THE OFFICIAL PUBLICATION OF THE ALLIANCE OF AUTOMOTIVE SERVICE PROVIDERS/NEW JERSEY (www.AASPNJ.org) AND THE AUTOMOTIVE RECYCLERS ASSOCIATION OF NEW JERSEY (www.ARANJ.org)
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P.O. Box 734 Neptune, NJ 07753 EXECUTIVE DIRECTOR Charles Bryant 732-922-8909 / setlit4u@msn.com 2015 - 2017 OFFICERS PRESIDENT Jeff McDowell, Leslie’s Auto Body 732-738-1948 / chacki@aol.com COLLISION CHAIRMAN Jerry McNee, Ultimate Collision Repair, Inc. 732-494-1900 / ultimatecollision@att.net MECHANICAL CHAIRMAN Keith Krehel, Krehel Automotive Repair, Inc. 973-546-2828 / krehelauto@aol.com
VOLUME 46, NUMBER 10 | October 2016
CONTENTS 10 OUT OF BODY (AND MECHANICAL) EXPERIENCES 12 PRESIDENT’S MESSAGE 16 EXECUTIVE DIRECTOR’S MESSAGE
19 22 24 66
AASP/NJ ANNUAL MEETING NOTICE MECHANICAL CHAIRMAN’S MESSAGE I-CAR CALENDAR NJA ADVERTISERS’ INDEX
TREASURER Tom Elder, Compact Kars, Inc. 609-259-6373 / compactkars@aol.com SECRETARY Thomas Greco, Thomas Greco Publishing, Inc. 973-667-6922 / thomas@grecopublishing.com BOARD Dennis Cataldo, Jr., D&M Auto Body 732-251-4313 / jr@dnmautobody.com Dave Laganella, Peters Body and Fender 201-337-1200 / petersbandf@gmail.com
LOCAL NEWS by Chloe Durante 26 AMERICAN HONDA HOSTS COLLISION REPAIR INTEGRITY EVENT 32 C&L AUTO BODY MAKES A PROMISE TO GIVE BACK 36 “DO I HAVE TO SAY GOODBYE?” JOHN SWANSON RETIRES 42 AASP/NJ DONATES TO PROSTATE CANCER RESEARCH
Sam Mikhail, Prestige Auto Body 908-789-2020 / mikhail@goldcar.com Ted Rainer, Ocean Bay Auto Body 732-899-7900 / ted@oceanbayautobody.com Anthony Sauta, East Coast Auto Body 732-869-9999 / ecabofnj@aol.com Randy Scoras, Holmdel Auto Body 732-946-8388 / randy@holmdelautobody.com Anthony Trama, Bloomfield Auto Body 973-748-2608 / anthony@bloomfieldautobody.com
47 COVER STORY Photos by Chloe Durante and Frank Ingram
12TH ANNUAL LOU SCORAS MEMORIAL GOLF OUTING HIGHLIGHTS
BOARD ALLIED Joe Amato, The Amato Agency 732-530-6740 / joesr@amatoagency.com Mike Kaufmann, Advantage Dealer Services 973-332-7014 / mkaufmann@advantageds.com PAST PRESIDENT ATTENDING Tom Elder, Compact Kars 609-259-6373 / compactkars@aol.com
PUBLISHER Thomas Greco (thomas@grecopublishing.com) SALES DIRECTOR Alicia Figurelli (alicia@grecopublishing.com) EDITORIAL DIRECTOR Joel Gausten (joel@grecopublishing.com) CREATIVE DIRECTOR Lea Velocci (lea@grecopublishing.com) EDITORIAL ASSISTANT Chloe Durante (chloe@grecopublishing.com) OFFICE MANAGER Donna Greco (donna@grecopublishing.com)
NATIONAL FEATURE by Joel Gausten 56 SCRS to Bring Advanced Education to SEMA 2016 AUTOMOTIVE RECYCLERS ASSOCIATION OF NEW JERSEY 60 Wharton Insurance Briefs
CONTRIBUTING EDITORS Charles Bryant • Mario DeFilippis • Jeff McDowell Mitch Portnoi • Ron Ananian • Keith Krehel Jerry McNee Published by: Thomas Greco Publishing, Inc. 244 Chestnut Street, Suite 202, Nutley, NJ 07110 Corporate: (973) 667-6922 / FAX: (973) 235-1963
NEW JERSEY AUTOMOTIVE is published monthly and is sent to AASP/NJ and ARANJ members free of charge. Subscriptions are $24 per year. NEW JERSEY AUTOMOTIVE is published by Thomas Greco Publishing Inc., 244 Chestnut St., Nutley, NJ 07110. The editorial contents of NEW JERSEY AUTOMOTIVE are copyright © 2016 by Thomas Greco Publishing Inc. and may not be reproduced in any manner, either in whole or in part, without written permission from the publisher and/or editor. Articles in this publication do not necessarily reflect the opinions of Thomas Greco Publishing Inc. Cover and Stock Images courtesy of www.istockphoto.com.
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OUT OF BODY (AND MECHANICAL) EXPERIENCES
THE IDIOTPHOBIST
by THOMAS GRECO, PUBLISHER
These days, we live in a world of phobes and ists. Racist, sexist, misogynist, homophobe, xenophobe, Islamophobe. If you can name it, we have a phobe or an ist for it. Now, I can’t tell you I know the meaning of each and every one of these phobes or ists, so I don’t know if I’m any or all of them. But I do know of one ist that I am. I’m a proud, card-carrying Idiotphobist. That’s right, I am biased, prejudiced and deeply offended by idiots. Thus, I am an Idiotphobist. Colin Kaepernick and all these athletes kneeling during the National Anthem? They offend me because they are idiots. And it’s not because I’m PMCLogic_NJA.qxp_Layout 1 9/27/16 2:37 PM Page 1 some over-the-top flag waver looking for a reason to get upset at multimillionaires playing kids’ games. It’s because
they are committing a divisive action. No matter how well intentioned, a divisive act will never bring people together. Isn’t that what they want? For people to unite and become more aware of their cause? What better way to do that than to kneel during the National Anthem? Yeah, sure. The first thing I think of when I see that is oppression or bad cops. No, the first thing I think of is that these guys are a bunch of idiots who have no idea what respect is. Symbols mean different things to different people. I never served in the military, but my dad fought in World War II, so the Anthem and the flag do have significance in my eyes. And ultimately, for the vast majority of Americans, the Anthem and the flag are all about respect. Just like a coach. Or a
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teacher. Or a parent. Or a cop. Sorry, I don’t give a damn about their freedom of speech. Stand up and have some friggin’ respect. Maybe if we had a little bit more respect and a little less protesting, things might get better. And another thing. I am tired of this Black Lives Matter and All Lives Matter debate. You know what? SOME LIVES DON’T MATTER. Your life matters. My life matters. But that monster who made those bombs in Seaside and Elizabeth and New York? His life doesn’t matter. That psychopath who shot up that church in North Carolina? His life doesn’t matter. The maniac who killed those cops in Dallas? His life
newspapers or TV or whatever form of communication you look to, there is nothing but chaos and division. And it is all media-driven. As a member of the media, I’m angered by that more than anything. There isn’t any more discretion. There isn’t any more accountability. There isn’t any more journalism that isn’t biased. It’s a world gone mad. And if you think either Trump or Clinton will lead us out of this, well then I have a bridge to sell you. Cheap. I am a child of the Sixties. Probably the most turbulent time of the last 100 years. A lot of people like to say it’s as bad as it was then. It isn’t. We were in a war where we lost 50,000 American kids. Civil rights may not be where we all
didn’t matter. Those animals who shot up the movie theater in Colorado, the mall in Seattle and the banquet in San Bernardino? No f#$king way do their lives matter. So let them make up all the hashtags and slogans they want. It’s all a bunch of social media horse crap. And it’s ripping this country apart. Whether it’s the Internet or the
want them to be, but they are light years away from 1966. So it’s not that bad. Yet. But we’re getting there. And we won’t have the Beatles or Motown to save us. #dontbeanidiot NJA
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PRESIDENT’S MESSAGE
LOOKING AHEAD It’s hard to believe that fall is already upon us, but here we are in October. We at AASP/NJ are looking ahead to a busy season on the heels of a successful summer spent serving the collision and mechanical repair
by JEFF MCDOWELL
communities. Our association closed out the season with our annual Lou Scoras Memorial Golf Outing on August 29, held once again at the beautiful Colonia Country Club. As expected, we had a great showing of support in
honor of Lou’s memory and a terrific day of relaxation for a good cause. If you weren’t able to make this year’s Golf Outing, please turn to page 47 for highlights of the event. While you’re checking out coverage of our 2016 Golf Outing, I encourage you to please pay special attention to page 48. AASP/NJ would not be able to host events like this one for our members without the help and support of industry-leading companies like the ones you see listed on our sponsors page – as well as those you see advertising throughout this magazine! The next time you’re in need of parts, a new piece of equipment, tools, or any service related to running a repair business, please look to our supporters first, as they are the ones who are supporting us. Looking ahead, AASP/NJ is proud to announce its 2016 Annual Meeting, which will be held on October 26 at the Gran Centurions in Clark. We’ve got another exciting night planned, with a special address from I-CAR on the future of the industry and how we as repairers can adapt to the changes coming our way. To register, please complete and return the flyer on page 19 or contact AASP/NJ Executive Director Charles Bryant at (732) 9228909. I hope to see you there! NJA
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EXECUTIVE DIRECTOR’S MESSAGE
GIVE ME A BREAK! THE TIME HAS COME FOR THINGS TO CHANGE
by CHARLES BRYANT
