7 - 8 September 2022 | ICC Sydney Exhibition Centre THE #1 HOTEL + ACCOMMODATION INDUSTRY EVENT
TAPWARE | SHOWERS | ACCESSORIES | HARDWARE | SINKS Welcome to a New World, a New Beginning of Interiors
We welcome our largest number of new and innovative exhibitors since launching the event. Noteworthy are the technology and sustainability solutions on show which are all committed to driving a better guest experience, to lowering operating costs, protecting the environment and to introducing efficiencies that help in labour intensive functions.
For those of you with refresh, refurbishment and new build projects on the horizon, the Hospitality Design section of the show presents the suppliers that not only manufacture and import the products for these projects, but in many cases have highly qualified design professionals in their businesses. Take the time to ask them the hard questions and talk through your project objectives - this is a forum for connection and knowledge share!
TAG US novacancy.com.au
Disclaimer: This publication is correct at time of print The Publishers take no responsibility for incorrect information provided, either by exhibitors, speakers or their representatives Floorplan, exhibitor list and seminar timetable correct at the time of print Opinions expressed are those of the Authors and may not necessarily be those of the Publishers or Show Organiser Photos used in this publication are owned by National Media and are for general purposes only Organised by Published by Tomorrowstory.com Printed on sustainably sourced paper nationalmedia.com.au novacancy.com.au | hospitalitydesignfair.com.au 3 CONTENTS Welcome 3 Sponsors 5 Event Information 6 Agenda 8 Speakers 14 Hotel Leaders Summit 18 Hotel Marketing Summit 22 Hotel Sustainability Summit 26 Small Hotelier Summit 30 Revenue & Distribution Summit 34 Hotel Technology Summit 38 Hospitality Design Talks 42 Exhibitors 45 Floorplan 194
our
exhibitors,
WELCOME
important hotel and accommodation industry event of the year.
Brad Langton Co-Founder – NoVacancy CEO, National Media
This year fortunate to welcome back Victorian visitors [after a lockdown announcement 4 days prior to the 2021 event], as well as international sponsors and visitors that at the time of writing had already almost exceeded 2019 levels. As industry associations, hotel chains, and suppliers introduce and commitments to gender equality in their organisations and leadership teams, it is only fitting that we support this with a commitment to a minimum 50% female gender balance across the NoVacancy speaker program, which I’m pleased to share we far superseded.
I welcome you all back to NoVacancy and
and
Design Fair 2022! Thank you
On behalf of myself and the entire NoVacancy team, thank you for dedicating some of your time to be a part of this event. We’re passionate about bringing the entire industry together, to putting innovation in an easy-to-reach place, and to doing it free-of-charge to our visitors.
charters
Here’s to a bigger and better 2023 – see you here again in Sydney, 31 August – 1 September.
@novacancyexpo#novacancyexpo
our
It’s with great pleasure that Hospitality for once again being a part of the largest, most
we’re
Copyright ©2022 Agilysys NV, LLC. +61 2 8073 5015 | agilysys.com When it comes to your guests, a ZERO disappointment experience is crucial You need to deliver the type of exceptional experience that delights your guests. With a comprehensive suite of fully integrated end-to-end solutions, Agilysys can help you create seamless, personalised experiences to deliver greater spend, stronger reviews and guests for life. High Return Hospitality You have ZERO room for disappointment, so why take chances with guest experiences? Deliver Exceptional Experiences
novacancy.com.au | hospitalitydesignfair.com.au 5 Industry & Media Partners With thanks SPONSORS TM
LOST AND FOUND Please enquire at the ICC Sydney Exhibition Centre customer Service Desk located on level 2 next to hall 4.
CLOAKROOM
Located on level 5 of the Exhibition Centre.
EVENT INFORMATION
The venue has a full no smoking policy, including all catering areas. Please go outside of the building to the designated smoking areas should you wish to smoke. NO CANVASSING Canvassing by visitors is strictly prohibited. Promotional materials may not be distributed, except by exhibitors from their own stand. Visitors causing disruption should be reported to the Show Organiser at the Organiser’s Office located on Level 5 of the Exhibition Centre.
aboutspace.net.au
ATMs ATMs are located at the southern end of level 2 at the ICC Sydney Exhibition Centre.
About Space Lighting is known for its creativity, great design & new lighting technologies. We push the innovation boundaries with impactful product ranging & custom-lighting design experiences. As a strong design leader in the lighting industry, About Space delivers on-trend lighting products.
FIRST AID In the event of any accident or emergency, please report this to an Organiser at the Organiser’s Office or Security at the entry of the show.
TOILETS Please see the show map at the back of this magazine for locations of toilets including disabled facilities. Directional signage also exists on the high walls of the venue inside the halls.
The venue cloakroom is located on level 2 next to hall 4 (Customer Service Desk). NO SMOKING
PRIVACY Your details have been recorded as part of the visitor registration process. This enables the Organiser to issue a name badge, record statistics on the event and send you information on future shows. If you have any concerns, please contact National Media on +61 7 5510 5100. NoVacancy is a COVID safe event. We’ve worked closely with ICC Sydney and NSW Health to ensure the safety of all attendees, exhibitors and staff at the event.
NoVacancy & Hospitality Design Fair6
ORGANISERS OFFICE
Recruitment needs We have created a range of p services to ensure we are su members with all recruitment, placement needs What we offer Industry based training with environment provides invaluab knowledge for participants (Train National Traineeship & framework working with our natio The Gappa provides potential emp range of exciting career possibilities and life changing experiences that are only possible through a career in hospitality National Approved Training Panel, Taking the pressure and due diligence off the member, lightening their load in finding suitable training Aproviders.ccessto The Hub, your one stop hospitality Eshop!ncompassing hospitality news, events, training and jobs! Members of the Accommodation Association can access all of the above free of charge. Fee may be applicable for Non Members CONTACT US thehub@aaoa.com.au1300304397 The Accommodation Association has created unique services for our sector
PM2:30 Building a digital-first culture in your hotel Jackie Douglas, President, HSMAI Asia Pacific; Jennifer Vandekreeke | EGM Customer – Expeditions, NRMA; Katie Malone, Group Director, Marketing, Crystalbrook Collection; Sammy Brickwood, Group Account Director, Talk Agency
Building a first-party data strategy in a post-cookie world Suraj Joshi, Director of Media APAC, Amadeus Sustainable Destination Partnership: The program, success stories and commercial outcomes [City of Sydney] Chris Fitzpatrick, Sustainability Engagement Coordinator, City of Sydney The Talent Challenge: Rebalancing skills in a labour supply shortage Michael Johnson, CEO – NSW & National, Tourism Accommodation Australia; Nicole Downs, Group Director People & Performance, Ovolo Hotels; Mary Hogg, Regional HR Director, Hilton; Caspar P. Schmidt, Managing Director, QCC Collection Group Pty Ltd Inside The Tiing: Dezeens 2021 Best Hotel in the World Nic Brunsdon, Principal & Creative Director, Nic Brunsdon
Gaming Google: Mastering paid search for optimal visibility and results
Tony de Leede, CEO of Wellness Solutions, Founder of Gwinganna Lifestyle Retreat and Founder of Fitness First Australia Navigating the nuances of boutique hotel design in rural, coastal and regional Australia
Anya Lee, Performance Manager, Havas Media Hotel Development: Landscape and outlook Deborah Keller, Hotel Investment & Asset Management Specialist; Elena Martiniuc, Director of Development Performance, BWH Hotel Group; Lucia Grambalova, Chief Investment Officer & Head of Asset Management, Hotel Capital Partners; Grant Alchin, Head of Asset Management Australia, CapitaLand; Georgina Williams, Head of Commercial - Hotels, Tourism and Leisure, Elanor Investors Group Behind the scenes of the redevelopment of InterContinental Sydney Martin Kelly, Content & Communications Leader, Woods Bagot; Tracey Wiles, Principal and Regional Interior Design Leader, Woods Bagot; Adam Arnold, Construction Manager, Built; Joshua Whittaker, General Manager, Fitout and Refurbishment, Built; Jennifer Brown, Area General Manager, InterContinental Hotels & Resorts
There Is No Mission Without Margin: Sustainable strategies with commercial outcomes
Email Marketing Masterclass: Create and send emails that get bookings
Marketing Tech: A look inside the modern hotel marketers toolkit Miki Sherry, Regional Director, Revinate; Katie Malone, Group Director, Marketing, Crystalbrook Collection; Kari Hunter, Senior Director, Strategy, Sales & Marketing, Choice Hotels; Victoria Peterson, Director of Marketing Communications, The Langham Gold Coast Less Talk More Action: Sustainability programs that measure up Katie Shammas, Sustainability Engagement Manager, City of Sydney; Amanda Cottome, Culture and Brand Experience Manager, Ovolo Hotels; Amanda Visser, Group Head of Sustainability, The Star Entertainment Group; Kathryn Carling, Hotels General Manager, Doma Hotels; Alicia Corsar, Founder, Corsar Consulting Through Leadership Eyes: A barometer on recovery, challenges and looking forward Gabby Daniels, Chief Executive Officer, GDHB Solutions; Shaizeen Contractor, Senior Commercial Director - Australasia, Hilton Hotels; Dr Jerry Schwartz, Director, Schwartz Family Co; Graham Perry, Managing Director - Australasia, BWH Hotel Group; Dave Baswal, Chief Executive Officer, Ovolo Hotels Bringing the home into the hotel through design Juliet Ashworth, Owner & Creative Director, CHADA; Angela Biddle, Director, Scott Carver; Tracey Wiles, Principal and Regional Interior Design Leader, Woods Bagot; Madeleine Joyce, Senior Associate - National Lead Interiors Residential and Hospitality, Architectus
Sandra Swatton, Co-Founder & Managing Director, Nuvho; Geoff Hogg, Acting Chief Executive Officer, The Star Entertainment Group; Lynda Ugarte, Head of HR - Japan, Australasia and Pacific, InterContinental Hotels Group; Michelle Bevan, Chief People Officer, TFE Hotels; Fiona Pereira, Director of Talent Acquisition, Marriott Australia
Zoe Baker, Sector Lead, NABERS General Manager Insights: Are we back, what's changed, new hurdles Richard Munro, Chief Executive Officer, Accommodation Association; Emma Hynes, Regional General Manager NSW / ACT, TFE Hotels; Sandra Bellamy, General Manager - Little National Hotel Sydney, Doma Hotels; Jenni Brown, GM InterContinental Sydney & Area General Manager, Intercontinental Hotels Group Sustainable hotel design & product sourcing Gumji Kang, Architect, Snøhetta; Angela Biddle, Director, Scott Carver; Juliet Ashworth, Owner & Creative Director, CHADA; Richard Munao, Chief Executive Officer, Accommodation Association; Libby Staggs, Sustainability Leader, Sustainable Business Matters;
AM11:30
Jon King, Director Nominated Architect, Design King Company Pty Ltd; Katie King, Director, Design King Company Pty Ltd
AM10:30
Annie Beaulieu, Director & Founder, Good Compass Group Harnessing the power of diversity and inclusion in the workplace
Starting the journey to becoming a people & climate positive hotel Alicia Corsar, Founder, Corsar Consulting Crafting a superior wellness offering: A revenue opportunity and guest expectation!
PM1:30
PM12:30
PM3:30 Loyalty Unlocked: Success strategies to keep them coming back Paul Hadida, General Manager, APAC, SevenRooms; Leanne Stocks, Director of Sales and Marketing, BWH Hotel Group; Stephen Howard, Group Director of Marketing, Ovolo Hotels See website for more details. Measuring Up: tracking property sustainability performance to make friends and influence people
NoVacancy & Hospitality Design Fair8 Hotel Marketing Summit SEMINAR ROOM A Hotel Sustainability Summit SEMINAR ROOM B Hotel Leaders Summit SEMINAR ROOM C Design Talks
Michaela Aguilar, Head of Partnership Ecosystem ANZ, Acoustic
AGENDA | WEDNESDAY
Construction Assignments PM2:30 [Controversial] Matt Missed The Revenue Memo: Time to start running your own race Matthias Dybing, Co-Founder & Director, Nuvho No BS Profit Masterclass: Practical, tactical, gold! Tamie Matthews, CEO + Founder, RevenYou Contactless Technology:
now and future Brendon Granger,
Technology 4 Hotels Community
AM11:30
immunity Mathew
&
hidden revenue
StudioFab PM3:30 THURSDAY | AGENDA
Adopting new strategies to identify Jurgen , Managing Director APAC, Social + blueprint = more Holly Galbraith, Social Media Strategist, Go Future Media; Bart Sobies, CEO & Founder, ibooked.online Leveraging the PMS: A multidimensional approach Murtaza Rangwala, Franchise Performance Manager, Choice Hotels; Tony Marshall, Regional Director South Asia, Agilysys; Ben Charlton, Sales Director - APAC, Mews; Craig Chait, Managing Director - Australia & New Carol Nesbitt, Director Exploring the fusion at Ovolo South Yarra Roz de Waal, Design Director, Rachel Luchetti, Principal, Luchetti Krelle; Wayne Tarranto, Group Director of Operations, Jess Gould, Senior Project Manager, The here, Chief Experience Officer, is the new Dalby, Co-Founder Creative Director,
Ortelee
Rick Whalley, Owner & , Associate Director, Carr PM1:30
media
Creating successful integrated restaurant experiences with design
Nicole Wiener, Regional Director & General Manager, APAC, Revinate Successful and sustainable refurbishments in hospitality
Zealand, Xn protel Systems;
novacancy.com.au | hospitalitydesignfair.com.au 9 Revenue & SummitDistribution SEMINAR ROOM A Small Hotelier Summit SEMINAR ROOM B Hotel Technology Summit SEMINAR ROOM C Design Talks It's time to mix up the guests at your table! Melissa Kalan, Chief Executive Officer, Australian Revenue Management Association (ARMA); Luke Rayner, National Revenue Manager, Ingenia Holiday Parks; Joey Kang, Head of Business Development, APAC, Intouch Data; James Troon, General Manager, ANZ & Indonesia, Sabre Corporation; Georgina Williams, Head of Commercial - Hotels, Tourism and Leisure, Elanor Investors Group Revenue Deep-Dive: Getting your pricing and distribution mix optimised Shannon Knapp, Founder and Director, SKNapp Consulting The Hard Truth: Your WiFi isn't cutting it Rob Fleischer, VP Sales & Marketing, Delion Wireless Australia's First Ace Hotel: The design story David Flack, Director, Flack Studios AM10:30 Optimising Revenue & Wellbeing: Is there a correlation? Kristin Rollison, Founder & Chief Integrator, Revenue 20/20 Crafting a results-driven marketing strategy on a budget Jackie Douglas, President, HSMAI Asia Pacific; Leanne Stocks, Director of Sales and Marketing, BWH Hotel Group Harnessing technology for the optimal guest experience Brendon Granger, Chief Experience Officer, Technology 4 Hotels; Amanda Cottome, Culture and Brand Experience Manager, Ovolo Hotels; Heidi George, Director of Operational Excellence, TFE Hotels; Krishna Chua, Cluster IT Manager, Marriott International; Grace O'Connor, Operations InterContinentalManager,Sydney
between past styles and futuristic technologies
Jamie Griego, Director, Account Management, Expedia Group; Clare Coyle, Director of Revenue Strategy, DOMA Hotels; Shannon Knapp, Founder and Director, SKNapp Consulting; Kristy Edwards, Director of Revenue Optimisation, BWH Hotel Group; Jurgen Ortelee, Managing Director APAC, IDeaS Revenue Solutions You're Missing Out: Understanding corporate travel, GDS & online booking tools Gemma McCourt, Commercial Operations Director, Nuvho Hospitality's next transformation
Unpacking The Distribution Mix: What does the future hold?
IDeaS Revenue Solutions
Principal, CHADA; Jeremy Bull, Principal, Alexander & Co; Lisa-Maree Carrigan, Director, Group GSA; Joshua Whittaker, General Manager, Fitout and Refurbishment, Built PM12:30 The Extra Mile: Looking beyond traditional revenue streams Christine Chang, Regional Director of Sales, Duetto; Tamie Matthews, CEO + Founder, RevenYou; Chantelle Veness, Group Director Sales & Marketing, Lancemore Group; Jamie Griego, Director, Account Management, Expedia Group; Leah Rankin, Chief Customer Officer, Siteminder Breaking It Down: Turning guest data into email marketing success Sandra Swatton, Co-Founder & Managing Director, Nuvho Marketing Technology Powering Franchisee Success: A Choice Hotels case study Kari Hunter, Senior Director, Strategy, Sales & Marketing, Choice Hotels The ever-changing evolution of traditional hotel spaces Rosie Morley, Principal, Fender Katsalidis; Neil Christopher, Design Director, Lifestyle, Gensler; Alex Hopkins, Director, Interior Architecture, Studio Tate; Lisa-Maree Carrigan, Director, Group GSA; Juliet Ashworth, Owner & Creative Director, CHADA; Rebecca Trenorden
direct bookings!
