In The Spotlight Aircargo 2014 by Promedia/NT Publishers bv

Dutch Logistics Special October 2014

t h g i l t o p S e h t In

Digital DIGITAL automation AUTOMATION

ACN's blue-sky thinking Apple APPLE iPhone IPHONE 6

foreword

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Looking up Following Following aa period period of of strong strong turmoil, turmoil, things things are are now now starting starting to to look look up up again again for for the the air air freight freight sector. sector. For For example, example, the the sector sector saw saw substantial substantial growth growth in in the the first first eight eight months months of of this this year. year. According According to to the the air air transport transport association association IATA, IATA, global global freight freight volumes volumes have have surpassed surpassed the the previous previous peak peak of of July July 2010 2010 and and growth growth is is expected expected to to continue. continue. In In the the Netherlands, Netherlands, the the year-on year-on growth growth amounted amounted to to 8.6 8.6 percent. percent. Over Over the the first first eight eight months months of of this this year, year, the the handlers handlers at at Schiphol Schiphol processed processed more more than than 1.07 1.07 million million tonnes tonnes of of air air cargo. cargo. With With that, that, it it seems seems highly highly likely likely that that Schiphol Schiphol will will finally finally break break its its previous previous throughput throughput record record of of 1.6 1.6 million million tonnes; tonnes; this this old old record record still still dates dates from from before before the the recession recession of of 2008. 2008. This This means means Schiphol Schiphol retains retains its its position position in in Europe Europe as as the the engine engine of of growth growth in in relation relation to to the the major major airports airports of of Paris, Paris, Frankfurt Frankfurt and and London. London. Of Of course, course, there there are are also also challenges. challenges. The The total total growth growth in in air air freight freight in in Europe Europe is is still still modest modest compared compared to, to, for for example, example, Asia. Asia. According According to to IATA, IATA, air air freight freight increased increased by by 7.1 7.1 percent percent in in Asia Asia in in July. July.

In In that that same same month, month, growth growth in in Europe Europe was was weak weak with with 1.8 1.8 percent percent while while North North America America saw saw an an increase increase of of 5.2 5.2 percent. percent. Demand Demand in in the the Middle Middle East East peaked peaked at at 9.4 9.4 percent percent compared compared to to the the previous previous year. year. According According to to IATA, IATA, the the moderate moderate growth growth in in Europe Europe is is linked linked to to the the weak weak European European economy economy and and the the impact impact of of the the trade trade war war between between the the EU EU and and Russia. Russia. And And then then of of course course there there is is still still the the uncertainty uncertainty surrounding surrounding the the future future of of Martinair, Martinair, the the Dutch Dutch freight freight subsidiary subsidiary of of Air Air France-KLM France-KLM which which will will be be substantially substantially restructured. restructured. The The pilots' pilots' union union is is still still strongly strongly opposed opposed to to the the plans plans to to strongly strongly reduce reduce the the freighter freighter fleet. fleet. But But what what also also matters matters for for Schiphol Schiphol is is how how this this will will affect affect the the airport's airport's market market position. position. A A study study into into this this is is currently currently underway. underway. Its Its outcome outcome is is eagerly eagerly awaited. awaited. As As is is the the answer answer to to the the question: question: are are things things finally finally looking looking up up again? again?

Peter Peter Wierenga Wierenga Editor-in-Chief Editor-in-Chief Nieuwsblad NieuwsbladTransport Transport

In In the the Spotlight Spotlight Air Air Cargo Cargo 2014 2014

contents

Air Cargo Netherlands (ACN) recently welcomed a new chairman: Jacques Heeremans, Managing Director and owner of Inter Aviation Services (IAS).

6 C.H. Robinson helps shippers to strengthen their supply chain

10 SGS Nederland Your all-round partner for dangerous goods services

In In the the Spotlight Spotlight Air Air Cargo Cargo 2014 2014

MBO College Airport Premier supplier of logistics staff staďŹ&#x20AC; at Schiphol

11 Schiphol Cargo is proud of successful cooperation

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Good news for Apple fans, but also for Schiphol: Apple will transport an expected eighty million iPhone 6 smart phones by air to the major consumer markets in North America and Europe.

