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Business Journal PO Box 510 Salisbury, MD 21803-0510

Salisbury Area Chamber of Commerce

Vol. 15 No. 10

Dedicated to the Principles of Free Enterprise

May 2012

Economic Forecast Update

Real estate market showing signs of improvement

By Al Higgins

Chamber Banquet The Small Business of the Year is World Gym. Accepting the award is Kathi Book from Tony Nichols of BBSI. See the many award winners from this year’s Salisbury Area Chamber of Commerce banquet on page 20 and 21.

Chicken Festival

Promote your business, club or nonprofit organization at the annual Delmarva Chicken Festival. See page 10.

Real Estate

Learn more about the area’s Real Estate firms. See Profiles on page 16 and 17.

INSIDE Ad Directory................................... 6 Barometer...................................... 9 Bus After Hours.....................18, 22 Business Directory.................28-29 Calendar........................................ 4 Education.................................... 26 Health.....................................23-25 Insights.......................................... 6 Member Renewals...................... 10 Member Spotlight........................ 16 Networking Tip............................ 10 New Members............................... 5 Personnel File............................. 30 President’s Journal........................ 3 Salisbury University..................... 27 Workforce Development.............. 11

On Jan. 19, 2012, the 24th Annual Economic Forecast was held on the Salisbury University campus. William McCain, president and CEO of W. R. McCain Associates, Inc., discussed the current real estate market. He said that the market appears to be turning around but at a very slow pace. One point of optimism he noted is a reduction in the number of houses for sale. When inventories decrease there is usually an increase in both sales and prices. Susan Megargee of RE/MAX Crossroads Realty is upbeat over the current real estate market. “The job market appears to be improving,” she said, “as is the overall real estate market. For the first time in several years we are seeing an increase in new construction, including commercial real estate, and that bears well for the area.” Megargee sees several reasons for the upturn in the real estate market. “For one thing,” she said, “Consumer optimism is up, maybe it’s a factor of stability within the job market or people believe that the prices have bottomed out. Another factor is that homes are still undervalued and bank interest rates are very low. It’s a great time to purchase a home.” “Yet another factor that has contributed to our success is that our agents have been very willing to learn new skills and to do whatever it takes to meet the needs of our clients,” she added. Megargee, as well as several other area realtors, have in recent years become very proactive in dealing with local and state legislators. She and other brokers travel regularly to Annapolis to ensure that their needs, and the needs of the industry, are being met. The commercial side of the real estate business may not be faring as well as the residential side, but according to Rick Tilghman of Sperry Van Ness, the

Business opportunities come in all sizes in the Salisbury area, from a small bakery to large retail and manufacturing spaces. An improvement in the overall Real Estate market is making the opportunities more attractive to entrepreneurs.

commercial outlook is much brighter than in recent years. “We are definitely seeing an uptick in the commercial real estate business,” Tilghman said, “but it still has a long way to go. We are seeing an increase in both leasing and purchases of commercial property, but business can best be described as slow but sure.” Tilghman noted that prices have become more realistic in recent months. “Sellers realize that prices paid four years ago are unrealistic in today’s market and many are adjusting their pricing downward. Also,” he added, “buyers are coming in with offers that are far more realistic than we were seeing just last year.” Tilghman noted that there has been very little new commercial construction in the area this year. Rather, tenants and buyers appear to be investing in current, vacant properties. “All in all,” said Tilghman, “we are all optimistic about the condition of our

Salisbury Area Chamber of Commerce Patrons

www.salisburyarea.com

market. It wasn’t that long ago when we had more people vacating leased or rented properties than we had coming in. That situation has finally reversed itself.” Has the real estate market taken a marked change for the better? Only time will tell but indications are that we are finally headed in the right direction. Cory Kennington, principal of Kennington Realty – A Buyer’s Agent – is very optimistic about the current real estate market. “During the first quarter of 2012 we have seen an increase of 40 percent over last year’s numbers, as well as a 30 percent increase in prices,” he said. “Housing inventories,” he continued, “have fallen from over 900 units to the current level of around 700, and more importantly, we are seeing many more homes in the $300,000 dollar range being sold. Historically, when we see homes at this level selling we also see an uptick in the sales of homes in the $500,000 and higher range.” He cautioned, however, that lending is still a tough business, with many financial institutions requiring bigger down payments and increased levels of security. Another problem is that many homes are being appraised below their true market value, which also increases the difficulty of obtaining a mortgage.


Advisor Focus

SALISBURY, MD | FOR SALE/LEASE SALISBURY, MD | FOR SALE/LEASE

SALISBURY, MD│FOR LEASE

SALISBURY, MD│FOR LEASE

1415 WESLEY DR.

2120 WINDSOR DR.

$12.00/Sq. Ft.

$930/Mo. NNN

WESTOVER, MD│FOR SALE ARLINGTON BUSINESS CENTER

OLSEN’S ANTIQUES BLDG.

Sale $499,000 Lease$699,000 $6 PSF

• 4,807 Sq. Ft. of Medical/Office Space • 3 Offices with Windows • 7 Exam Rooms w/Sink & Cabinets • 3 Nurses Stations & 4 Restrooms

• 1,250 Sq. Ft. Office Space • 2 Offices • Open Work Area & Kitchenette • Private Bath with Shower

• 8,000 Retail on 2.73 Acres • 6,500Sq. SF Ft. Office plus aBuilding 1,500 SF warehouse • Room to Expand • Five 1,300 SF Units Existing Building Size • Flexible floorplan • 175’ frontage on Arlington Road • ZonedVisible Light Industrial • Highly on US Route 13 Northbound

Contact: Brent Miller, CCIM or Rick Tilghman, CCIM http://Lease.SVN.com/WesleyDrive MLS # 427617

Contact: Brent Miller, CCIM or Rick Tilghman, CCIM http://Lease.SVN.com/2120WindsorDrive MLS # 438162

Henry Hanna, CCIM, SIOR http://Sale.SVN.com/ArlingtonRoad http://Sale.svn.com/OlsensWestover http://Lease.SVN.com/ArlingtonRoad MLS #427361

SALISBURY, MD | SOLD

SEAFORD, DE│FOR SALE

1300 S.102 DIVISION PARKSTREET AVE.

S

D OL $1,275,000

• Manufacturing/Warehouse $3.50 psf • SOLD in 21 DAYS! • Pre-Engineered Steel with Split Face • Brick medical condominium unitCeilings Block Office; Clearspan w/20’ • 1,584 SF - end unit • Paved Parking and Truck Area • Multiple Drive-Thru Doors Contact Henry Hanna, CCIM, SIOR 410-543-2420 Contact: John McClellan, CCIM Wesley Cox, CCIM, 410-543-2421 http://sale.svn.com/102Park MLShttp://Sale.SVN.com/1300SDivision #551363

SALISBURY, LEASE SALISBURY,MD│FOR MD | FOR LEASE

31400 PKWY. 212WINTERPLACE W. MAIN ST., SUITE 210

$12.00/Sq. Ft. • 1,283 Sq. Ft. Professional Office Space $650 Gross plus Utilities • 3 Offices, Reception Area, Large Open Area• Plaza & Filelevel Room suite/entrance • Kitchenette, • Open 900Restroom SF Unit and Lots of Storage Dedicated restroom and storage • End•Unit Located in Winter Place Bus. Park Contact: Brent Miller, CCIM or Rick Tilghman, CCIM Contact Joey.Gilkerson http://Lease.SVN.com/WinterPlacePark 410-543-2493 MLSJoey.Gilkerson@SVN.com, #439632 www.bradleygillis.com

SALISBURY, MD | LEASED 2417 8999 N. SALISBURY OCEAN BLVD. HWY.

SALISBURY, MD│FOR LEASE

LE

A

Contact Brent C. Miller, CCIM, CPM

SALISBURY, MD | FOR LEASE

SALISBURY, MD│FOR LEASE

NORTHWOOD 2020 BUSINESS CENTER SHIPLEY DR.

SALISBURY, MD│FORRD. SALE 1315 MT. HERMON BENNETT AIRPORT

$2,800,000

• Investment Opportunity FAA&Approval, Hanger Bldg. w/6T Hangers ••Long Foster Salisbury ••15,050 SF Runways on 2.08 acres3150' and 2300' 2 Grass • Or Lease 4,254 - 5,248 SF Includes all Shop ••High traffic lighted cornerEquipment & Mowers Contact John McClellan, CCIM Henry Hanna, CCIM, SIOR john.mcclellan@svn.com, 410-543-2440 http://Sale.svn.com/BennettAirport http://Sale.SVN.com/1315MtHermon

MLS #427047

SALISBURY, MD | FOR SALE/LEASE

SALISBURY, MD│FOR SALE

1205 PEMBERTON DRIVE ST. 635 HOMER

D E S Starting from $600

$5.50/Sq. Ft.

• 2 Warehouse Units Available • LEASED • Drive-In Doors and Truck Dock • 2417 N. Salisbury Blvd • Zoned Delmar Light Industrial • RetailTown space of in North Salisbury • Located in the Complex • One block fromG&M CentreSales at Salisbury • Open floor plan

Contact: John McClellan, CCIM Contact Henry Hanna, CCIM, SIOR 410-543-2420 http://lease.svn.com/8999OceanHighway Wesley Cox, CCIM, 410-543-2421 MLS #437628, 438370

BERLIN, MD MD│FOR LEASE SALISBURY, | FOR SALE 102312129 OLDNORTHWOOD OCEAN CITY RD. DRIVE

$1,200,000

$18.50/Sq. Ft.

• High quality, well appointed 16,120 SF • 1,600 Ft. Medical Office Space in officeSq. building Class A Medical Facility& professional areas • Efficient blend of technical campus In Northwood Ind. Park • On• Attractive, Atlanticwooded General Hospital’s Campus • Sophisticated high tech&infrastructure & 2 Nurse • 3 Exam Rms., Break Chart Rm., communication Stations, Office, features Reception & Waiting Areas • 2 acre siteMiller, w/ largeCCIM 72 space parking lot CCIM Contact: Brent or Rick Tilghman, Contact Chris Peek, CCIM http://Lease.SVN.com/JamesBarrettMedical 410-543-2440, Chris.Peek@svn.com MLS#441004 Http://Sale.SVN.com/2129_Northwood

• Heated Office/Warehouse Units$7.50/Sq. Ft. • 1,200 Sq. SF -Ft. 2,400 SF • 5,000 Office/Warehouse $3.50 psf • Overhead doors • Warehouse Features 2 Roll-Up Doors & •Parts Several different layouts Room By-Pass and Rt. 13 Room • 2• Excellent Private location Officestoand Conference

• Last Unit in Complex Contact RickTilghman, CCIM CCIM Contact: John McClellan, 410-543-2459 http://lease.svn.com/2040Shipley Rick.Tilghman@svn.com MLS #437339

FRUITLAND,MD MD│FOR LEASE SALISBURY, | FOR SALE

IN CROWN SPORTS CTR. FACILITY

1325 MT. HERMON RD.

$12 PSF$475,000 Lease

10,000 Office/Warehouse Flex Building ••Only Available Unit in this Development Fulla General Commercial Zoning ••Join mix of Medical and Professional Uses Fenced ••Owner saysYard makeArea offer For Lease @ $ 5.50/Sq. Ft. ••2,500 SF Convenient Location ••Up to 6 Months FREE rent! Just Off RT 13 Contact: Chris Peek, CCIM Contact Bradley.Gillis@SVN.com http://Sale.svn.com/635_Homer www.bradleygillis.com MLS # 427375

HURLOCK, SALISBURY, MD | MD│FOR FOR SALE SALE 100 ENTERPRISE DR.

SOUTH DIVISION STREET

$54,900 per Unit $7.50/Sq. Ft.

• Units 14 & 15 Beaglin Park Plaza • 13,000 Sq. Ft. • Each unit is 967 SF of office space • 24 Ft. High Ceilings; 14x10$3.50 Ft. Door • Reception area, private office, bullpen, psf • Sprinklered kitchenette & restroom • Separate ADA bathrooms • Great Investor/User Property • Great Space! • CornerFlex of Mt. Hermon Rd. & Beaglin Park Dr. Contact: Chris Peek, • Easy access to Rt. CCIM 50

http://Sale.SVN.com/CrownSportscCenter13000 Contact Bill Moore 410-543-2440 or bill.moore@svn.com MLS #436513 http://Sale.SVN.com/1325MtHermonb15

$995,000 • 22,500 Sq. Ft. on 5 Acres $625,000 $3.50 psf • Truck Dock & Drive in Access ••5Sprinklered; acres Paint & Sanding Booths • Land currently subdivided • Direct exposure to 1000’s vehicles/day •Contact: Near newChris SU student housing and Royal Farms Peek, CCIM

http://Sale.SVN.com/100Enterprise

Contact Ben.Alder@svn.com 410-543-2440 MLS#429528 http://Sale.SVN.com/DivisionStreet

View all of our listings at www.SVNmiller.com

Sperry Van Ness–Miller Commercial Real Estate 410.543.2440 206 East Main Street | Salisbury, MD 21801 (410) 543-2440 34634 Bay Crossing Blvd. | Lewes, DE 19958 302.227.0768 206302.629.2440 East Main Street • Salisbury, MDDE21801 604 Porter Street | Seaford, 19973 www.SVNmiller.com 302.540.5959 110 South Poplar Street Suite 103 | Wilmington, DE 19801 410.279.9145 301-526-2594 301-432-5466

1542 Briarcliff Rd. | Annapolis, MD 21012

Built for Better Results. 1 Dudley Court | Bethesda, MD 20814 Hagerstown, MD

Sperry Van Ness is a registered trademark of Sperry Van Ness International Corporation. All Sperry Van Ness® Offices Independently Owned and Operated.


