AASP-MN News June 2024

What to Know Before Selling

AASP-MN Awards Scholarships to Automotive Students SkillsUSA MN State Championships

Randy

COLLISION

Shannon

ASSOCIATE

EXECUTIVE DIRECTOR

Linden Wicklund

OFFICE MANAGER

Jodi Pillsbury

PUBLISHED BY: Thomas Greco Publishing, Inc. 244 Chestnut St., Suite 202 Nutley, NJ 07110

PHONE: 973-667-6922 FAX: 973-235-1963

PUBLISHER

Thomas Greco | thomas@grecopublishing.com

SALES DIRECTOR

Alicia Figurelli | alicia@grecopublishing.com

EDITORIAL & CREATIVE COORDINATOR

Alana Quartuccio | alana@grecopublishing.com

MANAGING EDITOR

Chasidy Rae Sisk | chasidy@grecopublishing.com

OFFICE MANAGER

Donna Greco | donna@grecopublishing.com

PRODUCTION COORDINATOR

Joe Greco | joe@grecopublishing.com www.grecopublishing.com

@grecopublishing

UPCOMING EVENTS

By Dan Gleason and Wayne Watson

Back to the Basics for 2024: Essential Strategies for Business Success

When discussing the state of the industry with the mechanical advisory committee members, fellow member Wayne Watson (Auto Works Automotive Service Center; Woodbury) shared some very helpful insights on how the industry has shifted. We have all seen a change in business since the pandemic. Customers are still buying but may be a little more cautious with economic uncertainties.

Here are some great tips from Wayne:

In the ever-evolving business landscape, it’s easy to get caught up in the latest trends and buzzwords. But sometimes, the most powerful path to success lies in revisiting the fundamentals. Now is the time to look over your business to make sure your shop is running in tip-top shape from the front to the back. Getting back to the basics. As we enter 2024, businesses face a unique set of challenges and opportunities. To thrive, it’s time to refocus on these core elements.

• Take a good look at your marketing campaigns on all platforms. Define your target audience with precision so you are not wasting money reaching people who are not your ideal customer base. Focus on channels that reach your ideal customers effectively. Emphasize

building brand awareness and trust, not just immediate sales.

• Take care of your team. Show them some love! Competitive pay and benefits are essential, but go beyond those. Foster a positive work culture where employees feel valued and heard. Invest in opportunities for growth and development.

Doing some team building outside of the shop can really help boost morale.

• Crack down on your expenses and focus on your bottom line. Track all spending meticulously, categorizing expenses for visibility. Identify areas for potential savings without compromising quality. Regularly review contracts and vendor agreements for better deals.

Christian Brothers Automotive Savage Josh’s Collision Center Park Rapids Northern Rides Bemidji

adjourned a very contentious and, at times, controversial legislative session after passing a slew of omnibus bills on the final weekend of legislative activity. DFL leaders in both House and Senate, accusing minority Republican members of delaying votes on omnibus budget bills, resorted to combining several remaining bills into one wideranging omnibus bill. The massive 2,860-page bill combined provisions dealing with a slew of different budget and policy jurisdictions including taxes, transportation, housing, labor, energy, human services, paid family leave and even some new restrictions on gun policy. While some of the bills had been seen in previous forms in both chambers, the new bill did include tax policy that had yet to be discussed or seen by members, and with time running out, the DFL majority passed it with less than 20 minutes of debate in either body over roars and objections from Republicans.

by Sam Richie

year certainly felt different. Minority party leaders were furious at the tactics used to force a vote on DFL priorities and gave scathing quotes to reporters. Many longtime lobbyists and legislative staff expressed concerns of the lasting damage that might have been inflicted in how the two major parties work together moving forward.

Even before the chaotic ending to the session, relationships between DFLers and Republicans had become quite strained. Two years of being in the minority in both chambers of the Legislature and out of power in the Governor’s office had worn on Republicans. They were not included in end of session negotiations and, without controlling any branch of state government, were unable to influence policy or budget decisions.

then be repassed off each Chamber’s floors in order to go to the Governor’s desk for final approval.

Senator Mitchell was removed from her committee assignments and was not allowed to caucus with the DFL, but she continued to attend Senate

After a DFL Senator was arrested for burglary in early April, things got

AASP-MN Awards Scholarships to Automotive Students

AASP-MN is pleased to announce it has awarded 16 scholarships – totaling $16,000 – to help automotive service and collision repair students pay for tuition or tools during the 2024-25 school year. The scholarships are $1,000 each and are made possible by the generous donation from the Minnesota State I-CAR Committee, as well as proceeds from AASP-MN’s Annual Race for Automotive Education fundraiser.

Thirty-five college and high school students from 14 schools submitted completed applications. Applications were reviewed by a committee of industry representatives, with consideration given to scholastic achievement, education and career goals, financial need, and written recommendations.

The recipients are:

• Lillian Baas, Riverland Community College, Albert Lea –Automotive Service Technology

• Jose Benitez-Lopez, Dunwoody College of Technology, Minneapolis – Auto Body Collision Repair

• Jonathan Bradt, Century College, White Bear Lake –Automotive Service Technology

• Zachary Burg, St. Cloud Technical & Community College, St. Cloud – Automotive Service Technology

• Brandon Canfield, MN State Community & Technical College, Moorhead – Automotive Service Technology

• Wyatt Dehne, Ridgewater College, Willmar – Auto Body Collision Repair

• Sara Hernandez, Ridgewater College, Willmar –Automotive Service Technology

• Coleton Kiel, St. Cloud Technical & Community College, St. Cloud – Auto Body Collision Repair

• Brendon Koenig, Dakota County Technical College, Rosemount – Automotive Service Technology

• Catherine McKinney, Minnesota North College, Hibbing –Automotive Service Technology

• Vanessa Nichols, Lake Superior College, Duluth –Automotive Service Technology

• Ash Rasche, Dunwoody College of Technology, Minneapolis – Automotive Service Technology

• Jonathan Santana-Delgado, Century College, White Bear Lake – Automotive Service Technology

• Isabell Schmidt, South Central College, North Mankato –Auto Body Collision Repair

• Jose Sosa-Martinez, Hennepin Technical College, Eden Prairie – Auto Body Collision Repair

• Emma Wickstrom, Hennepin Technical College, Brooklyn Park – Automotive Service Technology

Congratulations to all this year’s recipients!

The scholarship awards are the centerpiece of AASPMN’s Automotive Education Fund, which was established to provide financial resources to support automotive students, enhance automotive programs and raise awareness of career opportunities in the independent automotive service industry.

