Morning Star Business Report | September 2018

MORNING STAR

Business Report

SEPTEMBER 2018

COMPLIMENTARY

AT YOUR SERVICE • PERSONNEL • CHAMBER NEWS • GEORGETOWN SPOTLIGHT

Publisher’s notes: At Your Service, Georgetown

By Mike McClure

We live in a very hectic, fast paced world these days. Nobody has time to cook during the week, so there’s fast food. There are a lot of services that we take advantage of because we simply don’t have the time to do them ourselves.

That’s where this month’s theme, At Your Service comes in. This month’s articles feature a variety of services provided by businesses to make our lives easier.

Mountain Consulting, which prides itself on its reliable service, is an engineering and design firm. Affordable Business Systems, in business for over 20 years, provides print, copy, scan, and fax services to its customers.

Angle Financial and Business Systems helps business owners sell their companies.

Still Insurance represents its clients, not the insurance com-

pany.

Horty and Horty can handle your tax return so you don’t have to.

And Carey Insurance is your friendly McClure neighborhood insurance agency.

Also this month, we take a look at the town of Georgetown with our final town profile of the year.

I seem to have a connection to every town we feature and this one is no different. My first job as a newspaper writer was for the former Georgetown newspaper.

I have a lot of great memories from covering the County Council, Return Day and much more.

Next month is our annual Health and Wellness edition. If you have a health related business you’ll want to be a part of this issue.

Shown is Georgetown’s historic old courthouse. Check out the story on the town and more photos on pages 5 and 20. Photo by Mike McClure

Chamber Fun Continues!

ch Sea Wit r e Squeez

Fall Sidewalk Sale · October 5-7 Sea Witch Festival® · October 26-28 Santa’s House · Nov/Dec Weekends

For more Resort Area events, contact the Rehoboth Beach - Dewey Beach Chamber of Commerce & Visitors Center at

302-227-6446 or Beach-Fun.com

2

Business Report | September 2018

RIBBON CUTTING - The Rehoboth-Dewey Beach Chamber of Commerce (RBDCC) held a ribbon cutting recently for new member, Nordlinger Consulting Group, a Washington, DC Metro area business consulting firm with expertise in coaching, creative problem solving, organizational and human capital development which is now open for business in Coastal Delaware. For more information, visit www.nordlinger.com. Pictured from left, first row: Becky Carney; Melissa Betts Clampitt; Chip Nordlinger; Lorraine Nordlinger, NCG president; Sarah Nordlinger; Carol Everhart, RBDBCC; Representative Pete Schwartzkopf. Second row: Carl Bouchard; Mariella Trosko, RBDBCC; Janet Bouchard; Sophia Sawicki, RBDBCC; Dick Zaragoza; Allan Attzrot; Dennis Runsten; Sallie Forman; Jonah Gitlitz; Jenn Barrows.

Chamber

CHAMBER LISTINGS

Bethany-Fenwick Chamber of Commerce

539-2100

Phone

Lauren Weaver

Key Contact

Dues*

Members 800

539-9434

Delmar Chamber of Commerce

846-3336

Diane Johnson

$75

67

846-3336

Georgetown Chamber of Commerce

856-1544

Kevin Thompson

$150

460

856-1577

Laurel Chamber of Commerce

875-9319

Suzanne Barger

$130

175

280-6365

Lewes Chamber of Commerce

645-8073

Betsy Reamer

$210

432

645-8412

Milford Chamber of Commerce

422-3344

Jo Schmeiser

$165

310

422-7503

Millsboro Chamber of Commerce

9 34-6777

Kevin Turner

$150

170

934-6065

Milton Chamber of Commerce

684-1101

Terri Fox

$175

145

Rehoboth-Dewey Chamber of Commerce

227-2233

Carol Everhart

$235

1,303

227-8351

Western Sussex Chamber of Commerce

6 29-9690

Lynn Harman

$150

359

629-0281

Central Delaware Chamber of Commerce

734-7513

Judy Diogo

$260

1,000

678-0189

Delaware State Chamber of Commerce

655-7221

Chuck James

$315

2,000

654-0691

Delaware Small Business Chamber

482-2120

Bob Older

$285

215

Delmarva Black Chamber of Commerce

450-4501

Clay Hammond

$211

Fax

* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members.

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Business Report | September 2018

RIBBON CUTTING - The Lewes Chamber of Commerce hosted a ribbon cutting recently at Insight Home’s model home in the Showfield development in Lewes. Pictured from left: Betsy Reamer, executive director, Lewes Chamber of Commerce; Beverly Cashdollar, sales assistant; Mitch Haskell, community sales manager; Lisa Thornton, marketing manager; Dawn Zimmer, sales assistant; Ted Becker, Lewes mayor.

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Business Report | September 2018

inside September 2018

ON THE CIRCLE- Shown is the fountain on the Circle in Georgetown. Check out the story on the town of Georgetown and more photos on page 20. Photo by Mike McClure

AWARD- Nanticoke Memorial Hospital recently received an award for its commitment to making sure its heart failure patients get the best treatment. See more on page 11.

September Theme: At Your Service

Features 6 - Business Digest 8 - Personnel 10 - Health 12 - Financial Column 22 - Business Licenses 24 - Marketing Column 26 - Business Directory

14 - Mountain Consulting 15 - Affordable Business Systems 16 - Angle Financial and Business Systems 17 - Horty and Horty PA 18 - Still Insurance 19 - Carey Insurance

October Theme: Health and Wellness Contact Chris Redman at (302) 629-9788 or credman@ mspublications.com.

5

Business Report | September 2018

BUSINESS DIGEST

Pictured from left: Jake Meadows, Delmarva Veteran Builders; Senator Brian Pettyjohn; Rep. Ruth Briggs King; Sen. Gerald Hocker; Sussex County Councilman Rob Arlett; President and CEO Joe Moran; Gov. John Carney; Sussex County Administrator Todd Lawson; Former Ag Secretary Ed Kee; Jungwon Kim; Executive Director of Business Strategies, Dr. Key Lee; Chief Financial Officer Brian Hildreth; and Lee Beauchamp, Delmarva Veteran Builders.

Allen Harim opens new corporate headquarters Allen Harim moved into a new corporate headquarters building near Millsboro recently.

The company, which will celebrate 100 years next year, has been headquartered in Seaford since it was founded in 1919.

The new 18,900 square-foot headquarters is located in the former Vlasic pickle plant the company purchased in 2014. The renovation was completed by Delmarva Veteran Builders (DVB), a company based in Salisbury, Md., that hires primarily veterans.

“We’ve invested in Delaware through expansions at our feed mill, processing plant, and broke ground last year on a new $22 mil-

lion hatchery,” said Joe Moran, president and CEO of Allen Harim. “This new corporate headquarters is just part of our investment here at our facility in Millsboro, with more to come.

We are well positioned looking forward to our next 100 years on Delmarva.”

The new corporate headquarters, which is located at 29984 Pinnacle Way, Millsboro, employs about 50 people from the executive team, accounting personnel and the sales team.

The 460,000-square foot building also houses a consignment warehouse operation that stores boxes and other packaging materials from International Paper and other vendors

SERGOVIC CARMEAN WEIDMAN McCARTNEY & OWENS, P. A.

406 S Bedford St, Suite 1, PO Box 751 Georgetown, DE 19947-0751

Attorneys at Law

John A. Sergovic, Jr. Shannon Carmean Burton David J. Weidman Deirdre A. McCartney Shannon R. Owens Elizabeth L. Soucek Rachel Bleshman Harold W.T. Purnell, II George B. Smith, of Counsel Real Estate / Civil Litigation / Family Law / Wills & Estates / Probate / Guardianships Construction Litigation / Land Use Regulation / Zoning / Business Law & Formation Commercial & Residential / Landlord/Tenant

P 302-855-1260 | F 302-855-1270 | www.sussexattorney.com 6

Business Report | September 2018

that are used in the Allen Harim production process.

Sussex County officials recently approved a deboning operation in a small part of the facility. The 50,000 square foot space will employ 165 people who will be deboning chicken for customers. All of the chicken will be processed in Harbeson and then brought to Millsboro by truck to the deboning plant. Once all the necessary permits are obtained, that work is expected to begin this fall. Allen Harim currently ships that chicken to be deboned to Georgia for further processing.

McDonald’s to modernize restaurants

McDonald’s has announced that the company and its franchisees are investing approximately $14 million in Delaware throughout 2018 and 2019 on the construction and modernization of 20 McDonald’s restaurants, transforming the customer experience inside and outside the restaurant.

In total, McDonald’s and franchisees are investing $6 billion to modernize most U.S. restaurants by 2020, including most restaurants in Delaware. Some of the changes include digital self-order kiosks and new designated parking spots for curbside pickup through mobile order and pay.

BUSINESS DIGEST

RIBBON CUTTING - Maddalena’s Sandwich Shop & Bakery celebrated its grand opening with a ribbon cutting with the Central Delaware Chamber of Commerce recently. The new restaurant, located on Rt. 13 in Dover, is an expansion of Vincenzo’s Pizzeria & Gelato on Rt. 8. Owners Vincenzo and Katie Maddalena opened the new shop in response to customers who asked for more Italian pastries and desserts. Maddalena’s offers seating for up to 50 people and to-go catering services. Fundraising nights are also available at both the sandwich shop and the pizzeria. Pictured from left: Katrina Sullivan; Karen Kaufman; Gianna Maddalena; Marisa Maddalena; Rosa Shane; customer, Jean Dowding. Back row: Jason Brooks, Katie Maddalena, Vincenzo Maddalena, Oscar Martinez, Erlene George.

