Norwich Theatre Royal - 2014 2015 Annual Survey

Page 1

ANNUAL SURVEY 2014/2015


CONTENTS Introduction - From Chief Executive, Peter Wilson

Page 3 - 6

Ticket Sales Page 7 - 23 - Ticket sales, performances and productions, broken down by event type, the value of tickets sold and the average price paid Ticket Sales by Geo-Political District Page 24 - 29 - Tickets sold and the value of those tickets, broken down by geo-political district, and the average spend and number of tickets per transaction Friends of the Theatre Royal Page 30 - 39 - Total number of Friends and where they live, the value of tickets sold to Friends, as well as a list of Corporate Club Members and their ticket sales for the year Concessions Page 40 - 43 - A breakdown of the value of concessions given to each concession category and the quantity of tickets sold to each category Charitable Collections Page 44 - 45 - A breakdown of collections on behalf of other charities and prize vouchers sent out Theatre Royal Income and Expenditure Page 46 - 52 - The Theatre Royal’s net income and expenditure as a comparison of the last three years, payments to local suppliers for the current year, the Touring Theatre Survey for 2014/2015 and the overall economic impact of Norwich Theatre Royal in 2014/2015

2


INTRODUCTION In the year 2014 – 2015, the consolidated results record a net surplus of £108,043 before depreciation and transfers, a decrease of £675,291 on the previous year. In last year’s survey I had predicted that this year would be more challenging, so the outcome was not unexpected. The current year will restore the balance. Three main factors contributed to this decrease. The first and greatest was a drop in retained box office income; some, although not all, of this was due to the sales and expenditure of the visiting Wagnerian operas from Freiburg in June 2014, but there were also some disappointing sales generated elsewhere as well, although some of the impact was mitigated by the excellent results from the pantomime. Secondly we missed the income from David Cholmondeley’s exhibition HOUGHTON REVISITED that had been fruitful for us in 2013, and finally in the year in question we spent £132,000 on account of total fee costs for STAGE TWO, our new education and training centre. The year got off to a cracking start with the return of CATS, which played to 99% of its financial capacity over the first fortnight in April. Though there was some concern that this 35-year old production might show its age, our audiences appreciated it as much as if it had been newly produced. Britten Sinfonia’s brilliant ST JOHN’S PASSION followed a fortnight later, preceding the radio antidote to panel games I’M SORRY I HAVEN’T A CLUE, proving once more that the Theatre Royal’s ambition to present a wide range of entertainment isn’t just lip service. Artistically and financially the greatest risk this quarter was THE TWO WORLDS OF CHARLIE F, a dramatized exploration of the lives of veterans who had lost limbs in the UK’s various and current foreign wars. It was a powerful reminder of the price we ask our soldiers to pay, and though it did not hit its financial target it was a production we were proud to have hosted. In May the Norfolk and Norwich Festival brought its smorgasbord of high quality international work to the Theatre Royal. The highlights were Madeleine Peyroux and Hugh Masekela, and it was a privilege to be the temporary home of Michael Clark. In June we brought Chichester Festival Theatre’s wonderful production of SINGIN’ IN THE RAIN to our stage, complete with 15,000 litres of water and ponchos for the first few rows of the audience. The second quarter included the Theatre Royal’s biggest risk to date when we hosted Theater Freiburg’s productions of PARSIFAL and TANNHAUSER, a demonstration of our belief that the cultural ties that bind us to our continental friends are greater and longer lasting than the political ones that separate us, and which had led to the world war whose outbreak we were commemorating. A week later we produced our own commemoration, when Sir John Hurt led a company of young actors from schools across Norfolk in TO END ALL WARS, a dramatic and musical realisation of the lives of six Norfolk individuals who were alive in 1914.

3


By way of contrast, August brought the Nimmo Twins to the Theatre Royal main stage for two performances of their locally aimed revue show that sold out months in advance, and which proved that their humour moves smoothly from the smaller stage at the Playhouse. And September‘s offering, WEST SIDE STORY, played to 99% houses for a production that once again proved the brilliance on every front of the Sondheim/Bernstein/Laurents musical. The autumn quarter is traditionally the busiest, the most ambitious and the most heavyweight, and 2014 was no exception. The Royal Shakespeare Company’s production of both parts of HENRY IV, the visit of Glyndebourne, the National Theatre’s ONE MAN TWO GUV’NORS, balanced by Al Murray, Alan Davies, THE FULL MONTY, Ross Noble, Northern Ballet’s CINDERELLA, Britten Sinfonia’s KALEIDOSCOPES and JEEVES AND WOOSTER from the West End – these were all welcome, high quality and successful. But the absolute highlight of the quarter was Matthew Bourne’s version, using young local male dancers, of LORD OF THE FLIES. It had been a considerable risk to commit ourselves to this production over a year in advance, before we knew much about its ambitions or had identified whether there was enough local talent, but in the event our collaboration with The Garage, and particularly our reliance on our ambassadors for the production, meant that it was solidly supported, brilliantly performed and gratifyingly popular. Together with TO END ALL WARS and the Norfolk Schools Project performance in November, LORD OF THE FLIES constituted a busy period for our powerful education team, who met the various challenges with energy to spare. They will have deserved STAGE TWO where their vision can find fuller expression than is possible within the confines of the Theatre Royal. Our pantomime, once again led by the indefatigable Richard Gauntlett, was of extremely high quality and gave huge pleasure, not least at the box office, where it was the highest grossing Christmas show in the Theatre Royal’s history and only failed by £4,000 to hit £1 million in sales. Highlights of the fourth quarter were the return of Matthew Bourne’s EDWARD SCISSORHANDS and Headlong’s production of THE ABSENCE OF WAR, David Hare’s great – and timely, given the imminent General Election - play about the Labour Party. We were gratified by the immediate success of SING-A-LONG-A FROZEN, which brought a younger audience to the Theatre Royal than usual. After the financial successes of previous years the relative drop in surplus was a good reminder of how fragile the business of theatre is. We deal in ‘theatrical futures’ – committing ourselves many months in advance to hundreds of thousands of pounds of risk in the belief, backed by our expertise and supported by our Trustees, that tickets will be bought in sufficient quantities.

4


That we have been proved right so often over the years is a tribute to the remarkable abilities of our programming and marketing personnel, every department that deals with our audiences and the incoming companies, and every one of my colleagues throughout the Theatre Royal and the Playhouse. To all of them, and to the Trustees who give so generously of their time and expertise, thanks are due.

Peter Wilson MBE DL Chief Executive November 2015

5


This chart does not include the Norfolk & Norwich Festival, Norfolk Schools Project or Studio Theatre Performances.


TICKET SALES •

List of Productions and Event Types 2014/2015

Number of Ticket Sales, Performances and Productions – three-year comparison

Number of Performances by Event Type – three-year comparison

Number of Productions by Event Type – three-year comparison

Seat Occupancy by Event Type – three-year comparison

Source of Ticket Sales by Quantity and Value

Average Price Paid by Event Type – three-year comparison

Average Price Asked Against Average Price Paid by Event Type – 2014/2015

Potential Value Against Actual Value Sold by Event Type – 2014/2015

Potential Occupancy Against Actual Number of Tickets Sold – 2014/2015

Seat Occupancy – comparison with previous year

Price Band Analysis – three-year comparison

Comparative Annual Ticket Sales – from 1983/1984 to present

Target and Actual Box Office Income Retained by the Theatre Royal by Event Type – 2014/2015

