Sweeping- May 2014 by National Chimney Sweep Guild

SAVE THE DATE

Mark your calendars now to join us at the Marriot on Penn Square in Lancaster, PA.

NCSG National Convention 2015 Check NCSG.org in the coming months for updated information!

FEB 18â&#x20AC;&#x201C; 21, 2015

May 2014 Volume 38 #4

Table of Contents Features 14 We Fix Leaky Chimney (Systems) P.15

19 Thank You for a Wonderful 2014 Trade Show

20 The Basic Value of Having a WellConstructed, Well-Designed and WellWritten Website

22 Thanks to the 2014 Convention Sponsors

P.20

Departments 3 President’s Report 5 Editor’s Letter 7 Sweeps Advantage Coupon Program 8 Technical Q&A 10 The Coach’s Corner 12 Industry Watch 23 Meet a Member

P.35 Sweeping: The Journal of Chimney and Venting Technology (ISSN# 10416692) is published 11 times annually, by the National Chimney Sweep Guild, 2155 Commercial Drive, Plainfield, IN 46168. Annual dues to the National Chimney Sweep Guild are $479 for Voting Member Companies and $689 for Supplier Member Companies, of which $80 goes toward a subscription to Sweeping: The Journal of Chimney and Venting Technology. Additional annual subscriptions are available for $80 by contacting the National Chimney Sweep Guild at the office of publication (NCSG, 2155 Commercial Drive, Plainfield, IN 46168). POSTMASTER: Send address changes to: Sweeping: The Journal of Chimney and Venting Technology National Chimney Sweep Guild 2155 Commercial Drive Plainfield, IN 46168

29 Progressive Perks 30 History Project 31 Dates and Events 33 Call for Speakers 34 Darwin Awards 35 Perspective 36 Classifieds/ Humor On the Cover: Jim Smart of Smart Sweep Chimney Service in Rosemount, MN Copyright © 2012 The Family Handyman magazine. All Rights Reserved. MAY 14 SWEEPING 1

ResourcePage

NATIONAL CHIMNEY SWEEP GUILD

Committee Chairs and Task Forces for 2013-2014 Bylaws Jeremy Biswell (913) 236-7141 fluesbrothers@yahoo.com

Government Affairs Phil Mitchell (603) 659-7776 sootski@aol.com

NFPA 211 Representative Randy Brooks (805) 646-8961 hearthhunter@aol.com

Convention Site Selection Diane Pilger (631) 863-2460 chimneygal@aol.com

International Relations John Pilger (631) 863-2460 chimneyman@aol.com

NFPA 31 Representative John Pilger (631) 863-2460 chimneyman@aol.com

Ethics Mark Stoner (615) 459-2546 ashbusters@aol.com

Long Range Planning Jeremy Biswell (913) 236-7141 fluesbrothers@yahoo.com

NFPA 54 Jim Brewer (757) 523-2400 jbrewer@magic-sweep.com

Governance Jay Walker (850) 562-4692 SweepingJ@aol.com

Membership Bob Ferrari (530) 221-3331 bob@flueseason.com

Technical Advisory Council Michael Segerstrom (908) 253-9190 chimneysweeps@optonline.net

NCSG BOARD OF DIRECTORS 2014-2015 President, At-Large Diane Pilger (631) 863-2460 chimneygal@aol.com Vice President, At-Large Jeremy Biswell (913) 236-7141 fluesbrothers@yahoo.com Treasurer, Region 3 Ron Rust (803) 730-5858 tophatswp@aol.com Secretary, Region 5 Jasper Drengler (715) 304-8934 drengler01@gmail.com Region 1 Phil Mitchell (603) 659-7776 sootski@aol.com

TECHNICAL ADVISORY COUNCIL To contact any member of the Technical Advisory Council, please call (317) 203-0088 and select the extension for the person who is best qualified to answer your question: Chris Prior Masonry Construction and Restoration and Priorfire Fireboxes (317) 203-0088 x: 2 Jim Brewer Gas Venting and NFPA 54 (317) 203-0088 x: 3 John Pilger Oil Flue Sizing, Relining or NFPA 31 (317) 203-0088 x: 4

Fred Joy Installation and Venting of Pellet Stoves (317) 203-0088 x: 7 Jay Walker Dryer Vents (317) 203-0088 x: 8 Rett Rasmussen Vented and Vent Free Gas Logs and Controls (317) 203-0088 x: 9

Randy Brooks IRC, NFPA 211 or Customer Communications (317) 203-0088 x: 5 Bart Ogden Stainless Steel Lining, Video Scanning and Narrative Report Writing (317) 203-0088 x: 6

Rich Martinez Dryer Vents or Masonry (317) 203-0088 x: * Rich Rua General Sweeping or Relining (317) 203-0088 x: 0

Be advised that advice given by NCSG’s Technical Advisory Council (TAC) reflects best practices of the chimney sweeping industry. However, we are unable to account for any particular type of situation since regional variations in construction practices and additional environmental, physical and geographical factors necessarily vary the level of service appropriate for a particular fireplace and/or chimney. Additionally, local laws and ordinances may govern and/or supersede the information and any recommendations provided. Final determinations are the responsibility of a local professional with firsthand knowledge of the situation, and the local Authority Having Jurisdiction (AHJ). Neither NCSG nor any member of TAC will be held liable for any damages whatsoever resulting from the use of or reliance on information provided by anyone associated with TAC. By your use of this member benefit you acknowledge acceptance of these terms.

ADVERTISING RATES for Sweeping: The Journal of Chimney & Venting Technology may be obtained by contacting Malisa Minetree at (317) 815-4688 or sweepingads@me.com Design by Laura Houser Design • laurahouser.com • (317) 213-7497 NCSG encourages industry partners to submit press releases and articles to editor Darcy Marlett at dmarlett@ncsg.org. Submissions should contain items of interest or importance to the chimney and venting industry. Submissions should not contain direct solicitations, prices, or a call to action on the part of our readers. Submissions may contain images or artwork attached in a .jpg format. In all cases, NCSG reserves the right to edit submissions to fit space limitations, keep the release and publish at a later date, or refuse to publish the release for any reason. Neither publishing, nor refusing to publish the submission should be considered a statement of NCSG’s opinion regarding the release. NCSG further reserves the right to reject at any time any advertising determined not to be in keeping with the publication’s standards. Acceptance of advertising by Sweeping magazine does not necessarily constitute endorsement of products or services advertised. NCSG does not make any effort to review or substantiate claims made by advertisers. © 2014 National Chimney Sweep Guild, 2155 Commercial Drive, Plainfield, IN 46168. (317) 837-1500

2 SWEEPING MAY 14

Region 2 Vacant Region 4 Kevon Binder Jr. (517) 423-2832 kevon@drflue.com Region 6 Bob Ferrari (530) 941-5818 bob@flueseason.com At-Large Director Gregg Boss (636) 391-2226 englishsweep@att.net At-Large Director Fred Joy (785) 986-6432 joyfredm@live.com Supplier Representative Edmund Poplawski (570) 504-7107 epoplawski@olympiachimney.com

STAFF 2155 Commercial Drive Plainfield, IN 46168 (317) 837-1500 Fax: (317) 837-5365 Frances Kelly Excecutive Director fkelly@ncsg.org Megan McMahon Director of Finance mmcmahon@ncsg.org Debbie Cornelius Membership Development Coordinator dcornelius@ncsg.org Donna Lee Kasmer CSIA Certification Coordinator dkasmer@csia.org Claire Rutledge Program Coordinator crutledge@ncsg.org

Darcy Marlett Director of Communications and Marketing dmarlett@ncsg.org Tom Spalding CSIA Director of Communications and Marketing tspalding@csia.org Ashley Edridge Director of Education ashley@csia.org Sara Sichting Office Manager ssichting@csia.org

President’s Report

DIANE PILGER NCSG PRESIDENT

s warm weather finally here? I hope so! Many have been trying to work through this crazy weather pattern that continues to affect a large portion of our country. Many just did what work they could and as safe as they could. I see how many who traveled were sometimes delayed or stranded at the airport. All I can say is hang in there and warm weather is on its way. I notice there is a passion for history as I read the discussion list. We need to have record and preserve as much of the NCSG history as possible before it is too late. Many members have so much knowledge, facts, and stories. As an organization we need to create an accurate timeline of events as well as evidence of how and why something occurred. You can all help by documenting as much history about members and events and submitting history items to Darcy Marlett so she can add to the information already collected. Her email is: dmarlett@ncsg.org. Thank you in advance for helping with this effort. It is the past which will help move forward Ignite your potential to the future.

not only with some recent issues with Veracity, but towards the insurance industry as a whole. As explained by Chris, the insurance industry goes through cycles referred to as “hard” and “soft” markets, and currently the insurance industry has headed straight into a hard market. During the “hard” market, insurance carriers re-underwrite their book of business, evaluate premium structure, pull out of undesirable states, and eliminate specific classes and lines of business. These are the challenges Veracity has been dealing with now. Once Berkley Assurance decided not to write chimney sweeps any longer. Veracity had to change insurance carriers and the timing of leaving one and implementing the other has not been as smooth as anticipated, and Veracity worked diligently to create a policy that would provide similar coverages to those

