PA Life November/December Issue by PA Life

THE SKY’S THE LIMIT Take your Corporate Entertainment to the next level in 2020. We’re here to show you how

PA PROFILE Marie Bliss, PA at Tesco, talks about life at the retail giant

PA PROJECTS EA Yvonne Reay-Scott on creating an ambitious family day at London Zoo

THE PA SHOW A preview of the February event & Wellness Summit

PLUS… How to keep your cool in stressful situations, your party survival guide and more!

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WELCOME... Whoah! How did we get to the end of the year already?! One minute we’re organising summer parties and team-building activities; the next we’re putting the ﬁnishing touches to the Christmas Party and organising gifts for clients. And this time of the year certainly takes its toll on most of us - from networking events and organising business lunches, to remembering to buy a Secret Santa present. Outside of the office it’s no easier: school Christmas plays to attend (and provide costumes for), shopping for presents, planning the Christmas lunch (and panicking about securing Ocado’s last delivery slot), trying to ﬁt in extra gym sessions in preparation for the Christmas parties... the list goes on. However organised you are, however good at multi-tasking, the run-up to the festive season can create more burn-out than at any other time of the year. So, as we take a few days of rest and recuperation - and enjoy fun and quality family-time - it’s a great opportunity to think about how to tackled wellness and wellbeing as we head into 2020, And a great place to start is by attending the PA Life Workplace Wellness & Wellbeing Summit. This two-day event takes place during the PA Show at ExCeL on February 25th & 26th and will provide you with the tools to you need to make your physical and mental health a priority. We’ll have two days of conference sessions, covering topics including Vibrant Energy

“This time of the year takes its toll on most of us. The PA Life Workplace Wellness & Wellbeing Summit is our solution.” With Nutrition, Goal Mapping, Healthy Hacks for a Busy Lifestyle, Silencing Your Inner Critic and Avoiding Burnout. In addition, we’ll be hosting a series of practical wellness activitivies, including yoga, reflexology, motivation and forming healthy habits The PA Life stand within the expo area will also be dedicated to wellness. Make sure you visit us to sample healthy treats and drinks, meet fitness and nutrition experts - and, of course, chat to the PA Life team! We’ll be opening online registration soon and tickets will be priced from £30, so keep an eye on www.palife.co.uk to ensure you don’t miss out. Meanwhile, someone who has clearly got her eye on wellness and work/life balance is the subject of our PA Profile this issue. Marie Bliss has been a PA at Tesco’s HQ in Welwyn Garden City for some 14 years. Promoting positive mental health is clearly high on the agenda at the retailer and Marie has already completed the first stage of a course to help tackle this issue. Find out more on pages 13-16. Elsewhere in this issue, Yvonee Reay-Scott, Executive Assistant at construction development giant Mount Anvil, discusses an ambitious event she held earlier this year for both colleagues and family at London Zoo. Discover her top tips on pages 22 & 23. We’ve also got a major spotlight on Corporate Hospitality and Private Dining to ensure you get your 2020 plans on track early. Finally, a very merry festive season to all our readers and supporters - we’ll see you in 2020! Lisa Carter, Associate Editor

CONTENTS

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NOVEMBER/DECEMBER CONTENTS 08

Wellness PA Life will be hosting the Workplace Wellness & Wellbeing Summit at the PA Show in February. Find out all about it, including information on speakers & tickets!

Corporate Entertainment From VIP boxes at sporting events and music gigs, to team-building activities; parties to luxury dining, and more, PA Life is here to help you get your 2020 plans on track early.

PA Proﬁle Communication is key to being a great assistant, especially if you’re a PA to three Directors in the Group Communications department at the UK’s biggest retail chain. PA Life visited Tesco HQ to meet Marie Bliss.

Hotel Review Sopwell House has been the subject of a £14m investment programme. And it shows. This exclusive hotel and spa offers great facilities for business and leisure users - PA Life checked in to ﬁnd out more.

PA Projects Yvonne Reay-Scott discusses an ambitious event she held earlier this year for both colleagues and family – and offers some invaluable advice for any Assistants tasked with the same project.

PA Show Preview The PA Show is returning in February with an increased remit and some exciting new conference streams. PA Life provides a sneak preview, including how you can register and what we’ll have on our stand.

Are you looking to learn more about wellbeing? Tweet us @PALifeMag

WELLNESS

Break your Women, particularly in the corporate world, are struggling to ‘have it all’. Their careers may be going from strength to strength, but burn-out is becoming more of an issue. Wellness expert Amy Gallagher shares her own personal story I am a coach, healer and soul alchemist. I work with female executives. My work helps them to transform their lives and realise that life doesn’t have to be a compromise between their career and everything else. Women who succeed in the corporate world appear to have it all - a great job and ﬁnancial independence. They are perceived as strong, unstoppable and unbreakable. But within them there is something else playing out: a constant narrative of self-critique and disappointment. They feel like they are selling their soul to achieve the goals set for them by society: that great job, the high level of income, a lovely home. They have made it. But at what cost? Their relationships suffer, their physical body and mental health are ignored as they invest every ounce of energy in their career. They smile, they bury their untold stories within them, never expressing their real selves. I offer a safe, conﬁdential, compassionate ear. Somewhere to break the silence and let their true selves shine. Together we unravel past conditioned beliefs, forgotten childhood experiences and unhelpful behavioural patterns that unconsciously govern the choices they make in their lives. We uncover the woman they came here to be. They walk away as true alchemists of their lives, with their personal power and inner wisdom leading the way.

I used to be that woman. I worked as a senior female executive in the corporate world for 20 years and walked the path to so-called power and success. With it came ﬁnancial independence, a great sense of achievement, respect and lots of pats on the back for doing it all on my own. I was the strong woman who had it all. The more people validated this, the more I played out that persona. I worked consistently long hours, ran on adrenalin

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For as long as I was sorting their issues, it meant I didn’t have to face into my own. With time, I realised my corporate persona caused me to forget my feminine nature – that part of me that knows when to soften, slow down, tune in to my innate wisdom. The part of me that is open to receiving support from others and doesn’t feel the need to do this life all on her own. What I learned was there are times

Women who succeed in the corporate world appear to have it all – a great job and ﬁnancial independence. They are perceived as strong and unbreakable. But within them there is a constant narrative of self-critique.

as I managed large teams, scurried from meeting to meeting, my ego bursting with pride every time I gained a promotion and a bigger salary. My social calendar was hectic so there was no time to rest. ‘Work hard, play hard’ became the mantra I lived by. I wore my busy-ness as a badge of honour. But gradually this way of life became unsatisfying for me. I needed to soften my hard edges – I had become tough, even ruthless at times. I didn’t ever really talk about my feelings. I certainly didn’t ‘do’ being vulnerable. I was much more comfortable helping others.

when I want and need to be out there being strong, proactive, a leader, empowered and achieving. But there are also times when I want and need to be more inwards focused, slower, in tune with my intuition, nurturing myself. It’s not a compromise. We can be both – a beautiful mix of the sacred masculine and sacred feminine. My biggest transformation was when I found my true voice again, breaking the silence on my stories and feelings, allowing the woman I came here to be to come into the light. That’s when I felt the change. That’s when I had ﬁnally come home.

Amy Gallagher will be presenting seminar sessions at the PA Life Workplace Wellness & Wellbeing Summit which takes place during the PA Show at ExCeL on February 25th & 26th. Find out more on pages 48 & 49.