7


LIST OF PRODUCTIONS AND EVENT TYPES – 2014/2015

Start Date

End Date

No. Performances

Show Title

Genre

02/04/2014

12/04/2014

15

Cats 2014

Musicals

03/04/2014

05/04/2014

3

Breathing Corpses

Studio

14/04/2014

16/04/2014

5

Scooby Doo 2014

Family Children

19/04/2014

19/04/2014

1

Paul Carrack in Concert 2014

Personality Concerts

20/04/2014

20/04/2014

1

St John Passion

Big Band Orchestral

21/04/2014

23/04/2014

4

Tap Factory

Dance

24/04/2014

24/04/2014

1

I'm Sorry I Haven't a Clue

Concerts

25/04/2014

27/04/2014

3

English Touring Opera 2014

Opera

29/04/2014

03/05/2014

7

Dial M for Murder

Quality Drama

01/05/2014

03/05/2014

4

Private Peaceful 2014

Quality Drama

04/05/2014

04/05/2014

2

Thank You For The Music

Amateur

06/05/2014

10/05/2014

7

The Two Worlds of Charlie F

Quality Drama

11/05/2014

11/05/2014

1

Robert Cray 2014

Personality Concerts

13/05/2014

17/05/2014

7

A Midsummer Night's Dream 2014

Dance

16/05/2014

16/05/2014

2

The Three Little Pigs

Dance

18/05/2014

19/05/2014

2

NNF Circa: S

Concerts

20/05/2014

20/05/2014

1

NNF Madeleine Peyroux

Personality Concerts

21/05/2014

21/05/2014

1

NNF Hugh Masekela

Personality Concerts

22/05/2014

22/05/2014

1

NNF Toumani Diabate

Personality Concerts

24/05/2014

24/05/2014

1

NNF Michael Clark Company 2014

Dance

25/05/2014

25/05/2014

1

Halfway to Paradise 2014

Concerts

27/05/2014

31/05/2014

7

Betty Blue Eyes

Musicals

04/06/2014

14/06/2014

15

Singin in the Rain

Musicals

16/06/2014

21/06/2014

8

Pygmalion

Quality Drama

22/06/2014

22/06/2014

1

The Kings of Swing 2014

Concerts

23/06/2014

28/06/2014

8

Dance Til Dawn

Dance

29/06/2014

29/06/2014

1

Science Museum Live

Family Children

30/06/2014

30/06/2014

1

Sir Ranulph Fiennes

Personality Concerts

01/07/2014

01/07/2014

1

YNAF An Audience with Luke Wright & Adam Buxton

Personality Concerts

02/07/2014

02/07/2014

1

A Big Night Out

Amateur

03/07/2014

03/07/2014

1

The ELO Experience 2014

Personality Concerts

05/07/2014

06/07/2014

2

Lee Evans - Work in Progress

Standup Comedy

07/07/2014

12/07/2014

8

Thriller Live

Musicals

14/07/2014

19/07/2014

8

Tonight's the Night

Musicals

17/07/2014

19/07/2014

3

It's Only A Play

Studio

23/07/2014

28/07/2014

4

Theater Freiburg

Opera

01/08/2014

01/08/2014

1

To End All Wars

Family Children

02/08/2014

02/08/2014

1

Jon Richardson: Nidiot

Standup Comedy

8


Start Date

End Date

No. Performances

Show Title

Genre

06/08/2014

09/08/2014

5

The Wind in the Willows 2014

Family Children

24/08/2014

25/08/2014

4

Angelina Ballerina 2014

Family Children

27/08/2014

28/08/2014

4

Peppa Pig's Big Splash

Family Children

29/08/2014

30/08/2014

2

The Nimmo Twins

Standup Comedy

31/08/2014

31/08/2014

1

Killer Queen

Personality Concerts

02/09/2014

13/09/2014

16

West Side Story 2014

Musicals

14/09/2014

14/09/2014

1

Abba Mania

Personality Concerts

15/09/2014

20/09/2014

8

Daytona

Quality Drama

22/09/2014

27/09/2014

8

To Kill A Mockingbird 2014

Quality Drama

29/09/2014

04/10/2014

8

Puttin' on the Ritz

Musicals

05/10/2014

05/10/2014

1

Britten Sinfonia Kaleidoscopes

Big Band Orchestral

07/10/2014

11/10/2014

7

Cinderella 2014

Dance

12/10/2014

12/10/2014

1

The Hollies 2014

Personality Concerts

14/10/2014

18/10/2014

7

Henry IV

Quality Drama

19/10/2014

19/10/2014

1

Ross Noble Tangentleman

21/10/2014

25/10/2014

7

Jeeves & Wooster

Standup Comedy Popular Comedy Drama

28/10/2014

01/11/2014

10

Joseph 2014

Musicals

02/11/2014

02/11/2014

1

John Mayall

Personality Concerts

03/11/2014

03/11/2014

2

The Modern Alchemist

Family Children

04/11/2014

04/11/2014

1

Jethro 2014

Standup Comedy

06/11/2014

07/11/2014

3

Rambert Dance Company 2014

Dance

08/11/2014

08/11/2014

1

Alan Davies Little Victories

Standup Comedy

09/11/2014

09/11/2014

1

Norfolk Schools Project - Stranded

NR Schools Project

09/11/2014

09/11/2014

1

Al Murray 2014

Standup Comedy

11/11/2014

15/11/2014

5

The Glyndebourne Tour 2014

Opera

19/11/2014

22/11/2014

6

Lord of the Flies 2014

24/11/2014

29/11/2014

8

One Man Two Guvnors 2014

01/12/2014

06/12/2014

8

The Full Monty 2014

Dance Popular Comedy Drama Popular Comedy Drama

03/12/2014

06/12/2014

4

Oh What A Lovely War

Studio

07/12/2014

07/12/2014

1

The RAF in Concert 2014

Big Band Orchestral

08/12/2014

08/12/2014

1

Paul Hollywood

Personality Concerts

11/12/2014

13/12/2014

3

Richard III

Studio

18/12/2014

18/01/2015

53

Peter Pan the Panto

Pantomime

21/12/2014

21/12/2014

1

The Ukulele Orchestra 2014

Concerts

12/01/2015

12/01/2015

1

Beyond The Barricade 2015

20/01/2015

24/01/2015

7

Dead Simple

Concerts Popular Comedy Drama

26/01/2015

31/01/2015

8

Sister Act 2015

Amateur

01/02/2015

01/02/2015

1

Stewart Lee; Room with a Stew

Standup Comedy

03/02/2015

07/02/2015

7

Edward Scissorhands

Dance

9


Start Date

End Date

No. Performances

Show Title

Genre

08/02/2015

08/02/2015

1

10CC

Personality Concerts

09/02/2015

14/02/2015

8

The Woman in Black 2015

Quality Drama

15/02/2015

15/02/2015

2

Brendan Cole 2015

Personality Concerts

16/02/2015

18/02/2015

5

Russian State Ballet of Siberia 2015

Dance

19/02/2015

19/02/2015

3

Jurassic Adventures

Family Children

22/02/2015

22/02/2015

1

Sing-a-Long-a FROZEN

Family Children

22/02/2015

22/02/2015

1

Milton Jones 2015

Standup Comedy

24/02/2015

28/02/2015

7

The Absence of War

Quality Drama

03/03/2015

14/03/2015

16

Barnum

Musicals

15/03/2015

15/03/2015

1

Sally Morgan 2015

Personality Concerts

17/03/2015

17/03/2015

1

That'll be the Day 2015

Concerts

19/03/2015 21/03/2015

20/03/2015 21/03/2015

2 1

Richard Alston Dance Company 2015 Britten Sinfonia Goldberg Variations

Dance Big Band Orchestral

22/03/2015

22/03/2015

1

Omid Djalili 2015

Standup Comedy

23/03/2015

25/03/2015

3

English Touring Opera 2015

Opera

26/03/2015

26/03/2015

1

Rumours of Fleetwood Mac 2015

Personality Concerts

26/03/2015

28/03/2015

3

The Accordion Shop

Studio

28/03/2015

28/03/2015

2

Milkshake Live 2015

Family Children

10


NUMBER OF TICKET SALES, PERFORMANCES AND PRODUCTIONS – three year comparison This section of the report looks at the number of tickets sold, the number of performances and the number of productions for each of the three years under review.

