Open Doors London Edition Autumn 2012 by Open Doors Media Ltd

Open Doors – The Regional Training Prospectus

APPRENTICESHIPS CAREERS TRAINING JOBS A-LEVELS COLLEGE

Issue 3 | London Edition | Autumn 2011

CONSTRUCTION SPORT & FITNESS BUSINESS & FINANCE FOOD & DRINK HEALTH & SOCIAL CARE MANUFACTURING RETAIL TRAVEL & HOSPITALITY ARMED FORCES ENGINEERING ENVIRONMENTAL & LAND BASED CUSTOMER SERVICE & ADMIN CREATIVE, DIGITAL & MEDIA ENERGY & RENEWABLES IT & TELECOMS PUBLIC SERVICES TRANSPORT & LOGISTICS MOTOR VEHICLE HAIR & BEAUTY

LONDON EDITION Issue 3 - Autumn 2011 ISSN: 2046-1569

Supporting Apprenticeship Week 7 - 11 February 2011

Your career in fashion retail starts here... Full Full time time vocational vocational courses courses for for students students aged aged 16+ 16+ to to develop develop the the skills skills and and experience experience required required to to make make them them ‘job ‘job ready’ ready’ for for an an exciting exciting career career in in the the world world of of fashion fashion retail. retail. Why Why study study at at the the FRA FRA rather rather than than at at a a local local school school or or college? college? • • • •

Sponsored Sponsored by by Arcadia Arcadia Group, Group, Marks Marks & & Spencer, Spencer, Next Next and and Tesco Tesco Taught by practicing professionals Taught by practicing professionals

• • • •

Work Work placements placements integral integral part part of of courses courses Work Work with with over over 90 90 retail retail brands brands

• • • •

Industry Industry professionals professionals give give masterclasses masterclasses and and guest guest lectures lectures The The building, building, location, location, environment environment and and teaching teaching are are inspirational inspirational

• •

Of Of the the graduating graduating FRA FRA students students in in 2010 2010 65% 65% gained gained full full time time work work in in the the retail retail industry. industry.

The The Fashion Fashion Retail Retail Academy Academy offers offers nine nine full-time full-time courses courses and and a a range range of of short short courses. courses. The The FRA FRA is is NOT NOT a a private private college, college, Government Government funded funded places places are are available. available. Find out more by visiting our website: Find out more by visiting our website:

www.fashionretailacademy.ac.uk www.fashionretailacademy.ac.uk FRA FRA 15 Gresse Street 15 Gresse Street London W1T 1QL London W1T 1QL T: 020 7307 2345 T: 020 7307 2345 F: 020 7301 2346 F: 020 7301 2346 E: info@fashionretailacademy.ac.uk E: info@fashionretailacademy.ac.uk

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HELLO, WE’RE OPEN DOORS... ... and this is our Regional Training Prospectus, here to help you decide what to do next. This is the first issue of the new school year, and it’s an exciting time. Did you know there are endless opportunities, right on your doorstep? You could start earning qualifications and money with an apprenticeship, get a taste of the working world with employer funded study, carry on learning at sixth form or college and more. In this issue we will profile some of the biggest sectors in your region and explain how to take the first step to a career in the ones that interest you. We’ll also cover all of the main sectors out there; explore trends in your area; and take a look at some remarkable true stories of young people who have had success after leaving school. But that’s not all! We also have a guide to all of the confusing qualifications out there, advice on how to make the most of our useful website and we will answer some of the most common questions that you might have.

The future is in your hands... right here in this prospectus. So turn the page and let’s get started!

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ional. e.Reg om/Thctus .c k o o aceb rospe www.f Training.P

feel free to put a link to our we www.opendoo bsite rsm on your schools edia.co.uk resources web pages or intranet

S FIND UCEBOOK ON FA

Throughout this Prospectus, you’ll see lots of facts and figures about our region and its sectors. We get them from UK National Statistics, various Sector Skills Councils, regional local authorities and industry experts. It’s all official stuff, there’s no Wikipedia where we’re involved!

Open Doors – Autumn 2011 - London edition Publisher – Karl Mason karl@opendoorsmedia.co.uk

Design – Studio Belly Timber hello@studiobellytimber.co.uk

Editor – Stan Neal editorial@opendoorsmedia.co.uk

Distribution/Subscriptions distribution@opendoorsmedia.co.uk

Business Development – Simon Bell simon@opendoorsmedia.co.uk

To contact us: 01765 694120 | info@opendoorsmedia.co.uk

ISSN: 2046-1569

All material is copyrighted both written and illustrated. Reproduction in part or whole is strictly forbidden without the written permission of the publisher. All images and information is collated from extensive research and along with advertisements is published in good faith. Although the author and publisher have made every effort to ensure that the information in this publication was correct at press time, the author and publisher do not assume and hereby disclaim any liability to any party for any loss, damage, or disruption caused by errors or omissions, whether such errors or omissions result from negligence, accident, or any other cause.

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CONTENTS The perfect place to start, jump straight to any section that instantly appeals or keep turning the pages and continue reading – it’s all here to help you find your dream career

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Careers Insight

07 FAQS

17 ENERGY & RENEWABLES SECTOR

Here we answer some of the most common queries you might have

10 QUALIFICATIONS TABLE

Past and present students tell us all about their experiences and how they succeeded

One of the most varied and diverse of all the industry sectors

21 ENGINEERING SECTOR

See how different qualifications add up, and how they compare

12 LIFE STORIES

A varied sector with endless possibilities

25 CREATIVE, DIGITAL & MEDIA SECTOR

Exciting, trendy careers for artistic types

29 TRAVEL & HOSPITALITY SECTOR

You could make a career of helping people enjoy themselves

33 CUSTOMER SERVICE & ADMIN SECTOR

Learn the skills that can be applied to almost every area of business

37 IMAGINE A CAREER...

p17 Energy & renewables sector

We give you a heads-up on the other sectors out there, which we’ll cover in later issues

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HERE’S HOW IT W ORKS Eve

ry term, we publish a new issue of Open Doors tha t covers five sectors in you get a good idea of detail so what a career in those industries would be like the sector you’re keen . Don’t worry if on isn’t one of the five – you’ll find it in our overvie sectors in the ‘Imagine w of remaining a career in...’ article. Wi th each new issue, we’ll new sectors in detail, so cover five totally make sure you look out for us next term. If there’s anything else you ’d like us to cover, or if you just want to say hel editor@opendoorsmed lo, email us at ia.co.uk. We want to ma ke sure our magazine offe you need (or just want rs everything to read about)! Happy rea ding, and hope you hav e a great term.

Useful Stuff 43 SPOTLIGHT ON LONDON All about your region

52 MORE HELPFUL STUFF

Useful links, contact details and more – because you can never have too much information

54 WEBSITE REVIEW

Check out our step by step guide on how to get the best out of our fabulous website

p33 Customer serv ice & admin sector

el & y sector v a r t T p29 ospitali h

g sector p21 Engineerin

p25 Cre ative, & medi digital a sector

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FREQUENTLY ASKED QUESTIONS There are so many options it’s no surprise you’re left scratching your head! So what do you need to know?

What is an Apprenticeship?

Is Foundation Learning the right programme for me?

Which A Level subjects should I choose?

How do I find out about colleges in my area? Can I get a job with an employer straight after leaving school? 07

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FAQ’S When it comes to making big decisions there is always lots to consider, and it’s inevitable that you’ll have lots of questions you want answering before choosing what’s right for you. Here we answer some of the most common queries you might have ...

APPRENTICESHIPS What is an apprenticeship? Apprenticeships are a great opportunity to gain qualifications and workplace experience at the same time! Apprenticeships involve working for an employer while studying for a qualification part time with a training provider or college (usually on day release). What different types of apprenticeships are there? There are over 190 types of Apprenticeships, in a huge range of industry sectors, such as engineering, childcare, veterinary nursing or even ceramic manufacturing. Apprenticeships in every industry generally fall into the three categories of intermediate, advanced and higher Apprenticeships, and all result in qualifications. Will an apprenticeship help me into a good career? Career progression is excellent for apprentices, and over the course of their careers, those who have completed an Apprenticeship earn, on average, £100,000 more than those without. Some Apprenticeships already result in UCAS points or allow you to study for a Technical Certificate. Once you have finished your Apprenticeship there’s the opportunity to carry on working, get promoted or in some cases go on to higher education in a college or university. I heard you get paid to do an Apprenticeship! How does that work? Apprentices have to be paid a minimum of £95 per week. However, as in most job roles, many apprentices get paid more by their employers as their skills develop. Research has shown that apprentices take home an average of £170 a week. The added bonus is that as long as you’re between 16 and 18 your studies are 100% paid for by the government.

A LEVELS What subjects should I choose ? There is a lot to consider when deci ding which subjects to do at A Level, but choosing wha t you enjoy and what you’re good at is usually a good plac e to start. Make sure you ask your subject teachers if you can’t decide, they’re there to help. Another way to approach your choi ces is to look at what university course or job role you want to go into after A Levels and see which subjects they prefer you to study. How will universities and employe rs view my qualifications and subject choices ? Universities will make it clear which A Level subjects are desired for certain courses (this is why choosing the right subjects is important). Having stud ied relevant subjects gives you a huge advantage when applying. Employers, more than universities, will look for your qualities as a person rather than focu sing so much on your academic subjects of study. Of course having studied relevant subjects or doing work expe rience will still reflect well when applying for the most com petitive jobs. How much harder are A Levels than GCSE’s? Is there a bigger workload? This depends on you and your cour se. If you’re studying a subject you have previously stud ied at GCSE you will find that the course builds on your existing knowledge, however if you’re trying out a new subject it may take some time to adjust. The workload for A Levels can also be a challenge, or for some people may actually suit their learning style better than GCSE’s. The main chan ge from GCSE’s is that you will have to do more work outside of school. Though this may be daunting at first remember that you’ll be doing fewer subjects so you can focus more time on them to make up for it. Can I change my A Level choices after I have started? Ideally you should stick to your subj ect choices. Most schools and colleges don’t allow you to change after a certain point in the term but if you are really struggling or not enjoying the subject the best thing to do is talk to your teachers or subject leaders. Sometim es the best thing to do is allow time to adapt and get used to the course, but if you do change subjects your teac hers will give you the help you need to catch up.