Maybe I am more fed up with the injustices imposed on consumers and collision shops than most people, but I run an industry Hot Line and hear all the horror stories that consumers and collision shops face every day. Their problems stem from certain insurers simply refusing to pay for what it costs to properly and safely repair collision-damaged vehicles. I have heard the same old sayings from insurers time and time again, such as, “We don’t pay for that” or “This is all we are going to pay,” when the amount being offered is only a fraction of what it actually takes to repair the vehicle. These are not statements that are consistent with making all reasonable efforts to reach an agreed price with the repair facility chosen by the insured, which is the standard required by the regulations governing fair claim settlement practices in New Jersey. For this reason, I say give me a break! I have had it with the collision industry constantly being the low man on the pay scale. What makes it less expensive to perform collision repairs than mechanical repairs? The insurance companies! PERIOD! The only reason that collision shops are being paid less than mechanical shops for their hard work is because the collision shop and their customers have an insurer standing in the way, unlike the mechanical shops. The Labor Rates for any industry should be established based on what consumers are willing to pay for the services, not based on an amount that an insurer has improperly limited payments to by dictating what they want to pay. Even the regulations that govern fair claim settlement practices state that insurers must make all reasonable efforts to reach an agreed price with the shop of the consumer’s own choice. However, on a regular basis, insurers walk into collision shops and dictate what they
are going to pay for services. Then, if the shops do not surrender and accept whatever the insurer wants to pay, the insurer attempts to turn the vehicle owner against the shop by claiming that the facility is attempting to overcharge for the services. This is nothing new (and I have no doubt that it will continue as long as the collision industry remains fragmented), but somehow, the shops will figure out a way to manipulate the system just enough to get by. Nevertheless, there are other issues on the horizon that are about to cause even more problems than the Labor Rate debacle. There are new vehicles that are being produced every single day that are equipped with new technology and electronic driver assistance systems. These systems are going to have to be tested and repaired when collisions occur. I am talking about things like Collision Avoidance Systems, Predictive Emergency Braking Systems, Forward Collision Warning, Lane Departure Warning Systems, Lane Change Assistance, Adaptive Cruise Control, Advanced Emergency Braking Systems, Tire Pressure Monitoring and Driver Drowsiness
16 | New Jersey Automotive | October 2016
Detection. Most people probably have never even heard of some of these systems, never mind have any idea what will be required to repair them if their car is in a collision. One thing is for sure; the average repair technician will certainly need to go back to school to repair these systems. Additionally, because things are changing so fast, they need to be prepared to continue their education on a regular basis. But is who is going to pay for it? The type of training that is going to be required to repair these modern rolling computers is very expensive. Collision shops that are getting paid only half of what their Labor Rate should be are certainly not going to be able to absorb the high cost of training. Not to mention there is already a serious lack of available repair technicians who can repair these complicated automobiles. And in case everyone is not already aware, there aren’t too many young people interested in joining the collision industry. The bottom line is, why would they? When insurance companies are paying the shops half of what a fair and reasonable Labor Rate should be, it prevents the shops from being able to pay technicians a reasonable salary. For the life of
New Jersey Automotive | October 2016 | 17
EXECUTIVE DIRECTOR’S MESSAGE me, I just can’t understand why the insurance industry doesn’t open their eyes and see what they are causing by continuing to short-pay the claims. I have no doubt that before long, the shortage of repair technicians will result in delayed repairs, which is exactly what the insurers constantly complain about. Remember the additional expense incurred with rental cars? Since insurers are in the business of looking into the future and analyzing potential risks, one would think that they would realize that they are actually creating more problems for themselves by short-paying claims. AASP/NJ members are constantly reporting that insurers are refusing to pay for necessary operations. In the past, if certain operations like R&I moldings or repairing pinch welds after frame repairs were denied, it was not a safety issue. It might result in a lower-quality job, but it would not likely result in an unsafe vehicle. However, with these modern vehicles and their advanced technology, the operations are no longer optional, but vital to the safety of the consumer. In the past, shops could simply not perform certain repairs/operations that they were not getting paid for. Now, if these repairs/ operations are not performed, the shops are putting consumers’ lives at risk by putting them back on the road with unsafe vehicles. The excuse that the shop did not perform the operation because the insurer would not pay for it will no longer fly! Recently, members have been calling the AASP/NJ Hot Line to report issues of insurers refusing to pay for pre- and post-repair scans. The scanning of vehicles before and after the repairs is a huge industry issue right now. Because it is fairly new (or at least new as far as being mandatory), some insurers started out claiming that they would not pay for it at all. However, when shown documentation from the vehicle manufacturer that it must be done, they went from refusing to pay for it to limiting the amount they would pay for the procedure to a ridiculously low number. Some of the vehicle manufacturers have issued
position statements that pre- and post-repair scanning MUST be done. Some are still recommending it, while others have not yet addressed it. Until everyone gets on the same page, I have no doubt that this issue is going to cause disputes between the shops and insurers. To conclude, I have to bring up the issue of inferior aftermarket parts. With the new technology being incorporated into these complicated automobiles, the issue of inferior aftermarket parts is now scarier than ever. It has been proven over and over again that aftermarket parts are often lighter than OEM parts, and the metal is often much thinner or many have missing or inferior welds. Based on that, I have no doubt that aftermarket parts are likely to change the crash pulse of these modern automobiles when the vehicle is involved in a collision. This can change the timing of the airbags, rendering them useless. With all of the new technology being installed in modern vehicles, who knows what other issues aftermarket parts may pose. The insurance industry will claim that aftermarket parts are just as good as or equal to OEM parts. That is simply not true, yet insurers continue to insist that they will only pay for the cost of these inferior aftermarket parts. I just don’t get it. Actually, let me correct that. I do get it. They simply don’t want to pay the cost of original
18 | New Jersey Automotive | October 2016
parts. On that note, I have a feeling that changes may be finally on the way on this issue. Years ago, there was a class action suit against one of the largest auto insurers for the use of inferior aftermarket parts. The suit was successful and resulted in a settlement for over $1 billion. However, after numerous attempts, the judgement was overturned. At the time, there was speculation of improper activity between the insurer and the judge involved that resulted in the decision being reversed. After many years, it was just announced that the plaintiffs in an ongoing case recently won certification as a class, leaving the insurer facing $7.6 billion in damages. Those are the type of damages that will make anyone - even an insurer think seriously about changing their ways. One thing is for sure – we will be watching. The time is now for our industry to unite and fight the issues referenced in this message as a united front. The Alliance of Automotive Service Providers of New Jersey stands ready to assist our members on any industry issues or concerns on a daily basis. To discuss any of the issues referenced above or to join AASP/NJ, please contact me on the AASP/NJ Hot Line at (732) 922-8909 or via email at Setlit4u@msn.com. NJA
NEW MEMBERS Perfect Auto Body - Mine Hill, NJ All Access Collision, LLC - Paterson, NJ Fast Line Auto Body, LLC - Camden, NJ For immediate information, contact AASP/NJ Executive Director Charles Bryant at (732) 922-8909
THE AASP/NJ ANNUAL MEETING IS RIGHT AROUND THE CORNER. The Voice of the Automotive Repair Industry
Wednesday, October 26, 2016
AASP/NJ PRESENTS – A Look into the Future Until recently, the following technology did not exist!
