Local Support Team AF

AIESEC IN KYIV

LOCAL SUPPORT TEAM Application booklet

Executive board 16-17

Dear applicant, if you are reading this booklet, it means that you are thinking about applying for LST of AIESEC in Kyiv and that is great!

We, as EB1617, have an updated structure, we are full of new fresh ideas, that will lead the organisation to disruptive growth, and obviously, we are ready to implement them in our LC in order to bring our society the biggest impact and positive change we can.

And for that, we need a support - people, who are ready to take the responsibility and who are strongly committed to local committee.

We are really excited to have new LST and make this future 6 months of our term super impactful and progressive in order to achieve our vision and see Ukraine as a brand - admirable for the world and worth cooperation, also, to give everyone the uderstanding, that Ukraine is made by you, and only you are that drop of water, that will become a part of huge ocean of changes.

Hope, you are excited as well :) Good luck in application process!

Yours, EB1617.

Content: Application Process iGV oGV&oGE&oGT iGE&iGT MKT B2U TM Fin&Leg LCP

6.08 23:59 AF CLOSED

Timelines

8.08

ELECTIONS

Election process

11.09

LST DAY

1. Application form.

You can apply for any position you want - there is no limit. (You can choose 2 or 3, but add your priority list in AF).

There are general questions and specific (according to the position you are applying to).

And you need to create a motivation letter (A4 size).

Send this package titled "First_proirity_position_Surname" to office.kyiv@aiesec.net before the DDL. 2. Speech and Q&A session.

Elections will happen on 8th of August. That's why for every applicant it's very recommended to be in Kyiv on this date. If there is a reason of not to be present (like internship is still going on), every applicant will apply online. Just be sure, that your connection is good enough.

Each candidate will have to present himself/herself in a form of a speech in front of the LC during 5 min. Applicants can use ppts, flipcharts, videos, etc).

Then each candidate will have 15 min for Q&A from EB, LC, Alumni. Be ready to answer questions on AIESEC essence, the strategy of LC and your direction and personal motivation.

3. Interview.

Right after speeches of all candidates, there will be interviews with every candidate. The duration of each will be 3040 min.

General questionnaire: Name Surname: Date of Birth: e-mail: phone number: current/last position in LC: priority of positions, you are applying to: Make a table: List your AIESEC positions (date, position, JD, key achievements); List national conferences, you have attended (date, conference, role, key learning point); List local conferences, you have facilitated (date, conference, key learning point).

1. What is AIESEC Way? Describe in detail.

2. Why AIESEC is still relevant for the world? Give any examples or facts.

3. What is the vision of EB1617? Create the initiative/strategy to achieve one (or more) of its statements.

iGV

iGV International Manager Period of work: 9.08.16-31.01.17 Accountable to: VP iGV Functions:

- Establishing international partnerships - Conducted approving manias - Implementation promo updates - Focuses and servicing 5 main country-partners - Promotion iGV opportunities - Tracking promo materials from project teams - Creation and managing Promo Hub for iGV - Letters updates - Create and promote showcasing materials - Education for new teams of processes - Managing weekly skype calls with TLs

Main KPIs: - 3 approving manias conducted - Creation new letters - Weekly skype calls with TLs conducted - Creation Promo Hub for iGV - Focuses and servicing 5 main country-partners

Skills\knowledge required: - Photoshop (any other graphic designing application) - management skills (basic) - presentational skills (basic) - English - upper-intermediate

Previous experience needed: TL XP

Development area: - Management project teams (especially TLs) - Customer Flow - Servicing international partners - IR experience ¡ Management skills - Leadership development

Specific questions for AF: 1. List the strategies and actions steps, which you'll make as coordinator in order to make international partnerships?

2.Write 3 LCs, which can become partners with LC Kyiv. Why? 3. In your opinion, what changes have to be done in iGV corner during in the next 6 months?

