Anne Roberts Hair & Beauty Price List

PRICE LIST www.annerobertshairandbeauty.com 1 |

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Welcome to Anne Roberts, incorporating Anne Roberts Hair and Beauty and Anne Roberts Aesthetics, bringing you an advanced range of non-surgical treatments for face and body for both men and women. We are passionate about helping our clients to reach their full potential. Our goal is to help you look and feel fabulous from the inside out.

At Anne Roberts Hair and Beauty, we pride ourselves on delivering the very best in customer service coupled with a wealth of experience. Walk into our salon and allow us to indulge you in the latest treatments using only the very best quality products. We are proud of our Clarins Gold status and offer a full range of their treatments and retail products.

At Anne Roberts Aesthetics, we aim to bring you the very latest and most effective treatments and programmes that may help you achieve a more youthful appearance and improve your body shape. Our professional and highly trained aestheticians are committed to helping our clients transform their face and body and achieve a more youthful appearance and improved skin health. Most importantly they are dedicated to supporting you.

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ANNE ROBERTS is the only salon on Wirral to stock Clarins products and provide Clarins treatments for both men and woman.

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C O NT E NT S Anne Roberts Hair & Beauty

Page

Clarins for Me 6 Anne Roberts Loyalty Card 7 Facial Treatments 8-11 Clarins Expert Body Treatments

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Tanning & Nails 13 Eye Treatments 14 Electrolysis/Red Vein Removal/ Waxing

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Clarins 16-17 Pamper Packages 18 Hair Services 19 Dermalux 20-21 Gift Vouchers 21

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WHEN YOU BUY CLARINS PRODUCTS AT ANNE ROBERTS YOU EARN CLARINS POINTS, ANNE ROBERTS POINTS AND YOU CAN HAVE IT BEAUTIFULLY GIFT WRAPPED FREE OF CHARGE. CLARINS FOR ME Clarins beautifully simple loyalty scheme.

With CLARINS FOR ME, you can choose anything you wish, absolutely free, from the Clarins range. For every £10 you spend on Clarins products, we’ll give you one C point worth £2*.

For example - save 20 C points and redeem against Clarins products of your choice to the value of £40.

The more C points you collect, the more valuable your gift becomes. *IMPORTANT: Please keep product barcodes and receipts as proof of purchase. Refer to terms & conditions on the CLARINS FOR ME card & how to claim your gift.

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Anne Roberts Loyalty Card Buying Clarins products has never been so rewarding. Every time you buy a Clarins product from Anne Roberts Oxton you will gain a stamp on your loyalty card.

A completed card gives you ÂŁ10 to put towards any treatment in the salon.

All this and complimentary gift wrap too!

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FACE TREATMENTS ANNE ROBERTS LUXURY FACIAL £49.50 A luxurious rebalancing facial with aromatherapy oils.

Oily, congested, dry, dull, dehydrated, sensitive... Whatever your skin condition, this customised treatment will rebalance and coax it back to a glowing & radiant complexion.

CLARINS EXPERT FACIALS At Anne Roberts we’re dedicated to delivering professional Clarins facials that will enhance the beauty of your skin and replenish your ‘self.’ How? By distilling thirty-five years of professional experience into every single treatment.

Our expert therapists will personalise each and every treatment to address your specific needs and concerns. Giving you visible results and an unrivalled sensorial experience.

CLARINS LIFTING YOUTH EXPERT £69.50 A luxuriously replenishing treatment that brings radiance to mature skin CLARINS POWER HYDRATOR £69.50 An intensive firming treatment that visibly diminishes the look of wrinkles CLARINS RADIANCE BOOSTER £69.50 A revitalising treatment to smooth first wrinkles and protect skin CLARINS MOISTURE SKIN SOOTHER £69.50 Helps restore comfort, softness and moisture to dry, dehydrated skin CLARINS SKIN ANTI BLEMISH £69.50 A calming treatment to soothe and comfort sensitised skin DETOX & GLOW MINI FACIAL £31.50 This multi-level treatment will pump the skin with goodness whilst removing impurities.Designed with plant extracts that promote radiance and hydration with an anti-pollution complex that will help protect the skin from the harmful effects of indoor and outdoor pollution. Your recipe for healthy-looking skin starts here.

