Sweeping Magazine- February/March 2016

Sweeping February/March 2016 VOLUME 40 #2

The Journal of Chimney and Venting Technology

Dryer Vent Opportunities Do You Work in a Bubble?

Convention Exhibitor Profiles Man of Many Trades, With No Fear

- 27.

www.ncsgconvention.org

Registration Now Open

Departments President’s Letter 3 Editor’s Letter 5 Coach’s Corner 10 History Project 14 Progressive Perks 17 Sweeps Advantage 21 Technical Q&A 22 New Members 25 Date and Events 29 Around The Tech Center 50 Classifieds 36 Darwin Award 36 Cover Photo

Table of Contents Sweeping February/March 2016 Volume 40 Issue 2

Features Do You Work In A Bubble?

Man of Many Trades…

With No Fear

Dryer Vent Opportunities

6 18 23

February/March 2016

Jim Brewer Gas Venting and NFPA 54 (317) 203-0088 x: 3 John Pilger Oil Flue Sizing, Relining or NFPA 31 (317) 203-0088 x: 4 Randy Brooks IRC, NFPA 211 or Customer Communications (317) 203-0088 x: 5 Bart Ogden Stainless Steel Lining, Video Scanning and Narrative Report Writing (317) 203-0088 x: 6

Fred Joy Installation and Venting of Pellet Stoves (317) 203-0088 x: 7 Jay Walker Dryer Vents (317) 203-0088 x: 8 Rett Rasmussen Vented and Vent Free Gas Logs and Controls (317) 203-0088 x: 9 Rich Martinez Dryer Vents or Masonry (317) 203-0088 x: * Rich Rua General Sweeping or Relining (317) 203-0088 x: 0

NATIONAL CHIMNEY SWEEP GUILD BOARD OF DIRECTORS 2015-2016

TECHNICAL ADVISORY COUNCIL

Chris Prior Masonry Construction and Restoration and Priorfire Fireboxes (317) 203-0088 x: 2

2155 Commercial Drive Plainfield, IN 46168 (317) 837-1500 Fax: (317) 837-5365

Frances Kelly Excecutive Director fkelly@ncsg.org Megan McMahon Director of Finance mmcmahon@ncsg.org Debbie Cornelius Membership Development Coordinator dcornelius@ncsg.org Donna Lee Kasmer CSIA Certification Coordinator dkasmer@csia.org Claire Rutledge Program Coordinator crutledge@ncsg.org

February/March 2016

Darcy Marlett Director of Communications and Marketing dmarlett@ncsg.org Jordan Whitt CSIA Director of Communications and Marketing jwhitt@csia.org Ashley Edridge Director of Education ashley@csia.org Sara Sichting Office Manager ssichting@ncsg.org

COMMITTEE CHAIRS and TASK FORCES 2015 – 2016

STAFF

Resources

Region 6 Bob Ferrari (530) 941-5818 bob@flueseason.com

Vice President, Region 5 Jasper Drengler (715) 304-8934 drengler01@gmail.com

Secretary, At Large Director Gregg Boss (636) 391-2226 englishsweep@att.net

Treasurer, Region 3 Ron Rust (803) 730-5858 tophatswp@aol.com

At-Large Director Tom Hunkele (515) 249-6337 nopnotchchimney@gmail.com

Region 1 Mike Elliott (508) 987-6348 sootguy@aol.com

At-Large Director Dennis Dobbs (256) 845- 9814 info@fireplaceservicecenter. com

Region 2 Ed Ridgeway (856) 241-7999 masons@chimney-duct.com

To contact any member of the Technical Advisory Council, please call (317) 203-0088 and select the extension for the person who is best qualified to answer your question: Be advised that advice given by NCSG’s Technical Advisory Council (TAC) reflects best practices of the chimney sweeping industry. However, we are unable to account for any particular type of situation since regional variations in construction practices and additional environmental, physical and geographical factors necessarily vary the level of service appropriate for a particular fireplace and/or chimney.

Additionally, local laws and ordinances may govern and/ or supersede the information and any recommendations provided. Final determinations are the responsibility of a local professional with firsthand knowledge of the situation, and the local Authority Having Jurisdiction (AHJ). Neither NCSG nor any member of TAC will be held liable for any damages whatsoever resulting from the use of or reliance on information provided by anyone associated with TAC. By your use of this member benefit you acknowledge acceptance of these terms.

President, At Large Director Jeremy Biswell (913) 236-7141 fluesbrothers@yahoo.com

Region 4 Jeff Keefer 513-248-9600 info@chimneycareco.com

Supplier Representative Stuart Karanovich (765) 966-5084 stuartk@saversystems.com

Bylaws Jasper Drengler (715) 304-8934 drangler01@yahoo.com

Membership Bob Ferrari (530) 221-3331 bob@flueseason.com

Ethics Andy Raycroft (703) 836-7858 andy@rooftopchimneysweeps.con

NFPA 211 Representative Jim Brewer (757) 523-2400 jbrewer@magic-sweep.com

Governance Jay Walker (850) 562-4692 sweepingJ@aol.com

NFPA 31 Representative John Pilger (631) 863-2460 chimneyman@aol.com

Government Affairs Mike Elliot (508) 987-6348 sootguy@aol.com

NFPA 54 Jim Brewer (757) 523-2400 jbrewer@magic-sweep.com

International Relations John Pilger (631) 863-2460 chimneyman@aol.com

Technical Advisory Council Michael Segerstrom (908) 253-9190 chimneysweeps@optonline.net

Long Range Planning Jeremy Biswell (913) 236-7141 fluesbrothers@yahoo.com

Scholarship Committee Greg Boss (636) 391-2226 englishsweep@att.net

ADVERTISING RATES for Sweeping: The Journal of Chimney & Venting Technology may be obtained by contacting Malisa Minetree at (317) 815-4688 or sweepingads@me.com Layout and design by David Bruce, Red2 Design Bureau NCSG encourages industry partners to submit press releases and articles to editor Darcy Marlett at dmarlett@ncsg.org. Submissions should contain items of interest or importance to the chimney and venting industry. Submissions should not contain direct solicitations, prices, or a call to action on the part of our readers. Submissions may contain images or artwork attached in a .jpg format.

In all cases, NCSG reserves the right to edit submissions to fit space limitations, keep the release and publish at a later date, or refuse to publish the release for any reason. Neither publishing, nor refusing to publish the submission should be considered a statement of NCSG’s opinion regarding the release.

NCSG further reserves the right to reject at any time any advertising determined not to be in keeping with the publication’s standards.

Acceptance of advertising by Sweeping magazine does not necessarily constitute endorsement of products or services advertised. NCSG does not make any effort to review or substantiate claims made by advertisers. © 2016 National Chimney Sweep Guild, 2155 Commercial Drive, Plainfield, IN 46168. (317) 837-1500

I

t’s around 11 am on the Tuesday before Christmas.

I’m doing paperwork and fielding tech questions from the back office in the area we have dubbed “the clubhouse” at our shop. Wes, the 87 year old owner of the Boulevard Drive-In down the street from our shop stops in and asks if I want to go to lunch. I took a look at my tuna fish sandwich and told him I would see him down there is a few minutes.

