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EDITORS NOTE As Autumn brings with it yet more rain, many companies will unfortunately be affected by poor weather conditions. It certainly has not created the safest working environment for many contractors in the North of England, Wales and Scotland, but there has been some good news. Scotland has unveiled plans for a good number of new schools, a welcome boost for contractors. Despite this, government output figures for July have shown that the industry is still far from recovering from the recession, with output figures falling at about £1bn a month as a result of little new work and old contracts coming to an end. Scotland, however, seem to have the right idea, with construction at the heart of their budget. The Scottish government last month promised a £40m boost for affordable housing as well as their investment into new schools. With the ongoing bad news for the industry, it is surprising to find so much positivity, yet that is what I found when talking to the companies featured in this month’s issue. I was particularly encouraged by Nathan from N.J. Lawson Groundworks, who started up during the recession and found that it has impacted positively on business. A similar story can be heard from Allan Patrick from The Concrete Team, who has been in business just a few months yet already has plans to expand nationally. The continued positivity, coupled with recent developments including Business Secretary Vince Cable’s call for an “aggressive programme of housebuilding” bodes well for the industry. Furthermore, Cable also announced that the government will be setting up a new business bank to provide finance to small businesses. This is a move in the right direction to get the industry, and the country out of the current downward spiral we have been on for the last few years. As long as positivity remains and the government continue recognising the importance of the industry for the country’s financial health, we have a new business boom to look forward to within the coming years. Sabeeha Coates Editor
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Manager Andy Rushworth Features Manager Darren Stevens Luke Hemingway Chris Goodwin Anthony Hamilton Michaela Henson Kyle Broadhead Rebecca Coleman Editor Sabeeha Coates Design and Artwork Mark Alsop Admin Rachel Denton Publisher Mohammed Faraz Steve Rushworth
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CONTENTS
BREHENY PG 10
CROFTON PG 16
NEWS
PG 4
BLACKLADER
PG 8
BREHENY
PG 10
COSTAIN
PG 14
CROFTON
PG 16
ENGINEERING INDUSTRIES ASSOCIATION PG 20 GROUND LEVEL
PG 22
JORDAN ROAD SURFACING
PG 24
MBM FOREST
PG 26
R&D CONSTRUCTION
PG 28
S&S GROUNDWORKS LIMITED
PG 32
GLANVILLE ENVIRONMENTAL
PG 34
N J LAWSON GROUNDWORKS
PG 37
STEEL AND SITE
PG 38
WATG
PG 40
THE CONCRETE TEAM
PG 44
GROUND LEVEL PG 22 3 093-0004 National Construction Mag ISSUE 103.indd 3
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LYNCH PLANT HIRE
PG 46
PAVE-AWAYS
PG 48
HOWARD COOK BUILDERS
PG 51
HOCKLEY BUILDING SERVICES
PG 53
BSGA
PG 56
R&D CONSTRUCTION PG 28
THE CONCRETE TEAM PG 44
HOWARD COOK BUILDERS PG 51
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NEWS gaining qualifications but university and the costs associated with it still didn’t appeal to me.
JAY IS THE FIRST TO SIGN UP FOR NEW QUALIFICATION LIVERPOOL man Jay Gregson is the first person in the UK to sign up to complete an innovative new qualification that will help to shape the future of the construction industry. Just nine colleges in the UK are offering The Higher Level Apprenticeship in Sustainable Built Environment that provides work-based learning at university level. The first course starts in September and is open to A-level students (with 80 or more UCAS points), Level 3 Advanced Apprentices, those with BTECs and people already working in the industry. Jay, who works as an air conditioning engineer for an international air conditioning firm, will complete the course at Leeds College of Building where he will study towards an NVQ Level 5 in Construction Management (Sustainability) and a Higher National Diploma in Construction & the Built Environment. He will then choose Construction, Civil Engineering or Building Services as a specialist subject. Jay, who is 19 years old, explains: “I’ve always been good academically but when I left school I was keen to start earning a wage so doing an apprenticeship was the obvious choice. I’ve just finished a Level 3 Apprenticeship and want to carry on
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“This new HLA qualification offers the best of both worlds because I’ll still earn a wage, the course is paid for by my employer and it effectively offers three qualifications rolled into one so it will give me lots of career options in the future. Only a handful of colleges are offering the course and Leeds College of Building is the most convenient for Liverpool and I have friends in Leeds who I can stay with when I’m at college. It’s exciting to be the first person in the country to sign up for the course and I can’t wait to get started.” Sarah Carter, Higher Apprenticeship Project Manager at Leeds College of Building, says: “We’re delighted that Jay has already signed up to the course and there are plenty of others now following his lead. The qualification has been developed with employers, colleges, universities and all the leading sector skills councils in order to add real value to the industry by creating a skilled workforce that is productive and can help businesses to grow. The course is extremely dynamic and demonstrates all the latest methods of design, construction and maintenance. “Throughout the course apprentices will have to apply critical reasoning and analysis techniques to solve built environment and engineering problems using industry standards, appropriate codes of practice and work based evidence. In addition they will have to consider the environmental impact of all their activities which could include evidencing the need to recycle, reclaiming or re-using material resources, waste management planning and reducing carbon emissions on projects.” Successful participants will be able to pursue a career in a wide range of disciplines including architecture, building services, civil engineering, construction management, maintenance, planning and surveying.
The colleges offering the course are Leeds College of Building, Bradford College, Grimsby Institute, Highbury College in Portsmouth, Leicester College, Moulton College in Northampton, New College Nottingham, Oldham College and Stephenson College in Coalville. For further information on The Higher Level Apprenticeship in Sustainable Built Environment course visit www. hasbe.co.uk
NHBC WELCOMES MARK PRISK AS NEW HOUSING MINISTER NHBC, one of the leading warranty and insurance providers for new homes in the UK, has welcomed the appointment of Mark Prisk as the new Housing Minister, as part of the Government reshuffle. Commenting on the appointment, NHBC’s Executive Chairman Isabel Hudson said that the organisation was committed to maintaining its close and constructive working relationship with CLG to help support good policy development. She said: “NHBC has played a central role working with the Government on a number of policies, such as the Local Housing Delivery Group and Zero Carbon Homes; we look forward to continuing this relationship following the appointment of Mark Prisk as we enter another critical period for the housing sector.” “The new Minister has a number of challenges across the sector. As our latest new home registrations statistics revealed, although private sector housing registrations in the UK had their best month for over a year this July, registrations in the sector are still down 10% for May to July 2012, compared to the same period last year.”
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NEWS CONTINUED BUILDERS URGED NOT TO MISS OUT ON PRE-CHRISTMAS TAX WINDFALL THOUSANDS of builders across the country could be in line for a preChristmas bonus owed to them by HM Revenue & Customs (HMRC) in tax rebates. That is the view from tax specialist firm Refunds Direct which is advising those involved in the industry to look at their own personal circumstances to see if they will be adding extra items to their Christmas list this year. Having helped construction sector workers reclaim cash owed to them by the taxman, refunds average £1,300 and means those who act now and complete the required forms by 3 October could be looking at replacing big ticket tools or putting down a deposit on a new van in time for 2013. Managing director Carrie Large said: “If construction sector workers act now there should be just enough time to see any monies they are owed in their bank in time for Christmas. “Nobody enjoys seeing their hardearned cash going to the taxman and the average refund figure will go a long way toward replacing much needed equipment. “With our rebate service we’ve dispelled an industry-wide myth that asking a few perfectly reasonable questions on what you should be paying could result in a bill from HMRC. “The truth is that around four out of ten construction workers who took the plunge and answered our free tax check discovered they were owed money, typically up to £1,300.” The registered HM Revenue & Customs tax agents hold the necessary claims management licence for pursuing financial refunds. Covering the last fours years its free tax review examines PAYE income, Construction Industry Scheme (CIS), expenses and Jobseeker’s Allowance (JSA).