GT o & E G o oGV&

oGT+oGE Growth Hacker Period of work: 9.08.16-31.01.17 Accountable to: VP oGV&oGE&oGT

Functions:

Main KPIs:

International relations: * Establishing and maintaining cooperations (VP OGX/ EPs/ iGV VPs) oGT documents managing (VP OGX/ Fin&Leg Coo); TLs tracking (OGV TLs/VP OGX) Managing GE team Additional tasks may occur if needed

100% EPs serviced # of new cooperations # of EPs Approved

Skills\knowledge required: CF in AIESEC How to work with EXPA Basics of e-mailing and SMM

Previous experience needed: TL XP

Development area: Research and development Customer satisfaction management Process administration Critical thinking

Specific questions for AF: 1. List the potential partnership countries for OGT and reasons LC KYIV have to work with them ( at least 3).

2. How are you going to track performance of teams.

3. Imagine the situation when you receive on your mail complain from EP about the way he was serviced. List your action steps.

T G o & E G o & oGV

oGV Growth Hacker Period of work: 9.08.16-31.01.17 Accountable to: VP oGV&oGE&oGT

Functions: International relations: Establishing and maintaining cooperations (VP OGX/ EPs/ iGV VPs) oGV documents managing (VP OGX/ Fin&Leg Coo); TLs tracking (OGV TLs/VP OGX) Additional tasks may occur if needed

Main KPIs: 100% EPs serviced # of new cooperations

Skills\knowledge required: CF in AIESEC How to work with EXPA Basics of e-mailing and SMM

Previous experience needed: TL XP

Development area: Research and development Customer satisfaction management Process administration Critical thinking

Specific questions for AF: 1. List the potential partnership countries for OGV and reasons LC KYIV have to work with them ( at least 3).

2. How are you going to track performance of teams.

3. Imagine the situation when you receive on your mail complain from EP about the way he was serviced. List your action steps.

T G i & E G i

iGT+iGE Manager Period of work: 9.08.16-31.01.17 Accountable to: VP iGE&iGT

Functions: Coordination raising OP, approving EPs Coordination Value delivery process (members, EPs) Co-founding of iGT iGE strategies and culture with VP Control servicing quality(members,VP) Education for teams and EPs (members, TLs, EPs) NPS survey creation and management (VP) Conducting market research of potential OP-takers for GT(VP) IPS or Development seminar responsible (VP)

Main KPIs: 100% EPs serviced # of new cooperations

Skills\knowledge required: Customer flow XPP (SnS) Value of GE and GT for OPtakers, EPs, members

Specific questions for AF: 1. Make SWOT analysis of iGT iGE 2. What is the value of GE and GT for OP takers? Name 3 selling points for each 3.Which initiatives would you like to implement?

Previous experience needed: XP in ER or ICX, TL XP Development area: - Conducting market research - Effective communication and meetings - Presentation skills - Networking - Tracking skills - Leadership upgrade - Deep understanding of EXPA

DE

Digital Manager Period of work: 9.08.16-31.01.17 Accountable to: VP DE Functions:

- Email marketing strategy development and realization - Attraction stage in Digital (Stranger-Open) - Paid ads (VK, FB, Adwords) - Consideration Stage management (Open-Apply) - CRM management & synergy with OGX.

Main KPIs: #Opens #Applies Average contact time (for Opens)

Skills\knowledge required: Ukrainian+Russian command (native spoken&written).

English command (upperintermediate and better, written).

Basics of Email marketing+paid ads.

Previous experience needed: -

Development area: Negotiation, sales, copywriting, strategic thinking, analytics.

Specific questions for AF: 1. Please, explain in details how do you see ideal customer digital journey for OGX in LC Kyiv (starting from Stranger, ending up with Approved).

2. Please, write a newsletter, which will be send to our email base. Include text, pictures, whatever you think is suitable. Choose one topic from the following: Recruitment, Global Citizen, Global Talent.

