Fleet Europe Forum & Awards 2014 - Programme

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PROGRAMME Fleet Europe Forum & Awards 2014 brought to you by

www.volkswagen.com

Business decision with more than one perspective.

The new Passat and Passat Variant.

With Area View.

As advanced as you are.

17 different views from all around the car – including rear view camera and bird’s eye perspective. In the new Passat and Passat Variant with optional Area View, one look at the radio navigation system’s display suffices and you know exactly what’s going on around you.

Fuel consumption of the Passat in l/100 km: combined 5.3–4.0, CO2 emissions in g/km: combined 139–106. Fuel consumption of the Passat Variant in l/100 km: combined 5.4–4.1, CO2 emissions in g/km: combined 140–107. Illustr. depicts optional equipment.

WELCOME This year, Hamburg is the hub of our Fleet Europe Community. There’s more than 600 of us, ready to share expertise and best practices, to network and - last but not least! - to be honoured for excellence.

The Village has expanded to include 29 booths. This is the place to be to exchange, share and discover.

When you visit, don’t miss the 15 vehicles on display - a fantastic addition to the Village!

Our Forum aims to bring added value to your business. And Wednesday evening, we will be honouring this year’s outstanding professionals in our industry.

Nexus Communication will also be spicing up the event with a decidedly regional angle. This year we will be presenting a Special on the Nordics and Baltics. But there’s a lot more interesting stuff going on than just this regional focus. > Our first Remarketing Event, this Tuesday, was a great success. This is an important focus for the future of our industry. We will be paying close attention to it from now on. > We will continue to enhance the quality of content across our media outlets. So not just in our magazine, which will be restyled by spring 2015, but also on our digital platforms. > Nexus will also pool its expertise in a Knowledge Center, which will feed our content - and vice versa. > Our Team is getting stronger by the year. Johan Verbois now heads our Knowledge Centre, and we welcome Tony Elliot, who has joined us as industry expert! Also, Robert Boscari is now part of our board. > In parallel to the Fleet Europe platform, our Global Fleet concept is growing in Turkey, Russia, Brazil, Mexico and China. And we are consolidating our expertise with our US partner Automotive News. > Fleet Europe has been with you for 17 years already. This is our 13th event. Such longevity is possible only because we nurture the same core values that you do: trust, respect, listening to your partners.

Your concerns are central to what we do.

Without you, our trusted partners, none of this would be possible. You are all great. And together, we are even better. We sincerely thank you for your trust!

THIERRY DEGIVES

CAROLINE THONNON

CEO & Managing Partner

CEO & Head of Business Development

SUMMARY FLEET EUROPE FORUM

P7

KNOWLEDGE CENTER

P 63

FLEET EUROPE VILLAGE

P 26

REMARKETING

P 71

FLEET EUROPE AWARDS

P 47

NEXUS TEAM

P 73

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Challenges Solutions Progress Mobility has to keep moving – to keep pace with changing times. In light of issues ranging from climate change and a decline in natural resources to traffic jams in urban areas, we all need to go back to the drawing board and find new mobility options that are not only efficient, but also sustainable. The AlphaCity Corporate CarSharing concept and the AlphaElectric eMobility solution were just the first steps in Alphabet’s long-term strategy. Experience the future of flexible fleet management now.

Business Mobility. Tailor-made for you at www.alphabet.com

Think green.

Act Blue.

Blue Care is the name of the game Blue Care is the name of our promise to behave responsibly, in every way. It is built on the 3 pillars: savings on your total costs of mobility, increasing sustainability and better care for you and your drivers. We’d love to meet you at our booth in Hamburg, to prove thinking green and acting blue is a responsible and profitable philosophy.

Biss bald. www.businesslease.com

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TURNING TODAY’S FLEET MANAGEMENT CHALLENGES INTO SUCCESSFUL PROGRAMMES Exchanging ideas and best practices to stimulate future solutions.

Welcome to the Fleet Europe Forum 2014 in Hamburg, one of the most dynamic and innovative cities in Europe.

What is new about this thirteenth edition of the Fleet Europe Forum?

“The aim of the Fleet Europe Forum has not changed. The main goal is to provide delegates with engaging content, market insight, and best practice advice to support efficient vehicle fleet management. And it is the first time there’s such a high mix of expert presentations and fleet manager testimonials. What’s more, it is the first time that we have dedicated a session to Light Commercial Vehicle (LCV) fleet management, as we witnessed that many multinationals have LCVs in their corporate fleets – and these entail unique challenges.”

Why choose the theme ‘Turning today’s fleet management challenges into successful fleet programmes’?

“The Fleet Europe Forum wants to support value creation. Therefore we believe it is necessary not only to describe challenging trends, new market insights, and innovative services and customer approaches, but also to offer solutions that support efficiency in international vehicle fleet management. Together with the Fleet Europe community we will look for ways to build a better future for our industry.

“We have built the programme in four chapters.

We will start with paying attention to fleet

Steven Schoefs

Fleet Europe Chief Editor

management in the Nordics. They might not be the biggest markets in terms of volume, but it is nevertheless an engaging region in terms of market dynamics and best practices. Afterwards we will dive into winning fleet management strategies from international fleet managers who will share their experiences on different topics such as driver satisfaction, and reporting. We will conclude the morning sessions with a high-level executive debate on the future of car leasing.

“In the afternoon we will start with our dedicated chapter on LCV Management. Representatives of the main LCV OEMs will introduce their strategies in a panel discussion. And the fourth and final part will be set for exploring various topics that will become increasingly important in tomorrow’s fleet management. We will evaluate how elements like driver behaviour, telematics, big data, alternative powertrains and alternative mobility can be incorporated in international fleet programmes.”

What is your main message to this year’s attendees?

“Seize the day. And with that we want to encourage attendees to take full benefit from this year’s Fleet Europe Forum, Village, Awards ceremony and networking opportunities .”

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CONFERENCE PROGRAMME 08:00 09:00

REGISTRATION & WELCOME BREAKFAST Opening of Fleet Europe Forum 2014 SPEAKERS: Caroline Thonnon, Partner, Business Development & Global, Nexus Communication • Steven Schoefs, Chief Editor, Fleet Europe

09:15

The geography of fleet management: Northern exposure > Automotive and car fleet market situation: from Europe to the Nordics We start this session with an overview of the European fleet and automotive market, before we dive further into the Nordic fleet markets and explore the region’s similarities and differences with the rest of Europe.

SPEAKER: Marc Odinius, Managing Director, Dataforce > The ‘Small 4’ in the Nordics The Nordics region is worth a look at, because of its differences with some other markets in Europe (in terms of size, economy, best practices, etc.). This presentation gives the audience further insight into fleet management in this region, and in each of its countries, in line with the Fleet Europe Magazine special issue that has been distributed to all participants.

SPEAKER: Poul Brødsgaard, Fleet Expert, PEB Consulting

10:00 10:30

COFFEE BREAK Best practices and winning strategies in car fleet management > Efficiency in driver satisfaction Developing and implementing an international car policy is one thing, keeping drivers satisfied and motivated is another story. With this presentation, Microsoft’s Sr. Procurement Business Partner Fleet Michael Pohl shares best practices with regard to efficiency in driver satisfaction.

SPEAKER: Michael Pohl, Sr. Procurement Business Partner Fleet, Microsoft > Overcoming reporting hurdles and increasing control Reporting impacts the management and the efficiency of the fleet programme. But it is not easy to find a reporting system that not only combines the data of different suppliers, but also meets the objectives in terms of costs, efficiency and compliance. Corporate Fleet Manager EMEA Karin Meersman explains how Johnson Controls deals with data consolidation and reporting.

SPEAKER: Karin Meersman, Corporate Fleet Manager EMEA, Johnson Controls

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> Car Leasing Executives’ Debate: Winning fleet management strategies The Fleet Management industry in Europe is well established and most international companies have implemented efficient fleet management solutions. But, to further optimise the management of their respective fleets, fleet managers and fleet executives look at new solutions and new product offerings. This Executives Debate deals with new developments, trends, challenges and opportunities in international fleet management and car leasing.

