ms
Business Report january 2013
Bayhealth begins planning new health campus ALSO INSIDE
Cutting energy costs
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Business Report | January 2013
Sue Suffered a stroke at 62. Back on her feet with Lorene’s motivation. Incredibly lucky to be walking again.
A life-threatening stroke became a life-changing experience. According to Sue Whapham of Georgetown, “I am a miracle.” While she was standing in her kitchen earlier this year, her legs suddenly went out from under her. She woke up in Milford Memorial Hospital, learning she had had a stroke. In her two-month journey back to health, Sue was in ICU, then a step-down unit, and then had speech therapy and physical therapy. It was there that she met the indomitable therapist Lorene, who coaxed and coached Sue back into action. Back to her life in Georgetown, Sue can’t say enough about the care she received from the people who are so passionate about healing and helping. Learn more at www.bayhealth.org/stroke or call 1-866-BAY-DOCS to find a physician near you.
Explore the possibilities here. | www.bayhealth.org
Business Report | January 2013
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Business Report Vol.16 No.4
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Linking Business with the Community 302-856-1544 | info@georgetowncoc.com
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Jan. 2 - 1st Wednesday - Chamber Economic Development Council Meeting from noon - 1 p.m. at Georgetown Wesleyan Church, North Bedford St. ext. Lunch provided & all welcome! Call 856-1544 for details. Jan. 2 - 1st Wednesday - Chamber Board of Directors Meeting at 4 p.m. at Chamber Office. Jan. 9 - 2nd Wednesday - Chamber Breakfast Meeting at 7:30-8:30 a.m. at Lighthouse Landing Restaurant, Sussex County Airport in Georgetown. Special Guest Speaker - TBA. $9 per person. RSVP by Tues., Jan. 8th by calling 302-856-1544. Jan. 12 - Blueprint Communities DE Symposium - 10 a.m. in Wilmington, DE. Come join members of the Georgetown Blueprint Communities Team as they make an initial presentation of the Revitalization Plan for Georgetown. All are invited to attend and support this community effort. Call Karen at 302-856-1544 for more details. Jan.16 - 3rd Wednesday - Chamber Mixer at 4:30-6:30 p.m. - Amedisys Home Health Care of Georgetown - 21309 Berlin Road, Unit 9. Come for great networking, fellowship & refreshment! Call Karen at 302-856-1544 for more details. Jan. 23 - 4th Wednesday - Chamber Luncheon Meeting from noon-1p.m. at the CHEER Center on Sand Hill Rd. in Georgetown. Special Guest Speaker - Newly Elected State Senator Brian Pettyjohn. $10 per person. RSVP by Tues. Jan. 22nd by calling 302-856-1544.
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Business Report | January 2013
01/13
inside 14
16
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CHAMBER NEWS
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HEALTH REPORT
14
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COVER STORY Bayhealth begins planning new health campus
GUEST COLUMN Preparing your business for they year ahead.
By CAROL KINSLEY
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FEATURE STORY Ways to cut energy costs and dependence
By CAROL KINSLEY
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GUEST COLUMN Rebuilding your credit: It’s not too late.
By John Rowley
23
By BRAD SLANEY GUEST COLUMN There’s no place quite like southern Delaware. By JAMES DIEHL
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BUSINESS LICENSES
26
BUSINESS DIRECTORY
On the Cover Just a few of the all star medical, clinical and support staff at the Bayhealth Milford campus. Photo by Eric Young
Business Report | January 2013
5
CHAMBER NEWS Chamber
Phone
Key contact
Dues*
Members
Fax
Bethany-Fenwick Chamber of Commerce
539-2100
Carrie Subity
$211
800
539-9434
Delmar Chamber of Commerce
846-3336
Diane Johnson $75
67
846-3336
Georgetown Chamber of Commerce
856-1544
Karen Duffield
$150
460
856-1577
Laurel Chamber of Commerce
875-9319
Don Dykes
$125
125
875-5908
Lewes Chamber of Commerce
645-8073
Betsy Reamer
$210
432
645-8412
Milford Chamber of Commerce
422-3344
Jo Schmeiser
$165
310
422-7503
Millsboro Chamber of Commerce
934-6777
Amy Simmons
$150
260
934-6065
Milton Chamber of Commerce
684-1101
Georgia Dalzell $150
120
684-1101
Rehoboth-Dewey Chamber of Commerce
227-2233
Carol Everhart $215
1303
227-8351
Seaford Chamber of Commerce
629-9690
Paula Gunson
$150
340
629-0281
Central Delaware Chamber of Commerce
734-7513
Judy Diogo
$225
868
678-0189
Delaware State Chamber of Commerce
655-7221
Bill Stephano
$299
2800
654-0691
Delmarva Black Chamber of Commerce
450-4501
Clay Hammond
* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members. For Delaware State Chamber special rate applies if business already belongs to another chamber.
CNB RIBBON CUTTING The Central Delaware Chamber of Commerce joined CNB, a member of Shore Bancshares family of companies, in celebrating the opening of their new location with a ribbon cutting ceremony at 4580 S. DuPont Hwy., Camden. Employees, friends, family and local supporters came out to celebrate CNB where banking with a tradition of personal service is a guarantee. Visit www.cnb-bank. com or call 302-698-1432 for more information.
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Business Report | January 2013
Caring Angels Home Health RIBBON CUTTING The Central Delaware Chamber of Commerce (CDCC) joined Caring Angels Home Health recently in celebrating their grand opening and ribbon cutting. Delaware State Senator, Bruce Ennis, President of Kent County Levy Court, Brooks Banta, CDCC members, clients and employees joined Caring Angels Home Health as they opened their doors on 201 N. Main St., Smyrna. Caring Angels Home Health provides quality home health services to individuals in need of care throughout Delaware. For more information, visit www.caringangelsde.com.
Forever Blooming Florist RIBBON CUTTING The Greater Georgetown Chamber of Commerce recently held a ribbon cutting ceremony for Forever Blooming Florist. Owner Syble Pittard was joined by family, friends, chamber members and local officials for the event. Forever Blooming Florist is a full service florist offering fresh and silk arrangements for every occasion. Delivery is available. The store is located on 608 E. Market St., Georgetown, and can be reached at 856-9500.
Business Report | January 2013
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MCDONALDS RIBBON CUTTING McDonalds of Millsboro recently celebrated its grand opening with a ribbon cutting ceremony. Pictured, from left: Amy Simmons, executive director, Greater Millsboro Chamber of Commerce; John Atkins, representative, 41st District; Tony Meoli; Stephanie Thompson, McDonalds manager; Robert Bryan, mayor of Millsboro; Mike Meoli, McDonalds owner; Ronald McDonald; John Thoroughgood, Millsboro Town Council and Greater Millsboro Chamber of Commerce board member; Dave Hodges, Millsboro Town Council and Larry Gum, former mayor of Millsboro.
Sears awarded Gilman Bowl The Delaware State Chamber of Commerce awarded the distinguished Marvin S. Gilman Bowl to Fred C. Sears II, president and CEO of Delaware Community Foundation, on Nov. 14, 2012, at the Marvin S. Gilman Superstars in Business Awards program. Sears accepted the award with his wife, JoAnn, and sons, Jason and Graham, in attendance. The event, held at the Hotel du Pont’s Gold Ballroom, also honored eight outstanding companies as Superstars in Business and Award of Excellence winners. The program included keynote remarks by celebrity chef Dan Butler, and video tributes to the Superstars in Business award winners. 8
Business Report | January 2013
The Gilman Bowl was established as a tribute to small business leadership. It is named in memory of Marvin S. Gilman, who served as an exemplary leader and a paragon of small business in Delaware. The identity of the winners of the Gilman Bowl was held confidential until its presentation at the awards luncheon. Sears was recognized for his tireless efforts in leading the Delaware Community Foundation— an immeasurably important organization that encourages individuals, businesses and organizations to engage in long-term charitable giving. Additionally, Sears has served on the board of more than 20 community nonprofit organizations,
including the Delaware State Chamber of Commerce, the Rodel Foundation, United Way of Delaware, the Rotary Club, among many others. Prior to taking on leadership with Delaware Community Foundation, Sears served in the banking industry for 38 years, most recently as the president of Commerce Bank - Delaware. He was elected to Wilmington City Council from 1976 through 1984, and maintained a presence in the political arena, serving on various teams and subcommittees for Mayor James Sills, Governor Ruth Ann Minner, then New Castle County Executive Chris Coons, and Governor Jack Markell.