I walk in to Dagwoods and there sat Wes, in the same area he is every day at lunch time reading the newspaper. I sat down and we ordered. I ordered a breakfast burrito (breakfast is good any time of day) and Wes ordered his usual, a hamburger with tomato and onion. I instantly wonder if a daily hamburger at Dagwoods is the key to longevity. This is the only meal I have ever seen Wes order and Brandi (my wife) says he doesn’t eat breakfast and rarely eats dinner!

Wes continues to look at the paper, lowers it and says “these younger people start making a little money and buy these huge houses and they can barely take care of them”. I’m not sure where that statement came from, maybe he read an article in the paper that spurred him to make that statement.

Wes continues to tell a story, “When I was younger, we were very poor. I was lucky to get one ice cream cone a year,” he said. I asked if he would get his ice cream at a local ice cream shop or stand. Wes said that there were only 2 stores in the town he grew up in southern Missouri, a grocery and a farm supply that sold some clothing.

Both stores were three miles from his house and they had no transportation. He continued to tell that he and his siblings would only make a little spending money every year.

They would do this by picking cotton at other farms. They could only do this once they had harvested all of the cotton from the family farm though.

President’s

Letter Jeremy Biswell

President

Wes continued to say that he would try to save some of the money so on the weekends he could go to the movie show.

The show was not held in a theatre, it was held outside in a tent. If Wes had no money, he would go anyway and hope his sister, her boyfriend, or someone else would give him the 10 cents (or dime show admission as he called it) for entry. Since they had no transportation, they would walk. Three miles one way, three miles back.

One weekend, Wes had no money and no one offered to pay for his movie ticket. He went to the show’s owner and asked if he could work for the admission to the movie. Since the show was held in a tent, the show owner said he would trade Wes for a tent stake. Wes knew he had one at home, so he made the 3 mile walk back to the farm to retrieve the stake.

Wes laughed as he told this part of the story and said, “If I was smarter, I would have walked to the rear of the tent and taken a stake that was already being used in the tent and gave that to the owner instead of walking clear back home.”

3 S W E E P I N G

Wes reflected for a moment and said, “I don’t know many people these days that would walk 12 miles for a dime.”

February/March 2016

(Remember, 3 miles to the show, three miles back to the house for the stake, three miles back to the show, three miles home at the end of the night!)

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This got me thinking. It’s amazing what we as business owners do to make a dime. Across from me sat an 87 year old man that started his life working on a cotton farm and over the years has built what is likely one of the most successful drive-in theaters in the United States.

Yes, he is still working, but he does it because it puts a smile on his face.

Mostly, his grandson runs the business side and does the heavy lifting these days, but Wes is down there every day working on something. We as business owners don’t just do what we do for money, but there is also a passion we all share. It’s a trait that can’t be taught, it’s one we are born and raised with.

I enjoy my occasional lunches with Wes. To this day, my advice to all of you reading this: anytime an 87 year old person asks you to lunch, put your busy life on hold and go. You never know what little bit of inspiration or knowledge the conversation will lead to.

Wes chuckled and asked if I wanted to hear a joke. Of course I said sure and I wanted to share it with my readers.

Here it goes: A lady noticed a homeless man sitting on the curb down from her house. As she walked by to get the mail, he asked if she had some work for him so he could make some money for food.

She said, “Yes, I have a porch out back that need painting.” The man took her up on the job. Later that day, the man came knocking on the door. He said, “All done, I got it all painted, but lady that wasn’t a porch, it was a Mercedes!”

Wes chuckled again and finished eating his hamburger.

Jeremy Biswell, President NCSG

II

H

appy Convention Month Sweeps!

I’m writing this month’s editor’s letter from the San Diego airport on my way home from the American Society of Home Inspector’s (ASHI) Inspection World. It’s been a great three days speaking with home inspectors about the trade of chimney sweeping.

One of the things that most surprised many of them was the range of services that many chimney sweeps offer. I had a wonderful time speaking with home inspectors about the trade of chimney and hearth services and explaining to them what all chimney sweeps can do for their clients.

This month’s issue of Sweeping is all about dryer vent services.

CSIA C-DET instructor John Bentley wrote about the opportunities available in dryer vent cleaning. His article is full of practice advice for adding this service to your business. Over in the history project Claire Rutledge gives you the story of how all those clothes dryers found their way into American homes and replaced the clothesline.

Of course don’t forget to visit www.dryersafety.org for more information on the C-DET program and dryer safety.

Editor’s

Letter Darcy Marlett Editor

The staff and I cannot wait to see all of you in Orlando at the end of the month!

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February/March 2016

5 S W E E P I N G

Do You Work In A Bubble?

Taylor Hill

Spark Marketer

6 S W E E P I N G

Have you ever met someone that, no matter what you said to them, just wouldn’t listen? Not just out of stubbornness, which is a whole other issue, but out of living, thinking and operating in a bubble of their own making, which no other information could penetrate. This is a great example of something called confirmation bias.

If you don’t know what this is, here’s the best definition I could find from http://www.investopedia.com: “Confirmation bias is a psychological phenomenon that explains why people tend to seek out information that confirms their existing opinions and overlooks or ignores information that refutes their beliefs. Confirmation bias occurs when people filter out potentially

February/March 2016

useful facts and opinions that don’t coincide with their preconceived notions. It affects perceptions and decision making in all aspects of our lives and can cause us to make lessthan-optimal choices. Seeking out people and publications with different opinions than our own can help us overcome confirmation bias and make better-informed decisions.”

Confirmation bias always comes up surrounding major global events, but I think it’s something a business owner needs to keep in mind all the time. Anything that “affects perceptions and decision making” and can “cause us to make less-than-optimal choices” is, in my humble opinion, something to pay attention to!

How many of us get preconceived notions in

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our heads about something, only to find out later that it wasn’t true? That’s right, we’ve all done it. I witness it every week here in our office, as the true believers have their hearts broken and dreams dashed as the college and pro football seasons progress.

As much as we say these things are not important, I have seen many-a-sports-fan brought to his or her knees when their team lost. And, as much as we look at this as “not important”, how much more do you think we lock into our beliefs and opinions when it IS important?

Why Confirmation Bias Is So Dangerous To Your Business

8 S W E E P I N G

It’s hard enough to see everything that is happening in a business without participating in hiding things from yourself.

But that’s exactly what many of us do when we don’t excel at something or don’t have time.

Many of us just decide to “do nothing” and pretend that it will all work out somehow. Yes, confirmation bias can be the pie in the sky, “everything will work out”. You are confirming a belief that, without any help, direction, or effort, you are going to get the outcome you desire.

This happens every day in marketing. Believe it or not, 49% of all local businesses in the U.S. do not have a website.

I spoke to someone not long ago who believes that the Internet will not last, and he doesn’t want to spend money on something temporary. I wasn’t going to tell him he was right or wrong, because what I think doesn’t matter. It’s what

February/March 2016

he thinks that matters. He only reads the bad stuff about the Internet to confirm his belief.

What I wanted to tell him was that I agree with him that the Internet may not last. After all, I own a truck that won’t last forever; but for now, I need something to get me from point A to point B. If I decided not to get a vehicle because “it won’t last”, well, you can see where this is going.

Internet marketing is here for now and it’s the best way to get in front of your clients in a local market. With that said, it’s also changing at a pace that, if you are not paying attention, you can get left behind with outdated information and beliefs about how it works.

It used to be all about SEO (Search Engine Optimization), but it is moving rapidly to what some are terming OO (Online Optimization) or IO (Internet Optimization).