Markian;
APAC, flexkeeping
Ovolo Group;
Rachel Luchetti, Principal, Luchetti Krelle; Neil Christopher, Design Director, Lifestyle, Gensler; Rod Faucheux, Director, loopcreative; Rosie Morley, Principal, Fender Katsalidis; Brenton Smith, Director, Bates Smart
NoVacancy & Hospitality Design Fair10
novacancy.com.au | hospitalitydesignfair.com.au 11
NoVacancy & Hospitality Design Fair12 M a s t e r o f R e v e n u e M a n a g e m e n t E X E C U T I V E E D G E A d v a n c e d C e r t i f i c a t e o f R e v e n u e M a n a g e m e n t A M B I T I O U S L E A D E R C e r t i f i c a t e o f R e v e n u e M a n a g e m e n t F o u n d a t i o n s T H I N K C H A N G E G R O W Y I E L D M A X E d u c a t i o n S u p p o r t P r o f e s s i o n a l M e m b e r s h i p A P A C R e v e m m i t A R M A www.revenuem org A U S T R A L I A N R E V E N U E M A N A G E M E N T A S S O C I A T I O N T O U R I S M E M P L O Y E E A S S O C I A T I O N Your Community Your Career You C l b ti You www.touri FREE Mayfield Lighting Designed in Melbourne, Mayfield Lighting specialises in Table, Desk and Floor Lamps, Lamp Shades and Pendant Lighting. Our latest lighting collection features brass hardware with frosted glass diffusers. These design-led and made to last products can fit a range of settings and levels of customisation. For bespoke projects, we will customise materiality, size, colour and style to develop lighting products that are creatively inspired and commercially guided. 03mayfieldlighting.com.au97557244 Stand C45 That Metal Company Nature’s broad spectrum of diversity is reflected in our highly varied product offerings. Whether you would like to outfit a complex office building or veneer a single table, we have just the right wood and metal for your project. We offer metal and veneers with character, natural charm and extravagant looks. Our materials can be combined beautifully to bring warmth and an aura of exclusivity. 02thatmetalcompany.com.au48722441 Stand B36
novacancy.com.au | hospitalitydesignfair.com.au 13 Dolphy Australia Dolphy Australia is Australia’s single brand manufacturer and supplier of hygienic hotel and bathroom supply products. We supply digital safes, electric kettles, hair dryers, magnifying mirrors, room dustbins, hand dryers, paper towel dispensers, and soap and shampoo dispensers. 1300dolphy.com.au605313 Stand 132 First Class Valet First Class Valet offers end to end valet parking & concierge solutions to the Australian market. Since 2014, we have made it easier for clients to deliver a great experience to their customers through long- or short-term valet solutions, labour hire, training, and valet technology. We assist existing teams, or help you build a new one. As industry pioneers, we develop tailored outsourcing solutions to the hotel industry. 1300firstclassvalet.com.au182538 Stand 654 The Leading Hospitality eLearning Solution www.eHotelier.com CareerTrack
NoVacancy & Hospitality Design Fair14 SPEAKERS Grace O’Connor OperationsInterContinentalManager,Sydney Graham Perry Managing Australasia,DirectorBWHHotelGroup Grant Alchin Head of Australia,ManagementAssetCapitaLand Gumji Kang Architect, Snøhetta Fiona Pereira Director of Talent Acquisition,AustraliaMarriott Gabby Daniels ChiefOfficer,ExecutiveGDHBSolutions Gemma McCourt NuvhoOperationsCommercialDirector,HotelServices Geoff Hogg Acting Chief Executive Officer, The Star Entertainment Group Adam Arnold Manager,ConstructionBuilt Alex Hopkins Director, Architecture,InteriorStudioTate Alicia Corsar Business Consultant,SolutionsGallup Amanda Visser Group Head of Sustainability, The Star EntertainmentGroup Amanda Cottome Culture and Brand Experience Manager, Ovolo Hotels Angela Biddle Director, Scott Carver Annie Beaulieu Director & Founder, Good Compass Group Anya Lee Manager,PerformanceHavasMedia Bart Sobies iBooked.OnlineFounder, Ben Charlton Sales Director – APAC, Mews Brendon Granger Chief Experience Officer, Technology 4 Hotels Brenton Smith Director, Bates Smart Carol Nesbitt Director,FlexkeepingAPAC, Chantelle Veness Group Director Sales & Marketing,GroupLancemore Chris Fitzpatrick Coordinator,SustainabilityEngagementCity of Sydney Christine Chang Regional Director of Sales, Duetto Michelle Bevan Chief People Officer, TFE Hotels Craig Chait Managing Director – Australia & New Zealand, and Senior Vice President Sales & Marketing Asia/Pacific, Xn protel Systems Dave Baswal Chief Executive Officer, Ovolo Hotels David Flack Director, Flack Studios Deborah Keller Hotel Investment & AssetSpecialistManagement Dr Jerry Schwartz Director,FamilySchwartzCo Elena Martiniuc Director Performance,DevelopmentofBWHHotelGroup Emma Hynes Regional General Manager NSW / ACT, TFE Hotels Sammy Brickwood Group Account Director, Talk Agency
novacancy.com.au | hospitalitydesignfair.com.au 15 SPEAKERS Lynda Ugarte Head of AustralasiaResourcesHuman-&Japan,IHG Madeleine Joyce Senior Associate - National Lead Interiors Residential andArchitectusHospitality, Martin Kelly Content Leader,Communications&WoodsBagot Michelle Bevan Chief People Officer, TFE Hotels Libby Staggs Sustainability Leader, SustainableMattersBusiness Lisa-MareeCarrigan Director, Group GSA Lucia Grambalova Chief HotelAssetOfficerInvestment&HeadofManagement,CapitalPartners Melissa Kalan Chief RevenueOfficer,ExecutiveAustralianManagementAssociation Luke Rayner National Manager,RevenueIngeniaHolidayParks Heidi George Director Excellence,OperationalofTFEHotels Holly Galbraith Social Media Strategist, Go Future Media Jackie Douglas President APAC, HSMAI Asia Pacific James Troon General Manager, ANZ & Indonesia,CorporationSabre Jamie Griego Director, Management,AccountExpediaGroup Jennifer Brown Area HotelsInterContinentalManager,General&Resorts VandekreekeJennifer Executive General Manager – Customer, NRMA Expeditions Jeremy Bull Principal, Alexander & Co Jess Gould Senior ConstructionManager,ProjectAssignments Joey Kang Head of Development,BusinessAPAC,IntouchData Jon King Director Nominated Architect, Design King Company Pty Ltd Joshua Whittaker General Refurbishment,FitoutManager,andBuilt Juliet Ashworth Owner & Creative Director, CHADA Jurgen Ortelee Managing Director, APAC, IDeaS SolutionsRevenue Kari Hunter Senior Marketing,Strategy,Director,Sales&ChoiceHotelsAsia-Pac Kathryn Carling Hotels Manager,GeneralDomaHotels Katie Malone GroupCrystalbrookMarketing,Director,Collection Katie King Director, Design King Company Pty Ltd Katie Shammas EngagementSustainabilityManager,CityofSydney Krishna Chua Cluster IT Manager, Marriott International Kristin Rollison Founder & Chief Integrator,20/20Revenue Kristy Edwards Director of Optimisation,RevenueBWHHotelGroup Leah Rankin Chief Customer Officer, SiteMinder Leanne Stocks Director of Sales & Marketing, BWH Hotel Group
Wiles Principal and Regional Interior Design Leader, Woods Bagot Victoria Peterson Director of Communications,MarketingTheLanghamGoldCoast Wayne Taranto Group Director of Operations, Ovolo Group Zoe Baker Sector Lead, Nabers Stephen Howard Group Director of Marketing,HotelsOvolo Suraj Joshi Director of Media APAC, Amadeus Tamie Matthews CEO + Founder, RevenYou Tony Marshall Regional Director South Asia, Agilysys Tony De Leede CEO of Wellness Solutions, Founder of Gwinganna Lifestyle Retreat and Founder of Fitness First Australia
Tracey
Shannon
Mathew
Dalby Co-Founder & CreativeStudioFabDirector, Matthias Dybing Co-Founder & Director, Nuvho – The Hotel Collective Michael Johnson CEO, AccommodationTourism Australia (TAA) Michaela Aguilar Head of Ecosystem,PartnershipAcoustic Miki Sherry RegionalRevinateDirector, Murtaza Rangwala Manager,PerformanceFranchiseChoiceHotelsAsia-Pac Neil Christopher Design Lifestyle,Director,Gensler Nic Brunsdon Principal & Creative Director, Nic Brunsdon Nicole Downs Group Director People & Performance, Ovolo Hotels Nicole Wiener Regional Director & General Manager, APAC, Revinate Paul Hadida General Manager, APAC, SevenRooms Rachel Luchetti Principal,KrelleLuchetti Rebecca Trenorden AssociateCarrDirector, Richard Munao Founder and Director, Cult Design Richard Munro Chief AccommodationOfficer,ExecutiveAssociation
NoVacancy & Hospitality Design Fair16 SPEAKERS OTHER SPEAKERS
Rick
Whalley Owner & CHADAPrincipal, Rob Fleischer VP Sales & Marketing, Delion Wireless Rod Faucheux Director, loopcreative Rosie Morley Principal,KatsalidisFender Roz de Waal DesignMarkianDirector, Sandi Bellamy General ManagerLittle National Hotel Sydney, Doma Group Sandra Swatton Co-Founder & ManagingNuvhoDirector, ContractorShaizeen Senior Commercial Director – Australasia, Hilton Hotels
Knapp Founder and Director, SKNapp Consulting Mary Hogg Regional HR HiltonDirector, Clare Coyle, Director of Revenue Strategy, Doma Hotels Georgina Williams, Head of Commercial - Hotels, Tourism and Leisure, Elanor Investors Group
novacancy.com.au | hospitalitydesignfair.com.au 17 HOTELIERS CHOICE AWARD 2022 HOTELIERS CHOICE AWARD 2022 HOTELIERS CHOICE AWARD 2022 HOTELIERS CHOICE AWARD 2022
NoVacancy & Hospitality Design Fair18 MichaelGrahamJohnsonPerry Nicole Downs Dave Baswal Mary DeborahHoggKeller Gabby Daniels Elena Martiniuc Shaizeen Contractor Dr Jerry Schwartz Lucia Grambalova Grant Alchin AM10:30 The Talent Challenge: Rebalancing skills in a labour supply shortage Michael Johnson, CEO – NSW & National, Tourism Accommodation Australia Nicole Downs, Group Director People & Performance, Ovolo Hotels Mary Hogg, Regional HR Director, Hilton Caspar P. Schmidt, Managing Director, QCC Collection Group Pty Ltd AM11:30 Through Leadership Eyes: A barometer on recovery, challenges and looking forward Gabby Daniels, Chief Executive Officer, GDHB Solutions Shaizeen Contractor, Senior Commercial Director - Australasia, Hilton Hotels Dr Jerry Schwartz, Director, Schwartz Family Co Graham Perry, Managing Director - Australasia, BWH Hotel Group Dave Baswal, Chief Executive Officer, Ovolo Hotels PM12:30 Hotel Development: Landscape and outlook Deborah Keller, Hotel Investment & Asset Management Specialist Elena Martiniuc, Director of Development Performance, BWH Hotel Group Lucia Grambalova, Chief Investment Officer & Head of Asset Management, Hotel Capital Partners Grant Alchin, Head of Asset Management Australia, CapitaLand Georgina Williams, Head of Commercial - Hotels, Tourism and Leisure, Elanor Investors Group Wednesday, 7 September | Seminar Room C Hotel Leaders Summit
novacancy.com.au | hospitalitydesignfair.com.au 19 Tony de LeedeSandraRichardSwattonMunro Geoff Hogg Emma Hynes Lynda Ugarte Sandra Bellamy Michelle Bevan Fiona Pereira Jenni Brown SPONSORED BY PM1:30 Harnessing the power of diversity and inclusion in the workplace Sandra Swatton, Co-Founder & Managing Director, Nuvho Geoff Hogg, Acting Chief Executive Officer, The Star Entertainment Group Lynda Ugarte, Head of HR - Japan, Australasia and Pacific, InterContinental Hotels Group Michelle Bevan, Chief People Officer, TFE Hotels Fiona Pereira, Director of Talent Acquisition, Marriott Australia PM2:30 Crafting a superior wellness offering: A revenue opportunity and guest expectation! Tony de Leede, CEO of Wellness Solutions, Founder of Gwinganna Lifestyle Retreat and Founder of Fitness First Australia PM3:30 General Manager Insights: Are we back, what's changed, new hurdles Richard Munro, Chief Executive Officer, Accommodation Association Emma Hynes, Regional General Manager NSW / ACT, TFE Hotels Sandra Bellamy, General Manager - Little National Hotel Sydney, Doma Hotels Jenni Brown, GM InterContinental Sydney & Area General Manager, Intercontinental Hotels Group OTHER SPEAKERS Georgina Williams
NoVacancy & Hospitality Design Fair20 CERAMICS CERAMICS Mats R Us Mats R Us custom branded heavy-duty rubber backed mats are a welcome addition to any doorway, foyer, and reception area to greet your guests. Mats R Us branded mats are a functional nonslip mat that cleans feet and keeps dirt out whilst at the same time reinforcing your brand or message as people enter and exit. Mats are vacuumed and hosed down to keep clean; with a three year guarantee offered. 1300matsrus.com.au669413 Stand 115 Order Up Mobile ordering for your entire hotel or resort, your guest can order in room (inc. amenities), by the pool, within your bars or restaurants, all via their device. We also create a digital compendium enabling real-time guest promotion to control content and drive an unparalleled guest experience. 1300orderup.com.au/room-service558068 Stand 620
novacancy.com.au | hospitalitydesignfair.com.au 21 Your Complete Property Management Suite Deliver more memorable guest experiences, supported by industry-leading hotel management technology. Hotel Management System I Integrated Online Booking Engine I Channel Manager I Self-Service Tech Try our kiosk at booth #738 Bev Martin Textiles Bev Martin Textiles is one of the leading importers of hospitality linen products, designed for commercial use. We are dedicated to continuous improvement of our product and services, in keeping with our vision to be the first choice for consistent quality, on time every time. Our top 5 products we supply are our microfibre mattress protectors in both standard and waterproof, pillow collection, blankets, quilts and quilt protectors. Please come and visit our stand at the show to view for yourself our high-quality hospitality products we can supply. 1800 454 als.net.ausales@als.net.au636 Stand 635
NoVacancy & Hospitality Design Fair22 SherryMiki MaloneKatie HunterKari PetersonVictoria AnyaLee MichaelaAguilar DouglasJackie VandekreekeJennifer StephenHadidaPaulHowardLeanneStocks AM10:30 Building a first-party data strategy in a post-cookie world Suraj Joshi, Director of Media APAC, Amadeus AM11:30 Marketing Tech: A look inside the modern hotel marketers toolkit Miki Sherry, Regional Director, Revinate Katie Malone, Group Director, Marketing, Crystalbrook Collection Kari Hunter, Senior Director, Strategy, Sales & Marketing, Choice Hotels Victoria Peterson, Director of Marketing Communications, The Langham Gold Coast PM12:30 Gaming Google: Mastering paid search for optimal visibility and results Anya Lee, Performance Manager, Havas Media PM1:30 Email Marketing Masterclass: Create and send emails that get bookings Michaela Aguilar, Head of Partnership Ecosystem ANZ, Acoustic PM2:30 Building a digital-first culture in your hotel Jackie Douglas, President, HSMAI Asia Pacific Jennifer Vandekreeke, EGM Customer – Expeditions, NRMA Katie Malone, Group Director, Marketing, Crystalbrook Collection Sammy Brickwood, Group Account Director, Talk Agency PM3:30 Loyalty Unlocked: Success strategies to keep them coming back Paul Hadida, General Manager, APAC, SevenRooms Leanne Stocks, Director of Sales and Marketing, BWH Hotel Group Stephen Howard, Group Director of Marketing, Ovolo Hotels See website for more details. Wednesday 7 September | Seminar Room A BrickwoodSammyJoshiSuraj SPONSORED BY
Tracey
Custom manufactured hospitality furnishings
Candido, Executive Manager Asia tracey.candido@williammontague.com0416089893|williammontague.com
THE COLLECTIVE Contract carpets, designed & stocked in Australia www.brintons.com.au enquiries@brintons.com.au | 03 9676 3333 | instagram.com/brintonsapac Featured carpet The Collective Gold Dust 63/50391 Hospitality & Design Fair 7-8 September 2022 stand D46
NoVacancy & Hospitality Design Fair26 Chris Fitzpatrick Katie Shammas Amanda Cottome Amanda Visser Kathryn Carling Alicia Corsar Annie Beaulieu Zoe Baker AM10:30 Sustainable Destination Partnership: The program, success stories and commercial outcomes [City of Sydney] Chris Fitzpatrick, Sustainability Engagement Coordinator, City of Sydney AM11:30 Less Talk More Action: Sustainability programs that measure up Katie Shammas, Sustainability Engagement Manager, City of Sydney Amanda Cottome, Culture and Brand Experience Manager, Ovolo Hotels Amanda Visser, Group Head of Sustainability, The Star Entertainment Group Kathryn Carling, Hotels General Manager, Doma Hotels Alicia Corsar, Founder, Corsar Consulting PM1:30 There Is No Mission Without Margin: Sustainable strategies with commercial outcomes Annie Beaulieu, Director & Founder, Good Compass Group PM2:30 Starting the journey to becoming a people & climate positive hotel Alicia Corsar, Founder, Corsar Consulting PM3:30 Measuring Up: tracking property sustainability performance to make friends and influence people Zoe Baker, Sector Lead, NABERS Wednesday 7 September | Seminar Room B HOTEL SUSTAINABILITY summit
The essential industry guide100024635No.PostPrintPostAust.byRegistered Issue 78 | Summer 2022 | AUD $16.50 incl GST | 1cloud platform, 5 guest engaging products TV - Cast - Mobile - Signage - Internet www.hotelinteriors.com.au info@hotelinteriors.com.au 1300 876 055 Custom made furniture including packages & finance solutions. SPECIALISTS IN ACCOMMODATION FURNITURE FF&E AND JOINERY CALL NOW TO LEARN MORE Proudly published by Multimedia Pty Ltd. For further information, please call us on 07 5440 5322, drop us an email at advertising@accomnews.com.au, or visit us at www.accomnews.com.au Pty Limited AccomNews is the leading accommodation industry publisher providing all of the latest information needed by accommodation industry management, professionals and suppliers. The essential industry guide100024635No.PostPrintPostAust.byRegistered Issue 79 | Autumn 2022 | AUD $16.50 incl GST | BWH extends its lifestyle brand offerings in Australasia www.hotelinteriors.com.au info@hotelinteriors.com.au 1300 876 055 Custom made furniture including packages & finance solutions. SPECIALISTS IN ACCOMMODATION FURNITURE FF&E AND JOINERY Dennis Clark Give guests everything they want, all in one place. BUS02393_AccomNews_FC_Jun22_FPC_210x297mm_FA2.indd 20/6/2022 10:28 am The essential industry guide100024635No.PostPrintPostAust.byRegistered Issue 80 | Winter 2022 | AUD $16.50 incl GST | www.hotelinteriors.com.au info@hotelinteriors.com.au 1300 876 055 Custom made furniture including packages & finance solutions. SPECIALISTS IN ACCOMMODATION FURNITURE FF&E AND JOINERY CALL NOW TO LEARN MORE MediaOfficialPartner NoVacancy2022
NoVacancy & Hospitality Design Fair30 ShannonKnapp DouglasJackie LeanneStocks Gemma McCourt SwattonSandra GalbraithHolly SobiesBart MatthewsTamie AM10:30 Revenue Deep-Dive: Getting your pricing and distribution mix optimised Shannon Knapp, Founder and Director, SKNapp Consulting AM11:30 Crafting a results-driven marketing strategy on a budget Jackie Douglas, President, HSMAI Asia Pacific Leanne Stocks, Director of Sales and Marketing, BWH Hotel Group See website for more details. PM12:30 You're Missing Out: Understanding corporate travel, GDS & online booking tools Gemma McCourt, Commercial Operations Director, Nuvho PM1:30 Breaking It Down: Turning guest data into email marketing success Sandra Swatton, Co-Founder & Managing Director, Nuvho PM2:30 Social media + blueprint = more direct bookings Holly Galbraith, Social Media Strategist, Go Future Media Bart Sobies, CEO & Founder, ibooked.online PM3:30 No BS Profit Masterclass: Practical, tactical, gold! Tamie Matthews, CEO + Founder, RevenYou Thursday 8 September | Seminar Room B S.2mall H.2otelier Summit SPONSORED BY
A recent Revinate survey from showed 60.1% hoteliers are struggling to keep staff. *
NoVacancy & Hospitality Design Fair34 MelissaKalan RaynerLuke KangJoey RollisonJamesTroonKristinMatthewsShannonGriegoJamieKnappJurgenOrteleeTamieMatthiasDybing EdwardsKristy ChantelleChristineChang Veness AM10:30 It's time to mix up the guests at your table! Melissa Kalan, Chief Executive Officer, Australian Revenue Management Association (ARMA) Luke Rayner, National Revenue Manager, Ingenia Holiday Parks Joey Kang, Head of Business Development, APAC, Intouch Data James Troon, General Manager, ANZ & Indonesia, Sabre Corporation Georgina Williams, Head of Commercial - Hotels, Tourism and Leisure, Elanor Investors Group AM11:30 Optimising Revenue & Wellbeing: Is there a correlation? Kristin Rollison, Founder & Chief Integrator, Revenue 20/20 PM12:30 Unpacking The Distribution Mix: What does the future hold? Jamie Griego, Director, Account Management, Expedia Group Clare Coyle, Director of Revenue Strategy, DOMA Hotels Shannon Knapp, Founder and Director, SKNapp Consulting Kristy Edwards, Director of Revenue Optimisation, BWH Hotel Group Jurgen Ortelee, Managing Director APAC, IDeaS Revenue Solutions PM1:30 The Extra Mile: Looking beyond traditional revenue streams Christine Chang, Regional Director of Sales, Duetto Tamie Matthews, CEO + Founder, RevenYou Chantelle Veness, Group Director Sales & Marketing, Lancemore Group Jamie Griego, Director, Account Management, Expedia Group Leah Rankin, Chief Customer Officer, Siteminder PM2:30 Adopting new strategies to identify hidden revenue Jurgen Ortelee, Managing Director APAC, IDeaS Revenue Solutions PM3:30 [Controversial] Matt Missed The Revenue Memo: Time to start running your own race Matthias Dybing, Co-Founder & Director, Nuvho Thursday 8 September | Seminar Room A SPONSORED BY OTHER SPEAKERS Clare Coyle Georgina Williams