14 SADC Schiphol region: plenty of room for innovative innovative logistics

Schiphol also benefits beneﬁts from the driving role of Rhenus Logistics

12 Allport Allport Netherlands One call does it all

19 In In the the Spotlight Spotlight Aircargo Aircargo isis aa publication publication of of NT NT Publishers Publishers B.V. B.V. P.O. P.O. Box Box 200, 200, 3000 3000 AE AE Rotterdam Rotterdam The The Netherlands Netherlands General General Manager: Manager: Michel Michel Schuuring, Schuuring, Publishing Publishing Manager: Manager: Arie Arie van van Dijk Dijk Sales Sales Manager: Manager:Yves Yves Vermeulen, Vermeulen, Design: Design: Marijke Marijke Klos Klos Coordination: Coordination: Diana Diana Kamp, Kamp, Editors: Editors: Peter Peter Wierenga, Wierenga, John John Versleijen Versleijen and and Martin Martin Dekker Dekker Translation: Translation: Dean Dean Harte Harte Printer: Printer: Platform Platform P., P., Utrecht Utrecht Distribution: Distribution: with with Nieuwsblad Nieuwsblad Transport Transport (Netherlands) (Netherlands) and and Aircargo Aircargo News News (UK). (UK). © ©NT NT Publishers Publishers B.V. B.V. Rotterdam, Rotterdam, October October 2014, 2014, www.ntpublishers.nl www.ntpublishers.nl Tel. Tel. +31 +31 (0)10 (0)10 280 280 10 10 25 25

In In the the Spotlight Spotlight Air Air Cargo Cargo 2014 2014

ACN

â&#x20AC;&#x2DC;In air freight, stagnation means declineâ&#x20AC;&#x2122;

With the appointment of Jacques Heeremans, Managing Director and owner of cargo general sales agent Inter Aviation Services BV (IAS), the Dutch air cargo industry representative group Air Cargo Netherlands (ACN) recently welcomed a new chairman.

In the Spotlight Air Cargo 2014

introduction

The 59-year-old entrepreneur is the first ACN chairman with roots in the airline side of the industry. In the past, the position was mainly awarded to top managers from the Dutch air freight forwarding sector. The appointment of Heeremans breaks with this tradition and, according to him, also brings with it a slight shift of emphasis towards the international air freight market. The new ACN chairman for example calls on air cargo stakeholders to create a comparable focus group at other airports. "Together, we can only grow stronger from more ACNs in the world," he says. Heeremans, who established IAS in 1988, points out that the international air freight sector has lost market share to container shipping in recent years. "That modal shift can only be countered through more international cooperation and further automation of the air freight market via e-freight," he thinks. Lufthansa Cargo's new CEO Peter Gerber recently stated that an interest group such as ACN at Schiphol is 'an example for the air freight sector at Frankfurt Airport'. Heeremans sees this as a compliment. "It also shows that some countries are keen to adopt our consultation model. I would like to see our so-called polder model implemented in other European countries as well, so that all sectors of the air cargo industry across the EU begin to appreciate that more can be achieved through collaboration than through division." Heeremans is not concerned that exporting the Dutch polder model to other countries will undermine Schiphol's

competitive position. "I see Schiphol as a part of the European air freight market. We do not solely export Dutch cargo; there is a lot of transit cargo bound for international destinations as well. There is no need for the Dutch air freight sector to worry about other airports copying our concept - we only stand to benefit from this. Instead of competition, we should think in terms of collaboration as well. After all, we as a small country are also happy to have a hinterland that includes the Ruhr area, France and England. In my opinion, concerns about the continued competitiveness of the freight market at Schiphol are therefore a sign of weakness. Bring it on, I say, because it will ultimately strengthen the European air freight sector; this will benefit both us in the Netherlands and other European countries." Unlike his last two predecessors, HeereÂ mans is not yet retired and he combines his new role as ACN chairman with his busy job as air freight entrepreneur - a combination the board of ACN was actively seeking: "They were actually specifically looking for a chairman again who is still closely involved in the day-to-day management of the air cargo business and knows the goings-on in the industry. Before accepting the position, I did however insist that Ivo Aris, director Europe of C.H. Robinson, would be appointed vicechairman. In order for me to successfully combine my chairmanship with my other activities, that combination was simply a must for me. No one is waiting for a chairman who is only there half of the time. In addition, the two of us together will >>