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FOUNDATION LEARNING What is Foundation Learning? which aims to help you if Foundation Learning is a programme e, skills or qualifications rienc you don’t have the necessary expe or a job. In Foundation se cour ge colle to start an Apprenticeship, ing you to agree a Learning you will work with those guid rs a range of skills. personalised programme which cove Foundation Learning? Can I study for a qualification on including Literacy, Numeracy, Yes, there are qualifications available practice most people on Health and Safety and First Aid. In to Level 2 qualifications ress Foundation Learning courses prog supported employment. or ) hips ices rent (GCSE’s, Diplomas, App lp me? How will Foundation Learning he build up your confidence to Foundation Learning will help you rience and develop the expe work gain and other skills. You will help get you ready for further kind of skills and attitudes that will and prepare you for greater learning, make you more employable independence. t programme for me? Is Foundation Learning the righ ployed, or don’t have If you have left school and are unem huge benefits from see will the qualifications you need, you to remember is that thing t rtan impo Foundation Learning. The onalised and be aimed at the programme will be carefully pers achievable targets for you.

EMPLOYERS AND ERS TRAINING PROVID

school? employer straight after Can I get a job with an leavers. ool local companies recruit sch Yes, lots of national and for s itie rtun tish Gas, have oppo Some companies, like Bri te, offer SE’s and some, like Deloit GC r students straight afte . els Lev A ted ple e com opportunities once you hav ilst en gain qualifications wh oft can you s role se In the . sity ver uni to go to college or working or get funding d learning between a Work Base What’s the difference e? provider and a colleg rning provider’ phrase ‘Work Based lea the n see e hav y ma You if you don’t rry wo n’t ctus site. Do on your local 14-19 prospe ers essentially vid pro g rnin lea rk Based know what it means. Wo s. provide vocational course provider a Work Based Learning After school the idea of are ere Th . you for t it could be righ may seem different but sed Ba rk Wo ring offe ers g provid loads of types of trainin e are always intakes for courses, som set e hav e som g; Learnin time rt pa or rt and some offer sho looking out for recruits providers al loc ich wh w visors will kno courses. Your careers ad you want to get into. are best suited for what

COLLEGES Should I study at my school 6th form or a college? This can be a difficult decision and the best advice is to make sure you attend open days at both! The main difference many students find is that colleges are a lot bigger and you have more independence. Though some people relish this you have to be self motivated as you won’t be pushed to do work, or even turn up, in the same way as at school. Of course at 6th form you will already know most of your teachers and friends but the key is choosing what is right for you. Whether that’s staying in your comfort zone or trying somewhere new. How to find out about colleges in my area? www.opendoorsmedia.co.uk of course! Our site has links to all of the colleges in your area which is a good place to start browsing their sites and the courses they offer. A good way of searching through all the colleges offering the Apprenticeships, A Levels or courses you want to do is to check out your local 14-19 prospectus. These are all featured on page 52 of the magazine and are really easy to use. You’ll notice that different colleges have different specialities and your careers advisors will help you work out which are best for the courses that interest you. What extra-curricular opportunities are available to me at college? Going to a college or staying on at 6th Form is a great way for you to get involved with activities outside of lessons, whether you choose to carry on with your current interests or take up new ones! Colleges and 6th Forms will encourage you to broaden your horizons, and most will have opportunities to get involved in: • Performance activities (such as drama, dance, plays). • Sports activities (playing for a school, county or area team). • Community based activities (these can include charity fundraising, amnesty international or the Duke of Edinburgh scheme). • Business and Leadership opportunities (such as the young enterprise scheme or roles on school councils).

UT MOanRE FIND Ohave learning provider might idea about what type of course or a bit more of So now you may courses and qualifications to discover. You can find out what be right for you there’s loads more on page 52. ’re they us, pect your local 14-19 pros are available in your local area with help in your area. can who ple peo of ils deta .co.uk for ... check out www.opendoorsmedia

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QUALIFICATIONS EXPLAINED Did you know that completing an Advanced Apprenticeship is the same as getting an A level? There are lots of different qualifications – here’s how they compare. Remember that within any one level, qualifications can cover a wide mix of subjects, and take different amounts of time to complete. ENTRY LEVEL

LEVEL 1

LEVEL 2

LEVEL 3

LEVEL 4-8

Entry Level Certificates

5 GCSEs (grades D-G)

5 GCSEs (grades A*-C)

A Levels

Foundation Degree

Skills for Life

BTEC Introductory Diplomas and Certificates

Intermediate Apprenticeship

Advanced Apprenticeship

Higher Apprenticeship

Functional Skills at entry level (English, maths and ICT)

OCR Nationals

BTEC First Diplomas and Certificates

GCE in applied subjects

Diploma of Higher Education

Awards, Certificates, and Diplomas at entry level

NVQs at level 1

NVQs at level 2

BTEC Diplomas, Certificates and Awards

HND, HNC

Foundation Diploma

Higher Diploma

NVQs at level 3

Advanced Diploma

Foundation Diploma

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LIFE STORIES DEBORAH MCCREADY PURSUES HER CAREER IN FASHION RETAIL I came to study at the Fashion Retail Academy after changing career choices, two years into my first degree. I had been studying BSc Hons Diagnostic Radiography, and although I did well at it, I had no interest in the subject and preferred my part time jobs in retail. After I completed my second year, I decided I wanted to pursue a career in the fashion industry. e were still I came across the FRA and saw ther month, I one in places available, so I applied. With don. Lon to ed mov and packed up my belongings il Reta ion Fash in ree Deg The Foundation a skills base Management has provided me with licants app r which will set me apart from othe degree The s. ition pos applying for management ing, PR, ndis cha mer and ing buy covered aspects of ral t, cultu studies research and design developmen and preparing business plans. the industry The best aspect of my course was work a ined obta I . FRA links provided by the ement I plac my wing Follo . Zara with placement during the out ied secured a full time role which I carr y. dem Aca remainder of my time at the ent team at After speaking to the ZARA recruitm ed to attend an a careers fair at the FRA, I was invit was offered a I interview at the ZARA head office. store. hton Brig A Deputy Manager role in ZAR Honours in my ing gett on ning This year I am plan gside my new role at Fashion Retail Management alon agement skills will Zara, needless to say my time man be tested! nine full-time The Fashion Retail Academy offers to develop the 16+ aged ents stud for ses cour vocational ‘job ready’ them e skills and experience required to mak l. retai ion fash of d worl for an exciting career in the site: Find out more by visiting our web uk .ac. emy cad aila nret shio w.fa ww

JAYNE HEADS FOR SUCCESS WITH APPRENTICESHIP Jayne, 18, gained a number of GCSEs when she left school and decided to progress her career as an apprentice. At the time, she had only gained work experience as a shop assistant in a local post office. When Jayne joined Avanta as an apprentice, she worked enthusiastically all the way through not once regretting her decision to go into further education. As an apprent ice, she worked alongside another administrator and soon gained the necessary skills to be responsible for her own work. She has since completed the first steps on the Business Administration Apprentices hip course and achieved her Level 2 qualification . Jayne found this helped her to build up her confide nce and knowledge in business administration. Jayne is now on Level 3 and inten ds to complete her Business Administration Advance Apprenticeship to further enhance her knowledge as an administrator along with learning different aspects of the job role. Jayne believes completing the App renticeship with Avanta was the best thing she cou ld have done and would recommend the programme to anyone. Jayne said, “Being an apprentice has given me a greater belief in myself as well as the ability to succeed.” For more information Tel: 0800 028 7 332 Email: InfoOnApprenticeships@ avanta.uk.com.

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A SUCCESSFUL CAREER FOR TOM In just one year, Tom Waterworth went from A-level drop-out to launching a successful career. The Castleford 18-yearold found his A-level course in sports science too theoretical and was struggling to see a clear route into employment. But things changed when he signed up for Lifetime’s funded apprenticeship in fitness instruction. ying in an adult Tom said: “It was great to be stud plenty of was environment. What’s more, there my job w kne I so k, gym-based, practical wor finishing n upo er bett h muc prospects would be the course.” k placement, After just a week’s voluntary wor position as a paid , time full Tom was offered a ress in his new prog to n kee So or. fitness instruct ing a workcareer, Tom is currently complet ing and has train l ona based qualification in pers onal Trainer Pers a as job new recently secured a t I always wha g doin now “I’m t. Firs with Fitness wanted to do.” book your place, Lifetime Fitness Academy and to call 0870 120 1207 today! ing-for-a-job www.lifetimetraining.co.uk/look

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CONFIDENCE GROWS FOR MAAME 18-year-old Maame, joined KIS Training in North London on our Foundation Learning programme in late September. She had attended a secondary school in her locality and left after Yr 11. Her attendance and punctuality have always been exemplary but she was bullied a lot in school and this, together with some health issues, affected her results. Having left school, she moved on to a local college to study Health and Social Care but again experienced problems and moved to a training provider where she complet ed her Level 1 qualification in childcare. When she came for an interview at KIS Training she said that she wanted to complete Chil dcare Level 2 and complete her Functional Skills course to Level 1. Unfortunately, we did not offer Leve l 2 but Maame opted to stay with us and complete Youth Work Level 1 and our new media course called Digi tal Creator Level 1, alongside her Functional Skills cour ses and PSD. Maame has become a very valued member of the centre and has grown in confidence during her time at KIS. Not only did she complet e her PSD and Youth Work courses, she is on cou rse for completing Functional Skills to L1 and has man aged to pass both Levels 1 and 2 of BCS Digital Creator. Maame has worked on two placements duri ng her time at KIS and is now preparing to move on to college to do a BTec Level 2 course in Media. For information on how to join our courses please contact us on: Tel: 020 8275 4230 Txt: [FL + Your Name] to: 07976 985 799 BB Pin: 26F4F9B7 Email: Enquiries@kistraining.co .uk www.kistraining.co.uk

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LIFE STORIES LAMBETH COLLEGE PAVES THE WAY FOR SUCCESS If you are looking for a college with a wide range of courses, brand new facilities and a friendly and secure atmosphere, why not try Lambeth College? Lambeth College helped pave the way to university for ambitious student Georgia levels in Williams, who graduated with 3 A (Grade B) and ies, Sociology, (Grade A), Media Stud at St Mary’s e plac a has Drama (Grade C). Georgia year while a for rred defe has University which she pleting com by she gains valuable work experience ration. inist Adm an Apprenticeship in Business and when I came to “I came to Lambeth College because d out in my head my interview, the College really stoo tutors. They my because of the support I got from about leaving nt fide con were just so friendly so I was st tutors nice the of e som has school. The College a keen take and who really care about the students interest in them.” range of A levels Lambeth College offers a great work experience and vocational courses, exciting ent activities chm programmes and lots of fun enri young and , club film including sports, drama, enterprise. To learn more about Lambeth College, visit our website at www.lambethcollege.ac.uk, e call us on 020 7501 5000 or com ay nesd Wed on ing to our open even ber. 12th Octo