Stand 825 civiq.com.au sales@civiq.com.au 1300 600 300 Your Guests. Happily Hydrated. Fresh and Clean Drinking Water. Delivered Sustainably. To Learn More, Visit Civiq at
ENQUIRE NOW
NoVacancy & Hospitality Design Fair38 FleischerRob BrendonGranger Amanda Cottome Heidi George Krishna Chua Grace O’Connor RangwalaMurtazaWienerNicoleBen Charlton BrendonGranger Carol MarshallHunterNesbitKariTony CraigChait AM10:30 The Hard Truth: Your WiFi isn't cutting it Rob Fleischer, VP Sales & Marketing, Delion Wireless AM11:30 Harnessing technology for the optimal guest experience Brendon Granger, Chief Experience Officer, Technology 4 Hotels Amanda Cottome, Culture and Brand Experience Manager, Ovolo Hotels Heidi George, Director of Operational Excellence, TFE Hotels Krishna Chua, Cluster IT Manager, Marriott International Grace O'Connor, Operations Manager, InterContinental Sydney PM12:30 Hospitality's next transformation Nicole Wiener, Regional Director & General Manager, APAC, Revinate PM1:30 Marketing Technology Powering Franchisee Success: A Choice Hotels case study Kari Hunter, Senior Director, Strategy, Sales & Marketing, Choice Hotels PM2:30 Leveraging the PMS: A multidimensional approach Murtaza Rangwala, Franchise Performance Manager, Choice Hotels Tony Marshall, Regional Director South Asia, Agilysys Ben Charlton, Sales Director - APAC, Mews Craig Chait, Managing Director - Australia & New Zealand, Xn protel Systems Carol Nesbit, Director APAC, flexkeeping See website for more details. PM3:30 Contactless Technology: The here, now and future Brendon Granger, Chief Experience Officer, Technology 4 Hotels Thursday 8 September | Seminar Room C Hotel Technology Summit
Tourism Accommodation Australia (TAA) represents the interests of three, four and five star hotels, motels and serviced apartments at a national level and in every state and territory. Offering a powerful, high-level voice to all levels of Government, Media and decision-makers, TAA provides unique, professional benefits and services to members on a state and national level. TAA is focussed on, and committed to, the future development and growth of the accommodation sector within Australia’s vibrant tourism industry. Michael Johnson CEO, NSW & National E: michael@tourismaccommodation.com.au P: 02 8218 1816 Stacey OperationsMcBride&Marketing Manager E: stacey@tourismaccommodation.com.au P: 02 8218 1847 Industrial Relations Advice & Advocacy Training & Education Monthly Research News & Industry Updates Policy and Representation Events & Networking Opportunities Annual Awards for Excellence Annual Salary Survey Discounts on Workers Compensation Premiums Membership has its benefits: For more information please contact: www.tourismaccommodation.com.au
NoVacancy & Hospitality Design Fair40
novacancy.com.au | hospitalitydesignfair.com.au 41
NoVacancy & Hospitality Design Fair42 BrunsdonNic JenniferAshworthJulietBrown AngelaKingJonBiddle TraceyKatieKingWiles MadeleineGumjiKangJoyce AngelaBiddleMartinKelly ArnoldAdam WhittakerJoshua Richard Munao AM10:30 Inside The Tiing: Dezeens 2021 Best Hotel in the World Nic Brunsdon, Principal & Creative Director, Nic Brunsdon AM11:30 Bringing the home into the hotel through design Juliet Ashworth, Owner & Creative Director, CHADA Angela Biddle, Director, Scott Carver Tracey Wiles, Principal and Regional Interior Design Leader, Woods Bagot Madeleine Joyce, Senior Associate - National Lead Interiors Residential andHospitality, Architectus PM12:30 Behind the scenes of the redevelopment of InterContinental Sydney Martin Kelly, Content & Communications Leader, Woods Bagot Tracey Wiles, Principal and Regional Interior Design Leader, Woods Bagot Adam Arnold, Construction Manager, Built Joshua Whittaker, General Manager, Fitout and Refurbishment, Built Jennifer Brown, Area General Manager, InterContinental Hotels & Resorts PM2:30 Navigating the nuances of boutique hotel design in rural, coastal and regional Australia Jon King, Director Nominated Architect, Design King Company Pty Ltd Katie King, Director, Design King Company Pty Ltd PM3:30 Sustainable hotel design & product sourcing Gumji Kang, Architect, Snøhetta Angela Biddle, Director, Scott Carver Juliet Ashworth, Owner & Creative Director, CHADA Richard Munao, Chief Executive Officer, Accommodation Association Libby Staggs, Sustainability Leader, Sustainable Business Matters Lucy Sutton, Associate Director, Bates Smart WEDNESDAY 7 September | Design TALKS STAGE DesignTalks
Lucy Sutton TrenordenRebeccaRachelLuchetti deRozWaalNeil Christopher RodTarrantoWayneFaucheux JessMorleyRosieGould MathewNeilDalbyChristopher Alex Hopkins Lisa-Maree Carrigan StaggsLibby AM10:30 Australia's First Ace Hotel: The design story David Flack, Director, Flack Studios AM11:30 Creating successful integrated restaurant experiences with design Rachel Luchetti, Principal, Luchetti Krelle Neil Christopher, Design Director, Lifestyle, Gensler Rod Faucheux, Director, loopcreative Rosie Morley, Principal, Fender Katsalidis Brenton Smith, Director, Bates Smart PM12:30 Successful and sustainable refurbishments in hospitality Rick Whalley, Owner & Principal, CHADA Jeremy Bull, Principal, Alexander & Co Lisa-Maree Carrigan, Director, Group GSA Joshua Whittaker, General Manager, Fitout and Refurbishment, Built PM1:30 The ever-changing evolution of traditional hotel spaces Rosie Morley, Principal, Fender Katsalidis Neil Christopher, Design Director, Lifestyle, Gensler Alex Hopkins, Director, Interior Architecture, Studio Tate Lisa-Maree Carrigan, Director, Group GSA Juliet Ashworth, Owner & Creative Director, CHADA Rebecca Trenorden, Associate Director, Carr PM2:30 Exploring the fusion between past styles and futuristic technologies at Ovolo South Yarra Roz de Waal, Design Director, Markian Rachel Luchetti, Principal, Luchetti Krelle Wayne Tarranto, Group Director of Operations, Ovolo Group Jess Gould, Senior Project Manager, Construction Assignments PM3:30 Community is the new immunity Mathew Dalby, Co-Founder & Creative Director, StudioFab THURSDAY 8 September | Design TALKS STAGE
Bathroom & Kitchen Accessories Designed For Your Next Residential & Commercial Projects DESIGNSTUFF .COM.AU
accomnews.com.au
ALTITUDE 513
45novacancy.com.au | hospitalitydesignfair.com.au No Vacancy HOSPITALITY & DESIGN FAIREXHIBITORS 3D WALL PANELS F25 3D Wall Panels offers an exciting range of 50+ textured wall panel designs for feature walls and other decorative vertical surfaces used in commercial and residential projects. Feature walls in 3D Wall Panels create a huge impact, lending an architectural feel to the space at relatively little cost. 3dwallpanels.com.au ABI INTERIORS E40 & D33 ABI Interiors specialises in high-quality, coloured fixtures and fittings, with a comprehensive range of other interior supplies. Our in-house Research and Development team uses cutting-edge technology to actualise simplicity, longevity, and durability as the foundation for our designs. The result is premium architecturally designed products, assured by our 25-year warranty. abiinteriors.com.au
AM CLAD AUSTRALIA B39
AccomNews
AJ PARKES & CO PTY LTD 740 Queensland family owned and operated since 1896. AJ Parkes & Co is your one stop shop for all things Recognition, Identification, Promotional and Reward. With the latest in digital print technology, lasers, engravers, cutters and a specialist design team your vision can become our creation. ajparkes.com.au
ARGENT AUSTRALIA C17
ACOUSTICA MANAGEMENTPROJECTS D34 We provide an end-to-end service, from concept, design to building and testing our business understands how noise control can affect your working and home environment. We are a leader in the field of acoustical engineering and noise control. In our 28 years’ operating we have become experts in crafting innovative and effective solutions to address a wide range of soundproofing acousticaprojects.com.au AGILYSYS 606 Agilysys is the industry leader in hospitality software. Our comprehensive offerings serve guest needs throughout their journey from targeted marketing offers to reservation booking, checking in at a kiosk or front desk, scheduling a spa treatment or tee time, setting a dining reservation, or checking out. We help deliver exceptional end-to-end experiences that increase guest loyalty and grow revenue. agilysys.com
A family business founded in 1958, Argent are leaders in the Project & Builder markets, providing the finest quality bathroom and kitchen products throughout Australia. Representing brands that have shaped bathroom culture including Villeroy & Boch, Bette, HANSA, Reginox and Schell; Argent offer a holistic range including their own collection of products to complement the offering.
ABOUT SPACE E06
argentaust.com.au
About Space Lighting is known for its unique trend setting lighting designs. From custom lighting, Australian designed, and Australian made, About Space has the latest in lighting suitable for both residential and commercial spaces. About Space offers lighting products, lighting designs and consults, as well as various custom offerings.
providers and works to ensure government understand the critical importance of the sector to the tourism industry and wider economy. We build relationships with industry leaders, media, politicians and public servants to clearly communicate the issues impacting our member businesses. remains unrivalled as Australia’s premier product and service guide for the Australian accommodation industry. The print and digital edition of is delivered directly, on a quarterly basis, to over 14,500 owners, managers and key personnel in hotel, motel, resort, apartment and holiday park properties throughout Australia.
Altitude’s Guest Experience and Operation Platform is a smart, modular suite of solutions including Kiosks, Mobile Apps and Web Portals. The platform is designed to help you create your ideal streamlined guest experience and back-of-house. We are here to help you implement technology without fuss, without cost, and in no time at all. altitudehq.com
aaoa.com.au ACCOMNEWS 810 AccomNews
ALLARA GLOBAL 736
AM-Clad is a specialist importer of the world’s leading antimicrobial wall cladding. AM-Clad provides a critical infection control measure for food preparation areas, health and aged care service providers. AM-Clad’s products can assist in preventing contamination and disease infection in high-risk, high-traffic environments.
amclad.com.au
AH BEARD 634 Since 1899 AH Beard has been helping Australians sleep better with our range of Mattresses and bedding products. Suppliers to the regions most awarded and recognised properties, our range includes models to suit every comfort type and budget. Talk to our specialist commercial team for expert advice and a no obligation AHquote.Beard Premium sleep since 1899 ahbeardcommercial.com
aboutspace.net.au ACCOMMODATION ASSOCIATION OF AUSTRALIA 735 80%representsAustraliaAssociationAccommodationTheofoverofaccommodation
AMADEUS 520 Amadeus powers more personalized and authentic travel experiences. Our solutions are designed to enrich every stage of the traveler journey and help hospitality providers acquire, service, and retain guests by profitably driving demand and converting them into loyal fans. amadeus-hospitality.com
ANCHORS & DOVE 460 Anchors & Dove is a fresh take on uniforms for the hospitality, events and Superyacht industries. Offering on trend and fashionable uniforms; the range has been designed to suit high demand tasks with fabrics that are breathable, fast drying and comfortable to wear. Functional and made from high quality fabrics, your staff will feel confident and stylish. anchorsanddove.com
Allara Global is an industry-leading online hospitality learning provider. Allara Global provides an end-to-end training solution including a powerful but easy to use learning management system (LMS), bespoke content and a comprehensive eLearning library of off-the-shelf compliance, workplace safety and skills based training courses. allaraglobal.com
BRINTONS CARPETS & RUGS D46
BUNNINGS TRADE 410 & 407
AUSTRALIAN REVENUE MANAGEMENT ASSOC. 837 ARMA is a for purpose social enterprise providing quality online revenue and yield LAB experience choice. Recipients have no extra to pay. This unique concept has emerged in Europe 15 years ago and generates1BN euro yearly. wewander.com.au
management education and upskilling pathways under their professional membership framework. ARMA also supports academic institutions with online learning tools that support their student programs and host the annual APAC Revenue Management Summit. ARMA revenue management programs include - Master, Advanced and Foundation level professional certifications. arma-revenuemanagement.com BANANA
BEV MARTIN TEXTILES 635
Bev Martin Textiles is one of Australia’s leading importers and distributors of Hospitality linen products. Our products are specifically designed to meet the needs of today’s commercial market, including bed, bath & table linen. we are also committed to change the way we conduct business activities by looking at our footprint to our environment, our people and our communities. als.net.au
AUSSIE BISCUITS 300
Book An Artist is the easiest way to find and hire professional artists for custom artwork, including murals, street & graffiti art, canvas paintings, illustrations and more. Founded in 2019, Book An Artist has creatives across Australia, UK, Singapore, New Zealand, United States and Canada. bookanartist.co
NoVacancy & Hospitality Design Fair46 ASI JD MACDONALD F05 ASI JD MacDonald — Australia’s largest single supplier of hand dryers, washroom accessories, toilet partitions, garbage and linen chutes and rubbish compactors. Combining Australia’s most trusted and recognised supplier of washroom accessories with global giant, the ASI Group, provides unparalleled experience, quality and service to customers. jdmacdonald.com.au
BUZZ PRODUCTS 346 For 23 years, we have been creating innovative and aspirational product solutions that travellers love. Our creativity combined with the expertise and ideas of extraordinary brands; we create signature moments to shape memorable experiences for every traveller’s journey.
Let’s Create. buzzproducts.com
The great Aussie Biscuit that’s all for good! Our colourful and delicious bikkies create employment for people with a disability in the rural community of Forbes, Central West NSW. We supply convenient 2 packs wholesale to tourism and hospitality businesses, offices and online shoppers all around Australia. Try them for yourself and get in touch today! aussiebiscuits.com.au
ASSA ABLOY GLOBAL SOLUTIONS
BODY BIKE INDOOR CYCLES 954
BOTTLERCYCLER AUSTRALIA 247 With over 2000 machines across Australia and over 85% of the market, we’ve been the market leader since we invented the first glass crushing machine in 2002. Our glass crushing machine is designed to sit neatly behind your bar. Quiet and efficient, our machine can crush up to 80 bottles per minute and stores up to 300 beer bottles.
brintons.com.au
EXHIBITORS
BWH HOTEL GROUP 746
High quality, with an innovative mindset, is the trademark of BODY BIKE®. We embrace the Scandinavian design tradition of simplicity and functionality. And we express it through the construction and customisation of our indoor bikes. body-bike.com.au
efficiency hospitalityassaabloyglobalsolutions.com/
BWH Hotel Group suits the needs of developers and guests in every market. joinbwhhotelgroup.com.au CARGO CREW 819 Cargo Crew is home of The Modern Uniform. Our mission is to create uniforms that staff want to wear. We’re a passionate, inspired team who pride ourselves on building long term relationships with customers through exceptional service, attention to detail, and products that redefine what a uniform should be. cargocrew.com.au
AUSTRALIA 610
Brintons is the world’s leading manufacturer of high-quality woven carpets and rugs, specialists in bespoke design, ready to weave and stocked flooring options for hospitality interiors. Our products are designed inhouse by our talented team in Australia. We have our own manufacturing facilities, giving us total control over the production process, so you can be confident in your investment.
BOOK AN ARTIST D62
Bepoz - Point of Sale solutions with Payments, App-less Self-ordering, and Digital Membership Loyalty App. bepoz.com.au
of their
BWH Hotel Group is a leading, global hospitality network comprised of three hotel brands, including WorldHotels Collection, Best Western Hotels & Resorts and SureStay Hotel Group. The global network boasts approximately 4,000+ hotels in over 100 countries and territories worldwide.
459 We Wander is the first and only company offering a flexible yet personable experience-based gifting solution to Corporate and Retail stores Australia-wide. Anyone can now invite their friends and family to enjoy a pre-paid
Bunnings Trade have the services and solutions to help you get the job done and grow your business. Their dedicated team of instore Trade Specialists and Account Managers offer end-to-end support and the right range of products for jobs of any size. From building materials to maintenance supplies and power tools, they’ve got you covered.
trade.bunnings.com.au
ASSA ABLOY is the global leader in access solutions, dedicated to reimagining how people move through their world. Our expertise in customer journey mapping, innovation and service design leads to the invention of new solutions which include access control, integrated software systems, mobile access, energy management designed to help our customers enhance the hotel guest experience, while improving operational
BEPOZ 944
bottlecycler.com
CHERRY BY REZME 540 Want more direct bookings? Cherry is your answer. Don’t try to out market the OTAs, with Cherry you can now intercept guests when they’re searching for your property on OTAs, offer them a better deal and bring them to your direct website to complete the booking. Sign up today. joincherry.com
CRE8 GLOBAL 850 Established in 1972, Wagen remains Australia’s leading manufacturer of trolleys and equipment to the hotel industry. We forged our reputation by delivering value through iconic products manufactured to the highest quality. We continue to innovate and develop new products such as our new Luxe Housekeeping range and our exciting range of Banquet and Conferencing equipment. wagen.com.au CVENT 849 Cvent provides easy-to-use, integrated technology solutions to maximise the impact of meetings and events of all sizes. We help organisations plan and market events, execute onsite, engage audiences, and measure and analyse results & empower hotels to attract, win, and service MICE and corporate travel business. cvent.com/au/supplier-venue
DefibsPlus® Australian/New Zealand operated company passionate about increasing the survival rate from Sudden Cardiac Arrest (SCA), making community spaces safer, empowering everyday people to save lives. DefibsPlus collaborates with industry leaders in this field to revolutionise how the community views bystander CPR and defibrillation. sells CPR, Defibrillation products, committing to innovation like CellAED® and Cardio First Angel. defibsplus.com.au PTY LTD 353 Wi-Fi, Internet Connectivity. CCTV, Smart devices and casting support. Ongoing guest management and support. Managed services lets you focus on running your hotel.
