AIESEC IN NICARAGUA
national support team APPLICATION BOOKLET FOR NST TEAM LEADERS
Dear Applicant,
Application Overview
Thank you for taking the chance to apply for a National Support Team role and support the movement of Nicas that achieve! Both domestic and international applications will be accepted! Right now the positions for Team Leaders in our NST are open, next week we will release the applications for the TMP roles. If you have any questions about the application process please contact the NST Application Manager, Natalie (natalie.rodgers@aiesec.net). If you have any questions about the specific job descriptions or roles, please contact the MC responsible.
The deadline for the application is Wednesday, November 9th at 11:59PM GMT -6 The link to apply is the following: bit.ly/NICANSTFRUITPEAK2016 In the application, there are [GENERAL] questions that are required by everyone to answer as well as a few specific questions for some positions. Be sure to answer all questions for each position that you are applying for. Don’t forget to attach a recommendation letter from someone you have lead. We are looking forward to your applications!
Sincerely,
MC MAGMA
The Process Nov 2nd Release NST TL Applications
Nov 9th NST TL Applications Due at 11:59PM
Nov 17th NST Team Member Applications Due at 11:59pm Nov 10th Release NST Team Member Applications
Nov12th 2nd Nov 2nd TL Round NST NST TL Applications Announcement Released
Nov 17th 2nd Round NST TL Applications Due at 11:59pm
Nov 18th NST Announcement
Nov 19th NST Kick-Off 9am-3pm
General NST Requirements 1. Weekly meetings with the MCVP responsible 2. Approximately 5-10 hrs of work per week 3. Attendance at the Fruit Peak NST Kick-Off on Saturday, Nov 19th from 9am to 1pm (preferred) 4. Attendance at NST Training Spaces approx. every 2 months 5. Living AIESEC Values 6. A passion to help lead the movement of #nicasthatachieve
marketing
MC VP MKT
SOCIAL MEDIA COORDINATO R
BLOG CREATION COORDINATO R
AUDIOVISUAL PRODUCTION COORDINATOR
VISUAL & DESIGN COORDINATO R
PUBLIC RELATIONS COORDINATO R
TWITTER & INSTAGRAM
iGV & TM BLOGGER
VIDEO PRODUCER B2C-1
oGV DESIGNER
EVENTS
oGV BLOGGER
VIDEO PRODUCER B2C-2
NST WEB DEVELOPMENT & EMAIL MKT
SOCIAL MEDIA COORDINATOR Is the person responsible for managing the national strategy for all AIESEC Nicaragua social networks, focusing on exposing our social media content, data analysis and investment. The Director of Social Media has the responsibility to propose, audit, analyze,track all information published inside all the social media networks. Capable of managing and developing the National Social Media Team of 2 community managers.
Measure of Success
Roles & Responsibilities
# opens via social media
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Key Performance Indicators #generated post # reach of post # visitor of web page % engagement #likes / followers
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Coordinate social media team (facebook, instagram, twitter). Manage Social media calendar Facebook ads Weekly report or meeting with MCVP Analyze and create reports of performance of SM platforms Participate in summits, conferences and webinars as FACI to the network if needed Apply team standards to team
Required for the Role -
CM knowledge Grammar skills Copywriting skills TLP experience (preferred) Creative thinking Hubspot Dig M certified
BLOG CREATION COORDINATOR Is the person responsible for managing the national strategy of content development for the blog. The Coordinator of the National Blog, has the responsibility to propose, research, verify and track all information published in it. Capable of managing and developing the National Content Team of 2 writers.
Measure of Success
Roles & Responsibilities
% Growth in visitors on the website
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Key Performance Indicators
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#blogs created #reach of blog posts
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Coordinate and train team Participate in summits, conferences and webinars as FACI to the network if needed Have content created on time Apply team standards to team Weekly report or meeting with MCVP Apply team standards to team Creative thinking on blog ideas
Required for the Role -
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Grammar skills Communication skills Background on communication, marketing, publicity or similar Copywriting skills
Hubspot Dig M certified
AUDIOVISUAL COORDINATOR Is the person responsible for managing the national strategy of video development for national campaigns, social media content.. The Director of Video has the responsibility to propose, research, verify and track all information published inside the videos. Capable of managing and developing the National Video Team of 2 producer.
Measure of Success
Roles & Responsibilities
# opens via social media
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Key Performance Indicators # of videos produced # videos published # views per video
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Coordinate and train team Create collection of video material Video content creation Support OC COMM during conferences Weekly report or meeting with MCVP Participate in summits, conferences and webinars as FACI to the network if needed Apply team standards to team
Required for the Role -Video and design skills -Grammar skills -TLP experience (preferred) -Creative thinking -Time management skills
-Hubspot Dig M certified
VISUAL COORDINATOR Is the person responsible for managing the national strategy of graphic design development for national campaigns, social media content. As Director of Graphic Design has the responsibility to propose, research, verify and track all information created. Capable of managing and developing the visual content team of 1.