PANEL MEMBERS: Bart Beckers, Chief Commercial Officer, Arval • Maurice Benisty, Chief Commercial Officer, GE Capital • José Luis Criado, Managing Director, LeasePlan International • Ed Frederiks, CEO, Alphabet International • Pascal Serres, Deputy Chief Executive Officer, ALD International • Armand van Veen, President, Athlon Car Lease International

12:00 13:15

LUNCH Ins and Outs of LCV Management > OEM Debate: LCV lifecycle and future product developments This OEM Debate discusses new evolutions in terms of products and services in the LCV market. Panelists explain how OEMs prepare for the future: issues like product innovation, fuel efficiency, TCO, connectivity, rightsizing and services adapted to corporate fleet customers will be tackled.

PANEL MEMBERS: Stéphane Chesnel, Director for International Fleet Sales & Development, PSA Peugeot Citroën • Jean-Pierre Mesic, VP Corporate Sales, Renault • Michael Pflüger, Senior Manager International Key Account Management, Mercedes-Benz Vans • Steffen Raschig, Director Commercial Vehicles, Opel • Henrik Starup, Chief Executive Officer, Fiat Professional

14:15 14:45

COFFEE BREAK A checklist of fleet management steps to consider > Company car taxation trends With this presentation we introduce the main elements that steer company car taxation and present the future trends in this field.

CO2, sustainability and BIK, amongst others, are put under the microscope in order for fleet managers to transform company car taxation into a fleet programme driver.

SPEAKER: Erwin Boumans, Partner Tax & Legal Services, BDO

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Lower costs or higher motivation? Both!

Fleet vehicles and car pool solutions from Mercedes-Benz.

A Daimler Brand

What could be more motivating for employees than a Mercedes-Benz? To facilitate this win-win situation, we provide tailored leasing, financing and insurance conditions which also have a positive impact on running costs. Meaning your days of compromise are over. www.mercedes-benz.com/fleet

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The consumption figures relate to the engines (C 180/C 200/C 250/C 220 BlueTEC and C 250 BlueTEC) available for the market launch (09/2014). Fuel consumption combined: 6.0–4.3 l/100 km; combined CO₂ emissions: 140–108 g/km.

Provider: Daimler AG, Mercedesstraße 137, 70327 Stuttgart

• Kunde: Daimler AG (Mercedes-Benz) • Produkt: S 205 C-Klasse T-Modell – „Lower Costs“ • Titel/Objekt: Konferenzprogramm (DU 21.10.)

• 210 mm × 297 mm • 1/1-Seite • 4C, GRZ • Jung von Matt • 13443/27/14007/04 • DTP: Niels (-1185)

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CONFERENCE PROGRAMME 14:45

> Influencing driver behaviour Employee safety, environmental footprint and/or fleet cost reductions are focus areas which all relate to the driver. This session puts driver behaviour into focus, highlighting the areas that can be influenced by the fleet manager – and to which degree –, while hinting at solutions to obtain tangible results and measure them. A practical session to help drivers reach your objectives in terms of cost, safety, and emissions.

SPEAKER: Saskia Harreman, Managing Consultant, LeasePlan International > The Quest for Telematics 4.0 Driver behaviour and the guidance of said behaviour have become increasingly important. Many stakeholders are interested in telemetry but the acceptance and implementation of these solutions seem complicated. This presentation introduces the opportunities and challenges of the use of telematics in car fleets.

SPEAKER: Rainer Scholz, Executive Director GSA Mobility Innovation Group, Ernst & Young > The future of Fleet Management – opening new horizons utilising Big Data & Technology What can we expect in reporting optimisation on an international level? We look at what is needed, what is possible, and how to deal with the data (from different suppliers, different markets…) – now!

But we also consider the future stream of Big Data and its impact on the fleet business, keeping optimisation in mind.

SPEAKER: Majk Strika, Director International Sales, ARI > Full-electric powertrains & connectivity - a good fit for corporate fleets An OEM representative enlightens the audience regarding the integration of full-electric powertrains and connectivity applications in corporate fleets and as to their intent to facilitate electric vehicle integration in the future, whilst considering their impact on policy and acceptance, costs and returns on investments.

SPEAKER: Christel Reynaerts, Head of International Corporate Sales, BMW Group > Future of corporate mobility - key drivers & challenges shaping new integrated mobility services Alternative mobility has been at the core of many conversations in the automotive world. Slowly, concrete initiatives are now being undertaken. Urbanisation, legislation and infrastructure are impacting corporate mobility. In this session we will discover the future of corporate mobility, in light of the 2014 Mobility Survey carried out jointly by Frost & Sullivan and Nexus Communication.

SPEAKER: Graeme Banister, Consulting Director, Frost & Sullivan

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Don’t gamble with your fleet.

Take calculated risks.

Come talk to us at the Village 12

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CONFERENCE PROGRAMME 16:20

Closing remarks SPEAKER: Steven Schoefs, Chief Editor, Fleet Europe

16:30 >18:00 18:00 >19:45

19:45 >00:00

FREE TIME Fleet Europe Awards Ceremony (see page 47) > Grand Elysée Hamburg Rothenbaumchaussee 10 - 20148 Hamburg

Fleet Europe Awards Gala Dinner > Fischauktionshalle Große Elbstraße 9 - 22767 Hamburg

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PLENARY SESSION SPEAKERS’ BIOS GRAEME BANISTER Consulting Director, Frost & Sullivan Based in the UK, Graeme oversees a team of analysts tracking fleet and leasing markets globally. Through these market investigations growth opportunities in established products can be forecast and opinion provided on key trends and new business models that are disrupting this specific industry as well as the wider automotive sector.

BART BECKERS Chief Commercial Officer, Arval Bart Beckers became Chief Commercial Officer of Arval in 2013. He started his career at the Belgian airline Sabena (1990-1993). He became Sales and Marketing Manager at Hertz Rent-a-Car BELUX in 1993. Bart then joined LeaseConcept Belgium as General Manager in 1996. He took over the reins of LeasePlan Belgium in 1999. In 2005, he was appointed head of LeasePlan France, where he successfully conducted a restructuring plan until 2011, when he took up the position of General Manager at Arval UK.

MAURICE BENISTY Chief Commercial Officer, GE Capital International Maurice Benisty is the Chief Commercial Officer for GE Capital International, responsible for all commercial activities for the firm’s businesses across APAC and EMEA. Prior to this he held a number of senior roles within GE Capital, and before GE he worked as a senior investment banker, originating and executing corporate finance transactions in Europe across equity, bond, M&A and leveraged loan products.

ERWIN BOUMANS Partner Tax & Legal Services, BDOal Erwin has developed particular skills in VAT since 1997 in respect of all European countries. As VAT specialist, Erwin is involved in advising (inter)national companies and public bodies and the development and follow-up of new service offerings within BDO Belgium. In this framework he is also responsible for the cooperation with Nexus Communication in the framework of the International Fleet Management Institute and Fleet Europe.

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EXPANDING YOUR HORIZONS

ALD AUTOMOTIVE EXTENDS ITS GEOGRAPHICAL COVERAGE AND OPENS TWO NEW BRANCHES

I N B U L G A R I A A N D K A Z A K H S TA N TO ACCOMPANY ITS CLIENTS EVEN FURTHER. w w w. a l d a u t o m o t i v e . c o m

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PLENARY SESSION SPEAKERS’ BIOS POUL BRØDSGAARD Fleet Expert, PEB Consulting Poul Brødsgaard is an independent executive management consultant and associate partner at EXACT Recruitment Group specialised in the Automotive & Fleet Management sector. Prior to that Poul held various senior level positions for Semler Fleet Group, CNH FS and ALD Automotive Nordic & DK; he also acted as Group Category Manager for ISS Group, where he was responsible on a global level for 22,000 units, the international OEM agreements and the supplier relationships with full service leasing providers.

STÉPHANE CHESNEL Director for International Fleet Sales & Development, PSA Peugeot Citroën Stéphane Chesnel graduated in 1997 from ESSCA with a Master in Automotive Network Management – skills which he sharpened at GM France (1999) and VW Group France (1999-2009). For the latter, he was Head of Commercial Support Operations & Supply Chain for Seat, among other roles. After a stint as Head of Fleet Strategy and Remarketing at VW in Wolfsburg, Chesnel turned to PSA in 2011, where he now heads International Fleet Sales & Development.

JOSE LUIS CRIADO Managing Director, LeasePlan International From 1988 to 2000 Jose Luis Criado was Managing Director of LeasePlan Spain, and from 2000 to 2004 he was Regional Senior Vice-President for Southern Europe and South America, where he was responsible for starting up operations in Portugal, Brazil and Greece. Jose then left LeasePlan to start up his own company C.A.R., a consulting firm specialised in vehiclerelated financial services and fleet management. Jose returned to LeasePlan at the beginning of 2011 in his role as Managing Director of LeasePlan International.