This means that we are now optimizing companies across platforms to get traction in as many places online as possible.

Getting the potential customer to click-through in as many places as possible and land on your website is critical. If we keep our heads in the sand and just “do what we always do”, opportunity is lost.

It’s hard to be open to what’s wrong or needs to be improved upon and to challenge the status quo. It feels much more secure to believe what we always have and to work within the selfimposed boundaries that we are used to. To only read, listen to, and advocate what we believe to be true in our business?

Yeah, that is easier. But is it

the best thing for the future of you and your business?

You Must Answer the Question Is participating in confirmation bias the best thing for the future of you and your business? You are the only person that can answer that question. Only by challenging preconceived beliefs about your business and long held opinions can you move to the next level. It’s just the way business works.

Taylor Hill is Co-Founder and Crew Chief for Spark Marketer, a local online marketing company specializing in marketing for service businesses across the US. He loves the chimney industry and is passionate about helping service business owners navigate the Internet oceans filled with sharks and unsavory pirates. @sparkmarketer, facebook. com/sparkmarketer, @taylorkhill

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Is the Training Being Retained

A

re you a company that is investing in training your team, sending them to seminars, conventions and other education presentations? If you are, that’s great. But, the real question is, what are they retaining and what are they are using.

Just as important, on a day to day basis, how well are the members of your team retaining the instructions and adherence to company procedures? Our research has extended to observing technicians in the field at work, with customers, listening to the communication and observing the processes. What we have found is astounding and a cause of immense frustration. Quite frankly we find that processes, procedures and other instructions to maximize smooth, winning, ideal interactions with the homeowner are commonly being ignored by technicians, despite training.

In my career I have conducted quite a few training. I’ve been doing it for decades and as a full time endeavor since 2010. After reviewing results of classes I have taught, and after speaking with other instructors and interviewing other experts in the field of childhood and adult education, an astounding fact has come to light. Very little of the information presented is retained. In fact, research reveals that less than 20% of the information from a training is retained! Less than 20%!!

10 S W E E P I N G

Recently while conducting a training at a client location, I inquired about a 3-day training the group had attended only a

February/March 2016

few days before. It was industry CEU approved and supplier sponsored. I asked the simple question, what did you learn.

The students could not give me one significant gold nugget.

What was even worse was they could not remember the name of the instructors. And I knew the course and the instructors were both of a very high caliber.

The research has shown this inability to retain information is not necessarily the fault of the training. Even with the best instructors, students fail to retain significant portions of the information. In general, the culprit seems to be lack of follow up training to reinforce the original information.

Without this repetition and reinforcement, the learning experience will inevitably fail to produce the desired results.

What is clear from this is the absolute, unquestionable need for ongoing training. Without it, you can expect most, if not all, of whatever information was presented in the initial training will be lost. Due to that there is zero likelihood your employees will ever use the information in the field in any consistent and appropriate way.

As discussed at the beginning, this is much deeper than just the inability of your team members to retain the key points of important training. It is also that day to day instructions, processes, and procedures are not complied with. This, quite frankly, is one of the biggest factors of waste in your business.

It is an issue that each and every manager must drill down on to address and eliminate or it will consume your business.

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In doing the research for this article I have done tremendous soul searching and have questioned my own abilities as an instructor. I have even reviewed my programs and recorded presentations and their results. That’s part of what needs to happen if we are to continuously improve.

As the leader and manager you must do the same. You must analyze yourself, gauge your effectiveness. You must do things such as record yourself giving instructions, ask others to review your process, and work to make it better. Each time something goes wrong, start with yourself. Did you take all steps to eliminate waste?

Remember, each and every problem must be traced back to its origin to eliminate the cause and avoid the frustrating

12 S W E E P I N G February/March 2016

repetition of that problem.

The final thought about this is how do you as the manager make the changes? Quite frankly it means you have to structure a complete follow up protocol for every training if you want it to produce the seeds of change you envisioned.

In short, you must become a trainer of your people. Become the person that helps them, coaches them, and matures them into that significant team of rock stars you want.

This is simply and truly how it works. Ignore it and you will continue to waste money and hours on training that changes nothing. Your own protocols and instructions will be ignored. Your ability to grow the team you want and own your market is going to fizzle. However with it, you

will see the results you hoped for and you will be building a team that will help you reach your dreams! The key is follow up, repetition, attention and continuity. This is what cements each new understanding and each exposure to advanced knowledge into place. This is the secret of training and education everywhere. Now you know.

About the Author: Jerry Isenhour is an industry consultant, educator and coach who authors a monthly article in Sweeping as a service to the industry. For more information about Jerry and how his team can assist you individually and your business in your quest for success and your ascent to the next level, take a look at his web site www.cvccoaching.com He can be contacted at jerry@cvccoaching. com or by phone at (704) 425-0217.

You can also obtain great business tips from his Facebook page CVC Coaching and Youtube channel CVCCoaching.

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History

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By Claire Rutledge

How the Clothes Dryer Made its Way into the American Home

C 14 S W E E P I N G

lothes dryers have a limited audience of those who find them interesting.

For most Americans, they are just an everyday appliance, one that you bump into a lot and sometimes lose socks in. While the idea of the dryer is not of American origin, it was American inventors who took the idea and ran with it. They are not the most efficient, the most economical, or the safest way to dry clothes but are so integral to the American home that the Census Bureau in 2011 reported that an estimated 66% of American households below the poverty level had a clothes dryer. 80% of all American homes have dryers while you will only find dryers in 50% of Europe’s homes.

From the invention of clothing up until the Industrial Revolution, clothes were dried by laying or pinning in the outdoors. Many people still use the clothesline method of drying, which is cheap but subject to weather and time constraints. The first form of accelerating the drying of textiles came from France and England in the 1700s. In the early 1800s, we know of one

February/March 2016

French inventor named Mr. Pochon who worked on these “Ventilators.” These were perforated metal barrels that were manually rotated over a fire. Your clothes would be sooty and smelly at best, and worst case scenario they caught fire.

Understandably, clothes dryers were not popular.

Then, in 1892, George T. Sampson of Ohio patented a clothes dryer that used stove heat.

Basically his invention was a temporary, foldable rack that was placed above the kitchen stove. His patent letter read: My invention relates to improvements in clothes-driers. The object of my invention is to suspend clothing in close relation to a stove by means of frames so constructed that they can be readily placed in proper position and put aside when not required for use.

While not a drum dryer like Pochon’s, Sampson’s design brought forth the idea of drying with something other than an open fire. The risk of your clothes burning (or your home) was greatly lessened and more homes adopted this method.

An electric clothes dryer was marketed in 1915

but with no great success. North Dakotan J. Ross Moore invented the automatic clothes dryer after experiencing the harsh reality of outdoor winter clotheslines. In 1938, Hamilton Manufacturing manufactured his design. While Americans certainly aspired to have this appliance, it cost roughly $2,000 in today’s money so it stayed firmly out of many people’s grasp. Popularity and sales grew through the 1950’s, although only 10% of homes had a dryer. The annual sale of dryers averaged $120 million in today’s money. In 2014, the dryer industry average was $4 billion. An industrial designer by the name of Brooks Stevens – who also designed the Oscar Meyer Weinermobile, the Miller Brewing label, and the classic Harley Davidson profile - put a circular window in the dryer to drive sales, instructing managers at department stores to put a colorful pair of boxers into the machine

during the demonstration, so that consumers could see the dryer in action.