RBDBCC recognition, installation dinner The Rehoboth Beach – Dewey Beach Chamber of Commerce (RBDBCC) will hold its annual Volunteer Recognition & Officers’ Installation Dinner on Thursday, Jan. 24, 2013, at the Atlantic Sands Hotel & Conference Center in downtown Rehoboth Beach. During the dinner, the chamber will install its 2013 board of directors, present annual awards and scholarships, recognize individuals who have provided exemplary service during 2012, and thank sponsors and volunteers. Cocktails begin at 5 p.m. followed by the dinner and program at 6. Tickets can be purchased in advance for $35 or at the door with prior reservation for $45. Price includes buffet dinner, cash bar, raffle, a fun year in review film, and silent auction. This event sells out early so reserve your seats now by contacting Joy at 302-227-2233, ext. 14 or joy@beach-fun.com. The 2013 executive board/officers include: Keith Martin, Hotel Rehoboth, chairman of the board; Paul Kuhns, Arena’s Deli, first chair; Jay Becker, Hudson, Jones, Jaywork & Fisher, second chair; third chair/treasurer, TBA; and Matt Turlinski, Lighthouse Inn Bed & Breakfast, immediate past chairman. The 2013 board of directors includes: Wendy O. Baker, Evergreene Homes; Marvin Carney, MLC Productions; Jerry Esposito, Tidewater Utilities, Inc.; Chip Hearn, Peppers/Ice Cream Store; Bill Klemkowski, Jake’s Seafood House; Dale Lomas, Crossswinds Motel/Atlantic Liquors; Rob Marshall, Atlantic Oceanside Motel; Michael Meoli, McDonald’s/Hampton Inn; Steve Montgomery, The Starboard Restaurant/Bethany Blues; Kyle Morgan, Mercantile Processing Inc.; Scott Swingle, WSFS Bank; Chris Weeks, Becker Morgan Group; Kay Wheatley, Rehoboth Products Company; Susan Townley Wood, The Cultured Pearl/Grub Grocery/The Shops at Pearl; Rachel Webster, Rehoboth Toy & Kite Co. The chamber will present the following awards: Mae Hall McCabe Award: Village Improvement Association Business of the Year Award: Delaware Beach Life Magazine, Terry Plowman, publisher 50 Years or More of Business Recognition: Candy Kitchen Shoppes & Bruce Leiner 20 Years or More Chamber Membership Recognition: Apple Electric, Arena's Famous Deli Bar, Aubrey Construction, Inc., Blue Moon Restaurant, Christmas Tree Hill, Cochran's Apartments, Delaware Coast Press, Fulton Bank, Delaware National Division, Ocean Travel, Inc., Rehoboth Beach Public Library, Sea Shell Shop, The Whitson, and Victoria's Restaurant Dewey Beach Volunteer of the Year: Beverly Corelle City of Rehoboth Beach Special Recognition: Park Mobile Team – June Embert, Dave Henderson, Willy Embert, Mike Peterman, and Rehoboth Beach – Dewey Beach Chamber of Commerce Dewey Beach Lifeguard of the Year: Ryan Cannon $500 RBDBCC Scholarship: Janey Roope $500 Delaware Coast Press Scholarship: Brandon Harris $500 W.D.M.S Scholarship: TBA Individual Service Awards: Former Delaware State Senator, George Bunting, Former Town of Dewey Beach Commissioner, Jim Laird, Former Town of Dewey Beach Commissioner, Marty Seitz Rehoboth Beach – Dewey Beach Chamber of Commerce Volunteer of the Year:
Pam McCutcheon, WSFS Special volunteer recognitions: Jay Becker, Hayden Evans, Dennis Forney, Mark Lally, Ed Lewandowski, Marcia Maldeis, Rob Marshall, Stan Mills, Karen Mumford, George Palmer, Diane Pringle, Zeke Przygocki, Mary Ann Sockriter Top sponsorship recognition awards: 7 Eleven, Affinity Energy Management, Applied Bank, Atlantic Liquors, Atlantic Sands Hotel & Conference Center, Bethany Blues, Better Business Bureau of Delaware, Boardwalk Builders, Cape Gazette, City of Rehoboth Beach, Comcast of Delmarva, Community Bank, County Bank, Crabby Dick's Marketplace and Grill, Crosswinds Motel, Delaware Today Magazine, Delmarva Power, Dos Locos, Fulton Bank, Delaware National Division, Great Scott Broadcasting, Jake's Seafood House, Jefferson, Urian, Doane, & Sterner, P.A., Kings Creek Country Club, Kiwanis Club of Coastal Delaware, LC Homes, M & T Bank, Mariachi Restaurant, Nemours Health & Prevention Services, PNC Bank, Prudential Gallo, Rehoboth Beach Animal Hospital, Starboard Restaurant, Tanger Outlets, TD Bank, TGI Fridays, The Bake Shoppe, Town of Dewey Beach, W.D.M.S. Entertainment and Promotion, WBOC TV 16, WMDT TV 47, WRDE TV MyRTV 9, and WSFS For more information, contact Kate Bell at 227-2233, ext. 11 or events@beach-fun.com.
VOLUNTEERS RECOGNIZED The Greater Millsboro Chamber of Commerce recently held their annual volunteer appreciation dinner. Jennifer Antonelli of Media Com received the volunteer of the year award and John Thoroughgood of Thoro-Goods Concrete received the business of the year award. Picture by Maria Counts, Coastal Point Business Report | January 2013
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SCHOOL DONATION The Chamber of Commerce for Greater Milford presented the Milford School District with a $3,000 check from a portion of the proceeds from the 6th Annual Holiday Auction/Tastes of Milford. Pictured from left: Pete Renzi, i.g. Burton; Laurie Judd, CCGM; Barbara Steele, Taste of Milford chairperson; Jo Schmeiser, CCGM; Dr. Sylvia Henderson, Milford School District; Milford Buccaneer; Cyndi McDongell, Milford School District; Shawn Snyder, Milford School District; Karen Sunquist, Milford School District; Craig Warrington, Milford School District.Â
The Greater Laurel Chamber of Commerce held a ribbon cutting to welcome one of its newest members to Laurel. On Friday, Nov. 30, a ceremony with open house was held at the new Dynamic Physical Therapy & Aquatic Rehabilitation Center, 400 S. Central Ave., Laurel. The center, located in the former Laurel Post Office building, will soon feature a room in the building with a therapy pool dedicated to aquatic therapy. Other Dynamic Physical Therapy centers are located in Georgetown, Lewes, Long Neck and Selbyville. On hand for the ribbon cutting were: from left, front row: Al Turchan, Fulton Bank; Karin DeArmi Hunt, Bank of Delmarva; Laurel Mayor John Shwed; Larry DeFrancisco, Dynamic Marketing; Mary Ann DiBonaventura, Dynamic Sussex County Regional Manager; Dwayne J. Platske, MSPT, Laurel Dynamic clinic facility director/physical therapist; Amy Bakamenko, Dynamic marketing manager; and Kathy Dykes, Laurel Chamber administrative assistant. In the back row: Don Dykes, Laurel Chamber executive director; Lindsey Rogers, Laurel Dynamic clinic technician; State Representative, Tim Dukes; State Senator Robert Venables; and Sussex County Council President, Mike Vincent. Not present during photo was Jackie Adams, Laurel Dynamic Clinic receptionist. Photo by Tony Windsor
dynamic physical therapy RIBBON CUTTING 10
Business Report | January 2013
TD BANK RIBBON CUTTING TD Bank, a member of the Lewes and Rehoboth chambers of commerce, recently opened a branch in the Tanger Outlets Midway in Rehoboth. From left, in front cutting the ribbon is Chris Wiggins, store manager; to the left is Michael MacFarland, TD regional vice president for Delaware; Jeff Bradshaw, TD retail market manager, Delaware; Jim Ford, Lewes mayor; Ed Goyda, Lewes Public Library director; Betsy Reamer, Lewes Chamber of Commerce executive director; Rep. Pete Schwartzkopf, D-Rehoboth Beach; Fred Sears, Delaware Community Foundation; Brian Monday, TD Metro DC/Delaware regional president; and Rich Garrett, Children’s Beach House executive director. To reach TD Bank, call 302-644-0952.