NEWS

Make wellness a priority in 2020 Join us at the PA Life Workplace Wellness & Wellbeing Summit at the PA Show PA Life will be hosting the Workplace Wellness & Wellbeing Summit at the PA Show in February. The Summit, which takes place on February 25th & 26th at ExCeL in London, will feature two full days of educational and inspirational seminar sessions, along with activities to help you gain control of your wellbeing and unlock that work/life balance.

Topics will include: • Silencing Your Inner Critic • Goal Mapping • Vibrant Energy with Nutrition • How To Balance Your Inner Female and Male Energy • Burnout Is Not The Price You Have To Pay For Success • The Circle of Self Care • Healthy Hacks For A Busy Schedule And more! Tickets will be priced from £30, with online

registration opening shortly, so keep an eye on www. palife.co.uk to ensure you don’t miss out. In the

meantime, contact Ronni Rowe via r.rowe@ forumevents.co.uk to log your interest.

Say it with ﬂowers this Christmas They’re the ones who make it all possible; whether they’re behind the scenes keeping the cogs turning, or the customers that trust and believe in you. Get into the Christmas spirit early to ensure your colleagues and clients don’t go unnoticed this festive season. Interﬂora delivers special gifts to the people who make a difference to

your business. • Free delivery on all hampers • All bouquets and ﬂoral arrangements are handcrafted and handdelivered by a local ﬂorist for that wow-factor in the office • Order for guaranteed delivery in time for Christmas • Wide range of products available to suit your recipient Discounts are available for

multiple orders and you’ll have a dedicated account

manager. More info at www.interﬂora.co.uk

Customise delicious food-to-go from Junius And the nutrition specialist will be joining PA Life at the PA Show to provide samples ‘The First Wealth is Health,’ according to US philosopher Ralph Waldo Emerson. And Junius believes offices can be transformed if they promote Ralph Waldo Emerson’s philosophy to prioritise health. A food-to-go ﬁrm, Junius formed to revolutionise workplace eating habits that emulate Emerson’s priority of putting health ﬁrst. Junius’ journey started with nutritional science and followed with recipes designed to deliver wellbeing.

As nutritionists and scientists, Junius simpliﬁed the complexity of the science of food into seven colour-

coded pillars. Each item in the Junius range is designed around the active phytonutrients and

superfoods that support a particular pillar of health. Junius recipes are carefully balanced to deliver the slow-releasing energy, quality protein and beneﬁcial fats for increased productivity. And they are available to order online direct-to-desks. To try out Junius’ range, visit the PA Life stand at the PA Show where the company will be providing samples and discussing their health-giving properties. www.wearejunius.com

COMPETITION

WIN TWO TICKETS TO RONNIE SCOTT’S PRESENTS VIVA CUBA AT TWICKENHAM STADIUM Twickenham Stadium, most commonly known as “the home of English Rugby”, is rapidly becoming a popular destination to enjoy a wide variety of events. Not only does it offer event organisers 34 creative event spaces in which to hold inspired business and social events of all types, the stadium now hosts its own ticketed events in collaboration with well known partners... Evenings with celebrity chefs such as 2 Michelin starred Tom Kerridge, live music in collaboration with the world famous Ronnie Scott’s and dinners with the biggest names in rugby, including Eddie Jones and the full England Squad, are to name but a few in Twickenham’s line-up. November 2018 saw the launch of Twickenham Stadium’s newlyredeveloped East Stand, offering six new restaurant concepts over 6,700sqm and six levels. The East Stand’s contemporary offering provides clients with a plethora of options. Among the versatile spaces is The Gate, a chophouse-style restaurant, the British Airways Rose Garden, a lively roof terrace with street-food inﬂuenced

catering and The East Wing, a more formal members club inspired restaurant. Twickenham are offering one lucky PA Life reader the opportunity to experience the new East Stand and win a pair of tickets to their upcoming evening: Ronnie Scott’s presents Viva Cuba on Saturday 25 January 2020. The evening will begin with a pre-show dinner in The Gate followed by an intimate evening of music and dancing in The Live Room. Featuring Live Cuban music from Yelfris Valdes and Eliane Correa, plus some late-night entertainment from Ronnie Scotts DJs. Twickenham Stadium is ideally located just 20 minutes from Central London and six miles from London Heathrow

Airport, with excellent road links and over 2,000 free car-parking spaces on site. The stadium also beneﬁts from an onsite 4* Marriott Hotel and Virgin Active Club. For a chance of winning, simply email editorial@palife.co.uk with the subject line ‘Twickenham Competition’ and provide your contact details. Your name will go into a draw and winners will be notiﬁed by email by January 10th. Good luck!

NB: Entry to the competition means you will opt in to receive relevant communications from Twickenham Stadium

PA PROFILE

Marie Bliss Communication is key to being a great assistant, especially if you’re a PA to three Directors in the Group Communications department at the UK’s biggest retail chain. PA Life visited Tesco HQ in Welwyn Garden City to discover how Marie Bliss has honed her skills over 14 years… Photography: Dave Willis

PA PROFILE

Technology is an absolute godsend. It’s great to be able to receive and answer emails anytime, anywhere. You literally have your desk in your handbag.

How did you become an Assistant? I stumbled into it 14 years ago and have never looked back! It’s a role into which I have grown and absolutely love. I’d previously had a role which took me away from home overnight and, with my children being so young, I was missing out on so many important moments. When this opportunity came along, on a temporary basis at first, I thought, ‘yes, I can so do that!’. How little did I know! It is such an intricate role, constantly changing and evolving, where you play organiser, peacekeeper, gate keeper, moderator, confidante, and partner in crime, all rolled into one… and so much more. My first role as a PA was a baptism of fire. But I had a great and patient task master! It was an intense but fast way to learn the business, how to be a PA and how to make the role my own. Looking back, I think the latter is a very important part of being a PA. There is also a fine line between mucking in and getting your hands dirty, and ensuring that your colleagues respect that some areas are a no-go. Respect for what your remit does not include can be difficult to maintain without causing offence. I think it is about striking the right balance and I’m happy that I’ve mostly got that right. Respect is paramount. You should never ever go over the assistant, they are in charge!

adapted to those and worked well with them. I think having a great sense of humour and remaining conﬁdent and calm even when I do not always feel it (we’ve all been there) is a big achievement. That’s our job after all. I’d like to think my bosses have conﬁdence in everything they ask me to deliver. They don’t need or want to know the detail, they simply want to know that all is in hand. To this day, I also take great pride in making sure new members of the team are made to feel welcome. We were all new once and for each new person, starting their journey, in a new workplace can be a difficult path to navigate. So being a helping hand goes a long way for a nervous new starter.

What’s it like working at Tesco? Retail is so dynamic - I know it’s a cliché, but no two days are the same. Diaries change by the hour, working in the communications team, it’s such a buzzy atmosphere. You can leave the office and diaries are all set for the following day. By the time you get home, it’s all change. But that is one of the things I love about the role, it’s never boring. There is such a great PA network here at Tesco too. One of them will know of a great app you haven’t heard of or an easier way to do something. Or just be happy to lend a supportive ear. That’s invaluable in a job like ours. Everyone here who I have met is friendly, and I mean genuinely so. Even people who you do not know will smile and say ‘hi’ as you pass them. I did ﬁnd this odd when I ﬁrst started at Tesco, as it wasn’t an environment I was used to. But people here really do care. And several times a year, office staff go and help out in store, which is a real eye opener. Our teams in stores work so hard. If it weren’t for them and the work they do for our customers, I wouldn’t have a job!

