Wednesday, September 15, 2010 - North Shore News - A25
TUNE UP AND
DRIVE NEXT 8 PAGES FALL TUNE-UP IPHONE APP HYBRID TRUTH
26 27 28
A SPECIAL SECTION OF THE
FALL AUTO SERVICES
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A26 - North Shore News - Wednesday, September 15, 2010
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Get your wheels ready for fall Todd Coyne Contributing Writer
AFTER the hot and hazy summer months that tend to melt away daily routine and responsibilities in favour of more enjoyable forms of R ’n R, it’s important to “fall” back into a car care routine to preserve the life and safety of your vehicle. For Sandy Spicer, owner and operator of Nic’s Garage in Norgate, autumn-izing your automobile starts, quite literally, where the rubber meets the road. “Tires are very important when it starts getting rainy and slick out, but you don’t want to put winter tires on too soon,” Spicer said, adding that any time after Oct. 15 on the North Shore is usually a safe bet to switch out those all-seasons for some winter treads. And with fall comes the “fall back” into darkness when clocks are set back an hour See Keep page 29
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NEWS photo Mike Wakefield
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A NORTH SHORE ORIGINAL Creating a successful business in the highly competitive automotive service sector takes more than dedication, hard work, superb service and top quality workmanship. It also takes knowledge of the latest in technological advances and an ability to build lasting relationships with your customers. In 1983, Dan and Karyn Krogh owned the Texaco full-service automotive centre on Capilano Road in North Vancouver. There were gas pumps and three automotive repair bays. Three children grew up in a playpen in the station’s office and watched as their parents pumped gas and fixed cars. After 7 years, as their reputation for fixing cars properly the first time grew, the Kroghs moved the business to a new location at 1525 Welch
Street where they could work on 8 cars at a time without taking a break to pump gas. Their customers followed. “We shortened our name to Cap-Tex Automotive and we stayed there for 20 years,” says Karyn. “80% of our customer base followed us to Welch Street. We helped a lot of apprentices become full journeymen at that location” As always, when people find something that works for them, they tell their friends and Cap-Tex’s reputation for honest, quality repairs grew. “In 2009 we won the North Shore News’ Readers Choice Award as the North Shore’s ‘Favorite Automotive Shop’. We were very proud that our customers believed in us so much. The most common compliment we get is we trust you, just fix it.”
Now, as they have continued to grow, Cap-Tex has moved to a new location at 1170 West 14th Street in North Vancouver. “This is a better location for our customers being only 2 blocks from bus stops on Marine Drive and only 2 blocks from Capilano Mall,” says Karyn. Their reputation for fixing complex automotive problems has made them a valuable resource on the North Shore.
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Wednesday, September 15, 2010 - North Shore News - A27
WE SERVICE ALL MAKES.
TUNE UP AND DRIVE
Dead battery? There’s an app for that BCAA offers roadside assistance Todd Coyne Contributing Writer
CARS and telephones have come a long way together since first meeting in the form of the dash-mounted car phone wired into a clunky console and attendant rooftop antenna. Like today’s cars, today’s phones have more in common with modern computers than with their early analog predecessors. And as computers are wont to do, cars and phones are now talking and integrating with each other in ever more complex ways. Besides performing such highly-evolved tasks as transmitting music and phone calls to a car’s audio system via Bluetooth, or tracking one’s location via GPS — rather underwhelming fare by current standards — some of the more popular auto apps of the day are allowing drivers to avoid the hassles and headaches of commuting by using the web to communicate with the world beyond the windshield.