Business Journal • May 2012

PAGE 3

Great communities start with great volunteers By Sandy Fitzgerald-Angello SACC 2012-2013 President

President’s Journal

These are exciting times to be taking leadership of the Salisbury Area Chamber of Commerce. The worst of the recession seems to be behind us and business is on the upswing in our growing town. Peninsula Regional Medical Center is a national award winning hospital ranking among the 100 Best Hospitals in America. Salisbury University has grown to 8,600 students with a second-to-none, state-of-the-art School of Business. SU is nationally ranked by the U.S. News & World Report and The Princeton Review. The SU campus is impressive with new upper-class dormitories and shops. Local restaurants are expanding, local dealerships are putting more than 1,000 new vehicles on the road per month. Our real estate market seems to

I believe there isn’t a better place in the world to live than right here. be on the rebound with inventories on the decline and sales on the rise. Our Mayor and city businesses have done a great job with 3rd Fridays, bringing citizens to patronize our downtown and breathe life back into the surrounding businesses. If all forms of government can continue to work together we can revitalize our downtown and bring back the Salisbury we all know and love. It will take a combined

effort of every citizen together to make and keep Salisbury an all American city where we can all proudly work, live and raise our families. I believe there isn’t a better place in the world to live than right here. It all starts with us and it is up to us to make Salisbury the best it can be. I hope each and every business and individual will join me in an all-out effort to join a local community group and volunteer a little of your time to one organization this year that is working for the betterment of Salisbury. There are many non-profit organizations that offer opportunities to help others. Make it your family tradition to volunteer! We can all lend our talents to any of these great organizations, and it will make a huge difference in the life of one person, or one family. Let’s all come together as one community, one voice for one great Salisbury! Salisbury Festival community success A huge thank you to all who helped plan and execute the 30th Annual Salisbury Festival from the executive committee, board of directors and staff of the chamber. It is no small undertaking to bring

together all the parts to make a successful event like this. The leadership of Salisbury Festival Chair Stacey Weisner and her committee was a major factor in the success of the festival. The event would not be possible without the assistance of the City of Salisbury. Many others also contributed time and talent: Art Institute & Gallery, Arts & Entertainment District, Clear Channel Outdoor, Delmarva Broadcasting, Daisy DeZigns Art Studio, DiCarlo Digital Copy Center, Duron Paints and Wall Coverings, Gladden Construction, Matice Interactive, Nutters Crossing Golf Course, Salisbury Jaycees, Salisbury Lions Club, Salisbury University, Sharp Water, State Highway Administration, Salisbury Wicomico Arts Council, Southern Boys Concepts, Teltronic, Inc. and Wicomico County. Of course, the support of our event sponsors is the big piece in making this community event possible. They include: Comcast, Toyota, Pepsi-Cola Bottling Ventures, Burnett-White Tire & Automotive, Sherwood of Salisbury and MLJ Payment Processing. See you at the Chicken Festival.

Am I covered?

We can answer your employees’ insurance questions. Call Mary at 410-742-5111

The 2012-2013 officers are (seated) Asst. Sec/Treasurer Jaime Toner, President Sandy Fitzgerald-Angello and Legal Counsel D. Nicole Green (standing) Immediate Past President Ernie Colburn, Vice President Tony Nichols, Secretary/Treasurer Stephen Franklin, President Elect Bradley Gillis, and Vice President John Cannon. Not pictured is Vice President Dr. Memo Diriker.

2011-2012 Salisbury Area Chamber of Commerce Officers President President Elect Vice President Vice President Vice President Secretary/Treasurer Asst. Sec/Treasurer Legal Counsel Past President

Sandy Fitzgerald-Angello Pohanka Automotive Group Bradley Gillis Sperry Van Ness - Miller Commercial Dr. Memo Diriker Salisbury University’s BEACON Tony Nichols BBSI John Cannon Cannon Management & Rentals LLC Stephen Franklin Accurate Optical Co. Jaime Toner Pool Tech D. Nicole Green D. Nicole Green, P.A. Ernie Colburn Retired

Salisbury Area Chamber of Commerce 144 East Main Street, Salisbury, MD • Phone: 410-749-0144 • Fax: 410-860-9925 email: chamber@Salisburyarea.com • Website: www.Salisburyarea.com

Health Life Dental Vision Disability Medicare Supplement

Quality insurance. Personal attention. Peace of mind.

www.averyhall.com


Business Journal • May 2012

PAGE 4

HR Roundtable, Lunch & Learn

The Salisbury Area Chamber of Commerce and the Business Affairs Committee will host a HR Roundtable Discussion and Lunch & Learn on Tuesday, May 8 from 11:30 a.m. to 1 p.m. at the chamber. The discussion will include a panel of HR experts who will offer an overview of important issues that small businesses are facing every day. Topics include Do’s & Don’ts of hiring, firing, treatment of employees, and dealing with conflict. HR experts will also discuss interviewing techniques, a discussion of things you need to know while interviewing, as well as policies & procedures, employee handbooks, record keeping, and more. Call Shannon at the chamber to RSVP at 410-7490144. Cost for lunch is $10 per person.

MCE offers training

MCE is offering the following training at the Salisbury Chamber office. Implementing a Social Media Policy in the Workplace, Wednesday, May 9, 11 a.m. to 1:30 p.m. - According to a recent study, the rate of social media usage in the workplace has increased 35% but more than half of businesses

Lower Shore Chambers of Commerce Chamber Berlin Crisfield Delmar Fruitland Ocean City Ocean Pines Pocomoke City Princess Anne Salisbury Snow Hill

Contact info Key contact 410-641-4775 Olive Mawyer 410-968-2500 Valerie Howard 302-846-3336 Diane Johnson tina028@comcast.net Tina Banks 410-213-0144 Melanie Pursel 410-641-5306 Elizabeth Kain-Bolen 410-957-1919 Denis Wagner 410-651-2961 410-749-0144 Brad Bellacicco 410-632-0809 Lee Chisholm

have no social media policy. Recent court cases have brought this issue to the forefront. While legal and IT experts recommend that employers implement social media policies, developing policies that can be enforced and embraced without stifling productivity and morale can be a challenge. Discover the pitfalls

Salisbury Chamber

Tuesday, May 1 - Ambassadors Committee, Denny’s, 8 a.m.

velopment Committee, Chamber Business Center, noon.

Tuesday, May 1 - Ribbon Cutting & Business After Hours, Spicer Brothers Construction, Salisbury, 4:30 p.m.

Tuesday, May 15 - Agribusiness Committee, Chamber Business Center, 7:30 a.m.

Wednesday, May 2 - Young Professionals Committee, Chamber Business Center, 4:30 p.m.

Tuesday, May 15 - Eldercare Provider Network, Genesis Eldercare, 8:30 a.m.

Thursday, May 3 - Beautification Committee, Chamber Business Center, noon. Tuesday, May 8 - Business Before Hours, Barnes & Noble, Salisbury, 7:30 a.m.

Tuesday, May 15 - Budget & Finance Committee, Chamber Business Center, noon.

Wednesday, May 9 - Delmarva Chicken Festival Meeting, Chamber Business Center, 9 a.m. Thursday, May 10 - Local Legislative Breakfast, Wor-Wic Community College, 7:30 a.m. Thursday, May 10 - Technology Committee, Common Grounds Coffee Shop, 9 a.m. Thursday, May 10 - Business After Hours - Clear Channel Outdoor/Vinnie’s LaRoma, at ClearChannel Outdoor, Salisbury, 5-7 p.m. Friday, May 11 - Executive Committee, Bob Evans Restaurant, 8 a.m. Monday, May 14 - Workforce De-

Members 200 120 71 65 850 300 150 105 800 70

Fax 410-641-3118 410-968-0524

410-213-7521 410-641-6176 410-957-4784 410-651-5881 410-860-9925 410-632-3158

* Basic annual membership cost.

Calendar of Events

Tuesday, May 8 - HR Roundtable, Chamber Business Center, 11:30 a.m.

Dues* $125 $100 $75 $75 $175 $145 $150 $50 $245 $75

and areas of concern in order to implement an effective policy for your workplace. Cost: $29; Instructor: Ira Wolfe Intermediate Excel, Wednesday, May 9 to May 16, 6-8 p.m. - Have you taken our Excel for Beginners Course or do you just want to increase your knowledge in more advanced Excel? Master intermediate level Excel skills to solve business problems and enhance decision making by using functions and logic statements. This class will also include an introduction to Problem Solving. Cost: $39; Instructor: Professor William Burke

“SPRINGO” Bingo in Ocean Pines Tickets are selling quickly for the Ocean Pines Chamber of Commerce Bingo event, “SPRINGO” on Friday,

May 18, in the Ocean Pines Community Center. Win cash and prize baskets loaded with items from local businesses. Extra games and 50/50 raffle tickets will be available for purchase at the door. Snacks and beverages will also be available. The event is open to the public. Doors open at 6 p.m. and games start at 7. All proceeds will benefit the Ocean Pines Chamber of Commerce. Tickets are $20 in advance or $25 at the door and can be purchased from any of the chamber’s ambassadors or at the Ocean Pines Chamber Office. Tickets are also available for purchase online at www.OceanPinesChamber.org/events. Space is limited so advance ticket purchases are strongly recommended. For more information, call 410-641-5306.

Wednesday, May 16 - Business Affairs Committee, Chamber Business Center, 8 a.m. Thursday, May 17 - General Membership Luncheon, Holiday Inn & Conference Center, noon. Wednesday, May 23 - Business After Hours - SummersGate, Salisbury, 5 p.m. Thursday, May 24 - PR & Marketing, Chamber Business Center, noon Monday, May 28 - Chamber closed. Tuesday, May 29 - Recycling/Green Committee, Chamber Business Center, 8 a.m. Tuesday, May 29 - Executive Committee, Chamber Business Center, noon. Wednesday, May 30 - Board of Directors, Chamber Business Center, noon.

DODGEBALL TOURNAMENT - The Salisbury Horizons program is hosting its 3rd Annual Dodgeball Tournament on Saturday, May 19 from 9 a.m. to 1 p.m., at the Crown Sports Center in Eden. The tournament will benefit the Horizons program at the Salisbury School which strives to teach students from economically disadvantaged families to thrive in spite of challenging circumstances. Teams from businesses, schools and organizations across Wicomico County have signed up to compete in the tournament and prizes will be awarded to the best team costumes and division champions. For more information about the tournament, contact Jenni Pastusak at 443-944-6285


Business Journal • May 2012

PAGE 5

SALISBURY AREA

CHAMBER OF COMMERCE

American Express

Rep: Anthony Darby 608 Cook Dr. Salisbury, MD 21801 410-546-2913 anthony.d.darby@aexp.com www.aexp.com The issuance of corporate cards, corporate purchasing cards, meeting cards, biller initiated payments, and virtual payments.

Community Corrections, Inc.

Rep: Larry T. Watson P.O. Box 3337 Salisbury, MD 21802 443-880-2453 443-944-0472 (fax) commcorrinc@comcast.net Community Corrections, Inc. was founded in 1992 by Larry T. Watson to provide comprehensive human services to offenders, ex-offenders, and juvenile delinquents. Services include personal counseling, group counseling, job readiness training, parenting classes, and life skills.

Create 1 Marketing

Decorating Delmarva Holiday Festival Of Lights Rep: Mark Cathell 11543 Baker Mill Rd. Seaford, DE 19973 302-396-0831 create1marketing@comcast.net www.decoratingdelmarva.com Marketing and events company with community service in mind. Event managers for the Decorating Delmarva ‘Holiday Festival of Lights’ coming in November.

Downtown Wellness Associates/ The Country Tart Rep: Lynn Matava P.O. Box 405 Hebron, MD 21830 443-783-2395

Lynn@countrytart.com www.countrytart.com Wellness, nutrition, weight management consulting, nutrition seminars, cooking instruction, shopping assistance, holistic weight management and corporate coaching. Opening soon in downtown Salisbury.

Family Tree Senior Care

Rep: Roxana Laguerre 435 Stream Valley Court Salisbury, MD 21804 443-880-7382 roxanalag@gmail.com www.familytreeseniorcare.com The mission of Family Tree Senior Care is to assist families in finding the right solution for their loved ones needs to match their medical, social and financial profiles. We have excellent relationships with senior care providers ranging from assisted living facilities, adult day care programs, and residential services for in-home care.

James V. Fineran

Retired Member fineran@comcast.net

Pyllis Jaffee

Retired Member 410/742-2814 pjaffee@eink.net www.pggallery.com

Redmer Insurance Group, LLC

Rep: Al Redmer 6115 Falls Rd. Baltimore, MD 21209 443-286-1047 410-602-6515 (fax) al@redmerinsurance.com www.redmerinsurance.com With over 50 years of experience, the team of insurance professionals at Redmer Insurance Group can help you with your commercial, personal property, and liability lines of insurance, as well as employer benefits.


Business Journal • May 2012

PAGE 6

Annual CCP National Congress will bring changes By E. Tylor Claggett

Insights

The 18th Chinese Communist Party’s (CCP) National Congress will convene How the realignments in Beijing in October of this year. This is an every five transpire affect Ameriyear event; therefore, all cans because they will CCP National Congresses be reflected in future have been critically important to forthcoming Chinese Chinese policy. policy on almost all issues of national concern. One congress closes, the new Central Comreason such congresses are so mittee convenes for the sole function important in China and the rest of the of appointing the new party leadership. world is they are mandated by China’s These appointments include a new constitution to change the party’s top Politburo and its Standing Committee leadership. Since the 12th CCP Con(the top decision-making bodies), a new gress in 1982, when Deng Xiaoping Central Military Commission (the top pushed significant reforms, the former erratic convening of national congresses decision-making body in military affairs), a new Secretariat (the body that under Chairman Mao Zedong’s direcoversees implementation of Politburo tion ceased and the constitutionally decisions throughout the party apparamandated timing and process of such tus), the presiding Central Commission congresses has been rigorously obfor Discipline Inspection secretary, and served. The consistency of procedures in preparing for recent CCP Congresses the party’s top leaders, the general secretary and the purely government post makes it somewhat possible to project of premier. a few likely outcomes during the 18th There is a widespread general misCCP National Congress. understanding in China and abroad that One main task will be to elect a new the party and nation are one. Every Central Committee, which will preChinese working unit has two systems: side over the party until the next party party and administration, and both are congress. Immediately after the party paid for with taxpayer money. Although

it is reasonable to assume that not all taxpayers support the party, their money is still used for control, benefit and propaganda of the party. Since 1982, the Communist Party has been relatively successful in producing smooth and orderly successions that have avoided leaders (and leadership cliques), for the most part, from permanently taking control of the party and country. The notable exceptions were the dismissals of Hu Yaobang (1987) and Zhao Ziyang (1989); both played a part in the events of Tiananmen Square in 1989. This has resulted in major personnel shifts every 10 years in even number party congresses and the promotions of people in preparation for this shift in odd number party congresses. As people at the top of the party retire, there is room for younger members to move up. Therefore, due to the general reorganization, the party congress is the culmination of debates that relate not only to top leadership but practically all significant political positions within China. Because of mandatory retirement ages, those who are not promoted are likely to have their political careers ended at a party congress. The amount of leadership turnover varies from congress to congress. However, the projected turnover at this juncture is unprecedented. Many observers

believe China’s three most important leadership bodies — the Politburo Standing Committee, State Council and Central Military Commission — will replace about two-thirds of their members because of age or other factors. With this much new leadership, one must question whether China’s policies and directions will continue on the paths of the last 10 years. Today, Party Secretary Hu Jintao and Premier Wen Jiabao occupy the two top leadership positions in China. They succeeded Jiang Zemin and Zhu Rongji, respectively in 2002. Hu Jintao has a reputation for excellent political skills and exemplary manner and speech that is almost always uncontroversial. Earlier, he served as the party secretary in not one, but two provinces so he was extremely well networked. In addition, he had served on the Politburo Standing Committee for 10 years prior to becoming party secretary. In short, he was well seasoned and has exhibited a steady hand at the wheel throughout his tenure. As the number two guy, Wen Jiabao is known as an outgoing, people oriented and almost grandfather-like, charismatic figure. He has been very quick to travel to disaster areas (the 1998 Yangtze River flood and the 2008 Sichuan Province earthquake). Continued to page eight

Business Journal Advertising Index The following Directory of Business Journal advertisers provides quick reference for your convenience. The number appearing before the name of the business refers to the page number where the ad appears in this edition of the Journal.

