Motor Trader e-magazine, September 2019 by MTAQ IT

SEP 2019

BENTLEY Y E A R S

O F

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MEMBER'S CLASSIC: 1969 CHRYSLER VALIANT

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From the Editor Official Publication of the Motor Trades Association of Queensland

We here at Motor Trader thought it would be interesting to join in the centenary celebrations and take a look at Bentley, its history and some of the magnificent vehicles it has built over its long and storied history. Find out more from JONATHAN NASH EDITOR page 22. Also in this edition, we focus on the amazing people and businesses that ELCOME TO THE September 2019 edition are finalists in the 2019 MTA Queensland awards. of Motor Trader. The awards cover three While we often focus on categories - Community, our industry in terms of Innovation, and Women In the changes it is facing, its Industry - and the finalists are evolution and its exciting fantastic representatives of and challenging future, there are occasions when the our industry. Find out more opportunity to look back and about them from page 72. ponder a little of its history is Also in this edition are too great to resist. our regular Member's Classic 2019 offers such an excuse and MTA Q&A features, and as it marks the 100th there's loads of industry and anniversary of one of the innovation news in here too. automotive world's most I hope you enjoy this famous names, Bentley. edition and if you have any It was 1919 when Walter news to share, or have a Owen Bentley founded the classic vehicle you'd like company that would carry to see featured, then get in his name and while in the contact and let me know. years since then the company I look forward to hearing has had its ups and downs, it from you. remains amongst the list of the very best manufacturers of Cheers! Jonathan Nash, Editor incredibly powerful, insanely jonathann@mtaq.com.au luxurious cars.

HEAD OFFICE Building 8, 2728 Logan Road, Eight Mile Plains, Qld 4113 P.O. Box 4530, Eight Mile Plains, Qld 4113 Tel: 07 3237 8777 Fax: 07 3844 4488 Toll Free: 1800 177 951 Email: publications@mtaq.com.au Website: www.mtaq.com.au EDITOR Jonathan Nash ART DIRECTOR Marco Ilinic INDUSTRIAL RELATIONS Ted Kowalski Evangeline Kannis POLICY Kellie Dewar, General Manager MTA Queensland

ADVERTISING ENQUIRIES Marc Wilson // Gypsy media & marketing services

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EDITORIAL Editorial submissions are welcomed but cannot be guaranteed placement. For more information email the Editor at publications@mtaq.com.au SUBSCRIPTION RATES Subscribing to the Motor Trader e-magazine is free. Click here to subscribe MOTOR TRADER PUBLISHING POLICY

Motor Trader is the official publication of the Motor Trades Association of Queensland. The role of Motor Trader is to inform members of current issues and legislation affecting the industry. As such it can be regarded as the business magazine for the Queensland motor industry. The role of Motor Trader is not to be in competition with the technical magazines already on the market. It will advise of new vehicles being released and of the latest technology incorporated into them; it will advise of latest technology affecting members in each of the MTA Queensland Divisions; it will keep members abreast of the latest in motor industry training and industrial affairs; and it will keep members informed of the latest technical aids available through MTA Queensland Member Services, which will assist members in staying ahead of the technological revolution presently being encountered within the motor industry. The publisher reserves the right to omit or alter any advertisement and the advertiser agrees to indemnify the publisher for all damages or liabilities arising from the published material.

MTA QUEENSLAND ABN: 74 028 933 848 CORPORATE PARTNERS

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MTA QUEENSLAND WELCOMES THE FOLLOWING NEW MEMBERS Business Name

Principal/s

Address

Division

Bob Jane T-Mart Browns Plains Brisbane Autocare & DTSQ Car & Commercial Wholesale Hervey Bay Mechanical

Ian Horsley Sukhjinder Singh Tina Currie Sam Jakab

15 Grand Plaza Dr, BROWNS PLAINS QLD 4118 27 Devlan St, MANSFIELD QLD 4122 1069 Kingsford-Smith Drive, EAGLE FARM QLD 4009 Shed 3, 73 Booral Rd, URANGAN QLD 4655

bjbrownsplains@tmarts.com.au s.singh@dtsq.com.au admin@carcommercialwholesale.com.au hbaymechanical@gmail.com

TUDQ AED ARD AED

September 2019 Motor Trader | 1

Contents

22 04 10 16 22

FROM THE DESK OF THE CEO POLICY/VIEWPOINT MTA |Q&A BENTLEY: 100 YEARS OF LEGEND AND LUXURY 34 AN EYE ON INNOVATION 36 AUTO INNOVATION NEWS 46 CARS & COFFEE CLASSIC 52 AUTO NEWS 64 INDUSTRIAL RELATIONS 67 TRAINING GM'S PROFESSIONAL CIRCLE PERSPECTIVE 69 PROFESSIONAL CIRCLE TRAINING 71 APPRENTICE OF THE MONTH 72 MTA QUEENSLAND AWARDS FINALISTS 84 PLUGGED IN WITH PAUL TUGWELL 90 CARS & COFFEE 96 CONCEPT CORNER 100 MARKET WRAP 2 | Motor Trader September 2019

Search for MTA Queensland

96 September 2019 Motor Trader | 3

From the Desk of the CEO strong advocacy. The National Transport Commission (NTC) circulated a consultation paper on the regulation impact statement 'in-service safety for automated vehicles'. The outcome of the consultation will have far-reaching consequences for our franchised motor dealers, independent vehicle repairers, automotive collision repairers and secondhand motor vehicle dealers regarding BRETT DALE ‘in-service’ safety for automated vehicles. CHIEF EXECUTIVE OFFICER MTA QUEENSLAND Additionally, the issue of the responsibility for the regulatory frameworks to manage the ‘in-service’ HE VALUE OF being a member of safety for the operation of automated a motor trades’ association shone through at two separate undertakings. vehicles in Australia must be resolved. It is our view that a framework harmonised On a regular basis, I meet with interstate across the nation would provide the colleagues to consult and collaborate certainty and consistency for all parties in on core issues. Each association, similar the automotive value chain impacted by to MTA Queensland, is providing the the regulatory regimes. The submission is leadership, delivering quality services and advocacy to transition industry through the on the website for members’ perusal. The value of being a member of MTA challenging economic and technological Queensland has been enhanced with transformations that are underway. Pride in being a member came into focus the implementation of the Member Engagement Strategy. Specifically, this is to with the launch of our MTAiQ client’s expand direct contact with members and ACE Electric Vehicles cargo van at the Adelaide Tonsley Innovation Precinct. The augment the flow of information between the membership and the corporate office. support for the manufacturing of the van It is now underway. Many of you should was upbeat and the comments from the have received emails and personal calls audience positive. One speaker informed about the support available and seeking the gathering that technological and your views on industry issues. Feedback innovative change was a challenge as it from members is vital to shape our competes with existing business models and operations. He informed the audience advocacy priorities and our ability to represent these views to governments, at it was the knowledge gained from an stakeholder meetings and in submissions. MTA Queensland Carmageddon event that opened his mind to pursuing new 2mota - A NEW PLATFORM FOR THE opportunities and the need to adjust in a MOTOR TRADES time of mass disruption and opportunity. MTA Queensland is hosting the Now more than ever there is value new 2mota platform - an automotive in being a member of a motor trades’ marketplace for industry to get their association. Much is happening in national policy development requiring businesses online and attract new

4 | Motor Trader September 2019

This is an exciting initiative that has the potential to support and grow members’ business opportunities. Nationally, there is growing interest in the platform from investors and businesses. At meetings with most of the interstate motor trades’ colleagues, the 2mota initiative was discussed and the concept well received. Over the coming weeks I envisage there’ll be many positive 2mota stories. More information on this platform can be sourced from the members’ portal on the MTA Queensland website.

“PRIMARILY, 2mota SUPPORTS

CHALLENGES AND OPPORTUNITIES

customers. It is led by industry and all MTA Queensland members will have a free 12-month subscription. 2mota has numerous functions which will allow customers to request quotes for a vehicle repair or service and to allow businesses to collaborate in ways not previously considered possible. We believe that this will be a game changer for industry, allowing businesses to trade in a space designed for them with an underlying premise of repairing to a standard instead of a price. Primarily, 2mota supports the best interests of member businesses in getting a fair and reasonable price for work done, as well as offering an easy booking service for customers. Additionally, 2mota allows automotive businesses to temporarily hire qualified mechanics and borrow and share tools under commercial arrangements.

In previous From the Desk of the CEO columns, I’ve informed of the appointment to the Queensland Electric Vehicle Council by Queensland Minister for Transport and Main Roads. The Council is advisory in nature and comprises government, industry and community representatives. Recently, I attended the electric vehicle workshop with Energy Queensland. The purpose was to consider the energy supply, costs, infrastructure required, safety aspects and the support required by energy distributors to predict and sustain energy supply for the uptake of electric vehicles. I note the Commonwealth Government’s Australian Renewable Energy Agency has provided funding to roll out the largest ultra-fast battery electric vehicle charging network along Australia’s highways. Telematics is an issue discussed in various submissions relating to transport technologies such as the Global Positioning System tracking, fleet management, and dispatch solutions. Recently I met with experts in the field to discuss the data gathered through telematics and how business may use that data to determine market strategies and entice consumers to their business.

THE BEST INTERESTS OF MEMBER BUSINESSES IN GETTING A FAIR AND REASONABLE PRICE FOR WORK DONE, AS WELL AS OFFERING AN EASY BOOKING SERVICE FOR CUSTOMERS.”

September 2019 Motor Trader | 5

From the desk of the CEO In the near future, telematics will be a significant part of automotive businesses and the corporate office and our members will need to develop awareness/skills to remain competitive. For all employers, the safety of staff and workers is a priority and an obligation as defined in Queensland’s Work Health and Safety Act. Recently, I attended a prevention forum in Sydney with the focus on programs to reduce risk and cut insurance premiums. The initiatives discussed have potential and I plan to attend further meetings with the aim of considering how the programs may be established in Queensland. Our National Auto Collision Alliance (NACA) (paint and panel) members have endured significant business and technological changes in recent years. Mindful of this and the transition to automated vehicles, I met with insurance companies to build the relationships necessary to stay ahead of the changes that impact the industry. In a positive dialogue, the business opportunities for our NACA members was discussed and some opportunities communicated directly to members in areas where they exist.

STAKEHOLDER MEETINGS The recent MTA Queensland Board meeting hosted the MTA Australia (MTAA) Chairman Neville Gibb, Chief Executive Officer Richard Dudley and Management Committee Chairman Stephen Moir which enabled the guests to outline their new management structure, issues of mutual interest and the national priorities for

industry. The discussion provided great scope to exchange views important at both state and federal level.

AND THE LAST THING Ian Lawrence, the former MTA Institute (MTAI) Board Chairman of Directors, was farewelled at a special board and staff luncheon to thank him for his almost five years of strong professional leadership and service to MTAI. In handing over the reins to newly appointed Chairman Rod Camm, the occasion provided the opportunity to reflect on Ian’s significant contributions to policy reform and curricula changes to meet the demands of both students and employers. A special accolade to Ian’s stewardship is that the MTAI has been announced as a top three finalist for the Queensland Training Awards in the category of Small Training Provider of the Year. All winners will be announced on 14 September at the Queensland Training Awards State Gala Dinner. On 22 August, Rod Camm chaired his first meeting as the MTAI Board Chairman of Directors. His stewardship coincides with the commonwealth, states and territories’ recognition that vocational education and training, and higher education are equal and integral parts of Australia’s post-secondary education system. This is a view we support and expressed in several fora and submissions. Until next month, as Henry Ford, the industrialist and the founder of the Ford motor company said, ‘execute ideas with enthusiasm . . . as it is the bottom of all progress’.

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Policy/Viewpoint

KELLIE DEWAR DEPUTY GROUP CHIEF EXECUTIVE GENERAL MANAGER MEMBER SERVICES

ITIZENS, GOVERNMENTS, BUSINESS and industry, including the automotive value chain, are grappling with the management and disposal of waste. So acute is the waste problem that at the recent Council of Australian Governments (COAG), leaders agreed to develop a holistic strategy to reduce waste. This includes the implementation of a timeline to ban the export of waste and work towards building an economy for Australia to generate highly valued recycled commodities. The focus will be on plastics, decreasing the amount of waste going to landfill, and maximising the capability of the waste management and recycling sector to collect, recycle, reuse, convert and recover waste. MTA Queensland prides itself on being environmentally sustainable and conscious, waging our own war on waste internally led by our Green Team. Now is the time to go beyond our industry achievements and take up the COAG initiative and collaborate with waste technological experts to control and manage the waste generated by the automotive value chain. This is a critical issue that must be addressed - the automotive industry is one of the largest

10 | Motor Trader September 2019

contributors of waste. Statistical evidence states that in 2018 some 800,000 vehicles were sent to landfill. This problem, and others such as tyre disposal, is surmountable by engaging in what is referred to as the ‘circular economy’. This is where products and materials are recycled, repaired and reused rather than thrown away, and one in which waste from one industrial process becomes a valued input into another. Our MTAiQ Innovation Hub has the capacity to attract and engage with the academics and industry experts on opportunities in the waste technologies and management. One entity, the Advisory System for Processing, Innovation and Resource Exchange is targeting the automotive industry due to the massive amounts of waste created by dealers and the servicing and repairing of motor vehicles. Its focus is to create an online marketplace that matches businesses looking to dispose of the waste it creates with remanufacturers, purchasers and recyclers of waste. Our Parts Recycler Members are undergoing transition to the new waste classifications and waste activity thresholds through the Environmental Protection (Waste ERA Framework)

“OUR PARTS RECYCLER

MEMBERS ARE UNDERGOING TRANSITION TO THE NEW WASTE CLASSIFICATIONS AND WASTE ACTIVITY THRESHOLDS THROUGH THE ENVIRONMENTAL PROTECTION (WASTE ERA FRAMEWORK) AMENDMENTS REGULATION 2018.”

Amendment Regulation 2018. These changes occurred as a result of a review undertaken by the department between 2014 and 2018. As a result of the review, metal recovery is now regulated by the department and is defined as ERA62 Resource recovery and transfer facility operation and ERA 54 Mechanical waste reprocessing (for those businesses who have a fragmentiser). The fee structure that applies under the new ERA62 and ERA54 is commensurate with the level of environmental risk posed by the activity because of the category of waste being received. As automotive equipment is deemed to be a general waste, most operators of wrecking yards are only required to hold an approval for receiving general waste, rather than requiring a more expensive approval under the review for receiving category 1 or category 2 regulated waste.

ADVOCACY Input into the National Transport Commission’s consultation regulation impact statement In-service safety for automated vehicles was completed and forwarded for consideration. Upcoming is the response to the Franchising Taskforce Issues Paper. This seeks views on seven draft principles emanating from the recommendations in the Parliamentary Joint Committee on Corporations and Financial Services’ Fairness in Franchising Report. All our businesses operating under a franchise model can access the issues paper at https://docs.employment.gov.au/ documents/franchising-taskforce-issuespaper. The Taskforce has advised that to maintain confidentiality of feedback to the Issues Paper, responses will not be published. The closing date is 20 September for submissions.

New laws applying to the Queensland Civil and Administrative Tribunal (QCAT) that increase protections for people sold new and old vehicles come into effect from 1 September 2019. The jurisdictional limit for such matters is now $100,000, raised from $25,000. QCAT will be able to hear matters for both new and old vehicles with numerous defects that reoccur despite repair attempts or where defects have caused a vehicle to be out of service for a prolonged period. QCAT has received numerous enquiries about this legislation. The new laws contained in the Civil and Administrative Tribunal and Other Legislation Act 2019 are a consequence of the Queensland Government’s 2017 State General election commitment. This was ‘improving fairness and providing greater rights for Queenslanders buying a vehicle'. Included in the policy statement was the undertaking to advocate for national ‘lemon’ laws specifically to protect new car buyers. To help you understand what these changes mean you can refer to the new dedicated motor vehicle dispute page on QCAT’s website: https://www.qcat.qld.gov. au/matter-types/motor-vehicle-disputes.

DIVISION NEWS David Fraser, after 16 years as Chair the Queensland Farm and Industrial Machinery Division (QFIMDD), stood down at the Division’s recent Annual General Meeting. In that time, he was a Board Director which included 10 years as the MTA Queensland’s Chairman of the Board. In all, David’s service to the QFIMDD spans more than two decades, providing contributions as a member and in leadership roles. QFIMDD members elected vice-Chair Bruce Sommerfield, Dealer Principal of the South Burnett September 2019 Motor Trader | 11

Policy/Viewpoint Machinery Pty Ltd at Murgon, to the Chairman’s role. He will take his place on the MTA Queensland’s Board of Directors following its Annual General Meeting. The Division’s farm machinery sector has had a tough year. In David’s own words: “2019 is a year that will be recorded in history as a year that farm machinery dealers hope never to witness again.” We wish the incoming Chair Bruce Sommerfield, and that sector, ‘fair seasons’. The Takata airbag recall continues apace. For the Automotive Remarketing Division the recall remains a significant issue, particularly the grasping of the requirements to ensure public safety. The expansion of the brands and models affected by the recall, and the obligations related to replacing the defect air bags has kept the recall at the forefront of the Division’s members' minds. Earlier in the month, with members from the National Auto Collision Alliance Division, I attended Capricorn’s Paint and Panel conference in Melbourne. It brought together industry specialists and suppliers to share their knowledge on technological advancements, product developments and the growth opportunities that exist for repairers.

MEMBER ENGAGEMENT STRATEGY Across the 16 years I’ve been with MTA Queensland, I’ve enjoyed the oneon-one interactions with members to discuss their industry issues or the services provided by the corporate office. The

“THE MEMBER ENGAGEMENT

STRATEGY UNDERWAY IS ANOTHER OPPORTUNITY TO LISTEN TO AND INFORM MEMBERS OF THE MANY ADVANTAGES OF BELONGING TO MTA QUEENSLAND.” Member Engagement Strategy underway is another opportunity to listen to and inform members of the many advantages of belonging to MTA Queensland. These include the special deals from our corporate partners. Underway is a noobligation comparison of electricity (Core SME) eftpos (Commonwealth Bank) or insurance (Guard) costs.