American homeowners consider dryers to be a necessity, like a refrigerator or air conditioning.

The cost of the appliance has lowered to the point most Americans can afford them.

The convenience they offer is a huge advantage as well, with the average American working 46.7 hours a week.

Other than the Northeast region, US consumers prefer electric dryers. However, gas dryers can cost up to 75% less to operate.

Of the nation’s approximately 90 million households that have dryers, only 17.5 have a gas model. Part of this is the initial cost of a gas dryer compared to an electric dryer.

The American dryer lags behind washers in terms of technology.

They are still not very energy efficient or particularly good at drying clothes in the same way washers have become very efficient and very good at washing clothes with many cycle options. One report states: Washers use 75 percent less energy and 40 percent less water than they did in 1981. In the same period, though, the amount of energy that dryers use has only dropped slightly.

Part of the lag is regulations on the industry; part is the lack of consumer care. Consumers are not marketed dryers like they are washers. Other countries have far more technologically advanced dryers. Japan, for instance, produces very popular microwave technology dryers. Other options include solar dryers and vent-less (compression or heat pump).

February/March 2016

15 S W E E P I N G

Development of the Modern

Clothes Dryer 1946 dryer manufacturers moved controls to the front of the dryer, added a timer, an exhaust for moist air, temperature controls and a cool-down cycle

1958a 30" wide dryer using a negative pressure system was first offered to the public. This system is still used in dryers Bibliography & Image Sources “1953 Ad Easy Washing Machine Corp Syracuse Automatic Clothes Dryer SEP6” Image. Accessed December 10, 2015.

“Appliances: The History and Advancements of the Washer and Dryer.” Accessed December 7, 2015.

Bellis, Mary. “Black History Month – African American Patent Holders.” Accessed December 7, 2015.

16 S W E E P I N G

Dowling, Brian. “7 Things You Might Not Know About Your Clothes Dryer.” June 12, 2014. The Hartford Courant. Accessed December 7, 2015. <http://articles. courant.com/2014-06-12/ business/hc-dryers-clothesenergy-20140612_1_clothesdryer-energy-efficiencystandards-natural-gas>.

Holusha, John. “Brooks Stevens, 83, Giant in Industrial Design.” The New York Times. January 7, 1995.

Image. Accessed December 10, 2015. <http://www. periodpaper.com/collections/ household/products/1953ad-easy-washing-machinecorp-syracuse-automaticclothes-dryer-appliance118288-sep6-140>.

“Inventor of the Clothes Dryer” Image. Accessed December 10, 2015.< http:// www.automatice.org/cgibin/liveviewer.cgi?839?1>.

Morris, Margaret. “History of Clothes Dryer.” Accessed December 7, 2015. <http://www.ehow.com/ about_5081538_historyclothes-dryer.html>.

“Percent of Households Reporting Consumer Durables, For Householders 15 Years and Older, by Selected Characteristics: 2011.”

The United States Census Bureau. September 5, 2013.

February/March 2016

1959 dryness-sensors were first used to shut off the power when the load was dry

1965 dryers with permanent-press cycles were introduced

19 72 manufacturers put electric starters on gas dryers

19 74 microelectronic controls were put on dryers to time drying cycles.

1983the first clothes dryers with delayed start timers allowed users to run dryers in off-peak hours

S

oon many of you will be joining sweeps from all over the country and internationally in Orlando, FL. Not only do you have the opportunity to further educate yourself and your employees, see new products at the NCSG Tradeshow but make new life-long friends.

Be sure to stop by the NCSG booth at the tradeshow to discuss some of the new benefits available to you and your employees. I will be happy to also discuss the trademark and ethics procedures and any concerns you may have in your area.

If you have not signed up to volunteer to help be a scanner, work at registration, etc. there is still time. Check

at the registration area for a list of events still requiring volunteer support and sign up then or check at the NCSG office located in Salon 4.

For those that are unable to join us in Orlando, you will be missed. For those that are new to the convention definitely stop by the NCSG booth and introduce yourself.

Progressive

Perks Debbie Cornelius

Membership Development Coordinator

Hope to see you soon!

HOPE TO SEE YOU SOON!

17 S W E E P I N G February/March 2016

By Cam Arnold

Man of Many Trades…

With No Fear

A

18 S W E E P I N G

s a kid, I always remember my parents and grandparents as the people who could do anything. There wasn’t anything they couldn’t fix, or a problem they couldn’t solve. They were the one stop shop for me and my two brother’s problems. I always wanted to be that type of person; the type of person who could do anything. While a I like to have many interests and hobbies, I find it is best to hone in on an area of expertise I business.

As an insurance agent, people place their trust in us to protect their business. That is why I have chosen to become an expert in this industry, to keep up with the ever-changing landscape that is insurance. Having focused my energy in writing insurance policies for chimney and hearth professionals, I see a common occurrence between the industry and their classifications.

What many business owners don’t realize is they hurt themselves with their website and

February/March 2016

social media. Most of you have the following class codes on your policies: chimney cleaning on/above ground level, appliance installation, masonry, sales, and sub-contract cost. When running a company, you never want to give away business to you competitor. However, have you ever though that sometimes that is a good thing?

Being able to perform many different services is great, but you never want to get in over your head. When talking with business owners, I try to get a feel for their everyday operations and the scope of work they are able to perform.

The information is usually accurate and true.

Once your insurance agent sends your account to a carrier for review, the first thing an underwriter does is look up the business’ website. Next they will try to find owners and employees on social media. While most of the pictures are very cool and bold, they should not be posted for the public eye to see, unless it is part of your everyday

operations. For example After a call with Sammy’s Soot Service, we discovered his operations were as follows: - 98% residential work, 2% commercial - 50% chimney service operations (inspections, sweeping, repair, relining, chimney cap installation, and fire place insert installation) - 20% masonry/tuckpointing - 12% waterproofing - 10% appliance installation -8% dryer vent inspection, cleaning, and service/repair After the agent sends your account to market, the agent will get a phone call from the underwriter that goes like this: Underwriter: Hey. I’m calling on Sammy’s Soot Service.

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Agent: Perfect! Looks like a good account! We need to get this one turned around quickly.

Underwriter: Yeah…I think we’re going to have to pass on this risk.

Agent: Why is that?

Underwriter: Well… Their website indicates they do complete chimney rebuilds, along with new chimney builds.

They advertise animal removal, painting, pressure washing, gutter cleaning, carpentry, walkways, and insulation. On their website is shows several employees working form heights without a harness, cleaning without respirators, hauling large material up a ladder, and working from a cherry picker on a 5 story industrial smoke stack…

Needless to say an agent does not have the best grounds for an argument on the side of his client. These situations cause a lot of business’ insurance to be

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February/March 2016

19 S W E E P I N G

placed with brokers (which charge additional fees and taxes, along with excluding integral parts of everyday operation) instead of being insured with a standard carrier. Standard carriers do not have fees and taxes, and also do not have built in exclusions. Not all chimney and hearth professionals participate in this practice. Many companies put all of those services on their website, but are also insured for those types of risk and perform those duties on a daily basis. I f you are putting all those services and pictures on your website to keep a prospect from calling your competitor, don’t. You will have the opportunity to earn business without posing unnecessary services and photos. It is better to gain one customer form a job well done, than to lose 10 from one botched job. I understand growth is a huge part of being in the infancy stag of building a business; but, being misclassified or having exclusions on your insurance policy could be the death of your business if you have an uncovered claim. When thinking about this for your business, focus on a small group of duties, perfect those duties, and grow form there.

