Food Review May 2020

Page 40

PAC K AG I N G AU T O M AT I O N

Re-engineering business with innovation, market shift and optimism With little warning and not enough time to prepare, business submitted to drastic transformation. Shyam Chirkoot looks at how business leaders will face the ultimate test of survival during this time.

T

he lockdown move was swift, causing pandemonium to industries. Business leaders will be needing a roadmap to

navigate from a shuttered economy to stability, growth and prosperity. The pandemic also levered an enormous transitional challenge. Clomark had to close its automotive division during level 5 of the lockdown, but printed packaging for essential items became an area of demand. It took some 11th hour convincing on our part to secure the supply chain, as some raw material suppliers had initially opted to close. We had to be forthright in our communication with material suppliers to remain open and support government’s assurance that food and other essential items would be available during lockdown. Clomark’s leaders responded to a new environment, new customers and heightened societal expectations. Whilst government is making available the

manufacturing products that may no longer

stimulus package of R500 billion, it is presently

be in demand is a recipe for disaster: the need

uncertain as to which sectors and businesses

to pre-empt what the market will be doing

will qualify for relief, nor what the qualification

over the next year or two is the new challenge.

conditions are.

Automotive sales have taken a nosedive in

Business leaders cannot afford to wait for

Europe, and South Africa may expect the

a bailout – the need to innovate, and innovate

same, for the near future at least. Supposing

now, is critical for business sustainability.

businesses focus on its technological

Business leaders need to remain focused,

capabilities rather than its products,

optimistic and apply frugality in the new playing

leapfrogging these into other markets that are

field. New norms are quickly replacing ones of

seeing growth.

the recent past, which may very well present new opportunities. Not all is doom and gloom, however. While

An injection moulding company that manufactures automotive components could expand its manufacturing into healthcare

the lockdown stands disastrous for many

essential items such as face shields, or even in

industries, it has provided opportunities for

creating new, innovative products, stimulating

other businesses. Over the past few weeks,

a new demand. We have seen automotive

Clomark manufactured printed packaging

companies, lending their engineering ingenuity

(self-adhesive labels, shrink-sleeves, printed

to the quick development of ventilators and

cartons, etc) for food and hygiene products.

similar products. Similarly, Clomark has used

Demand for hand sanitisers has seen new

its current automotive technology to develop

brands emerging, and established brands

disposable plastic aprons for the healthcare

extending their product range to include

sector, offering this to government largely as a

sanitisers and disinfectants.

charitable gesture.

High demand for these products,

to think on their feet to implement best

a major shortage in the market. Product

hygiene practices, to minimise business and

manufacturers, together with its supply chain,

societal disruption. As the lockdown is eased, businesses must

products quickly. Thanks to internal designing

consider employee and business risk going

capabilities, we could assist clients from design

forward, and implement robust risk mitigation

concept to the tangible product.

procedures. We have seen stringent new

We can very well learn from the practices of businesses abroad. Remaining fixated on

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Food Review | May 2020

practices into our risk mitigation practices. Where possible, we are keeping as many workers employed, with reduction in working hours, coupled to staff rotation. This way, at least most employees get a slice of the pie. We are providing company accommodation and company transport to those key employees that are at high risk to coronavirus exposure. Businesses simply have to adapt quickly to these new circumstances, by remaining optimistic, being creative in re-segmenting the market for new opportunities, and employing a well-considered risk mitigation plan. These are quickly becoming critical success factors for businesses, as we navigate through unchartered waters. Never has the test on leadership been as demanding. One day, we shall look back at COVID-19 as an opportunity for development, rather than just catastrophe. •

Businesses in essential services had

particularly sanitisers in a short period, saw

were under immense pressure to turnaround

“One day, we shall look back at COVID-19 as an opportunity for development, rather than just catastrophe”

procedures being developed by automotive assembly plants, and adopted many good

ABOUT THE AUTHOR SHYAM CHIRKOOT is the managing director of Clomark.

Clomark – www.clomark.com


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