FINALLY The year is flying by fast. If you don’t mind, I’ll take this opportunity to jog your memory that on 16 November, at the South Bank Emporium Hotel, the prestigious Industry Awards Dinner will be held. A preview of the finalists for the various awards is in this edition. The Swooper flags available from MTA Queensland have proved to be very popular. They are available free to current financial members and congratulations to members who have swooped up the offer for the limited stock provided on a ‘first in until stock is exhausted basis’. Until next month, take care and stay safe.

7 0 TH A N N UA L MOTOR TRA DES

G O L F TOU RN A M E N T VI RGI NI A GOLF CLU B , F RIDAY, 4 T H O CTO B E R, 2019

12 | Motor Trader September 2019

Small change. Big future. Matthew Webster (46) has a long way to go before he hangs up his hat, but he can already picture his retirement. He plans to travel around Australia in a caravan with his wife — once he convinces her that it will be fun! Matt has spent his career in the motor trades and is well on his way to making sure he has enough super to see the country in comfort. He joined MTAA Super as an apprentice in 1989 and now works in an automotive training role in NSW. “I’m really happy I’ve been with MTAA Super. It’s the industry super fund for my trade and has been supporting careers in the automotive industry for over 25 years.” “I’m still a long way off retirement, but I do think about what I will do when I stop working and how I will support myself and my family.”

Matt, like many Australians, is not alone in his concern. Thanks to changing work patterns and increased life expectancy, many of us will spend close to a quarter of our lives as retirees. For some, the age pension alone or relying solely on your employer’s super contributions may not be enough. Leeanne Turner, CEO of MTAA Super, says it’s important that workers do what they can to help grow their super throughout their working lives. “Too many workers are hands-off with their super. Retirement can feel like a lifetime away, so it’s easy to put super on the back burner. But there are a lot of ways you can actively grow your super now.” She says one of the easiest and most effective ways is to make regular extra contributions.

“Small amounts can go a long way. Putting as little as an extra $10 per week into your super can add up to thousands over a 30+ year career.” “This is because of the compounding nature of superannuation. With super, you don’t just grow your employer and voluntary contributions, you also grow the investment returns on these contributions. Every dollar you add to your super account boosts your super’s earning capacity.” Ms Turner also adds that making extra contributions is easy. “It’s simple. Just ask your employer to set up a regular (pre-tax) salary sacrifice into your super, or make direct (after-tax) deposits into your super whenever you can afford to put a little aside.”

Give your super a boost! For ways to give your super a boost while you’re still working visit mtaasuper.com.au/ extra-contributions

1300 362 415 mtaasuper.com.au

This article is issued by Motor Trades Association of Australia Superannuation Fund Pty. Limited (ABN 14 008 650 628, AFSL 238 718) of Level 3, 39 Brisbane Avenue Barton ACT 2600, Trustee of the MTAA Superannuation Fund (ABN 74 559 365 913). Motor Trades Association of Australia Superannuation Fund Pty. Limited has ownership interests in Industry Super Holdings Pty Ltd and Members Equity Bank Limited. The information provided is of a general nature and does not take into account your specific needs or personal situation. You should assess your financial position and personal objectives before making any decision based on this information. We also recommend that you seek advice from a licensed financial adviser. The MTAA Super Product Disclosure Statement (PDS), an important document containing all the information you need to make a decision about MTAA Super, can be obtained by calling MTAA Super on 1300 362 415 or visiting mtaasuper.com.au/handbooks. You should consider the PDS in making a decision.

Ted Kowalski, 1984

AUTO INDUSTRY & MTA QUEENSLAND STALWART SET TO RETIRE

LL GOOD THINGS must come to an end. So the saying goes and so it is for the longest-serving member of the MTA Queensland family, Ted Kowalski. The point man on all things to do with employment regulations and industrial relations, Ted has been a stalwart supporter of automotive businesses and an invaluable resource for MTA Queensland members across the state for 35 years. 2019, however, marks his exit from the industry and into well-earned retirement. Ted joined MTA Queensland as Industrial Relations Officer in 1984, when the Association was known as the Queensland Motor Industry Association (QMIA) and the tradesman’s award rate was $270.10 per week (today it’s $862.50 for a mechanic). At that point, the then 35-year-old had already established a career in industrial relations working with the Federated Clerks Union. His arrival at MTA Queensland, however, would mark the start of a relationship with the automotive industry that, over the years, would see Ted write many informative articles for this publication, deliver hundreds of seminars to members across Queensland, answer many 14 | Motor Trader September 2019

thousands of questions concerning employment regulations and other issues, and collectively save member businesses millions of dollars when assisting them with unfair dismissal claims and the like. He has been a constant for many members, always on hand to help navigate the sometimes tricky waters of industrial relations with clear, accurate and honest advice and guidance. It has been, said Ted, a rewarding career and he will miss the interactions with members and colleagues. “While I did see my job with QMIA, as it was then, as a long-term thing, I didn’t imagine it would last over 35 years,” he said. “And the most satisfying part of my time with MTA Queensland has been assisting members with their day-to-day issues. This is particularly true for our smaller members who need to be able to talk to someone who understands their problems. “Leaving MTA Queensland will be a definite wrench and I’ll miss our many loyal members as well as the staff contact. I’ve lost count of how many staff members have come and gone in my time here, but I’ve appreciated working with all of them and will definitely miss their company. I’d

like to thank our loyal members who’ve opportunity to take it a little easier.” maintained their membership over the While Ted has been a vital part of the MTA years and allowed me the satisfaction of a Queensland team and its serious mission productive and rewarding working life.” to assist automotive businesses to achieve While many MTA Queensland members success, there is a more light-hearted role will have received help from Ted over he has played through the years, that of the the years, and would acknowledge how ‘Lotto wrangler’ responsible for rounding important he has been in working with up the cash and buying the tickets for the them to resolve issues, it is true that Ted head office team’s weekly try at winning a has been equally important to the members bucketload of lotto money. of the Association’s administrative and “With all objective feedback comes training team. positives and “Many organisations negatives,” said Dr speak about the face Dale with a smile. “The of the company. When positives are numerous it comes to MTA and touched on Queensland, it’s the above, but if I have voice of the company one disappointment that we value most,” it’s the fact that Ted’s said Dr Brett Dale, CEO ticket buying, money of MTA Queensland gathering, and staff Group. “Many if not chasing did not all members will have eventuate in a lotto spoken with or heard win after so many about Ted Kowalski. years. In his honour The service he has we will carry that provided is arguably the . . . THE MOST SATISFYING tradition on.” “ most valuable that we Hard working, PART OF MY TIME WITH knowledgeable, have on offer. a true MTA QUEENSLAND “Beyond what he has gentleman, and always HAS BEEN ASSISTING done for our members is thinking about how MEMBERS WITH THEIR his amazing contribution to help Association to the MTA Queensland DAY-TO-DAY ISSUES. THIS IS members, Ted has some Group as a team player. PARTICULARLY TRUE FOR sage parting words of Loved and respected advice as he looks to life OUR SMALLER MEMBERS by all, Ted is the one outside of the workforce. WHO NEED TO BE ABLE constant that everyone “Always seek advice TO TALK TO SOMEONE relies on. He is courteous before making big WHO UNDERSTANDS THEIR and statesman-like and decisions,” he said. has a legitimate interest “MTA Queensland PROBLEMS.” in the wellbeing of us exists to provide that all. It goes without saying that his loyalty advice so get value for your membership is beyond reproach. His service and his fees by contacting the Association first.” presence will be missed but one thing is for An outstanding bloke, always happy to sure, he will remain a big part of the team help out wherever and whenever needed, and will be welcome as our guest of honour and a great friend and trusted advisor to at any event we host. It’s hard to imagine everyone, we wish Ted all the very best as the office without Ted, but he deserves the he embarks on his next great adventure. September 2019 Motor Trader | 15

John Dooley

MTA|Q&A Meeting Wheelz and Wheelz Dealer Principal John Dooley for the first time in Townsville leaves you with the impression that here is a man who takes great pride in his profession and enjoys providing a premium car-purchasing service to his customers. A 40-year veteran of the industry, John took the time out of a busy Friday morning to answer some questions about his career in car sales. WORDS: LARA WILDE

LW: What did you do before you started selling cars? JD: Before selling cars, I spent 11 years in the Royal Australian Air Force providing tech support. It was a great experience but there came a time for me to move on.

LW: What was the first car you bought for yourself? 16 | Motor Trader September 2019

JD: In 1974 I bought a brand-new Toyota

Corona for myself. It was a great first car.

LW: How did your career in car sales begin? JD: After leaving the RAAF I worked

selling cars at Carmichael Ford in Townsville. I learnt a lot there and they

Wheelz and Wheelz, Townsville

were very good to me. After about 18 months I decided to go into business for myself and open my own car yard.

LW: What was the most important thing you learnt from your time working at Carmichael Ford? JD: Carmichael Ford taught me that if a

customer has a complaint it is best to simply fix it. It isn’t worth the hassle to argue. I have had a customer come back three years after they bought a car from me complaining about an issue with the car. During that time the customer had not serviced or maintained the vehicle in any way. Rather than argue with them we just fixed it.

LW: What was the first car you sold? JD: I keep a book with a record of

every car that has ever been bought or sold through the Wheelz and Wheelz dealership. The first car I sold was a green Datsun 1200 ute. The customer wanted the little ute to go to golf. That deal made me a profit of $376 in May of 1987.

“AFTER LEAVING THE RAAF

I WORKED SELLING CARS AT CARMICHAEL FORD IN TOWNSVILLE . . . AFTER ABOUT 18 MONTHS I DECIDED TO GO INTO BUSINESS FOR MYSELF AND OPEN MY OWN CAR YARD.” LW: When did you get your dealer licence? JD: My dealer licence was first official

in 1980. Since then I have continued to undertake professional development and self-improvement to stay at the leading edge of the industry.

LW: What advice would you give to a young John Dooley opening a car yard for the first time? JD: My advice to a younger me starting out 40 years ago would be to start investing in superannuation and plan further ahead. When you are young, retirement

September 2019 Motor Trader | 17

seems so far into the future but it is best to start chipping away at it early.

LW: What is the biggest change you have seen in the industry over the last 40 years? JD: The biggest change I have seen is the

level of Government oversight and factory control. The regulations and legislation around used cars and selling practices is far more detailed now. It is good to see so much in place to protect the consumer and make sure they are taken care of.

LW: What involvement with MTAQ have you had? JD: I was on the MTAQ used car committee

when it first formed and I worked vigorously to get the majority of small car dealerships as members. By having most small car dealerships signed up as an MTAQ member we have the ability to lobby and influence government legislation and regulations. I have been a member of MTAQ for a very long time, more than 30 years, and the greatest benefit of my membership is having the team at MTAQ advocate on my behalf.

18 | Motor Trader September 2019

â&#x20AC;&#x153;I HAVE BEEN A MEMBER OF MTAQ FOR A VERY LONG TIME, MORE THAN 30 YEARS AND THE GREATEST BENEFIT OF MY MEMBERSHIP IS HAVING THE TEAM AT MTAQ ADVOCATE ON MY BEHALF.â&#x20AC;? LW: Do you have a high turnover of staff in the business? JD: Recently we have reduced the

number of staff from 10 full-time staff to three staff and a team of contractors. Two of the current staff have been with me since 1988. Barry worked with me at Carmichael Ford and then came with me to the first car yard I opened. We have been working together for nearly 40 years!

recommend that anyone pick just one brand to focus on. As a car sales professional you should be knowledgeable across a number of makes and models.

LW: What changes do you see for the car sales industry in the near future? JD: I predict that smaller

LW: What advice would you give to someone starting out in the industry? JD: I highly recommend that if someone

is starting a career in car sales now, they should learn the trade in a large franchise car yard. This will give them access to the best professional development, training and support networks. I do not

independent dealers are going to be a thing of the past one day soon. The focus will be on large franchises and brand-specific dealerships. The supply chains to source used cars have been cut and tighter regulations make it harder and harder for small independent dealers to be viable.

LW: What marketing strategy do you employ to bring in new customers? JD: For more than 30 years we have had

the same advertisement in the local newspaper. It used to be that we would see customers coming in on a Saturday Â&#x201E;

September 2019 Motor Trader | 19

“ . . . IF SOMEONE IS

STARTING A CAREER IN CAR SALES NOW, THEY SHOULD LEARN THE TRADE IN A LARGE FRANCHISE CAR YARD. THIS WILL GIVE THEM ACCESS TO THE BEST PROFESSIONAL DEVELOPMENT, TRAINING AND SUPPORT NETWORKS.” morning clutching the local paper and looking at the ad there for the car they wanted to test drive. Today we spend most of our marketing budget in online advertising. We make sure we rank highly on Google and we are very actively engaged on Facebook. Customers are very well informed these days and they do a lot of research online.

LW: The Wheelz and Wheelz dealership is currently for sale. When did you open Wheelz and Wheelz on the current site? JD: We moved the original dealership that I opened to the current site in 1988. Since then we have made a few changes to the facility but the location has always been prime. This real estate is so close to the stadium and the city centre and is highly sought after. I hope 20 | Motor Trader September 2019

that the new owner will carry on the tradition of more than 30 years of a car yard on this site.

LW: What are your plans for the future once your dealership sells? JD: I can’t wait to retire and sit back on a beach drinking tequila! I hope the dealership carries on the legacy in the local motoring community but after 40 years selling cars I am looking forward to relaxing.

CLICK TO VISIT THE WHEELZ AND WHEELZ WEBSITE

Lara Wilde is a writer, motorsport commentator and car enthusiast from northern Queensland. Follow her automotive adventures at www.wildedrive.com

Advertorial

ONE OF NORTH QUEENSLAND’S PREMIER USED CAR DEALERSHIPS UP FOR SALE

ownsville’s Wheelz and Wheelz, one of North Queensland’s leading used car dealerships, is up for sale. The business, together with 3,006m2 of prime freehold land in the heart of the city, is on the market for $2.4 million and includes two adjoining land titles with 135 metres of street frontage. Wheelz and Wheelz, owned and operated by John Dooley for more than 30 years, is one of North Queensland’s longest standing, best known and most consistently profitable used car dealerships, and is located at the southern entry point to the Townsville CBD. It is near the new 25,000 seat North Queensland Sports Stadium, due to open in 2020, which is part of a major new city precinct on the south bank of Ross Creek. This area of the city is being transformed with plans for new hotels, state, federal and local government service centres, entertainment and retail venues, business and education services. First established in February 1988, the business has sold more than 10,000 vehicles and returned consistent

DEALERSHIP FOR SALE

Salesmen’s offices

annual profits in the order of $400,000 for the past five years. It has a loyal and experienced sales staff with a large customer database and has its own in-house brokerage in partnership with Ezilend. The site of the business is zoned High Density Residential. However, the current use has been in place for some 40 years. The principal improvement is a single-level dealership premises, providing a retail showroom floor plus sales and administration offices. The main showroom building provides a floor area of about 335m2. There is also a workshop and storage structure attached to the rear.

GROWTH OPPORTUNITIES

A pipeline of projects and capital works is reinvigorating the Townsville economy, particularly in and around the CBD, and land prices in this area are forecast to appreciate as much as three-fold over the next 3-5 years. Beyond the profitability and endurance of the business itself, significant opportunities exist to grow its value and Wheelz and Wheelz represents a tremendous opportunity for the astute investor.

Brokers office

Closing office

Used Car Dealership and Property in Prime Location in Booming Townsville, QLD Expressions of Interest are sought for the purchase of the business and assets of this profitable Used Car Dealership in this major North Queensland regional centre, boasting a strong growth PMA.  Turnover of $6M annually.  Brand name in growing City.  Well-established with positive earnings.  Experienced management and staff.  Main Street facilities with long street frontage.  High visibility area of approximately 3,000sqm.  Property for sale at current valuation with plenty of upside.

Interested parties can call in strict confidence. Terry Carver 0408 460 413 | tcarver@plazacorp.com.au

Plaza Corporate Services Pty Ltd

BENTLEY Y EA RS

LEGEND & LUXURY 22 | Motor Trader September 2019

N 1919, WALTER Owen Bentley (known It wasn’t all plain sailing, of course. As as W.O. Bentley) established the car was to happen to many British automakers company that would bear his name. over the years, financial troubles would see In the century since, Bentley has Bentley bought and sold a few times and becom1e one of the world’s great it would, at one time or another, be owned automotive names, a company whose cars by Rolls-Royce, Vickers, and Volkswagen are synonymous with luxury, power and (the parent company to this day). quality. Today, the VIDEO: A CENTENARY CELEBRATION FOR BENTLEY From the Bentley brand beginning, quality is exceptionally was what it was strong. A slate all about. At the of very capable creation of the cars over the past company, W.O. said couple of decades that, “We were going – including a to make a fast car, a move into the SUV good car, the best market with the in its class.” Bentayga - along It took just 11 with dedicated years for this upstart car maker to stake enthusiasts, a strong vision of the future a claim to being one of the world’s best. exemplified by a string of awesome By 1930, and with the help of a group of concept vehicles and a continuing adventurous souls known as the Bentley presence in motorsport would suggest the Boys, Bentley had secured five wins at the company will have a solid future. Le Mans, made plenty of headlines and Let's look at some of the cars that have was making a series of remarkable and made Bentley one of the auto industry’s powerful cars. great names.

The 'Blue Train' Bentley (1930) was the car that Bentley Boy Woolf Barnato drove in a race to beat the famous Le Train Bleu express train from the south coast of France to Calais in the north. Barnato won.

September 2019 Motor Trader | 23

BENTLEY 3 LITRE EXP 2 W.O. BENTLEY MADE three prototypes in the early years of the company’s existence: EXP 1 (EXPerimental No.1) which first ran in October 1919; EXP 2 built later that year; and EXP 3, known as ‘The Cab’ and which was also W.O. Bentley’s personal car. EXP 2 is the oldest Bentley in existence and made its debut at the 1919 Olympia Motor Show in London. Drawing influence from W.O. Bentley’s pre-war competition experience – when he pioneered the use of aluminium pistons – EXP 2 is also the brand’s first car to win a race, its 129km/h top speed coming via a its 3.0-litre four-cylinder engine.