SkillsUSA Minnesota State Championships

The SkillsUSA Minnesota State Championships took place April 12 and 13 and brought together nearly a thousand outstanding career and technical education students who competed hands-on in 80-plus different trade, technical and leadership fields. Students work against the clock and each other, proving their expertise in occupations such as electronics, computer-aided drafting, precision machining, medical assisting and automotive service. Contests are run with the help of industry, trade associations and labor organizations, and test competencies are set by industry.

The SkillsUSA Minnesota state competition recognizes career and technical education students who excel in their occupational areas, and spotlights leadership development activities that are such an integral part of the SkillsUSA program.

The philosophy of the competition is to reward students for excellence, to involve industry in directly evaluating student performance, and to keep training relevant to employers’ needs. Contests directly follow technical standards established by industry each year.

Besides showcasing students’ skills, the SkillsUSA Minnesota State Championships, by the very nature of competition, urges students to take pride in their work. It also provides prospective employers with an opportunity to see dedicated, motivated potential employees at work.

Minnesota Careers in Auto Repair & Service (MNCARS) is a non-profit organization established in 2016 by AASP-MN. Its sole purpose is to promote careers in the automotive industry, recruit young people into the state’s college-level automotive service and collision repair programs and, ultimately, into industry workplaces. Get out and get active in your local community promoting industry careers! Check out the MotorMouth toolbox at carcareers.org/motor-mouth

Congratulations to the following students on a job well done:

Collision Repair Technology

First place – Spencer Doran, SCTCC, St. Cloud Second place – Malikai Lillmars, DCTC, Rosemount Third place – Justin Jaeger, Ridgewater College, Willmar

Automotive Refinish Technology

First place – Tayden Christians, SCTCC, St. Cloud

Second place – Cody Nadgwick, Ridgewater College, Willmar Third place – Cody Sievert, Ridgewater College, Willmar

High School CRT & ART

First place – Troy Pfeifer, SCTCC, St. Cloud

Attention AASP-MN Members!

Complete Your Member Profile

The AASP-MN website was designed to help you seek out other AASP-MN members when looking for services, tools/equipment or general advice and has search capabilities to facilitate those connections. However, in order for the search results to include information about your shop, you must complete your member profile on the website.

To do that, go to aaspmn.org and click on the “Members Only” button in the upper right corner. You will be prompted for a username and password. (If you don’t know this information, contact the AASP-MN office.) Once you are logged into the site, click on “Members Only” on the navigation bar. A drop-down menu will appear. The first option on that menu is “My Profile.” Click on the “My Profile” option to update your company profile. Once you’ve completed your profile, hit the save button at the top of the page.

Please take the time to check out all of the great information and resources on the AASP-MN website, including:

Information about:

• Association news

• Member benefit programs

• Current and past legislative activities & find your legislators

• Industry training and upcoming events

Member shops, tools and equipment:

Search our database to find a member shop in your area, see what diagnostic or other equipment they own, what repair information they subscribe to, which management system they use and more! Our extensive database was designed to help members connect with – and be a resource to – other members. So be sure to login and complete your member profile!

Resources/links:

• Regulation of Claims Practices & Prohibition on Insurers Statutes

• Truth in Repairs Act

• Insurer Unfair Claims Practices Report

• MN Motor Vehicle Damage Disclosure & Reporting Requirements

• P-Pages, DEG & other estimating resources

• OEM service information

• MPCA Fact Sheets and other regulatory compliance information

Sample documents:

• Complaint Letter to Department of Commerce

• Loaner Car Agreement

• Repair Authorization form

• Notice of Hazardous Defects

• Assignment of Insurance Proceeds

• Sheriff’s sale instructions and documents

Consumer info:

• Find a Shop

• Auto Insurance Claims & Claimants’ Rights “Nuts & Bolts” brochure

• Consumers’ “Know Your Rights” (after submitting an automobile accident claim to your insurance company)

• Motor Vehicle Service Contracts: FTC, MN Attorney General and Consumer Reports

• FTC Consumer Alerts on auto warranties and warranty scams

Other:

• Automotive career and scholarship info, including links to state college automotive programs

• AASP-MN News Magazine – Check out the current or past issues of the Association’s monthly magazine, AASP-MN News

And, much more!

To date, the following companies have made sponsorship commitments for 2024:

Premium Sponsor

LKQ Minnesota

Platinum Sponsor Lube-Tech

Revv ADAS

Gold Sponsors

3M

AASP National Auto Value /Benco Equipment

BASF

CBIZ

NCS/Single Source

Silver Sponsors

Axalta Coating Systems

Colonial Life

Enterprise Mobility

O’Reilly Auto Parts

PPG Automotive Finishes

Sherwin-Williams

Suburban GM Parts

Vestis

Bronze Sponsors

aaa Auto Parts

C.H.E.S.S.

Dentsmart PDR

Precision Diagnostics

Consumer Perceptions of Service Stations, Garages and Dealers

Consumers in the U.S. have developed different perceptions of Service Stations & Garages and Dealers across four key repair factors: convenience, technical repair capacity, low price and fair price. These perceptions have changed over the past five years as dealers reposition themselves in the DIFM marketplace and service stations & garages have been battered by COVID-19 and competitive forces.

How consumers perceive Service Stations & Garages compared to Dealers and the changes in their perceptions over the past five years have influenced the different directions these outlet groups have taken in the car and light truck Do-It-For-Me (DIFM) market.

Four Major Outlets Performance Factors

For more than 10 years, Lang Marketing has tracked consumer perceptions of five major groups of light vehicle repair outlets: service stations & garages, dealers, repair specialists, foreign specialists and tire stores.

In a recent nationwide survey, Lang Marketing explored consumer perceptions of Dealers and Service Stations & Garages for each of four repair factors:

• Convenience of Repair

• Technical Repair Capacity

• Low Price

• Fair Price

This Lang iReport focuses on how consumer perceptions of Service Stations & Garages and Dealers have changed over the past five years (2018 to 2023).

Convenience of Repair

Service Stations & Garages receive their highest consumer ratings for convenience of repair, much higher than Dealers.

The convenience of Service Stations & Garages is mainly based on their ubiquitous locations. Over the past five years, they have averaged about 110,000 outlets nationwide, topping 50 percent of all light vehicle repair shops.

However, COVID-19 hammered Service Stations & Garages hard, and their population fell by double digits between 2018 and 2023.

For many consumers, the convenience of using Service Stations & Garages has diminished along with their population decline.