Architecture & Engineers 8 AWB Engineers . . . . . . . . . .742-7299 5 Becker Morgan . . . . . . . . . . . . . . . . . . 9 RMF Engineering . . . . . 800-938-5760 Advertising 5 Comcast Spotlight . . . . . . . .546-6610 Automotive 21 Pohanka of Salisbury . . 877-476-4265 10 Burnett White . . . . . . . . . . . .742-2222 Education 26 Wor-Wic . . . . . . . . . . . . . . . .334-2815 Employment 30 Express Employment . . . . . .860-8888 12 Manpower . . . . . . . . . . . . . . .742-8861

Energy 20 Shore Energy Systems. . . . .896-4749 Entertainment 15 Shorebirds . . . . . . . . . . . . . . 219-3112 Farm Supplies 13 The Farmers & Planters Co. 749-7151 Financial 19 Bay Bank . . . . . . . . . . . . . . .334-3636 27 Delmarva Wealth Management. . . . . . . . . . . . .912-4286 14 Eric Johnston . . . . . . . . . . . .677-4848 18 Farm Credit. . . . . . . . . . 888-339-3334 7 PNC Bank. . . . . . . . . . . . . . . . . . . . . . Health 25 23 24 32

Accurate Optical . . . . . . . . . .749-1545 Apple Discount Drugs . . . . . 543-8401 Eastern Shore Pharmacy . . .749-5253 Peninsula Regional Medical Center . .

Heating and Air 8 Mid-Atlantic Heating & Air Conditioning, Inc. . . . . . . .546-5404

Insurance 3 Avery Hall . . . . . . . . . . . . . . . 742-5111 11 ISG International. . . . . . 800-336-5659 34 The Peninsula Insurance . . . . . . . . . . Mailing 14 Mail Movers . . . . . . . . . . . . .749-1885 Marketing 31 Matice . . . . . . . . . . . . . . . . . .858-4775 Paving 22 Terra Firma . . . . . . . . . . . . . .846-3350 Real Estate 17 ERA Martin . . . . . . . . . . . . . .749-1818 16 Remax Crossroads. . . . 443-736-3373 2 Sperry Van Ness. . . . . . . . . .543-2440 Septic 13 Towers Concrete. . . . . . . . . .479-0914 Storage 15 Cubes . . . . . . . . . . . . . . . . . .742-2100 Utilities 8 Bay Area Disposal . . . . . . . .860-6607 22 Chesapeake Utilities . . . 800-427-0015 12 Choptank Electric. . . . . . 877-892-0001



Business Journal • May 2012

PAGE 8

Relationship with China may change Continued from page six

But, underneath his easy going exterior, Wen is known too as a superior administrator who has overseen banking reform and agricultural improvements and who has an uncanny ability to build coalitions and to create consensuses. These two leaders are expected to be replaced by Xi Jinping and Li Keqiang respectively. There is a feeling that Xi Jinping is not well seasoned as he only spent eight months as the CCP Secretary of Shanghai before being promoted to the Politburo Standing Committee. However, Xi was the party secretary for Zhejiang Province from 2002-2007 and he worked in Fujian Province for many years in several capacities (including as a city mayor) before serving as governor of that province for three years. Therefore, some think he understands rural and agriculture matters very well. But, he has been accused of being blunt and undiplomatic during the few times he has represented China in an international setting. Nevertheless, he was recently appointed vice chair of the potent Central Military Commission and he is considered market friendly and pro business. These aspects of his resume give him significant credibility within at least three critical constituent groups within China – the military, state-owned enterprises and Chinese private businesses. Li Keqiang has not reacted quickly to national emergencies, including the 2008 Sichuan earthquake. During his tenure as Henan provincial governor and party secretary, the province was infamous for its coal mine explosions and

rampant counterfeiting of goods. Nevertheless, Li’s humble family background and low-profile personality plus his legal education, reputation for loyalty and strong political network may help him gain some degree of domestic acceptance. As Americans, we should understand that China is a very complex collection of groups that all have specific agendas and aspirations. Furthermore, there are complicated interdependencies and subtle understandings that dominate the various faction behaviors. For example, the military establishment in China is willing to tolerate many shortcomings from the politicians if, and only if, it feels it is getting its fair share of national resources. The politicians fully understand that and they also understand they must have the support of the military in order to retain power. The same symbiotic relationships exist between state-owned enterprises and the military and between state-owned enterprises and the various levels of Chinese government. Therefore, the personnel changes that will come out of the 18th CCP National Congress represent a renegotiation of these interdependencies and unstated understandings. How the realignments transpire ultimately affect Americans because they will be reflected in future Chinese policy for at least the next five years and most likely beyond. About the author

Dr. E. Tylor Claggett is Professor of Finance at Salisbury University, Salisbury.

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Becker Morgan to renovate dorm

Becker Morgan Group, as part of the Whiting-Turner design/build team, was selected to provide professional services for the Choptank and Chester Residence Hall renovations at Salisbury University. This project entails the modernization of the residential environments in the two existing high-rise residence halls, as well as related site and utility improvements. The renovation is pursuing LEED certification as part of the University’s ongoing sustainability initiatives. Construction of Choptank Hall begins in June, and the newly renovated facility will be ready for student occupancy in Spring 2013. With construction beginning in January 2013, Chester Hall will be ready for students in Fall 2013.

New board for Shore Leadership

A new board of directors for Shore Leadership is energized and challenged to further enhancing the program for 2012 and beyond. Modeled after national leadership organizations, Shore Leadership was formed in 1997 to promote a regional approach among local leaders for addressing community issues. Under the direction of Board President Marcia Bryan and Vice President Mike Kilgus, the board has a full agenda for 2012. The boards committees are tasked with continually improving the individual programs as well as increasing the value for the vast alumni network of over 300 graduates. Also, due to demand and popularity, the board decided to expand the Class of 2012 and now has openings for two more participants. Any business person or resident of the Eastern Shore of Maryland is welcome to apply. For more information about Shore Leadership, becoming a sponsor or applying for a class, contact Susan Parenteau at 856-981-0754 or info@shoreleadership.org.


Barometer

Business Journal • May 2012

Wicomico County Sales Tax Collections by category

PAGE 9

Salisbury-Ocean City-Wicomico Airport April ‘11 . . . . . . . . . . 10,550

4.4

May ‘11 . . . . . . . . . . . 12,820

11.4

June ‘11 . . . . . . . . . . 13,512

18.8

July ‘11 . . . . . . . . . . . 15,291

25.0

September ‘11 . . . . . 13,017

14.9

October ‘11 . . . . . . . . 12,386

6.5

Airline Passengers Enplaned/Deplaned

March ‘12

February ‘12

March ‘11

Food & Beverage

$1,298,262

$1,147,103

$1,224,896

November . . . . . . . . . 11,565

21.9

December ‘10 . . . . . . 11,473

11.1

Apparel

$274,063

$205,124

$269,077

2011 total . . . . . . . 143,738 11.1

General Merch.

$1,542,867

$1,234,044

$1,442,344

Automotive & Oil

$358,442

$340,626

$341,472

Furniture & Appl.

$173,444

$144,496

$182,468

Building Supplies

$446,270

$525,849

$398,472

Utilities & Trans.

$362,329

$369,433

$339,025

National 8.8 8.5 8.2 8.3 8.8 8.7

Hardware & Equip.

$160,633

$143,179

$155,892

Miscellaneous

$547,923

$ 525,991

$475,871

TOTAL

$5,164,234

$4,635,845

$4,829,517

Information courtesy of Comptroller of the Treasury, Retail Sales Tax Division.

January ‘12 . . . . . . . . . 11489

19.6

February ‘12 . . . . . . . 11,158

26.9

March ‘12 . . . . . . . . . 13,059

22.1

The number in the right column is the percentage of change in passenger activity compared to the previous year.

National, State, County Unemployment Rates Sep Oct Nov Dec Jan Feb

Maryland 7.1 6.8 6.3 6.3 7.0 7.1 Wicomico 8.4 8.2 8.3 8.6 9.7 9.6 Worcester 8.8 13.7 13.8 15.6 16.9 16.8 Somerset 9.0 8.6 8.2 8.6 11.3 11.9

Information courtesy of the Maryland Job Service at the One Stop Job Market. (Not seasonally adjusted.)

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Business Journal • May 2012

PAGE 10

Membership Renewals

Delmarva Chicken Festival invites vendors and crafters

Salisbury Area Chamber of Commerce A+ Driving School Accurate Optical E.S. Adkins & Company Advanced Property Rental Alarm Engineering, Inc. All States Construction Company Anchorage Nursing & Rehabilitation Center Arby’s Roast Beef Restaurants/Delmarby, Inc. Atlantic/Smith, Cropper & Deeley Avery W. Hall Insurance Agency Ballroom Made Simple The Bank of Delmarva Bates Moving & Storage Co. Inc. BBSI Becker Morgan Group, Inc. Beechnut Farms Bounds Funeral Home Bozman’s Floor Covering Charles P. Brenner, DDS, PA Charles Brown Glass Co. A Buyer’s Agent/Kennington Real Estate Camp Odyssey @ The Salisbury School CareFirst Cato Gas & Oil Company Centre at Salisbury Coastal Title & Escrow Cockey, Brennan & Maloney, PC Community Foundation of the Eastern Shore The Country House Courtesy Chevrolet Cadillac Davis, Bowen & Friedel, Inc. Delaware Tire Center, Inc. Delmarva Collections, Inc. DEMCO, Inc. DLLR – Division Of Workforce Development Dove Pointe Eastern Pile Driving, LLC Educational Supplies, Inc. Gamee Elliott / State Farm Insurance Elliott/Kinnamon Construction The English Company Ennis Plumbing & HVAC, Inc. ERA Martin Associates Country Properties Real Estate F.W.B. Transportation The Farmers & Planters Co. Inc. The Farmers Bank of Willards First Shore Federal Savings & Loan Generations Financial Advisors, Inc. Gilkerson Properties, LLC Gillis Gilkerson, Inc. Go-Glass Corp. Gordy Tiger Mart Hampshire, Hampshire & Andrews, Inc Hearn & Bailey, P.A. Hebron Savings Bank G.B. Heron & Company Holloway & Marvel, P.A. Holloway Funeral Home, P.A. Horner Honda Inacom Information Systems R.C. Insley Company Junior Achievement of the Eastern Shore Jones & Frank Kids Of Honor Kitty’s Flowers Kuhn’s Jewelers Laws & Sarbanes, P.A. Lens-Art Studio Life Crisis Center Livingston, Hammond & Hill Wealth Management Long, Badger, Sheller & Smith, P.A. Lower Shore Enterprises MAC, Inc. Area Agency on Aging McCrone, Inc. Minuteman Press

Morning Star Publications Inc. Nock Insurance Agency Patriot Environmental, LLC Peninsula Cardiology Assoc. P.A. Peninsula Financial Services Peninsula Home Care The Peninsula Insurance Company Pepsi-Cola Bottling Company Phippin’s Cabinetry & Custom Homes Piedmont Airlines PKS & Company, P.A. Porter & Powell, CPA’s Rental Equipment Center Pete Richardson Auction Sales Riverside Pharmacy Robinson & Harrison Poultry Co. Rowles & Company, LLP S & S Realty, Inc. Salisbury Automotive Salisbury Brick Company Salisbury Fraternal Order of Eagles, Aerie 4503 Salisbury Neighborhood Housing Svc. Sharp Water Shore Distributors Shore Paper Box Company T.E. Smith & Son Mechanical Sonic Drive In Sparkle Wash Standard Register Company George G. Strott, Jr. P.A. Taylor Oil Company Tilghman Oil Company Tishcon Corperation Twilley, Rommel & Stephens, P.A. United Landscaping University of Maryland Eastern Shore Value Carpet One Webb, Burnett, Cornbrooks, Wilbur, Vorhis, Douse & Mason, P.A. Weisner Real Estate Wells Fargo Home Mortgage Wicomico County Dept. of Social Svcs. Wicomico County Farm Bureau Wicomico Public Library Wicomico Soil Conservation District Wicomico Vault Company Wigglesworth, Layton & Moyers, P.C. Wilgus Insurance Wilmington University WMDT-TV Wor-Wic Community College

Networking

tip

Join online networking sites

In today’s day and age, it is necessary for business professionals to have an online social networking account. Some of these sites are primarily social, like Facebook and MySpace. However, there are professionalrelated sites, such as LinkedIn and Fastpitch, that enable professionals to meet with other professionals online. You can also add your new business contacts that you made at the networking event to your friends list on these type of accounts. You can use these online accounts to let your contacts know the latest information going on in your professional life.`

The 2012 Delmarva Chicken Festival is seeking arts and crafts, commercial, and non-profit vendors to participate in the festival that will be held June 15 and 16, at the Centre at Salisbury in Salisbury. The festival’s home and trade show is open to businesses and other commercial groups interested in promoting their products or services to an estimated general public audience of about 20,000. Crafters who create their own artistic wares are invited to share their products at the festival’s arts and crafts show. A special exhibit area for nonprofit groups such as community organizations, trade associations, and government agencies will be designated on the festival grounds. Deadline

for vendor application is Friday, May 18, pending space availability. Additional vendor information and vendor applications are posted on the DPI website at www.dpichicken.org - click on 2012 Delmarva Chicken Festival and scroll down to Vendor Information. If you have questions, call the Salisbury Area Chamber of Commerce office at 410-749-0144 or visit www.salisburyarea.com. The Delmarva Chicken Festival, held annually as a celebration of Delmarva’s chicken industry, is sponsored by Delmarva Poultry Industry, Inc. (DPI) and will be hosted in 2012 by The Salisbury Area Chamber of Commerce.