Crystal and her staff Welcome you to the newly renovated Quality Inn & Suites of Georgetown

20530 Dupont Blvd Georgetown, DE 19947

Guest Room

Breakfast Area

302-854-9400

Meeting Room

Game Room

www.choicehotels.com/Georgetown 7

Business Report | September 2018

PERSONNEL FILE Murray joins County Bank

John M. Murray has joined County Bank as vice president of commercial lending.

A graduate of the University of Maryland, Murray has 30 years of experience in finance Murray including 15 as a community bank commercial lender.

He serves as board president for the Bay Area Center for Independent Living and was an active volunteer in the Maryland Special Olympics.

Murray’s office is located at County Bank’s corporate headquarters in Rehoboth Beach.

Falk named executive director

Karen Falk has been named executive director of Rehoboth Beach Main Street (RBMC).

Falk is a former executive director of Southern Delaware Tourism and former small business owner. Most recently, she was director of marketing and communications with Jack Lingo, realtor. She also has professional experience in television production, hotel sales and marketing management and as a liaison for small and large businesses.

She recently served on the board of directors of the Cape Henlopen Educational Foundation and The Boys & Girls Club of Rehoboth Beach, and is currently on the board of trustees for The Children’s Beach house in Lewes.

She resides in Rehoboth Beach with her husband Jim and two children.

Murphy joins Lincoln Financial

Norman Murphy, CPA, of Southeast Investments N.C. Inc., has joined Lincoln Financial Advisors Corp. (LFA).

“Norman is a very well respected industry leader and we are thrilled he has joined our team,” said Matt Parker, registered representative with Lincoln Financial Advisors. “His knowledge and experience in the financial services industry will be very valuable to our customers.”

With more than 25 years in the financial services industry, Murphy joins LFA as a financial planner.

In addition to working with Parker from his Laurel office, Murphy will also work from his current office located at 58 Battersea Rd., Berlin, Md.

Dr. Al-Helou joins Nanticoke

The Nanticoke Physician Network is proud to welcome Georges Al-Helou, MD, to its active medical staff. Dr. Al-Helou specializes in pulmonary and critical care and is accepting new patients at the Nanticoke Health Pavilion Seaford.

Al-Helou Dr. Al-Helou received his Doctor of Medicine from the American University of Beirut in Beirut, Lebanon. He completed both his residency in internal medicine and his fellowship in pulmonary and critical care at George Washington University in Washington, DC. He is boardcertified in both internal medicine and pulmonary medicine and is fluent in English, Arabic and French.

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Business Report | September 2018

Dr. Elayyan joins Nanticoke

The Nanticoke Physician Network is proud to welcome Ahmad Elayyan, MD, to its active medical staff. Dr. Elayyan specializes in endocrinology and internal medicine and is accepting new patients at the Elayyan Nanticoke Center for Diabetes & Endocrinology in Seaford.

Dr. Elayyan received his Doctor of Medicine from the University of Jordan School of Medicine in Amman, Jordan.

He completed his residency in internal medicine at McLaren Regional Medical Center in Flint, Mich., and his fellowship in endocrinology at Southern Illinois University in Springfield, Ill. He is boardcertified in internal medicine, is fluent in Arabic, and is a member of the American Association of Clinical Endocrinologists and the Endocrine Society.

Evans named director at Nanticoke

Nanticoke Memorial Hospital is proud to announce that Jodi Evans, BSN, RN, has been named nursing director of the Specialty Surgical Unit (SSU) at Nanticoke Memorial Hospital.

In this position, Evans Evans will be responsible for the delivery of medical surgical care in collaboration with physicians and other health care providers.

Evans received her bachelor of science in nursing from Salisbury University in June 1993, and then started her career at Nanticoke Health Services a month later as a nurse on the Progressive Care Unit (PCU).

She has worked as a nurse for over 25 years and has held several leadership roles in various departments throughout the hospital. In 2015, she transitioned into a full-time orthopedic coordinator, where she was responsible for managing the orthopedic program while collaborating with surgeons, office schedulers, the SSU director, admissions, and several other departments and staff within the hospital.

Evans is actively involved with

the organization and her community. At Nanticoke, she serves on Nanticoke’s bariatric and orthopedic committees and regularly participates in community outreach events.

Outside of work, she volunteers her time with the women’s ministry and nursery at her church, Atlanta Road Alliance Church in Seaford. She also coaches a co-ed volleyball team at ARAC.

Novak named director

Stradley joins County Bank

Clayton Stradley has joined County Bank as assistant vice president of commercial lending.

Stradley, who grew up in Millsboro and attended Sussex Technical High School, is a graduate of Neumann University. He has 10 years of banking experience and spent the

Send us your news Readers are invited to send any news that they would like to see featured in the Business Report. Items can be e-mailed to mmcclure@mspublications.com.

Stradley

25¢ $10 then only

Nanticoke Health Services is proud to announce that Kelly Novak has been promoted to director of volunteer programs. In this position, Novak oversees all volunteer programs within Nanticoke Health Novak Services including at Nanticoke Memorial Hospital, the Allen Cancer Center, and the Nanticoke Health Pavilion Seaford.

Novak started her career at Nanticoke in March 2015 as a support specialist for the Nanticoke Health Foundation to assist with the capital campaign and special events.

In June 2016, she was selected to lead and expand Nanticoke’s Volunteer Services program while continuing her duties with the foundation.

Novak received her bachelor of science in communication from Fitchburg State College in Fitchburg, Mass. and her master of science in secondary education from Pensacola Christian College in Pensacola, Fla. Additionally, she has 30 years of management-level experience in various industries including healthcare, private education and the food service industry. Novak also currently serves as vice president of the Delaware Association of Volunteer Administrators (DAVA).

Novak resides in Seaford and is actively involved at Crossroad Community Church.

In her free time, she enjoys making pet visits with her certified therapy dog.

last four years as a business banking relationship manager in Sussex County.

Stradley serves on the board of a Delaware Elite AAU Basketball Program and attends church in Georgetown.

His office is located at County Bank’s corporate headquarters in Rehoboth Beach.

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Business Report | September 2018

HEALTH

BAYHEALTH RECOGNIZED - Bayhealth Hospital, Kent Campus has been awarded the Get With the Guidelines®-Resuscitation Gold Plus Quality Achievement award for implementing quality improvement measures outlined by the American Heart Association (AHA) for the treatment of patients who suffer cardiac arrest at the hospital. To qualify for the award, hospitals must comply with the quality measures for two or more consecutive years. Helping Bayhealth achieve this honor are the critical care team members – nursing, respiratory care, critical care medicine, and anesthesia – who are called upon for a patient suffering cardiopulmonary arrest. Pictured are team members from the critical care teams.

BENEFIT TOURNAMENT - Bayhealth’s annual Spring Golf Tournament held recently at the Rookery North Golf Course is a collaborative fundraiser between the Bayhealth Foundation and the Auxiliary of Milford Memorial Hospital.

The event raised just over $21,000 for the Milford Auxiliary to support the new Bayhealth Sussex Campus in southern Delaware. Visit BayhealthFoundation.org to make a donation or call 302-744-7015 to learn more. Some of the participants at the recent Bayhealth Spring Golf Tournament included, from left: Bayhealth Vice President of Medical Affairs Eric Gloss, DO, MMM, FACOEP; Golfer Sophie Campbell; Bayhealth President and CEO Terry Murphy, FACHE; and Bayhealth Physician Liaison Chris Foard, MSN, RN.

10

Business Report | September 2018

! !

NANTICOKE RECOGNIZED - Nanticoke Memorial Hospital has received the Get With The Guidelines®-Heart Failure Gold Plus Quality Achievement Award. The award recognizes the hospital’s !commitment to ensuring heart failure patients receive the most appropriate treatment according to nationally recognized, research-based guidelines founded in the latest scientific evidence. The goal is speeding recovery and reducing hospital readmissions for ! heart failure patients. Nanticoke Memorial Hospital earned the award by meeting specific quality achievement measures for the diagnosis and treatment of heart failure patients at a set level for a designated period. These measures include evaluation of the proper use of medications and aggressive riskreduction therapies. Before discharge, patients ! should also receive education on managing their heart failure and overall health, get a follow-up visit scheduled, as well as other care transition interventions.

High schools launch new program

! !

Control more than ever

TM! With!your!Virtual!Keypad!App you!can!manage!and!control!your!system!from!anywhere!using!

TM either!an!Apple!or!Android!mobile!device.!As!an!added!benefit!you!will!also!have!the!ability!to!

manage!your!system!through!MyVirtualKeypad.com!our!web!browser!based!management!system.!

Virtual Keypad

Standard'Features'Include:'

• Check!the!status!of!your!system!

• Arm!or!disarm!!

For four Delaware high schools, the • Add,!delete,!and!manage!user!codes!

2018-19 school year will be the launch of the NAF Academy of Business Information • Receive!event!notifications!!

• Check!history!!

Management program.

• SetCup!favorites!!