What are the most memorable moments in your career? There are many, but one that stands out happened during the Iceland dust cloud incident, with someone’s nanny in a panic saying there were absolutely no ﬂights back from her holiday, so she was going to stay another week. Needless to say, I found a ﬂight and the nanny was back within 24 hours! Others include taking part in the Tesco triathlon for Help for Heroes and having tea with a famous celebrity (I was actually struck dumb) to discuss their charity. I only play a small part but there are so many things Tesco do that I am really proud to be involved with, from working with our charity partners, BHF, CRUK and Diabetes UK, through to all the work we do with food banks.

What are you most proud of in your career to date? That’s always a difficult question. Honestly? I am very proud of being a good PA for 14 years, starting in a role that was new to me and learning daily, from some great PAs, and never being too embarrassed or proud to ask for advice. I’ve had several different directors in my time here so far, all different and all with their own ways of working and I’ve always

How does your relationship with your current boss work? Ah, I actually have three bosses and all are very different in their approach to how they use a PA. Some are very hands-on and tell you everything you need to know, others go off on a tangent which can prove troublesome! I’m sure other PAs will agree, we don’t like it when items pop up in our diaries that we haven’t put there! Ultimately, it’s about ﬂexing your style to get the best out of each relationship. They are all lovely, and I am very lucky.

How has technology impacted your role and how do you use it on a daily basis? Technology is an absolute godsend. It’s great to be able to receive and answer emails anytime, anywhere. You literally have your desk in your handbag. Plans always change, which means you need to stay in touch with your bosses, all the time. People are late, your boss is late, people get lost, people cancel at the last minute. The last thing you want is your boss sitting waiting for someone who isn’t going to be able to make it. It’s also nice to reassure the person who cannot attend that you’ve got their message, so they aren’t worrying. We work ﬂexibly at Tesco and you can still be in touch, just with a little device.

PA PROFILE Are you conscious of personal and professional wellbeing within your role and the company? Wellbeing is something I am passionate about, and especially good mental health. It’s one of the many things Tesco focus on to support colleagues. On a personal level, I have been studying mental health and have passed my ﬁrst level assessments and am now studying Level 2. Positive mental health and wellbeing is an agenda that everyone should be aware of, and I think this should start at school. Previously, Tesco was kind enough to give me the time to volunteer with HMP Send, mentoring female offenders who were soon to be released, offering support and guidance. It does strike a chord with me that if many of these women had found some sort of support sooner, they may not have followed the path that they did. Any challenges to your career or daily work that stand out? Time. Not enough time in the day – for me and the diaries I am managing! Trying to accommodate diaries, with people my bosses would like to see vs the people they need to see. What advice would you give to aspiring Personal Assistants? To be a good PA, I think you need to be organised, personable and conﬁdent, virtually or physically - all of these qualities apply to both. For me, a big part of being a PA is building that personal relationship. I gain a lot from the face to face interactions – reading a situation or acting on a passing comment. As a virtual assistant, you may lose that insight, so I imagine you’d need to ensure your boss was extremely precise and clear with their instructions. And network as much as you can! And what’s next? I’m not sure I’m typical, so getting higher up the ladder isn’t really what I am looking for. Now that my children are adults (I’m going to be a grandmother in January and I am beyond excited!), I’d like to perhaps merge my role with my studies, keep promoting positive mental health, and keep working with offenders and the Youth Justice System, to play my part in helping those who need it. Family is very important to me and juggling home life with work life, when the children were young, was a constant struggle - feeling guilty, trying to make sure your children are happy, having to beg, borrow or steal childcare and doing your best at work. You don’t always feel like you’ve quite got it right but, at the end of the day, all you can do is your best, in all aspects of your life. I’m sure I haven’t got everything right, but I’ve got as near as I can, and that’s what it’s all about.

Do you struggle to ﬁnd what to wear in the mornings? Tweet us @PALifeMag

HOW TO...

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Being and dressing true to yourself leads to stronger bonds with your boss and colleagues and removes barriers.

How to dress well for your job Helen Venables, MD of House of Colour, offers her top tips on planning your wardrobe

Getting up in the morning is hard enough, let alone deciding what to wear to work. What we need are some hard and fast ways to look professional, dress well for our job and feel good so we can leave home for the day with confidence. 1. Knowing what suits you – If your capsule wardrobe is full of clothes that fit you, are the right style for you and in the best colours for you then you can save a huge amount of time (and money) and eliminate the extra stress of choosing an outfit. 2. The Corporate Look – It may be that in very formal or conservative jobs a suit still signals success and professionalism, but what’s wrong with standing out a little and adding some flare? If tailored jackets don’t suit you, trade them in for an unstructured jacket or a good quality cotton cardigan in a colour that makes you look radiant. 3. Take Pride - Being well groomed and wearing the right size and style can make or break your professional look. If you take care of yourself this in turn tells your colleagues, bosses and clients that you are more likely to take care with your work. 4. It is all in the detail. We all suit different

hemlines, necklines, trouser lengths, lapels and sleeves. Know what suits you rather than opt for what’s in every High Street shop. 5. Wearing quality items says we are successful because we have investment power. Quality is always better than quantity. 6. Colour – Only one in four of us can look good in black and that includes the gents. Choose the colours that makes you look fresh and dynamic, not drained. 7. Personalise your work attire with accessories such as bags, scarves and quality jewellery which can quickly be slipped on in the mornings to add panache and style. 8. Be authentic - Mark Zuckerberg, Oprah Winfrey and Richard Branson all have a clear work look. Being and dressing true to yourself leads to stronger bonds with your peers and removes barriers in the workplace. 9. Conﬁdence bags the job – It is important not just how you are perceived by others, but how you feel about yourself. Have a bit of variety in your wardrobe so you can feel conﬁdent if you need to be authoritative or more relaxed and creative. 10. Smart Casual – If your job role is more casual, opt for smart-casual to give the best impression. Be on your boss’s radar for all the right reasons. The old adage still stands - dress for the job you want, not the job you have.

HOW TO...

Are you changing your eating habits? Tweet us @PALifeMag

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The past few years have seen Britain undergo a health revolution. Customers are also becoming conscious of sustainability in food production.

How to cater for today’s health conscious audience Chelsea FC’s Events & Sales Manager Lucy Adamson offers tips on food options for events in a time of keto, veganism and increasing consumer awareness of provenance

Catering is one of the most important aspects for any venue. So it’s really important that we keep up with trends, paying close attention to what’s in demand, and making sure to reﬂect it in the range of menus and catering options we offer. Perhaps the two biggest trends we’ve seen in recent years are around healthy eating and sustainable food production. The past few years has seen Britain undergo a health revolution. In 2019, a third of consumers said that they are eating more healthily than a year ago. As people become more and more conscious of where their food comes from and the effect it has on the environment, as well as their own bodies, the number of vegetarians/vegans is soaring. One in ten is aiming to become vegetarian within the next 12 months, and six per cent are going one step further – hoping to become fully vegan . We launched our healthy eating menu two seasons ago and it is now the fourth most

popular of our catering options after Italian, English and American. Not bad for a venue steeped in football heritage of half-time pies, sausage rolls or hot dogs. Another issue that customers are becoming more conscious of is sustainability in food production. That’s why the club now uses a minimum 80 per cent British seasonal fruit and veg, while none of the ingredients we use are imported by air. We have also committed to a 5o per cent reduction in red meat consumption by the end of 2020. Waste is another big issue in events catering and we have put in place a number of initiatives to ensure waste is limited. Leftover oranges from the health club are turned into marmalade and bread crusts are made into croutons for salad. It’s clear that these trends will continue to inﬂuence both society and the options we provide our customers in the future. Overall I expect to see our catering menus become even more diverse, with our operations focusing even more on responsible sourcing and waste reduction.