11


NUMBER OF PERFORMANCES BY EVENT TYPE – three-year comparison This page shows the number of performances per year by event type. Event Type Amateur Big Band Orchestral Concerts Country/Irish Dance Family Children Musicals NR Schools Project Opera Pantomime Personality Concerts Popular Comedy Drama Quality Drama Standup Comedy Studio Grand Total

2012/2013 9 6 12 0 48 39 123 2 10 52 14 40 47 8 18 428

12

2013/2014 15 3 7 0 62 34 107 2 5 58 28 35 52 12 13 433

2014/2015 11 4 8 0 52 28 103 1 15 53 18 30 64 12 16 415


NUMBER OF PRODUCTIONS BY EVENT TYPE – three-year comparison This page shows the number of productions per year by event type. Event Type Amateur Big Band/Orchestral Concerts Country/Irish Dance Family/Children Musicals Norfolk Schools Project Opera Pantomime Personality Concerts Popular/Comedy Drama Quality Drama Standup Comedy Studio Grand Total

2012/2013 2 6 12 0 11 9 9 2 4 1 14 5 6 7 6

2013/2014 6 3 7 0 14 9 12 2 1 1 21 5 7 10 4

2014/2015 3 4 7 0 11 10 9 1 4 1 17 4 9 10 5

94

102

95

13


SEAT OCCUPANCY BY EVENT TYPE – three-year comparison The following table shows the percentage occupancy broken down by event type as a comparison between the last three years. Event Type Amateur Big Band/Orchestral Concerts Country/Irish Dance Family/Children Musicals Norfolk Schools Project Opera Pantomime Personality Concerts Popular/Comedy Drama Quality Drama Standup Comedy Studio Average per event type

2012/2013 62% 73% 76%

2013/2014 57% 33% 84%

N/A 67% 61% 89% 75% 74% 81% 81% 64% 75% 87% 79%

N/A 73% 71% 85% 68% 72% 80% 78% 61% 75% 98% 79%

75%

72%

14

2014/2015 84% 51% 80% N/A 71% 69% 83% 72% 63% 89% 84% 76% 53% 94% 79% 75%


SOURCE OF TICKET SALES 2014/2015 – Quantity

Internet 41%

Phone Sales 38%

Other (In person, post, fax) 22%

Big Band Orchestral

31%

47%

23%

Concerts

44%

35%

21%

Dance

39%

35%

26%

Family Children

46%

29%

25%

Musicals

42%

31%

26%

NR Schools Project

0%

97%

3%

Opera

38%

38%

24%

Pantomime

39%

31%

29%

Personality Concerts

47%

30%

23%

Popular Comedy Drama

44%

31%

25%

Quality Drama

41%

33%

26%

Standup Comedy

52%

28%

20%

Studio

33%

46%

20%

38%

39%

22%

Internet 32%

Phone Sales 33%

Other (In person, post, fax) 35%

Big Band Orchestral

30%

34%

36%

Concerts

30%

35%

35%

Dance

33%

34%

34%

Family Children

33%

33%

33%

Musicals

33%

34%

34%

NR Schools Project

N/A

N/A

N/A

Opera

30%

36%

34%

Pantomime

33%

33%

33%

Personality Concerts

33%

34%

34%

Popular Comedy Drama

32%

34%

34%

Quality Drama

33%

33%

33%

Standup Comedy

34%

33%

34%

Studio

33%

33%

33%

32%

34%

34%

Type Amateur

Grand Total

SOURCE OF TICKET SALES 2014/2015 – Value

Type Amateur

Grand Total

15


AVERAGE PRICE PAID BY EVENT TYPE – three-year comparison This section looks at the average ticket price paid for each of the event types over the last three years. Event Type

2012/2013 £15.20

2013/2014

2014/2015

£14.23

£16.11

Big Band/Orchestral

£19.13

£16.53

£18.02

Concerts

£16.92 N/A

£20.44 N/A

£17.95 N/A

Dance

£24.10

£22.11

£22.87

Family/Children

£12.69

£15.12

£11.32

Musicals

£34.06

£26.82

£29.10

Opera

£31.79

£33.14

£35.61

Pantomime

£15.31

£15.62

£16.16

Personality Concerts

£21.82

£23.62

£23.23

Popular/Comedy Drama

£17.38

£17.33

£19.44

Quality Drama

£15.33

£20.85

£16.30

Standup Comedy

£19.23

£21.61

£21.61

Studio

£6.59

£7.57

£7.66

Amateur

Country/Irish

Variations in the average price paid are often closely related to specific productions or specific artists coming to the theatre in particular years.

16


AVERAGE PRICE ASKED AGAINST AVERAGE PRICE PAID BY EVENT TYPE – 2014/2015 The following spreadsheet shows the average price asked for tickets in each event type for 2014/2015 against the average price paid. Average Price Asked

Average Price Paid

Amateur

£15.58

£16.11

Difference +£0.53

% Difference +3%

Big Band/Orchestral

£18.42

£18.02

£0.40

2%

Concerts

£22.25

£17.95

£4.30

19%

Dance

£27.75

£22.87

£4.88

18%

Family/Children

£18.08

£11.32

£6.76

37%

Musicals

£37.75

£29.10

£8.65

23%

Opera

£57.83

£35.61

£22.22

38% 3%

Event Type

Pantomime

£16.67

£16.16

£0.50

Personality Concerts

£35.57

£23.23

£12.34

35%

Popular Comedy Drama

£21.75

£19.44

£2.31

11%

Quality Drama

£21.25

£16.30

£4.95

23%

Standup Comedy

£26.08

£21.61

£4.47

17%

Studio

£9.00

£7.66

£1.34

15%

17


POTENTIAL VALUE AGAINST ACTUAL VALUE SOLD BY EVENT TYPE – 2014/2015 The following spreadsheet shows the potential value of tickets in each event type for 2014/2015 against the actual value sold.

Event Type

Potential Value

Actual Value Sold

Amateur

£234,586

£187,909

Actual Value as % 80%

Big Band/Orchestral

£114,708

£47,787

42%

£66,921

58%

Concerts

£170,394

£148,477

87%

£21,916

13%

£1,634,784

£1,071,609

66%

£563,175

34%

£213,207

43%

Dance Family/Children Musicals Opera Pantomime Personality Concerts Popular Comedy Drama Quality Drama Standup Comedy Studio Grand Total

Difference £46,676

% Difference 20%

£495,179

£281,971

57%

£4,108,131

£3,192,771

78%

£915,360

22%

£838,400

£422,408

50%

£415,992

50%

£1,202,451

£985,980

82%

£216,471

18%

£528,152

£455,500

86%

£72,652

14%

£898,635

£576,492

64%

£322,142

36%

£1,435,202

£721,884

50%

£713,318

50%

£350,457

£318,583

91%

£31,874

9%

£11,772

£7,890

67%

£3,883

33%

£12,022,848

£8,419,262

70%

£3,603,586

30%

* The total monetary difference is made up of total unsold £2,565,261 (see page 20 - seat occupancy) and total concessions £1,038,325 (see page 41- concessions).

18


POTENTIAL OCCUPANCY AGAINST ACTUAL OCCUPANCY SOLD BY EVENT TYPE –

2014/2015

The following spreadsheet shows the potential occupancy of tickets in each event type for 2014/2015 against the actual number of tickets sold. Potential Occupancy (100%) 13,881

Actual Tickets Sold 11,661

Actual Occupancy as % 84%

Difference 2,220

% Difference 16%

Big Band/Orchestral

5,232

2,652

51%

2,580

49%

Concerts

10,311

8,270

80%

2,041

20%

Dance

66,339

46,861

71%

19,478

29%

Family/Children

36,144

24,906

69%

11,238

31%

Musicals

131,602

109,708

83%

21,894

17%

Norfolk Schools Project

1,290

928

72%

362

28%

Opera

18,862

11,861

63%

7,001

37%

Pantomime Personality Concerts Popular Comedy Drama

68,370 23,238

60,996 19,608

89% 84%

7,374 3,630

11% 16%

38,904

29,660

76%

9,244

24%

Quality Drama

83,378

44,283

53%

39,095

47%

Standup Comedy

15,642

14,741

94%

901

6%

Studio

1,308

1,030

79%

278

21%

514,501

387,165

75%

127,336

25%

Event Type Amateur

Grand Total

19


SEAT OCCUPANCY 2014/2015 – in comparison with 2013/2014 2013/2014

2013/2014 as %

2014/2015

2014/2015 as %

49

48%

43

45%

2013/2014

2013/2014 as %

2014/2015

2014/2015 as %

Performances that played to more than 95% capacity

188

43%

179

43%

Performances that sold out

65

15%

64

15%

Productions that played to more than 95% capacity

The following table shows the value and quantity of unsold tickets in the past three years:

Value of Unsold Tickets Quantity of Unsold Tickets

2012/2013

2013/2014

2014/2015

£2,584,542

£2,148,648

£2,565,621

% change compared to 2013/2014 19.41%

121,897

103,445

127,336

23.10%

20


PRICE BAND ANALYSIS – three-year comparison Price Band

2012/2013

2012/2013 as %

192,576

Tickets Sold Average Price Paid

A

Tickets Sold Average Price Paid

B

£26.11

82%

£24.16

C

Tickets Sold Average Price Paid

D

Tickets Sold Average Price Paid

E

£22.37

£21.74

65%

£19.61

65%

36,479 69%

£17.15

23,481 £6.06

73%

47,851

36,359 £19.17

84%

109,578 72%

46,070

Tickets Sold Average Price Paid

2013/2014 as %

197,718

105,603 £24.00

2013/2014

68%

23,477 90%

£6.09

21

91%

2014/2014 185,242 £24.58 102,456 £22.02 43,002 £20.26 34,042 £17.41 22,323 £6.12

2014/2015 as % 82%

72%

62%

67%

89%


COMPARATIVE ANNUAL TICKET SALES – from 1983/1984 to present

Year

No. of Performances

Tickets Sold

% Occupancy

Value Sold

Average Price Paid

1983/84

439

323,361

56%

£1,096,096

£3.39

1984/85

460

323,152

54%

£1,151,432

£3.56

1985/86

469

324,207

53%

£1,107,981

£3.42

1986/87

473

295,683

49%

£1,097,408

£3.71

1987/88

471

318,567

53%

£1,565,507

£4.91

1988/89

502

295,171

46%

£1,504,334

£5.10

1989/90

468

298,406

50%

£1,896,450

£6.36

Average 1983/90

469

311,221

52%

£1,324,601

£4.32

1993/94

Incomplete data 430

357,436

64%

£3,764,942

£10.53

1994/95

432

397,832

71%

£4,130,708

£10.38

1995/96

413

346,886

64%

£3,681,206

£10.61

1996/97

415

340,270

64%

£3,694,744

£10.86

1997/98

412

349,700

65%

£3,393,566

£9.70

1998/99

420

364,121

66%

£3,846,476

£10.56

1999/00

422

322,576

60%

£3,215,755

£9.97

2000/01

462

345,589

63%

£3,978,751

£11.51

2001/02

430

338,373

67%

£4,300,427

£12.71

2002/03

423

341,777

66%

£4,373,295

£12.80

2003/04

423

343,454

67%

£4,757,337

£13.85

2004/05

396

344,568

72%

£4,982,157

£14.46

2005/06

423

363,648

71%

£5,544,538

£15.25

2006/07

433

376,818

72%

£6,393,306

£16.97

2007/08

195

165,584

78%

£2,713,536

£16.39

2008/09

412

377,030

78%

£8,212,576

£19.87

2009/10

426

370,470

71%

£7,893,843

£17.65

2010/11

423

379,476

76%

£7,105,082

£18.02

2011/12

444

391,483

75%

£8,067,418

£17.56

2012/13

428

404,089

77%

£9,432,284

£19.54

2013/14

433

415,403

76%

£8,869,055

£18.04

2014/15

415

387,165

75%

£8,419,262

£19.65

Average 1993/15*

424

365,674

70%

£5,621,749

£14.31

1990/93

*2007/2008 was not a full trading year being closed April 1 to November 13 due to the building modernisation work.

22


TARGET AND ACTUAL BOX OFFICE INCOME RETAINED BY THE THEATRE ROYAL BY EVENT TYPE – 2014/2015 This section looks at the target figures for each event type throughout the year and the amount that the theatre actually retained from those event types, once producers’ expenses and credit card charges have been paid. These figures do not include PRS payments or other internal adjustments. Event Type Amateur Big Band Orchestral Concerts Dance Family Children Musicals Opera Pantomime Personality Concerts Popular Comedy Drama Quality Drama Standup Comedy Grand Total

Target retention £39,626.20 £14,335.00 £40,113.66 £268,683.28 £71,847.39 £542,734.08 £133,952.86 £342,798.40 £101,100.96 £121,204.82 £182,987.69 £70,286.38 £1,929,670.71

Actual retention £51,040.80 £10,249.25 £42,214.41 £260,111.01 £71,181.88 £527,508.82 -£32,387.25 £458,539.84 £103,320.81 £111,804.01 £138,503.77 £69,238.15 £1,811,325.49

The difference between the actual retention of £1,811,325.49 and the target retention of £1,929,670.71 is -£118,345.22 (-6.13%).

23


TICKET SALES BY GEO-POLITICAL DISTRICT •

Map overview of Ticket Sales

Value of Tickets Sold Broken Down by Geo-Political District – three-year comparison

Quantity of Tickets Sold Broken Down by Geo-Political District – three-year comparison

Average Spend Per Transaction Broken Down by Geo-Political District – comparison with previous year

Average Tickets Per Transaction Broken Down by Geo-Political District – comparison with previous year

24


MAP OVERVIEW OF TICKET SALES 2014-2015 Ticket Sales per Postcode District – darker area indicate higher ticket sales

North Norfolk West Norfolk

Broadland Breckland

South Norfolk

Legend: Sum of Ticket Sales per Postcode District 15,000 > 2,000 – 15,000 1,000 – 1,999 500 – 999 250 – 499 100 – 249 50 - 99 1 – 49

25

Great Yarmouth


VALUE OF TICKETS SOLD BROKEN DOWN BY GEO-POLITICAL DISTRICT – Three-year comparison 2012/2013

2013/2014

2014/2015

Norwich

£1,621,821

£1,563,650

£1,518,479

Broadland

£1,774,900

£1,695,843

£1,591,199

South Norfolk

£1,560,780

£1,463,730

£1,436,226

Breckland

£836,181

£867,578

£798,121

North Norfolk

£817,851

£747,288

£729,080

Great Yarmouth

£572,279

£502,047

£462,565

West Norfolk

£344,378

£293,891

£270,073

£1,904,094

£1,619,841

£1,613,518

£9,432,284

£8,753,868

£8,419,262

Other Grand Total

26


QUANTITY OF TICKETS SOLD BROKEN DOWN BY GEO-POLITICAL DISTRICT – three-year comparison 2012/2013

2013/2014

2014/2015

Norwich

81,643

83,657

79,071

Broadland

77,888

83,873

75,707

South Norfolk

67,769

69,908

66,775

Breckland

35,225

40,234

36,314

North Norfolk

33,821

34,241

32,861

Great Yarmouth

22,602

22,879

20,428

West Norfolk

13,376

12,913

10,946

Other

71,765

67,966

65,063

404,089

415,671

387,165

Grand Total

27


AVERAGE SPEND PER TRANSACTION BROKEN DOWN BY GEO-POLITICAL DISTRICT – comparison with previous year The spreadsheet below shows the average spend per transaction for each geo-political district for 2013/2014 and 2014/2015, broken down by event type. Average Spend Per Transaction Broken Down by Geo-Political District 2013/2014