In the Spotlight Air Cargo 2014

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introduction >> be able to contribute greater more knowÂledge and experience than one. Having Ivo as a sounding board is also important because as a forwarder he represents the largest group within ACN and knows all the ins and outs of the sector. For me, that is an invaluable addition." As a representative of the Airlines sector within ACN, Jacques puts the emphasis firmly on dialogue. With five different interest groups within the organisation, he thus aims to formulate common goals. "Of course there is mutual competition and sometimes it is difficult to discuss certain topics with one another, but we simply cannot afford to sit back and do nothing. Stagnation means decline in our sector. Through dialogue, I aim to find the shared denominators within the different groups rather than seek confrontation. This also makes the common benefits visible. I want to contribute positively to this process. We need to focus on the things that are achievable and not think of excuses to do nothing." One example he mentions is e-freight. "As a freight sector, we must switch to digital automation more quickly in order to be more competitive against, for example, sea freight. Look at the integrators, they were also able to gain ground during the economic crisis and are still highly profitable. I therefore see these companies as a role model for the wider air freight community. In fact, our industry with its five different disciplines kind of resembles a glorified integrator. Further automation will benefit us all." According to the latest figures from IATA, nearly 20% of outbound air freight ship-

ments worldwide are handled digitally. Before the end of this year, the global air cargo industry is targeting 22%. In Europe, Schiphol leads the market in terms of making air freight transactions paperless. Heeremans: "With the new e-link instrument of the data platform Cargonaut at Schiphol, we will retain this lead. For this year, the percentage at Schiphol is 30%, but our aim for next year is 50% of all outgoing shipments. So we are heading in the right direction, but we do need the support of all parties, both large and small." The reduction of the freighter fleet of Martinair at Schiphol by its parent holding company KLM also raises concerns for Heeremans regarding the international market position of the Dutch airport. "Of course, the fact that the home carrier

New chairman Jacques Heeremans with Aniek Dubbelboer (Manager General Affairs) and Ben Radstaak (Managing Director). The latter two continue to be responsible for the day-to-day management.

is downsizing is not good for the sector; to compensate for the smaller number of freighter aircraft in the fleet, a substantial part of the loss will however be absorbed by increased belly capacity. Together with Martinair, KLM consequently continues to be a major air freight player at Schiphol. The decision has however caused politiÂ cal debate in The Hague. Considering Schiphol's status as a European mainport, it would be a shame not to listen to the wishes of other carriers seeking to gain more air freight access rights at our airport. We will therefore have to open up somewhat to foreign carriers as well to compensate for the capacity loss. This is also in the interest of KLM. Extra freight flows attract other cargo, which can then be further transported by, among others, KLM."

ACN P.O. Box 75517, 1118 ZN Schiphol Freightway Schiphol Flamingoweg 13, room 238 1118 EE Schiphol-Zuid The Netherlands T +31 (0)20 316 39 40 F +31 (0)20 316 39 49 E info@acn.nl I www.acn.nl

In the Spotlight Air Cargo 2014

C.H. Robinson helps shippers to strengthen their supply chain The fact that shippers are becoming more critical and demanding is not a drawback as far as C.H. Robinson is concerned. On the contrary, the all-round logistics service provider actually considers this an opportunity. A double opportunity: to differentiate itself and to help customers achieve stronger and more efficient supply chains.

"We offer exactly what companies need," explains Ivo Aris. The Director Europe Global Forwarding refers to the added value that C.H. Robinson achieves through integrated supply chain management. "This enables us to structurally improve the effectiveness and efficiency of the supply chains of our customers." In August, C.H. Robinson was voted the world's best 3PL company for the fourth consecutive time by readers of the leading trade publication Inbound Logistics. Aris attributes this to the company's approach: "Whether an urgent shipment or a complete outsourcing project is involved: we always first thoroughly explore our customer's situation. We want to understand the operating conditions before proposing logistics solutions."

Complete package C.H. Robinson provides customised solutions. Depending on the needs of the customer, the globally operating company uses air freight, ocean freight, road, rail or a combination thereof to achieve this. "Our size and specialisation enable us to

In the Spotlight Air Cargo 2014

quickly, reliably and cost-effectively provide the required transport capacity on relevant lanes," says Aris. "We offer a complete package. With consolidation, handling and storage services, but also special project cargo and alternative, green transport solutions via rail and shortsea shipping. In that respect, we always ensure that customs formalities are handled smoothly. Every little detail needs to be just right." Customers in the air cargo sector have a growing need for transparency, choice and convenience, notes Aris. This applies to both global solutions for multinational shippers and specific local solutions. C.H. Robinson is optimally geared to both.

Transparent One of C.H. Robinson's strong points is its proprietary global technology platform Navisphere. "As soon as we enter into a logistic cooperation with a shipper, we not only make available our global network but also this technology platform. Navisphere fulfils our own data needs as well as those of the customer.

