Hammer & Dolly July 2019

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 1

Anderson on Parts Definition

WMABA in North Carolina

SEMA 2019 Preview

July 2019 Volume 13, No. 7 $5.95

www.grecopublishing.com

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 2

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 3

CONTENTS July 2019

On the cover: The Hertz crew! Emily Ruben;

Sky McBarnette; Mike Flamand; Ben Austin; Christian Vasquez; Larry Roth; Sean Jones; Derek Totaro

32 COVER STORY Celebrating another unforgettable afternoon.

2019 WMABA GOLF OUTING HIGHLIGHTS COVERAGE BY ALICIA FIGURELLI

LOCAL NEWS

DEPARTMENTS 6

12 WMABA SUPPORTS FINISHMASTER’S DEBUT INDUSTRY NIGHT EVENT

8

Area industry members gather in Springfield, VA.

16 VA SKILLSUSA: A SPOTLIGHT ON RISING TALENT Virginia leads competitors forward.

NATIONAL NEWS The association travels south for industry discussions.

20 MIKE ANDERSON WARNS OF SHOP COMPUTER RANSOM SCHEME A serious warning to heed.

22 SEMA 2019 TO FEATURE SOLID SLATE OF REPAIRER DRIVEN EDUCATION

Executive Director’s Message JORDAN HENDLER

8

WMABA Membership Application

10

WMABA Sponsorship Page

18 WMABA REPRESENTED AT NATIONAL AASP BOARD MEETING

Editor’s Message JOEL GAUSTEN

18

Calendar of Events

26

Industry Advice: Ask Mike

38

Advertisers’ Index

Stock Images © www.istockphoto.com

SCRS sets up another great show in Vegas.

July 2019

3

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 4

THEY’RE CALLED “ORIGINAL BMW PARTS” FOR GOOD REASON. FOR UNCOMPROMISING PRECISION AND INCOMPARABLE QUALITY, YOUR BMW CENTER IS YOUR ONE-STOP SHOP FOR EVERYTHING BMW. For Original BMW Parts, contact one of these authorized BMW centers: BMW of Annapolis 25 Old Mill Bottom Road Annapolis, MD 21409 410-349-2565 Fax:410-349-2586 mybmwofannapolis.com

Passport BMW 5000 Auth Way Marlow Heights, MD 20746 301-423-0733 Fax: 301-423-2717 passportbmw.com

BMW of Alexandria 499 South Pickett Street Alexandria,VA 22304 Direct: 703-684-5255 Fax: 703-647-1853 bmwofalexandria.com

Northwest BMW 9702 Reisterstown Rd Owings Mills, MD 21117 410-363-1461 Fax: 410-363-7749 northwestbmw.com

BMW of Silver Spring 3211 Automobile Blvd Silver Spring, MD 20904 866-737-8937 Direct: 301-890-3015 Fax: 301-890-3748 bmwofsilverspring.com

4

July 2019

Richmond BMW 8710 West Broad Street Richmond, VA 23294 800-237-0130 Direct: 804-527-6860 Fax: 804-965-6254 E-mail: tdailey@crownauto.com richmond-bmw.com BMW of Catonsville 6700 Baltimore National Pike Baltimore, MD 21228 855-996-2906 410-744-2000 Fax: 410-818-2600 bmwofcatonsville.com

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 5

Your one-stop shop for all genuine Ford parts!

DON’T BE FOOLED BY COUNTERFEIT PARTS,

Call JERRY’S FORD WHOLESALE PARTS DIVISION for all your genuine Ford parts needs!

8 delivery vehicles ready to service your parts needs!

Parts Hotline: (703) 256-0638 24 Hour Parts Fax: (703) 354-4834 or email orders to parts@jerrysford.com

JERRY’S FORD SALES INC.

July 2019

5

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 6

Joel Gausten

EDITOR’S

(973) 600-9288 joel@grecopublishing.com

MESSAGE A BREATHER (AND MORE) If there’s ever an industry that deserves to take a break and get outside now and then, it’s this one.

Late spring/early summer is typically a time when shops and vendors apply the brakes a little and enjoy an opportunity to slow down or catch up, so it makes sense that WMABA earmarks this time of year for its annual Golf Outing. As you’ll see in this month’s issue, the 2019 event was another unforgettable day that contributed to the ongoing success of the Jerry Dalton Education Memorial Fund. WMABA thanks everyone who made it out to the Golf Outing (and withstood the storm that briefly paused the game), joined in the festivities and aided tomorrow’s technicians through the Fund.

Elsewhere in this issue, Mike Anderson of Collision Advice shares some of his views on the increasingly hot topic of parts definitions. As made clear in last month’s issue, the industry is far from coming to an agreement on these matters. Mike is outspoken on where he stands, and we always welcome his perspectives in our publication. As this discussion moves forward, we keep our door open for our readers to share their views and concerns. This controversy will not be going away any time soon, but neither will

WMABA OFFICERS PRESIDENT

VICE PRESIDENT

TREASURER SECRETARY

IMMEDIATE PAST PRESIDENT

Torchy Chandler torchy.chandler@gmail.com 410-309-2242 Bill Hawkins hawkinswilliamjr@gmail.com 510-915-2283 Barbara Chase barbara@siskautobody.com 301-855-5525 Phil Rice phil@ricewoods.com 540-846-6617 Mark Schaech, Jr. markschaech@gmail.com 410-358-5155

BOARD OF DIRECTORS

Don Beaver (donbeaver3551@gmail.com) 443-235-6668 Rodney Bolton (rbolton@aacps.org) 443-386-0066 Kevin Burt (kevinburt@walkermillcollision.com) 301-336-1140 Barry Dorn (bdorn@dornsbodyandpaint.com) 804-746-3928

Ben Gibson (bgibson@richmondmarinecenter.com) 804-355-8151 Steven Krieps (srkrieps@live.com) 304-755-1146 Danny Szarka (danny@dynamiccollisionservices.com) 410-500-9200

ADMINISTRATION

EXECUTIVE DIRECTOR Jordan Hendler (jordanhendler@wmaba.com) 804-789-9649 WMABA CORPORATE OFFICE P.O. Box 3157 • Mechanicsville, VA 23116

6

July 2019

our commitment to providing the most in-depth coverage of this and other industry news.

Although summer is (thankfully) still going strong, the fall – and the start of SEMA season – will be here before we know it.

This month, we present an update from Society of Collision Repair Specialists (SCRS) Executive Director Aaron Schulenburg on the exciting slate of Repairer Driven Education (RDE) classes that will hit the Las Vegas Convention Center this November. Look for more information (including this year’s special events) over the next few months – and make your plans NOW to get to Vegas!

H&D

STAFF

PUBLISHER SALES DIRECTOR EDITORIAL DIRECTOR CREATIVE DIRECTOR EDITORIAL/CREATIVE COORDINATOR

OFFICE MANAGER

DESIGN ASSISTANT

Thomas Greco thomas@grecopublishing.com

Alicia Figurelli alicia@grecopublishing.com

Joel Gausten joel@grecopublishing.com

Lea Velocci lea@grecopublishing.com

Alana Bonillo alana@grecopublishing.com

Donna Greco donna@grecopublishing.com

Christopher Rizzi chris@grecopublishing.com

PUBLISHED BY TGP, Inc. 244 Chestnut St., Suite 202 Nutley, NJ 07110 973-667-6922 FAX 973-235-1963 Reproduction of any portions of this publication is specifically prohibited without written permission from the publisher. The opinions and ideas appearing in this magazine are not necessarily representations of TGP Inc. or of the Washington Metropolitan Auto Body Association (WMABA). Copyright © 2019 Thomas Greco Publishing, Inc.