Do you ﬁnd yourself tongue-tied in meetings? Tweet us @PALifeMag

HOW TO...

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A third of business professionals ﬁnd it difficult to think clearly when placed in tense or stressful situations. But there are techniques you can use to help.

How to respond in the moment at work Alison Sutherland, Client Director at RADA Business, the corporate arm of the world-renowned drama school, provides insight into how business professionals can respond in the moment at work, with greater conﬁdence

Remaining calm and being able to think under pressure is a skill that many of us wish we could develop and master. Our latest research report, Thinking On Your Feet (radabusiness.com) found that a third of professionals find it difficult to think clearly when placed in tense or stressful situations. A quarter also admitted that they can find themselves speaking too quickly when put in high-pressure environments. Fortunately, there are techniques that PAs can use to help them feel more confident in stressful situations. At RADA Business, we coach professionals by building upon the techniques used by world-leading actors. Breathe. It might sound obvious, but when we are anxious or nervous, we stop breathing. The key is not to breathe in but rather to breathe out.. Ground yourself and hold your space. When dealing with very senior people, holding your space will help you to convey confidence. Once you’ve planted your feet firmly on the floor, hip-width apart, unlock your knees.

Take ownership of the space around you. Feeling grounded will help you to avoid the temptation to shuffle or ﬁdget. Release tension. Take a moment to loosen up and release by gently tilting your head up then down, left to right, and looking over both your shoulders to release any tension trapped in the upper body. Then, gently shake out your limbs and have a good stretch to release any further tension. Awaken your voice. Warming up your voice will improve your vocal presence. Take a few deep, slow breaths in and out, then do some humming to wake up your vocal chords. Focus on the vibrations in your chest as you hum, then focus on the vibrations in your mouth and onto your lips. Once your vocal cords are warm, articulate a few tongue twisters by whispering the words a few times, then saying them aloud, very slowly. Pause and give yourself time. When we’re put on the spot, it’s easy to feel rushed and compelled to respond quickly. Don’t. Take the time to pause, breathe and really think about what you want to say next. Find out more at radabusiness.com.

The Family Day Yvonne Reay-Scott, Executive Assistant at construction development giant Mount Anvil, discusses an ambitious event she held earlier this year for both colleagues and family – and offers some invaluable advice for any Assistants tasked with the same project Tell us about the brief you were given. The brief was to organise a summer event for colleagues and families – the challenge was to nail an event which would be equally appealing to colleagues without children as well as those with families (of varied ages). It was the ﬁrst time the company had hosted a ‘family day’, so expectations were high and I needed to source a venue which could comfortably accommodate 200-250 guests – other than that I pretty much had an open book in terms of venue selection. I’m fortunate to have a generous budget, which certainly helped when casting the net for locations/venues. When did you start planning? I prefer to have a lead-in of at least four months for a large scale event. I swiftly narrowed down a number of venues, dates available and maximum guest capacities. I can’t stress the

importance of visiting shortlisted venues and asking the right questions. I’m always keen to work with venue staff as they will have seen how other organisations have made best use of the space and might think of a few ideas that I have not. There are venues in a lot of unusual places so do shop around. Is the furniture flexible? Can the seats and tables be moved around if need be? Don’t be shy about haggling on price – don’t show your hand all at once and let them know you are costing up their quotes against their competitors. Last but not least, many unique venues are still accessibly priced, so don’t be put off using somewhere a little quirky, fun and unusual. How did you find the venue? I maintain a ‘little black book’ of events suppliers and venues which I’ve built up over the years and have shared with fellow PAs, so that was my first port of reference. I do attend showcases and welcome opportunities to meet new suppliers to keep my little black book up to date and relevant. London Zoo fitted the brief perfectly. In fact, I’d already attended an open day/showcase there, so had knowledge of the venue first hand. On the strength of this, I booked a summer BBQ party. We booked a function room with a large outdoor balcony overlooking the penguin enclosure. The function room was a great, huge space which was a blank canvas that we were able to dress in a jungle theme. Guests were able to arrive in the morning, wander at will around the zoo and then everyone met up for a welcome speech from our CEO and the BBQ lunch. Our invitation preserved some mystery around the event and mentioned ‘celebrity guest appearance after lunch’ – we surprised everyone

PA PROJECTS

with Meercats making a personal appearance on the balcony for a private animal encounter with our guests. What were the main challenges? Finding venues which had availability on the dates I had earmarked for the event. Also, with the unreliability of weather, I needed somewhere with a covered area. London Zoo are (admirably) a ‘plastic free’ venue, so I had to ensure we worked around and complied with this policy, in terms of external suppliers and what they were allowed to bring on site. What did you learn during the project? Events are by nature, predictably unpredictable, with all kinds of challenges lurking around the corner to trip up even the most seasoned of PAs. I mentioned that London Zoo is a plastic free venue. What I didn’t appreciate however (yup, big learning point for even a seasoned event organiser like myself) is that balloons are plastic. I hadn’t made the connection in my head that latex is a plastic. The balloon decorations I’d planned as part of the room décor had to be dropped at the last minute. I lost some money, but totally understood and appreciated the reason why – if any balloons escaped they could end up in the animal enclosures. Of course, animal safety must come ﬁrst.

Tell us about the suppliers you chose to work with to tackle the project? The Zoo had their own suppliers for catering, the bar and AV. I did, however, hire in suppliers to dress the large venue space to make it a jungle themed paradise! Also I hired a magic mirror with animal associated props. Hiring children’s entertainers was money well spent as they enabled parents to be able to relax and enjoy themselves at the BBQ lunch, whilst the children were being entertained.

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Date clashes for a starter – I always check for any major sporting events, religious festivals and industry events which might occur on the same date. I used to organise a lot of international events, inviting delegates from overseas so I’d take care to check Bank Holidays in those countries also. I tend to avoid hosting events on a Monday or Friday where possible as these days they tend to have more ‘no shows’. Whilst there will always be curve balls thrown at you which are out of your

Events are by nature predictably upredictable, with all kinds of challenges lurking round each corner. Don’t wait for something to go wrong before ﬁguring out a solution.

The official photographer also captured some great images at the BBQ and of colleagues and their families wandering around the zoo. All of our guests were given branded logo wristbands which enabled the photographer to immediately tell who was an employee amongst all the other visitors to the zoo that day. In your opinion, what are the biggest pitfalls one can face when planning an event on this scale?

control e.g. air strikes affecting overseas delegates attending, what you can do is plan, plan, plan and manage the controllable risks. My advice is to imagine anything and everything that could possibly go wrong. Don’t wait for something to go wrong before ﬁguring a solution. Ultimately, you should ensure that you have a Plan B in place to deal with identiﬁed risks and put in place your own contingencies (including wriggle room in your budget).