Technical Repair Capacity

Consumers rate Dealers significantly higher than Service Stations & Garages for technical repair capacity.

Consumers differ in how they perceive the tech-repair gap between these two outlet groups, depending on their vehicle’s nameplate (domestic versus foreign) and its age.

Consumers give much higher ratings to Dealers’ technical repair capacity, in terms of foreign nameplates,

than to Service Stations & Garages.

Consumers also perceive Dealers as having greater technical repair capacity in servicing domestic nameplates than Service Stations & Garages, but the difference is less than with foreign nameplates.

Dealers are perceived to have significantly higher technical capacity for newer vehicles than Service Stations & Garages. This difference is somewhat lower among consumers with older vehicles.

Low Price

Consumers continue to believe that Service Stations & Garages offer lower prices than Dealers across many repair jobs.

In fact, consumer perceptions of differences between these two outlet groups, across the four factors measured, are most significant for low price.

Fairness of Price

Consumers also perceive that Service Stations & Garages offer fairer prices than Dealers. This difference is less pronounced among consumers owning foreign nameplates and more recent model cars and light trucks.

Tracking Consumer Perceptions

Over the past five years, Lang Marketing has recorded changes in how consumers perceive Service Stations & Garages and Dealers across these four repair factors.

Convenience of Repair Changing Perceptions

Although Service Stations & Garages continue to receive higher consumer ratings for convenience of repair, Dealers have made inroads.

By offering Quick Lube services, quick-service lanes, and extended business hours, Dealers have focused on convenience as a significant means of capturing a growing share of the DIFM market.

Technical Repair

Dealers remain significantly higher than Service Stations & Garages in consumer perceptions of technical repair capacity. This is particularly true for foreign nameplate vehicles and newer vehicles.

Service Stations & Garages have not succeeded in improving consumers’ perception of their technical repair capacity.

With vehicle repair becoming more complex, Dealers are currently perceived by consumers to have greater advantages in technical repair over Service Stations & Garages than ever before.

Low Price

Consumers continue to believe that Service Stations & Garages offer lower prices than Dealers across many repair jobs.

However, Dealers, aware of their previous shortcomings, have made concerted efforts to become more price competitive, especially for routine repair jobs (oil changes, brake work, etc.).

In addition, many Dealers are offering aftermarket brands (less expensive than OE brands) in the repair of older vehicles, as they open their bays to a wider array of vehicle nameplates and age groups. This is proving effective, and today the perceived price gap between Service Stations & Garages and Dealers has narrowed in the minds of many consumers.

Fairness of Price

Service Stations & Garages still hold an edge over Dealers in consumers’ perceptions of fairness of price. Nevertheless, Dealers are making progress in this area by offering greater convenience than Service Stations & Garages and using convenience and technology expertise to make their prices seem fairer to consumers.

Market Results

Over the past five years, Dealers’ efforts to change consumer perceptions appear to have worked.

Today, consumers perceive Dealer repair as more convenient, lower priced and fairer rriced than five years ago. At the same time, the consumers’ perceived tech gap between Dealers and Service Stations & Garages in technical repair has widened.

While some of these changes have been caused by external forces such as COVID-19, Dealers’ actions have played a significant part. Market changes are affecting consumers’ perceptions, but changing consumers’ perceptions are also impacting the repair market shares of Dealers and Service Stations & Garages.

Dealers significantly increased their DIFM share between 2018 and 2023, as Service Stations & Garages have declined in DIFM strength.

With many Dealers focused on expanding their service bay business as a major pillar of their profit programs, Lang Marketing expects this trend will continue. The result will be a growing share of total DIFM volume captured by Dealers and a decline in the share of independent (non-dealer) outlets.

Six Major Takeaways

• For the past 10 years, Lang Marketing has tracked consumer perceptions regarding four repair factors: convenience of repair, technical repair capacity, low price and fair price. In the past five years, consumer perceptions have significantly changed regarding two of these outlets: Service Stations & Garages and Dealers.

• Consumers continue to perceive Service Stations & Garages as more convenient for vehicle repair than Dealers. However, Dealers have recognized that service bay business is critical to their profits, and many have installed quick-service lanes and extended service bay hours to make their outlets more convenient. As a result, Dealers have been able to erode the convenience advantage that Service Stations & Garages have held for many years.

• Consumers continue to perceive Dealers as superior to Service Stations & Garages in technical repair capacity. This is particularly true for consumers owning foreign nameplate vehicles and late model vehicles. Today this tech gap is greater than five years ago.

• Most consumers continue to perceive Service Stations & Garages as having lower prices than Dealers. However, Dealers are working hard to change this consumer perception by offering low prices and promotions on many common repairs and often using aftermarket brands, which are much less expensive than OE brands, for older vehicle repairs.

• Dealers have made significant inroads in terms of price fairness compared to Service Stations & Garages. While not often offering the lowest prices, the growing convenience of Dealers and their superior technical capacities are changing some consumers’ minds about the Fairness of their prices compared to Service Stations & Garages.

• The efforts of Dealers in changing consumers’ perceptions have shown some tangible results in the increased DIFM share of Dealers compared to the DIFM decline of Service Stations & Garages. Since the latter outlet group represents the largest segment of the independent (non-dealer) DIFM market, the rise of Dealers has reduced the DIFM share of the Independent (non-Dealer) segment.

Why Join WIN?

WIN offers education, mentoring and leadership development opportunities to build critical skills for success in the collision repair market.

• Local/Regional Networking Events

• Annual Education Conference

• Educational Webinars

• Mentoring Opportunities

womensindustrynetwork.com

• Scholarship Program

• School Outreach Program

• Most Influential Women (MIW) Award

OFFICIAL MEMBERSHIP APPLICATION

As a member of the Alliance of Automotive Service Providers of Minnesota (AASP-MN), we will abide by the Association’s Code of Ethics, bylaws and other conditions of membership as established by the Board of Directors. We understand the AASP-MN logo must be used in accordance with the logo guidelines. It is understood membership in AASP-MN is subject to acceptance by the Association and is non-transferable. It is also understood that AASP-MN membership dues may be deductible as a business expense for federal income tax purposes, but are not deductible as a charitable contribution.

