetics delivering time and time again.”
Climate concerns and expense also are major factors in Krzanowski’s reluctance to embrace seeds, especially as he operates in Massachusetts.
“Outdoor cultivation doesn’t work the same way in the Northeast,” said the man who created the original Chemdog genetics from seeds he obtained at a 1991 Grateful Dead concert. “We don’t have the same conditions and can’t fully rely on outdoor cultivation alone. There’s more cold in New England versus California’s warm, dry weather. It’s more humid out here in the fall, with dew and damp and cold mornings. All of that means we run a higher risk of issues during the grow.”
“And,” he added, “[F1 hybrid seeds] are expensive.”
According to Ian Justus, senior vice president of cultivation and operations at Connected Cannabis Co., one widespread concern regarding large-scale F1 hybrid seed cultivation is the slow rate at which F1 hybrid parents can be developed, as the initial work can take years before viable progeny are realized.
lead to reduced yields, stunted growth, and fewer trichomes.
While Phylos’s Reynbery agreed any plant, clone or seed-grown, can become infected with HLVd, he pointed out the primary vectors for transmission are mechanical. Although HLVd has been detected on seed coats after as much as two years in storage, it’s unlikely the disease could be transmitted genetically.
In addition, although some infected mother plants may be asymptomatic, symptoms might show up in a clone.
“Clones get HLVd and get weaker over time,” he said, “whereas cultivators start fresh every time they get a seed.”
“The adoption of growing from F1 hybrid seeds is starting to take off,” according to Reynberry. “The first time we [created an F1 hybrid batch], we didn’t know exactly how it would go. Now we’re selling out some varieties and have to plan six to eight months ahead of time to produce more hybrid seeds.”
One of the barriers to greater uptake of the seeds is a lack of understanding about what they are and how they’re produced, according to Holloway.
“The community at large doesn’t understand that if you sow 1,000 [F1 hybrid] seeds, you have 1,000 plants that look identical, similar to if you took 1,000 cuttings, you would see 1,000 roughly identical
Justus believes the current F1 hybrid buzz may be just a bit early, especially given how “the pace of the industry moves at such a fast rate. It’s really hard to invest in a lot of these longer-term technologies with a ton of confidence, because the way the market shifts is pretty astounding.
“I don’t believe F1 hybrid strains will be competitive in the premium market in the next ten years,” he added, but he’s “very confident they’re going to be able to find some good F1 varieties in the next five years. The number of commercial flavors that one grower is expected to produce in this market is unheard of.”
Justus also noted the debate over short- and longterm benefits of clonal versus F1 seed cultivation methods is not limited to the cannabis industry.
“There’s a ton of discussions ongoing today about this same topic in strawberries, as the strawberry propagation system is very challenging,” he said. “There’s no real competitive commercial seed varieties that can compete against the cloning of strawberries, so those [cloning] programs aren’t stopping. It just takes so much time to make seed varieties competitive.”
As far as next-generation crop science, he’s eyeing a different-but-related area. “The technology that really stands to shake up the cannabis industry is gene editing,” he said, adding the technology could make rapid progress in a clonally propagated crop. “It stands to create new chemical forms and flavors breeders have never seen through conventional breeding methods.”
He added, “I am not aware of any company significantly chasing this technology for cannabis yet, but I am sure it will be very disruptive in the future.”
BY TERRENCE WHITE
Brands face fierce competition to secure shelf space and consumer loyalty. The key to success lies not just in creating quality products, but also in providing value to retail partners.
My vice president of marketing recently wanted to discontinue selling one of the newer brands our dispensary carries. When I asked her why, she stated the brand had little online presence. That meant she would have to order a product photoshoot and have her team dig to find enough information to create a budtendertraining-and-sales battle card. We’ve found those items to be essential in preparing our team to represent products successfully. In the end, the product did not sell well because we were not able to create the training materials and prepare the team the way we usually do.
The episode represented a lost opportunity for the brand, which we won’t restock. Things could have gone so much better for everyone if that company had expended a little effort to enhance its appeal to retail partners by offering solutions that help streamline operations, boost sales, and contribute to both sides’ bottom line.