Business Journal • May 2012

Workforce Development Committee update By Jayme Weeg, WDC Chair

President, Junior Achievement of the Eastern Shore

The Workforce Development Committee of the Salisbury Area Chamber of Commerce’s mission is to serve as an exchange forum where the business community can interface their current and future work force needs with representatives of all aspects of the community and then work together to address needs in those institutions that will more effectively prepare the work force of the future. Each month, the committee brings in a speaker from a particular industry or expert in the area of work force development to speak of the changes, needs, and gaps in the world of hiring and work force development. After each speaker, the committee will then set forth tasks to educate their organizations and the community about those needs, all in an effort to spread information to the local community. By working together we can make sure we are preparing a globally competitive workforce. This month we had the pleasure of hearing from Renee Stephens, Maryland Department of Business & Economic Development. Stephens discussed the Industry Clusters for Maryland and for the lower eastern shore. Maryland has tremendous industry strengths in military and federal facilities, aerospace and defense, information technology and

cyber space, bio sciences, healthcare and tourism. Some of the same industry clusters can be found on the eastern shore with healthcare, tourism and aerospace, with additional industry strengths such as manufacturing, agriculture and resource based industry, and entrepreneurship. As a state, Maryland is fortunate to have a strong university system along with Federal Labs to help foster innovation and technology with the highest concentration of PhD professionals, and the fifth largest concentration in the U.S. of biotechnology firms. Over one third of all new jobs created in Maryland during 2002-2010, were in Bio & Life Sciences. It is also a priority to support entrepreneurship and the organic growth from existing companies. In Maryland, over 82% of all employers are small businesses with less than 20 employees. The lower shore region is fortunate to have a diversified economy with opportunities for growth within high tech and manufacturing, tourism and service industries, healthcare and education and small business development. There is a tremendous support system with a network of agencies within the region to assist small businesses to grow as well as developing the next generation of entrepreneurs. To help foster innovation and entrepreneurship, Maryland is implementing

a program, Invest Maryland, which will provide over $85 million through venture capital investments. This will not only help create jobs, but will also support and commercialize innovative research from private companies and universities to move products into the marketplace. Economic development strategies for Maryland include: developing instate companies for potential growth, focusing on competitive advantages and assets of Maryland, and developing a talented workforce. Strategies for job creation include investment in education, attraction of global talent and retention of students. The eastern shore lifestyle, geographic region, and sense of community have become an asset for attracting some professionals and business owners. Although for some employers, recruiting for a specialized skilled individual or advanced degreed professional can be more challenging for a rural region. This challenge emphasizes the importance for education partners and business leaders to partner to develop strategies to attract and create a pipeline for a regional workforce. For more information on DBED, visit www.choosemaryland.org. The Workforce Development Committee meets the 2nd Monday of every month. Email the chamber or Jayme Weeg at jayme@ easternshoreja.org for more information.

PAGE 11

Phippin’s Cabinetry relocates

George Phippin of Phippin’s Cabinetry and Renovations has moved his operations to better serve his customers. The Phippin family business will move the showroom and sales support to 800 S. Salisbury Blvd., Ste. M in the South Salisbury Plaza which is home to World Gym. Customer service operations including computerized design and the showroom displays are in place at Phippin’s former site was purchased by BB&T. Phippin’s is known for its skills in specialty cabinetry, kitchen and bathroom remodeling, and countertop installation.

Instant Shoe Repair moves

Instant Shoe Repair of Salisbury has moved to its new location at 1000 N. Salisbury Blvd., between E. London and Naylor streets, across from Valvoline Oil Change. Instant Shoe Repair leaves its location at the Centre at Salisbury to better serve its customers with convenient offstreet parking in front and ample parking in the back of its building. Proprietors, Ana and Daniel Fidel assure their customers the same quality work and fast and friendly service. Besides repairing shoes, luggage and other leather goods, Instant Shoe Repair specializes in orthopedic modification of men’s, women’s and children’s shoes to add thicker soles or inlays to customer specifications. For more information, call the store at 410-742-7959.

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Business Journal • May 2012

PAGE 12

Brittingham is named a finalist Long & Foster Real Estate, Inc., the largest independent residential real estate company in the United States, has announced that Brandon Brittingham of its Salisbury sales office and Alicyn DelZoppo of the Creig Northrop Team in Columbia, have been named in the top 50 list of nationwide sales associates in contention for membership into the 2012 class of “30 Under 30,” sponsored by REALTOR Magazine, the official publication of the National Association of Realtors (NAR). The “30 Under 30” program recognizes rising young agents based on qualities such as commitment and dedication to the real estate industry, creativity and ingenuity, the level of service they offer to their clients, sales volume and anecdotal information about mentors who have helped them in their careers. Brittingham, 29, is committed to keeping abreast of the latest technology to boost his business. In 2011, he earned $11 million in individual sales, representing more than 110 transactions, of which 90 percent were short sales. A recognized expert in short sales and foreclosure properties, he is credited with developing Long & Foster’s short

sales/foreclosure course. In addition, the Leading Real Estate Companies of the World ranks him as one of the region’s top 5 percent performing realtors in short sales and the sales of foreclosures and has selected him to conduct training in this market segment for its members across the country. At 28, DelZoppo had an impressive 2011 individual sales volume of $7.8 million. Generous with her time, DelZoppo volunteers to support a variety of programs in her local community. A graduate of Boston University, she was named “Rookie Realtor of the Year” in 2010 by the Howard County Association of Realtors and has more than eight years of real estate experience and nine years in consumer service. Under the recognition program, the final 30 winners are selected by a panel of judges. In addition, the candidates’ peers are encouraged to vote for their favorites online. The candidate who garners the most online votes will be honored during the Young Professionals Network reception at the 2012 Realtors Conference & Expo in Orlando in November. In addition, all honorees will be featured in the May/June issue of REALTOR Magazine.

SCHOLARSHIP FUND DONATION - The Ocean Pines and Berlin Chambers of Commerce recently presented the Bennett family with a donation to their family scholarship fund, The Spuck & Lib Bennett Scholarship Fund. The Bennett family hosted the chamber’s 2nd Annual Business Expo at their former business location on Route 50 in Berlin. The Spuck & Lib Bennett Scholarship is awarded to a high school senior entering the field of education and was created after the death of Lib Bennett in 2000. Both of the Bennett’s are retired school teachers and the scholarship is awarded to a Delmarva student. Pictured from left: Ocean Pines Chamber of Commerce Executive Director, Liz Kain-Bolen, Bill Bennett, Chief Operation Officer of Harley-Davidson of Seaford and the Berlin Chamber of Commerce Executive Director Olive Mawyer. MP_Chris_Maas_Ad.ai 1 2/28/2012 2:19:14 PM

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Business Journal • May 2012

PAGE 13

SEPTIC SYSTEMS

CEO VISITS SU - “The absolute key to success is to work harder than everyone else,” McCormick and Company chairman, president and chief executive officer Alan D. Wilson recently told students attending a Franklin P. Perdue School of Business Executive Leader lecture at Salisbury University. He added that being engaged and showing passion always helps with promotions. Wilson joined Baltimore-based McCormick in 1993 and ascended to his current position in 2008. In 2011, he led the company to a record $3.7 billion in sales. Pictured are Jim Perdue, chairman of Perdue Farms; SU President Janet DudleyEshbach; Wilson; and Dr. Bob Wood, dean of SU’s Franklin P. Perdue School of Business.

Quality you can trust  FARMLAND SOLD - Ben Alder, advisor with Sperry Van Ness – Miller Commercial Real Estate, in Salisbury, announces 800 acres has sold in Somerset County for $3,200,000. The farm was purchased for agricultural production by a local family farm. Consisting of approximately 600 acres of tillable agricultural land and 200 acres of woodland in multiple parcels, the land is situated near the town of Westover. For more information, contact Alder, land and agricultural specialist, at ben.alder@svn. com.

The Farmers & Planters Co. FARM - FEED SEED - LAWN GARDEN WILDLIFE Rt. 50 & Mill Street Salisbury, MD 21801 410-749-7151 Phone www.farmersandplanters.com

   

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PAGE 14

Business Journal • May 2012

Community Foundation grants The Community Foundation of the Eastern Shore has awarded a series of Community Needs grants totaling $47,044, which were distributed recently to eight organizations in the Lower Eastern Shore of Maryland. The grants will benefit, either directly or indirectly, the residents of the region and are being awarded this spring from the Foundation’s Community Needs Funds. The next deadline for qualified nonprofit organizations to apply for Community Needs grants is Aug. 1, 2012. Grants in the current cycle were awarded to the following nonprofits.

RIBBON CUTTING - The Ocean Pines Chamber of Commerce celebrated the new location of Marc Anthony Inc. on Saturday, March 24, at their facility located at 11220 Beauchamp Rd. in Berlin, with a ribbon cutting ceremony. Live music and refreshments were also available for the public to enjoy. Marc Anthony Inc., owned by Marc Bathon, specializes in heating, air conditioning and plumbing services. For more information, contact Marc Anthony Inc. at 410-208-4614 or service.experts. plus@gmail.com.

For Education and Youth: Lower Shore Enterprises, Inc. to provide Office Technology Skills training to individuals with disabilities by creating an “office environment” training lab on-site at LSE. Garland Hayward Youth Center to provide support for the GHYC tutoring and enrichment program for underserved children in Princess Anne. Tutoring is provided in partnership with It Takes a Village to Help Our Children. Delmarva Discovery Center to provide support for field trip scholarships

for local elementary schools to visit the Delmarva Discovery Center. Big Brothers Big Sisters of the Greater Chesapeake to implement a personal hygiene program for girls and their mentors that will provide education and supplies for low-income girls currently in a mentoring relationship. Wor-Wic Community College to support scholarships for economically disadvantaged students in Wicomico County to participate in the Summer Scholars Program at the College. Environment: Lower Shore Land Trust, Inc. to support an Outreach and Communications Program to increase visibility, understanding, and support of land preservation on the Eastern Shore. Health/Human Services: Shore Up!, Inc. to support weatherization assistance for low income individuals living in Wicomico and Worcester Counties. Help and Outreach Point of Entry, Inc. to assist in obtaining state ID cards, birth certificates, and primary adult care health insurance for homeless individuals in the tri-county area.


Business Journal • May 2012

PAGE 15

GREAT BASEBALL IS GREAT FOR BUSINESS. There’s nothing like a season with the Shorebirds. Entertain clients. Close deals. Reward employees. As the Single A affiliate of the Baltimore Orioles, you get to see future major leaguers, right in your own backyard.

Solar thermal systems use energy from the sun to heat water. PES, a leading installer of PV systems, has an office in Salisbury on Snow Hill Road.

Solar thermal systems on rise In just one hour, the sun sends enough power to Earth to meet the entire planet’s energy needs for an entire year. Photovoltaic Systems (PV) capture the energy contained in sunlight and convert it into electricity, and PV systems are becoming quite common. You can see them on roofs and standing alone in fields. Paradise Energy Solutions (PES), a leading installer of PV systems, has now introduced a system called Solar Thermal that uses the energy from the sun to heat water. With corporate headquarters in Gap, Pa., PES is expanding across the US to meet the growing demand for its systems. Jason Beiler, general manager of the Salisbury office, recently installed a solar thermal system on his own home in Snow Hill. “Solar electric thermal works great, and it’s 80% efficient. The cost of the system was $8,600, and with the energy credits available here in Maryland, I’m getting an 18% return on my investment. That’s a lot better than I can do at a bank.” Jason’s system has a capacity of 115 gallons, with an electric backup; installation took only 2 days. “This is a simple, smart, and easy investment, and there is minimal maintenance for the

next 30 years.” Solar thermal systems work equally well for both residential and commercial customers, and they’re highly efficient for farms, restaurants, butcher shops, and health care facilities. “Everyone could use solar thermal,” said Andy Hostetler, manager of the solar thermal division at the Maryland branch. “We’re currently installing a system at Westminster Place, an elder care facility in Lancaster, Pennsylvania, and we expect that interest in solar thermal systems will rise right along with the price of oil.” In Hawaii, which must import all of its oil, a law passed in 2010 requires all new single-family homes to install a solar thermal system, and the state now has more than 80,000 in operation. The sun is an infinite source of energy, and Paradise Energy Solutions is helping its growing client base across the United States use solar thermal and PV systems to turn solar energy into usable energy. For more information on solar thermal and PV systems, contact Kenton Yoder at Paradise Energy Solutions, 436 Snow Hill Rd., Salisbury, 888-2720542.

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Shorebirds Group Outings “Our Tri-Gas employee outing has been a great success since we found the Shorebirds Stadium. Great food, great fun, great baseball, a winning combination!” Keith McMahan - Owner of Tri Gas & Oil • Executive Club, $29 per person , 3rd Floor indoor and outdoor seating, accommodates 135 people • Hardball Café, $25 per person behind home plate accommodates up to 175 people • Picnic Pavilion, $19 per person down right field line reserve for up to 400 people • All Catered Areas includes a hour and half buffet

Shorebirds Sky Suites “I would strongly encourage anyone or any business to consider the investment of a skybox. Whether rented for a season or just a night, a sky-box offers a tremendous value.” Jeff Holloway, President/CEO of Holloway Tours Sky Suites are perfect for any gathering. Whether you are entertaining clients, holding a company outing, celebrating a birthday party or simply looking for a fun night out with friends, you’ll have a great experience in one of our suites. Suite Mini Plans offer great saving when you book multiple suite nights! • 10 Suite Nights - $4000 • 5 Suite Nights - $2,125 • 3 Suite Nights - $1,275 • Single Suite Night - $500 • Catering options available upon request

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Business Journal • May 2012

PAGE 16

Journal Real Estate

SVN - Miller provides superior brokerage and commercial property management services Based in Salisbury, Sperry Van Ness – Miller Commercial Real Estate is a regional provider of brokerage and commercial property management services. SVN - Miller has provided commercial real estate owners and investors with professional services since 1989. The company is recognized as a leader in commercial brokerage and the commercial property management field, providing a broad scope of services. Management services include: development and implementation of a maintenance plan, regular property inspections, budget preparation and analysis, detailed monthly financial reporting, lease administration, regular visits with tenants, monthly billing and administration of lease renewals. SVN - Miller serves as a liaison between tenant and landlord. You can relax because company representatives are available on a 24-hour basis for emergencies. The company manages a port-

folio of more than 2 million square feet of office, industrial, warehouse and retail assets. SVN - Miller is one of among only 500 management companies in the United States that has earned an Accredited Management Organization (AMO) designation. AMO firms manage almost every type of property and must demonstrate the highest standards of professionalism, financial performance and ethics. Certified Property Managers (CPMs) have the expertise needed to make your properties desirable in the local markets and deal with complex issues and unforeseen obstacles to help you reach your investment goals. As an added advantage, the local property managers work with advisors in the SVN – Miller leasing department to ensure vacancy rates are kept low. From a real estate brokerage perspective, SVN - Miller stands out among other brokerage firms with national reach through the Sperry Van Ness

Member Spotlight

RE/MAX Crossroads By Al Higgins Susan B. Megargee, broker/owner of RE/MAX Crossroads is no stranger to the real estate market or the lower Eastern Shore. She comes from a family of Eastern Shore home builders and has been involved in the residential and commercial real estate business for as long as she can remember. “I began my real estate career in 1980, working for Ahtes, Hanna and McLaughlin,” she said. “I enjoyed the business very much and I did very well,” she added. “Then I moved to North Carolina for a couple of years but quickly returned home.” Upon her return to the Eastern Shore, Megargee took a job with the Long & Foster real estate office in Easton. She worked there for 7 years before returning to Salisbury as the manager of the Long & Foster office in 1997, where she oversaw 110 real estate agents. After working for Long & Foster for another 12 years Megargee yearned to have her own business so she purchased the franchise for a RE/MAX office. “I named it RE/MAX Crossroads for 2 reasons,” she explained. “One is that

I was at a crossroads in my life and the other is that Salisbury is widely known as the crossroads of the Eastern Shore. I currently have 13 agents on staff and will be opening an office in Ocean City this May. I am also licensed in Delaware and Virginia,” she added. Unlike the majority of real estate offices on Delmarva, her office handles both commercial and residential real estate. With one third of her staff dedicated to the commercial market Megargee believes she is in a unique position to offer her commercial clients more individual attention to their needs. “Our business for the month of March of this year was fantastic,” she offered. “In fact,” she continued, “we did more business this past March than we did during the entire 2011 year. Our clients know that we honor our commitment to them, more than we do to ourselves. As an indicator of their commitment to the area, after every sale through RE/MAX Crossroads, the agency makes a contribution to the charity of the buyer’s choice. Susan can be contacted by calling 443-736-3373 or visit her website at www.SalisburyMarylandHomesForSale. com.

brand and the local expertise of the local market. Its national reach includes primary, secondary and tertiary markets, which allows for SVN - Miller Advisors to seamlessly locate investment options across the country on behalf of their clients while leveraging the power of all brokers – even those with competing firms. Sperry Van Ness – Miller Commercial Real Estate, which is continually expanding, has offices in Maryland in Salisbury, Annapolis, Hagerstown and Bethesda and in Delaware in Seaford, Wilmington and Lewes. While providing advisory, brokerage, consultation, and leasing services to clients in Maryland and Delaware, and asset and property management in Maryland, Delaware and Virginia, you can count on the Sperry Van Ness – Miller Commercial Real Estate team as your Eastern Shore expert. For more information, visit www.SVNmiller.com or call the office at 410-543-2440.