Measure of Success
Roles & Responsibilities
#Opens via social media
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Key Performance Indicators # of designs produced # photos published on social media % work completed on time
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Coordinate the creation of promotional materials for national campaign Support LCs local promotion design Weekly report or meeting with MCVP Participate in summits, conferences and webinars as FACI to the network if needed Apply team standards to team
Required for the Role -Design skills (Illustrator, Photoshop, InDesign) -Grammar skills -TLP experience (preferred) Creative thinking -Time management skills
-Hubspot Dig M certified
PR COORDINATOR Is the person responsible for managing the national strategy to improve the public and media image of AIESEC in Nicaragua. As Chief of PR has the responsibility to propose, do market research and create allies to help the diffusion of our purpose across private and public sector. Capable of managing and developing the events NST.
Measure of Success
Roles & Responsibilities
#Opens via events
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Key Performance Indicators
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# press releases ●
# media contacts # events maded #external training
Sales Intelligence ( Market prospection, Sales analysis) Weekly report or meeting with MCVP Participate in summits, conferences and webinars as FACI to the network if needed Apply team standards to team
Required for the Role -Communication skills -Networking skills TLP experience (preferred) MKT or PR experience (preferred) Professional attitude
outgoing global volunteer
oGV International Relations Coordinator Measure of Success
Roles & Responsibilities
%Achieved Metas in Cooperations
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Key Performance Indicators #Cooperation Meetings #Applies in the Projects
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Market Analysis of Customers in Nicaragua Market Analysis of Projects Quality Analysis of Projects Strategic implementation of Product Packaging for Fruit Peak Organizing weekly cooperation meetings Leading the Codelivery Team Expert for all the Projects in Product Packaging Collecting Promotion Materials on time Delivering team standards
Required for the Role Good Communication Skills Good Knowledge of oGV Customer Flow Physical presence required
Skills You Will Develop Network Management Effective Communication in a diverse environment Team Management
incoming global volunteer
MC VP iGV
International Relations Coordinator
TMP IR For Americas
TMP IR Global
B2B Marketing Coordinator
TMP Image Producer
TMP Video Producer
TMP Social Media Manager
TMP Blog Creation
Customer Care Coordinator
TMP Familias Globales
TMP Iknelia Events
International Relations Coordinator Measure of Success % of Approved coming from cooperations
Key Performance Indicators % of Team Standards applied
Roles & Responsibilities ●
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Responsible to guarantee together with MC strategies, the follow up and implementation of our top partners coplan and relationship for iGV. The role is also responsible for consolidate the iknelia Nicaragua brand with our top partners: communication flow, materials and brand comprehension Report supply evolution and team meeting bi-weekly. Weekly report or meeting with MCVP Ensure team standards and team routine Establish Ceedership Ensure constant contact and support for our established country partners Create materials to the network in order to help them with local co-delivery
Required for the Role ● ● ●
12 hours\week availability Operational Knowledge Speaks English
Skills You Will Develop ● ● ● ●
Team Management International Relations Deal with multiple stakeholders Management Skills
Customer Care Coordinator Measure of Success % of NPS Achieved # of new Familias Globales
Roles & Responsibilities ● ●
Key Performance Indicators
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% of Team Standards applied OC Iknelia Impact Day # of chats with ECB % of SS Framework achieved
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To innovate in the delivery process, aligning LDM and Standards and Satisfacction in all the process Manage, together with the ECB, implementation of CX and XPP To innovate in the relationship between AIESEC and OP Takers To ensure the correct execution of the projects and the Iknelia Events Responsible for possible creation of new projects and management of the current projects Constant talk with the NST MKT B2B to deliver the materials needed Manage the CX Team Weekly report or meeting with MCVP Report supply evolution and team meeting bi-weekly. Ensure team standards and team routine
Required for the Role ● ● ●
12 hours\week availability Iknelia Nicaragua Knowledge TLP XP
Skills You Will Develop ● ● ●
Team Management CX Skills Customer Centricity
B2B Marketing Coordinator Measure of Success
Roles & Responsibilities
● # Materials Created # Posts in Social Medias ● and blog created ●
Key Performance Indicators % of Contend Plan Achieved % of Team Standards applied # New Videos # New Images # New Posts
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Coordinate the iGV Marketing Team in video, image and blog producer, and in Social Media Management. Align all social medias to focus in the same message Constant talk with NST CX Team to deliver the necessary materials and promotion Ensure online engagement growth Develop and update materials Network education about brand Weekly report or meeting with MCVP Report supply evolution and team meeting bi-weekly. Ensure team standards and team routine
Required for the Role ● ● ● ●
12 hours\week availability Iknelia Nicaragua Knowledge Marketing Knowledge TLP XP
Skills You Will Develop ● ● ●
Team Management Brand Management CX Skills
CONTACT INFORMATION NAME
ROLE
JORGE GONZALEZ
MCP
JORGE2.GONZALEZ@AIESEC.NET
KEVIN HERNANDEZ
MCVP MKT
KEVIN.HERNANDEZAVALA@AIESEC.NET
TOBI KORB
MCVP oGV
TOBIASKORB@AOL.COM
BRANDON DELGADO
MCVP iGV
BRANDON.DELGADO@AIESEC.NET
NATALIE RODGERS
MCVP TM/OD
NATALIE.RODGERS@AIESEC.NET
STEFAN BUITRAGO
MCVP FLA/PD
STEFAN1.BUITRAGO@AIESEC.NET
Apply Today! bit.ly/NICANSTFRUITPEAK2017