3. Please, create a targeting for Global Citizen ad in FB. Who will you target? Describe in the details.

PR

Media Expansion Manager Period of work: 9.08.16-31.01.17 Accountable to: VP PR Functions:

Writing articles about events happening in LC and making sure they are publsihed Establishing new media partnerships Supporting VP PR in development and implementation of LC’s PR strategy Education for the project teams Additional tasks may occure

Main KPIs: #of articles published #of new stable partnerships #of days between event and postrelease

Skills\knowledge required: English - Upper-Intermediate Ukrainian, Russian - perfect written&spoken Negotiation Conducting presentations Work under deadlines

Previous experience needed: -

Development area: Strategic thinking Copywriting B2B sales Team education&training

Specific questions for AF: 1. What is the brand voice of AIESEC? How can it be described now?

2. Choose 2 media partners you’d like to establish partnership with and describe top selling points for them.

3. Write a press preview for Global Village. Maximum size - 250 words, language - Ukrainian, target audience - Kyiv youth in summer. All the rest for your imagination.

B2U

B2U Manager Period of work: 9.08.16-31.01.17 Accountable to: VP B2U Functions:

Ambassadorship Program Management Developing current LC partnerships with Unies Making new sustainable partnerships with Unies Building AIESEC awareness in Unies Administration Relations Management Student’s Councils Relations Management Partnering Unies events Develop B2U Brand in LC

Main KPIs: # of B2U efficiency points # of initiatives

Skills\knowledge required: oGT, oGV and oGE conditions and timelines How Unies work inside Current LC Unies partnerships AIESEC essence

Specific questions for AF: List 3 ideas of purposeful partnerships of AIESEC and Uni Make a SWOT analysis of Uni work for previous 6 months Describe a concept how you will manage ambassadors

Previous experience needed: Team Member position (at least) or ambassadorship program in past

Development area: Strategy creation Unies logic of work Communication Creating innovations Entrepreneurship

Projects Partnership manager Period of work: 9.08.16-31.01.17 Accountable to: VP B2U

B2U Functions:

Support for venue raising on LC events Checking ER bases, proposals, skripts ER documents management: Working Doc, CRM Base, Servicing Tracker Providing sales trainings for ER members Ensuring quality of delivering partnership’s liabilities

Main KPIs: # of teams covered with ER education % of checked bases % of checked proposals # of new long-term LC partners (inkind, polygraphs etc.) # of LC events covered with venue raised by Coo

Skills\knowledge required: Sales skills, Time-management skills Crisis-management skills, Basics of emailing, Event management, Leadership Value proposition for partners

Previous experience needed: Team Member, ER experience, TL experience (not obligatory)

Development area: effective communication solution orientation self awareness time-management crisis-management leadership skills facilitating skills networking skills

Specific questions for AF: 1. Make a SWOT-analysis of ER in LC. 2. How will you ensure the quality of servicing ER partners.

3. Write your initiatives (at least 3), which you want to realize during your term and action steps how you will achieve them.

TM

Internal Communication Manager Period of work: 9.08.16-31.01.17 Accountable to: VP TM Functions:

Internal Vk group management (strategy, content plan, realization of it) Newsletter, letter creation Maintaining of LC Kyiv Members Database Designing of all TM materials (application forms, presentations, booklets) Constant improvement of internal communication in LC LC outings organising LC Dances organising Educational external events organising

Specific questions for AF:

Main KPIs: % of open rate newsletters # of posts # of newsletters # of letters # of LC outings # of LC dances # of external events for LC # of daily visitors of internal Vk group

Skills\knowledge required: Basis of culture understanding Basis of planning Channels of communication Deep understanding of culture in LC Basic understanding of TM processes Deep understanding of AIESEC essence

Previous experience needed: -

Development area: Organizational communication Email tools usage Engagement methods and tools SMM Deep understanding of TM processes

1. Please, make a SWOT analyses of our internal group in Vk now and propose 3 new ideas, you’d like to implement in order to make the group more effective communication channel.