Business Journal • May 2012

PAGE 17

Journal Real Estate

ERA Martin Associates is the largest locally owned firm ERA Martin Associates is one of the leading real estate brokerage firms on Delmarva. As the largest locally owned firm, ERA offers international connections, 47 real estate professionals, and a full-time support staff of eight to serve the 2012 recovery in the real estate market. The local market in Wicomico County enjoyed 7% growth in the pending contracts in 2011, and continued with 4% growth in the first quarter of 2012. Buyers are taking advantage of the record low interest rates and huge inventory of unsold homes at prices far below recent times. ERA Bill Martin Associates was formed in April 1985, under the name Bill Martin & Associates. At that time, their office was located in Court Plaza in the location now occupied by Educational Supplies. The company moved to a free standing building on Eastern Shore Drive in 1991, and remained there for 15 years. During that time, the firm franchised with international real estate company ERA, and became ERA Martin Associates. Having outgrown the Eastern Shore Drive office, ERA then began construction on a new four-story office on the corner of Rt. 50 and East

Main Street in 2005. The building was completed and occupied in November 2006, and now allows customers and agents the convenience of onestop-shopping with a mortgage company (Wells Fargo) and a title company (Key Title Co.) on the top floor. Joni Martin Williamson joined the firm after her graduation from University of Maryland in 2004. Joni was promoted to vice president of the company in April and works closely with the agents and staff. Bill Martin formed the company with the philosophy of having the best trained, most professional, and ethical team in the area. The agents and staff work together every day to improve the team. Twenty seven years later, that philosophy continues. The sales team with 47 pros is the best and most knowledgeable in the community. The administrative staff has nearly 150 years of cumulative experience in real estate. The staff includes comptroller Sue Phillips, who was the first person hired in 1985, broker Bill, with 34 years real estate experience, property manager Cindi Martin with 25 years experience, and receptionist Brooke

McCauley with 21 years at the company. IPM (Investment Properties Management) is a division of ERA Martin that manages residential rental properties. IPM was formed in 1987 with Cindi Martin heading up the rental team that manages approximately 380 properties throughout Wicomico County. The company strives to offer agents, staff, and the public the latest technological advancements. In 2011 the company installed a new network server with WiFi and enhanced electronic back up. Older color printers were replaced with new MFP’s (Multi-Function Printers), allowing easier scanning of documents, direct e-mail and fax capability, as well as professional-level printing. ERA also utilizes electronic signatures, remote workspaces, and advanced file-sharing systems. ERA Martin Associates is poised for further growth as the market recovers over the next few years. As they grow, they will maintain the focus on having the most qualified and knowledgeable professionals and staff available to serve their client’s real estate needs.

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From beach to bay, ERA Martin Associates is here to meet all of your real estate needs. Whether you are buying or selling, trust the experts at ERA to get the job done. We serve Maryland’s Eastern Shore, as well as the Delaware and Virginia areas. Our top-notch team of real estate professionals has the knowledge and the tools to help you in the sale or purchase of existing homes, new homes, commercial property, lots and land, short sales, foreclosures, and more. We have a strong dedication to serving our clients and upholding our excellent customer service reputation.

As the largest locally-owned real estate firm on Delmarva, ERA Martin Associates is not only committed to our clients, but to our community. Every year, ERA participates in a variety of charitable programs in our local area. From purchasing and wrapping gifts

for families at the Life Crisis Center during the holidays to sponsoring major events such as the recent Bootleggers Ball, ERA knows how important it is to give back. Similarly, we are dedicated to the environment in our efforts to “Go Green,” which include implementing energy saving and paper reduction programs. In addition, ERA also offers a residential property management division for rentals in the Wicomico County area, a world-wide relocation department, and agent training programs. Our office is located on the corner of Rt. 50 and E. Main Street in Salisbury, and we are available seven days a week to serve you. Stop in or call today to see how ERA Martin Associates can help you meet your real estate goals.


PAGE 18

Business Journal • May 2012

Business After Hours The Salvation Army

Prospective member Keyonte Willis of Legal Shield, Michelle Marriner of Maryland Broadband, and Ray Nordstrom of the Courtesy & Midway Automotive Groups

Prospective member Damion Miles of Legal Shield, Larissa Luck of Universal Mortgage & Finance, new chamber members Joy & Jim Crist of American Vet Heating & Cooling.

On Thursday, April 5, the Salvation Army hosted a Business After Hours at their Richard Hazel Youth Center located at 429 North Lake Park Drive (just off Jersey Road) in Salisbury. Major Ken Morris of the Salvation Army and center Director Willie Downing, along with his board members and staff, welcomed the assembled

chamber members and guests to this hidden gem on Salisbury’s north side. Volunteers and staff members gave tours of this great facility that houses an after school program, full kitchen, athletic facility, Olympic size swimming pool, and summer camp. The center is also an event venue, so if you are looking for a facility to hold an event, family gathering, or swim party, call 410-5467766 for more information.

Al Chandler, board member of the Richard Hazel Youth Center, Sam Ennis of Total Energy Consultants, and Tiffanie Chandler of Girl Scouts of the Chesapeake Bay

Deborah Bradley of Mid-Atlantic Heating & Air, and Betsy Habich of AFLAC

Delmarva Chicken Run

Lace up your running shoes and get ready for the Delmarva Chicken Run that will take place on Saturday, June 16 as part of the Delmarva Chicken Festival in Salisbury. The 5K Fun Run/Walk will start at 8 a.m. at V.P. Shoes located on Naylor Mill Road behind the Centre at Salisbury. On-site registration will open at 7 a.m. the morning of the race. Prior to race day, runners/walkers may register in person at V.P. Shoes in Salisbury or at the Salisbury Area Chamber of Commerce. Online registration is available at http://www.active.com/running/salisbury-md/delmarva-chicken-run-2012. The $20 registration fee ($25 after May 15) includes refreshments, a raffle, age-group awards, and a “chicken” hat for all participants. Checks should be payable to “Salisbury Area Chamber of Commerce.” The race is open to all ages. For more race information, send an email to delmarvachickenrun@ gmail.com or call Race Chairman Dean Goodwin at 410-901-0778. The run is one of many family fun activities that will be a part of the 63rd Delmarva Chicken Festival on June 15 and 16 at the Centre at Salisbury. For additional festival information, visit www.salisburyarea.com or www. dpichicken.org.

Banks announce merger

Jefferson Bancorp, Inc., parent company for Bay Bank, FSB and Carrollton Bancorp, parent company for Carrollton Bank, have announced the execution of a definitive agreement for merger of Jefferson Bancorp, Inc. (“Jefferson”) and Carrollton Bancorp (“Carrollton”). The subsidiary banks, Bay Bank, FSB and Carrollton Bank will also merge, with Bay Bank, FSB being the surviving entity. The transaction is currently valued at approximately $25 million in stock and cash, representing $15.4 million in consideration to Carrollton shareholders and repayment of $9.1 million in TARP funding to the US Treasury. The transaction will combine the strengths of the two organizations in the Maryland market with a combined 12 bank branches in the Baltimore/ Washington market. Kevin B. Cashen, president and chief executive officer of Jefferson, will serve as president and chief executive officer of Carrollton after the merger. Carrollton Bank’s President and CEO, Robert Altieri, will join the management team of Bay Bank as an executive vice president, managing several of the bank’s core businesses. The transaction, which has been approved by both Carrollton’s and Jefferson’s boards of directors, is expected to close in the third quarter of 2012.

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Business Journal • May 2012

PAGE 19

Evolution Craft Brewing Co. opens in Vine Street facility

Kiya Safai, MiMir Marketing/Eastern Shore Business Leadership Network (ESBLN), board member; Sharon Dickson, Community Foundation of the Eastern Shore; Heather Towers, ShoreCan; Jackie Gast, ESBLN; Maria Waller, Quality Staffing/ESBLN board member; Alex Waller.

Evolution is ready to tap a much larger production space in Salisbury at the new home for Evolution Craft Brewing Company and the Public House in the facility previously known as the “Reddy Ice Factory” at 201 E. Vine St. The 30,000 sq.ft. location will allow for expanded brewing operations, a tasting room, offices for Southern Boys Concepts and the Public House restaurant. The Gastro pub menu at The Public House restaurant focuses on local and regional food providers. Featuring a wide variety of sharing plates, the offerings include creative salad greens, custom ground beef burgers, bratwurst, and charcuterie and local cheese combinations with a range of Evolution beers that compliment these offerings. Chef Robbin Haas, a seasoned and celebrated Food and Wine magazine Top Chef, has created a unique dining experience. Todd VanGeluwe, VP of operations for Southern Boys Concepts notes, “This former warehouse location con-

tinues Southern Boys Concepts legacy of repurposing unused locations and incorporating recycled materials into the design and function of the space.” Old church pews line a wall of banquette tables and the tasting room bar was built from historic bricks. In 2009, brothers Tom Knorr and John Knorr worked with brew master Geoff DeBisschop of Boston, Mass., to create the Evolution Craft Brewing Company. In the past three years, the brewery has established itself as a contender in the world of craft brewing. Southern Boys Concepts is an area hospitality group as the owners of 6 restaurants that include The Public House, Sobo’s Wine Beerstro, and Specific Gravity pizzeria and bottle shop of Salisbury, The Red Roost in Whitehaven, Boonie’s Chophouse & Pub in Tyaskin and Bistro Cinq in Antiques, Guatemala. Evolution Craft Brewing Company is a craft beer brewery that currently has distribution in Maryland, Delaware, Washington, D.C. and Northern Virginia.

If you know the Bay, know the Bank.

Jackie Gast, director, Eastern Shore Business Leadership Network (ESBLN); Sharon Dickson, Community Foundation of the Eastern Shore (CFES); Heather Towers, assistant program officer, ShoreCan/CFES.

Able to Work, Youth Service Day On Saturday morning, April 14, the Eastern Shore Business Leadership Network and ShoreCAN Volunteer Center partnered to coordinate the third annual Able to Work and Youth Service Day at the Salisbury Zoo. Over 100 volunteers turned out to spruce up the Salisbury Zoo in preparation for Earth Day and also to spruce up Ben’s Red Swings playground. The event raised awareness that people with disabilities can and want to work and give back to their communities as well as to encourage youth to engage in volunteer service. Volunteers of all ages and abilities

raked, hauled, and mulched to the give the Salisbury Zoo a fresh look. All volunteers received tee shirts and lunch. Door prizes from businesses like Market Street Inn and DeVage’s were also given. Avery Hall Insurance, the Community Foundation of the Eastern Shore, ClearChannel Outdoor, WalMart, Home Depot, Pepsi Bottling Ventures, and Sam’s Club generously sponsored the event. The Friends of the Salisbury Zoo were also on hand to help along with Salisbury Zoo staff. For more information, visit www. esbln.org or call 410-749-0144.

loyal servant.

No one’s more dedicated, and when it comes to business services—we bring it home. 109 Poplar Hill Avenue Salisbury, MD 21801 www.baybankmd.com 410.334.3636


PAGE 20

Business Journal • May 2012

92nd Annual

Salisbury Area Chamber Banquet The Businesswoman of the Year is Dr. Peggy Naleppa, president/CEO of Peninsula Regional Medical Center. Award sponsor Brad Gillis of Sperry Van Ness Miller Commerce Real Estate presents the trophy to Dr. Naleppa.

The Salisbury Area Chamber of Commerce held its 92nd Annual Banquet on Thursday, April 12, 2012 at Green Hill Yacht & Country Club. The evening events included the installation of the 2012-2013 Officers and Directors and the presentation of 13 awards to members of the local business community. The Small Business of the Year is World Gym. Accepting the award is Kathi Book from Tony Nichols of BBSI.

The Member of the Year Award recognized David Pfingst of Etch-Art Awards. Dr. Peggy Naleppa, president/CEO of Peninsula Regional Medical Center and Roger Foulebout head of the Community Relations Department at PRMC presented the award.

The Humanitarian Award recognized Melodie Carter of Hebron Savings Bank (with the microphone) for her years of hard work and leadership for local charities and important causes. APPI Energy presented the award. The awards program master of ceremonies was Chamber Past President Tim Feist (right) of Peninsula Regional Medical Center.

Sandra S. Fitzerald-Angello was sworn in at the Annual Banquet as the 2012-2013 Chamber President, the 77th person to hold that honor. Sandy is the vice president and dealer operator of Pohanka Automotive Group of Salisbury.

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Energy Audits • Recoop of Incentives • Develop Energy Savings Programs Improve Cooling Capacity & Efficiency • 100% Recycling of All Waste The Medium Business of the Year honored Market Street Inn and MoJo’s. Accepting the Senatorial Citation from MD Senator Richard Colburn is Chef Joel Olive (left). Expressing his gratitude for the award is owner Robert Mulford Jr. Ed Wilgus of Wilgus Insurance and the Car Store sponsored the award and presented the trophy. MC Tim Feist looks on.

These customers received from $2,000 to $15,000 CASH Avery Hall Insurance Group Lower Shore Enterprises Delmarva Recycling, Inc. Burnett White, Inc. Salisbury Automotive, Inc. Salisbury Chamber of Commerce

SES A Trade Alley of DPL, The Businessman of the Year honored Dr. Spicer Bell for his leadership of the Community Foundation of the Eastern Shore. Outgoing President Ernie Colburn holds the Senatorial Certificate while Spicer and John Petito of Delmarva Power, Inc. pass the trophy.