“These schools join a national network

Commercial Grade

that provides the tools, resources and oppor! tunities necessary to ensure that all high MyVirtualKeypad.com,!Just!like!your!Virtual!Keypad!AppTM!provides!you!with!a!clean,!elegant,!easy!t ü Manage multiple areas and systems school students are college-, career- and use!interface.!Controls!are!logically!arranged!with!a!simple!tab!system,!with!all!functions!just!a!click! ü Arm/disarm all, by area, or by schedule. future-ready,” Secretary of Education Susan away;!it!also!includes!a!handy!twoCday!weather!report!as!part!of!the!display.' ü Add, delete, and manage users Bunting said.

The schools are Caesar Rodney School Additional'features'available'include:'' ü Receive notifications of system events District’s Caesar Rodney High School, ü Manage lights, locks, and HVAC TM! With!your!Virtual!Keypad!App! and!the!addition!of!a!ZCwave!interface,!

Red Clay Consolidated School District’s Apple, Android smart phone or tablet and browser ü Track customer traffic count history associated!equipment,!and!activation!of!the!ZCwave!features,!you!can!also!!

A.I. duPont High School, Smyrna School !

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Charter School. All four completed NAF’s • Lock!and!unlock!doors!! rigorous planning program.

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Continued on page 12

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11 Business Report | September 2018

Winning the retirement income sweepstakes

By G. Holland vanValkenburgh VANCO Financial Group

The 28th annual Retirement Confidence Survey for 2018 sponsored by multiple banks, brokers and AARP of 2,000+ retirees and workers shows some interesting results. Notably, retirees are less confident about their money holding out. They did not expect the rise in health costs or the need for long term care. They elected Social Security early. Their new longevity is a happy but worrisome surprise.

Unlike retirees, workers with defined contribution (employee funded) retirement plans are more confident they will have enough money to retire. Considering the market has done well the last five years, that may not be a surprise. However, they failed to show concern that the next market pull-back may be imminent. The survey did

not ask workers how they measured or perceived their expenses in retirement or their expected retirement lifestyle.

Our experience is that pre-retirees expect and want to maintain their current lifestyle. They are also just becoming aware of the dramatic growth of medical bills and co-pays as well as the possible need for long term care or assistance.

Invariably, we find they forget their silent partner’s share of their pension plans: Uncle Sam’s taxes. Looking forward, we find the wise way to prepare for a secure retirement is to ask and answer the following key questions: To be able to retire at my current standard of living and have my money last through my life expectancy…

1. What rate of return will I have to earn on my savings and investment dollars?

2. How much do I need to save on a monthly or annual basis?

3. Doing what I am currently

doing, how long will I have to work?

4. If I continue doing what I am doing today, how much will I have to reduce my standard of living at retirement for my money to last to life expectancy?

Given accurate numbers and 10 minutes, the calculations will show ample funds or shortfalls. Either way, it is better to know what your current plans will produce and, if necessary, what adjustments need to be made. Of course, details matter and every plan will be different. How early do you want to know?

Winning the retirement planning game does not have to be a lottery.

About the author G. Holland vanValkenburgh, principal at VANCO Financial Group, has 40 years of experience in financial advising.

Program

Continued from page 11

RIBBON CUTTING - Bayside Cantina, 14101 Coastal Hwy., Ocean City, Md., celebrated its grand opening by hosting a joint ribbon cutting with the Bethany-Fenwick Area Chamber of Commerce and the Greater Ocean City Chamber of Commerce. Formerly Phillips Seafood House, the restaurant reopened as Bayside Cantina in May. The newest Phillips Restaurant Group family member, Bayside Cantina, offers a menu full of Mexican classics – fresh tacos, quesadillas, fajitas, burritos, margaritas, mojitos, sangria, Mexican beers, tequila, and more. To learn more about Bayside Cantina, visit www. baysidecantina.com.

VANCO Financial Group Business Consulting Division

13 W. Pine Street Georgetown, DE 19947

G. Holland vanValkenburgh “Financial Swing Coach”

(302) 856-2734

ghvanv@vancofinancial.com

www.vancofinancial.com

We find money people are currently losing unknowingly and unnecessarily.

12

Business Report | September 2018

efficient and productive business operations through courses focusing on entrepreneurship, global and domestic economics, information technology, customer service and ethics. Students gain critical career knowledge through a series of work-based learning activities that are conducted in school, as well as outside the classroom, and a 120hour paid summer internship.

“With technology playing such a large part in students’ lives, we are excited to broaden their perspective of how technology ties into the workplace with a focus on ethics and policies preparing them for the workforce,” A.I. duPont teacher Charles Schneider said.

NAF provides high school students with career-themed instruction and hands on experiences in viable industries including finance, hospitality & tourism, information technology, engineering, and health sciences.

To adopt an Academy of Business Information Management program of study, interested schools may contact DOE education associate Lisa Wilson at lisa.wilson@ doe.k12.de.us.

Future public dock project receives grant After seven years in the making, The Lewes-Rehoboth Canal Improvement Association (LRCIA) is pleased to announce that a project for a future public dock proximal to Grove Park and the Rehoboth Beach Museum has received a $300,000 Transportation Alternatives Program (TAP) grant from the Delaware Department of Transportation. This project will enable safe, public water access to the Lewes-Rehoboth Canal.

In November 2011, a feasibility report conducted by Delaware-based Landscape Architectural Services, LLC and RK&K concluded that a Rehoboth Beach dock could be built to satisfy all government and public codes and verified the following: • The development plan could provide access to the canal via a pier and dock that accommodates two 30’ pontoon boats and kayak/canoe launch.

• The terminus design is ADA compliant.

• The terminus design ties into the existing Rehoboth Beach Museum site and complements its existing architecture.

• The terminus will create a western “gateway” to the city of Rehoboth Beach and better connect it to Lewes and Dewey Beach among other towns along Southern Delaware’s intercoastal waterway.

At its July 20 Commissioner Meeting, the City of Rehoboth Beach committed $20,000 towards project permitting moving forward.

Mayor Paul Kuhns said, “I am so pleased, that this project is finally getting off the ground. It fits right in with the Rehoboth Beach Comprehensive Development Plan and will enhance the Gateway into Rehoboth Beach giving new life to the west end of the City.”

The overall project has an estimated price tag of $850,000.

In addition to grants provided by the State of Delaware and municipal support,

Plans for a future public dock to enable safe public water access to the Lewes-Rehoboth Canal

the LRCIA is looking to fundraise from area residents and businesses to keep this project on schedule leading to construction as early as the fall of 2019.

The LRCIA is a 501(c) 3 nonprofit organization whose mission is to improve the appear-

Risk Control

Captives

ance and functionality of the Lewes-Rehoboth Canal corridor in order to better serve residents and visitors to the Cape Region of Delaware.

For more information on the LRCIA, contact Mark Carter at 302-684-1000, ext. 225 or Scott Thomas at 302-856-1818.

Workers Compensation

Send us your news Readers are invited to send any news that they would like to see featured in the Business Report Items can be e-mailed to mmcclure@mspublications. com.

lyonsinsurance.com Wilmington 302.658.5508

Rehoboth 302.227.7100

13

Business Report | September 2018

At Your Service

Mountain Consulting provides quality, reliable service

By Carol Kinsley

Mountain Consulting Inc., a thriving engineering and design build firm, has opened two new offices recently, one in Havre de Grace, Md., to serve its Maryland clients, and its second Dover branch at 107 South State St. From the State Street office, the company will provide land survey and construction services.

Kim and Troy Adams founded Mountain Consulting in 2003, fulfilling a dream of helping to create career opportunities for their local community. They started by doing residential surveys, working from their basement.

“Our mission is to provide quality and reliable services to our clients at the right price, at the right time, for the right reasons,” said Kim Adams.

The services provided are impressive: civil engineering, design build, general construction, and land survey services for both public and private sector clients, as well as nonprofit organizations. Those clients include the Department of Defense and the U.S. Army Corps of Engineers. A crew is currently working for the Corps at three U.S. Army Reserve centers in West Virginia, designing and installing fire alarm and mass notification systems. Another job just completed for the Corps was expansion joint repair on the Reedy Point Bridge in New Castle County.

“One of our newest projects is for the Federal Highway Administration and National Park Service. We’re working on the BaltimoreWashington Parkway, doing highway work,” Adams added.

Other projects in Delaware, Maryland and Pennsylvania range from airplane restoration and tile work at the AMC Museum to solar-powered sluice gates, wetland mitigation, stream restoration and environmental compliance.

“We’ve even changed doors and locks,” Adams said. “We don’t pigeonhole ourselves to one service. If a client needs something and we can do it, we do. If we can’t do it in-house, we hire the best-qualified subcontractor. Being able to self-perform and control our own schedule helps us to grow the business. The result is we can give a better price and a great product, which keeps our clients coming back.”

Mountain Consulting now has more than 20 full-time employees. “We believe in great leadership, experienced team members, proper use of resources, and maintaining exceptional client relationships,” she said.

14

Business Report | September 2018

In addition to holding a multitude of professional certifications, Mountain Consulting is the first African-American,

woman-owned HUBZone company in

Continued on page 15

Affordable Business Systems prides itself on customer service Since 1996, Affordable Business Systems has provided top quality print, scan, copy, and fax solutions on the Delmarva Peninsula.

