Sweeping Magazine- November 2018

Sweeping November 2018 VOLUME 42 #10

The Journal of Chimney and Venting Technology

Do You Think Of Your Employees As Assets Or Liabilities?

Meet a Member : Mike Schamens Call for Nominations Meet #NCSG2019 Keynote Speaker— Eric Chester History Project

Registration is now open!

Picture yourself here

NCSG 2019 National Convention Waterside Marriott - Norfolk, VA April 17- 20, 2019 www.ncsgconvention.org

Departments President’s Letter 3 Editor’s Letter 5 Happy Anniversary 10 Technical Q&A 12 Coach’s Corner 16 Dates and Events 24 Membership Memo 28 New Members 33 Around the Tech Center 34 Classifieds 35 Darwin Award 36

On the Cover: The Truman Study at the President's Guest House in Washington, DC, pictured in 2007

Table of Contents Sweeping November 2018 Volume 42 Issue 10

Features Do You Think Of Your Employees As Assets Or Liabilities?

Meet a Member: Mike Schamens

Call for Nominations

Keynote Speaker— Eric Chester

History Project

6 14 18 22 27 November 2018

Smoke Chambers and Cast in Place Liner Installation (866) 283-8667 Ext. 706

Factory Built Fireplace Installation and Replacement (866) 283-8667 Ext. 701

Dryer Vents (866) 283-8667 Ext. 707

Gas Appliance Venting, Gas Logs and NFPA 54 (866) 283-8667 Ext. 702 Oil Appliance Venting and NFPA 31 (866) 283-8667 Ext. 703 Chimney Inspection, Documentation and NFPA 211 (Levels of Inspection) (866) 283-8667 Ext. 704

Installation and Venting of Pellet Stoves (866) 283-8667 Ext. 708 IRC and NFPA 211 (Code Questions) (866) 283-8667 Ext. 709 Customer Service and Customer Communication (866) 283-8667 Ext. 710 General Sweeping and Repair (866) 283-8667 Ext. 711

NATIONAL CHIMNEY SWEEP GUILD BOARD OF DIRECTORS 2018-2019

TECHNICAL ADVISORY COUNCIL

Masonry Fireplace Construction and Restoration (866) 283-8667 Ext. 700

2 S W E E P I N G

STAFF

Resources 2155 Commercial Drive Plainfield, IN 46168 (317) 837-1500 Fax: (317) 837-5365

Megan McMahon Executive Director mmcmahon@ncsg.org

Donna Lee Kasmer CSIA Certification Coordinator dkasmer@csia.org

Darcy Marlett Director of Communications and Marketing dmarlett@ncsg.org

Penny Seals Program Coordinator pseals@ncsg.org

Zach Zagar CSIA Marketing Director zzagar@csia.org

Sara Sichting Systems and Records Coordinator ssichting@ncsg.org

Russell Dimmitt Education Director rdimmitt@ncsg.org

Annemarie Stockton Membership Coordinator astockton@ncsg.org

Charissa Benge Mahaffey Office Coordinator cmahaffey@ncsg.org

November 2018

COMMITTEE CHAIRS and TASK FORCES 2018 – 2019

Be advised that advice given by NCSG’s Technical Advisory Council (TAC) reflects best practices of the chimney sweeping industry. However, we are unable to account for any particular type of situation since regional variations in construction practices and additional environmental, physical and geographical factors necessarily vary the level of service appropriate for a particular fireplace and/or chimney.

Additionally, local laws and ordinances may govern and/ or supersede the information and any recommendations provided. Final determinations are the responsibility of a local professional with firsthand knowledge of the situation, and the local Authority Having Jurisdiction (AHJ). Neither NCSG nor any member of TAC will be held liable for any damages whatsoever resulting from the use of or reliance on information provided by anyone associated with TAC. By your use of this member benefit you acknowledge acceptance of these terms.

Region 6 Bob Ferrari (530) 941-5818 bob@flueseason.com

Vice President, Region 4 Jeff Keefer 513-248-9600 info@chimneycareco.com

At-Large Director Gregg Boss (636) 391-2226 englishsweep@att.net

Treasurer, Region 3 Ron Rust (803) 730-5858 tophatswp@aol.com

At-Large Director Jeff Peterson (703) 444-5155 jeff@potomacservices.net

Secretary, Region 1 Matt Mair (603) 525-7905 matt@blackmoosechimney. com

Supplier Representative Stuart Karanovich (765) 966-5084 stuartk@saversystems.com

Region 2 Bill Thornton (215) 540-9787 wissahickonvalleysweep@ yahoo.com

Stainless Steel Liner Installation (866) 283-8667 Ext. 705 To contact any member of the Technical Advisory Council, please call (866) 283-8667 and select the extension for the person who is best qualified to answer your question:

President, Region 5 Jasper Drengler (715) 304-8934 drengler01@gmail.com

Bylaws Jeff Keefer 513-248-9600 info@chimneycareco.com

NFPA 211 Representative Jim Brewer (757) 523-2400 jbrewer@magic-sweep.com

Ethics Andy Raycroft (703) 836-7858 andy@rooftopchimneysweeps.con

NFPA 31 Representative John Pilger (631) 863-2460 chimneyman@aol.com

Governance Tom Hunkele (641) 774-8056 topnotchchimney@gmail.com

NFPA 54 Jim Brewer (757) 523-2400 jbrewer@magic-sweep.com

Government Affairs Jeff Keefer 513-248-9600 info@chimneycareco.com

Technical Advisory Council Michael Segerstrom (908) 253-9190 chimneysweeps@optonline.net

International Relations John Pilger (631) 863-2460 chimneyman@aol.com

Scholarship Committee Gregg Boss (636) 391-2226 englishsweep@att.net

Membership Bob Ferrari (530) 221-3331 bob@flueseason.com

ADVERTISING RATES for Sweeping: The Journal of Chimney & Venting Technology may be obtained by contacting Malisa Minetree at (317) 815-4688 or sweepingads@me.com Layout and design by David Bruce, Red2 Design Bureau NCSG encourages industry partners to submit press releases and articles to editor Darcy Marlett at dmarlett@ncsg.org. Submissions should contain items of interest or importance to the chimney and venting industry. Submissions should not contain direct solicitations, prices, or a call to action on the part of our readers. Submissions may contain images or artwork attached in a .jpg format.