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 7

July 2019

7

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 8

EXECUTIVE DIRECTOR’S

MESSAGE Do Whatever You Can to Stay in Touch

When we lose someone we care about, we can realize that we should have kept in better touch with them.

I see how hard it is to keep up with the advancements and changes in today’s industry landscape. From human resources, operating procedures, liability and vendor relations to manufacturer certifications, equipment updates and safety regulations, it is all a lot to grasp. For technicians, it is just as hard to stay up on procedures and data and work on vehicles that change even during model years. It is overwhelming to all those trying to stay abreast.

Jordan Hendler

(804) 789-9649 jordanhendler@wmaba.com

Then, you go home to your family and friends and try to make the most of the remaining shreds of the day. Often, we don’t have time to call on a friend we used to be closer with, and maybe they are just as busy and feel the same way. There are so many directions that need attention in day-today life that it is easy to lose sight of the community you’re in and the individuals you work with.

The people we work with often get the majority of our time. They are our peers, our colleagues and even our “work family.” When you make great work relationships, they can be so vital to our professional growth. Sometimes, it is just for a season that you’re around each other, and the relationship can go on the rest of our lives.

My point here is this: Tell everyone how much you care about them, because there just isn’t a day that’s promised to anyone.

This has come up a couple times in recent history – and once again yesterday when we lost someone in our WMABA community. It shook us all up pretty bad, and we hope to share more about this in our next issue. It’s just a saddening reminder that those who are important to us should know how much and as often as we can tell them – whether that’s family, friends or work colleagues.

You owe it to yourself, and all those you love, to take a shred of the time left each day and give it to them. Make it a priority – even if you have to put it in your calendar.

I can tell you this: If we’ve connected at any point, I care about you. Even if you called to complain, that still means a lot to me. I am so grateful for everyone I get to work with, and they are all a huge blessing to me. We certainly couldn’t do anything wonderful for this industry without first being surrounded by great folks to put the work in!

So, thank you, and I appreciate you. H&D

Check the WMABA website and newsletters for regular updates and reports from the Executive Director’s perspective.

JOIN !

TODAY 8

July 2019

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 9

HD0719.qxp_Layout 1 6/11/19 1:53 PM Page 10

WMABA THANKS

YOU WMABA thanks their generous supporters of the

LEVEL 1

Corporate Sponsor Program for 2019!

We encourage YOUR SUPPORT of those who SUPPORT US! For more information about the sponsorship program, please contact Executive Director Jordan Hendler at (804) 789-9649 or email jordanhendler@wmaba.com

LEVEL 2 BAPS Auto Paints & Supply • Certified Automotive Parts Association

www.wmaba.com

10

July 2019

FinishMaster • Single Source National Coatings and Supplies • WheelsOnsite

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 11

SIMPLY BRILLIANT

OUR BEST BASECOAT EVER #SWrefinishsolutions sherwin-automotive.com/ultra9k

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 12

Keeping auto body camaraderie strong.

LOCAL

BY ALANA BONILLO

NEWS Supports FinishMaster’s Debut

INDUSTRY NIGHT EVENT

Industry members gathered to hear Mike Anderson and gain other knowledge at FinishMaster’s Industry Night.

WMABA recently joined collision industry leaders and repair professionals at FinishMaster’s Springfield, VA location for an evening of networking, education and live vendor demonstrations for the paint supplier’s first-ever Industry Night.

“We wanted this to be a knowledge-based event,” explained Michelle Lilja, FinishMaster’s regional business development manager.

In order to provide attendees with the most value possible, FinishMaster brought in representatives from WMABA, CCC, Mitchell, I-CAR and various vendors who were on hand to share new products, equipment and fresh ideas.

“I had the opportunity to see people I hadn’t seen in a long time – since I had my shops. It was nice to connect with some old friends and peers from back in the day.” - Mike Anderson

12

July 2019

“With about 20 of the area vendors showing up to support the repair community, WMABA was proud to be a participant at FinishMaster’s Industry Night to talk with local repairers and those we serve,” relayed WMABA Executive Director Jordan Hendler. “Talking with those present, you could gather that an appetite for connecting to peers is growing.”

The highlight of the night was a presentation by Mike Anderson (Collision Advice), one of the most well-known names in the industry today.

“Every one of the shops who attended said they got so much out of Mike’s presentation,” added Lilja.

Anderson shared the latest on the current state of the industry and where things are headed for the future. He touched on crucially important topics such as telematics, consumer trends and certifications. Formerly the owner of two shops in Virginia, he was excited to take part in this event.

“I had the opportunity to see people I hadn’t seen in a long time – since I had my shops. It was nice to connect with some old friends and peers from back in the day.”

Proud to have FinishMaster as a WMABA sponsor, Hendler was pleased they held Industry Night to give people a chance to gain new insights from Anderson.

“Mike has been so immensely helpful to our association through his volunteer efforts to speak for us and his trusted advisement if we have an issue.”

Lilja says FinishMaster hopes to make Industry Night an annual gathering. There are also plans to host one for the company’s Maryland market in October.

“We want to be known as more than a paint supplier. We want to be a partner and resource to the collision centers.”

FinishMaster Industry Night vendors included 3M, Spanesi, Smart, Betag Innovation, WMABA, NuVentory, I-CAR, SATA, PPG, LeanTec Inventory Solutions, DeVilbiss Automotive Refinishing, Assured Performance and Pro Spot. H&D

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 13

July 2019

13

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 14

KEEP IT GENUINE

INSIST ON GENUINE GM PARTS

We stand behind our product, providing collision repair professionals and vehicle owners peace-of-mind and confidence.

Contact these Genuine GM Parts dealers for all your parts needs: NU CAR CHEVROLET 172 North Dupont Highway New Castle, DE 19720 Phone: 800-633-6606 Fax: 800-346-5285 e-mail: parts@nucar.com www.nucar.com

14

OURISMAN CHEVROLET 4400 Branch Avenue Temple Hills, MD 20748 Phone: 301-899-6990 Fax: 301-899-9375 www.ourismanchevrolet.com

July 2019

RADLEY CHEVROLET 3670 Jefferson Davis Highway Fredericksburg, VA 22408 Phone: 800-355-8202 Direct: 540-898-0055 Fax: 540-891-2074 www.radleychevrolet.com

OURISMAN CHEVROLET OF ROCKVILLE 807 Rockville Pike Rockville, MD 20852 Toll Free: 800-345-4640 Direct: 301-424-5332 Fax: 301-294-6381 www.rockvillechevrolet.com

JERRY’S CHEVROLET 1940 E. Joppa Road Baltimore, MD 21234 Toll Free: 844-817-9405 Local: 443-219-3339 Fax: 443-403-0803 chevyparts@jerryschevrolet.com www.jerryschevrolet.com

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 15

MAINTAIN AN INFINITE INVENTORY OF ORIGINAL MINI PARTS.