Adaptive Cruise Control, Collision Avoidance System, Forward Collision Warning, Lane Departure Warning System, Lane Change Assistance, Advanced Emergency Braking System, Tire Pressure Monitoring, Driver Drowsiness Detection, Predictive Emergency Braking Systems With self-driving cars and all of the technology referenced above, training and certification is no longer optional. In order to repair most of the technical vehicles on the road or going to be on the road shortly, training is a must! Come have a look into the future and learn how to stay ahead of the learning curve. An open forum about industry issues and a question-and-answer session will follow. I-CAR’s Northeast Regional Manager, Allan Smith, will provide a presentation to give members of the industry a look into the future on where the Industry is headed and how training and certification can help industry members stay ahead of the curve and see a return on the investment. Senior I-CAR Instructor Pete Fryzel will talk about today’s Welding Certification and the OEM Connection. Immediately following, AASP/NJ will present a brief awards ceremony, do a synopsis and overview of AASP/NJ’s recent activities and then (time permitting) open up the meeting to a discussion to allow members to speak in an open forum about the issues that are currently affecting them the most.
DON’T MISS THIS EXCITING “MUST-ATTEND MEETING” Gran Centurions Banquet Hall 440 Madison Hill Rd., Clark, NJ 07066 732-382-1664 (Garden State Parkway - Exit 135) 7PM Cash Bar, 7:30PM Dinner
Member Cost: $50 per person Non-Member Guests $75.00 per person REGISTRATION DEADLINE: Tuesday, October 25, 2016
REGISTRATION INFORMATION TO REG ISTER, return registration form below with check payable to AASP/NJ to:
AASP/NJ, PO Box 734, Neptune, NJ 07753
Cost: MEMBERS $50.00 – NON-MEMBERS $75.00 - PRE-REGISTRATION REQUIRED! Company Name:
Contact:
Town:
Phone:
Total Number of Member Guests
@ $50.00 = $
Total Number of Non-Member Guests
@ $75.00 = $
Ck. Enclosed: Ck. Enclosed:
To pay with a credit card, provide the following information: Credit Card #: Exp. Date:
Name on Card:
Billing Address:
All funds raised from this meeting will go directly into the AASP/NJ Legal Fund to assist members addressing issues that affect the future and wellbeing of the collision industry. For questions about this meeting, call AASP/NJ Executive Director Charles Bryant at (732) 922-8909.
To Register and Pay with Credit Card, fill out this form and fax it to (732) 922-9821. New Jersey Automotive | October 2016 | 19
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MECHANICAL CHAIRMAN’S MESSAGE
THE PROBLEM WITH POLITICS
by KEITH KREHEL
As an owner of a couple of businesses over the last 34 years, I have heard many bad ideas proposed by federal, state and local governments, and a lot of them become law. Frequently, I hear how small businesses are essential to a full economic recovery, yet most government actions run contrary to the success of these businesses. Typically, when I report to trade associations (most of which are comprised of small business owners) regarding the latest proposed legislation, they roll their eyes in disgust and disbelief. The same government that should want us to prosper and grow usually creates roadblocks and detours to our prosperity. Many of these bad ideas are hatched by career politicians for the following reasons: They have little to no private sector experience. They are not aware of their actions, nor do they care about the long-term consequences of them. They have little regard for human nature, common sense and personal responsibility. Too often, they view individual success with contempt. Experience in the private sector should be required prior to running for office, as it is critical to understand how a business works to create a good or service within a budget. This experience would teach the rudimentary principles employers must live by while competing with other companies providing like goods or services (as opposed to working for the monopoly of government). You can compare this to a nutritionist who would know the harm of eating fast food daily; hopefully, private sector experience would help prevent “super-sizing” government. For example, I have witnessed the unintended consequence of unemployment insurance all too often. In my opinion, this is a system that is in serious need of an overhaul. Paying someone to not work, especially for an extended amount of time, is counterproductive, hurts individual initiative and is just plain stupid! It actually prevents many people from working so they don’t jeopardize their unemployment. I can still remember a conversation with a prospective employee many years ago. After making an offer to hire the applicant, his response was, “Why should I wake up early and drive to work, for a 40-hour week, to make $50 more [at that time] than if I collect unemployment for the next year?” Although the amount has changed, I have heard this argument countless times since then. The statistic that most long-term unemployed people manage to “find” a job shortly after their unemployment insurance ends should stand out to all. Another applicant approached me for work after collecting eight months of unemployment, although he was told of the position six months earlier. Minimum wage is another issue filled with half-truths and 22 | New Jersey Automotive | October 2016
misinformation. The statistics of those working at minimum wage run contrary to the pitch by the proponents of large increases. The majority of those working at minimum wage have minimal skills; most are teenagers entering the world of work. If minimum wage does increase substantially, many of these entry-level positions will disappear, causing less entrylevel positions, more idle youth and more people in need of public assistance. Higher prices on many basic supplies, from gasoline to fast food, will also result. If wages are forced upward, I believe that many gas stations will cut their hours to eliminate some (marginally) profitable evening shifts. Keep in mind, higher costs to employers always translates to higher prices to consumers as businesses pass on these costs. Remember, anyone – including career politicians – can open pretty much any business they want, pay what they want (a “livable wage” perhaps), hire whoever they want (regardless of skill or criminal record) and give unlimited sick days. But I suspect they would not last long in business. In conclusion, the biggest problem with politicians is lack of experience in business, as many do not understand the consequences of their actions. In this election, only one candidate understands business; therefore, Donald Trump will get my vote. NJA
New Jersey Automotive | October 2016 | 23
October 18 Corrosion Protection Britland Auto Body, Bridgewater
CALENDAR
October 19 Color Theory, Mixing Toners & Tinting CollisionMax of Pennsauken, Pennsauken October 20 Corrosion Protection Holiday Inn & Suites, Parsippany Welded & Adhesively Bonded Panel Replacement Holiday Inn & Suites, Parsippany October 24 Full-Frame Partial Replacement Hilton Garden Inn, Hamilton Steel Unitized Structures, Technologies & Repair Hilton Garden Inn, Hamilton October 25 Measuring Hilton Garden Inn, Hamilton Replacement of Steel Unitized Structures Hilton Garden Inn, Hamilton Sectioning of Steel Unitized Structures Comfort Suites, Mahwah
October 4 Replacement of Steel Unitized Structures Comfort Suites, Mahwah Rack & Pinion & Parallelogram Steering Systems Britland Auto Body, Bridgewater October 6 Adhesive Bonding Holiday Inn & Suites, Parsippany October 12 Aluminum-Intensive Vehicle Repairs Compact Kars Inc., Clarksburg Suspension Systems CollisionMax of Pennsauken, Pennsauken Wheel Alignment & Diagnostic Angles Britland Auto Body, Bridgewater October 13 Plastic & Composite Repair MGM Auto Body Supply, Hawthorne
24 | New Jersey Automotive | October 2016
October 26 Welded & Adhesively Bonded Panel Replacement CollisionMax of Pennsauken, Pennsauken Plastic & Composite Repair Hilton Garden Inn, Hamilton Sectioning of Steel Unitized Structures Hilton Garden Inn, Hamilton Suspension Systems Compact Kars Inc., Clarksburg October 27 Wheel Alignment & Diagnostic Angles Ramada Inn - Newark Airport, Newark Adhesive Bonding Hilton Garden Inn, Hamilton Hazardous Materials, Personal Safety & Refinish Safety Hilton Garden Inn, Hamilton October 28 2015 Ford F-150 Structural Repair Training Course Hilton Garden Inn, Hamilton For more information, visit i-car.com NJA
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LOCAL NEWS by Chloe Durante