In all cases, NCSG reserves the right to edit submissions to fit space limitations, keep the release and publish at a later date, or refuse to publish the release for any reason. Neither publishing, nor refusing to publish the submission should be considered a statement of NCSG’s opinion regarding the release.

NCSG further reserves the right to reject at any time any advertising determined not to be in keeping with the publication’s standards.

Acceptance of advertising by Sweeping magazine does not necessarily constitute endorsement of products or services advertised. NCSG does not make any effort to review or substantiate claims made by advertisers. © 2018 National Chimney Sweep Guild, 2155 Commercial Drive, Plainfield, IN 46168. (317) 837-1500

It’s that time of year, we have all planned for it and we know what it takes to handle all the joys and pains of the busy season. Employees are trained, tools bought, warehouse stocked, everything is set for the best year ever. Then soot happens. Soot is sometimes avoidable or can be reduced with planning, but it always happens. It always sneaks up on you at the worst time. In just the last couple weeks we have had soot in the form of rained out jobs, sick employees, washing machine flood, flat tires, subpar sales reps, missing parts, and a puppy. At least Oscar the puppy is cute soot.

Breathe, smile, and remember this time of year is what we live for, making people’s homes safer, beautiful and more efficient. Also paying off bills and filling our bank accounts.

Be safe and profitable.

President’s

Letter Jasper Drengler

President

Jasper Drengler NCSG President

Soot Happens!

3 S W E E P I N G November 2018

In Case You

Missed

it…

4 S W E E P I N G November 2018

Convention Registration is Now Open You won't want to miss our opening Keynote Eric Chester or any of the other opportunities for education and fun at the 2019 NCSG National Convention in Norfolk, VA. Registration is now open and you won't want to miss early-bird pricing! www.ncsgconvention.org/register Membership Renewals — It’s not too late to pay them Have you renewed your membership for the 2018 – 2019 NCSG Membership year?

If you haven't, call the office at 317-837-1500 or log into NCSG.org to renew!

Nominations for Meet a Member

Do you know a friend or colleague doing great work in our industry that deserves a little recognition? Nominate them to be featured on NCSG.org and in Sweeping magazine for the Meet a Member feature.

Send names to Annemarie Stockton at astockton@ncsg.org.

.

H

appy November Sweeps!

Thank you for taking one of your few spare moments in the midst of busy season to check out this issue of Sweeping Magazine.

If you look directly to the left of where you’re reading now you will discover a new “In case you missed it” section, here you will find quick reminders and notices that might have escaped your attention on Facebook or in eNewslink.

If you caught our staff’s dunk tank video on Facebook you will want to read more about the behind the scenes and how the fundraiser benefited our staff in Megan McMahon’s Around the Tech Center article.

Editor’s

Letter Darcy Marlett Editor

I hope you have a wonderful Thanksgiving!

Have you ever thought about running for the board of directors? Nominations are now officially being accepted.

Read through the Call for Nominations to find out more about what it means to serve on the board as well as what positions will be available this election cycle.

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November 2018

5 S W E E P I N G

Do You Think Of Your Employees As Assets Or Liabilities?

Taylor Hill

Spark Marketer or many business owners, simply hearing the word ‘employees’ causes twitching, cursing, and fits. Why? Because managing people and dealing with HR issues, insurance, opinions, and all that comes with having employees can be messy and frustrating.

We get it, but if you think of your employees as your greatest liability, rather than your greatest asset, it’s time to make a change.

F 6 S W E E P I N G

But before we tell you what you stand to gain by moving your employees from your liabilities column to your assets column, let’s talk about why you’re already resisting the idea: You think it’s too costly, too timeconsuming, and will bring little benefit.

Some of our greatest challenges in life come in the form of relationships. Even great relationships can be hard work at times and bring little reward, which can make us

November 2018

want to distance and isolate ourselves. Why? Because as humans, we prefer easy and we typically choose the path of least resistance.

It’s the same with employees. It’s easier to keep them at a distance and think of them as cogs in a machine. Recognizing that they’re people, investing in them, and getting to know them invites all the messiness that people bring — because we’re all complex and, well, less than perfect. It also takes time and work to invest in and get to know your employees, and as a business owner, you probably feel you lack time and have more than enough work as is.

But we’re here to tell you it’s SO worth it, and here’s why. When you think of your employees as ‘them’ and don’t bother getting to know them or investing in them personally, you create a divide in your business, a line in the sand. That rift can leave your employees feeling separate

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in their purpose and mission, discounted, unappreciated, and expendable. While it may seem like the easier option for you, anything that makes your employees feel expendable, discounted, and unappreciated certainly won’t do anything to motivate them to work harder, do better, or aim for anything higher than ‘good enough.’ And ultimately, do you want detached, apathetic, underperforming employees?

bottom line, because employees who are taken care of, respected, and appreciated don’t have much reason to steal from the business or quit and start their own business. They’ll know you’re invested in them and that you value them as members of your team — and as a result, they’ll stick around and invest in you. That means more productive, better-performing employees and less time and money spent on hiring and training.