ED FREDERIKS CEO, Alphabet International Ed Frederiks became CEO of Alphabet International in October 2011, following the acquisition of ING Car Lease by Alphabet. Ed headed local and international banking and leasing enterprises prior to taking over the international car leasing business of ING. He was a Member of the Executive Board of ING Leasing & Factoring from 2008 and served as CEO of ING Car Lease International until September 2011.

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Hyundai i40

Big on quality. Small on costs.

A spacious interior, impressive build quality, agile handling and many smart solutions including Intelligent Lighting make the i40 a great place to spend valuable time. And with a new generation of engines and transmissions delivering low fuel consumption, the i40 is the ideal travelling companion for your employees. Your finance department will love it too, thanks to the low cost of ownership. A true win-win situation.

The Hyundai i40. Get on board.

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Combined Fuel Consumption for i40 Wagon: 4.3 - 7.7 l/100 km, Combined CO 2 Emissions 113 179 g/km. The 5-year unlimited mileage warranty is valid in all EU member states + EFTA. Warranty is subject to local terms and conditions. For taxi or rental usage model specific restrictions apply.

For more information, visit www.hyundai.com/eu

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PLENARY SESSION SPEAKERS’ BIOS SASKIA HARREMAN Managing Consultant, LeasePlan International Saskia Harreman has a long history in the automotive industry and joined LeasePlan International in 2000 in the field of account management.

She then moved into the Global Coordination team and was involved in business process management, legal and ICT structure for LeasePlan International. Other responsibilities included product development and internal training.

Saskia has headed up the consulting department since 2005, working with a wide variety of client organisations on strategic topics ranging from car policy advice and cost tracking solutions to benchmarking and CO2 reduction programmes.

KARIN MEERSMAN Corporate Fleet Manager EMEA, Johnson Controls Karin is based in Belgium as Corporate Fleet Manager for EMEA at JCI. Before entering into the world of fleet management Karin was educated as a clinical psychologist specialising in adults, adolescents and children.

Karin worked for Athlon for 13 years, followed by 7 years at Alphabet (both in the role of Commercial Manager), and has spent the last 3 years with JCI. As EMEA Fleet Manager she is responsible for 9,200 vehicles consisting of management cars, functional cars and service vehicles across 32 countries.

JEAN-PIERRE MESIC VP Corporate Sales, Renault A graduate of the Grenoble School of Management in 1997, Jean-Pierre Mesic held several leading positions at Renault, including Area Manager, Tunisia and East Africa for Renault Trucks (1999), Large Accounts Manager in France (2001), Sales Manager, Marseilles area (2003), Network Team Manager, Lyons area (2005), Fleet marketing manager, France (2007), Director of Large Accounts and Lease business, France (2009) and Fleet Sales Director, France (2011). Starting this year, he is VP Corporate Sales.

MARC ODINIUS Managing Director, Dataforce GmbH Marc Odinius has 15 years of experience in the field of Fleet Related Market Research and is today Managing Director of Dataforce GmbH. Next to his shareholder duties, Marc is Head of Sales and Leads the Data & Analytics Department which is mainly focused on the Product Development at Dataforce and whose sole purpose is to generate transparency, based on facts and figures, in the global fleet market, in order to improve the basis for strategic decision making.

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OUR SIGNATURE

ARVAL. WE CARE ABOUT CARS. WE CARE ABOUT YOU.

We care about cars. We care about you.

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arval.com

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PLENARY SESSION SPEAKERS’ BIOS MICHAEL PFLÜGER Senior Manager International Key Account Management, Mercedes-Benz Vans In 2009, following several management positions within Daimler AG and Mercedes-Benz Vans, Michael Pflüger was appointed Head of MercedesBenz Vans in Canada. In 2012, he became Head of Bodybuilding Center, managing the general Bodybuilder business for all Mercedes-Benz van products worldwide.

In his current appointment, as Head of International Key Account Management, Pflüger is responsible for International Fleet Sales of all Mercedes-Benz van products worldwide.

MICHAEL POHL Sr. Procurement Business Partner Fleet, Microsoft Michael Pohl joined Microsoft in February 2008 and has currently the role of Senior Procurement Business Partner Fleet. Before he joined Microsoft, he had various roles in the industry, within lease and fleet management companies. Back in 1993 he started his journey in this fascinating industry.

STEFFEN RASCHIG Director Commercial Vehicles, Adam Opel AG Steffen Raschig has been working for General Motors for past 10 years.

Steffen currently heads the Commercial Vehicles Division of Opel Vauxhall. Prior to that, Steffen served as General Manager Sales GM´s Chevrolet Operation in Russia and CIS, as Managing Director GM´s Chevrolet business in Central Europe, and as Managing Director of the representative office for Opel and Chevrolet in the Czech Republic and Slovakia responsible for the areas of Sales, Marketing and Aftersales.

CHRISTEL REYNAERTS Head of International Corporate Sales, BMW Group For the past 20 years, Christel Reynaerts was fortunate enough to experience the automotive and leasing industry from different angles, from car dealer to leasing company to manufacturer at both national and international level. Today Christel heads the Corporate Sales division of BMW Group on a global level.

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PLENARY SESSION SPEAKERS’ BIOS STEVEN SCHOEFS Chief Editor, Nexus Communication Steven Schoefs has been a journalist for 18 years. For the past three years Steven has been Chief Editor of Fleet Europe and Global Fleet, responsible for the editorial content of magazines and guides, websites, as well as the yearly Fleet Europe Forum & Awards and Global Fleet Conference. At the heart of his editorial philosophy lie the quality of content and the search for new fleet management developments and trends. Steven also coordinates the International Fleet Managers’ Institute (IFMI) and manages a team of journalists.

RAINER SCHOLZ Executive Director GSA Mobility Innovation Group, Ernst & Young Rainer Scholz leads EY’s Mobility Innovation Group for the GSA region (Germany, Switzerland and Austria). Rainer joined EY in 2011 with a rich background in connected vehicle and related business models. Prior to EY he worked as Executive Vice President at Deutsche Telekom and was CEO of the leading German traffics management and telematics provider T-Traffic. He also was as a Director at Daimler AG in charge of the mobility services unit where he became heavily involved in the German road charging provider Toll Collect GmbH as a CTO.

PASCAL SERRES Deputy Chief Executive Officer, ALD International Deputy Chief Executive Officer of ALD International, PS began his carreer in 1976 as a consultant in macro-economics in emerging markets and joined Société Générale in 1988. He worked for the bank in the UK and Italy and joined ALD International in 2002. For the last 12 years, he played a key role in the management team of ALD to make it a worldwide market leader.

HENRIK STARUP CEO, Fiat Professional Henrik Starup began his career at IVECO in Denmark where he soon moved on as Marketing Manager. In 1996 he became Business Unit Director for Medium & Heavy Trucks for the Nordics. In 2000 he moved to the Headquarter in Turin to work first as Sales Director in the medium trucks Business Unit and later as Marketing Manager for the BU Trucks. He then became Managing Director for Iveco Germany after what he returned to Turin as VP for CNH. Since 2013 he has been Head of Fiat Professional.

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What questions are currently facing your business?

How do we achieve global transparency about our fleet cost?

Which acquisition method is most suitable for our car fleet?

Which suppliers and partners should we use?

How can we set up a centrally managed fleet model across Europe?

How do we integrate broader mobility to our fleet?

How do we ensure best in class service to our drivers?

How do we benchmark against comparable fleets?

Do you have all the answers?

Fleet Logistics does...

OPERATING OVER 1000 VEHICLES ACROSS EUROPE? Contact us today for a free of charge scan and benchmark of your fleet.

Fleet Logistics stands for: A fully independent pan European fleet management company - covering 24 countries in Europe Serving large national and international fleet operators since 1996 - on average 3000 cars Europe’s largest and longest-running in the fleet management business - close to 150.000 cars under management today Full transparency through the only pan European IT system in the industry, combined with similar operational processes across all offices Reduction and control of the Total Cost of Ownership (TCO), with a track record of over 1.5bn₏ in realized savings Combination of TCO optimization capability and delivery of best practice driver experience Unique capability, combining global reporting, outsourced fleet management and consulting

Call Fleet Logistics International today on: +32 2 600 72 22 or send an e-mail to: info@fleetlogistics.com 24

S TRATEGY. EXECUTION. MEASUREMENT.