AMERICAN HONDA HOSTS COLLISION REPAIR INTEGRITY EVENT
On September 8, over 100 attendees gathered at American Honda’s Training Center in Mount Laurel for the manufacturer’s very first Collision Repair Integrity Event. The event was sponsored by ProFirst, American Honda, PPG, 3M and Bill Flannery Automotive in Pennsylvania. The audience was filled with ProFirstcertified shop owners/candidates, insurance representatives, training instructors and managers alike to discuss proper repairs, consumer safety and the various benefits associated with training and education. Prior to the guest speaker presentations, attendees were
given a tour of the entire facility and parts warehouse, which was over 213,000 square feet and included a gym for employees. A light dinner (sponsored by Bill Flannery Automotive) was served while attendees were able to walk around and network with fellow industry professionals. The presentations then began promptly at 5pm with an address by Honda’s collision select marketing manager, Ed Mayer. Mayer’s main concern throughout his segment was the proper repair of vehicle technology. He distributed copies of Honda’s position statements on pre- and post-repair scanning
26 | New Jersey Automotive | October 2016
CLOCKWISE FROM TOP LEFT: Left to right: Lew Korn (I-CAR instructor), Steve Baur (I-CAR instructor), Allan Smith (northeast regional manager), Mal Ginsburg (I-CAR instructor), Pete Fryzel (I-CAR instructor) and Mike Bonsanto I-CAR instructor) Honda representatives (left to right) Oliver Giorgi (senior district parts and service manager), Greg Bazil (mid-atlantic zone manager), Garth Francis (mid-atlantic region collision select manager) and Edward Mayer (collision select marketing manager, zone 5) Honda’s Edward Mayer discussed the automaker’s position statement on pre- and post-repair scanning.
New Jersey Automotive | October 2016 | 27
LOCAL NEWS and explained the reasons behind their position through thought-provoking questions and scenarios for the audience to consider. “Wouldn’t it be more than helpful to know if there were any unknown, pre-existing conditions with a vehicle prior to beginning a repair? What happens when $2,000 into a repair, you realize you actually need to replace a completely different part?
Everything relates back to one thing for us – consumer safety and satisfaction. We want them to have a reasonable experience and that starts with training and education.” According to Mayer, more shops becoming ProFirst-certified through partnerships with I-CAR and VeriFacts Automotive is a huge piece to the puzzle. Both organizations delivered presentations in which they outlined
28 | New Jersey Automotive | October 2016
the different benefits of their offerings. Although I-CAR started out as a small non-profit organization comprised of only 130 full-time employees, they are now 2,800 strong and include local committees, volunteers and instructors. With a growing organization committed to training, Allan Smith, I-CAR’s northeast regional manager, expressed his gratitude for those who have not only utilized I-CAR training in their shops, but who also remain active in the vocational schools. “How many people in this room ask themselves, ‘Geez, where am I going to find new guys?’ Where is our industry going to be tomorrow, guys? You need to get involved in those vocational schools because they are our future. I-CAR is strictly career path training; we create classes three or four years ahead of time so the training is not only relevant, but specific to the future of our industry.” Pete Fryzel, one of I-CAR’s key instructors, also spoke on the importance of the organization’s handson training and welding certification. “There is a huge gap in this industry about welding knowledge. We are not here to tell shops what they’re doing wrong; we are here to help them get the formal training they need.” The event then came to a close after a presentation by VeriFacts Automotive, in which their vice president of sales and operations, Gregory Gray, discussed the importance of a positive shop culture. “We have over 400 items that we look at when we come into your shop unannounced to check that your shop is running effectively from a quality standpoint. We then coach you how to calibrate any of those items that do not meet OEM specifications.” All attendees left the event with a very specific message in mind: Every shop has to take ownership for the ultimate benefit of the consumer. NJA
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LOCAL NEWS by Chloe Durante
C&L Auto Body Makes a Promise
TO GIVE BACK
Top: Mckenzie Walsh ready to drive off in her refurbished Toyota Camry! Bottom: The group responsible for making the donation to Family Promise possible
In your busy everyday lives as industry professionals, you may often take for granted the simplest of things – having a loving family to go home to, a warm bed to sleep in, access to a phone or even transportation. Whether you are a technician, a shop owner or manager, working in the auto repair industry has a tendency to provide tunnel vision. Let’s face it: there aren’t enough hours in the day to get to through everything, so you have no choice but to focus on the most pressing issue at hand. Because of this, it is easy to forget that there are so many people out there who would give anything to be in your shoes for just one day – to not have to worry about where their next meal is coming from or where they’re going to sleep tonight. That is why it is so refreshing when individuals of this industry do take the time to help those who don’t have it so easy.
Recently, C&L Auto Body of East Hanover decided it was their turn to give back, but not without a little help from their friends. When Toyota of Hackensack’s Parts Manager Paul Cimillo heard about C&L Auto Body’s idea to donate a vehicle to someone in need, he decided he had to help. When Cimillo first received the original vehicle, it was in complete disarray. “The car was completely gutted. No interior – nothing. My guys donated their time and labor to get that car up and running, and it looks great. I’m so happy to see it given to someone who deserves it,” he says. Toyota of Hackensack donated roughly $3,500 worth of parts and labor to C&L Auto Body to aid in the complete revamping of the 2010 Toyota Camry. It was then decided that the refurbished vehicle would be donated to someone from the Family Promise organization. Family Promise of Morris County is a non-profit organization that provides housing to the homeless population. This program has been replicated nationwide, involving 4,000 congregations and over 160,000 volunteers. Families who enter the Family Promise shelter are provided with a safe place to sleep, three nutritious meals a day, emotional support from volunteers, counseling, health monitoring, computer access and relocation assistance. The Community Support Program provides assistance to those who have successfully transitioned from the shelter into their own homes. Together, Family Promise and C&L Auto Body decided
a young woman named McKenzie Walsh would be the recipient of the Toyota Camry. Walsh has been a client of Family Promise since March 2015, when she found herself in a very unfortunate situation. She and her daughter were homeless and without hope of a brighter future; however, since that time, she has successfully secured an apartment and a job as a concierge for a nursing home facility. With her new car, she is now able to get back and forth to work without having to rely on others. “We are so thankful to partner with companies and agencies like Toyota of Hackensack and Toyota of Morristown who are willing to help individuals in need of transportation,” said Family Promise representative Ariana Luciano, LSW. “It means a lot to our clients at Family Promise who work so hard to be self-sufficient, yet have to hurdle even more obstacles like finding affordable transportation. We are so grateful for this opportunity and everyone involved in donating their time and money.” The generosity of those involved in the donation of this vehicle has made a tremendous difference in Walsh’s life, and the hope is to see more altruism throughout the future of this industry. “I am so thankful to have been chosen to receive this car,” said Walsh. “This car has given me a sense of independence that I didn’t have before. I want my daughter to be proud of me and have everything she needs to live a happy and healthy life.” NJA
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LOCAL NEWS by Chloe Durante
“Do I Have to Say Goodbye?”
