APRIL 2013
Vol 190
Back Up and Back Up again
Every format and flavor known to man.
Someone in the “guru” class rather than worthy of being called a “Wally” would be Olivier from Next Technology but Olivier today ( much to the consternation of Kate ), is proudly wearing his “Where’s Wally?” top which you see in the photo. Ed: There’s a story behind this top isn’t there? Olivier: Yes, I like it a lot even though I’ve been told that I look like Wally and that’s fine, I accept it. Ed: Well we’re both old enough to get over these things aren’t we – I’ve been told all sorts of things about what I look like, and it’s never slowed me down. Now, we’ve been slightly delayed with this interview because,
as I came in, there was a gentleman with a sad look on his face clutching a couple of hard drives. Is this a common occurrence here at Next Technology? Olivier: Yes it actually happens quite often that we have clients with drive problems. We try to solve them if we can; we can’t always do it, but we give it a try. Ed: And these are the sort of things that they are not able to solve themselves? Olivier: It’s not always easy you know. When you find a problem on a drive it’s actually sometimes difficult to find the solution. Ed: But you’ve got the experience or you’ve got the technology, or what’s here that enables you to do it when other people can’t? Olivier: A bit of both, but we are not forensic specialists. Ed: You’re sort of in between, so when they’ve exhausted their knowledge, they can bring it to you, you can have a look at it. If you can manage to extract their files from the drive, great, otherwise then it’s the expensive forensic people? Olivier: Yes, you’re exactly right, that’s as far as we can go. We cannot dismantle a drive. That’s another trade. Ed: What are the common things that people seem to do to their drives that cause these problems, or what aren’t they doing? Olivier: It’s very difficult to know that. There are many, many reasons why a drive may not work. The main one would be if the drive had been dropped or got a