***PLEASE PRINT OR TYPE***

BUSINESS INFORMATION:

Business Name:

Business Representative Name: _________________________________________Title:

Street Address: City: ______________________________ County:______________________ State:______ Zip: ____________

Phone Number: ( ) __________________________ Fax: ( )

Email: _______________________________ Website:

Number of Full-Time Employees: _______________ Number of Part-Time Employees:

PRIMARY DIVISION: (check one) Collision Mechanical/Transmission Associate Educational List other specialties: _________________________________ Date you started in business: ANNUAL GROSS SALES: $0 - $500,000 $500,000 - $1,000,000 $1,000,000 - $2,000,000 $2,000,000 - $2,500,000 $2,500,000 - $5,000,000 $5,000,000 - $10,000,000 More than $10,000,000

WHAT BENEFITS MOTIVATED YOU TO JOIN AASP-MN?

I hereby consent to allow AASP-MN to receive details on my participation in association-recommended benefit programs including, but not limited to, account information and pricing, insurance premium, dividend and claims information. I further agree that by providing my mailing and email addresses, telephone and fax numbers, I consent to receive communications sent by or on behalf of AASP-MN via regular mail, email, telephone or fax. I understand that the AASP-MN sign and logo policy authorizes businesses that are members in good standing to use the AASP-MN logo. Should my membership in AASP-MN expire, I agree, at that time, to discontinue all uses of the association’s logo and signs.

Name (Print):

Signature: ________________________________________________________________ Date: _____________________

DUES:

Regular (Collision or Mechanical Repair Shop)

1-3 Employees: $295

4-10 Employees: $455

11 + Employees: $615

Out of State: $150

Addt’l locations: __ @ $50 ea. Associate (Suppliers): $475 Educational (Schools): $100

PAYMENT OPTIONS: _____ Check enclosed,

Complete for Additional Location Only:

Company name:

Representative: Address: City: ________________________________ Zip: Phone: ______________________ Fax: Email: Please attach list for additional locations if needed.

Note: AASP-MN adds a 3% surcharge to all credit card payments. This surcharge is not greater than our total cost of accepting credit cards. Surcharge does not apply to debit cards.

Credit Card #: ____________________________________________ Exp. Date: _______ /_______ CVV:

Billing address:

RETURN TO: AASP of Minnesota, 1970 Oakcrest Ave., Suite 102, Roseville, MN 55113

Phone: (612) 623-1110 or (800) 852-9071 Fax: (612) 623-1122 Email: aasp@aaspmn.org Website: http://www.aaspmn.org

continued from pg. 4

• Invest in your employees with continued training to help them keep their skills sharp. Look at all different types of continuous training opportunities, even short ones. Focus on soft skills like communication and customer service. Offer cross-training for versatility and increased employee engagement.

• Hold regular, structured meetings for clear communication and updates. Make space for employee feedback and idea sharing. Use meetings to reinforce company goals and recognize achievements. Get everyone on the same page so they know their role in helping achieve the shop goals.

• Don’t assume you know what is most important for your customer. Implement systems for collecting feedback (surveys, reviews, etc.) Actively analyze feedback for trends and actionable insights. Make adjustments based on feedback and let customers know they’re heard.

• Emphasize that going back to basics isn’t about stagnation, it’s about strengthening your business’s foundation for sustained growth. Underscore that commitment to these principles in 2024 will set your business up for long-term success.

Auto Works Automotive Service Center, Woodbury

floor sessions and cast votes that ultimately determined whether bills passed or not. The GOP Senate members brought an ethics complaint and numerous motions to try and force Senator Mitchell to resign, she resisted those calls and ended up playing an important role in final votes. While the state Senate is not up for reelection until 2026, Senator Mitchell’s legal troubles could eventually result in her resignation before her term is up.

The list of legislative accomplishments is not nearly as long as DFL leaders had hoped, with major priorities such as a bill to put the Equal Rights Amendment on the ballot in 2026 and a package that would fund public works projects not crossing the finish line. The Commerce Committees spent extensive time and energy on updates to the paid family and medical leave law that was enacted last year, those updates did make it into the final omnibus bill. Commerce Committee Chairs also focused heavily on attempting to legalize sports gambling, but common ground remained elusive and it did not pass.

As for AASP-MN’s legislative efforts to clarify and strengthen the Regulations of Claims Act: Minnesota Statute 72A.201, our lobby team and executive director had productive meetings with rankand-file lawmakers as well as the relevant committee chairs but were unable to pass statute strengthening legislation this year. We did make inroads with the Commerce Committee in the Senate and will be working during the interim to continue advocating for common sense changes to help shops in their dealings with insurance companies on behalf of their customers.

While all members of the House are on the ballot this fall, we know the Senators that we’ll be dealing with in 2025 so will be focusing our attention and efforts on meeting with them in the off season to help position our updates to Minnesota Statute 72A.201 for the next budget setting session in 2025. Our Government Relations team will be in touch with members who have Senators on the Commerce Committee to host shop visits this summer and fall. continued from pg. 5

Wayne Watson

For over 30 years, Reliable Automotive Equipment has been the premier OEM Collision Repair equipment supplier.

VAS VERSION AVAILABLE

OEM APPROVALS

CARBON CBR

Carbon Body Repair System

State-of-the-art engineering, advanced manufacturing technologies, and modern materials have enabled this work station to rise above the rest.

CBR is made of pure carbon and carbon fiber-reinforced plastic components with an innovative honeycomb structure, making the tools stronger and lighter than ever before.

Advantages of CBR -

•Higher process reliability

•Greater e ciency

•Shorter repair times

•Reduced physical strain & fatigue

PERFORMANCE STARTS HERE.

ELEVATE YOUR COLLISION REPAIR GAME WITH US.

VAS VERSION AVAILABLE

ALUREPAIR VISAR

3 IN 1 System

1.ALUMINUM BIT TECHNOLOGYAluminum keys manipulate dents in aluminum surfaces for precise and non-destructive dent removal.

2.SELF-PIERCE RIVET PULLING -

Performs Self Piercing Rivet (SPR) removal in conjunction with Xpress 800 BR50 Pulling Adapters. Faster, cleaner and easier than complex drilling of connection points.

3.STUD WELDING - Welds ground, threaded, stud and tool carrier bolts made of steel, stainless steel or aluminum up to 12 mm.

Advantages of AluRepair VISAR -

•Higher output

•High energy e ciency

•Over 4,000 parameter jobs possible

•Advanced technology

ALUMINUM

What to Know Before Selling

Maybe you’ve already been approached by a consolidator and are considering their offer. Perhaps you are interested in getting out of the business and debating whether that’s the route you want to take. Or it’s possible that the idea of handing over the shop keys to someone else isn’t even on your radar – yet.