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PLENARY SESSION SPEAKERS’ BIOS MAJK STRIKA Director International Sales, ARI Majk Strika is the Director of International Sales for ARI and leads the European sales team in supporting new and existing business opportunities. Prior to joining ARI in 2014, he spent nearly 10 years in the fleet industry most recently serving as Pan-European Accounts Sales Director for a large, international fleet company. Majk, who is a graduate of the University of Augsburg in Germany, has an impressive track record of developing strategic fleet management partnerships with large, multi-national corporations.

CAROLINE THONNON Head of Business Development & Global Fleet Leader, Nexus Communication Caroline Thonnon is partner at Nexus Communication, responsible for business development and global fleet leader. Nexus Communication is the publisher of Fleet Europe and is producing the 2014 Global Fleet Conference. Prior to her role with Nexus Communication, Caroline was the editorial and business development director of MMM Business Media.

ARMAND VAN VEEN President, Athlon Car Lease International Armand van Veen started his career at Fiat Auto Netherlands in 1988.

Eleven years later he became regional manager of Dutch company “Expert Group”. In 2001, Armand entered the leasing sector where he started as Business Unit Manager at De Lage Landen Translease, before moving to the Financial Solutions department as General Manager. On 1 July 2011 Armand was appointed as General Manager of Athlon in the Netherlands. Since early 2014 he has also been acting President for Athlon International.

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1st European Light

500 B2B specialists

Commercial Vehicle Manufacturer

2nd European

Automobile Manufacturer

940,000 B2B sales in160 countries

dedicated to Key Accounts, Leasing and Daily Rental Companies, TCO optimization and Business Development

10,000

points of sales and service worldwide, including

2,000

Business Centers

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EXHIBITOR BOOTHS This year’s Fleet Europe Village and Forum will embrace four fleet management themes. This will enable topic-specific learning and networking. > The Connected Car: creating permanent links between fleet and management > Alternative Powertrains: the latest on innovation in the different technologies > Corporate Car Sharing: increasing fleet flexibility for the benefit of all drivers > LCV Management: the specific challenges and benefits of light commercial vehicles In the next few pages you will discover the activities that will take place and the products/services to be presented on our partners’ booths.

1 Welcome to the Toyota Business Plus and Lexus Business Plus booth, where we would like to give you a taste of our fleet possibilities.

Exceptionally, we also have a static display of our Toyota Fuel Cell Vehicle, powered by Hydrogen; which had its global unveil just recently in Los Angeles.

On-site Toyota personnel can provide you with information on the vehicle and the future mobility opportunities proposed by Toyota.

At the booth, leave your contact details so we can contact you with more information about Toyota fleet opportunities, and potentially arrange a test drive of the FCV.

2 The Renault-Nissan Alliance - sponsor of the European Fleet Forum, will welcome you on the 19th of November 2014, the whole day. At our stand, International Key Account Managers from Renault, Nissan and Infiniti brands will be happy to present you our Global Fleet Solution, including 6 brands and 85 models, accessible through one single point of contact. The Alliance will also show the New Renault Espace, the New Nissan Pulsar and the Infiniti Q50.

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It... is about raising the bar, and raising it again.

Now operating throughout Europe, ARI is the market leader in North America with 1.1 million vehicles under management. With over 65 years experience in fleet management we dig deeper and go farther to unlock your fleet’s performance. Integrating and transforming data, making it instantly actionable. A 360-degree view when and how you need it. The result is a world that is transparent, streamlined and less complex. It is about a new approach to fleet management.

It is about your success. Moving the needle, and the bottom line.

Learn more about ARI professional fleet management services: +49-711-6676-17100 | sales@arifleet.de | arifleet.de

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3 Corporate Fleet Solutions is the organisation within Fiat Chrysler Automobiles dedicated to business customers. It is the sole contact for all makes of vehicles within FCA - Fiat, Alfa Romeo, Lancia, Chrysler, Jeep, Abarth and Fiat Professional. It has the expertise to respond to all possible corporate mobility needs. Fiat Professional is the FCA brand for commercial vehicles partner companies, both large and small, with a range of vehicles custom-built to meet the full spectrum of working needs.

Ducato, Scudo, Doblò Cargo, Fiorino, Strada and the entire range of vans making up the Fiat Professional range have been there over the years to support businesses as they grow.

4 Maserati Corporate Sales is the dedicated structure within Maserati for fleet business. On the occasion of the Fleet Europe Forum we will introduce our model range as well as our company.

Videos, communication materials, product information and our staff are at disposal to meet all the requests and inquiries. Our Maserati Ghibli will be presented during the Fleet Forum. For our guests at our booth we will have our fleet brochures and also a special gift.

5 For visitors who do not know about ARI, we will introduce ourselves and describe how our 65 years of experience gives us a unique view on efficient and sustainable fleet management. For everyone, we will explain ARI’s full life cycle fleet vehicle services and demonstrate fleet technology that allows clients to make faster, smarter decisions.

6 On our stand, we will be pleased to provide you with all information about Peugeot, Citroën and DS models. Three of our latest products are displayed. Firstly, the PEUGEOT 308 SW, 2014 Car of the year, with our new BlueHDi 150 bhp engine and CO2 emissions of just 85g/km. Next our CITROËN C4 CACTUS with innovative design & useful technology. Last but not least is our DS 5 which combines power and low fuel consumption/CO2 emissions thanks to its new BlueHDi 180 hp engine and CO2 emissions of 114g/km.

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FLEET EUROPE FORUM GETS YOU CONNECTED. JUST LIKE A BMW. BMW CORPORATE SALES. BMW ConnectedDrive Driver Assistance systems offer you an even greater comfort – so that you can focus on the essentials. Take the full-colour BMW Head-Up Display: it projects all the data relevant to your journey directly into your line of sight. This includes information such as current speed, collision warnings, Speed Limit Info, navigation or control messages. The Services & Apps from BMW ConnectedDrive offer you a wide range of useful features. Services like Real Time Traffic Information, Intelligent Emergency Call or the Concierge Service make sure you are connected with everything you consider important.

BMW ConnectedDrive: so connected, you’re free.

Find out more at www.bmw-corporate-sales.com

BMW Corporate Sales

www.bmwcorporate-sales.com

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Sheer Driving Pleasure

FLEET EUROPE VILLAGE CCH - CONGRESS CENTER HAMBURG

7 Welcome to Mercedes-Benz At the International Corporate Sales booth our International Key Account Managers are looking forward to your visit and presenting you our International Framework Agreement (IFA).

Your company stands to benefit internationally from an IFA with Mercedes-Benz.

You will gain greater transnational transparency and optimise your total cost of ownership: > Ideal conditions > Benefits internationally > Save time and money > One partner - plenty of advantages

8 At the LeasePlan stand you will have the opportunity to meet up with our team of global fleet management experts. Whether it’s advice you’re looking for on how to harmonise or optimise a fleet policy at a global level or more specific areas such as TCO, driver management, CO2 management, global reporting services, telematics etc, come visit our stand and be served the best coffee at the Forum by a champion barista. We look forward to seeing you.

9 > Exhibition of VULOG’s in-car embedded hardware technology dedicated to carsharing services: on-board computer, RFID reader, touch screen, high-definition GPS, hotline kit. > Projection of several presentations about VULOG’s expertise in carsharing and especially corporate carsharing regarding hardware and software (Front-End and real-time management/ monitoring Back-End). > Demonstration of our Smartphone applications that enable to book a car and access it. > Projection of a didactic video showing VULOG’s convenient, seamless, easy and intuitive user experience.

10 Autorola specializes in online remarketing with a global reach and the development of automotive IT solutions for professional fleet management. Autorola has 17 subsidiaries across Europe, Turkey, the US and Australia and currently employs 320 people.

Autorola will be presenting the new dealer stock optimization tool INDICATA at our stand. Come and experience the tool’s state of the art market intelligence that will enable you to optimize your inventory or dealer network.

We look forward to welcoming you.

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GE Capital Fleet Services

YOUR LOCAL PARTNER WITH GLOBAL REACH At GE Capital we deliver tailored funding, strategic consultancy, advanced fleet management applications and support – all this in over 20 countries across the Americas, Europe and Asia. imagination at work

gecapital.eu/fleet Š 2014 General Electric Company. All rights reserved. Does not constitute an offer. No acceptance of any liability. Neither this publication nor any part of it may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior permission of General Electric Company.