At your local MINI dealer, we believe that using Original MINI collision replacement parts will speed your repairs and increase your profitability. Original MINI parts assure an absolute perfect fit and function.

For Original MINI parts, contact any of these authorized MINI dealers.

MINI of Annapolis 25 Old Mill Bottom Road Annapolis, MD 21409 410-349-2565 fax: 410-349-2586

Crown MINI 8710 West Broad Street Richmond, VA 23294 804-527-6860 fax: 804-965-6254

MINI of Alexandria 5990 Duke Street Alexandria, VA 22304 703-461-6250 fax: 703-751-0595

MINI of Montgomery County 820 Russell Avenue Gaithersburg, MD 20879 Parts: 240-238-1204 Parts fax: 240-238-1493

MYMINIANNAPOLIS.COM

MINIOFALEXANDRIA.COM

CROWNMINI.COM

MINIOFMONTGOMERYCOUNTY.COM

© 2019 MINI USA, a division of BMW of North America, LLC. The MINI name, model names and logo are registered trademarks.

July 2019

15

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 16

LOCAL

An impressive day in Virginia Beach.

NEWS

Photos courtesy of SkillsUSA

Safety was a big part of this competition, as students/contestants had to abide by all manufacturers’ safety recommendations and wear the correct PPE attire. Students were judged by volunteers from the collision repair and automotive refinishing industry on their knowledge, skills and overall performance for the competition. Volunteers from GEICO and USAA helped with judging, interviewing, scoring and estimating. FinishMaster provided materials, while Axalta provided materials and volunteer judges. The winners were as follows:

VA SkillsUSA: A Spotlight on Rising Talent The SkillsUSA Virginia State Leadership Conference was recently held at Rick Hendrick Collision Center in Virginia Beach. Participating high school and college students from all over the Commonwealth had to demonstrate their skills and knowledge in various collision/refinishing segments, including ASE-style knowledge testing, estimating, welding, plastic repair, color blending, scratch repair and metal straightening techniques.

16

July 2019

Collision Repair Technology – College 1. Trevor Erickson, Tidewater Community College 2. Franklin Guerra Recinos, Charlottesville Albemarle Technical Education Center 3. Jayson A’len Delgado, Arlington Career Center Collision Repair Technology – High School 1. Austin Seay, Spotslyvania Career & Technical Center 2. Hayden Orndorff, Dowell J. Howard Vocational Center 3. Sammy Simmons, Chesapeake Career Center Automotive Refinishing Technology – College 1. Taylor Williby, Tazewell County Career & Tech Center

Automotive Refinishing Technology – High School 1. Dirk Young, Northern Neck Technical Center 2. Savannah Christian, Tazewell County Career & Tech Center 3. Justin Altman, Virginia Beach Technical & Career Education Center

H&D

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 17

WHY GENUINE PARTS? It’s the Right Thing to Do

You lose money when aftermarket parts don’t fit. Toyota Dealers are your best source for Genuine Toyota Parts. All it takes is one call.

For Toyota Genuine Parts please call one of these authorized local Toyota Dealers: Antwerpen Toyota 12420 Auto Drive Clarksville, MD 21029 Phone: 410-988-9272 Fax: 443-539-4022 darnold@antwerpenauto.com

Jerry’s Toyota 8001 Belair Road Baltimore, MD 21236 Phone: 410-661-4610 Fax: 443-455-1453 toyotaparts@jerrystoyota.com driley@jerrystoyota.com

Koons Toyota Annapolis 1107 West Street Annapolis,MD 21401 Phone:(800)262-3330 Fax:(410)280-6361 roy.easter@koons.com

Younger Toyota 1935 Dual Highway Hagerstown, MD 21740 Phone: 800-296-1190 Fax: 301-733-5465 dthompson@youngertoyota.com

ToyotaPartsAndService.com July 2019

17

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 18

WMABA hits North Carolina.

NATIONAL

NEWS Represented at National AASP Board Meeting WMABA Executive Director Jordan Hendler and Board member Steve Krieps recently represented the association at the Alliance of Automotive Service Providers (AASP) National Board meeting at Autoshop Solutions in Apex, NC. The semi-annual gathering allowed various AASP state affiliates to share updates and ideas on their various activities and initiatives on behalf of the industry.

Hendler began her update by sharing the success of the WMABA-presented Collision Professional Repairer Education Program (P.R.E.P.) at the 2019 NORTHEAST® Automotive Services Show in Secaucus, NJ. For the second year, WMABA partnered with AASP’s New Jersey affiliate in providing national-level speakers and seminars at the long-running trade show.

“It’s one of the best things that has happened to us in the last 10 years or so. We’re attracting people from all across the country; it’s bolstered the visibility of everyone involved. For two local associations, we’re putting together something that’s nationally recognized.”

On the legislative front, Hendler noted that WMABA is monitoring various bills across the country, including those that aim to establish OEM-required/recommended procedures as the standard of repair.

CALENDAR OF

EVENTS CLASS LISTINGS July 10, 2019 THE ART & SCIENCE OF ESTIMATOR INTERACTIONS James Rumsey Technical Institute, Martinsburg, WV July 11, 2019 UNDERSTANDING THE CYCLE TIME PROCESS Alexandria Training Center, Alexandria, VA

18

July 2019

WMABA Board member Steve Krieps and Executive Director Jordan Hendler represented the association at the AASP National Board meeting in Apex, NC.

“We’re very interested in what’s going on with the OE procedure bills. If there are states that succeed, getting it done in Virginia, Maryland and probably West Virginia would be a lot easier.

Our congratulations to those who are going down that path, because that takes a lot of effort.”

Krieps provided an update on various legislative activities in West Virginia, including a bill that aimed to eliminate state vehicle inspections and allow for “as is” sales. While Krieps was pleased to see inspections removed, he expressed concerns over “as is” sales now being allowed if the vehicle is worth less than $4,000, has over 100,000 miles or is seven years or older.

“The worry with this is that this will just be the beginning and the [stipulations] will change.”

Information on AASP National is available at autoservice providers.com. H&D

Executive Director’s Thoughts

Our connections to other associations are some of the most important relationships we have. We learn from each other – what works and doesn’t – and we can generate new ideas, too! It is for the betterment of the whole industry that the groups have these types of opportunities. - Jordan Hendler

Industry training opportunities and don't-miss events.

July 25, 2019 COLOR THEORY, MIXING TONERS & TINTING Tidewater Community College, Chesapeake, VA

August 7, 2019 UNDERSTANDING THE CYCLE TIME PROCESS James Rumsey Technical Institute, Martinsburg, WV

August 22, 2019 UNDERSTANDING THE CYCLE TIME PROCESS Alexandria Training Center, Alexandria, VA

www.i-car.com or (800) 422-7872 for info

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 19

RAE is North America’s premier supplier of OE certified repair equipment.

Our OE approved systems and products are the “preferred choice” for use in collision repair because the system or products have already been prescreened by the car manufacturer.