John Swanson Retires Saying goodbye is never easy, especially for a man like John Swanson of MGM Auto Body Supplies in Hawthorne. After over 50 years of working in the industry, Swanson decided it was time to pass the baton (well, actually – he left kicking and screaming) to his son; however, Swanson had a few things to say before throwing in the towel. “I don’t understand how 50 years can pass so quickly. It’s almost like a good night’s sleep. Fifty years ago, I was so proud to put on my working clothes and go to work in the body shop. The smell of compound, the odor of paint being sprayed, the sound of the air hammer, body hammers and dollies pounding the tin, the visuals of the crash cars being restored to looking like new again – I am really going to miss it all.” It all started in 1967. Swanson was completely lost with zero skills or education. When he heard about a chance to get some auto body training in the Job Corps, he figured, why not? He had always had a desire to work with cars in some capacity, but when he got his first job as a technician at an auto body shop, he quickly realized that working beneath someone else wasn’t his destiny. He simply couldn’t stand the way fellow employees were berated by the bosses – being treated with dignity and respect was of the utmost importance to him. So, with no more than a rented lot, a tool kit and a spray gun, Swanson’s Auto Body was open for business. Over the next several years, Swanson struggled financially – especially with a wife and three children – but he never gave up on his dream of always being self-employed. Eventually, he had the opportunity to purchase a small “wagon peddling” business. From there, that company – MGM – grew from an Econoline van to a Stepvan to a store location with a single employee. Today, there are 10 employees on the payroll. “It wasn’t me who grew the business; it was my patient family, great employees, customers and of course my peers. Now, it is someone else’s time to grow and prosper in this ever-changing industry. I am fortunate enough to have someone to pass my baton to: My third- born – John Jr. I have seen second-generation businesses flop, and I have seen them grow into larger, more profitable companies. Nothing in this life is a guarantee, but I have no doubt he will continue to succeed. To my son, I say, ‘You are a servant to your family, your customers, your employees, your vendors, your industry. Work smart, work hard and steady, keep your eye on the future for things are always changing. Never give up.’” Now that John Jr. has taken over the everyday operations of running the busy jobber store, he feels content in knowing he is right where he is supposed to be. One would think that following in his father’s footsteps was inevitable, but taking over the family business was never part of the plan. “My father left it up to us to find our way and really follow our own hearts’ desires,” says John Jr. “He never really pushed the business on us. He was so engrossed in making sure that our needs were always met as a family that he didn’t have the time to even consider grooming his children to one day take over the business. Life has a tendency to take you in all sorts of directions. Now that I’m here, I hope that I can make him proud by never losing sight of our roots, which is priding ourselves on being a family-owned business that provides a personal service to our customers.” Swanson has always shown a genuine concern for the well-being of his customers. He looked forward to seeing them walk through the door to ask them about their families. He owes his success to nothing more than being himself – a genuine, good man. NJA 36 | New Jersey Automotive | October 2016
MGM Auto Body Supplies: A family tradition
MGM Auto Body Supplies show off some classic wheels
A Personal Message from John Swanson “As I head into my future, I don’t know where the wings of life will take me, but I know that life is a journey and not a destination. Thank you to my family, every employee who ever worked alongside me, every customer I ever served, every vendor who has ever brought us products – I hope I did right by all of you. To every future customer: As long as MGM remains a family business, we will continue to serve you as a member of our very own.” John Swanson and John Jr. pictured at their MGM car show.
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FRED BEANS HYUNDAI 131 DOYLE STREET DOYLESTOWN, PA 18901 PH: 877-942-3267 fbparts.com
New Jersey Automotive | October 2016 | 41
LOCAL NEWS by Chloe Durante
AASP/NJ Donates to PROSTATE CANCER RESEARCH
AASP/NJ President Jeff McDowell and Natalia Montoya, Memorial Sloan Kettering’s Development Officer
On July 14, the Alliance of Automotive Service Providers of New Jersey (AASP/NJ) met with representatives from the Memorial Sloan Kettering Cancer Center (MSK) to make a donation at the Meadowlands Exposition Center in Secaucus, location of the association’s NORTHEAST® Automotive Services Show, to help the organization in its efforts to combat prostate cancer. In June, AASP/NJ held its fifth annual Race Night event at Pole Position in Jersey City, where the association raised $1,000 that will be put to great use at MSK and bring them one step closer to finding a cure. Memorial Sloan Kettering is delivering on the promise of personalized cancer medicine and setting the stage for transformational change, both in the near term and for years to come. From breakthrough discoveries in their laboratories to new outpatient facilities expanding access to their care, their goal is to change how the world treats cancer. “It is my honor to thank AASP/NJ for their recent gift and welcome them to Memorial Sloan Kettering Cancer Center’s 2016 Corporate Partners for Excellence [CPE] program,” says MSK’s Development Officer, Natalia Montoya. “Their
42 | New Jersey Automotive | October 2016
generosity enables our physician-scientists to provide cancer patients with the best treatment available today while working on cures for tomorrow. We are grateful for their support.” AASP/NJ President Jeff McDowell, who delivered the donation personally, is thrilled that the association has stepped up and gotten involved. “Unfortunately, although we have seen quite a few of our members deal with this cancer recently, the fact is that everyone knows someone who has been touched by this horrible disease,” he says. “It is my hope that we, as an association, are able to make even the tiniest difference to help MSK in their research, and we look forward to working with them – not only with Race Night but with the NORTHEAST show as well.” To learn more about MSK’s mission, please visit mskcc. org. NJA
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New Jersey Automotive | October 2016 | 45
Buy Genuine Mitsubishi Parts and get the perfect fit at the perfect price. Mitsubishi offers Genuine OEM parts through its “Opt-OE” parts program at discounted prices. See Mitsubishi’s Ultra-Conquest parts and prices in the Optional OEM Suppliers category of popular collision estimating systems. To find out more about Ultra-Conquest pricing, contact your local Mitsubishi dealer.