CREATIVE APPRENTICE HANNAH IS READY FOR RADA My name is Hannah Partington. I’m 18 years old and I studied Technical Theatre at Lewisham College. My tutor told me about a Creative Apprenticeship at Greenwich Theatre and sent me off to interview. I originally studied technical theatre but for my drama school application I wanted to have something different to everyone else – not just all the technical experience I have. I thought it might look better if I showed I knew about front of hou se and not just backstage – I could understand wha t everyone has to put in. The interview went well and I got the job. My apprenticeship was really goo d. I would definitely recommend it. It’s the bes t thing you can do, particularly at my age. I’ve lear ned loads, and I worked front of house, in the box office, and even duty managed a shift on a Saturday night. I’ve really done everything, and my mentor at Greenwich Theatre has let me get on with it whil e always being around for advice. I’ve gotten a certificate in cultural venue operations. I’ve done maths key skills, but obv iously when you work on the bar it’s good to have your maths! So I’ve done an exam for that. My tutor from College will come and watch me, see what I’m doing and tick it off. My mentor at Greenwich The atre has helped me prepare for my interview at the Royal Academy for Dramatic Arts, and I was acce pted to begin my Foundation Degree in Technical The atre. For more information call 020 8694 3232 Or visit www.lewisham.ac.uk

Capel Manor College London’s green skills college

Some people are just not made to sit indoors… If you have ever wondered what it would be like to work outside in the fresh air, then perhaps learning a land-based trade could be your thing. Capel Manor has courses that will prepare you for a range of hand-on careers, working with plants, trees, flowers and animals. Our full and part-time day and evening programmes lead to nationally-recognised qualifications.

If you are aged 16-18 tuition is FREE Advice Sessions and Open days take place throughout the year, visit the website for dates and times. For a prospectus ring 08456 122122 or email enquiries@capel.ac.uk

Capel Manor College Centres across London at Enfield, Crystal Palace Park, Gunnersbury Park, Regent’s Park, and within Barking & Dagenham College.

www.capel.ac.uk Combining qualifications with experience

Careers Insight

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ENERGY AND RENEWABLES SECTOR You could be working with state of the art nuclear technology Lots of fresh recruits are needed with the new technology being developed

In helping to develop lowcarbon energy your career could help save the planet You could work in the great outdoors ... or even at sea If you like variety this could be the sector for you, there are opportunities for all ... 17

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ENERGY & RENEWABLES The energy and renewables Sector is one of the most varied and diverse of all the industry sectors. There are lots of different job roles, from engineers and technicians, to operatives and customer care staff. With the development of low carbon and renewable energies it’s also one of the most exciting sectors to work in! Here are some of the most popular job roles you can get into, for more information on these check out the useful links across the page:

ROLES Nuclear Technician Technicians perform design, specification, testing and procurement, as well as assessing plant safety and procedures. Laboratory Technician Laboratory technicians provide quality control by carrying out routine and non routine testing on different sample products, such as petroleum. Maintenance Engineer Maintenance engineers are responsible for ensuring the continuous running of machinery and equipment, organising routine maintenance procedures and carrying out repairs. Oil and Gas Maintenance These roles are usually based on offshore oil or gas platforms, and can involve repairing machinery, instruments and electronics. Network Officer Provide engineering support and management of design, construction, operation and maintenance of the network. Making sure energy gets from power stations to customers safely and effectively. Electrical Generation Worker Directly operate equipment within the power station. Whether utilising gas, coal, wind power or nuclear power they are on the frontline of generating the energy. Recycling Operative Collect and transfer recyclable materials to designated facilities, from a variety of households, industrial and commercial premises. Water Network Operative Work outside on the heavy machinery that is vital to the network, a physical job for those who have an aptitude for using tools and instruments. With many roles in the industry being engineering or technically focused there are lots of vocational pathways into the energy and renewables sector. There is also a lot of scope for progression as more skills are gained too, with roles for university graduates, as well as entry level apprentices.

SALARIES If you decide to enter the industry thro ugh an apprenticeship you can expect to start earning a minimum of £95 per week – increasin g as you train. Salaries within the industry vary from £13,000 - £30,000 depending on skill level and the role. This industry is one of the best in terms of earning pote ntial for those who enter through vocational pathways, for example many off-shore roles pay as much as £45 ,000. The EDF Advanced Nuclear Apprent iceship scheme is a good example of how a vocational route can help you get ahead. It is a four year scheme whic h starts with a basic pay rate of £8,900 and increases up to £17,000 by the end, meaning that you’ll have earn ed money and gained a valuable qualification in the industry at the same time.

LONDON FOCUS on is centred on Employment in the sector within Lond panies British Gas com Big ities. activ ter quar company head London and industry and EDF Energy have head offices in There are a number too. regulator Ofgem are based here can lead to careers that ses cour with of colleges in the area tminster college, in the sector, these include; City of Wes ge of Haringey, Enfield Imperial College London & The Colle and North East London.

Fast Facts

are reporting skills • 25% of London’s petroleum firms ed. need are uits gaps, so new recr g in head offices of • With many of the London jobs bein . The average high large companies’ salaries are very £1,577. is ies pan com weekly pay in oil and gas 00 people. 15,0 over loy emp on Lond • Oil and gas firms in

Start learning!

les in London? Then Want a course in energy & renewab access your local 14turn to page 52 to find out how to offering what course 19 prospectus. It will tell you who’s visit d in your local area, or you coul www.opendoorsmedia.co.uk

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CASE STUDY GET QUALIFIED! There are multiple routes into the energy and renewables sector. With many of the roles being hands-on and technically challenging, vocational courses offer qualifications to help your career progress...

Apprenticeships

Apprenticeships are a great way to get into the energy industry as they offer the practical experience required to quickly progress as an engineer or technician. Because the sector is so varied the type of work undertaken will depend on the employer and the role you’re in. Below are the Apprenticeship frameworks available in the sector, all of these are NVQ level 2: • Gas Industry • Polymer Processing and Sign making • Power Industry • Sustainable Resource Management • Water Industry

Advanced Apprenticeships

Advanced Apprenticeships are equivalent to A Levels, but like Apprenticeships are advantageous for practical roles. Historically Advanced Apprentices have progressed significantly in the industry and many have gone on to become supervisors or managers. Many have remained in the industry for their whole career as this is the start of progressing to a skilled status. Below are the Apprenticeship frameworks available in the sector, all of these are NVQ level 3: • Advanced Nuclear • Gas Industry • Nuclear Decommissioning • Polymer Processing Operations • Power Industry • Sustainable Resource Management • Water Industry

A Levels

A Levels can either lead to university or a Foundation Degree, which are explained below, but which ones are right for you depend on what role you want to do. Most employers and universities value practical and scientific subjects, these demonstrate that you would be able to understand how everything works. Here are some recommended A Level subjects, which could set you in the right direction: • Biology • Chemistry • Physics • Maths

Foundation Degrees

A Foundation Degree is a higher education qualification which combines academic study with practical hands-on experience. Designed jointly by universities, colleges and employers, they should give you the right skills to be ready for employment. They are university-level qualifications and are equivalent to the first two years of an honours degree. A typical fulltime Foundation Degree takes two years to complete, and are different from Honours Degrees as they usually involve learning in the workplace as well as at university or college. They are available in a range of subjects, from power distribution to sub-sea engineering, and are a good way to get qualified and gain experience.

Danny Broadbent – Welding Apprenticeship Flying around the world and competing in international competitions... it may come as a surprise, but this is all down to a Power Sector Apprenticeship. Danny Broadbent has successfully completed his Apprenticeship in Welding and is now working for Alstom at Kings North power station in Kent. Danny has carried out his Welding Apprenticeship over four years; one of them at college, with the remaining three working on site with the other Apprentices. Recently returning from Portugal with a silver medal after competing in the International Welding Competition, Danny’s new skills have given him the opportunity to see the world and the flexibility to develop within his role. He plays a very important part in the future of power. Danny works as part of a team of welders, in an encouraging environment, where everyone supports each other and where there is always someone around to offer advice and help if there are any problems. “Day in day out everything tends to be different, it’s a good set of people you work with, with great managers who have taught me a lot. I’d recommend an Apprenticeship to anyone.” Danny Broadbent, Welder, Alstom With Apprenticeships available in the Power Sector there’s never been a better time to think about how you could get involved. The power sector offers you variety, career development and job security and relies on the innovation and hard work of people within it. Be a part of it. www.thinkpowersector.co.uk National Skills Academy for Power Friars Gate  1011 Stratford Road  Shirley Solihull  West Midlands  B90 4BN

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ENGINEERING SECTOR Qualified engineers are in huge demand

Want to shape the future?

Engineers solve some of the biggest problems in modern life

After an Engineering Apprenticeship you could be earning ÂŁ20,000 a year!

You could end up doing anything, from shaving a millionth of a second off lap times in Formula One to putting communications satellites in orbit

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ENGINEERING From making aeroplanes fly to maintaining sophisticated machinery, engineers are behind the greatest achievements of mankind. Get into engineering and you’ll be on one of the most exciting career paths out there! At the heart of every technological advance is an engineer. In fact, an engineer has played a role in almost every aspect of our society. Chemical engineers create new fuels to keep vehicles moving; civil engineers design our railways and roads; and aerospace engineers design the most modern aircraft. Engineers use problem solving, creativity and imagination to come up with answers to problems. The main challenge is doing more with less. How can they make something more cheaply, quickly and effectively than ever before? Engineering is one of the most varied sectors out there. Here are some of the main areas:

Chemical

The processing of raw materials into fuels, chemicals, plastics and pharmaceuticals.

Mechanical

Designing motors, machinery and other engines.

Metals

The fabrication and welding of metals.

Electrical

Designing and making electrical systems and components.

Aerospace

Designing and maintaining aircraft. (The UK’s industry is the second largest in the world, behind the USA.)

Marine

Designing ships and boats and other watercraft.