Want to warm up or cool down your car from the comfort of your home or workplace? There’s an app for that. Looking for the best gas prices in real-time while on the road? There’s an app for that. Trying to avoid heavy traffic or pesky radar speed-traps? Well, you get the idea. For roadside emergencies too, the British Columbia Automobile Association (BCAA) has a free roadside assistance iPhone app designed to get members back on the road as quickly and safely as possible in the event of an accident or breakdown anywhere in North America. Using the iPhone’s GPS locator and user-input data, the app will send the vehicle’s condition and coordinates to the nearest Canadian Automobile Association (CAA) or American Automobile Association (AAA) response centre. Saving the user the cost of a phone call, the CAA Roadside App user can simply tap the screen of their iPhone to summon a repair technician or to speak with the nearest dispatcher. “The online requests actually are quicker than a call
because they go right through to our dispatcher so they bypass the whole call-taking procedure and if there’s any questions, our dispatcher will call the member right back,” said Richard Gaspar, BCAA’s road assistance manager. “It’s now way more efficient for members to place a request for service.” Gaspar said that deadbattery boosts and lockouts still account for 52 per cent of all calls to BCAA, with approximately 20,000 service calls placed by BCAA members travelling outside of the province annually. He noted that BCAA has
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seen a roughly 30 per cent increase in iPhone service requests in the last couple weeks over the app’s initial launch at the end of July. The auto club also has a money-saving app called the CAA Savings App designed to give turn-by-turn directions to approved repair shops, discount lodgings, car rentals and shopping across the continent for all BCAA and CAA members. Both auto association apps can be downloaded free from the iTunes App Store.
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A28 - North Shore News - Wednesday, September 15, 2010
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In fact, according to a recently released British Columbia Automobile Association report comparing the ownerships costs of 36 hybrid models with their allgasoline counterparts over five years, the only hybrid to put money back into the pocket of its owner is the 2010 Mercedes-Benz S400 Hybrid. Reportedly saving its owner just over $1,000 a year at the fuel pump for a total fiveyear take of $5,357, the new Benz may seem poised for a take-over in market share, but
switching to this fluid for its superior efficiency — eliminating any maintenance price gap, however slight, that might have once existed on the market. Ian Wilson, service manager at Jim Pattison Toyota Northshore, said that while frequent highway drivers won’t see any cost benefit in owning a hybrid vehicle and may even end up paying more for additional coolants for the car’s electric inverter, city drivers, especially on the hilly North Shore, could reap some maintenance savings from their hybrid. That’s because when the hybrid driver releases the gas pedal, extra drag is placed on the wheels to slow the vehicle and use that stored energy to recharge the car’s battery, rather than wearing down its brake pads. “With all the hills we have, See Best page 29
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WHILE it’s been over a decade since the hybrid gas-electric car made a splash on the Canadian auto market with the promise of great savings on fuel and related costs, that fairy tale is yet to come true.
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with its six-figure asking price, those savings are comparatively negligible. What the BCAA report doesn’t take into account, however, is the difference in maintenance costs. And with good reason too, because that difference it seems is, at best, incredibly difficult to predict. David Kantymir, service manager at North Vancouver’s Pacific Honda, repairs all makes of hybrid and nonhybrid vehicles. “The electrical portion of the engine doesn’t require any maintenance at all — it’s maintenance-free,” Kantymir said. “There’s no service intervals on them or anything like that. You just need regular maintenance like engine oil changes and transmission fluid changes.” He said that while, initially, hybrids required a thinner and more expensive low-viscosity engine oil, new cars now, hybrid or not, are increasingly
Contributing Writer
39
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Wednesday, September 15, 2010 - North Shore News - A29
TUNE UP AND DRIVE
Keep your mechanic informed From page 26
Make sure your windshield wipers are working efficiently – not skipping, scraping or marking the end of Daylight Saving Time and squeaking – and while you’re up there, check bringing darkness descending one hour earlier for any excess condensation or water droplets on the inside of the glass. in the evening than in the spring That moisture can, over and summer months. time, cause build-ups of Translation: Make sure mould and mildew inside the your car’s headlamps are in car. tip-top shape so that you can And if you plan to head both see and be seen on the up into the alpine with the road. season’s first snowfall, let your It’s fairly common mechanic know, said Spicer. knowledge in the auto-repair “Make sure you’ve got trade, especially up here in the winter fluid in the windshield Great White North, that cold • CHECK WIPERS washer fluid reservoir and weather will almost always • CHECK make sure your coolant make any existing problems HEADLIGHTS isn’t too weak because if the with your car worse. coolant in your car freezes, While it doesn’t get quite it can cause engine damage. as cold here on the West Coast Even if you’re just going into as in most other parts of the Whistler or something, you need country, the fall and winter here the right coolant to keep your bring their own challenges. engine stable.” Namely, rain.