BRITISH SAFETY COUNCIL LAUNCHES 2013 INTERNATIONAL SAFETY AWARDS AND NEW INDIVIDUAL AWARDS FOR HEALTH AND SAFETY CHAMPIONS The British Safety Council has launched its 2013 International Safety Awards scheme designed to recognise good health and safety management over the past year. 2013 will mark the fifty-fifth year of the International Safety Awards which have made a significant contribution over many years in promoting the benefits that well managed workplace health and safety bring. These awards are open to all organisations, both members of the British Safety Council and nonmembers in the UK and overseas. All applications are welcome, whether companies are applying for the first, the tenth or thirty-third time. Last year 550 organisations won their International Safety Award including Aston Martin Lagonda, Barclays Capital, Bovis Homes, GlaxoSmithKline, Kier Construction, Scottish Power and Warburtons. Awards relate to individual sites and business units and organisations can enter as many sites or business units as they wish. Applications must be completed online and submitted by the closing date of 25 January 2013. Award applications are marked by independent chartered health and safety professionals appointed by the British Safety Council. Successful applicants are awarded a pass, a merit or distinction. Results will be posted to all applicants on 18 February 2013. For 2013 the British Safety Council is introducing two new individual awards. These new awards are optional and free to enter. The two awards, for Health and Safety Champion of the Year and Health and Safety Young Champion of the Year, provide organisations with the opportunity to recognise and reward the contribution of particular employees who have gone the extra mile to make a real
difference in helping to keeping work and workplaces healthy and safe. Winning organisations and the two individual champions will be invited to the International Safety Awards banquet at Grosvenor House in London on 26 April 2013. Winners will enjoy a spectacular evening that includes awards presentations, a superb dinner, fabulous entertainment and dancing. The keynote address will be delivered by Andrew Sharman, Director, Environment, Health & Safety and Risk Management, O-I Europe. The eligibility criteria and details of how to apply can be found at www. britsafe.org/isa
RED TAPE “BLITZ” MUST NOT LEAD TO WORSENING HEALTH AND SAFETY The announcements by the Government that low risk businesses such as shops, offices, pubs and clubs will be exempt from regular “burdensome health and safety inspections” from April 2013 risks generating more heat than light. The British Safety Council has cautioned that there is a real danger when health and safety is constantly being characterised as a burden on business and an obstacle to economic growth and job creation. There is clear evidence of the financial and social benefits well managed proportionate health and safety brings to both employers and employees. Alex Botha, the Chief Executive of the British Safety Council, says: “The Health and Safety Executive (HSE) and local authorities are charged with making adequate arrangements for the enforcement of health and safety law in relation to specified work activities. Noone should interfere with that. “HSE’s strategy Good Health and Safety, Good for Everyone, clearly sets out the principles of enforcement, that is, proportional, targeted and consistent regulation. – this means that HSE’s resources are currently
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NEWS CONTINUED focussed on higher-risk work activities, while ensuring that any beaches of the law or health and safety failures are investigated, and where appropriate enforcement action taken. The myth that there is an army of health and safety inspectors disrupting and stifling UK business day in day out is just that – a myth. It is estimated that every workplace in Great Britain can, presently, expect a visit from an inspector on average once every 38 years. “Let’s not overlook the progress that has been made over the last eighteen months in ensuring that our regulatory framework for health and safety at work is proportionate, sensible and comprehensible. “The British Safety Council and its corporate members have played their part in helping take reforms aimed at simplifying our health and safety rules forward. We have contributed to both Lord Young and Professor Löfstedt reviews of health and safety. Considerable progress has been made in taking forward those reforms with the aim of ensuring sensible, proportionate and comprehensible health and safety regulation. It is important not to lose sight that these reviews did not find any evidence to suggest that there was a case for radically altering or stripping back our health and safety framework.”
SANTANDER CONSTRUCTING BRIGHTER FUTURE FOR GPL SALFORD based construction service provider GPL Civil Engineering Limited (GPL) has turned to Santander Corporate Banking to help support its growth strategy, with the help of a new funding package. GPL is a family owned civil engineering and construction services business that specialises in a number of construction categories. The firm employs a range of specialist staff and craftsmen that assist the company in providing a high standard of workmanship for its growing number of rail, civil, utility and construction clients. The firm has grown turnover from
£6m to £9m in 2011 and is projecting a turnover of £10m for 2012. It has recently won a number of successful new contracts and has more in the pipeline. The company has also moved its full banking to Santander. Sean Gallagher, Managing Director of GPL Civil Engineering, said: “We are delighted with the support we have received from Santander. The team were dedicated to learning about our business from day one, and have offered us a fantastic financial package. The business continues to go from strength-to-strength and we are looking forward to building our relationship with Santander and maintaining our excellent position in the marketplace.” Dave Parr, Regional Director for Santander Corporate Banking, said: “GPL is example of a strong, growing company and we are delighted to be supporting it. As well as a fantastic local company, it is an exciting opportunity to help a family business. We wish them every success for the future and look forward to working with them as they continue to develop and grow.”
His illustrious career saw See-Lian in post as managing director of DLS Management (Malaysia) and executive director of David Langdon & Seah International. He is also an active former chairman of the RICS Asia World Regional Board and Pacific Association of Quantity Surveyors. See-Lian’s appointment is aligned with Cluttons ongoing strategy to source more business from international contacts. Cluttons has an established presence in the Middle East, where it has operated for 35 years, and so its renewed focus on Asia has been a natural move. Asia continues to be an attractive proposition for investors and Cluttons partnership with VPC Asia Pacific has seen it turn its attention to the Asian economies, with countries such as Malaysia leading the way to identify new opportunities for cross border investment. Bill Siegle, senior partner, Cluttons commented, “We are delighted to welcome See-Lian to Cluttons. His unrivalled experience will be a real asset to the international team and this is in-line with our strategy to increase our profile in the region.”
CLUTTONS APPOINTS IMMEDIATE RICS PAST PRESIDENT Cluttons, leading property consultants and chartered surveyors, has appointed See-Lian Ong as a consultant, as it looks to further develop the business in the Asia Pacific region. See-Lian will remain based in Malaysia and will use his in-depth knowledge and business connections in Asia to strengthen Cluttons presence in the region. He will have a particular focus on developing international networks and facilitating cross border investment into the UK. See-Lian brings a wealth of experience drawn from nearly 40 years in international commercial property. He is the immediate Past President of the RICS, having made history as the first non-British passport holder to be elected in the 143 year history of the professional body.
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BLAKLADER Providing workwear for everyday heroes... 8 093-0004 National Construction Mag ISSUE 103.indd 8
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FOUNDED IN SWEDEN IN 1959 Blåkläder has a long and proud history of manufacturing the highest quality workwear. After over 50 years in the business, this privately owned company has gained considerable expertise and experience in producing clothing that is functional, durable and comfortable. The huge Blåkläder range provides the very best quality workwear specially designed for optimum performance in uses including crafts, garden, painters and plasterers, industry and workshop, manufacturing, high visability, wind/ rain and snow, womenswear and children’s wear.
50+ years of expertise and experience makes Blåkläder workwear among the best of the best, for people with the toughest, hardest and most strenuous jobs. Blåkläder provide the ultimate protection to their customers, the heroes who defy the weather and wind every day to make our lives safer and better. The superior thought and care that goes into every item of Blåkläder gear ensures that these people can make every dayand the future - work for the rest of us. Comfortable and functional, Blåkläder are proud to design and manufacture the workwear that helps the nation’s workforce to provide the rest of us with vital services day in, day out. Blåkläder ensure their clothing is tough enough to protect these heroes by employing rigorous testing methods to ensure they can constantly improve upon the quality and durability of their clothes. That’s how they developed the strength of their famous ‘triple stitch seams’, and the technologically advanced materials used throughout their clothing ranges.
Blåkläder has at its disposal impressive production & logistics resources ensuring finest quality in the finished product. By owning their own factories, they have total control over the entire supply chain from design concept through production to delivery to the end user. This ensures consistent quality time after time. Not only in the end product, but also in important fields such as working conditions, environmental concern and choice of suppliers. To demonstrate their confidence in the quality of their products, Blåkläder offer a lifetime warranty on seams, meaning if during the useful lifetime of a garment a seam should fail, Blåkläder will repair or replace it free of charge provided the garment has not been torn or cut by sharp edges. This assurance of quality is notable in all of the finished Blåkläder products.
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BREHENY – BUILDING BRITAINS INFRASTRUCTURE J BREHENY Contractors Ltd was set up in 1963 by the late Jack Breheny, who came to East Anglia from Ireland with just two pounds in his pocket. Over the years the company has steadily grown, and from the small groundwork company it was it now works throughout England with a staff of over 360. Jack’s son John is now the company chairman and, contrary to current trends, has over the last three years steadily increased annual turnover to over £60m while maintaining margins.
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Breheny is currently capitalizing on previous successes by embarking on an expansion program. With their head office in Suffolk and regional offices in Cambridgeshire, Lincolnshire and Kent, the company has recently established offices on the Oxfordshire/ Buckinghamshire border and in Yorkshire.