Defence

Dsigning and maintaining aircraft, navigation systems, rockets, satellites etc for the Ministry of Defence. Apprenticeships are a recognised pathway into engineering. Popular job roles for apprentices in the region include: automotive or aerospace assembly, mechanical engineering, maintenance, welding, and fabrication.

SALARIES If you get an Apprenticeship, you can expect to start earning minimum of £95 per week – this will increase as you train. Currently, many skilled people in the engineering industry earn over £400 per week – that’s over £20,000 per year.

LONDON FOCUS Around 1,800 people are recruited into the engineering industry in London ever y year, this makes your potential prospect s good as the industry is growing. There are a number of colleges here that offer qualifications in engineering based subjects. These include Kingston College, Bromley College of Further and Higher Education and the Colle ge of North West London.

Fast facts:

• There are 13 centres that offer engi neering Apprenticeships here. • The most popular qualification for this sector is NVQ in Performing Engineering Ope rations.

Start learning!

Want to find an engineering course in the London area? Then turn to page 52 to find out how to access your local 14-19 pros pectus. It will tell you who’s offering what cour se in your local area, or you could visit www.opendoorsmedia.co.uk

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GET QUALIFIED! To get into engineering, you’ll need hands-on experience and a good head for maths and science...

Apprenticeships

An Apprenticeship in engineering offers the best possible preparation to becoming a trained operator within the industry. Because the engineering industry is so big and varied, the type of work you do will depend on your employer and the engineering pathway you choose – this could be mechanical, fabrication and welding, electrical or electronic. You might work on the production of products or service and repair production machinery in many industries. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 2: • Engineering • Engineering Construction • Heating, Ventilating, Air Conditioning & Refrigeration • Industrial Applications • Marine Industry

Advanced Apprenticeships

Advanced Apprenticeships are equivalent to A Levels, but like Apprenticeships are advantageous for practical roles. Historically Advanced Apprentices have progressed significantly in the industry and many have gone on to become supervisors or managers, because of the hand-on practical nature of the sector this is a good route to take. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 3: • Engineering • Engineering Construction • Heating, Ventilating, Air Conditioning & Refrigeration • Marine Industry You can also do a Higher Apprenticeship, NVQ level 4 in: • Engineering Technology

A Levels

Foundation Degrees

A Foundation Degree is a higher education qualification which combines academic study with practical hands-on experience. Designed jointly by universities, colleges and employers, they should give you the right skills to be ready for employment. They are university-level qualifications and are equivalent to the first two years of an honours degree. A typical full-time Foundation Degree takes two years to complete, and are different from Honours Degrees as they usually involve learning in the workplace as well as at university or college. They are available in a range of subjects; you can even do them in aircraft engineering.

CASE STUDY Arjun Kataria Arjun is studying A Levels in Mathematics, Applied ICT, Physics and Mechanics at Tower Hamlets College. This is part of a special programme of study known as a STEM (Science, Technology, Engineering and Maths) Baccalaureate. This programme is specially designed for hard working high achievers in maths, science and engineering, who want to get into the best universities. The STEM Baccalaureate gives Arjun and his peers at Tower Hamlets College the opportunity to get industry placements, site visits, seminars and mentoring alongside his A Level studies. As part of this course, Arjun is able to sit the STEP (Sixth Term Examination Paper); a mathematics admission test that is used to select the very best students for the top universities. Once Arjun has completed his A Levels, he plans to study a maths and engineering based degree at a top university. For more information, please contact our Student Advisers: call 020 7510 7777 e-mail advice@tower.ac.uk text ‘reg’ to 88020

USEFUL LINKSfor engineering

www.apprentices.co.uk - search Apprenticeships here www.enginuity.org.uk - this website has lots of info about engineering careers www.thecareerengineer.com - website for engineering jobs www.semta.org.uk - Sector Skills Council for science, engineering and manufacturing www.careersbox.co.uk - Careers films on the web www.opendoorsmedia.co.uk - Our online careers resource

What do you

want to do?

Westminster Kingsway College offers qualifications at Levels 1, 2 and 3, including A-Levels, BTECs and Apprenticeships. Acting Art, Design & Multimedia Business, Retail, Admin & Finance ICT & Software Development Dance Film & Digital Media Games Design & Animation Health & Social Care Music DJing Musical Theatre Science & Maths Child Care Travel & Tourism Hospitality

llege estminster Kingsway Co W m fro p Ap ial fic of e th Download re! , latest news, videos and mo ps ma o, inf e lleg Co & e urs Features co t p Store and Android Marke Available on the iPhone Ap

! W O N Y L P P A Call 0870 060 9800

Click www.westking.ac.uk Email courseinfo@westking.ac.uk Twitter @westking Facebook.com/westminsterkingsway Text WKC to 81025

Scan this code into your mobile phone QR reader

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CREATIVE, DIGITAL & MEDIA SECTOR Imagine seeing your designs on a huge advert

Playing computer games could be part of your job

You could work with famous actors on a TV set You could chase down hot stories for a newspaper If youâ&#x20AC;&#x2122;re a creative person, there are so many exciting career paths before you...

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CREATIVE, DIGITAL & MEDIA From fashion and film to design and new media, it’s all about the creative buzz in this exciting, fast-paced industry. Vocational learning is a great way to get your foot in the door! Forget the starving artist. If you’re a creative person, there are many ways to have a successful career. This industry covers things that play a big role in our everyday lives, from the television we watch to the websites we click on. Because it’s such an exciting sector, competition for jobs can be high so work experience and on-thejob training is highly recommended. Here are some of the biggest areas within this sector:

Graphic design

Fashion

Performing arts

Publishing

We live in a world of visual messages: websites, billboards, magazines, signs, packaging, etc. A graphic designer uses type (lettering) and images to get information across and make an impact. Earnings: Salaries start anywhere between £13,000 and £18,000 a year.

It takes years of practice, talent, hard work (and luck) to be a performer, but there are plenty of supporting roles on offer. You could help light the productions, dress the actors in wardrobe or man the ticket booth – all without the risk of stage fright! Earnings: Salaries are between £12,000 and £16,000 a year.

Interactive media

Interactive media or ‘new media’ covers any digital product that responds to the user’s action by presenting pop-ups, text, video and sound. Facebook is a perfect example – others include iPhone apps, viral ads and dynamic websites. It’s all things digital, and it’s a fast-paced industry where technology pushes forward each day. Earnings: As creative and IT-type role, salaries are quite high for the industry – you could make between £16,000 and £20,000 a year.

Computer games

It takes a team of creative types to produce something like Call of Duty – level designers who map out the game, graphic designers who imagine what it all looks like, and games testers to make sure there’s no glitches.. Earnings: Salaries start between £15,000 and £19,000 a year.

This stylish industry needs fashion designers to dream up the next hot look, pattern cutters to turn the designs into real clothes, buyers to stock shops with the best trends, managers to make sure everything runs to budget, plus many more hard-working people. Earnings: Starting around £12,000-£15,000.

Without this industry, the media you’re reading wouldn’t exist. From journalists looking for the big story to book editors crafting an author’s manuscript into a bestseller, this is an industry for people who love the written word. Earnings: Between £15,000 and £20,000 a year.

Film & TV

We all know who the actors are, but what about the hundreds of names that scroll by during the end credits? They all perform technical roles that equal a great film: production assistants, camera operators, set designers, lighting technicians, directors, special effects people, etc. Earnings: Salaries start quite low (£12,000 a year), but can build up with experience and hard work.

Animation

It’s more than just cartoons – films like Toy Story proved just how profitable animation can be. In addition to films, you’ll find animated content on TV, in films, adverts, website and computer and video games. Earnings: Between £16,000 and £20,000.

USEFUL LINKSto search for media courses courses.skillset.org – great place www.skillset.org – the sector skills council for creative, digital and media www.ccskills.org.uk – Creative and Cultural Skills www.bbc.co.uk/workexperience – work experience placements at the BBC www.careersbox.co.uk - Careers films on the web www.opendoorsmedia.co.uk - Our online careers resource

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CASE STUDY

There are plenty of vocational & academic courses in this sector...

Eliza goes back to College

Apprenticeships

Singer/Songwriter Eliza Doolittle was invited back to her former College to open their new Music Suites at Westminster Kingsway College’s King’s Cross Centre. Since leaving the College, Eliza has gone on to have a successful career releasing her debut self titled album ‘Eliza Doolittle’ and receiving a warm reception from critics and fans alike with radio airplay from top radio DJs such as Fearne Cotton and Jo Whiley. Eliza’s tour of the new facilities included a Control Room, Performance Rooms and Live Room that can be adapted for the needs of students, who will also benefit from the latest Roland electric drums, electric pianos and synthesizers along with grand pianos and recording equipment with multi-track recording ability. The studios were purpose built and acoustically treated with floating floors so students in the rooms underneath are not disturbed by the music. The Mac room also has over 20 Apple Macs with the latest versions of Logic and Pro-Tools software, which allows the students to work individually at their own pace on their music. After opening the Music Suites, Eliza spoke with students offering them advice on live performances and how to get the right recording contract. Eliza said: ‘I am amazed by the quality of the recording studios and instruments at the College. They are better than most of the studios that I have used to record in the past. My advice to you now is to make good use of the resources that are available to you and don’t rush into your music career without thinking carefully about what direction you want to go. Keep experimenting with unique sounds and talent.’

The creative Apprenticeship is a way to get your foot in the door of this exciting industry. You’ll get a job with an employer and do half of your learning on the job, and half in the classroom with a college or training provider. The work experience will give you a real advantage over other candidates. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 2: • Creative • Design • Fashion and Textiles • Freelance (Music Practitioner) • Games Testing

Advanced Apprenticeships

Advanced Apprenticeships are equivalent to A Levels, but like Apprenticeships are advantageous for practical roles. Advanced Apprenticeships help you become more qualified whilst gaining employment experience. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 3: • Creative • Creative and Digital Media • Design • Fashion and Textiles • Freelance (Music Practitioner) • Photo Imaging for Staff Photographers

A Levels

A Levels can either lead to university or a Foundation Degree, which are explained below. Most employers and universities will value subjects that demonstrate you have solid base level knowledge and would be able to develop skills relevant to the industry. Here are some recommended A Level subjects, which could set you in the right direction: • Art and Design • Dance • Drama and Theatre Studies • Fine Art • Graphic Design • History of Art • Media Studies • Music/Music Technology • Performance Studies • Performing Arts • Photography • 3D Design

Foundation Degrees

A Foundation Degree is a higher education qualification which combines academic study with practical hands-on experience. Designed jointly by universities, colleges and employers, they should give you the right skills to be ready for employment. They are university-level qualifications and are equivalent to the first two years of an honours degree. A typical full-time Foundation Degree takes two years to complete, and are different from Honours Degrees as they usually involve learning in the workplace as well as at university or college. They are available in a range of subjects, such as creative writing or animation.