BENTLEY 4½ LITRE & BENTLEY BLOWER (1927) INTRODUCED IN 1927, the Bentley 4½ Litre was a great success, notching up a victory at Le Mans in 1928 driven by Bentley Boys Woolf Barnato and Bernard Rubin. But perhaps the most famous incarnation of this car was the Bentley Blower – a 4½ Litre with a supercharger stuck on the front. Though the 4½ Litre was a winner, there were those who thought it could do with a boost in power. For W.O. Bentley, that meant more displacement but for others, forced induction via a supercharger looked promising. In 1929, one of the Bentley Boys, Tim Birkin, commissioned a series of 4½ Litre Bentleys to be fitted with a supercharger 24 | Motor Trader September 2019

Bentley 4½ Litre ‘Blower’ (above & top) and the EXP 2 (right)

– a move that saw power shoot up from 10bhp to 175bhp and up to 240bhp for the full racing version. W.O. Bentley did not like the idea but by this time he had lost control of the company and his opposition was overridden and Birkin’s project was approved. The Blower was certainly a fast machine and Birkin set a number of records in versions of it. However, it was not considered reliable in endurance

Bentley 8 Litre

racing and though two were entered into the 1930 Le Mans race, neither finished. It did make quite a splash at the French Grand Prix that year with Birkin piloting the huge vehicle to second place against a field of lightweight racers. These included that year’s winning car, a Bugatti Type 35. The man behind the Type 35, Ettore Bugatti, was, it is said, moved to say that the Bentley was the “fastest lorry in the world.”

BENTLEY 8 LITRE (1930) THE LAST CAR Bentley to be designed by W.O. Bentley himself, the 8 Litre was the largest and most luxurious Bentley of its time. Powered by an 8-litre, straight-6 engine punching out 230bhp – back then, the largest engine on any car in the UK - the company guaranteed the 8 Litre would be capable of at least 100mph, regardless of the chosen coachwork. September 2019 Motor Trader | 25

BENTLEY CORNICHE (1939) THIS IS THE 1939 Corniche, a unique vehicle rebuilt and restored for Bentley’s centenary. The Corniche introduced ‘Streamlining’ styling that was aimed at delivering speed and performance and pointed to the direction future designs Bentley would introduce - as was evident in the later

R-Type Continental. The original Corniche was lost in France in 1939 at the outbreak of World War II. It was badly damaged in a traffic accident whilst undergoing road tests in August 1939. Sent for repairs, the chassis made it home to the Bentley plant in Derby, but the bodywork was destroyed in a bombing raid on Dieppe later that year. The stunning restoration shows just what a glorious car the Corniche was. Bentley Corniche (1939)

R-TYPE CONTINENTAL (1952)

A tuned, 4,566cc, six-cylinder in-line engine generating 153bhp was under the bonnet, and the body was made from lightweight aluminium. Along with the INSPIRED IN PART by the Corniche, the improved aerodynamics, these elements R-Type Continental (the first time used enabled the R Type to claim a top speed of the Continental name) is a magnificent193km/h (120mph), making it the fastest looking car that was designed with four-seater in the world at the time. European touring in mind - it was to be 208 of the R Types were built over its capable of running for long periods at high three years of production, with 193 of the speed across the continent. bodies from coachbuilder Mulliner. All this beauty and luxury R-Type Continental (1952) came at a price with the R Type setting owners back £6,928. Doesn’t sound much now but the average annual salary at the time was £468. Phew! 26 | Motor Trader September 2019

W.O. Bentley

WALTER OWEN (W.O.) BENTLEY BORN IN 1888, W.O. Bentley was an engineering enthusiast. By age 16, he was working as an engineering apprenticeship with the Great Northern Railway company in northern England and he would go on to study tyhe discipline before moving into the car business with his brother Horace importing the French-made DFP (Doriot, Flandrin & Parant) cars, some of which he modified for racing purposes. The story goes that W.O., on discovering a paperweight made of aluminium, was inspired to use the lightweight metal to manufacture a new piston. He would use these new pistons in DFP cars and race those cars to competitive victories in England. The aluminium-based piston technology would also be used in the BR.1 Bentley Rotary engine in British fighter aircraft during WWI. W.O. Bentley was awarded an MBE for his efforts during the war and he also received £8,000 from the Commission of Awards to Inventors – money he was able to use to start his car company in

1919 with the idea that, “We were going to make a fast car, a good car, the best in its class.” According to Bentley, W.O. ‘despised the cars of the late 19th and early 20th century, considering them dangerous, unsophisticated and noisy, so it was no surprise to the people around him that W.O. turned his attention to building cars that would satisfy his own extraordinarily high expectations as a driver, an engineer and as a gentleman’. By September 1921 the first production Bentley car left the factory. That car was the Bentley 3 Litre which featured four valves per cylinder, twin spark plugs, twin magnetos and which made extensive use of aluminium and magnesium . What followed was a decade of headline-making success for Bentley and his company - motor racing success with his 3-litre, 4½-litre and 6.6-litre cars included five Le Mans victories by 1930. However, by the early ‘30s, and despite the critical success of the company’s road-going and track cars, Bentley was in financial distress and the company would find itself owned by arch-rival Rolls-Royce by the end of 1931. W.O. Bentley would remain with the company for a few years before moving on to join British luxury car maker Lagonda. While there, he would oversee several of that company’s technical developments, including the Lagonda Straight-6 engine which, following the purchase of Lagonda by Aston Martin, would find fame as the powerplant of the Aston Martin DB2 and DB3. Bentley would go on to work for engineering firm Armstrong Siddeley before retiring in the 1950s. Walter Owen Bentley died in 1971. September 2019 Motor Trader | 27

A 1958 S1 Continental Flying Spur

S1 CONTINENTAL FLYING SPUR (1957)

THE SUCCESS OF the R-Type saw Bentley continue to offer a Continental model through the 1950s. The S1, launched in 1955 had a 180bhp 4.9-litre straight-six and in something of a twist, coachbuilder Mulliner produced a four-door version to go with the traditional two-door model.

BENTLEY MULSANNE IN THE '70S and early '80s â&#x20AC;&#x201C; and then owned by Rolls-Royce - Bentley was in something of a slump. However, this began to change with the introduction of the Mulsanne in 1980. Essentially a variation of the RollsRoyce Silver Spirit which came out at the same time and with which it shared

28 | Motor Trader September 2019

the same 6.75-litre V8 engine, the development of the Mulsanne into the Mulsanne Turbo in 1982 and then the potent Turbo R in 1985 saw interest in Bentley grow and the company reclaim its status as a maker of truly luxurious, performance cars. The last variation of this car was the 1998 Turbo RT Mulliner - a 420hp monster that could hit 0-100km/h in six seconds and had a top speed of 270km/h.

BENTLEY CONTINENTAL GT (2003) VIDEO: THE CONTINENTAL GT

This four-door Continental – called the Flying Spur – was a success and spurred other coachbuilders to offer four-door versions of their own to customers. Of a total 432 S1 Continentals produced, Mulliner created the coachwork for 217. This model pretty well marked the end of the coachbuilding era as Mulliner was absorbed into Bentley in 1959. From this point on, Bentleys were all built in-house. The S1 Series Bentley Continental GT3 was the last to use the 180bhp, 4.9-litre straight-six engine. That engine was replaced by a 6320cc V8, the ancestor of the engine that powers today’s Mulsanne model.

THE GT CONTINENTAL is historically a little special as it was the first Bentley to be released under VW management. It was, and is, a great car. Brilliant to look at and luxurious, the Continental GT was launched with the VW W12 engine and models have included a convertible, a four-door called the Flying Spur, the GT Speed, the Continental Supersports and the 572bhp, limited edition GT3-R. The Continental GT is also the basis for Bentley’s presence in motorsport – the GT3. The GT3 is powered by the 4-litre Bentley twin-turbo V8 and in 2019, Bentley will challenge for titles in the Intercontinental GT Challenge, the Blancpain GT Series, the World Challenge America and the British GT Championship.

Bentley Exp Speed 8

BENTLEY EXP SPEED 8 IN 2003, BENTLEY returned to the top of the Le Mans podium after 73 years with this, the Speed 8. Sourcing some of its technology – including its modified 600bhp, 4-litre turbocharged V8 engine – from Audi, the

30 | Motor Trader September 2019

Speed 8 had run for a couple of years before development reached the point where it was good enough to take top spot at the world’s most famous endurance race. The Speed 8 represented a return to the place where Bentley had made its name and established itself as a world-leading performance car brand. While the Speed 8 program ended within a few years, Bentley remains a force in motorsport with the GT3.

Woolf Barnato and Tim Birkin won Le Mans in 1929

THE BENTLEY BOYS WHEN YOU THINK about the early days of motor racing, what springs to mind might be images of gallant young chaps – playboys, adventurers and mavericks - leaping into powerful cars for a quick dash around a circuit before retiring for champagne and cigars at the local pub. There was a sense of the nonconformist about those early racers – of wealthy young men with a taste for new experiences keen to test themselves in a new sport that was both dangerous and fast. There may be no group more connected to this idea then the wonderfully named Bentley Boys, a group of young men who, along with company founder W.O. Bentley, achieved great fame for their racing exploits in the 1920s and 1930s. They included future Bentley company boss Woolf Barnato, former fighter pilot Henry ‘Tim’ Birkin, medical doctor Joseph Dudley ‘Benjy’ Benjafield, aviator Glen Kidston, journalist Sydney ‘Sammy’ Davis, Frank Clement, John Duff, and the Australian racer and pilot Bernard Rubin, amongst a few others. Bentley’s victories at Le Mans in

the '20s and '30s cemented the Bentley Boys legend. In 1924, John Duff and Frank Clement won in a Bentley 3 Litre; Dudley Benjafield and Sammy Davis took top spot in 1927, also in a Bentley 3 Litre; Woolf Barnato and Bernard Rubin stood atop the podium in 1928 after winning in the Bentley 4½ Litre; and Barnato would three-peat after winning in 1929 and 1930 in the Bentley Speed Six, the first time with Birkin, and with Glen Kidston in 1930. While racing circuits were where Bentley made its name, the Bentley Boys’ exploits off the racetrack helped to keep the company in the headlines. One famous story concerned the 1930 race between a Bentley Speed Six driven by Barnato and the ‘Le Train Bleu’ express locomotive. Back then, the express train ferried wealthy types from the port of Calais on the north coast of France to the Mediterranean resort towns in the south and back again. Barnato claimed he could beat the train from Cannes in the south back to Calais, and not only beat it but be at the bar of his London club (meaning a ferry trip across the Channel had to be navigated too) by the time the train reached the Calais station. Incredibly, he did so with four minutes to spare. Bentley paid a price for this feat (one that was worth paying one would think). Apparently, in response to his obvious speeding on public roads, the French authorities fined Barnato a pretty penny and Bentley itself was excluded from the 1930 Paris Auto Show. Boys will be boys. September 2019 Motor Trader | 31

BENTLEY BENTAYGA IN RECENT YEARS, or since the late ‘90s anyway, SUVs have become incredibly popular. Big and comfy, they are everywhere, replacing the big sedans and station wagons that used to fill the family car role. This growth in popularity didn’t go unnoticed by the luxury car makers and now you can buy an SUV model from just about any brand you can think of – BMW has a whole series of X models to choose from, Porsche has the Cayenne, Lamborghini the Urus, Rolls-Royce the Cullinan and even Ferrari appears to have bowed to the inevitable and announced that it will deliver the Purosangue

VIDEO: THE NEW BENTAYGA SPEED HIGH SPEED TEST | BENTLEY

Crossover sometime in 2022. While it may have seemed inconceivable just a few years ago that Bentley would produce an SUV, it too joined the party in 2015 with the Bentayga. The company went all out on their version, with the allwheel drive luxury vehicle being powered

THE FUTURE IT’S HIGHLY LIKELY that Bentley will continue to set incredibly high standards for automotive luxury and performance well into the future. In recent years, the company’s concept cars have shown that it is well prepared to embrace the technology advances the auto industry has been made and those that are predicted to come down the pipeline. If its most recent concept – the EXP 100 VIDEO: THE BENTLEY EXP 100 GT: THE FUTURE OF GRAND TOURING | BENTLEY

32 | Motor Trader September 2019

GT - is anything to go by, then there are some exciting times ahead. The all-electric concept is set up for autonomous driving and is loaded up with high-tech wizardry and traditional craftsmen-style details. An AI system – the Bentley Personal Assistant - works to keep the driver and passengers comfortable by monitoring mood with biometrics and, the company says, it can even detect the

by VW’s six-litre, twin-turbo W12 engine delivering monster figures of 0-100km/h achieved in a touch over four seconds and a top speed over 300km/h. While the Bentayga has been engineered to deliver off-road performance, it’s unlikely you’ll ever see it punching through the outback on a weekend bush-bashing trip. Today you could, should you have a skip full of money, buy one of six Bentayga models – the V8, the V8 Design Series, the Hybrid, the Diesel and, at the top of the tree, the world’s fastest SUV, the 625bhp, 306km/h Bentayga Speed. Bentley EXP 100 GT

driver’s blood pressure. It can alter the amount of light in the cabin, the temperature and other settings. The car’s battery electric powertrain will, Bentley says, offer a 0-100 km (060 mph) time of less than 2.5 seconds, a top speed of 300 kph (186 mph) and maximum torque of 1,500 Nm. That’s potent stuff.

MULLINER FOR MANY OF the early automotive manufacturers, building a car meant building what was known as a rolling chassis. This was the mechanics of the car - the engine, drivetrain, suspension, wheels and everything else required for it to move. The bodywork and the interior, on the other hand, were the domain of the coachbuilder, specialist firms of craftsmen who would design and build bodies to a customer’s demands that would then grace the rolling chassis. Plenty of well-known companies were originally established as coachbuilding businesses including Tickford, Pininfarina and, of course, Holden. In Bentley’s case, the coachbuilder most associated with the company was Mulliner, which first built bodies for Bentley with a two-seater 3 Litre, exhibited at the Olympia Show in London in 1923. It would go on to be closely aligned with Bentley and its most famous and luxurious cars until 1959, when the age of the independent coachbuilder was coming to an end and the company officially became part of Bentley Motors. The Mulliner name lives on in the Bentley brand, however, and it continues to be used to personalise and modify cars to the requests of customers and is the mark of the most luxurious Bentley models. VIDEO: PERSONALISATION POSSIBILITIES | BENTLEY MULLINER

September 2019 Motor Trader | 33

An Eye on Innovation

KATHY WINKCUP CHIEF FINANCIAL OFFICER GENERAL MANAGER INNOVATION

AST MONTH, I mentioned the findings from the J.D. Power Mobility Confidence Index survey which highlighted some public concern surrounding self-driving and battery electric vehicles. Since then, the respected research and analytics company has revealed the results of another survey, its 2019 U.S. Tech Experience Index Study that looks at how vehicle owners feel about the technology – particularly the tech regarding safety and ‘infotainment’ - that is now becoming standard across new car models. Once again, there are some very interesting results, including that some alerts from Advanced Driver Assistance Systems (ADAS) are reportedly so irritating to some drivers that they disable the systems and may try to avoid them on future vehicle purchases. Other interesting findings include that built-in apps are not meeting users’ expectations. Among the 29 per cent of owners who have discontinued the use of a built-in apps, 46 per cent said they “do not need it” and 18 per cent say they “have another device that performs the function better.” The research highlights that owner satisfaction with their vehicle technology

34 | Motor Trader September 2019

“AUTOMAKERS LOOKING

TO DRIVE LOYALTY NEED TO PROVIDE A HIGHLY SATISFYING TECH USAGE EXPERIENCE.” experience may strongly determine whether they will recommend or repurchase the brand and J.D. Power states that ‘Automakers looking to drive loyalty need to provide a highly satisfying tech usage experience’. As with last month’s Mobility Confidence Index, the story here is there is still work to be done to make the public fully accept the potential of autonomous vehicles. For car makers, getting the in-car technology right is vitally important to cultivate brand loyalty. Interesting times. You can read more on that report by clicking HERE.

OUT AND ABOUT As always, it has been a busy month for the team at MTAiQ. We attended the latest INNOV8 Logan Meetup – now a regular event on our calendar – that involved a Q & A panel session with lawyers from Redchip Lawyers and patent and trademark attorneys IP Gateway.

Topics covered, not surprisingly, included IP protection and capital raising – topics of interest to all start-ups and businesses looking to get a foothold and grow in any industry. The team also attended a TEDxUQ event at the University of Queensland Advanced Engineering department. For those who don’t know about TEDx, it is a program designed to bring people together to share stories and ideas and spark discussion and connections. These local TEDx programs are affiliated to the wider TED organisation, which is a non-profit ‘devoted to ideas worth spreading’. The TEDxUQ event included speakers on STEM (science, technology, engineering and mathematics) education and climate change, data science and artificial intelligence. Down on the Gold Coast meanwhile, SheEO Gold Coast held a meeting to discuss the SheEO model activation opportunities. SheEO, you may recall, is an organisation and community of women that looks to fund and support women-led ventures. The idea is to bring together 500 women – or Activators – in each locality cohort. The members of each cohort contribute $1100 to a pooled fund that is then loaned at 0 per cent interest to five women-led ventures. The loans are paid back over five years and then loaned out again. It’s a fascinating and exciting concept. Also attended was the Ipswich City Council New Website Launch Focus Group, organised to help advance the economic development of Ipswich and help the council better understand the informational needs of enterprise businesses when they are considering investing in Ipswich. Ipswich was also the location for a couple of events at which Queensland’s Chief Entrepreneur Leanne Kemp discussed a variety of innovation and entrepreneurship issues, including

entrepreneurship education, the value of tech and entrepreneur skills, using technology to create economic value systems and solving the big issues, and collaborative entrepreneurship. The Chief Entrepreneur has been on a tour of Queensland through August with the intention of connecting with regional start-ups, entrepreneurial talent, investors, students and innovators across the state. The tour saw Leanne Kemp visit more than 20 towns and communities and it is this sort of initiative that will draw people together, give extra impetus to collaborative efforts and bring new ideas and concepts to life.

