The Future is Here

MITTS Ltd over the years also invested in its strategic thinking process, and year after year is refi ning its strategic and business planning process in order to fi rstly identify where the challenges are, and secondly embrace these challenges by planning ahead. Change is constant, a cliché that, however, aptly describes the ICT world - as the reality is, that, as soon as you start planning for the years to come, you immediately realise that the future is here, and that an organisation such as MITTS Ltd has no other choice but to be in readiness today for tomorrow in terms of skills capacity, technology and methodologies to be applied.

Towards the ‘Double Click’ Era?

Apart from the Public Service Change Management Programme, where MITTS Ltd will continue to support Government’s programme with the same dedication and drive, the e-Government programme will by far be one of the Public Service’s most challenging initiatives that MITTS Ltd will undertake in 2003.

The direction is clear and the expectations of the Public are even more so – access to all possible Public Services at a touch of a button, at any time of the day or night, and from anywhere. The double click sound of the mouse or the cheerful ring tones of the mobile phones will start to take over the noisy queues which traditionally are the characteristics of certain public services. It is envisaged that in 2003, Government will proceed with a full programme of works in this regard and MITTS Ltd is expected to continue playing a key role on behalf of the Ministry responsible for e-Government in both e-Government and m-Government initiatives.

Such key roles in both the Public Service Change Management Programme and in the e-Government programme will place considerable challenges for MITTS Ltd, where efforts have already been directed on three prongs: (i) continue investing in Government’s information superhighway (MAGNET II) and the Web Framework, in order to be in readiness for the demands that will be placed on the infrastructure from the Public Service, the Public Sector and the Public in general (including private enterprise); (ii) continue investing in people, in order to ensure that MITTS Ltd always has the competency to take up challenges; and (iii) improve service delivery by partnering with our clients and investing in improved client focused systems.

Mark Captur Core Technologies Offi cer

Mark joined MITTS Ltd in August 2000 after successfully completing a BSc in IT. Since the fi rst day of his employment with MITTS Ltd, Mark was always involved in projects that gave him high exposure to new technologies and concepts such as the designing and deployment of an infrastructure to host e-Government Services and the launch of the Government portal.

“MITTS Ltd takes care of every IT aspect in Government…this gave me a very wide exposure that I would not have gained by working elsewhere”.

Mark describes his experience of working within the ambit of e-Government as “…an environment which is always under pressure, but is always rewarding at the end of the day”.

Further information about MITTS Ltd can be found on the company website at http://www.mitts.gov.mt

A monthly e-newsletter, ITCatalyst, is available on the MITTS Ltd Website

Any questions regarding MITTS Ltd business should be forwarded to mitts@gov.mt

Malta Information Technology and Training Services Limited Gattard House, National Road, Blata l-Bajda, HMR02 Malta

Tel: +356 21234710 Fax: +356 21234701 Email: mitts@gov.mt Web: www.mitts.gov.mt