Affordable Business Systems prides itself on the service they provide to their customers.

The sales, admin and service department work together to provide an outstanding experience for their valued customers.

The sales team is trained weekly on product knowledge and customer service. In addition to marketing products, the sales team also visits customers regularly to make sure they are satisfied.

The administrative team is focused on customer satisfaction. When you call the office a friendly team member answers the phone, not a computer system. Staff members take the time

to explain your invoices and account statements and answer any questions you might have.

ABS has showrooms in Delmar, Md. and Onancock, Va. where you can come and see in person the different systems that ABS carries.

The service team is professional, neat and respectful when they visit your office to repair any issues that arise. ABS prides itself on an average of an under four business hour response time and pre-calls you to let you know when they are en route to your office. Remote software allows ABS to resolve many problems more quickly for you.

As Dean Woroniecki, the president of ABS, likes to say, “although we market technology, we are really in the people business and the customer service business.”

msbusinessreport.com

Mountain Continued from page 14

Delaware history.

“We won the State of Delaware’s Small Business of the Year Award for 2018,” Adams continued. “We went to Washington to compete nationally. Even though we didn’t win there, it was a great honor to win for Delaware!”

Kim became interested in engineering fields of study in elementary school, and understands the mechanics of engineering, “but that’s not my calling. I’m into the business side of it. Troy is the engineer. I set the stage and along with our team we close the deal,” she said.

Always on the look-out for new opportunities, the company has gotten into commercial site work and general contracting.

For a look at project highlights and company capabilities, visit mountainconsultinginc.net.

You can request a quote online, call 302744-9875, or email info@mountainconsultinginc.com.

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Business Report | September 2018

Angle Financial & Business Systems brokers businesses

By Carol Kinsley

If you are thinking of selling your business in an easy, quiet transition, the John Rowley team at Angle Financial & Business Services in Dover stands ready to assist.

If there is commercial property involved, that’s no problem, since both John Rowley and his son, Johnny, have a real estate license and can handle all aspects of the sale.

“We broker businesses,” Rowley said. “We focus on businesses that want to sell, determine the value based on cash flow and revenue, then help posture the business for sale. We can list it and market it confidentially to prospective buyers in our network.

“Our objective is to sell your business quickly to someone who can run it successfully.”

The Rowley team has prospective buyers looking for specific kinds of businesses or specific locations. By offering your business to their network of contacts by means of telemarketing, direct mail, email campaigns and online advertising, the Rowleys may be able to sell your business without even putting up a sign.

If you are interested in buying a business, the Rowley team can help you, too.

They will help you gain insight into your chosen business category by analyzing thou-

sands of recently sold similar businesses, to make sure the one you have an eye on is being offered at a fair price.

They’ll help you pre-qualify for a loan, perhaps through a non-bank lender, local bank, bridge loan, Small Business Association loan or by seller financing.

Don’t hesitate. Let Angle Business and Financial Services do all the hard work qualifying buyers, marketing, advertising and negotiating. Call tollfree at (888) 651-6680.

The firm is located at 31 Saulsbury Road Unit 2 in Dover.

Opened in 2010, Angle Financial & Business Services also offers Auto/ Home/Business and Life Insurance, personal credit repair, Business Credit and Lead generation programs.

Find the full range of services at www.AngleBizSell.com.

msbusinessreport.com

Thinking about Selling your Business?

What about Commercial Property?

John Rowley

We Can Help!

Johnny Rowley

The John Rowley Team 735.7526

302

31 Saulsbury Rd., Ste. 2 Dover, DE 19904 16

Business Report | September 2018

www.AngleBizSell.com for FREE BIZ VALUATION

302.674.3400 46 S. State St. Dover, DE 19901

Are you filling out your own tax returns this year or is it time to bring in a professional?

It’s February, and by now your mailbox, or your email inbox has been filled with all sorts of tax forms –information on tax withholding, interest and dividend earnings, capital gains and losses, mortgage and property tax payments and so on. Somewhere you have some file folders, or the proverbial shoebox, filled with receipts collected throughout the year for expenses that may or may not be taxdeductible.

It’s time to ask yourself the annual question: Are you up to filling out your own tax returns this year, or is it time to pay someone else to do it?

If your financial situation appears pretty straightforward, and you’re not daunted by the paperwork piled in front of you, go ahead and buy the appropriate tax-preparation software, turn on your computer and get to work.

If not, you have two options: a commercial tax-preparation firm (H&R Block® is the best known) or a certified public accountant.

Before making your choice, do a little homework. Check the preparer’s qualifications and history — experience, certifications and any record of complaints with the Better Business Bureau or professional organizations. Ask about fees — whether they charge by the hour, a flat rate or some other formula, and steer clear of any preparer who bases fees on the size of your tax refund. Keep in mind that cheaper is not always better. There can be serious consequences to filing an inaccurate tax return; sometimes it makes sense to pay more for higher quality.

Also, make sure your preparer will be accessible, not only if you have questions between now and the April 17 filing deadline, but also after tax season if the Internal Revenue Service or your state taxing authority has questions about your return.

It’s a good idea to meet with a couple of preparers before making your selection. When you do, bring along a copy of last year’s return.

Strategic Tax Planning Audit Services Profit Analysis Fraud Protection

That will help the preparer understand the complexity of your situation and make a better estimate of how much you will be charged.

You should aim to finish your interviewing and make your selection by the first week of March. That will give the preparer you choose more than enough time to complete your forms before the chaotic first two weeks of April, when the last-minute rush can increase the possibility of errors, oversights and omissions.

Once you have selected a preparer, what information do you have to provide to ensure that your return is filled out completely and accurately?

First, sort all the forms that have turned up in your mail or email in the last month.

Then start looking through the file folders — or the shoebox — where you have

Continued on page 18

Business Valuation Human Resource Consulting Forensic Accounting Litigation Support

www.horty.com • 302.652.4194 Horty & Horty, P.A. • Certified Public Accountants 503 Carr Road, Suite 120 • Wilmington, DE • 19809 • 302.652.4194 3702 North DuPont Highway • Dover, DE • 19901 • 302.730.4560 17

Business Report | September 2018

Tax returns Continued from page 17

been keeping records all year long. Many CPA firms (including this one) have something called a “client data organizer,” a computerized form compatible with tax software that is used for entering interest, dividends and expenses. Such forms help streamline the process—saving time for the accountant and lowering the final fee for the client.

If you don’t have the benefit of such a data organizer, take a look at last year’s return, especially Schedules A, B and C, for itemized deductions, dividends and interest and business income and expenses. Sort your records and receipts according to the line items on each form, placing the records related to each line in a separate folder or envelope.

(More free advice: If doing this sorting in February is a chore; prepare a set of envelopes or folders now and start using them to collect your 2012 records.)

By providing your preparer with all your records and a copy of last year’s return for guidance, you should expect to receive a complete and accurate return. But, there is still more that a good tax-preparation professional can do for you.

Within the IRS Code are many credits, deductions and special rules -- and some of them may apply to your tax situation. In addition, there are decisions that you can make between the end of the tax year and the filing deadline that will enable you to reduce your overall tax bill.

Here are some examples of items you might want to discuss with your tax preparer.

If you own a business, you have several options for reporting depreciation on the equipment owned by your business. You may choose standard depreciation, bonus depreciation or Section 179. Your preparer can tell you which option will provide the best return.

If your business has bad debts on its books and uses the accrual method of accounting, discuss the probability of collecting any portion of those debts and determine whether the debts are “partially worthless” or “totally worthless.” If debts are partially worthless, you may be able to write off that portion of the debt now, generating immediate tax savings, while trying to collect on the balance of the debts later in the year.

Also ask about contributions to Health Savings Accounts and Individual Retirement Accounts, including SEP and Keogh plans. Depending on the type of account, contributions made before the tax filing deadline can be deducted in either 2011 or 2012. Your tax preparer can help you determine which option is better for you.

Brian Stratton, CPA, is a Director with Horty & Horty, P.A., a Delaware accounting firm with offices in Dover and Wilmington.

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Business Report | September 2018

Still Insurance Agency represents its clients, not insurance companies

By Carol Kinsley

Are you looking for a knowledgeable insurance broker who specializes in employer benefits and provides exceptional service? Call John Still at Still Insurance Agency.

Still has been in the insurance business for 42 years. He started from scratch, knocking on doors. Originally he sold life, health, property and casualty insurance and provided securities for over 30 years. Now he concentrates on life and health insurance.

As a broker for over 25 insurers, “we represent clients, not insurance companies,” Still said. “Our clients, ranging from ‘mom and pop’ operations to businesses with 500 employees, are appreciative — and loyal.

I have a 98 percent retention rate,” he continued. “Our hallmark is outstanding local service.”

Still Insurance Agency has two locations, one in Dover and the other in Rehoboth Beach.

After 41 years, Still merged with Ascela

LLC, a large multi-state agency, in order to offer more technology and improved services for current and new group clients.

“With our recent merger we now have higher quality staff access to over 100 employees,” Still said. “Competitive plans and personal attention is assured.”