Maximise the results of any of our facial treatments by adding one of our skin boosting add-ons.

• BACK MASSAGE • FOOT & HAND MASSAGE • SCALP, NECK & DÉCOLLETÉ MASSAGE Choose from one of our effective treatment add-ons £15.00

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| ANNE ROBERTS HAIR & BEAUTY

ULTRA PEEL MICRODERMABRASION Ultrapeel Microdermabrasion safely & gently removes the dead skin on the outer layer of your skin, leaving smoother, cleaner, brighter skin.

Individual treatment £31.50 Course of 6 £157.50 DERMAPLANING • Provides deeper product penetration.

• Removes soft facial hair that traps dirt and oils.

• Promotes smoother skin.

• Safe procedure for removing dead skin cells and “peachfuzz” • Reduces the appearance of acne scars.

• Diminishes the look of fine lines.

• Works on all skin types Individual treatment £31.50 Course of 6 £157.50 DERMALUX LED PHOTOTHERAPY SKIN REJUVENATION Combining up to 3 clinically proven lights, offering multiple treatment options to suit every client need Individual treatment £31.50 Course of 12

£299.00 Add on after treatment £15.00

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DERMAFIX Dermafix is a revolutionary microneedling skin repair treatment that can significantly improve the appearance of ageing or scarred skin.

Individual treatment normally £89.50 Course of 4 £318.00 Course of 6 £417.00 A LIFT will improve: The revolutionary skin health treatment proven to fight the signs of ageing.

• Fine lines and wrinkles • Dark circles and dull skin • Muscle tone, firmness and lift • Skin glow and radiance • Cell circulation (which adds to that youthful appearance).

A gentle and relaxing treatment with instant results that will improve over a course of treatments.

Individual treatment £52.50 Course of 12 £575.00 A LIFT SKIN REJUVENATION £31.50

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| ANNE ROBERTS HAIR & BEAUTY

CLARINS EXPERT BODY TREATMENTS Known as the body care specialists, Clarins Body Treatments offer men and women targeted, personalised, solutions for every beauty concern.

Our therapists take a hands on approach – the ‘Clarins Touch’. This combines unique-to-us massage techniques with beautifully aromatic, plant-enriched formulas to deliver proven results. Not forgetting a blissful sense of well-being.

CLARINS BODY SHAPER £70.00 An intensive treatment to sculpt and firm your body CLARINS BODY RENEW £70.00 Restores extreme softness, suppleness and comfort to parched or dry skin CLARINS SKIN SMOOTHER £45.50 An intensive double exfoliation treatment to deep cleanse and retexture skin WELLNESS TREATMENTS CLARINS BEAUTIFUL MOTHER-TO-BE £69.50 Pampering Face & Body Treatment Ideally suited for mothers-to-be from 12-38 weeks and new mums from 6 weeks onwards

CLARINS ENERGY BOOSTER £70.00 Supercharge your mood, let go of your anxieties and feel invigorated CLARINS BEAUTY SLEEP £70.00 Calm your mind, body & soul and prepare for the best nights sleep of your life CLARINS ULTRA RELAXING FACIAL £63.00 This game changing facial works to soothe the mind and helps to rebalance the skin. Offering a complete detox, it synergistically combines guided breathing exercises, deeply relaxing Ayuroma Touch massage and calming essential oils to disconnect you from the stresses and strains of the outside world and reconnect you with yourself. The mind rebalances and refocuses, the skin loses tension lines and regains relaxed radiance. Pure bliss.