For more information call 0870 060 9800 or visit www.westking.ac.uk

LONDON FOCUS The UK is the world’s largest creative industry, and London is at the centre of it. A third of the employees in this industry are in London. If you like the idea of not being tied down to one employe r, freelancing is quite common in this industry; 38% of workers in this sector here are freelancers. The roles available vary from content production and photo imaging to publishing and computer game production. Publishing employs the most people in the sector, followed by television.

Fast facts:

• 30% of the UK’s creative, digital and media workforce is in London . • Home to big employers- BBC, BSkyB and large TV and film studios. • Home to some of the world’s most successful creative advertising companies.

Start learning!

Want to find a course in the London area? Then turn to page 52 to find out how to access your local 14-19 prospectus. It will tell you who’s offering what course in your local area, or you could visit www.opendoorsmedia.co.uk

to choose

Redbridge College An alternative to A Levels Choose us if you want a practical, hands-on approach to learning: great news if you prefer to learn by actually doing something rather than just sitting behind a desk all day! Our courses are taught by teachers with years of industry experience â&#x20AC;&#x201C; they have actually been there and done it, not just read about it. An extra bonus vocational courses are assessed by coursework, tests and practical work, so no more exams!

Access to Higher Education Apprenticeships

Business Studies Childcare English for Speakers of Other Languages Hairdressing Health & Social Care Hospitality & Catering Information Technology Music Science Teacher Training Visual Arts

How we compare locally

Success rates measure the percentage of students who remain on, and pass, their course successfully.

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TRAVEL & HOSPITALITY Fancy a career where you help people enjoy themselves, with opportunities to travel in the UK and abroad? Then look no further than the travel and hospitality sector… This is one of the most popular sectors. In our country alone, it employs nearly 2.1 million people and covers a range of industries from restaurants and hotels to tour operators and nightclubs. People working in this industry arrange our holidays, cook for us in restaurants, serve drinks at the bar, lead our tours, and more. It’s a buzzing, exciting sector with many opportunities to work in the UK and abroad. In fact, businesses in this industry take on close to 15,000 new apprentices each year. Here are some of the major areas in travel & hospitality:

Travel services

These are the travel agents and tour operators who help people book their holidays. They work in both call centres and high street travel agencies (like Thomas Cook, STA Travel), advising people on anything from flight schedules and tour packages to travel insurance and visa information. Good customer service is an essential part of this career. Earnings: Salaries start between £11,000 and £14,000 a year.

Catering

This is all about professional cooking – for restaurants, takeaways, canteens, pubs, cafes and anywhere else that boasts a menu. It’s an industry that rewards hard work and ambition. After all, Jamie Oliver started out as a cooking apprentice. Earnings: Salaries start between £10,000 and £13,000 a year.

Air cabin crew

Fancy a career up in the air? These are the people who make sure we’re comfortable and safe during flights. The perks are lots of free travel and a career that’s always on the go. Earnings: Salaries start between £14,000 and £16,000 a year.

Bars & waitstaff

We Brits love to go out. This is the perfect industry for people who like to get out there and mingle. Bar and wait staff work ‘front of house’ in restaurants, pubs and nightclubs and serve customers. It’s all about good customer service…and the tips of course! Earnings: Salaries start between £9,000 and £12,000 a year (plus tips).

Hotels & resorts

It takes a lot of people to run a successful hotel – the receptionists who check in guests, the housekeeper who keeps the sheets crisp, the reservations assistant who makes bookings, the porter who ferries luggage to the room. This industry covers work in hostels, caravan parks and holiday parks too. Earnings: Salaries start between £10,000 and £13,000 a year.

LONDON FOCUS ously has a As the country’s capital, London obvi restaurants from lot of hospitality establishments s; the vast ction attra r visito and bars to hotels and s, bars & pub or ts uran resta are e majority of thes rs to the UK nightclubs. 75% of all international visito every year. n billio £15 come to London, and spend 4 World to e hom is on Not surprising when Lond theatres 150 s, eum mus nal natio 17 , Heritage Sites ing Nott ivaland the world’s second biggest carn and rs visito UK with Hill. All of these visitors, along by ing serv need s, selve London’s residents them rates a huge someone at these venues; this gene n. regio the for ent loym emp of amount

Fast facts:

this sector in • Around 246,000 people work in London. in • About a third of these people work ts. restauran een 20 • 60% of the workforce is aged betw and 39. s • Home to 15% of Britain’s nightclub in this es plac work 00 28,0 over • There are . here or sect

Start learning!

area? Then Want to find a course in the London ss your acce to turn to page 52 to find out how ’s who you tell will It us. local 14-19 prospect you or , area l loca your in se cour t offering wha .co.uk edia orsm ndo .ope www visit d coul

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CASE STUDY

There are plenty of vocational courses for this sector...

Alfie Dias is proof that a college environment can bring out the best in its students.

Apprenticeships

Apprenticeships are the recommended route into this sector. (It’s how Jamie Oliver started.) You’ll get a job with an employer and do half of your learning on the job, and half in the classroom with a college or training provider. There are Apprenticeships ranging from catering to air cabin crew. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 2: • Cabin Crew • Cleaning and Support Services • Hospitality and Catering • Travel Services

Advanced Apprenticeships

A Levels

16-year-old Alfie, who is currently an NVQ Level 2 catering student, is the first to admit that at school he was a challenging pupil but since joining Redbridge College he has not only won a prestigious Jack Petchey Student of the Month Award but was also nominated in 2010 for Student of the Year. “I’ve always wanted to work with food and I knew I didn’t want to spend my life sitting behind a desk”, he said. “I saw college as a fresh start and I’m really excited about my career prospects.” Alfie’s tutor, Justin McNamara, has seen firsthand how far his student has progressed. “Alfie’s maturity is way beyond his years and he’s a great role model”, said Justin. “He volunteered every Saturday for a year to deliver our Junior Chef Academy programme and had a great rapport with the students.” Redbridge College, which is located on the borders of Ilford and Romford, offers a wide range of vocational courses as well as apprenticeships, foundation degrees, Teacher Training Qualifications and leisure courses. For more information call 020 8548 7400, go to www.redbridge-college.ac.uk or email info@redbridge-college.ac.uk.

Foundation Degrees

A Foundation Degree is a higher education qualification which combines academic study with practical hands-on experience. Designed jointly by universities, colleges and employers, they should give you the right skills to be ready for employment. They are university-level qualifications and are equivalent to the first two years of an honours degree. A typical full-time Foundation Degree takes two years to complete, and are different from Honours Degrees as they usually involve learning in the workplace as well as at university or college. You can do a foundation degree in hospitality and tourism management.

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DO YOU... WANT TO EARN WHILE YOU LEARN? WANT A FULL TIME JOB BUT NEED EXPERIENCE? SLB ATA (Apprenticeship Training Agency) are currently looking for young people aged between 16-24 who are interested in completing a 9 month apprenticeship. We pay from ÂŁ95 a week and are looking for motivated and ambitious young people to complete one of the following apprenticeships: Customer Service Warehouse

Business Administration Retail

WHY APPRENTICESHIPS: Regular Income

Work Experience

High level Qualifications

Develop Skills

Debt Free

Apprenticeships are a great way to gain valuable work experience as well as a high level qualification equivalent to an A level. Why not find out how you can benefit from the help and support of SLB ATA...

NEXT STEPS: If you are interested in starting a full time career with full support and training then contact us on 020 8253 4250 Alternatively send your CV to: recruitment@southlondonbusiness.co.uk Also why not join our Facebook page. Search SLB Apprenticeships

Teachers and Career Advisors: If you know any 16-24 year olds who are looking for a job and would benefit from an apprenticeship please contact us on 020 8253 4250 to discuss our programme further or to arrange a meeting.

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Careers Insight

CUSTOMER SERVICE & ADMIN SECTOR You could be the face of a major national company, like Orange or BT

97% of businesses say they rely on admin

If youâ&#x20AC;&#x2122;re good with people, customer service is for you! Many top executives were once administrators

Take a fantastic first step on the career ladderâ&#x20AC;Ś 33

Careers Insight

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CUSTOMER SERVICE & ADMIN It’s more than a sector – customer service and administration help drive businesses forward in all industries. Learn these skills and you’ll be very, very employable… Customer service

You’ve probably heard the phrase ‘the customer’s always right’. Any business that wants to be successful has to keep its customers happy, and that’s what customer service is all about. From helping a shopper find the right size at Topshop to answering customer queries at a BT call centre, customer service jobs come in all shapes and sizes. For this career, you need to be good with people and able to help them with any questions or problems they might have. You’ll also need to learn your organisation’s products and services inside and out. It can be a very rewarding career – you’ll get satisfaction every time you help a customer. Entry-level roles: Customer service representative, call centre operator, plus lots of other jobs involve customer service. Earnings: Salaries start around £12,000 to £18,000 a year. Career progression: With experience, you could become a team leader or manager, which could lead to a higher salary. Customer service skills are transferable to other careers, too.

Administration

Businesses can’t function without administrators – in fact, 97% of organisations say that administration is crucial to their success. Administrators are responsible for running the daily operations of the office. They answer the phone, input data, keep schedules, type up letters and anything else that needs to be done. They’re an important part of business, which is why there are over 5 million of them in the UK. For this career, you’ll need to be organised and have good computer skills. Since administrators are needed in most organisations, you could work across many sectors. You could be a receptionist in a record company, or help run the office of a national charity. Whatever you do, you’ll be learning skills that will help you progress in your career. Entry-level roles: Administrative assistant, office junior, personal assistant, office secretary. Earnings: Salaries start around £15,000 to £20,000 a year. Career progression: Admin is a great way to get in with a company and move up the ladder. Admin skills are transferable to many other careers as well.

LONDON FOCUS Customer service and admin is more than just a sector, it is a driver of business across all sectors here. Businesses across the region need friendly employees to provide their customers with the best service possible, to keep them coming! From working in one of London’s call centres to serving the customers in Oxford Street’s retail outlets, London has plenty of customer service opportunities.