HOSPITALITY

Corporate Entertainment The corporate entertainment sector in the UK is now worth a staggering £1 billion as events for clients and staff become increasingly important to businesses across the UK. From VIP boxes at sporting events and music gigs, to team-building activities; parties to luxury dining, and more, PA Life is here to help you get your 2020 plans on track early

>>> THE O2 Encore at The O2 will allow you and your guests to experience unforgettable moments at a world-famous venue. At The O2, the best of the best take to the stage and for 2020, the likes of Elton John, Diana Ross, Harry Styles, Queen with Adam Lambert, Lana Del Rey, 2020 Nitto ATP Finals have already been announced - and there’s still more to come. With Encore, you can have the best seats in the house for a year of unforgettable shows; the next chapter in this iconic venue’s history. From suites to seats, you’ll ﬁnd your perfect setting to watch or host, where the team takes care of everything for you and your guests. encore@theo2.co.uk 020 8463 2158 <<< GLYNDEBOURNE A blissful hour away from London, Glyndebourne offers a host of entertaining spaces including threeonsite restaurants, a lecture theatre and award-winning auditorium. The founders’ 1934 ethos ‘not the best we can do, but the best that can be done anywhere’ still stands, and the standards of excellence extend from the performance to the 12 acres of gardens. The summer Festival offers the traditions of Black Tie dress code and picnicking during the 90-minute interval. Events are catered for yearround, from hospitality packages to full site hire. Contact Jennifer Deane hospitality@glyndebourne.com 01273 815 418.

HOSPITALITY

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>>> WHILTON MILL Whilton Mill is not just about Karting – the venue offers a wide range of activities and facilities to support your Family Fun Day or Corporate Conference and Meeting room needs. Planning a Stag or Hen Party, Team Building event or just want to come along for a fun day out? Then Whilton Mill is the place to be. With Karting on four different Circuits, Clay Pigeon Shooting, Archery, Segways and ATV Quad Bikes, to name a few exciting pursuits, Dual/Triple activity packages are available. A range of exclusive hire options are also on offer: Large Track Hire (960m/1200m), Small Track Hire (450m), The Meadow (5 acres) and Hardstanding area for parking 600 cars. Full catering facilities and a licensed bar complement the range to help make every occasion special. 01327 843822 www.whiltonmill.co.uk

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POPKAKERY Popkakery™ is bringing something new to the market for corporate events and special occasions. Recognising that corporate hospitality and personalised gifting are extremely valuable ways to enhance customer and client relations, the team wanted to develop something truly special. All of Popkakery’s corporate confectionery can be adorned with your company logo. You can choose branded treats like cake pops, marshmallows, cookies or biscuits, brownies or promotional sweets and chocolate. If you are looking for gluten free, egg free or vegan products, this growing range ticks all the boxes to keep everyone happy and enjoying delicious treats. The company offers free artwork preparation and free proofs and their dedicated sales team is on hand to ensure an easy ordering process. www.popkakery.com

WWT LONDON WETLAND CENTRE WWT London Wetland Centre is an idyllic venue to hold your event, from meetings, away days and product launches to Christmas parties and celebratory functions. Located on the banks of the River Thames in Barnes, WWT London contributes works to support conservation and is home to some rare and beautiful wildlife. Only ten minutes from Hammersmith or Barnes, it offers ample free onsite parking allowing delegates the ease and choice of transport. Set in 42 hectares of scenic lakes, pools and meadows, the reserve offers a unique setting close to the heart of London and is complemented by ﬁrst rate facilities. WWT’s experienced events team will manage your event, providing a professional but informal and friendly service. A variety of rooms seating from 10 to 150 delegates and a range of catering options are available, allowing WWT to accommodate individual requirements including reception drinks on arrival. 0208 409 4400

HOSPITALITY

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>>> QUEEN MARY VENUES Queen Mary Venues offers both day and residential packages to clients seeking an aspirational Russell Group academic venue as the host for their next event. With hidden and enchanting event space across east London – including two grade 2 listed venues in the art-deco Great Hall for up to 778 - ideal for large team awaydays, motivational sessions or team updates. Meanwhile, the Victorian Octagon is a perfect networking space for up to 500 with its triple height shelves with leather clad books and domed ceiling. In addition to 1000 bedrooms available for residential events each summer – and the uniqueness of a campus university bordering Regent’s canal, Queen Mary Venues should be your next choice. Rates for day delegates start at £45 plus VAT. www.qmul.ac.uk/venues.

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WILLIAMS CONFERENCE CENTRE Based at the home of ROKiT Williams Racing, The Williams Conference Centre is set in rural Oxfordshire and offers a unique setting for functions, events and team away days. With 10 multi-purpose event rooms catering for up to 350 guests, the venue offers full support in event planning and execution with in-house AV facilities, dedicated event managers and ﬁve-star catering and service. During your day, experience a wide range of Formula 1-themed activities that can be used for team building and hospitality days, including simulators, pit-stop challenge, supersized Scalextric, BATAK & access to the Williams Museum with over 40 iconic racing cars. www.williamsf1.com

LUMIERE LONDON Founded a decade ago by acclaimed fashion photographer Carlos Lumiere, Lumiere London has become one of the most successful boutique event spaces in London. With six studios in Southwark, Hyde Park Corner and Shoreditch, it can accommodate anything from intimate board meetings for 10 delegates to international conferences with more than 200 attendants. Lumiere London’s delegate rates start as low as £40pp with the option for tailored services. Supported by a young, creative team, it prides itself on guaranteeing great personal service, one of the reasons why Lumiere London won the ‘Hire Space Venue of the Year Award’ and was nominated as ﬁnalists as ‘Best Newcomer’, ‘Best Venue for Employing Women and Gender Equality’ and ‘Best Venue Customer Service under 300 attendees’ at the prestigious London Venue Awards. www.lumierelondon. com.

HOSPITALITY

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>>> PORT LYMPNE SAFARI PARK Hold your next business event surrounded by a 600-acre wild animal park at Port Lympne Hotel and Reserve. It offers a variety of beautiful locations around the Reserve, ideal for motivating, inspiring and rewarding your colleagues. Experience incredible safaris, stunning landscaped gardens, unrivalled 30-mile views and ﬁrst rate conference facilities. Book additional experiences including animal encounters and private safaris or extend your event and stay overnight at one of our unique short breaks. www.aspinallfoundation.org/ port-lympne/

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KNOWSLEY HALL Steeped in history, this magnificent stately home dates back to 1495 and is surrounded by 2,500 acres of private parkland and manicured gardens, making it the most idyllic backdrop to any event. Home to The Earl & Countess of Derby, expect only the highest standards of service. The flexibility to use a combination of indoor space and outdoor facilities make the Knowsley Estate the perfect option to host a glamorous client party, team building activities, conference or launch of new products. Competitive day rates start from as low as £39 per delegate, with the option for tailored packages. Expect only the finest of food served within the grandeur of The State Dining Room and Stucco Ballroom making it the most memorable dining experience. The opportunity to stay overnight in luxurious 5* accommodation allows you to immerse yourself in a true stately home experience. 0151 489 4827.