PROJECTS Breheny’s projects range from large infrastructure and highways projects to remediation, marine and coastal defence works for a client base including housing developers, commercial industries, government authorities and local councils. Their quality of work and value for money is substantiated through ongoing repeat business and long-term relationships. With over 3000 items of equipment, over 360 specialists and support staff and a robust supply chain, the company offers a range of solutions for any Civil Engineering situation. Their priorities are to exceed clients’ expectations, to communicate effectively with the communities affected, and to respect the natural environment.
PROMINENCE The dedication and ‘hands-on’ attitude of the staff, together with the ethos of being a medium sized, family orientated business, sets Breheny apart from other companies in their field.
“[It] gives us a lot more control over the whole construction process, allowing us to react quickly and prevent problems developing in advance. We would not have this advantage if we had to rely solely on subcontractors,” comments Greg.
“We have long-standing staff. Most have worked here for more than 20 years,” says Greg Atherton, the company’s Business Development Manager. Greg’s role includes seeking out new business opportunities, new clients and improving their relationship with existing clients. The company hopes to continue increasing their turnover and maintaining their margins in the coming years by expanding on their established reliability as a main contractor. Recent projects include major infrastructure works in Oxfordshire for over £10m and they are hoping to increase the number of these types of projects in the future. Their philosophy of predominantly carrying out work with their own plant and directly employed staff has played a huge role in the company’s success during the current economic downturn.
Recently secured projects include a waste transfer station in Kent, coastal protection works in Suffolk and Kent as well as a large infrastructure project in Sussex. In addition, being framework contractors for the Environment Agency has ensured a steady stream of work during these lean times
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TRAINING At any one time, the company has at least 10 per cent of their staff undergoing some form of training. The younger, newer members of staff are engaged on a mentoring process where they get to work in each department for a period of time to gain a better understanding of what the company does.
The business also operates an apprenticeship scheme, and puts their trainees through college and university where appropriate. They also carry out a significant amount of in-house training, and have their own NVQ assessors. Their broad spectrum of on-site training is CITB and City and Guilds approved. Additionally, they have achieved an Investors in People status.
ACHIEVEMENTS Breheny can boast a variety of awards over the years, including a ROSPA Gold Award this year and British Safety Council Award. In addition, during this year they have received ICE Awards for the Crag Walk Heritage Project (coastal protection), the West Cambridge Infrastructure project and the Bowers Marsh Nature Reserve project.
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COLLABORATING TO MEET THE NATIONAL NEED... COSTAIN, one of the UK’s leading engineering solutions providers, has adopted a collaborative approach to working over many years, and this ‘team-player’ and ‘can-do’ approach has become one of the core values of the company. 13 093-0004 National Construction Mag ISSUE 103.indd 13
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The company is proud of its pedigree and was formed back in 1865 by Richard Costain in Liverpool. During the Second World War, Costain helped create the remarkable Mulberry floating concrete port. This was towed in sections across the English Channel to give the Allies a logistics foothold in France in the days following the D-Day invasion. The company continued to expand and by the early 1970s, more than half the Group’s turnover came from international operations in 25 countries and in 1971 Costain became the first UK contractor to win the Queen’s Award for Export Achievement. In recent years, Costain has refocused on the UK and meeting national needs for improved infrastructure, renewable energy and a sustainable environment, in addition to a number of international operations. Costain won the ‘Contractor of the Decade’ award in 2010.
CHOOSING COSTAIN ‘Choosing Costain’ is the company’s strategy and provides the blueprint for the next stage of Costain’s development
in line with the significant changes which are taking place in the industry over the next decade. Costain decided to adopt BS 11000 partly because of its increasing network of relationships with major clients and supply partners and partly because it was realised that the new standard matched well with the Choosing Costain strategy. “It’s almost a no-brainer, collaboration is embedded within our culture, so why not have external verification?” said Tony Blanch, Costain’s Business Improvement Director. Costain have witnessed customers increasingly demanding more value for money and the Costain approach has been to base this on solid relationships which has lead to the company order book now comprising of over 90% repeat work. The Choosing Costain strategy is taking Costain into new markets as it offers an increasingly a full-service offering, from front-end engineering consultancy and design, through construction to back-end care and maintenance, which may often mean forming joint ventures and alliances with organisations from differing business sectors that were previously unknown to
Costain. For Costain, BS 11000 is all about how you work collaboratively, which may be upwards with customers and downwards through the supply chain or sideways in joint venture. To achieve certification a company has to demonstrate that, rather than simply starting to work with another organisation that it firstly assesses itself and determines what type of other organisation it wants to work with. This involves considering more than purely technical attributes but also the ‘culture’ of a potential partner, to see if it will be a good ‘fit’. A gap analysis is then undertaken, to determine whether there are any areas in which the two companies’ attributes do not join up and if those gaps can be bridged. As well as carefully considering the factors necessary to achieve a good relationship and working together to create added value, an important facet of collaboration is also planning an exit strategy from a partnership. At the commencement of a relationship it is impossible to list all the ‘triggers’ that will lead to disengagement. For that reason Costain developed a tool for regular reviews to identify changing
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circumstances and the effect they are likely to have on the relationship. The exit decision tool includes prompts to changes in the marketplace, organisational structures, personnel, service offering, and current obligations. Other current collaborative improvement initiatives involve: • Building on their status as the first contractor to achieve certification to BS11000 and roll it out further to involve more partner organizations in different sectors • Further enhancing information security and business continuity across Costain; Costain already hold certification for ISO 27001 for information security and is now seeking accreditation for the new ISO 22301 standard for business continuity – this is particularly important as Cost ain is carrying out more aftercare and maintenance type contracts and customers want assurances of a 24/7 service from their key suppliers and partners.
• Application of collaborative Lean improvement techniques to bring about sustained and tangible improvements for the benefit of both Costain and its customers. • Working with key supply chain partners to help develop their own capabilities in many of the items identified above. All of which is helping Costain and its stakeholders to develop innovative engineering solutions by focusing on the issues we all care about. The Costain strategy is focused on major customers addressing national needs delivered though longer-term, larger contracts and extensions, incorporating a broader range of services, which Costain believe is best achieved by long-term, successful relationships with our own people, our customers and partners, our investors, and our whole community.
• Developing and enhancing their measuring and assessment processes (based on business excellence) to cover all parts of the business at all stages in the life-cycle of a contract.
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CROFTON LEADING CONSULTING ENGINEER with a commitment to innovation, sustainability and energy efficient engineering. 16 093-0004 National Construction Mag ISSUE 103.indd 16
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PEOPLE “Our people set us apart from other businesses,” says Hale. Crofton prides itself on having a team that is passionate and knowledgeable about engineering.
the business will continue to grow in a sustained and steady manner as it has been doing for the last thirteen years.
“When there are challenges, our team will always go the extra mile. What really matters is management and the way in which issues onsite are dealt with,” explains Hale FOUNDED by Steve Hale thirteen years ago, Crofton has grown from a freelance consultancy into a business that employs 35 people with offices in central London, Hadlow in Kent and Newhaven in East Sussex. It places a strong emphasis innovation, sustainable engineering and on training young people; allowing them to develop their skills and talent working for the company. Hale worked for engineering consultancies for 13 years, before he started working freelance. However, many of his previous clients wanted to stay with him, and he soon realized he needed the infrastructure to offer them a full engineering consultancy package. Crofton was born, and within a year the company had completed a flight simulation building for BMI.
Crofton’s prudent business model is constantly maintained by its directors. It has been key to the business having sufficient cash to operate successfully during the recession.
PROJECTS
EDUCATION
Crofton has been part of numerous projects in its 13 year history. It has undertaken significant work for Imperial College London, ranked in the top 6 universities in the world, particularly on the university’s high-tech science laboratories.
Crofton invests heavily in young people, and is a major sponsor of the Engineering Development Trust’s Engineering Education Scheme, which sees A-Level students working alongside engineers to further their interest in science and maths. It currently sponsors a number of engineers within the company who are working towards Masters degrees, while Hale himself sits on the London Chamber of Commerce and Industry Skills & Employment Forum.
In addition, it has completed many luxury residential projects, for clients such as the Portman Estate. Crofton has also worked with an array of health and commercial clients. Hale is confident that
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AWARDS Crofton has won a raft of industry awards, most notably the CIBSE Young Employer of the Year Award in 2011. It was also named Building Services Consultant of the Year at the 2012 Construction News Specialists Awards. “It is fantastic to be recognised for our achievements in the construction industry. Winning the CIBSE Young Employer of the Year Award is something I am incredibly proud of,� says Hale.