As for the pictures… as cool as it is to be standing on top of a huge chimney, that can be the difference of $15-$20,000 in additional premium.

A lot of sweeps do the right things. They wear their respirators, tie off with harnesses, and get materials on the roof properly. It’s the guys who don’t do this that cause the underwriters to relay the reasoning for not wanting chimney and hearth professional business daily. I am here to make sure that each of you hold one another accountable, as an industry, to help lower the cost of insurance for everyone!

20 S W E E P I N G

Although we all want to be the “go to guy,” it is not always best. If you hone your skills, be careful with what you make available to the public, and be sure to disclose all of your business information to your insurance agent, success will come before you know it.

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Sweeps

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The 2015 – 2016 offers with instructions on how to redeem are available in the “Members Only” section of the NCSG website at www.NCSG.org. These coupons will be good until June 30, 2015 unless otherwise noted.

Copperfield Chimney Supply | ENERVEX, Inc. | Fireside Distributors | HY-C Company LLC | My Fireplace Products Inc. | National Chimney | Spark Marketer | The Chimney Sweep News (SNEWS) | Z-Flex | Wakefield Brush

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Visit www.NCSG.org “Members Only” to learn the complete details of each coupon and how to redeem!

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Add your company name to the list of participating supplier members!

Contact Debbie Cornelius, Membership Development Coordinator at dcornelius@ncsg.org.

21 S W E E P I N G February/March 2016

Technical

Q&A

Micheal Segerstrom

NCSG Technical Advisory Chair

Question:

What is the correct or best way to secure pipe section joints in a dryer vent system?

Answer: The existing codes and standards don’t give us much to go on for this one. We are not permitted to use screws or rivets, or anything that penetrates the inside of the pipe.

But that’s about as far as it goes.

For a question of this type, I thought I would talk to industry expert John Bently, owner/ operator and lead technician of Duct Doctor, LTD located in New Richland Minnesota.

He is an instructor for the CSIA, serves as the CDET Committee Chair, and was a main contributor for the recent revisions to the CDET Manual, test, and training program.

John says that we should use a high temperature foil tape at the joints. He goes on to explain that we should think of tape at these joints as something to seal them, not secure them.

That we shouldn’t rely on the tape to hold the pipe sections together, or stabilize them.

When replacing or repairing an existing dryer vent, or installing a new system, John says that we should use straps, brackets, and/or clamps to keep the piping in place. That way if

22 S W E E P I N G February/March 2016

the tape ever fails, over time or even as the result of cleaning the system, the piping won’t disconnect. And in addition to taping the pipe joints, he says that we should also tape the seams and the joints in adjustable elbow sections.

Another thing that we should consider John says, is maintaining an air space clearance from our dryer vent to combustibles. We have all heard about them, and some of us have clients who have experienced a dryer or dryer vent fire. In some of these cases, the fire in the dryer vent caused the ignition of adjacent combustible construction of the home. These types of losses can be catastrophic. Though not required at this time by code, if we maintain a clearance to combustibles, we may be able to prevent a structure fire in the event of a dryer vent fire.

Just because the existing codes and standards are limited in dryer vent installation requirements, that doesn’t mean we can’t exceed these requirements. They are after all, minimum codes and standards.

Dryer Vent Opportunities For those seeking to expand their operations with repeat business, dryer vent cleaning offers an excellent opportunity. Just as the need for chimney sweeping has gained acceptance from the general public, safety officials and the insurance industry, the awareness of the need for dryer vent cleaning is growing as well.

In this article we will look at single family homes, basic job aspects, standardizing the work and a repeat business program.

To get an idea of the market potential let’s look at some numbers from the US Census Bureau and do some basic math. There are approximately 120 million occupied residential dwellings in the US and of those 85% have laundry appliances. That’s about 102 million homes. Determining how many jobs we can do in a year is a matter of work days x jobs per day. For our example we will use 50 weeks per year/ 250 days x 2 jobs per day.

That equals 500 jobs per year. With 102 million dwellings divided by 500 jobs per year that equals 204,000 years of work. That’s a lot for a single technician so if we divide that between 5,000 techs we come up with a more manageable 40.8 years.

That’s 2 jobs a day, 5 days a week, 50 weeks a year for 40 years, for 5,000 technicians without repeats.

Of course dryer vents should be cleaned more often than every 40 years.

Humor aside you can see the numbers indicate quite a bit of potential business. This was looking at residential units and does not include apartments or commercial work such as laundromats, hotels, health clubs, nursing homes and hospitals to name just a few.

A basic dryer vent cleaning is very similar to a chimney sweeping. You have a pipe that has material in it that needs to be removed. It is common to find nesting material packed in vents similar to chimneys. The tools used are usually compressed air nozzles, whips or some type of brush. A blower may be used to increase airflow to help clear lint out of the vent after it has been dislodged. You will want to take airflow measurements before and after cleaning to see what type of improvement you have made. Many jobs may require some type of repair to the duct, transition or termination. You should have the

necessary tools and supplies on hand to make needed repairs. When re-routing dryer vents you want to have the shortest path to the outside with as few elbows as possible. Using 45 degree elbows instead of 90’s when possible. On your job sheet you want to write down the length of the vent, number of elbows and location of the termination.

You can also list what was used to clean the vent previously. With this information at hand on return visits you can choose the tools to use before arriving at the jobsite.

Dryer vents should be inspected and cleaned if necessary on a regular basis. This can create a

23 S W E E P I N G February/March 2016

24 S W E E P I N G

base of repeat Business that can help decrease slow periods during the year. The following service plan can be beneficial to you and your customer.

This may be addressed as a service agreement where you provide dryer vent cleaning on a regular basis thereby helping to maintain the performance of the customers dryer and reduce the risk of fire. One of the primary aspects of this plan is that the dryer vent pipe needs to be in good condition and should be installed properly. All seams sealed

regular route for dryer vent cleaning offering service twice a year on your schedule. With systems constructed for good performance and durability in mind you can service them from the outside and the customer does not have to be home. Having a service vehicle set up for dryer vents with the necessary tools can increase efficiency at each home on the route allowing you to service many homes per day. An air compressor in the service vehicle would provide air for tools and agitation. A hose reel in the vehicle

with high temperature foil tape. A benefit to sealing all seams in the system is that air velocity is usually higher and the vented products and moisture are more likely to make it out of the venting system. The vent pipes should be secured in place with brackets or straps so they do not move during the cleaning process. In most cases we would secure the vent pipe to the dryer and eliminate the need for a transition.

This can help dryer performance and the cleaning process. Depending on the vent and conditions we may use a brush and compressed air tools or just compressed air tools alone.

With these steps properly taken you can clean the system from the outside without having to enter the home or move the dryer.

Now you have the base for the repeat business protocol. The goal of this program is to create a

makes handling airlines quick and easy.

As you add customers to a route you will want to plan your travel time to be most efficient. An example would be starting on the West side of town and work your way to the East side to finish the day.