JARDIN BLANC Raymond Blanc’s renowned secret garden restaurant - Jardin Blanc - is back for the RHS Chelsea Flower Show 2020. From Tuesday May 19th to Saturday May 23rd, Jardin Blanc will once again offer the premium corporate hospitality experience and hot ticket for London’s must-visit show. Hosted in an exclusive corner of the RHS Chelsea Flower Show, Jardin Blanc is the perfect destination for client entertaining or an office awayday. All packages include highly sought-after tickets to the Show, a complimentary bar with free-ﬂowing Champagne and cocktails, as well as carefully curated menus, designed by Raymond Blanc, which celebrate the best of British springtime produce. With a range of six unique packages to choose from, Jardin Blanc has everything covered for a bespoke day of corporate entertainment. www.rhs.org.uk/Jardin-Blanc

HOSPITALITY

>>> KAREN HARDY STUDIOS Established as London’s first luxury members dance studio by Strictly Come Dancing winning pro, Karen Hardy, the studio offers a wide range of services and facilities to everyone, from first-time dance enthusiasts to celebrities. From press releases and product launches to rewarding staff, the studio has been designed with corporate clients in mind. The studio offers a unique and personal way to entertain your guests or clients with various studio hire options and dance experiences. Anything is possible from: • Celebrity dance lessons • Champagne and canapés at the studio • A team building away day with dance tuition • Dance performers and teachers are available for on or off-site events • Build your own bespoke event • Single & couples gift packages available Not booked your Christmas party yet? Karen Hardy Studios are offering a fantastic 20% discount if you book for 2019. Call the studio on 0207 731 7316 to find out more or visit www.karenhardystudios.com

<<< SUNSAIL EVENTS When it comes to corporate events guaranteed to leave a lasting impression, there are few better settings to inspire thrills and collaborative fun than a rejuvenating sailing excursion at sea. Sunsail Events, based in Portsmouth, has over 30 years of experience designing invigorating sailing programmes for companies across a variety of industry sectors. From workforce training and teambuilding events to corporate hospitality and industry regattas, Sunsail delivers memorable experiences to meet the needs of all skill levels, objectives and budgets. Welcoming 15 brand new Sunsail 41.0 yachts in 2020, this specialised group of dynamic yachts comprises the only true one-design ﬂeet in the UK, and the most modern one-design cruising ﬂeet in the world. For detailed event information and personalised help with planning your next on-the-water outing, visit www.sunsail.co.uk/ corporate. Connect with Sunsail’s dedicated group events team at events@sunsail.com or by calling 02392 222 221.

HOSPITALITY JANUARY Masters Triple Crown Snooker - January 12th-19th, London -----------------------------------------------------------------------------------------FEBRUARY Great British Beer Festival Winter - February 4th-8th, Birmingham Madonna - February 9th, London Palladium Rugby Union Six Nations February 1st-March 14th The BRIT Awards - February 18th, The O2 Arena -----------------------------------------------------------------------------------------MARCH Cheltenham Gold Cup - March 13th Glasgow International Comedy Festival - March 12th-29th Oxford & Cambridge Boat Race - March 29th Men’s Curling Championship - March 28th-April 5th, Scotland

YOUR 2020 EVENTS DIARY Planning corporate hospitality in 2020? PA Life provides a guide to some of the biggest events on the calendar for the coming year. Diaries ahoy!

-----------------------------------------------------------------------------------------APRIL Grand National - April 4th, Aintree World Snooker Championship - April 18th-May 4th, Sheffield -----------------------------------------------------------------------------------------MAY Women’s FA Cup Final - May 9th, Wembley Chelsea Flower Show - May 19th-23rd, Chelsea FA Cup Final - May 23rd, Wembley Champions League Final - May 30th, Turkey -----------------------------------------------------------------------------------------JUNE Isle of Wight Festival - June 11th-14th Royal Ascot - June 16th-20th Taste of London - June 17th, Regent’s Park Edinburgh International Film Festival - June 17th-28th Glastonbury - June 24th-28th PRIDE in London - June 27th -----------------------------------------------------------------------------------------JULY Euro 2020 - June 12th - July 12th (Final London) Henley Royal Regatta - July 1st-5th Dianna Ross - July 8th-9th, The O2 Arena Goodwood Festival of Speed - July 9th-12th Silverstone 2020 F1 - July 17th July-19th Wimbledon - June 29th-July 6th British Open - July 16th-19th, Kent -----------------------------------------------------------------------------------------AUGUST Boardmasters Festival - August 5th-9th, Newquay Edinburgh Festival - August 7th-31st Creamﬁelds - August 27th-30th, Daresbury Reading/Leeds Festival - August 28-30th -----------------------------------------------------------------------------------------SEPTEMBER BBC Proms in the Park - September 12th-13th, Hyde Park -----------------------------------------------------------------------------------------OCTOBER London Oktoberfest - TBC -----------------------------------------------------------------------------------------NOVEMBER/DECEMBER Rugby Autumn Internationals - November 7th-28th, Various Locations Elton John - November 2nd-December 17th, The O2 Arena

PRIVATE DINING

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>>> HOUSE OF COMMONS Make history of your own by hosting your celebration inside The House of Commons. An extraordinary landmark that has been the backdrop to some of the most unforgettable turning points in British History – is there a better venue to celebrate your occasion in? The House of Commons forms part of a UNESCO World Heritage Site and offers a unique sense of occasion for your guests. The events team are pros at organising glittering events and your occasion is top of the agenda – providing anything from a ﬁve-course seated menu or lavish afternoon tea ﬁt for the Queen, to impressive riverside drinks in the chic riverside Pavilions overlooking the River Thames. For more information about venue hire contact the House of Commons Events Team or visit www.parliament.uk/venue. Telephone: 020 7219 3090. Email:

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DUNKELKHOUSE HOTEL Nestled into the Perthshire landscape, this four-star luxury country house hotel boasts an unrivalled experience of Scottish country living. Overlooking the River Tay and set within 280 acres of natural woodland, the hotel offers a peaceful retreat to those seeking luxury and comfort. Private dining can be hosted in one of several event rooms offering stunning views of the River Tay and grounds. Fine dining menus complement almost every style and size of private dining, executive business meetings, or social occasions. The hotel boasts 98 bedrooms, with each offering a touch of traditional Scottish ﬂare. Unique experiences include wine tasting with canapés and whisky and chocolate pairing, whilst onsite adventure activities include Land Rover Experience, Clay Pigeon Shooting, and Salmon Fishing. For further details call 01350 728336 or visit www.dunkeldhousehotel.co.uk.

SEARCYS AT THE GHERKIN The sky-high rooms by Searcys at The Gherkin are ideal for meetings, networking and dining in the heart of the City. Choose from five exclusive private dining rooms located on level 38 of the iconic skyscraper and admire City views from an entire glass wall from floor to ceiling. The adaptable spaces can be hired as single rooms for up to 18 guests or combined and shaped to fit larger occasions for up to 60. Events at The Gherkin are lavishly catered for with breakfast, lunch and dinner menus that bring to life Searcys’ passion for British produce and seasonality. www.searcysatthegherkin.co.uk

PRIVATE DINING

>>> MARRIOTT Life is a collection of moments; so at Marriott, the team’s wish is to make those moments unforgettable. From private dinners to extravagant parties, Marriott’s family of over 50 hotels throughout the UK is the perfect match for any size of guest list or event. The group’s customisable packages are designed to be tailored speciﬁcally to you and your celebration. Transform your event from the ordinary to the extraordinary with Marriott’s inspirational Wish List – want a private gin or bubbly bar? You’ve got it! Looking for a videographer? No problem! For a limited time only, Marriott is offering readers of PA Life Magazine one in 10 of your guests to go free at events taking place between January 1st and April 30th 2020. Plus, receive a complimentary donut wall at your event serving up to 50 people. Quote ‘XMBB’.* Start planning! Visit MemoriesMadeMarriott.co.uk. *Terms and conditions apply

<<< ASCOT RACECOURSE Beyond its legendary raceday Fine Dining hospitality, Ascot Racecourse also works with businesses and private clients to create successful and memorable non-raceday events, all delivered with Ascot’s sense of occasion and exemplary service. During the autumn and winter months, an impressive array of restaurants and private boxes come into their own, providing a myriad of options for every occasion, from exclusive private dining to black tie banquets, and culminating in superb Christmas Parties to round off the year. Other events on offer include Business Meetings, Company Away Days & Team Building, Product Launches, Conferences and Exhibitions. Contact the Conferences & Events team on 0344 346 3611 or email conferenceandevents@ascot.co.uk.

