FREE!

This policy, in fairness to all, is extended to all Primary Members, such that the Primary Members are specifically requested not to violate this policy by bringing as guests of the Primary Member any person employed by a non-exhibiting/non-sponsoring Associate Member or any other business without the express written approval of the Associate Council. All property owners and management companies - and all their staff - receive complimentary admission to the 2023 Trade Show. Please be sure to register online for the trade show in advance and check out our amazing line up of education sessions on the next page.

Seminar intermission sponsors will receive inclusion on promotional pieces and your company logo on event signage inside the seminar rooms. For both associate and primary members. Includes 2 admissions to the show floor.

If you are interested in becoming a sponsor, contact Michele at 513 407-8612 or michele@gcnkaa.org.

RESERVE YOUR BOOTH OR SPONSORSHIP ONLINE AT www.gcnkaa.org/events/

THE NEW RULES FOR CULTIVATING TOMORROW’S LEADERS

Presented by Stacy Holden

The shape and state of the property management and real estate workforce have changed drastically in recent times and continue to shift every day. At a time when the next generation of leaders is growing into their role, in many ways, it’s never been a more complicated time to be a manager. With staffing challenges remaining among the industry’s top concerns, it’s critical that we evolve our approach. In this interactive session, we’ll discuss what it takes to recruit, develop, and empower the next generation of management, including hearing firsthand what expectations they have of the companies they join.

THE RITZ OR MOTEL 6? WHERE DOES YOUR CUSTOMER SERVICE CHECK IN?

Presented byTodd Hignite

In today's social media and technology driven world, many customer service touch points are being overlooked and forgotten. From a prospects' first impressions to the residents' very last day of living at your community, it's time to refresh your customer service and provide the Five Star experience that will attract and retain residents while setting a new standard in your market!

As The Apartment Turns

Presented by Chris King-Dye

Preventing Soap Opera Drama in your Redec Program. Prioritize the turn processes and consider consequences of repair vs. replacement. Set turn standards that meet company expectations resulting in successful move-ins and renewals.