Earl Nightingale says, “Our attitude towards others determines their attitude towards us.”

Think of a past relationship, one in which the other person had made up their mind about who and what you were. Was it worth the effort to try changing their mind or was it easier to just let them believe what they believed and step into the shoes they put out for you to wear?

Some studies estimate the cost of replacing an employee to be 200+% of what the employee made annually, so in the long run, employee retention means time and money saved. But taking care of your employees and recognizing their value and importance doesn’t just encourage them to stick around and invest in you, it encourages them to invest in your customers…

Your employees know whether you see them as assets or liabilities, and your beliefs about them will either limit them or lift them up.

You think they’re lazy, good-for-nothing bums, and in return, they’re simply filling the role you’ve given them. Your mindset can actually determine how much value your employees bring to your business each and every day.

When your employees care about your business and the people you serve and feel cared about themselves, they’ll transfer that to their interactions with your customers. And the better served your customers feel, the more likely they are to use your services again and tell others about your company. More invested employees = more invested customers.

So what would happen if you moved them over to the assets column? What would happen if you were inclusive and empathetic, if you invested in them and acknowledged your employees’ central importance to your company’s purpose, mission, and success?

Could a shift in your mindset really have a ripple effect that would change your business?

So let’s recap: By making the shift and thinking of your employees as your greatest asset, rather than your greatest liability, you gain more invested, more loyal, more productive employees, happier, more loyal customers, and greater reach in the communities you serve. If you still think it’s not worth it, read the article again!

From experience, the answer is YES, but what does that shift look like?

Taylor Hill is co-founder and crew chief of Spark Marketer, a local online marketing company that specializes in marketing service businesses across the US. He’s passionate about helping service business owners navigate the Internet oceans filled with sharks and unsavory pirates. He’s also co-host of the Blue Collar Proud (BCP) Show, the podcast that’s all about having and living the blue collar dream, and coauthor of Blue Collar Proud: 10 Principles For Building A Kickass Business You Love. @sparkmarketer, facebook.com/ sparkmarketer, facebook.com/bcpshow/, facebook.com/ groups/bluecollarproudnation/, @taylorkhill @bcpshow

When you think of your employees as your biggest asset, you take care of them and invest in them.

You take the time to get to know them and to ask about their families. You’re understanding and flexible when they need to be home with a sick child. You might offer paid benefits, health insurance, retirement plans, or put time and money aside for team outings or birthday lunches. There are a whole host of ways to show your employees that you care about them and want to make sure they’re healthy, provided for, and fulfilled in their work and personal lives.

While these things may sometimes feel like added expenses, they ultimately add to your

November 2018

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Happy Anniversary David and Dee Stoll!

On October 3rd, 2018 David and Dee Stoll renewed their vows at the top of the Willis Tower to celebrate their 40th wedding anniversary.

The couple was married in that same spot (then known as the Sears tower) in 1978 in their chimney sweep top hats and tails to help bring awareness to the then fledgling industry in the US. Their wedding was covered in more than 427 newspapers. The couple made the news again

in 2013 with a 35th anniversary vow renewal.

In addition to the publicity they brought to the trade through their love story Dee is the author of the children’s book Dusty the Chimney Sweep and David was the third president of the Guild, elected in 1979.

We all wish them a very happy anniversary and thank them for all the work they have done on behalf of chimney sweeping.

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Technical

Q&A

Michael Segerstrom

NCSG Technical Advisory Chair

Question

Do I need to get a permit for chimney work?

12 S W E E P I N G

Answer: That is going to depend on basic factors, the biggest of which is the requirements of the AHJ (Authority Having Jurisdiction) in the municipality the work is being done in. So the first and best way to find out the answer to this question, is to always check with the building or construction official/ department in that jurisdiction.

Permit requirements vary from state to state. Some states will require construction permits on all chimney liners, and other types of chimney work. But then there are states that do not have a statewide requirement, but many cities and towns within that state will have their own requirements.

And within each state or jurisdiction may be specific requirements and exemptions for the type of chimney work.

For example, if an existing liner or Class A chimney is being replaced, it may not require a permit, but if it's a new liner being installed or a new Class A chimney install, it could require one. Some states and jurisdictions will require permits for existing masonry firebox or factory built fireplace replacement, others will not.

Some states and jurisdictions will require a permit for a masonry chimney rebuild, others will only require it if the chimney height his being raised.

The type of permit may also vary. A chimney liner for a furnace may require a building, fire protection or mechanical permit, and in some jurisdictions, a combination of these.

November 2018

Other jurisdictions will utilize a plumbing permit for chimney liners, even if it's for a wood stove!

If we do work in a service area that requires permits, we should use caution when the homeowner indicates that they don't want to obtain the required permit, or that they will get the permit themselves later. Even if we have a client sign a waiver that they will obtain all necessary permits, the work itself requires the permit. If we are performing work that requires a permit and none has been obtained, even with a homeowner waiver, we could be in violation of local construction laws, which we definitely don't want to be!

Homeowners insurance policies often require that when applicable, any required permits are obtained. If work is performed without the necessary permit, there may not be insurance coverage if there is a loss.

So if we're not sure, the best place to start is to check with the local AHJ. If there is no local AHJ, there may be regional officials enforcing state code that will approve permits and inspect the work. A few phone calls will usually help confirm if permits are required, and for which specific chimney work.