The entire process is transparent. We show what we are doing and explain why as well. The ultimate goal is to improve the logistics of the customer and reduce costs." Navisphere has by now proven its usefulness. Customers appreciate the transparency. This allows for improved communications, which in turn results in even more optimum services. Information: info-europe@chrobinson.com

C.H. Robinson Europe Parnassusweg 821, 1082 LZ Amsterdam The Netherlands T +31 (0)20 301 05 91 E info-europe@chrobinson.com I www.chrobinson.com

facebook.com/CHRobinsonEurope linkedin.com/company/c-h-robinson

MBO College Airport Premier supplier of logistics staff at Schiphol

The MBO College Airport (MBO is a Dutch abbreviation for intermediate vocational education), part of the ROC of Amsterdam regional community college, is the country's leading aviation college. Schiphol Airport is a stone's throw away. Courses and training programmes are developed in close consultation with businesses and trade association Air Cargo Netherlands.

From 16 to 60 The MBO College Airport offers four main fields of study: in addition to airport logistics these are airport security, aviation services and aircraft technology. All of them offer various specific programmes: from flight attendant to aircraft maintenance technician. The approximately 3,000 students are not only young people starting their careers but also people already working at Schiphol. "They range in age from 16 to 60 years," says board chairman Jeroen Ankersmit. "Logistics has quite some 'hidden professions': people who work jobs which initially do not require a diploma. But it is good for the quality of the work if these people still receive targeted education. This benefits them too: a diploma increases

their chances on the labour market - also beyond the aviation sector." The MBO College Airport also provides contract education: customised to individual companies and specific functions. "The times are also adjusted to the companies and people working in different shifts," says Eus Strik, programme manager Airport Logistics. Ankersmit: "Our school is open 52 weeks a year and classes are taught five days a week, also in the evenings. The work placements of our students also continue throughout the weekend. After all, this is a 24/7-sector."

Fotografie: Eva Ulm

The air freight sector needs well-trained logistics personnel. The MBO College Airport in Hoofddorp meets this demand with qualified and motivated graduates. But the specialised educational institute also offers programmes for companies to (further) train existing staff.

Fund. Now, we can rent premises which fully mirror those of logistics companies at the airport. With state-of-the-art facilities and equipment." "A 'House of Logistics' where students can work with the latest and future technologies in real-life," says Ankersmit. "Thus fully preparing them for their roles in aviation logistics."

Recruitment centre The MBO College Airport serves the entire Dutch aviation sector. Ankersmit: "We more or less function as a recruitment centre for the sector. Our graduates meet the requirements of the companies. In terms of knowledge, but also in terms of attitude and behaviour." The courses have a strong hands-on orientation. "We are now working on a practice area for the logistics courses," says Strik. "This was made possible by a grant from the MBO Investment

MBO College Airport Opaallaan 25, 2132 XV Hoofddorp The Netherlands T +31 (0)23 569 36 00 E mbocollegeairport@rocva.nl I www.mbocollegeairport.nl

In the Spotlight Air Cargo 2014

SADC

Schiphol region: plenty of room for innovative logistics The global economic recovery is noticeable at Schiphol Area Development Company (SADC): there is increasing interest among logistics service providers to set up operations in the vicinity of the airport. This applies to Schiphol Logistics Park and Schiphol Trade Park, a new development where trade and logistics go hand in hand.

Since its establishment in 1987, SADC has realised several business parks in collaboration with various parties. Space is currently available at five locations, including space for logistics and logistics-related companies. Realisation director Dick van der Harst explains: "As our locations are highly flexible, we have a fitting option for any company. The diversity allows us to adhere to the specific profiles of each individual site." This results in tailor-made solutions and high-quality business parks in general. "Consequently, we can optimally assist companies whilst simultaneously retaining control," adds sales manager Levi Boerman. He advises and assists companies looking to establish themselves in the Schiphol region. "By talking to companies in an early stage, we can quickly identify the most optimal location for them."

come here." The business park consists of two areas. Schiphol Logistics Park-East will first be issued; 60 percent of the 25 hectares available has already been sold. Most of the rest has been reserved or has an option on it. The first company is already established there (Rapid Logistics) and for the second company (Kuehne & Nagel), the first phase has almost been completed (with negotiations already ongoing about phase 2). Both have been developed by WDP. SADC is in talks with various other interested parties. "We are already in a highly advanced stage with some of them," says Boerman without mentioning names. In the meantime, work has started on the development plan for Logistics Park-West. Construction of the 21-hectare site is expected to commence in 2016.