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Another issue I noticed that came up reading the discussion list was one concerning Liability Insurance. Debbie Cornelius worked diligently with Veracity Insurance to find a resolution to the problem. Berkeley Insurance will no longer underwrite a policy for our industry. So, Veracity Insurance had to find a new carrier to underwrite a policy for our industry. For those of you not on/or following the NCSG Discussion list, this is what Debbie had posted to the list. “I spoke with Chris Van Leeuwen, CIC VP Sales at Veracity several regarding the direction the insurance market has taken. Veracity has been working with the NCSG and their members since 2005 and during this time they have seen a lot of changes within the industries. Based upon the recent blogs posted, there is a level of frustration

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The Measure of Technology

that you have been accustomed to, including the soot coverage, professional liability, and installation coverage. The new insurance program should now be available.” Chris Van Leeuwen apologizes for any inconvenience this has caused any of their NCSG clients during this transition. Chris said, “Veracity has had a long standing relationship with the NSCG and many of its members, and strive to provide the highest level of service possible – and due to recent circumstances we have fallen short of our own expectations. We look forward to launching the new program and providing the broadest coverage for sweeps in the industry again.” The NCSG Board of Directors will be meeting again this month. We will meet not only for the Board Meeting but for our Annual Work Session where we strategize, prioritize and work on the Long Range planning document. If there is anything you would like for the Board to address just contact me at Chimneygal@aol.com or Frances Kelly, Executive Director at fkelly@ ncsg.org Respectfully Submitted, Diane Pilger, NCSG President

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Editor’s Letter

DARCY MARLETT EDITOR

Welcome to the 2014-2015 Governance year readers. I would like to welcome Kevon Binder Jr., the new Region 4 Director, to the Board of Directors. Also I would like to thank departing directors Ken Hoelscher and Bob Fleer for their service.

This month’s editorial theme is waterproofing masonry. Thank you to Michael Segerstrom, NCSG Technical Advisory Chair, and Stuart Karanovich and John Meredith from SaverSystems for contributing great articles on this topic.

I had a wonderful time meeting many of you in Columbus, OH in March. Throughout this issue you will find several articles thanking the many companies and volunteers that make convention possible. Keep a lookout for the full convention recap in the next month’s issue.

Also be sure to take a moment to read through the dates and events on page 31 to learn about all of the wonderful opportunities for continued learning available this spring and summer. Cheers,

6 SWEEPING MAY 14

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Copperfield Chimney Supply • Canterbury Enterprises • ENERVEX, Inc. • Firesafe Industries, Inc. • HearthMasters, Inc.• HY-C Company • Lindemann Chimney Supply • Meyer Machine and Equipment • National Chimney Supply • Olympia Chimney Supply • RLH Industries, Inc. • Royal Chimney Supply • SaverSystems • Spark Marketer • Ventech Industries, Inc./Thermocrete/Smoktite • Wohler USA Inc. • Z-Flex

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Technical Q&A

BY MICHAEL SEGERSTROM, NCSG TECHNICAL ADVISORY CHAIR

I have a customer that wants me to paint the outside of their brick chimney. They say it leaks and gets wet in the attic when it’s raining, and that it just looks old and they don’t like it anymore. Is it okay to do this for them?

chimney exterior can add to these conditions if they are already present, or create new damage.

Usually no. Chimneys have been painted for years. By the homeowner, painters, carpenters, chimney sweeps, the handyman, even the neighbor. Painting the chimney may temporarily prevent water from getting in, but it can do much more harm than good. How many times have we seen a previously painted chimney, where not only is the paint peeling off, but the bricks underneath are spalling and damaged? How many times have we seen a chimney painted, because the bricks were flaking apart and damaged? Where somebody thought painting would help? The biggest problem with painting a chimney is perhaps that it traps water and/or moisture in the masonry. The chimney can’t breathe. Water can get behind the paint through defects in the crown, poorly painted areas, and even through holes so small we can’t even see them. Over time this water can freeze, which can damage the brick/ masonry and the paint. The paint will begin to fail and develop larger holes and cracks, and the masonry will continue to deteriorate. The other potential for moisture damage is from flue gas condensation. If a chimney is unlined, or lined with clay that has cracks and voids, water vapor from flue gas condensation can migrate outside of the flue into the chimney structure. If this moisture migrates far enough away from the flue, it can also freeze and result in the same type of damage. This freezing damage is in addition to the common damage we might expect to see when masonry is exposed to acidic fluegas condensation and excessive water penetration. Painting a

8 SWEEPING MAY 14

So in most cases, applying a breathable water repellent, instead of paint or a waterproofing sealer that can’t breathe, is the best choice. This will allow the masonry to breathe, and let water or moisture out. When considering applying a water-repellent, the chimney should be repaired if necessary first. This includes repairing the crown and any exterior brick, mortar or masonry. The flashing should also be checked and repaired or replaced if necessary. Once the chimney is repaired, applying a water repellent can help preserve the original masonry, and help preserve any repaired areas. Exterior repairs won’t prevent flue gas condensation migration, so the liner(s) should be checked to ensure that it properly contains any condensation that may occur. And of course a rain cap should be present on the flue(s)! If all the chimney flues are lined with water tight liners, rain caps are present on all of the flues and the crown is water tight, then painting the chimney exterior may be considered. But even if these conditions are met, the chimney may also require weep holes for ventilation (depending on the size and type of chimney) and would still need to be evaluated routinely. In this situation, there is still the potential for water penetration, and some subsequent damage. Before considering painting as an option, consider repairing and cleaning the chimney exterior, and applying a water-repellent. Properly applying a water repellent will help protect the chimney, and does not cause any known damage to the chimney. Applying waterproof paint or nonbreathable sealants can.

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Coach’s Corner

BY JERRY ISENHOUR

Planting the Seeds of Success

ith the great industry we share, spring brings us an opportunity to key on how we plant the seeds of success each and every day to grow our business to be the vehicle that delivers our dreams, this the purpose of the business. Last month my column was authored by one of my networking partners Patty Lawrence, an independent CFO. I suggest her as one of the CFOs that can assist clients in constructing the road map to travel so they arrive at their dreams in the quickest manner. As Patty explained, one of the key parts of the road map to success is the ability to develop your financial plan. She and Tom Bogan, another of my network partners, are now working with some of your colleagues developing their financial paths to success. This month we delve into another important part of the business success plan, the analysis of the customer base, who they are, where they live, their earning power, etc. It’s an indepth look into your own customer base to see exactly what your customer is and where your income is coming from, but also where you are not making a dent. You may think you know who your customer is, but have you ever run the data and come up with the answers? What is the age of houses you work in? What is the year they were built? What are your average earnings per call? What is your income per sales opportunity? There is data sitting in your files right now that in the proper hands can be a dynamic driver of new business to you. With the ability to analyze this data in a professional manner, now an easy task for those with the skills, it makes no sense to operate without knowing this crucial information! It all comes down to a magic word that so many companies use that are forging ahead, the word is TRACKING. The writers of the success stories track their wins, what worked, what worked well and what worked phenomenally. Not from gut feeling

10 SWEEPING MAY 14

but from looking at the hard cold facts and building on your strengths. Of course, tracking of failures is an equally important part of your business plan. Why did things not work? If we stop and take a hard, honest look at each of our failures, we can make adjustments to our strategy to avoid them in the future. At times only minute adjustments will give us the needed boost and take a good idea that just did not produce and turn it into a phenomenal idea that develops tremendous traction. In addition to accumulating the information, you have to build the system to put the data to use. Without the system the data is simply like money buried in the back yard, it does not appreciate! Tracking failures can be painful, because it’s uncomfortable to look at the things we did wrong. But, simply put, that’s how good people become great people, and how good businesses become great businesses. The list of examples is so impressive, Steve Jobs, Henry Ford, Thomas Edison, Walt Disney and so many others. I have always enjoyed the words of wisdom of Thomas Edison “I haven’t failed; I just found 10,000 ways that did not work”. Or the famous words of Henry Ford “I invented nothing new. I simply assembled the discoveries of other men behind whom there were centuries of work. Progress happens when all the factors are ready and then it is inevitable”. Peter Drucker, whose writings contributed to the philosophical and practical foundations of the modern business corporation had good words to share about tracking “What get’s measured gets managed”. So, with a new spring dawning, consider instituting tracking systems in your business. It’s time to stop managing from what you feel is working and not working. As Marcus Lemonus of the

television show The Prophet says “If you are not evolving, you are closing”. Wise words that any wise business owner should understand thoroughly. Stop measuring your success by how hard you work; we all bust our butts, don’t we? Stop measuring success by your backlog of work. Without know your numbers you just may be working your butt off on a voyage to no profits. Institute the tracking system that can tell you what works, what has not worked and how you make it all work so much better. Thanks for taking a few minutes of your time with me today, it is truly an honor and my pleasure to be able share ideas and concepts with you, I hope these will, in some way, assist you in reaching your dreams. After all, wasn’t that your dream the day you started? About the Author: Jerry Isenhour is an industry consultant, educator and coach who authors a monthly article in Sweeping as a service to the industry. For more information about Jerry and how his team can assist you individually and your business in your quest for success and your ascent to the next level, take a look at his web site www.cvccoaching.com He can be contacted at jerry@cvccoaching.com or by phone at (704) 425-0217. You can also obtain great business tips from his Facebook page CVC Coaching.