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Meet A

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Mike Schamens

Allow us to introduce Mike Schamens of Quality Fireplace Inc. in Waukesha, WI. He keeps it short and to the point as he tells us a little bit about himself and his experience as a chimney sweep...

14 S W E E P I N G

What is a question you get asked most about being a chimney sweep/chimney sweeping?

Have you ever had to make your own tool to solve a particular problem?

Do you wear a top hat?

Yes. I taped a tire iron to a rod in order to hook flue tiles from the crown

What advice do you wish you had received when you were getting started?

Weirdest thing you have ever found in a chimney?

Make a written plan to succeed

The decaying raccoon

What is the biggest challenge you face on the job?

What are your best strategies for overcoming it?

What do you like to do outside of work?

Finding good people; Get referrals from existing employees

Ride my boat

Who was your most famous customer?

What is, in your opinion, the most valuable part of being a member of the National Chimney Sweep Guild?

Chris Abele Milwaukee County Executive

Staying on top of trends, learning new innovations

What is your proudest accomplishment?

Taking the business to seven figures

November 2018

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Are You Destined To Repeat The Pain

16 S W E E P I N G

ome years ago when I started my coaching practice I started using quotes from the movie Groundhog Day and even gave small plush groundhogs named Chuckie to a lot of my clients.

The premise of this was that often we do the same thing day after day yet we expect different results; but in reality change does not happen and our results do not change.

Eventually, this is often when one may decide they have had enough, simply throw their hands up and decide it is time to do something different, or they just decide to endure the pain The point of view that I developed for my speaking career is as follows: Often, one will prefer to keep undergoing current pain in order to prevent enduring the pain of change.

For the sake of discussion, let’s say that today is your Magic Moment. Today is the day you make your decision that it is time to change. Well change requires a dedicated plan, but it also requires you to understand what are the things that frustrate you. And to do this, tracking of the pain is required.

The following is a plan for you to derive exactly what are the painful things you go through that require change in order to lessen the chaos of your business, and even in your life.

So how do you embark on this change, and how do you track and measure. The process involves a daily inventory of the problems you experience and not just trying to recall things from memory. I suggest that you start with the listing of the pains, basically something I

November 2018

call “a frustration listing.” Start journaling what is happening each day that you consider a failure, the things you encounter that cause frustration. Just keep a little notebook with you and as things happen, jot down a few details regarding the incident. Be sure to include what happened as well as the frustrating outcome.

If you can commit to this for 30 days you’ll have a diary that will allow you a very clear picture of the types of things that are holding you back.

At the end of the 30-day time frame it’s time to sit down with your diary and review the items that rob your energy, that tire you out and that cause chaos in your life. And more importantly, now it’s time to set your personal plan for change.

This may be in your business or it may be in your personal life, or it may be a combination of these. Don’t be surprised if you even find at times they overlap.

Once you have isolated your frustrations and chaos points you can assemble your personal plan; the plan that will build the business life and the professional life that deep down inside you want to live. Are there things in your diary that really just needed to be better planned ahead of time? Or maybe you notice a certain person popping up repeatedly – time to work on that relationship!

There is a good chance that a significant number of the things that regularly frustrate you can be solved – or at least lessened – by creating new habits around those activities.

Change is an ongoing endeavor. It is often said that changing a habit can take many days.

One number I have often seen for the average number of days for change in a human is 66, unless there is a radical event that forces it.

The question goes back to the title of the article: are you doomed to endure the present pain and chaos or are you willing to face the pain of change to live the life you desire? The answer lies within yourself and your deep down core energy.

About the Author: Jerry Isenhour is an industry consultant, educator and coach who authors a monthly article in Sweeping as a service to the industry. For more information about Jerry and how his team can assist you individually and your business in your quest for success and your ascent to the next level, take a look at his web site www.cvccoaching.com He can be contacted at jerry@cvccoaching.com or by phone at (704) 4250217. You can also obtain great business tips from his Facebook page CVC Coaching and Youtube channel CVCCoaching.

If we can help you here at CVC Coaching, contact one of our coaches. Perhaps they can guide you through the change process.

Is it tough, you better believe it, but it all depends on how bad you want it and if the pain of change is really worth it to you.

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17 S W E E P I N G

Call for Nominations: Board of Directors When you serve on the NCSG Board of Directors, you help lead the chimney industry into the future and can develop leadership, management and communication skills that will serve you in your business and personal life.

You can make an immediate difference in the chimney service industry by helping to determine the organizations' strategic plan and annual budget.

NCSG board members are responsible for: • Attending four board meetings each year: Two of the meetings are held at the CSIA Technology Center in Indianapolis (Spring- typically held for three days, Summer- typically held for two days), the November meeting is usually held online via and via teleconference and the fourth is held immediately before the NCSG convention at the host city. Travel and lodging expenses

are reimbursed for board members attending, with the exception of the convention meeting only.

• Participating in the NCSG members-only and board of directors' electronic discussion lists.

• Welcoming new and reinstated members to the organization via phone calls and email • Connecting members to regional legislation affecting the industry

18 S W E E P I N G

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And NCSG board members receive: • Complimentary NCSG National Convention registration for you and your spouse while you serve on the board. • Networking opportunities at board meetings which help develop life-long friendships with business associations from across the country.

The NCSG Governance Committee is now accepting nominations for the following positions.

At Large Supplier Member: 2-year term

Region 1: 2-year term

Names of candidates must be received by December 18, 2018. The newly elected directors will be seated at the April 16, 2019 board of directors meeting in Norfolk, VA. If you would like additional information, please feel free to contact NCSG Governance Chair Tom Hunkele at topnotchchimney@gmail.com or NCSG Executive Director Megan McMahon at mmcmahon@ncsg.org.