Before diving into specific strategies, it is crucial to understand retailers face challenges in diverse areas from inventory management to staff training and retention, small-but-mighty marketing teams that take on giant-
sized marketing restrictions, customer education, and competition from both legal and illicit markets. By addressing these pain points, brands can position themselves as indispensable partners rather than just another product on the shelf. One of the most valuable assets a brand can offer a retailer is time. By providing resources and tools that reduce the workload for store managers and staff, brands quickly can become favored, long-term partners.
Here are some key areas where brands can make a significant impact.
Retail marketing teams are often small, and time is their hottest commodity. Marketers push inventory managers toward certain products that provide the operation with overwhelming amounts of value.
Brands can ensure marketing buy-in by remembering most retailers operate not only at least one brick-andmortar location but also a robust e-commerce store. Consider providing search-engine-optimized product descriptions, high-quality product images on multiple background colors, ready-to-use social media posts, and customizable email templates for customer outreach.
By offering these resources, brands enable retailers to update their websites, social media, and customer
communications without dedicating considerable time and resources to content creation.
Well-trained budtenders are essential for driving sales and ensuring customer satisfaction. Brands can support retailers by developing comprehensive training manuals that include detailed product information and value propositions, sales strategies tailored to a variety of customer personas, comparative product information (“If a customer enjoys Product X, they should try our Brand Y”), and answers to common customer inquiries.
These resources not only save retailers time in staff training but also ensure budtenders are well-equipped to represent the brand effectively. Marketing resources and training materials are the bare minimum brands should supply if they want to stand out.
Beyond time-saving solutions, brands can differentiate themselves by contributing to an enhanced retail experience. This approach not only benefits the retailer but also helps create a stronger connection between the brand and consumers.
Invest in eye-catching, informative, interactive product displays that educate customers and facilitate product selection. Experiential marketing is the buzzword of 2024 in retail. Consider digital kiosks with product information and strain recommendations, aroma stations that allow customers to experience terpene profiles, or augmented reality experiences that highlight product effects or growing processes. Even startup brands with limited budgets can create clever ways to attract attention and implant themselves in shoppers’ minds.
Clever displays can turn a simple shopping trip into an engaging, memorable experience that drives sales and customer loyalty. In addition, they allow brands to negotiate minimum buys if stores want to receive them. Develop programs that motivate budtenders to learn about and promote your brand’s products. Some that we’ve found work very well include product knowledge quizzes with rewards for high scores, sales contests with prizes for top performers, and exclusive “brand ambassador” programs for standout employees. By investing in staff engagement, brands can ensure their products receive proper attention and recommendation on the sales floor.
Don’t stop with educating and incentivizing budtenders. Customer initiatives are important, too. Position your brand as a thought leader by providing educational resources like in-store workshops about terpenes, consumption methods, or wellness applications; branded educational materials like infographics or brochures; and collaboration on community events, popups, or webinars.
These initiatives not only add value to the retail experience but also help build consumer trust and credibility for the brand.
Data is a powerful tool for driving business decisions. Brands that can provide valuable insights to their retail partners will stand out from the competition. Offer retailers access to market trend data relevant to your products, including consumer personas for your brand, overall data in your product categories, and seasonal buying patterns. This information can help retailers optimize their inventory and marketing strategies, leading to increased sales for both parties.
Share anonymized data about customer behavior and preferences. Popular product combinations, time-of-day purchase trends, and demographic information correlated with product preferences can inform everything from store layout to promotional strategies, enhancing the overall retail performance.
Provide detailed analytics about your brand’s performance within comparable stores and markets, including sales velocity compared to category averages, customer retention rates for products, and upsell and cross-sell success rates. By demonstrating the tangible value your brand brings to the retailer, you strengthen your position as a key partner in their success.
By consistently delivering value and demonstrating a commitment to mutual success, brands can secure their place as preferred partners. Those that go beyond offering quality products and additionally provide comprehensive value to their retail partners will thrive. By focusing on time-saving solutions, enhancing the retail experience, leveraging data, and building strong partnerships, brands can differentiate themselves and secure a lasting presence in stores.
