T O W I N G S O F T WA R E
MANAGING
ROADSIDE BREAKDOWNS
B
reakdowns occur every day and everywhere across the country. Fleet managers and drivers often do not know who to call for service. ServiCase is a web-based breakdown management system created to help fleet managers locate service providers. This free tool includes a full dispatching system for those who dispatch for fleets and carriers.
What is ServiCase? ServiCase is a roadside breakdown case management system powered by the same people that brought you towPartners and sureEcosystem. The system allows trucking companies, drivers and fleet managers to locate towing and roadside mechanical service providers quickly and to establish electronic interactions. ServiCase is different from other location services in that there is no cost to the carrier. ServiCase can also be used as a case management system allowing them to track breakdowns, locate and dispatch service providers, and to track events through to completion including event status, photos, invoices, etc. ServiCase provides carriers access to over 60,000 service providers 46
Tow Professional | Volume 10 • Issue 2
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www.towprofessional.com