GOT AN IDEA? LET US KNOW! Talking about bringing new ideas and concepts to life, we know that nothing stands still, certainly not in our industry. Adapt, evolve, transform – all words that are used to describe how we should be thinking about the change and disruption we know is coming and are already feeling. MTAiQ’s objective is to tackle all this head on by helping the wider industry and established automotive businesses adjust successfully to those developments while also assisting start-ups and entrepreneurs get new concepts and ideas off the ground. Our contacts across the innovation and business landscape include governments, members of industry and academia, and other forward-looking organisations. All of these make MTAiQ a strong partner for anyone with a grand idea or innovative product that could make a real difference to our industry as we move into a new decade that will be marked by monumental change. CLICK As U.S. politician TO SUBMIT and innovation advocate YOUR IDEA Anna Eshoo said: TO MTAiQ "Innovation is the calling card of the future.” We look forward to hearing from you. Until next time. September 2019 Motor Trader | 35

Auto innovation news

POLESTAR PRODUCTION CENTRE OPENS IN CHINA

OLESTAR, THE ELECTRIC performance brand, has opened its first production facility. The Polestar Production Centre in Chengdu, China, will produce the Polestar 1 – the company’s 600hp, 1000Nm, carbon fibre-bodied Electric Performance Hybrid. The facility will produce vehicles for both China and global export markets with first customer deliveries expected before the end of 2019. The company says that some of the strictest monitoring and assessment procedures seen in the industry will be used during production and the process

will be overseen by highly trained quality control auditors with a minimum of 10 years of experience. “Here in Chengdu we are not only manufacturing a premium hybrid-electric performance car. We have also created an inspirational manufacturing environment, a great place to work and visit. It truly reflects the Polestar brand,” said Thomas Ingenlath, Chief Executive Officer of Polestar.

CORE SME AUTOMATE AND STREAMLINE DAILY TASKS MAKING YOUR BUSINESS MORE EFFICIENT, REDUCING OPERATING COSTS AND IMPROVING CUSTOMER SATISFACTION. PROCESSES: • Deal Packs • Invoices • Repair Orders • Warranties • Scheduled Services • Marketing • Manufacture Reporting • Customer Lifecycle Management • HR Process Automation

VALUE: • Data Security • De-Risk Business Liabilities • Business Efficiency • New Business Opportunities • Data Visibility • Sales Forecasting • Improved Customer Experience • Faster transaction time • Increase current base new business • Prevent Fraud • Manage Growth • Improve Compliance

CONTACT KELVIN WIGGINS DIRECT: M: 0490 796 085 | E: kelvinw@coresme.com.au

36 | Motor Trader September 2019

Protean360+

“We promised we would have our first production facility built in 2019, we promised cars would be delivered to customers this year, and we promised we would do things differently – once again we are delivering on our promises. This is a hugely proud moment for the whole team at Polestar.” Polestar says the production centre was conceived with the goal of achieving Gold status in the globally recognised LEED ratings (Leadership in Energy and Environmental Design). The centre also incorporates a customer experience centre including a test track. 500 Polestar 1 cars are planned to be built per year at the new Chengdu facility, with a total of 1,500 planned over a threeyear production cycle.

The Polestar Production Centre in Chengdu, China, will produce the Polestar 1

Kona Electric Highlander

HYUNDAI PARTNERS WITH ORIGIN ON EV PROGRAM HYUNDAI IONIQ AND Kona Electric EV owners could save up to $750 on a solar system for their home, courtesy of a partnership between Hyundai and Origin. The program gives owners of Hyundai EV and Hybrid models an incentive to reduce their carbon footprint as well as their car and home energy costs. The Origin energy offers are available to existing owners as well as new buyers of IONIQ (Hybrid, Plug-in or Electric) and Kona Electric. Customers can choose from three Origin solar offers, and there are additional offers for customers who already have solar panels or are not eligible for solar. 1. Savings on solar systems: • $750 off Origin solar systems 5kW or larger • $750 off any Origin solar system when bundled with a LG Chem RESU battery • $500 off Origin solar systems smaller than 5kW 2. Customers with an existing solar system can get up to $500 off a battery from Origin, or access Origin’s high feed-in-tariff plan. 3. If installing a solar system is out of the question, customers can still save on their energy bills with great electricity and gas offers through the Origin partnership. The program commenced in August and continues through until 31 December 2019, with a view to a long-term offering in the market. September 2019 Motor Trader | 37

Auto innovation news

ROLL OUT TO START ON ULTRA-FAST EV CHARGING NETWORK

HE AUSTRALIAN RENEWABLE Energy Agency (ARENA) has announced $15 million in funding to Evie Networks to roll out the largest ultrafast battery electric vehicle (EV) charging network along Australia’s highways. The funding will support the first phase of the $50.2 million intercity highway charging network with 350 kW ultra-fast chargers located along the ‘National Land Transport Network’ and beyond. A total of 42 charging sites, all powered by renewable energy, will be installed at roadside service centres connecting Adelaide, Melbourne, Canberra, Sydney and Brisbane, plus destination charging in Far North Queensland, Tasmania and Perth. Construction has commenced on the first site north of Brisbane, with 23 sites to be operational in the first year. ARENA says that each of the 42 sites be able to charge two cars concurrently and will enable the typical EV available in 38 | Motor Trader September 2019

Australia to charge 100km within 15 minutes using Tritium chargers. All sites will be open access with charging plugs suitable for all EV models available, including Tesla with an adaptor. Spacing of sites is designed to align with Australian geography, population areas, highways and to be well within range of even the most affordable EV models. “Evie’s fast charging stations across the country will help to increase the supply and adoption of electric vehicles by building the charging infrastructure in key areas along major roads,” said ARENA CEO Darren Miller. “Reducing range anxiety will encourage EV uptake by giving motorists confidence they can get where they want to go - even on long road trips.” Last year, ARENA also committed $6 million for Chargefox’s ultra fast charging network which will include 21 charging sites from Adelaide to Brisbane, around Perth and in Tasmania. Evie Networks’ CEO Chris Mills said: “We have estimated that Australia needs around 350 sites to cover all the highways that make up Australia’s National Land Transportation Network. While many consumers will charge at home, they will also need plenty of fast chargers in towns, suburbs and cities. There are currently around 6,500 petrol stations. This is just the beginning of the infrastructure build out.”

EXOSKELETON SET TO ALLEVIATE BURDEN IN OVERHEAD WORK

YUNDAI MOTOR GROUP has developed A Vest EXoskeleton (VEX), a wearable robot created to assist industrial workers who spend long hours working in overhead environments. We’ve seen this type of technology before – Ford also has one in the works – and it’s a certainty that more will be developed and adopted. They are designed to enhance productivity and reduce fatigue by imitating the movement of human joints to boost load support and mobility – a win-win for everyone. With the VEX, which weighs just 2.5kg, the user places their arms through the shoulder straps of the vest, then fastens the chest and waist buckles. The back section is adjustable to fit a variety of body sizes, while the degree of force assistance can be adjusted over six levels. The VEX is targeted at production-line workers whose job is primarily overhead, such as those fitting brake tubes and attaching exhausts. A trial held at two plants in the U.S. was, the company

says, successful in assisting workers and boosting productivity and both plants incorporated VEX systems in their production lines. The VEX is expected to go into commercial production in December. September 2019 Motor Trader | 39

Auto innovation news

OPEL REVEALS ELECTRIC RALLY CAR AND NEW RALLY SERIES

PEL HAS BECOME the first vehicle manufacturer to offer an electric car for customer rally sport. The Corsa-e Rally will compete in the ADAC Opel e-Rally Cup – the first brand cup for electric cars in the world – which is set to begin in 2020. 15 of the electric cars are planned for the race series. Initially the ADAC Opel e-Rally Cup will take place during rounds of the German Rally Championship and other selected events. The Corsa-e Rally has been engineered to produce 100kW (130hp) and 260Nm of torque from a standstill, with power coming from a 50kWh lithium-ion battery. Available from Opel Motorsport, the Corsa-e Rally is set to cost less than €50,000 ($AU82,000). 40 | Motor Trader September 2019

Opel Corsa-e Rally

JAGUAR LAND ROVER DEVELOPING IMMERSIVE 3D IN-CAR EXPERIENCE

HE WAY WE interact with the world around us is going to be very different in the near future. Head-up displays are already becoming commonplace and the development of this technology doesn’t stop. Jaguar Land Rover reports that it is developing a next-generation head-up display technology that could beam realtime safety information in front of the driver, and allow passengers to stream 3D movies direct from their seats. The company says its engineers are working on a new 3D display to project safety alerts, such as lane departure, hazard detection, and sat nav directions, and to reduce the effect of poor visibility in miserable weather or light conditions. Augmented reality would add the perception of depth to the image by mapping the messages directly onto the road ahead. The company says that the technology

could also be used by passengers to watch 3D movies. Head and eye tracking technology would follow the user’s position to ensure they can see 3D pictures without the need for special glasses. The research was undertaken in partnership with the Centre for Advanced Photonics and Electronics (CAPE) at University of Cambridge. “Development in virtual and augmented reality is moving really quickly. This consortium takes some of the best technology available and helps us to develop applications suited to the automotive sector,” said Valerian Meijering, Human Machine Interface & Head-Up Display Researcher for Jaguar Land Rover. “Not only does it provide a much richer experience for customers, but it also forms part of our Destination Zero roadmap; helping us to move towards a safer, more intuitive and smarter future, for everybody.” September 2019 Motor Trader | 41

Auto innovation news

Hyundai NEXO

HYDROGEN FUEL CELL VEHICLES RECEIVE BOOST FROM QLD GOVT

HE QUEENSLAND GOVERNMENT has announced a commitment to take-up hydrogen-powered Fuel Cell Electric Vehicles (FCEVs) for their vehicle Fleet. Premier Anastacia Palaszczuk said the FCEVs would be integrated into QFleet as part of the government’s Hydrogen Industry Strategy 2019-2024 which is pushing for hydrogen production in Australia as a clean energy that can provide jobs and new export opportunities. “We’re ensuring Queensland is at the forefront of renewable hydrogen production in Australia,” said Ms Palaszczuk. “Globally, the race is on for hydrogen to be a new way of transporting clean energy that can provide secure jobs, new industries and export earnings.” The trial will include FCEV’s from Toyota and Hyundai.

42 | Motor Trader September 2019

VIDEO: INTRODUCING HYUNDAI NEXO

“The FCEVs are a highly visible way that we can demonstrate the range of applications of renewable hydrogen and raise community awareness about the safe and sustainable use of hydrogen,” said Mick de Brenni, Minister for Housing and Public Works. “We are looking forward to including Hyundai and Toyota vehicles in the trial as they are at the forefront of fuel cell technology.”

Minister for State Development Cameron Dick said that the infrastructure in Queensland, combined with export facilities, solar resources and land mass, created very favourable criteria for the establishment of a hydrogen industry. He added that gas and engineering company BOC would supply the renewable hydrogen to fuel the vehicles and install a hydrogen refuelling station at QUT, Brisbane. BOC recently commenced a Queenslandfirst renewable hydrogen project at its production facility in Bulwer Island, Brisbane. “The Palaszczuk Government has been working with BOC and QUT to deliver both the renewable hydrogen plant at Bulwer Island and the development of a hydrogen vehicle refuelling station in Brisbane, which will allow the FCEVs to be integrated into QFleet,” said Minister Dick. The move to back FCEV technology is supported by MTA Queensland. “We have been actively supporting the potential for hydrogen for the last few years, particularly as a new fuel source,” said Dr Brett Dale, CEO of MTA Queensland Group. “Earlier this year we engaged industry experts at our Carmageddon symposium to lead panel discussions on new fuel technologies. Hyundai Senior Manager Scott Nargar attended this event and showcased the Hyundai NEXO FCEV, which only emits water as a by-product. “The hydrogen is dispensed in a similar way to petrol, where a car enters a service station and refuels in approximately the same amount of time as a petrol car. The energy produced by hydrogen drives the electric motor. This is an advantage over the time taken for an Electric Vehicle (EV) to charge.” To complement this, CSIRO has developed technology that can assist with the safe and effective transportation of hydrogen via its conversion from

ammonia. The ammonia can be transported using existing infrastructure and this creates another commercial opportunity, enabling Australia to become a renewable energy leader. “The automotive industry is pleased to see the government’s commitment to supporting all forms of clean fuel, and in particular hydrogen development, to compliment a wider mix of options,” said Dr Dale. “We do not foresee the push for FCEVs having any negative impact on the EV market. It would actually complement the variety of options available for a consumer. The higher the uptake of new, clean fuel technologies the better for business opportunity, jobs, new skill sets and sustainability in providing for the world’s future energy needs. Indeed, the technology has great potential, but presently the cost is prohibitive and further development is essential to reduce cost in the future.”

Steven Tong, Mechanic Member since 2002

It’s my choice. Make it yours.

I’ve always loved working with cars. When I retire, I want to continue to share this passion with others, spend time with my family, and travel. With MTAA Super, I know I’m in good hands.

1300 362 415 mtaasuper.com. au This document is issued by Motor Trades Association of Australia Superannuation Fund Pty. Limited (ABN 14 008 650 628, AFSL 238 718) of Level 3, 39 Brisbane Avenue Barton ACT 2600, Trustee of the MTAA Superannuation Fund (ABN 74 559 365 913). Motor Trades Association of Australia Superannuation Fund Pty. Limited has ownership interests in Industry Super Holdings Pty Ltd and Members Equity Bank Limited. The information provided is of a general nature and does not take into account your specific needs or personal situation. You should consider the MTAA Super Product Disclosure Statement in making a decision (mtaasuper.com.au/handbooks).

September 2019 Motor Trader | 43

Auto innovation news

HYUNDAI REVEALS ELECTRIC SCOOTER WITH 20KM RANGE VIDEO: LAST MILE MOBILITY FOR THE FUTURE, HYUNDAI· KIA 'VEHICLE-MOUNTED ELECTRIC SCOOTER' REVEALED

E’VE HEARD QUITE a bit recently about the concept of first- and last-mile mobility – the term used to describe getting people from a train station, bus stop or car park, to their final destination. There are plenty of companies having a stab at solutions to this issue, and the Hyundai Motor Group has revealed the latest version of its electric scooter concept. The model features a 10.5 Ah lithium battery and the company says it can achieve a top speed of 20km/h and has enough power for around 20km of travel on a single charge. The key here is the integration of the scooter with future Hyundai and Kia vehicles. When mounted on a vehicle, the scooter is charged automatically using electricity produced while driving. “This is the vehicle-mounted personal scooter which could be featured in future Hyundai Motor Group vehicles,” said DongJin Hyun, head of Hyundai Motor Group Robotics Team. “We want

44 | Motor Trader September 2019

to make our customers’ lives as easy and enjoyable as possible. Our personal electric scooter makes first- and lastmile commuting a joy, while helping to reduce congestion and emissions in city centres.” The scooter weighs in at around 7.7kg and has a compact tri-folding design. It features a digital display that shows battery status and speed while, for nighttime riding, it is equipped with two front LED headlights, and two rear tail lamps. Hyundai says that further development plans include installing a regenerative braking system that will increase the scooter’s range by seven per cent.

Hyundai·Kia electric scooter

MTAiQ: THE INNOVATION HUB FOR THE AUTOMOTIVE INDUSTRY

Do you have an idea, a concept or an innovation that could make a difference in the automotive world? Do you need assistance in taking that idea to the next step in its development and to the wider world?

The auto industry is evolving quickly – technology is pushing the industry forward in directions we could scarcely imagine a decade ago and in another 10 years the vehicles that will be cruising our highways and byways (and maybe skyways!) will be vastly different to what we see today.

New ideas and new thinking are the fuel of this evolution and MTAiQ has a mission to not only help nurture new concepts, but to educate and assist the industry to adjust to, and embrace, this evolution.

At MTAiQ, we know there are creative and innovative thinkers and doers in the automotive sector who are constantly working on new ways to advance their business and their industry – and we are here to help.

With a purpose-built workshop, hot-desk working area with high-speed internet, an environment humming with start-up creativity, the backing of an association with more than 80 years working for the automotive industry, and a dedicated team with links and contacts across the worlds of investment, research and government, MTAiQ can help give your idea the development and backing it needs to shift into top gear.

Click here and submit your ideas, or problems that need solving, to MTAiQ for consideration. Come on . . . Let’s get started!

www.mtaiq.com.au/submit-idea

VALIANT S&COFFEE R A

46 | Motor Trader September 2019

T EFFORT MAKE: CHRYSLER MODEL: 1969 VALIANT ENGINE: CHRYSLER 360 LA OWNER: LEIGHTON WRIGHT OWNED SINCE: 2014

September 2019 Motor Trader | 47

XXXX.

