Sweeping Magazine- May 2016

Sweeping May 2016 VOLUME 40 #4

The Journal of Chimney and Venting Technology

NFPA 211 Change – After Market Parts

Boost Profits & Build Customer Loyalty

MACA Charity Workshop

, PROTECT TREES FORESTS AND OUR COMMUNITY FROM THE THREAT OF INVASIVE SPECIES

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Keep your trees safe by following these tips: · Don’t take firewood with you when you go camping, hiking or traveling. · Buy locally harvested firewood. · Tell your friends not to move firewood.

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Youtube.com/DontMoveFirewood

Departments President’s Letter 3 Editor’s Letter 5 Coach’s Corner 11 Sweeps Advantage 17 Progressive Perks 18 Technical Q&A 19 Date and Events 22 New Members 24 History Project 25 Around the Tech Center 30 Classifieds 31 Darwin Award 32 Der Don Juan by Olga von Riesen, 1917

Table of Contents

Postcard Image donated by Steve Snyder of Big Steve’s Chimney Service, San Luis Obispo, CA

Sweeping May 2016 Volume 40 Issue 4

Features Boost Profits & Build Customer Loyalty

NFPA 211 Change – After Market Parts

MACA Charity Workshop

6 14 20 May 2016

Jim Brewer Gas Venting and NFPA 54 (317) 203-0088 x: 3 John Pilger Oil Flue Sizing, Relining or NFPA 31 (317) 203-0088 x: 4 Randy Brooks IRC, NFPA 211 or Customer Communications (317) 203-0088 x: 5 Bart Ogden Stainless Steel Lining, Video Scanning and Narrative Report Writing (317) 203-0088 x: 6

Fred Joy Installation and Venting of Pellet Stoves (317) 203-0088 x: 7 Jay Walker Dryer Vents (317) 203-0088 x: 8 Rett Rasmussen Vented and Vent Free Gas Logs and Controls (317) 203-0088 x: 9 Rich Martinez Dryer Vents or Masonry (317) 203-0088 x: * Rich Rua General Sweeping or Relining (317) 203-0088 x: 0

NATIONAL CHIMNEY SWEEP GUILD BOARD OF DIRECTORS 2016-2017

TECHNICAL ADVISORY COUNCIL

Chris Prior Masonry Construction and Restoration and Priorfire Fireboxes (317) 203-0088 x: 2

S W E E P I N G

2155 Commercial Drive Plainfield, IN 46168 (317) 837-1500 Fax: (317) 837-5365

Frances Kelly Excecutive Director fkelly@ncsg.org Megan McMahon Director of Finance mmcmahon@ncsg.org Debbie Cornelius Membership Development Coordinator dcornelius@ncsg.org Donna Lee Kasmer CSIA Certification Coordinator dkasmer@csia.org Claire Rutledge Program Coordinator crutledge@ncsg.org

May 2016

Darcy Marlett Director of Communications and Marketing dmarlett@ncsg.org Jordan Whitt CSIA Director of Communications and Marketing jwhitt@csia.org Ashley Edridge Director of Education ashley@csia.org Sara Sichting Office Manager ssichting@ncsg.org

COMMITTEE CHAIRS and TASK FORCES 2016 – 2017

2

STAFF

Resources

Region 6 Bob Ferrari (530) 941-5818 bob@flueseason.com

Vice President, Region 5 Jasper Drengler (715) 304-8934 drengler01@gmail.com

Secretary, At Large Director Gregg Boss (636) 391-2226 englishsweep@att.net

Treasurer, Region 3 Ron Rust (803) 730-5858 tophatswp@aol.com

At-Large Director Tom Hunkele (515) 249-6337 nopnotchchimney@gmail.com

Region 1 Mike Elliott (508) 987-6348 sootguy@aol.com

At-Large Director Dennis Dobbs (256) 845- 9814 info@fireplaceservicecenter. com

Region 2 Ed Ridgeway (856) 241-7999 masons@chimney-duct.com

To contact any member of the Technical Advisory Council, please call (317) 203-0088 and select the extension for the person who is best qualified to answer your question: Be advised that advice given by NCSG’s Technical Advisory Council (TAC) reflects best practices of the chimney sweeping industry. However, we are unable to account for any particular type of situation since regional variations in construction practices and additional environmental, physical and geographical factors necessarily vary the level of service appropriate for a particular fireplace and/or chimney.

Additionally, local laws and ordinances may govern and/ or supersede the information and any recommendations provided. Final determinations are the responsibility of a local professional with firsthand knowledge of the situation, and the local Authority Having Jurisdiction (AHJ). Neither NCSG nor any member of TAC will be held liable for any damages whatsoever resulting from the use of or reliance on information provided by anyone associated with TAC. By your use of this member benefit you acknowledge acceptance of these terms.

President, At Large Director Jeremy Biswell (913) 236-7141 fluesbrothers@yahoo.com

Region 4 Jeff Keefer 513-248-9600 info@chimneycareco.com

Supplier Representative Stuart Karanovich (765) 966-5084 stuartk@saversystems.com

Bylaws Jasper Drengler (715) 304-8934 drangler01@yahoo.com

Membership Bob Ferrari (530) 221-3331 bob@flueseason.com

Ethics Andy Raycroft (703) 836-7858 andy@rooftopchimneysweeps.con

NFPA 211 Representative Jim Brewer (757) 523-2400 jbrewer@magic-sweep.com

Governance Jay Walker (850) 562-4692 sweepingJ@aol.com

NFPA 31 Representative John Pilger (631) 863-2460 chimneyman@aol.com

Government Affairs Mike Elliot (508) 987-6348 sootguy@aol.com

NFPA 54 Jim Brewer (757) 523-2400 jbrewer@magic-sweep.com

International Relations John Pilger (631) 863-2460 chimneyman@aol.com

Technical Advisory Council Michael Segerstrom (908) 253-9190 chimneysweeps@optonline.net

Long Range Planning Jeremy Biswell (913) 236-7141 fluesbrothers@yahoo.com

Scholarship Committee Greg Boss (636) 391-2226 englishsweep@att.net

ADVERTISING RATES for Sweeping: The Journal of Chimney & Venting Technology may be obtained by contacting Malisa Minetree at (317) 815-4688 or sweepingads@me.com Layout and design by David Bruce, Red2 Design Bureau NCSG encourages industry partners to submit press releases and articles to editor Darcy Marlett at dmarlett@ncsg.org. Submissions should contain items of interest or importance to the chimney and venting industry. Submissions should not contain direct solicitations, prices, or a call to action on the part of our readers. Submissions may contain images or artwork attached in a .jpg format.