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Industry Watch Security Chimneys Reveals New Corporate Image In Logo, Website & Literature Information published in all Security Chimneys bulletins is current at time Feb 28, 2014 of publication and is subject to change without notice. Laval, QC - Security Chimneys, a leading innovator of residential

Security Chimneys www.securitychimneys.com ©2014 and commercial chimneys, officially revealed its new brand identity complete with a revitalized company logo, redesigned website, and rebooted look-and-feel of its corporate literature. The revival in Security Chimneys’ image complements the company’s development and progress towards more pronounced technological advancements in the ventilation industry. As an industry leader, the company aims to deliver a message that reflects the great strides the company has continued to make since its beginnings in 1960.

The redesigned website serves as part of Security Chimneys’ initiative to improve their overall customer service experience. Reflecting the same simplicity and modern elegance of the new company logo, the new website simplifies the online experience for visitors. The intuitive navigation, updated graphics, and clean layout will help users access information quickly and easily.

The corporate literature has been redesigned to offer the same caliber of product information, but with improved visuals and layouts. The color-coded catalogs and brochures not only offer readers an aesthetically pleasing experience, but they provide a simplified categorization of Security Chimneys’ product lines. Security Chimneys will participate in HPBExpo 2014 (Hearth, Patio & Barbecue Expo 2014) from March 5th through the 8th in Salt Lake City, Utah, where they will proudly showcase their new brand identity at booth #2100. Guests and visitors at the event will be able to view the new logo, website, and updated literature to see how the company has evolved over the past 50 years. Eric Dufour, Director R&D/Manufacturing Engineering at Security Chimneys stated “The introduction of this new image for Security Chimneys shows our commitment to maintaining our position as a leader of our industry.”

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Industry Watch Policy NCSG encourages industry partner to submit press releases to Darcy Marlett, Sweeping: The Journal of Chimney & Venting Technology editor, via email at dmarlett@ncsg.org. Submissions should contain items of interest or importance to the chimney and venting industry. Submissions should not contain direct solicitations, prices, or a call to action on the part of our readers. Submissions may contain images or artwork attached in a .jpg format. In all cases, NCSG reserves the right to edit submissions to fit space limitations, keep the release and publish at a later date, or refuse to publish the release for any reason. Neither publishing nor refusing to publish the submission should be considered a statement of NCSG’s opinion regarding the release.

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40-80 70-120 60-100 90-110 100-150 150-200

STUART KARANOVICH AND JOHN MEREDITH – SAVERSYSTEMS

We Fix Leaky Chimney (Systems) How to Solve Tough Chimney Leak Problems, Provide Better Service to Your Customers, Eliminate Unpaid Call Backs, and Increase Your Profits Before I begin with my thoughts on water penetration in chimney systems, let me share a short personal story with you that I think you’ll find relevant. – Stuart When I was a young man I had a very good friend who owned a service station. One evening after a night out he confided in me that while he loved what he was doing, he was going broke and would probably soon be forced to sell. He knew that I had some business experience and asked if I would be willing to come by, take a look at his operation, and see if I could come up with some recommendations which might help him. Back in those days there was an attendant who pumped the gas. The problem was that was all he was doing. I suggested that they start looking at the WHOLE car, from the tires, to the belts, oil levels, hoses and wiper blades. Soon, cars coming in for gas were leaving with gas AND these needed repairs. My friend’s business quickly got back on sound financial footing and his customers raved about his service, all because they stopped doing just the obvious and started treating the whole car as a system. I tell you this story because I see the same thing happening in our industry as it relates to water intrusion. We go out to clean a chimney and while we’re there we notice the chimney doesn’t have a cap, the crown is cracked, or the flashing is missing, and we correct it. We did the obvious, but we didn’t treat the chimney as a system. In other words, we pumped the gas! And when we did, we may or may not have fixed our customers problem. By only fixing the obvious problems, we have certainly left money on the table, and we may even be looking at a callback that the customer expects not to pay for, because after all, we said our work would stop the leak. Don’t misunderstand me, I’m not opposed to fixing the obvious problems that you encounter in the field. What I am suggesting is that you look at water penetration through the lens of the chimney as a whole, see it as a system. You will provide a better service to your customers, eliminate unpaid call backs, and increase your profits.

14 SWEEPING MAY 14

Most experts agree that the durability of external masonry chimneys depends primarily on its resistance to water penetration. Water damage may include corrosion, deterioration, dimensional damage, efflorescence, freeze-thaw spalling, staining, damage to interior finishes and ultimately, structure failure. Chimney design, material selection, and quality of construction are the most important factors in determining the ability of a masonry chimney to resist water penetration. Proper construction practices are beyond the scope of this article. Instead we will concentrate on understanding the causes and mechanisms of water penetration in an effort to better diagnose and solve these problems before severe damage occurs. The main source of masonry water intrusion is driving rain, which is most evident at the corners and top of a chimney system because of changes in air flow patterns at these locations. When masonry chimneys are exposed to driving rains for several hours they will usually reach their saturation point. Depending on conditions, saturated walls can take from one to several days to shed most of this water. Trees, plants, and micro-organisms like algae, prevent it from drying, which often leads to leaks and/or damage to the chimney structure.

Mortar Joints This is often complicated by the use of other than type N mortar as recommended by the Brick Institute of America (BIA) for above grade exterior structures such a chimneys. Proper tooling of the joints will also affect the chimneys ability to withstand water intrusion. The BIA recommends that only concave, v-shaped or compacted grapevine mortar joints be used for exterior masonry because these methods compress the mortar to achieve a better bond with the brick. Weathered joints are also recognized as acceptable for exterior use. None of these joints don’t tend to collect water and therefore provide better rain resistance than flush, struck, raked, or extruded joints, which are acceptable for interior applications. Condensation Problems Water damage can also be caused by condensation within the chimney system itself. Chimney systems are especially vulnerable to condensation because water vapor is a large

component of flue gasses. Most of the water vapor escapes out of the flue, but some will pass through tile liners and mortar joints between the liners, especially if they are cracked, deteriorated or missing. The greatest exposure to condensation occurs during the heating season as surface wetting and use of the system produce high humidity in the air cavities surrounding the liners. When the temperature of the outer chimney wall falls below the temperature in the air cavity, condensation often occurs on the inside walls. Independent testing has determined that each masonry unit is capable of absorbing up to 1/2 lb of water from condensation.

Stress Cracks & Volume Changes Stress cracks and volume changes in the masonry can also be responsible for water penetration. Stress cracking may be caused by movements in the foundation, structural frames, wood expansion, vibrations and fire. Volume changes can be caused by temperature, moisture, water or salt crystallization, or corrosion of embedded metal. Water can enter a chimney system through these cracks where it accumulates until it either penetrates to the interior, drains to flashings where it is redirected through weep holes, or simply evaporates.

Masonry Absorption

Flashing the chimney crown is often overlooked when looking at water penetration. The BIA recommends that the flashing be placed directly below the crown, extending through the chimney and either inserted into a gap between the tiles or up over the top flue tile and bent over the top of the flue opening. Using this method of flashing does not negate the need for the use of sealant at the juncture of the flue liner and chimney crown.

Chimney Crowns Most of the crowns that we encounter are either improperly designed or failing, and a prime source for water to penetrate the chimney system. Poor crown construction is one of the leading causes of chimney deterioration. According to the BIA, crowns should be constructed of concrete, not mortar, they should also be two inches thick at the thinnest portion, slope downward from the flue liner, and extend over the edge of the chimney at least two-and-a-half inches in all directions. They should also have a drip edge no closer than one inch from the wall of the chimney and there should be a bond break between the crown and the flue to allow for expansion and contraction. I have attempted to cover the most common sources for water penetration in masonry chimneys, but this list is far from complete. I am sure that some of you have encountered water penetration problems that seemed to defy logic, or at the very least was not an intuitive find.

Although masonry is relatively dense, it is also a porous material composed of a network of interconnected pores called capillaries. These capillaries circulate water by means of suction. Capillary suction is an important factor for openings smaller than .01 mm, while hairline cracks can range from between 0.0 mm to 1 mm in width.