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THE ENGINEERING INDUSTRIES ASSOCIATION THE Engineering Industries Association (EIA) is an organisation with over 60 years experience in promoting trade and representing the interests and aspirations of the UK engineering manufacturing sector, particularly SME’s. They are well known as accomplished lobbyists, who make representations to Government departments, Bank of England and other organisations that affect their members’ interests.
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They promote a wide range of free services and benefits that enable members to deal with business and legal problems using the best expert advice. They are an Accredited Trade Organisation (ATO) for UK Trade & Investment (UKTI) assisting UK SME companies in their participation at overseas engineering trade shows and are able to obtain grant funding for eligible UK exhibiting companies. The EIA can offer companies a considerable value for money return on membership.
MISSION STATEMENT The Engineering Industries Association actively encourages the pursuit of excellence, providing a network of information and assistance with effective lobbying and representation - helping promote the engineering industry in the UK, Europe and global markets.
CODE OF CONDUCT The EIA believes that this aim can be assisted by its members agreeing to a binding voluntary code that seeks to ensure fair play among all parties in a transaction. Many EIA members include a copy of this code of conduct with tender documents when quoting for new work.
PEOPLE AND REGIONS Headed by EIA President, Sir Ronald Halstead CBE FRSC, the EIA team based at its London headquarters and through its Regional Committees, provides practical help, information and guidance.
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EXPANSION BOOST CELEBRATING their 15th year, Groundlevel was established by managing director, Lewis Nunn in 1997 as a landscaping and grounds maintenance business. Over the last 15 years the company have expanded their scope to become a Total Facilities Management company, providing services to many commercial, educational, business and property management sectors throughout the North West of England and the Midlands.
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can be tailored to meet specific client requirements and can take care of all of their facilities management and building maintenance requirements to ensure compliance as a “one-stop shop” for F.M.
EXPANSION In their 15th year of operation, despite such a difficult climate the business has continued to grow, and has recently secured a substantial financial boost to fund their expansion further. Seneca Capital Limited has taken a minority stake in the company and Tim Murphy has taken a seat on the board. They have also recently been awarded a £1.2 million contract with a prestigious London based property management company. Phase 1 of this new contract commenced on 3 September, with phased mobilisation planned for further business. Amanda Syverson, HR and Business Development Manager at Groundlevel said: “During the last few years we have admittedly seen a downturn like most companies, but we have carried on winning new business, and we have done fantastically considering the economic climate. We will be growing by 25 per cent.” Amanda’s role within the senior management team at Groundlevel is to manage the continued growth of the company, whilst overseeing facilities management and the operational efficiency of their specialist in-house teams and sub contractors. She also holds overall responsibility for the HR and HSE functions of the business. “Being relatively new to the business, having joined Groundlevel in May this year, I feel proud to have joined this dynamic and evolving FM Company at such an exciting time in their expansion. I have seen huge growth and change in a short space of time and anticipate
this continuing through 2012 / 13 and beyond.” Groundlevel currently employ 73 people, with the largest department being Grounds Maintenance. They also have a cleaning department, window cleaning, reactive and projects departments, all supported by a specialist office based team. They have already increased their in-house resource by 19 per cent in 2012 and anticipate further growth in their staffing levels of around 25 per cent by mid-2013 As they are in the early stages of new contracts, their immediate plans are to mobilise these contracts and nurture their existing clients to ensure their absolute satisfaction in order to continue to maintain their reputation for excellence. They have some new contract negotiations currently underway. “We hope to be fortunate enough to develop equally strong relationships with new clients over the coming months,” says Amanda.
Outside of the education sector, Geoundlevel provide services to valuable commercial and residential clients. In addition to landscaping which is the most prominent and longest standing area of the business, they are also exceptionally strong in all fields of selfdelivery from cleaning, window cleaning and specialist trades such as decorating, roofing, electrical, joinery etc. These specialist services are lead by a senior management team consisting of Facilities Management, Operational, Finance, Contracts and HR / HSE expertise; all supported by an office team consisting of surveyors, customer services and accounts specialists At Groundlevel the client always comes first. “We are extremely fortunate to have such good clients and we strive to nurture and grow our relationships with them. We are extremely proud to have received numerous compliments and testimonials from various schools,” comments Amanda. Their ongoing commitment to supporting the local education sector is to be further evident at the upcoming “Local Heroes Awards Ceremony” being held at The Halliwell Jones Stadium in Warrington on 4 October, where Groundlevel are proud to be sponsoring “The Teacher of the Year” awards. Groundlevel Limited, based in Warrington, were highly recommended in the Block Insure Property Management Awards at an awards ceremony at Lord’s cricket ground in London in 2011: Contractor of the Year, sponsored by RMG:
SERVICES
(WINNER: Sitex Orbis)
Groundlevel provide a range of services to the education sector, currently working with approximately 40 schools in and around the North West region; it is their objective to further develop this area of the business later on this year or early 2013
HIGHLY COMMENDED: Ground Level
Aside from individual services or contracts which can be provided upon request for their education sector client, the company also offer a bespoke “schools management package” that
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VERSATILITY KEY TO FINANCIAL AND COMMUNITY SUCCESS BASED in Nottinghamshire, Jordan Road Surfacing was established in 1995 by Barry Jordan, who started on the tools and built the company into what it is today. 24 093-0004 National Construction Mag ISSUE 103.indd 24
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The company has a comprehensive fleet of machinery to cover all their clients’ needs from road planers to rollers. They now also have a Civil Division, which was introduced last year. Jordan is also the first independent company to have a foam mixing plant machine for the recycling of materials, which they acquired about four months ago. Company Director Ady Wright, who is responsible for liaising with various clients, explains that Jordan is a “one stop shop” as all their work is carried out in-house. They do not hire subcontractors, thus reducing their running costs, which is then carried over to their customers. The company employs 50 workers and 10 office based staff, and their clients include Leicestershire, Nottinghamshire and Lincolnshire County Councils and large supermarket chains including Asda, Tesco and Morrisons, who they work for nationally.
CUSTOMER SERVICE According to Ady, it is their customer service coupled with their policy of keeping everything in-house that has got them through the recession.
“We are working with you, not for you,” exclaims Ady, “The lines of communication are always open.” “We have a trustworthy name and are known to be friendly and committed. The working partnership we have with clients is really strong”. All the company directors and senior manager take a very hands-on approach, and are available on their mobile phones 24 hours a day. There has had to be some adaptations during the recession in terms of the work, and they ensure that their plant and machinery are very well maintained and usually replaced every two to three years.
COMMUNITY PLAYERS As well as being committed to their clients, Jordan are also committed to their local community. They generally only employ locally, and exceed government expectations in this regard. In addition to their major contracts that allows them to compete with leading companies in their field such as Tarmac, Jordan also works on a much smaller scale with local Brownie and Scout groups. They support various charities locally, and pride themselves on their versatile approach.
Furthermore, they have an excellent environmental policy, and have a strict recycling program in place. They have managed to reduce their CO2 emissions significantly over the past few years. The company plants a tree every month to offset their carbon emissions.
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MBM FOREST PRODUCTS - MAJOR SUPPLIER OF STRUCTURAL TIMBER AND ENGINEERED TIMBER 26 093-0004 National Construction Mag ISSUE 103.indd 26
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AS a wholesale importer and distributor of timber, MBM Forest Products is the structural timber and panel products trading arm of the CTH Group (Consolidated Timber Holdings Ltd). Established in 1966, the then Prime Minister Harold Wilson opened MBM’s Terminal Operation in Newport, South Wales. Today, most products come directly into MBMs facility in Tilbury Docks, Essex.
PRODUCTS AND OVERVIEW
cost competitive alternative to LVL and Glulam. This product is typically used as beams alongside ijoists or can be used as a cost effective rimboard in timber frame construction.
STAFF AND TRAINING The company has over 30 employees spread between Tilbury and regional sales offices. As well as dedicated area representatives, MBM also has specific sales staff who provide in-depth knowledge on key product lines.
ENVIRONMENT MBM only buys products from wellmanaged, sustainable sources. Today, almost all suppliers are FSC or PEFC certified. In addition to FSC and PEFC chain-of-custody schemes, MBM conducts regular mill visits with all suppliers to ensure the highest possible standards and best environmental practice.