For Genuine Mitsubishi parts, contact these authorized Mitsubishi Dealers. Fred Beans Mitsubishi 131 Doyle Street Doylestown, PA 18901 877-942-3267 www.fbparts.com
46 | New Jersey Automotive | October 2016
Cherry Hill Mitsubishi 1805 W. Marlton Pike Cherry Hill, NJ 08004 866-663-7788 Phone: 856-382-3416 Fax: 856-382-3423 jeff@cherryhilltriplex.com www.cherryhilltriplex.com
12th Annual Lou Scoras Memorial Golf Outing Highlights August 29, 2016, Colonia Country Club Photos by Chloe Durante and Frank Ingram
New Jersey Automotive | October 2016 | 47
AASP/NJ 12TH ANNUAL LOU SCORAS MEMORIAL
GOLF OUTING
AASP/NJ Thanks This Year’s Sponsors: Platinum Sponsors: The Amato Agency, All American Auto Salvage, Hertz Gold Sponsor: Leesville Auto - Cosmo’s Ocean County Auto Wreckers - Fenix Parts, Thomas Greco Publishing / New Jersey Automotive
Silver Sponsor: Auto Body Distributing Co. Bronze Sponsors: United Bank Card Network, PPG
Refreshment Carts: Leesville Auto - Cosmo’s Ocean County Auto Wreckers - Fenix Parts Hole in One Sponsor: Cash or Vacation Hole Sponsors: Parkway Auto Body, East Coast Auto Body, Auto Body Distributing Co., FinishMaster, NJGCA, Mike Kaufmann, Fred Beans, Dover Dodge-Chrysler-Jeep, Continental Auto Parts, Metropolitan Car-O-Liner, Eceo Group & Associates, Sal’s Auto Body, All American Auto Salvage, Mountain View A/B, First Class Auto Glass, L&M Auto Center, Hertz, Flemington Car & Truck Country, Axalta Coating Systems, Bill Flannery Automotive, USI North America Paint Booths, Albert Kemperle, Walter’s Auto Body, The Amato Agency, Greco Publishing/New Jersey Automotive, Lee’s Auto Body, Meadowlands Exhibition Center, Maxon Hyundai-Mazda, Central Paint/Central Motor Parts, Holmes & McDowell, Storm Logix Web Design, Anthony’s Auto Body, Mitch Portnoi-Post, Polak Law Firm, NUCAR and Fred Beans Subaru.
Prize Sponsors: NUCAR, Cosmo’s Ocean County Auto Wreckers, Fred Beans, Hertz, Enterprise Rent-A-Car, The Amato Agency, Maxon Hyundai-Mazda, Axalta Coating Systems, Meadowbrook Insurance Services, Auto Body Distributing Co., Albert Kemperle, Utica National Insurance Company and PaintEx.
A special thanks to Hertz for once again registering all of this year’s guests and providing golf balls and tees to all of the players, and to all who donated prizes. Thanks also to Randy Scoras and Joe Amato for their hard work and commitment in making the ceremonial dinner memorable, and to Lee Vetland and the Colonia Country Club for hosting such a wonderful event. AASP/NJ appreciates and acknowledges all of those who took part in sponsoring this event and making it possible. We encourage the industry to keep these businesses in mind when purchasing products or looking for services.
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CONGRATULATIONS TO THIS YEAR’S WINNERS! First Place: Randy Scoras, John Scoras, Al Taylor and George Lechner Second Place: Mitch Portnoi and Robert Spitzer Third Place: Keith Egan, Robert Mallon and Wes Mallon Closest to the Pin: John Scoras Longest Drive: Bill Laub
New Jersey Automotive | October 2016 | 49
AASP/NJ 12TH ANNUAL LOU SCORAS MEMORIAL
GOLF OUTING
50 | New Jersey Automotive | October 2016
New Jersey Automotive | October 2016 | 51
For Genuine Subaru Body Parts, contact these Authorized Subaru Dealers. Flemington Subaru 167 Route 31 Flemington, NJ 08822 Toll Free: 800-218-1432 Phone: 908-782-6831 Fax: 908-782-9701 bstratton@flemington.com www.flemingtonsubaru.net
Subaru of Morristown 175 Ridgedale Avenue Morristown, NJ 07960 Toll Free: 800-541-1127 973-292-0872 wholesale@subaruofmorristown.com
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Glanzmann Subaru 95 Old York Road Jenkintown, PA 19046 Parts Direct: 800-440-0130 Parts 24-hr. Fax: 267-287-0034 parts@glanzmann.com www.getsubaru.com
Liberty Subaru 55 Kinderkamack Road Emerson, NJ 07630 Phone: 201-261-7495 Fax: 201-261-3261 Toll Free: 888-782-9493 parts@libertysubaru.com
Fred Beans Subaru 131 Doyle Street Doylestown, PA 18901 Phone: 877-942-3267 fredbeanssubaru.com
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New Jersey Automotive | October 2016 | 53
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Flemington Volkswagen 213 ROUTE 202/31 FLEMINGTON, NJ 08822 TOLL FREE: 800-216-5124 FAX: 908-782-9397 rmuir@flemington.com www.flemington.com
Linden Volkswagen 900 EAST ELIZABETH AVE. LINDEN, NJ 07036 TOLL FREE: 800-343-5116 FAX:908-486-4232 www.lindenvw.com GeorgeP@lindenvw.com
Cherry Hill Imports 2261 MARLTON PIKE WEST CHERRY HILL, NJ 08002 856-665-5660 FAX: 856-665-4645 Paul Miller VW of Bernardsville 118 MORRISTOWN ROAD BERNARDSVILLE, NJ 07924 TOLL FREE: 877-318-6557 LOCAL: 908-766-1600 FAX: 908-766-6171 www.paulmillervw.com
Shrewsbury Volkswagen 702 SHREWSBURY AVE TINTON FALLS, NJ 07701 TOLL FREE: 800-662-3140 LOCAL: 732-741-8500 FAX: 732-576-1894 www.shrewsburyvw.com
Douglas Motors 491 MORRIS AVE. SUMMIT, NJ 07901 PHONE: 908-277-1100 FAX: 908-273-6196 TOLL FREE: 800-672-1172 www.douglasvw.com
Fred Beans Volkswagen 131 DOYLE STREET DOYLESTOWN, PA 18901 PHONE: 877-942-3267 fbparts.com
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Trend Motors 221 Route 46 West Rockaway, NJ 07866 888-267-2821 FAX: 973-625-4985 www.trendmotors.com email:dreinacher@trendmotors.com
New Jersey Automotive | October 2016 | 55
NATIONAL FEATURE by Joel Gausten
SCRS to Bring Advanced Education to SEMA 2016 As discussed in last month’s issue (“SCRS to Host
given permission to call me out if I get off track or revert
OEM Collision Repair Technology Summit in Las Vegas,”
back to old behaviors…If the behaviors that we’re looking
NJA September 2016), the Society of Collision Repair
for are being demonstrated, then we keep celebrating and
Specialists (SCRS) will have a major presence at this
acknowledging that. If behaviors show up that won’t get us
year’s SEMA Show (November 1-4, Las Vegas Convention
to that outcome, then we’ve given each other permission
Center). Once again, the national association will present
to hold us accountable to shift our energy and behavior to
its annual Repairer Driven Education (RDE) Series, which
get back on track.”
will boast more than two dozen classes developed to help
Many shops claim to be “Repair Planning,” but when
repair professionals better navigate and succeed within an
challenged, they can’t quantify how they have improved
always-changing industry and marketplace.
any of their business metrics. Part of the reason is that
As any successful business owner knows, the key to
they aren’t measuring their Repair Planning efficiency, but
an operation’s continued health and longevity is having a
a bigger reason is because they aren’t Repair Planning
happy and cohesive crew of employees. On November 2,
properly and, therefore, are not achieving the potential and
Mike Jones of Discover Leadership Training will present
desired results. Extensive solutions to this dilemma will be
“Address Problems in the Shop Before They Happen,”
provided November 2 during “Repair Plan Like You Mean
a two-hour RDE seminar that will focus on a shop crew’s
It,” a special RDE presentation by Michael Giarrizzo, Jr. of
behavior, how employees interact with each other
DCR Systems LLC. Giarrizzo intends to use the strategies
and the effectiveness of the communication between
developed at DCR Systems as a way to demonstrate how
them so things get done right the first time to increase
shops can create more thorough plans to get a better “pre-
productivity. Those who attend Jones’ seminar will learn
op” view of vehicles before initiating repairs.