Schiphol Logistics Park

Schiphol Trade Park

Schiphol Logistics Park is located close to the airport and is connected with the A4 motorway via the N201. Fokkerweg road offers direct access to the first line cargo areas. "Schiphol Logistics Park is mainly intended for logistics companies which are tied to the airport," says Boerman. "The world is changing: this region has a particular need for logistics spaces up to 5,000 square metres. In addition, we are noticing a tendency towards consolidation among several major players who want to bring together various locations, who need larger buildings...such companies can

Schiphol Trade Park is located between the A4 motorway and the AmsterdamParis railway line. Optimally visible and accessible. With 140 hectares available, the innovative business park is the largest development site in the Netherlands. Through the planned dedicated cargo lane, the business park will also be connected with the first line cargo areas at the airport. Although sales have just started, various interested parties have already come forward here as well. Approximately 60 hectares at Schiphol Trade Park has been earmarked as a

In the Spotlight Air Cargo 2014

Birds eye view Logistics Zone Schiphol Trade Park

Logistics Zone, aimed at companies that deal with specific logistics. Activities which relate to the other sub-areas: Trade Boulevard (trade, distribution, B2B showÂ rooms), Valley (a BioBased Economy cluster and Circular Economy), Campus (Research & Development, hotel and conference facilities) and the A4 Skyline (high-level trade) which is visible from the A4. In September 2014, Schiphol Trade Park was awarded the 4-star BREEAM-NL certificate for applied sustainable area development.

Multi-layered logistics Property developer Vailog has developed an innovative concept for Schiphol Trade Park involving levels. This striking building allows for intensive land use by distributing and combining logistics activities across three floors. The heaviest and largest trucks can access the first two layers; the third layer can still accommodate regular trucks and vans. Cross-docking, handling and storage: anything is possible.

Schiphol Logistics Park

Schiphol Schiphol Trade TradePark Park

Impression LEVELS Vailog

Vailog is in talks with interested parties. The proximity to the airport is not the only selling point of Schiphol Trade Park, says Van der Harst. "The location to the south-west of the airport means we are centrally positioned

in the Randstad urban conglomerate. Definitely a plus for companies active in e-commerce: and close to the airport and the port and in the middle of an area with millions of consumers. "

Schiphol Area Development Company SADC develops high-quality business parks on the so-called Logistics Western Axis of the Amsterdam Metropolitan Area: the corridor between Greenport Aalsmeer, Schiphol Airport and the port of Amsterdam. It mainly focuses on (inter)足 national and regional logistics companies, parti足cularly those active in the clusters fashion, food & flowers, life sciences, aerospace and high tech. SADC bears responsibility for both the development and the marketing & sales of the own business parks and the i足nternational marketing of the Schiphol region. It does this in cooperation with regional and strategic partners. The Province of North Holland, Schiphol Group and the m足unicipalities of Amsterdam and Haarlemmermeer respectively each own 25 percent of the shares.

SADC P.O. Box 75700, 1118 ZT Schiphol The Netherlands T +31 (0)20 206 66 40 E info@sadc.nl I www.sadc.nl www.schipholtradepark.com www.schiphollogistics.com

linkedin.com/groups?home=&gid= 5147797&trk=my_groups-tile-grp linkedin.com/groups/SADC-Nieuws5051331?home=&gid=5051331&trk=an et_ug_hm twitter@sadc_nl twitter@schipholtrade twitter@schiphol_logist

In the Spotlight Air Cargo 2014

trade

Tsunami of

iPhones

is good news for

Schiphol

In the Spotlight Air Cargo 2014

Apple will transport an expected eighty million iPhone 6 smart phones by air to the major consumer markets in North America and Europe.

Not only is this good news for Apple fans, but also for SchipÂhol: the airport has a large market share in Europe in terms of cargo flights from China. The iPhone 6, the first copies of which have already hit the stores, is made in the factories of Foxconn near the Chinese city of Zhengzhou and is the source of much euphoria among airline companies. Most freight services from Zhengzhou have already been booked out for months to come, analysts report. Just before the start of the winter season, the Apple products are a welcome source of additional freight revenue for the oft-ailing airlines. Cargolux from Luxembourg, which recently launched its third freighter service a week to Zhengzhou, is among the cargo airlines which benefit from the influx of the latest iPhone. Chinese airlines such as Cathay Pacific, China Airlines, Air China and China Southern also have little cause for complaint. They have concentrated a large part of their European cargo flights at Schiphol; as a result, cargo volumes at the Dutch airport will see another growth spurt in the coming months similar to the one following the launch of the new Xbox last year.