34 GE Capital EMEA Services Limited - Registered Address: 201 Talgarth Road, London W6 8BJ Registered in England and Wales No. 00244759

FLEET EUROPE VILLAGE CCH - CONGRESS CENTER HAMBURG

11 > The Hyundai Fleet team will be on the stand for potential clients and business partners. > General information about Hyundai vehicles and fleet related Hyundai offers. > Special focus on the Hyundai ix35 Fuel Cell – with a display vehicle nearby.

12 Don’t gamble with your fleet. Take calculated risks.

13 Ametras rentconcept GmbH: The standard ERP software AMS (Ametras Mobility Service) is a scalable end-to-end solution that covers all aspects of mobility and which includes the integration of telematics, key boxes, SmartPhone Apps, Web portals out of the box. Our products are designed specifically for the industry, offer highest functional coverage of industry processes and are built for international deployment, which is proved by multiple customer installations on three continents.

Fuhrwerk Plus: Our mobility solution ‘Shaggo’ and surrounding services cover all types from individual mobility to shared vehicle use like car sharing and poolcar management. Customisable booking platforms via web or mobile, telematics and keybox integration, business and private accounting and 24/7 operating services.

14 Kia Motors Corporation (www.kia.com) - a maker of quality vehicles for the young-at-heart - was founded in 1944 and is Korea’s oldest manufacturer of motor vehicles. Over 2.7 million Kia vehicles a year are produced in 10 manufacturing and assembly operations in five countries which are then sold and serviced through a network of distributors and dealers covering around 150 countries. Kia today has around 48,000 employees worldwide and annual revenues of over US$43 billion. Kia Motors Corporation’s brand slogan - «The Power to Surprise» - represents the company’s global commitment to surprise the world by providing exciting and inspiring experiences that go beyond expectations.

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jeep-people.com

ADVENTURE IS AN ATTITUDE

The new Jeep® Cherokee 2014. Built Free.

The all-new Jeep® Cherokee is as distinctive as it looks. Its advanced nine-speed automatic transmission provides driving pleasure and improved fuel economy. With three available four-wheel drive systems and class exclusive rear axle disconnect, which disengages the 4x4 system when it isn’t needed, the new Cherokee leads you to any kind of adventure, off and on road. Then, go. Now is the time.

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Jeep® is a registered trademark of Chrysler Group LLC. Official fuel consumption figures for Jeep® Grand Cherokee range in mpg (l/100km): combined from 5.3 to 10. Co2 emissions from 139 to 232 g/km. www.jeep-fleet.it/int

Find us on

FLEET EUROPE VILLAGE CCH - CONGRESS CENTER HAMBURG

15 > Exhibition of the new Passat Saloon and the new Passat Estate > Meet Volkswagen Group Fleet International and the fleet brand representatives from Volkswagen Passenger Cars, Audi, SEAT, ŠKODA and Volkswagen Commercial Vehicles > Get more information about Group Fleet Solutions

16 When choosing a vehicle from Jaguar Land Rover, you and your business will benefit from total peace of mind, convenience, exemplary service and highly competitive TCO. For example, the new Jaguar XE (which has just won the prestigious ‘Best Production Car’ prize at the Paris Motor Show) has been developed with lightweight aluminium architecture powered by the new super-efficient range of Ingenium diesel engines, achieving less than 4 l/100 km and CO2 emissions of less than 100 g/km. Combine this with extended service intervals of 34,000 km and a highly competitive residual value, Jaguar Land Rover is set to be the smart choice of the future!

Please visit us at our booth for more information.

17 The Volkswagen Financial Service will be represented through the Head of International Fleet, After Sales & Used Car and their International Key Account Manager. They will provide all prospective customers with the current status of products and services they can offer for the fleet leasing business and they also have information about some topics for the future.

18 ALD Automotive is a leading brand full service leasing and fleet management company, ranking among the top players worldwide and operating in 39 countries.

Come and meet us on our booth in the Fleet Europe Village.

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New Dealer Stock Optimization Tool from I n d I c ata provides real time, live market data for monitoring used car inventory serving as a highly reliable guide for dealers in vehicle purchase, appraisal and sales decisions.

Monitor and optimize your dealer network Indicata’s international (KPI) performance reports serve as a strong management tool for all OEMs. Live market data covering your franchised dealer network will provide you with a clear performance overview and steer you and your dealers in a profitable and efficient direction.

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FLEET EUROPE VILLAGE CCH - CONGRESS CENTER HAMBURG

19 Fleet Logistics belongs to the German TÜV SÜD Group. Headquartered in Munich and founded in 1866, the group has annual revenues of €2 billion and is recognised as a global player for its certification & industry services.

Fleet Logistics is trusted partner of the largest corporations and stands for quality of delivery and industry expertise. Independent of the client’s financing method, it offers outsourced fleet management also specialised in global reporting and fleet & mobility consulting.

The company manages 150,000 vehicles in leasing and outright purchase and creates transparency through reporting on 200,000+. Fleet Logistics is expanding its geographical footprint and drives the industry standards.

20 With 24 years of fleet management software expertise, Chevin Fleet Solutions provide fleet operations with the right tools to organise big data, improve efficiency, reduce resource, ensure vehicle and driver compliance and highlight cost savings. Chevin invites delegates to visit their stand at the Fleet Europe Village and enter their competition, with a chance to win 2 days FREE scoping for your business worth up to £5000.

Need more information? Chevin staff will be available to answer any questions about their systems, or general enquiries about fleet management best practises.

21 > Meet and greet Opel Vauxhall European Fleet team representatives > Your fleet on the street - Telematics & car connectivity > Opel update - our new Corsa and Vivaro, within the entire line-up of passenger cars and LCVs > Your special Opel gift reserved for you at our booth

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22 As a sponsor of the Fleet Europe Forum & Awards Hamburg, Arval is pleased to invite you at its exhibition stand to discover its entry in the New Area. Always close to its clients, Arval unveils its innovative and customisable tools that allow you and your drivers to better handle and follow your vehicles/ fleet.

Arval’s new signature - We care about you. We care about cars. - is the combination of its values that put the customer intimacy in the driving seat of its strategy and its actions. Arval’s sales representatives welcome you at their stand to get you into Arval’s World.

23 Crème de la crème in Business Mobility.

Alphabet, one of the leading providers of Business Mobility, will welcome you this year at their booth with an inviting coffee lounge. Acquire a taste of Alphabet´s exciting and innovative products during a cup of freshly brewed coffee. You will have a chance to chat in person to Alphabet experts about today´s and tomorrow´s fleet management challenges. Just step by and enjoy the crème de la crème in business mobility.

24 The BMW Group offers you refreshments from its hometown Munich. And while you boost your energy, you will meet experts on this year’s most “buzzing” FleetEurope Forum topics: connected car (BMW ConnectedDrive), corporate mobility (BMW Mobility Services) and last but surely not least, alternative powertrains (BMW i). We hope to see you at our booth and invite you to a lively discussion to turn today’s vehicle fleet challenges into successful opportunities.

25 GE Capital provides specialist finance throughout Europe, with a wide range of solutions including: accounts receivable management, inventory finance, asset-based lending, cross-border financing, leveraged finance, equipment leasing/vendor finance and fleet services.

GE Capital Fleet Services is one of the largest vehicle leasing and fleet management suppliers in the world, with over 40 years’ experience in the Fleet industry - delivering tailored fleet funding and fleet management solutions, strategic consultancy and advanced management tools.

To find out more visit GE’s stand in the village.

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www.kia.com

Eco-driving has never been more attractive.

The new Kia Optima Hybrid: Kia’s contribution to your green fleet.

The new Kia Optima Hybrid is an eco car that doesn’t look like one.

What you see is an exciting mid-size sedan with award-winning design, high-quality materials and state-of-the-art technology. What you drive is a fuel-efficient car with competitive CO2 emissions of just 116 g/km. What you experience is the oustanding performance of the hybrid powertrain. All you have to do is take a seat to enjoy pure driving pleasure and ultimate peace of mind, thanks to the Kia 7-year warranty – applicable to all models in your Kia fleet.

Meet a different kind of fleet: www.kia.com/eu/fleet * The Kia 7-year/150,000 km new car warranty. Valid in all EU member states (plus Norway, Switzerland, Iceland and Gibraltar), subject to local terms and conditions. Fuel consumption (l/100 km)/CO2 emissions (g/km): urban 5.9/138, extra-urban 5.0/116, combined 5.1/119.