Moore speaks on behalf of partnership Gregory V. Moore, P.E., vice president of Becker Morgan Group, recently spoke at the Complete Communities Delaware 2012 Summit on Nov. 13, 2012, hosted by the Delaware Department of Transportation (DelDOT), Delaware Office of State Planning Coordination (OSPC), and the University of Delaware’s Institute for Public Administration (IPA). The event, which took place at Dover Downs Hotel & Casino, brought together local, regional, and national private- and public-sector leaders, as well as community stakeholders, to discuss opportunities and issues related to complete communities in Delaware. Moore was part of the panel on “Opportunities & Challenges: Lessons Learned from the Development Community.” Moore, who is principal civil engineer for Becker Morgan Group, is actively involved in various civic organizations. Through his work on the Greater Dover Committee he led the effort to form the Downtown Dover Partnership where he serves as president and is a member of the Economic Development Committee.
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Business Report | January 2013
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Local Winery Receives Annual Tourism Award Since becoming Delaware’s first commercial winery in 1993, Lewes-based Nassau Valley Vineyards has won dozens of awards at competitions around the globe. And on Wednesday, Dec. 12, the renowned winery won one more, becoming the recipient of Southern Delaware Tourism’s annual recognition award for 2012.
The honor, that recognizes a person or organization in Sussex County that has contributed significantly to the area’s vital tourism industry, is awarded annually by Southern Delaware Tourism (SDT) and its board of directors. Voted on by a panel of independent judges, each nominee for the award is judged
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Business Report | January 2013
based on the following criteria: Visitation draw Contribution to a unique event, or making an attraction unique Promotion Helping to place Sussex County on the map Nassau Valley is Delaware’s first and only farm winery, defined as a place where grapes are grown, produced into wine and sold, all in the same location. The facility produces a wide variety of wines, from sweet to dry and white to red. Owner Peggy Raley-Ward and her staff grow Cabernet Sauvignon, Merlot, Chardonnay and Cabernet Franc, and supplement their production with high quality regionally grown fruit. Nassau Valley has also become a popular backdrop in recent years for visitors partaking in so-called “destination weddings.” With several facilities and packages available, this relatively new facet of their business has also had a significant impact on the local economy. In addition to the many awards won by the winery over the years, Raley-Ward was also named the 2007 Delaware Travel & Tourism Person of the Year for her work in promoting tourism in the state. She is also an accomplished jazz musician, when she’s not working in the vineyards. “Peggy and her work in the wine business has certainly helped promote, not only tourism in general, but also in growing our culinary tourism initiatives,” says Thomas. “We are very happy to add her to our list of past winners, all of whom have been great friends to the tourism industry through the years. She’s done a great job for a long time, and is very deserving of this recognition.” Each year, the staff and board of directors of Southern Delaware Tourism, the convention and visitors bureau for Sussex County, has recognized a person or group that has contributed to promoting visitation in the area. Recognizing how important the industry is to the financial well being of southern Delaware, this “friend of tourism” is honored during a special ceremony held each December. Past recipients of the annual award include the Apple Scrapple Festival, Dogfish Head Brewery Tours, the Rehoboth Beach Film Festival and the Lewes Maritime History Trail. Last year’s winner was the Ocean to Bay Bike Tour, organized by the Bethany-Fenwick Area Chamber of Commerce.
Business Report | January 2013
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Bayhealth begins planning new health campus
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Business Report | January 2013
COVER STORY
By Carol Kinsley A new era has begun at Bayhealth Milford Memorial. Bayhealth has launched the Master Facility Planning process for a state-of–the-art health campus. It will be located on the existing 20-acre property where the hospital has been serving the community since 1938. This venue provides the infrastructure, parking access and space necessary for the replacement facility. “The planning process begins with a thorough review of all services presently offered. We will look at all service areas and determine from a system level the need for expansion or growth which will encompass the growing demands of the community. Bayhealth continues its ongoing provider recruitment efforts to meet current and future clinical service demands,” explained Michael Ashton, administrator, Milford Memorial Hospital. “As part of the Master Facility Planning process, we look forward to our continued partnership with the City of Milford and surrounding areas with the objective to position our campus to meet the community needs for many years to come. We will continue our focus at expanding acute and ambulatory services appropriately,” said Ashton. Ashton is experienced in such planning. Before coming to Milford in 2011, he was administrative director of the Medical Service Line for Wellspan Health in York, Pa. He had oversight of strategic planning, development, facility planning, construction and contracting for the service lines clinical departments and medical practices. “A key element in completing a successful Master Facility Planning is our partnership with our medical staff. Their participation, involvement and feedback is crucial in the process. We believe in working together to achieve a shared vision that will deliver the service outcome the community needs and desires.” Ashton stated they hope to have the master plan done in the fall of 2013. Upon the conclusion of the Master Facility Planning, the design development with a detailed service-by-service programmatic planning and modeling of each service will occur. EwingCole, a nationally recognized, fully integrated architecture, engineering, interior design and planning firm, has been selected to assist with the Master Facility Planning. “EwingCole will foster our evaluation of the existing site and make recommendations about building locations and the overall use of the property. In addition, they will help assess how to optimize the location and our placement of services Just a few of the all star medical, clinical and support staff at the Bayhealth Milford campus. Photo by Eric Young
within our community,” Ashton said. "It is important to note that work is being done behind the scenes because we want to make sure everything is taken into consideration. We want to get it right. We want to design and construct a facility that will meet the community’s needs for the next 50-plus years,” acknowledged Ashton. Heidi LeGates, director of Patient Care Services, is responsible for nursing care in the med-surg units, intermediate care and intensive care unit at Milford Memorial. LeGates, who has been with the organization for 31 years, said she is very excited about plans for the new hospital. "We have a great architectural firm working with us," she said. Construction will be in stages so the hospital can continue to provide care while new areas of construction are being built. "This will remain a community hospital. I'm proud to say that. Most care rendered to patients in the United States is in a community hospital setting." The staff at Milford Memorial is excellent, LeGates continued. "I take pride in our staff here. The level of care in this community hospital is just as good as what you can get in a university setting. In other words, you don't have to go to a big city to get quality medical care.” Bayhealth is committed to professional development including continued education, where clinicians (nurses, physicians, support staff) become experts in their respective fields. Bayhealth is also committed to investing in providing the appropriate resources and tools needed to deliver a standard of high-quality of care for our patients. As an example, LeGates stated, "We just replaced the intensive care monitors. We encourage staff input when choosing equipment. We want what's best for the patient." Ashton also expressed pride in what the Milford campus offers today. "We have a really great team here. It is an honor to hear from community members the positive things we do and also to hear where we have opportunities to train, educate, grow and develop as an organization. One of our core values is teamwork, which includes our caregivers, support services, medical staff, volunteers and our patients." The goal, quite simply, is to minimize disruption to the community, medical staff and to our patients. Ashton continued, "We want to meet the needs of the community we serve and provide the best care we can have so that as an organization, we can live up to our vision and mission — to improve the health status of all members of the Bayhealth community.”
