Let us know how to contact you We aim to make sure you receive relevant and timely information about your tenancy and home in the way that is most convenient for you. To help us do this please complete and return this form free of charge by Monday 12 November. All responses will be entered into a ÂŁ100 voucher prize draw.*
A l be l re s ÂŁ1 ent po e 0 pr 0 re nse iz vo d s e u in wi dr ch to ll aw er a .*
Thank you.
1. Do you use these to find out information about Soha and its services?
Yes
Soha website Hometalk Telephone call centre Facebook Twitter
No
n n n n n
n n n n n
Other (please comment)
2. How often do you read these Soha publications?
Every Most Some issue issues issues Never
Hometalk Tenants’ enewsletter Tenants’ Times Annual Report
n n n n
n n n n
n n n n
n n n n
3. How often do you read Soha’s online media?
Soha website Facebook Twitter
Every day
1–6 times a week
Once a month
n n n
n n n
n n n
Once every Once every 3 months 6 months
n n n
n n n
Never
n n n
4. If you use the Soha website how easy is it to find out the information you’re looking for? n Very easy
n Fairly easy
n Not at all easy
(Please comment)
5. Would you prefer to receive our printed publications Hometalk and Tenants’ Times online instead? If yes we will contact you. n Yes
n No
6. We have launched a new app so you can pay your rent, order repairs, and keep in touch at any time from your phone. Would you like us to contact you about it? n Yes
n No
7. Please put any other comments here and we will respond where appropriate.
8. Are you aware that Soha has become a mutual organisation which allows members to take part in all the big decisions? n Yes
n No
9. Would you like us to contact you about becoming a member of Soha? (See back page of the Annual Report for more information.) n Yes
n No
To be entered into the prize draw, please tell us how to contact you. Please note: we will update our records if your contact details below differ from those we currently hold. Name: Address:
Postcode: Email: Telephone: Mobile:
Your Age: n 18–34
n 35–59
n 60+
n Prefer not to say
*Terms and conditions apply. Please visit www.soha.co.uk/prize-draw-terms-conditions email housing@soha.co.uk or call 0800 014 15 45 (Freephone).
FREEPOST SOHA HOUSING Soha Housing Ltd Royal Scot House 99 Station Road Didcot OX11 7NN