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26 Visit the Bosch booth at the Fleet Europe Forum and Award event 2014: Bosch Fleet Telematics Solutions offers fleet operators the opportunity to get in-depth multi brand vehicle data like the actual mileage or the next service interval. This comprehensive solution can be individually tailored to suit each fleet operator’s requirements. It is based on many years of experience in all areas of the process chain - from installing the technology in the vehicle through to electronically evaluating the data acquired.

The Bosch Service Network is servicing every year over 300,000 fleet vehicles from all brands. With more than 16,500 garages in 150 countries, it is the world’s largest independent chain of repair-shops and an established international partner for fleets. With the support of the Bosch Group, the Bosch Service garages provide excellent service for all brands of vehicles and are always up to date to face new technologies.

27 It’s blue, it’s green and it’s single.

Do you have any idea?

Come and find out at booth no. 27!

28 PS-Team - Your European Process Solutions Provider Just one click for automotive processes all over Europe - that’s what PS-Team stands for.

Our services for manufacturers, importers, auto banks, leasing companies and fleets are based on customised system solutions covering the complete automotive value-adding process chain. PSTeam is your competent partner in providing services for the complete delivery and return process.

The fleet specialist handles all processes for leasing companies and car rental agencies throughout the vehicle’s entire life-cycle including logistics and document management. We support banks and funders by providing risk management tools for inventory monitoring or to prevent double financing. Customers from all segments consider PS-Team to be a valuable strategic partner, which is a specialist in handling all operative peripheral processes for you.

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Infiniti Q50

FOLLOW THAT INSTINCT

You feel the pull the moment you see its curves. But when you get behind the wheel, instinct really takes over.

Driving you to experience the 170 PS direct injection turbo-charged Diesel or the 211 PS 2.0l turbo-charged Petrol engine. Forcing you to feel the visceral pleasure of world-first Direct Adaptive Steering. It’s time to follow your heart and give in to your instinct.

Book your test drive now at infiniti-instinct.co.uk

Official fuel economy figures for the Infiniti Q50 range in mpg (l/100 km): urban 29.4 to 50.4 (9.6 to 5.6), extra urban 53.3 to 76.3 (5.3 to 3.7), combined 41.5 to 64.2 (6.8 to 4.4). CO2 emission: 159 to 114 g/km.

Official EU Test Figures. For comparison purposes only. Real world figures may differ.

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29 Geotab is the largest provider of telematics solutions with fleet management partners in North America. Known for quality plug-and-play OBD solutions, the Geotab platform offers unparalleled data access to customers and their fleet management partners. Geotab’s telematics technology solutions include safety, fleet predictive maintenance, productivity, and compliance components.

Geotab technology is now available in Europe to support our global customers and partners. To learn more, please visit us online at: www.geotab.com or email testdrive@geotab.com.

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NEW JAGUAR XE. THE SPORTS SALOON REDEFINED.

The new Jaguar XE is the latest addition to our growing family. XE joins, XJ, XF, XF Sportbrake and F-TYPE as our new C/D segment premium business car.

XE redefines what you think of as a sports saloon. Featuring Jaguar Advanced Aluminium Architecture and F-TYPE-inspired design and technology, the moment you press XE’s start button you’ll feel the sporting Jaguar DNA. From a top speed of up to 250km/h to 99g/km of C02 and the potential to drive up to 1,300km on a single tank of fuel, XE range delivers a unique blend of efficiency and performance.

For more information about Jaguar Fleet & Business: JAGUAR.COM/FLEET-AND-BUSINESS

HOW ALIVE ARE YOU? 46

Fuel consumption in l/100 km: 11.6-4.4 (urban); 6.1-3.4 (extra-urban); 8.3-3.8 (combined); carbon dioxide emissions in g/km: 194-99. Image includes optional equipment.

FLEET EUROPE AWARDS GRAND ELYSEE HOTEL

In total there are five Award categories related to corporate vehicle fleet managers who have successfully developed and implemented specific fleet management strategies.

Luc Dendievel

(Johnson and Johnson), International Fleet Manager of the Year 2013

FLEET EUROPE AWARDS FOR MANAGERS The International Fleet Manager Award of the Year rewards the person or team having most successfully developed an international fleet management strategy and implemented an efficient car policy, leading to an optimised TCO and taking into account local differences and best practices.

Previous winners: Raphaëlle Jeanneret, Novartis (2007) - Claus-Peter Krüger, Shell (2008) - Werner Berger, Nestlé (2009) - Bruce MacLaren, Microsoft (2010) - Ivor Johnson, Pfizer (2011) - Joe Carreira & Robert Patrick, MSD (2012) - Luc Dendievel, Johnson & Johnson (2013).

The International Fleet Green Award is given to a company that has successfully implemented a green project for its fleet. It rewards a project that focuses on ecofriendliness, balancing TCO optimisation with ecological aims, whilst taking into account driver satisfaction.

Previous winners: Akzo Nobel (2007) - HewlettPackard (2008) - Bayer (2009) - Nokia Siemens Network (2010) - 3M Europe (2011) - Bayer (2012) – Luxottica (2013).

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FLEET EUROPE AWARDS

The International Fleet Safety Award is given to a company that has successfully implemented a safety project for its fleet. It rewards a project that focuses on original tools and programmes to improve the safety of its drivers and takes into account TCO optimisation.

Previous winners: Shell (2008) - BP (2009) Coca-Cola Hellenic (2010) - Nalco Europe (2011) - Almirall (2012) - NestlĂŠ (2013).

The International Fleet Mobility Award is given to a company that has successfully implemented a project that focuses on enhancing mobility within the company while offering original alternatives and optimisation of the use of the car.

Previous winners: Barilla (2009) - Accenture (2010) - 3M Europe (2011) - BNP Paribas Fortis (2012) - Luxottica (2013).

This International Fleet Innovation Award rewards a project that stands out in the field of innovation or novel approach in a specific field of fleet management (car policy, implementation, tools, green approach, etc.).

Previous winners: Vodafone (2010) - IBM (2011) BNP Paribas Fortis (2012) - Capgemini (2013).

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A STRIKING ACQUISITION

The new NX hybrid crossover. Striking design meets innovative technology. Discover more at l exu s . eu/NX

The new NX 50

FLEET EUROPE AWARDS GRAND ELYSEE HOTEL

NOMINEES NAME

Csaba Csiszko

ROLE

Global Director Environment, Health & Safety, Philip Morris International

SECTOR Tobacco RESPONSIBLE FOR 25,590 vehicles “Fleet safety strategy is part of our overall global Operations/PMI Strategy which is reviewed annually at the Senior Management level.”

NAME

Michael Dana

ROLE

Senior Fleet Manager EMEIA, FedEx International

SECTOR Express Freight RESPONSIBLE FOR 7,800 vehicles “Our fleet is 100% self-owned since 2002, and we have a centralised fleet management strategy since 1975.”

NAME

Fer Derwort

ROLE

European Fleet Manager, Infor

SECTOR Technology RESPONSIBLE FOR 1,000 vehicles “Our fleet programme is simple, clear and provides satisfaction for the employee in combination with the cost-driven fleet strategy.”

NAME

Franz Fehlner

ROLE

Head of International Fleet, Allianz

SECTOR Finance RESPONSIBLE FOR 18,200 vehicles “Our strategy is to deliver the best services & conditions with maximum process harmonisation and savings for the whole group.”

NAME

Chung-Uh Alex Han

ROLE

Strategic Buyer Fleet, ThyssenKrupp

SECTOR Technology and Steel Industry RESPONSIBLE FOR 20,000 vehicles “We have the whole responsibility to manage the worldwide fleet, set up strategies, make the costs transparent and steer the fleet requirements over the whole vehicle life cycle.”

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FLEET EUROPE AWARDS GRAND ELYSEE HOTEL

NOMINEES NAME

Patrik Havranek

ROLE

Head of Fleet Management DACH, ISS Facility Services

SECTOR Facility Services RESPONSIBLE FOR 1,400 vehicles “We make sure we get the best cars at the best rates whilst determining they emit the least CO2 and are rightsized.”

NAME

Karen Ramsden

ROLE

Senior Procurement Manager Car Fleet Management, Oracle Corporation

SECTOR Software RESPONSIBLE FOR 6,723 vehicles “We aim to provide a cost effective, well-managed car scheme to aid recruitment and retention within EMEA as part of the company’s wider benefits package.”