WORDS & PHOTOS: LINDSAY SAUNDERS

T THE END of the day, it’s family and friends that matter. Just ask Leighton Wright, whose gorgeous 1969 Chrysler Valiant hardtop you see today is the result of a 24-year project. Leighton, from southeast Queensland, was born into a Chrysler family and began this journey thanks to a VF hardtop he bought from his uncle Terry Rafter all those years ago. “We did a restoration on that car, but it didn’t all quite go to plan and it was sidelined,” said Leighton, the workshop supervisor at Browns Plains MG Service. “My mother, Madonna Wright, sadly is in the late stage of Alzheimer’s and was also a Chrysler fan – she had a Charger at one stage. While she couldn’t remember my name, she could remember the car, so we decided about five years ago to get on and do a good restoration of the hardtop.” The ‘we’ he refers to is partner Melissa and mates Daniel Wiese and Jack Van Der Lann. Throughout the process, these 48 | Motor Trader September 2019

three, along with others in a variety of trades, were instrumental in keeping the project going with Leighton, despite many twists and turns that started when that car proved not to be practical for restoration. The decision was made to find another Valiant. “We found this one on the Gold Coast. It had been in a shed since 1982, had just 82,000 miles on it and a genuine 770,” he said. “We towed it to G&L Motor Repairs & Performance at Rocklea where I was working at the time and the plan was to basically just get it going and get on with it for mum. However, the more we looked into it the more rust we found. “With the help of Daniel, Ben and

Reece it was stripped to the bare shell – every nut, bolt, washer and panel came off and it went on to a rotisserie to be sandblasted. “It then went to father and son duo Gary and Craig Erickson of G and C Erickson Panel Repairs to be painted. And I can’t praise them enough; they did an incredible job. “We turned all of that around pretty quickly too, it was just three months to have all that done.” With the car back at G&L, the front end was put back in and it was taken home as a bare carcass - no interior, no wiring and no motor. “We then started on the original motor, a 318, but soon found it was unsalvageable. It was well and truly seized and not worth

rescuing,” said Leighton. Likewise, a 360 from an old Chrysler that Leighton had sitting at home had bores corroded through to the water jacket. “I went on the hunt and found Mick McDonald from Bundaberg had the block we were after – a 360 LA, bored to 70 thou with a four-inch-stroke crank, so it’s 416 cubes,” he said. “Mick and I became mates through the build and he also did the transmission, a 904 Torqueflite. It's still an auto but with a shift kit through it. It’s pretty lively. “We got the engine back to the workshop at G&L, started assembling it and got it home around Christmas two years ago. “Then we decided ‘why not have a Holley Terminator EFI in it’. “I went through the entire factory wiring loom, stripped it back to nothing, repaired it, integrated the EFI into it, and we located the msd box under the dash and the battery to the boot. The ECU is behind the heater box. You would never know it was there.” The big day came last Christmas when September 2019 Motor Trader | 49

the engine was fired up for the first time. “It didn’t miss a beat,” said Leighton. “It was flawless and fired second pop.” Now the team turned their attention to the rest of the car. “We were just going to do car seat covers as mum was not well and we really wanted to get the car on the road. But the more we pushed, the more it pushed back,” said Leighton. “One of the seats got torn going back in so we looked around for a good trimmer. Most guys don’t want to know about old cars, but Steve Oats from Extreme Hoodlinings & Motor Trimming took it on and was amazing. “He was here over five hours doing the hoodlining. I wanted to pay him more for his time, but he wouldn’t hear of it. “When the time came to do the seats, I knew where to go. His work’s been flawless. “We were only going to do the front seats but when they were done, they were so good we just had to have the rear done too.” The team kept working away and solving problems – like locating the fuel pump at the rear of the car and fabricating a neat looking box to protect it – until about

50 | Motor Trader September 2019

two months ago when the Valiant, after a wheel alignment at ProTrac Suspension at Hillcrest where they also set the rear springs, drove under its own power. “That was the first time that car had turned a wheel on its own since 1982,” said Leighton. Soon after, they decided to enter it in the AutoOne car show where, much to their surprise and delight, it won its class. The very next day it was picked as runner-up in best engine bay at Mopar

Sunday at Willowbank – no mean feat given the level of competition at Queensland’s premier Chrysler event. While Leighton’s mum is yet to have a ride in the car – he is hopeful she will be well enough to do so soon – and there are still a few things they plan to do to the car, to say Leighton’s a happy man is a massive understatement. “We haven’t put it on the dyno yet, but I reckon it will make about 400hp at the tyres,” he said. “It’s a bit of an animal. It

purrs like a kitten sitting on 100km/h but give it a squeeze and then hang on. “We plan to run it at the drags at some stage and we’ll be aiming for high 11s. But it was never built to be a show car or a drag car – everything we did was to create a reliable cruiser for the family, and I think we’ve done that.” As Leighton explained, the project hasn’t been smooth sailing. “There have been so many times during the build I was ready to give up, ready to sell the car and move on,” he said. “But any time I felt like that, Mel, Daniel and Jack would push me on – and we got there. “I don’t have a lot of money, and it’s as simple as this – without their support and skill, we’d never have got this car where it is today. “It’s not been an easy build and we’ve all learnt so much along the way. “Now, to be able to jump in it and drive it . . . it’s just magic.”

DO YOU HAVE A PRIDE AND JOY IN THE GARAGE THAT YOU WOULD LOVE TO SEE IN THE PAGES OF MOTOR TRADER? Contact Jonathan Nash at jonathann@mtaq.com.au and let’s see if we can share your classic with other members.

September 2019 Motor Trader | 51

Auto news

GOODYEAR AND BRABHAM AUTOMOTIVE ANNOUNCE GLOBAL PARTNERSHIP

OODYEAR AND BRABHAM Automotive have announced a partnership to collaborate across racing and road car developments. The partnership coincides with the racing return of Brabham with the stunning BT62 making its racing debut at U.K. race circuit Brands Hatch in November. The BT62 weighs in at 972kg (dry), has more than 1200kgs of downforce, and is powered by a 5.4-litre V8 developing 700bhp. A decent tyre then, is a must! The joint development work between Brabham and Goodyear rekindles a historic partnership between the two companies which resulted in 26 Formula One Grand Prix victories. Jack Brabham won the 1966 F1 World Championship in a Goodyear shod Brabham-Repco, the BT19. “Goodyear and Brabham’s combined

52 | Motor Trader September 2019

successes in motorsport are iconic,” said David Brabham, son of Sir Jack Brabham and Director of Brabham Automotive. “The partnership historically brought an incredible amount of success in Formula 1 and Endurance Racing and we look to continue this winning legacy through Brabham Automotive, the BT62 and future car variants. The continued commitment shown by Goodyear globally in motorsport means it is perfect timing for the two marques to join forces as we continue our road to Le Mans.” In addition to supplying Goodyear Racing tyres for the track only BT62, the car is also available with Brabham’s road compliant conversion option, which will include tyres from the Goodyear Eagle F1 SuperSport range.

Brabham BT62

Energy Efficient Equipment Finance. Receive a 0.50% p.a. discount on qualifying equipment and vehicles. You can access a 0.50% p.a. discount and fund up to 100% of the purchase price when you finance qualifying energy efficient vehicles and equipment. To find out more contact MTA Queensland on (07) 3237 8777 or email info@mtaq.com.au and theyâ&#x20AC;&#x2122;ll put you in touch with a dedicated CommBank Business Banking Specialist. Things you should know: Qualifying equipment includes cars with low CO2 and trucks or buses powered by an electric, hybrid, natural gas or regenerative drive/engine subject to our approval. Consider if this product is right for you. MTA Queensland may receive a referral fee from Commonwealth Bank of Australia for each successful referral (excludes existing customers). Fees, charges, terms and conditions apply. Commonwealth Bank of Australia ABN 48 123 123 124 AFSL and Australian credit licence 234945.

September 2019 Motor Trader | 53

Auto news

BUGATTI UNVEILS THE LIMITED EDITION CENTODIECI Bugatti Centodieci

54 | Motor Trader September 2019

OW EXCLUSIVE DO you want your car to be? How about this one – the Bugatti Centodieci, a new special edition monster from Bugatti that will be limited to just 10 units and is a nod to both the company's iconic EB110 mid-engine sports car from the mid-1990s as well as to the company’s 110-year anniversary. The Centodieci features the 8.0-litre W16 engine with 1,176 kW/1,600 hp at 7,000 rpm. Sprint times are an astonishing 0 to 100 km/h in 2.4 seconds, to 200 km/h in 6.1 seconds and to 300 km/h in 13.1 seconds.

Top speed is electronically limited to 380 km/h. Compared to the Bugatti Chiron 1, the Centodieci saves 20kg of weight. Among other things, lightweight windscreen wipers and stabilisers made of carbon are used. The light weight enables a power-to-weight ratio of 1.13kg per horsepower. The Centodieci carries a price tag of an eye-watering €8 million plus tax (that’s $AU13 million!). Sadly, you’ll have to put your wallet away as the 10 units have already been bought.

Bugatti EB110

Auto news

FORD RANGER FX4 SPECIAL EDITION SET FOR RETURN

Ford Ranger FX4 special edition

HE FORD RANGER FX4 special edition will be offered as part of the Ranger line-up in Australia. The FX4 sits between the Ranger XLT 4x4 and Ranger Wildtrak models and will initially be limited to around 1,000 units. It is expected in showrooms this December. Available in the double-cab pick-up 4x4 body style, the FX4 has a unique front mesh grille, finished in Ebony Black, flanked by darkened versions of the Bi-LED High Performance Headlights introduced for Ranger XLT, Wildtrak and Ranger Raptor. The front-end view also brings an Ebony Black lower valence and mirror caps. New FX4-specific 18-inch alloy wheels continue the black detailing and the tray hosts a protective bedliner and an extended black-finish sports bar. Inside, the FX4â&#x20AC;&#x2122;s cabin has sports bucket seats with leather accents. Red FX4 logos are embossed on the seatbacks which 56 | Motor Trader September 2019

complement the contrasting Race Red stitching applied to the gear selector, handbrake cover and the Ranger FX4â&#x20AC;&#x2122;s steering wheel, door trim and special FX4branded floor mats. Standard cabin features including SYNC 3 with voice-activated sat-nav, Apple CarPlay and Android Auto smartphone compatibility, a full-colour reversing camera and digital instrumentation. Driver Assist Technology includes Autonomous Emergency Braking, AEB with Pedestrian Detection, Lane Keeping Aid (LKA) with Lane Departure Warning and Driver Alert, Traffic Sign Recognition and Automatic High-beam headlights. The optional Tech Pack brings Adaptive Cruise Control and Semi-Auto Parallel Parking. Powertrain choice include the Bi-Turbo, 10-speed powertrain and the 3.2-litre fivecylinder common rail turbodiesel with a six-speed manual or six-speed automatic.

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To help you take your business to the next level, MTAQ members can benefit from direct access to a dedicated CommBank Relationship Manager and team of specialists who will work with you through every stage of your business life cycle. You’ll also receive 24/7 Australian based phone support for all your business banking needs.

Business products and solutions

MTAQ members may be eligible to access the latest innovative business banking products and solutions with preferential pricing applied to make it easier for you to do business. These include:

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Things you should know: ^‘Same day’ includes eCommerce card sales before 5:30pm (AEST) and EFTPOS card sales before 10pm (AEST) and is available for eligible customers with a Commonwealth Bank business transaction account and a linked Commonwealth Bank merchant facility. Offers available to referrals made via MTAQ. MTAQ may receive a referral fee from Commonwealth Bank for each successful referral (excludes existing customers). Applications for finance are subject to the Bank’s normal credit approval and suitability of the asset. Other fees, charges, terms and conditions may apply. As this information has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant Agreement, Financial Services Guide and Operator and User Guides at commbank.com.au/ merchantsupport. To find out more about Daily IQ, visit commbank.com.au/DailyIQ. Commonwealth Bank of Australia ABN 48 123 123 124 AFSL and Australian credit licence 234945.

Auto news

LEXUS ES 300H F SPORT CONFIRMED FOR AUSTRALIA

EXUS WILL INTRODUCE the ES 300h F Sport in October. The specially tuned F Sport incorporates a sportier look, big 19-inch wheels and F Sport-exclusive Adaptive Variable Suspension (AVS) - available in the ES 300h for the first time in Australia. With Five Drive Modes including Eco, Normal, Sport S, Sport S+ and Custom, Lexus says the AVS ensures that the cabin retains a soothing response to bumps when Normal is selected, while tightening body movement in Sport S+ for more responsive handling. Inside, thereâ&#x20AC;&#x2122;s an F Sport 8.0-inch TFT driver display, contoured and F Sportembossed front seats, and perforatedleather F Sport steering wheel. Every ES 300h, including the F Sport, will incorporate Apple CarPlay and Android Auto compatibility as standard fitment to further enhance the functionality contained on its 12.3-inch centre display. Wireless smartphone charging, satellite navigation, voice control, DAB+, Lexus

Enform and 10-speaker audio will also continue as standard. Customers have a choice of F Sport Flare Red and F Sport Black interior trim options and there are 10 exterior colour options. Key equipment across the whole ES 300h line-up includes a Smart Key Card, head-up display, dual-zone climate control air-conditioning, a moonroof, automatic dusk-sensing headlamps, automatic rainsensing wipers, 10-way power adjustable front seats and heated front seats. Standard Lexus Safety System+ includes a pre-collision safety system that can detect pedestrians as well as vehicles, autonomous emergency braking, all-speed active cruise control and lane tracing assist. Thereâ&#x20AC;&#x2122;s also a blind-spot monitor, rear cross-traffic alert and a panoramic view monitor. Every ES 300h utilises the Lexus selfcharging hybrid electric system combining a 2.5-litre Atkinson cycle four-cylinder petrol engine working with an electric motor to produce 160kW of power.

It’s time to re-look at your business plan! It goes without saying that failure to research and plan is one of the leading causes of business failure – for new and existing businesses. As lawyers advising small businesses, we always stress the importance of continuous research, refinement and improvement when growing your business, especially regarding your business plan. Remember, the business structures and agreements you had drafted at the start of your business journey may no longer reflect the current state of play. So, taking the time to look at them in detail and determine if they reflect where you are at in your business lifecycle will be important if you are looking to best position your business for growth. Why look at re-writing your business plan? Well, it might help you look back and reflect on what has worked and what has not since you commenced your business operations.

Some of the key questions that should be addressed when reviewing your business plan include: • Are your operational and financial systems working optimally? • Does your plan consider any new capital expenditure? • Is your marketing plan reflective of your current business objectives? • Have you updated your profit and loss forecasts? • What does your business structure involve and is it reflective of your current position? • Have you updated your expected cashflow analysis? Taking the time to keep your business plan updated not only ensures you have a 360-degree view of your business operations but it will prove to be incredibly useful down the track. Should you ever look to sell your business, seek investment opportunities or apply for finance, having a current business plan will provide external parties with transparency and give them the detail they need to make decisions in a timely fashion. Brian Smith I Director T: +61 7 3001 2914

Lachlan Thorburn I Associate T: +61 7 3001 2957

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Automotive Dealers and Industry Suppliers Dealers and suppliers need to know their legal advisors can expertly guide them through the sale and purchase of dealerships and related businesses throughout Australia. It’s also important for dealers and suppliers to know their lawyers are experts in pursuing litigation for unpaid debts and other matters, and also counselling clients in areas such as alternate dispute resolution processes.

As industry specialists we are ideally positioned to assist dealers and suppliers with operational issues such as commercial leasing, supply agreements, employment issues and franchise and consumer law. We have expert advice available to assist with dealership and business acquisitions and sales, ﬁnancing, negotiations with lenders to the automotive industry, and business succession and restructuring issues. We take pride in knowing our team focus their considerable knowledge and experience to deliver specialist, value-added and cost-effective legal services to the automotive industry. Take advantage of our expertise today.

Bennett and Philp are the chosen legal firm of the MTAQ, and proud supporters of the industry - including being a major partner of the MTAQ Racing Team. For more information contact: Phone: 07 3001 2999 Website: www.bennettphilp.com.au

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Appointed by Motor Trades Association of Queensland in 2010, Bennett & Philp Lawyers is the MTAQ’s law ﬁrm of choice in providing MTAQ members with business and commercial advice and legal assistance. Our expertise has proven a vital resource for MTAQ, its members and the automotive industry.

Auto news

Nissan 370Z 50th Anniversary Edition

NISSAN 370Z 50TH ANNIVERSARY EDITION ARRIVES IN AUSTRALIA

ISSAN AUSTRALIA IS celebrating the 50th anniversary of the Nissan 370Z with a special edition variant. The Nissan 370Z 50th Anniversary Edition’s wears a distinctive two-tone colour scheme, in red and white and silver and black and is powered by Nissan’s 3.7-litre V6 engine, which generates 245kW (328hp) at 7,000rpm and 363Nm of torque at 5,200rpm. There are both interior and exterior enhancements from the standard Coupe, including: • 50th anniversary badging • White body with a red bonnet, A-pillars

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that connect through to the boot, side mirrors and two signature stripes on the side of the car (or) • Silver body with a black bonnet, roof A-pillars that connect through to the boot, side mirrors and two signature stripes on the side of the car • Along the side of the car, a thin line runs from the headlight to the rear glass, culminating in a small triangle inspired by the C-pillar of the Datsun 240Z • Updated 19-inch wheels, incorporating red rings • Red leather mesh on the seats incorporating the 50th anniversary

wreath around the Z logo • Red stitching on the doors, knee pad, C Cluster and steering wheel • Red highlights on the shift knob and the shifter boot, plus a 50th anniversary logo • A 50th anniversary logo on the tachometer • Dark chrome Z logo on the kick plates and a black finisher The 50th Anniversary model comes equipped with a close-ratio, 6-speed manual gearbox that features a synchronised downshift rev-matching system called SynchroRev Match, or a 7-speed automatic with Downshift Rev Matching, paddle

shifters and adaptive shift control. There’s also satellite navigation with 3D mapping and a 7-inch integrated colour display with touch screen and steering wheel-mounted controls. Also included is intelligent keyless entry, push button start, Bluetooth handsfree phone and cruise control as standard, heated seats, a leather accented steering wheel and gear shift lever and automatic climate control. The Nissan 370Z 50th Anniversary Edition is priced at $53,490 (MSRP) for the manual variant, and $55,990 for the automatic alternative. September 2019 Motor Trader | 61

Driving sales opportunities for Dealers Dealer Business Solutions is Australia’s First Dealer and reseller focussed Finance Aggregation specialist. Supported by our nationwide broker network, DBS is widely recognised as one of the fastest growing boutique finance aggregation businesses in Australia. We pride ourselves in being extremely flexible. Allowing you to add value to your existing services, with the freedom to access the best of what we have, all tailored to your specific business requirements.

DBS is your dealer specialist finance partner

We understand the asset finance and dealer space, with the need to be a part of a larger co-operative, to grow their business opportunities and successfully deliver finance solutions to their customers . We Create flexible working relationships that allows dealers to scale services and grow, through Partnerships to support finance offerings, enhance opportunity – and DRIVE SALES.

DBS Programs

DBS identified the need to design tailor made funding programs to support dealers, manufacturers and resellers. The main purpose was to develop programs that supported current programs but with the flexibility to enable the business greater control over sales. • The main programs offered include: • Inhouse Finance Department/ Brokerage • Tailored Funding Solutions- White Label Products • Dealer processing support • Managed credit licence Programs are easily accessible for low or no cost to the supplier, dealer and manufacturers.

Dealer Business Solutions is a Finance Aggregation specialist, focused on servicing Australian Dealers.