NETWORKING

Your Christmas Party survival guide If the idea of networking and making small talk with colleagues and associates makes you consider avoiding the festivities, PA Life is here with some top tips on bossing it like a pro

If you hate networking, this time of the year can be a struggle, but a new study by Loughborough University and Imago Venues has revealed the most and least effective ways to network. As part of the study, conversation analysts Professor Elizabeth Stokoe and Dr Magnus Hamann observed how people behave and communicate in networking spaces and how their actions were influenced by the environment they were in. Based on the findings, they have identified several research-based tips to enable people to network better: Know where to place yourself in the room Christmas party venues come in all shapes and sizes. Some can be large and busy spaces and it can be difficult to know where best to place yourself to network. Try starting a conversation in the food or drink queue, at a standing table, or at a sitting table. The researchers found that food and drinks queues were easy to join and exit, but sitting at a table locked people into a longer chat. Put your glass on a table If networking makes you nervous, arrive at the

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If networking makes you nervous, arrive early. Get a drink and place your glass on a standing table. It invites others to place their own drinks there and create a cluster.

networking area early. Get a drink and place your glass on a standing table. The visibility of the glass creates an environment for people to interact. It invites others to place their own drinks on the table to create a cluster and they start talking.

a glass or plate and ask the person already at the table: “Is it okay if I also put my glass down here?” Once you get the go-ahead, you can assess whether they want to talk more. They’ll indicate this by moving their body towards you and asking you something… or not.

Join the conversation To join a conversation, you need to become part of what ‘gesture specialist’ Adam Kendon calls an ‘interactional circle’ – a circle of people who are already networking. When people talk, they arrange their bodies so that they have equal access – gaze, hearability - to everyone in the group. A good way of joining the circle is to position yourself in direct line of sight of the people who you want to interact with. They are then likely to realign the circle and welcome you in.

Don’t be a mis-greeter Don’t say hello to someone and then look over their shoulder for the ‘more important’ people in the room.

It’s not just ‘hello’ which starts a conversation A great way to start a conversation in the networking spaces is to approach a standing table, armed with

Networking conversations are timelimited Sometimes we might want to leave a conversation early - while appearing to leave on time. One advantage of not knowing people at a party is that you can invent a reason to leave a conversation and they’ll be none the wiser. But the researchers observed that good exits are built from questions that imply the end of the conversation by pointing to future actions, such as: “Do you know where the next part of the entertainment is?”

ELEARNING

Upskill and level up your career in 2020 New research from recruitment specialist Hays has highlighted a big skills gap for employers looking to recruit PAs & EAs - PA Life’s Online Courses will ensure you’re fully equipped...

Did you know that skills shortages are still rife for employers of PAs and EAs? According to new research by recruitment specialist Hays, more than four in ﬁve companies (86 per cent) say that they have experienced some form of skills shortage over the past year. And for 57 per cent of them, these shortages were moderate to extreme. Furrthermore, the Hays Salary & Recruiting Trends 2020 guide found that such shortages look set to continue into the year ahead, as 60 per cent believe their top challenge when recruiting over the next 12 months will be a shortage of suitable applicants. When it comes to the skills in demand, soft skills in particular are required by employers of PAs and EAs. The soft skills most in demand by three quarters of employers (75 per cent) are: - Communication and interpersonal skills - 75%) - People management skills - 57% - Good coordination with others - 55% But, happily, PAs and EAs recognise this demand, with more than three

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Available via the PA Life website and specially curated by an expert team, there are more than 100 courses available to help develop your career – and yourself!

quarters (80 per cent) actively developing their soft skills in order to progress their career. And thanks to PA Life’s collaboration with leading online learning specialist New Skills Academy, readers are able to upskill throughout the next 12 months via a high value, low cost bundle. Available via the PA Life website and specially curated by an expert team, there are more than 100 courses available to help develop your career – and yourself. And the list covers those areas highlighted by the Hays research as being lacking within some businesses, including:• Communications Techniques for Managers • Conﬂict in the Workplace • Essential Skills for First-Time Managers • How to Manage Virtual Teams • Inspirational Leadership • Managing Teams

Other areas within the bundle of 100 courses include Human Resources,, Microsoft Office 365, Finance, Health & Safety, Event Management, Project Management, Social Media, Employment Law and more. If bought individually, these courses would cost £890. But PA Life readers can buy the entire bundle of 100 courses for just £225, including VAT. And if you join the PA Life Club - www. palifeclub.co.uk - as a VIP member, you can buy them for just £99! What are you waiting for? Access to these courses will be yours for a whole year, with more choice being added all the time. The courses are constantly updated and refreshed with new information and training, so you’ll always be ahead of the curve. To view the full list of courses and to start learning, visit www.palife.co.uk/ course-bundle

CHECKING IN: SOPWELL HOUSE Located just north of London in St Albans, Sopwell House has been the subject of a £14m investment programme. And it shows. This exclusive, but warm and friendly, hotel and spa offers great facilities for business users and leisure guests – with a visit to the impressive Cottonmill Spa a must. PA Life checked in to ﬁnd out more...

HOTEL REVIEW

Nestled within the Hertfordshire countryside, Sopwell House is an impressive 17th Century Georgian country house and the former home of Louis Mountbatten, 1st Earl Mountbatten of Burma. Members of the Mountbatten family continued to use the residence until the end of the Second World War, after which it was used as a home for the elderly before being converted into a hotel in 1969, with the present owner purchasing the property in 1986. A family run business, Sopwell House now boasts 128 luxury rooms, awardwinning conferencing and banqueting centre, two restaurants, two bars, state-of-the-art spa, gym and dance studio. A popular destination for leisure and corporate clients, the hotel is just 20 minutes from St Pancras International by train via the local city of St Albans, and an hour from Central London by car. Heathrow and Stansted Airports are also both an hour’s drive away, which makes the hotel ideally situated for business guests ﬂying in from around the UK or internationally. Approaching Sopwell House, one is met with the grandeur of the building, which has been tastefully modernised by the current owner. A large reception area accommodates guests on arrival, managed by friendly, helpful staff. Our stay would be in one of the 16 Mews Suites, separate from the hotel. Originally traditional farmhouse cottages and buildings, the Mews Suites have been transformed to offer guests premium accommodation and greater privacy, located opposite the hotel through their own private, electronic gates. Beautifully landscaped gardens include an array of spectacular water features and dark wicker seating areas leading up to a raised communal hydro pool exclusively for Mews guests. Our suite would be Willow Mews, a ground ﬂoor studio style apartment

which benefited from its own private terraced area and hot tub. Furnishings were plush and interior decoration elegant. For entertainment, two flat screen TVs located opposite the king size bed and the comfortable seating area contain Sky HD box and full sports package, a very nice touch. A large digital radio was also available to us, along with other services such as a fridge/mini bar and coffee machine. Heating consisted of a modern air conditioning unit, or one could opt to use the stylish gas fire within the seating area. The large, modern bathroom featured an overhead rain shower, plus single head shower attachment, along with adjustable, backlit mirrors. A complimentary, super-fast broadband connection is provided