NAME

Chris Tinajero

ROLE

Global Category Manager, Ericsson

SECTOR Communication Technology RESPONSIBLE FOR 16,700 vehicles “We have ambitions to implement “Connected Car” solutions throughout our fleet via telematics solutions that mirrors our company’s vision of a networked society.”

NAME

Ronny Van den Driesch

ROLE

Audit & Vehicle Manager, Carglass (Belron Group)

SECTOR Automotive RESPONSIBLE FOR 250 vehicles “Our drivers have to be satisfied with their vehicles. They drive safe, functional, high-quality and environmentally friendly vehicles.”

Join us at the Grand Elysée Hotel, at 6:00 PM, to discover the names of this year’s winners!

Adress: Rothenbaumchaussee 10 - 20148 Hamburg

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THE 2014 JURY FOR AWARD CATEGORIES FOR FLEET MANAGERS

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2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

FLEET EUROPE AWARDS GRAND ELYSEE HOTEL

1. JOSE LUIS CRIADO

Managing Director

LeasePlan Internationational

2. LUC DENDIEVEL

Directory Category Team Fleet

Johnson & Johnson

3. HANS DEN HOLLANDER

Manager Car Fleet EMEAR

Cisco

4. CÉDRIC DOULS

Head of International Corporate Sales

PSA Peugeot Citroën

5. TONY ELLIOTT

International Fleet Expert

Fleet Europe & Global Fleet

6. IAN HUCKER

Director European Fleet

Opel/Vauxhall

7. MARTIN JAHN

Managing Director

Volkswagen Group Fleet International

8. KNUT KRÖSCHE

Head of International Fleet, Aftersales & Used Car

Volkswagen Financial Services

9. HANS-GEORG LUTZ

Senior Manager International Corporate Sales

Mercedes-Benz Cars

10. KARIN MEERSMAN

Corporate Fleet Manager EMEA

Johnson Controls

11. VINZENZ PFLANZ

Chief Commercial Officer

Fleet Logistics

12. ALESSANDRO PIGAZZI

International Consulting Director

Arval

13. ADRIAN PORTER

Director Fleet Sales & Remarketing

Hyundai Motor Europe

14. STÉPHANE RENIE

Sales & Business Development Director

ALD International

15. ANDRZEJ SACHA

Global Fleet Solutions Manager

Nestlé

16. ERIK VAN DER WERF

International Sales Director

Athlon Car Lease International

17. STEVEN SCHOEFS

Chief Editor

Fleet Europe & Global Fleet

18. CAROLINE THONNON

Partner & Business Development Leader

Fleet Europe & Global Fleet

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NEW VIVARO

TOP PERFORMANCE. LOW BUDGET. With best-in-class Total Cost of Ownership.

Designed to get work done. opel.com 56

Fuel consumption combined 6.5 – 5.9 l/100 km; CO2 emissions combined 170–155 g/km (according to R (EC) No. 715/2007).

FLEET EUROPE AWARDS GRAND ELYSEE HOTEL

The International Fleet Industry Award highlights innovative approaches, tools, products or services of the international fleet industry.

Mobileye (represented by Iain Levy) winner in 2013

NOMINEES Athlon Car Lease with FlexDrive

Chevin Fleet Solutions with FleetWave 2.0

“The vehicle you need when you need it.”

“FleetWave is designed to manage geographically dispersed fleets over the globe.”

Dragintra with Mobicells

TCOPlus with Fleetscan for alternative powertrains

“Mobicells supports companies in the implementation and operational and strategic management of durable employee mobility projects.”

TecAlliance with TecControl “A platform for calculation, analysis and optimisation of vehicle running costs.”

“A new approach combining a mobility mapping tool and a powertrain TCO calculator and scenario simulator.”

TomTom Telematics with WebFleet platform “The openness of the platform brings new functionality for end-customers and drives open innovation.”

Vulog & Valeo with BlueSharedAccess

Delta Tech with WinFlotte Business Intelligence

“A Smartphone application to create a seamless, intuitive, and more convenient user experience in car sharing.”

“A dashboard module to analyse KPIs and data online, in a simple and dynamic way.”

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Visit Us At

Booth#

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The World’s Most Advanced Telematics Technology Big Data For Fleet Management

Visit Us Online: www.geotab.com 58

+1.416.434.4309 testdrive@geotab.com

FLEET EUROPE AWARDS GRAND ELYSEE HOTEL

THE 2014 JURY FOR THE INTERNATIONAL FLEET INDUSTRY AWARD

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2

3

4

5

6

7

8

1. HANS DEN HOLLANDER

Manager Car Fleet EMEAR

Cisco

2. JANOS KIS

European Fleet Category Manager

Coca-Cola Enterprises

3. ALEXANDRA MELVILLE

Procurement Car Fleet, Mobility, and Car Rental

Accenture

4. MICHAEL POHL

Sr. Procurement Business Partner Fleet

Microsoft

5. SERGE RUYTJENS

EMEA Strategic Sourcing Manager

Corning

6. RICHARD TIFFANY

Global Fleet Director

Rentokil

7. BEN VAREY

Global Category Manager Travel & Fleet

SGS

8. PIM DE WEERD

Sourcing Specialist

Philips

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www.volkswagenleasing.de/internationalfleet

International Fleet

As a European market leader with many years of experience in implementing fleet solutions, we are a reliable partner and assist our clients with a diverse range of high quality products and services.

Further information about fleet solutions in Europe can be found at www.volkswagenleasing.de/internationalfleet

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FLEET EUROPE AWARDS GRAND ELYSEE HOTEL

The International Fleet Hall of Fame recognizes fleet industry leaders and pioneers who have significantly contributed to the international fleet management profession.

Pascal Serres (ALD International) Inductee in 2013

2014 NOMINEES PANOS ANASTASIOU

LUTZ HANSEN

Group Manager Global HRSS & IT Purchases

Lead Buyer Fleet Management

Procter & Gamble

Bayer

PHILIPPE BISMUT

WOLFGANG E. REINHOLD

CEO

Senior Vice-President Car Remarketing, Operations & Procurement

Arval

LeasePlan Corporation CHRISTY COYTE MEYER

CHRISTEL REYNAERTS

Director Global Fleet Management

Head of International Corporate Sales

Johnson Controls

BMW Group

ALAIN DUEZ

STEFFEN SCHICK

Global Fleet/Mobility Procurement Director

Chief Product Officer

Accenture Procurement

EurotaxGlass’s

ED FREDERIKS CEO

Alphabet International

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Carsharing technologies provider VULOG offers in-car technology and a modular software platform that allow mobility operators to implement all types of Car Sharing services (public, corporate, etc.), covering vehicles used for Round Trip, One Way and Free Floating Car Sharing.

VULOG currently supplies its solution in Europe and North America to a wide range of entities: Car Share companies, car rental companies, public transportation operators, car manufacturers, local authorities and fleet managers.

We firmly believe that advanced and robust technology is central to the success of a Corporate Carsharing service. All our technology is developed in-house building on six years of experience with major players in the Carsharing and automotive fields.

Our comprehensive solution guarantees an ease of use for the end user, a rapid return on investment for the user company, and an easy deployment and reliable service, thanks to a standardized deployment process certified by car manufacturers.

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www.vulog.com

VULOG - CarSharing Technologies & Services

FLEET KNOWLEDGE EUROPECENTER FORUM

A VARIETY OF EXPERTISE SOLUTIONS At the industry’s request, we’re launching a knowledge center. It will be the objective reference for fleet and remarketing insight through the activation of a series of products.

Academy With the Academy, we will work on the many challenges facing International Fleet Managers. In the future we will increase the options for knowledge-sharing through a range of sessions on topics decided together with our customers.

The Academy sessions will be followed by an assessment and if positive by a certification. The scientific and technological support of this process is done by Assess Group and is certified by the HEC group.

Survey As of 2015, an increasing number of surveys and reports will be produced at European and Global level for Fleet and Remarketing.

On top of this we will also provide this as a service to customers and suppliers. For example when combining a few OEMs with the need for similar research, we can save budget for our partners or do more in depth or frequent research.

There are concrete discussions going on about surveying user-choosers with regard to their decision criteria, the globalisation of the fleet industry and the used-car customer motivation.

Webinar Following the positive response of the audience this year, we will be increasing the number of webinars in 2015. 80% of attendees were satisfied with the ROI, 91% agree on the added value of the webinars, and 84% have stayed for the full length of the session.

Taking the taped version into account, more than 500 people participate in a webinar.