Fast facts:

• Home to some of the country’s best and biggest shops, they need great customer service representatives. • The same goes for London’s many restaurants, hotels, bars and tourist attractions. • Southern accents have been found to be positively associated with advertising financial services, making our region a good base for customer service in the banking industry.

Start learning!

GET INTO THE SECTOR There are many admin and customer service roles that don’t require previous experience or qualifications. If you’re interested in admin, then look for office junior, receptionist and administrative assistant vacancies. If you’re interested in customer service, working in any high street shop or a call centre will give you real experience. Once you’ve got a job, you can start working towards workbased qualifications like NVQs. Your employer could even help turn your job into an Apprenticeship. The benefits: You’ll get on the career ladder and start earning money – you’ll also be in a good position to pick up workbased qualifications.

Careers Insight

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GET QUALIFIED There are plenty of vocational courses for this sector...

Apprenticeships

There are several Apprenticeships available: customer service, contact centres, and business & administration. In all of them, you’ll learn on the job while attending a college or training provider on day release, and earn the right qualifications that will help you progress. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 2: • Business and Administration • Contact Centres • Customer Service • Sales & Telesales

Advanced Apprenticeships

Advanced Apprenticeships are equivalent to A Levels, but like Apprenticeships are advantageous for practical roles. Advanced Apprenticeships help you become more qualified whilst gaining employment experience. You can build on all of the above Apprenticeships; all of these frameworks are NVQ level 3: • Business and Administration • Contact Centres • Customer Service • Sales & Telesales You can also do a Higher Apprenticeship, NVQ level 4 in: • Contact Centres

A Levels

A Levels can either lead to university or a Foundation Degree, which are explained below. Most employers and universities will value subjects that demonstrate you have solid base level knowledge and skills, and would be able to further develop skills relevant to the industry. Here are some recommended A Level subjects, which could set you in the right direction: • Business Studies • English • ICT

CASE STUDY Fulfilling careers with SLB Elisha, Kimberly and Jennifer all started their apprenticeship with SLB Logistics at the beginning of January 2011, their role as Sale assistants at the Bates office involved them calling businesses for new contracts as well as completing a Business Administration Apprenticeship. Jennifer states that ‘the day to day challenge of getting lead is exciting and a new challenge, through my apprenticeship I was given so much support and guidance by my assessor, my manager and by SLB. “Now that I have been made permanent I can look forward to a fulfilling career with prospects.’ I am now on target to be prompted to an Account Manager at the end of this year which I am really excited about. I think that this programme has really helped me to find my career. ‘ If you or anyone you know would benefit from an apprenticeship please contact us on 020 8253 4250 Or email your CV to recruitment@southlondonbusiness.co.uk

Foundation Degrees

A Foundation Degree is a higher education qualification which combines academic study with practical hands-on experience. Designed jointly by universities, colleges and employers, they should give you the right skills to be ready for employment. They are university-level qualifications and are equivalent to the first two years of an honours degree. A typical full-time Foundation Degree takes two years to complete, and are different from Honours Degrees as they usually involve learning in the workplace as well as at university or college. You can do a foundation degree in customer service management.

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Foundation Foundat on Learning Learn ng Gain the skills and qualifications you need to progress...

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IMAGINE A CAREER... Helping to cure life threatening diseases Making big money deals

Cooking five-star meals

Travelling around the world

Fitting Repairing sports shop Renovating fronts cars old houses

Organising holidays

Working behind the scenes in TV

Designing websites

Saving the planet

Caring for animals Leading outdoor expeditions

Careers Insight

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YOUR CAREER, YOUR CHOICE Wondering what other careers are out there? Here are some of the other sectors in your region... Armed Forces

Britain’s armed forces – the Army, Royal Navy, RAF and MoD – all invest a lot in their personnel to give them an education that’s relevant in the civilian world as well as in the services. They all offer Apprenticeships so recruits can earn nationally recognised trade qualifications alongside their regular training. For example, a cook for the Royal Navy could also complete a chef Apprenticeship. Each organisation offers different schemes, so visit their websites for more details. Salary: Starting around £13,400 the first year, with excellent benefits and progression. Qualifications: The armed forces offer Apprenticeships in many areas, including Engineering, Fitting, Maintenance, Cookery, IT, Admin, Marine Engineering and more.

Business & Finance

This sector is about money – saving it, borrowing it, managing it and most of all, making lots more of it. It’s the UK’s most global industry and covers a wide range of services and products that everyone uses like bank accounts, mortgages, pensions, credit cards and insurance. The perk of working with money is that salaries tend to be higher than average. Job roles: Accounts assistant, payroll assistant, admin assistant, bank cashier, trainee accountant. Salary: Starting between £13,000 and £20,000. Qualifications: Apprenticeships in Business & Admin and Financial Services; A-level Traineeships; Foundation Degrees.

Construction

Its more than just bricks and mortar. The construction industry is worth billions and builds the world around us, from hospitals and houses to bridges and football stadiums. One of the most popular ways into this career is the Construction Apprenticeship Scheme, which takes two years for a Level 2 award, and one more year for the Level 3 qualification. To apply, you’ll need to have found an employer that will sponsor you. Job roles: Bricklayer, labourer, joiner, painter and decorator, plasterer. Salary: Apprentices can expect to earn around £8,700 the first year, £11,600 the next, and £15,350 the third year. Qualifications: Construction Apprenticeships; Foundation Degrees.

Environmental & Land-based

This broad sector offers lots of opportunities to make a difference to the planet, from farming and protecting wildlife to looking after parks and conservation. The main areas within this sector are: Horticulture & landscaping, Agriculture, Animal care, Environmental conservation, and Landbased engineering. Salary: Starting between £12,000 and £18,000. Landscape engineers make between £20,000 and £26,000 a year. Qualifications: Apprenticeships from Animal Care to Agriculture; Foundation Degrees.

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Food & Drink

Food and drink is one of the largest industries in the UK – in fact, it even helped pull the country out of the recession. This sector is about taking what’s grown by farmers and transforming it into our favourite foods and beverages. It takes a lot of people working together to make this happen, which means loads of career paths on offer. You could be processing ingredients, fixing machines on the production floor, processing meat, baking cakes or testing quality. Job roles: Production operative, bottling operative, baker, warehouse worker. Salary: Starting between £11,000 and £17,000 a year. Qualifications: Food Manufacture Apprenticeships; Foundation Degree in Food & Drink Management.

Health & Social Care

If you’ve got a big heart and want to work with people, then a career in Health and Social Care could be for you. This sector is about helping people live healthy, full lives. Health care covers careers in medicine (nurses, physiotherapists, dental nurses, etc) while social care is about supporting people with special needs. Most people in this sector work for the NHS while the rest are employed by private practices. Because healthcare is an essential part of our society, there’ll always be jobs on offer for qualified people. In fact, this is one sector that continues to thrive during recessions. Job roles: Care assistant, nursing assistant, dental nurse, porter. Salary: Starting between £13,000 and £16,000 a year. Qualifications: Apprenticeships and Foundation degrees in Health and Social Care.

Hair & Beauty

Manufacturing

Job roles: Hairdresser, spa therapist, beauty therapist, aromatherapist Salary: Starting between £13,000 and £16,000 a year. Qualifications: Apprenticeships from Hairdressing to Beauty Therapy; Foundation Degree in Salon Management.

Job roles: Production and process engineers, technicians, maintenance engineers, welders and machine setters. Salary: Starting between £13,000 and £18,000 a year. Qualifications: Manufacturing Apprenticeships and Foundation Degrees.

IT & Telecoms

Motor Vehicles

This industry is all about helping people look good and feel better about themselves. It’s a booming sector that makes billions each year. There are many different paths within this sector – hairdressing, nail services, beauty therapy, spa therapy – and all of them require common skills: creativity, the ability to work on your feet for long hours, good hand-eye co-ordination and up-to-date knowledge of what’s in (and what’s out).

From mobile phones and satellite TV to broadband and fibre optics, IT & Telecoms are a major part of life – it helps us keep in touch with our friends, stay entertained, conduct business and more. The IT side of things is all about computers and information systems – designing them, developing them, making them, selling them and installing them. Telecoms is a broad term for any technology that transmits information, like phone lines, broadband, TV, mobile phones and satellites. This industry includes internet suppliers, mobile phone companies and the big companies like BT and SKY. Job roles: IT trainer, helpdesk assistant, telecoms technician, customer service representative. Salary: Starting £16,000 - £20,000 for IT and £12,000 - £15,000 for Telecoms. Qualifications: IT Apprenticeships and Foundation Degrees.

From the cars on the motorway to the clothes in your wardrobe, many of the things we rely on have been manufactured. This sector is all about making things on a massive scale: cars, TVs, clothes, aeroplanes, fuel… it’s a very important industry. There are many career paths in the sector, from operating machinery that makes plastics or testing the quality of finished engine parts.

This sector deals with all aspects of cars, vans and motorcycles – selling them, fixing them, servicing them and even rescuing stranded drivers. There are lots of career paths on offer, from technical to customer service based roles; maintenance and repair; sales; body and paint operations; roadside assistance; and fitting and selling motor vehicle parts. Job roles: Maintenance and repair technician, sales assistant, fast-fit technician, body repair technician. Salary: Starting between£13,000 and £18,000 per year. Qualifications: Apprenticeships in Motor Vehicles; Engineering Foundation Degrees (Automotive specific).

APPLY NOW FOR COURSES STARTING IN SEPTEMBER 2012 Here are just a few reasons why Harrow College should be your first choice for A Levels or vocational study • 95% A Level pass rate in 2010 - 14 A Level subjects achieved 100% pass rates • Excellent progression to university - nearly 500 each year • Lecturers are specialists in their fields and are dedicated to helping you achieve to your fullest potential • In top 10% of Colleges nationally, for Level 3 vocational programmes. (Source: National Success rate tables April 2011)

• Modern training facilities including our Whitefriars Training Centre for Plumbing & Electrical Installation and the Serenity Hair & Beauty Training School • Careers and Employability Service with individual support & advice An application form can be found at the back of our Prospectus for Young People 2012 - 13

Downloa our Appd - it’s free !

email enquiries@harrow.ac.uk For more information call 020 8909 6000, visit www.harrow.ac.uk, or Have a look at our blog on www.harrowcloud.net/blog

6

Join us on Facebook and download our App to keep up to date with everything going on at Harrow College

Apprentices:

Unleash your potential! Are you interested in finding employment that helps you to earn a wage while you complete a Level 2 or 3 Apprenticeship qualification? If you’re a Camden resident and between 16-24 years old (and don’t have a degree or Level 4 qualification) then Camden Apprenticeships can support you by offering:

• information, advice and guidance to find out your interests and help you choose the right job • pre and post employment support, offering recruitment advice that matches your skills to the job.