to gain agreements/manage expectations, energize their
“How often in our industry do we have a vehicle
team, create a more positive environment, improve the
all complete and put back together…only to identify
effectiveness of a team’s communication and get more
another issue? Or identify another issue in the midst of
production across the board. One of the critical areas
repairs? Don’t start at the estimating databases when it
explored in the course will be ways for attendees to ensure
comes to identifying correct parts or fasteners or clips or
that what they take back to their shops from Jones’ talk is
brackets - take it to another level. We’re getting the OE
followed and sustained on the employee level.
documentation, working with our vendors and scrubbing
“The more and more we practice new behaviors, the
that parts order…There are so many opportunities for
more and more they become our new habits,” he says.
waste and redundancy in a random work environment that
“In order for me to deliberately practice new behaviors, I
the people around and involved in that environment [must]
have to have accountability partners around me who I’ve
possess the thought process that says, ‘You know what?
56 | New Jersey Automotive | October 2016
We can get this right up front.’ It’s a matter of committing the time and the resources to do that.” With body shop consolidation currently having a
adapt appropriately.” The presentation will cover two areas. First, Mewes says he will review how the large consolidators are re-
substantial impact in the industry, independent owners
writing the rules of the collision repair industry to fuel their
are encouraged to attend “Competing with Consolidation:
rapid growth. But the second part of the presentation will
5 Ways to Make More Money and Outmaneuver Your
focus on the inherent strengths smaller, privately held
Biggest Competitors in 2017,” a November 1 RDE session
organizations can leverage to compete in a consolidating
that will explore major industry consolidation trends and
environment.
offer ways for independent collision repair businesses to still grow in this new environment. “There’s lots of opportunities for independent, privately
“There are a lot of advantages large national MSO organizations have in the market,” says Mewes. “But there are tools that smaller organizations can use to their
owned collision repair [businesses] in the industry, but
advantage - but it definitely requires a change in thinking
it’s important that these independents are aware of what’s
about how business is done.”
going on and how the industry’s changing,” offers first-
If you’ve picked up a trade publication in recent
time SEMA presenter Brad Mewes (Supplement), who will
months, you know that pre- and post-repair scanning has
be presiding over the discussion. “The consolidators are
quickly become one of the industry’s most pressing issues.
growing for two main reasons. The first one is that three
On November 4, Jake Rodenroth of Collision Diagnostic
of the four [major consolidators] are backed by large and
Services will explore the role that diagnostics play in a
private equity funds that provide capital for expansion
collision repair environment. His RDE course, “Advanced
and growth. They have a mandate to grow, and they have
Vehicle Systems: Are We Ready?” will cover a variety of
the capital to grow. The second reason is that it’s very
advanced vehicle systems and how a shop should react
effective to grow in the collision industry due to what’s
when these systems are encountered. Due to the nature
called ‘economies of scale.’ That basically means that the
of how these systems work, they often have an effect on
larger your business becomes, the lower your marginal
repair-versus-replace and part type selection. The goal of
costs become because you’re able to spread your fixed
this content is to educate all collision repair stakeholders
costs across a wider base of sales. The larger operators
on the need, role and outcome of collision diagnostics.
are able to develop economies of scale. The implications
Additionally, Rodenroth will help define “what the collision
for a smaller organization is that larger organizations have
diagnostic technician looks like, and what that role is,”
certain inherent advantages that are difficult for a small
especially when it comes to embracing new opportunities
business to replicate…It’s important to understand the
for more in-house mechanical work.
business model of these larger groups and then be able to
continued on page 64 New Jersey Automotive | October 2016 | 57
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IF OFFERING ONLY ORIGINAL MINI PARTS IS A CRIME... THEN YEAH, WE’RE GUILTY. At your local MINI dealer, we believe that using Original MINI collision replacement parts will speed your repairs and increase your profitability. Original MINI parts assure an absolute perfect fit and function.
For Original MINI parts, contact any of these authorized MINI dealers. Princeton MINI 3466 US Highway 1 Princeton, NJ 08540 609-452-9400 fax: 609-945-1010 PRINCETONMINI.COM
MINI of Mt. Laurel 1311 Rt. 73 Mt. Laurel, NJ 08054 856-778-3000 Fax: 856-813-4622 MINIOFMTLAUREL.COM FACEBOOK.COM/MINIOFMTLAUREL
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© 2016 MINI USA, a division of BMW of North America, LLC. The MINI name, model names and logo are registered trademarks.
New Jersey Automotive | October 2016 | 59
ARANJ 2016 Officers President Bob Dirkes Dirkes Used Auto Parts (609) 625-1718 dirkesauto@gmail.com 1st Vice President Ian Szoboszlay Ocean County Auto (732) 349-0332 ian@cosmosautoparts.com 2nd Vice President Darryl Carmen Lentini Auto Salvage (908) 782-6838 darryl@las-parts.com 3rd Vice President Joe Goodman Leesville Auto (732) 388-0783 joeg@leesvilleauto.com Executive Director Brian Snyder Auto Recyclers of NJ (609) 714-2339 brian@aranj.org
ARANJ 2016 Board of Directors Mike Ronayne Tilghmans Auto Parts (609) 723-7469 tilghmans@snip.net Mike Yeager EL & M Auto (609) 561-2266 elandmauto@aol.com Rodney Krawczyk Ace Auto Wreckers (732) 254-9816 aceautonj@comcast.net Mike Caputo Lacey Used Auto Parts, Inc. (609) 693-0898 laceyautomike@aol.com Bert Witcraft Auto Express (856) 728-8367 Ed Silipena American II Autos (609) 965-6700 esilipena@yahoo.com Harry Shover Porchtown Auto (856) 694-1555
ARANJ The Automotive Recyclers Association of New Jersey
Wharton Insurance Briefs An ARA Member With hurricane season in full swing, it’s important to have a program or be prepared for a windstorm. Here are a few basic steps to follow: PreStorm Precautions - Evaluate all building structures as to the damage they could sustain. Inspect the grounds for the condition of trees, as dead or dying trees could cause damage or injury during high winds. Develop a list of emergency phone numbers of contractors. Building Precautions - Close unnecessary openings and make windows and doors weather-tight. Check for broken window panes and nail down loose window framing. Close windows on the windward side of a hurricane and open windows on the side of the building away from the storm’s approach to reduce dangerous pressure differential. Inspect roof coverings and roof perimeter flashing. Secure or remove work in progress, temporary structures, trailers and scaffolding. PostStorm Actions - Immediately initiate salvage activities. Develop plans to secure the facility against looters and trespassers. Always review and update your action plan annually. Please call us if you have any questions regarding your insurance coverages. NJA
Mario DeFilippis, AAI, Vice President Norm Vachon (800) 221-0003 (ext. 1320) Port Murray Auto (908) 513-8588 (cell) (908) 689-3152 portmurrayauto@yahoo.com mdefilippis@whartoninsurance.com
60 | New Jersey Automotive | October 2016
WE KNOW WHAT YOU’RE THINKING. YOU WANT TO KNOW IF THE PART’S IN STOCK, HOW MUCH IT COSTS, AND WHEN IT’S GONNA GET THERE. We get it. You want the best part for a Toyota, but you’ve got to know when and how much. Well, now you can. In addition to tools that can help you find and order the right VIN-based parts, now you can see if it’s in stock, schedule the delivery, even see your shop’s net price from your participating Toyota Dealer.* Now you’re thinking: “Cool!”