Norwich

Broadland

South Norfolk

Breckland

North Norfolk

Gt Yarmouth

West Norfolk

Other

Amateur

£38.14

£44.18

£48.54

£60.04

£47.58

£65.49

£79.94

£47.27

Big Band Orchestral

£23.92

£32.09

£37.77

£35.13

£42.81

£33.15

£24.50

£37.63

Concerts

£44.21

£49.11

£53.46

£49.86

£51.08

£48.76

£45.28

£51.76

Dance

£48.40

£51.84

£53.84

£55.67

£55.78

£55.32

£67.06

£62.37

Family Children

£46.31

£46.45

£48.52

£52.33

£54.27

£53.04

£62.58

£54.80

Musicals

£65.12

£65.54

£68.26

£72.00

£71.69

£74.80

£86.78

£82.48

Opera

£77.60

£78.14

£87.59

£89.17

£94.53

£60.91

£150.53

£137.78

Pantomime

£75.08

£74.37

£76.86

£79.64

£92.66

£85.87

£116.29

£87.60

Personality Concerts

£50.65

£56.41

£60.26

£58.57

£62.25

£64.09

£69.51

£63.97

Popular Comedy Drama

£35.54

£37.70

£38.87

£40.66

£38.25

£38.98

£48.25

£44.15

Quality Drama

£43.79

£43.78

£46.67

£49.57

£47.67

£45.42

£53.70

£57.61

Standup Comedy

£52.75

£51.58

£59.68

£53.18

£56.07

£54.53

£55.45

£53.77

Studio

£21.92

£20.47

£20.08

£21.90

£19.68

£25.38

£33.80

£22.29

£44.53

£46.55

£50.03

£51.27

£52.45

£50.41

£68.75

£57.39

Event Type

Average per geopolitical district

Average Spend Per Transaction Broken Down by Geo-Political District 2014/2015

Norwich

Broadland

South Norfolk

Breckland

North Norfolk

Gt Yarmouth

West Norfolk

Other

Amateur

£40.76

£42.55

£50.42

£47.05

£50.93

£41.09

£42.08

£42.43

Big Band Orchestral

£28.71

£42.26

£40.47

£36.00

£48.70

£42.06

£40.26

£30.80

Concerts

£40.88

£44.55

£44.29

£52.57

£47.60

£46.31

£59.42

£32.52

Dance

£48.70

£52.10

£53.27

£57.97

£64.20

£62.86

£68.98

£68.60

Family Children

£34.64

£37.33

£38.27

£37.80

£45.66

£57.79

£54.97

£41.05

Musicals

£68.39

£68.33

£69.74

£80.66

£98.11

£102.50

£111.12

£87.70

Opera

£59.44

£61.11

£69.55

£77.00

£84.70

£68.26

£112.81

£91.51

Pantomime

£75.26

£78.79

£80.14

£76.74

£89.69

£79.91

£88.97

£94.44

Personality Concerts

£47.03

£51.78

£52.40

£59.47

£50.84

£54.01

£51.30

£57.32

Popular Comedy Drama

£47.86

£47.22

£47.60

£52.91

£42.93

£45.77

£56.59

£63.30

Quality Drama

£35.33

£35.47

£35.98

£38.81

£43.51

£47.21

£54.29

£56.60

Standup Comedy

£53.47

£59.40

£54.30

£51.18

£48.19

£52.18

£62.61

£49.07

Studio

£22.59

£20.18

£21.45

£13.50

£16.28

£21.15

£16.09

£7.50

£46.39

£49.31

£50.61

£52.44

£56.26

£55.47

£63.04

£55.60

Event Type

Average per geopolitical district

28


AVERAGE TICKETS PER TRANSACTION BROKEN DOWN BY GEO-POLITICAL DISTRICT – comparison with previous year The spreadsheet below shows the average number of tickets bought per transaction for each geopolitical district for 2013/2014 and 2014/2015, broken down by event type. Average Tickets per Transaction Broken Down by Geo-Political District 2013/2014

Norwich

Broadland

South Norfolk

Breckland

North Norfolk

Amateur

2.71

3.47

3.28

3.61

3.18

4.06

4.48

2.75

Big Band Orchestral

1.75

1.79

2.02

2.04

2.07

2.10

1.00

1.80

Concerts

2.33

2.43

2.60

2.38

2.37

2.36

2.14

2.41

Dance

2.32

2.44

2.40

2.48

2.34

2.50

3.27

2.71

Family Children

3.09

3.16

3.29

3.28

3.66

3.41

4.47

3.50

Musicals

2.64

2.55

2.58

2.66

2.58

2.72

3.09

2.85

Opera

2.44

2.69

2.49

2.57

2.62

2.00

6.77

3.59

Pantomime

5.23

4.73

4.74

5.02

5.67

5.73

7.84

5.24

Personality Concerts Popular Comedy Drama

2.45

2.36

2.49

2.43

2.47

2.54

2.69

2.49

2.25

2.21

2.26

2.30

2.15

2.28

2.57

2.37

Quality Drama

2.30

2.22

2.27

2.32

2.32

2.37

2.36

2.45

Standup Comedy

2.51

2.42

2.79

2.45

2.58

2.53

2.43

2.50

Studio Avg. per geo political district

3.15

2.53

2.54

2.77

2.64

3.08

4.40

2.83

2.71

2.69

2.75

2.79

2.82

2.90

3.66

2.89

Event Type

Gt Yarmouth

West Norfolk

Other

Average Tickets per Transaction Broken Down by Geo-Political District 2014/2015

Norwich

Broadland

South Norfolk

Breckland

North Norfolk

Gt Yarmouth

West Norfolk

Other

Amateur

2.64

2.67

3.24

3.18

3.20

2.70

2.69

2.48

Big Band Orchestral

1.84

2.19

2.06

2.00

2.39

2.29

2.05

1.80

Concerts

2.42

2.39

2.34

2.86

2.71

2.59

6.65

2.22

Dance

2.41

2.39

2.32

2.38

2.64

2.66

2.87

2.83

Family Children

3.39

3.18

3.22

3.32

3.43

5.05

4.47

3.24

Musicals

2.54

2.48

2.44

2.67

2.82

2.99

3.09

2.71

Opera

2.03

1.93

1.94

2.00

2.56

2.44

3.15

2.24

Pantomime

5.04

4.91

4.85

4.22

5.79

4.56

6.55

5.58

Personality Concerts Popular Comedy Drama

2.33

2.31

2.24

2.36

2.27

2.48

2.15

2.10

2.66

2.59

2.48

2.61

2.65

2.76

3.10

3.01

Quality Drama

2.26

2.31

2.20

2.23

2.92

3.03

3.23

3.38

Standup Comedy

2.63

2.74

2.49

2.50

2.49

2.76

3.05

2.27

Studio Avg. per geopolitical district

3.19

2.58

2.55

1.67

2.31

2.78

2.20

1.00

2.72

2.67

2.64

2.62

2.94

3.01

3.48

2.68

Event Type

29


FRIENDS OF THE THEATRE ROYAL •

Total Number of Friends – three-year comparison

Categories of Memberships – three-year comparison

Value of Memberships – three-year comparison

Value of Ticket Sales to Friends – three-year comparison

Quantity of Ticket Sales to Friends – three-year comparison

Distribution of Friends Broken Down by Geo-Political District – three-year comparison

Corporate Club Members – 2014/2015

Value of Ticket Sales to Corporate Club Members – three-year comparison

Quantity of Ticket Sales to Corporate Club Members – three-year comparison

30


TOTAL NUMBER OF FRIENDS – three-year comparison This page shows the total number of Friends for each year.

There was a 2.80% increase in the total number of Friends from 2013/2014 to 2014/2015.

RETENTION This table shows how many Friends were retained when comparing four years

2011/2012 2012/2013 2013/2014 2014/2015

2011/2012 11,680 9,478 8,335 7,345

2012/2013 x 11,891 9,074 8,705

31

2013/2014 x x 12,408 9,939

2014/2015 x x x 12,765


CATEGORIES OF MEMBERSHIPS – three-year comparison This page shows the different categories of Friends’ memberships available and the number of each type of Friend from 2012/2013 to 2014/2015.

Personal

Gold

Group

Family

Senior

Student

2012/2013

3,102

66

9

223

8,388

103

2013/2014

3,186

81

11

224

8,811

95

2014/2015

3,217

70

10

217

9,170

81

32


VALUE OF MEMBERSHIPS – three-year comparison This page shows the value of each category of Friends’ membership, whether paid by direct debit or by cash, cheque or credit card. Friends Membership Prices:

Personal Friend Gold Friend Group Friend Family Friend Senior Friend Student Friend

Cash, Cheque, Credit Card until 31st Oct 14 £33.00 £145.00 £185.00 £43.50 £16.00 £12.50

Direct Debit until 31st Oct 14 £31.50 £130.00 £175.00 £42.00 £15.00 N/A

Cash, Cheque, Credit Card* £33.50 £150.00 £190.00 £46.00 £18.50 £15.00

Direct Debit* £34.00 £135.00 £180.00 £44.50 £17.50 N/A

Value of the Friends Memberships (including price increases): 2012/2013

2013/2014

2014/2015

Personal Friend

£99,722

£102,576

£103,559

Gold Friend

£8,925

£11,130

£9,565

Group Friend

£1,635

£2,005

£1,820

Family Friend

£9,482

£9,525

£9,232

Senior Friend

£129,462

£136,243

£141,853

£1,288

£1,188

£250,513

£262,667

£1,013 £267,041

Student Friend Total

*The Friends membership scheme had a small increase in its prices from 1st November 2014 Percentage increase in the value of our Friends Membership: There was a 0.24% increase in the value of Friends’ memberships from 2011/2012 to 2012/2013. There was a 4.63% increase in the value of Friends’ memberships from 2012/2013 to 2013/2014. There was a 1.64% increase in the value of Friends’ memberships from 2013/2014 to 2014/2015.