PHONE: 732-495-7900 FAX: 732-495-7904 E-MAIL: bill@rae1.com www.raeservice.com VISIT US ON FACEBOOK www.facebook.com/ReliableAutomotiveEquipment

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 20

Tips for prevention and safety.

NATIONAL

NEWS

Mike Anderson Warns of Shop Computer Ransom Scheme

20

July 2019

Mike Anderson of Collision Advice (collisionadvice.com) is cautioning the collision repair industry to protect itself from a dangerous new ransom scheme that is specifically targeting body shops.

In the past two months, Anderson has received reports from facilities across the country that their IT systems were hijacked and held hostage for ransom. In these cases, the shops’ systems were frozen to the point where even a computer mouse was unusable. These shops were then contacted by the assailants and told to pay large amounts of money in bitcoin to free the systems. According to Anderson, the ransom amounts ranged from $5,000 to $100,000. In most cases, the shops paid the ransom in order to get their computers back up and running.

“The way these people get into the computers to hold these shops hostage is through an open port. It’s really important that you have your IT person or company make sure you don’t have any open ports. You have to make sure you have everything locked down.”

The scheme recently hit WMABA Board member Barry Dorn when an employee at his shop (Dorn’s Body & Paint; Mechanicsville, VA) opened an email that appeared to be from a past repair customer. When that employee clicked on the attachment in the email, the computer froze and displayed a message demanding just under $1,000 in bitcoin (along with a threat to increase that amount with each passing day). Dorn contacted his IT expert, who shut the computer off from the network and swapped out the hard drive with a backup that was already mapped to that employee’s computer.

“Had we not had that level of backup, we would have either had to pay this person or deal without that computer,” Dorn says. “If the email doesn’t look right or you don’t know where it came from, don’t open it.”

Shops that would like more information on the attacks and ways to better shield themselves are encouraged to contact Collision Advice at (703) 898-0715. H&D

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 21

Unsurpassed Quality. Genuine Hyundai Parts.

HYUNDAI IS PROUD OF ITS REPUTATION FOR QUALITY AND SERVICE. SO ARE THE DEALERS AND BODY SHOPS WHO RELY ON GENUINE HYUNDAI PARTS. TO MAKE CERTAIN THAT YOU GET THE RIGHT HYUNDAI PART, ASK FOR A HYUNDAI WHOLESALE PARTS SPECIALIST. For Genuine Hyundai parts, contact an Authorized Hyundai Dealer.

Fairfax Hyundai 10925 Fairfax Blvd.

Fairfax, VA 22030 Phone: 703-273-5188 FAX: 703-352-3115 E-mail: parts@fairfaxhyundaiinc.com

Fitzgerald Lakeforest Hyundai 905 North Frederick Ave. Gaithersburg, MD 20879 Phone: 301-670-4881 Fax: 301-670-1595

Malloy Hyundai 1880 Opitz Blvd.

Woodbridge, VA 22191 Parts Direct: 703-490-8263 Fax: 703-490-3864 E-mail: hmkparts@aol.com

July 2019

21

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 22

NATIONAL

NEWS SEMA 2019 to Feature Solid Slate of Repairer Driven Education

It’s never too early to start thinking about what you can do to improve your business. With that in mind, now is the time to make travel plans for the 2019 SEMA Show at the Las Vegas Convention Center this November.

Every year, the Society of Collision Repair Specialists (SCRS) brings together a solid slate of industry professionals for its ongoing Repairer Driven Education (RDE) Series, which runs this year from November 4 to November 8. SCRS Executive Director Aaron Schulenburg is thrilled to share early details of some of these courses with Hammer & Dolly.

“We really try hard to make sure that we find new folks, new voices and new perspectives to bring into the room. In addition to our tenured speakers, who are subject matter experts everyone looks forward to hearing from, having new voices is something that keeps it interesting and engaging, especially for those who come back year after year.”

Among those new speakers is Scott Broaddus, a financial planner from Virginia, who will present “Be Your Own Berkshire.” This seminar will address such things as calculating internal and external ROI, what to do with money you earned and investment opportunities.

“While not collision-industry specific, a topic like this fits perfectly for the types of small business-related topics that we can introduce our audience to. It’s a nice way to expand knowledge in such an important area that can be a bit unfamiliar to many business owners, and it’s also a way that we as an association can help introduce people to the resources we have behind our member benefits, such as the 401(k) program that we just launched. Scott is an advisor in that program and has an intricate understanding of business-savvy ideas to help owner investments as well as [provide] support for those owners and what they can do for their employees and ways to draw more people into their business.”

Another fresh element to this year’s slate is a November 4 keynote workshop centered around business communications led by Paul Webb and Elle Artison of WebbVT. “Advanced Business Communications – The A-B-Cs of Building Trust” will focus on how people buy products through visual, auditory and kinesthetic communication styles.

“This will appeal to all attendees who can apply this back to their own businesses. It can even appeal to the exhibitors who will be selling on the floor and the fellow speakers who can explore how they communicate with their audiences. We got rave reviews about Paul’s message from some of our members who attended the BMW CCRC conference, and we are really excited to include him and Elle in the lineup.”

“We really try hard to make sure that we find new folks, new voices and new perspectives to bring into the room.

In addition to our tenured speakers, who are subject matter experts everyone looks forward to hearing from, having new voices is something that keeps it interesting and engaging, especially for those who come back year after year.” - Aaron Schulenburg

22

July 2019

Mike Anderson (Collision Advice), who is one of the most notable faces in the collision repair industry, has become a staple to SCRS’ RDE series and returns this year for two major presentations. On November 4, he will pair up with Danny Gredinberg, administrator of the Database Enhancement Gateway (DEG; degweb.org), for “Educate Consumers on Safe Repairs with Owner’s Manuals.” He will also co-present “Overcoming Objections to Scanning” with Jake Rodenroth of asTech on November 6.

“Mike just brings something special to the front of any room that he is in. He has a charisma that people are just drawn to that helps them see the vision he is trying to convey in ways that they are excited about going home and implementing. I think that is really what Repairer Driven Education is all about. It’s about ideas that are implementable and can help people transform their businesses to be more successful. There is a spark of energy at SEMA that doesn’t exist anywhere else, and Mike really taps into that.”

The 2019 RDE Series will be bolstered by a number of interesting panels, including “Mobility: The Future of Automotive Protection and Beautification” (led by PPG Automotive Refinish) and “Offset Tech Shortages with Improved Efficiency” (led by Shelia Principio of BASF Automotive Refinish).

“PPG and BASF tapped into their networks to pull together some really compelling panels to talk with our audience that we are really excited about.”

Additional highlights will include a panel discussion on repair processes led by Doug Craig of LORD Corporation, an engaging conversation on the future of DRPs led by Pete Tagliapietra of NuGenIT and a practical conversation on how to make more money hosted by Steve Trapp of Axalta Coating Systems. Additionally, “Completing ‘Thorough and Workmanlike’ Repairs” from David Smith (Auto Body Experts) will provide topical and insightful information in the era of OEM repairs.

After an extremely successful debut at the 2018 SEMA Show, the IDEAS Collide Showcase makes its return on November 8 with a new lineup of professionals exploring innovation.

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 23

RDE 2019 takes shape.