CFI Finance provides funding for property improvements in the hotel & accommodation sector. As an independent financier we can be faster, more flexible, and more able to meet the individual needs of our customers. We offer a streamlined application and 48-hour approval process to make the whole funding process simple and painless. cfifinance.com.au
CODELOCKS AUSTRALIA PTY LTD 249 Codelocks designs and distributes a wide portfolio of innovative, standalone keyless door locks and access products for a range of growing markets. Our products include push-button mechanical locks, electronic locks, locker locks and smart solutions, which are easy to manage and operate using a keypad, card and smartphone. codelocks.com.au
COMWORKS MEDIA 546 Comworks is a digital agency with more than 30 years experience building tailored websites that celebrate the unique personality of your property with the express purpose of maximising direct bookings and increasing repeat business. Your success is our success. comworks.com.au
DECO D40 DECO offers a pioneering range of sublimated aluminium building products. DecoWood is a textured woodgrain image applied to powder coated aluminium battens, decking, cladding and more. Get creative with DecoSplash decorative aluminium splashbacks, choose from a range of 100+ designs; a stunning feature on any wall. deco.net.au
COMFORT SLEEP COMMERCIAL BEDDING 844 Comfort Sleep is a family owned and indulgingBusiness,Australianoperatedhotel guests for over 40 years. comfortsleep.com.au
DefibsPlus
CONSILLION 216 Consillion is the leader in cash automation, providing front-office, back-office and self-service cash recyclers to various industries including Hospitality. Automating your cash processes or cash transactions at the point of sale will improve staff productivity, eliminate cash discrepancies, enhance security, and provide real time cash visibility. consillion.com
CHAIR IMPORTS PTY LIMITED 926 Chair Imports brand is an established and respected family business that has been in the Australian wholesale furniture market for 30 years. We are the specialists when it comes to Hospitality Seating, Dining and Aged Health Care Furniture. Our emphasis is on quality, service and customer support for the future. No commercial contract is too large or too small. chairimports.com.au
We know how you can get great Internet guest reviews. Come and ask us how delion.com.au DEPENDABLE LAUNDRY SOLUTIONSMAYTAG 731 Your Australia Wide supplier of American Built, Maytag Commercial Washers and BeDryers.itCoin op or card reader laundry equipment for your guest laundry, or industrial machines to do your linens on site - Dependable Laundry Solutions has it all. Our industry leading warranties provide you with peace of mind. dependablelaundr/y.com.au DESIGNER LIGHT SWITCHES 626 Designer Light Switches is an ADM bringandGroupSystemscompanyisproudtotheVimarrange of European designer light switches to Australia. Whether it is housing, hotels, ships, yachts, historic buildings, or commercial premises Vimar’s European designed and manufactured light switches will ensure you make a design statement. designer-ls.com.au EXHIBITORS
DEFIBSPLUS 535
DELION
CIVIQ 825 Civiq is an Australian family-owned company. We create, manufacture, and distribute smart, design-led, solutions for people who value the health, well-being, and happiness of their community. Our products include water bottle refill stations and drinking fountains, handwashing stations, outdoor showers, bike racks and repair stations, and more. Enabling healthy lifestyles is at the heart of everything we do. civiq.com.au
CHOCOLATE WORKS 134 Chocolate Works is Australia’s premier manufacturer of customised chocolate products for the hospitality industry. We can create a bespoke chocolate product for turn down gifts, in room amenities and gifts. chocolateworks.com.au
NoVacancy & Hospitality Design Fair48 CFI ACCOMMODATION FINANCE 416
Elph Ceramics is a luxury design house that brings contemporary tableware design to traditional manufacturing techniques. Our collection is designed for the effortless Australian lifestyle and is handcrafted by skilled artisans in regional NSW. Dishwasher, oven and microwave safe, our artisan pieces fit into every day seamlessly. elphceramics.com
dezign.net.au DIVERSEY AUSTRALIA 707
FERRERO AUSTRALIA 611
Founded in Melbourne, Designstuff is a Scandinavian focused design brand. With a belief that good design can positively impact all aspects of living, the brand values craftsmanship, quality and strong design integrity. Designstuff employs Danish design principles with a modern Australian aesthetic to unify form with function through its collection of timeless kitchen and bathroom pieces. designstuff.com.au DEZIGN E39
EXHIBITORS
ELPH CERAMICS C41
eHotelier is the complete online education solution for the hospitality. CareerTrack provides robust on demand education and industry endorsed certifications at all levels of the organisation. eHotelier Insights delivers daily insights across dozens of functional areas within the industry. eHotelier offers a complete educational platform to empower your teams, motivate your managers and heighten organisational performance.
diversey.com.au/en
Diversey’s mission is to protect and care for people through leading hygiene, infection prevention and cleaning solutions. For over 95 years, the Diversey brand has become synonymous with product quality, service and innovation. Our fully-integrated solutions combine patented chemicals, dosing and dispensing equipment, cleaning machines and services. We are a trusted partner serving 85,000 customers in over 80 countries.
EasyGreen Interior customises ecofriendly interior landscapes bringing luxury to any space using high-quality preserved plants, preserved moss, artificial and real plants. Our unique designs are hand-crafted here in Australia offering long-lasting natural design that requires no upkeep. Our preserved moss is fire retardant, hypoallergenic and comes with a 5-year warranty. easygreeninterior.com.au
Looking for a zero waste hotel soap solution? Ecomenities provides stylish, lockable, tamper proof soap dispensers made from marine grade stainless steel to last. Available in 1, 2 or 3 bottle sizes in matte black or brushed silver with a choice of three luxury Australian made soaps or add your own logo or brand for a bespoke guest experience. ecomenities.com.au
Dolphy Australia is Australia’s single brand manufacturer and supplier of hygienic hotel & Bathroom Supply Products as DOLPHY brand, we are the leader in services that help you manage hygiene risk, making working environments healthier and better places to be for both staff and visitors. dolphy.com.au DOMETIC PROFESSIONAL 538 Whether it’s a family run Bed & Breakfast, the world’s first 7-star hotel or a cruise liner, the hospitality industry trusts Dometic to deliver high-quality solutions for enhanced guest satisfaction. We offer a wide selection of premium minibars, safe locker solutions, wine refrigerators for restaurants and outdoor mobile bars to give your guests an exclusive beverage experience. dometic.com/en-us/professional
NoVacancy & Hospitality Design Fair50 DESIGNSTUFF F13
EHOTELIER 835
DORMA HUEPPE / SKYFOLD C32
DOLPHY AUSTRALIA 132
ehotelier.com
ECOMENITIES 142
Ferrero Foodservice offers its brands to generate high quality taste experiences and to meet the needs of all professional sectors. Whether you are a restaurant owner or a distributor, we will support your business. ferrerofoodservice.com/au/en
EASY GREEN INTERIOR C24
DUETTO 220 Duetto delivers a suite of cloud applications to simplify hospitality revenue decisions and allow hoteliers to work smarter, increasing efficiency, revenue, and profitability. The combination of hospitality experience and technology leadership drives Duetto to look for innovative solutions to challenges. The platform allows hoteliers to leverage dynamic data sources and actionable insights into pricing and demand across the enterprise. duettocloud.com DULUX B47 At Dulux, we leverage our expertise to support property managers, project managers, asset owners, facility managers and engineers to maintain their assets with confidence. We recognise that property protection starts with innovative solutions, durable coatings and quality products. We offer our commercial expertise to service, support projects throughout the project to assist with protecting your property over its lifetime. duluxconstructionsolutions.com.au
FCS 213
Dezign is a third-generation familyowned Australian business with over 40 years’ experience in design, fitout and local manufacturing we understand accommodation projects. We have four forms of delivery for our Hotel & Hospitality projects. Integrated Design & Delivery, FFE & Joinery Supply and FFE & OSE Procurement.
Achieving hotel operational excellence begins with FCS. FCS’ Solutions seamlessly integrate with your PMS while connecting various departments together for more efficient hotel operations. Our solutions enhance guest experience by automating processes, empowering staff, and providing hotel management with real-time information to make data-driven decisions. The Future of Hospitality is Here. fcscs.com
With up to 130 years of experience, Dorma Hueppe and Skyfold provide inspiring solutions to maximize space & functionality with operable partitions. Dorma Hueppe and Skyfold not only plan, design, manufacture and install movable partition wall systems, they also ensure their ongoing durability, function and performance with a range of high-value added services. dormahueppe.com.au
DONGGUAN TAKE DECORATIVE MATERIALS CO. B34 Dongguan Tianjia Decorative Materials Co., Ltd. is a manufacturer of furniture engineering surface, specializing in producing innovative surface and solutions for the furniture industry and interior design industry. hospitalitylaminate.business.page
413
FOXTEL 719 Foxtel is a leading Australian subscription television company offering the world’s best content and entertainment technology for businesses. Keep your guests entertained with an ‘at-home’ experience including access to over 20,000 hours of live sport, entertainment, movies and documentaries, in-built casting and on-screen digital compendium. Your business will get an easy-to-manage, future-proofed system with all the support you need.
Founded in 1960, Girbau is a world leader in comprehensive professional laundry solutions for the industrial, commercial and vended sectors, recognised for its high degree of innovation, quality and sustainability. Girbau’s goal is to create maximum value for its customers, supporting them in their professional growth and adapting to the territories where it works.
NoVacancy & Hospitality Design Fair52 FIICOMS 709 Fiicoms is a licensed telecommunications carrier specialising in technology solutions for the hospitality industry. We offer end-to-end support for Internet, Wi-Fi, Casting and Digital Compendiums. Ask our team of network technicians about a free technology audit. Fiicoms: your hospitality technology partner. fiicoms.com
GREEN ECO TECHNOLOGIES 838
goldenchain.com.au
EXHIBITORS
foxtel.com.au/biq
FIRST CLASS VALET 654
greendrains.com.au
Our innovative WasteMaster recycling technology diverts food and other organic waste from landfill, from being flushed into the sewer system or incinerated, reducing future damaging effects on our environment including greenhouse gas emissions greenecotec.com
GTG LIVING WATER 706
First Class Valet offers end to end valet parking & concierge solutions to the Australian market. We make it easier for clients to deliver a great experience to their customers through long or short term valet solutions, labourhire, training, and SMS Cloud based technology. As industry pioneers, we create tailored solutions for the hotel & accommodation industry. firstclassvalet.com.au
GOLDEN CHAIN MOTOR INNS LTD 455
Grace Workplace Solutions is the commercial moving division of the Grace Group, offering dedicated commercial moving and furniture, fittings and equipment (FF&E) services to corporate clients. Solutions are meticulously planned, developed and delivered around your specific needs, budgets and constraints, with an attention to detail and quality that is trusted by Australia’s largest organisations. grace.com.au
H2TECHLABS PTY LTD 801
Natural Alkaline Artesian Mineral Water with exceptional purity from pristine wilderness artesian water with a balance of minerals filtered through the best system that exists Uncontaminated Nature. Water that rises up naturally under positive pressure. gtglivingwater.com.au
FutureLog has over 20 years’ experience, installed in over 2,000 hotels and restaurants across 45 countries. Our fully interfaced e-procurement solution is tailored specifically for the hospitality industry, with market-leading functionality, centralised catalogue data management and full mobile app capability. Contact us now to arrange a complimentary system pilot (Eligibility requirements apply). futurelog.com
The Green Drain is a new standard in drainage technology. It eliminates the need to continually waste water to charge the traps thus becoming a water saving device. Retro-fitted into any standard floor waste in commercial kitchens, hospitals, aged care, hotels/ motels, pubs and restaurants; it blocks odours, gases, pests and bacteria from infiltrating your property.
FOURTH 614 Fourth provides end-to-end, bestin-class technology and services for hospitality, leisure and retail industries. Its procurement, inventory, and workforce management solutions, coupled with a complete data and analytics suite, give businesses the actionable insights they need to increase efficiency within operations, control costs, scale profitability, improve employee engagement, and maintain compliance fourth.com/en-au
From small beginnings nearly 40 years ago, Golden Chain has grown into one of the most recognised accommodation brands in Australia. Golden Chain is unique in the tourist accommodation landscape as the only membership co-operative in the Australian industry, fully owned and managed by our members (not a franchise).
GUESTPOINT 745 GuestPoint is an all-in-one property management solution. Our front desk software is packed with powerful features to simplify your operations and grow your revenue. GuestPoint Property Management System (PMS) is easy to use, simple to learn, and is the complete solution for managing your property!
goodtobook.com GRACE 553
GOOD TO BOOK 144 Guest intelligence software designed to identify problematic, disrespectful guests, causing disruption, destruction and harm to other guests and staff — we refer to them as Rogue Guests. Our flagship product Guest Check helps Good to Book Members identify vulnerabilities before they occur. Integrated with Property Management Software, automated alerts and reports, Australian & New Zealand Privacy Law compliant.
Grandstream Networks, Inc. has been connecting the world since 2002 with SIP Unified Communications solutions and Networking Solutions that allow businesses to be more productive than ever before. Our award-winning solutions serve the small and medium business and enterprises markets and have been recognized throughout the world for their quality, reliability and innovation. grandstream.com
guestpoint.com
FUTURELOG 554
GRANDSTREAM NETWORKS 748
FLEXKEEPING | GOKI | JOURNEY MAKR 126 Flexkeeping, Goki and Journey Makr are here to introduce your hotel to a fully immersive digital experience. Keep your property clean with Flexkeeping’s advanced hotel housekeeping and team collaboration software. Provide speedy service without sacrificing quality by implementing Goki’s contactless guest technology. Ensure guests never forget their stay through customized journeys using Journey Makr! flexkeeping.com
GIRBAU AUSTRALIA 952
We believe in a personalised approach with travel software solutions to gain the maximum advantage. Our Elevate booking engine and 24SevenCheckin Kiosk solutions are built to cater personalised operations as we know every operation is different. We will reach solutions where off the shelf products find challenging. h2techlabs.com
GREEN DRAINS APAC 807
Revolutionizing Flexible Space The Acoustic Leader in Vertically Folding Retractable Walls www.skyfold.com | info@skyfold.comdorma-hueppe.com.au | salesmovablewalls.au@dormakaba.com
advanced talk and touch AI device built specifically for hotels. We are
HOSPITALITY AND RETAIL SYSTEMS 236 HRS is an international company with an unrivaled reputation for service and is a leading supplier of IT solutions for the hospitality and retail sectors. HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 90 countries to more than 10,000 customers, these include: Property Management, POS, Spa & Guest Activities, Payment Gateway, Mobile Applications, plus much more. hrsinternational.com/en
honeybadger.tech
EXHIBITORS
Mattress Resources Australia is a proud Australian manufacturer that has been producing bedding for over 50 years and continues to supply to retailers and commercial hotels around Australia. Our award winning boutique brand, Hypnos, reflects the superior tailor made quality and comfort of our products which will ensure you have a deeper uninterrupted and restful sleep experience mattressresources.com.au
HONEYBADGER TECHNOLOGIES Technologies is an digital company design & installation plus Aiello Assistant, an an Australian company currently powering rooms and TVs across Australia, New Zealand, Japan, Fiji, Samoa, Guam, Thailand and Singapore.
HOSPITALITY SALES & MARKETING ASSOC INTL 940 HSMAI is a non-profit industry association for hotel and hospitality sales, marketing, revenue management, distribution, digital and general managers. Membership and participation with HSMAI offers training, networking and conference events for career development in the hotel and hospitality industry across the Asia Pacific Region. HSMAI Academy offers online and classroom learning for commercial staff in hotels and resorts. hsmaiasia.org
NoVacancy & Hospitality Design Fair54 HAPPY HOUR COCKTAILS CO. 609 At Happy Hour Cocktails Co., we are all about having you enjoy delicious cocktails in seconds, without the hassle or mess. Our wide range of delicious bottled cocktails require no multiple ingredients or cocktail experience to make them; anyone can enjoy them with a simple shake and serve. Our cocktails are best served chilled, anywhere and at any time! hhcocktailsco.com
510 HoneyBadger
innovative
HOTEL INTERIORS 914 We custom manufacture to your specifications, or work with you to develop individual furniture FF&E design concepts for your property. With over 35 years of experience, Hotel Interiors offer superior accommodation and hotel furniture fit outs for guest rooms, lobbies, and common areas. We ensure the ultimate comfort of your staff and guests. hotelinteriors.com.au
HYPNOS 826
integration
specialising in premium streaming powered by Google Chromecast, guestroom entertainment, managed Wi-Fi Network
INSTANT SHADE UMBRELLAS D30
jbnsoundceilings.com
EXHIBITORS
solutions,
INNQUEST SOFTWARE | H&L POS
JANUS ET CIE F16
607
heating.
and
KNOWCROSS X UNIFOCUS 846 UniFocus x Knowcross is a complete workforce management platform that uses AI to automate schedules, daily workflow assignments, and even digital tip allocations. Designed for the hospitality industry, labor management, time and attendance, and operational task management shares data between features to optimize everything from demand-based staffing to workforce productivity. unifocus.com/knowcross
A leader in design-driven outdoor furnishings, JANUS et Cie serves clients with outstanding craftsmanship and unparalleled service. Since its founding in 1978, the company has grown into a comprehensive global resource with a diverse furniture catalog of over 6,000 pieces, underscored by a comprehensive line of accessories and performance textiles. janusetcie.com
Australian made family business with over 20 years’ experience in the furniture manufacturing industry. Drawing on our joinery and upholstery expertise, we produce high-end custom-made furniture to the highest enduring quality. Our skilled designers and craftsman are hands on in every project. From design conception, project management, production, right through to delivery.
INFRARED AUSTRALIA 640 Infrared Australia specialises in short-wave infrared heating. This is the most efficient means of heating outdoor areas or otherwise impossible to heat indoor areas. Short-wave infrared radiates off people and surfaces rather than directly heating air, so is the future of outdoor and alfresco infraredaustralia.com.au 808 innQuest and H&L software are here to help clients not just understand the functionality of PMS POS software but to partner with them long term. Each member of our team brings their own unique industry experience to help enable our clients to exceed their expectations. innquest.com
INSTICH DESIGN & UPHOLSTERY D27
IPG SMART HOME B41 IPG is an Australian based company with headquarters in Sydney and branches of technical support and after sales service in Melbourne, Adelaide and Hobart. Our modular unit and bathroom pod have assisted builders and developers in Australia and over 20 other countries to build faster, better and smarter. smartpanelsystem.com.au
JAR FURNITURE C46 Jar furniture has been an established trading company for 19 years servicing the Australian and overseas markets. We specialize in Dining ranges and matching case goods plus Bedroom furniture. We use a variety of materials from marble, ceramics through to timber veneers and solid timber. We have a large range of dining chairs with a variety of finishes jarfurniture.com.au
JBN SOUND SOLUTIONS 820
55novacancy.com.au | hospitalitydesignfair.com.au IDEAS REVENUE SOLUTIONS 315 IDeaS Revenue Solutions, headquartered in US, is the leading revenue management software and services provider. With over 30 years’ experience, IDeaS creates sophisticated yet simple ways to empower hotels to price, forecast and report with speed and confidence, improve overall business performance and drive greater profitability. Email apac@ideas.com for more info. ideas.com INFINET NETWORK SOLUTIONS 710 Infinet helps transform Australian businesses with Bespoke IT solutions. We partner with our clients to provide a range of ICT Services that are designed to optimise business performance through the smart application of technology. From strategic advisory through IT solutions and integrations, voice and data services, and procurement capabilities, our bespoke solutions ensure individual business needs and objectives are met. infinet.com.au INFOBIZ SOLUTIONS PTY LTD 744 Infobiz Solutions Pty Ltd focused on the accommodation market with the release of OTA+. Our products have two decades of solid experience and evolution behind them by way of strong customer feedback and working closely with industry professionals. infobizsolutions.com INFOR HOSPITALITY 214 As providers of industry-specific software in the Hospitality industry, Infor is a proven partner offering a fully integrated suite of operational and financial applications, deployable in the cloud or on premise. 20,000+ hospitality organisations in 100+ countries rely on our software and our award-winning customer service and support. End to end software including PMS, RMS, Event Management and Financials. infor.com INFORME 809 Providing solutions to your signage needs! Informe are leaders in Signage and Way-finding solutions. With many years’ experience in the Interior fit-out, building and design industries’ we offer end-to-end solutions to meet your requirements. in-forme.co
JBN Sound Solutions lead the world in directional audio technology. As many hospitality venues grapple with noise complaints from amplified music, the JBN Sound Ceiling directional speaker system has provided a long term, sustainable solution to this problem. Hearing is believing with the JBN Sound Ceiling!