Chimney Flashings According to the Brick Industry Association, without flashing a chimney system, any intersection or interruption of materials becomes an avenue for moisture to enter the system. They recommend flashing at three primary areas: the base of the chimney, the intersection of the chimney and the roof, and at the chimney crown. The base of the chimney is constructed in much the same manner as a brick cavity wall. Flashing should be used at the juncture of the foundation and the brickwork. The flashing should extend through the exterior wall and turn up behind the exterior face of the brick. Where the chimney system passes through the roof, base and counter flashing should be installed. The base flashing should extend a minimum of four inches along the roof and four inches up the chimney face, with tabs at all corners. The counter flashing should be lapped over the base flashing a minimum of three inches. It should extend through the chimney wall and be bent upwards into the air space between the chimney and flue tile. All joints in the counter and base flashing should be completely sealed.

(Credit Ahrens Chimney Technique) MAY 14 SWEEPING 15

The Chimney Problem Checklist John Meredith, CEO and founder of SaverSystems recognized many years ago the need to treat water permeance in masonry chimneys as a system and developed the Chimney Problem Checklist to assist in doing so. (see page ##) Using the Chimney Problem Checklist and its over thirty points of inspection for each chimney, a technician will be able to accurately determine all possible causes of water intrusion into the chimney system. Armed with that knowledge, you will be able to confidently determine the methods that need to be undertaken to satisfactorily recondition the chimney system. Working from the Chimney Problem Checklist, the homeowner can then be presented with a proposal that addresses all deficiencies observed during the inspection. Letâ&#x20AC;&#x2122;s say that we observed small cracks in the crown, water being readily absorbed on the face of the chimney, and a missing (but required) cricket. Our proposal would be written, listing each repair and its cost. We would also include a separate line item for a discount if the customer opted to have all repairs completed. Our proposal would also state that for us to warrant our water remediation, all repairs suggested would need to be completed.

(Picture shows proper installation of a crown) (Credit Ahrens Chimney Technique)

If our customer decided to have only the crown repaired and a water repellent applied to the face of the chimney and to defer having a cricket installed, then acceptance of our proposal would carry the understanding that if they continued to have water penetration issues and we had to return to correct them, it would not be warranty work, eliminating an unpaid call back. An important point to be aware of, is that water penetration in a chimney system can often be caused by several conditions. Each condition by itself may not be enough to overwhelm the system, but when taken together do, allowing water where it should not be. If a customer chooses to correct some, but not all of the conditions you have uncovered during your inspection, water penetration may stop for a period of time, only to reappear when the defect(s) not corrected deteriorate further, and are then able to overwhelm the system, allowing water to penetrate. In those cases, revisiting your original proposal and educating the homeowner will avoid unpaid warranty work. Through the use of The Chimney Problem Checklist, and by viewing water penetration issues in masonry chimneys as a system, you will solve more of your customersâ&#x20AC;&#x2122; problems the first time, maximizing their satisfaction, and your profitability.

16 SWEEPING MAY 14

CHIMNEY PROBLEM CHECKLIST Name: Location: Address: City:

State:

Zip Code:

According to The Brick Industry Association, chimneys require special attention to prevent costly damage, which often results from moisture penetration. Because chimneys project above the roofline, they are completely exposed and highly vulnerable to the elements. Proper design, workmanship, materials, and occasional maintenance of chimney exteriors are critical to the safety and performance of masonry chimney systems. When leaking or water damaged chimneys are encountered, the cause/s must be determined before steps to correct the conditions are undertaken. The following checklist will help determine the methods used to satisfactorily recondition the chimney system. Repairs and/or maintenance may be necessary to insure a safe, long-lasting and properly functioning chimney system. 1. Were suitable materials used for base flashing and counter flashing? Is flashing bent, missing? ❑ Yes ❑ No ❑ Not applicable (NA) to this structure Specific condition

8. Are mortar joints water resistant, such as concave or V joints? Flush or raked joints almost always cause leaking or water permeance problems. ❑ Yes ❑ No ❑ N/A to this structure Specific condition

2. Are the flashing's lap joints sealed? ❑ Yes ❑ No ❑ N/A to this structure Specific condition

9. Are mortar joints missing, loose or eroded? ❑ Yes ❑ No ❑ N/A to this structure Specific condition

3. Are there problems up roof from the flashing that cause leaking, i.e., potential leaks from valleys, crickets, improperly flashed vents, gutters or downspouts. ❑ Yes ❑ No ❑ N/A to this structure Specific condition

10. Are there cracks in the brick or spalled bricks? ❑ Yes ❑ No ❑ N/A to this structure Specific condition

4. Are mortar joints well filled? Vertical head joints should receive particular attention as they are often improperly filled during the original construction. ❑ Yes ❑ No ❑ N/A to this structure Specific condition 5. Have small separations or cracks developed where mortar joins the masonry units? ❑ Yes ❑ No ❑ N/A to this structure Specific condition 6. Were incompatible mortar mixes used that resulted in a poor suction bond, between the unit masonry and mortar? ❑ Yes ❑ No ❑ N/A to this structure Specific condition 7. Are mortar joints too wide, which may be causing leakage? Thinner joints are less likely to cause leakage. ❑ Yes ❑ No ❑ N/A to this structure Specific condition

11. Are there stains or efflorescence on the chimney? When excessive moisture from either condensation or rain exits the system, the soluble salts or minerals are left on the surface. ❑ Yes ❑ No ❑ N/A to this structure Specific condition 12. Are there vents in the cavity areas or masonry chases surrounding the liner? ❑ Yes ❑ No ❑ N/A to this structure Specific condition 13. Is there excessive moisture in the flue gasses from an improperly vented or sized appliance? ❑ Yes ❑ No ❑ N/A to this structure Specific condition 14. Are there vines or other excessive plant growth on the masonry? This can be a sign of excessive moisture in the system. Plants such as Ivy can weaken mortar joints. ❑ Yes ❑ No ❑ N/A to this structure Specific condition MAY 14 SWEEPING 17

15. Is there excessive darkening or visible moisture present in the masonry for several days after a rainfall? ❑ Yes ❑ No ❑ N/A to this structure Specific condition 16. Are there damp musty odors in the firebox or the basement clean out? ❑ Yes ❑ No ❑ N/A to this structure Specific condition 17. Are there eroded firebrick and/or mortar joints in the firebox? ❑ Yes ❑ No ❑ N/A to this structure Specific condition 18. Are damper casings rusty, moisture in the ash or creosote deposits on the smoke shelf? ❑ Yes ❑ No ❑ N/A to this structure Specific condition 19. Are there any exterior corbels or ledges against mortar joints where water can collect or pond, and subsequently seep into the wall system? ❑ Yes ❑ No ❑ N/A to this structure Specific condition 20. Is the chimney terminated on top with a mortar wash? Mortar washes are the most common and least effective chimney crowns. The top of a masonry chimney warrants close attention to prevent moisture penetration. ❑ Yes ❑ No ❑ N/A to this structure Specific condition

25. Are drips provided on the crown's underside? ❑ Yes ❑ No ❑ N/A to this structure Specific condition 26. Is there a rain cover/flue cap covering the flue? ❑ Yes ❑ No ❑ N/A to this structure Specific condition 27. Are flue tiles cracked or damaged? Are mortar joints between tiles missing? ❑ Yes ❑ No ❑ N/A to this structure Specific condition 28. Are there any cracks in the chimney foundation due to settlement or faulty design? ❑ Yes ❑ No ❑ N/A to this structure Specific condition 29. Is there dampness or moisture rising up the chimney wall by capillary suction from ground water? ❑ Yes ❑ No ❑ N/A to this structure Specific condition 30. Is there sufficient slope or drainage away from the chimney foundation? ❑ Yes ❑ No ❑ N/A to this structure Specific condition 31. When water is applied to the visibly dry masonry, does it disappear or soak into the system within a few seconds? ❑ Yes ❑ No ❑ N/A to this structure Specific condition

21. Are there cracks in the crown wash? ❑ Yes ❑ No ❑ N/A to this structure Specific condition

22. Is there an expansion joint or a flexible sealant between the crown and the flue tile? ❑ Yes ❑ No ❑ N/A to this structure Specific condition

Company: Address: Phone:

23. Is there sufficient slope in the crown? ❑ Yes ❑ No ❑ N/A to this structure Specific condition 24. Does the crown project past the exposed chimney? ❑ Yes ❑ No ❑ N/A to this structure Specific condition

18 SWEEPING MAY 14

Place business card here and photocopy.

BY DARCY MARLETT

Thank you for a wonderful 2014 Trade Show! Thank you to everyone that made the Innovation 2014 Trade Show such a success! We were blessed this year to have so many great exhibitors and participants. Walking around the trade show floor I saw many productive conversations between convention attendees and the many and diverse companies represented. Unfortunately one of the exhibitors profiles was left out of this year’s convention issue of Sweeping. Please take a moment to read New England Chimney Supply’ profile below.