Wheel Collision Center

Excellence in Wheel Sales and Repair

BY ALANA BONILLO

“It was one of the most remarked upon sessions we had all week. Many attendees shared that they were grateful for the opportunity to be exposed to topics that they may not have necessarily lined up to hear about had it not been presented in this brief, quick-hitting format.”

Although this year’s showcase is still in the planning stages, Schulenburg anticipates the 2019 IDEAS Collide presentation will further the momentum started last year.

“It is probably the thing I am looking forward to the most. I love new programming, and the feedback confirms that it is the right thing for the industry right now.”

For the complete SEMA Repair Driven Education schedule (plus information on how to register), visit semashow.com/scrs. More information on the Society of Collision Repair Specialists is available at scrs.com. Look for more SEMA pre-show coverage in next month’s Hammer & Dolly. H&D

Patent assures

100% WHEEL INTEGRITY • From $77/wheel • Sales/Exchange • Superior Workmanship

NEW 2019

ONLINE OEM WHEEL CATALOG Stocking THOUSANDS of refinished wheels!

7286 Penn Drive, Bath, PA 18014

Executive Director’s Thoughts

I feel like a record on repeat, but seriously, you all need to go to SEMA! Get the latest and greatest in education and see all the vendor products. It’s worth every penny – and your time! - Jordan Hendler

• Tested Process • Guaranteed Lifetime Warranty!

www.wheelcollision.com

1.800.292.RIMS (7467)

OVER 40 YEARS NISSAN EXPERIENCE #1 WHOLESALE DEALER IN DISTRICT MULTIPLE DELIVERY DRIVERS Visit Us 14777 Jefferson Davis Highway Woodbridge, Virginia 22191 M-F 8am-7pm SAT 8am-5pm

Contact Us E-mail: parts@cowlesauto.com Phone Number: 703-497-3097 Fax Number: 703-490-4407 www.cowlesnissan.com

July 2019

23

HD0719.qxp_Layout 1 6/11/19 1:31 PM Page 24

GENUINE NISSAN PARTS

MAKE ALL THE DIFFERENCE.

Only Genuine Nissan Parts deliver the fit, reliability, and performance to meet your shop’s collision repair needs.

So keep it original, and keep it real with Genuine Nissan Parts.

Contact these Nissan dealers for all your parts needs: Sheehy Nissan of Manassas 9010 Liberia Ave Manassas, VA 20110 Toll Free: 800-969-4778 Local Direct: 703-361-0377 Fax: 703-361-5165 martinfisher@sheehy.com

Passport Nissan 5000 Auth Way Suitland, MD 20746 Phone: 301-423-6930 Fax: 301-423-2965

NEW CHIEF MI200T

Premium Squeeze Type Resistance Spot Welder with Inverter Head

Sheehy Nissan of White Marsh 5361 Nottingridge Rd. White Marsh, MD 21162 Parts: 443-270-9001 Parts Fax: 443-270-8993 wmparts@sheehy.com sheehynissanofwhitemarshparts.com

Cowles Nissan of Woodbridge 14777 Jefferson Davis Hwy. Wodbridge, VA 22191 Phone: 703-497-3097 Parts Fax: 703-497-4407 Email: parts@cowlesauto.com cowlesnissan.com

MERIDIAN -

FEATURING GALILEO™ SCANNER High Power Laser State-of-the-art optical path Robust Construction High-Tech optical components Thermal resistant technology Stable perfect plane rotation

Guaranteed LOW PRICES!*

Serving Virginia, Maryland, Delaware and E. Pennsylvania

The most worldwide OEM approvals in the industry! www.crashmax.com * Lease Financing Available 24

July 2019

AUTHORIZED CHIEF AUTOMOTIVE TECHNOLOGIES DISTRIBUTOR

866-796-6656 Call for your no obligation measuring demo today!

HD0719.qxp_Layout 1 6/11/19 1:32 PM Page 25

Diagnostically speaking, there is no substitute.

Porsche technology.

Porsche Genuine Service & Parts.

Contact one of these authorized dealers.

Porsche Bethesda 11990 Rockville Pike North Bethesda, MD 855-683-3144 Fax 301-945-4341 bethesda.porschedealer.com

Porsche Silver Spring 3141 Automobile Boulevard Silver Spring, MD 844-413-6929 Fax 301-890-3748 silverspring.porschedealer.com

Porsche of Arlington 3154 Jefferson Davis Highway Arlington, VA 703-684-8835 Fax 703-518-0467 arlington.porschedealer.com

Euroclassics Porsche 11900 Midlothian Turnpike Midlothian, VA 804-794-3399 Fax 804-794-9771 euroclassics.porschedealer.com

Checkered Flag Porsche 2865 Virginia Beach Boulevard Virginia Beach, VA 757-687-3483 Fax 757-687-3490 checkered-flag.porschedealer.com

Š 2019 Porsche Cars North America Inc. Porsche recommends seat belt usage and observance of traffic laws at all times.

July 2019

25

HD0719.qxp_Layout 1 6/11/19 1:32 PM Page 26

INDUSTRY

Views on a parts problem.

ADVICE

Do you have a question for Mike? Contact Hammer & Dolly Editorial Director Joel Gausten at joel@grecopublishing.com or (973) 600-9288, and we’ll ask him in a future issue.

ASK MIKE

WHAT ARE YOUR THOUGHTS ON THE PARTS DEFINITION DEBATE?

As a follow-up to last month’s cover story (“The Definition Debate: Are Your Parts What They Appear?”), we “ASK MIKE” to share some of his thoughts on the inter-industry parts definition debates currently being facilitated by the Collision Industry Conference (CIC) and the Collision Industry Electronic Commerce Association (CIECA). We at Hammer & Dolly hope you find this following exchange useful, and we encourage you to reach out to us if you have a question for Mike on this or any industry-related matter that he can answer in a subsequent issue.

Hammer & Dolly: Mike, we’ve been hearing a lot about parts definitions lately, especially in this magazine. What’s your take on the situation?

Mike Anderson: There are really two different issues at hand. The first issue is coming up with an alternative category for when shops price match a part. The second issue is that some suppliers would like a new definition or category for a type of aftermarket part. People probably focus on one issue or the other, but not both.

With the first issue, an insurance company might [write for] an aftermarket part, and then a shop will choose to price match it for an OEM part. I recognize that some shops choose to be a DRP, and that’s their business decision. But if that’s their decision, when they price match and change the part type to OEM, even if it’s selling it at a lesser price, it will hurt

26

July 2019

their DRP score. If they leave it aftermarket, and then some of the OEM manufacturers come out with scorecards [as part of their certification programs], it’ll harm those scorecards. The shops are damned if they do and damned if they don’t.

Some shops give some insurance companies a discount on OEM parts. If they price match and that insurance company also takes a discount, the shops get a double hit on it. If the shop leaves it as ‘aftermarket’ in the estimating system, the sale says ‘aftermarket’ in the accounting system, but the cost is for OEM. It overstates your gross profit for aftermarket parts, and it understates your gross profit for OEM parts.

There are multiple reasons why there needs to be a category so that when a shop price matches, they can use it from an accounting perspective and also so it won’t have a negative impact if they choose to be a DRP. At the same time, their scorecards wouldn’t be hurt with the OEMs. The reality is, if the insurance companies are getting the benefit of the price match, they should allow the shop to change it to an OEM part on the estimate. I understand this isn’t an issue for you if you’re not a DRP. I recognize that a lot of shops choose to be a DRP; therefore, they have to worry about their scorecards.