For full list of Mens Clarins Treatments please see our website: www.annerobertsroberts.com

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MASSAGE FULL BODY MASSAGE £56.00 BACK MASSAGE £29.50 HOT STONE THERAPY ~ Back

£42.00 LUXURY FOOT & LEG MASSAGE £29.50 TANNING HE-SHI Full body £23.00 CLARINS Sun Glow £51.00 NAILS OPI & GELISH File & polish (with Gel) £27.50 Manicure (with Gel) £39.50 Gel fingers & toes £40.50 Manicure with Thermal Mitts £32.50 File & Polish £20.50 Pedicure £36.50 Pedicure (with Gel) £44.00 ACRYLIC NAILS - GELISH & NEXGEN DIP SYSTEMS Full Set

from £42.50 Infill

from £31.50 Capping £31.50 Nail repairs

from £9.50 GLASS GLAZE NAIL EXTENSIONS Glass Glaze Nails £49.50 Re-Gauze & Infill

from £36.50 Capping £39.50 SOAK OFF Soak off fingers if reapplied Gel/Acrylic Soak off toes if reapplied Gel/Acrylic Soak off only - fingers/toes

£4.50 £5.50 £15.00

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THREADING Eyebrow shape £13.50 Chin £13.50 Lip £13.50 Lip & chin £23.50 EYE TREATMENTS Eyebrow shape £13.50 Eyebrow shape and tint* £24.50 Eyelash tint* £19.50 Eyebrow tint* £12.00 Eyelash and eyebrow tint* £26.50 The Oxton BrowTM* £27.50 Eyelash perm (lash lift)* £47.50 * A tint/glue test is required at least 48 hours prior to treatment BROW LAMINATION* £40.00 Brow Lamination realigns brow hairs into shape adding fullness and definition ~ delicately and accurately grooming brow hairs into a perfect shape and style that stay in place for up to 6 weeks and is the perfect treatment for those clients with • very fine brows • sparse brows • thick unruly brows • coarse brows INDIVIDUAL LASH EXTENSIONS* Individual one on one lashes/classic, natural look from £60.50 Oxton lashes from £66.50 Russian lashes from £79.50 Top-Up - All lashes from £29.50 Bottom lashes £10.00 Soak off lashes £20.00 * A tint/glue test is required at least 48 hours prior to treatment

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ELECTROLYSIS* 10 minutes £22.00 20 mins £32.00 *A complimentary consultation and patch test is required before the first treatment RED VEIN REMOVAL* Up to 25 minutes £44.00 Spider Naevus £34.50 *A complimentary consultation and patch test is required before the first treatment WAXING Full Leg £33.50 Three Quarter Leg £29.50 Half Leg £23.00 Full Leg & Bikini Line £41.50 Three Quarter Leg & Bikini Line £34.00 Half Leg & Bikini Line £30.00 Bikini Line £17.00 Brazilian from £27.50 Hollywood from £39.50 Under Arm £14.50 Under Arm and Bikini Line £25.50 Lip & Chin £17.00 Chin £12.00 Lip £12.00 Back £27.50

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ANNE ROBERTS is the only salon on Wirral to stock Clarins products and provide Clarins treatments for both men and woman.

We offer a complimentary gift wrap service on all Clarins products throughout the year making it the perfect gift for any occasion. www.annerobertshairandbeauty.com 17 |

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PAMPER PACKAGES CLARINS ULTIMATE RELAXATION DAY - This package includes: Clarins expert facial, Clarins expert body treatment, luxury pedicure with gel toes and file & gel on hands.

HOLIDAY PREP PACKAGE Full leg, bikini & underarm wax, brow shape & tint, gel fingers & toes.

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£185.00 £105.00

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HAIR SERVICES SHORT

LONG

Wash and Style *from £25.00 £30.00 Cut and Style *from £46.50 £48.50 Restyle *from £55.00 £60.00 Curly Blow *from £26.50 £32.00 Highlights - Full head *from £58.00 £65.00 Highlights - Half head *from £48.00 £50.00 Highlights - Part head *from £40.00 Semi - Permanent *from £35.50 £38.50 Tint - Full head *from £45.50 £55.50 Tint - Regrowth *from £35.50 £35.50 Perm *from £55.00 Prices for colour and perming services do not include a cut or finish.

There are additional charges for appointments that are extended to accommodate extra thick or long hair. We strongly recommend a complimentary consultation before your first appointment & your hairdresser will discuss this with you during this consultation. *All new colour service clients are required to have an allergy test 48 hours prior to appointment.

Please note we cannot undertake colour work on persons under the age of 16.