Take control of your finance offering today With Dealer Business Solutions, our goal is to establish your business as best in class. From Broker recruitment and management, to our Operational team and Compliance support…We are there to assist in all areas of your business where required to ensure your success.

How do we do it? • Provide You with a turn- key solution at no cost • Full service and easy set up of a new brokerage with our team project managing you through the whole process • Broker Recruitment & Management • Access to a large panel of lenders & accreditation team support • Access to an Operational team to support your business. • Compliance, training & mentoring services included • Processing support options helping you to process deals fast • Mentoring support • HR, Compliance & ongoing support, training • Access to a broker loan management system to improve your business efficiency • Management view of the deals and tailored reporting solutions.

Are you ready to learn more? DBS is offering MTAQ dealers and remarketers Dealer Business Solutions a complementary finance profit maximisation and efficiency strategy session. Our experts can come to you to discuss your present systems and processes, and what DBS can do to help!

1300 441 857 sales@dbsfinance.com.au

Industrial relations “THE LENGTH OF NOTICE

REQUIRED IS DEPENDENT ON LENGTH OF SERVICE AND IS IDENTICAL TO THE OBLIGATION OF AN EMPLOYER TERMINATING AN EMPLOYEE . . .” that an employee resigning does not have to give one extra week’s notice if aged INDUSTRIAL RELATIONS MANAGER over 45 and with at least 2 years’ service. The requirement is: • For service of up to 12 months = 1 week • For service of 1 year but less than 3 years = 2 weeks • For service of 3 years but less than 5 years = 3 weeks • For service of 5 or more years = 4 weeks. OTH MODERN AWARDS An employee who fails to give the applicable in the motor industry required notice can have his/her pay (ie., Vehicle Manufacturing Repair docked a maximum of 1 week - regardless Services and Retail Award and Clerks of how many weeks’ notice should have Private Sector Award) have provisions been given – provided the employee is setting out an employee’s obligation to at least 18 years of age. The one weeks’ give notice of intention to resign. pay can only be taken from wages The length of notice required is CLICK TO VISIT owing and not from any accrued dependent on length of service THE MTAQ annual leave. No deduction is and is identical to the obligation KNOWLEDGE BASE permissible for an employee of an employer terminating an aged under 18. employee – with the exception TED KOWALSKI

AWARD PROVISIONS REGARDING GIVING NOTICE OF RESIGNATION

64 | Motor Trader September 2019

CORE SME SERVICES IS A VENDOR NEUTRAL BUSINESS SPECIALISING IN REDUCING OPERATING COSTS, INCREASING PROFIT AND STREAMLINING WORKFLOW

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Contact info@coresme.com.au to make an enquiry for any of these services.

OUR VISION IS TO BE QUEENSLAND’S MOST TRUSTED, INFLUENTIAL & ENGAGED INDUSTRY BODY The Motor Trades Association of Queensland (MTA Queensland) is the peak organisation in the state representing the specific interests of businesses in the retail, repair & service sectors of the automotive industry. Member benefits include: Advocacy MTA Queensland will represent you to state & federal governments on BIG issues affecting your business & the industry.

Service Receive FREE expert advice on going digital & Industrial Relations matters.

Training Receive 20% discount on MTA Institute’s non-government funded short courses for MTA Queensland members.

Support • Our corporate partners offer substantial savings on EFTPOS fees, electricity & gas bills & business & residential insurance • Library of online business resources & templates • Weekly industry bulletin • FREE Jobs Board • Discounts on stationery & workshop products • Monthly subscription to the Motor Trader e-magazine • Regular specials & discounts

Innovation Stay ahead of the automotive digital revolution with access to MTAiQ, Australia’s first automotive innovation hub.

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Freeway Office Park, Building 8, 2728 Logan Road, Eight Mile Plains www.mtaq.com.au | info@mtaq.com.au (07) 3237 8777

GENERAL MANAGER MTA INSTITUTE

E RECENTLY HELD another MTA Institute graduation evening and it was fantastic to see graduates attend with their family and friends to celebrate such a great milestone. The automotive industry continues to innovate and change, and to try and keep up you must keep learning and have a thirst to be educated. Overall, the industry has about 5,888 apprentices in Queensland training in light vehicle, heavy vehicle, auto electrical, underbody, paint and panel, outdoor power equipment, motorbikes, mobile plant, agricultural and parts interpreting. Unfortunately, a significant amount of this cohort is lost through cancellations and various other reasons each year. To finish an apprenticeship, it takes a lot of commitment and dedication. It was great to see these graduates come and celebrate their achievement and now go into careers in the automotive industry. Well done! Recently, the State government announced free apprenticeships for

under 21s. This offers fully subsidised training for the majority of automotive apprenticeship qualifications. Basically, for apprentices who are under 21 years old and commence on or after 1 July 2019 in an automotive qualification, there will be no more co-contribution fee required. This also goes for eligible apprentices in training as at 1 July 2019 in an automotive qualification. They must be aged under 21 on 1 July 2019 to be eligible. However, the fee-free training will only apply for units commenced on or after 1 July 2019. For all the details, see https://desbt.qld.gov.au/ training/training-careers/incentives/ freeapprenticeships The MTA Institute team is also excited about the upcoming 2019 Queensland Training Awards' State Gala Dinner on Saturday 14 September at the Brisbane Convention and Exhibition Centre in South Brisbane. We are a finalist in the Small Training Provider of the Year category and it’s a great honour to be nominated. Without all the trainers and admin staffs' commitment and contributions every single day we wouldn’t have made it this far. I hope to tell you good news in the next GM’s Perspective!

MEMBERS' ESSENTIALS Contents 69 Professional Circle Training Graduation 71 Apprentice of the Month: August 72 MTA Queensland awards Finalists 84 Plugged In: Explaining Electric & Hybrid Vehicle Teches

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PAUL KULPA

M E M B E R S

Training GM's Professional Circle perspective

MTA INSTITUTE COURSES AIR CONDITIONING COURSE

SKILL SET GAP TRAINING (3 DAY)

RTO No: 31529

HYBRID ELECTRIC VEHICLE COURSE

SKILL SET TRAINING (3 DAY)

8 - 10 October 2019 Click for more information.

3 - 5 September 2019 29 - 31 October 2019 Click for more information.

SALES/DEALER/WRECKERS LICENCING COURSE

PRE-VOCATIONAL PREPARATION COURSE

AVAILABLE ONLINE - ENROL NOW Click for more information.

30 September - 31 October 2019 Click for more information.

Enquiries to: courses@mtai.edu.au Website www.mtai.edu.au

MTA QUEENSLAND COURSES

13 August 2019, 8:30am - 12:30pm 26 November 2019, 8:30am - 12:30pm Click for more information.

VEHICLE MAINTENANCE COURSE 13 August 2019, 6pm - 9pm 26 November 2019, 6pm - 9pm Click for more information.

AUTO CAMP

24 - 26 September 2019 11 - 13 December 2019 April 2020 Click for more information.

CERT IV AND DIPLOMA OF LEADERSHIP AND MANAGEMENT Click for more information.

Enquiries to: courses@mtai.edu.au Website www.mtaq.com.au

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MIG WELDING FUNDAMENTALS COURSE

This course is designed to give students an introduction to the automotive industry whilst increasing their employability and likelihood of undertaking apprenticeships. The evening was well attended with more than 40 trainers, families and friends making the journey to celebrate this immense achievement. The MTA Institute holds two graduation events each year that acknowledge the extensive work required to complete an automotive qualification and also provides an opportunity to celebrate the fantastic achievement of the graduates. The next graduation ceremony will take place in February 2020.

ACKNOWLEDGING THE ACHIEVEMENTS OF COLLISION REPAIR INDUSTRY EMPLOYEES IN QUEENSLAND I-CAR AUSTRALIA, the organisation that delivers information, training and education to the collision repair industry, is acknowledging the achievements of industry employees from across the country who have achieved I-CAR Platinum Individual accreditation and I-CAR Welding Certification. The following is a list of Queensland-

based collision repair industry employees who received I-CAR Platinum Individual Accreditation in July 2019: • David Cosgrave Suncorp • Darren Howlett IAG • Nick Hedley Brisbane BMW There were no new I-CAR Welding Certifications issued in July. September 2019 Motor Trader | 69

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N THE 23RD of August, the MTA Institute held its second graduation ceremony of 2019, celebrating the success of newly qualified tradespeople in completing their apprenticeships. Presenting the certificates was Paul Kulpa, General Manager of the MTA Institute, who spoke of the opportunities available to the graduates in the automotive trades and who encouraged them to continue to learn and grow as they establish their careers. Also in attendance was MTA Institute’s pre-vocational students who were congratulated on the completion of their five-week AUR20716 Certificate II in Automotive Vocational Preparation course.

M E M B E R S

MTA INSTITUTE CELEBRATES THE GRADUATION OF RECENTLY QUALIFIED APPRENTICES

LOOKING FOR WORK? Check out MTA Queenslandâ&#x20AC;&#x2122;s Job Board for all the latest opportunities in the automotive industry. Visit www.mtaq.com.au today

NOMINATE FOR THE MTA INSTITUTE APPRENTICE OF THE MONTH AWARD • Are you employing an apprentice who is excelling in the workplace? • Do you have a high-achieving apprentice colleague? • Are they training with MTA Institute? If the answer is 'yes', then nominate them for the MTA Institute Apprentice of the Month award.

CLICK FOR MORE INFO September 2019 Motor Trader | 71

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too hard for her.” Working as a parts interpreter was not necessarily Kimberley’s first calling, but the role always held appeal. She had worked, along with her mechanic brother, at another workshop in Emerald and while she left for a time to pursue a career in retail, she returned to the automotive industry at Morgan Motors and grabbed the apprenticeship opportunity as soon as it came along. “A couple of guys were here doing the parts imberley Wallace is the MTA Institute interpreting course, but they moved on and the apprenticeship was offered to me,” said Kimberley. Apprentice of the Month for August 2019. “I jumped on it straight away because it was The 31-year-old, who recently completed something I was interested in and I really wanted to her parts interpreting apprenticeship, works at better myself, I suppose. Morgan Motors - a Honda motorcycle and power “And I enjoy what I do,” she added. “We work to equipment dealership - in Emerald and during her make people’s lives easier. It’s up to us to make sure training showed great aptitude and great appetite to customers get the correct parts they need and the learn and develop her skills. right maintenance products and accessories, and Punctual and professional, ready to take on extra it's important we do the job in a friendly, professional responsibilities when asked - and trusted to do so manner.” Kimberley has shown great initiative and, her employer As for the future, it looks like Emerald and Morgan says, ‘always puts in 110 per cent into her role’. Motors will play a big part in Kimberley’s life. According to her former trainer from the MTA “I plan on sticking around with Morgan Motors,” Institute, Peter Jaensch, Kimberley goes the extra mile she said. “At least until the next chapter of my to help customers and excelled during her training. life starts, which could be starting a family. “In her last assessment on merchandise Actually, the boss has told me that there’ll products, Kimberley achieved 100 per cent on CLICK TO VISIT THE be a room for the baby, so I guess I’m never her first attempt. She is only the third person MORGAN leaving! to do so in my years of training apprentices,” MOTORS WEBSITE “So, I’ll stay and continue to train and said Peter. “She is bright and cheerful, very maybe learn the business side of things. organised, achieved well in her theory work and excelled in her apprenticeship. Nothing is We’ll see.”

APPRENTICE: KIMBERLEY WALLACE WORKPLACE: MORGAN MOTORS APPRENTICESHIP: AUTOMOTIVE SALES (PARTS INTERPRETING)

M E M B E R S

Apprentice of the Month: August

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2019 Industry Awards

IMAGES FROM THE 2018 INDUSTRY DINNER: Apprentice of the Year nominees, guests and other award winners MTA QUEENSLAND IS GRATEFUL FOR EVENT SUPPORTERS COMMONWEALTH BANK, MTAA SUPER AND CORE SME

2019 MTA QUEENSLAND INDUSTRY AWARDS: THE FINALISTS

HE 2019 MTA Queensland Industry Awards Dinner will be held on Saturday, 16 November at the Emporium Hotel, Southbank, in Brisbane, and it is shaping up to be another outstanding event. The night is a celebration of the automotive industry and training excellence, as well as the achievements of MTA Queensland members and MTA Institute apprentices throughout Queensland over the past 12 months. The night will be hosted by Ben Davis from Channel Seven - a media all-rounder with more than 25 years' experience in television and radio. He will be joined by special guests Craig Lowndes, a legend of Australian motorsport, and Simona De Silvestro, the first full-time female Supercar driver, for a Q&A session on the lives and experiences of both drivers. 72 | Motor Trader September 2019

THE NIGHT IS A CELEBRATION OF OUR INDUSTRY AND TRAINING EXCELLENCE, AS WELL AS THE ACHIEVEMENTS OF MTA QUEENSLAND MEMBERS AND MTA INSTITUTE APPRENTICES THROUGHOUT QUEENSLAND OVER THE PAST 12 MONTHS.

M E M B E R S E S S E N T I A L S

Amongst the highlights of the evening will be the announcement and presentation of several awards recognising the remarkable work done by MTA Queensland members throughout the year. These awards are: • THE COMMUNITY AWARD, to be presented to an individual or member business who is a role model in their community and this is evidenced by their actions. • THE INNOVATION AWARD, to be presented to an individual or business that is supporting or implementing innovation in the automotive or mobility industry. • THE WOMEN IN BUSINESS AWARD, to be presented to a female leader achieving success by their commitment to driving change in the automotive or mobility industry. As always, those nominated for the award were all staggeringly good and the finalists this year are outstanding representatives of the industry and an example of what can be achieved through hard work and smart thinking coupled to plenty of drive and enthusiasm. Across the state, automotive businesses work tremendously hard to service their communities and to stay

. . . AUTOMOTIVE BUSINESSES WORK TREMENDOUSLY HARD TO SERVICE THEIR COMMUNITIES AND TO STAY AHEAD OF AN EVER-CHANGING INDUSTRY LANDSCAPE . . . RECOGNISING THESE AMAZING BUSINESSES, AND THE PEOPLE THAT LEAD THEM, IS A PRIVILEGE AND HIGHLIGHTS WHAT TREMENDOUS WORK IS BEING DONE. ahead of an ever-changing industry landscape, challenging themselves to be creative and innovative in their approach. Recognising these amazing businesses, and the people that lead them, is a privilege and highlights what tremendous work is being done. Over the next few pages, you’ll discover more about the great people and businesses that are finalists in these award categories. The MTA Queensland Industry Dinner is proudly supported by our event partners MTAA Super, Commonwealth Bank and CORE SME. September 2019 Motor Trader | 73

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MTA QUEENSLAND IS GRATEFUL FOR EVENT SUPPORTERS COMMONWEALTH BANK, MTAA SUPER AND CORE SME

MTA Queensland Industry Awards Finalists

2019 MTA QUEENSLAND COMMUNITY AWARD HERTZ MOUNT ISA REGIONAL TOWNS ARE renowned for their strong sense of community and of everybody getting stuck in when things need to be done. The team at Hertz Mount Isa know a thing or two about this and to say that business owners Terence and Alison Dowling are involved with their community would be something of an understatement. The couple support events and activities through sponsorship, volunteering, donations and a variety of other initiatives that is almost too long to list. But we’ll give it a try. You’ll find the Hertz Mount Isa name linked as supporters of all manner of local events, including the annual Camooweal Drovers Festival, the Mount Isa Show, the Boulia Market Day, and the Mount Isa City Council Music Festival, amongst many others. Support of other local small business comes through membership of Commerce North West, the bi-annual Minex mining and trade expo, the Buy Local campaign gift cards and Buy Local Support for Local Business television advertising, and other initiatives. Terence and Alison are members of Rotary and active volunteers, giving up their time to support the annual Mount Isa Mines Rodeo, as well as assisting at school fetes, the School of the Air, Lifeflight, RFDS, Mount Isa Multicultural Festival, and the Regional Schools Encouragement Awards. Alison has also volunteered to do historical research for the Mount Isa Rodeo Museum and Hall of Fame projects, and currently volunteers with the Young 74 | Motor Trader September 2019

Terence & Alison Dowling

People Ahead project working to enable young people with a disability to build skills in creative industries. It's an exhaustive list of community interactions and it comes as no surprise to learn Alison has been recognised for her work in the community before – she was presented the Customer Service Hero Award Community Sector at the North West Business Awards in 2018. “Businesses in general should look at being involved in their communities as a form of ‘reciprocity’ - to support the people who support the business, so that overall everyone in the community gains a better quality of life outcome,” said Alison. Of being named an MTA Queensland Community Award finalist, Alison said the whole Hertz team extremely proud. “We were absolutely thrilled and very happy to share this news with our staff those who support our business. It quite made our day!” she said. “Whilst we do not look for publicity or thanks, it is nice to know that our efforts in helping to make a positive difference in the community are recognised by others within our industry.”

CLICK TO VISIT THE KEEMA CHILDREN’S FOUNDATION WEBSITE

Lisa Honeychurch Van Riel

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KEEMA IS one of southeast Queensland’s best-known dealership groups and established the Keema Children’s Foundation in 2015 with a mission to create a better life for children living in foster care who have experienced abuse and neglect. The Foundation’s Little Stars Kids program runs two key initiatives to assist these children. The first is the Little Stars Kids Case Program which involves children living in long-term foster care attending four camps per year where they have a chance to experience a positive and supportive community, build self-esteem, make friends and rebuild trust by engaging in a variety of fun and varied experiences. The second is called Cuddle Cases. Children entering foster care because of abuse and neglect often leave home with nothing, or a plastic bag with a few belongings, and wait to be assigned a foster family. Little Stars Kids provide a Cuddle Case to these children at this traumatic time. The case includes a teddy bear, pyjamas, activity books, a cushion and handmade quilt and other comfort items including lunch box and drink bottle for school. “Keema has strong family values behind us which filters throughout our business

and giving back through helping children is something we feel very strongly about,” said Lisa Honeychurch Van Riel, CEO and Founder of Keema Children’s Foundation. “We believe that children who have experienced abuse and neglect are often overlooked when it comes to receiving help and assistance. The relevant government department is under-resourced and underfunded and foster children cannot be identified publicly so their needs are often hidden. These children are some of the most vulnerable members of our community and they rely on us, as adults, to keep them safe. “As an organisation, we are committed to doing what we can to help. We see the huge difference these programs make and are passionate about continuing to grow the programs within Queensland to help these vulnerable and precious children.” It was, said Lisa, a thrill for Keema to be recognised for the work they do. “We were over the moon to hear that we have been named as a finalist in the MTA Queensland Community Awards, particularly because it is wonderful to be able to highlight the needs of the children in our community who have experienced abuse and neglect, and who really need a helping hand, in a public forum such as this.”

