Smart Growth – Part 2 Mitch Tomlinson, President & CEO Peckham, Inc.
Peckham, Inc. • Mission - Provide a wide range of opportunities to maximize human potential for persons striving for greater independence and selfsufficiency. – Values quality, diversity and performance – Embrace collaboration, effective resource management and innovative approaches to achieve excellence
Affirmative Businesses • Manufacturing – Apparel – General
• Business Services – Contact Center – Document Management – Administrative Support
• Environmental Services • Supply Chain Solutions
Peckham Growth
• Workers wages
Growth Fundamentals
• • • • • • •
Mission driven Client focus Sustainable growth Support Innovation Quality focus Focus on business fundamentals Best business practices
Strategic Planning
• Balanced Scorecard • Strategy Map – Financial Perspective – Client/Customer Perspective – Internal Process Perspective – Learning & Growth Perspective
Sustainable Growth
• • • • •
Transferable skills Look at similar operations What have we learned Where can it take us Continuous Improvement – Take what you know – Make it better – Become the best – Build a reputation, that leads to growth
Supporting Innovation
• • • • • • •
Opportunities for improvement (OFI’s) Mini-Grants Town hall meetings Customer surveys Client surveys Idea generation Staff engagement
Focus on Clients and Climate
• Jobs clients want – Manufacturing – Farming – Business Services
• Client video
Kristina
Growing Jobs
• Look for what’s next and growing in your area • What makes sense for State and Region • Look for steady income • Think about current skill set
Final Thoughts
• • • • •
Mission driven Focus on clients Build upon core set of skills Develop infrastructure Grow what you know
Session Evaluation Information
SESSION TITLE: Smart2 SESSION CODE: CRP-W300