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Dermalux, the Perfect NO CONTACT treatment | 20 www.annerobertsaesthetics.com

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Multi-Award winning Dermalux® LED Phototherapy is the leading, non-invasive treatment that harnesses the power and beauty of light for visibly radiant, rejuvenated and refined skin.

After just one treatment, Dermalux® instantly energises skin cells to revitalise a dull and tired complexion. A course of treatment offers long lasting visible results, stimulating the skin’s natural rejuvenation and repair processes to accelerate cell renewal, resolve problem skin conditions and promote vibrant healthy looking skin.

BEAUTIFUL SKIN Powered by light Energise your cells for visibly radiant, rejuvenated and refined skin Light has many positive effects on our bodies; it helps us produce vitamin D, stimulates collagen production, promotes wellbeing and makes our skin glow!

Phototherapy occurs naturally all around us; our cells absorb and are influenced by light. Different wavelengths of light stimulate different responses in the skin. We know that on-going exposure to UV light is very damaging but controlled levels of Red, Blue and Near Infrared light are clinically proven to be beneficial.

Dermalux® Blue Light Blemish fighting anti-bacterial action Helps spot prone skin Balances oil production Improves skin clarity Calming effect for problem skin Dermalux® Red Light Boosts collagen and elastin production Reduces fine lines and wrinkles Increases vital hydration Evens tone and smooths skin texture Revitalises and restores radiance Dermalux® Near Infrared Light Advanced skin rejuvenation benefits Calms redness and irritation Reduces pigmentation Promotes healthy skin Ideal for the most sensitive skins Dermalux® Tri-Wave Therapy For enhanced and accelerated results, Dermalux® Tri-Wave therapy uniquely delivers simultaneous wavelength treatments which are tailored to your skin condition. Your Dermalux® practitioner will advise you on the best treatment programme for your individual needs.

Individual treatment £31.50 Course of 12 - £299.00

A celebrity skin care favourite, LED Phototherapy is the application of these beneficial wavelengths into the skin’s deepest layers to energise our cells with proven rejuvenating results. Skin cells that are energised function better and can regenerate up to 200% faster which in turn leads to a more youthful, healthy and radiant complexion.

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GIFT VOUCHERS Gift Vouchers can be purchased for all treatments online and in the salon

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C O NT E NT S Treatment Polaris Laser Hair Removal System

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Treatment Summary 26-27 3D Hifu Face 28-29 3D Cavitation 30 3D Dermology 31 3D RF Face & Body

31-34

Terms and Conditions 35

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Polaris Laser Hair Removal System We charge by time, rather than by area, making it more affordable and fairer for everyone.

What will 10 minutes of laser give me?

Typically, 10 minutes will do lip & chin, centre brow, underarm or normal bikini. 25 minutes could do a normal bikini & underarm, extended bikini or a Brazilian.

Different areas and hair/skin types can take a varying number of treatments to clear the hair completely and the number of treatments of laser hair removal required depends on the colour and thickness of hair in relation to the colour of skin. Dark thick hair on pale skin will have the quickest clearance. Most people need anything in the region of 6 – 8 treatments to clear the hair at intervals of 3–4 weeks.

Initially, you will need to book a *laser consultation and patch test that takes approximately 20 minutes and includes a thorough check on medical history and an explanation of how hair removal with laser works. A patch test is then carried out on the skin to enable you to monitor the effects before making any decision to proceed.

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* We take a fully refundable deposit of £25 for all our consultations, including those that are free of charge. Should you need to cancel or reschedule we kindly ask that you call us 24 hours before your appointment. Failure to give the full notice will result in the deposit being taken by the salon. This allows us to manage our diaries and offer the appointment time to another client.

Should you choose to go ahead with the treatment or course, the £25 deposit will be taken off the cost of the treatment or course.

Should you be contraindicated to the treatment or choose not to go ahead after the consultation, your deposit can be refunded to you* or may be used against any of our other treatments or products. *refunded to you by the same method the deposit was paid.