M E M B E R S

KEEMA AUTOMOTIVE GROUP

E S S E N T I A L S M E M B E R S

MTA QUEENSLAND IS GRATEFUL FOR EVENT SUPPORTERS COMMONWEALTH BANK, MTAA SUPER AND CORE SME

MTA Queensland Industry Awards Finalists R.H.D. CLASSIC SUPPLIES & SERVICES IN 2016, SHARINE Milne and the team at R.H.D. Classic Supplies & Services in Townsville were awarded the MTA Queensland Community Award for their incredible involvement with their community. The team are back in 2019. In a career that has seen her move from pre-vocational student to apprentice to business owner to industry leader in a little over 15 years, Sharine is something of an inspiration and the level of involvement in the community is astonishing. Sharine and her team help PTSD sufferers and veterans, organise all manner of fundraising events, offer training days on basic bike maintenance and a host of other activities. The team is known for modifying bikes for disabled riders so they can regain some mobility and independence and have built a BBQ trailer which is available for hire, with the funds raised going to local projects. Currently, those funds are used to help a local girl who is deaf and confined to a wheelchair.

The RHD Classic Supplies & Services team

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R.H.D. is also involved with Blaq Diamonds – a First Nation’s Women Empowerment business that focuses on supporting indigenous women, including those affected by domestic violence, to discover their potential. Part of this involvement involves the Leather ‘n’ Lace Ride, an event that encourages participants to step out of their comfort zone, get on a bike and enjoy the sense of freedom biking provides. “To help those girls move towards gaining their own independence, and show they can put their trust in someone again and not even realise it because they are enjoying themselves is very rewarding,” said Sharine. While Sharine might be surprised at the nomination, it’s little wonder that the R.H.D. team are once again finalists in the MTA Queensland Community Award category. “Winning three years ago was phenomenal, and to be a finalist this year is incredible,” she said. “This is a lifestyle choice for me and being able to give back, to help people enjoy the lifestyle, to get back on a bike, to enjoy life again - that’s why I do things.”

CLICK TO VISIT THE R.H.D. CLASSIC SUPPLIES & SERVICES WEBSITE

Photo: Bruce McGregor

M E M B E R S

2019 MTA QUEENSLAND INNOVATION AWARD OZ-DIY ELECTRIC VEHICLES

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IF YOU WERE able to travel back in time a few years, you probably wouldn’t find too many people talking seriously about electric vehicles playing a major role in the future of transportation. However, there were a few enthusiasts around and even one or two who could really see the potential in the technology. One of those people was Graeme Manietta, owner of Suzi Auto Parts in Brisbane, who not only saw the potential of EVs but was prepared to take a chance and build a business around the tech. Graeme Manietta Graeme established OZ-DIY Electric Vehicles in 2011 with a mission to recycle old cars into as a complete drop-in drive unit for electric vehicles, and started that mission common cars such as the Commodore or with three Suzuki Swifts destined for Falcon; a drive unit for a light aircraft, and the scrapyard. He now counts some very performance ‘chopper’-style motorcycle interesting cars amongst the conversion conversions. Another area the OZ-DIY work he has done, including a Model T ford, a VW Kombi, a Datsun 1200, a Suzuki team is looking at is performance modifications, working to increase the Sierra 4WD and even a 2008 Mazda RX8 range and performance of EVs and, built for extreme performance. perhaps, becoming the ‘hot rod’ shop of Today, OZ-DIY Electric Vehicles does the future. OZ-DIY also supports other more than just conversions. The company conversion businesses with components, also imports the components required for batteries and technical assistance, seeing conversions and promotes the concept of others not as competition but as partners owners completing their own conversions. working to promote EVs. Given the still new status of the EV “We are exceptionally pleased and proud industry in Australia, Graeme also has an eye on where the industry is headed as EVs to be an MTA Queensland Innovation award finalist,” said Graeme. “We have a age. OZ-DIY offers servicing and repairs steep learning curve to deal with and on factory EVs and is working on are constantly learning more each CLICK creating and collecting special TO VISIT day, so it's great to get recognition tools and software with the THE OZ DIY expectation of the work that will ELECTRIC VEHICLES for the effort that we put into WEBSITE the future of electric vehicles. need to done on these cars in the Industry recognition is a fabulous near future. way to support small business.” Other projects include a ‘module’

E S S E N T I A L S M E M B E R S

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MTA Queensland Industry Awards Finalists

WE ALL KNOW that in some form or another our future will be electrified. Name a vehicle manufacturer and you can be certain that at least one electric vehicle is in its model range or on its drawing board. How best to charge these vehicles in an effective and efficient manner has been a question Rikesh Ram and many other creative-thinking individuals have been working on for some years. Through his companies Australian Electric Infrastructure Transport and smartGEN, Rikesh has been working on implementing a wireless charging infrastructure to charge electric buses and tram systems, and developing an EV charging station that is designed to generate power through renewable energy. The wireless charging technology, developed by an overseas university, was launched in 2010 and that year was named a ‘Best 50 invention’ by TIME Magazine. It comprises 150m long electric strips embedded in the road surface that transfer energy to EVs that pass over them. Enabling EVs to charge while on the move not only means that range is no longer an issue but could see EVs use much smaller batteries as heavy, long-range batteries would no longer be required. The smartGEN charging station is designed to use both solar and Rikesh Ram

wind to generate renewable energy which it then stores in an integrated battery storage system. The design would allow the stored energy to be used to charge all manner of battery-powered items, including EVs, thanks to multiple charging connectors that include 3-pin plus, USB charge points and EV charging plugs. “Our innovations are the key to enable the uptake of EVs,” said Rikesh. “With smartGEN we are looking to disrupt how EVs are going to be charged with renewable energy and be at no cost to EV owners except for a low annual membership fee. Imagine a world where you can buy a car and your fuel would be free forever. “AEIT will take this further so that you won't have to stop and plug in your car to charge - you will be able to charge it as you drive,” he added. “Imagine driving down the highway and to top up your ‘fuel’ all you need to do is drive onto the lane which has our wireless charging infrastructure. You will be able to top up your battery giving you that extra range needed, and you will be able to do this throughout your journey. “The benefits of our technology will be to reduce transport emissions, reduce the fuel costs we all face, reduce our dependence on imported fuel, and assist in making our environment cleaner for future generations.” Rikesh added that for both AEIT and smartGEN to be named as finalists in the MTA Queensland Innovation award was a great surprise but incredibly pleasing. “We are definitely proud to be recognised in this way, and proud to know that industry is observing and is supporting us to break through the glass ceiling we have in terms of support for innovative technologies and innovative companies.” September 2019 Motor Trader | 79

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AUSTRALIAN ELECTRIC INFRASTRUCTURE TRANSPORT & SMARTGEN

M E M B E R S

MTA QUEENSLAND IS GRATEFUL FOR EVENT SUPPORTERS COMMONWEALTH BANK, MTAA SUPER AND CORE SME

E S S E N T I A L S M E M B E R S

MTA QUEENSLAND IS GRATEFUL FOR EVENT SUPPORTERS COMMONWEALTH BANK, MTAA SUPER AND CORE SME

MTA Queensland Industry Awards Finalists

2019 MTA QUEENSLAND WOMEN IN INDUSTRY AWARD ANDREA MCCARTHY

fascinating and there is so much to learn, even now. That’s what drives me.” 22 YEARS AGO, Andrea McCarthy joined A keen student who continues to her husband Craig in the work to develop both family business, McCarthy her own knowledge and Panel Works. At the time, that of her staff through Andrea admits, she knew ongoing training, Andrea little about the industry has a wealth of first-hand but took it upon herself to learn every aspect from knowledge at her disposal. front desk reception and Working hard for progress accounts, to car detailer in the industry, she said she and parts administrator, was always searching for and everything else short better ways of doing things of doing a trade and so that “every person on becoming a technician. every level can benefit from Today, Andrea is a a better, safer, more effective Andrea McCarthy well-respected leader and efficient workplace.” in the industry. In 2018, she became the first woman elected to the As a finalist in the MTA Queensland Board of I-Car Australia and she is also the Women In Industry award, Andrea said she only female repairer representative on the is extremely proud of the recognition and Committee of MTA Queensland’s NACA would very much like to see more women (National Auto Collision Alliance) division. come into the industry, bringing their An industry leadership role wasn’t own unique perspective with them to the something Andrea thought about 22 years automotive landscape. ago, but even back then her desire to learn “I think it is important that all and understand the business, and question individuals remember that they can have the workings of the industry, were clear to see. a voice,” she said. “For an industry to grow “It’s a little clichéd, but I married and learn we need forward thinkers into it,” she said. “I used to sit CLICK who are able to set aside how TO VISIT on the sidelines at conferences something ‘is done’ for how it THE MCCARTHY and ask all sorts of questions, PANEL WORKS could potentially be done. I believe so I guess it was easier for WEBSITE that women play an integral role Craig to just get me to join in this because we see the world in. I have always been a keen differently. I hope that recognition learner and I like to understand the like this can encourage other women to functionality of something. Knowing how speak up and become involved.” or why another party does what they do is 80 | Motor Trader September 2019

REBECCA FRIZELLE

Rebecca Frizelle

September 2019 Motor Trader | 81

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women. Today, that number is 17 per cent. The plan is for more women to join the industry through a new initiative called Diverse Auto Network Inc (DANi). This will, Rebecca said, concentrate on providing dealers with the policy frameworks, skills and expertise they require to shift the balance. Diversity, she believes, is vital. “Absolutely diversity is important. Not just in the motor industry but business in general. Balance is always better and we need to reflect the communities that we serve. Our industry struggles to attract the right talent. By encouraging women into our industry, irrespective of the discipline, we are broadening our talent pool and meeting the desires of our customer base.” Other initiatives at the Frizelle group have seen the establishment of an industryleading Business Development Centre and an in-house media-buying arm, both indicative of an industry leader determined to grow her business’s stellar performance and reputation. Regarding being a finalist for the Women In Industry award, Rebecca expressed some delight at her nomination while acknowledging that such recognition should be shared with her team. “I am honoured to have members of our business nominate me but, to be honest, a little embarrassed as we all know it’s the team that drives the outcomes,” she said. “And we have an awesome team at Frizelle Sunshine.”

M E M B E R S

FRIZELLE IS ONE of the best known and well-respected names in the automotive industry. That reputation found its start in 1985 when James Frizelle bought a Mazda dealership on the Gold Coast and established the James Frizelle Automotive Group. That business would grow to become one of the largest dealership groups in Queensland and today, after joining forces with the Peter Warren Group of Sydney in 2017, is the largest privately owned dealership group in Australia. Rebecca Frizelle is a key member of the business. She is a shareholder at Frizelle Sunshine Automotive, chief operating officer of Frizelle Prestige and has been an influential voice in the industry for much of her nearly 30 years in the industry. Her career began in 1990 when she joined James Frizelle Automotive. However, at the time a career in the automotive industry was not what she had planned. “Life really is about sliding doors,” she said. “I was only 19 when I started in the industry and applied for the position as receptionist. It was my intention to study law and this was the perfect job to support me during this time. “But anyone involved in the motor industry would understand that this business quickly gets under your skin. It is dynamic, diverse, constantly changing and always challenging. The people we meet, the people we work with and the constant evolution of this business keep me focused and engaged.” Rebecca has proven to be a powerful voice on many issues, including encouraging women to consider automotive as a career choice. In 2014, the Frizelle Group stood before the Queensland Civil and Administrative Tribunal and was handed a ruling enabling the company to advertise women-only positions on the sales floor. At the time, less than five per cent of the company’s sales and management staff were

E S S E N T I A L S M E M B E R S

MTA QUEENSLAND IS GRATEFUL FOR EVENT SUPPORTERS COMMONWEALTH BANK, MTAA SUPER AND CORE SME

MTA Queensland Industry Awards Finalists SHARINE MILNE

One of nine Aboriginal and Torres Strait Islander business owners who were THE OWNER OF R.H.D. Classic Supplies identified as part of the 100 Faces of & Services in Townsville, Sharine has Small Business during Small Business come a long way since entering the week in 2018, Sharine said in an interview industry as a pre-vocational student in the at the time: “I didn’t really think I was boss early 2000s - moving from apprentice to material for a very long time prior mechanic to business owner in less than to owning the shop and then I realised a decade. that there is no such thing as boss material A hands-on boss who is “mechanic, – it’s whatever you are passionate about.” bookkeeper, front of house, That passion has taken spare parts interpreter her a long way. and modification Modest about being specialist”, Sharine is named a finalist in affectionately known as the MTA Queensland ‘Spanner’ and her list of Women In Industry accolades is extensive. award, Sharine Amongst other things, expressed surprise at she’s a former finalist in TAFE’s pre-vocational her nomination while Student of acknowledging the the Year competition, recognition means a was the Ulysses great deal. Motorcycle Apprentice “I am humbled more of the Year winner in than anything,” she said. 2004, recently completed “I wasn’t expecting any her parts interpreter recognition in this sort qualification, and of way. For me, the work Sharine Milne Photo: Scott Radford R.H.D. Classic Supplies has been something I & Services has been have been driven shortlisted for Small to do and I have always tried to do the best Employer of the Year at the Queensland I can. Training Awards multiple times. “I am probably one of the only female In 2016, the business picked up indigenous owners of a motorcycle the MTA Queensland Community CLICK TO shop in Queensland and to be Award and it is a finalist in that VISIT THE R.H.D. recognised in this way shows my category again this year. CLASSIC SUPPLIES Mob that they can do it as well. & SERVICES Moreover, Sharine is also WEBSITE "To be a representative to Vice-Chairman of MTA young ladies who are coming up Queensland’s Queensland is humbling, and to be able to talk Motorcycle Industry Division to them and let them know that they (QMID), putting her at the centre of can do whatever they want to do is very discussion and debate that affects the rewarding.” development of the industry. 82 | Motor Trader September 2019

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Plugged In: Explaining Electric & Hybrid Vehicle Tech PAUL TUGWELL TECHNICAL ELECTRICAL TRAINER MTA INSTITUTE

Y 2030, IT is reckoned that 50 per cent of all cars sold will be Hybrid or all-electric (HEV or EV). I would argue that this needs to be achieved to help fight global warming and pollution. As our Australian cities get bigger more pollution follows, and as they get to be as large as other main cities of the world such as London and New York, massive amounts of pollution comes along for the ride. According to the U.S. government’s Environmental Protection Agency (EPA), motor vehicles cause 75 per cent of carbon monoxide pollution in the United States. The Environmental Defence Fund (EDF), a non-profit group, have calculated that 27 per cent of greenhouse gas emissions and 33 per cent of the air pollution that produces smog in the U.S. is caused by on-road vehicles.

The International Council on Clean Transportation (ICCT) states: “On-road nitrogen oxides emission levels of modern diesel cars are on average about seven times higher than the limit set by the Euro 6 emission standards.” The principle pollutants are: • Sulphur Dioxide • Nitrogen Oxides • Particulate matter (PM10, PM2.5, PM1) • Carbon Monoxide

“WHAT I’M LEADING TO IS THE

NEED FOR A DECREASE IN THE NUMBER OF INTERNAL COMBUSTION ENGINE (ICE) AND DIESEL-POWERED MOTOR VEHICLES IN URBAN AREAS. THIS WILL, HOPEFULLY, COME VIA THE UPTAKE IN ELECTRIC VEHICLES AND OTHER VEHICLES SUCH AS ELECTRICHYBRID PEDAL BIKES.”

E S S E N T I A L S

September 2019 Motor Trader | 85

M E M B E R S

• Lead and Heavy metals • Volatile organic compounds If you ever exercise in an urban area – be it walking, jogging, cycling, whatever it may be - this is what you are breathing. What I’m leading to is the need for a decrease in the number of internal combustion engine (ICE) and diesel-powered motor vehicles in urban areas. This will, hopefully, come via the uptake in electric vehicles and “A SOLUTION COULD BE other vehicles such as electric-hybrid ELECTRIC BIKES (OR HYBRID pedal bikes. ELECTRIC BIKES, AS THEY While on my tour of the UK and Europe, I have researched these vehicles and WORK BY PEDAL POWER AND spoken to retailers selling them. In Bath in AN ELECTRIC MOTOR) . . .” the southwest of England, there are more than 17,000 university students and many There are two types of motors available of these students have cars – a situation for these bikes. The hub type can be either that adds not only to the city’s pollution in the front or rear and this type is mainly but also causes parking congestion as found on cheaper electric bikes. The crank most students live in rental housing and motor type, which can be found on models commute to study. such as mountain bikes, is more expensive. I spoke to one retailer in the city who A popular men’s bike sold by the Bath told me they participate in a program that retailer is the crank motor-powered Cube leases bikes to Bath University. However, Cross Hybrid Race Allroad. This is powered Bath is a hilly city and the climb to the by a Bosch CX Generation crank motor University is long and steep. Winters can with a 36V, 250W cruise, 500Wh, Bosch be harsh too and this is a challenge for power-pack Li-ion battery. It has 11-speed the students. Shimano gears and air sprung suspension A solution could be electric bikes (or hybrid electric bikes, as they work by pedal with hydraulic disc brakes. This one retails for just over $5000. power and an electric motor), which can In Australian cities, hybrid electric bikes now be bought for a few thousand dollars could be ridden all year round, and with in the UK. A popular model, particularly with women, is the Axcess Exmoor2 which 54 per cent of the world’s population living has a shorter frame, 24-inch wheels, can in urban environments it would far better be fitted with puncture-resistant tyres, for general health, lifestyle and wellbeing and comes with 10Ah or 16Ah if these vehicles were used. Promoting lithium batteries and a 250Watt their use is, in my opinion, a push that CLICK TO motor rear hub motor. It has VISIT THE could be taken up by universities, MTA INSITUTE a range of 60-70km. The retail and local councils, and governments WEBSITE price is about $2500. should encourage it to happen.