Whatever your current situation, only one thing remains consistent in this business: change is inevitable. And the best way to successfully tackle what comes next is to be prepared for the various possibilities. For any business owner, the day will come when it’s time to close up the shop and pass the keys on, and while many shop owners plan to pass the business along to a family member or sell it to a valued employee, others have no family or employee successors on deck, creating a scenario that’s ripe for capitalizing on the consolidation craze.

In fact, plenty of shop owners have been approached although selling wasn’t on their radar, but when a great deal was placed in front of them, they simply couldn’t pass up the opportunity to take advantage of that pretty profit while saying goodbye to the stress of staffing shortages, training on new technology and contending with increasingly challenging customers.

While consolidators may offer a nice chunk of change when they’re interested in a shop, savvy shop owners realize that they can walk away with even more if they know a little bit about the process, so AASP-MN News sat down with some subject matter experts who shared some insights into what shops need to know about consolidation before signing on the dotted line.

The first thing to be aware of is the prevalence of consolidation in one’s market. “Minneapolis, St. Paul and outlying areas within 60 minutes of those metropolitan areas are red-hot markets,” reports Consolidation Coach’s Laura Gay. Although “the market has cooled slightly due to performance and staffing with some consolidators,” there remains a lot of opportunity for those looking to sell.

For anyone actually seeking to exit the business, “It’s never too early to begin thinking about it, and, as a matter of fact, every move that a shop owner makes should have succession in mind,” suggests certified exit planner Matt DiFrancesco, whose company High Lift Financial specializes in working solely with collision repair businesses. “Shop owners need to put the vehicle in place, so when the time comes, they are able to exit on their own terms.

by Chasidy Rae Sisk

“There are three options,” DiFrancesco continues. “They can do an internal succession to a family member or an employee. They can do a third-party sale, whether it’s to a consolidator or a small MSO, or they can look for another third-party buyer in the market who may be looking to acquire shops.”

Maylan Newton from Educational Seminars Institute suggests that one should start thinking about how they will exit their business from the very day they purchase it. He believes a minimum of five years is needed to prepare, but he recommends, “If you bought your shop today, I’d tell you to pick a day 20 or 30 years in the future and make that the day you plan to stop owning or working on that business. It’s never too early to plan, but in many cases, it can be too late. For most people in our industry, the exit strategy winds up being death, and they leave behind a business that has no value to their heirs because they didn’t build a business that stands on its own and is therefore sellable.”

That’s why Newton insists shop owners should begin by taking a look at their shop to see what is most valuable. Is it the business itself or the owner? If the owner is the most valuable part of the business, a lot of work will need to be done to change that so the business can be sellable. “They will need to build the business so they – the shop owner – won’t be required to be there.”

Instead, the shop’s staff has to be trained to know all the processes, policies and procedures. There should be an operations manual outlining how the business functions so it can be profitable “because people who buy businesses want the ability to profit,” Newton says, explaining if one is able to walk away from the business for 60 days and it’s still functioning, the business will survive. If not, it is not the time to sell.”

Newton emphasizes the role that having everything properly documented – from wills and a trust, tax information, operation manuals, etc. – plays as it will make the business attractive and more valuable. “The more documentation you do today, the more profitable your business becomes in five, 10, 20 years.”

“When many shop owners get out of the business, their decision is a reaction, instead of a well thought out plan,” notes Rick White (180BIZ). “They get tired of the daily grind and just don’t want to deal with it anymore. The problem is how few people consider an exit strategy ahead of that day. And when you fail to plan, you are planning to fail.”

White encourages shop owners to invest a little time into their exit strategy. “The business needs to be profitable before you try to sell it, and that means being able to show four or five years of consistent profit. For a shop that isn’t profitable, it may take five years to generate a profit and another five years of maintaining it before selling is in your best interests.

“A lot of shops are barely making a profit; they’re not worth much more than their assets,” he laments. “Yet every owner assumes their shop is worth $1 million…and it’s really sad when they find out what it’s actually worth.”

Although Gay agrees that it’s never too early to start thinking about one’s exit strategy, she acknowledges that the actual time frame necessary for any specific shop depends on the owner and the business itself, especially when it comes to consolidation. “I think most shop owners fall into the category of not wanting to deal with it until the time comes,” she observes. “Obviously, that’s not ideal, but it’s not a deal killer either. There are plenty of shop owners who are just focused on running their business the best they can, being the most efficient. If you are running a good shop from top to bottom, that’s really what you need to focus on because at the end of the day, it comes down to having a really nice, well-run facility. That is what brings the dollars.”

And consolidators definitely are bringing the dollars these days and likely will be for some time to come. In 2023, over 550 shops from coast to coast were acquired by the “Big Five” (Caliber, Gerber, Crash Champions, Classic Collision and Joe Hudson’s), seven private equity (PE)backed accelerators and dozens of independent MSOs and dealers.

“This is the age of acquisitions with lots of major players buying businesses while many smaller

independents are pulling out,” White believes.

“I don’t care what state you’re in; you’re not stuck,” Gay insists. “If you have a shop in a populated location with over 10,000 people, a facility with at least 10,000 square feet and sales of $1 million or more, a buyer exists for your facility. Sales to consolidators are often best because they have the cash on hand. There’s even more potential for profit if you own and retain the real estate as long as you have a strong lease in place.”

DiFrancesco agrees. “If you go to a third party, especially with consolidators, they want the owners to maintain the real estate, and that remains a cash flow stream. On insider sales, I like to see them hold on to the real estate as an income stream, but also if the owner has children who are not involved with the business, the real estate can be part of their legacy. I try to maintain that family unit, so if there is one child getting the business, the others don’t feel slighted and you can structure the real estate to be able to create a fair distribution and maintain that family harmony.”

Since many may not be aware of the true value of their business, DiFrancesco also recommends having an assessment performed as a first step. “You should always do a valuation, and not just the value of the business but what your free cash flow is in the business. That’s what a consolidator or a third-party buyer will look at since they want to buy a business that’s profitable. With an inside transfer, you can utilize free cash flow to fund that transition, so getting that valuation as soon as possible is a key first step.”

Patience is key during the sales process, according to White. “There will be struggles and delays, and you can nearly guarantee that it’s going to take longer and be more challenging than you think it should be…but don’t count your chickens before they’ve hatched! It’s common for a seller to get excited in the nth hour and buy that $300,000 motor home because they know they’ve got $1 million coming in. But then the deal falls through. It’s never a good idea to spend money before you have it.”

continued on pg. 16

Owners should also be patient and identify the right time to tell their staff about their plans to sell. DiFrancesco suggests waiting until all one’s ducks are in a row so that conversations don’t begin prematurely. “You’d want to go to the successors first and then talk to your employees once the plan is determined and you know what directions things will go in.”

