Finishing the call

Be particularly careful to summarise key points, since it’s possible something could have been missed due to technical interference Ask the service user if they need anything clarified Indicate clear ‘next steps’ (eg another appointment, medication, prescription etc) Confirm (and record) if the service user is happy to use video again Inform them of the anonymous link to a short online user survey that will appear on Attend Anywhere afterwards and that feedback is greatly welcomed Say goodbye (before closing the connection) If you leave a Microsoft Teams meeting before the end of the meeting and no longer wish to receive the Teams chat messages taking place after you’ve left, here’s how to leave a meeting chat room: can; – To leave a meeting chat room – Click the Chat icon on the left side of your Teams window. – Find and click on the desired chat / meeting room. – Click the Participant icon at the top right, then from the menu that appears, select Leave.