RECRUITING ESSENTIALS A 3-Step Approach to Win the Best Workers in the Post-COVID Hiring Tsunami
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our hiring process has always been a two-way street. While you’re evaluating candidates, they’re evaluating your culture. From the moment you contact candidates through the assessments, interviews, background checks, and job offer, you have an opportunity to demonstrate how your company values and treats its employees.
To have any chance at the best and the brightest workers who were laid off or furloughed and are now available, you must be prepared to quickly assess, interview, background check, hire, and onboard.
To establish and/or maintain a reputation as a great place to work, you must treat every applicant with the same care and consideration as you would a cherished customer. And that begins with the speed and the manner with which you respond.
Amazon Prime members receive one- or two-day free shipping on millions of items. They also have access to instant tracking so they know seconds after they push the “buy” button that their order has been received. Immediately, Amazon lets them know their order is processed, and not long after, they’ll get an email letting them know their item has been shipped. This email provides package tracking information and the expected delivery date. The shopper is then notified once the package is delivered and often receives a photo of the delivered package on their front door mat. Finally, Amazon sends a follow-up message to find out if the customer is happy and wishes to leave a review or wants to order additional quantities of the product.
Before the pandemic when the labor market was insanely tight, I bet you remember receiving an application a day or so after it landed in your Inbox, reviewing it and thinking, “Wow! This person is a PERFECT match for us!” But when you called them to invite them in for an interview, you discovered that your perfect match had already taken another job. And if the job they took was with your competitor, that bruise didn’t go away for a while.
MIMIC AMAZON PRIME
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