“You don’t want to create unnecessary anxiety, turmoil or loss of production with something that may not occur,” Gay emphasizes the need to make sure the time is right before announcing your plans. “The announcement should be thoughtfully decided upon between the buyer and seller.

“It’s a personal relationship,” she continues, regarding the seller’s relationship with his or her team. “Those people made him or her who he or she is. I was close to my employees. I still am and talk to them often. The buyer is buying your people, what you created, and it’s very important it’s done thoughtfully.”

“Hopefully you have already planted the seed for them,” advises Newton as he reiterates the importance of the business being able to operate without the owner present daily. “When you aren’t the main person anymore, it makes it easier on your staff to tell them you plan to retire.”

If consolidation is the direction that makes most sense for your business plan, Gay recommends beginning by determining what your strategy will be. “Are you going to do it alone, or are you going to get someone to help

you? If you do it alone, you have to come up with your own internal strategies on how to handle it, specifically confidentiality and how you are going to look at what the different buyers are and how to make sure you don’t leave money on the table. If you decide you want someone to help you, you need an understanding of what the business is worth versus what you can get for it. That’s a big disparity. You can probably get a lot more for it than what it’s worth in a lot of markets. It’s just getting red hot with consolidation, and more and more buyers are entering the market.”

She believes it’s important for anyone considering consolidation to realize that everything is negotiable in the process, from the big stuff to the tiny details. “The important part is not leaving money on the table, and that is easy to do if you don’t know what you are doing…you can do so without even knowing that you did it!”

There are many different deal structure platforms taking place when it comes to the collision consolidation: MSOs buy other MSOs, private equity deals take place, and shop owners seek to grow their business by acquiring other shops. But one thing that everyone seems to agree on is that there’s no reason for shops to feel pressured to sell if they don’t want to sell.

Although “the environment with consolidation is very bright,” DiFrancesco insists, “The independent shop really has a place in this environment. It may be a different place, but I think it’s a very important one.”

An Investment in Success: Wieländer+Schill Welding Equipment Provides Precision, Peace of Mind

What makes an elite collision repair facility? Expert technicians, impeccable attention to detail, unwavering adherence to OEM repair procedures and top-notch customer service. Just as important is the facility’s investment in cutting-edge, quality equipment. Wieländer+Schill’s full range of welders available through Reliable Automotive Equipment (RAE) helps leverage a shop’s investment into efficient, accurate repairs, elevating the overall customer experience while ensuring the vehicle is restored as close to pre-accident condition as possible.

W+S welders help repairers performing a wide variety of welding repairs with simple, self-explanatory, intuitive operation and the highest safety standards. The InvertaPuls IP7-2 offers 2-button handling, dual 3G torches, ergonomic torch removal and narrow housing construction for ease of use in any size shop performing

steel and aluminum welding, while the InvertaPuls IP6-2 uses Automatic Cold Transfer technology for a user-friendly MIG brazing experience. Just select your material thickness!

The InvertaPuls IP4-3 is your go-to for steel, brazing and aluminum welding with automatic torch recognition, parameter retention and a 4-roller wire feed for seamless results. With 90 memory spots and 240A current, pulse and double-pulse welding procedures can be performed effortlessly. And shops looking for

inverter technology need look no further than the MIG/MAG IM240-I, a powerhouse featuring a 4-roller drive with trim adjustment and D300 wire spool compatibility for ensured precision. Dynamic pulse adjustment guarantees impeccable results on thin sheet metal as thin as 0.6mm.

For more information on the full line of Wieländer+Schill welders and all available equipment, service, training and support through Reliable Automotive Equipment, visit raeservice.com

Paint | Aftermarket | Recycled | Transmissions & Engines

At LKQ, the “R” in P.A.R.T. stands for Recycled OEM parts LKQ first began 25 years ago through the acquisition of several auto salvage yards, and through the years, LKQ has grown to become the largest recycler of vehicles in the industry. LKQ now operates more than 125 auto recycling yards across North America. Through its stateof-the-art processes, LKQ recycles or re-sells more than 90% of the materials from end-of-life vehicles that would otherwise end up in landfills.

Wielander & Schill MIG welders ensure quality welds, every time.

Navigating the 2024 Commercial Property Insurance Market: Property & Casualty

Since 2017, the commercial property insurance market has demonstrated persistent premium increases. Although there were indications of rate moderation in 2022, predominantly within single digits, it proved temporary. Industry data shows a substantial surge in Ql 2023 premiums at an average 20.4 percent increase. This marks the first time in two decades that the segment experienced average rate hikes above 20 percent. The latter half of 2023 sustained this upward trend, registering the highest average premium increases of commercial coverage at 18.3 percent.

Current market challenges can be attributed to a combination of factors including an intense natural disaster season, inflationary pressures and a volatile property valuation landscape. The resulting losses have compelled commercial property insurance carriers to consistently raise policyholder premiums and implement more restrictive coverage terms. Insureds conducting high-risk operations, with inadequate property management practices or located in disaster-prone areas should anticipate ongoing rate hikes and coverage limitations (i.e., wind/hail deductibles & cosmetic damage exclusions)

Trends Shaping Commercial Property Insurance

Addressing Climate Challenges

The commercial property market faces a formidable challenge from the escalating frequency and severity of extreme weather events. Bloomberg Intelligence reports that 2023’s global insured losses from natural disasters will surpass $100 billion for the fourth consecutive year. The U.S. alone experienced a record number of billion-dollar weather and climate events, incurring costs exceeding $57 billion.

Severe convective storms (e.g., thunderstorms, tornadoes, hailstorms) accounted for 68 percent of all weather-related losses in the first half of 2023, resulting in a financial impact of $35 billion. Climate experts predict that ongoing natural disaster patterns will further amplify the adverse impact on future commercial property losses.

Inflation-Driven Premiums

The surge in inflation has contributed to heightened commercial property premiums and increased claims expenses. While inflationary pressures have subsided since peaking in 2021, building material costs show no signs of decelerating. Notably, there was a substantial increase in building material prices in 2023, exceeding 10 percent, particularly in wood and steel expenses (over 15 percent). Further, the construction industry experienced notable wage growth, with an annual rate of 4.4 percent, compared to 3.6 percent in 2019. As inflation continues into 2024, businesses may encounter potential underinsurance concerns.