Represents: Connecticut, Vermont, Massachusetts, New York, Maine, Rhode Island, New Hampshire

Region 5: 2-year term Represents: Wisconsin, Minnesota, North Dakota, South Dakota, Nebraska, Iowa, Kansas, Colorado, New Mexico, Oklahoma, Texas, Arkansas, Louisiana

Represents: Supplier and Dual members nationally

At Large Director #1: 2-year term Represents: National Membership

At Large Director #2: 2-year term Represents: National Membership

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Meet our 2019 NCSG National Convention Opening Keynote Speaker: Eric Chester The National Chimney Sweep Guild is excited to announce Eric Chester as our 2019 NCSG National Convention Opening Keynote. Eric is an award winning speaker and bestselling author.

Since 1998, Eric Chester has been the leading voice in attracting, managing, motivating, and retaining the emerging workforce. As an inthe-trenches workplace researcher and thought-leader, Chester has cracked the code on the tactics and strategies companies that are recognized as “best places to work” in their respective industries are using to win the talent wars.

On Fire at Work: How Great Companies Ignite Passion in Their People without Burning Them Out (2015) is Eric’s 4th leadership book, featuring toptier leaders of the world's best places to work who share their best practice strategies for getting employees to work harder, perform better, and stay longer.

Eric Chester has delivered more than 2000 keynote speeches on three continents and is a 2004 inductee into the National Speakers Association’s acclaimed Hall of Fame. Companies that have invited Eric back multiple times to keynote

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22 S W E E P I N G

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annual conventions, conferences and meetings include Harley Davidson, McDonald’s, Sprint, Great Clips, and ALCOA, to name a few.

The keynote address he will be delivering at the 2019 NCSG National Convention is “Fully Staffed: Finding and Keeping Great Chimney Sweeps for Jobs They Don’t Consider Sexy.”

Eric Chester’s presentation mirrors what he is conveying in his forthcoming book, Fully Staffed. As a consummate workforce researcher, awardwining speaker, and bestselling author, Eric is shining the spotlight on innovative savvy employers that have made bold moves, implemented guerrilla recruiting tactics, and are transforming the way the hiring and retention game is played and won. Most of the companies and organizations that have developed these unique strategies are not marquee brands

and household names; their techniques and methodologies will inspire organizations of any size to change the way they recruit, hire, and manage their employees.

If you have had enough of the “I can’t find good people” syndrome and want to get off the hire-fire treadmill, join the revolution of the business owners, operators, leaders, and managers who proudly proclaim, “We are FULLY STAFFED.”

Take-Aways: NCSG members will discover the secrets and proven strategies that savvy employers are using to win the war for skilled workers to achieve the desired status of being FULLY STAFFED: • Increase recruiting efforts by learning 5 tactics to find the best available talent in the chimney sweep industry.

• Stabilize application flow even

when compensations is less than what is offered elsewhere.

• Determine ‘better fits’ to ensure those workers that are hired are safe bets for long-term employment.

• On board new employees to make a lasting impression and cement their commitment form day one.

• Create, develop, and reinforce the “7 pillars of an On Fire workplace culture”, i.e. Compensation, Alignment, Atmosphere, Growth, Acknowledgement, Autonomy, and Communication to improve productivity, ignite performance, and reduce employee turnover, i.e. ‘churn’.

You can learn more about Eric Chester at his website https:// ericchester.com and register for the #NCSG2019 at www. ncsgconvention.org.

23 S W E E P I N G November 2018

Dates and

Events November 26 - December 2, 2018 CSIA (online) – Must be registered by Noon November 23rd - Chimney Physics - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org

November 2018 November 1-30 CSIA (online) CCS Online Review - www.csia.org CDET Online Review - www.csia.org Online & Paper Proctored Exams - www.csia.org/exams or ProctorU November 5-11, 2018 CSIA (online) – Must be registered

by Noon November 2nd - Chimney Physics - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org

24 S W E E P I N G

November 12-18, 2018 CSIA (online) – Must be registered

by Noon November 9th - Chimney Physics - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org November 19-25, 2018 CSIA (online) – Must be registered

by Noon November 16th - Chimney Physics - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org

November 2018

December 2018 December 1-31 CSIA (online) CCS Online Review - www.csia.org CDET Online Review - www.csia.org Online & Paper Proctored Exams - www.csia.org/exams or ProctorU December 3-9, 2018 CSIA (online) – Must be registered

by Noon November 28th - Chimney Physics - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org December 10-16, 2018 CSIA (online) – Must be registered

by Noon December 7th - Chimney Physics - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org

Energy-Saving Dampers December 17-23, 2018 CSIA (online) – Must be registered

by Noon December 14th - Chimney Physics - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org December 24-30, 2018 CSIA (online) – Must be registered

by Noon December 21st - Chimney Physics - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.csia.org

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January 2018 January 1-31 CSIA (online) CCS Online Review - www.csia.org CDET Online Review - www.csia.org Online & Paper Proctored Exams - www.csia.org/exams or ProctorU eLearning Courses - CSIA eLearning Chimney Physics - CSIA OL Chimney Physics Lining Masonry Chimneys with Stainless Steel - CSIA OL Stainless Steel January 23, 2019 CSIA Certified Chimney Sweep® Review & Exams Sponsored by Jamison Home Services

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S W E E P I N G

Oreland, PA For more information, please call (317) 837-5362 or visit www.csia.org January 23-25, 2019 Warrior Leadership Conference Shreveport, LA For more information, please call (800) 897-8481