Business Report | January 2013
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ENERGY
Ways to cut energy costs and dependence By Carol Kinsley Perhaps at no time in recent memory was our dependence on energy more evident than in the aftermath of Superstorm Sandy. Delaware was lucky. In neighboring states of New Jersey and New York, some residents went weeks before their power was restored. Lines at gas stations were reminiscent of the gas shortage of the 1970's. In many cases, it was not a fuel shortage that caused stations
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Business Report | January 2013
to close but a lack of electricity. A generator could have kept pumps working. For homes and businesses, a standby generator is a kind of insurance policy, suggested Andy Cannon, operation/sales manager of George Sherman Corporation. "We educate people on how to protect their home and business using a generator. We'll come out to the house or business and get a wish list - what the customer wants to operate in an outage. Then we design a
system. It can be for the whole house or just the basics." Cannon explained that an automatic transfer switch monitors for an interruption of power and as soon as there is an interruption, the transfer switch turns the generator on to feed the number of circuits that have been selected to provide with power. "As soon as the power is restored, the switch shuts the generator off and you're back to normal operation," Cannon said. The transfer switch also does a weekly exercise to run though the checks and balances of the system and charge the battery. Most generators run on LP gas but are convertible to natural gas, he added. A very small number of applications use diesel fuel for generators, including, some commercial businesses. In rural areas, propane is stored in tanks above or underground, Cannon said. Some developments have a cluster of tanks with underground lines like natural gas and meters for each home. Chesapeake Utilities, founded in 1859 as Dover Gas Light Company, distributes natural gas to approximately 53,800 residential, commercial and industrial customers in Delaware and Maryland. The Delaware Division serves southern New Castle County and is the only natural gas distribution system serving Delaware's Kent and Sussex Counties. Its Maryland Division operates the only natural gas distribution system, with the exception of one municipal system, on Maryland's Eastern Shore. Darrell Wilson, director of marketing and communication, said areas of western Sussex County, including Seaford, Laurel and Delmar, are among areas currently being served with natural gas. "Most expansion is being focused on areas in and around Lewes," Wilson said. Beebe Hospital is already set up. Expansion is headed south on Route 113 to connect areas around Dagsboro, Frankford and Selbyville.
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Business Report | January 2013
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Wilson added, "We offer significant energy savings for customers and for communities who choose to switch to natural gas." Chesapeake Utilities is also engaged in electric and propane gas distribution. SchagrinGas is one of the top 50 independent providers of propane in the United States, according to E. B. "Rick" Levinson, president and CEO. Founded by his grandfather Harry Schagrin in 1932, SchagrinGas serves the entire state of Delaware, southeastern Pennsylvania and northeastern Maryland, including Maryland's Eastern Shore. "We deliver by truck," Levinson said, whether to fill a small tank for a gas stove or a bulk tank for a factory. "We can bring in equipment for either one," he said. "We get a lot of our propane security from the fact that we have two rail sidings in Georgetown and in West Grove, Pa. Our supply is reliable and consistent." Levinson noted this is the 100th anniversary of the discovery of propane, which can be used for everything that natural gas can, from heating, hot water, cooking and clothes drying to operating vehicles. Â
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"A lot more propane than natural gas has been used for 70 years for motor use," he said. "We've run our vehicles on it since 1948." Custom conversion kits are designed for different vehicles, he explained. You can do your own conversion or buy a vehicle already equipped for propane. Propane use runs about half the price of gasoline, he continued. "It's clean burning fuel, much cleaner than gasoline and almost identical to natural gas in emissions." Propane is one of the byproducts coming out of natural gas that has been discovered in shale. "It's amazing how much additional product we have available," Levinson said. "The dramatic increase in supply is bringing the price down dramatically." In comparing the cost of propane and natural gas, Levinson said, "Bottom line, propane is about 20 percent more expensive. But the beauty of propane is that you can install it just about anywhere. Natural gas requires tremendous infrastructure." He added that storage does not affect propane, which is stored under pressure and "never goes bad." That's why it is used in
remote areas for emergency standby generators. While most forced air heating systems require electricity for blower fan and igniter, in the case of a power failure a gas fireplace can heat a home with radiant heat, without electricity. "Ultimately, if you have a home generator system, completely independent of the utility network, no matter what's going on outside, your system can keep going with heat in the winter and air conditioning in the summer. It's a great thing to have." SchagrinGas also designs, installs and services generator systems, as well as anything that uses propane gas, from heating to air conditioning and more. Emergency service is provided around the clock, every day of the year. For more information, call 800-341-4022 or visit www.schagringas.com. George Sherman, a 52-year-old family owned and operated business, also provides installation and maintenance for heating and air conditioning systems of all major brands, including geothermal systems. "We're committed to customer service, regardless of the type of equipment customers have in their home," Cannon said. Sherman also does plumbing - and all services are available 24 hours a day, seven days a week. Sherman has a "Solution Center" in Lewes, a 3,600-square-foot interactive showroom which is unique to the industry, Cannon said. Â "Customers can come in and get educated on HVAC and plumbing and see everything we do." For example, Mitsubishi offers a high efficiency and extremely quiet heating system that works like a heat pump but has air handlers or modules in each room - and no duct work. Each room is individually controlled. Cannon said many owners of older beach bungalows are replacing their "window shakers" (window air conditioning units) with Mitsubishi units and cutting energy bills in half. Geothermal is another way to save by using the natural heat storage ability of the earth and/or the earth's groundwater to heat and cool a home or business, Cannon said. Tax credits are available until 2016 which offset the cost of the wells, which are 30 percent of the cost of the job. So you end up paying about the same as a high efficiency gas or hybrid system. Sherman is licensed to perform plumbing and HVAC work in Delaware, Maryland, Virginia and North Carolina. Sherman Heating Oils delivers LP gas, fuel oils, kerosene and diesel fuel. For more information, call 302-645-5267
GUEST COLUMN
Rebuilding credit: it’s not too late By John Rowley
It’s true, negative credit items can remain on your credit report for up to 7 years (up to 10 years for public records, such as a bankruptcy, tax lien or judgment). But this doesn’t mean that you have to wait 7 to 10 years to begin reestablishing a good credit rating. Because credit scoring models typically lend more weight to your recent activity than to the mistakes you’ve made in the past, you can change your habits right now and begin reestablishing yourself as a good credit risk for a purchase or refinance loan in just 6 to 12 months. The following are a few Dos and Don’ts when it comes to rebuilding your credit: 1. Three months prior to securing your mortgage, don’t apply for, close, or pay off any collections, charge-offs, loans, or other kinds of credit without speaking to your credit repair specialist first. Any one of these actions, as innocent as they might seem, could seriously affect your credit score, adding significant costs to your mortgage should your score suddenly drop. 2. If you have any credit card accounts with excellent credit histories, do use them but use them strategically. Keep your balances below 30% of their limits for 3-6 months prior to entering into a loan transaction, and use them only for small purchases that you can easily pay off completely at the end of the month. Remember, creditors like to see evidence of stability, so the goal is to keep the good reports coming month to month without falling into the same financial traps that led to credit challenges in the past. 3. If you don’t have a credit card, do get a secured card immediately. This is a great way to rebuild or establish credit quickly. Because this account is secured by funds that you deposit (typically between $100 and $400) you’re not seen as a great risk to the card issuer because of your initial investment. Again, use this card strategically to build a strong credit history. Pay your bill on time every month, and it won’t be long before you qualify for an unsecured credit account. Talk to your credit repair specialist about which cards to apply for. For some, opening a credit account with a co-signer could be a better alternative, but it’s important to note that both you and your co-signer are equally responsible for any
activity on this type of account, good or bad, so this strategy could backfire in the end if you or your co-signer makes poor decisions. Don’t mistake “authorized user” for a cosigned account. While, in the past, becoming an authorized user on an account in good standing would benefit everyone on the account, the credit bureaus have reconsidered this practice, and new credit models have all but eliminated “piggybacking” your way to good credit. 4. Finally, do monitor your credit. Having an experienced professional on your side will allow you to focus on your long-term credit goals without having to make reestablishing your credit a second career. Give us a call at your convenience. We’ll be glad to review your credit and see what, if anything needs to be done to help you meet your financial goals and needs.
You are entitled to a free copy of your credit report once a year, an offer you should take advantage of. You can obtain your report at www.annualcreditreport.com. When you do receive your credit report, check to ensure the figures are accurate and act quickly to correct any mistakes. This may include any clerical errors, identity theft issues or incorrect information. If your credit score is low, you should begin working on a financial rehabilitation plan with a credit repair specialist, to begin correcting your credit profile. About the author John Rowley is a credit repair specialist with Angle Financial Services. John has over 20 years experience reviewing credit reports. He can be reached at 302-735-PLAN (7526) or online at www.YourCreditUp.com.