Outdated property valuations could cause reduced claim

payouts and coinsurance penalties, ultimately leading to larger out-of-pocket expenses.

Prioritizing Accurate Property Valuations

Amid highly volatile building material prices, accurate property valuations assume a crucial role. Insurance professionals stress the importance of meticulous insuranceto-value (ITV) calculations to ensure adequate coverage. Recent industry research reveals significant inaccuracies in many ITV calculations, with coverage gaps exceeding 30 percent. To mitigate these inconsistencies and ensure sufficient coverage, organizations are advised to leverage the replacement value of the property. This involves estimating the current cost to replace or rebuild a property, considering factors such as material and labor expenses, architectural services, debris removal and building permits. Employing methods like property appraisals, adjusted fixedasset records or basic benchmarking tools can assist in achieving more precise calculations.

Strategic Tips for Commercial Property Insurance Buyers

• Continuous Maintenance: Keep your commercial property in optimal condition by promptly addressing any building issues. This helps prevent insurance claims, demonstrating a commitment to proactive property management and risk mitigation.

• Controlled Disaster Exposure: Evaluate natural disaster exposures specific to your organization’s commercial properties. Implement mitigation and response measures to protect your property should an event occur (e.g., install storm shutters, utilize fire-resistant roofing).

• Precise Property Limits: Review and adjust your organization’s commercial property limits to avoid underinsurance and coinsurance penalties. This involves updating total insurable values and conducting accurate ITV calculations.

We’re Here to Help with Commercial Property Exposures

Experts predict a five percent to 25 percent increase in commercial property insurance premiums in 2024. Our team is here to help you understand the current commercial property insurance market, empowering you with risk management strategies to protect your organization. If you have questions about your commercial property insurance coverage or the status of the market, connect with Brad Schmid at CBIZ, bschmid@cbiz.com or (763) 549-2247.

MPCA Compliance as an Auto Body Refinishing Facility

Did you once have an air emissions permit? [Or should you have had a permit, but never got around to getting it?]

Five years ago or so, did you apply to be an exempt source, so you could get rid of your permit? If so, you’ve probably received an email from the MPCA reminding you that being exempt doesn’t mean you can spray paint willy-nilly. You don’t have to send anything to the agency, but you do need to make sure you still qualify for the exemption.

To meet the conditions for not having a permit, you must:

1) Use less than 2,000 gallons per year of paints, reducers, body fillers and other VOC containing products.

Ask your paint supplier or jobber for your VOC report each year. Check the total gallons used, listed at the end of the report. If you’re

under 2,000 gallons, file the report.

If you’re over 2,000 gallons, you might still be eligible for the exemption. But you need to do some calculations to determine that. The calculations are a bit tricky to do, so we suggest contacting the MPCA Small Business Program or an experienced consultant for help with that.

2) Use only HVLP guns or equivalent.

3) Have exhaust filters in your spray booths and prep stations that are at least 98 percent efficient.

4) Do all painting and priming in a ventilated paint booth or prep station. The one exception: tiny touch-up jobs.

5) When your painters clean

their guns, don’t let them spray the gun cleaner into a paint filter. They can take them apart to clean, use an enclosed gun washer, or flush gun cleaner through them. But they must not spray out the gun cleaning solvent.

6) Maintain your booths. You should have a manometer or pressure gauge to help you determine when the exhaust filters need to be changed. Keep a log of those filter changes.

7) Make sure all of your painters have received training in correct and efficient use of the spray equipment and the booth. This might be called NESHAPs 6H training (or just 6H), because it was initially required by the EPA NESHAPs 6H standard.

Painters (and those priming) need to have the training within 180 days of hire, and then get a refresher every five years. The University of Northern Iowa offers the training online (iwrc.uni.edu/online-paintertraining), as does 3M. Your paint supplier probably offers it. I-CAR might also offer it. Many painters received the training a dozen years ago, when the 6H standard came out. You just need to make sure they keep up with it.

When you applied for exemption, you attested that you were doing these things. This is your five-year reminder, sent to all shops that are exempt. You don’t need to submit paperwork to the MPCA. But you do want to keep records of your VOC reports, training, and booth maintenance, so you can show that you continue to be in compliance.

For more information, contact Carol Keyes at 651-481-9787 or carkey@chess-safety.com

ESTIMATING TIPS

Visit degweb.org to submit a Database Inquiry and contribute to database accuracy!

HELPING TO IMPROVE COLLISION REPAIR ESTIMATE INFO THROUGH REPAIRER FEEDBACK

If you’re performing automotive repairs of ANY kind, you need to utilize the DEG! Check out some recent Database Inquiries - and their resolutions - below!

Mitchell: Transferring Fender Mounting Bracket –Recent DEG inquiry 36465 provides response from Mitchell regarding transferring fender mounting brackets

“Please see Labor General Information: Additions to Labor Times.

Transfer Time: For welded, riveted or bonded brackets, braces or reinforcements from old part to new part.

Suggest user estimate on-site time needed for repairs.”

CCC: Pre-Build/Mock Up Not Included – Recent DEG Inquiry 36519 provides feedback from MOTOR regarding updates to Motor GTE Estimate Work Time Premise in Fall 2024.

“Prebuild/mockup of multiple/adjacent panels to verify the dimensional accuracy of adjoining parts is not included.”

Mitchell: Underside Bed Refinish NOT INCLUDED –When “Refinish Complete Bed Assy” is being performed, additional labor to refinish “Bed Components Underside Complete, Box Complete” is NOT INCLUDED. The labor note states, “Not Included in Refinish Bed Complete”. If clear coat labor is necessary, an additional 20 percent for clear coat can be applied to the underside when selected.

Materials are NEVER included in refinish labor times.

Qapter (Audatex): “What’s New in Estimating” Updates – Qapter users can identify monthly updates to the Audatex/Qapter estimating database by selecting the “What’s New” tab in the top menu bar. A pop-up window will display both training and vehicle updates available within the Audatex/Qapter estimating system.

Frederick Law Firm Legal Services Program

The Fryberger law firm provides a full range of legal services for AASP-MN members. With 30-plus attorneys practicing in areas of specialization, the firm can help in nearly any situation. The firm’s home office is in Duluth, MN, and it also has satellite offices in St. Paul, MN and Superior, WI.

Here’s how the program works…

• Calls can be placed via the firm’s toll-free number at (800) 496-6789.

• AASP-MN members must identify themselves as such and indicate that they are calling for a consultation under the AASP-MN Legal Services Program. Members should be prepared to articulate the facts underlying their legal question.