Jetmark Signage Supplies is based in Tullamarine, Victoria and is a nationwide supplier and licensee of Solar Screen, Cover Styl’. Cover Styl’ is a luxury designer vinyl, cost-effective product to refurbish spaces, protect and conform around wall surfaces and furniture in both the residential and commercial sector. An outstanding alternative to timber, marble, natural stone and other natural finishes. jetmark.com.au
our
guests’
institch.com.au
JETMARK SIGNAGE SUPPLIES
Instant Shade Umbrellas are experts in providing quality shade and shelter solutions for commercial projects. We have a wide product range to suit any environment, from lightweight and colourful market umbrellas for poolside applications to giant permanent shade structures for hospitality. instantshadeumbrellas.com.au
our
EXHIBITORS
LIGHTS & LAMPS AUSTRALIA F15 Lights & Lamps has been established over 20 years, a successful lighting importer and wholesaler. We specialize in commercial and industrial lighting, LED strip and Extrusion. Architectural interior and Exterior luminaires. Floor lamp, Table lamp and Pendant. lightsandlamps.com.au
Founded in 1937, Mapei is today the world leader in the production of adhesives and chemical products for the building industry. Mapei now have 91 subsidiaries with 84 production facilities in 35 different countries. We have always invested heavily in Research & Development and most of our efforts are focused on developing eco-sustainable and eco-compatible products. mapei.com/au/en/home-page
LIVEPORT 440 Liveport is a leading provider of highspeed internet and in-room entertainment technology and is dedicated to serving the needs of today’s hotel guests. Since 2007, Liveport has partnered with leading global hotel brands to meet demands for fast and secure online experiences. liveport.com.au
NoVacancy & Hospitality Design Fair56 AustralianMade&Owned Ethical Sustainable&CrueltyFree Award-WinningGlobalProductsNatural IngredientsOrganic& Family Owned with 21 experienceyears’ www.urbanrituelle.com.au/urbanrituelle E: info@urbanrituelle.com.au T: + 61 2 9531 1244 We’d love to help you make a lasting impression & create memorable experiences through scent. Urban Rituelle is a global award winning, boutique manufacturer of Australian-made bath, body, skincare & home fragrance products. Known for exceptional products & formulations, signature scents, sustainable packaging, highest quality natural & organic ingredients and unrivalled customer service. WE CREATE RITUALS THAT MAKE PEOPLE FEEL GOOD Stand 920Come & meet our expert team & experience the Urban Rituelle difference. A U STRAL I AN MA D E EST 1 999 LRS - LONG RANGE SYSTEMS 644 LRS (Long Range Systems) has been the leading supplier of customer/staff paging & 2 Way Radio Systems by providing the most effective solutions. LRS paging solutions enhance communications for your operation. LRS’s systems significantly increase your productivity by providing solutions that solve your businesses challenges. Contact us +61299555700 / sales@lrsaustralia.com.au lrspaging.com.au MAGNETITE 916 Magnetite specialises in acoustic and thermal insulation for existing windows and doors. Our retrofit double-glazing system converts existing singleglazed windows to the performance of double-glazed windows. With extensive knowledge and experience in glazing requirements, we customise solutions to assist you in achieving the best soundproofing & thermal insulation. magnetite.com.au MAKITA AUSTRALIA 815 Makita is leading the charge in cordless commercial cleaning, power garden and power tool solutions. Providing the Australian market with the world’s largest range of products on a lithium ion battery platform, paired with the fastest charge times in the industry, Makita products are ready to work when you are. makita.com.au
MAPEI AUSTRALIA D12
LEFT BANK ART GROUP D28
More than 30-years of fine art printing, framing and artist representation work has seen Left Bank rise to the top of the industry ladder when it comes to delivering outstanding visual and commercial results. leftbankartgroup.com.au
you. We
MELITTA PROFESSIONAL COFFEE SOLUTIONS 340 had a passion for coffee enjoyment since 1908. Melitta Professional offers for success with coffee in the outof-home comprehensive the
support to match your precise needs. en-au.htmlmelitta-professional.com/index_au_
creative
Marble
MAYFIELD LIGHTING C45 Mayfield specialises in custom made or ready to purchase lighting. Since 1945 we have created quality, customisable lighting in collaboration with designers, makers and buyers. We work with Australia’s best FF&E Suppliers, interior designers and hotel brands, to create living spaces with an inviting warmth, a sense of calm or an injection of energy. mayfieldlighting.com.au
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mews.com/en MINT FURNITURE C15 At
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MEWS 225 Mews is a property management system designed to simplify and automate all operations for modern hoteliers and their guests. From the booking engine to check-out, from front desk to revenue management, every process is easier, faster and more connected. And with the integrated Mews Payments ecosystem, every transaction is secure and seamless. Mint Furniture made for are hospitality specialists offering and solutions to suit budget. work with to source and manufacture to make vision to
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custom
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your
come
life. mintffe.com.au EXHIBITORS
quality furniture and fittings
MATS R US 115 Mats R us is a leading Australian manufacturer and supplier of heavy duty custom printed branded, rubber backed mats, event carpet, heavy duty broadloom carpet, carpet tiles as well as bar mats and anti-fatigue mats. Printed to the highest quality in the industry with full unlimited PMS colour matching. All products washable, cleanable and guaranteed. No minimum order quantity. matsrus.com.au
your
expertise for coffee machines, premium coffee beans, customer service, digital solutions and flexible financial solutions, we provide
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57novacancy.com.au | hospitalitydesignfair.com.au
MARBLE RENEWAL 803 Renewal™ has serviced thousands of clients in Australia. Our clients include residential, commercial, hotels, casinos, banks, corporate offices we use a combination of advanced technology, specially formulated products and quality assurance techniques that can save up to 75% of the replacement cost of your stone. Marble Renewal™ a leading global name in the restoration and maintenance of all marblerenewal.com.au
you
Introducing Serene™, a sleek all-in-one locking system designed both inside and out for luxury hotels. Its small glowing halo of light symbolizes both timeless design and leading-edge DirectKey™ mobile access technology that will delight customers with contactless interactions and easy entry to their room. For more information, please visit us at serene.onity.com Finally, a lock both form and function can love. © 2020 Carrier. All rights reserved. Onity is part of Carrier.
The Nextrend team are dedicated to working alongside hospitality businesses, creating venues that inspire. From the dining settings to the lounge, out to the balcony and around the pool, whatever your patrons sit on for meals, after hours work or just relaxing, Nextrend Hospitality Furniture strives to enhance the positive experience of your guests through fit for purpose furniture. nextrend.com.au
NEW AGE VENEERS F01
For more than 60 years, conditioners,manufacturingdesigningSplendidOlimpiahasbeenandairheaters, air purifiers and hydronic systems in Italy. Today you will find Olimpia Splendid products in more than 45 countries, including Australia and New Zealand where our products perfectly suit the region’s diverse climatic conditions. olimpiasplendid.com.au
NewBook is a leading Australian-based property management software, allowing hoteliers to manage their property from one platform. Intuitively designed to streamline your daily operations, boost your revenue and increase your bookings. NewBook offers a cloud-based PMS, integrated online booking engine, in-built channel manager, self-service tech, and much more. hotels-and-resortsnewbook.cloud/property-types/
NoVacancy & Hospitality Design Fair62 MODIEUS C54 Modieus is Dutch for fashionable, which is a fitting title for a company offering the most stylish commercial flooring in the market. A flooring solutions expert with an extensive global network, Modieus provides exceptional, contemporary flooring throughout Australasia, the Middle East, the Far East and Europe. modieus.com
OPEN4 930 OPEN4 offers FF&E Logistics solutions to get your hotel open on quality, on budget and on time. Opening doors for the hospitality sector is part of OPEN4’s long-standing expertise. We work with hotel and hospitality operators providing turnkey, FF&E solutions specifically geared towards creating the perfect experience for travellers. Our service solutions include project management, warehousing, transport and installation of client supplied FF&E. open4.com.au ONITY 306 Onity is a leading provider of a host of facility management technologies - from electronic locks, to in room safes, minibars, energy management and wearable systems. Today, we are recognized worldwide for our powerful combination of innovative thinking and intelligent systems. onity.com
EXHIBITORS
OLIMPIA SPLENDID C19
MONTAGUE Montague is a company beenIndustry.HospitalitydedicatedsolelytotheWehavemanufacturing and supplying custom case goods and furniture to the industry for over 35 years, with over 300 completed hotel projects to date. We are committed to quality and service, always adhering to strict protocols of quality, on time delivery and within budget. williammontague.com MUSECO D38 MuseCo is proudly Australian. We manufacture locally & are also co-owners of a factory overseas. Combined with our expertise, this gives you greater design & budget flexibility & control for your bespoke pieces or volume buys. Exclusive, custom-made or from our stocked range…..it’s available. Our quotes are free so let us have a look at your next requirement. museco.com.au NAPTRESS 714 Naptress is a family-owned business that offers commercial mattresses and bedding solutions to hotels, motels, student accommodations and rental spaces. Our status as a manufacturer as well as supplier ensures that we offer competitive pricing and guaranteed quality products to our clients. We also offer custom design services and installation for both big and small projects. naptresscommercial.com.au
NUFURN FURNITURECOMMERCIAL B45
NOLAN GROUP D58 Nolan Carpets has its customers front of mind by supplying a diverse and vibrant carpet tile collection that benefits from being a quality Japanese made product, providing lasting aesthetic appeal, performance, value while being environmentally conscious and certified. Out team look forward to discussing solutions for your next project. nolancarpets.com.au
New Age Veneers is committed to innovating the way Australians design functional and beautiful spaces in the workplace and community, and in the home. The premium timber alternative –Sustainable, functional and resilient, the NAVURBAN™ range is a cost-effective, ready to fabricate, premium alternative to timber. newageveneers.com.au
NEXTREND FURNITURE C22
OAKY 113 Oaky is a throughboostthatupsellingpersonalisedhyper-softwarehelpshotelsrevenueenrichedguest experience and branding. Oaky has been recognised as the Best Upselling Software by Hotel Tech Report for 5 years in a row and is trusted by innovative hotels, groups and chains, including the ONYX Hospitality & Radisson Hotel Group. oaky.com
Your complete Banqueting & Event Furniture partner, Nufurn specialises in the design, manufacture, and supply of highquality furniture for the Accommodation, Event and Exhibition Industries. Our exclusive brands include: Nufurn Maxi Stacker Banquet Chairs, EventPro-Lite Tables, Platinum Linen-Free Hotel Tables, and Ezi-Flor Portable Dance Floors. Durability is the cornerstone of our design process. Exceptional customer service is our signature. nufurn.com.au NUVHO 244 Nuvho provides outsourced management solutions to the serviced accommodation sector covering the core head office functions of sales, marketing, revenue management, central reservations, financial and asset management. nuvho.com
NEWBOOK 738
Limited and open edition art prints by leading and emerging contemporary Australian artists. @lef tbankar tgroup Gold Coast | Melbourne leftbankartgroup.com.au
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Kate Susy andClaudioGraceNardurnaBoyerBrownKiracmore
Limited and open edition art prints by leading and emerging contemporary Australian artists. @lef tbankar tgroup Gold Coast | Melbourne leftbankartgroup.com.au
Kate Owen
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Owen
@lef tbankar tgroup Gold Coast | Melbourne leftbankartgroup.com.au
Owen
Susy andClaudioGraceNardurnaBoyerBrownKiracmore
Limited and open edition art prints by leading and emerging contemporary Australian artists. Fine Art Printing Fabric WallpapersPrintingand Printed Murals Picture CustomFraming&Bespoke Projects
EXHIBITORS
rategain.com
RATEGAIN 219 RateGain Travel Technologies Limited is a global provider of SaaS solutions for travel and hospitality that works with 2200+customers—including Top 23 of 30 Hotel Chains, Top 25 of 30 Online Travel Agents, and all the top car rentals including 8 Global Fortune500 companies—in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion.
Cloud-based, mobile-enabled, with open APIs, Oracle’s OPERA Cloud property management and distribution, Simphony point-of-sale, reporting and analytics, and Nor1 upsell solutions deliver personalized guest experiences, accelerate innovation, increase revenue, lower IT cost, and maximize operating efficiency. STAY BY ORANA SOFTWARE 129
RAPIDCLEAN 336 Established for over 30 years, RapidClean is an Australian & New Zealand owned national company with over 65 stores. Our business is made up of cleaning supply experts managing their owner-operated stores. RapidClean’s aim is to provide our customers with the support of a national organisation while providing a local service, offering a cost effective one-stopshop solution.
hello.pricelabs.co
65novacancy.com.au | hospitalitydesignfair.com.au ORACLE HOSPITALITY 310
QUANTUM TECHNOLOGIESENERGY 354 Quantum Energy Technologies is a leading manufacturer of heat pump systems for hotels, motels and commercial premises. With over 30 years of ongoing product development Quantum leads the way in energy efficient water heating technology. Save money now – ask how you can replace your old hot water plant with new.
PHAT SOURCING C09 Phat Sourcing provides a full spectrum of bespoke fitouts made to suit your needs and budget. We deal directly with manufacturers and provide a full service of sourcing and importing from start to finish. From design to delivery, nothing is out of reach! phatsourcing.com
PROTECT GROUP 355 Protect Group is a global provider of Membership Programmes providing Event Cancellation Protection and Refund Protection to Airlines, Accommodation, Ticket Agents, Events, Platforms, Venues, Sports Teams, Transport and Travel Companies. protectgroup.co
quantumenergy.com.au
Orana Stay by Orana Software creates fully customised and branded guest experience apps allowing you to be digital in days. Developed and supported by an Australian-based team, secure prime real estate on your guests’ most used device, their phones. Secure a lasting impression with your guests by showcasing your facilities and local attractions. oranastay.com
ORDERUP 620 Order Up - Increase revenue & enhance your guest’s experience with contactless in-room dining & table ordering. In-room, at the bar by the pool or in your restaurant, the Order Up platform allows your guests to simply ‘tap’ using NFC or ‘scan’ a QR code with their own device. orderup.com.au OTA INSIGHT 207
Oracle Hospitality provides technology solutions to independent hoteliers, hotel chains, gaming, and cruise lines.
oracle.com/hospitality ORANA
PURCHASEPLUS 131 PurchasePlus is an eProcurement solution providing a complete online solution for buyers and suppliers to do business together. We eliminate manual processes, 3-way match with paperless invoicing with full procure to pay workflows and automation. getpurchaseplus.com.au
ramler.com
OTA Insight is a leading cloud-based data intelligence platform for the hospitality industry. We provide hoteliers and revenue managers with a suite of revenue management solutions that deliver smarter revenue, distribution and marketing outcomes. With 10 years of constant enhancement, we equip hoteliers with historical, current and future-looking data to guide decision-making with complete, real-time and visually friendly datasets. otainsight.com
RAMLER INTERNATIONAL D15 With offices in Australia, USA, Asia and UAE Ramler can supply and install custom casegoods solutions. Having amassed 60+years of supply and expertise Ramler is well placed to work collaboratively with project designers, builders and the hotel developer to meet project needs and ‘fit for purpose’ furniture and joinery.
rapidclean.com.au
REIVERNET GROUP OF COMPANIES 400 The Reivernet Group of Companies build, manage, support and maintain complex data networks for hotels, their valued guests and suppliers. Each Group company has a specialised focus, engaging with clients independently or collaboratively e.g. our network system integrator, RN Projects, can provide Reivernet’s suite of layered services, including our world-class authentication, chrome casting and Guest TV gateways. reivernetgroup.com
The possibilities of our installations are endless and are all fully customisable to transform each and every venue into an incredible space.
PHILIPS & SONOS 500 Westan proudly represents the Philips Professional Display Solutions and Sonos Audio range. We are excited to showcase the market leading Philips branded digital signage, professional TVs and interactive display ranges together with the Sonos innovative audio solutions. Westan provides the innovation with complementary hardware and software solutions to bring your project to life and build global solutions that work. westan.com.au PLANT IMAGE E16 Plant Image Australia’s most trusted provider of artificial greenery installations. We specialise in the design, delivery, and installation of artificial greenery designs from handcrafted trees, vertical gardens, floral arrangements, potted plants, hanging baskets, vines, planter boxes, and more.
plantimage.com.au PRICELABS 116 PriceLabs is an easy-to-use revenue management solution that combines human control with the best-in-class algorithm, market data, and customizability to maximize revenue. We track hotel and other accommodation data (like Airbnb/VRBO) from around the globe to identify booking trends, generating prices for every day of the year based on what is happening locally and with your properties.
NoVacancy & Hospitality Design Fair66 RESPLUS SERVICESACCOMMODATION 118 Resplus Accommodation Services provide a range of professional services to independent, specialist and boutique accommodation businesses. Our services include marketing, distribution, reservation & revenue management and reporting. Our focus and experience ensure business partners get maximum exposure through both direct and indirect channels, generating more bookings at better rates. resplus.com.au REVINATE 514 Revinate andOurwithdirectlyhoteliersempowerstoconnecttheirguests.dataplatformguestcommunication solutions unlock revenue for hoteliers and puts them in control of guest experiences - from initial research, booking, check in, during stay, and even after check out. Over 10,000 hotels bank on Revinate to power unforgettable guest experiences and deliver revenue month on month. revinate.com REZEXPERT 350 For over 30 years Rezexpert has provided the tourism industry with booking and property management systems for accommodation providers, venues, indigenous camping, glamping and tour operators. RezExpert is easy to use, saves you time and increases your revenue. Whether you are large, small or somewhere in between, you will reap the benefits! rezexpert.com.au RMS CLOUD 507 RMS delivers scalable, cloud technology trusted by over 6,500 properties globally. An innovative market-leader of over 38 years, RMS’ unparalleled expertise informs continual evolution of our extensively integrated platform. As the world’s fastest growing property management software, we proudly deliver more for our customers every day. rmscloud.com ROHRIG CONSTRUCTIONS 637 Having delivered over $750 million hospitality projects during our 31 years in business Rohrig has the track record to ensure that you get the most out of your project. Whether you’re looking for construction, early contractor involvement or food & beverage design we’re here to bring your vision to life. rohrig.com.au
ROOMPRICEGENIE 225-1
SERTIFI 348 Sertifi automates and accelerates how travel, events, and hospitality companies finalize business faster in a single, secure solution. The Sertifi platform allows hosts to collect e-signatures, e-payments, and e-authorizations from their guests efficiently – anywhere, anytime, from any device.