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February 2018 February 1-28 CSIA (online) CCS Online Review - www.csia.org CDET Online Review - www.csia.org Online & Paper Proctored Exams - www.csia.org/exams or ProctorU eLearning Courses - CSIA eLearning Chimney Physics - CSIA OL Chimney Physics Lining Masonry Chimneys with Stainless Steel - CSIA OL Stainless Steel

26 S W E E P I N G

February 7-8, 2019 CSIA Certified Dryer Exhaust Technician® Review & Exams CSIA Technology Center For more information, please call (317) 837-5362 or visit www.CSIA.org February 15, 2019 Last Day to register for Early Rate Convention Discount By phone: 5pm EST

By Fax, Email or Online: 11:59pm EST Waterside Marriott – Norfolk, VA For more information, please call (317) 837-1500 or visit http://www.ncsgconvention.org

November 2018

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History

Project The National Chimney Sweep Guild is fortunate to share a great working relationship with the National Fire Protection Association (NFPA) with NCSG representatives sitting on three NFPA advisory councils. This relationship dates all the way back to April 1979 when the NFPA officially asked the NCSG to consider an affiliation. Check out the article below from the Summer 1979 edition of The Chimney Sweep Guild News to find out more about that first meeting.

27 S W E E P I N G November 2018

Membership

Memo

By Annemarie Stockton

NFPA Representation Did you know? The NCSG looks out for your interest by sending representatives to the National Fireplace Protection Agency (NFPA) 211, 54, and 31 committees.

You representatives are: • NFPA 211 Standard for Chimneys, Fireplaces, Vents, and Solid Fuel-Burning Appliances — Jim Brewer • NFPA 54 National Fuel Gas Code — Jim Brewer • NFPA 31 Standard for the Installation of Oil-Burning Equipment — John Pilger

Legislative The NCSG advocates for our industry and its interest at the federal, state, local level. We also work with key stakeholders such as the Hearth, Patio, and Barbeque Association (HPBA) and state and regional chimney sweeping associations. If you see a legislative issue in your area that might affect chimney sweeps, please contact our Government Affairs Chair Jeff Keefer at info@chimneycareco.com or at (513) 248-9600.

Government Affairs eNewslink Each month, the Government Affairs edition of eNewslink arrives in your inbox with updates on current legislation, changes to codes and standards, upcoming Woodstove Changeouts, and more. If you spot legislative or code news that might be of interest to your fellow chimney sweeps, send it along to the eNewslink editor, Darcy Marlett, at dmarlett@ncsg. org.

EPA Burnwise One of the key stakeholders that we work closely with is the EPA Burnwise Program. The EPA Burnwise Program seeks to educate homeowners on how to properly and safely burn wood. This program provides chimney sweeps flyers, brochures, and even a coloring book for kids free of charge. You can distribute these to your customers to keep them safe and informed. Learn more and order brochures at www.epa.gov/burnwise

28 S W E E P I N G November 2018

CSIA UPDATE November 2018

Checking In with Chuck

by Chuck Hall, CSIA President president@csia.org Busy season is well underway and I hope you’re having a wonder fall, soon to be winter. Many of us are probably booked several weeks ahead. While our noses are to the proverbial grindstone, we should not lose sight of the long term.

Long term thinking is something that has helped me grow my own business - whether that’s doing our best to get our regular customers on a spring/summer inspection cycle, hiring and training, or what courses our team will take the next year.

www.CSIA.org

Training School, there will also be some improvements to Chimney Physics, Inspction & Report Writing, and Installing & Troubleshooting Gas Appliances. Phsyics and IRW are now being offered during the same week to help you save on travel costs.

Hands-on learning can’t be undersold, however we also understand the day and age we live in - which is why you may also want to consider adding on a CSIA-SureFire eLearning subscription for you and your team.

In addition to improving the

We’ve had quite the last few months partnering with the American Society of Home Inspectors (ASHI).

It started with a visit by a team from their office to talk with Russ Dimmitt about chimney inspections, as well as give a tour of the CSIA Tech Center. ASHI was able to put together some great content for their members detailing chimney inspections and why home inspectors should work closely with CSIA Certified Chimney Sweeps® for their NFPA Level II chimney inspections during real estate transactions. Check out some of the videos either on our Facebook page or ASHI’s.

I’ve been using it at Winston’s Chimney Service and it has given our team the flexibility to learn anywhere and anytime so that we can learn how better to help our customers.

“A well-trained team doesn’t happen by accident.”

CSIA is very excited about our education calendar in 2019. Russ and the team, including volunteers on committees and the CSIA board, are working hard on revising the Successful Chimney Sweeping manual, which will prompt an entire revamp of the National Chimney Sweep Training School (as well as certification exam). CSIA will keep you updated on when the new material will be released and when it will be in effect for certification exams.

Home Inspector Outreach

A well-trained team (or even a welltrained single-truck chimney technician) doesn’t happen by accident. The more you invest in education and training, and if you apply what you learn, the better you are at your position - whatever it may be: owner, technician, or office staff.

Sweeps luck to you and your team for the remainder of the busy season.

Chuck ADVERTISEMENT

Last month, we also hosted two sessions during the Great Lakes Chapter of ASHI’s annual convention. Russ put together a very informative presentation, which included a thermal shock demonstration Russ will be also teaching a similar course at the ASHI InspectionWorld conference in January.

To improve homeowner knowledge of chimney and venting systems, we encourage all Certified Chimney Sweeps® to build local partnerships like this one.