The customers you currently have are a good group to start with since you have been providing them with quality service for years. You have established trust with them and they know you do good work. Your first encounter with the dryer vent in a customerâ&#x20AC;&#x2122;s home will allow you to become familiar with its route, take airflow readings and make any needed repairs. You can also determine what tools work most efficiently to clean the system. All this is written down on your job sheet. You may also want to take

February/March 2016

pictures of the home and the vent termination. This helps the next service technician who goes to the home to ensure they are at the correct house and find where the vent termination is located. When you decide what day you will be servicing an area you will want to contact the customer via email, post card or phone call, to let them know the date you will be there. You could specify AM or PM if you are confident about the time of day you will be at their home.

Ask them to make sure the dryer

is not running during that time. On the specified date you arrive at the home, take your tools and airline to the vent termination and service the vent. After finishing with the vent, clean up any excess lint in the area around the vent. Pack up your tools and leave a card or note on the door saying you were there and head to the next job.

Providing twice a year service, every six months, can help prevent problems with the venting system and is a good way to stay relevant with your customer. With this type of program many things can vary and you can tailor it to suit your business.

One of the main things is the more you provide the service the more the awareness in your area will rise, which can provide you with more business opportunities.

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VERMONT Kyle Fischer | Fischer Chimney | Stowe

NEW HAMPSHIRE David Tallini | 603 Chimney & Dryer Vent LLC | Manchester

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NCSG 2016 National Convention February 24-27, 2016 Orlando, FL Get ready for our 2016 Keynotes: Story Musgrave Story Musgrave, M.D. is a physician and retired NASA astronaut. Over the course of his career with NASA he became only the second astronaut to record six spaceflights and is the most formally educated astronaut with six academic degrees. Additionally he is an author, public speaker, and a consultant for both Disneyâ&#x20AC;&#x2122;s Imagineering group and Applied Minds in California.

During his keynote "From Farm Kid to Rocket Man: Design a Life for Yourself One Little Step at a Time" Story will be presenting on how to reach your goals and achieve your dreams with lessons and stories from his own life.

Mark Stoner Mark Stone is the owner and founder of Nashville-based, multi-million dollar service business, Ashbusters Chimney Service, and a mentor to hundreds of business owners across the nation.

Mark is also one of the founders of SirVent Chimney & Venting Franchise, the President of the Chimney Safety Institute of America (CSIA), a professional public speaker, and recently, an author. He will be sharing lessons from his book Blue Collar Gold: How to Build a Service Business from the Dirt Up.

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NCSG National Convention 2016 February 24-27 • Orlando, FL Schedule as of 12/15/2015. Schedule Subject to Change.

Tuesday, February 23 Pre-Convention Events 8:00 AM 1:00 PM 3:00 PM 6:00 PM 6:00 PM 6:00 PM

CSIA Certified Chimney Sweep & CSIA Certified Dryer Exhaust Technician Review & Exam Sessions – Additional Registration Required NCSG Board of Directors Meeting CSIA Board of Directors Meeting Committee Meetings State Guild President’s Meetings Chimney Sweeping Around the World

Wednesday, February 24 9:00 AM 9:45 AM 10:30 AM 11:00 AM

NCSG Annual Membership Meeting CSIA Information Meeting Coffee Break Opening Keynote: From Farm Kid to Rocket Man: Design a Life for Yourself One Little Step at a Time w/ Story Musgrave 12:15 PM Group Photograph 2:00 PM Claims, Pains & Arbitration w/ Chris Van Leeuwen & Eugene LaFlamme 2:00 PM Eliminate the Slow Season- A Change in Chimney Business Perspective w/ Bill Ryan 2:00 PM Meet and Greet w/ Story Musgrave 3:30 PM Soda Break 4:00 PM Claims, Pains & Arbitration w/ Chris Van Leeuwen & Eugene LaFlamme 4:00 PM Advancements in Venting Technologies w/ John Pilger and Andreas Gartner 4:00 PM Professional Communication of Prior Defects w/ Russ Dimmitt 6:00 PM Opening Night Reception

Thursday, February 25

8:15 AM Aging with Fire & Grace w/ Brandi Biswell 8:15 AM In Home Sales w/ Mike Ruehrdanz 8:15 AM NFPA Codes Updates w/ Jim Brewer & John Pilger

10:00 AM General Session: Industry Technology Panel 10:00 AM New Sweep Seminar & Trade Show Sneak Preview 1:00 PM Opening Trade Show Session

Friday, February 26 9:00 AM 1:30 PM

Closing Trade Show Session Beyond the Multimeter: Basic Electricity & Electronics for Venting Technicians w/ Stuart Karanovich 1:30 PM So you Think You Know Homeowners w/ Terra L Fletcher 1:30 PM Salary AND a 20% Return- Yes You Can! w/ Patty Lawrence 3:15 PM Beyond the Multimeter: Basic Electricity & Electronics for Venting Technicians w/ Stuart Karanovich 3:15 PM So you Think You Know Homeowners w/ Terra L Fletcher 3:15 PM Salary AND a 20% Return- Yes You Can! w/ Patty Lawrence 8:00 PM CSIA Benefit Auction

Saturday, February 27 8:00 AM 8:30 AM 8:30 AM 10:00 AM 11:00 AM 11:00 AM 11:00 AM 2:00 PM 6:00 PM 7:00 PM

Job Site Safety w/ Bob Priesing Beyond the Codes: Regulations That Affect What We Do and How We Do It w/ Rick Vlahos Bypassing the Media with Social w/ Darcy Marlett and Jordan Whitt Coffee Break Job Site Safety w/ Bob Priesing Videos You Can Do On a Budget w/ Darcy Marlett and Jordan Whitt Introduction to Masonry Heaters" w/ Chris Prior Blue Collar Gold- How to Build a Service Business from the Dirt Up" w/ Mark Stoner Cocktail Hour NCSG Annual Banquet and Awards Ceremony

Seek to WIN! At the NCSG 2016 Trade Show When you visit all of the trade show exhibitors participating in the SEEK to WIN! Program, you can enter to win prizes like an Apple Watch, iPad, PlayStation, exclusive NCSG gear,!

NCSG Convention 2016 • February 24-27 • Orlando, FL NCSG Member Rates

Until 12/15/15

12/15/151/24/16

After 1/24/16

Standard Rates

Primary

$399 (299)

$449 (349)

$499 (399)

Spouse

$199

$249

$299

$349 ($249) $299 ($199) $249 ($149) $179 $69 $39 $49

$399 ($299) $349 ($249) $299 ($199) $179 $69 $39 $49

$449($349) $399($299) $349($249) $179 $69 $39 $49

1st Additional 2nd Additional 3+ Additional Single Day Banquet Only Child Banquet 5-12 Tradeshow Only Senior Category Guild Member

$100

$100

Until 12/15/15

12/15/151/24/16

After 1/24/16

Primary

$499

$549

$599

Primary- 1st Time Attendee Spouse 1st Additional 2nd Additional 3+ Additional Single Day Banquet Only Child Banquet 5-12 Tradeshow Only

$199

$199

$199

$299 $449 $399 $349 $279 $89 $39 $79

$349 $499 $449 $399 $279 $89 $39 $79

$399 $549 $499 $449 $279 $89 $39 $79

$100

NOTE: First Time Attendee prices for members are in parenthesis ( ).