Still grew up in Smyrna and graduated from the Wesley College and the University of Delaware. He was the first broker in Delaware to become a registered health underwriter (RHU) and in 2010 earned a financial planning certificate from the U of D. Still has been actively involved in community affairs over many years, including Smyrna Fire Company, Capital City Rotary Club and Central Delaware Chamber of Commerce. He has been honorary base commander of Dover Air Force Base four times. Elected to the Delaware Senate in 1988, he served for 20 years, four of them as minority leader.

For a second opinion on your employee benefit package, call Still on his cell at 302222-4300, or email him at DFGGroup@ aol.com.

BENEFITS ARE COMPLICATED. WORKING WITH OUR TEAM IS NOT. OUR EXPERTS CAN HELP YOU CREATE EMPLOYEE BENEFITS PACKAGES THAT ARE VALUABLE AND COST-EFFECTIVE. LET’S GET STARTED TODAY.

Still Insurance Agency dfggroup@aol.com

302-222-4300

RIBBON CUTTING - The RehobothDewey Beach Chamber of Commerce (RBDCC) held a ribbon cutting recently for The ALS Association Greater Philadelphia Chapter. The 2018 Rehoboth Beach Walk to Defeat ALS® to raise funds for research and patient services programs will be held on Saturday, Sept. 8, at the Bandstand in Rehoboth Beach. To learn more about the walk, visit www.rehobothwalktodefeatals. org. Pictured from left: Lisa Newnom, RBDBCC; Sophia Sawicki, RBDBCC; Linda Darr; Senator Ernie Lopez; Carol Simon; Adele Jones; Mary Helms, ALS patient; Lauren Doberstein; Kitty Wilkin, ALS patient; Joyce Paugh; John Wilkin; John Gauger; Mary Lou Anicola; Carol Everhart, RBDBCC; Meghan McCalley, RBDBCC.

Poultry producer recognized for safety practices Poultry producer Mountaire Farms received special recognition from the National Chicken Council, National Turkey Federation and U.S. Poultry & Egg Association, at the 2018 Joint Poultry Industry Safety Awards Program.

Companies are selected for recognition based on achieving the highest standard of safety results for the past three years, and a successful evaluation of the effectiveness of safety and health programs.

The following Delaware Mountaire facilities were selected as winners: Award of Distinction - Millsboro Feed Mill, Millsboro and Resource Recovery Plant, Millsboro.

An award of honor was given to the Selbyville Processing Operation in Selbyville and the Millsboro Processing Operation in Millsboro.

An award of merit was given to the Mountaire Breeder Operation in Statesville, N.C.

You’ll love us because we’re local.

As your friendly neighborhood agency, we can be your guide to so much more than insurance, because we offer everything from farm to business. So whether you’re buying a new car, planning for the future or growing a small business, you’ll get the personal service you need from people who really care about you, your family and your community.

Gwen Fleetwood Carey Insurance Group Inc. 1130 S. Central Ave Laurel, Delaware 19956 302-875-3333

FARM

|

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HOME

Products underwritten by Nationwide Mutual Insurance Company and Affiliated Companies. Home Office: Columbus, OH 43215. Life insurance is issued by Nationwide Life Insurance Company or Nationwide Life and Annuity Insurance Company, Columbus, Ohio. Nationwide, Nationwide Is On Your Side, and the Nationwide N and Eagle are service marks of Nationwide Mutual Insurance Company. ©2018 Nationwide CPC-0435AO (09/17) 8466104

19

Business Report | September 2018

Historic town of Georgetown has a number of new businesses, projects coming to town

By Mike McClure

The town of Georgetown is well known throughout Sussex County and the state of Delaware.

The town, which was established in 1791 and is the County Seat, has a number of new and planned projects in the works.

The most notable addition to the town is the new town hall, located next to the old town hall on the Circle.

The brightly lit building offers a conference room that allows town staff to meet with residents or business interested in locating in the town.

“We actually have somewhere to meet with them,” said Planning Administrator Jocelyn Godwin. Such a convenience did not exist in the old town hall, which will still be used for town meetings.

The new building has all of the latest technology including WiFi capability.

There is also plenty of space to add staff or shift staff members around in the building.

“We’re thankful to the voters for approving the referendum,” Town Manager Gene Dvornick said of the successful referendum which allowed the town to complete the $1.9 million project (for both buildings).

Another new addition to the town is Sun Behavorial Health, which is being constructed across from Delaware Technical and Community College. The facility will bring with it good paying jobs as well as a need for places to live in the town.

The facility joins Beebe, La Red, and other health related businesses in aff and wish everyone theBoard new complex.

“As the demographic ages, the safe Independence Day! demand for health cares increases,” said Dvornick. “It’s a quasi medical destination (in town limits).

20

Business Report | September 2018

Georgetown is one of the towns in the state to receive Downtown Development District designation from the governor. So far there have been a lot of applications for smaller projects in Ward 2 (Kimmey Town), the area of town that the designation covers.

According to Godwin, one larger project, an addition to a current project. It is currently going through the site plan process with the state and could include apartments, a restaurant, and a salon.

“We’re hoping for that to get moving along,” Godwin said.

Georgetown is also part of a plan to make the abandoned railroad tracks a walkable connective site in conjunction with the Lewes bike trail. The Rail with Trail will run to Cool Spring.

Shown is the Sussex County Courthouse, located on the Circle in Georgetown. Photo

by Mike McClure

SEPTEMBER 2018 CALENDAR September 3 - Happy Labor Day September 5 - 12 Noon - Economic Development Luncheon to be held at Georgetown Wesleyan Church. Guest speaker Ed Lewandowski from the University of Delaware. Lunch is complimentary.

September 19 - 4:30 - 6:00 PM - Chamber Mixer - at Chardon Ltd on the Circle.

September 26 - 12 Noon: Monthly Membership Luncheon, held at CHEER Community Center in Georgetown with guest speaker Leonard Kidwell of SCORE. $15 per person.

RSVP’s are preferred. Call the chamber office.

Call Us If You Want to Grow Your Business

302-856-1544 302-856-1577 Fax 827 East Market St.,

P.O. Box 1, Georgetown, DE 19947

info@georgetowncoc.com www.georgetowncoc.com

Last month a ribbon cutting was held to kick off the Sussex Sports Center, a project between the county and the town which includes eight soccer fields, pickleball courts, and a cross country course.

It is also hoped that the facility will help spur growth in the Sand Hill Road/ Route 9 area.

Significant road improvements are planned for Airport Road, Route 9, and Sand Hill Road as well as future road work to routes 18, 404, and 113.

The town also recently completed work on its King Street water treatment facility The town also offers incentives for potential new business. In the past it had an automatic increase to impact fees built in, but now the rate is holding steady.

Georgetown has the challenge of providing services to a town that has a high number of government facilities, which are exempt from town fees (25 percent of the town).

Another problem the town faces is getting the many workers in the downtown area to stay past quitting time.

The town offers summer concerts and the Georgetown Chamber of Commerce sponsors a number of events including a Farmer’s Market, Wings and Wheels, and the Christmas parade.

With this year being an election year, the traditional Return Day will also return in November.

The town and the chamber are working together to help entice people to stay, and even live in Georgetown.

“It’s really trying to leverage what the town has and what the chamber has and trying to work together,” said Dvornick. “Like anything, the key is the partnerships.”

Dvornick said he would also like to see a restaurant in town offer outdoor dining. He also wants anyone who is interested in opening business in Georgetown to come and talk him and his staff. “We encourage creativity,” Dvornick said.

Shown is the new Georgetown town hall, located on the Circle next to the old town hall. This building is one of a number of new additions in town. Sun Behavioral Health is building a facility across from Delaware Technical Community College, next to a number of other medical related businesses. A new sports complex is also coming to the Sand Hill Road area. Photo by Mike McClure

WHEN YOU INVEST IN US

WE INVEST in community

EQUAL HOUSING

LENDER

21

Business Report | September 2018

BUSINESS LICENSES BETHANY BEACH Guadalupe Garments; 959 Turtle Dr.; wholesaler-dry goods, apparel, etc.

BRIDGEVILLE Baylis Estates Investments LLC; 16255 Sussex Hwy.; professional and/or personal services-unclassified DELMAR Givens Custom Welding & Fabrication; 30306 Seaford Rd.; wholesaler-any products Apex Roofing LLC; 36427 Sussex Hwy.; contractor-residential Weiner, Jeremy, JW Transport; 14161 Pepperbox Rd.; contractor-residential DOVER Heller, Destiny R., A&B Beauty Lounge; 250 S. Gateway Blvd.; personal services-beautician Burke Auto Sales Inc.; 3892 N. Dupont Hwy.; motor vehicle dealer OMI LLC, Allure Night Club; 865 N. Dupont Hwy.; retailer-restaurant Atiyanna Marshall; 1200 N. Dupont Hwy.; professional and/or personal services NJ Services LLC; 110 Katherine Dr.; professional and/or personal services J Ianni LLC; 506 Jefferic Blvd.; professional and/or personal services Krzanowski, Adam, AK Pest Solutions; 1089 Harvest Grove Trl.; professional and/or personal services A Bit Practical; 427 Wheel of Fortune Rd.; retailer-various products RV Advisor LLC; 8 The Grn.; wholesaler-any products Accent Outdoor; 8 The Grn., Ste. A; retailerfurniture & fixtures GDX Organization LLC; 8 The Grn., Ste. A; personal services-general repairperson GD Games USA LLC; 8 The Grn., Ste. A; wholesaler-any products Lunar Stitch; 31 Washington St.; personal services-seamstress/tailor Blue Hen Enterprise, Blue Hen Outdoors; 595 N. Dupont Hwy.; retailer-various products Holbrook, Vijay; 207 Shadybrook Dr.; retailervarious products Headen, Hubert L III, Mister Headen Gift Shop; 155 N. Dupont Hwy., Ste. 4; retailer-various products Tristate Tesla Imaging LLC; 1306 S. Dupont Hwy., Dover; professional services-medical office Hughes, Jasmine; 1300 S. Dupont Hwy., Apt. B34; professional and/or personal services Edward Strouse Consulting; 300 Martin St.; professional and/or personal services Wilburn, Kyong C., G&W Hair Studio; 250 Gateway S. Blvd., Ste. 104; personal servicesbeautician Jaron & Son Landscaping LLC; 358 Frear Dr.; professional and/or personal services-unclassified Coffee Communications LLC; 306 Nob Hill Rd.; reconciliation purpose code Williams, Andre, Real Clean Cleaning Service; 137 Boggs Run; professional and/or personal ser22

