Financial Leadership Forum

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One CRP’s Journey to Data-Driven Decision Making The ‘who, what, where, when, why’ of the data process



What we were tired of‌

Hunting down answers Not believing the information Not hitting goals


We needed to be better‌ We needed DATA to take action



The challenges of the who: IT development


The challenges of the who: Owner of the algorithm


The challenges of the what: Defining algorithms


The challenges of the what: Distrust of Data

63.7% OF ALL STATISTICS ARE WRONG


The challenges of the when: Frequency

Dragging

Lagging

Instant


The challenges of the where: One Destination


Success story – Direct Labor Ratio


Lessons We Learned What gets measured gets done…

Ownership must Be shared

Must constantly reinforce ‘single source of truth’

Transparency Matters

Expect Rework (in the short-term)

Gather pieces of information, rather than answers to questions




Session Evaluation Information

SESSION TITLE: Finance SESSION CODE: Fin-M800


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