With the second issue, there are some parties in the industry that would like to see a description for a different type of aftermarket part from a company that may or may not be a supplier for the OEM. Those are my words –

not the exact definition that they’re trying to use on the CIECA calls – but that definition is misleading and very subjective. When people start saying that the supplier that makes that part may or may not be a supplier for the OEM, and they want the term ‘OEM’ to be in the aftermarket parts description, that is very misleading to the consumer. I don’t think the word ‘OEM’ needs to be in there at all. People have their arguments based on who they work for. I feel like I can speak on behalf of collision repairers that it is very misleading that it ‘may’ be from the supplier of an OEM part. Who’s to say that it is? We don’t need a category for this; I think it’s a negative thing. H&D Mike Anderson is an Accredited Automotive Manager (AAM) and the former owner of Wagonwork Collision Centers, two highly acclaimed shops located in Alexandria, VA. He has served as a member of many industry organizations throughout his career, including the WMABA Board of Directors, the Mitchell Advisory Board, the MOTOR Advisory Board, the ASE Test Review Committee, the National Auto Body Council, the Collision Industry Conference and the Society of Collision Repair Specialists. Additionally, he is a past Virginia SkillsUSA chairman, serves as a facilitator for Axalta Coating Systems’ highly recognized Business Council 20 Groups in both the US and Canada and facilitates numerous courses for Axalta Coating Systems’ Educational Series. He currently offers expert industry consulting via his latest venture, Collision Advice (collisionadvice.com).

HD0719.qxp_Layout 1 6/11/19 1:32 PM Page 27

July 2019

27

HD0719.qxp_Layout 1 6/11/19 1:32 PM Page 28

Audi dealers strive to make you an Audi Genuine Parts fan •

Audi Parts Professionals are your subject matter experts on collision parts, replacement components and mechanical items.

•

Many Audi dealers offer technical service support hotline access that can reduce your repair times and help you meet an on-time promised delivery.

•

Installing Audi Genuine Parts contributes towards improved cycle time that makes both your customer and their insurance company happier.

•

Regardless of the age of your customer’s Audi, Audi dealers have access to over 200,000 part numbers.

No other supplier comes close.

Helping you do business is our business. Order Audi Genuine Parts from these select dealers.

Audi Arlington 3200 Columbia Pike Alexandria, VA 22204 703.739.7490 Fax: 703.684.8420

Audi Bethesda 5206 River Road Bethesda, MD 20816 Parts Direct: 240.762.5636 Parts Fax: 301.718.1847 www.audibethesda.com

Rockville Audi 1125 Rockville Pike Rockville, MD 20852 Parts Direct: 301.296.2870 Parts Fax: 301.762.5055 www.rockville-audi.com

Audi Owings Mills 9804 Reisterstown Road Owings Mills, MD 21117 Parts: 877-411-6825 Parts Fax: 410-372-3380 www.audiowingsmills.com

Audi Annapolis 1833 West Street Annapolis, MD 21401 Parts Direct: 443.482.3280 Parts Fax: 443.482.3281 www.audiannapolis.com

Audi Chantilly 14839 Stonecroft Center Court Chantilly, VA 20151 703.956.2100 Fax: 703.956.2139 www.audichantilly.com

Audi Silver Spring 3151 Automobile Boulevard Silver Spring, MD 20904 844.413.6929 Fax: 301.890.3748 www.audisilverspringparts.com

Audi Virginia Beach 2865 Virginia Beach Boulevard Virginia Beach, VA 23452 Toll Free: 800.277.2122 Parts Direct: 757.687.3483 Fax: 757.687.3490 www.checkeredflag.com

28

July 2019

HD0719.qxp_Layout 1 6/11/19 1:32 PM Page 29

An association fostering the exchange of ideas and providing a voice and support for the collision repair professional.

Position Your Business as a Leader!

OFFICERS

PRESIDENT: Torchy Chandler torchy.chandler@gmail.com 410-309-2242

VICE PRESIDENT: Bill Hawkins hawkinswilliamjr@gmail.com 510-915-2283

SECRETARY: Phil Rice

TREASURER: Barbara Chase barbara@siskautobody.com 301-855-5525

phil@ricewoods.com 540-846-6617

BOARD OF DIRECTORS

PAST PRESIDENT: Mark Schaech Jr. markschaech@gmail.com 410-358-5155

Barry Dorn bdorn@dornsbodyandpaint.com 804-746-3928

Rodney Bolton rbolton@aacps.org 443-386-0066

Just like equipment and training, WMABA membership is not only a commitment to excellence, but also a valuable investment.

WMABA is recognized both regionally and nationally as the key forum for the exchange of ideas concerning the D.C., MD, VA and WV collision repair industry. It is the venue to discuss, learn about and impact evolving standards and policies in the technical, administrative and legislative fronts of our industry.

Shops and industry supporters can best develop themselves and their employees by actively engaging in the association and its activities.

Automotive collision repair facilities in Maryland, Virginia, West Virginia and Washington, D.C. who are willing to adopt WMABA’s Standards of Membership and offer a guarantee to their consumers are encouraged to engage their business as an active member of the association. For over 40 years, the WMABA membership of professional collision repair businesses and affiliates have committed to operating at a higher standard on behalf of their industry and their consumers. Over the years, WMABA has proudly represented the collision repair industry at hearings on Capitol Hill, in Annapolis, MD, and Richmond, VA as well as almost every national collision repair event. While WMABA has a rich history of dedicated men and women serving the local collision repair community, WMABA also boasts numerous past and current accomplished Board members who represent our membership at the national level.

WMABA offers current and dynamic discussion forums on topics facing collision repairers, technical information and educational seminars, opportunities to network and discuss pressing topics with leaders of the collision repair industry, an arbitration program that works with consumers to help resolve issues they might have, apprenticeship programs, legislative representation and the ability to receive and contribute to one of the nation’s leading collision repair magazines, Hammer & Dolly.

EXECUTIVE DIRECTOR: Jordan Hendler jordanhendler@wmaba.com 804-789-9649 Kevin Burt kevinburt@walkermillcollision.com 301-336-1140

Ben Gibson bgibson@richmondmarinecenter.com 804-355-8151

Don Beaver don.beaver3551@gmail.com 443-235-6668

Contact Executive Director Jordan Hendler to find out how WMABA can amplify YOUR voice in the collision repair industry.