Business Report | September 2018

vices T&T Gift Baskets Plus; 3376 W. Denneys Rd.; retailer-catalogue & mail order house Laity, Savannah, Cleo’s Revival; 411 Topaz Circle; retailer-various products Can Do General Contracting LLC; 504 Carrington Dr.; contractor-residential Beaut Boutique LLC; 105 Red Tail Dr.; retailerdry goods & apparel Morgan, Eric; 262 E. Sheldrake Cir.; professional and/or personal services J&B Property Group LLC; 114 Creek Bend Rd.; professional and/or personal services Ilongga KA Day LLC, IKD Rentals; 300 Gillibrook Ln.; lessee of tangible property/lessor of tangible personal property Clark, Delron M., Cleaning Mon’; 61 Forest Creek Dr.; professional and/or personal services Joefrenne San Antonio; 18 Konschak Ave.; professional and/or personal services Phillippi, Heather, Massage Therapy and Bodywork; 1147 S. Governors Ave.; personal services-health club/spa Seeman, Daniel, Dan’s Contracting; 45 S. Bradford St.; contractor-residential Paladin Policy Associates; 131 Matterhorn Dr.; professional and/or personal services-unclassified Queen Bee Creations; 13 Springwood Dr.; retailer-dry goods & apparel GEORGETOWN Musnuff, Joseph M., Joe Fixit; 25899 Gravel Hill Rd.; contractor-residential The 302 Restaurant Crew LLC, The Counting House; 18 The Circle; retailer-restaurant Natural Wellness Center LLC; 2 Lee Ave.; professional and/or personal services-unclassified Payne, Emma J., The Delmarva Group; 26116 Prettyman Rd.; professional services-real estate broker Auto Gallery II; 22091 Lewes Georgetown Hwy.; motor vehicle dealer JV Landscape LLC; 22006 Lewes Georgetown Hwy.; contractor-residential Schmidt, Barbi, Pair of Legals; 26500 E. Trap Pond Rd.; professional and/or personal services Frank Deluca Tile & Flooring; 22490 Cedar Ln.; contractor-residential Lightfoot Trucking LLC; 26620 Zoar Rd.; drayperson/mover GREENWOOD East Coast Powder Coating LLC; 6448 Hickman Rd.; contractor-residential Draper Brothers Power Washing; 10109 Blacksmith Shop Rd.; professional and/or personal services HARRINGTON Green, Amy; 208 Delaware Ave.; direct care worker Gal Friday Services; 37 Meadowood Ln.; professional services-legal office Blackburn Building Concepts; 158 Gun and Rod Club Rd.; contractor-residential Fryer, Stacey A., Everyday Hero CPR and FIRS; 640 Sandbox Rd.; professional and/or personal

services LAUREL Daye, Kevin Lee, No Worries; 31213 Ross Pt. Refill Rd.; contractor-residential Coble, Shannon E., Heritage Restorations; 309 E. 6th St.; personal services-general repairperson T&D Granite LLC; 541 Cooper St.; contractorresidential Trivits Farms LLC; 12309 County Seat Hwy.; contractor-residential Jeff Banks Construction LLC; 35107 Whaleys Rd.; contractor-residential Laurel RV Center LLC; 32932 Sussex Hwy.; motor vehicle dealer LEWES SARP LLC; 16192 Coastal Hwy.; wholesalerany products EMC2 Service; 311 Midland Ave.; contractorresidential Styled LLC; 16 Harborview Rd.; professional and/or personal services Chase’s Handyman Services LLC; 517B Kings Hwy.; contractor-residential Delaware Kiosk LLC; 16557 Coastal Hwy.; retailer-vending machine operator J&M Joint Trade LLC; 16192 Coastal Hwy.; professional services-counselor Rehoboth Art and Framing; 16168 Coastal Hwy.; retailer-various products Apex Petrochemical Inc.; 16192 Coastal Hwy.; wholesaler-petroleum products Randall, Douglas Inc.; 32292 Nassau Rd., Unit B; contractor-residential Minos Management Company LLC; 17127 Minos Conaway Rd.; professional and/or personal services Pyrus Farms; 16203 Rockport Dr.; manufacturer-various products Cavid LLC, Explorium Emporium; 18707 Lakelands Dr.; retailer-dry goods & apparel The 302 Group; 17370 Coastal Hwy.; reconciliation purpose code Faust, Jami E., Gingham & Grace Clothing; 30438 E. Barrier Reef Blvd.; retailer-dry goods & apparel Osborne, James R.; 13 Foxwood Ct.; contractorresidential MILFORD Akervall Technologies Inc.; DE Turf Sports Complex; 4000 Bay Rd.; reconciliation purpose code/retailer-transient Lebeau, Heather, The Mail Center; 933 N. Dupont Blvd.; professional and/or personal services Fitness for Everyone; 400 Valley Dr., Unit 36; professional and/or personal services All Things Made by Niesha Len; 110 NE 2nd St.; retailer-various products/wholesaler-any products K&PS Broom Crew LLC; 102 Charles St.; professional and/or personal services Island Landscaping LLC; 203 Montgomery St.; contractor-residential Delaware Barber Company; 119 Causey Ave.; personal services-barber

The Best Cleaning & Landscape Co.; 304 S. Walnut St.; professional and/or personal servicesunclassified Clean Queen, The; 318 Marshall St.; professional and/or personal services Peninsula Apparel Co.; 16941 Rust Rd.; retailer-dry goods & apparel Farmhouse 302; 10322 Coastal Hwy.; retailervarious products Bowman, Willard Homer; 2622 Milford Harrington Hwy.; contractor-residential MILLSBORO Kerr, Jason, JF Kerr LLC; 36370 Hemlock Ln.; contractor-residential Southern Delaware Foot & Ankle; 26744 John J. Williams Hwy., Ste. 8; professional servicespodiatry Lewes Gifts LLC, Bayside Gifts; 36932 Silicato Dr. #6; retailer-dry goods & apparel Giles, Mary Lou, Affordable Plumbing; 29165 Krause Ln.; contractor-residential CH Laws Transport LLC; 26616 Briarstone Pl.; drayperson/mover RA Renovation LLC; 21955 Charles Dr.; contractor-residential JEN Construction LLC; 31433 Karen St.; contractor-residential CC’s Lawn Care LLC; 29019 Lakeview Rd.; professional and/or personal services Collick Trucking; 28822 Mount Joy Rd.; drayperson/mover Stiefel, Barry A., Barry A. Stiefel Consulting; 33425 Marina Bay Cir.; professional servicessecurity business Bryan, Jerry, Eastern Seaboards; 24776 Shoreline Dr.; retailer-furniture & fixtures Christopher Maviglia; 31303 Riverwood Rd.; wholesaler-transportation equipment Christopher Maviglia; 31303 Riverwood Rd.; motor vehicle dealer/wholesaler-transportation equipment Sandeep Khehra-Mirzaei, DPM; 32198 Ivory Gull Way; professional services-medical office SEAFORD Kevin Andrews; PO Box 833; contractorresidential Flor De Mexico II LLC; 851 Norman Eskridge Hwy.; retailer-restaurant Southern Delaware Foot & Ankle; 8857 Riverside Dr.; professional services-podiatry office Friedel, James E., Jim’s Marine Service; 9044 Riverside Dr.; personal services-general repairperson Fashion Factory; 206 Clearbrooke Blvd.; reconciliation purpose code Destorage.com Seaford LLC; 9435 Tiger Rd.; commercial lessor A+ General Contractor; 22233 Brinsfield Ave.; contractor-residential Cornejo, Castre Juan C., Cornejo Company; 8570 Garden Ln.; contractor-residential Nock, Zhane, Lashes by Zhane Unique; 27536 Daisy Ln.; retailer-various products