33


VALUE OF TICKET SALES TO FRIENDS – three-year comparison This section shows the value of tickets sold to Friends of the Theatre as a percentage of the total value of tickets sold each year from 2012/2013 to 2014/2015.

2012/2013 2013/2014 2014/2015

Total Value £9,432,284 £8,869,055 £8,419,262

34

Friends Value £2,354,774 £2,350,583 £2,427,458

Value % 25% 27% 29%


QUANTITY OF TICKET SALES TO FRIENDS – three-year comparison This section shows the quantity of tickets sold to Friends of the Theatre as a percentage of the total number of tickets sold each year from 2012/2013 to 2014/2015. Total Quantity

Friends Quantity

Quantity %

2012/2013

404,089

101,581

25%

2013/2014

415,403

107,816

26%

2014/2015

387,165

110,974

29%

35


DISTRIBUTION OF FRIENDS BROKEN DOWN BY GEO-POLITICAL DISTRICT – three-year comparison 2012/2013

2013/2014

2014/2015

Norwich

1,969

1,912

1,227

Broadland

2,798

2,806

3,081

South Norfolk

2,435

2,627

3,757

Breckland

1,251

1,358

1,203

North Norfolk

1,420

1,376

1,354

Gt. Yarmouth

561

626

692

West Norfolk

368

334

400

1,089

1,369

1,051

11,891

12,408

12,765

Other Total

36


CORPORATE CLUB MEMBERS – 2014/2015 There were 68 Corporate Club members in 2014/2015 M&A Partners Marks and Spencer Marriott Sprowston Manor Hotel Marsh Mayday Integrated Office Systems Mills and Reeve Norfolk Police Social Club Norse Commercial Services North Norfolk Theatre Goers Norwich Area Civil Service Social Club NPS Property Consultants Nuffied Health Oasis Persimmon Homes Premier Inn Norwich Nelson Price Bailey PrivewaterhouseCoopers RG Carter Holdings Ltd Rogers and Norton Solicitors Savills (UK) Ltd Signs Express Simpsons Jewellers Ltd Sinclair International Ltd Smith & Pinching Starline Hair Systems Steeles Law Solicitors Ltd Sweetbriar Office Solutions The Forum Trust The RedCat Partnership The Tannery Todd Hayes Ltd Virgin Money Wayne Fleming Associates

Admin RE Adnams Southwold AECOM Professional Services Alan Boswell Group Almary Green Investments Ltd Anglian Group PLC Anglian Water Norfolk Social Club Archant Barclays BeWILDerwood Birketts LLP Blue Arbour Creative Wellbeing Ltd Broadland Business Park Capita Chaplin Farrant City College Norwich Computer Service Centre Contract Personnel Ltd Copy IT Digital Solutions Ltd Dipple & Conway Eastern Voice and Data Elizabeths the Florist Elmham Surgery Grant Thornton Hansells Solicitors and Financial Advisers Hatch Brenner LLP Howes Percival LLP InTouch Systems Intu Chapelfield Jarrolds Kettle Foods Lambda Films Larking Gowen Leathes Prior Solicitors Lovewell Blake

37


VALUE OF CORPORATE CLUB MEMBERSHIPS Joining the Theatre Royal Corporate Club costs £800 + VAT per year Business Benefits •

Exclusive networking opportunities

Exclusive editorial in ShowBiz e-magazine

Regular invitations to Theatre Royal guest evenings with the opportunity to meet Peter Wilson, Trustees and other Corporate Managers

Free use of function rooms for entertaining, with catering

Discounted meeting rooms for staff, staff training, seminars etc

One stop personal contact with the Marketing & Development Officer for all group bookings and corporate hospitality

A personal host to welcome guests and assist throughout your function

Free Theatre Royal programmes for each pair of seats booked for a function with catering

Staff Benefits •

A discount of £2 per ticket on up to 40 tickets for every production (excluding the lowest Price) and for each week of the pantomime.

Half price tickets on the first nights of all dramas (excludes cheapest rate and special prices)

15% discount on all post show drinks in the Theatre's Bars, just show your ticket

A Corporate Club direct dial identification telephone number. This is not a hotline number but will allow callers to be identified as Corporate members

Meal/ticket packages exclusive to Corporate members

For parties of 20+ 10% discount on every ticket to every performance including Fridays and Saturdays PLUS new group rates on marked performances

A day's priority booking ahead of the Friends of the Theatre and a month's priority booking ahead of the public* for the best seats in the Theatre Royal, PLUS advance notice of each season

Please contact Nikki Rice, Marketing & Development Officer for more details (01603) 598 525 2014/2015 Total Income

£43,937

38


VALUE AND QUANTITY OF TICKET SALES TO CORPORATE CLUB MEMBERS – three-year comparison

Total Value

Corporate Club Value

Value %

2012/2013 2013/2014

£9,432,284 £8,869,055

£332,365 £311,693

3.5% 3.5%

2014/2015

£8,419,262

£319,459

4%

2012/2013 2013/2014 2014/2015

Total Quantity 404,089 415,403 387,165

Corporate Club Quantity 13,551 13,287 12,238

Quantity % 3.4% 3.2% 3%

39


CONCESSIONS •

“Value” (i.e. the amount we gave away) and Quantity of Individual Concession Categories – three-year comparison

40


“VALUE” AND QUANTITY OF INDIVIDUAL CONCESSION CATEGORIES – three-year comparison This section shows the “value” and quantity of the concessions given to each category as a comparison of the past three years. Concession Summary 2012/2013 Concession Description

Quantity

If Full Price Paid

Actual Price Paid

Value of Discount

Comps/Special Discounts

4,019

£91,540

£0

£91,540

Corporate Club

13,551

£376,885

£332,365

£44,520

People with disabilities

6,859

£188,577

£95,968

£92,609

Friends

76,620

£2,150,527

£1,921,822

£228,705

Groups

12,605

£268,857

£211,734

£57,123

Miscellaneous

5,735

£127,740

£88,295

£39,444

Over 60's

35,655

£1,034,754

£757,735

£277,020

Young People

24,266

£479,630

£322,309

£157,320

Total "Value" of Concessions

179,310

£4,718,510

£3,730,228

£988,280

Concession Description

Quantity

If Full Price Paid

Actual Price Paid

Value of Discount

Comps/Special Discounts

4,572

£97,950

£0.00

£97,949

Corporate Club

13,287

£351,164

£311,696

£39,467

People with disabilities

7,468

£178,241

£92,313

£85,927

Friends

84,293

£2,204,868

£1,974,121

£230,747

Groups

10,352

£201,243

£164,799

£36,444

Miscellaneous

5,055

£104,150

£75,634

£28,515

Over 60's

42,233

£1,164,420

£825,685

£338,734

Young People

21,262

£404,689

£276,358

£128.331

Total "Value" of Concessions

188,522

£4,706,722

£3,720,605

£986,116

Concession Description

Quantity

If Full Price Paid

Actual Price Paid

Value of Discount

Comps/Special Discounts

4,522

£114,244

£2,183

£112,061

Corporate Club

11,939

£313,240

£269,215

£44,025

People with disabilities

7,066

£183,892

£93,632

£90,259

Friends

81,289

£2,239,707

£1,980,456

£259,250

Groups

9,587

£208,305

£157,171

£51,134

Miscellaneous

6,023

£133,646

£99,222

£34,424

Over 60's

36,142

£1,099,986

£835,446

£264,540

Young People

26,253

Total "Value" of Concessions

182,821

£507,597 £4,800,616

£324,965 £3,762,290

£182,632 £1,038,325

Concession Summary 2013/2014

Concession Summary 2014/2015

41


VALUE INDIVIDUAL CONCESSION CATEGORIES –three-year comparison cont.