ToyotaPartsAndService.com
©2014 Toyota Motor Sales, U.S.A., Inc.
For Toyota Genuine Parts please call one of these authorized local Toyota Dealers: Toyota of Hackensack 278 River Street, Hackensack, NJ 07601 Toll Free: 888-PARTS-28 Direct: 201-488-5756 Fax: 201-487-2618 paulc@toyotaofhackensack.com www.toyotaofhackensack.com
Glen Toyota 23-07 Maple Ave, Fair Lawn, NJ 07410 Toll Free: 800-444-1959 Direct: 201-791-1133 Fax: 201-703-5652 parts@glentoyota.com www.glentoyota.com
Toyota of Morristown 169 Ridgedale Ave, Morristown, NJ 08960 Toll Free: 800-541-1127 Fax: 973-292-0872 www.toyotaofmorristown.com
New Jersey Automotive | October 2016 | 61
©2016 Porsche Cars North America, Inc. Porsche recommends seat belt usage and observance of all traffic laws at all times.
Superior customer service starts with Town Audi and Audi Genuine Parts. • Our expert parts staff is ready to serve you with over $500,000 in inventory and a fleet of trucks to help ensure same-day delivery on most orders • We respect your time, and offer a quick and accurate order process to help meet your needs • Proudly serving the tri-state area with Audi Genuine Parts since 1970 • Same-day delivery on stocked items, next-day availability on most non-stocked items
With our comprehensive inventory of Porsche Genuine Service & Parts, you will guarantee your customer optimal safety and reliability and ensure their Porsche remains what it is: an original.
Town Porsche
Town Audi 400 South Dean Street Englewood, NJ 07631 Parts Direct: 888.779.6792 Fax: 201.541.0314
Porsche Genuine Service & Parts. Maintain Originality.
Email: audiparts@townmotors.com
Hours: Monday-Friday 7am-7pm
Saturday: 8am-5pm
LINCOLN GENUINE PARTS.
LUXURY PRESERVED.
We pride ourselves on superior customer service and the highest level of professionalism. Our parts department is ready to accommodate all of your needs with the best quality product.
Town Lincoln 135 S. Dean Street Englewood, NJ 07631 201-816-6080 Fax: 201-816-0014 www.townmotorslincoln.com Order parts online to pick up or ship to your door www.fordparts.com/townmotors
62 | New Jersey Automotive | October 2016
105 Grand Avenue Englewood, NJ (201) 227-6505 Fax (201) 227-6553 www.townporsche.com
New Jersey Automotive | October 2016 | 63
NATIONAL FEATURE continued from page 57
“As the cars become less and less repairable in regards to the steel and the materials they’re made out of, you’re going to have to find other revenue streams. You’re going to have to think about, ‘What can I bring in-house that I’m currently subletting out?’ They may have to staff for that, and they may have to make some decisions on equipment…There are a couple of opportunities there, and I intend to highlight these opportunities at the SEMA Show this year.” The company behind the asTech scan tool, Collision Diagnostic Services has stepped up its work in the past year to assist shops across the country in getting up to speed on the need for scanning before and after a job. “As a company, we knew that the industry would not get there on its own,” Rodenroth observes. “We started working with groups like I-CAR and helped them develop a curriculum for diagnostics. That way, [we] touch not only shop owners, estimators and technicians with diagnostic training, but [we] also touch insurance professionals. It’s going to take all parties [to be] a part of this thing. We also met with several OEs, both in a group and individually, to help them come up with position statements, some of which you’ve seen at the market. You’ll see some more hit the market before it’s all said and done.” Away from the classrooms, SCRS will host the 2016 OEM 64 | New Jersey Automotive | October 2016
Collision Repair Technology Summit on November 3. According to the association, the all-day event “is one of the most unique networking and learning opportunities available to the collision repair industry, designed to put SEMA Show attendees in a room with innovators in automotive structural design and technology. The Summit’s focus is on emerging trends in vehicle construction and technology and how both of those aspects influence vehicle repairability and collision industry preparation. The presentations will feature companies and individuals with rich histories of producing sophisticated advancements in the automotive and collision repair fields, and will highlight technical insight into architecture and development of modern vehicles and how those advancements intersect with the repair process. Every participant in this industry can benefit from better insight into how vehicles and materials are evolving, what that means in the repair process and what will be expected of those who are performing these repairs.” The OEM Summit will be followed that evening by the RDE Sky Villa After-party. For registration and more information on SCRS’ activities and events at SEMA, visit scrs.com/rde.
NJA
New Jersey Automotive | October 2016 | 65
ADVERTISERS’ INDEX Access Commercial Capital...................... 60
Future Cure.............................................. 28
Polyvance................................................. 40
Acme Nissan............................................ 29
Grand Prix Subaru.................................... 45
PPG........................................................... 3
Action Nissan of Flemington..................... 33
Glen Toyota...........................................OBC
Princeton BMW........................................ 13
Amato Agency.......................................... 38
Hyundai Group......................................... 41
Princeton MINI.......................................... 11
Audi Group..........................................34-35
JMK Saab/Fiat of Springfield.................... 63
Sherwin-Williams...................................... 58
Axalta Coating Systems.............................. 6
Klean Frame............................................. 64
Subaru Group........................................... 52
BMW Group........................................30-31
Levittown Ford.......................................... 45
Subaru of Morristown............................... 54
BMW of Springfield................................... 27
Lynnes Nissan East.................................. 60
Town Motors............................................ 62
Bridgewater Acura...................................... 4
Maxon Mazda........................................... 43
Toyota Group............................................ 61
Cadillac of Mahwah.................................. 23
Maxon Hyundai........................................ 51
Toyota of Hackensack.............................IFC
Classic Audi.............................................. 12
Mazda Group........................................... 53
Toyota of Morristown................................ 54
Collision Equipment Company.................. 17
Mini Group................................................ 59
Tri-State Luxury Collection.......................8-9
Clinton Acura.......................................... IBC
Mitsubishi Group...................................... 46
Valtek....................................................... 65
Dover Dodge Chrysler Jeep...................... 66
Mopar Group............................................ 63
VIP Honda.................................................. 4
Empire Auto Parts.................................... 64
NORTHEAST 2017................................. 21
VW Group................................................ 55
Fenix Parts............................................... 19
NUCAR...............................................14-15
Westbury Jeep Chrysler Dodge Ram SRT.44
Flemington Audi.......................................... 5
Phillipsburg-Easton Honda..................... IBC
Wheel Collision Center.............................. 65
Flemington Group..................................... 39
PMCLogic................................................ 10
Fred Beans Parts...................................... 20
Porsche Group......................................... 25
®
66 | New Jersey Automotive | October 2016
Clinton Acura
1756 Route 31 North | Clinton, NJ 08809 FAX: 908.735.0380 www.clintonacura.com | ClintonAcura@gmail.com
4 4 4 4
Great prices Prompt service Free daily delivery Technical support
WHOLESALE SPECIALIST HOTLINE: 908.735.5557
Phillipsburg-Easton Honda 400 County Road 519 | Phillipsburg, NJ 08865 TOLL FREE: 877.505.6939 FAX: 908.859.6493 www.pehonda.com | erinw@pehonda.com
4 4 4 4
Great prices Prompt service Free daily delivery Technical support
Save time and money with OEM Honda replacement parts. YOUR REPUTATION DEPENDS ON IT!
WHOLESALE SPECIALIST HOTLINE: 908.859.0954