In all cases, NCSG reserves the right to edit submissions to fit space limitations, keep the release and publish at a later date, or refuse to publish the release for any reason. Neither publishing, nor refusing to publish the submission should be considered a statement of NCSG’s opinion regarding the release.

NCSG further reserves the right to reject at any time any advertising determined not to be in keeping with the publication’s standards.

Acceptance of advertising by Sweeping magazine does not necessarily constitute endorsement of products or services advertised. NCSG does not make any effort to review or substantiate claims made by advertisers. © 2016 National Chimney Sweep Guild, 2155 Commercial Drive, Plainfield, IN 46168. (317) 837-1500

A

little over 16 years ago, I was working as a pancake caterer for a company called Chris Cakes in the Kansas City metro area.

The owner of that company saw something extra in me and asked if I would like to start a business with him. We looked into several startup businesses.

Meanwhile, Steve, the owner of Chris Cakes was asked by his wife to find a chimney sweep to service their fireplace.

After several unreturned calls, several “we don’t service south of Kansas City”, and several no shows, Steve saw opportunity in the field of chimney sweeping.

After purchasing a used August West system from a firefighter in Oklahoma, we met with a sweep in Topeka Kansas for advice.

(You may know the sweep, his name is Marion Schroll).

Marion told us to go to the NCSG chimney sweep school in Indianapolis to get trained and get certified. So off I went to Indy on a mission to learn the trade. Upon arrival to registration, which at that time took place the hotel lobby because there was no tech center back then, I ran into NCSG director Bart Ogden and his wife, Lesa Ogden. Lesa had decided to get into the industry to spend more time with Bart and help support their family business.

Bart and Lesa live in Wichita Kansas which is approximately 3 hours from where I live in Kansas City. Obviously we instantly had something in common, being in the same geographical region of the world, and we all became friends.

For the next several years, I would take any Chris Cakes job I could get in and around Wichita. Chris Cakes would get calls to do events down there, so I would do a breakfast event and then meet up and ride on a sweep truck with Bart and absorb as much knowledge as I could. Many times, Bart and Lesa would let me crash at their home so I could save money and have a place to stay when I could stay an extra day or two learning more about our trade from Bart.

Since then, I have grown a solid business, along with my wife, Brandi, and gained a great respect for business ownership and education from Bart’s teachings.

In January of this year, I got a phone call from Bart. Bart has been a Shriner for years now and was calling me to inform me that there was going to ceremony to make him Potentate of the Midian Shriners in Wichita, Kansas. I was not aware of what a Potentate is or what they do, so I looked it up.

President’s

Letter Jeremy Biswell

President

All Hail The Illustrious Potentate Bart!

The definition of potentate is a monarch or ruler, one who wields great power or sway, one who leads a group. Bart has his work cut out for him.

The Midian Shriners have approximately 2000 members.

They are a group of men from all walks of life who enjoy participating in fun, worthwhile, and charitable events. If you have ever attended a parade or a really great circus, you have probably seen this fantastic group in action. The wives and children of Shriner men have activities and are very active and supportive in the association as well. The Shriners support

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Shriners hospitals for children serve any child from birth to age eighteen, no matter the financial or insurability of the patient. They also transport children to patient services via van and air (the air transport call themselves the flying fezzes :) ).

The event was exciting and intriguing. Every person I met was friendly and welcoming. Bart’s friends and family all attended. There was food, toasts, roasts, and plenty of laughs. It was a memorable event and I was blessed to be part of it.

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I am very proud of my mentor, Bart Ogden. He’s an important part of my life and I thank him for taking me under his wing and helping me learn the chimney trade and the business behind it.

Now he’s using his skills in a huge way by giving a great deal of time and effort leading a great organization. The Shriners are lucky to have him.

Being at the potentate ceremony for Bart helped me readjust my thinking a bit and make me ponder about what else I can do to make the world a better place. Being the president of the NCSG and helping out at church on Sunday is a great start, but what else can I do to impact the world? The Shriners is a national organization helping thousands of children every year and having a great time doing it. I challenge everyone reading this letter to get involved.

Whether it be volunteering for an organization like the NCSG, helping out at a local church or food pantry, or becoming involved in a local or national organization, just get involved. Give the greatest gift of all....time. Get your wife and kids involved. Have fun making an impact. Help teach the next generation great values in helping one another and the importance of community. Do great things and continue being great people!

Jeremy Biswell, NCSG President

May 2016

H

appy Spring Chimney Sweeps!

I hope this issue finds you well and your spring is off to a great start. This month we had two articles addressing the topic of community service. President Jeremy Biswell wrote about attending the ceremony for Bart Ogden being made Potentate of the Midian Shriners in Wichita and how that inspired him to get more involved in community service. Over on page 20 you can read about a service project the Mid-Atlantic Chimney Association completed for a local family in need. I hope these help articles help inspire your own local service projects whether they are chimney related or not.

Finally I want to leave you a few pieces of advice from our Education Director, Ashely Eldridge. I sent out an email last month asking staff if they had any “reminders” I should put in eNewslink for the members.

Here’s what Ashley wrote back: “Enjoy the weather. Take some time with your family. Get some of those pesky masonry jobs done. Go fishing. Plan. Create a vision for where you want to be this time next year. Build in enough profit so you and your staff can attend the 2017 NCSG convention. Check and catch up on CEU’s. Determine which aspects of your business are the most profitable and those you enjoy doing the most and concentrate on any that are the same. Stand back and look at your vehicles and think like a customer. Look at your company forms, are there any that need to be changed to reflect changes you may be making in your business? Address any deferred maintenance on your vehicles.

Decide what stock you want to keep and what you do not.”