Company _________________________________________ Address __________________________________________ City, State, Zip _____________________________________ Phone ___________________________________________ Email ____________________________________________ Check here to opt-out to emails from exhibitors

- Opening Night Reception at the Rosen Plaza Join us for heavy appetizers, a cash bar, and comradery following classes on Wednesday before heading out on the town to explore Orlando, FL. Best of all it’s FREE, just RSVP.

REGISTRANT INFORMATION Please write your name as you’d like it to appear on your badge.

Check if wanting an additional information packet mailed (primary packet emailed with registration confirmation)

Name _____________________________________________________________ Registrant Type ______________________________________________________ $ ___________________ Name _____________________________________________________________ Registrant Type ______________________________________________________ $ ___________________ Name _____________________________________________________________ Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________ Attending Opening night reception? Yes No 2016 Convention Patch ($3/each - Pickup on-site.) Qty: ________ Patch Total $ ___________

MAIL TO: National Chimney Sweep Guild 2155 Commercial Drive, Plainfield, IN 46168 FAX TO: (317) 837-5365 CALL: (317) 837-1500 REGISTER ONLINE at www.NCSG.org/convention

Office Use Only O2CR C2F AUTH__________ Org ID___________ Profile ID____________ Rec’d By__________ Date ____________

GRAND TOTAL $ ___________ PAYMENT INFORMATION Payment Method: □ Check # ___________ □ Visa □ MC □ AmEx Account # ________________________________________ Card Security Code ______________ Exp. __________ Name on Card ____________________________________ Signature ________________________________________ Refund policy: Prior to 12/15/15, 90%; 12/15/15-1/24/16, 75%. No refunds are available after 1/24/16.

Dates and

Events February 1-7, 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org February 3-4, 2016 Olympia Winter Workshops - Business Development Seminars Drury Inn & Suites – Columbus, OH For more information visit www.olympiachimney.com February 8-14, 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org February 9, 2016 SaversSystems/Copperfield Winter Workshops – Reline Workshops Cabela’s – 475 E. Hartford Blvd, East Hartford, CT For more information email stuartk@saversystems.com February 11, 2016 SaversSystems/Copperfield Winter Workshops – Reline Workshops Holiday Inn Philadelphia – 1 Pureland Dr., Swedesboro, NJ For more information email stuartk@saversystems.com February 15-21, 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org February 19, 2016 – March 3, 2016 CSIA Paper Exams Only No requests for exams accepted after 2/12/16

February 19, 2016 – March 3, 2016 CSIA Online Exams NO ONLINE EXAMS February 22-28, 2016 CSIA (online) NO ONLINE CLASSES February 23, 2016 CSIA Certified Chimney Sweep® Review & Exams Rosen Plaza Hotel – Orlando, FL (NCSG Convention) For more information, please call (317) 837-5362 or visit www.CSIA.org February 23, 2016 CSIA Certified Dryer Exhaust Technician® Review & Exams Rosen Plaza Hotel – Orlando, FL (NCSG Convention) For more information, please call (317) 837-5362 or visit www.CSIA.org February 29, 2016 – March 4, 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org March 6-13, 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org March 14-20, 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org March 21-27, 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org

February/March 2016

29 S W E E P I N G

30 S W E E P I N G

March 28, 2016 – April 3, 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org April 4-9, 2016 CSIA National Chimney Sweep Training School CSIA Technology Center- Plainfield, IN For more information, please call (317) 837-5362 or visit www.CSIA.org April 4-10, 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org April 11-17, 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org April 15, 2016 CSIA Certified Chimney Sweep® Review & Exams Best Western Sovereign Hotel – Albany, NY For more information, please call (317) 837-5362 or visit www.CSIA.org April 18-24, 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org April 22, 2016 CSIA Certified Chimney Sweep® Review & Exams CSIA Technology Center- Plainfield, IN For more information, please call (317) 837-5362 or visit www.CSIA.org April 25, 2016 – May 1, 2016 CSIA (online)

February/March 2016

- Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org May 2-8 , 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org May 9-15, 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org May 16-22, 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org May 23-29, 2016 CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review - CSIA eLearning - Health & Safety Multi-User Courses - Lining Masonry Chimneys with Stainless Steel For more information, please call (317) 837-5362 or visit www.CSIA.org May 27, 2016 CSIA Certified Chimney Sweep® Review & Exams Sponsored by Olympia Chimney Supply Hilton Scranton Conference Center – Scranton, PA For more information, please call (317) 837-5362 or visit www.CSIA.org

January’s at the Tech Center are devoted to two things: staying warm and prepping for convention. We are busy putting the finishing touches on everything to make sure you all have the best convention experience possible in Orlando. Amongst the convention prepping Education Director Ashley Eldridge also found the time to do an interview with Angie’s List.

Around the

Tech Center Frances Kelly

Executive Director

I can’t wait to see all of you in Orlando!

31 S W E E P I N G February/March 2016

CSIA Update February 2016 Report

www.CSIA.org

CSIA Staff Provides Expert On-Location Training at NCCSA Winter Meeting Waynesville, NC - For many companies and organizations, being able to offer their entire staff or membership the opportunity to learn directly from CSIA’s expert instructors is typically seen as outside the realm of possibility.

As the owner of Clean Sweep the Fireplace Shop in rural Waynesville, North Carolina, and the current Vice President of the North Carolina Chimney Sweep Association (NCCSA), Patrick Tinsley is well aware of the limitations associated with providing educational opportunities on a limited budget.

Short on ideas on curriculum he could offer during the 2016 NCCSA Winter Meeting, Patrick made what he described as “an 11th hour phone call” to CSIA Board President Mark Stoner. “(Mark) told me there was a new (CSIA) program in the works”, said Tinsley, “(having CSIA come to North Carolina) wasn’t even on my radar, to be honest.”

After a few conversations between Tinsley and CSIA staff, CSIA Director of Education, Ashley Eldridge, put together two full days of curriculum

(worth a total of 14.75 CEUs), including technical courses taught by himself, business-oriented courses taught by CSIA Director of Marketing & Education Jordan Whitt, and an updated EPA Burn Wise presentation provided by the EPA’s own Larry Brockman.

For Tinsley, having CSIA provide instruction at his event was not only a huge relief, but it was surprisingly uncomplicated.

of training options, Tinsley was quick to offer advice based on his own experience.

“It’s never too early to start planning

From L to R: NCCSA President, Bob Prieshing; NCCSA Vice President, Patrick Tinsley; CSIA Treasurer, Chuck Roydhouse; CSIA Vice President, Chuck Hall; and CSIA Education Director, Ashley Eldridge.

“(Partnering with CSIA) was very easy. It allowed me to focus on (Winter Meeting) logistics: making sure rooms were lined up and meals were provided. It was hugely convenient,” Tinsley said, “CSIA are experts at content, so it makes perfect sense.”

When asked what he would tell other organizations who find themselves in a similar situation regarding a lack ADVERTISEMENT

your event, if you feel like you have a year to do it, don’t procrastinate, said Tinsley, “go ahead and make the call (to CSIA) and make life easier on yourself. ||

Interested in having CSIA instructors provide training at an upcoming event? Call CSIA Program Specialist, Claire Rutledge, at (317) 837-5362, email her at crutledge@csia.org.