New England Chimney Supply

280 Commerce St. Williston, Vt. 05495 888-900-8106 www.newenglandchimneysupply.com ps@nesbestflex.com Company Bio/ Description: Individually we are all unique with different talents and come from many backgrounds & experiences. Together we make a powerful team that will create an experience for you that is unparalleled in the industry. From telephone support, manufacturing, shipping, and sales, we strive to “make it happen!” About OUR CORE VALUES New England Chimney Supply is always striving for a “higher level” in everything we do as a company. From internal employee growth to external customer relationships, we are continually nurturing the right path. In order to establish the right path, all great companies need guidance & values in which all decisions are based upon. We present New England Chimney Supply’s unwavering set of Company Core Values. They set our path, and you can count on them! • Honesty & Integrity • Committed & Hard Working • Pride in Our Company & Our Products • Growth & Self Improvement Oriented • Excellence in Service MAY 14 SWEEPING 19

BY CARTER HARKINS OF SPARK MARKETER

The Basic Value of Having a Well-Conceived, Well-Designed and Well-Written Website

hat is value?

According to Dictionary.com, here are the 3 relevant meanings for the word Value: 1. Relative worth, merit, or importance: the value of a college education. 2. Monetary or material worth, as in commerce or trade: land that greatly increases in value. 3. Equivalent worth or return in money, material, services, etc.: to give value for value received. Taking these definitions, how do you determine the value of a website for your business? Relative worth, merit, or importance First you will need to decide if a website has value to your business. For example: I know people that have never had a college education. They are quite wealthy and successful, but place little or no value on a college education for themselves. However, for their children, they place a uniquely high value on it, because they see that it might be more valuable today than it once was.

20 SWEEPING MAY 14

As another example, here at Spark Marketer, we have seen the value of YellowPages decline relative to Google+ Local, which has increased tremendously in importance. This tells us that the value of things do change with changes in industry, technology, education and time. These days, all roads lead to a companyâ&#x20AC;&#x2122;s web site. It is more important than ever. Monetary or material worth, as in commerce or trade If you have a current website you will want to determine if it has value to the bottom line of the business. If you sell your business, what is the website worth in the transaction? Do you own the domain and the content, or does another company own it? Does it have value in the asset column of your business, or is it just another expense? It should be an asset. If itâ&#x20AC;&#x2122;s not, there is work to be done to make it a valuable asset over time. Equivalent worth or return in money, material, services, etc. Are you getting a return on your investment in your website? Are you getting back the value you expected from it? Is it helping you sell your services? Are you getting a higher ticket from those visiting your website? Are the people coming to

your site price shoppers, or are they looking for quality at any price? These are all great questions to answer in order to really understand the value of your website. When discussing “value” with many business owners it has become overwhelmingly clear that: • Some do not see the value in a well done website and, while we can give them all kinds of data and statistics, until they believe they need a great website, they won’t invest in one. • Some business owners do not see the value in owning their own website and domain. They prefer renting the pipelines that feed their business and don’t want the expense or responsibly of ownership and maintenance of their own pipelines. • There are business owners who believe they are buying a “product”, thus are price shopping websites as opposed to understanding they are “investing” in a website that can become a great sales tool and funnel over time.

FIREPLACE, WOOD AND GAS HEATING PRODUCTS

Here’s Another - Perceived Value Perceived value is the worth that a product or service has in the mind of the consumer. We are all responsible for educating our clients and customers so they understand the value we bring to the table, no matter what the service or product is. Once the education process takes place, then the consumer of your product or services will better understand what you bring to them. This week we launched the first-ever website for a company that has been in business for almost 20 years. The owner and I have had numerous conversations because he was very nervous about having a website. It was a leap of faith because he had no idea if a website was valuable to him or not. I just got off the phone with him and he related the following story. Tim owns a remodeling company, and received a referral from a networking group in which we both belong. He called the gentleman and talked to him about his problem, and gave him his best sales pitch. The guy seemed to be not all that interested, but asked, “You got a website I can look at?” Tim gave him the new website address and he figured he would never hear back from the potential customer. However, the next day he did get a call back from the guy, who raved about the pictures on the site, and now Tim has an appointment scheduled for early next week. Our client said the work, if he gets it, would easily pay for the site and all the online marketing he’s investing in for a couple of years! Then Tim got to the heart of what perceived value really is, when he said, “I realized that most of my referrals in the past year have gone nowhere, and I now think it’s because they were not able to see my work. I am finally seeing the value in a website and what you guys do!” We hope all of you are getting the value you want out of your web site as well.

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MAY 14 SWEEPING 21

A Special Thanks to 2014

NCSG Convention Sponsors and Seek to Win Participants! The NCSG would like to thank the Sponsors, many of whom give support each year, for their generous support of the 2014 Convention and Tradeshow. Without their assistance, some of the events and activities would not be feasible.

SPECIAL THANKS TO: SPONSORS HY-C Company

T-Shirts

Olympia Chimney Supply and Copperfield Chimney Supply

COSI Museum of Science and Industry Opening Night

Thumb Drives

National Chimney

Name Badge Holders

Chim Scan (Estoban)

Tote Bags

SaverSystems

Notebooks

Lifetime Chimney Supply

Closing Keynote

Veracity Insurance

Coffee Break

M & G Duravent

Coffee Break

Pennsylvania Guild of Professional Chimney Sweeps

Wisconsin State Guild

Virginia Assn of Chimney & Hearth Professionals

South Carolina Chimney Sweep Guild

New York State Guild

SEEK TO WIN

22 SWEEPING MAY 14

HY-C Company

Lindeman Chimney Company

Bernard Dalsin Mfg. Company

Wakefield Brush

Regency Fireplace Products

M & G Duravent

Duct Cleanersâ&#x20AC;&#x2122; Supply

Valor Radiant Gas Fireplaces

Copperfield Chimney Supply

Certified Chimney Professionals

Sleepy Hollow Chimney Supply Ltd

National Chimney

Chimney Safety Institute of America

Lifetime Chimney Supply LLC

SaverSystems

RLH Industries Inc.

New England Chimney Supply

In-O-Vate Dryer Products

Meet a Member

Name: Thomas Smail Hometown: Kittanning, PA Business Name: Ash Be Gone Years in the Industry: 9 years

1. Worst day ever on the job? The day or days spent trying to takeout 25 feet of totally encased flue tiles, trying every trick known to man. Finally a die grinder with a diamond blade and chisel on a 1/2” piece of black iron pipe. 2. Best day on the job? Any heat shield job is a good day. Ever since John Meredith certified me in Heat Shield I have found relining a lot better and easier to do. I still use stainless but will do HeatShield any day. 3. Busiest time of the year? Busiest time of the year is all year. I have a Heating and A/C Business on top of doing chimneys. So when the weather gets warm A/C picks up. When it gets cool, heating and chimneys pick up. 4. Question you get asked most about being a chimney sweep/ chimney sweeping? Q: Why did you become a sweep? A: I was ready to give up Heat and Cool because it was getting boring. The company I used to work for had a chance to buy out a sweep business and since I was the only one at the time who was not afraid of heights, I said why not. 5. Who was your most famous customer? Jack Lambert, former tackle for Pittsburg Steeler when they won the first 4 Super Bowls. Great guy and fun to work for. 6. What advice would you give new sweeps? Treat people the way you want to be treated. If you are up front and honest, you have them for life. People know in their hearts when you try to do anything not on the up and up.

9. Weirdest thing you have ever found in a chimney? The fox squirrel that was struck in a gas hot water tank flue. Came down the chimney bypassed the furnace flue and crawled 8 feet horizontally to an elbow above the tank.

ADDED SAFETY, EFFICIENCY AND VALUE

Chim-Pro Interlock Flex

Chim-Pro Corrugated Flex

Chim-Pro Rigid

Strong Triple Locking Crimp Holds T ogether , Even On Tough Jobs

Double Locking Crimp Remains Strong Yet Very Flexibl e With No Memo ry

Horizontal Sides Of Corrugation Offer Added Strength & Flexibility

Featuring

7. What have you learned in your experience that you use routinely? Honesty and Cleanliness. Stay on the customers trust list and keep it clean. You can’t go wrong. 8. Have you ever had to make your own tool to solve a particular problem?

The chisel on black pipe to breakout tiles. Also an adaption to go to a grinder to attach to a Bull Float Handle. A friend of mine is a machinist who designed this one. Works great.