MBM services the timber industry throughout the UK with bulk supply of structural timber and panel products. In 2011 MBM became the UK distribution partner for North American market leader LP Building Products and their range of LP SolidStart engineered wood products. Driven by the on-going changes of part L in the building regulations, MBM and LP have simplified the ijoist experience for the small builder, making ijoists a simple off-the-shelf product, available from nonspecialist timber merchants. In addition to ijoists, MBM offer LP SolidStart Laminated Strand Lumber (LSL) as a
IF YOU WOULD LIKE TO PLACE A FEATURE OR AN ADVERT IN THIS MAGAZINE PLEASE CALL STEVE RUSHWORTH AT S&S PUBLISHING ON 07807 492398 OR SEND AN EMAIL TO STEVE@SNSPUBLISHING.CO.UK
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CHAMPIONING SAFER WORKING PRACTICE CIVIL engineering contractor, R&D Construction has been providing safe, quality services for over 25 years. They endeavor to keep their customers happy by remaining consistent and approachable. “Our main ambition is to be the best at what we do,� says Marcus Normanton, SHEQ Manager. Marcus has been in the construction industry for 20 years, and has a wealth of knowledge and experience about health and safety in the industry.
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HEALTH, SAFETY AND THE ENVIRONMENT The company has an excellent attitude toward safety and environmental issues and it is with the full backing of the Directors and the senior management and the full cooperation of the workforce that they have been able to fulfill so much in a relatively short space of time. Marcus manages the safety of 76 employees and various sub contract labour working on Civil engineering projects in the areas of agriculture, commercial, environmental, housing, renewables, restricted access zones, special projects and utilities. He is currently working toward an NVQ5 Diploma in Safety and this will enable him to obtain GRADIOSH status and work toward gaining full-chartered membership of IOSH. “When I joined, R&D already had some robust policies in place but there were some gaps that required filling, this has been achieved by producing and implementing the policies and educating the work force of the requirements. I will on an average month visit all the sites and carry out a recorded inspection on Two or Three of them. We run an AMP
inspection programme so there is a requirement for the contract managers and one of the directors to complete an inspection each month as well,” shares Marcus. The company produces bulletins on a monthly basis along with toolbox talks, team talks and a monthly newsletter. They have a safety forum, enabling issues to be raised and resolved as early as possible. Their current campaign is near miss reporting and they are working hard to encourage the reporting and review the findings to enable them to implement change or introduce a safe procedure where required. R&D Construction champion a zero tolerance toward accidents. They are now looking at ways to reduce their carbon footprint across the business; from the company car policy to ensuring plant is maintained to an extremely high standard.
the company also run their own plant division and workshops. They have gained various accreditations including CHAS, SMAS, Lloyds Register, and just recently Achilles UVDB. They have an excellent training budget and have established a partnership with C&C training and by working together they are able to offer tailored courses. Marcus continues to develop and deliver specific industry related in house courses.
LOOKING FORWARD With an enviable turnover of approximately £10m, R&D Construction is at a stage where they can offer a full turnkey package, and have begun doing so. The company is confident in what they do, and believe this inspires confidence from their clients.
Where possible we will source materials locally and also look at sharing transport for travel to site.
All members of staff are professional, and the company is currently going through a rebranding process, which is expected to be complete by the end of this year.
SERVICES AND ACCREDITATIONS
“I enjoy working for R&D and I have a passion for my position,” concludes Marcus.
As well as their civil engineering works,
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CIVIL ENGINEERING SOLUTIONS IN THE NORTH WEST AND NORTH WALES S&S GROUNDWORKS Ltd are a Liverpool-based civil engineering contractor that have been providing a very high quality product to the construction industry since 1997. 32 093-0004 National Construction Mag ISSUE 103.indd 32
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Their commitment to exceed their clients’ expectations and to provide a high quality service at competitive rates ensures that their clients return to them over and over again. S&S Groundworks have developed strong commercial allegiances with some of the UK’s largest house builders as well as many other smaller developers throughout the North West and North Wales. Recipients of many NHBC ‘pride in the job’ awards, they continually strive to stay ahead of their competitors and this philosophy has ensured that they have maintained a steady growth during the last fourteen years. The specialist site teams have a proactive approach to their work allowing structured progress on each of the contracts. If and when unforeseen problems occur on site, which can always happen no matter how organised the company, S&S Groundworks has the infrastructure in place to enable these problems to be overcome with little or no fuss. They work closely with their clients’ site management to assist in delivering critical elements of the build programme on time.
HEALTH AND SAFETY
SERVICES
S&S Groundworks take health and safety extremely seriously and as a CHAS accredited contractor, they are continually aiming to achieve zero reportable incidents. The company employs their own Health, Safety and Training Manager whose sole responsibility is to ensure that S&S employees are kept informed and equipped to carry out the job safely and successfully. Training needs of their employees are identified early and they have a commitment to ongoing training and the company supports the CITB construction skills scheme.
The main services S&S provide are Groundworks, Roads and Sewers, Bulk Excavation and Surfacing. The company own and maintain a fleet of 360° tracked excavators, dumpers and small plant as well as operating a small fleet of 20 ton tippers and grab wagons. This range of machinery enables them to take on contracts of any size. Excavators and drivers are available to hire by the day or by the week.
All of their employees are either CSCS or CPCS qualified as a minimum, and they also have section 278 qualified ‘street works’ personnel. Their entire workforce undertakes regular toolbox talks, which enables the company and its team to stay abreast of “ever changing” legislation and building regulations updates.
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GLANVILLE ENVIRONMENTAL GLANVILLE Environmental has been trading for nearly 30 years, but its origins are very different to the company that you find today!
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The business first operated as a oneman business, with the founder David Glanville utilising a single tractor and tanker working locally within a 15-mile radius of Plymouth. The first tanker lorry was bought five years after the business was established which allowed the company to broaden its working perimeter and to empty septic tanks. As the business expanded, David was able to purchase his second lorry and the number of lorries and employees grew.
name to Glanville Environmental, which more accurately reflects the breadth and depth of services that they offer today.
The business was incorporated as Glanville Cleansing Ltd. in 2000 and purchased its own High Pressure Jetting equipment. This facilitated further company growth, opening up several new markets including the utility and rail industries.
With a range of general-purpose tankers and tractor units designed to carry all types of waste, Glanville Environmental offers Gully and Septic Tank emptying, Jet Vac drainage and culvert cleaning and hydraulic root cutting, Confined Space (Breathing Apparatus) entry teams, and a full range of tanker services.
Responding to the increasing number of customer requests for groundworks, construction and pipe systems repair and installations, a construction division was established in 2001. This flourishing division has expanded rapidly and complements the company’s waste management services. Today Glanville Environmental offer a unique ‘one stop shop’ solution covering the whole of the South West region; operating from coast to coast, stretching all the way from Lands End to Swindon. In addition to its thousands of private customers, Glanville Environmental are also approved contractors with South West Highways, South West Water, Wessex Water, The Environment Agency and numerous construction companies throughout Southern and South West England.
SERVICES Glanville Environmental provide a fast response waste management, construction, sewer and drainage fault-finding service for both domestic and commercial clients.
The company’s groundwork teams also provide ‘no dig solution’ drainage repairs, CCTV Inspection Surveys, tank and pipe system repair, renovation and renewal, car park, golf course and grounds maintenance, manhole, pathway and soakaway construction and the installation, commissioning and servicing of pumps, septic tanks, fat traps and bio-treatment plants.
A waste treatment works at Lee Mill has recently been acquired by the company’s sister company Environmental Recycling Centre Ltd., in order that Glanville Environmental can treat waste in an efficient and environmentally friendly manner. These works also act as an additional location to keep their lorries and tankers which not only lessen the concentration of traffic in the West Devon area but also allow them to be more response and efficient. Additionally the treatment works allow them to conserve fuel and save time and consequently they plan to extend them further in the future. A third depot has recently been opened near Bridgwater, allowing the company to widen their operational area and become a more environmental and community friendly company, and they have now taken the next step in their development by changing their trading
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PASSIONATE ABOUT CUSTOMER SERVICE Glanville Environmental have built our client base on the provision of exemplary Customer Care, combined with proven utility expertise. The company is a BSi ISO 14001 EMS accredited company with over 30 years industry experience, and they have an excellent reputation for problem solving and the completion of projects in a professional and efficient manner.
AREA The company’s area of operation is extensive, covering the whole of the South West of England. Their services are located near Plymouth and Bridgwater with excellent road links to the A30, A38, M4/5 and A303, enabling them to provide comprehensive coverage throughout Devon, Cornwall, Somerset, Dorset, Wiltshire and Gloucestershire.
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NEW BUSINESS IN A RECESSION NATHAN Lawson, together with his partner Jessica began trading under his own name last year. We spoke to him about his business and the challenges of starting out in a recession.