Year

Comps/ Special

Corporate Club

People with disabilities

Friends

Groups

Misc.

Over 60s

Young People

2012/2013

£91,540

£44,540

£92,609

£228,705

£57,123

£39,444

£277,020

£157,320

2013/2014

£97,950

£39,467

£85,928

£230,747

£36,444

£28,515

£338,735

£128,331

2014/2015

£112,061

£44,024

£90,259

£259,250

£51,134

£34,423

£264,539

£182,632

42


QUANTITY INDIVIDUAL CONCESSION CATEGORIES –three-year comparison cont.

Year

Comps/ Special

Corporate Club

People with disabilities

Friends

Groups

Misc.

Over 60s

Young People

2012/2013

4,019

13,551

6,859

76,620

12,605

5,736

35,655

24,266

2013/2014

4,572

13,287

7,468

84,293

10,352

5,055

42,233

21,262

2014/2015

4,522

11,939

7,066

81,289

9,587

6,023

36,142

26,253

43


CHARITABLE COLLECTIONS – 2014/2015 Throughout 2014/2015 various collections were made on behalf of other charities. The dates and amounts below give details.

Dates

06/05/2014 10/05/2014 10/06/2014 16/06/2014 02/07/2014 08/09/2014 13/09/2014 29/09/2014 04/10/2014 21/10/2014 25/10/2014 01/12/2014 06/12/2014 17/12/2014 18/12/2014 18/01/2015

Show

Charity

Amount

Two Worlds of Charlie F

British Legion

£2,146.74

Singin' in the Rain

NANSA

£4,081.88

Norwich School

Unicef

£715.99

West Side Story

Home Start

£119.78

Puttin' on The Ritz

Keeping Abreast

£8,914.86

Jeeves & Wooster

Acting for Others

£523.57

The Full Monty Peter Pan Panto Dress Rehearsal Peter Pan Panto

44

Theatre Mad World Aids Day EACH Great Ormond Street & Norfolk Schools Project

£1,361.28

Total

£21,795.41

£351.06

£3,580.25


PRIZE VOUCHERS – 2014/2015 In 2014/2015, 676 £10 vouchers were sent out for use in fundraising raffles and auctions by local organisations like schools, groups and sports teams etc. to the value of £6,760. No requests for vouchers are refused.

Annual Prize Vouchers – from 1992/1993 to present

Year

No. of Vouchers

Value of Vouchers

1992/1993

300

£1,325

1993/1994

Data incomplete

Data incomplete

1994/1995

Data incomplete

Data incomplete

1995/1996

572

£2,860

1996/1997

557

£2,785

1997/1998

539

£2,695

1998/1999

498

£2,490

1999/2000

Data incomplete

Data incomplete

2000/2001

Data incomplete

Data incomplete

2001/2002

538

£5,380

2002/2003

259

£2,590

2003/2004

472

£4,720

2004/2005

614

£6,140

2005/2006

628

£6,280

2006/2007

529

£5,290

2007/2008

Data incomplete

Data incomplete

2008/2009

587

£5,870

2009/2010

494

£4,940

2010/2011

654

£6,540

2011/2012

654

£6,540

2012/2013

666

£6,660

2013/2014

660

£6,600

2014/2015

676

£6,760

45


THEATRE ROYAL INCOME AND EXPENDITURE •

Theatre Royal Net Income – three-year comparison

Theatre Royal Expenditure – three-year comparison

Payments to Local Suppliers – 2014/2015

Touring Theatre Survey – 2014/2015

Overall Economic Impact – 2014/2015

46


THEATRE ROYAL INCOME AND EXPENDITURE – three-year comparison 2012/2013

2013/2014

2014/2015

Income Source Arts Course Bars Box Office Business Support Catering Confectionery Friends Grants Ices Bank Interest Merchandising Other Programmes Scenery & Wardrobe

Value

Percentage

Value

Percentage

Value

Percentage

-£80,694 £189,773 £2,002,963 £36,570 £67,741 £35,565 £170,452 £48,107 £132,041 £49,034 £7,704 £207,175 £69,488

-3% 6% 68% 1% 2% 1% 6% 2% 4% 2% 0% 7% 2%

-£88,358 £200,849 £2,233,519 £44,703 £24,487 £37,086 £159,003 £37,000 £136,264 £18,700 £10,635 £308,476 £72,412

-3% 6% 70% 2% 1% 1% 5% 1% 4% 1% 0% 10% 2%

-£69,028 £174,641 £1,875,961 £38,947 £11,277 £35,781 £160,816 £23,680 £133,430 £18,267 £12,551 £185,885 £73,610

-3% 7% 70% 1% 0% 1% 6% 1% 5% 1% 0% 7% 3%

£10,349

0%

£10,742

0%

£6,115

0%

Total

£2,946,268

100%

£3,205,518

100%

£2,681,933

100%

Annual Surplus/(Deficit)

£461,934

£612,850

2012/2013

£31,846

2013/2014

2014/2015

Expenditure Source Education Depreciation Establishment Marketing Premises Staff Supplies Exceptional Expenditure

Value

Percentage

Value

Percentage

Value

Percentage

£135,996 £99,235 £200,682 £216,185 £311,388 £1,416,470 £64,332

5% 4% 8% 9% 13% 57% 3%

£118,084 £112,497 £184,175 £252,518 £337,104 £1,510,707 £77,583

5% 4% 7% 10% 13% 58% 3%

£136,476 £125,377 £191,538 £312,734 £361,196 £1,516,408 -£10,609

5% 5% 7% 12% 14% 57% 0%

£40,046

2%

£0

0%

£16,967

1%

Total

£2,484,334

100%

£2,592,668

100%

£2,650,087

100%

47


BREAKDOWN OF INCOME AND EXPENDITURE – 2012 - 2015

48


PAYMENTS TO LOCAL SUPPLIERS – 2014/2015 Payments have been made to these local suppliers:

A C Leigh Ltd A W CUSHION A W Forster ABBA Plumbing ABC Taxis Accent Fresh Adcock Refrigeration Adnams plc Adrian James Acoustics Ltd AECOM Limited Air Artists Allies Computing Ltd AMS Editorial Service Ltd Ancient House Press AndAction Projects Anglia Culinary Suppliers Ltd Anglia Fire Assessments Anglia Shopfitting Ltd Anglian Chemicals Ltd Ann Bryson Anna Lawrence M.A Archant Community Media Archant Community Media Ltd (Life) Archway Cards Arts Marketing Association Arts Professional Audiotree B Y Training Services Baker & Nixon BBC Fire Protection Ltd BD & H Ltd Beeline Refrigeration Ltd Belmont Roofing Ltd Best Promotions Bidwell Bishy B Industries Ltd Blackwell Print Blockbuster Drain Service

BOLD Directories Ltd Broadland District Council Broadland Heating & Plumbing Bryony Moore Dance & Performance Buy Local C Ledbury Plumbing & Heating Camplings Ltd Cat Chapman Catherine Dixon Chapel Doors Charles Caine CHEESE TRUCKLE Circuit Media City Saw & Knife Services Clare Staples Colour Print Community Life Enterprises Cooks Blinds & Shutters Ltd Copy IT Digital Solutions Ltd Countrywide Publications Core Computer Services Ltd Craig Ledbury Plumbing & Heating Creative Arts East Criterion Ices Ltd Crown Confectionery D D Health & Safety Supplies Ltd Danny Skipper Dardan Security Dee Jago Delstar Engineering Ltd Dencora House Management Com. ltd Direct Access Supplies Ltd Dr Patrick Yarker Dynorod Eastern Business Systems Ltd 49