November 2018

New Certifications

William Cunningham Magic Broom Chimney Sweeps

Georgia

Waldorf

Zach Staggs Chimney Solutions

Max Trifonov

Alpharetta

Priddy Clean Chimney Sweeps, Inc. Rockville

Scott Keith Old Hat Chimney Service

Massachusetts

Marietta

David D’Aniello Master Chimney Sweepers

Indiana

Natick

Alabama

Dominic Trussoni

Andrew Short

Chimney Solutions

Missouri

BJs Chimney Service, LLC

Indianapolis

Afton Eftink SirVent St Louis

Birmingham Schuyler Vanholten Josh Johnson

Sky Chimney

Heath Chimney Services

Indianapolis

Jackson North Carolina Peter Rees

Oxford Kansas

Clean It Up

California

Ar’Darius Harding

Montreat

Dustin Nunez

The Fluesbrothers Chimney Service

Chimney Sweep and Fire Protection Company

Kansas City

Studio City

Kentucky

A Sweep Above The Rest

Sam Farley

Conway

New Hampshire Kyle Ball

Colorado

Robert (Jacob) Kincaid

Michael Eggers

Barnhill Chimney Company

New Jersey

Jared Mauer

Lexington

Jeff Fritz

Chimney Sweeps of America Wheat Ridge

Approved Chimney Jarrel Greene

Edgewater

Clark Grubb Robert Hook

SirVent Lexington

New York

Ray’s Chimney Service Plus/ Pellet Plus, Inc.

Nicholsville

John La Fever

Colorado Springs Connecticut Daniel Martins Santa Fuel, Inc. Bridgeport

Black Cloud Chimney Maryland

Unadilla

Joseph Hill ChimneyTek

Mike Lyons

Pasadena

Clean Sweeps Chimney Service Churchville

Daniel Doyle Deck Plate Home Inspections Reisterstown ADVERTISEMENT

www.CSIA.org Ohio

Tennessee

New York

Shane Lawson

Brandon Keel

Vincent Pippo

Rhino Fireplace and Chimney Services

Jonah Lindley

Gansevoort

Mt. Vernon

Ashbusters Chimney Service Inc. Smyrna

Oklahoma Mike Sconce

Oregon Connor McCole

Virginia

Waste Solutions LLC

Finnmark Property Services

Kyle Wade

Lawton

Portland

Rooftop Chimney Sweeps, LLC Alexandria

Pennsylvania Chris Babcock

Pennsylvania Michael Milcarsky

Vermont

Laird Snyder, III

Estates Chimney & Fireplace, LLC

Dana Duquette

FireTec LLC

Holland

Dylan Kinsley

Prospect

Brickliners Corp.

Laird Snyder, III

Zach Diehl

Williston

FireTec LLC

TJ & M Services Inc.

Prospect

Thomasville

Josiah Hoffman Hearth & Stove Inc. Philadelphia

CERTIFIED

DRYER EXHAUST

TECHNICIAN

Jerimiah Jackson Air Duct Maintenance, Inc. Bakerstown

James Rake

Richard Wall

Jim’s Hearth Repair

Superior Air Duct Cleaning

Fawn Grove

New Brighton

California Kyle Pocock

Matt Brickell

Vermont

SootSlayer Chimney Sweeps

Swede Chimney Sweep & Dryer Vent Cleaning

Pleasant Gap

San Diego

Black Magic Chimney Sweeps of Southern Vermont, LLC

Joseph Nolan

Connecticut

Manchester Center

Tyler Wells

Erik Caraglior

The Chimney Scientist

Danbury

Conshohocken Indiana David Stephen

Storm Robinson

Wells & Sons Chimney Service

Gary Smalling

Gilbertsville

Smalling Masonry LLC Indianapolis

South Carolina

Sean Stephenson

Seth Odebralski

Home Lumber

Top Hat Chimney Service

New Haven

Scott Cary

MASTER

Learn more about the CSIA Master Chimney Sweep credential:

Greenville

www.csia.org/mastersweep ADVERTISEMENT

November 2018

Upcoming Classes & Events

2019 Education Calendar National Chimney Sweep Training School

REVAMPED FOR 2019 CSIA Tech Center | Feb 25-Mar 2, May 6-11, Jul 22-27, Aug 19-24, Sep 16-21

Certified Chimney Sweep® Review & Exam CSIA Tech Center | Jun 17, Aug 9, Oct 4 King of Prussa, PA | Feb 13 Dallas, TX (HPBExpo) | Mar 15 Norfolk, VA (NCSG Convention) | Apr 16 Scranton, PA | May 17 Richmond, VA | Aug 16 Albany, NY | Sep 13 Atlantic City, NJ | Oct 4 Want to sponsor a review/exam near you? contact pseals@csia.org

CSIA Certified Dryer Exhaust Technician® CSIA Technology Center | 2-Day Workshop - Feb 7 - 8, Oct 10-11

CERTIFIED

Norolk, VA (NCSG Convention) | 1-Day Review/Exam - Apr 16

TECHNICIAN

Inspection & Report Writing REVAMPED FOR 2019

DRYER EXHAUST

CSIA Tech Center | Mar 25-26, Aug 5-6

Chimney Physics REVAMPED FOR 2019 CSIA Tech Center | Mar 27-28, Aug 7-8

Installing and Troubleshooting Gas Hearth Appliances CSIA Tech Center | Jun 3-7 Classes and dates subject to change, stay tuned to csia.org.

Registration open for many dates: www.csia.org/in_person_course

Contact Us:

CSIA Education will come to you.

Mailing Address

Book your own CSIA Road Show course(s).

2155 Commercial Drive

Learn more at: www.csia.org/roadshow.