Editor’s

Letter Darcy Marlett Editor

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5 S W E E P I N G

Boost Profits & Build Customer Loyalty By Focusing On Customer Retention

Taylor Hill

Spark Marketer

6 S W E E P I N G

A

s a business owner, you’re always working to win over clients, because without them, you have no business.

But are you doing it in a smart, cost-effective way that leads to true customer loyalty? When you simplify it, there are really two sides of the proverbial business success coin: attraction and retention. Unlike the old song “Love & Marriage,” you can have the one without the other, but you’ll be missing out on opportunities and throwing away money that could be going towards other things, like giving your employees pay raises or taking a much needed vacation.

Many business owners focus solely on attracting new customers and end up funneling all profits right back into attracting them the following

May 2016

year. So why do you need both attraction and retention to be truly successful and profitable?

Let’s start by looking at what we mean when we talk about attraction and retention in business.

Attraction vs. Retention Attraction is the part of the process that we tend to put a lot of effort into. It’s like the courting stage of the business-customer relationship.

Think of everything you commonly associate with marketing as part of the attraction side of the coin: your brand; your logo; your website and optimization efforts to boost it in search rankings; direct mail; and basically anything you’re doing to get customers to notice you both online and off. In this stage, you’re putting all

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your efforts into getting potential customers to find you and choose you over your competitors.

But what happens once a customer bites and enters the funnel by deciding to do business with you? What efforts are you putting into the retention side of things? What do you do to keep that customer coming back to you instead of going to another company the next time they need a service?

For many businesses, the answer is: not much, if anything. And as a result, the money made from that customer you worked so hard to attract goes right back into attracting them again the next year. It takes 7-10 times more money and effort to attract customers than it does to retain customers. So why aren’t you putting effort into retaining the customers you’ve invested in and worked so hard to attract?

In the chimney service business, the average rate of returning customers is 9-12%. That’s not great, but it’s likely somewhat average for many service industries. That means only nine to twelve of every 100 customers are even slightly committed to the company performing their chimney services. So what’s the problem? Are brands not leaving an impact on their customers? Are the experiences forgettable? Are the companies forgettable?

It can be any combination of these things. But what it truly boils down to is that companies aren’t nurturing the customer-business relationship after the initial service call is over. And that leaves the customer open to any and every competitor and sexy offer that comes down the pipeline.

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Changes Out Of Your Control Don’t Have To Make or Break You If you have a website and do any online marketing, you know that the world of Google, AdWords, Facebook, and every other aspect of the Internet is in constant flux. The rules are ever-changing, which means your rankings are liable to change, and the money needed to compete with your competitors is subject to change. But for a customer that has been properly cared for, a customer committed to doing business with your company and your company alone, none of that will matter.

They won’t care if you’re on the first page or the third page of search results; in fact,

May 2016

chances are they won’t even be consulting Google. They won’t care if your ad shows up in their Instagram feed or their Facebook news feed; they will be calling you, not your competitors with bigger budgets for AdWords.

But if you fail to truly retain and build loyalty, keeping your brand, your name, and your mission in the mind’s eye of the customers you’ve worked so hard to attract, or fail to provide them with the kind of service experience that makes them feel a connection to your company, that customer is not going to feel any strong desire to go with your company again next time.

Instead, they’ll go with whoever shows up first in rankings when they Google; whoever has the best reviews on Yelp; or whoever they happen to see a billboard for or receive a special from in the mail. And if you’re not the first one in rankings, you don’t have the best reviews, and you’re not paying for a billboard or sending out direct mail specials (all of which could be considered part of the attract side), you’re not going to be the company they call.

Boost Your Retention Rates with These Strategies So what are some things you can be doing to boost your retention rates and build customer loyalty?

• Offer VIP treatment. Offer incentive for previous customers to schedule maintenance and preventative services when you have more flexibility and more time. Then, use that flexibility and extra time to really wow them and deliver the VIP treatment. Not only will this make them feel special and strengthen the connection they feel with your company, but it will also open up the busy season for you to bring in those new customers you’re attracting.

• Offer a maintenance/subscription service plan. As a service business, there are some maintenance services that you recommend to your customers every year. Why not take the stress and hassle out of it for your customers, while at the same time ensuring that you have steady, consistent business and that those services aren’t skipped or performed by another company?

By incentivizing and encouraging your customers to opt into a maintenance or subscription service plan, you can provide your customers with reduced rates and make maintenance more

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convenient, while simultaneously locking in your position as the company your customers go to for their service-related needs.

Taylor Hill is Co-Founder and Crew Chief for Spark Marketer, a local online marketing company specializing in marketing for service businesses across the US. He loves the chimney industry and is passionate about helping service business owners navigate the Internet oceans filled with sharks and unsavory pirates. @ sparkmarketer, facebook.com/sparkmarketer, @taylorkhill

• Go above & beyond. There are some things you can’t do for your customer, but there are some things you can. Look for opportunities to go above and beyond and provide personalized service in each and every customer interaction. Is your aging customer attempting to move rocks down to her garden?

Have the crew take a minute out of the work day to move them for her. It’s little things like this that can earn you a customer for life.

Whatever you’re investing most of your time and resources into, be it attraction or retention, make sure you’re delivering the best possible service and proving your value on a daily basis. Taking care of your customer and providing high-quality service and professional results is something that no amount of advertising or marketing can do for you. And that’s a tried and true way to attract and retain customers, year after year.

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here are two laments we hear repeated almost everywhere we go.

Lament number 1: “I can’t find good employees…”.

Lament number 2: “I can’t keep good employees…”.

The problem most people have when addressing the issue of finding good employees is they have not changed how they go about that process since the invention of movable type. Well, for a quite a while, anyway. As is often the case in business and life, we fail to notice that things have changed in recent years as new technologies find their way into our lives. Lots of things.

One of those things is where and how to look for good employees.

Here are some ideas that work well right now: • Referrals from your present team members…especially the good ones. Here’s the deal, talented, smart, committed people tend to hang with other people of the same stripe. That makes it very worthwhile to ask your key team members if they know people who might be interested in working for you.

It’s kind of like an automatic pre-screening. And it can deliver some very good candidates.

• Since it is likely today’s prospects will be inclined to review YOU, advertising on your own web site is always a good idea.