Upturn This extra volume comes on top of the strong increase in tonnage in the first eight months of this year. Experts also expect that the supply of iPhones from China will lead to a temporary upturn in cargo rates from the country. Good news for the cargo airlines which have already been complaining about the decreasing profit margin on the transport of air cargo for some time. In the US, mainly the courier companies UPS and FedEx have won the lucrative distribution contracts for the iPhones. In Europe, the Russian company ABC Cargo, which also flies to Schiphol, will transport the phones. The names of KLM and TNT are not mentioned anywhere. Schiphol saw the cargo volumes for August increase by 6.2% to 136,638 tonnes. A new cargo record is within reach. With this, it remains the engine of growth in Europe for the major cargo airports of Frankfurt, London (Heathrow) and Paris (Charles de Gaulle). This becomes apparent from the latest throughput figures of Schiphol Group.

In the Spotlight Air Cargo 2014

trade

Schiphol manages to achieve strong growth in its freight segment and even expand its strategic market position without the additional input of the freighters of KLM and

Frankfurt Airport, the largest cargo airÂport in Europe, still cannot match the performance of Schiphol. The major German competitor handled 3.3% more freight volume, meaning it continues to cede market share in Europe to the Amsterdam-based competitor.

Africa In August, Schiphol mostly benefitted from a strong increase in freight transport to and from North America (almost 20%). Cargo volumes on the routes to Asia also continued to grow strongly by 6.7%. According to the airport's figures for

In the Spotlight Air Cargo 2014

August, Schiphol achieved growth for other regions as well: freight transport to Africa increased by 4% and transport within Europe also increased slightly by 4.3%. The Middle East, usually good for a strong increase, proved one of the lesser growth regions this time with an increase of 2.5%. Uncharacteristically, transport to and from Latin America saw a decrease of 7.5% to 13,333 tonnes. Asia remains the largest market for Schiphol with nearly 55,000 tonnes of cargo, followed by North America with 25,000 tonnes. Also striking in this respect is that the import and export flows

for these two key markets are almost balanced. This is mainly attributable to a strong freight forwarding market at Schiphol and the airport's growing role as a European cargo export gateway, mostly to China.

New record Schiphol had indicated earlier that it expected growth to be slower in the second half of this year than in the first half. This tempered market forecast was partially based on the explosive growth in freight volumes from August 2013 on and the moderate growth

Martinair.

forecast for the global economy for the last months of this year. Over the first eight months of this year, the cargo handlers at Schiphol processed more than 1.07 million tonnes of air freight. In total, the increase for this year (until August) in the Dutch air freight market amounts to 8.6% compared to the same period a year earlier. If these percentages are also achieved in the next few months, then the airport will easily set a new throughput record. The previous record of 1.6 million tonnes is already seven years old and was set prior to the economic crisis of 2008 which badly affected the

If these percentages are also achieved in the next few months, Schiphol will easily set a new throughput record

air freight sector at the time. Despite the fact that home carrier KLM Cargo is significantly decreasing its Martinair cargo fleet, the Dutch airÂport continues to be a popular destination for freighters. Last month, Schiphol saw a 6.75-percent increase in the number of cargo flights compared to August 2013. In total, 10,860 cargo flights were handled, an increase of 7.4%. With that, Schiphol also manages to achieve strong growth in this freight segment and even expand its strategic market position without the additional input of the freighters of KLM and Martinair.

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Schiphol also benefits from the driving role of Rhenus Logistics

Rhenus Logistics is strengthening the role of Schiphol Airport within its own network. This will allow other branches in Europe to benefit even further from the advantages offered by the Dutch hub for both imports and exports. Schiphol too stands to benefit from Rhenus' new focus. Frank Roderkerk, managing director Air & Ocean for the Netherlands, explains why Rhenus Logistics has such strong confidence in the terminal at Schiphol. "Its location is excellent, situated centrally at the airport and with all conceivable facilities. Furthermore, there is room to accommodate further growth. Running more cargo through Schiphol - mainly from Belgium and Germany - enables us to consolidate flows. Partly because of the link with our road transport division, we can collect and deliver goods throughout the whole of Europe. This means a more efficient range of services for customers."