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HEALTH Beebe Home Health named in Top 500 list
Volunteer recognized Betty Bevans, a volunteer for 14 years with Nanticoke Health Services, worked her last official volunteer shift on Thursday, Nov. 29, 2012. She served over 6,800 hours volunteering with the organization in various areas including lobby sales, community health screenings, knitting and quilting projects and various other projects. Bevans found her passion volunteering at the Information Desk in the hospital’s main lobby interacting directly with those in need of help. “Her dedication and willingness to help whenever and however needed is a testament to her loyalty to Nanticoke,” said Jean Baldwin, director of volunteer Services. Pictured, from left: Jean Baldwin, Volunteer Services director; Dottie Brown, Registration & Switchboard manager; Barbara Hendricks, Human Resources director; Lori Lee, director; Linda Morris, Business Office director with Bevans (in front).
Beebe Home Health Agency has been named to the Top 500 of the 2012 HomeCare Elite™, a compilation of the top-performing home health agencies in the United States. Now in its seventh year, the HomeCare Elite identifies the top 25 percent of agencies and further highlights the top 100 and top 500 agencies overall. Winners are ranked by an analysis of publicly available performance measures in quality outcomes, process measure implementation, patient experience (Home Health CAHPS), quality improvement, and financial performance. “HomeCare Elite recognition continues to gain importance given the increased regulatory mandates and the threat of shrinking reimbursement revenue. Home health agencies that have earned recognition among the HomeCare Elite demonstrated that they not only can adapt to an evolving marketplace but continue to excel in clinical, patient experience, quality improvement, and financial outcomes,” said Marci Heydt, product manager for the post-acute care business group of DecisionHealth.
HUNGRY HOWIE’S DONATION Hungry Howie’s of Seaford hosted a breast cancer community awareness day on Saturday, Oct. 20, 2012. The day included games, prizes, raffles, and face painting. Representatives of Nanticoke’s Mammography department and Cancer Care Center provided education and awareness of cancer in the health tent and there was a special appearance by 107.1 radio station “The Duck.” Hungry Howie’s donated not only 10% of all proceeds from that day’s event but extended the donation to include 10% of proceeds from the entire month of October. Recently, Hungry Howie’s manager, Bonnie Moore, presented Nanticoke Health Services Foundation with a check for $1,200, which represented proceeds from October and sponsors of the community awareness day. The donated funds will benefit the Nanticoke Cancer Care Center. Pictured from left: Renee’ Morris, Nanticoke Health Services Foundation executive director; Moore and Steven A. Rose, Nanticoke Health Services president & CEO. 20
Business Report | January 2013
GUEST COLUMN
Preparing your business for the year ahead By Brad Slaney, CPA
Welcome to January and the start of a new year. Now’s the time to figure out (1) how well your business did last year, (2) decide what you will do to make it better this year and (3) set your course for achieving those goals. This three-step process may seem daunting, but successful business leaders recognize the necessity of paying close attention to finances. First, you’ll want to get your financial books in order so that you can create an accurate balance sheet. Start by gathering all of your financial documents from the past year — reconciliations of bank statements, lists of uncollectible accounts (with amounts owed), payroll liabilities, statements for any business investments in stocks or mutual funds and lists of accrued expenses (those costs that were incurred before December 31, but will not be paid until 2013). Remember to include documentation of the cost of any equipment purchased in 2012 because that value will be included on the balance sheet as a capital asset. Depending on the size of the business and how well records are kept, a business owner may be able to create a balance sheet on his own and sample templates are readily available online. However, because the balance sheet is an extremely important document with respect to the company’s financial position, many business owners prefer working with an accountant or bookkeeper to complete this exercise. The service of a professional can be helpful when creating a balance sheet, because accurately calculating some lines can be complex. Among the worrisome items are calculations for insurance and investments. And, with the uncertainty over tax rates during December’s “fiscal cliff” negotiations, making the proper allowances for taxes could be more difficult this year than in years past. Should you seek professional help, your accountant or bookkeeper will review your records, create a trial balance, suggest changes in how you categorize your assets and liabilities and then work with you to fine-tune the document. With your balance sheet complete, you
will have a snapshot of where your business stands. You will know your cash on hand, the value of your property and equipment, what you owe (both long- and short-term) and how much equity you have in the business. Now, you can proceed to the second step - determining how to make your business perform better this year. This assessment involves both looking back and looking forward. Take a look at the products or services your business provides and the expenses associated with each one. If you have a bakery, for example, do you make a greater profit on cakes than you do on cookies? If so, make a plan to focus on baking (and selling) more cakes this year. Keep in mind, however, that you may have to keep baking some of your lower-profit items — loaves of bread, for example — because they draw the regular customers who often buy your cakes. If you sell a lot of bread because its quality is outstanding, perhaps you could improve your profit margin by raising its price. In any case, the important aspect of this exercise is to determine how to enhance the most profitable components of your business while maintaining services that are essential to your customers and discarding offerings that are not generating positive returns. Also, consider ideas for new products and services that can be incorporated within your current offerings. As you complete your assessment, think beyond the dollars and cents. What does your company do that makes it outstanding? What makes customers come back? If you can capitalize on the intangibles that make your business special, you may be able to improve your bottom line without significant increases in costs. Now that you know what is working well (and what is not working so well) and you have your ideas for what you can improve or adjust, you can move to the third step - building a budget for the year. To get started, look at your sales for last year and track them month by month. If you have records for two years ago, look at them too, so you can identify seasonal peaks and valleys. If possible, break your sales down by
categories, because this will help you as you project your expenses. On the expense side, again break down last year’s spending on a monthly basis and list spending by key categories — payroll, benefits, insurance, rent, utilities, supplies, maintenance, taxes and so on. As you do, identify costs that are fixed (rent and most utilities, for example) and those that are variable (like supplies and maintenance). Also, try to determine whether specific expense items are related primarily to specific income items. If you are adding new products or services, remember to allocate the necessary amounts for new equipment or training. While the most basic budgets allot equal amounts to each line each month, having a better understanding of your income peaks and valleys will enable you to budget more for variable expenses in the months when income is high and less when income is low. And, by identifying costs associated with particular income items, you will be in a better position to make adjustments in spending during the year if one product or service begins to generate significantly more (or less) revenue. As you build your budget, be sure to include an expense line for contingencies (the unexpected items that can wreak havoc on a spending plan when there is no cushion to cover them). Just as families try to build a cash reserve sufficient to cover three to six months of expenses, you should do the same for your business. With your budget in place, you will be ready to face 2013 with a plan to move ahead with confidence. As the year progresses, do the best you can to stick to your plan. There will be adjustments along the way, but having a budget will enable you to anticipate the changes and taking the time to review your budget each quarter will help keep you on track. About the author Brad Slaney is a Certified Public Accountant with Horty & Horty, P.A., a Delaware accounting firm with offices in Dover and Wilmington.
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BECKER MORGAN HONORED
The Delaware Chapter of the American Institute of Architects (AIA) recently presented Becker Morgan Group with a 2012 Citation Award for the Milford Central Academy. This award recognizes significant achievements by AIA members in the planning, design, and execution of architectural projects. Milford Central Academy is a 126,000 GSF facility designed to serve 1,000 students in grades 8 and 9, while sharing athletic and music facilities with the adjacent Milford High School. The addition of the new facility required complete redesign of site circulation, allowing for separation of buses and vehicular traffic and the construction of new athletic fields. Milford Central Academy utilizes numerous energy conservation techniques.
DSWA CEO installed as president Mon.-Sat. 9 am - 9 pm • Sunday 10 am - 5 pm
Middletown Crossing Rehoboth, DE Milford, DE Smyrna, DE
302-376-1616 302-226-2300 302-424-8373 302-653-1515
Seaford, DE
302-628-1001
Seaford Commons Shopping Center
Or Any of Our 22 Locations! www.concordpetfoods.com
The Delaware Solid Waste Authority (DSWA) announces that its Chief Executive Officer, Pasquale S. Canzano P.E.,BCEE, was sworn in as president of the American Academy of Environmental Engineers and Scientists (AAEES) recently at its annual Board of Trustees (BOT) meeting held in Costa Mesa, Calif. Canzano, a licensed professional engineer in Delaware, became a Board Certified Environmental Engineer (BCEE) in 1990 in the specialty of Solid Waste Management. In 2005 he began serving two consecutive terms on the BOT as the national representative of the American Institute of Chemical Engineers (AIChE), a sponsoring organization of the Academy. He was elected vice president of the Academy in 2011 and recently completed serving as president-elect. He has chaired and served several committees of the Academy during his tenure on the BOT.