• They don’t call it social media for nothing. Twitter, Face Book, Instagram, Linkedin, etc. are also great places to alert qualified candidates of your job openings. It’s a fine way to market yourself and that means it’s also a perfect way

to attract good job candidates.

• Job seekers often use online search forums to find employment. That means those sites are also good choices for places to put your wanted posters.

Here’s the thing. You communicate a lot about your company by the quality of your job ads. Be creative. Make it clear the kind of team you have and the qualities you are looking for in a way that is compelling, interesting, challenging. But also make it clear what the opportunities are. This is an ad for your business. Think about what you need to say to make it sound interesting, unique, promising, and exciting… rather than just another job.

Remember, when hiring people, even for technically oriented jobs like chimney technicians, hire for character first and technical skill second. Because no matter how technically competent someone is, if they don’t match your company culture, if they won’t mesh smoothly with you and your team, they are not who you want. You can train them to be excellent technicians.

But you cannot train them to be excellent people.

Coach’s

Corner Greg Polokow

FINDING AND KEEPING GREAT EMPLOYEES

11

It’s very simple. Building a team requires you to have a marketing plan for the whole purpose of attracting new people with the right core values. Not any old job ad can do that. It’s also crucial that you always hire for values and train for skill.

As for keeping good people once you’ve hired them, that is another challenge altogether.

One thing you can ask yourself right now is: would I work for

S W E E P I N G May 2016

me? If the answer is yes, great, but you’ll need to be honest with yourself. Why would I work for me? Because I’m a nice guy? Sorry. Not enough.

If you’re not a good leader; if you offer little or no positive feedback beyond and occasional, “nice job”, if you offer few benefits, if remuneration is inadequate for the work being done, if you do not plan well, delegate responsibility, ask for feedback, apply the rules clearly and consistently, are disorganized, you are a poor employer… even if you are a nice guy.

Okay. That’s it. These are the key points you need to consider when seeking and hiring new employees. And the key points about keeping them. Not easy is it?

Greg is an industry educator and coach. He served for many years as the Vice President of Sales & Marketing at Copperfield Chimney Supply. Greg is a member of the CVC Coaching Team. For more information about Greg and how the CVC team can assist you individually and your business in your quest for success and your ascent to the next level, take a look at www. cvccoaching.com Greg can be contacted at greg@cvccoaching.com. Follow Greg on Twitter at Greg-cvccoach@Ttrader108

Our research has found these are the reasons good people leave a job: • They feel their contributions are not recognized

You can check out a video we did on this topic at:

• They feel the company doesn’t care about them

https://www.youtube.com/ watch?v=aO2LCSlKcSY

• The company doesn’t honor its commitments

It will give you plenty of things to think about and probably lots of information you need to make the whole process of finding the right people a lot easier.

• They are not allowed to develop their skills • They are not challenged intellectually

S W E E P I N G

boon to you and your business.

But when you begin to ask yourself how you measure up in all these ways, when you begin to take measures to address all of these issues, many of your hiring and retention issues will evaporate. Unfortunately, as with so many issues in running a business, when you are the owner, the responsibility lies firmly on your shoulders. That means if you don’t change, neither will your business. There is no silver bullet other than you.

• The company is hiring the wrong people and possibly even promoting them

12

benefits…or lack thereof.

• They don’t get to be creative They feel overworked… “yes,” you say, “who doesn’t?” Look, there is no easy answer to this, but if you don’t care if your employees are getting worn out, and you can’t find a workable solution, it’s probably only a matter of time before they leave. And then you’ll need to spend more time and money to find new ones.

And this list doesn’t even include the big issue of

May 2016

But now you have a way forward. Life is always about change and growth. These are just a few tools I hope will make that process easier and your future brighter.

And above all, in order to build and keep a team of All Stars it will require a great leader, and a great leader continues to polish his leadership skills…always.

John Maxwell, Michael Gerber, and Zig Ziglar are just a few of the people who have written words of wisdom about leadership that contain nuggets of gold. Check them out. You’ll find inspiration and guidance that will be a huge

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NFPA 211 Change – After Market Parts

Eugene M. LaFlamme

14 S W E E P I N G

Some may remember that I wrote last year on the proposed changes to NFPA 211 (2016 edition) regarding the use of aftermarket parts. I was not in favor of the initial proposal as written as it would, in essence, bar the use of after-market in most instances. This proposal, however, was subsequently modified before being implemented into the code.

The current requirements regarding the use of after-market parts can be found at section 14.7.1.1 and 14.7.1.2 in the 2016 code book. The former applies to chimney components whereas the later applies to fireplace components.

Both of these sections read as follows: If original manufacturer’s listed components or accessories are unavailable, components or accessories acceptable to and installed by a qualified agency shall be installed in accordance with the component or accessory

May 2016

manufacturer’s installations instructions.

The term “qualified agency” is defined in section 3.1.111 and generally includes fireplace and chimney professionals provided they comply with all of the requirements of the authority having jurisdiction.

Prior to this code change, there was a disagreement between certain industry professionals as to whether NFPA 211 allowed for the use of after-market non listed parts. One theory of thought was most manuals specify that only listed component parts should be used.

Since NFPA 211 defers to the manufacturer’s manual, it was argued that NFPA 211 therefore also only allowed the use of listed parts.

The other theory was that the limitation on listed parts only applied to the original installation. If certain parts needed to be replaced thereafter, the use of after-market non listed parts could be used if it satisfied the requirements of the listed part. The code change now clarifies this issue and expressly allows for the use of aftermarket parts when the listed part is unavailable.

The question now becomes is what does the term “unavailable” mean. This term is not defined by the code and, therefore, left open to some interpretation. Certainly a listed part would be considered unavailable if the manufacturer is out of business and the part is no longer available in the marketplace. What about, however, if the listed part is just not available at a particular time or at a particular dealer or supplier? Would the listed part then be considered unavailable under the new code requirements? The answer to this question is, unfortunately, somewhat open to interpretation.