Customs scanner At Schiphol, the logistics service provider boasts a comprehensive range of facilities which justifies its leading role within the Rhenus network: airline access, secure areas (fully TAPA-A certified building and warehouse), all conceivable (temperaturecontrolled) storage options. "We have everything an air freight forwarder could

ever need - and more. Such as our own customs scanner. We now have an EDI-link with Customs: if they want to inspect a shipment they can remotely perform the scan themselves. In 2013, Rhenus was the first forwarder in the world to offer this facility, a result of the SmartGate project (jointly initiated by Schiphol, Customs and ACN).

nally, with airlines, transport companies, customers and Customs. "We have own systems and platforms that are developed in-house by our ICT department. A strategic decision which once again has proven to be correct: be in charge of your own destiny." The starting points for the transport management system in the Netherlands are now being implemented at other Rhenus locations in Europe. This allows for a fast, error-free and paperless document flow. "We sometimes want to and can move faster than the parties around us. This is something you cannot avoid as a trailblazer. We will not shy away from that role. We will gladly help partners and customers to also realise these advances. Doing so ultimately strengthens the entire chain."

Best of both worlds Sea freight and air freight have become more intertwined within Rhenus in the past year. "This allows us to combine the best of both worlds. Traditionally, we have always held a strong position in air freight. We are a top-3 player in the Dutch market. We have also earned a solid reputation in terms of cooperation at the airport: together with ACN, Schiphol and Customs we have realised all sorts of innovations and improvements over the years." This pioneering role has resulted in an optimally performing platform with efficient online data exchange: inter-

Rhenus Air & Ocean Folkstoneweg 202, 1118 LN Schiphol P.O. Box 7567, 1118 ZH Schiphol The Netherlands E air.ocean@nl.rhenus.com I www.nl.rhenus.com

linkedin.com/company/rhenus-nederland

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SGS Nederland Your all-round partner for dangerous goods services The handling and transport of dangerous goods requires a broad knowledge of local and international legislation. SGS Dangerous Goods Services (DGS) specialises in all aspects of transporting dangerous goods: from identification, packaging and marking to labelling and documentation. SGS offers a wide range of services to this extent that enable shipping agents and manufacturers to pass on the care and responsibility for compliance with those requirements.

SGS Dangerous Goods Services has the special E-recognition of the DirectorGeneral of the Department of Aviation and the Ministry of Infrastructure and the Environment. With this recognition, SGS is able to act as a ‘shipper’ on behalf of its clients for the air transport of dangerous goods. Each shipment is inspected and fitted with the legally obligatory markings and labels. By signing the transport documentation, SGS assumes statutory responsibility for the transport. SGS DGS is part of SGS, the independent market leader in services pertaining to inspection, monitoring, analysis and certification. With over 80,000 employees in 120 countries and more than 1350 offices and laboratories worldwide, SGS leads the way in terms of quality and integrity. SGS Dangerous Goods Services started operations in Oude Meer more than 13 years ago; nowadays, it is an essential player in the handling of dangerous goods for both air, road and sea transport, with several offices in the Benelux.

In the Spotlight Air Cargo 2014

The SGS Dangerous Goods Service Centre which is now located at Schiphol-Rijk, offers packing, repacking and storage and is the all-round partner for its customers in the field of dangerous goods. The Dangerous Goods Service Centre employs many specialists, some of whom specifically focus on BioLogistic Services: the transport of (bio)medical products, often chilled or frozen. “This is an expertise that fits us perfectly,” says Martin Scheibl-hofer, DGS Manager Benelux. “All the customer needs to do is tell us the destination and transport conditions and we do all the rest. Often, infectious or patient materials are involved; our expertise and experience are of vital importance here as well!” The storage facility on the Douglassingel in Schiphol-Rijk is fully equipped for the handling and storage of hazardous cargo and therefore offers ample opportunities for the temporary storage of dangerous goods in transit and for the permanent storage of special items such as classified spare parts for aircraft and ships. There are

also extensive options for the repackaging of dangerous goods into other packaging units. “In short, whether you want to store 50 pallets or only 1 box, the SGS Dangerous Goods Service Centre offers you a fitting, competitive and secure solution.” In conclusion, the SGS training centre is also housed at the Dangerous Goods Service Centre. “In this way, we can for example demonstrate the operations in practice during the IATA Dangerous Goods training,” says Martin Scheiblhofer.

SGS Nederland b.v. Douglassingel 25, 1119 MC Schiphol-Rijk The Netherlands T +31 (0)20 653 27 60 I www.sgs.com

Schiphol Cargo is proud of successful cooperation Schiphol's market share for air cargo has increased significantly over the last year and a half. This is how long cargo volumes have already been growing substantially stronger than those of the competition. With an anticipated increase of 5 percent, cargo handling is expected to exceed 1.6 million tonnes this year. That such a small country as the Netherlands boasts the third airport in Europe in terms of freight volume can truly be considered remarkable. When asked about the basis for this success, Enno Osinga, Senior Vice President Cargo of Amsterdam Airport Schiphol, does not need to think for long: the cooperation between all sectors and organisations, both public and private. "The entire Schiphol community is continuously committed to improvement, be it the sector, the Schiphol market place or the government." Osinga feels that Customs in particular deserves praise for its constructive role.