Morris James LLP acquires practice
Morris James LLP and Wilson Halbrook & Bayard, P.A. will combine their law practices effective Jan. 1, 2013. The six Wilson Halbrook & Bayard directors will join Morris James as partners. The Georgetown office will continue to operate at its present location at 107 W. Market St., and do business as Morris James Wilson Halbrook & Bayard LLP. The Morris James offices in New Castle and Kent counties will continue to operate as Morris James LLP.Morris James is pleased to combine with the preeminent Sussex County firm and its six lawyers: Eugene H. Bayard, Clayton E. Bunting, Dennis L. Schrader, Robert G. Gibbs, Eric C. Howard and David C. Hutt.
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GUEST COLUMN
By James Diehl
Well, it’s wintertime here in southern Delaware. The beaches are empty, the weather is chilly and our roads are certainly less than crowded. But all of us who know “Slower Lower” well know that the calmer, more relaxed atmosphere won’t last for long – before we know it, Mother Nature will once again hike up the mercury in the thermometer and the “high season” will start anew. It’s those warm weather months, after all, that keep us ticking here in the southernmost regions of the nation’s first state. Indeed, we are very lucky in Sussex County that we have such a strong tourism base, one that contributes more than $800 million in direct sales each year to the local economy. It’s that industry that has allowed our economy here to remain stronger than in many parts of the country, especially during the economic downturn that had such far-reaching affects on so many areas. And you know what? As long as that big body of water to our east stays put, that will never change! People flock to Sussex County every spring and summer to enjoy our fivestar beaches, our wonderful tax-free shopping experiences and the charming small towns that make up the region. The 26 miles of Atlantic coastline that we are privileged to enjoy and maintain are, without a doubt, the hub of the area’s tourism industry. That will never change, nor should it. But what we at Southern Delaware Tourism have been trying to accomplish through our new “beaches are just the beginning” campaign is to promote all of Sussex County. We realize very well that the majority of folks who flock to our area from Baltimore, or Washington, D.C., or Philadelphia or any of a number of other cities and states, come here to visit our beach communities. And to be honest, we wouldn’t have it any other way. But we also realize that a good number of those same people are visiting the area for at least a week at a time, so let’s find a day (even a rainy day) and get them out of their hotel rooms and exploring the rest of Sussex County. Contrary to popular belief, there is, in fact, life west of Route 1. And it’s ready to be discovered! From a historical perspective alone, there is
There’s no place quite like Southern Delaware so much to offer in the western reaches of the county. Old Christ Church, the Ross Mansion and Plantation, the middle point of the Mason Dixon Line, the historic Woodland Ferry – the list goes on and on. And that doesn’t even include activities on or near the pristine Nanticoke River, or the many unique festivals that are held each year in the area. Then there is culinary tourism, which has also become a major driver for the local tourism industry. With award-winning restaurants dotting the local landscape from east to west, as well as farmers markets and farm to table programs, culinary options have become another big reason for people to visit our little area of the world. But whether it’s east or west or north or south, there is one constant to living in south-
ern Delaware – the high quality of life. With its small towns, its friendly people, its low taxes and its proximity to Mother Ocean, there is no place on earth quite like the area “below the canal.” It’s “God’s Country” at its finest – here for those of us who live nearby to enjoy, and for those who are visiting here to discover. Get out there and enjoy it! About the author James Diehl is the media relations manager for Southern Delaware Tourism, the convention and visitor’s bureau for Sussex County. He will be submitting a tourism-based column to the Morning Star Business Report on a monthly basis. Visit www.visitsoutherndelaware.com for more information.
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BUSINESS LICENSES Bethany Beach Bethany Area Realty LLC; 778 Garfield Pkwy., Bethany Beach; professional services-real estate broker Bridgeville Harris, Kenneth Raymond; 4194 Dublin Hill Rd., Bridgeville; reconciliation purpose code Kevin Carson TA Edgar Brooks; 204 Market St., Bridgeville; professional and/or personal services Delmar Chew’s Unlimited LLC; 38113 Brittingham Rd., Delmar; contractor-residential Dover Creekside Mechanical; 534 Marshtown Rd., Dover; contractor-residential Gabriel Inc.; 874 Wilson Dr., Dover; contractor-residential JNC Construction LLC; 35758 Bethany Crest Ln., Dover; contractor-residential Johnson, Angelia M., Girl Paparazzi; 37 E. Darby Cir., Dover; photographer Maas, Jaimie, JLM Contracting; 2483 Forrest Ave., Dover; contractor-residential Marta’s Bookkeeping Service; 100 White Oak Rd., #21, Dover; professional and/or personal services Mia Pettit; 103 Mont Blanc Rd., Dover; professional and/or personal servicesunclassified Nia Products; 243 Bradley Rd., Dover; reconciliation purpose code Occupational Health Services of Delaware LLC; 283 N. Dupont Hwy., Dover; professional services-medical office Open Door Communities LLC; 51 Webbs Ln., Dover; lessee of tangible property Owens Technical Services; 653 Jefferic Blvd., Dover; reconciliation purpose code Pumphrey, Leroy, SHA’s Affordable Landscaping; 90 Vanessa Dr., Dover; contractor-residential S&X Restaurant Inc., BOC BOC Chicken Delicious; 1365 N. Dupont Hwy., Dover; reconciliation purpose code Shoebox Bookkeeping By Design LLC; 730 Lakewood Pl., Dover; professional and/ or personal services-unclassified Shore Wash Enterprises Inc.; 1117 S. Dupont Hwy., Dover; retailer-various products Shutter Shine LLC; 200 Beechwood Ave., Trlr. 59, Dover; contractor-residential Smith, Daryl Salons LLC, Fantastic Sams; 96 Salt Creek Dr., Dover; personal services-beautician 24
Business Report | January 2013
Turner, Latoya D., Cleaners 4 Closure; 122 Lakshman Trl., Dover; professional and/or personal services Vanhorn Maintenance Services LLC; 10 Foxhound Ct., Dover; contractor-residential Georgetown Delmarva Custom Builders Inc.; 26070 Kits Burrow Ct., Georgetown; contractorresidential Jay Ambe Inc., Georgetown Liquor; 20749 Dupont Blvd., Georgetown; retaileralcoholic beverages/tobacco products retailer Parkowski, Guerke & Swayze P.A.; 16 S. Front St., Georgetown; professional services-legal office Penuel Insurance Agency LLC; 522 E. Market St., Georgetown; sales representative Secluded Oasis LLC; 18674 Asketum Branch Rd., Georgetown; professional and/ or personal services Two Farms Inc.; 20579 Dupont Blvd., Georgetown; retailer-various products; retailer-food (except restaurant) Greenwood Mooney, Joshua S., Savings and Sales; Selling Chances; 608 Seachase Ln., Greenwood; retailer-various products MSM Homes & Renovations; 12554 Woodbridge Rd., Greenwood; reconciliation purpose code Silvana Line LLC; 6999 Scotts Store Rd., Greenwood; drayperson/mover Small Wonder Cheese; 2140 Seashore Hwy., Greenwood; retailer-food (except restaurant) Wardwell Construction LLC, JBS Construction; 8801 Greenwood Rd., Greenwood; contractor-residential Harrington Paula Wambold, Simply Crafty; 252 Raughley Hill Rd., Harrington; retailer-dry goods & apparel Laurel End Result Gym; 28167 Seaford Rd., Laurel; personal services-health club/spa Mesidor, Carlyne, Brothers & Sisters Variety Store; 124 W. Market St., Laurel; retailer-various products Staton, James Jr., James Electronic Repair and Srvcs.; 12290 Trussum Pond Rd., Laurel; reconciliation purpose code Superior Clean Solutions LLC; 34086 Bi State Blvd., Laurel; professional and/or personal services