WET WEATHER
photo submitted
THE 2010 Mercedes-Benz S400 Hybrid does see cost savings at the fuel pump.
Best reason to go hybrid? The earth From page 28
up over the years. “The taxi drivers, for example, tell me they go approximately 35,000 kilometres on a set of brake pads on a [non-hybrid] Corolla, and 130,000 to 140,000 on a Prius.”
brakes tend not to last as long here as, say, in Richmond,” Wilson said. And that cost of replacing brakes, depending on how one drives, can certainly add
In all, however, Wilson said that unless you’re a cab driver, the only real impetus for buying a hybrid car remains the environmental one – at least until their costs come on par with their all-gas counterparts.
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A30 - North Shore News - Wednesday, September 15, 2010
TUNE UP AND DRIVE
Fuel facts and fiction IN today’s economic times, it’s more important than ever to protect the investment in your vehicle — whether it’s a vintage collector, luxury car or an everyday car.
called “engine gunk,” which can build-up in as little as 80 kilometres. Audi, BMW, General Motors, Honda, Toyota and Volkswagen believe that Top Tier detergent gasolines will help keep engines cleaner than gasolines containing only the Yet, according to a new Angus Reid survey, lowest additive concentration (LAC) set by more than one-third of Canadians asked don’t government standards. Using high-quality, Top Tier-certified realize the benefits to their engine just by selecting a high-quality gasoline and more than gasolines like Shell nitrogen enriched gasolines half aren’t taking any proactive measures to can help protect your engine against gunk and protect their vehicle engine from the build-up keep it performing at its best. ■ Octane levels in fuel don’t really of performance-robbing carbon make a difference: Myth. deposits. You probably associate There are many octane with the numbers misconceptions about car you see at the pump, but maintenance that make it the technical explanation for difficult to know how to best octane is a fuel’s ability to keep your car in good running resist engine knock. condition. Here are a few If you use a lower octane useful tips that separate fuel fuel in an engine designed fact from fiction: to use higher octane, engine ■ Regular maintenance will • KEEP UP WITH knocking may occur, causing help keep your vehicle running MAINTENANCE the car to shudder and lose longer and can help save performance. money at the pump: Fact. SCHEDULE Check your owner’s Keeping up on regular manual to confirm if you car care services, such as have a performance vehicle changing the engine air filter, that requires premium fuel oil changes and transmission (octane level 91-93, depending check-ups, can help your vehicle run more efficiently and avoid major expenses on the region). The higher octane helps control in the future — no matter how old your car is. the gasoline burn rate for high compression However, nearly one-third of Canadians asked engines. So using the right octane for your admit they don’t keep up with the maintenance engine’s design helps ensure maximum fuel schedule as recommended by their vehicle’s economy and cleaner emissions. ■ A higher octane level indicates the very best manufacturer. According to studies conducted by fuel for my vehicle: Myth. It’s important to remember that “premium Energy and Environmental Analysis Inc., in Washington, DC, keeping your engine properly octane grade” doesn’t always equal “premium tuned can improve gas mileage by an average quality.” Using a high-quality premium gasoline, like of four per cent and using the recommended motor oil can improve gasoline mileage by one Shell V-Power gasoline, can provide benefits that go beyond octane. It contains a nitrogento two per cent. enriched cleaning system with five times ■ All gasolines are the same: Myth. Gasoline choice plays a vital role in the the amount of cleaning agents required by cleanliness and performance of an engine. If Canadian government standards, helping your you’ve been using a lower-quality gasoline, it’s vehicle achieve optimum performance. www.newscanada.com important to clean out the carbon deposits,
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