SEVENROOMS 811 SevenRooms is a guest experience and platformretentionthat helps operatorshospitalitycreate exceptional experiences that drive revenue and repeat business. The company is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often.
ROOMOPERATIONS 414 RoomOperations is a Platform that provides a one-stop solution covering all required processes of hotels, including Guest Management and Kiosk Solutions, Housekeeping, Engineering, Preventive Maintenance, F&B, Lost & Found and more without installing no software, running entirely on the cloud. roomoperations.com
SHIJI GROUP 316 Shiji Group, a global technology company providing solutions and services for hospitality, food service, retail and entertainment industries; from hospitality technology platform, F&B and retail systems, payment gateways, guest engagement, online distribution and more. Founded in 1998, Shiji Group today comprises over 5,000 employees in over 23 countries, serving more than 91,000 hotels, 200,000 restaurants and 600,000 retail outlets. shijigroup.com
SEALY COMMERCIAL 322 Designed specifically for the accommodation industry, Sealy Commercial beds are developed to ensure guests experience the quality sleep that they desire stay after stay. Sealy is proudly Australian owned and made with all components sourced locally and for many years, the company’s flagship brand, Sealy Posturepedic, has been the number one selling premium bedding brand in Australia.
sevenrooms.com
SAMSUNG AUSTRALIAELECTRONICS 832
SCENT CENTRAL 813 Scent Marketing, or defining your brand through aromatic elements, helps many hotel brands to relate to guests in a much deeper and notable way that is far greater than traditional visual marketing techniques. Scent branding is heavily linked to influencing guests’ emotions, moods and reinforcing positive brand associations.
Samsung offers an extensive range of business-class products and solutions that can help change the way you do business – including digital signage, commercial TVs, monitors, home appliances, air solutions and more. Our solutions help you create a seamless, engaging and more personal experience for employees and customers, helping to drive performance and improve collaboration.
samsung.com/au/business/displays
sealy.com.au
corp.sertifi.com
SALTO SYSTEMS 230 SALTO is a world-leading technology provider of smart access control solutions, trusted worldwide to secure facilities across a broad range of industries and challenging applications. With 40 SALTO offices worldwide and product available in 90+ countries, SALTO has installed 5 million+ access points with 40 million+ users. saltosystems.com.au
The most intuitive room pricing solution ever! Boost your revenue by 22% and save time with our easy-to-use automated revenue management system. roompricegenie.com
RUBBERMAID COMMERCIAL PRODUCTS 830 Rubbermaid Commercial Products (RCP) has a portfolio of leading brands known for superior performance, design and innovation. We strive to provide innovative, high-quality, cost-effective, and environmentally responsible products. Our “Work Smarter” philosophy is incorporated into all our products. We consistently develop solutions that are best-in-class in durability, ergonomics, and sustainability.
EXHIBITORS
uses/hotels-resortsscentcentral.com.au/industries-and-
Talk Agency is a full service digital marketing agency. At the heart of it, we provide digital solutions that drive real growth and increase profitability for our clients every month. We focus on digital products - websites, apps & digital business process - and digital marketing - SEO, digital advertising, social media, automation and analytics. talkagency.com.au
SIGNATURE FLOORCOVERINGS
TALKWARE 453
SNAX WITH ATTITUDE 343 Specialising in creating boutique and classic mini bar menus, with national reach. Luxury guest amenities, branded options, high profit for sale items and bulk mixes for bars and lounges. Speak to a consultant today. snaxwithattitude.com.au
Siemens Detectors with ‘ASAtechnology’ are immune to deceptive phenomena (steam, aerosols, exhaust, etc) and make false alarms a thing of the past. Siemens and the networked solution partners look forward to showing you how!
EXHIBITORS
SUITE DESIGN - COMMERCIAL FURNITURE F11
SLEEPMAKER 438 SleepMaker originated in Australia in the 1930s and is now owned by The Comfort Group, an Australasian family business who also have a heritage dating back to the 1930s. The Comfort Group is the largest bedding and foam manufacturer in Australasia employing over 1000 staff, across factories in Brisbane, Melbourne, Sydney, Perth and Launceston. sleepmakercommercial.com.au
SIMPLIFI 506 Simplifi is a fully managed HSIA Network, WiFi and CCTV Solutions provider. From Network Design, Implementation and Ongoing support with 24/7 Australian based support centre. With a focus in the hospitality sector, our primary aim is to provide high quality solutions to enhance your guest experience by delivering high performance networks.
We offer Smart Check-in Kiosk, Univerge Blue UCaaS, On Premise Cloud, Mobility, Guestroom Handsets. talkware.com.au
SWISSTRADE 726 Since 1997, Swisstrade has been supporting Australian hoteliers to increase their property standards and lift the guest room experience to an international level. Visit our state-of-theart exhibit to experience the latest in sustainable amenity dispensing solutions, environmental guest room appliances, design-led accessories and decorative items, and Australian and international, hotel-specific brands. swisstrade.com.au
splservices.com.au
#PEELPOURSTIRR stirr.com.au
SOLUTIONS’ 934
SPECIALISE LIGHTING SOLUTIONS 413 Specialised Lighting Solutions is a national leader in providing turnkey lighting solutions. Core competencies are in the design, audit, supply, project management and maintenance of lighting services. SLS is the hospitality technology partner for Lutron Electronics in Australia providing world class guest room management and Lighting control solutions. lh.com.au/we-know-lighting SPL 120 SPL is an industry leading, national provider of specialised linen services.
69novacancy.com.au | hospitalitydesignfair.com.au
TALK AGENCY 439
simcoms.com
STUDIOFAB BAR We commercialbelieve success and creativity are two halves of the same whole. During our design process, they sit side by side, so our clients get wildly creative projects on budget and delivered on time. If you look good, we look good – and we reckon you’ll enjoy the ride. studio-fab.com.au
SIEMENS - ‘FIRE SAFETY
Suite Design specialises in the supply of FF&E packages for all accommodation properties, having developed a strong track record in offering a unique range of commercial quality furniture, bedding, electrical goods and accessories to hotels, motels, holiday parks, mining accommodation and student accommodation properties throughout Australia for over 15 years. suitedesign.com
TAPENDIUM - ALE - CHYMA 313 With the declining number of phone calls made by hotel guests, Tapendium has consolidated the full functions of the guest room phone within a multiuse tablet-based solution aimed at improving the guest experience for Hotels. Tapendium has developed a Phone module leveraging the Rainbow SDK and APIs, which connects the Tapendium tablet and presents as a fully functioning telephone. tapendium.com
Signature Floors is an Australian flooring business with a reputation for delivering innovative floor coverings in carpets, carpet tile collections, vinyl floor tiles, hybrid plank flooring, laminate floors, sheet vinyl flooring and custom carpets courtesy of Signature Studio. We help architects, designers, facility managers and homeowners design sustainable and fit-for-purpose floor coverings with streamlined efficiency, on-trend, flexible flooring products. signaturefloors.com.au
STREAMVISION 616
SITEMINDER 632 SiteMinder is the world’s leading open hotel commerce platform, ranked among technology pioneers for opening up every hotel’s access to online commerce. It’s this central role that has earned SiteMinder the trust of tens of thousands of hotels, across 150 countries, to sell, market, manage and grow their business. siteminder.com
STIRR COCKTAIL MIXER PODS 561 Stirr Cocktail Mixer Pods. Individually packaged in 45 ml pods. Sealed for freshness and ease. Crafted using the finest ingredients and Proudly Made in Australia. 5 Delicious Flavours: Mojito, Mule, Cosmo, Daiquiri, Pina Colada. Contains No Preservative, Colours or Additives. Enjoy with Alcohol or as a Mocktail. Craft your own cocktail anywhere, anytime, every time.
Deployed on over 50,000 devices around the world, Streamvision solutions are built on the latest technologies, and executed through unparalleled service. We are committed to offering businesses products and services that simplify their processes and streamline their operations. Discover CLUBstreamvision - our exclusive new Membership Program. We’re here for the bigger picture.
streamvision.com.au
C35
In the hotel industry, false alarms are a major issue. They cause unnecessary disturbance to hotel guests and are ‘costly’ for the business and its reputation.
fire-safety-hotelscommercial-buildings/smart-hotels/new.siemens.com/global/en/markets/
THE SMITH’S SNACKFOODS COMPANY 713
730
THAT METAL with the
The Ci Group is an integrative technology company with much to offer the hospitality industry across a range of applications; guest engagement, guest event smart digital programming, IoT lighting & automation, background music, giant LED screens and more. Technologies are expertly combined for the very best result. Delight your guests & improve productivity. technologythecigroup.com.au/hospitality-
space AV,
TimeFlyz is an exciting new hotel booking platform, where guests can book microstays and pay only for the time they stay! Bookings can be made in 3, 6 or 12 hour blocks at any time of the day. TimeFlyz is perfectly suited for transient, business or leisure guests. timeflyz.co
THE CI GROUP
best solutions for application, longevity and budget. thatmetalcompany.com.au
COMPANY B36 Keeping it real. Our full range offers unique real finishes not found anywhere else in Australia – made from real metal and real wood. We work in
you and your design to offer
The Smith’s Snackfood Company is one of the leading snack companies in Australia, our brands include Smith’s and Red Rock Deli potato chips, Doritos, Twisties, Cheetos, Nobbys, Sakata. Smith’s were first made in Australia in 1931 and we continue to make Smith’s and the majority of our products locally, using great Australian produce, with manufacturing sites in QLD & SA. pepsico.com.au
NoVacancy & Hospitality Design Fair70 TECHNOGYM 420 Technogym is a world leading brand in products and digital technologies for fitness, sport and health for wellness. Technogym offers a complete ecosystem of connected smart equipment, digital services, on-demand training experiences and apps that allow every single enduser to access a completely personalized training experience anytime and anywhere: at home, at the gym, on-the-go. technogym.com/au/ TEMPLE & WEBSTER TRADE + COMMERCIAL C04 Temple & Webster’s Trade+Commercial team can help source, procur and deliver flexible furniture and decor for your accommodation venue at competitive prices and with delivery solutions tailored to your needs. A team of Designers, Account Managers and Project Managers are on hand to provide beautiful solutions every time whether it is one property or 100. Contact us at templeandwebster.com.au.hospitality@ templeandwebster.com.au
TIMEFLYZ 543
room entertainment,
EXHIBITORS
signage, Dynalite
812 Food
WEATHERDON 519 Weatherdon is still a family-owned business today, and is run from our head office in Sydney, Australia. We are one of the leading suppliers of products to the hotel and accommodation industry. With local stock and supply partners, we can offer our customers competitive pricing and outstanding customer service with prompt delivery times. weatherdon.com.au
WAGELOCH 114 You can rely on Wageloch to make managing your team a breeze. Backed by an Australian team, our simple, single platform automates all your rostering, staffing, time and attendance tasks –and seamlessly integrates with popular payroll platforms. So it’s easy to take care of business anywhere, any time, on any device. Book a free demo at wageloch. com.au wageloch.com.au
TOURISM AUSTRALIAACCOMMODATION
Vintech Systems is an Australian-owned business with over 25 years’ service as a business partner, supplying the hospitality industry a comprehensive range of integrated products, dedicated to the accommodation industries. A trusted vendor for energy management integrated smart thermostats, integrated Saflok hotel locks, IndelB minibars and SafeMark in room safes. vintech.com.au
Triptease helps hoteliers to increase their revenue by driving more direct bookings. The Triptease platform provides industry-leading solutions for metasearch, paid search, retargeting, website personalization, rate parity monitoring and customer data analysis. Triptease uses guest booking data and automation to bring high value customers to the hotel website and personalize experiences across the entire booking journey. triptease.com UNILEVER 240 UNILEVER is the market leader in Ice Cream. Looking after such brands as Ben and Jerrys and Streets Magnum, Gaytime and Cornetto just to name a few...... unilever.com.au
After taking France by storm, Urban Canopee comes to Australia with the award winning Canopee. Canopee is set to revolutionize the way shading, cooling and greening of outdoor entertainment areas is done! Lightweight and modular, the structures provide rapid installation of living canopies to increase your guests’ wellbeing. urbancanopee.com/en
URBAN RITUELLE 920
Warming, Sustainable
TOURISM BROKERS 140
Cereal Dispensers, Cooling
Viewa drives visualisation and engagement using 3D and Augmented Reality (AR). Our solutions include AR colouring books to delight and keep children occupied, AR resort and hotel room immersive experiences, AR treasure hunts, competitions and instructional solutions. Come and visit us at booth 454. viewa.com
TOP SHELF CONCEPTS Presentation Solutions to Enhance your Guest Experience. Top Shelf Concepts is an innovative leader in the hospitality industry. and Serve food to Impress your Guests! Specialising in Food & Beverage Equipment. Display, Airtight Bakery, Beverage & & & Solutions. topshelfconcepts.com
UPSELLGURU 130 WOW your guests by introducing upselling magic at every stage of the guest journey. UpsellGuru uses an automated, dynamic bidding system to create unique and exciting upgrade offers from pre-arrival to post stay, enhancing your entire guests’ journey through personalization while realizing your full revenue potential. upsellguru.com
VITEC is a market-leading provider of IPTV, Video Streaming and Digital Signage Solutions that help organisations harness the power of video to engage, empower and evolve. vitec.com
Wellness Solutions specialise in creating wellness spaces and wellness lounges, supplying premium quality Wellness Pods, including the O2 Breathing and Meditation Chair, the Infrared Sauna with Meditation, and the Recovery Massage Chair as well as producing and distributing world class exercise, movement and wellness education videos. wellnesssolutions.com.au
XN PROTEL 314 Xn protel Systems is a global hospitality technology company specializing in property management, build-to-rent, student accommodation, point of sale, business intelligence and spa/activity management solutions. Highly functional and cloud-native, with staff mobility and contactless self-service capability, providing the latest tech and scalability. We help world-class hospitality companies in 60 countries optimize revenues, simplify service and enhance the guest experience. xnprotel.com
WELLNESS SOLUTIONS 630
836
Tourism Accommodation Australia (TAA) represents the needs and interests of the substantial operators of Australia’s accommodation industry, providing leadership for its members through advocacy, industrial relations and legal support, intelligence, research, education and networking. tourismaccommodation.com.au
Hygiene
Urban Rituelle is an award winning boutique manufacturer of Australian-made bath, body, skincare, haircare & home fragrance products. 100% Australian-made & owned, Urban Rituelle is recognised as an industry leader. More than a brand, Urban Rituelle is known for exceptional products & formulations, signature scents, sustainable packaging, highest quality natural & organic ingredients and unrivalled customer service. urbanrituelle.com.au
Tourism Brokers are well established within the Motel & Caravan industry. Our team have either owned or currently own operational properties, with more than 200 years combined experience. With vast knowledge base to call upon we add value to any investment or business in the Tourism industry. We are strategically located across Victoria, New South Wales, and Queensland. tourismbrokers.com.au
VIEWA 454
TRIPTEASE
Present
515
VINTECH SYSTEMS 516
NoVacancy & Hospitality Design Fair72 TMDG -TM DESIGN GROUP 822 TMDG specialize in the Building Design & Interior Design for the Hospitality Industry - Hotels, Motels, Restaurants, Clubs, Sports Clubs, Bars, Roof top Bars, CafesInfact anywhere where people eat, drink, sleep and socialize. tmdg.com.au
VITEC 845
Buffet
URBAN CANOPEE C50
novacancy.com.au | hospitalitydesignfair.com.au 73
With global travel on the rise, we believe now more than ever that travel is a force for good as it breaks down barriers and powers progress by connecting people and cultures.
Nevertheless, uncertainty remains. Therefore, we must begin to think about our sector anew, strengthening resilience by focusing on traveler needs and building a more collaborative industry. It is the same mindset, resolve and commitment that has carried our industry through the pandemic and that will allow us to continue to pursue sustainable and resilient growth, whatever the challenges we face. Together.
oftheDeliveringFutureHospitality
By applying technology and innovation, developed with the traveler in mind, we can accelerate this industry evolution, and empower the travel ecosystem to identify and deliver value that supports both industry renewal and the traveler experience.
Next Generation Hotel Management Software Helping you deliver the best guest experience Book yourself full with roomMaster Anywhere Reporter BookingOnline ManagerChannel Payments Digital RegistrationGuestFrontDesk An Aspire Software Company FULLY FEATURED 200+ Integrations to leading industry partners POS AND INVENTORY MANAGEMENT SOLUTIONS Live 24/7 support VISIT US AT STAND 808 +613 9728-3755 sales.apac@innquest.com innquest.com
elegant
To find out more, call Rob
An industry award-winner and supplier to premier hotel brands around the world, collaborate and turn visionary designs into ergonomic reality. Gilshenan
your
your
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From banquet chairs and barstools to buffets and bedheads, our bespoke furniture solutions express the personality of brand and provide unique comforts to guests. Working with designers and architects, our in-depth experience delivers innovative designs on-time and on-budget.
we
on 0439 638 151 or email robg@ramler.com
WORLD-CLASS FURNITURE DESIGN
Buffet breakfast
When it comes to innovation, Sealy® never sleeps. Sealy® Commercial beds are specifically developed to ensure guests sleep soundly, stay after stay. The performance of every component is rigorously tested to meet and exceed commercial requirements. We look forward to welcoming you to Stand 322 commercialsales@sealy.com.au07 3718 2126Your Sealy Representative can provide a tailored solution to your needs and budget
sales-ap@shijigroup.comhttps://www.shijigroup.com/regions/apac+6128880 0968 Together, we reimagine the digitalexperienceguest
ManagementConsultancy&Project Warehousing & Logistics InstallationsFFE/OSE Trade & ServicesTurnkey Contact Us: grace.com.au/workplace | 1300 168 377 At Grace, we understand every project is unique so we tailor our commercial logistics and installation fit-out services to your individual needs.
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3D WALL PANELS CAN BE USED FOR: Feature walls Kitchen doors Bar fronts Vanity doors www.3dwallpanels.com.au A U S T R A L I A N M A D E & D E L I V E R E D A U S T R A L I A W I D E Showroom & Factory 80 Redfern Street Wetherill Park NSW 2164 @3d wall panels @3dWallPanelsAustralia Phone: (02) 9725 4222 | Email: sales@3dwallpanels.com.au 2400 x 1200mm 2700 x 1200mm 3600 x 1200mm SHEET SIZES: PPRawrimedolyurethane painted FINISHES: Available in indoor or outdoor materials *Outdoor material is only available in 2400 x 1200mm sheet size in a raw finish Cut to size available
Acoustic and architectural design is our speciality. Acoustica Projects has been providing the best acoustical solutions to soundproofing, noise control, acoustical and vibration problems in Australia. For us at Acoustica Projects, a solution means not only providing the best products but also providing the best service and fit to purpose design. We are proud to offer a complete turn-key solution for all of your soundproofing needs in any setting. Call us today to discuss your unique requirements 1300 498 268.
