How KPIs can solve employee
UNDERPERFORMANCE Has COVID-19 revealed weak links in your team? Whilst most tradies have forged ahead on with a can-do, positive attitude, grateful to be considered an ‘essential service’ amongst a world of uncertainty. There are the odd few whose true colours have shone through — and it’s weighing heavily on your mind and your bottom line. If you’re trying to get your painting business back on track post-pandemic, how are you tracking your employee’s performance? In our plumbing business, Dr. DRiP Plumbing, we set employee targets using key performance indicators (KPIs) — to understand which of our tradies are killing, and which are veering off route.
KPIs for your painters
KPIs provide you as the trade business owner, information you can draw on to analyse and review employee performance against your business goals.
And whilst your employees’ worth cannot be reduced down to just a number. If they are consistently underperforming (and the situation can’t be salvaged) — you’ll have real data to inform your decisions about the painters future in your business.
Which KPIs should be tracked — and why
Setting achievable targets for your team is essential. As the painting business owner, it’s up to you to decide which KPIs matter to you and your business (these will be dependent on your style of work, how big your team is, and your business goals), using a Staff Performance Dashboard to track these.
To grab your copy of our Staff Performance Dashboard, and find out how to implement it in your painting business seamlessly, check out our KPI guide for tradies via this link https://www.lifestyletradie.com.au/painter-kpi
2020 August Issue | 27