February 2016 Report

Newly Certified CCS and C-DET Illinois

Fireplaces | Harrison

Certified Dryer Exhaust Technician

Samuel Lutz | Lutz Chimney Service | Eureka

Tennessee

New York

Tate Paul | Sweeps & Ladders| Franklin

Maurice Ware | Firefly Propane, LLC| Thornwood

Minnesota Justin Fischer | Sweep Dreams Chimney Service | Sauk Rapids

Vermont

Missouri

Joshua Bechard | Black Magic Chimney Sweeps of SV | Manchester Center

Ron Schmidt | Hearth Masters, Inc | Independence

David Paul| Top Hat Chimney Sweep | West Fairlee

New Jersey

Wesley Bailey| Chimney Savers| Randolph

Thomas Asciolla | Apex Appliance Repair & Duct Cleaning | Monroe Township Ohio Christian Martinez | Chimney Works and Rocky Mountain Stoves and

North Carolina Nick Riznyk| Smoke Alert | Garner

Kaitlyn Sault| Chimney Savers| Randolph Josh Perry| Chimney Savers| Randolph Washington James Knowlton| Master Sweep Chimney Service| Tonasket

CCS CEU Renewals Florida

Indiana

Louisiana

W. Mark Hudson | Hudson Chimney Inc | Middleburg

Matt Oesterling | Oesterling Chimney Sweep, LLC | Batesville

Ronald Caillais | Basic Chimney Sweep | Denham Springs

2016 CSIA AUCTION

New Jersey Robert Thompson | Chimney Sweeps Unlimited, Inc.| Titusville Pennsylvania Nathan Antrim | Antrim’s Complete Chimney Service| Pottstown

A Taste of the Tropics Awaits If you’re coming (who isn’t?) to the 2016 NCSG Convention, make sure to pack your leis, flip-flops, and grass skirts, because on Friday, February 26, we’ll be rocking it luau-style at the annual CSIA Auction! This is a CAN’T MISS event that is sure to be a highlight of the convention!

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Short on CEUs for Re-certification?

In addition to in-person classes held throughought the year, CSIA offers dozens of online courses. Find the class you need at csia.org/education.

www.CSIA.org

Exciting News Expected at the 2016 NCSG Convention There’s been a lot of buzz around the CSIA Tech Center over the last month about a couple of big announcements expected to be made during the CSIA Info Meeting in Orlando.

“I won’t ruin the surprise,” said CSIA Board President Mark Stoner, “but those attending the 2016 NCSG Convention will likely be the very first to hear about a couple of BIG things we’ve been working on for 2016.”

The CSIA Info Meeting will be taking place on Wednesday, February 24th at 9:45am in Grand Ballroom C & D. You don’t want to miss it!

CSIA Busy Season now in Full Swing As busy season for CSIA Certified Sweeps begins to wind down, things begin to really ramp up for CSIA Staff and Board Members, especially in regards to conventions and trade shows. So far we’ve traveled to both North Carolina and San Diego, but here’s where else we’re heading: NCSG 2016 Convention Feb 24 - 27 | Orlando, FL NADCA Expo Mar 7 - 9 | Phoenix, AZ HPBA Expo 2016 Mar 17 - 19 | New Orleans, LA

If you’re planning to attend any of these events, please make sure to let us know!

We’ d love to have you stop by our booth for a bit!

CSIA EDUCATION OPPORTUNITIES CSIA Certified Chimney Sweep ® Review & Exam February 23| Orlando, FL [NCSG Convention @ Rosen Plaza Hotel] This in-person intensive review session will help you prepare for the CCS exam. Review sessions are not a substitute for advanced study.

CSIA CEUs: 4.5 [1.5-T, 1.5-CS, 1.5-CL]

Contact Us: Mailing Address

CSIA Certified Dryer Exhaust Technician® Review & Exam February 23| Orlando, FL [NCSG Convention @ Rosen Plaza Hotel]

2155 Commercial Drive

This in-person intensive review session will help you prepare for the C-DET exam. Review sessions are not a substitute for advanced study.

Plainfield, IN 46168

CSIA CEUs: 4 [2-T, .5-CS, .5-HS, 1-CL]

Telephone

National Chimney Sweep Training School

(317) 837-5362

April 4-9| Plainfield, IN [CSIA Technology Center]

Email: Office@CSIA.org

Our flagship event where you’ ll spend a week learning the fundamentals of sweeping and inspection of chimney systems, equipment operation, health & safety considerations, and have step-by-step instruction in codes, clearances, standards, and practices.

Twitter: @Chimney_Safety Facebook: /ChimneySafety

CSIA CEUs: 16 [4-T, 4-CS, 4-HS, 4-CL] NFI CEUs: 16-T

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February 2016 Report

I have discovered the secret of happiness â&#x2C6;&#x2019; it is work, either with the hands or the head. The moment I have something to do, the draughts are open and my chimney draws, and I am happy. â&#x20AC;&#x201D; John Burroughs

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Darwin

Award

Note old fridge at end of long run of galvanized pipe from old chunk stove. Yankee engineering at it’s best !

Ian Conway The Chimney Doctor, Westminster West, Vt. Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief?

Send it to editor Darcy Marlett at dmarlett@ncsg.org. for publication in Sweeping. Or, mail it to NCSG, 2155 Commercial Drive, Plainfield, IN 46168.

Include a few words about the scene and location.

Classifieds GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit www.elitesoft.com to download a free trial version.

CLASSIFIED ADS FREE FOR NCSG MEMBERS Members can run one 35-word classified free each year! Regular classified ads are $2/word or $1/word for NCSG members. Classified ads are noncommissionable and must be pre-paid. To place a classified ad, please contact Sara Sichting at ssichting@ncsg.org or 317-837-1500.

Ad Index 36 S W E E P I N G

CVC Coaching

704-425-0217

www.cvccoaching.com 12

Duct Cleaners Supply

507-465-3829

4viper@ductcleanerssupply.com 17

Firesafe Industries, Inc.

800-545-6607

www.firesafeinc.com 5

Gelco™, Lyemance™, and Lock-Top®

www.gllchimneyproducts.com

4

ICP 508-695-7000 www.chimneycaps.com 25 Lindemann Chimney Company

866-629-8006

www.lindemannsupply.com 7

National Chimney

800-897-8481

www.nationalchimney.com 11

New England Chimney Supply

888-900-8106

www.newenglandchimneysupply.com 13

Olympia Chimney Supply

800-569-1425

www.olympiachimney.com 9

Sand Hill Wholesale & Mfg., Inc

800-258-5496

www.sandhillwholesale.com 20

SaverSystems, Inc

800-860-6327

www.saversystems.com 21

Wohler USA, Inc.

978-750-9876

www.wohlerusa.com 19

February/March 2016

Our forests are threatened by invasive tree-killing insects and diseases that can hitchhike on firewood. Pests like the emerald ash borer, gypsy moth, and Asian longhorned beetle don’t move far on their own – but they can travel hundreds of miles in a single day in a bundle of contaminated firewood. Once transported to uninfested areas, these insects and diseases can emerge and start new damaging outbreaks.

•

Leave firewood at home – buy local firewood at or near your destination, or collect firewood on site when permitted.

•

Buy or collect only what you’ll need, and burn it all completely by the end of your stay.

•

If you have already moved firewood, use it immediately. Do not take it home with you, and do not leave any excess firewood on site.

National Chimney Sweep Guild 2155 Commercial Drive Plainfield, IN 46168

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