By Sue Dehnam
Cultivation is part art, part science, and part luck, and the right tools help in all three areas. These products, designed for novices and seasoned professionals alike, are generating buzz for their effectiveness, ease of use, basis in science, and relative novelty.
Premier Tech’s Growers and Consumers division focuses on specialized growing media, inoculants, and grow bags designed to meet the needs of both large-scale commercial growers and craft cultivators. The company’s flagship product, Pro-Mix HP, is a high-performance growing medium that has been optimized for cannabis cultivation. The blend supports aeration and drainage, promoting robust root development and healthy plant growth. ProMix CX, a premium coir-based substrate produced sustainably, is a top choice for both beginners and seasoned growers.
Advanced Nutrients’ Cultivator Series is a favorite among commercial growers because the three-part program is comprehensive and cost-effective. Backed by decades of research in the lab and the field, the water soluble fertilizers address plants’ needs at every stage from seed to senescence for as little as 3.9 cents per gallon. Used together, Base, Grow, and Bloom provide a full macronutrients suite and a broad micronutrients suite within a formula that addresses the crucial phasespecific shift in plants’ demand for distinct macro-, secondary, and micronutrient ratios.
Phylos’s new F1 hybrid seeds, launching in October, offer clone-like uniformity, high yields, and consistent THC levels that reach 30 percent in some varieties. Bred based on genetic markers instead of phenotype, the seeds produce plants with consistent height, structure, and flower quality, according to the company. During testing, growers reported vegetating the seeds for as much as one week less than clones, thereby shaving 25–30 percent off crop turnaround time and associated costs. Available in both autoflowering and photosensitive strains.
Introduced earlier this year, SafeVac film employs TerpLoc® technology to auto-cure flower while it’s in storage or transport. Designed specifically for the unique physiology of cannabis, SafeVac protects precious buds by preventing the incursion of oxygen that can degrade quality. At the same time, the product maintains optimal humidity without the need for “burping.” The film’s unique barrier properties also allow for proper moisture distribution to prevent freezer burn while processing freshfrozen flower. Rolls are compatible with standard vacuum-sealing machines.
BY CHRISTOPHER JONES
In most industries, companies in Europe and the United States see eye to eye and have an interdependent relationship. In the brief history of the cannabis industry, however, this has not been the case.
While the U.S. recreational market has grown steadily over the past decade, European countries have taken a much slower and more methodical approach heavily focused on medical programs, public safety, and inhibiting the illicit market. With a strict regulatory environment, a growing number of medical research projects, and the involvement of pharmaceutical companies, European countries have established strong medical programs and only now are taking baby steps toward recreational use. Switzerland, the Netherlands, and Germany all have begun pilot recreational programs, some of which even allow for home cultivation and nonprofit social clubs.
The European cannabis market, valued at approximately $2.17 billion in 2023, is projected to grow at a compound annual rate of 19.3 percent, reaching about $11.09 billion by 2032, according to Benzinga. Thus far, Germany, the United
Kingdom, Italy, and the Netherlands are leading the way.
While the figures may seem small compared to the U.S. market, which is expected to generate $43 billion in revenue in 2024, Europe has some advantages over the U.S. in terms of stability and regulatory structure that may create a steadier, more predictable path forward. As the industry enters a period when pharmaceutical companies are beginning to take an interest in forming partnerships and developing targeted products, Europe could be poised to take a more prominent role in the international market.
Will Muecke is the co-founder of Artemis Growth Partners, which has created one of the largest investment funds in the European cannabis market over the past six years. He predicts patients in Germany will number more than one million within the next year, generating €500–600 million in sales. In 2025, revenue could triple.
“Europe really presents a great opportunity to play with small dollars today that will be very large dollars in the future, because the market is so sizable and the regulations are going to favor
cannabis,” he said. “The trend right now is government looking for opportunities to create jobs and raise tax revenue in a legal way that has permanence so the industry can take root. In the UK alone, letting the medical side of cannabis flourish could produce a quarter million permanent jobs and £2 billion to £5 billion annually in tax revenues.”