July 1, 2010 federal efficiency standards regulating magnetic ballasts entered their final phase (started July 1, 2005), effectively eliminating these ballasts. On July 14, 2012, DOE regulations will also eliminate the T12 lamps that ballasts operate. It is not a question of IF, but rather when to address these changes.

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Business Journal • May 2012

PAGE 21

The Environmental Service Award was earned by Perdue Inc. for doing so much to improve the environment on the Lower Shore. Susan Megargee of RE/MAX Crossroads sponsored the honor which was accepted by Perdue Vice President Steve Schwab.

The 2012-2013 Board of Directors includes new members: (seated) Roxana LaGuerre of Family Tree Senior Care, Kim Lutch of the Becker Morgan Group, Jayme Weeg of Junior Achievement, Dr. Peggy Naleppa of Peninsula Regional Medical Center, Pamela Webster of Perdue Inc., and Melodie Carter of Hebron Savings Bank. Standing are Joshua Boston of the Three Lower Countries Community Services, Edward Q. Wilgus of Wilgus Insurance and the Car Store, Dr. Farouk Sultani, Dwight Miller of Gillis Gilkerson, and David Pfingst of Etch Art Awards. Not pictured are Dr. Carolyn Elmore representing the Wicomico County Board of Education, Dr. Bob Wood, Dean of the Salisbury University Franklin P. Perdue School of Business, Ron Boltz of Alarm Engineering Inc., Lynn Creasy of Innovative Benefit Solutions, David Eccleston, owner of Delmarva Shredding & Recycling, Duane Larmore of Shore Appliance Connection Inc., Dr. James L. McNaughton of AHPharma, Wayne Strausburg, Wicomico County Administrator, James W. Taylor III of Taylor Oil Company, Michael Weisner of Weisner Real Estate. Ex officio members of the board include: Rick Pollitt, Wicomico County Executive, Joe Holloway, Wicomico County Council President, Stevie Prettyman, Wicomico County Council, Laura Mitchell, Salisbury City Council, Dr. Mike Liang, Salisbury Jaycees President, Renee Stephens, MD Department of Business & Economic Development, David A. Ryan Jr., Salisbury Wicomico Economic Development, Michelle Marriner, Young Professionals Committee, Chris Maas, Young Professionals Committee, Nina East, SACC Foundation, Jessie Cocci, City of Salisbury, T. Jan Wiseman, Greater Salisbury Committee, Dr. Janet Dudley-Eshbach, President of Salisbury University and Dr. Ray Hoy, President of Wor-Wic Community College.

The Young Professional of the Year recognized Kim Lutch of the Becker Morgan Group for her leadership of the Salisbury Area Chamber of Commerce Young Professionals Committee. Incoming President Sandy FitzgeraldAngello of the Pohanka Automotive Group passes the trophy.

The Chamber of Commerce Award was presented to Dr. Murray Hoy, president of Wor-Wic Community College. The award was sponsored by Dr. Memo Diriker of Salisbury University’s BEACON GROUP and presented by Executive Director Sarah Bunch of the BEACON GROUP.

Travis Fisher of Inacom, a retired board member, chats with Nancy and David Pfingst during the Cocktail Hour sponsored by PNC Bank. David is a new board member and won the Member of the Year Award.

Non-Profit Organization of the Year is Salisbury Horizons, a multi-year summer intervention program that strives to re-enroll students from lowincome families for nine straight summers (rising 1st grade to rising 9th grade). Accepting the award is Harlan Eagle from Dwight Miller. Award sponsor is Gillis Gilkerson.


Business Journal • May 2012

PAGE 22

Business After Hours A ribbon cutting was held at The Fountains Wedding & Conference Center’s newly renovated “ Steak Salisbury” restaurant on March 28, followed by a Business After Hours networking event in the Fountains Ballroom. The Fountains Wedding & Conference Center is newly owned and operated by the Triantis Family, who welcomed chamber members, community leaders, members of the Local Owner Restaurant Association (LORA), and guests to their facility located at 1800 Sweet Bay Drive in Salisbury. The Fountains is equipped to handle parties from 20 to 450 people, in a variety of lush settings. The exquisite Grand Ballroom features 21 foot high ceilings, chandeliers, state-of-the-art sound, lighting and multi-media capabilities. The Terrace will create a romantic atmosphere for your party with its dancing fountains. Whether it’s planning your next event, dinner on the town, or just a place to stop and be with your friends, you can find them all in one place with the Fountains Wedding & Conference Center, Steak Salisbury Restaurant, and The Lagoon Deck Bar. For more information, visit their website, www.fountainsinc.com.

Owner Otis Triantis prepares to cut the ribbon in front of Steak Salisbury with assembled chamber members and guests.

Colette Higgins of Body Beautiful along with new chamber members Denise and Mark Cathell of Delmarva Holiday Festival of Lights/Create 1 Marketing

Donna Johnson of Delmarva Direct Data, and Molly Taylor, sales manager for the Fountains Wedding & Conference Center

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Owners Gus and Melissa Triantis of the Fountains, and Michelle Marriner of Maryland Broadband Cooperative


Business Journal • May 2012

PAGE 23

Journal Healthcare

Newly installed Junior Auxiliary Board Officers, from left, Board members Marlene Davenport and Irene Phillips; Treasurer Mary Lou Zimmer; Corresponding Secretary Sandy Jones; Recording Secretary Susan Robinson; Second Vice-President – Vice Shop Chair Betsy Hanulak; First Vice-President – Shop Chair Theresa Rose, President-Elect Mary Rhodes and President Cynthia Holloway.

Junior Auxiliary Board welcomes new president The Junior Auxiliary Board of Peninsula Regional Medical Center installed its new slate of officers for 2012-2013, and gave a heartfelt thanks to outgoing President Susan Peacock recently at Asbury United Methodist Church. The Junior Board’s new president, Cynthia Holloway brings a unique perspective to the role — her motherin-law, Marianna Holloway, was also a president of the Junior Board, and helped to make it the successful volunteer group that it is today. During her term Susan Peacock oversaw the start of several new and highly successful fundraisers, including the Culinary Adventure Tour and the Uniform Sale. Officers installed were: President Cynthia Holloway; President-Elect Mary Rhodes; First Vice-President – Shop Chair Theresa Rose; Second Vice-President – Vice Shop Chair

PRMC earns award

The Commission on Cancer of the American College of Surgeons has granted its Outstanding Achievement Award to Peninsula Regional Medical Center in Salisbury, as a result of surveys performed during 2011. Peninsula Regional is one of a select group of 106 accredited cancer programs across the United States. Established in 2004, the CoC Out-

Betsy Hanulak; Recording Secretary Susan Robinson; Corresponding Secretary Sandy Jones; Treasurer Mary Lou Zimmer; and Immediate Past President Susan Peacock. Marlene Davenport, Irene Phillips and Carol Alex will serve as board members. The Junior Auxiliary Board at PRMC was established in 1924, and to date has donated nearly $8 million to the Medical Center in support of programs, technology and expansion. Its volunteers provide hand-knitted hats for babies at the Medical Center, and fleece caps for cancer patients. They also provide post-surgical “hugging pillows” for heart, lung abdominal and breast surgery patients, and gifts for the first baby of the year. Junior Board membership is open to everyone in the community. For information on joining, call Faye Holloway, volunteer coordinator, at 410-543-7262. standing Achievement Award is designed to recognize cancer programs that strive for excellence in providing quality care to cancer patients. The award is granted to facilities that demonstrate a Commendation level of compliance with seven standards that represent six areas of cancer program activity: cancer committee leadership, cancer data management, clinical management, research, community outreach, and quality improvement.


PAGE 24

Business Journal • May 2012

Journal Healthcare PRMC named one of best hospitals

Peninsula Regional Medical Center (PRMC) has announced that its superior clinical quality has placed it among an elite group of U.S. hospitals: HealthGrades America’s 100 Best Hospitals - the only hospital on the Delmarva Peninsula to achieve this distinction, ranking it in the top 2% of the 5,000 American hospitals surveyed. To be recognized, hospitals must have had risk-adjusted mortality and complication rates that were in the top 5% in the nation for the most consecutive years. Peninsula Regional has been ranked among the top 5% of all American hospitals from 2009 to 2012 - a Delmarva Peninsula best. On average, patients treated at America’s 100 Best Hospitals had nearly a 30% lower risk of death. Recently, HealthGrades, the nation’s leading independent healthcare ratings organization, also announced PRMC as one of the nations’ 100 Best Hospitals in 2012 for: Cardiac Care, Stroke Care, Pulmonary Care, Gastrointestinal Care, Critical Care, and General Surgery. HealthGrades also ranked PRMC #1 in Maryland in 2012 for Cardiology Services, Treatment of Stroke and Vascular Surgery (for the second consecutive year). Additionally, the HealthGrades study again found Peninsula Regional a regional leader in clinical excellence, ranking it as the Best on the Delmarva Peninsula for Overall Cardiac Services, Cardiology, Stroke Care, Neurosciences, Overall Pulmonary Care, Vascular Surgery, Overall GI Care and Critical Care for 2012.

Hospice receives accreditation

Coastal Hospice has earned The Joint Commission’s Gold Seal of Approval for accreditation by demonstrating compliance with The Joint Commission’s national standards for health care quality and safety in home care. The accreditation award recognizes Coastal Hospice’s dedication to continuous compliance with The Joint Commission’s state of the art standards. In an unannounced visit earlier this year, a team of Joint Commission surveyors evaluated Coastal Hospice for compliance with standards of care specific to the needs of patients, including infection prevention and control, leadership and medication management. The Joint Commission’s Home Care Accreditation Program accredits more than 5,600 organizations. The standards address the organization’s performance in specific areas, and specify requirements to ensure that patient care and services are provided in a safe manner.

PRMC welcomes new doctors

Maria E. Faase, MD, and Jessica H. Colyer, MD have been granted associate staff membership with clinical privileges in the Department of Pediatrics at Peninsula Regional Medical Center.

Their services are made possible by a collaboration of PRMC and Children’s National Medical Center. Both Dr. Faase and Dr. Colyer are employed by Children’s National. Dr. Faase, who specializes in neonatology, received her medical degree from Ludwig-Maximilians-Universitat in Munich, Germany. She completed residencies at the Hopital de Clocheville in Tours, France, and at Emory University in Atlanta, Ga. She also completed an internship and fellowship at Emory University. Dr. Faase is board certified in neonatology and pediatrics. Dr. Colyer, who specializes in pediatric cardiology, received her medical degree from Pennsylvania State University in Hershey, Pa. She completed an internship, residency and fellowship at Children’s National Medical Center in Washington, D.C. Dr. Colyer is board certified in pediatrics and pediatric cardiology.

Division recognized at PRMC

Clinical and administrative leadership of the Peninsula Regional Medical Center (PRMC) Women’s and Children’s Services division were recently honored at the 8th annual Maryland Patient Safety Conference in Baltimore. The team was recognized for providing innovative solutions to keeping patients safe, and in turn was named to the 2012 Circle of Honor for Patient Safety Innovation for their Late Pre-term Infant Initiative. The initiative reduced the percentage of Neonatal ICU (NICU) admissions and Pediatric readmissions for late preterm infants (between 34 & 36.6 weeks). After process changes using evidenced-based education and clinical guidelines, NICU admissions at Peninsula Regional were reduced from 33% to 22% and an 11% readmission rate to Pediatrics was reduced from 11% to 0% within 10 days of birth. PRMC was one of eight hospitals presented Circle of Honor recognition by the Maryland Patient Safety Center. The team’s Late Pre-term Infant Initiative also won the prestigious Peninsula Regional Medical Center Chairman’s Award in 2011.

PRMC joins federal initiative

Peninsula Regional Medical Center (PRMC) has advanced its mission to improve the quality, safety and affordability of healthcare for the patients it serves as a participant in the Partnership for Patients initiative. Partnership for Patients, established by the Center for Medicare & Medicaid (CMS) Innovation, offers support to physicians, nurses and other clinicians working in and out of hospitals. The goal is to keep patients from getting injured or sicker while in the hospital so they can heal without complications. Specifically, participants focus on reducing preventable readmissions to hospitals by 20 percent and reducing preventable hospital-acquired conditions

by 40 percent by the end of 2013. In doing so, CMS estimates the partnership has the potential to, over the next three years to save 60,000 lives, reduce millions of preventable injuries and complications in patient care and save as much as $35 billion, including up to $10 billion in savings to Medicare. PRMC has joined with the Premier healthcare alliance to participate in the initiative.

PRMC awarded Gold Seal Approval

Peninsula Regional Medical Center (PRMC), through the work of its Primary Stoke Center, Guerrieri Heart and Vascular Institute and Orthopaedic and Rehabilitation Center teams, has been awarded mid-cycle Joint Commission Gold Seal Approval, Disease-Specific Certification in Total Hip & Knee Replacement Surgery and in the Treatment of Acute Myocardial Infarction (AMI) or heart attack. PRMC also maintains its Joint Commission designation and certification as a Primary Stroke Center. The Stroke Team at Peninsula Regional treats, on average, nearly 40 patients each month who arrive at the Medical Center’s Emergency/Trauma Center with stroke symptoms, volumes that rival centers like Johns Hopkins in Baltimore and others in much larger,

urban areas. In 2011, over 550 people were treated for AMI at Peninsula Regional Medical Center; a Maryland Institute for Emergency Medical Services Systems (MIEMSS) designated Cardiac Intervention Center for the Eastern Shore. Since the mid 1970’s, surgeons at the Medical Center have performed over 10,000 total joint replacements. More than 700 people are expected to receive a total hip, knee or shoulder replacement at Peninsula Regional in 2012.

Gestational Diabetes Webinar

The Diabetes Education Program at Peninsula Regional Medical Center (PRMC) in conjunction with the American Association of Diabetes Educators will be sponsoring the diabetes webinar “Gestational Diabetes: Current Guidelines and Recommendations” on Wednesday, May 2. The program, designed for registered nurses, dietitians, pharmacists and diabetes educators will be held in PRMC’s Hallowell Conference Center Rooms D and E from 1 to 2:30 p.m. The webinar will provide 1.5 contact hours of continuing education. The webinar is free, but space is limited. RSVP to the Diabetes Education Program at PRMC at 410-543-7061.