Western Sussex Transit; 24571 Concord Pond Rd.; drayperson/mover DA Trucking LLC; 40 Rivers End Dr.; drayperson/mover Smith Brothers Pressure Wash; 14681 Concord Rd.; professional and/or personal services Tradesmen Alliance LLC, The Amish Tradesmen; 26673 Sussex Hwy.; contractorresidential Ornelas, Anna; 25210 Spruce Rd.; professional and/or personal services-unclassified Quillen’s Contracting; 9882 Nanticoke Cir.; contractor-residential SMYRNA Qweyue, Kou; 310 N. Main St.; professional and/or personal services-unclassified Qweyue, Kou, Zoe Beauty Supplies and Braiding; 310 N. Main St.; retailer-various products Gallagher, Robert F., All Craft Construction; 18 N. Delaware St.; contractor-residential TR Home Services LLC; 119 W. North St.; contractor-residential IG Burton of Smyrna Inc.; 19 S. Dupont Blvd.; wholesaler-any products/retailer-various products/motor vehicle dealer/professional and/or

Ready to

personal services Streeter, Brandon, Streeter Studios; 205 W. Cook Ave.; professional and/or personal services AJP Cleaning Services LLC; 45 Juniper Ct.; contractor-residential NR Photography; 744 Hickory Ridge Rd.; photographer Shiv Baba LLC, Wireless Traders; 142 Ashfield Ct.; retail E911 prepaid wireless services Willis Enterprises LLC, Little Magic Moments Acade.; 119 W. Clarendon Dr.; direct care worker Robinson, Marsha, Sparklean Krystal Clear Cleaning; 103 Summer Dr.; professional and/or personal services-unclassified Liz Martinez Creations; 151 Apoorva Ln.; photographer Brooks, Monique, Lifestyle Scents; 36 Daly Ter.; manufacturer-various products/wholesalerany products/retailer-various products Expresscare of Smyrna LLC; 300 Jimmy Dr.; professional services-medical office Home Equity Solutions; 112 Streamside Cir., Apt. 1; professional services-real estate broker Lean’s Cakes in Cups, Cakes in Cups; 65 Malvern Ln., Apt. 6; retailer-food (except restaurant)

work!

Part of preparing people with varying abilities for community employment is providing them with real work experiences. KSI accomplishes this by offering contract production services for local businesses to help them meet their needs.

KSI provides assembly, packaging, kit making, collating, product rework, labeling, bagging and other solutions at affordable rates for businesses.

Call 302-422-4014 or visit www.ksiinc.org to request a price quote for your job with KSI.

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Business Report | September 2018

Press releases: Get it on the page

By Patricia Rivera

Time travel to the era when snail mail was the main mode of sending press releases. News outlets, especially on slow days, eagerly awaited the mail with the hope that it would include something, anything that could be published as is, or bulked into a full-blown article with a few quick phone calls. If nothing else, press releases provided fodder for the datebook, the calendar or an idea to be pursued when time permitted.

Well-written press releases could quickly build the writer a newsroom reputation for quality and dependability. A few duds could accomplish the opposite and relegate the release to the circular file (aka trashcan) with little more than a cursory look.

Press releases are symbiotic: They help you promote your organization, they fill the gaps around the ads.

You can send a release to introduce a new product or service, promote an existing service, acknowledge an employee, brag about a milestone or invite the public to an event. Use your imagination but don’t go overboard.

Too many frivolous releases could get you a reputation that would relegate the release to that circular file, simply because you sent it.

Here are 11 tips from editors and reporters to help you create more effective press releases: 1. Get ink: “Getting ink” dates to those time-travel days and means getting your release printed, in a newspaper. If your releases were used fre-

quently, that’s “getting good ink.”

The best way to accomplish that is to write well. Releases should be succinct, timely, grammatical, relevant. Proper word use and spelling are crucial. (A PR person from a hospital in a major city sent a press release announcing that the facility had cured its shortage of vials. She spelled it ... viles, throughout.) Triple-check dates, times, addresses, phone numbers. And, Rule No. 1, spell all names correctly.

2. It isn’t rocket surgery: With a little practice, press releases are easy to knock off quickly. Follow Journalism 101 basics: inverted pyramid; who, what, when, where, how, why; toss in a few quotes; add a paragraph or two of your organization’s boilerplate; your contact information. That’s it.

Easy.

3. KISS (Keep it short, sweetie): Keep releases between 400 and 600 words for newspapers and online publications.

4. PDQ, not PDF: Editors need to be able to easily copy and paste text. Use a Word document.

5. Hyperbole is the greatest thing ever!!!!!: No, it isn’t. Watch superlatives – “best,” “most,” “highest,” “lowest” – without supporting evidence. One sure way to be challenged – and proven wrong – is to claim “first” or “only.” That’s just asking an editor or reader to dispute your contention.

Don’t call your client’s product or service “revolutionary” or maintain that it represents a “paradigm shift.”

6. Unless the world is ending …: Avoid excessive punctuation marks, especially exclamation points. It’s a question of degree. An exclamation point would be acceptable here: “Tsunami!” but not here: “This is a really good sandwich.” That rule applies to all caps, too. DON’T OVERUSE

Mon.-Sat. 9 am - 9 pm • Sunday 10 am - 6 pm

Long Neck, DE Middletown Crossing Rehoboth, DE Milford, DE 24

302-945-2113 302-376-1616 302-226-2300 302-424-8373

Business Report | September 2018

Smyrna, DE 302-653-1515 Seaford, DE 302-628-1001 Or Any of Our 28 Locations! www.concordpetfoods.com

ALL CAPS. 7. Eschew antiquated spacing rules: Typewriter niceties called for two spaces after a period. We no longer use typewritRivera ers, so we don’t do this, either. Editors really frown on wasting time closing extra spaces.

8. Hello, my name is …: Don’t use first names in second references, except for children. Use full names and titles only when you introduce someone.

Titles after a person’s name should be lower case. That tends to ruffle feathers.

It’s standard newspaper style but the titleholder might bristle because lower case might be seen as a demotion. Stick to your principles: lower case after the name.

9. Keep your perspective: Take a few steps back and read your press release as though it’s new to you.

Would you read it if you didn’t have to?

Is it interesting and appealing to readers outside your organization? Editors won’t waste their valuable time on a thinly disguised advertisement. Persuade at least two other people to read it before you hit the “send” button. They could catch a flub or ask a question you need to answer in the release.

10. Expect to be edited: The article that appears in print might look very different from the release you wrote.

Get over it. Appreciate that you were given any space or mention. You’re happy as long as the facts are straight.

Which leads to …

11. No one’s prefect: If an editor edits in a mistake, request a correction.

Politely. Calmly. The mistake wasn’t intentional and the person responsible feels bad, too. You want a cordial relationship with this person. Berating an editor never ends well.

This article was written with Ann Sagi Ward, a former copy editor for The (Baltimore) Sun and a reporter/ editor for United Press International, in the days when snail mail exposed her to thousands of press releases.

Vol. 21 No. 12 PRESIDENT

Bryant Richardson TREASURER

Carol Wright Richardson PUBLISHER

Mike McClure

COMPOSITION

Elaine Schneider Tina Reaser Karen Cherrix Kimberly Beard

RIBBON CUTTING - One of the newest members of the Lewes Chamber of Commerce, Aging in Place Specialists (AIPS), hosted an open house recently at their office at 1604 Savannah Rd., Lewes.

AIPS offers outpatient in-home physical therapy and home modification services. Pictured from left: Betsy Reamer, chamber executive director, with AIPS physical therapists, Megan MacDonald, Kat Cieniewicz, and Mary Ann Gargano and staff member, Joy Kidd. Not pictured are Sherry Dasher and Yvonne Cipressi. Photo by Brook Hedge, Coastal Camera Club

VP OF MARKETING

OCTOBER

Chris Redman SALES

Business Report

Greg English Tede Griffith C O N TA C T

Morning Star Publications 302-629-9788 951 Norman Eskridge Hwy. Seaford, DE 19973

HEALTH and WELLNESS

msbusinessreport.com

businessreport@mspublications.com sales@mspublications.com

Focusing on the ambition and innovation that make Delaware businesses unique.

Along with a half page ad, we

will include a 500 word article about

your business. With a third page ad, there will be a 250 word article.

Contact Chris Redman today.

email credman@mspublications.com

please recycle this magazine

302.629.9788 25

Business Report | September 2018

BUSINESS DIRECTORY ACCOUNTING Horty & Horty, P.A. Doug Phillips, CPA, Cr.FA 302-730-4560 cpainfo@horty.com 3702 N. DuPont Hwy. Dover, DE 19901 ADVERTISING Morning Star Business Report Mike McClure 302-629-9788 302-629-9243 fax www.msbusinessreport.com sales@mspublications.com 951 Norman Eskridge Hwy. Seaford, DE 19973 ARCHITECTS & ENGINEERS Davis Bowen & Friedel, Inc. Michael Wheedleton AIA Zachary W. Crouch P.E. 302-424-1441 302-424-0430 Fax www. dbfinc.com milford@dbfinc.com 1 Park Avenue Milford, DE 19963 CHAMBER OF COMMERCE Bethany-Fenwick Area Chamber of Commerce Lauren Weaver 302-539-2100 302-539-9434 fax www.thequietresorts.com info@bethany-fenwick.org 36913 Coastal Highway Fenwick Island, DE 19944 Central Delaware Chamber of Commerce Judy Diogo 302-734-7513 302-678-0189 fax www.cdcc.net jdiogo@cdcc.net 435 N. DuPont Hwy. Dover, DE 19901