In Which ALL FITTINGS Are Attached With A Band, Even The Tee Cap And Elbows, Quick & Simple, No Drilling & Riveting

Visit www.chim-proliner.com for more details Manufactured by

CHIMNEY TECHNIQUE INC. • 2000 Industrial Ave • Sioux Falls, SD 57104

1-800-582-1392

MAY 14 SWEEPING 23

NewNCSG Members

NCSG REGIONS REGION 1

MASSACHUSETTS

Patrick Agurkis • Worcester County Chimney and Masonry • Worcester Paul Collina • Safe Fire Chimney Service • Burlington

NEW HAMPSHIRE Andy Westover • Westover Chimney Services LLC • Walpole

REGION 2

PENNSYLVANIA

Dawn McDermott • Mr. Joe’s Chimney Sweep Service • Allentown

NEW JERSEY George Scheier • Country Chimney Services LLC • Milford Michael V. Minni Jr. • L & B Cleaning Services LLC

REGION 1 Connecticut, Vermont, Massachusetts, New York, Maine, Rhode Island, New Hampshire

REGION 3 NORTH CAROLINA Patrick Tinsley • Clean Sweep the Fireplace Shop • Waynesville David L. Betts • Betts Inspection Service • Moncure

REGION 4

MICHIGAN Bill Spring • Spring, Bill • Iron Mountain

REGION 2 Delaware, District of Columbia, Maryland, New Jersey, Pennsylvania

REGION 3

KENTUCKY Cruz Thonsberry • Fireproof Chimney Sweep • Leburn

INDIANA Aaron Page • Bone Dry Masonry(formerly BDR Masonry) • Zionsville

OHIO

REGION 4

Joseph Colucci • Colucci Contracting Inc. • Northfield

REGION 5

KANSAS

Alabama, Florida, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, Virginia, West Virginia

Illinois, Indiana, Kentucky, Michigan, Missouri, Ohio

Linc Lnsway • A Safety Sweep LLC • Manhattan

COLORADO

REGION 5

Robert Hart • Hart Construction Corp. • Pagosa Springs

REGION 6

CALIFORNIA John Alonso • PTPS, Inc. •

NCSG Charter Members Paul Bourque, Huntsville, AL

Dale Meisinger, N. Augusta, SC

Don Leavitt, San Diego, CA

Alan Hisey, St. Louis, MO

David Harris, Broken Arrow, OK

Eva B. Horton, Greenwich, CT

Dan Wheeler, Santa Rosa, CA

Harry Richart, Hasbrouck Heights, NJ

John Cline, Menlo Park, CA

24 SWEEPING MAY 14

Arkansas, Colorado, Iowa, Kansas, Louisiana, Minnesota, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Texas, Wisconsin

REGION 6 Alaska, Arizona, California, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, Washington, Wyoming

CSIA Update MAY REPORT

www.CSIA.org School’s back in session

Change at the top Mark A. Stoner takes over as CSIA president, sets ambitious goal for CCS certifications

Veteran chimney sweep businessman Mark A. Stoner of Smyrna, TN was named to be president of the Chimney Safety Institute of America board of directors on March 18, and he moved quickly to put his stamp on the 31-year-old educational nonprofit. Stoner hopes to see CSIA grow its ranks of CCS and C-DET certifications. “My audacious goal is to get back to 1,900,” Stoner said during the CSIA Information Session, held as part of the National Chimney Sweep Guild convention in Columbus, OH. “There are a lot of certified sweeps out there that for some reason or another, fell off -- and we all know in this room how valuable this (CSIA) is. I want our numbers to get back to there because there are over 6,000 chimney sweeps. We have about 1,400 of them.” Stoner, who was first certified in 1991, runs Ashbusters Chimney Service, a 25-year-old multi-state company based in Tennessee. Stoner wants to raise the bar on professionalism in the industry, whether it be a one-person company or a large, multi-van fleet. Stoner is also keen on enhancing services to sweeps that add value to their certifications.

CSIA’s 2014-15 board (Left to right: Treasurer Jim Bostaph, President Mark Stoner, Vice President Chuck Hall, Secretary John Meredith).

Twenty-eight students, including a firefighter, a police officer, and these Kentucky-based employees of Bone Dry Masonry (Jeremy Marowelli and Joe Hodges, above) joined the CSIA for the year’s first National Chimney Sweep Training School in Plainfield, IN. The soldout class, held April 14-19, enjoyed instruction from CSIA veterans Bob Priesing (below left), Tom Urban and Bob Fish. Students received hands-on training on tools of the trade, including a demonstration on protective gear and scaffolding. We had 25 pass.

Returning directors: Eric Adair, Steve Pietila, John Pilger, Michael Segerstrom, Bo Tasso. New directors: Hope Stevenson, Chuck Roydhouse. Outgoing: Jeff Schmittinger, Randy Brooks. Stoner says he was pleased that, after calling for volunteers, about 10 people came up to him and asked how they could help CSIA with committees or projects. He wants to boost in-person training opportunities, improve our csia.org online experience, and make our referral reports easier to use in concert with across-theboard improvements. Have input? E-mail Mark Stoner directly at president@csia.org ADVERTISEMENT

“The goals here are to teach them the basic fundamentals necessary to become a chimney sweep and to get them certified,” said Priesing, who has taught students for 12 years. “Many who teach enjoy passing on their knowledge, with a side benefit being that instructors learn from the students, too.” NCSTS classes will be held June 23-28, August 11-16, and September 22-27. You can sign up on csia. org or call the office at (317-837-5362) or e-mail us questions at office@csia.org.

MAY REPORT

www.CSIA.org

New CSIA Certified Chimney Sweeps Congratulations!

CSIA creates ‘Sweeps in Need’ fund CSIA has set aside a special savings account that we can use when sweeps want to come to the aid of one of their injured brothers or sisters in soot.

Lauren Pilger, CCS Certified Chimney Sweep, posed with Mark Ormand after he passed his exam at the NCSG convention in Columbus, OH.

Matthew Anstine | Chimney Doctors | Bailey

North Carolina

Illinois

Patrick Tinsley | Clean Sweep the Fireplace Shop | Waynesville

The first recipient is John O’Donnell, 58, owner/operator of the Flues Brothers Chimney Sweeps located in Lakeville, Mass. for almost 30 years. John fell about 20 feet off a ladder while servicing a chimney, with the most serious injury the fracture of his back that left him paralyzed from the waist down. The prognosis for being able to walk again is uncertain at this point. CSIA has advertised the fundraiser on all our digital channels. We aim to collect as much as we can to help with his life costs. DONATE: Use the link at the bottom of the home page of http://www.ashbusters.net

First winner of CSIA annual Tom Urban Safety Award? Tom Urban Chim-Scan inventor and CSIA instructor Tom Urban received the inaugural Safety Award during the CSIA auction March 21 in Columbus. Tom wrote a thoughtful blog post about the need for all sweeps to slow down for safety’s sake and give consideration to their health, following a severe table saw thumb injury he suffered. A room full of people wrapped white tissue around their thumb as a sign of solidarity. We hope to make the Urban award an annual honor for those with a helpful idea or messsage about safety while doing chimney industry work or while at a worksite. Be safe, everyone. CSIA’s very affordable health and safety multi-user online courses are part of our e-learning arsenal! Check out the offerings at http://bit.ly/1poU7eN

MAY REPORT Supplier in the News: National Chimney’s busy month CSIA’s growth National Chimney was the

leader in a competition among industry vendors that helped CSIA boost our Certified Chimney Sweep numbers. In the wintertime promotion, National distributed more than 22,000 postcards advertising a $50-off coupon toward new certifications and certifications lapsed 6+ months. ChimneySaver, Copperfield, Lindemann, and Olympia Chimney Supply and Regional Chimney Supply also stepped up and participated, which we appreciate. “This was a huge endeavor for CSIA, and industry partners made it both possible and successful,” said Chuck Hall, vice president of CSIA, who steered the vendor marketing campaign. “National made it a priority and led the way.”

Chuck Hall, Bob Johnson, Darin Bibeau, and Mark Stoner present an award to National Chimney during the NCSG convention in Columbus, OH.

National’s growth Darin Bibeau, President/ Owner of National Chimney, announced the acquisition of venting specialist MagnaFlex Industries of Mount Sterling, Ky., National’s third acquisition within the last year. “Buying American manufacturing companies and bringing them under our umbrella keeps more jobs in the U.S. and makes more products available for our customers,” Bibeau said. The acquisition offers National’s clients above-the-roof-related options beyond just chimney inspection, cleaning, and enhancements. ... National Chimney spent $350,000 in converting its custom manufacturing and warehouse facility in Burlington, Vt. to solar power. National’s Arizona location also added new sky-lighting devices to reduce energy consumption. These “green” initiatives are both cost-saving and provide a showcase for customers interested in similar, eco-friendly investments, Bibeau said.

www.CSIA.org Bopp is CSIA’s e-learning star CSIA.org will soon be adding additional icons to Certified Chimney Sweeps’ profiles, so that residents looking to hire a sweep on the zip-code finder profile page will see the level of education obtained by our pros. Allen, CCS No. 279 who has been continuously certified since 1982, has taken 33 lifetime classes through our Chimney Academy, and was recognized as the top e-learner at the NSCG Convention. “I am kind of semi-retired,” said Bopp, of Sandpoint, ID. “But, it allows me to keep up my certification in a convenient manner. I’m not fond of the computer, but it is pretty easy to navigate.” CSIA offers 70 of the industry’s favorite seminars in a self-paced online format. Our e-learning course offerings range from “Accident Causes, Prevention and Control” to “Working in Cold Weather.” (We’ll be expanding this initiative to include in-person classes; stay tuned!)