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Pharmacist/Owner

tel 410-749-5253 • fax 410-749-6345 FREE Delivery, Senior Citizens Discounts Burt’s Bees • Yankee • Rowe Pottery Jobst Compression Stockings Blood Pressure Screening • Diabetic Counseling

EASTERN SHORE PHARMACY Across from the hospital on the corner of Eastern Shore Drive and Carroll Street in Salisbury

Bob Elliott

Pharmacist/Owner


Business Journal • May 2012

PAGE 25

Journal Healthcare

Clinical laboratory workers in high demand Unsung Heroes

Hidden in a huge maze of high-tech equipment and specimen holders, laboratory workers are often the unseen, unsung heroes of healthcare. But in the current labor market, it’s likely that more and more people will want to learn about the work of laboratory technologists and technicians. While many other fields stagnate, the U.S. Bureau of Labor Statistics says that employment of clinical laboratory workers is expected to grow by 14 percent by 2018, faster than the average for all occupations. Peninsula Regional Medical Center has one of the largest laboratories in the region, employing more than 140 people, with 5,500 specimens processed every day and 2 million per year — not only for the Medical Center itself, but also for smaller regional hospitals and doctor’s offices. That means PRMC also has a great need for lab workers. Education is helping fill the demand: Salisbury University and Delaware Tech have medical

laboratory technology programs, and students often get one of their first realworld career experiences during their clinical rotation at Peninsula Regional. Kurt Hiedler, a technical specialist in chemistry in the PRMC Core Lab, says he did his research before picking a school and a major. “I wanted a program that would give me a job right after I graduated, a technical skill that I could put to use right away,” he says. “And I wanted my job to be local.” Hiedler chose the Clinical Laboratory Science program at Salisbury University, with a goal of eventually working for Peninsula Regional. He did a rotation the PRMC lab, where he found that the job wasn’t exactly what he had expected. “I had an image of what the job would be — that you’re detached, you’re a scientist. But in fact, you’re working with a lot of people, you get a lot of calls, people need test results quickly.” Hiedler did join Peninsula Regional’s lab staff after he graduated, and he says it has been rewarding. “I get to work with a lot of skilled, experienced pro-

PLUS Volunteers at Peninsula Regional Medical Center recently held their annual Volunteer Appreciation Banquet. Honored were, front row, from left: Life Members Jack Thomas and Michele Robbins and Honorary Member Barbara Peterson. Joining them are, back row, from left: Dr. Peggy Naleppa, president/CEO of PRMC; Scott Peterson, vice president of People and Organizational Development of PRMC; Barbara Sturgis, manager of PLUS Volunteers; Cindy Lunsford, executive vice president/COO of PRMC; Patti Serkes, education director of PRMC and Mary Grace Kiley, administrative assistant of PLUS Volunteers.

Volunteer Appreciation event PLUS Volunteer Services at Peninsula Regional Medical Center (PRMC) held its annual Volunteer Appreciation Banquet in conjunction with National Volunteer Week 2012 recently. PRMC paid tribute to the over 230 PLUS Volunteers at Peninsula Regional who donated more than 42,000 hours of their time in calendar year 2011. In the 42 year existence of the PLUS Volunteer Program at Peninsula Regional, more than 1.7 million total volunteer

hours have been provided to the medical center, its staff, patients and their families. Also honored were the 109 PLUS volunteers who have reached life status in the organization by donating 15 or more years of service to PRMC. Among them were the 2012 inductees Michele Robbins and Jack Thomas. Barbara Peterson was presented Honorary Member status.

fessionals who care tremendously about what they do. They see a tube of blood as an extension of a patient.” Today, he helps test the equipment on which many patients’ vital tests are carried out. He likes making a difference, and was part of the laboratory’s Lean Project team, which renovated processes in the lab to make it more efficient and streamlined. “It’s important, because we get faster results for patients — 25 to 30 percent faster,” he says. The team continues to meet even after putting new processes in place, to ensure an environment of constant improvement. “We really brought the lab into the 21st century,” Hiedler says. “I feel it’s the most advanced lab on the Eastern Shore now. If you want metropolitanstyle quality, it’s right here.” Along with smart processes for workers, new technology helps to keep the laboratory up to date. Two new pieces of powerful equipment are among the tools of the Peninsula Regional lab that bring rapid, accurate results to patients. The CellaVision per-

forms automated cell differential counts on blood for technologists to review, and has helped speed up test results and make them more accurate. Another machine, the Hologic ThinPrep Imaging System, is the only one of its kind on the lower Eastern Shore. It represents a significant advance in diagnostic capability for comprehensive and accurate cervical cancer testing. In one study, the ThinPrep Imaging System was found to have a 50% reduction in false negative results. Cells of interest are highlighted for cytotechnologists’ review, helping them to better focus their interpretive skills where it counts most. Patients and doctors alike rely on the knowledge and experience of laboratory workers, and Peninsula Regional’s advanced technology, to deliver critical test results. Faster clinical laboratory testing can mean faster treatment, so it’s important for PRMC to have a lab on-site, staffed 24 hours a day, seven days a week to deliver the best patient care possible.


PAGE 26

Business Journal • May 2012

Journal Education More than three centuries ago, Charles Overholt’s ancestors immigrated to America from Germany in search of a better life. Now, the Pocomoke City native is going back to the country they left as the first Salisbury University student to earn the prestigious Fulbright Student Fellowship, issued by the U.S. Department of State’s Fulbright Exchange Program. “History has truly come full circle,” he wrote in his application, noting that he sought to study “with the same hope and desire for self improvement” that his forbearers exhibited. During the 2012-13 academic year, Overholt will travel overseas — for the first time in his life — to explore “Hessian Mercenaries and the German Reaction to the American Revolution” at the 485-year old Philipps-Universität in Marburg, Germany. In addition to classes, he will be mentored by two leading scholars on the subject who have already taken great interest in his work.

Charles Overholt

SU NAMED ‘MODEL OF EFFICIENCY’ - Salisbury University is one of 16 colleges and universities nationwide honored as a “Model of Efficiency” in April’s University Business magazine. The spring 2012 program recognizes innovative approaches for streamlining higher education operations through technology or business process improvements. SU is the only Maryland campus among the 16. After purchasing an enterprise resource planning system, SU staffers found gaps in areas such as course evaluation, residence life management, student health records and athletic reporting. Salisbury’s tech team, working with offices across campus, developed solutions that were both easier and more economical than other alternatives and was able to create programs that were compatible. Teamwork saved Salisbury more than $20,000 a year in direct maintenance costs. Data are collected more consistently and the system is easier to use. In the process of creating new software, the IT Department digitized forms, helping to save paper at a university already known for its sustainable practices. Pictured from left, top row: Terri Stuck, Karen Bowden, Jeanette Wolinski and Joanna O’Neal. Bottom row, from left: Melody Baker, Mike Boolukos and Patti Turpin.

Maciarello to address graduates

Wicomico County State’s Attorney Matt Maciarello will address the 2012 Wor-Wic Community College graduates at commencement on Tuesday, May 8, at 7 p.m., at the Wicomico Youth and Civic Center in Salisbury. Maciarello is a member of the board of directors of the WorWic Foundation and has been a guest lecturer at Wor-Wic’s Eastern Maciarello Shore Criminal Justice Academy. He received his associate’s degree from Wor-Wic, his bachelor’s degree from Salisbury University and his juris doctorate from the University of Maryland School of Law. A member of the Maryland, Wicomico and Sussex bar associations, Maciarello served as president of the Wicomico Bar Association from 2008-09. Maciarello and his wife, Sarah, assistant to the director at the Ward Museum of Waterfowl Art in Salisbury, have two sons, Jonathan, 10, and Luke, 6.

CONTINUING EDUCATION

SU student to study in Germany

SU environmentally responsible

For the third consecutive year, The Princeton Review, in partnership with the U.S. Green Building Council (USGBC), has named Salisbury University one of the nation’s most environmentally responsible colleges. The university is featured in the Guide to 322 Green Colleges, which highlights impressive environmental and sustainability programs at campuses across the country. The 322 colleges in the guide were selected based on “green rating” scores from summer 2011 online profiles and annual guidebooks. SU’s rating was 86, on a scale of 60-99. In 2008, SU’s Teacher Education and Technology Center became the first LEED-certified new construction project on the Eastern Shore, earning Silver status. Since then, the new Sea Gull Square apartment-retail complex has earned Silver and renovated Pocomoke Hall earned Gold. Other recent initiatives include a Dining Services partnership with Delaware-based Blue Hen Organics to defer about nine tons of food waste from local landfills weekly. At Blue Hen’s composting facility, waste is compressed into fertilizer pellets for area farmers and SU’s greenhouse.

Start Here...Go Anywhere! Prepare for a new position or gain the skills to take your career to the next level by taking non-credit courses offered by Wor-Wic Community College. Classes are starting soon in: Business & Leadership Child Care Computers & Technology Floristry & Landscaping Health & Safety Hospitality Industry, Trades & Manufacturing Personal Enrichment Real Estate Transportation Veterinary Assistant Training Continuing Education & Workforce Development www.worwic.edu (410) 334-2815


Business Journal • May 2012

PAGE 27

GIS at SU: There’s an app — or a map — for that. By Dr. Michael Scott, director Eastern Shore Regional GIS Cooperative And M.S. in GIS Management program

Bill Hetherington, center, executive director of the Arthur W. Perdue Foundation, joins Delmarva Shorebirds and representatives of Delmarva’s three food banks in announcing a $15,000 Arthur W. Perdue Foundation grant to support the “2012 Perdue Strike Out Hunger Challenge on Delmarva.” Pictured from left are Chris Bitters, Delmarva Shorebirds general manager, Charmin Horton, Food Bank of Southeastern Virginia, Eastern Shore branch manager, Hetherington, Charlotte McGarry, programs director for the Food Bank of Delaware, and Jim Weir, operations manager for the Food Bank of Delaware.

‘Strike Out Hunger’ challenge Perdue Farms joins the Delmarva Shorebirds in announcing the launch of the “2012 Perdue Strike Out Hunger Challenge on Delmarva” campaign on behalf of the three Delmarva food banks. To help drive the season-long “Perdue Strike Out Hunger Challenge on Delmarva” campaign, Perdue has issued a $15,000 challenge grant funded through the Arthur W. Perdue Foundation to benefit the Eastern Shore Branch of the Maryland Food Bank, the Food Bank of Delaware and the Eastern Shore Branch of the Food Bank of Southeastern Virginia. The first $10,000 of the challenge grant will be divided equally among the three Delmarva food banks as a challenge to involve the Delmarva community in fighting hunger on Delmarva. Each of the food banks must raise the equivalent of 10,000 meals in order to claim their share of the $10,000. This can be in any combination of pounds of food collected, funds collected and donated or volunteer efforts from the opening of the 2012 season through the final home game of the regular season on Thursday, Aug. 30. Perdue has also committed to donat-

ing $10 for each time the Shorebirds’ pitchers strike out an opposing batter (up to $5,000). The $5,000 will be split equally between the three Delmarva food banks. The Shorebirds will run promotions throughout the regular season to benefit the “Perdue Strike Out Hunger Challenge on Delmarva.” The Shorebirds have designated the season’s 10 Sunday home games as “Strike Out Hunger Challenge Sundays.” If fans bring two non-perishable food items they can receive a general admission ticket to that day’s game for $2. Food collected from the 10 Sunday home games will be distributed equally among the three food banks. In addition, Arthur W. Perdue Stadium will house food donation barrels at all regular season home games, making it easy for fans to help by bringing food to the game or just stopping by the stadium. The food banks will be working with businesses, groups and individuals throughout the Shore that would like to be involved. If you or your organization would like to get involved in the Perdue Strike Out Hunger Challenge on Delmarva, contact the Shorebirds.

Robert G. “Bob” Anderson, Certified finanCial Planner™

Delmarva Wealth Management, LLC. Bob helps individuals and families with Fee-based Financial Planning, Trust Accounts, Inherited Investments, 401K Rollovers, and Retirement Income Planning. Bob does Guest Talks for Clubs & Non-Profit Organizations.

The office is located at 543 Riverside Drive, Suite B, Salisbury, MD 21801 behind Hebron Savings Bank. Bob can be reached at bob.anderson@lpl.com,

410-912-4286 (O) 855-566-6362 (TF) Website: www.delmarvawealth.com

Securities and Financial Planning offered through LPL Financial, a Registered Investment Advisor. Member FINRA/SIPC

From developing mobile apps for The Nature Conservancy to creating land use maps for Maryland legislators, Salisbury University students are putting their technical skills to high-profile use. A growing number of students are studying geographic information systems (GIS) at SU, and they are working across disciplines with business and computer science majors on intriguing projects. Soon, anyone exploring Nature Conservancy preserves across Maryland and the Washington, D.C., metropolitan area will be able to download audio tour apps created by SU students. The project was the first tackled by the University’s new GNAppWorks initiative. “We are providing practical training in developing useful mobile platform applications for government and non-profit groups,” said Dr. Arthur Lembo, technical director of the Eastern Shore Regional GIS Cooperative (ESRGC). “Students are creating real, cutting-edge, large-scale apps from concept to completion.” Students in our Master of Science in GIS management program also were recently dubbed “rock stars” by some Maryland legislators. They constructed large, full-color maps of land use in each of the state’s new legislative districts for all 188 senators and delegates. Brett Dobelstein of Eldersburg, MD, and Erin Silva of Salisbury produced the maps, and John Lorman of Ocean City and Christian Zumstein of Dunkirk, MD, hand delivered them in Annapolis. The response was overwhelming. “The legislators were absolutely blown away and staffers chased us down in the hallway to thank us,” said Robby Sheehan, interim director of government relations. “Chairman Norman Conway was especially excited to see his new map. Delegate Donald Dwyer called SU ‘the bomb.’” I remember when the University generated an initial set of maps about six years ago. Despite legislative turnover, many have remained hanging on office walls inside Annapolis government buildings. They are valuable: They help legislators see their districts in different ways. We started on updates as soon as the new district boundaries were finalized and announced. To create the audio tour apps, students from the Franklin P. Perdue School of Business conducted planning and design meetings with the international conservation group. Geography and geosciences majors

assisted with mapping, and computer science major Joshua Souders helped build the apps, making them compatible with iPhone, iPad and Android platforms. The app downloads include geoenabled trail maps with numbered sites – and mp3 tracks to play at each site. Featured are two tours at the Nassawango Creek Preserve in Worcester County: the Leifer Trail and the Johnston Tract. A Sussex County, DE, trail winds through the 908-acre Ponders Tract in the Pemberton Forest Preserve. Other sites include D.C.’s Potomac Gorge; the Sideling Hill Creek in Washington County; and the 2,000-acre Cranesville Swamp, which stretches from Garrett County into West Virginia. For the district maps, the team used GIS software to clip Maryland Department of Planning data and then added annotations for roads, parks, etc. Highlighted are 13 land use categories including forests, agricultural, residential and industrial areas. The students involved in the projects are appreciative of the experience. “I feel like the work I’m doing applies to a future job,” Souders said. “I’m also helping out the community. It’s a good opportunity that relates to what I want to do in the future.” Dobelstein said he has learned about project development, teamwork and deadlines. “While classroom lectures have provided the necessary foundation to be successful in the world of GIS, it’s the real-world experiences I’ve received here that will help make me a GIS professional,” he said. GNAppWorks (Government and Nonprofit Application Workshop) is a partnership between the ESRGC and SU’s Business, Economic and Community Outreach Network (BEACON). The maps were made possible through partnerships with the Mid-Shore Regional Council and TriCounty Council, both of which were critical in the formation of the ESRGC. This summer, following a final review, the apps are expected to be available in the Apple iTunes store. For more information on The Nature Conservancy’s “Put A Naturalist in Your Pocket” initiative, visit www.nature.org. To download and print the maps, visit www.esrgc.org/legislativemaps.php.

www.salisbury.edu


Business Journal • May 2012

PAGE 28

April 2012 DIRECTORY PG 2

8 DEEP

Name

Contact

RIBBON CUTTING - Chamber members and community leaders were invited to participate in a ribbon cutting to celebrate the grand opening of the Olive Street Mall & Consignment Warehouse, with owners Gordon & Linda Johnston, on Friday, April 6. Located at 111 Olive St. in Salisbury, their historic 40,000 square foot building began its life as the home of the Salisbury Baking Company in 1917. In 1952, it became Sweetheart Bakers, and then it was purchased in 1979 by the Schmidt Baking Company. The Olive Street facility served as a baking and distribution hub in the greater Salisbury area until 2006. In 2006, this building was purchased by the Johnston family and repurposed for use as warehouse and mercantile space. The facility is now home to the Olive Street Mall and Consignment Warehouse. They are the newest and most unique merchant, artist, crafter, and consignment mall in Salisbury, with over 16,000 square feet of climate controlled indoor space, with an additional 8,000 square feet of outdoor produce and farmers market area. For more information, visit www.olivestreetmall.com.