CAN YOU GIVE ME SOME HISTORY AND BACKGROUND INTO THE COMPANY? Formed in April 2011, N. J. Lawson Groundwork’s was set up after a father and son partnership was dissolved following my father’s retirement. I had to make the decision as to weather I wanted to continue with the old name, my fathers name or start a brand new company using my own name. As I am keen to make my own reputation, and not trade off the back of my fathers name who is well known in the local area, I started N. J. Lawson Groundwork’s. Since the birth of N. J. Lawson Groundwork’s back in April 2012, the company has gone from strength to strength, the company has been involved in some big contracts and also some fairly small domestic ones. Both have tested the company skills.
HOW MANY PEOPLE DOES THE COMPANY EMPLOY? I am for all intents and purposes a ‘workaholic’. I am also a perfectionist. To that end I do as much of the work that comes in myself. That way I know the jobs been done right. ‘if you want a job doing properly do it yourself…’! However when jobs are just too big for one person I have a number of work colleagues who are self-employed who are happy to come and work alongside me. On the administrative side my partner Jessica Watkiss is the one in the driving seat. She is a whizz on the computer and with the company accounts, VAT returns etc. I don’t know what I would do without her!
CAN YOU TELL ME A BIT ABOUT YOUR ROLE AND WHAT IT ENTAILS? My role is very varied due to the range of locations I find myself working in. If, for example, I am working on a farm, I may find myself erecting farm buildings. Here I would predominantly be responsible for digging out the area for the foundations to go into. I would then build the foundations possibly 50cm/1m out of the ground. I am a dab hand in a machine; as such I am often contacted by plant hire companies when they are in a pickle to drive one of their machines. Such machines could range from a three tonne mini digger right up to a 30 tonne digger, and
everything else in between. If I am working on a domestic site, I may be preparing and laying a driveway in tarmac, block paving or chippings. I may be digging out a pond or making a water feature. I could be erecting an extension or a permanent shed. My role is as you can see very varied. Everyday potentially presents a new challenge.
WHAT ARE YOUR PRESENT AND FUTURE PLANS? I want to carry on with the business in the manner it has been going up to now - well. I want to get the company name out there, and potentially secure bigger contracts. I would like to continue to expand the business and be as successful as I possibly can be.
IF YOU HAD TO NAME ONE KEY AMBITION OF THE COMPANY, WHAT WOULD IT BE? To make N. J. Lawson Groundwork’s the biggest, most well known name in the trade. The company that should someone for example say ‘Oh I would like to build an extension on the side of my house’ to which someone would reply call ‘N. J. Lawson Groundwork’s up’
WHAT ARE SAME MAJOR MILESTONES AND ACHIEVEMENTS OF THE COMPANY
WHAT SETS YOU APART FROM OTHER COMPANIES IN YOUR FIELD? What can I say… The fact that N. J. Lawson Groundwork’s really does provide a bespoke service. If something has been done to what I thought the client wanted, but then when they see the finished product, and believe they wanted something else, I work with them to make the changes that will make them happy. I really care about the reputation of my company, and am willing to go that extra mile to make sure it remains good. A lot of the work I do is under the surface and some other companies see this as a red light to do a ‘shoddy’ job because it can’t be seen. When such work then goes wrong, it is often my number people call to fix the mistake. I am proud of the fact that whether my work can be seen or not I give 100%.
WHAT HAS HELPED YOU GET THROUGH THE RECESSION? Because I am versatile as a worker within my field, I have been able to do a range of work, often things that given the choice I possibly wouldn’t – because it is not technically groundwork’s. Prior to starting N. J. Lawson Groundwork’s I spent a lot of time driving machinery, this is something of a blessing, because I have had to rely on it from time to time when my own phone has not been ringing. I think as well keeping a positive attitude has helped.
Running a small fleet of vehicles
When I first started out on my own last year I was naturally apprehensive as to whether I could make the company work. We were then as we are now in a recession, I didn’t know whether this would positively or negatively affect the business. As it turns out it has in the main been positive. I am really pleased that I made the decision to initiate N. J. Lawson Groundwork’s, it means that I can really take ownership for the work I have done, I can be proud of it because it is my work, nobody else’s.
On a personal level, the fact that my partner and I are still together – things have not always been plain sailing with the business, there has been our fair share of work related stress involved.
I would say to anyone on the verge of starting their own business, but have doubts as to whether it will work to go for it. If you don’t try you will never know whether it will work or not.
Still being in business in April 2012 – this is an achievement considering the current economical climate and the fact that more businesses are closing rather than starting up. Purchasing my own plant machinery and trailers
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SMALL ENOUGH TO CARE Steel and Site is an independent structural steel stockholder and structural steel fabricators based in the Midlands. With over 20 years experience the company take pride in being able to design, fabricate, and install all types of steelwork projects. Steel and Site is based in Dudley, West Midlands, and work out of 12,000 sq feet of warehouse, complete with 2 large cranes. They offer a range of products at affordable prices. Over the years their knowledge and technical expertise has grown through working on many steel projects across various industries. All their staff are fully trained in the art of design and manufacturing.
With the combination of technical equipment, skilled staff and delivery vehicles, the business can design, build and deliver complicated requirements within a short time period. Steel and Site prides itself on exceptional customer service and is committed to its promise to deliver quality steel on site, on time. Joint Managing Director, Westley Round says that the company offers a
personal touch to their clients. “We are small enough to care. Our customers can contact the people right at the top on their mobile phone, and we will be available.” “We are dedicated to becoming a premier structural steel supplier to the building and construction industry.”
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PROUCTS & SERVICES Steel and Site are a specialist Steel Stockholder and specialise in RSJ Steel Beams, for both builders and the general public. Whether it is a single beam or an entire fabricated and erected frame, the company are able to supply all of your structural steel. They supply all steel cut to size. Additionally, they offer a full fabrication service to accommodate hole drilling, mitring and welding to the client’s exact needs. RSJ Steel Beams can be supplied with splice connections for loft conversions. Steel and Site are a specialist loft steel specialists. RSJ Steel Beams for loft converters, builders and the general public. Steel and Site can design, manufacture and install a range of structural steel solutions for a variety of projects including: Steel Stairs, Residential Steel, Canopies and Shelters, Access Platforms, Steel Buildings, Mezzanine Floors
ACHIEVEMENTS In spite of the economic recession, Steel and Site have managed to increase their turnover every year for the last few years. “I think we have coped quite well,” says Westley. “Online marketing has helped us a lot”.
IF YOU WOULD LIKE TO PLACE A FEATURE OR AN ADVERT IN THIS MAGAZINE PLEASE CALL STEVE RUSHWORTH AT S&S PUBLISHING ON 07807 492398 OR SEND AN EMAIL TO STEVE@SNSPUBLISHING.CO.UK
The company celebrated their 20th birthday last year, and is hoping to continue doing as well as they have done. They are CHAS registered, a member of the Guild of Master craftsman and a member of the Builders Conference. Their main focus at the moment is to get ISO 9001 registered, which they should have by the time this goes to print.
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WORLD LEADING HOSPITALITY ARCHITECTS ESTABLISHED in Waikiki, Hawaii in 1946, the original four partners of WATG established their architectural practice with the sole intention of assisting in the postwar rebuilding programme.
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THE WATG STORY During the 1950s, Hawaii became an important strategic location as a refueling hub for all the trans-pacific air traffic. This was in turn was a key trigger to the development of Hawaii as a holiday destination. WATG took a very key decision to aligned itself with this industry and established itself as specialist in hospitality design. The companies first five star project was the Royal Hawaii Hotel in Waikiki and very quickly WATG also became associated with upper upscale development. As air travel unlocked many new destinations in the US and around the pacific rim so WATG continued to expand. The second office was opened in California in the mid 1970’s with the intention of serving North America. Fifteen years years later, in 1991, the company saw their third office open in London, serving Europe, North Africa and the Middle East. More recently, WATG opened in Singapore, which now serves the AsiaPacific region. These three hub offices in California, London and Irvine deliver all the company service lines of architecture, master planning, landscape architecture, interior design and strategy. In addition to these 3 strategic hub offices the company also has two interior design studios in North America, one in New York and the second in Beverly Hills. Globally, the company employ between 400 and 450 people, with just under 100 of these working in the London office alone under the guidance of Senior VicePresident Jeremy Heyes.