Danny Szarka danny@dynamiccollisionservices.com 410-500-9200

Steven Krieps srkrieps@live.com 304-755-1146

HD0719.qxp_Layout 1 6/11/19 1:32 PM Page 30

Alexandria Volkswagen 107 West Glebe Rd. Alexandria, VA 22305 703-684-7007 Fax: 703-684-4138

Fitzgerald Volkswagen 114 Baughmans Lane Frederick, MD 21702 Toll Free: 800-545-4745 Fax: 877-696-1841

e-mail: parts@alexandriavw.com

e-mail: parts@fitzmall.com www.fitzparts.com

Karen Radley Volkswagen 14700 Jefferson Davis Hwy. Woodbridge, VA 22191 703-550-0205 Fax: 703-643-0081

King Volkswagen 979 North Frederick Ave. Gaithersburg, MD 20879 Parts Direct: 240-403-2300 Fax:240-403-2398 e-mail: parts@vwking.com www.vwking.com

Ourisman Volkswagen of Bethesda 5415 Butler Road Bethesda,MD 20816 301-652-2452 Fax: 301-652-2589 e-mail: vwwholesale@ourisman.co

30

July 2019

Fitzgerald Volkswagen of Annapolis 34 Hudson Street Annapolis, MD 21401 Phone: 410-224-4636 Fax: 410-224-4264

Ourisman Volkswagen of Rockville 801 Rockville Pike Rockville, MD 20852 Parts Direct: 301-340-7668 Toll Free: 855-417-4511 Fax: 240-499-2488

www.fitzmall.com

e-mail: rockvilleparts@ourismanautomotive.com www.ourismanvolkswagenofrockville.com

Ourisman Volkswagen of Laurel 3371 Ft. Meade Rd. Laurel, MD 20724 Phone: 301-498-6050 Fax: 301-498-0157 www.laurelvolkswagen.com

HD0719.qxp_Layout 1 6/11/19 1:32 PM Page 31

Conquest your Mitsubishi parts needs!

Mitsubishi now o ers Genuine OEM parts through our new “Opt-OE” parts program at discounted prices. See Mitsubishi’s Ultra-Conquest parts and prices in the Optional OEM Suppliers category of popular collision estimating systems.

Ultra-Conquest Collision Parts Program Highlights:

• Available through all participating Northeastern area Mitsubishi dealers • Includes the majority of key collision components for select popular models • We can meet or beat aftermarket prices!

• Discounted prices on quality new and unblemished OEM parts • Automated price and part selection in collision estimating systems • High parts availability • Delivery to most major U.S. cities within 24 hours

To nd out more about Ultra-Conquest pricing contact your local Mitsubishi dealer.

For Genuine Mitsubishi parts, contact these authorized Mitsubishi Dealers.

Fitzgerald Mitsubishi 1930 West Street Annapolis, MD 21401 Direct: 410-224-4636 Fax: 410-224-4264 E-mail: adamsf@ tzmall.com

Younger Mitsubishi 1945 Dual Highway Hagerstown, MD 21740 Direct: 800-296-1190 Fax: 301-733-5465 www.youngermitsubishi.com

Jerry’s Mitsubishi 1906 E. Joppa Road Baltimore, MD 21234 Toll Free: 844-817-9406 Local: 443-219-2728 Fax: 443-403-1419 mitsubishiparts@jerrymitsubishi.com www.jerrysmitsubishi.com

Buy Genuine Mitsubishi Parts and get the perfect t at the perfect price.

10% off on all parts orders when you mention this ad.

For Genuine Subaru Body Parts, contact these Authorized Subaru Dealers.

Wilkins Subaru 6913 Ritchie Hwy #2, Glen Burnie, MD 21061 410-689-8066 Fax: 410-689-8008 subparts@wilkinsautomotive.com www.wilkinssubaru.com

Fitzgerald Lakeforest Subaru 905 North Frederick Ave., Gaithersburg, MD 20879 Phone: 301-670-4881 Fax: 301-670-1595

July 2019

31

HD0719.qxp_Layout 1 6/11/19 1:32 PM Page 32

COVER STORY

Another grand success.

1

2

3

4

5

6

7

8

9

10

11

2019 WMABA Golf Outing HIGHLIGHTS May 23, 2019 Lake Presidential Golf Club Upper Marlboro, MD Benefiting the Jerry Dalton Memorial Education Fund Always, in Memory of John A. Mattos COVERAGE BY ALICIA FIGURELLI

All names listed in captions are L-R unless otherwise noted.

1 AkzoNobel team 1: Richard Duncan;

2 AkzoNobel team 2: Xavier Conley; Steve

3 “WMABA Friends” team: Bob Fisher;

Larry Storck; Adam Hepp; Jim Turpin

McMahon Jr.; Steve McMahon; John Bolick

Dave Fisher Sr.

Heather Smith; Dean Berkheimer; Randy Nappier

Garland Knoblock; TJ Ostrom; Brett Berkheimer

Charlie Guy; Chris Birkett; Charles Lipford; Chris Guy

Christian Vasquez; Sean Jones

Austin; Larry Roth; Derek Totaro

Miljkovic; Walt Finch; Mike Pecilunas

Doug Christensen

4 BAPS Auto Paint Supply team 1: Al Fortin;

7 Mid-Atlantic Paint & Supply/Single Source team 2: Sam Chase; Timmy Littlejohn; Doug Johnson; Jason Butcher 10 PPG team 1: Matt Kessler; Ian Martin;

Danny Guilliams; Tom Brown

5 BAPS Auto Paint Supply team 2: Kristen Mack; 8 Hertz team 1: Sky McBarnette; Mike Flamand;

11 Packer Norris Parts team 1: Dennis Boyle; Amir

6 Mid-Atlantic Paint & Supply/Single Source team 1: 9 Hertz team 2 (pictured with Emily Ruben): Ben

12 Packer Norris Parts team 2: Dean Ellis;

HD0719.qxp_Layout 1 6/11/19 1:32 PM Page 33

12

13

14

15

16

17

18

19

20

21

22

23

13 Chesapeake Automotive Equipment team 1: Jake Autry; Paul Nowak; Pat O’Neill; Chris Kates (pictured with John Ryder and Stefano Moretto)

14 Chesapeake Automotive Equipment team 2: Kyle Middleton; Tim Kouneski; Jet Taylor; Simon Mazzone

17 BASF team 1: Jason McIntosh; Jim Huston; Donnie

18 BASF team 2: Tim Rossi; Matt Branson; Kurt

15 Auto Paint Supply team 1: Troy Bartz; Randy Lewis; Brian Hicks; Ronnie Sylvestor

16 Caliber Collision team: Jim Myer; Greg Crawford; Brandon Koethe; John Procacina

Stemeszki; Jim Beck

Sears; Roger Colbert

19 BASF team 3: Sean Jennings; Greg del Coco;

Thad Green; Rob Brunner

20 Hanagan’s Auto Body team: Anthony Hanagan; Shawn Hanagan; Nelson Hanagan; Tony Hanagan

21 D & V Auto Body Team: (pictured with Kevin Maharaj at far left) Glen Massie; Ron Reece; Jim MacKenzie; Andrew Peterson

22 Sherwin-Williams team 1: Chris Butler; Rich Sherrard; Bucky Hess; Owen Elliott

Haney; Johnny Conway; Chris Sickal

Brandon Meyer; David Fisher Jr.

23 Sherwin-Williams team 2: Zach Ward; Stephen 25 Not Pictured: Auto Paint Supply team 2.

24 Sherwin-Williams team 3: Tyler Graham;

24

HD0719.qxp_Layout 1 6/11/19 1:32 PM Page 34

Superior service starts with superior parts.

Rely on what Mazda drivers already know-Genuine Mazda parts extend a car's life.