For more information:

mail apprenticeships@ camden.gov.uk. Call Nina Scuffil, apprenticeship project officer on 0207 974 1736 or text 0790999074

Visit our website: camden. gov.uk/apprenticeships ‘Like’ our Camden Apprenticeships page on Facebook and receive regular updates about our vacancies and skill sessions.

Careers Insight

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Public Services

Retail

Job roles: Classroom assistant, nursery nurse, admin assistant, youth support worker. Salary: Starting between £13,000 and £16,000 a year. Qualifications: Apprenticeships and Foundation Degrees in Public Services.

Job roles: Sales assistant, visual merchandiser, team leader, buyer. Salary: Starting between £12,000 and £18,000 per year. Qualifications: Apprenticeships and Foundation Degrees in Retailing, Employer sponsored traineeships.

In this sector, your work could help other people and improve your local community. Public services are an essential part of our society – education, housing, the police, and the fire service are all services that the government provides for its citizens (that’s you and us). In this sector, you could help organise a community arts programme, work for a housing association or support a teacher in the classroom. Your local council is a large employer in this sector. Contact them directly for job vacancies.

Retail is about the sale of products and services to consumers (that’s people like you walking around the shops). It covers high street shops, supermarkets, independent shops, large national chains and more. It’s also one of the most fun and young industries out there, with more than one third of the workforce under 25 years old. Whether your strengths are creativity or organisation, there’s a role for you in Retail. The main areas are: store operations, buying, visual merchandising, and management.

Sport & Fitness

Transport & Logistics

This sector deals with all sorts of vehicles and their different purposes – the cars and motorcycles we drive, the lorries that transport goods, the trains and buses that travel across the country, even the aeroplanes that arrive and depart from our airports. All of these vehicles require skilled mechanics to keep them running, drivers to operate them safely, and organised people behind the scenes keeping everything to schedule. Many jobs involve manual and mechanical skills, however many roles deal with the public, so people skills are important too. Job roles: Vehicle technician, bodywork repairer, rail engineering technician, lorry driver, baggage handler. Salary: Starting between £12,000 and £17,000 a year. Qualifications: Apprenticeships and Foundation Degrees.

Many people think the only way you can get a career in sport is to become a professional athlete or a PE teacher – but this couldn’t be further from the truth. This sector is about promoting health and fitness. For example, exercise and fitness instructors work for gyms and leisure centres and help people stay fit and healthy. Sports coaches teach skills and techniques at all levels, from beginner to professional. Outdoor activity instructors help people enjoy themselves in the great outdoors and operations managers make sure gyms and leisure centres run smoothly. Job roles: Personal trainer, fitness instructor, swimming coach, leisure centre assistant, playworker. Salary: Starting around £12,000 and can rise to £25,000 with experience and qualifications. Qualifications: Apprenticeships in Sports Management, Leadership and Coaching; Foundation Degree in Playworking.

START LEARNING

Want to find a course in one of these sectors? Then turn to page 52 to find out how to access your local 14-19 prospectus. It will tell you who’s offering what in your local area.

41 41

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SPOTLIGHT ON LONDON Pay here is 20% more than the UK average

Home of the 2012 Olympic games

Voted the best European city for business 21 years running A world media centre

An international financial hub

...AND SO MUCH MORE!

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YOUR REGION London is home to the largest workforce in Europe and is vital to the global economy. Here’s a look at the different regions is Greater London, and their key sectors...

WEST LONDON This diverse area is home to Wembley, the BBC and BSkyB, and Heathrow airport, where 90 million passengers travel through each year. There are also opportunities with many food processing and airline catering companies, and the area is also a major IT hub too. Major companies: British Airways, Sony Ericsson, AOL, Adobe, Apple, Coca Cola, L’Oreal and the BBC.

WELC OME TO LOND ON

Key sectors by borough

Brent – Food & Drink, Transport & Logistics, Creative, Digital & Media Ealing - Creative, Digital & Media Hammersmith and Fulham - Creative, Digital & Media, IT & Telcoms Harrow - IT & Telcoms, Business & Finance Hillingdon - IT & Telcoms, Retail, Transport & Logistics Hounslow – Customer Service & Admin, IT & Telecoms, Transport & Logistics

North London

East London

West London Central London

South London

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NORTH LONDON of the city’s largest This district is home to one t manufacturing and ran vib has industrial areas and la and Warburtons are logistics sectors. Coca Co s that are manufactured two of many major brand s largest transport rld’ in North London. The wo ed here too as bas are s & logistics operator orts are both based Stanstead and Luton airp also retail opportunities north of the city. There are ntre was the UK’s Ce g as Brent Cross Shoppin shopping mall and first out of town US-style ers each year. attracts 20 million shopp

borough Key sectors byess & Finance

Barnet – Retail, Busin Transport & Logistics, Enfield – Food & Drink, Manufacturing ital & Media, Haringey – Creative, Dig Manufacturing nufacturing Waltham Forest – Ma

CENTRAL LONDON Central London is home to nearly half of the whole city’s businesses. It’s the hub of London’s business & finance sector as well as its tourist, leisure and entertainment industries. Every day, around 1.6 million people commute into Central London for work. Financial capital: this area dominates the world in areas such as investment banking and insurance. All 20 of the world’s largest international insurance companies are active here. Media, design and fashion buzz: fashion houses of all sizes make their home here. Soho is home to one of the world’s most active media and creative clusters. Culture and entertainment: this area is home to the world’s largest theatre district, two world heritage sites — The Palace of Westminster and Tower of London — and some of the greatest collections of art galleries such as the National Gallery and Tate Modern.

Key sectors by borough

Camden – Fashion, Digital, Media & Design City of London – Business & Finance Islington – IT & Telecoms Kensington and Chelsea – Creative, Digital & Media Lambeth – Business & Finance, Customer Service & Admin Southwark – Business & Finance Wandsworth – Creative, Digital & Media Westminster – Creative, Digital & Media, IT & Telecoms

EAST LONDON This is one of the most exciting and fast-changing parts of London, thanks to Canary Wharf and the upcoming Olympic Games. It’s also a buzzing creative area, home to fashion designer s, digital media companies, artists and galleries. Plans are underway for an ‘East Lon don Tech City’ which will stretch from Shoredit ch to the Olympic site in Stratford, forming a ‘silicon city’ for creative companies. Google, Intel , Facebook, Cisco and Silicon Valley Bank have already agreed to invest in the area, with Goo gle creating an ‘Innovation Hub’ that will bring toge ther their researchers, developers and academic s.

Key sectors by borough

Barking and Dagenham – Enginee ring, Motor vehicle, Manufacturing, Transport & Logistics Bexley – Manufacturing, Creative, Digital & Media,Transport & Logistics Greenwich - Manufacturing, Travel & Hospitality Hackney – Creative, Digital & Med ia, Business & Finance, Food & Drink Havering – Business & Finance, Man ufacturing, Customer Service (contact centres) Lewisham - Business & Finance, Creative, Digital & Media Newham - Construction, Manufac turing, Transport & Logistics Redbridge – Business & Finance, Customer Service & Admin Tower Hamlets – Business & Fina nce, IT & Telecoms

SOUTH LONDON & finance. The South London is all about business ices sector serv cial local dominance of the finan links to the t spor tran g stron the is dominated by and civil l, retai de inclu ors sect key r City. Othe s and strie indu mechanical engineering, creative icular part in grow to set manufacturing. Retail is for due mall style rican Ame with a brand new . don Croy in tion construc America, AIG Major companies: Nestlé, Bank of and Heineken.

Key sectors by borough ice & Admin

Bromley - Retail, Customer Serv istics Croydon – Retail, Transport & Log IT & Logistics il, Reta – es ham on-T -Up Kingston Merton – Transport & Logistics il, Business & Richmond-Upon-Thames – Reta s com Finance, IT & Tele Sutton – Health & Social Care

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www.carshalton.ac.uk Carshalton College offers a variety of Full-Time, Part-Time, Higher Education, Life & Work Skills and Apprenticeship courses.

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IN LONDON When it comes to career opportunities there’s no better place to be! Here is just a snapshot of employment in the capital...

London has the highest concentration of IT & telecoms companies in all of Europe.

Every major financial institution on the planet is represented in London.

London is leading the new wave of digital media, and its graphic design agencies turn over £13 billion each year.

on 8% of the Lond from es m co y om econ s. rie creative indust

% OF LONDON WORKFORCE IN EACH INDUSTRY Manufacturing Electricity, gas, steam and air conditioning Water supply; sewerage, waste management Construction Wholesale and retail trade; repair of vehicles Transportation and storage Accommodation and food service activities Information and communication Financial and insurance activities Real estate activities Professional, scientific and technical activities Administrative and support service activities Public administration and defence Education Human health and social work activities Arts, entertainment and recreation Other service activities 0

The 2012 Olympics will create 12,000 new jobs and bring in around £5 billion into the local economy.

inations There are direct flights to 530 dest national airports. inter five on’s Lond from de ldwi wor

London is home to Europe’s largest regional workforce — more than 9.8 million.

gest companies are A third of the world’s lar n. headquartered in Londo

A world of opportunities... WorldSkills London 2011 will be the world’s largest international skills competition. Young people from across the globe will compete to show they are the best of the best in their skill. Representing the UK at WorldSkills London 2011 are 43 skilled young people aged 18-24 who will compete in 37 skills ranging from Mobile Robotics to Landscape Gardening, and from Cooking to Bricklaying. 86 of the UK’s best students, apprentices and employees aged 18-25 battled it out over 4 days of competition for a chance of a place in Team UK. Over 50% of Team UK members are current or former apprentices and many are already winners of the WorldSkills UK national skills competitions. At a time when you’re making decisions about starting work or training, the WorldSkills 2011 competition shows that Apprenticeships and vocational training can lead to exciting opportunities, as well as worthwhile and fulfilling careers.