Est: 1896 Plastic Name Badges Metal Name Badges Desk Name Plates Door Name Plates Small Signs Table Numbers Domed Stickers Vinyl Stickers Premium Custom Trophies Plaques Promotional Items Keyrings Heat Seal Transfers Custom Medals/Badges Scan for Website Contact Us: 1800 777 125 sales@ajparkes.com.au No MOQ on Most Products Low Prices Australian Made Options Fast Turnaround Times
Guest Mobile App and Self-Service Kiosk
Advice:
The surface of AM-Clad 2.5mm Antimicrobial is highly resistant to chemicals and germs cannot gain a foothold on the surface, which makes cleaning quick and easy and prevents bacteria and viruses from re-forming on the panel’s surface. Technical Call 1300 884 978
AM-Clad 2.5mm Antimicrobial Cladding System is the ideal wall lining soluton for Hygiene-critical areas in medical facilities, laboratories and food safe environ
Thements.antimicrobial properties are added during manufacturing. Tiny particles of silver ions deliver an authentic sterile performance. The active ingredients contain no toxins and prevent the growth of bacteria, mould and viruses – including MRSA and food contaminants.
AM-Clad 2.5mm Antimicrobial has a proven track record in the UK and Europe. It is available in 4 colours and delivers supreme hygiene standards for many sectors including healthcare, pharmaceuticals, food and drink manufacturing, restaurant kitchens and leisure centres.
For futher information or
Email: CladdingAM-CladSales@amclad.com.au2.5mmAntimicrobialSystem Prevents and Inhibits: MRSA (Methacillin Resistant Stapphylococcous Aureus) C Difficile, Aspergillus Niger, E Coli, Salmonella and more. Suitable hospitals,for:surgeries,carehomes,mortuaries,laboratories,sterilemanufacturingplants,pharmaceuticals,refrigerationstores,foodanddrinkmanufacturing,kitchens,restaurants,schools,leisurecentrewetrooms,custodialpremises. Our Clients Contactinclude:theAM-Cald Australia Team today to discuss your project requirements Call:1300 884 978 or Email: Sales@amclad.com.au Am-Clad Australasia, 4 Austool Place, Ingleburn, 2565, Australia
Villeroy&Boch Group
our customers enhance
SecurityHotelReimagining dedicated to people move through as the world leader in technology innovation over 40 years, secure millions of around the with With software as well as advanced help the experience
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their world — and
for
while maximizing security and improving operational efficiency. Elsafe Safes Energy ManagementVingCard LocksMobile Access Self-Service Kiosk
platforms,
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Mobile access and location solutions, we
our industry-leading brands, VingCard and Elsafe.
we
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Tel.: 1300 796 au.globalsolutions@assaabloy.comassaabloyglobalsolutions.com233 Minibars At ASSA ABLOY Global Solutions, we’re
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T H E B E S T I N D O O R B I K E S A V A I L A B L E 1300 84 84 55 Contact Us: www.body-bike.com.au Our Website: ELEGANT DESIGN COMPACT FOOT PRINT LOW MAINTENANCE RANGE OF COLOURS STATE OF THE ART TECHNOLOGY MADE IN DENMARK
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Quality. Value. Longevity. Iconic products since 1973.t:+61 2 9623 4488 e: sales@wagen.com.au www. wagen.com.au
Revolutionizing Flexible Space The Acoustic Leader in Vertically Folding Retractable Walls www.skyfold.com | info@skyfold.comdorma-hueppe.com.au | salesmovablewalls.au@dormakaba.com
LUXURY SOAP DISPENSERS ZER WASTE Stand 142 ZERO WASTE HOTEL SOAP Luxury
visibility
Adaco is Fourth’s mobile-enabled procurement, and supply chain management platform by the hospitality industry’s for over years, has become the procurement, and management solution of a complete and mobile supply solution automates the process of
30
The Fourth Platform has been be confident that from
& Analytics
property
Adaco
roll-
centralised
we have the depth of functionality you need. It’s hospitality technology redesigned
inventory,
leading brands
recipe
inventory saturation
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inventory,
Reporting Enjoy complete at the level and enterprise-wide up reporting to harness purchasing power, control costs, limit and mitigate
unavailability.
POS, reservation
serving this industry since 1999, so you can
efficiency. Modernise Operations, Protect Margins, and Provide a Great Guest Experience Get in touch to discover more about Adaco or request a live demo today! Built for Hospitality
menu publishing,
counting, purchasing, receiving, and invoicing. Go Paperless and Mobile Save money and reduce errors by automating the 3-way matching of invoices, electronic purchase orders, and goods received notes.
the inside out. www.fourth.com/en-au/adaco or +61 2 9302 8400
Complete Back Office Integration Integrate systems, and other proprietary systems for a complete business system to reduce costs and improve
for hotels, resorts, and leisure. Trusted
“Adaco has allowed us to achieve a 15% reduction in the daily back-office workload. I believe this allows us to be more guest-focused, as these savings allow us to redeploy resources to support our core business, which is our customers. We are not here to tick boxes. We’re a hospitality company. We’re here to provide hospitality.”
ASIF PATANKAR, Corporate Director of Information Technology, H Hospitality
Give guests everything they want, all in one place. Get award winning drama, over 50 live sports, over 1,000 movies and the option for guests to cast their own favourite content. Provide the ultimate entertainment experience with Foxtel Business iQ. Drama + Sports + Movies + Casting More options for guests to stay entertained Movies included when you take the Movie Vault add-on pack. Some channels not available in public viewing areas. This product is available to Foxtel Business subscribers only. Requires purchase of 100% of screens within the site. Requires internet connection. Availability of particular titles may vary. Spider-Man: No Way Home: © 2021 Columbia Pictures Industries, Inc. and Marvel Characters, Inc. All Rights Reserved. Peaky Blinders: © 2022 Endemol Pictures. Foxtel marks are used under licence by Foxtel Management Pty Ltd, ACN 068671938, 5 Thomas Holt Drive, North Ryde NSW 2113. BUS02852 Visit us for a demo at the NoVacancy Expo, Stand 719 Call 1300 790 182 Visit foxtel.com.au/biq The Twelve AFL CastingSpider-Man: No Way Home
Solutions for textile care Special programmes GWET • Dryer & washer Connectivity • Wi-Fi • BLE connection • USB port Customization • Programmes adapted to customer needs • Customized dosing systems Laundry Management & Connectivity LaundryProfessionalUniversity • Online training program Scan this QR code for acces the website GIRBAU.COM Finishing equipment • Spotting board • Ironing table • Form finisher • Pants topper Girbau Australia 191 Power GlendenningStreetNSW 2761 T. 02 9675 5860
Unified Communications & Networking Solutions For Businesses and Vertical Industries WP PHONES Cordless Wi-Fi IP Phones WI-FI 6 GWN ACCESS POINTS Outdoor Indoor ROUTERSWI-FI GHP PHONES Compact Hotel PhonesWi-FiManagmentPlatform UCM6300SERIES Unified Communication & Collaboration Solution GRP PHONES Carrier Grade IP Phones
1800www.greenecotec.comhello@greenecotec.com614272
Our Property Management Software (PMS) lays at the centre of your operations. Our easy to use, powerful, cloud-based PMS is designed with all the tools and support you need to succeed! " A L L - I N - O N E P R O P E R T Y M A N A G E M E N T S O L U T I O N " GuestPoint's state of the art Owner Accounting Software is revolutionising trust accounting. Our owner accounting module has powerful functionality, including a real time dashboard, equal distribution function, three way reconciliation and much more! Fully Cloud Based Unlimited Users/Logins Drag and Drop Reservation Plan Revenue Management Tools Global 24/7 Phone Support Channel Manager Booking Engine Websites GDS Connection www.GuestPoint.com AU: 1300 110 449
C O C K T A I L S E N J O Y E D I N S T A N T L Y . A N Y T I M E , A N Y W H E R E . P H O N E : 0 4 0 2 5 2 4 7 6 6 E M A I L : c h e e r s @ h a p p y h o u r c o c k t a i l s c o c o m W E B : h h c o c k t a i l s c o c o m F B / I G : @ h h c o c k t a i l s c o F i n d u s @ N o V a c a n c y E x p o : S t a n d N o . 6 0 9 F O R W H O L E S A L E E N Q U I R I E S
View our full service offering at Stand 510 * Some features described may require additional software, hardware, licensing and costs. HoneyBadger Technologies is an authorised reseller of SONIFI. SONIFI ® & STAYCAST® are registered trademarks of SONIFI Solutions, Inc. Google Chromecast is a trademark of Google LLC. All other trademarks used are the property of their respective owner. With over 375,000 installed rooms, we deliver access to 2000+ apps, touchless integrations, managed Wi‑Fi Network design & installation and provide a high ROI on your investment. Your guests can choose what they want to watch, when they want to watch it! With HoneyBadger Technologies they’ll feel right at home. For more information contact us www.honeybadger.tech Distributed HoneyBadgerby Technologies
THE LEADER IN HoReCa IT SOLUTIONS COUNTRIES77ASIAPACIFICAMERICAEMEA&EECAREGIONS 25%EMPLOYEES600SalesandAdministration25%Support50%Implementation 8500PROPERTIESHotelsF&BRetailContactourlocalsalesteam www.hrsinternational.comaustralia@hrsinternational.com WHAT WE OFFER PMS / POS A wide range of software, hardware and related services along with a rapidly growing portfolio of cloud solutions. PAYMENT GATEWAY Seamless integration between local payment solution providers with OPERA and Simphony POS. TNG A fully integrated guest activities and customer loyalty solution for hospitality and wellness industry. WHO WE ARE HRS specialises in providing the latest innovative technologies for the hospitality industry, food service sector, retail business, stadiums, spa and fitness clubs. WHAT WE PROVIDE • Turn-key installations with startup training • 24/7 technical support & maintenance • Business optimisation consulting • Pre-installation survey • Customisation We are recognised as an official Oracle Hospitality Partner and have been serving the Australian market since 2019.
Furniture FF&E design concepts 3D Rendering & Furniture Overlays Custom furniture and joinery ServicingCommercialFullFreightInhouseProjectTurnkeymanufacturepackagesManagementqualitycontrolandlogisticsmanagementinstallationwarrantiesAustraliaandInternationally Hotelinteriors.com.au info@Hotelinteriors.com.au 1300 876 055 0420 257 022 NUMBER ONE IN HOTEL FIT OUTS OUR SERVICES Dennis ClarkSPECIALISINGMDIAIN FURNITURE FOR HOTELS, MOTELS, APARTMENTS,SERVICEDRESORTS AND REFURBISHMENTS.
OTA+
Graphics above demonstrate heating effectiveness in large open indoor and outdoor areas. F E E L TH E S AV I N G S
LIMITED W ARRANTY* YEAR REGISTER YOUR TOOLS FOR EXTRA PROTECTION Makita 5 year limited warranty on new cordless skins* *Makita.com.au/MyMakita for details, terms & conditions MakitaAustralia Makita is leading the way in cordless Commercial Cleaning, Power Garden and Building & Construction solutions. Makita is excited for a big year in 2022 with several NEW products due for release on both the LXT 18V and XGT 40V Max platforms which will deliver market leading performance and runtime. 5662-21/E&OE AND STILL GROWING!
Success with coffee needs passion. We are your partner. We’ve had a passion for coffee enjoyment since 1908. Melitta Professional offers perfectly tailored solutions for our partners’ success with coffee in the out-of-home market. With comprehensive expertise for coffee machines, premium coffee beans, customer service, digital solutions and flexible financial solutions, we provide the support to match your precise needs. Come and meet the Melitta Professional Team – Stand 340 ® Registered trademark of a company in the Melitta Group.
Sandra Barnard 0499 998 modieus.cominfo@modieus.com251
We look forward to seeing you at stand number D58 introducingand you to our NolanCarpets.com.aurangesnewest|1300 35 75 85 Sydney | Brisbane | Adelaide | Melbourne |Newcastle | Perth
Start upselling to boost revenue through enriched guest experience & branding Full guest journey Pre-stay & in-stay 2-wayAutomatedconnectivity Amazing results $75-250 AVG spend/guest ONYX Hospitality Group Results AVG Email open rate83.57%$53.39 Revenue/email sent best performing hotel #1 upselling tool Voted best upselling tool 5 years in a row Scan to book a meeting Be the next success story Offers and experiences Recommended for your stay (5) Top Floor Guaranteed Bathtub Guaranteed Enjoy the luxury of stay How about a nit of EUR 250 EUR 250EUR 300 1 7 % D I S C O U N T Curious? Explore more handpicked Offers and experiences (17) Dear Anastassia Welcome to The Goldfish Hotel Enhance your stay
COM P A N Y ITALIAN SIN C E 195 6 The externalwithairwall-mountedoriginalconditionernounit Unico Pro saves you money because it’s installed from the inside. It can be mounted high or low on your internal wall for maximum versatility. Designed and made in Italy, Unico Pro delivers beauty inside and out. The stylish Unico Pro Inverter 12 HP eliminates the need for a bulky outdoor motor to dramatically improve the look of external walls. For more, visit olimpiasplendid.com.au INVERTER TECHNOLOGY LOW NOISE CONSTRUCTION STANDARD WALL PLUG
> Manage loose furniture logistics from ALL suppliers > Produce receival > Quality inspections > Warehouse > Storage > Delivery > Installation > Staging CONTACT US +61 2 9905 9966 | info@open4.com.au | open4.com.au OPEN4 has long-standing expertise in opening doors for the hospitality sector. We work with hotels and hospitality markets providing turnkey, FF&E solutions specifically geared towards creating the perfect experience for TURNKEYtravellers.FF&E OUR SERVICES GETTING PERFORMANCE BUSINESSES OPEN FOR BUSINESS
The leading cloud-based data intelligence platform for the hospitality industry We empower hoteliers to deliver smarter revenue, distribution and marketing outcomes through our full circle commercial platform. Ready to Predict, Price, Distribute and Analyse with OTA Insight? Rate Insight Rates & Events Ranking & Reviews Predict Analyse Price Distribute The Overview Market Insight Hotel pre-booking data Flight pre-bookingRatesdata Parity Insight Parity Insight Parity Manager Revenue Insight Hotel-level Multi-propertyBI BI Trusted by over 55,000 hotels globally, including: Visit us at NoVacancy, Stand 207
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Full ticket cost refunded (along with any booking fees) within 7 days Directly into the ticket holder’s bank account Anywhere in the world In most global currencies* Not an insurance product so no regulatory concerns* Ticket Agents PlatformsEvents Travel CompaniesSports TeamsVenues AirlinesHotels Attractions Illness (Physical & Mental) Accidents or Injury Pregnancy Complications Death (incl. Suicide) Public Transport Failure Schedules Airline or Private Vehicle Failure Jury Service or Court Summons Home Emergency (incl. Burglary, Fire, Flood) Adverse GovernmentWeatherTravel Bans Armed Forces & Emergency Services Recall Relocated for Work Theft of Physical Tickets Changes to Exam Dates Emergency Circumstances And many more…
Make your next water heater a Quantum heat quantumenergy.com.aupump. Quantum Energy Technologies Pty Ltd 1800 644 705 sales@quantumenergy.com.au 22 Rosebery Avenue, Rosebery, NSW 2018 AUS AirAmbientTemp Hot Water Production Rate Litres per Hour (COP) Titan 340L Solar Heat Pump / Titan 340L Split System 35 °C 199 L/hr 30 °C 177 L/hr 25 °C 154 L/hr 20 °C 131 L/hr 15 °C 109 L/hr 10 °C 90 L/hr 5 °C 73 L/hr 0 °C 59 L/hr Compact design with integrated refrigerationunit or split system option Energy efficient hot water production that reduces energy use and greenhouse gas emissions † Easy Designedinstallationandmanufactured to Australian COMMERCIALStandards Solar Heat Pumps Ideal for resorts, hotels, office blocks and mining facilities. Save on power bills Can cut up to 70% of running costs compared to some electric storage units. Suitable for use in harsh water quality conditions The water does not make contact with any operational components, only the inner lining of the tank. Easy installation A compact design resulting in reduced labour and installation costs. Tank Wrap™ design Quantum’s innovative tank wrap design offers one of the fastest hot water recovery rates in the heat pump market. No booster element Quantum heat pumps operate in ambient temperatures as low as -10°C. No booster element, means less energy consumption. Solar without the panels Hot water from solar energy, without the need for direct sunlight or roof panels. Heat pumps generate hot water day and night. Low noise rating Ultra quiet operation as low as 48dB – less than an average split system air conditioner. Built to last ‘Blue Fin’ rust coating for harsh and environments.salty Titan 340L Split System Model: (HeightDimensions340-17ASW-134xDiameter) 2110 x 650 mm Nett Weight(Empty) 165 kg + 35 kg 8+CAN TOGETHERMANIFOLDEDBE Titan 340L Solar Heat Pump Model: (HeightDimensions340-17ACW-134xDiameter) 2300 x 650 mm Nett Weight(Empty) 180 kg 8+CAN TOGETHERMANIFOLDEDBE
When 5 Star Hygiene Is As Important As 5 Star Service Providing quality commercial cleaning solutions to keep your customers and employees safe WWW.RAPIDCLEAN.COM.AU 50OverStores Visit u s Standat 336
info@roomoperations.comwww.roomoperations.com+61 (7) 3186 1034Level 1, 1024 Ann Street, Fortitude Valley, QLD, 4006 The Smarter Way to Manage Your Hotel Guests and Operations The Revolutionary way to Take Orders Integrates with * contact us for other integrations
HEALTH AND WELLNESS Easy to manoeuvre wheels means staff operate with safety in mind. VISIT US AT STAND NUMBER 830 MADE SMALLER, NARROWER AND MORE PRODUCTIVE. BUILT TO LAST. 2021 Rubbermaid Commercial Products. Level 3, 35 Dalmore Drive, Scoresby, Vic 3179. PROFESSIONAL LIGHT HOUSEKEEPING CART
More than just a experience.guestlock—guestroomaSmart,keyless,anddigitalaccessfor guests and staff. Enhanced guest experiences with simplified check-in/check-out. Unique, simple-to-install designs with fully-customizable options that complement the style of your property. Improved security, with greater automation and process optimisation, from the guestroom to the back-of-house, saving countless staff hours per week. Integrated with in-room, check-in, PMS, guest apps, and complete building management systems. SALTO Systems Oceania Email: info.oceania@saltosystems.com I hospitality.saltosystems.com Enhance your guest experience with SALTO, the global leader in hospitality access control. Our wire-free, smart keyless security gives you ultimate control and blends seamlessly with your hotel design and style. saltosystems.com.au XS4 Original+ Wall Readers and Controllers Management Software AElement Fusion 230StandVisit us |
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Integrative technology for hospitalit y. Showcasing Australia’s best. Hospitality IT Network ing, Web Presence Design, Voice & Data, Cloud Ser vices, Documents & Records Management, Cyber Security, Software Development, Hardware Procurement all tailored to need along with ongoing managed ser vices & IT suppor t. There is a better, more human centric way to approach Hospitality IT and SAU Digital provides it. Experience business technology that ’s optimised for your industr y Hospitality IT Audio Video Guest Room Enter tainment Multi Platform Guest Comms Smar t Digital Signage Programmed Lighting Unified Guest Engagement MCOMS HOTstream enables you to combine five guest engagement produc ts on the one cloud platform, T V, Mobile, Cast, Signage & Guest Wi Fi Operational management tools are also included Cloud based HOTstream cleverly does away with the need to maintain ser vers, racks and UPS feeds on your premises. All you need is an internet connec tion Smar ter Digital Signage Smar tsign digital signage systems for hospitality can feature wayfinding, event information, dining facilities, ex ternal adver tisers, all programmable to time of day Enable room ser vice menu updates, spa facility pricing and book ing, in room guest ser vice book ings, all appropriately hotel branded See you at stand 730 Learn more@ https://w w w.thecigroup.com.au/hospitality technologyT H E C i G R O U P T H E C i G R O U P T H E C i G R O U P Hospitality AV From giant Aurora T Vs for your spor ts bar through to guest room T Vs of any brand you nominate your display needs are in safe hands So too are your audio needs, from background music systems to sound reinforcement in your event spaces. Hospitality Lighting & Automation Discover the world’s leading solution for programmed lighting & automation in the accommodation industr y Signify Interac t for Hospitality not only delivers your guest a better user experience, it lowers your energy costs and improves your human ser vice deliver y efficienc y Meet subjec t matter exper ts for:
REIVERNET GUEST TV
Stay connected with your guests during their stay and promote your hotel brand with Reivernet’s Guest TV solution. Smart television in-room entertainment systems are now commonplace in hotels. Reivernet Guest TV lets you capitalise on this technology with its high-definition, customisable, content rich interface.