LONDON Jeremy, is an architect, has been with WATG for 20 years. His duties as Senior VP centre around the delivery of world class hospitality design. The work involves understanding the client’s aspirations, the guest psyche and the requirements of the international hotel operators “All our designers travel regularly and are update with all the current trends in the hospitality and leisure industry. They acquaint themselves with new ideas from across the globe to give our clients’ cut edge design solutions for their new hotels. ” shares Jeremy.
PROJECTS The London office is currently working on projects in the Middle East, Morocco, Turkey, Russia and the CIS as well as India and China. The company boasts an enviable portfolio, working with some of the world’s most iconic hotels such as Claridge’s in London or the Emirates Palace in Abu Dhabi. The company is also proud of delivery hotels that establish new standards of luxury such as the Hotel Monte Mulini, Rovinj, Craotia which is a true international standard 5 star hotel. “Current projects include the first golf destination resort in Russia in Rostov, the new Missoni Hotel and Resort in Belek Turkey, the Ritz Carlton in Tamuda Bay, Morocco and a large Resort with multiple hotels called Al Houara also in Morocco. Indeed the office is busy” says Jeremy. WATG has a very specialized approach to design when they start on a new project. “We offer an integrated solution, covering architecture, planning, landscape and interior design. Our design professionals have variety of different cultural and professional expertise, so we really don’t look at design in the old fashioned professional
disciplines. Many of the mistakes that happen in hotel projects are a result of turf wars between various design disciplines which costs the clients’ time and money. WATG aims to eliminate this practice and to deliver a seamless service whether the service is provided in house or via specialist sub contractors,” Jeremy explains. “As a company we have decided to deliver our global service from 3 strategic hubs offices, but we are flexible enough to respond to certain client projects in certain regions with a regional team. Take for example our recent completion of the opera house in Oman. We responded by working with local Omani architects and the project took us six years to complete. It is a stunning building that is now featured on the Omani bank notes ”.
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VISION WATG pride themselves on designing environments that lift the spirit, and aim to provide people with a welcoming experience that exceeds their expectations. “It is all about the guest experience. Hotels are very reliant on people recommending them to others, and so we always have people at the centre of our designs. The architectural response is frequently driven by visionary clients. In cases we try to create an aspirational and romantic ambience,” adds Jeremy. From barefoot resorts to city hotels, WATG adapt their designs to the people they are aiming to attract.
IF YOU WOULD LIKE TO PLACE A FEATURE OR AN ADVERT IN THIS MAGAZINE PLEASE CALL STEVE RUSHWORTH AT S&S PUBLISHING ON 07807 492398 OR SEND AN EMAIL TO STEVE@SNSPUBLISHING.CO.UK
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BRINGING BETTER CUSTOMER SERVICE AND QUALITY CONTROL FORMED earlier this year, The Concrete Team is a business that has managed to establish itself quickly within the construction industry despite the current economic climate. 44 093-0004 National Construction Mag ISSUE 103.indd 44
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Founder Allen Patrick decided to start the business after witnessing a lack of customer service and quality control at other companies. He has approximately seven years experience within the industry. The Concrete Team currently consists of a team of five people, and are expecting a turnover of approximately £370k, although they hope to expand and improve within the coming years.
SERVICES The Concrete Team supply a range of concrete services, including concrete pumping, barrowing or barrow and lay service. They offer a friendly, helpful and professional service to trade and DIY customers 24 hours a day, seven days a week. They use modern 11 metre volumetric vehicles with computerised batching, so customers use exactly what they need, and pay for only what they use. The company currently covers all postcodes within the M25 area, and are happy to travel further upon request. They are involved with quite a few
companies at the moment, and have great potential for expansion, with plans in the pipeline to go nationwide. “Our main aim is to provide a better all-round service and excellent quality products,” says Allan.
EMERGING IN A RECESSION While many companies within the construction sector have been suffering during the economic downturn, The Concrete Team have emerged and are doing well. “It is not really difficult to do well,” says Allen, “I am admittedly an optimist, but the recession just means people are less likely to buy new homes. However, a lot of people are fixing up their houses and with the relaxation of the planning application process there is always work out there. We are hoping that once we are out of recession and there are more new-builds, we will grow even faster and have even more high profile work”. http://www.theconcreteteam.co.uk/
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LYNCH PLANT HIRE LYNCH Plant has been established for over 30 years and is a leading name in the plant hire industry. The company have accomplished this by listening to their customers and implementing cost-effective methods to meet their requirements. 46 093-0004 National Construction Mag ISSUE 103.indd 46
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COMPANY DIRECTORS
SERVICES
• Weekly Reporting - On Hire lists
Liam Lynch is the founder and Managing Director of L.Lynch Plant Hire and Haulage Ltd. He is ably supported by his sons, Merrill, who is the Company’s Operations Director, and Robert, who is the Company’s Sales Director.
Lynch are proud to offer a complete range of products, services and solutions to their current and future customers alike in all construction disciplines. Their experienced team combined with an extensive fleet of modern plant and related services makes them confident that they can meet hire demands.
• Security - Their security procedure is 4 star Thatcham approved.
Together they provide a strong vision of the company’s strategy to meet hire demands.
MEETING “HIRE’ DEMANDS BEING THE BEST Lynch Plant Hire have a strong commitment to their customers which ensures the best service is given at all times. They deliver this standard by employing highly-skilled and well-trained staff, and with continued investment into the latest machines and technology. The company have the ability to meet the highest demands. When choosing Lynch customers can be assured that their demands will be met - if not surpassed - by a professional team working to give them the best results. The main aim of the company is to be recognised as the leading plant hire company in the country. This will be achieved through their excellent customer service and determination to exceed.
Lynch’s many years of experience mean that they have developed excellent solutions to the challenges that present themselves time after time. The company is determined to make the complex simple. For clients, this means that it gets done by all of the hard work they do behind the scenes, they can meet the higher demands of customers.
• Audible Reverse Alarms • Reverse Cameras • Accreditation Schemes - Building Confidence Scheme (Achilles), FORS (Transport for London), 180001 (Safety ISO), 14001 (Environmental ISO), Constructing Better Health • Equality and Diversity - initiating new schemes to encourage opportunity for all in the construction industry
HIGHER DEMANDS MADE IN THE LAST YEAR • Quick Hitch Upgrade - This was implemented at great cost to reduce risk of a fatality or serious accident • Extra Training - Environmental, site-specific inductions, sector-specific training cards (National Grid, Rail, Thames Water, etc.)
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QUALITY, HONESTY AND REALISM KEY TO SUCCESS PAVE-AWAYS is a successful privately owned construction business with a dedicated team of construction professionals. The company is passionate about delivering quality results on time, safely and on budget and pride themselves in providing continuity of work for the local community. 48 093-0004 National Construction Mag ISSUE 103.indd 48
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Pave-Aways directly employ 75 people, with a further 60 to 100 specialists on site at any one time. They carry out contracts for the private and public sectors across a spectrum of construction projects ranging in value from £40,000 to £6 million. With nearly 40 years of experience, the company pride themselves on being a leader in the ever-changing construction industry within the surrounding counties of Shropshire and Mid & North Wales. As a medium sized company the directors have a direct “hands on” role in the business allowing our clients direct access to the company’s senior management. The large levels of repeat business are an indication of the good relationships established and the high degree of customer satisfaction. PaveAways has shown steady but controlled growth for many years building up a firm financial base and a team of well trained and experienced employees.
HISTORY Pave-Aways Limited was incorporated at the beginning of October 1973. The Company operated for twenty-four years from shared premises at Park Hall, Oswestry. In the early days much of the work was of a civil engineering nature comprising of groundworks, hard landscaping and constructing paths, drives and roads for local builders and private clients. As time went on the Company obtained building maintenance contracts at military and various other establishments. The building maintenance and building construction gained a far greater prominence and gradually took over the main activity of the business. By 1997 Pave-Aways Limited was well established as a good building company with an experienced management team, a proven workforce and sound business procedure. In 1997 Cliff Evans (Knockin) Limited (a sister Company operating from the same site) was sold and Pave-Aways Limited moved to “Avenue Mill, Knockin”. The turnover of the Company in 1997 was £6.5 million and the Directors set about expanding the client base and taking on larger and more demanding projects. The reputation of the Company grew and by 2011 the annual turnover had increased to over £15 million and the directly employed workforce to over eighty.
Pave-Aways Limited is a self-financing Company that has achieved a steady controlled growth. “The contracts undertaken in the early days have little resemblance to the contracts carried out now and the name “Pave-Aways” is no longer a description of its modern day building projects. But Pave-Aways is here to stay – its reputation and performance in the construction industry together with its financial stability places it way ahead of many of its competitors,” says Steven Taylor, SHE Manager for the company. “Our main focus at the moment is to maintain a flow of business with a steady increase in turnover whilst maintaining quality output”.