As employees, apprentices work alongside experienced staff to gain job-specific skills, and real workplace experience. At the same time, they also receive training to work towards nationally recognised qualifications. Perhaps best of all, since apprentices are employed, they receive a wage and benefit from paid holidays whilst they’re learning their trade. You can enhance your Apprenticeship by taking part in WorldSkills UK national skills competitions. Run annually in over 50 different skills, these competitions allow apprentices to test their skills against the best in the UK. To find out how to enter, please visit www.worldskillsuk.org So why not visit WorldSkills London 2011? The competition is taking place from 5 - 8 October at the ExCeL centre, and if you come along you’ll have the chance to cheer on Team UK, try a skill as part of our Have a Go campaign and get impartial information, advice and guidance about Apprenticeships and much more, from on-hand careers advisors. There will also be the opportunity to find out how you can enter WorldSkills UK competitions. To find out how to visit, please go to www.worldskillslondon2011.com

Puja Varsani DOB Hometown School Currently studying at Qualifications Already competed in

16/05/1989 London Alperton Community School Middlesex University BSc Product Design and Robotics. WorldSkills UK Mobile Robotics, 2009 and 2010, Gold medal winner EuroSkills 2010, Mobile Robotics, Bronze Medal Winner

Local Team UK member, Puja Varsari from London, was selected to represent Team UK in Mobile Robotics at WorldSkills London 2011. She spoke to us about her education and competing in WorldSkills. What made you become a Mobile Technician? The challenge of learning something new and potentially representing the country. How did you hear about competitions? My tutor encouraged me to take part. What are your biggest personal achievements so far? Achieving a gold medal in the WorldSkills UK national final 2 years in a row and competing in other worldwide competitions. What’s your ambition? To be the best at mobile robotics in the world and to keep broadening my skills and knowledge. What are you hoping for by competing for a place at WorldSkills London 2011? New opportunities to learn more or do something different.

What do your family and friends think about you competing? They don’t really understand it much, they don’t like me travelling a lot but they are still very supportive. As I’ve done more competitions, I’ve been getting texts and phone calls asking me how I’ve done, which has been supportive. What do you think getting involved in international competitions could do for your career? I think it will help me get a better job as they can see that I have competed in an international competition. Something we didn’t know about you... I have been a dancer since I was 7 and I’ve been teaching dance since I was 17. I’ve also been hiccupping since 2004!

To find out more about Team UK, please visit www.worldskillsteamuk.org

Skills Competitions are managed by the National Apprenticeship Service.

Premier supporter of Squad and Team UK and sponsor of WorldSkills, UK Alumni

Premier training and development Partner, Squad and Team UK

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USEFUL LINKS DIRECTORY ONLINE 14-19 PROSPECTUS Greater London Prospectus www.mychoicelondon.co.uk

CENTRAL LONDON

College of Haringey, Enfield and North East London www.conel.ac.uk 020 8802 3111

City Lit www.citylit.ac.uk 020 7492 2600

The College of North West London www.cnwl.ac.uk 020 8208 5050

City of Westminster College www.cwc.ac.uk 020 7723 8826

Hackney Community College www.tcch.ac.uk 020 7613 9123

COLLEGES

The City College www.citycollege.ac.uk 020 7253 1133 Fashion Retail Academy www.fashionretailacademy.ac.uk 020 7307 2345 Morley College www.morleycollege.ac.uk 020 7928 8501 Southwark College www.southwark.ac.uk 020 7815 1500 Westminster Kingsway College www.westking.ac.uk 0870 060 9800

NORTH LONDON Barnet College www.barnet.ac.uk 020 8266 4000 Brooke House Sixth Form College www.brookehouse.ac.uk 0800 3892 947 Capel Manor College www.capel.ac.uk 08456 122 122

City & Islington College www.candi.ac.uk 020 7700 9200

Working Men’s College www.wmcollege.ac.uk 020 7255 4700

EAST LONDON Barking and Dagenham College www.barkingcollege.ac.uk 020 8090 3020 Bexley College www.bexley.ac.uk 01322 442331

Christ the King College www.ctksfc.ac.uk Hampstead Garden Suburb Institute 020 8297 9433 www.hgsi.ac.uk 0845 871 4141 Greenwich Community College www.gcc.ac.uk Haringey Sixth Form Centre 020 8488 4800 www.haringey6.ac.uk 020 8376 6000 Havering FE College www.havering-college.ac.uk Harrow College 01708 455011 www.harrow.ac.uk 020 8909 6000 Newham College of Further Education Regent’s College www.newham.ac.uk www.regents.ac.uk 020 8257 4446 0207 487 7700 Newham Sixth Form College Sir George Monoux College www.newvic.ac.uk www.george-monoux.ac.uk 020 8279 1001 020 8523 3544 Redbridge College Southgate College www.redbridge-college.ac.uk www.southgate.ac.uk 0208 548 7400 020 8982 5050 Tower Hamlets College Stanmore College www.tower.ac.uk www.stanmore.ac.uk 020 7510 7777 0208 420 7700 Waltham Forest College www.waltham.ac.uk 020 8501 8000 Woodhouse College www.woodhouse.ac.uk 020 8445 1210

SOUTH LONDON Bromley College www.bromley.ac.uk 020 8295 7000

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Carshalton College www.carshalton.ac.uk 020 8544 4444

West Thames College www.west-thames.ac.uk 020 8326 2000

Croydon College www.croydon.ac.uk 020 8686 5700

LOCAL COUNCILS

Hillcroft College www.hillcroft.ac.uk 020 8399 2688 John Ruskin College www.johnruskin.ac.uk 020 8651 1131 Kingston College www.kingston-college.ac.uk 020 8546 2151 Lambeth College www.lambethcollege.ac.uk 020 7501 5010 Lewisham College www.lewisham.ac.uk 020 8692 0353 South-Thames College www.south-thames.ac.uk 020 8918 7777 Coulsdon College www.coulsdon.ac.uk 01737 551176

WEST LONDON Duff Miller College www.duffmiller.com 0207 225 0577 Ealing Hammersmith and West London College www.wlc.ac.uk 0800 980 2175 Kensington & Chelsea College www.kcc.ac.uk 020 7573 3600 Richmond Upon Thames College www.richmond-utcoll.ac.uk 020 8607 8000 St Dominicâ&#x20AC;&#x2122;s Sixth Form College www.stdoms.ac.uk 020 8422 8084 Uxbridge College www.uxbridgecollege.ac.uk 01895 853333

Greater London Authority www.london.gov.uk Barking and Dagenham London Borough Council www.barking-dagenham.gov.uk Barnet London Borough Council www.barnet.gov.uk Bexley London Borough Council www.bexley.gov.uk Brent London Borough Council www.brent.gov.uk Bromley London Borough Council www.bromley.gov.uk Camden London Borough Council www.camden.gov.uk City of London www.cityoflondon.gov.uk Corporation Croydon London Borough Council www.croydon.gov.uk Ealing London Borough Council www.ealing.gov.uk Enfield London Borough Council www.enfield.gov.uk

Islington London Borough Council www.islington.gov.uk Kensington and Chelsea Royal Borough Council www.rbkc.gov.uk Lambeth London Borough Council www.lambeth.gov.uk Lewisham London Borough Council www.lewisham.gov.uk Merton London Borough Council www.merton.gov.uk Newham London Borough Council www.newham.gov.uk Redbridge London Borough Council www.redbridge.gov.uk Richmond upon Thames London Borough Council www.richmond.gov.uk Royal Borough of Kingston upon Thames www.kingston.gov.uk Southwark London Borough Council www.southwark.gov.uk Sutton London Borough Council www.sutton.gov.uk

Greenwich London Borough Council www.greenwich.gov.uk

Tower Hamlets London Borough Council www.towerhamlets.gov.uk

Hackney London Borough Council www.hackney.gov.uk

Waltham Forest London Borough www.walthamforest.gov.uk

Hammersmith and Fulham London Borough Council www.lbhf.gov.uk

Wandsworth Borough Council www.wandsworth.gov.uk

Haringey London Borough Council www.haringey.gov.uk Harrow London Borough Council www.harrow.gov.uk Havering London Borough Council www.havering.gov.uk Hillingdon London Borough Council www.hillingdon.gov.uk Hounslow London Borough Council www.hounslow.gov.uk

Westminster City Council www.westminster.gov.uk

OTHER USEFUL SITES Careers Advice www.careersadvice.direct.gov.uk Careers Box www.careersbox.co.uk Jobcentre Plus www.jobcentreplus.gov.uk

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WWW.OPENDOORSMEDIA.CO.UK You’ve reached the end of the magazine, but that’s not all we have to offer! We also have the best website out there for finding out about courses and training opportunities in your area, don’t take our word for it though, log on now and check it out... Because we know you want the lowdown on opportunities where YOU live there is a unique site dedicated to your region, click on your area to get started. There are a bazillion websites out there with out of date information on careers and training so the internet can be a confusing place if you’re looking for advice. At Open Doors we put all of the info you need in one place and point you in the direction of the other websites that can help too. Once you’re on the site there are 3 main steps to make sure you get the best information, it’s almost like having a virtual careers advisor!

STEP 1

ER GET THE FREE NEWSLETTyou updated on

sletter and we’ll keep Make sure you sign up for our new more in your area. To sign up just click courses, training opportunities and ’t nal home page, this means you won on the pink box to the left of the regio or se cour new stic fanta a your area has miss a beat as whether a college in ils apprentices to hire we’ll fire the deta new for ing look is r loye a major emp us at Open Doors... direct to your inbox. Just leave it to

STEP 2

EXPLORE THE SITE

There’s a lot going on in your region and it’s hard to know where to start, but our ‘Careers’ section is the best place get going. This will give you an insight into the careers out there and how to get into them in your area. You can also check out the ‘News’ section for the most up to date information on everything from upcoming open days to providers with new vacancies. If you’re still undecided on what’s best for you head over to the ‘Stories’ section to see what young people who’ve actually been in your shoes have to say.

STEP 3

FIND YOUR PROVIDER OR COLLEGE

It’s all very well you knowing what career you’re interested in, but you need to know which providers near you can help you get the the qualifications you need. If you head to our ‘Links’ section you can see you, want who area colleges, training providers and employers in your and see what courses they offer. We also link to your local councils and 14-19 prospectuses so if you need more help you can find it there too.

We’re improving our site with swanky new features over the next few months so make sure to come back and have a look regularly. In the meantime check us out on facebook or twitter. You can find the links on the top of our website so come and say hello.... we won’t bite, honest!

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