Library In order to respond to customer requests for support through documentation e.g. do’s and dont’s, templates and presentations, we will launch an on line library in the spring of 2015.

This will facilitate easy research through key words and will save some precious time.

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INTERVIEW

ENHANCING EXPERTISE

Johan Verbois Director of Knowledge Development

Johan Verbois joined Nexus Communication a few months ago, not only to take the lead in the remarketing area, but also to focus on the creation of a Knowledge Center.

“After discussing with fleet industry stakeholders, we identified the need for even more informationsharing and discussion,” explains Johan Verbois.

“We aim to be the objective reference for fleet and remarketing knowledge. We create the basis through experience, analysis, and our network of local and international experts. With this we connect and support the fleet leaders’ community by sharing knowledge.”

How do you keep updated on the latest developments?

“On the one hand we are in daily contact with the various stakeholders within the industry. On top of this we have a network of experts in fields like market volumes, residual values, taxation, human resources, and many others, in order to have the latest trends immediately identified and commented on. We also seek advice through our advisory boards.”

You are also going to invest in research and business surveys?

“Research is also a field where suppliers have requested us to support them. All suppliers like manufacturers or leasing companies need customer research, and this can often be expensive when doing it on their own. Our added value lies in the fact that we combine

different survey requests in order to lower the initial investment, and in our access to customer databases.”

You have also launched a Fleet Europe Academy in Turkey.

“International fleet customers have highlighted the fact that there is a need for more training and sharing around specific topics. Many existing trainings have too broad a scope and create more questions than answers. We plan to hold full-day sessions where there will always be an expert speaker supporting the specific topic, focusing on practical elements that can be put into practice immediately after the session.

Where appropriate participants will be assessed and certified. This is done with HEC University, a leader in this field on an international level.”

This year you started organising webinars. Will this continue?

“We bring knowledge to our audience in various ways, and webinars are a key part of this. The results of the surveys after every webinar have been extremely positive. 92% of people see this as having added value, satisfaction levels reach up to 88%.

In some webinars we have close to 200 participants live with another 600 viewing the recorded version afterwards. Customers already proposed more than 30 new subjects, clearly a sign that they want more.”

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2015 NOT-TO-BE-MISSED INTERNATIONAL VEHICLE FLEET EVENTS! > SPRING 2015 GLOBAL FLEET CONFERENCE 2015 Under the auspices of our partner Automotive Fleet, the third Global Fleet conference will be organized in Miami (Florida), on June 15 & 16. Decision makers and managers from the world’s largest multinational commercial fleets will gather for a dedicated training, networking and educational sessions.

> OUR OTHER 2015 EVENTS (exact dates to be confirmed) FLEET EUROPE REMARKETING FORUM 2015 Fleet Europe will organize the second edition of the Remarketing Forum in Brussels next year. Once again we will look at challenges and opportunities in the dynamic world of international remarketing.

GLOBAL FLEET BLACK SEA SUMMIT 2015 The publishers of Fleet Europe and the Global Fleet Network will organize a vehicle fleet conference with a regional scope, focusing on Turkey and other engaging and promising car fleet markets around the Black Sea. This conference will take place in Turkey’s capital Istanbul.

FLEET EUROPE FORUM & AWARDS 2015 The next edition of the Fleet Europe Forum & Awards will take place in Italy. Once again, the European fleet community will come together to learn, to network and to share best practices in fleet management efficiency.

Organised and/or supported by:

SAVETHEDATES WE ARE LOOKING FORWARD TO WELCOMING YOU AT OUR FUTURE INTERNATIONAL FLEET EVENTS! FOR MORE INFORMATION, PLEASE VISIT: www.fleeteurope.com and www.globalfleet.com

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FLEET KNOWLEDGE EUROPECENTER FORUM

Your ‘need to have’ for International Fleet Management shop.nexuscommunication.be

All the Fleet Europe and Global Fleet publications in one click!

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NEW

Your global, regional and local suppliers at your fingertips

Finally an online directory that is clear, uncluttered and in English for all web visitors searching for the right supplier.

The Global Fleet Directory offers an exhaustive overview of all fleet & mobility suppliers around the globe, accessible through the platforms, FleetEurope.com and GlobalFleet.com. > Suppliers present their company through a synoptic company profile enlightening their global, regional and/or local structure with a detailed description of the company’s activities, products and services. > The company profiles also introduce readers to the management board and sales team of each company. > Addresses and telephone numbers of an exhaustive list of Fleet & Mobility suppliers by sector > This Network Directory is organized through an efficient extranet tool, through which suppliers have the possibility to update their profile by using a personal login and pass at any time.

In this way the Global Fleet Directory will become your favorite networking tool up-to-the-minute!

www.globalfleetdirectory.com

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REMARKETING GRAND ELYSEE HOTEL

1st Remarketing Forum Remarketing Industry leaders kindly invited Fleet Europe to take a new initiative leading into the first Remarketing Forum held at the Grand Elysée in Hamburg, yesterday, 18th of November.

The Forum was the kick-off to building a remarketing community with ongoing dialogue and information sharing.

THE EVENT This event focused on grasping and discussing the key challenges for the future.

The first session gave opportunities to maximise used car values through increased efficiency and effectiveness actively using video and VINs. Subsequently 4 key challenges that the industry faces were presented and discussed in panel discussions: alternative powertrains, understanding crossborder flows, the future of diesel and its residual values, and how to turn used car customers into fans.

After lunch another 2 panel discussions were introduced. ICDP showed the changing landscape of the automotive distribution and its impact on the remarketing value chain followed by upstream remarketing.

Finally the remarketing advisory board proposed to take an active role to harmonise Car Remarketing throughout Europe.

THANK YOU Supported by the Remarketing Advisory Board, an inspiring programme was created with top level speakers Andrew Fellows, Head of CAP Consulting Dean Bowkett, Technical Director & Chief Editor EurotaxGlass’s Group Jean-Laurent Paris, Managing Director Dekra Automotive Solutions Jonathan Holland, Vice President Business Development Adesa Peter Dietrich, European Sales Director BCA Rachel Price, Marketing Director AutosOnShow Steffen Schick, Chief Product Officer EurotaxGlass’s Group Steve Young, Managing Director ICDP Wolfgang E. Reinhold, Senior Vice President Car Remarketing, Procurement and Operations LeasePlan See you next year in Brussels!

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Premium & exclusive content for all members of www.fleeteurope.com

Register now and join our 3000+ members in the International Fleet Community.

All our registered members will receive, on top of the regular news feed, interviews, blogs picture and video galleries, access to premium content on the website www.fleeteurope.com.

Exclusive advantages for our members > Features: > Analysis: > Case Studies: > Discussion rooms:

Our editorial team gives in depth background on fleet management related topics.

Ready to use information, overviews of suppliers’ services and products, a comprehensive insight in market trends and research.

Sharing best practices and insights in international car policies of corporate fleet customers.

Questions? Get the answers you are looking for from your peers and other experts on the market.

On top of this: > Fleet Europe Digest: Every two weeks, you will receive directly in your mailbox the fleet highlights selected by our editor in chief.

Register now: www.fleeteurope.com

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NEXUS COMMUNICATION

AN INTERNATIONAL TEAM AT YOUR SERVICE PUBLISHERS

EDITORIAL TEAM

CAROLINE THONNON

THIERRY DEGIVES

STEVEN SCHOEFS

LAETITIA FERNANDEZ

FRÉDÉRIC VAN VLODORP

CE0 & Head of Business Development

CEO & Managing Partner

Fleet Europe Chief Editor

Content & Community Editor

Managing Editor

FRANK JACOBS

TIM HARRUP

JEAN-FRANÇOIS CHRISTIAENS

Journalist

Journalist

Journalist

ALISTAIR MILLAR

OLIVIER MALOTEAUX

Journalist

Journalist

SALES & MARKETING

DAVID SIGRID BAUDEWEYNS NAUWELAERTS International Sales & Business Development

Global Fleet Key Account

ROMINA DE GREGORIO

ALINE VERPOORTEN

Internal Sales & Operations

Assistant

EXPERTS

CELINE GILSON Assistant

TONY ELLIOTT

ROBERT BOSCARI

Global Fleet Expert

Global Fleet Expert

FACILITIES

KNOWLEDGE CENTER

MOUSSA KZIBER

JOHAN VERBOIS

Facilities

Director of knowledge development

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THANK YOU to all participants and sponsors for making this year’s event a real success !

See you next year in Italy!

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