26

Chamber of Commerce for Greater Milford Jo Schmeiser 302-422-3344 302-422-7503 fax www.milfordchamber.com milford@milfordchamber.com 24 NW Front Street Milford, DE 19963 Georgetown Chamber of Commerce Kevin Thompson 302-856-1544 302-856-1577 fax www.georgetowncoc.com info@georgetowncoc.com 827 E. Market St., PO Box 1 Georgetown, DE 19947 Laurel Chamber of Commerce Suzanne Barger 302-875-9319 302-280-6365 fax www.laurelchamber.com info@laurelchamber.com 215 Mechanic Street PO Box 696 Laurel, DE 19956 Lewes Chamber of Commerce Betsy Reamer 302-645-8073 Toll Free 877-465-3937 302-645-8412 fax www.leweschamber.com inquiry@leweschamber.com 120 Kings Hwy., P.O. Box 1 Lewes, DE 19958 Greater Millsboro Chamber of Commerce Kevin Turner 302-934-6777 302-934-6065 fax www.millsborochamber.com info@millsborochamber.com 102 Washington St., Suite 6 P.O. Box 187 Millsboro, DE 19966 Milton Chamber of Commerce Terri Fox 302-684-1101

Business Report | September 2018

www.historicmilton.com chamber@historicmilton.com P.O. Box 61 Milton, DE 19968 Rehoboth Beach - Dewey Beach Chamber of Commerce & Visitor Center Carol Everhart 302-227-6446 302-227-2233 ext. 13 302-227-8351 fax www.beach-fun.com carol@beach-fun.com 501 Rehoboth Ave (Visitors Center) 306 Rehoboth Ave (Administrative Offices or Admin.

Offices) Rehoboth Beach, DE 19971 Western Sussex Chamber of Commerce Lynn Harman 302-629-9690 302-536-1916 fax www.westernsussexcoc.com lynn@westernsussexcoc.com 26673 Sussex Highway P.O. Box 26 Seaford, DE 19973 COMMERCIAL CLEANING SERVICES EASTERN SHORE CLEANING, LLC Chris and Sonice Lee (302) 752-8856 www.easternshorecleaning. com easternshorecleaning@ comcast.net EDUCATION Delaware Technical Community College Workforce Development and Community Education Christopher M. Moody, Director (302) 259-6330 302-259-6759 fax www.dtcc.edu/continuingeducation cmoody@dtcc.edu Carter Partnership Center 21179 College Drive Georgetown, DE 19947

FINANCIAL Bank of Delmarva Scott Rukowicz 302-875-5901 302-875-1766 fax www.bankofdelmarva.com srukowicz@bankofdelmarva. com 200 East Market St. Laurel, DE 19956 County Bank 7 Sussex County Locations 302-226-9800 302-226-3182 fax www.CountyBankDel.com 19927 Shuttle Rd. (Main Office) Rehoboth Beach, DE 19971 Del One Federal Credit Union 10 Statewide Locations Amy Resh 302-672-1492 302-739-1790 fax www.Del-One.org amy.resh@del-one.org 270 Beiser Blvd.

Dover, DE 19904 Delaware State Police Federal Credit Union Ina C. Fitch 302-856-3501 ext. 140 302-856-2539 fax www.dspfcu.com ifitch@dspfcu.com P.O. Box 800 Georgetown, DE 19947 Dover Federal Credit Union Seven Statewide Locations Deb Jewell 302-678-8000 www.doverfcu.com 1075 Silver Lake Blvd.

Dover, DE 19904 djewell@doverfcu.com FUNERAL SERVICES Watson Yates Funeral Home A member of the Parsell Funeral family 302-629-8561 watsonyatesfuneralhome. com

Front & King St. Seaford, DE 19973 HEALTH Bayhealth Kent Campus Milford Memorial Pam Marecki 302-744-7013 302-735-3227 fax www.bayhealth.org pam_marecki@bayhealth.org 640 S. State St. Dover, DE 19901 Beebe Healthcare Christina Deidesheimer 302-645-3220 302-644-9032 fax www.beebehealthcare.org cdeidesheimer@beebehealthcare.org 424 Savannah Rd. Lewes, DE 19958 Nanticoke Health Services Sharon Harrington 302-629-6611 302-629-3211 fax www.nanticoke.org harringtons@nanticoke.org 801 Middleford Rd. Seaford, DE 19973 INSURANCE DeSanctis Ins. Agency LLC AllState Insurance Co. Tony DeSanctis 302-629-8841 302-629-9720 fax www.allstate.com/tony-desanctis adesanctis@allstate.com 105 High Street Seaford, DE 19973 Farnell & Gast Insurance Joe Gast, CPCU 302-629-4514 302-536-6257 fax www.averyhall.com jgast@averyhall.com cwilliams-wroten@averyhall. com 500 W. Stein Highway Seaford, DE 19973

Lyons Companies David F. Lyons, Sr. David F. Lyons, Jr. Lew Harrington Timothy Lyons John Pierson 302-227-7100 www.lyonsinsurance.com info@lyonsinsurance.com 19643 Blue Bird Lane, Unit 8 Rehoboth Beach, DE 19971 INTERNATIONAL BUSINESS World Trade Center Delaware Carla Sydney Stone 302-656-7905 wtcde.com 802 N. West St. Wilmington, DE 19801 INTERNET SERVICE & WEB PAGE DESIGN Delmarva Digital Tim Smith 302-875-7700 302-875-8288 fax www.ddmg.net ddmg.netsales@ddmg.net 220 Laureltowne Laurel, DE 19956 PRIVATE INVESTIGATIVE SERVICES Mohr Investigative Services, Inc. James W. Mohrmann 866-370-1004 www.mohrinvestigations.com jmohrmann@mohrinvestigations.com 9 East Loockerman Street, Suite 201 Dover, DE 19901 JEWELERS Holland Jewelers 302-947-1200 Excellence since 1990!

20750 John J. Williams Hwy. Peddlers Village Lewes, DE 19958 www.hollandjewelersinc@ yahoo.com LEGAL Sergovic, Carmean

& Weidman, P.A Attorneys At Law John A. Sergovic, Jr. Shannon D. Carmean Burton Seth L. Thompson Deirdre A. McCarthy Elizabeth Soucek David J. Weidman Shannon R. Owens 302-855-1260 302-855-1270 fax www.scdelaw.com 406 S. Bedford Street Suite 1 PO Box 751 Georgetown, DE 19947 Law Offices of Karen Y. Vicks, LLC 302-674-1100 888-598-8890 kvicks@vickslaw.com 500 W. Loockerman St. Suite 102 Dover, DE 19904 The Smith Firm Michael R. Smith, Esq. Chad R. Lingefelder, Esq. Blake W. Carey, Esq. 302-875-5595 302-280-6592 fax 8866 Riverside Drive Seaford, DE 19973 302-827-2046 fax 323D Rehoboth Ave. Rehoboth Beach, DE 19971 MARKETING & PUBLIC RELATIONS Hook PR Group Patricia V. Rivera 302-858-5055 www.hookpr.com patricia@hookpr.com 135 2nd Street, 2nd Floor Lewes, DE 19968 PRINTING & PROMOTIONS Rogers Graphics Darrell Fearin 302-856-0028 dmvprinting.com print@rogersgraphics.com 26836 Lewes Georgetown Hwy Harbeson, DE 19951 27

Print Shack Inc. 302-629-4430 302-629-4056 fax www.printshackde.com 9203 Brickyard Road Seaford, DE 19973 REAL ESTATE Callaway, Farnell and Moore, Inc. Office: 302-629-4514 Toll Free: 800-966-4514 www.cfmrealestate.com admin@cfmnet.com 500 W. Stein Hwy. Seaford, DE 19973 Coldwell Banker Resort Realty Skip Faust 302-227-5000 office 302-745-8764 cell 302-227-5008 fax www.skipfaust.com skip@skipfaust.com 20184 Coastal Hwy. Rehoboth Beach, DE 19971 The Real Estate Market Randy Hill, Broker 315 N. Central Ave. Laurel, DE 19956 302-877-8100 office 302-877-8111 fax realestatemarket.pro Randy@realestatemarket.pro STAFFING AGENCY Quality Staffing Services Cecilia Seman, Branch Manager 302-990-5623 office 302-990-5626 fax See Available Jobs: EasternShoreJobs.com Apply in person: 308 E. Stein Highway Seaford, DE 19973 cecilias@qssjobs.com YOUR BUSINESS Include your business in this directory.

Rates are low; the potential to reach thousands of business-minded customers is great.

Contact credman@ mspublications.com.

Business Report | September 2018

LOWER EXTREMITY AMPUTATION: CAN IT EVER BE AVOIDED?

AVE

Stopping Amputation of Vital Extremities

If you have Peripheral Artery Disease (PAD) or Critical Limb Ischemia (CLI), and your doctor thinks a lower extremity amputation has to be done, STOP! There may be another option.

Ask your doctor to take the extra step for you. Have them call us to see if you can be tested to see if there is another option.

Symptoms of PAD include: !

! ! ! !

Painful cramping in the legs or buttocks when walking or moving, which goes away when you rest. The pain can be severe and limit your ability to participate in activities.

Burning or aching in your feet and toes while resting especially at night while lying flat.

Cool skin on your feet.

Redness or color changes on your skin.

Sores on your toes and feet that do not heal.

Talk to your healthcare provider.

To learn more, call 302-628-6222 • www.nanticoke.org/SAVE