Finishing the call • Be particularly careful to summarise key points, since it’s possible something could have been missed due to technical interference • Ask the service user if they need anything clarified • Indicate clear ‘next steps’ (eg another appointment, medication, prescription etc) • Confirm (and record) if the service user is happy to use video again • Inform them of the anonymous link to a short online user survey that will appear on Attend Anywhere afterwards and that feedback is greatly welcomed • Say goodbye (before closing the connection) • If you leave a Microsoft Teams meeting before the end of the meeting and no longer wish to receive the Teams chat messages taking place after you’ve left, here’s how to leave a meeting chat room: can; – To leave a meeting chat room – Click the Chat icon on the left side of your Teams window. – Find and click on the desired chat / meeting room. – Click the Participant icon at the top right, then from the menu that appears, select Leave.
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