Business Journal Directory

Phone

Fax

Website

Email

ADVERTISING Morning Star Publications, Inc. Carol Richardson 302-629-9788 302-629-9243 mspublications.com crichardson@mspublications.com 951 Norman Eskridge Hwy., Seaford, DE 19973 _________________________________________________________________________________________________________________________________________________________________________ ARCHITECTS & ENGINEERS Andrew W. Booth & Associates, Inc. Matthew Smith 410-742-7299 410-742-0273 awbengineers.com msmith@awbengineers.com 1942 Northwood Dr., Salisbury, MD 21801 Debbie Bailey dbailey@awbengineers.com _________________________________________________________________________________________________________________________________________________________________________ Davis, Bowen & Friedel Michael Wigley 410-543-9091 410-543-4172 dbfinc.com mrw@dbfinc.com One Plaza East, Suite 200, Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ George, Miles & Buhr, LLC Michelle Everngam 410-742-3115 410-548-5790 gmbnet.com meverngam@gmbnet.com 206 W. Main St., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ ARCHITECTURAL & ENGINEERING SUPPLIES DiCarlo Precision Instrument & DiCarlo Precision Imaging John DiCarlo 410-749-0112 410-749-9323 dicarlo1.com john@dicarlo1.com 2006 Northwood Dr., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ AUTO DEALERS Pohanka Automotive Group Chris Hagel 410-749-2301 410-742-5168 pohankaofsalisbury.com chagel@pohankaofsalisbury.com 2012 North Salisbury Blvd., Salisbury, MD 21801 ext: 8030 ________________ ________________________________________________________________________________________________________________________________________________________ Sherwood of Salisbury Matt Romanowski 410-548-4600 410-548-4662 sherwoodofsalisbury.com mattromo@sherwoodofsalisbury.com 1911 N. Salisbury Blvd., Salisbury, MD 21804 ________________ ________________________________________________________________________________________________________________________________________________________ AUTOMOTIVE Burnett White Dawn Tilghman 410-742-2222 410-543-4182 burnettwhite.com burnettwhite@cavtel.net 412 East Main St., Salisbury, MD 21804 _________________________________________________________________________________________________________________________________________________________________________ CONSTRUCTION Malone Homes Jason Malone 443-260-4775 443-260-1769 malonehomesmd.com jason@malonehomesmd.com PO Box 1109, Allen, MD _________________________________________________________________________________________________________________________________________________________________________ Ruark Builders Barbie Hannemann, VP 410-749-0193 410-860-4875 ruarkhomes.com bhannemann@ruarkhomes.com 4920 Snow Hill Rd., Salisbury, MD 21804 410-677-3835 _________________________________________________________________________________________________________________________________________________________________________ FINANCIAL The Bank of Delmarva Debbie Abbott 410-548-1100 410-742-9588 bankofdelmarva.com dabbott@bankofdelmarva.com 2245 Northwood Dr., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ FINANCIAL Delmarva Wealth Management Bob Anderson 410-912-4286 410-912-4287 delmarvawealth.com bob.anderson@lpl.com 543 B Riverside Dr., Salisbury, MD 21801 855-566-6362 ________________________________________________________________________________________________________________________________________________________________________ HEATING AND AIR Mid-Atlantic Heating and Air Debbie Bradley 410-546-5404 410-546-5418 mid-atlanticheatandac.com db.midatlantichvac@comcast.net 2312 Allen Dr., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________


Business Journal • May 2012

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Bowl for Kids’ Sake for BBBS Big Brothers Big Sisters (BBBS) of the Greater Chesapeake is happy to announce the 23rd annual Eastern Shore Bowl for Kids’ Sake campaign which was presented by Wells Fargo was a huge success. More than $6,500 was raised at the Ocean City and Salisbury events. “Events like Bowl for Kids’ Sake are important to the development and maintenance of successful, long-term matches between volunteers and children on the Eastern Shore of Maryland facing life challenges,” said Robin Tomechko, president and CEO, “The funds raised helps to support the intensive and vital job of recruiting and screening new volunteers; providing meaningful and consistent support to existing matches;

April 2012 DIRECTORY PG 3

Name

INDUSTRIAL COMMERCIAL PAINTING

Jessica Morris and her little sister

and monitoring the positive results of our mentoring programs,” she added. For more information on how you can help, visit www.biglittle.org, or call 410-543-2447.

Contact

UNITED WAY DONATION - Delmarva Power recently presented a $39,915 check to the United Way of the Lower Eastern Shore. The check represents the amount of money that Delmarva Power raised through its recent employee United Way campaign in the Bay Region. Pictured, from left: Delmarva Power’s co-coordinators, Matt Likovich, media relations manager and Jeri Shelton, Customer Care Call Center administrative assistant with United Way’s Kathleen Momme, executive director, and Pamela Gregory, donor relations director.

Business Journal Directory

Phone

Fax

Website

Email

ProCoat, PO Box 2154 David Ennis 410-749-7491 443-944-9924 procoatdmv.com dennis@procoatdmv.com 26538 Siloam Rd., Salisbury, MD 21802 ________________________________________________________________________________________________________________________________________________________________________ INSURANCE

Allstate Insurance Fred Pastore 410-860-0866 410-860-0869 allstate.com/fredpastore fredpastore@allstate.com 111 Naylor St., Salisbury, MD 21804-4333 ________________________________________________________________________________________________________________________________________________________________________ Avery Hall Insurance Group Kevin Hayes 410-742-5111 410-742-5182 averyhall.com khayes@averyhall.com 308 E. Main St., Salisbury, MD 21801 Joe Gast jgast@averyhall.com ________________________________________________________________________________________________________________________________________________________________________ Gamee Elliott, State Farm Insurance Gamee Elliott 410-749-4725 410-749-4175 statefarm.com gamee.elliott.bvm6@statefarm.com 923 Eastern Shore Dr., Salisbury, MD 21804 ________________________________________________________________________________________________________________________________________________________________________ Gary K. Marshall Agency David Galeone 410-651-1111 garymarshallagency.com dgaleone@yahoo.com PO Box 250, 12610 Somerset Ave. Princess Anne, MD 21853 ________________________________________________________________________________________________________________________________________________________________________ Landmark Insurance & Financial Group Charles McClenahan 410-651-2110 410-651-9288 landmarkinsuranceinc.com charlie@ 30386 Mt. Vernon Rd., Princess Anne, MD 21853 888-651-2111 landmarkinsuranceinc.com ________________________________________________________________________________________________________________________________________________________________________ RPS ISG International Brad Sutliffe 410-901-0736 410-910-0836 isgintl.com Brad_Sutliffe@isgintl.com 204 Cedar St., Cambridge, MD 21613 ________________________________________________________________________________________________________________________________________________________________________ PORTABLE STORAGE

Cubes To Go Betsy Bradford 410-742-2100 410-742-3875 cubestogo.com cubestogo2100@aol.com 102 Broadway St., Fruitland, MD 21826 ________________________________________________________________________________________________________________________________________________________________________ PRINTING

DiCarlo Digital Copy Center. Joey DiCarlo 410-749-9901 410-749-9885 dicarlodigitalcopycenter.com joey@dicarlo1.com 109 South Division St., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ REAL ESTATE Remax Crossroads, PO Box 307 Susan Mergargee 443-736-3373 443-736-3379 SalisburyMarylandHomes susanmegargee@remax.net 103 E. Main St., Fruitland, MD 21826 Broker, Owner ForSale.com ________________________________________________________________________________________________________________________________________________________________________ TIRE & AUTO CENTER Burnett White Dawn Tilghman 410-742-2222 410-543-4182 burnettwhite.com burnettwhite@cavtel.net 412 East Main St., Salisbury, MD 21804 ________________________________________________________________________________________________________________________________________________________________________

To Advertise in the Salisbury Business Journal Advertising Directory Call 302-629-9788 or Email sales@mspublications.com


Business Journal • May 2012

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Girl Scouts honor Connie Strott as Woman of Distinction The Girl Scouts of the Chesapeake Bay has selected Connie Strott as this year’s Lower Shore Woman of Distinction. A luncheon honoring Strott will be held on Friday, May 4, at the Fountains in Salisbury from noon to 1:30 p.m. Connie Strott is a native and lifelong resident of Salisbury. She serves as comptroller for the Law Firm of George G. Strott, Jr. Strott has a long and distinguished record of service to the community. In recognition of her community service and civic engagement, she was recognized as a Woman of the Year by the Wicomico County Commission for Women. Strott has served as a board member for Lower Shore Enterprises

and president of the United Way of the Lower Eastern Shore. She currently serves as co-chair of the Edward H. Nabb Research Center for Delmarva History and Culture at Salisbury University and is a member of the Samuel Chase Order of the Daughters of the American Revolution. Strott has fond memories of downtown Salisbury when it was a thriving, bustling center for commerce and culture. She is perhaps best known in the community for her passion for downtown revitalization. She served as president of Urban Salisbury, Inc. She is also a co-founder of the popular 3rd Friday Celebration in Downtown Salisbury. She is

currently a board member of the Art Institute & Gallery and is a founding board member of the Salisbury Arts & Entertainment District. Much of Strott’s civic engagement has revolved around her affiliation with Connie Strott Rotary International. She is an active member and past president of the Wicomico Rotary Club and has served as assistant governor for Rotary District 7630. She has been very involved with Rotary International’s Group Study Ex-

change and Youth Exchange Programs, both of which promote world understanding. The Rotary Club has honored Connie for exceptional service, on not one but four occasions, with its prestigious Rotarian of the Year Award. Strott is married to Salisbury attorney George G. Strott Jr. She has one daughter, Dawn Hammond, and a granddaughter, Brittany Hankey – both of whom live in Frederick and a late grandson, Brandon Molnar. The Girl Scouts of the Chesapeake Bay founded the Women of Distinction Celebrations to honor women who have made significant contributions on the Delmarva Peninsula through their work, philanthropy, and community service. ing.

Journal Personnel File Leighton promoted at Perdue

Jim Perdue, chairman of Perdue Farms, is pleased to announce that Jim Leighton has been promoted to president of Perdue Food Products, effective April 1, 2012. Leighton joined Perdue in 2006 in the newly created role of senior vice president, Supply Chain and Operations. Leighton While in that role, he spearheaded the development of the Perdue Business Improvement Process, which engages associates in the continuous improvement process. He was promoted to Foodservice Division president in 2009 and later assumed additional responsibility for the International channel. He was promoted to retail president in 2010. Leighton has more than 25 years of experience in the consumer packaged goods industry. He graduated from the University of Iowa, earning a bachelor of arts’ degree in business administration and industrial relations. He earned his master’s degree in business administration from Keller Graduate School of Management in Chicago.

Lewes attends conference

Connie Lewes, owner and president of Flawless Transitions, Inc., attended the 2012 annual conference of the National Association of Professional Organizers (NAPO), held this year in Baltimore. Lewes is a senior move manager, assisting her clients in rightsizing, organizing, moving, and settling into a new residence. Lewes At the conference, her continuing education credits were earned in “Wardrobe Organizing,” with emphasis on organizing closets, assessing clothing wardrobes,

and the best ways to invest time and money on a closet and its contents. Since her clients are transitioning to a new stage in their lives, Lewes is ready to help them by adjusting their clothing and closets to suit their new lifestyle and space before they make the move. She is also an Accredited Staging Professional (ASP), assisting home sellers in preparing their homes to sell faster and for the best price. Lewes is available for consultation at 443-523-5940 or constance@flawlesstransitions.com.

Williams receives recognition

Craig Williams, AIA of Becker Morgan Group recently received the American Society of Architectural Illustrators (ASAI) Architecture in Perspective (AIP27) Award of Excellence for his 3D illustration titled “Pavilion” in the International Competition of Digital and Traditional Architectural Illustration. The ASAI’s annual international competiWilliams tion and exhibition presents its members’ extraordinary work in major venues worldwide over the course of a year. This year, Williams’ piece was selected out of the 385 entries submitted by 125 architectural illustrators representing 9 countries. Williams combines over 15 years of architectural rendering and 3D modeling experience with the firm’s in-house graphic design department to provide clients with state-of-the-art presentation materials.

McQuaid joins MCE

Maryland Capital Enterprises (MCE) welcomes John McQuaid as a business consultant. In addition to his work with MCE, McQuaid works with Maryland’s Tech-

nology Development Corporation’s Rural Business Innovation Initiative as a technical assistance specialist. Prior to joining TEDCO, McQuaid worked in the third party logistics and fulfillment industry with several companies, in a variety of management capacities, and was the co-founder of Warwick Fulfillment Solutions, a Dorchester County start-up fulfillment company. Prior to entering the private sector, McQuaid served as the administrative service director of a mid-Shore provider of mental health services to a special needs population. McQuaid holds a master’s degree in social work from the University of Maryland at Baltimore and a bachelor of arts degree in political science from the University of Delaware. He is a charter member of the Tidewater Chapter of Rotary International in Easton. McQuaid lives in Easton with his wife, Debbie and two children, Sam and Anna.

Weber named training coordinator Jessica Weber has joined MCE as a training coordinator.

Weber completed her bachelor of science degree in business management from the Perdue School of Business at Salisbury University, graduating cum laude. In 2008, while still in college, Jessica opened her first business, Sunset Pools, in Salisbury. In 2010, she was given the opportunity to intern with MCE for summer and in 2011, she decided Weber to open a second business, Sunset Décor. Along with running her two businesses, she also helped her family run their business, Mid-Eastern Oil Co. Inc. Weber has also been active in the community as a team leader for Women Supporting Women and being in charge of all the vendors at the annual Salisbury Winter Wonderland of Lights at the Salisbury Park. “My parents always pushed me to be active in the community, they took me to my first SACC business after hours when I was only 16-years-old,” Weber stated.

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