CSIA in social: By the Numbers for February and March Facebook/chimneysafety – CSIA reached 1,000 likes on April 9, 2014. *Twitter/Chimney_Safety – 560 followers. *Twitter/DryerVentSafety – 14 followers. *YouTube/ChimneySafetyUSA: 886 views, 1,145 minutes watched in February; 934 views, 958 minutes watched in March. Best performing video (both months): “Hire a CSIA Certified Chimney Sweep: the better choice.”

CSIA receives donations Thanks to New England Chimney Supply in Williston, VT (crossover liners), Monte Lutz with Ahrens Chimney Technique of Sioux Falls, SD (styrofoam triangles for crown forms), and Alan Kline with Lynn Ladder & Scaffolding of Lynn, MA (two sets of fall protection). ADVERTISEMENT

C-DET.org to debut in later summer; we need content! Due to the popularity of our C-DET Certified Dryer Exhaust Technician program, the CSIA board of directors has authorized the creation of a new web site devoted to the dryer venting industry. This site, under development as c-det.org, is a companion to csia.org. It will include a handy zip-code finder as well as a blog site that will be search engine enhanced and allow folks to find and hire our certified techs. John Bently is working with marketing director Tom Spalding on ideas for the site. If you’ve got a picture, “war” story, or content to share - even a link to your social media page - e-mail Tom at tspalding@csia. org and let us know about it.

MAY REPORT

www.CSIA.org

“What You Need to Know After a Chimney Fire”

Brochure to connect sweeps to firefighters makes debut at FDIC in Indianapolis CSIA is committed to education, across all industries, including firefighting agencies, because when it comes to helping homeowners who have suffered chimney fires, those first responders can really help us out with our noble cause. That’s why we were so thrilled to be a trade show exhibitor at the Fire Department Instructors Conference in Indianapolis, IN, April 10-12, where we debuted a new brochure, “What You Need to Know After a Chimney Fire.” It’s an info-heavy, 8-panel color publication that we have made free on csia.org for a limited time. It’s meant for firefighters to keep on their trucks, to hand out to residents who may have experienced a chimney fire that required a call to 911. Firefighters are often asked by the victim about the “next step.” Now instead of just blindly recommending a chimney inspection, firefighters have a new tool – our brochure – so homeowners know where to turn for a post-fire inspection. The brochure features our phone number and website so the homeowner can decide to contact our ethics-minded sweeps for service. During its debut at the FDIC, we heard the phrase many times: “That’s a great idea!” Also, Bob Sciba, a CSIA Certified Chimney Sweep with the Chimney Doctors in Michigan, did a presentation at a county fire

What You Need to Know After a

Firefighter Info Date of fire: Time:

Chimney Fire!

Location: Department:

Using the brochure: Tips What did the fire department do? While responding to a chimney fire the job of the fire department is to contain, control and suppress the fire. The scope of their training does not include the cleaning, inspection and evaluation of the chimney.

Run ID: Incident Description:

Why trust CSIA? There are over 1,400 CSIA Certified Chimney Sweeps. CSIA is a nonprofit formed in 1983 as the educational arm of the National Chimney Sweep Guild. Backed by an ethics pledge, we provide industry education and homeowner resources.

This informational brochure was made available to your fire department courtesy of The Chimney Safety Institute of America.

Find a Certified chimney sweep at

www.CSIA.org

association meeting and introduced the new flyer on our behalf, to widespread acclaim. “After being in the fire service for 25 years, this is the first professional presentation I have heard on this subject. As firefighters, we are often asked by the homeowner just prior to clearing a scene, when can I burn again. This information gives them a safe direction to proceed,” said Phillip Kerns, Assistant Chief of the Frankenmuth (MI) Fire Department. Kudos to Jeff Schmittinger, of Wisconsin Chimney Technicians and past CSIA Director, for content and CSIA Education Director Ashley Eldridge and the CSIA board and committee leaders for modifications and input. ADVERTISEMENT

Can I use my chimney?

* DO ... print out as many as you need -- they are FREE, for a limited time, to download and print yourself -- and bring them to your local fire department, or area departments. It’s a great way to introduce yourself to the local fire official. It is advised that you not use your chimney until it has been swept and evaluated by a qualified chimney professional. The chimney may have suffered joint failure, metal fatigue, or structural cracking as a result of fire in the flue. Often times these damaged areas cannot be seen from above or below.

* DON’T ... put your company’s name on the brochure. This is not a solicitation. Homeowners will find you by going to csia. org as outlined in the brochure. * DO ... keep in mind that the brochure emphasizes video cameras as a recommended way to inspect a chimney following a fire. Video isn’t the only option, but one the customer may ask you about. * DON’T ... wait around to implement this. Use the brochure to highlight your support of the effort. * DO ... not charge the fire service for the copies. CSIA will eventually add the brochures to the publications we have for sale, which you might find more affordable than printing yourself. A pack of 100 purchased through CSIA, like our other 13 brochures, costs $32 plus shipping. * DON’T ... hesitate to e-mail Tom Spalding at tspalding@csia.org if you have questions.

Progressive Perks

BY DEBBIE CORNELIUS MEMBERSHIP DEVELOPMENT COORDINATOR

Enough Cannot Be Said . . . ! For the past nine years I have had the task, or should I say honor, of securing volunteer support for the NCSG Convention and Tradeshow. It has not only given me the opportunity to work with many of you year after year but an opportunity to get to know more of those volunteering for the first time better.

Also, a special thanks to our additional convention staff, Ginny Heagney, Food & Beverage Director (and the recipient of the President’s Award this year), Fred Joy, AV Director, Blume, Convention Photographer and Phil Heagney and his daughter, Suzanne Rogers for the beautiful banquet decorations.

Although thank you just never seems to be enough in my book, I still want to say a big thank you on behalf of the NCSG staff and Board of Directors. The credit of our success firmly rests in your dedicated volunteer efforts a nd it is a pleasure to work with all of you.

“No one is more cherished in this world than someone who lightens the burden of another. Thank you” ˜Author Unknown

Martin Aube

Bob Harris

Gabe Robinson

Shannah Aube

Ken Hoelscher

Jim Robinson

Albert Balitz

Steve Hoover

Suzanne Rogers

Richie Baxley

Donna Jo Hudson

Don Ross

Debbie Bedi

Barbara Joy

Mims Rust

Judd Berg

Grant Kastings

Ron Rust

Brandi Biswell

Bill Kline

Ghayas Salem

John Boztch

Beth Kline

Joe Sauter

Renee Brigman

Caleb Martinez

Kathy Segerstrom

Ron Brigman

Rich Martinez

Mike Segerstrom

Traci Brooks

Don Matthews

Sarah Shippee

Jim Collar

Sally McKnight

Dennis Sickmen

Lou Curley

Mark Moseley

Jeff Simmons

Terry Dearborn

Jerry Neal

Matt Simpson

Mark Dent

Matt Oesterling

Bryan Smith

Frank Dombrowski

James Owens

Jillian Stewart

Frank Francisco

James Pagliei

Bill Thornton

Ruth Francisco

Lauren Pilger

Daniel Titus

Tom Giroux

Cleveland Pope

Candy Walker

Eric Haldeman

Justin Reynolds

David Kline

Deanna Hancock

Janie Rickord

Ken Hancock

Tim Robinson

MAY 14 SWEEPING 29

History Project When “Tails” Are Too Formal A Look Back and a Request for the Future This month the History Project brings you a look at some of the very first items the Guild sold. Those of you that are familiar with what we currently have available for retail will notice that it has not changed much since 1982- that’s where you come in. In the coming months the Guild will be putting together a fully functioning ecommerce site so members can buy items online through the website and we want to know what you would like to see it stocked with. Have you always wanted a laptop case with the Guild’s logo, socks, or even suspenders? Let us know! Please send suggestions to Darcy Marlett at dmarlett@ncsg.org.

