Mission Secretary Plus is the market leader in innovative recruitment services for multilingual management assistants in Austria, Belgium, France, Germany, Italy, Spain, Switzerland and the Netherlands. Secretary Plus is a distinctive and strong brand that stands for exceptional customer and candidate quality. Secretary Plus aims to occupy a Top-of-Mind position with both candidates and customers. Using excellent and proven selection methods, we provide tailor-made services, such as recruitment, temping and outsourcing solutions. Being a full-service organisation working with professional advisors we are a benchmark as well as a reference. In addition to the above-mentioned goals, we are constantly striving towards improving the image of the management assistant profession. Secretary Plus offers management assistants a life-time career engagement by achieving the best match and following their careers. We are able to meet our business partners’ highest requirements in recruitment & selection.
Vision Secretary Plus embraces innovation and operates in a creative manner to fulfil the ever-changing demands of both our customers and candidates. Secretary Plus delivers a service which is an impeccable blend of people and process. We continuously endeavour to be the pre-eminent business partner for all multilingual management assistants, nurturing both personal growth and career development.
Facts and figures 8 European countries (Austria, Belgium, France, Germany, Italy, Spain, Switzerland and the Netherlands)
75 branches No. 1 European player in the Management Assistant segment
Awards and prizes Best Employer, Best Innovator, Flex-Market Specialist, Great Place to Work
Values Entrepreneurship Secretary Plus applauds those who embrace responsibility and encourages innovation and initiative. It welcomes employees who demonstrate their motivation and interest and show an incredible passion for both their work and the company. We acknowledge the unique resources, personal ideas and talents of every individual and actively encourage each person to show us what they can do! Commitment We welcome a challenge; we show strength of character and resilience in our approach, we see difficulty as an opportunity to demonstrate the ability to achieve total satisfaction. Our common objective is to achieve total customer satisfaction by demonstrating a 100% customer-focused mentality and providing excellence! Customer focus We always aim for the highest goal. This translates into innovative actions to deliver best efforts and maximising our skills to provide the best services. Acknowledgement We respect the contribution of our employees and recognise their commitment, performance and efforts. Close cooperation, open communication and teamwork guarantee resourceful thinking, which is essential in helping us achieve our common objectives. Each employee makes a commitment to respect the ideas and the work of their colleagues. Secretary Plus is proud that its members can grow and develop their strengths in a workplace where all individuals are equal and every employee can strive towards fulfilling their true potential.
Our history 1984 Founding of StarJob a privately held company 1990 Founding of Secretary Plus a privately held company 1993 Opening Secretary Plus offices Belgium 1997 Opening Secretary Plus offices Germany 1998 Official launch Secretary Plus website 2001 Incorporation of Secretary Plus in USG People N.V. 2006 Opening Secretary Plus offices France 2007 Opening Secretary Plus offices Austria and Spain 2008 Secretary Plus awarded Best Employer Belgium 2009 Secretary Plus Belgium awarded again Best Employer StarJob the Netherlands awarded Flex market Specialist 2010 Merger Secretary Plus the Netherlands and StarJob 2011 Opening Secretary Plus offices Switzerland Secretary Plus Austria awarded Great Place to Work Secretary Plus Belgium awarded again Best Employer 2012 Opening Secretary Plus offices Italy
In business Austria
Belgium
France
Germany
Temping R&S Total outsourcing Virtual outsourcing Project outsourcing Consulting services
All countries offer additional products aligned to the local market.
Italy
Spain
Switzerland The Netherlands
Services Temping Our customised temping can quickly show you the way towards hiring the most capable and qualified management assistant. You receive as much time as necessary for a comprehensive ‘on the job’ evaluation of the candidate of your choice. Recruitment & Selection The most immediate way to hire reliable personnel suitable for the job. Outsourcing Solutions Total Outsourcing Experience the permanent guarantee of continuity when using the Total Outsourcing formula. Outsourcing certain tasks to a professional will save you time. A professional is able to take over any office task with virtually no time limitations. This specially-selected team of dynamic assistants is able to provide the support required on location and is ready for any demanding project. These specialists in various professional fields can be deployed quickly and adapt smoothly to any new working environment. Virtual Outsourcing Our professional assistant takes over a number of support tasks from you. This service enables you to operate from a home office or from one of our regional offices. Virtual outsourcing is often the ideal solution for small to medium-sized companies. This team consists of highly-qualified home-based employees who represent your organisation full-time or part-time on one or more projects thanks to modern information technology. Project Outsourcing Our assistant works on a project basis and can strengthen the current know-how and/or take over specific tasks which are not part of your core business. This is a team of specialised professionals who are available full-time or part-time. They can also work on multiple projects – remotely or on location with the client. Consulting Services These additional services assist your company in reviewing the personal effectiveness on the work floor of a total department of assistants or individuals. Consulting Services are tailor-made project-based services provided on request. Our specialised HR and Process consultants are more than happy to assist you in your demands.
Corporate sustainability Corporate climate Our people have to feel good at work. As Best Employer, Secretary Plus has a management style based on coaching, proactivity, walking the talk, results orientation and commitment to results. Responsibility, empowerment and successful delegation to autonomous individuals/personnel are at the centre of every activity. Thanks to our flat, but well-defined structure and our collaborative style, we are able to keep decision paths short, thus generating high impact. This results in a unique, omnipresent corporate climate, characterised by a dynamic, business-oriented, but nevertheless human “look and feel� which is perceived both inside the company and beyond. Image and brand Secretary Plus is the market leader in our segment. This generates a positive image and a strong brand, both of which have to be constantly tended to in order to maintain and strengthen our position. To our clients, this means the greatest reliability, a no-nonsense approach and a commitment to continuous improvement. To our people, our brand means pride and commitment, thus generating high retention, long-term thinking and a good corporate climate. Corporate Social responsibility At Secretary Plus, we insist on a strong commitment to our communities. Through various actions in the domain of corporate social responsibility, we aim to make our society a better place to live for everybody.
www.secretary-plus.com