For sweeps operating in the field, this means that the use of after-market parts is expressly permitted in some situations. Sweeps should still verify, however, that the performance of the after-market part equals or exceeds the requirements built into the listed part. I would also caution that the selection of an aftermarket part will surely be scrutinized by a plaintiff if that part is subsequently involved in a fire. Therefore, sweeps should be diligent to ensure that any after-market part they use is appropriate for the intended application.

Eugene M. LaFlamme is a partner at McCoy Leavitt Laskey LLC, a national defense firm specializing in fire and explosion cases. Eugene’s practice focuses on the defense of companies involved in the hearth and chimney industries. He can be contacted at elaflamme@MLLlaw.com or (262) 522-7000.

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S W E E P I N G

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Call for your free copy 1-888-SAND-HILL or fax your request to

1-800-958-5497 Visit us on the web @ www.sandhillwholesale.com

May 2016

Sweeps

A dvantage

The 2015 – 2016 offers with instructions on how to redeem are available in the “Members Only” section of the NCSG website at www.NCSG.org.

These coupons will be good until June 30, 2016 unless otherwise noted.

Copperfield Chimney Supply | ENERVEX, Inc. | Fireside Distributors | HY-C Company LLC | My Fireplace Products Inc. | National Chimney | Spark Marketer | The Chimney Sweep News (SNEWS) | Z-Flex | Wakefield Brush

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild. Visit www.NCSG. org “Members Only” to learn the complete details of each coupon and how to redeem!

Add your company name to the list of participating supplier members!

Contact Debbie Cornelius, Membership Development Coordinator at dcornelius@ncsg.org.

Featured Coupons of the Month COPPERFIELD CHIMNEY SUPPLY

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Keep Clean Special: #91400 Six pack head covers, REN05232 Box 100 disposables, #83120 5 lbs Chimney Sweep Soap, #9100 Sweeps Gloves

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CHIMNEY SAVE $99 With a one-year (six issues — $69) subscription to The Chimney Sweep News (SNEWS) — one (1) copy each of remaining back SWEEP NEWS

issues from 2008 to present. (approximately 40). Exact number (SNEWS)

available at time of order may vary due to limited stock.

17 S W E E P I N G May 2016

Progressive

Perks Debbie Cornelius

Membership Development Coordinator

Trademark Violation – It’s a Big Deal!

18 S W E E P I N G May 2016

A trademark is a word, symbol, slogan or device (logo design) that identifies the goods and services of one party and distinguishes them from those of another. In some instances, it is also a mark that projects reliability, security and credibility which many look for when in need of a service.

The NCSG and CSIA rely on fellow sweeps and homeowners to report trademark violations in their areas. Everyday there are those in the industry who are content to unlawfully profit from the good name and reputation of the National Chimney Sweep Guild and NCSG members.

Upon notification of a trademark violation, each offender is required to sign a Cease and Desist form stating that they will remove all trademarks until such time that they have met the trademark use requirements. In

the case of those who continue to violate the trademark use, the violator could be fined and subject to a 2-year restriction for membership in the NCSG or the opportunity to hold CSIA credentials.

Although funding is not available to take legal action in each and every trademark violation, there have been some cases where continued misuse of the mark has warranted such action.

Procedures for filing an NCSG trademark violation can be found by going to www.ncsg. org website and accessing the Code of Ethics link or for a CSIA trademark violation by going to the www.csia. org website and accessing the Code of Ethics link. In order to process a trademark violation, it is important that complete contact information is provided with the violation complaint form along with a copy of advertising showing the use of the trademark.

Technical

Q&A

Micheal Segerstrom

NCSG Technical Advisory Chair

QUESTION: I own and operate a small chimney service company and we perform sweeps, inspections, and repairs. I was thinking about diversifying the services we offer, but I’m not sure what would be good add-on services. Any suggestions?

ANSWER: There are many services we can add outside of chimney work. When considering diversification, there are several things to look at.

One of the biggest is insurance.

Which can already be one of our biggest expenses. If we start working outside of our coverage, we have to let our liability insurance and worker’s comp know. Depending on the services we may add, there could be noticeable increases in our premiums. Doing our homework on this will help us with these decisions.

Depending on the type of add on service, we may need to hire additional employees.

As we already know this can be a sometimes frustrating process. If we don’t want to hire new employees, this may limit the scope of new services we may wish to offer.

The most common add-on service seems to be dryer vent cleaning. A chimney service professional may already be equipped with many of the tools to provide this service.

The CSIA offers education, training and certification for dryer vent cleaning. Obtaining these is strongly recommended when adding dryer vent cleaning to our services.

One of the services many chimney sweeps also offer is roof repairs. In between 20 to 30 year roof replacements, we may be the only individuals up on the roof that has an opportunity for this. If we decide to offer this service, we should fully understand the materials we’re working with, safety practices involved , and specific requirements for the types of roofs we encounter. Asphalt shingle roof repairs can be very

straightforward. Slate and cedar shake roof repairs can be much more involved. If ourselves or our technicians do not have roof repair training, we should get trained before we start.

In some locations roof cleaning is becoming popular. There are specific products and systems for this, and training is available. Also in some parts of the country, during the winter months, snow removal from roofs is common and needed.

Some chimney service companies also offer full roof replacement. This would also require specific education and training for the roof types we’ll be working with.

In addition to roofing related services, another common add on service is gutter system cleaning, repairs and replacements. This would also require formal education and training to know and understand the products we’re working with, and best industry practices. As with adding Roofing services, our insurances may be affected.

Other add-on services include skylight installation, attic fan installation, roof vent repairs and installations, lightning rod installation and maintenance, weathervane and cupola installations and general masonry work.

Our trade is unique and gives us access to the roof and parts of the home that may often be neglected. Deciding which service may be right for our company will take some research and some homework.

Whichever add on we choose, getting specific education and training is critical, and having the right insurance coverage are necessary to offer perform the services.

May 2016

19 S W E E P I N G

MACA Charity Workshop MACA held a charity workshop on January 25, 2016. Jim Bostaph, Billy Bingman, Sergey Gardner, and John Kerr from Black Goose Chimney; Wayne VanHoudt from Olde Town Chimney; Ike Rowland from County Chimney; and Steve Skloff and Larry Banks from Chimney Doctor all helped with the project. This was the week right after the blizzard, so we were concerned about the roads and about working on the metal roof. We were lucky and the weather cooperated nicely — it was fifty degrees and sunny.