CUSTOMISABLE GUEST DIRECTORY AND CONTENT Engage your guests with an innovative presentation of promotions, local attractions, hotel facilities, and guest services. Do away with paper-based in-room information folders with a customisable on-screen directory.
ARCHITECTURE Our authentication gateway solution can be deployed on-premise or in the cloud. It’s hardware agnostic, so it can be configured to work on your existing hardware.
GUEST EXPERIENCE • Fully configurable, including enrolment length and bandwidth allocation. Can be tailored to an individual user or group of users, including bandwidth prioritisation. Visitors to your network can receive a separate landing page and a different tailored experience. Can be integrated into third-party guest survey platforms. A large range of multilingual portal page templates are available. Customisable to meet all major brand standards.
REIVERNET CHROMECAST FOR HOTEL GUESTS Today’s hotel guests expect to be able to enjoy the technology they use at home, easily and conveniently. Most guests travel with movies, TV series, games, videos, photos, music, and more on their mobile devices. Until recently, hotel guests were limited to accessing their content on their mobile devices, instead of casting it to a TV big screen as they would at home.
GATEWAY
Building, managing, supporting and maintaining complex data networks for hotels, their valued guests and suppliers.
REIVERNET’S UNIQUE BENEFITS Ease of Use Reivernet’s Chromecast for hotel guests is interfaced with Reivernet’s hotel Wi-Fi solution. Once a guest has enrolled to the Wi-Fi, their device is automatically paired to the Chromecast device in the designated room (when enrollment by room number and last name is used).
WELCOME YOUR GUESTS As the solution is linked to your hotel’s Property Management System (PMS), customised welcome messages, with the option of a video inlay, can be automatically generated at check-in and guest room TVs turned on – waiting to welcome your guests when they arrive in their room.
SMART TV MESSAGING The messaging system lets you directly contact guests, a group, or a conference. Messages can be created using the interface menu and, in the event of an emergency, audio evacuation information can be played through all TVs.
REIVERNET AUTHENTICATION
Welcome Message and Hotel Channel Integration Property Management System (PMS) integration means televisions in a guest room can display a personalised welcome message, promotions or hotel images. Easy on-screen instructions are also displayed, telling guests how to conveniently cast their content. Support for different content types: media content, image, text No need for extra equipment and compatible with any TV QR Code pairing for where PMS integration is not Step-by-stepavailableuser instructions.
Our gateway can be linked centrally, supporting your entire portfolio. This means management, contractors and visitors who work on or attend multiple sites do not need to authenticate at every site. Central authentication also supports your marketing initiatives.
Reivernet’s layered services are a seamless dream come true.
CENTRAL AUTHENTICATION
The Reivernet authentication gateway is packed with features and functionality driven by our clients’ business needs. It is fully configurable, hardware agnostic, scalable and has no device limits by design. Our solution is backed by our team of software experts, ready to meet current and future security and integration needs of our clients.
MEET REIVERNET’S CHROMECAST FOR HOTEL GUESTS Reivernet’s Chromecast for hotel guests allows your guests to easily and securely cast content from their mobile devices to their room’s television via a Google Chromecast device. Google Chromecast devices are now widely used globally (30M+ sold since 2013) and the technology will be with us for a long time to come. In today’s high-tech world, the ability to securely use Google Chromecast is a highly desirable guest feature.
Give your guests everything they need to make the most of their stay with centralised information on your hotel, promotions, local attractions, and in-room amenities, including room service ordering. It’s convenient, reliable and easy-to-use.
While today’s hotel guests expect an ‘at-home’ technology experience during their stay, delivering on those expectations has often been more nightmare than dream run, especially when it comes to support. All that changes with Reivernet’s exciting new layered services products, including our world-class authentication, chrome casting and Guest TV gateways, which offer seamless integration and centralised support. Visit us at NoVacancy (Stand 400) to find out more about these exciting new products, and how the Reivernet Group of Companies can help build, manage, support and maintain your complex data network.
PROMOTE YOUR BRAND Reivernet Guest TV’s interface makes it easy to promote your brand. Incorporate your logos, style guide and hero shots into its library of templates to deliver a unique, customised interface for your guests.
www.tourismbrokers.com.au | 1300 512 566 Tourism Brokers are well established in the Motel and Caravan Park Industry. Our team have either owned or currently own operational properties, with more than 200 years combined experience adding value to any investment or business in the Tourism industry. We are strategically located around the states of Victoria, New South Wales, and Queensland. Motels, Caravan Parks, Hotels & MHE Specialists. Interestedinbuying,sellingorjoiningtheteam?MeetourDirectorsat Stand Number 140. Working together, working for you.
ACROSS 5. A desirable or useful feature or facility of a hotel. 6. The practice of confirming reservations beyond capacity. 7. Persuade a customer to buy something additional or more expensive. 9. Most popular F&B upsell item. DOWN 1. An act of reserving accommodation. 2. A person who manages or owns a hotel. 3. A place that is frequented for holidays or recreation or for a particular purpose. 4. The number of rooms sold at a hotel, expressed as a percentage. 8. Cost of renting a room for a certain time period. HOW TO PLAY & WIN: #FORTUNEFAVORSTHEBOLD 1. Solve the puzzle. 2. Fill out your name and email. 3. Drop off at booth 132. STAND A CHANCE TO WIN A $150 BEST WESTERN TRAVEL CARD. *Entries will go into a random draw and a winner will be selected and notified via email on: 8 September 2022 @ 4PM. 4 7 1 32 8 9 6 5 NAME: ____________________________ EMAIL: ____________________________
Ph: +61 2 9472 www.vintech.com.ausales@vintech.com.au2000
ORDER ONLINE AT:
Contact OrganisationsNSW@bunnings.com.au to order or for more information.
Join hundreds of hospitality operators who rely on Wageloch to make managing their team a breeze. Proudly Australian and family owned since 2006, the simple and seamless platform automates all your rostering, time and attendance tasks. With the ability to manage staff across multiple sites and franchises, Wageloch walks the hard yards for you. Workforce management made easy Book a demo wageloch.com.autoday! Come see us at 114stand Why Wageloch? • 24-hour rostering • Biometric clocking • Electronic timesheets • Manage staff across all sites and franchises • Applies and interprets complex Awards • Different department authorisation levels • See labour-to-sales ratios at a glance • Mobile app to instantly share shift and roster Wagelochchangeswasdesigned with your business’s unique needs in mind.
Contact us for more information Westan Australia 1300 963 www.westan.com.au963 Westan New Zealand +64 9972 www.westan.net.nz1840 Professional Display Solutions Your hotel. Their Netflix. MediaSuite TV makes guests happier. Let your guests feel at home by making it easy for them to enjoy their favorite movies and shows. With MediaSuite, guests can now access their own Netflix account directly on the hotel TV, or by streaming from their phone or laptop using the Chromecast Ready to pick up where they left off. Now with Netflix Get them connected with Philips MediaSuite philips.com/pds/mediasuite Bring all your entertainment to life with breathtakingly realistic sound and the 3D experience of Dolby Atmos.
STAND NUMBER #204 Contact number 0426 033 042
rmscloud.com RMS Cloud’s customisable enterprise-enabled technology empowers seamless operations across your business. Integrate with the world’s best OTAs, manage hotels of all sizes and deliver personalised guest experiences. Our PMS platform comes with in-built POS and payment solutions, as well as market-leading contactless guest-facing features. Discover how RMS is driving innovation to serve you better. Cloud solutions for hotelssmarter SCALEABLE SECURE 24/7 SUPPORT
STAND C40
Australian Interior Landscapes is the leader in supply and installation of superior quality artificial plants and trees throughout the hospitality industry across Australia. They are the preferred supplier recommended by architects and designers due to their amazing quality, passionate eye for detail, cost effectiveness and a wide selection of artificial plants and trees, pots and troughs.
Artificial Plants... by Australian Interior Landscapes.
talkagency.com.au | (02) 4384 2577 Digital marketing tactics and know-how you won’t get anywhere else. We specialise in the hotel and accommodation industry. Grow Your Revenue & Profit Meet with us at stand 439
RateGain Travel Technologies Limited is a global provider of SaaS solu�ons for travel and hospitality that works with 2200+ customers in 100+ countries helping them accelerate revenue genera�on through acquisi�on, reten�on, and wallet share expansion. For more informa�on, visit www.rategain.com Drive profitable bookings with industry’s only AI-powered travelers forecast, by source markets Brisbane’s Airline Travelers Forecast Sydney’s Source Markets: Region-wise Share In the day next 90 days Get clarity on airline travelers anticipated to arrive at your destination in the next 90 days Source Market Intelligence - Region-wise Share Top Airlines driving visitors - Breakup Class of travel info - Breakup Mondays | Fridays | Thursdays Know exactly where to spend your marketing dollars Fine-tune pricing and rate plans with Intelligenceday-wise 609834 Next 30 Days 643748 Next 31 - 60 Days 689146 Next 61-90 Days 1942728 Total Next 30 Days Next 31 - 60 Days 76.47% 4.16%4.21% 13.28%1.56% 0.33% APACDomestic(inc ANZ) MiddleEurope East & Africa North America Rest of the World BUSIEST DAYS FOR MELBOURNE AIRPORTS To get travelers forecast for your city, register here bit.ly/ATF-NOVACANCY22
SMART BOX One-step Solutions for Hospitality Industry info@smartpanelsystem.com.auPhone:0061-2-85929548www.smartpanelsystem.com.au SmartboxMODULARPACKAGEFURNITUREBATHROOMMODULARFORUNITisamodular unit, it features itelligent and sustainable design, with flexibility of a range of designs and products to choose from. Compliance, speed, simplicity, and bespoke flexibility, enable us to offer a building system with ultra fast site assembly for hospitality Industry. SB ABA36 SB A36
190 NoVacancy & Hospitality Design Fair EXHIBITOR A - Z A 3D Wall Panels F25 ABI Interiors E40 & D33 About Space E06 Accommodation Association of Australia 836 AccomNews 810 Acoustica D34 Agilysys 606 AH Beard 634 AHS Hospitality 143 Airandé 725 AJ Parkes 740 Allara Global 736 Altitude 513 AM Clad Australia B39 Amadeus Hospitality Americas 520 Anchors & Dove 460 Argent Australia C17 ASI JD Macdonald F05 ASSA ABLOY Global Solutions Australia 610 Asset Reports 330 Aussie Biscuits 30 Australian Interior Landscape C40 Australian Revenue Management Association 837 Australian Security Technology 729 B Banana Lab 459 Bepoz 944 Bev Martin Textiles 635 Body Bike 954 Book An Artist D62 Bottle Cycler Australia 247 Brintons Carpets & Rugs D46 Bunnings Trade 407 & 410 Buzz Products 346 BWH Hotel Group 746 C Canary Technologies 708 Cargo Crew 819 CFI Accommodation Finance 416 Chair Imports 926 Cherry by reZme 540 Chocolate Works 134 CIVIQ 825 Codelocks 249 Comfort Sleep 844 Comworks Media 546 Consillion 216 Corporate Initiatives Australia 730 Cre8 Global 850 Cvent 849 D DECO Australia D40 Defibsplus 535 Delion 353 Dependable Laundry Solutions 731 Designer Light Switches 626 Designstuff F13 Dezign E39 Dining Dome C34 Diversey Australia 707 Dolphy Australia 132 Dometic 538 Duetto Cloud 220 Dulux B47 E Easy Green Interior C24 Ecomenities Pty Ltd 142 eHotelier 835 Elph Ceramics C41 Enrich360 829 F FCS 213 Ferrero Australia 611 Fiicoms 709 First Class Valet 654 Flexkeeping 126 Fourth 614 Foxtel 719 FutureLog 554 G Girbau 952 Golden Chain Motor Inns 455 Good To Book 144 Grace World Wide 553 Grandstream 748 Green Drains 807 Green Eco Technologies 838 GTG Living Water 706 GuestPoint 745 H H2TechLabs 801 Hamper World 320 Happy Hour Co 609 HoneyBadger 510 Hospitality and Retail Systems 236 Hotel Interiors 914 HSMAI Asia Pacific 940 I IDeaS Revenue Solutions 315 Infinet Network Solutions 710 Infobiz Solutions 744 Infor 214 Informe 809 Infrared Australia 640 innQuest Software | H&L POS 808 Instant Shade Umbrellas D30 Instich Design & Upholstery D27 IPG Smart Home B41 J Jands 645 Janus et Cie F16 Jar Furniture C46 Jason Commercial 560 JBN Sound Ceiling 820 Jetmark 607 K Knowcross x UniFocus 846 Hospitality Design FairNo Vacancy
191novacancy.com.au | hospitalitydesignfair.com.au L Label Concepts D13 Lights & Lamps Australia F15 Liveport - Wi-Fi that works 440 Long Range Systems Australia 644 M Magnetite 916 Makita Australia 815 Mapei Australia D12 Marble Renewal 803 Marketboomer 131 Mats R Us 115 Mattress Resources Australia 826 Mayfield Lighting C45 Melitta 340 Mews Systems 225 Mint FF&E C15 Modieus C54 MuseCo D38 N Naptress 714 Nespresso Professional 936 New Age Veneers F01 NewBook 738 Nextrend Furniture C22 Noez Lighting B49 Nolan Group D58 Nufurn B45 Nuvho 244 O Oaky 113 Olimpia Splendid C19 Onity 306 Open4 930 Oracle Hospitality 310 Orana Stay by Orana Software 129 OrderUp 620 OTA Insight 207 P PHat Sourcing C09 Philips & Sonos 500 Plant Image E16 PriceLabs 116 Protect Group/Purchase Plus 355 Q Quantum Energy 354 R Ramler International D15 RapidClean 336 RateGain 219 Reivernet 400 Resplus Accommodation Services 118 RezExpert 350 reZme 540 Revinate 514 RMS 507 Rohrig Constructions 637 RoomOperations 414 RoomPriceGenie 225 Rubbermaid Commercial Products 830 S Salto Systems 230 Samsung 832 Scent Central 813 Sealy Commerical 322 Sertifi 348 SevenRooms 811 Shiji Australia 316 Siemens Fire Safety Solutions 934 Signature Floorcoverings C35 Simplifi 506 SiteMinder 632 Skyfold C32 Sleepmaker 438 Smart Bunks B34 Smith's Snackfoods 713 Snax with Attitude 343 South Pacific Laundry 120 Specialise Lighting Solutions 413 Stirr Cocktail Mixer Pods 561 Streamvision 616 StudioFab BAR Suite Design F11 SWISSTRADE 726 T Talk Agency 439 Talkware Business Telephony Solutions 453 Tapendium ALE chyma 313 Technogym 420 Temple & Webster C04 That Metal Company B36 TimeFlyz 543 TM Design Group 822 Top Shelf Concepts 812 Tourism AustraliaAccommodation 836 Tourism Brokers 140 Triptease 515 U Unilever 240 Upsell Guru 130 Urban Canopee C50 Urban Rituelle 920 V Viewa 454 Vintech Systems 516 Vitec 845 W WaterRower 445 Wageloch 114 Weatherdon Corporation 519 Wellness Solutions 630 Windcave 345 X Xn Protel 314
192 NoVacancy & Hospitality Design Fair 904906908916 803805 900 801 D38C19D40 C39 D46D42 C45 D62D58D48 C58 954 C40C46C50C54 B39B41B45B47B49B53 940936934 835 952944936 849845 837836C55C57C47C41 D34D33 E40E39 C35 C17D30D13D15 C15 C10 C09 CONNECTIONSLOUNGEC CONNECTIONSLOUNGEB DESIGN TALKS BOOKINGSSTAND2023 E16E14F16 E15F25F23F15F13F11F05F01 D12e06e12 D02E02 E03 D21D27 C02C22C24C28E22 813815914 EXIT LOUNGERECHARGEBY Bar By C32 930 832 C34 932 B34 829 B36 926 819821825920 807811809902 COCKTAILLOUNGEBY FLOORPLAN
193novacancy.com.au | hospitalitydesignfair.com.au KIOSK/CAFÉ CONNECTIONSLOUNGEA SEMINARROOMC SEMINARSEMINARROOMBROOMA ENTRY 838836 737 844 744 846 746745 645 850 748 830 729731 730 632630634736 635 654640740738 553535 637 561554 346348350 214216224220236240244314 226 320322 246230 114116118120126130132134138140142144538540550644 546 454 343345349440561459455460 336330340 235 438 354560453 245247249 113115123121135139143213 316 315 420 313410414 310 416 125 219225 131129 439449543 445 353 253 300306400506500 407 510 201207606 507 610614 814 616826822820818 620725719 626 513 713 515717 519706708710714716726 607609611 516514 415413 520 808810812 707709 CENTRALLOUNGEHUBBY SEMINARROOMA 7 September - Hotel Marketing Summit 8 September - Revenue & Distribution Summit 7 September - Hotel Sustainability Summit 8 September - Small Hotelier SummitSEMINARROOMB 7 September - Hotel Leaders Summit 8 September - Hotel Technology SummitSEMINARROOMC
You know why this advertisement is on the back cover?Mews.comIt’sMewsforthetheyBecausesavedbestlast.ismorethanjustaPMS.yourchanceto make hospitality remarkable. Find out how at Stand 225