Plainfield, IN 46168

Keep up on CEUs and training during the busy season with a CSIA-SureFire eLearning subscription or individual courses at www.csia.org/elearning

Telephone (317) 837-5362 Email: Office@CSIA.org Twitter: @Chimney_Safety Facebook: /ChimneySafety ADVERTISEMENT

New

Members

NEW JERSEY Chimney Works • Chris Totten • Stirling Pete Soot’s Chimney Cleaning & Restoration • Peter Frankelis • Woodland Park

TENNESSEE Rush Profits • Alan Rush • Nashville

ILLINOIS A Clean Sweep • Joe Beatty • Wauconda MICHIGAN Surefire Training Academy • James Brewer • Clark Lake MISSOURI SirVent St. Louis • Afton Eftink • Jackson

REGION

REGION

REGION

REGION REGION

REGION

REGION

COLORADO Top Hat Chimney Sweeps

NORTH CAROLINA Clean It Up • Peter Rees • Montreat Elevation Chimney Services • James Scott • Asheville

REGION

NEW YORK ADV NY, Inc. • Laura Steeneck • Holbrook Firefly Propane, LLC • Barrie Rakower • Thornwood

REGION

MARYLAND Chimney Scope LLC • Andrew Warde • Columbia

REGION REGION REGION

CONNECTICUT Chimneys Plus Chimney Service • Keith Brescia • Bethel

REGION

REGION REGION

REGION

REGION

REGION REGION

1 12 2 2 23 3 3 43 3 4 45 5 5 56 6 6 6 Vacation Rentals • Kirk Dresden • Big Sky

REGION

6

33 S W E E P I N G

• Andrew Shaughnessy • Greely MONTANA Big Sky

November 2018

Around the

Tech Center.

Megan McMahon

Executive Director

34 S W E E P I N G November 2018

In the month of October our team was able to put one our core values, compassion, to work in a big way.

Inspired by all the good work they do within our community we decided that as a staff we wanted to raise money to support Sweep Away Cancer.

This effort allowed us to not only support a great cause but also gave us a great project that everyone on staff could work on together and have little fun as well. During brainstorming we set a goal amount ($2,500) and picked an incentive for donors to give money, namely that I would volunteer to be dropped in a dunk tank by my staff if we reached

our goal. We even made a fun promotional video to get donors excited.

As we got closer our whole staff volunteered to be go in the dunk tank as well and we were able to surpass our original goal with a grand total of $2,625!

I would like to encourage all of you to find an organization you and your team would like to work with and lend a helping hand either through a fundraiser, donating your technical expertise to help a family or organization in need, or take a day to volunteer as a company. I think you will find the time spent more than worthwhile.

Classifieds GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit www. elitesoft.com to download a free trial version.

Work for a Growing Company!

Chimney Solutions, based in Atlanta, GA, is looking for Salespeople and Installers with the desire to move up within our company. A $1000-$2000 signing bonus is available, depending on certifications. Pay will be commensurate with experience. Relocation is available for the individual that meets our needs and qualifications. Send resumes to dpace@ chimneysolutions.com or visit our website at www. chimneysolutions.com.

Chimney Sweep Business Opportunity- Wilmington, NC We are seeking an experienced chimney professional that is eager to join a winning team and live on the beautiful East Coast of NC.

Experienced Sweep Wanted Looking for a certified sweep to join our team. 40 year old, family owned chimney sweeping company located near Sacramento, CA. Signing bonus available competitive salary/ commission medical & vacation Available Full Time position Please email resumes to Amie Ryan- amie@ryanbrothers.com CLASSIFIED ADS FREE FOR NCSG MEMBERS Members can run one 35-word classified free each year! Regular classified ads are $2/word or $1/word for NCSG members. Classified ads are non-commissionable and must be pre-paid. To place a classified ad, please contact Charissa Mahaffey at cmahaffey@ncsg.org or 317-837-1500.

This opportunity could lead to future ownership in an established business as the owners are looking to retire in the near future.

Please send resumes to info@seasidesweep.com

November 2018

35 S W E E P I N G

Darwin

Award -Spotted in Michigan by Matthew Scheller of Smokestack Sweep in Howell, MI

See a chimney in your area that had you scratching your head? Send it to the editor, Darcy Marlett at dmarlett@ncsg.org for publication in Sweeping. Include a few words about the scene and location.

Ad Index 36 S W E E P I N G

Approved Industries 866-439-0069 info@approvedindustries.com 13 Copperfield 800-247-3305 www.copperfield.com 7, 21 CVC 704-425-0217 jerry@cvccoaching.com 4 ENERVEX 770-587-3238 www.enervex.com 20 Firesafe Industries, Inc. 800-545-6607 www.firesafeinc.com 5 Gelco www.gllchimneyproducts.com 26 ICP 508-695-7000 www.chimneycaps.com 22 Lindemann Chimney Company 866-629-8006 www.lindemannsupply.com 9 Locktop www.gllchimneyproducts.com 25 National Chimney 800-897-8481 www.nationalchimney.com Back cover New England Chimney Supply 888-900-8106 www.newenglandchimneysupply.com 15 Olympia Chimney Supply 800-569-1425 www.olympiachimney.com 11 Roydhouse Effect Inc 410-863-0157 www.roydhouseeffect.com 18 Sand Hill Wholesale & Mfg., Inc 800-258-5496 www.sandhillwholesale.com 23 SaverSystems, Inc 800-860-6327 www.saversystems.com 10 SnapLok Rotary Sweep Systems 702-790-4197 www.snaploksystems.com 19 Z-Flex 800-654-5600 sales@z-flex.com 17

November 2018

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