20 S W E E P I N G

The recipient was a family we met through the Department of Social Services. They had seven children and lived in a house built in 1883 in Boykins, Va. We found out that day that the oldest section of the house had been the original train station for the town. The house was literally across the narrow street from the train tracks and the trains definitely got our attention as they passed by.

The sole source of heat in the house was a pair of wood stoves — one insert and one free standing. The insert had been installed with only a short connect into an unlined chimney and the stove door was broken. The free standing stove had an improper connector

May 2016

and floor protection, and the snout of the tee section had come apart inside the wall.

The tee snout was replaced, the thimble was relocated, and new connector pipe and floor protection were installed for the free standing stove. The short connect for the insert was removed, a positive connect liner was installed to the top of the chimney, and a new door was put on the stove.

Most of the materials were donated by Copperfield Chimney Supply, New Buck Corp. donated a replacement door for the Buck Stove, and Saver Systems gave us a check to help cover some of the out-of-pocket expenses. We are very grateful to these companies and hope you will send them some of your business in thanks for their generous contributions.

We brought in barbecue, fried chicken, and sides for lunch plus the mom cooked us some Haitian rice (yum, yum!). There was a large amount of leftover food that we left with mom and her family. As we were wrapping up that afternoon, she came outside, told us she felt blessed, called us her heroes, and gave us all big hugs.

21 S W E E P I N G May 2016

Dates and

Events

22 S W E E P I N G

May 2-8, 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org May 5-7, 2016 PA Guild Annual Workshop - Dedication of our new training center -Gas Service Training -Basic Masonry Training -Crown building training -Copperfield Reline Seminar May 4th *(hands on) -Finish outdoor fireplace -Many vendors attending For more information, please call Bill Thornton (215) 5409787or visit PA Guild of Professional Chimney Sweeps Facebook Page May 9-15, 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org May 10, 2016 CSIA Certified Chimney Sweep® Review & Exams Sponsored by Lindemann Chimney Lindemann Chimney Facility – Lake Bluff, IL For more information, please call (317) 837-5362 or visit www.CSIA.org May 11-14, 2016 New York Chimney Sweep Guild Charity Workshop Elk Lick Boy Scout Camp – Smethport, PA (Sponsored

by Olympia Chimney Supply) For more information visit www.nychimneysweepguild. org May 13, 2016 CSIA Certified Chimney Sweep® Review & Exams Sponsored by Master Chimney Sweepers Hampton Inn & Executive Conference Center – Natick, Mass.

May 2016

For more information, please call (317) 837-5362 or visit www.CSIA.org May 12-13, 2016 CSIA Inspection and Report Writing CSIA Technology Center- Plainfield, IN For more information, please call (317) 837-5362 or visit www.CSIA.org May 16-22, 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org May 17-20, 2016 WGCSS Easter Seals Camp Summer Workshop - CPR and First Aid training - dryer vent workshop - sweeping and gas maintenance - gas line training and certification - DV liner installation - gas fireplace insert installations - tile removal and SS liner install - wood stove install - damper removal and replacement along with smoke chamber parging with Chris Prior For more information, please call Katie Maynard (920) 830-1920 or email katie@chimneyguy.com.

May 23-29, 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org May 27, 2016 CSIA Certified Chimney Sweep® Review & Exams Sponsored by Olympia Chimney Supply Hilton Scranton Conference Center – Scranton, Pa. For more information, please call (317) 837-5362 or visit www.CSIA.org May 30 – June 5, 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org

June 6-11, 2016 CSIA National Chimney Sweep Training School CSIA Technology Center- Plainfield, Ind. For more information, please call (317) 837-5362 or visit www.CSIA.org June 6 – June 12, 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org June 12 – 18, 2016 Sweeps Week 2016 CSIA Technology Center- Plainfield, IN For more information, please call (864) 682-5422 or email ronb@sweepstuff.com June 13 – June 19, 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel

The Finest in Masonry Weatherproofing Products

For more information, please call (317) 837-5362 or visit www.CSIA.org June 20 – June 26, 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org June 22 - 25, 2016 Midwest Chimney Safety Council Meeting & Masonry Chimney Restoration Workshop Springdale, Arkansas For more information call 816-461-3665 or visit www. mcsc-net.org June 24, 2016 CSIA Certified Chimney Sweep® Review & Exams Hampton Inn – Sturbridge, Mass.

For more information, please call (317) 837-5362 or visit www.CSIA.org For more information, please call (317) 837-5362 or visit www.CSIA.org

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May 2016

S W E E P I N G

New

Members

NEW YORK

NEW JERSEY

FLORDIA

OHIO

WISCONSIN

Jason Toomey | Big Ash Fireplace & Stove | Holley

Ryan Kuhn | House Master | Martinsville

Kevin Thirion | KMT Services of Jax, Inc. | Jacksonville

Tom Evans | A-1 Evans Chimney Service | Mansfield

Karl Ramirez | Ramirez Restoration LLC | Milwaukee

VIRGINIA

KENTUCKY

Franklin Chuquillangui | Sixpenny Chimney Sweeps | Woodbridge

Brandon Trusty | Apex Chimney Sweep | Nancy Tim Morgan | Santa’s Preferred Sweep | Nebo

REGION

May 2016

ILLNOIS

REGION

S W E E P I N G

REGION REGION

24

REGION

REGION REGION

4 45 5 56 6 6 Michael Wine | Crystal Clean | Manassas

Michael Nolan | Certified Chimneys | Highland Park

REGION

REGION REGION

REGION REGION

REGION REGION

REGION

REGION REGION

1 12 2 234 34 35 5

History

Project

By Claire Rutledge

At the closing banquet for NCSG 2016 Convention NCSG President Jeremy Biswell was presented with gifts representing each country of our international guests.

If you are visiting the CSIA Tech Center in 2016, please make a pit stop to view these wonderful items. At the end of 2016, they will be stored safely in the NCSG History Project for future generations of American sweeps to enjoy.

25

1st Row, L-R: Scottish wall calendar, Canadian planner calendar, Finnish stone clock, and French chimney sweep book.

