Jan - Feb 2016
Leaders in the sale of quality Mopar Parts.
Sharing Information Through Mopar Masters Guild Leads to Business Success and Lifelong Friendships Wri en by Stacey Phillips (told by Mopar Masters Guild members)
In 1989, Chuck Hartle met Bart Cooper at a 20 group mee ng in Dallas, Texas. Over the next four years the two developed a great friendship that changed their lives as parts managers forever.
Also In This Issue Sharing Information Through MMG Leads to Business Sucess and Lifelong Friendships ............................. 1-5 NADA 2016 Itinerary .......................... 6-7 Never Attended a Mopar Masters Guild Meeting? .......................................... 8 Two Great Teams Supported by Two Great MMG Members ................... 9 Five Steps for Filtering Out Bad Customers! ..........................................10-11
During this me, the pair developed the idea of forming a Na onal Mopar Parts Managers Guild. In 1992, the tandem became a trio with the introduc on of Cy Yates. The three managers con nued to conceptualize the idea of developing a Na onal Parts Managers Guild. This was the beginning of the Mopar Masters Guild, as we know it today.
MMG Supporting Vendors .............12-13
In February of 1993, the first annual Mopar Masters Guild mee ng was held in New Orleans, Louisiana. The small group met in conjunc on with the Na onal Automobile Dealers Associa on (NADA) annual conven on. This tradi on s ll con nues today and gives managers a pla orm to tackle business challenges together as well as interact with Mopar.
Autobody News........................................20
Realizing how important guild, vendor and brand interac on is, the Mopar Masters Guild has expanded its communica on throughout the years. The Mopar Masters Guild Magazine, website, vendor mee ngs and Mopar events all contribute to the sharing of knowledge – knowledge that is beneficial to all Chrysler brand dealers.
CDK Global ........................................14-15 FenderBender/Ratchet+Wrench.........16 UPS .............................................................17 Reynolds & Reynolds........................18-19 Rousseau Storage.....................................21 “The View from My Office” ............25-26 Where Will You Be in 10 Years? ...27-29 The Lost Art of Apprenticeship....30-31 2016 MMG Committee..........................32
Since the first mee ng in 1993, the guild has been ac ve in the development of many factory programs. Members say that not a day goes by that a Chrysler brand dealership does not use a program that the guild has played a role in.
Continued on Page 2 The exchange of information by like size dealers in a non-competitive environment.
Mopar Masters Guild