On the whole, Europe also has been fairly successful at limiting diversion, creating a legal market that remains price-competitive with the underground market—in stark contrast with the U.S. industry. Once Germany and other countries move forward more aggressively with adult-use legalization, Muecke expects many consumers to leave the illicit market behind.
“A conservative guess is that there are about five million sort-of-illicit consumers, or ‘self-prescribing’ patients, in Germany, and we’ve heard numbers more like seven million,” said Muecke. “So, if you just get some portion of that market to move from illegal supply to legal supply, you can easily see our patient numbers go from two million to four million without a lot of effort. And that’s not even talking about the folks that have yet to try cannabis.”
With Germany leading the way in many respects, politicians throughout Europe increasingly accept the plant. The next few years look promising for more liberal legislation that should pave the way for market growth similar to what the U.S. is experiencing.
“I don’t want to be leading people astray, but I think it’s a really wellstructured, protected market with high barriers to entry and significant growth,” said Muecke. “That’s why so many folks—especially given the contrast of what’s happening in Canada and the U.S.—are now spending a lot of time on planes flying over here to figure out what’s going on.”
Follow these pro tips and watch your e-commerce operation flourish.
BY DAN MONDELLO
The cannabis industry has seen a significant shift toward e-commerce as dispensaries seek to meet the demands of an increasingly digital consumer base. This transition is driven by the need to offer convenience, expand market reach, and provide a seamless shopping experience for customers who are accustomed to the ease of online shopping.
However, navigating the e-commerce landscape presents unique challenges for cannabis retailers. The complexities of compliance, rapidly changing technologies, and the distinctive nature of the plant and its products make it essential for retailers to get their online strategies right. Unfortunately, many retailers make mistakes that can significantly hinder their online success.
Let’s take a look at five ways to avoid common e-commerce mistakes.
One of the most critical, yet often overlooked, aspects of e-commerce is mobile optimization. According to Statista, about three-quarters of retail site visits in the United States during 2024’s first quarter originated on mobile phones. With that in mind, failing to
optimize a site for mobile use can result in a poor user experience, high bounce rates, and lost sales.
To avoid those poor outcomes, sites should be fully responsive and provide a seamless experience on all devices. Make sure navigation is easy, pages load quickly, and the checkout process is streamlined. Regularly test the site on a variety of devices including mobile phones, tablets, laptops, and desktops, and fix issues right away.
Search engine optimization (SEO) is crucial for driving organic traffic to e-commerce sites, yet many retailers overlook SEO, which results in poor search engine rankings and reduced visibility. To address this, implement a comprehensive SEO strategy that includes keyword research, on-page optimization, quality content creation, and backlink building. Optimize product descriptions, meta tags, and images, and regularly update content to keep it fresh and relevant.
Providing insufficient or inaccurate product information can lead to
customer dissatisfaction and increased returns. Consumers often seek detailed information about products, including potency, effects, and ingredients. Offer comprehensive product descriptions, high-quality images, and user reviews. Include information about strain types; THC, CBD, and terpene content; and potential effects. Detailed information helps build trust and encourages informed purchasing decisions.
A complex or lengthy checkout process is a major deterrent for shoppers. If your checkout process is cumbersome, you risk customers abandoning their virtual shopping carts before they complete their purchases. Simplify checkout processes by minimizing the number of steps required to complete a purchase. Offer multiple payment methods. In addition, ensure the process is userfriendly, and regularly test everything to identify and fix any issues.
Customer data can provide valuable insight into shopping behavior, preferences, and trends, allowing retailers to tailor their offerings and marketing efforts.
Use analytics tools to track customer behavior and gather data on purchase patterns, product preferences, and demographics. Leveraging this data to personalize marketing campaigns, optimize product recommendations, and improve customer engagement, along with implementing a loyalty program, will help you gather data while rewarding repeat customers. By optimizing for mobile, adhering to best practices, providing detailed product information, streamlining processes, and leveraging customer data, retailers can achieve e-commerce success and stay competitive in the digital marketplace.