2nd Row, L-R: Danish sweeping flag, Scottish tartan art, Canadian canoe paddle, German wood plaque, Finnish apparel, and Danish national flag.

May 2016

S W E E P I N G

CSIA UPDATE May 2016 Report

www.CSIA.org

First National Chimney Sweep Training School of 2016 a Sold-Out Success.

The first National Chimney Sweep Training School (NCSTS) of 2016 was held from April 4 -9 at the CSIA Technology Center in Plainfield, Indiana. The NCSTS, attended by

chimney sweeps and aspring chimney sweeps from all over the country, is a six-day intensive hands-on program taught by some of the best minds in the chimney and venting industry.

At the culmination of the program, students must then pass two exams in order to earn their CSIA Certified Chimney Sweep credential. Some photos from NCSTS are below.

To learn more about CSIA’s week-long Training School, visit www.csia.org/NCSTS ADVERTISEMENT

May 2016 Report

Letter from CSIA President, Mark Stoner It’s hard to believe 2016 is nearly half over! I hope you have experienced the same kind of success as I and many of the sweeps I have spoken to across the country have. 2016 has been a great year for many across the industry.

2016 has also been a pretty exciting year for the CSIA. We’ve launched two huge initiatives in the CSIA Roadshow and CSIA Master Sweep credential, welcomed our newest member onto the CSIA board, Darin Bibeau of National Chimney, and experienced a record-breaking auction at the 2016 National Chimney Sweep Guild convention.

Rewrite of Successful Chimney Sweeping Manual The contract for the upcoming edition of Successful Chimney Sweeping was award to Ryan & Son consultants and they have done a really great job moving this along. A full draft is now in the hands of the peer committee for initial reviews. We are very committed to working together on this to make it the best manual possible.

CSIA Roadshow During the NCSG Convention in Orlando, we had a meeting of the NCSG state presidents where we discussed the Roadshow details and CSIA’s ability to help them with their educational needs. They were very interested in this new program and

believed it could help them put on a great event. We are striving to make it as easy and pain-free for associations and guilds to include CSIA education as part of their offerings.

CSIA Master Chimney Sweep Congratulations to both John Pilger and Dennis Dobbs on being the first two to earn the CSIA Master Chimney Sweep credential. We are currently taking applications for this, so if you’re interested in becoming a CSIA Master Sweep, please go to the Master Sweep page on the CSIA website to view the requirements and download the application. You can find it at www.csia.org/mastersweep. We look forward to adding new Master Chimney Sweeps to our ranks throughout the year!

CSIA Education Roadshow

Excellence in Education. Delivered.

To-your-door expertise.

CSIA Education Roadshow is an exciting new opportunity to experience the industry standard in chimney sweep education and earn valuable CEUs and web icons, through in-person courses provided by one of CSIA’s expert instructors at YOUR event.

If you offer it, they will come.

Hosting an event which includes CSIA Roadshow courses is an excellent way

to build relationships within the industry and gain credibility with potential members, it will literally help you get the right people in your front door.

Leverage the CSIA’s network and grow your business.

Including CSIA Roadshow as part of your event will provide you with several opportunities for promoting your company or product, both on-site during the session, as well as through CSIA’s

ADVERTISEMENT

social networks and e-newsletter.

Get started.

Literally anyone who wants to include a CSIA Roadshow session and has access to a suitable location can submit a request.

For a complete list of the available CSIA Roadshow courses or to bring CSIA education to your event, please contact CSIA Program Coordinator, Claire Rutledge, at (317) 837-5362.

www.CSIA.org

New E-Learning Courses Annual Gas Appliance Service Procedure Learn the basic steps of creating a professional service. The class will show you how to introduce yourself and greet, how to read the installation instructions, how to clean components, and how to create and present report to the customer. Photo examples are included. CSIA CEUs: T (.5) C&L (.5) Consumer Safety & Carbon Monoxide This course covers: Carbon Monoxide hazards, causes for CO buildup, CO poisoning symptoms, and preventions.

Students will learn how to test and what tools are best suited for proper testing, as well as how to prevent CO poisoning in education of techs and homeowners. CSIA CEUs: H&S (1.5) How to Get Your Customers to Call, Buy, and Beg for More This slideshow covers marketing techniques to get customers to be prepared for extra costs, to encourage them to write positive reviews, and how to get repeat customers - especially in your off-season. CSIA CEUs: C&L (.75) B (.25) Where Does the Money Go? This course takes you through how to create a practical and viable budget. The graphs and PDF handout article will help you understand how budgeting works. CSIA CEUs: B (1)

CSIA ON-SITE EDUCATION CSIA Certified Chimney Sweep ÂŽ Review & Exam May 10 | Lake Bluff, IL (Sponsored by Lindemann Chimney Supply)

Contact Us: Mailing Address 2155 Commercial Drive Plainfield, IN 46168 Telephone (317) 837-5362 Email: Office@CSIA.org Twitter: @Chimney_Safety Facebook: /ChimneySafety

May 13 | Natick, MA (Sponsored by Master Chimney Sweepers & Sterling Distribution) This in-person intensive review session will help you prepare for the CCS exam. Review sessions are not a substitute for advanced study. CSIA CEUs: 4.5 [1.5-T, 1.5-CS, 1.5-CL]

Inspection & Report Writing May 12-13 | Plainield, IN [CSIA Technology Center] Chimney inspections and evaluations, report writing including regional and environmental influences, effective photo documentation, digital organization, and administrative procedures.

CSIA CEUs: 12 [4-T, .4-CS, 4-CL] NFI CEUs: 12-T

National Chimney Sweep Training School June 6-11 | Plainfield, IN [CSIA Technology Center] Our flagship event where you’ ll spend a week learning the fundamentals of sweeping and inspection of chimney systems, equipment operation, health & safety considerations, and have step-by-step instruction in codes, clearances, standards, and practices.