Stronger together For the Dutch freight market, it is only natural to work together and elevate the joint product that is Schiphol to the next level. "Everyone realises that we are stronger together."

To the parties involved, it is only logical that the air freight sector at Schiphol cooperates in such a result-oriented and successful manner. Osinga shares this sentiment. But during the Air Cargo Forum in Seoul last October, he once again experienced a certain degree of envy on the part of some countries. "The processes at Schiphol run faster and smoother than at other major airports. We have a superior network: more and better connections worldwide. In addition, many forwarders and shippers have selected Schiphol as their central air cargo distriÂ bution hub for Europe. Many shippers have their European distribution centres here and forwarders continue to invest in their facilities at and near Schiphol."

In Seoul, representatives of foreign authoÂ rities, including the TSA, were greatly interested in Schiphol SmartGate. "They took the time to be extensively briefed by Customs, the airline companies and other parties involved and watched with amazement how smoothly everything works here. We all agree that some things could be faster, but considering the enthusiasm of outsiders and how things are done elsewhere, we have every reason to be proud."

Joint Inspection Centre

Schiphol Cargo Evert van Beekstraat 202 - Location code 01-30 1118 CP Schiphol P.O. Box 7501, 1118 ZG Schiphol The Netherlands T +31 (0)20 601 45 30 E cargo@schiphol.nl

Schiphol SmartGate Cargo is one example of the successful efforts to improve processes. At its launch in 2008, this project was one of the first international publicprivate cooperations in the air freight sector. It was initiated by Amsterdam Airport Schiphol, Customs and Air Cargo Netherlands. "A lot has been achieved since then. As a final step, the construction of the Joint Inspection Centre will commence in November; it will be completed in the third quarter of 2016."

linkedin.com/company/schiphol-cargo twitter.com/SchipholCargo www.youtube.com/user/schipholcargo www.slideshare.net/SchipholCargo

In the Spotlight Air Cargo 2014

Allport Netherlands One call does it all Good things move fast. Allport Netherlands serves as proof of this. Customers can call on the forwarder for all their international air and sea freight. "One call does it all," says managing director Victor Wever. "Very convenient: the customer can count on us to take care of everything."

Victor Wever is the founder of Allport Netherlands. The joint venture with Allport Cargo Services from England was initiated in April 2012. The combination of the interÂ nationally renowned freight forwarder and the small, dynamic office in Rotterdam formed the basis for a flying start.

Local knowledge, worldwide "Allport has already been operating for more than fifty years; it has a very strong global network, is financially very solid and has proprietary IT systems," summarises Wever the reasons for entering into the joint venture. "We add knowledge of the local market and customers to this, thus combining the best of both worlds."

Lean Launching Allport Netherlands in the midst of a crisis did not faze Wever, who has worked in logistics his entire life and therefore knew exactly what he was

In the Spotlight Air Cargo 2014

embarking on. On the contrary: "We have relatively little overhead, allowing us to also offer competitive tariffs. In times of crisis, companies are more prone to shop around: can it be done better, cheaper, or perhaps even both?" Starting out with three employees in 2012, Allport Netherlands now employs sixteen."All equally enthusiastic and customer-oriented. Everyone here goes allout for the customer, and that 24/7."

offshore companies are relying on Allport Netherlands. The customers appreciate the Allport style and spontaneously recommend the forwarder to their relations. As a result, the customer base continues to grow. "Quite wonderful, although growth is not an objective in itself. Our top priority is and will always continue to be the satisfaction of our current customers."

Reliable Near the office at business park Rotterdam Noord-West - two minutes from Rotterdam The Hague Airport - the company has a fully equipped customs warehouse. Allport Netherlands handles all air and sea freight worldwide. From simple, small shipments to voluminous project cargo. Allport Netherlands' expertise and drive particularly shine through for rush cargo. It is for good reason that more and more shipping and

Allport Netherlands B.V. Kiotoweg 603, 3047 BG Rotterdam The Netherlands T +31 (0)10 302 10 00 E sales@nl.allport.net I www.nl.allport.net

NT NT Publishers Publishers B.V. B.V. P.O. P.O. Box Box 200, 200, 3000 3000 AE AE Rotterdam Rotterdam The The Netherlands Netherlands