Polaris Laser Hair Removal Prices Time slot*

Single treatment

Course of 6

Examples of areas that may be possible to laser in particular time slot. Consultation is necessary prior to treatment

10 mins

£31.50

£157.50

Lip & chin, centre brow, underarm, normal bikini

25 mins

£52.50

£262.50

Extended bikini, normal bikini & underarm, Brazilian

40 mins

£75.00

£375.00

Half leg, lip, chin & underarm

55 mins

£95.00

£475.00

Full leg, Hollywood, full face

Polaris laser vascular removal* 15 minutes

£36.50

25 minutes

£56.00

Polaris Laser Skin Rejuvenation - Full Face Full Face

£59.50

*Includes preparation time - Other areas and courses available

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TREATMENT SUMMARY

PROCEDURE TIME

BACK TO WORK

FULL RECOVERY

ANAESTHETIC

3D - HIFU FACE

120 mins

Immediate

Immediate

None

3D - FACIAL RF

10 - 50 mins depending on area

Immediate

Immediate

None

3D - BODY RF

10 - 50 mins depending on area

Immediate

Immediate

None

3D - CAVITATION

Up to 55 mins per application

Immediate

Immediate

None

3D - DERMOLOGY

Up to 30 mins per area

Immediate

Immediate

None

Treatments are subject to undergoing a full consultation with a fully qualified therapist and a

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RECOMMENDED NUMBER OF TREATMENTS

SENSITIVITY PERIOD

VISIBLE RESULTS

DURATION OF RESULTS

RISKS & COMPLICATIONS

Up to 4 - 8 hours

After 2 -3 months

12 - 18 months

Possible mild redness, swelling and tenderness post treatment

1 every 12 - 18 months

Up to 24 hours

From 1st treatment

Long term results

Possible mild redness post treatment

6-8

Up to 24 hours

From 1st treatment

Long term results

Possible mild redness post treatment

6-8

Up to 10 days

From 1st treatment

Long term results

Possible bruising slight redness on the skin

6-8

Up to 7 days

After 2-3 weeks

Long term results

Possible mild redness, bruising and tenderness post treatment

6-8

are dependant on any contraindications identified. Results may vary from person to person.

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3D-HIFU Face

Non surgical face lift Best for Facial lifting and tightening.

Technology explained Non-surgical skin lifting has become one of the most sought after treatments and HIFU is the latest non-surgical technology to excel in this area in just one single session. It targets individual brow lifting, jowl line lifting, nasolabial fold reduction, periorbital wrinkle reduction and overall skin tightening and rejuvenation.

How this technology works The highly focused acoustic energy creates thermal coagulation zones at 3 different selected depths, following which a wound healing response results in the formation of new collagen thus providing a longer term tightening of the skin.

There is no down time associated with this noninvasive procedure.

What areas can be improved with 3D-HIFU Face?

This treatment is generally good for overall skin tightening and freshening of the face & skin, as well as subtle brow lifting, jowl line lifting, nasolabial fold reduction and periorbital wrinkle reduction.

Full Face & Neck ÂŁ645

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How many treatments are recommended?

One single treatment is recommended and then a maintenance treatment is advised every 12 -18 months.

What results can I expect from this treatment?

Generally a subtle but noticeable improvement in your facial contouring with a fresher & brighter skin tone. Results are usually visible within 6 to 8 weeks whilst further improvement in facial tightening may be seen for up to 12 weeks post treatment.

Can I combine 3D-HIFU Face with Other Treatments?

3D-HIFU Face is a standalone treatment.

What will I experience during treatment?

During treatment, the 3D-HIFU face handpiece is placed on the skin and held in one area at a time. You will experience a slight vibration and warmth whilst the energy penetrates the skin.

The handpiece will then be placed on the next area of treatment. This treatment may feel slightly uncomfortable around the jaw line but generally this treatment is pain free.

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3D-Cavitation Best for Overall fat reduction.

Technology explained Cavitation is a natural phenomenon based on low frequency ultrasound. The ultrasound applies a strong wave of pressure to fat cell membranes.

A fat cell cannot withstand this pressure and therefore disintegrates into a liquid state.

What happens to the released fat?