Lewes DJS Happy Tails LLC, DJS Pet Depot; 17644 Coastal Hwy., Ste. 7, Lewes; retailer-various products Ecker, Paul, Ecker Fitness; 34069 Willow Dr., Lewes; professional and/or personal services-unclassified Enoch Construction LLC; 33082 E. Light Dr., Lewes; contractor-residential Greenan, Casey N., Greenan Services; 8 Tradewinds Ln., Lewes; contractorresidential Hosmane Cardiology LLC; 4745 Ogletown Stanton Rd., Medical Arts Pavilion 1 #135, Lewes; professional services-medical office McBride, Chris, C&R Roof Cleaning; 34152 David Dr., Lewes; contractor-residential Rosenfeld Consulting LLC; 16762 Kalmar St., Lewes; professional and/or personal services Zeina, Jeha; 31269 Deer Run, Lewes; professional and/or personal services Milford A Day Early Publishing; 101 Drew St., Milford; professional and/or personal services FE Construction, Carlos Dominguez Espinosa; 37 Fisher Ave., Milford; contractor-residential Gallery 37; 8 S. Walnut St., Milford; retailer-various products Olympia Sport Center Inc., Olympia Sports; Plaza at Milford; 600 N. Dupont Blvd., Milford; retailer-various products Smile Foundation; 507 Seabury Ave., Milford; reconciliation purpose code Millsboro BDM Services Unlimited LLC; 23 Cove View Rd., Millsboro; contractor-residential Harbeson Auto Sales; PO Box 851, Millsboro; wholesaler-transportation equipment Harwell, Jayne E., Coastal Services; 24832 John Williams Hwy., Millsboro; professional and/or personal servicesunclassified Parlakkilic LLC; 26089 Long Neck Rd., Millsboro; retailer-restaurant Uncle Phil’s Trucking LLC; 31534 Hickory Hill Rd., Millsboro; drayperson/ mover Seaford Clark, Terenda L.; 25668 N. Parkway Rd., Seaford; retailer-restaurant Morris, Jr., Norman D.; 48 N. Front St. Ext., Seaford; reconciliation purpose code Pacheco Construction LLC, Albino
Pacheco Leon; 25713 Covert St., Apt. B-19, Seaford; contractor-residential Resilme, Rene, Harvest Team USA; 1515 Middleford Rd., Seaford; professional and/or personal services-unclassified Wilkerson, Sandra, Mommom’s Creations; 10747 Old Furnace Rd., Seaford; retailer-florist
Smyrna Amiri, Seema; 50 Lake Dr., Smyrna; professional and/or personal servicesunclassified DZ Cleaning; 410 E. Commerce St., Smyrna; reconciliation purpose code Hoffecker, Barbara, First State Framing & Gifts; 488 Sequoia Dr., Smyrna; retailervarious products Holly Brown RSAT Counselor; 1181
Paddock Rd., Smyrna; professional and/or personal services-unclassfied J. Neal Transport LLC; 1474 Big Woods Rd., Smyrna; drayperson/mover Pro-Bee Cleaning Service; 441 Baldwin Dr., Smyrna; professional and/or personal services The House that God Built 1210; 962 Smyrna Landing Rd., Smyrna; contractorresidential
Five Star Real Estate Agents recognized in Delaware Today Coldwell Banker Resort Realty is proud to announce Five Star Real Estate Agents - Skip Faust, Henry Castelline, John Bohne, Kathy Douglass, Diane Stacy and Trina Joyner. Five Star Professional partnered with Delaware Today to determine the real estate agents in the Delaware area who provide exceptional service and overall satisfaction. The Five Star Professional research team contacted clients, peers and industry experts and asked if they had experience working with a real estate agent. Those who participated in the research provided the name of a real estate agent and rated that individual according to criteria such as integrity, communication and customer service. The resulting list of Five Star real estate agents comprised an elite group, representing less than 7 percent of 4,200 licensed agents in the Delaware area. “Coldwell Banker Resort Realty is proud to have six agents recognized by inclusion in this elite group,” said Bruce Plummer, broker and chief operating officer of Coldwell Banker Resort Realty. “Skip Faust, Henry Castelline, John Bohne, Kathy Douglass, Diane Stacy and Trina Joyner work hard to represent their client’s interests and accomplish the company’s mission to provide unmatched resources, impeccable client service and a track record of distinction.” Skip Faust has been a licensed realtor since 1986. Faust, a native and lifelong resident of Lewes, as well as a University of Delaware Business and Economics graduate. Faust is an Accredited Buyers Representative (ABR). He has been recognized as Coldwell Bankers’ number one agent, within fran-
chised companies, for the State of Delaware for 16 consecutive years and is also a member of the Coldwell Banker International Presidents’ Circle, an award given to only 3% of sales associates by Coldwell Banker International. This is his third year recognized as a Delaware Today 5 Star Realtor. Henry Castelline has been a licensed realtor for eight years. He has earned the following designations: Accredited Buyers Representative (ABR), Certified Residential Specialist (CRS), Internet Specialist (ePro) and Short Sale and Foreclosure Specialist (SFR). Castelline has lived and worked in Sussex County for over 30 years. This is his third year being recognized as a Delaware Today 5 Star Realtor. John Bohne has been a licensed Delaware realtor for eight years, previously licensed in Massachusetts before moving to Delaware. Bohne is a trained relocation specialist, has the Green designation and has completed the National Association of Realtors “Short Sales and Foreclosures” training. He has been recognized for his accomplishments with Coldwell Banker as a member of the President’s Multi-Million Dollar Circle for 2008, 2009 and 2010, and the President’s Gold Circle for 2011. This is his third year recognized as a Delaware Today 5 Star Realtor. Kathy Douglass has been a licensed Delaware realtor since 2003. She has been a lifetime vacationer to the Rehoboth and Dewey Beach areas and has owned several investment properties over the years. Having previously owned and managed her own business for 20 years prior to her real
estate career, she has a depth of experience in property acquisition and management. Douglass also holds the Green Realtor designation and is currently serving as treasurer for the Sussex County Women’s Council of Realtors. This is her second year recognized as a Delaware Today 5 Star Realtor. Diane Stacy has been a licensed Delaware realtor since 1988. Stacy is a certified e-pro, a designation held by only 8% of the over 1,000,000 National Association of Realtors members. Over her career, Diane has been recognized several times for her outstanding performance on both closed listing volume and closed sales volume by inclusion in the International Sterling Society, President’s Gold Circle and President’s Multi-Million Dollar Club. Trina Joyner is the 2012 president of the Sussex County Association of Realtors. She obtained her Delaware Associate Broker’s license in 2008 and holds the Certified Residential Specialist (CRS) and Green designations. She received the 2011 Coldwell Banker President’s Silver Circle Award. This is her third year recognized as a Delaware Today 5 Star Realtor. She is also a member of the Women’s Council of Realtors. Faust, Castelline, Bohne, Douglass, Stacy and Joyner are all members of the Sussex County Association of Realtors, Delaware Association of Realtors and National Association of Realtors. Faust, Castelline, Bohne, Douglass and Stacy may be reached at 20184 Coastal Hwy., Rehoboth or by calling 302-227-5000. Joyner may be reached at 22350 Sussex Hwy., Seaford or by calling 629-5575. Business Report | January 2013