• The call will be referred to an attorney or paralegal that specializes in the area of law which is the subject of the call.

• Initial consultation and advice (not to exceed one-half hour of legal services) will be provided at no charge.

• If the issue cannot be resolved in the initial consultation

and additional research or legal action is required, the member may elect to engage the services of Fryberger, Buchanan, Smith & Frederick. The firm will charge reasonable fees for such services.

AASP-MN is pleased to offer this valuable benefit to its members. During a day’s business, members come across relatively simple legal questions that, with access to affordable and appropriate expertise, are easily resolved. This program is designed to facilitate that process.

For more information, contact the AASP-MN office at (612) 623-1110 or aasp@aaspmn.org.

PROPERTY/LIABILITY AND WORKERS’ COMP INSURANCE

CBIZ

Contact: Brad Schmid

763-549-2247 / bschmid@cbiz.com

CBIZ AIA and United Fire Group (UFG) have created a program for members that includes a special premium discount, exclusive coverage and potential safety group dividend. CBIZ AIA can present quotes from multiple carriers and, as an added bonus, offer members an exclusive 10% discount on their property/liability insurance premiums.

EMPLOYEE BENEFITS

CBIZ

Diego Campos

763-228-0259 / diegocampos@cbiz.com

AASP and CBIZ are partnering to help make the process of purchasing employee benefits a lot less stressful for members. The CBIZ platform provides increased transparency and more options for savings, the ability to predict rate increases early, and guidance from CBIZ benefits experts. New Health Insurance Options Now Available!

EMPLOYEE VOLUNTARY BENEFITS

Colonial Life

Contact: Deb Ferrao

612-600-4135 / deb.ferrao@coloniallifesales.com or Tracy Bailey 612-801-0139 / tracy.coloniallife@gmail.com

Dedicated representatives can help members transform their benefit package with competitive rates, value added services at no cost and complimentary legal document preparation service. Colonial Life has the tools and flexibility to create a plan to fit everyone’s needs.

UNIFORM & LINEN SUPPLIES

Vestis (formerly Aramark)

Contact: Ryan Vick 612-269-2303 / vick-ryan2@aramark.com

Discounted pricing to members on rental of uniforms, entrance mats, shop rags, etc. Purchases are also discounted. Members receive annual rebate equal to 10% of their business with Vestis each year.

CREDIT CARD PROCESSING

Association BankCard Services

Contact: Carly Chivers 715-254-9600 / carleyc@midwesthardware.com

Competitive rates for AASP-MN members. Terminals and printers sold at cost. Monthly rental of equipment is also available.

LEGAL CONSULTATION

Fryberger, Buchanan, Smith & Frederick 800-496-6789

Members receive free, over-the-phone legal assessment and consultation (some restrictions apply) with an attorney who specializes in the area of law that is the subject of the call.

WEBSITE AND INTERNET MARKETING SOLUTIONS

Autoshop Solutions

Contact: Tony Mercury 919-267-1731 / tony@autoshopsolutions.com

Autoshop Solutions has developed the most cutting-edge marketing platform for AASP members. Really Powerful Marketing (RPM) is an all-in-one program that bundles your website, pay-perclick, search engine optimization, social media, and much more! With five levels of RPM to match your budget, goals, and competition, it’s built to drive your shop forward!

REPAIR SHOP PRODUCTS/SERVICES DISCOUNTS

CARS Cooperative

Contact: Stephenie Sheppard 405-547-4077 / membersupport@cars.coop

Members receive discounts on a variety of products and services they use every day! From discounts on paint and rental cars to office supplies and phone services. Over 50 programs available!

INFORMATION PROVIDERS

Mitchell 1

Contact: Mitchell 1 Representative 888-724-6742 ext. 6986

Mitchell 1 offers AASP members a $10 per month discount on any eligible Mitchell 1 subscription.

Mitchell International

Contact: Mitchell International Representative 800-238-9111

AASP members receive $350 off Mitchell's MD-500 all-in-one solution for scanning, calibration, estimating, and blueprinting.

TECHNICAL INFORMATION HOTLINE

IDENTIFIX

800-745-9649

Members enjoy a 20% annual savings on Direct-Hit and Direct-Help subscriptions, the industry's most reliable source for experience-based repair information.

CHECK GUARANTEE SERVICES

Certegy Check Services

877-520-2987

Discount rate of .75% to AASP-MN members. Use existing credit card terminal. Fast claim payments.

SAFETY COMPLIANCE

Complete, Health, Environmental & Safety Services (C.H.E.S.S.)

Contact: Carol Keyes

651-481-9787 / carkey@chess-safety.com

AASP-MN members receive a 20% discount on Safety Data Sheet Management (SDSLinks), Right to Know(RTK)/Hazard Communication program customized for your facility and monthly safety reminders, and other safety, OSHA or environmental assistance.

AUTO EMPLOYEE ASSESSMENT

Assessment Associates International

Contact: Nate Page 952-854-6551 / nate@aai-assessment.com

Designed to help facilitate and enhance hiring decisions. AASP-MN members receive 50% off retail price, starting as low as $15 per assessment.

BUSINESS FORMS/CALENDARS

AASP-MN

Contact: Jodi Pillsbury 612-623-1110 / jodi@aaspmn.org

Discounted rates on printed business forms and calendars.

PAYROLL PROCESSING

CBIZ Payroll

Contact: Carrie Hobrough 651-387-9168 / chobrough@cbiz.com

Members receive 20% discount off standard payroll, time and attendance, and HRIS products and services.

LIVE-ONLINE & ON-DEMAND TECHNICAL TRAINING

Automotive Seminars

Contact: Tim Houghtaling 920-866-9813 / tim@automotiveseminars.com

Discounted pricing to AASP-MN members on all live-online events, as well as ondemand training videos. Automotive Seminars specializes in diagnostic training that provides automotive technicians with knowledge, testing techniques and data interpretation skills needed to diagnose today’s vehicles. The live-online events and on-demand training videos focus on automotive electronics and engine management systems and are written and created by some of the industry’s leading diagnostic technicians.

BUSINESS COACHING

180BIZ

540-833-2014 / info@180biz.com

Members receive a 25% discount on Rick White's Pocket Business Genius subscription, offering independent auto shop owners fast access to actionable business advice from a leading industry expert.

Over 2,500 vehicle-specified units in stock Up to 3-Year/100,000 Mile Warranty Manual Transmissions

1-Year/Unlimited Mile Warranty