During the 3D-cavitation treatment, the membranes of the fat cells are disrupted. The fat cell content, primarily comprised of triglycerides, is dispersed into the fluid between the cells and then transported through the vascular and lymphatic systems to the liver. The liver makes no distinction between fat coming from the 3D-cavitation treatment and fat originating from consumed food. Both are processed by the body’s natural mechanisms.

What areas can be improved with 3D-cavitation?

3D-cavitation is best for treating larger areas of fat such as the abdomen, thighs and ‘muffin top’.

How many treatments are recommended?

A course of 6-8 treatments is recommended to achieve optimum results although your therapist will advise the best treatment plan for you.

What Results Can I Expect from this treatment?

Results can be seen from treatment one. Results will improve during each treatment.

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Can I combine 3D-cavitation with other treatments?

Yes, 3D-cavitation can often be combined with other treatments depending on what you are looking to achieve. A therapist will devise a tailored treatment program which may incorporate the use of other technologies.

What will I experience during treatment?

The size of the treatment area determines the duration of the session. During treatment, a handheld device delivering ultrasound energy gently glides over the marked area. The majority of treated patients consistently report a painless and comfortable experience.

25 minutes Single - £36 Course of 6 - £180 Course of 8 - £235 55 minutes Single - £69 Courcse 6 - £345 Course 8 - £445

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3D-Dermology Best for Cellulite, lymphatic drainage, increasing blood supply.

Technology explained 3D-dermology incorporates the basic principles of lymphatic drainage to assist the body in moving lymph through the network of lymphatic vessels in its return to the circulatory system. This treatment is also great for enhancing the results of other 3D-lipo treatments due to encourage waste from the destroyed fat cells to be flushed out through the lymphatic system.

How this technology works Cellulite is caused by fat cells pushing against your skin. Through a combination of vacuums and skin rollers, 3D-dermology mobilises these fat cells, subsequently causing parts of the cells to leave the body via the lymphatic system. This reduces the visibility of cellulite.

Can I combine 3D-dermology with other treatments?

3D-dermology can be done as course of standalone treatments. However, it is also commonly combined with fat removal treatments, such as cavitation, to encourage the fat cells to be flushed through the body’s lymphatic system.

What will I experience during treatment?

The 3D-dermology handpiece will be placed on the skin. You will feel the vacuum drawing the fat into the handpiece as it is then rolled across the skin.

This treatment can be slightly uncomfortable and may cause slight bruising.

25 minutes Single - £36 Course of 6 - £180 Course of 8 - £235

What areas can be improved with 3D-dermology?

3D-dermology targets unwanted cellulite resulting in smoother skin and reducing the appearance of cellulite. Common areas typically treated are thighs, buttocks and abdomen area.

How many treatments are recommended?

A course of 6- 8 treatments is typically recommended for best results.

What results can I expect from this treatment?

Results can be seen following treatment. However, results will progress throughout a course of treatments.

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3D-RF Face & Body Skin Tightening

Best for Anti-ageing, skin tightening, smoothing of fine lines and wrinkles.

Technology explained 3D-RF Face & Body penetrates the skin layers to selectively heat the skin tissue and the extra cellular matrix where the collagen fibres are embedded. The local heating of the area being treated causes an immediate contraction of the collagen fibres, and at the same time increases the metabolism of the fibroblast in order to accelerate production of new collagen fibres and elastin fibres to create smoother, healthier and younger looking skin.

What areas can be improved with 3D-RF Face & Body?

3D-RF Face & Body targets anti-ageing for the face and body and can treat the forehead, ‘crow’s feet’, upper lip, jowls and neck area, as well as areas of the body such as the abdomen and arms.

Your therapist will assess your areas of concern to devise a tailored treatment plan to target those areas.

How many treatments are recommended?

A course of treatment is typically advised to achieve maximum results. This is usually 6 - 8 treatments, one treatment per week for 6 - 8 weeks.

3D RF Face & Body Prices

Time

15 minutes 25 minutes 45 minutes 55 minutes

Single Treatment £27.50 £36.00 £57.00 £69.50

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6 Courses £137.50 £180.00 £285.00 £347.50

8 Courses £177.00 £235.00 £370.00 £450.00

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What results can I expect from this treatment?