DEALING WITH DIGITAL: MTAQ HOLDS SOCIAL MEDIA WORKSHOP

OCIAL MEDIA HAS become an indispensable part of our lives. Be it Facebook, YouTube, Instagram, Snapchat, Skype - the list goes on - it has fundamentally changed the way we interact with each other, how we shop, how we are entertained . . . basically it now plays a role in almost everything we do. With more than 17 million Australians actively using these social media platforms, their importance to business success is now irrefutable. If you don’t have a presence on Facebook, then you are hamstringing your business and missing out on communicating with current and potential customers. As part of MTA Queensland’s mission to help automotive industry businesses adapt and thrive in a world where digital disruption is now the norm, the Association recently held a Social Media for Automotive Business event, offering insights and advice on how to take advantage of these online platforms. Delivered by Lysa Dugandzic, marketing and communications manager for MTA Queensland, the presentation covered all the major social media applications while focusing on Facebook – the world’s most dominant platform. Attendees were introduced not only to the basics of how to use these platforms but were given solid tips and tricks – on matters from advertising and post creation strategies, to image choice and comment moderation advice – to make their business presence a success. Also discussed were new trends now playing a major role in social media,. Chief amongst these is the development

86 | Motor Trader September 2019

VIDEO: SOCIAL MEDIA FOR AUTOMOTIVE BUSINESSES

of new algorithms that make Facebook rank ‘meaningful interactions’, and the shift to make conversations an important form of engagement. This means that a straightforward business post just won’t perform as it might have a few years ago. Now, interactions with customers and other users is vital. “Chat strategies are important to incorporate into social media campaigns and encouraging direct messaging via Facebook Messenger is integral to this,” said Lysa. “Facebook also announced in 2019 a significant emphasis on Communities and Groups, pushing conversations into more private

environments. This needs to be a priority for automotive businesses too.” Video has also become a crucial part of the social media environment. Smart use of short, original video content can grab the attention and interest of consumers and such content is effective and can, added Lysa, be easily and costeffectively created. For those attending the workshop there was plenty to learn, even for those who are well-seasoned social media users. Grant Malseed, owner of performance workshop Superformance in Brisbane, already has a healthy online following for his business with nearly 5000 Facebook followers. However, there were elements from the workshop that he was enthusiastic about incorporating into Superformance’s proven social media output. “This has been very beneficial. I have made some good detailed notes and have some good things to take away,” he said. “I was particularly curious about Instagram as I didn’t fully understand how it works, but this has given me a good insight into it now and I got a lot out of it. It was a good session. “I think that like all training, even if you pull just one thing out of your participation, then it’s worth it.” Indeed it is, and learning to be digital savvy is crucial for the health of today’s automotive businesses.

“Research demonstrates that when small businesses are digitally engaged, they are 50 per cent more likely to be growing revenue, eight times more likely to be creating jobs and 14 times more likely to be innovating new products or services,” said Lysa. “Businesses that are actively producing content on their social media platforms, as part of the mix of their online presence, are more likely to be growing.” For MTA Queensland, workshops such as the Social Media for Automotive Business represents a part of the Association’s mission to assist businesses to adapt to and be successful in a constantly changing business landscape. That long-standing mission has seen MTA Queensland selected as an Industry Association for the federal government’s Small Business Digital Champions Project and the social media workshop has been developed to assist businesses in working with the best social media platforms for them, and to give ideas on how to use them successfully.

MTA Queensland Marketing and Communications Manager Lysa Dugandzic delivered the Social Media workshop presentation

September 2019 Motor Trader | 87

QLD GOVERNMENT OFFERING ACCESS TO FREE APPRENTICESHIPS

HE QUEENSLAND GOVERNMENT is offering free apprenticeships to anyone under 21. The government says the $32 million investment will take away the cost of training from employers and help an estimated 60,000 young people into a trade. “This government is about jobs,” said Premier Annastacia Palaszczuk. “Jobs in our regions, jobs in our cities, jobs in existing industries and jobs in the industries of the future. “No government has helped to create more jobs than this government and we need to keep up the good work.” The Premier unveiled the apprenticeships initiative at the August launch of the new Skills for Queensland plan, Great Training for Quality Jobs. The fully subsidised training will be offered in 139 apprentice and traineeships in industries showing a high demand for workers. This includes the automotive industry in which the following apprenticeships are available: • Certificate III in Agricultural Mechanical Technology – Apprenticeship 88 | Motor Trader September 2019

“THE FULLY SUBSIDISED

TRAINING WILL BE OFFERED IN 139 APPRENTICE AND TRAINEESHIPS IN INDUSTRIES SHOWING A HIGH DEMAND FOR WORKERS.” • Certificate III in Automotive and Marine Trimming Technology – Apprenticeship • Certificate III in Automotive Body Repair Technology – Apprenticeship • Certificate III in Automotive Diesel Engine Technology – Apprenticeship • Certificate III in Automotive Diesel Fuel Technology – Apprenticeship • Certificate III in Automotive Drivetrain Technology – Apprenticeship • Certificate III in Automotive Electrical Technology – Apprenticeship • Certificate III in Automotive Engine Reconditioning – Apprenticeship • Certificate III in Automotive Manufacturing Technical Operations – Bus, Truck and Trailer – Apprenticeship • Certificate III in Automotive Refinishing Technology – Apprenticeship

The initiatives include: • A $5.5 million Micro-Credentialing pilot will support employers and their workers to gain the skill sets needed to adapt to workplace changes including new technologies. • A next generation Higher Level Apprenticeship pilot that will train apprentices in specialty and emerging technical and trade fields. • Review and Expansion of the Gateway to Industry Schools program so that school students can train in emerging and innovative industries. • A government-endorsed Skills Assure system for students and employers to have confidence in a quality training experience. • A new Link and Launch pilot to target youth hot spots and provide seamless access to government programs like the successful Skilling Queenslanders for Work or Back to Work. • A new Ministerial Roundtable to ensure government hears industry input to skills Minister for Training and Skills investment priorities first‑hand Development Shannon Fentiman said • New regional jobs committees to bring the Skills for Queensland plan includes together local industry groups, training providers, local and major employers, programs and initiatives that will target and councils to help plan local training. critical skills needs that address current The government says that the Skills for skills shortages, the new skills needed Queensland plan will support the ongoing for existing jobs, emerging opportunities sustainability of the public providers to brought about by technology advances, ensure Queensland’s training system is and regional and state-wide priorities. inclusive and accessible to all with stronger “We need to plan for the future of Queensland and ensure we have the skilled investment in social infrastructure that workers we need now and for the emerging offers state of the art training facilities. “This is a plan that will strengthen industries,” said Ms Fentiman. connections to regional communities “This investment in free apprenticeships and embrace new opportunities and will support local businesses to be able to take on more apprentices and trainees. We partnerships with industry, employers and small business so more Queenslanders can are backing their business to grow. have access to the skills they need to get a “Right now, businesses bear the job and build a career,” said Ms Fentiman. cost for training an apprentice. “Small business will have a stronger We will be removing this CLICK voice informing government expense to support businesses FOR MORE investment in workforce training and INFORMATION to be able to take on more skills development.” apprentices and trainees.” • Certificate III in Automotive Sales (Parts Interpreting) – Apprenticeship • Certificate III in Automotive Underbody Technology – Apprenticeship • Certificate III in Bicycle Workshop Operations – Apprenticeship • Certificate III in Elevating Work Platform Technology – Apprenticeship • Certificate III in Forklift Technology – Apprenticeship • Certificate III in Heavy Commercial Trailer Technology – Apprenticeship • Certificate III in Heavy Commercial Vehicle Mechanical Technology – Apprenticeship • Certificate III in Light Vehicle Mechanical Technology – Apprenticeship • Certificate III in Marine Mechanical Technology – Apprenticeship • Certificate III in Mobile Plant Technology – Apprenticeship • Certificate III in Motorcycle Mechanical Technology – Apprenticeship • Certificate III in Outdoor Power Equipment Technology – Apprenticeship

September 2019 Motor Trader | 89

CLASSIC CARS FLEX THEIR MUSCLES AT CARS AND COFFEE

HERE WAS AN absolute bumper turnout at Augustâ&#x20AC;&#x2122;s Cars & Coffee gathering and muscle cars were front and centre as car enthusiasts from across the southeast rumbled into the office park at MTA Queensland to enjoy some topnotch coffee and grub, raise some money for the Youngcare charity and chat about 90 | Motor Trader September 2019

CARS &

C O F F E E

horsepower, displacement and torque. Mustangs were out in force, of course, and they were joined by a bevy of Chevys, including a 1968 Chevelle Coupe, a 1968 Camaro, a 1957 Bel Air Coupe and a stunning 1955 Chevy C3100 Utility. Some more modern muscle was there too - with a twin-turbo 1987 Corvette, a

2014 Lexus RCF Coupe, and a 1998 Nissan Skyline Coupe amongst them - and supercars and exotics were not to be left out with McLarens, Aston Martins and an Audi R8 joining the fun. While not many motorcycles make it to a cars and coffee muster, there was one two-wheeled visitor that turned plenty of heads. While not a 'classic' in terms of age, the 2016 Indian Chief September 2019 Motor Trader | 91

CARS &

C O F F E E

Springfield has plenty of muscle – it’s powered by a tremendous-sounding 1.8-litre Thunder Stroke V-twin engine – and some very nice touches, including a front fender light sculpted into the 92 | Motor Trader September 2019

The 2016 Indian Chief Springfield is a stunning machine with some nice features, including a fender light sculpted into the shape of the company logo (left)

BRANDON TEMPLE PHOTOGRAPHER

company logo. It was a welcome visitor to Cars and Coffee, and it would be nice to see more bikes swing by at the next gathering. When is that? Cars & Coffee is now held on the last Sunday of every third month and will return on 24 November. See you there!

THE MAJORITY of images on these pages were taken by Brandon Temple, a member of the CarStyle Crew but also an MTA Brandon Temple Institute paint and panel apprentice. Youâ&#x20AC;&#x2122;ll spot Brandon at many a car gathering across southeast Queensland, taking snaps for his Facebook page @nonaspirated and Instagram site @non_aspirated. Itâ&#x20AC;&#x2122;s well worth checking out his work. September 2019 Motor Trader | 93

MTA QUEENSLAND BACKS REFORM TO AUTOMOTIVE FRANCHISING

HE MORRISON GOVERNMENT has announced that it intends to implement a range of reforms to automotive franchising arrangements. In a joint media release with Senator the Hon Michaelia Cash, Minister Karen Andrews said the reforms will facilitate more transparent and cooperative operations for new car retailing. The proposed changes will provide a balance between vehicle manufacturers and the dealer networks via a separate Automotive Code of Conduct, or similar protections for the retailers, enshrined in a schedule to the existing Franchising Code. The release indicates a range of reforms to automotive franchising to be considered which is very positive, after significant public consultation outlining strong concerns from new car dealers about the need for a level playing field for all operators, from large dealerships to small family businesses. “The Australian Automotive Dealer Association (AADA) issued a media release yesterday, which welcomes the commitment, and outlines their

94 | Motor Trader September 2019

“IT IS A STRONG SIGN OF

PROGRESS FROM THE GOVERNMENT THAT THEY INTEND ON PROVIDING SPECIFIC PROTECTIONS FOR FRANCHISED NEW CAR DEALERS, WHICH WILL RESULT IN A FAIRER SYSTEM FOR CONSUMERS, DEALERS AND MANUFACTURERS.” desire to work with the government on implementing the reforms,” said Dr Brett Dale, Group CEO for the Motor Trades Association of Queensland. “We strongly support AADA’s position and look forward to more detail in relation to the mechanism for the reforms and associated timelines. “It is a strong sign of progress from the government that they intend on providing specific protections for franchised new car dealers, which will result in a fairer system for consumers, dealers and manufacturers.”

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Get Your Trade Skills Recognised Do you have trade skills and experience but no formal qualification? Trade Recognition Trade Recognition is the process of having your skills and work experience formally assessed against industry and educational requirements for the purpose of gaining a formal trade qualification. MTA Institute offers a Trade Skills Assessment and Gap Training Program for the following qualifications • AUR30316 – Certificate III in Automotive Electrical Technology • AUR30416 – Certificate III in Agricultural Mechanical Technology • AUR30616 – Certificate III in Light Vehicle Mechanical Technology • AUR30716 - Certificate III in Outdoor Power Equipment • AUR30816 – Certificate III in Motorcycle Mechanical Technology • AUR31016 – Certificate III in Automotive Sales (Parts Interpreting) • AUR31116 – Certificate III in Heavy Commercial Vehicle Mechanical Technology • AUR31216 – Certificate III in Mobile Plant Technology • AUR32116 – Certificate III in Automotive Body Repair Technology

• AUR32416 – Certificate III in Automotive Refinishing Technology • AUR32518 – Certificate III in Automotive Underbody Technology

Eligibility Prospective learners must meet the following criteria for eligibility: 1. Be an Australian citizen, a permanent resident living in Queensland, or a Refugee and Humanitarian Visa holder living in Queensland. 2. Be a skilled or experienced individual without a trade qualification, whose experience is such it is a reasonable to assume two thirds of a qualification or more could be achieved through RPL assessment processes in a priority trade. 3. Be 21 years or older. 4. Express a commitment to gaining the entire qualification.

Fees and Charges

gap training component, based on the total nominal hours allocated to each unit of competency requiring training to be conducted, ie. $1.60 per nominal hour or, if a concession is applicable, $0.64 per nominal hour. Refer to www.mtai.edu.au for further details.

Course Length The course length will vary dependent upon the gap training required for individual learners.

Enrol Once an application has been received with all supporting documentation, the MTA Institute will respond within 10 working days. Assessment can be completed either at the MTA Institute’s premises or at the learner’s workplace. For more information contact one of our friendly team members using the contact details below.

The majority of this program is funded by the Queensland Government. However, mandatory fees are applicable for the

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Address Freeway Office Park, Building 8, 2728 Logan Road, Eight Mile Plains, Qld 4113 Postal PO Box 4530, Eight Mile Plains, Qld 4113 Tel (07) 3722 3000 Toll Free 1800 884 137 Email courses@mtai.edu.au Website www.mtai.edu.au

Concept corner

KARMA AUTOMOTIVE 96 | Motor Trader September 2019

SC1 VISION CONCEPT September 2019 Motor Trader | 97

Concept corner

HIS IS THE SC1 Vision Concept from California-based luxury electric automaker Karma Automotive. A beautifully sculpted and vaguely retro piece of hi-tech automotive design, the SC1 Vision Concept is fully electric and prepped and ready for autonomous driving. It integrates a cutting-edge infotainment architecture with 5G connectivity and a communication system

98 | Motor Trader September 2019

VIDEO: THE KARMA SC1 VISION CONCEPT

with touch, voice, eye and graphical interfaces. Why? Karma Automotive says that â&#x20AC;&#x2DC;Artificial Intelligence understands conventional language and commands, while a camera-based eye tracking system is capable of biometric identification, allowing for the 'multi-modal authentication' of occupants. The eyetracking system monitors a driverâ&#x20AC;&#x2122;s irises, eyelids and gaze and should the driver

become distracted or fatigued, AI safely takes control of the vehicle. Autonomous driving capability comes via eight radars, six Lidar sensors, and half-a-dozen external cameras. Details on the battery set-up, power, and performance figures are yet to be revealed, but if we are to go by the looks of the SC1, then anything less than monster power and speed would be a disappointment. September 2019 Motor Trader | 99

Investment matters

MARKET WRAP

LOBAL MARKETS RALLIED again in July (MSCI ACWI +0.80%), led by the ASX200 which surpassed pre-GFC highs towards the end of the period. The trade talks between the US and China resulted in President Trump enacting a further 10% tariff on US$300bn of Chinese goods, citing disappointment in the progress of the deal. However, western markets pushed higher on the back of dovish moves by central banks. UK markets (FTSE 100 +2.2%) were higher partially due to the election of Boris Johnson as Prime Minister, who delivered a form of Brexit certainty. Europe did not reflect the same level of optimism (MSCI Europe ex-UK +0.1%) while US markets (S&P 500 +5.8%, NASDAQ +6.6%) outperformed their Asian counterparts (Hang Seng -2.8%, Nikkei -4.6%, KOPSI -11.8%). Domestically, The S&P/ASX 200 Accumulation Index was up 2.94% in July. Consumer Staples (9.8%) was the biggest outperformer, as a number of stock specific stories such as A2 Milk and Treasury Wines prompted the market to become less bearish on the sector. Healthcare (5.9%) also outperformed as ResMed reported strongly and CSL pushed higher. Energy (1.7%) and Materials (1.0%) were among the worst performers as the outlook for global growth remains 100 | Motor Trader September 2019

DOMESTICALLY, THE S&P/ ASX 200 ACCUMULATION INDEX WAS UP 2.94% IN JULY. CONSUMER STAPLES (9.8%) WAS THE BIGGEST OUTPERFORMER . . . . subdued in the wake of ongoing trade frictions and political unrest. Financials (1.7%) also lagged as lower interest rates restrict margin expansion and credit growth prospects remain slim. DISCLAIMER This document has been prepared by DNR Capital Pty Ltd, AFS Representative - 294844 of DNR AFSL Pty Ltd ABN 39 118 946 400, AFSL 301658. It is general information only and is not intended to be a recommendation to invest in any product or financial service mentioned above. Whilst DNR Capital has used its best endeavours to ensure the information within this document is accurate it cannot be relied upon in any way and recipients must make their own enquiries concerning the accuracy of the information within. The general information in this document has been prepared without reference to any recipientâ&#x20AC;&#x2122;s objectives, financial situation or needs. Before making any financial investment decisions we recommend recipients obtain legal and taxation advice appropriate to their particular needs. Investment in a DNR Capital managed account can only be made on completion of all the required documentation.

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