1 minute read
Stopped False Bill to Portage Senior
by The Shopper
WOODROW WILCOX
On February 16, 2023, I investigated a bill that was sent to a client in Portage, Indiana. The bill was false.
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The medical billing firm tried to get the senior citizen to pay the balance AFTER the insurance company of the senior had already paid the balance to the medical firm. This happens more often than you might think. If no one helps the senior who get such a false bill, the senior ends up paying the balance, too. In such a case, the medical firm gets a bonus and the senior is hurt financially.
With some editing to protect the privacy of our client, here is the letter that I sent to the medical firm.
The husband of our client brought a bill from your firm to our firm for our review. The bill is dated 02/03/2023 and seeks a balance of $65.16 on Account Number XXXXXXX for services rendered 10/03/22. The bill is false. Here is why.
I checked with our client’s Medicare supplement insurance company about this bill. That firm paid your firm the entire balance on 11/18/22 and your firm cashed the payment on 11/22/22. You got the money. Why didn’t you credit the payment correctly? Who goofed? Was it accidental or deliberate?