CSIA CEUs: 16 [4-T, 4-CS, 4-HS, 4-CL] NFI CEUs: 16-T ADVERTISEMENT

May 2016 Report

Newly Certified Chimney Sweeps Arkansas

Hearth | Wichita

Pennsylvania

Tyler Hudson| Mountain Home Chimney & Flame | Midway

Maryland

Sean McAndrew | The Stovepiper Chimney Sweeper | West Chester

Colorado

Todd Collins| Survival Products | Salisbury

Daniel Gross | Littleton

James Van Emmerik | Survival Products | Salisbury

Connecticut

Minnesota

Kristopher Pereira | Advanced Chimney Solutions| Prospect

Nick Richardson| Jack Pixley Sweeps | Spring Lake Park

Edwin Rojas | R&R Chimney Sweep | Westport

Corwyn Gehring | Duct Doctor | New Richland

Florida

James Johnson | Flue Doctor | Tracy

Colby Southworth | Doodlebuggers Service Network | Pensacola

New York

Indiana

Matthew Tole| Flue Bug Chimney Service| Churchville

Paul Johnson | Chimney & Masonry Outfitters | Indianapolis

Jason Toomey | Big Ash Fireplace & Stoves | Holley

John Craw | Chimney & Masonry Outfitters | Indianapolis

North Carolina

Jeff Wilensky | The Cinder Box| Zionsville Joe Zirkle | Beck’s Chimney Sweeping | Noblesville Kansas Mike Locke | Heavenly

Travis Robinson | Smoke Alert | Garner William Brewster | Owens Chimney Systems | Charlotte Ohio Stephen Mullins | Moseley Masonry & Chimney Sweep | Troy

Anthony Ferrari | Smokestack Masonry | Willow Street Kent Shaffer | Smokestack Masonry | Willow Street Jonas Stoltzfus | D S Machine | Gordonville South Carolina Gerald Mcelvogue | Ashbusters Chimney Service| Ladson Texas Todd Hall | Platinum Chimney Services | Forney Brian Thomason | Platinum Chimney Services | Forney Vermont Arthur Lindgren | Clean Sweep Chimney Service| Lyndonville

Interested in becoming a CSIA Certified Chimney Sweep or Dryer Exhaust Technician? Give us a call at (317) 837-5362!

CCS CEU Renewals Arizona

New Jersey

Jason Brown | HomeCo Lumber & Hardware | Flagstaff

Vick Jakupi | Approved Chimney | Edgewater

California

Michael Segerstrom | Bridgewater Chimney Sweeps LLC | Bridgewater

David Prenatt | Weststar Chimney Sweeps, Inc. | Chula Vista Illinois Terry Dearborn | Valley Chimney Sweep & Restoration | Yorkville Indiana Kyle Fleenor | Beck’s Chimney Service | Noblesville

Ohio Brad Neuenschwander | Old World Chimney Sweep | Spencerville

Fernando Portillo | Winston’s of Northern Virginia, Inc.| Fairfax Tristan Raycroft | Rooftop Chimney Sweeps LLC | Alexandria Andrew Raycroft | Rooftop Chimney Sweeps LLC | Alexandria Vermont

Rhode Island

Gene Bianco | Chimney Savers | Randolph

Walter Costa | Island Chimney Services, LLC. | Middletown

Wisconsin

Virginia

Kevin Laughlin | Laughlin Chimney Service LLC | Sturgeon Bay ADVERTISEMENT

Around the

Tech

Center Frances Kelly

A

Executive Director

fter a wonderful time with our chimney sweep family at the 2016 NCSG National Convention the staff and I returned to the Tech Center to hit the ground running on spring and summer programs.

30 S W E E P I N G May 2016

When we returned from convention Program Coordinator Claire Rutledge incorporated the gifts given to the NCSG from international attendees at the 2015 convention into our history project displays in the conference room and created a new display for our 2016 gifts. (You can see pictures of the 2016 gifts over in this month’s History Project.)

In March we had the pleasure of celebrating two “staff anniversaries.” Director of Education Ashley Eldridge had

now been with us for 23 years and Director of Finance Megan McMahon for 8 years!

April brought us our first National Chimney Sweep Training School of 2016. We were happy to host a class of 30 chimney students.

Last but not least members Kevin and Teresa Russell of New Buck Chimney Services stopped by to visit us at the Tech Center and even brought the staff cookies!

Classifieds

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit www.elitesoft.com to download a free trial version.

CLASSIFIED ADS FREE FOR NCSG MEMBERS Members can run one 35-word classified free each year! Regular classified ads are $2/word or $1/ word for NCSG members. Classified ads are noncommissionable and must be pre-paid. To place a classified ad, please contact Sara Sichting at ssichting@ncsg.org or 317-837-1500.

31 S W E E P I N G May 2016

Darwin

This is a guy in Howard City, MI that has his wood furnace installed on the outside of his mobile home. Just a fire, waiting to happen, “kinda” scary, yup! Must not have codes in Howard City.

This picture was taken by Earl Koorndyk, one of our senior technicians at Hancock Chimney Service.

- Deanna Hancock, Hancock Chimney Service, Grandville, Mich.

Award

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief?

Send it to editor Darcy Marlett at dmarlett@ncsg.org. for publication in Sweeping. Or, mail it to NCSG, 2155 Commercial Drive, Plainfield, IN 46168. Include a few words about the scene and location.

Ad Index CVC Coaching

704-425-0217

www.cvccoaching.com 17

Chim Cap Corp

800-262-9622

www.chimcapcorp.com 18

Copperfield 800-247-3305 www.copperfield.com 7 Firesafe Industries, Inc.

32 S W E E P I N G

800-545-6607

Gelco™, Lyemance™, and Lock-Top®

www.firesafeinc.com 5 www.gllchimneyproducts.com

4

ICP 508-695-7000 www.chimneycaps.com 10 Lindemann Chimney Company

866-629-8006

www.lindemannsupply.com 15

National Chimney

800-897-8481

www.nationalchimney.com 13

Olympia Chimney Supply

800-569-1425

www.olympiachimney.com 9

Sand Hill Wholesale & Mfg., Inc

800-258-5496

www.sandhillwholesale.com 16

SaverSystems, Inc

800-860-6327

www.saversystems.com 21

WeatherTite Inc.

800-711-9672

www.weathertiteinc.com 23

May 2016

For more safety tips visit SmokeyBear.com

National Chimney Sweep Guild 2155 Commercial Drive Plainfield, IN 46168

1408