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BUSINESS DIRECTORY ACCOUNTING
CHAMBER OF COMMERCE
Horty & Horty, P.A. Doug Phillips, CPA, Cr.FA 302-730-4560 cpainfo@horty.com 3702 N. DuPont Hwy. Dover, DE 19901
Bethany-Fenwick Area Chamber of Commerce Carrie Subity 302-539-2100 302-539-9434 fax www.bethany-fenwick.org info@bethany-fenwick.org 36913 Coastal Highway Fenwick Island, DE 19944
ADVERTISING Morning Star Business Report Bryant Richardson 302-629-9788 302-629-9243 fax www.msbusinessreport.com sales@mspublications.com 951 Norman Eskridge Hwy. P.O. Box 1000 Seaford, DE 19973 ARCHITECTS & ENGINEERS Davis Bowen & Friedel, Inc. Randy Duplechain, P.E. 302-424-1441 www.dbfinc.com 23 N. Walnut St. Milford, DE 19963 George, Miles & Buhr, LLC Michelle Everngam 302-628-1421 302-628-8350 fax www.gmbnet.com meverngam@gmbnet.com 400 High St. Seaford, DE 19973 BUSINESS ORGANIZATION Better Business Bureau of Delaware Christine Sauers 302-221-5255 302-221-5265 fax www.delaware.bbb.org info@delaware.bbb.org 60 Reads Way New Castle, DE 19720
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Business Report | January 2013
Central Delaware Chamber of Commerce Judy Diogo 302-734-7513 302-678-0189 fax www.cdcc.net jdiogo@cdcc.net 435 N. DuPont Hwy. Dover, DE 19901 Georgetown Chamber of Commerce Karen Duffield 302-856-1544 302-856-1577 fax www.georgetowncoc.com info@georgetowncoc.com 229 E. Market St., PO Box 1 Georgetown, DE 19947 Lewes Chamber of Commerce Betsy Reamer 302-645-8073 Toll Free 877-465-3937 302-645-8412 fax www.leweschamber.com inquiry@leweschamber.com 120 Kings Hwy., P.O. Box 1 Lewes, DE 19958 Greater Millsboro Chamber of Commerce Amy Simmons 302-934-6777 302-934-6065 fax www.millsborochamber.com millsboro@intercom.net P.O. Box 187 Millsboro, DE 19966
Milton Chamber of Commerce Georgia Dalzell 302-684-1101 www.historicmilton.com chamber@historicmilton.com 707 Chestnut St., P.O. Box 61 Milton, DE 19968 Rehoboth Beach - Dewey Beach Chamber of Commerce & Visitor Center Carol Everhart 302-227-6446 302-227-2233 ext. 13 302-227-8351 fax www.beach-fun.com carol@beach-fun.com 501 Rehoboth Ave. Rehoboth Beach, DE 19971 Greater Seaford Chamber of Commerce Paula Gunson 302-629-9690 302-629-0281 fax www.seafordchamber.com admin@seafordchamber.com 304 A High St. Seaford, DE 19973 EDUCATION Delaware Technical Community College Corporate and Community Programs Christopher M. Moody, Director 302-855-1665 302-858-5456 fax www.dtcc.edu/owens/ccp cmoody@dtcc.edu Jason Technology Center PO Box 610 Rt. 18, Seashore Highway Georgetown, DE 19947 University of Delaware Professional & Continuing Studies Tara Kee 866-820-0238 302-831-3292 fax www.pcs.udel.edu continuing-ed@udel.edu
ENVIRONMENTAL CONSULTING Envirotech Environmental Consulting, Inc. Todd Fritchman 302-645-6491 www.envirotechecinc.com info@envirotechecinc.com 16394 Samuel Paynter Blvd. Suite 203 Milton, DE 19968 FINANCIAL Bank of Delmarva Scott Rukowicz 302-875-5901 302-875-1766 fax www.bankofdelmarva.com srukowicz@bankofdelmarva.com 200 East Market St. Laurel, DE 19956 County Bank 9 Sussex County Locations 302-226-9800 302-226-3182 fax www.CountyBankDel.com 19927 Shuttle Rd. (Main Office) Rehoboth Beach, DE 19971 Del One Federal Credit Union 7 Statewide Locations Amy Resh 302-672-1492 302-739-1790 fax www.Del-One.org amy.resh@del-one.org 270 Beiser Blvd. Dover, DE 19904 Delaware State Police Federal Credit Union Stephen Cimo 302-856-3501 ext. 120 302-856-2539 fax www.dspfcu.com scimo@dspfcu.com P.O. Box 800 Georgetown, DE 19947
First Merchant Services Ronald W. Burke 302-875-5645 302-875-0935 fax www.firstmerchantservices.biz rburke@firstmerchant.us 14034 Johnson Road Laurel, DE 19956 Seaford Federal Credit Union Seaford Branch Mary Adams 302-629-7852 302-629-9125 fax www.seafordfcu.com mary@seafordfcu.com Seaford Professional Center Rt. 13, Seaford, DE 19973 Seaford Federal Credit Union Dagsboro Branch Veronica Nhan-Nock 302-934-1774 302-297-0016 fax veronica@seafordfcu.com 30650 Dupont Hwy. Dagsboro, DE 19939 Sussex County Federal Credit Union Debbie Jewell 302-629-0100 302-629-0966 fax www.sussexcfcu.com djewell@sussexcfcu.com 1941 Bridgeville Hwy. Seaford, DE 19973 FUNERAL SERVICES Watson Yates Funeral Home Gary Yates 302-629-8561 302-629-7961 fax Front & King St. Seaford, DE 19973 GRAPHIC/WEBSITE DESIGN Dean Design Marketing Group Jane E. Dean 302-674-5007 877-407-9800 717-898-9570 fax www.deandesign.com thestudio@deandesign.com 13 Water St. Lincoln, DE 19960
Health Nanticoke Health Services Sharon Harrington 302-629-6611 302-629-3211 fax www.nanticoke.org harringtons@nanticoke.org 801 Middleford Rd. Seaford, DE 19973 Bayhealth Kent General Milford Memorial Pam Marecki 302-744-7013 302-735-3227 fax www.bayhealth.org pam_marecki@bayhealth.org 640 S. State Street Dover, DE 19901
PAYROLL SERVICE
INTERNET SERVICE & WEB PAGE DESIGN Delmarva Digital Tim Smith 302-875-7700 302-875-8288 fax www.ddmg.net ddmg.netsales@ddmg.net 220 Laureltowne Laurel, DE 19956 JEWELERS Holland Jewelers 302-947-1200 20750 John J. Williams Hwy. Peddlers Village Lewes, DE 19958 hollandjewelersinc.com
INSURANCE
LEGAL
Angle Financial Services Kim Rowley 302-735-7526 31 Saulsbury Road, Suite 2 Dover, DE 19904 www.AnglePlanning.com kim@angleplanning.com
Sergovic, Carmean & Weidman, P.A Attorneys At Law John A. Sergovic, Jr. Shannon D. Carmean Leslie Case DiPietro 302-855-1260 302-855-1270 fax www.scdelaw.com 142 E. Market St. PO Box 751 Georgetown, DE 19947
Farnell & Gast Insurance Joe Gast, CPCU 302-629-4514 302-536-6257 fax www.averyhall.com jgast@averyhall.com dflood@averyhall.com 500 W. Stein Highway Seaford, DE 19973 Lyons Companies David F. Lyons, Sr. David F. Lyons, Jr. Lew Harrington 302-227-7100 www.lyonsinsurance.com info@lyonsinsurance.com 19643 Blue Bird Lane, Unit 8 Rehoboth Beach, DE 19971 Pratt Insurance Inc. Howell Wallace 302-653-6681 800-282-8590 DE 800-497-7288 MD 302-653-2370 Fax www.pratt-insurance.com pratt-insurance@pratt-insurance.com Four Village Square Smyrna, DE 19977
Payroll Professionals Jessica Amaty 302-645-5700 302-645-0395 fax payroll@1040pro.com 1636-D Savannah Rd. Lewes, DE 19958 PORTRAITS Portraits In The Sand Dave Koster 302-226-9226 302-226-8424 fax www.portraitsinthesand.com businessreport@portraitsinthesand.com 110 White Oak Rd. Rehoboth Beach, DE 19971 REAL ESTATE
Law Offices of Karen Y. Vicks, LLC 302-674-1100 888-598-8890 500 W. Loockerman Street, Suite 102 Dover, DE 19904 kvicks@vickslaw.com OFFICE FURNITURE AMI Business Interiors Tom Woodstock 800-830-0801 302-226-0801 302-226-0302 fax www.archmktg.com archmarketing@comcast.net 123 Glade Circle West Rehoboth, DE 19971
Callaway, Farnell and Moore, Inc. 302-629-4514 302-628-8500 800-966-4514 www.cfmnet.com admin@cfmnet.com 500 W. Stein Hwy. 22128 Sussex Hwy. Seaford, DE 19973 Coldwell Banker Resort Realty Skip Faust 302-227-5000 office 302-745-8764 cell 302-227-3804 fax www.skipfaust.com skipfaust@hotmail.com 20184 Coastal Hwy. Rehoboth Beach, DE 19971 Long & Foster Real Estate, Inc. Tracey Espada 302-227-2541 800-462-3224 302-227-8165 fax www.longandfosterde.com 37156 Rehoboth Ave. Rehoboth Beach, DE 19971 TRAVEL Misty Travel Barb Stetzer, MCC, CTC 302-629-4422 www.misty-travel.com barb@misty-travel.com
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Business Report | January 2013