Eastern Cash Register (Norwich) Ltd Eastern Voice & Date Hosted Eastons Coaches Eastlife Magazine ECS Power & Control Ltd Eleanor Richards Elizabeths Emotive Sound & Light Ltd ERM CIC Factory 1st (East) Ltd Falcon Publications Fine Hart Window Cleaning Fiona Roberts First Edition Freshpac Teas & Coffees Ltd Fun Outside Future Projects Giller Pianos Gnaw Chocolate Ltd Golden Guide Graham Corney H2Creative Media Ltd Hollinger Print Howes Percival LLP Hussey & Knights Ltd Ian N Gray Iceni Lifts Ltd Ideal Hire Ltd Inn-Training Intouch Systems Ivan Dawson Catering Engineers Ltd Ivan McCready IWD J V Trading Ltd Jarretts Transport Ltd James J Dunne Jarrold Training JD Catering Equipment


Solutions Jeanette Durrant Jim O'Toole JML Refrigeration Julian Claxton Photography Just Regional Publishing Katie keates Kennys Shredding Company L & G ROBERTS Lacons Lamberts Larking Gowen Leathes Prior Lees Flooring Ltd Leisure Foods Ltd Limelight Studios Norwich M J M Training Mark Read Martin Hanner Locksmith Matthew Brown Media Managers Mercury & Phillips Signs Millar West & Co Momentum Norfolk Monarch Signs Mr Plastic MRL Systems Ltd Nemco Utilities Norfolk & Norwich Festival Norfolk County Council Norfolk LGBT Project Norfolk On My Mind Magazine Norfolk Tourist Attractions Assoc Norse Commercial Services Ltd Norwich Apartment Company Norwich City College Norwich City Council Norwich City Football Club

Norwich Electrical Company Norwich Instrument Services Ltd Norwich Pest Control Ltd Norwich Screen Art Norwich Security Specialists Ltd Norwich Trafic Control NPSS Security Services Number 15 Number 17 Oak Street Fabrications Oakfield Arboricultural Services Off The Wall Imaging Ltd Office Water Supplies Old Thorn Barn One to One Cleaning Outline Magazine Page Bros Paris Back Pearson Commercial Ltd Pepperells Meats Ltd PFC Commercial Laundry Equipment Pilates Norwich Precision Marketing Group Production Bureay Ltd Prospect Handling Ltd Proudbold Services Purcell Miller Tritton LLP Pye Baker of Norwich Quentor ltd Real Consulting Rebecca Chapman Roadrunner Express Couriers Ltd Robert Thackray Ltd Roberta Hammond Ronaldo Ices Ltd SAVOY CATERING SUPPLIES

Total Payments ÂŁ1,446,658.51 This also includes payments from The Playhouse 50

Scenic Pantomines Ltd Scenic Projects Scott Atkins Signs Express Ltd Simon Finlay Soak Digital Ltd Sonata Security South Side Guide Southview Couriers Spectrum Hygiene Ltd Sprowston Village Directory Stevensons of Norwich Stolworthy Electrical Ltd Swallowtail Print Sweetbriar Office Solutions The Connection Magazine The Garage The Last Wine Bar The Mozart Orchestra The Photographic Unit The Shift Norwich Thorns & Co Thorpe Industrial Cleaners Tidswell Childs LLP Today Magazines Ltd Tony Cooper Arts Management UEA Uni-Q Pictures Viking Stage Lighting Village People VisitNorwich Ltd Warren Cathrine Waveney Security Ltd William Ferguson WROXHAM AND COLTISHALL BOOK Wroxham Exteriors Wymondham Way Ahead Magazine


TOURING THEATRE SURVEY 2014/15 Each year Norwich Theatre Royal compares a series of performance indicators with 14 other theatres of its size and type elsewhere in the UK. We use these figures as a benchmark to assess our performance. Below are the average indicators for the rest of the group, set against the Theatre Royal’s own figures, and the difference between the two sets of figures. Average

Norwich Theatre Royal

Difference*

Average Capacity Number Of Live Performances Annual Capacity Seats Sold % Capacity Filled Net Box Office Average Ticket Price paid Seats Sold Online % Seats Sold Online Payments to Companies Retention as % Of Income

1,400 424 627,017 294,671 56% £6,069,622 £20.60 121,487 39% £4,659,301 27%

1,300 415 514,401 387,165 75% £8,419,262 £19.65 162,209 42% £6,746,931 20%

-100 -9 -112,216 92,494 19% £2,342,623 -£0.95 40,722 3% £2,087,630 -7%

Programme Profit Prog Profit Per Admission Merchandise Profit Catering Profit Confectionery & Ices Total Ancillary Profit Ancillary Profit Per Admission

£46,381 £0.16 £26,622 £162,299 £148,414 £347,419 £1.18

£73,609 £0.19 £12,550 £185,917 £169,211 £441,228 £1.15

£27,228 £0.03 -£14,072 £23,618 £20,798 £93,869 £0.10

Salaries & Wages Costs Full Time Equivalent Posts Staff Training Marketing Expenditure Marketing Spend Per Seat Sold

£1,817,117 66 £12,312 £487,731 £1.66

£2,407,313 91 £12,843 £542,848 £1.41

£590,196 25 £531 £54,917 -£0.25

Friends Membership Numbers Friends Membership Income

2,574 £58,030

12,764 £267,041

10,190 £209,011

Business Rates Maintenance Costs Capital Finance Charges Capital Expenditure Sponsorship Income Corporate Membership Income Grants Local Authority Support LA support per seat sold

£32,314 £154,251 £183,720 £228,058 £12,608 £31,206 £336,823 £457,946 £1.90

£31,969 £19,750 £0 £180,065 £43,977 £43,937 £0 £23,680 £0.06

-£345 -£134,501 -£187,720 -£47,993 £31,369 £12,731 -£336,823 -£434,266 -£1.84

*Some venues have supplied figures relating to two theatres or concert halls and have not been able to break out the figures for one theatre space. This has altered some of the averages compared to previous years. 51


OVERALL ECONOMIC IMPACT – 2014/2015 The Theatre Royal contributes to the value of the local economy in two ways: direct and indirect. Its direct impact is made up of its own spending locally: for example, the amount spent on purchasing supplies locally, or the amount spent on resident staff wages which is then spent on housing, food, clothes etc. locally. The indirect impact takes into account the ‘knock-on’ effect which is generated by the direct impact, where money spent results in more money being spent: for example, the purchase of supplies from a local company results in that company spending on their staff wages, other supplies they purchase etc. All that expenditure builds up in the local economy, helping to preserve and create jobs, and grow the economy. The following formula is used by the Arts Councils of England, Wales & Northern Ireland, and Creative Scotland to calculate a theatre’s economic impact and was used in the first UK-wide study of the economic impact of theatres, finding that this impact in 2002/03 exceeded £2.6 billion. The formula used to calculate economic impact is: Economic impact = [1. Turnover + 2. Overseas earnings + 3. Additional visitor spend + 4. Salaries + 5. Subsistence allowances + 6. Supplies purchased locally] x 1.5 (to take into account the knock-on effect in the local economy) 1. For 2014/15, the Theatre Royal’s turnover was £12,777,874 2. There were no overseas earnings in the year. 3. Additional visitor spend is the money spent by people attending the theatre to see a performance, over and above any money spent on tickets or in the theatre itself, and covers travel, accommodation (if visiting the area specifically to go to the theatre), domestic costs (e.g. babysitter) and any food and drink purchased outside the home. For 2014/15, the amounts were as follows: Travel Accommodation Domestic costs Food & drink

£561,389 £123,892 £85,176 £2,183,610

Sub-total £2,954,067

4. £1,516,408 was spent on locally resident staff wages during the year. 5. Subsistence allowances are paid to all performers and support staff visiting the Theatre Royal with each production, to cover the cost of travel, accommodation, food and other living expenses. In the year 2014/15, over 1,600 performers and support staff visited the theatre, making up over 9,300 overnight stays. At a very conservative estimate of only £25 per head per overnight stay, this represents £233,775 of expenditure. 6. Supplies purchased locally totalled £1,446,658 So the total impact of Norwich Theatre Royal on the local economy for 2014/15 was £28,393,173, a decrease of 2.3% on the previous year (£29,071,038)

52


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