Designed specifically for Mazda vehicles Get the right part the first time We're an accurate, trusted resource as close as your phone Give us the opportunity to serve you

Contact these Mazda dealers for all your parts needs: Brown’s Fairfax Mazda 10570 Lee Hwy. Fairfax, VA 22030 Toll Free: 800-234-8642 Phone: 703-385-3994 Fax: 703-591-5348

Nu Car Mazda 172 North Dupont Hwy. New Castle, DE 19720 Toll Free: 800-346-5283 Fax: 302-322-7135

Ourisman Mazda of Rockville 801 Rockville Pike Rockville, MD 20852 Parts Direct: 301-340-7668 Phone: 855-417-4511 Fax: 240-499-2488 e-mail: rockvilleparts@ourismanautomotive.com www.ourismanmazdaofrockville.com

Fitzgerald Mazda of Annapolis 1930 West Street Annapolis, MD 21401 Toll Free: 866-280-8022 Phone: 410-224-4636 Fax: 410-224-4264

Fitzgerald Mazda 114 Baughmans Lane Frederick, MD 21702 Toll Free: 800-545-4745 Fax 877-696-1841 E-mail parts@fitzmall.com www.fitzparts.com

34

www.fitzmall.com

July 2019

HD0719.qxp_Layout 1 6/11/19 1:32 PM Page 35

COVER STORY

WMABA would like to thank these sponsors for making this year’s Golf Outing such a success: LEVEL 1 SPONSORS

LEVEL 2 SPONSORS

BAPS Auto Paints & Supply Certified Automotive Parts Association

FinishMaster

National Coatings and Supplies

Single Source

WheelsOnsite

WMABA’s 2019 Jerry Dalton Memorial Education Fund fundraiser hole once again featured an exciting cornhole contest with raffle.

The Grand Prize of a Bose speaker was taken home by Dave Fisher, Sr., and Adam Hepp won the custom WMABA-branded cornhole game!

1

2

1. Tournament Winner Sherwin-Williams team 1

2. 2nd Place Team (Randomly Drawn): BAPS Auto Paint Supply team 1

3. 3rd Place Team (Randomly Drawn): D & V Auto Body team 4. Closest to the Pin (Hole #9) & Longest Drive (Hole #18) Winner: Owen Elliott 2019 HOLE SPONSORS

Chandler’s Collision Center Dorn’s Body & Paint Hammer & Dolly / Thomas Greco Publishing

3

4

BEVERAGE CART SPONSOR Single Source

July 2019

35

HD0719.qxp_Layout 1 6/11/19 1:32 PM Page 36

Get it right from the source.

Ford and Lincoln Mercury dealers are the one-stop source for all of your collision repair needs.

When you need fascias, grilles, headlamps, wheels or any other Ford Motor Company Genuine Part, call your local wholesaling dealership. They’re a great souce for technical and repair information as well. Using Genuine Parts can help your body shop reduce cycle time, improve relationships with insurance companies and satisfy customers. So get everything you need in just one call to your one-stop collision repair resource – your local Ford or Lincoln Mercury Dealership.

Contact us for all your parts needs: WALDORF FORD 2440 CRAIN HWY WALDORF, MD 20601 Phone: 301-843-3028 Fax: 301-843-0334 e-mail: parts@waldorfford.com waldorfford.com

JERRY'S FORD ALEXANDRIA 6510 LITTLE RIVER TURNPIKE ALEXANDRIA, VA 22312 Phone: 703-256-0638 Fax: 703-354-4834 e-mail: parts@jerrysford.com jerrysford.com

© 2018, Ford Motor Company

36

July 2019

HD0719.qxp_Layout 1 6/11/19 1:32 PM Page 37

It Takes Genuine Honda Collision Repair Parts To Achieve a Genuine Honda Fit. Honda collision repair parts are engineered and manufactured to Honda standards.

In the collision-repair business, time is money, and you can’t waste time on parts that almost fit properly. Use Genuine Honda replacement parts. Your reputation depends on it.

For Genuine Honda parts, contact these Authorized Honda dealers.

Ourisman Honda 3371 Ft. Meade Rd. Laurel, MD 20724 Direct: 301-498-6050 Fax: 301-498-0157 www.laurelhonda.com

Miller Honda 3985 Valley Pike Winchester, VA 22602 Direct: 800-296-5020 Direct Local: 540-868-9916 Fax: 540-869-1074 E-mail: bmorgan@drivemiller.com

July 2019

37

HD0719.qxp_Layout 1 6/11/19 1:32 PM Page 38

ADVERTISERS’ INDEX American Honda Motor Co. . . . .9 ATI . . . . . . . . . . . . . . . . . . . . . . .36 Audi Group . . . . . . . . . . . . . . . . .28 Axalta . . . . . . . . . . . . . . . . . . . . .IFC BASF . . . . . . . . . . . . . . . . . . . . .7 BMW Group . . . . . . . . . . . . . . . .4 CAPA . . . . . . . . . . . . . . . . . . . . .20 Chesapeake Automotive Equipment . . . . . . . . . . . . . . . . .38 Cowles Nissan . . . . . . . . . . . . . .23 Crashmax Equipment . . . . . . . .24 Empire Auto Parts . . . . . . . . . . .38 Fairfax Hyundai . . . . . . . . . . . . .36 Ford Group . . . . . . . . . . . . . . . . .36 Fred Beans Parts . . . . . . . . . . . .36 info@chesautoequip.com www.chesautoequip.com

(800) 604-9653

Sales, Service & Parts

GM Parts Group . . . . . . . . . . . . .14 Honda Group . . . . . . . . . . . . . . .37 Hyundai Group . . . . . . . . . . . . . .21 Jerry’s Ford . . . . . . . . . . . . . . . . .5 Koons Ford . . . . . . . . . . . . . . . . .27 Malloy Hyundai . . . . . . . . . . . . . .IFC Mazda Group . . . . . . . . . . . . . . .34 MINI Group . . . . . . . . . . . . . . . . .15 Mitsubishi Group . . . . . . . . . . . .31 Mopar Group . . . . . . . . . . . . . . .27 Nissan Group . . . . . . . . . . . . . . .24 Nucar . . . . . . . . . . . . . . . . . . . . .7 Packer Norris Parts . . . . . . . . . .IBC Porsche Group . . . . . . . . . . . . . .25 PPG . . . . . . . . . . . . . . . . . . . . . .OBC Reliable Automotive Equipment . . . . . . . . . . . . . . . . .19 Sherwin-Williams . . . . . . . . . . . .11 Subaru Group . . . . . . . . . . . . . . .31 Toyota Group . . . . . . . . . . . . . . .17 VW Group . . . . . . . . . . . . . . . . . .30 Wheel Collision Center . . . . . . .23

38

July 2019

HD0719.qxp_Layout 1 6/11/19 1:32 PM Page 39

HD0719.qxp_Layout 1 6/11/19 1:32 PM Page 40

NOTHING MATCHES TODAY’S COLORS BETTER Ford Ruby Red. Inspired by the vivid hues of the ruby gemstone.

Matching any color is easier when you’re spraying with the best.

Learn more at envirobase.com

©2019 PPG Industries, Inc. All rights reserved. The PPG Logo and Envirobase are registered trademarks of PPG Industries Ohio, Inc.