2. Create a newsletter for the whole LC with all new updates, that had happened during last 4 weeks. Be creative and use any tool/space for making newsletter. Save it and send the link of the pdf file of it in your AF. 3. Please, explain the AIESEC Way to the external stakeholder. (Be creative and don’t limit yourself: you can make video, presentation, poster, text, etc.)

TM

Onboarding Manager Period of work: 9.08.16-31.01.17 Accountable to: VP TM Functions:

EXPA management (in terms of membership) Tracking lagality part of TM Enshure qualitative onboarding of new members Members team XP evaluation

Main KPIs: % of retention rate among team members % of documents sighned % of NPS among team members # members on EXPA # aiesec.net mails in LC

Skills\knowledge required: Effective communication Basic understanding of TM processes Deep understanding of AIESEC essence

Previous experience needed: Team Leader XP

Development area: Deep understanding of TM processes Onboarding management Planning skills

Specific questions for AF: 1. Evaluate current state of members onboarding in LC Kyiv. What you think need to be improved? Name at least 2 ideas.

2. What is the role of Talent Management in AIESEC? 3. Describe new AIESEC XP. What is the difference between the new one and the old one?

g e L Fin&

Legality manager Period of work: 9.08.16-31.01.17 Accountable to: VP Fin&Leg

Functions: Creation of documents templates Checking and approving documents for all directions Creation of one base of templates for LC Registration of iGT interns in migration office Gathering all documents in a base Making invitation letters for iGV

Previous experience needed: Team member

Skills\knowledge required: Basic knowledge about law Effectively communicate with government

Development area: communication of NGO with government, understanding legal base of existing of NGO, intermediate law, visa processes

Specific questions for AF: 1. What are the main stages of getting visa to Ukraine?

2. How to provide effective communication regarding documents checking between projects and Legality manager?

3. Which innovation would you implement on your position?

Growth Hacker Period of work: 9.08.16-31.01.17 Accountable to: LCP

LCP Functions:

- Coaching, mentoring, controlling of 3 iGV projects - Help LCP with Initiative Group in Chernihiv

Main KPIs: 100% of iGV projects fulfill their goal for impact # of X in Chernihiv Growth of Chernihiv Initiative Group

Skills\knowledge required: Processes in iGV, Coaching, Mentoring Should be able to: Keep in touch 10 h per day Go for a business trip to Chernihiv Speak to public Accept challenges

Previous experience needed: -

Development area: How to develop AIESEC chapter (aka run start-up), iGV LEAD, @ essence Will have skills: Analytical thinking, Global mindset, Helicopter overview, Critical thinking, Management, Coaching, Mentoring, Problem solving

Specific questions for AF: 1. Make a framework of your collaboration with team of 5 people (who work for OGX) in Chernihiv for one month to ensure their effective work.

2. Please, describe Customer Flow for iGV intern.

3. Record video up to 3 minutes explaining AIESEC way to you friend and attach it to your Application Form.

If you'll have any questions about specific questionnaire approach functional VPs/LCP: VP iGV - Yulia Barkanets: yulia.barkanets@gmail.com VP oGV&oGE&oGT - Karina Gornostay: karina.gornostay@aiesec.net VP iGE&iGT - Olena Zaiichko: olena.zaiichko@aiesec.net

VP DE - Andriy Pischchany: andrew.pischchany@aiesec.net VP PR - Liza Vovchenko: yelyzaveta.vovchenko@aiesec.net VP B2U - Yulia Kutsa: yuliia.kutsa@aiesec.net

VP TM - Olya Nagorniuk: olya.nagorniuk@aiesec.net VP Fin&Leg - Diana Grankina: diana.granckina@aiesec.net LCP - Roman Dyma roma.dima@aiesec.net

If there are questions about application process or general questionnaire feel free to approach olya.nagorniuk@aiesec.net

Good Luck!