30 SWEEPING MAY 14

Dates & Events May 1-4, 2014 Oregon Chimney Sweeps Association Inc. Annual May Day Conference Gold Beach, OR, Curry County Fairgrounds May 1-3, 2014 Pennsylvania Guild of Professional Chimney Sweeps 17th Annual Charity Workshop Camp Trinity – 2601 Price Road Green Lane, PA 18054 For more information, please call (215) 540-9787 or email wissahickonvalleysweep@yahoo.com May 5-9, 2014 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org May 9, 2014 CSIA Certified Dryer Exhaust Technician® Review & Exams Chattanooga, TN For more information, please call (317) 837-5362 or visit www.CSIA.org May 12-13, 2014 CSIA Inspection and Report Writing Plainfield, IN For more information, please call (317) 837-5362 or visit www.CSIA.org May 12-16, 2014 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org May 14, 2014 SaverSystems – Richmond, Indiana HeatShield Installer Factory Training For more information call (800) 860-6327 x105 or email stuartk@ saversystems.com May 16, 2014 CSIA Certified Chimney Sweep® Review & Exams – Sponsored by Olympia Chimney Scranton, PA For more information, please call (317) 837-5362 or visit www.CSIA.org May 17, 2014 SaverSystems – Richmond, Indiana HeatShield Installer Factory Training For more information call (800) 860-6327 x105 or email stuartk@ saversystems.com May 19-21, 2014 CSIA Masonry Repair for Chimney Professionals 2 Day - Virginia Association of Chimney & Hearth Professionals Waldorf, MD For more information, please call (317) 837-5362 or visit www.CSIA.org May 19-23, 2014 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses

- Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org May 23, 2014 CSIA Certified Chimney Sweep® Review & Exams Baltimore, MD For more information, please call (317) 837-5362 or visit www.CSIA.org June 2-8, 2014 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org June 6, 2014 CSIA Certified Chimney Sweep® Review & Exams CSIA Technology Center For more information, please call (317) 837-5362 or visit www.CSIA.org June 8-14 Sweeps Week CSIA Technology Center For more information call Ron or Renée Brigman (864) 682-5422 or email bluesky@sweepstuff.com June 9-15, 2014 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org June 13, 2014 SaverSystems – Richmond, Indiana HeatShield Installer Factory Training For more information call (800) 860-6327 x105 or email stuartk@ saversystems.com June 16-22, 2014 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org June 20, 2014 CSIA Certified Chimney Sweep® Review & Exams Conventry, RI For more information, please call (317) 837-5362 or visit www.CSIA.org June 20, 2014 SaverSystems – Richmond, Indiana HeatShield Installer Factory Training For more information call (800) 860-6327 x105 or email stuartk@ saversystems.com June 23-28, 2014 CSIA National Chimney Sweep Training School CSIA Technology Center- Plainfield, IN For more information, please call (317) 837-5362 or visit www.CSIA.org June 23-29, 2014 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review MAY 14 SWEEPING 31

- CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org June 25-28, 2014 Belton, Missouri - Brick oven building hands-on workshop Learn how to build an outdoor brick oven and learn a new skill. CEUs will be applied for. HearthMasters Masonry School Visit www.hearthmasters.net or call 816-461-3665 for more information June 28-29, 2014 New Hampshire Association of Chimney Professionals Sweepfest Newmarket, NH For more information, please call Phil Mitchell (603) 659-7776 June 30 – July 6, 2014 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org July 7-13, 2014 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org

July 14-18, 2014 Installing and Troubleshooting Gas Hearth Appliances CSIA Technology Center- Plainfield, IN For more information, please call (317) 837-5362 or visit www.CSIA.org July 14-20, 2014 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org July 21-27, 2014 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org July 28 – August 3, 2014 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org Please send notice of your events for NCSG Dates & Events listings at ssichting@ncsg.org for inclusion here, in weekly posts to the discussion list and online at www.NCSG.org/dates. The event must be considered educational or informative for the industry (sales events and open houses will not be listed).

CrownGuard

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TO order call: 800-545-6607 info@firesafeinc.com 32 SWEEPING MAY 14

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Call For Speakers Energy-Saving Dampers Quality = Confidence. Gain Peace-Of-Mind Knowing You Installed the Best.

The National Chimney Sweep Guild is now accepting speaker proposals for presentations at the NCSG 2015 National Convention on February 18-21st in Lancaster, Pennsylvania. We invite you to share your knowledge with your peers in the industry by presenting a session. Presentations should not be product specific, make

Superior Design

references to brand names, or be a platform for sales. The NCSG Convention Planning Committee will review all presentation proposals. Selections will be made based on quality, relevance, practical application, timeliness and on the presenter’s experience and credentials.

• Permanent Cast-Aluminum Construction • Easily Mounts Atop a Flue Tile • Silicone Rubber Prevents Energy Loss • Less Fraying Due to Larger Diameter Cables • Low Profile to Maintain the Authentic Look of the Chimney

The application and guidelines for presentations will be available at www.ncsg.org beginning May 1, 2014.

Call your favorite Lock-Top distributor today!

An industry stAndArd for over 25 yeArs

MAY 14 SWEEPING 33 14 Lock Top.indd 1

2/27/14 4:09 PM

Darwin Awards Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief? Send it to editor Darcy Marlett at dmarlett@ncsg.org. for publication in Sweeping. Or, mail it to NCSG, 2155 Commercial Drive, Plainfield, IN 46168. Include a few words about the scene and location.

Active chimney with HVAC unit sitting on top Found by Harry Slaughter of Albermarle Chimney in Edenton, NC

34 SWEEPING MAY 14

BY FRANCES KELLY EXECUTIVE DIRECTOR

Perspective

Roads Traveled Come to the woods, for here is rest. There is no repose like that of the green deep woods. Here grow the wallflower and the violet. The squirrel will come and sit upon your knee, the logcock will wake you in the morning. Sleep in forgetfulness of all ill. Of all the upness accessible to mortals, there is no upness comparable to the mountains. - John of the Mountains: The Unpublished Journals of John Muir, (1938), page 235.

hope everyone returned safely from Columbus and with a renewed since of purpose and energy. Words cannot adequately express what a pleasure it was to finally meet the membership. Everyone was so gracious, welcoming and helpful. Staff and board members have received much feedback regarding the convention and trade show. We welcome your input as we want to make each and every year the best possible experience for you in terms of both education and networking opportunities. Planning for NCSG Innovation 2015 is already underway. Please contact us with your ideas and suggestions so we can make it the best possible engagement for you! We routinely hear comments from attendees that coming to convention is truly a life changing event for them. While we understand that not everyone can make it, we encourage you to try to make it and start planning now for next year. Many thank you to all the members that volunteered in Columbus. I was sincerely overwhelmed by number of volunteers and the willingness to do just about anything to help.

The convention and tradeshow simply would not be possible and run as smooth as it does with volunteers. Thank you! While I received much assistance and guidance from many sources for my first convention, there are few people that really stand out. Thank you to Steve Pietila and Jeremy Biswell for their guidance and words of wisdom, Mark Stoner for always being positive and for the words of encouragement. Thank you to Jay Walker for all the assistance with election, historical knowledge and governance issues. Thank you to all board members for being there and working hard. Each of you provided guidance and a smile at some point during the week. We are blessed as organizations to have two strong boards that set the industry standards for professionalism and education. Also, a huge welcome to new board members for NCSG and CSIA. NCSG welcomes Kevon Binder as the new Region 4 Director. CSIA brings on board Hope Stevenson and Chuck Roydhouse. All three have already rolled up their sleeves and started working for you. MAY 14 SWEEPING 35

Classifieds Gotta chimney question? Sizing? Codes? Call Royal Edwards! Make Royal your tech department. CALL NOW (813) 982-0219 for on-call tech support. Continuing Education special bonus â&#x20AC;&#x201C; Ask how you can get the Fridaymorning e-Blast for FREE. CALL NOW (813) 982-0219

Cartoon gladly donated by Midtown Sweeps.

GasVent Software for Sizing Chimneys only $195. Call 1-800-648-9523 for more info. Or visit www.elitesoft.com to download a free trial version.

CLASSIFIED ADS FREE FOR NCSG MEMBERS Members can run one 35-word classified free each year! Regular classified ads are $2/word or $1/word for NCSG members. Classified ads are non-commissionable and must be pre-paid. To place a classified ad, please contact Sara Sichting at ssitchting@ncsg.org or 317-837-1500.

Display Ad Index Page #

Advertiser

Phone

Email or Website Address

Ahrens Chimney Technique

800-582-1392

ahrenschimney@qwestoffice.net

Firesafe Industries, Inc.

800-545-6607

www.firesafeinc.com

Gelco, Lyemance, Lock-Top

800-334-2154

www.gllchimneyproducts.com

7 ICP

508-695-7000

www.chimneycaps.com

Lindemann Chimney Company

800-722-7230

www.lindemannchimney.com

National Chimney

800-897-8481

www.nationalchimney.com

New England Chimney Supply

888-900-8106

www.newenglandchimneysupply.com

Olympia Chimney Supply

800-569-1425

www.olympiachimney.com

Professional Products of Kansas

800-676-7346

www.watersealant.com

Sand Hill Wholesale

800-258-5496

www.sandhillwholesale.com

SaverSystems, Inc

800-860-6327

www.saversystems.com

16 Smoktite

866-439-0069

www.smoktite.com

866-880-3473

info@sweepsamerica.com

3 Thermocrete

866-439-0069

www.thermocreteusa.com

4 Wohler

978-750-9876

www.wohlerusa.com

Sweeps America

36 SWEEPING MAY 14

National Chimney Sweep Guild 2155 Commercial Drive Plainfield, IN 46168

1404

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