As collagen increases, the dermis becomes thicker and the skin naturally tightens and becomes firmer. This can create a smoother, healthier and younger looking appearance. In some clients, an improvement in skin tone can be visible after the first treatment. This is largely down to the heat stimulating the treated area creating a plumping and tightening effect - this is a temporary result.

Real results from the treatment normally start to appear after 4 treatments but this can vary among individual clients. This is because it takes a few weeks for the body to start to regenerate collagen.

Results develop over the course of the treatment as collagen production is stimulated.

Can I combine 3D-RF Face & Body with other treatments?

3D-RF Face & Body is a standalone treatment and

can also be combined with other treatments to provide you with a bespoke facial depending on your skin.

What will I experience during treatment?

3D-RF Face & Body is a relaxing treatment.

Glycerine will be applied to the skin, which acts as a conductor for the 3D-RF Face & Body energy.

A small, round handpiece will be placed onto the skin and moved in gentle circular motions. A slight beeping noise will come from the machine, the handpiece will get warmer and warmer, heat building until it reaches 40 degrees. Your therapist will use an infrared thermometer to measure the heat of the skin. Once the temperature has built up to 40 degrees, your therapist will continue to maintain the heat, continuing treatment on the area for 2 - 4 minutes, before moving onto the next area.

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TERMS AND CONDITIONS For full terms and conditions please go to our website www.annerobertsoxton.com.

COURSES Courses are valid for 12 months and are payable in advance at the end of the first treatment. They are not transferrable or refundable.

CONSULTATIONS Deposit and Cancellation Policy To secure a consultation with Anne Roberts Hair & Beauty a deposit is required.

We take a deposit of £25 for all our consultations, including those that are free of charge. Should you need to cancel or reschedule we kindly ask that you call us 24 hours before your appointment.

Failure to give the full notice will result in the deposit being taken by the salon. This allows us to manage our diaries and offer the appointment time to another client.

Should you choose to go ahead with the treatment or course, the £25 deposit will be taken off the cost of the treatment or course. Should you be contraindicated to the treatment or choose not to go ahead after the consultation, your deposit can be refunded to you* or may be used against any of our other treatments or products. *refunded to you by the same method the deposit was paid.

TIMINGS We do understand that sometimes everyday life may get in the way and clients may arrive late. In this instance, we shall try every possible effort to make sure your treatment will be accommodated for where possible, but so other clients are not affected it may be necessary to reduce the time, reschedule or cancel your treatment.

No prices can be adjusted for a late arrival.

DEPOSITS A 50% deposit will be required to secure appointments at the time of reservation, however we recommend opting for full payment when you book in order to limit contact at reception during your appointment. Please have your card details ready at the time of booking.

If you are unable to keep your appointment, please give 24 hours notice or a charge will be made.

CANCELLATION POLICY Should you need to cancel a confirmed booking please allow us 24 hours notice prior to the booking. We will be more than happy to reschedule this for you. In the instance of a cancellation made within the 24 hour notice period the price will be charged in full for any treatments.

All colour & tint services require a skin test at least 48hrs prior to appointment for new clients. Other clients may be required to have a skin test if it has been over six months since their last colour or tint appointment in the salon.

Quotations given over the phone for services are strictly estimates and are subject to change. If you require an exact quotation, please inform your therapist prior to any service.

Refunds and exchanges on retail products will only be given on unopened and unused products.

GIFT VOUCHERS Vouchers are valid for 6 months from the date of purchase. Expired vouchers cannot be honoured.

Lost or stolen vouchers cannot be replaced. All voucher purchases are non-refundable. We do offer an extension of 3 months to vouchers nearing their expiry date at a cost of £15 per voucher, please contact reception to arrange this 0151 653 7979 Prices as from 01/10/2020

www.annerobertshairandbeauty.com 35 |

ANNE ROBERTS OXTON 80 BIRCH ROAD OXTON CH43 5UE

Telephone 0151 653 7979 Email: anne@annerobertsoxton.com www.annerobertsoxton.com OPENING HOURS See website for current times

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