HEALTH, SAFETY AND THE ENVIRONMENT
environmental issues for each site. “Our H&S policy is incorporated into our Safety Management Systems as part of an ongoing process, starting with induction training through to risk assessment and task specific training,” explains Steve. The company are also accredited with ISO 14001 and work together with the Client and the local community to ensure all potential environmental issues are identified and controlled before work commences. This includes their supply chain and contract staff. Staff receive, occupationally related training in accordance with current legislation. They also receive CPD training, which ensures their continued involvement in the Company. Staff work within a safe, caring environment with the realisation that they are part of a successful team
Pave-Aways is accredited with BS OHSAS 18001 and have a very strong health and safety culture, which is backed by a proactive senior management team. Steve, who has 40 years experience in the construction industry and 26 years within the health and safety specialism is responsible for ensuring that company compliance with health and safety regulations as well as a host of other things including reporting and making recommendations to senior management of the company. Currently, there are two members of his team, backed by three directors. They focus on all aspects of health and safety and relevant
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SUCCESS The company’s main ambition over the coming years is to continue to be regarded by Clients as part of their team and therefore maintain continuity of work “We offer a more personalized service, resulting in a better product for better value, and the quality, honesty and realism we display has been the main forces that are getting us through the recession,” concludes Steve.
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HOWARD COOK FORMED in 1965 as an independent firm, Howard Cook MBE initially carried out small local building projects. As a result of their excellent skills and workmanship, the company gradually expanded over the years, and in 1974 became registered as a limited company. 51 093-0004 National Construction Mag ISSUE 103.indd 51
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The business has always been family run, and has been passed from generation to generation, teamed with long standing staff, setting the company apart. Howard Cook have a team of specialised builders who design and can build anything put to them. They carry out a wide variety of insurance jobs, from fires to flood damage. Other specialized workers include joiners, decorators, plumbers, electricians and general builders; Howard Cook have the skills and expertise to deal with general house fires to large stately homes.
SERVICES The company boasts an excellent service and are available on call 24 hours a day, seven days a week for all emergency insurance works required. They are also able to design and build new developments from homes to commercial properties. They designed and built the Ponderosa Business Park and in 2007 won the award of Best Commercial Property Industrial
Development from Yorkshire’s Finest for this development, which is unique in many ways. Additionally, they have completed many industrial builds and new housing builds.
PROJECTS One of the projects they are currently working on is creating a lake with an eco friendly floating cafĂŠ. This particular project requires a variety of specialised skills that Howard Cook are able to offer and will be another major achievement for the company. The company currently employs a total of 15 staff, which include a few family members and other longstanding staff. Some have started from apprenticeships and are now fully qualified in their area. Howard Cook are looking to develop a unique CCRC Retirement Village which will be sustainable with a number of eco features with a care home, retirement homes and other features including a bowling green, chemist, and store. This will be one of the biggest projects the company has undertaken to date.
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HILTON CONTRACTORS BEAT ECONOMY BLUES HOCKLEY Building Services Ltd (HBS) prides themselves on their dedicated engineers, their vast experience and knowledge and their in-house design team.
HISTORY Founded more than 15 years ago by Ken Smith, the business has seen major development and success over the years. Soon after its conception, Edward Treacy joined as a director, and Hockley Building Services Ltd was formed from which the two separate departments developed; Installation and Design, (overseen by Edward) and Service and Maintenance (overseen by Ken’s son, Craig). Ken now deals mainly with the financial aspects of the business. Craig Smith joined the business in 2000 as a Mobile Service Engineer, and moved into the office five years ago as Service Manager. He was succeeded by Mark Edwards when he became Development Manager for the Service & Maintenance branch of the business.
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UNRIVALLED SUCCESS While most companies have been struggling through the recession, business at HBS has been booming. As heating, ventilation and air conditioning specialists, the company enjoys the comfort of having a large number of blue chip clients, including major hotel chains such as the Hilton Group. Based in the West Midlands, HBS work mainly within the commercial sector, and rely heavily on repeat business. This, coupled with their dedicated team of engineers has ensured an increase in their turnover every year, and their latest turnover has hit the £5m mark. “We try to work mainly with people we know and therefore can trust. This ensures stability for us and for them,” says Craig.
ALL IN ONE Although repeat business plays a major role in the company’s success, there are a number of ingredients that ensure clients do return. Having their own in-house design
team is a major factor. It means that from the tender to product design and installation, then the maintenance, HBS are able to cover it all. None of their work is subcontracted, and they employ their own service engineers. Their success means that there are plans to recruit eight more engineers to enable them to cope with the demand. The quality of their service and knowledgeable engineers ensure that clients come back. Maintaining their customer focus and strengthening these relationships is one of the key ambitions of the company in the coming years. Already clients have direct access to the company directors, and they are contactable 24 hours a day. Despite being based in the West Midlands, the company is better known in London and the South East, and carry out works all the way from Newcastle through to Plymouth.
ROBUST TEAM HBS currently employ a team of 42, with plans for expansion in the immediate future. They also run a successful apprenticeship scheme and usually take
on one apprentice for each department every year. Their apprentices have won apprentice of the year more than once, and it means they can develop skills in-house. Most apprentices stay on and become full-time employees of HBS. The company has a very low staff turnover, and this has been one of the contributing aspects to repeat business. All the staff receive extensive training, including Skill Cards, REFCOM, Gas Safe etc, to ensure a fully competent workforce.
IF YOU WOULD LIKE TO PLACE A FEATURE OR AN ADVERT IN THIS MAGAZINE PLEASE CALL STEVE RUSHWORTH AT S&S PUBLISHING ON 07807 492398 OR SEND AN EMAIL TO STEVE@SNSPUBLISHING.CO.UK
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PROTECTING THE INTERESTS OF THE UK S SIGN INDUSTRY AS the leading trade organization for the sign industry in the UK, the British Sign and Graphic Association (BSGA) is a sought after accreditation, representing approximately 400 members from around the UK. 56 093-0004 National Construction Mag ISSUE 103.indd 56
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Formed 80 years ago under the guise of the Master Sign Maker Organisation, they adapted over the years in order to be in touch with industry requirements and standards. Their main objectives are to support and represent their members, defending their interests in the UK and abroad. They encourage and promote the highest quality standards in the sign industry and promote members to prospective sign buyers and specifiers. Director David Catanach, and one other staff member man the day-to-day running of the organization. However, there is a council of elected members and various committees that are essential to the successful running of the BSGA. Council members all work within a voluntary capacity and are responsible for organizing the committees. The main responsibilities of the BSGA are: • Marketing of members through various media platforms, including social networking • Providing education and training • Keeping up with and conveying government legislation • Dealing with planning matters – applications and management
• Structure and maintain technical guidelines.
EDUCATION AND TRAINING With education and training being one of the key priorities of the BSGA, they have a dedicated committee who work to ensure that all members have the appropriate qualifications and are given various formal and informal training opportunities. The organization ensures that all government sponsored NVQ training is up to date and relevant to the industry. Furthermore, working in conjunction with education providers, they ensure that the apprenticeship programmes are appropriate and provide learners with the required skills to proceed within the industry. In addition to formal education and training, the BSGA organize and run informal training sessions for its members, in order to ensure that they are fully trained to the highest standards. These usually take the form of one or two day training courses which help to broaden the knowledge and ensure that all members are aware of and understand standard industry practice.
MEMBERSHIP Membership of the BSGA is very sought after, as it assures customers that the organization is trusted and provides services to the highest standards. All membership applicants have to go through an interview process to ensure that they understand the code of practice required of them should they go on to become members. They are required to have a desire to raise the standards of their business and have professional, competent and qualified staff. As the organization has a yearly membership fee, they generally advise businesses to be established for at least a year before committing to membership, so that they are not paying for something they may not require. The organization has had very few problems with members, with their dispute resolution services mainly dealing with non-members. “We have had problems with nonmembers who have used our badge, but we have dealt with it appropriately, and unfortunately for the companies involved, it caused a lot of problems and cost them a lot,” explains David.
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IF YOU WOULD LIKE TO PLACE A FEATURE OR AN ADVERT IN THIS MAGAZINE PLEASE CALL STEVE RUSHWORTH AT S&S PUBLISHING ON 07807 492398 OR SEND AN EMAIL TO STEVE@SNSPUBLISHING.CO.UK
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