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features beverages created with the history of Sopwell House and the area in mind, such as the ‘1603,’ ‘King Old Henry’ and ‘Sir Ricky Lee.’ Both bar areas are available for hosting meetings, while the a la carte menu from the popular Brasserie is available for those looking to host business lunches. Afternoon tea can be taken in the lounge areas or can be enjoyed outside in the gardens, designed and landscaped by RHS Chelsea and Hampton Court Palace Flower Show Gold award winner, Ann-Marie Powell. 15 function suites are available to hire to suit all needs, from boardroom meetings to larger conferences and product launches in the ‘St Alban Suite,’ which can accommodate up to 700 guests and offers access to the hotel’s gardens. The hotel also works with a

The hotel works with a selection of team building companies offering a variety of activities, making it a perfect location when considering a corporate awayday

across the whole of the hotel and Mews Suites, useful for business lunches and meetings. Located in the main hotel is the UK’s ﬁrst private members’ spa, Cottonmill. Guests can partake in a variety of treatments or use the equipment in the high-tech gym. Swimming pool, vitality pools, sauna, steam room and poolside terrace are all available, with an upgrade to ‘The Club’ possible at a supplemental charge for guests looking for a truly indulgent experience. Club members are given private access to the inner sanctum, which boasts a massaging hydrotherapy pool, spa garden with cabanas and ﬁrepits, hot tubs and calming environments such as the the very quiet Whisper Room. Post-spa session and pre-dinner, we headed to the cocktail lounge which

selection of team building companies offering a variety of activities, making it a perfect location when considering a corporate awayday. Our evening meal in the awardwinning, two AA Rosette Restaurant was a fantastic experience – ambient and accent lighting, a feature wine wall and grand piano setting the atmosphere for the evening – and was very reasonably priced, with starters from £10.50, main courses from £20,00 and desserts from £8.50. Supplemented by a good bottle of wine, expertly chosen by the polite and knowledgeable sommelier. Perfect for hosting conferences and corporate events, business lunches and meetings, or executives looking for luxury accommodation, Sopwell House has it all, along with an elegant class that reﬂects its rich heritage.

SHOW PREVIEW

THE PA SHOW

The PA Show is returning in February with an increased remit and some exciting new conference streams. PA Life provides a sneak preview

THE PA LIFE WORKPLACE WELLNESS & WELLBEING SUMMIT PA Life will be hosting seminar sessions throughout the two-day event. Topics will include:• Silencing Your Inner Critic • Goal Mapping • Vibrant Energy with Nutrition • How To Balance Your Inner Female and Male Energy • Burnout Is Not The Price You Have To Pay For Success • The Circle of Self Care • Healthy Hacks For A Busy Schedule And more!

Keynote Theatre The PA Show returns on February 25th & Free to attend sessions which offer a mix 26th and heads to ExCeL, London. The of panel and solo presentations. Included show will once again provide a strong in the programme are international mix of expo stands, educational and speakers offering motivational and inspirational seminar sessions, plus aspirational talks, combined with real PAs, plenty of networking opportunities. EAs and Virtual Assistants talking about The PA Show attracted thousands of their roles. Included in this mix are PAs for PAs and EAs from across the UK earlier celebrities such as Rachel Weitz, this year – and the 2020 event Helena Bonham-Carter, Julian looks set to be even stronger. Cleary and the lucky Virtual PA Life will have a signiﬁcant HOW TO D VE OL Assistant who works with presence there – not only INV GET re mo t ou d ﬁn Howard Donald from Take will we be present in the To about attending the That! expo area, but we are PA Show, visit hosting the Workplace . www.thepashow.com Key Skills Wellness & Wellbeing Summit (see left) – a series of seminar sessions hosted throughout the two days. Plus we will have free wellness activities taking place for all, too. So what can you expect from attending the PA Show 2020?

Microsoft, Outlook, Excel…. Managing successful projects… all are explored in this essential guide to the key skills needed for any Assistant’s role, both today and over the next few years as we move into the new decade.

Education. With a mix of free and paid for streams, the CPD accredited PA Show educational programme offers an unrivalled breadth of opportunities for development and knowledge.

Personal Development Whether it’s exploring assertiveness, career progression or managing your manager, this theatre offers practical advice on your personal development. A must-attend for any assistant.

OUR WELLNESS SPEAKERS AMY GALLAGHER Amy Gallagher is an executive coach and healer. She works with female executives to transform their lives and realise that life doesn’t have to be a compromise between their career and everything else. She navigates them back home to the woman they came here to be, encouraging them to break their silence on their untold stories that reveal their true selves. BRIAN MAYE Brian Maye is a global speaker, author of four books and was voted UK Speaker of the Year 2010. Brian is also the creator of ‘Goal Mapping’ which has reached more than four million people. His teachings are simple yet profound and employed by schools, coaches and global businesses such as Microsoft, Siemens, Disney, CocoCola, Barclay’s and BT. Evolution What does the future hold for PAs, EAs, VAs and Office Mangers. How will we communicate with our managers? What environments will we experience? How will an Assistant’s role change?

to meet with a range of supplier members all offering dedicated services for visitors to the show

Networking Dedicated areas around the show have been designated as networking areas. These are specifically arranged to VA Conference encourage all visitors to interact A dedicated day of dedicated and share experiences, content for Virtual Assistants. HOW TO opportunities and discuss GET INVOLVED practical solutions to Event Management t To find out more abou issues in the ‘real’ Running events is an attending the PA Life & ss workplace. ever-increasing part of Workplace Wellne ct nta co it, the Assistant’s role. This Wellbeing Summ @ Wine Tasting stream explores the best Ronni Rowe via r.rowe .uk .co nts eve um An opportunity for a little practice needed to for R&R away from the achieve successful events. maddening crowd - check out the Virgin Wines stand. Hear how Omyague they can offer gifting, whilst trying their The luxury B2B gifting fair located in the delights for yourself! heart of the PA Show. Top quality British, French and international brands Meet and Eat showcase their unique corporate and In a joint presentation with sister show bespoke gifting collections and help Confex, the Meet and Eat area of PA visitors find gift ideas at prices they Show will offer the opportunity for would not be able to secure elsewhere. restaurants to encourage business lunch bookings, Private Dining bookings and PA Club full venue hire. The PA Club area offers the opportunity

KATE COOKE Kate Cook gives talks and workshops to business clients, empowering staff to adopt healthier lifestyles. With over 20 years’ experience, creative and practical information is delivered in an interactive style that encourages involvement and engagement. As founder and director of the Harley Street clinic The Nutrition Coach, she has worked with more than 7,500 patients face to face. AIMEE BROWNE Aimee Browne is a C-Suite Executive Assistant with experience spanning over 15 years. She is currently working for the CEO and Operational Board of UK High Street retailer The Works and founder of online community The Mindful Assistant. After experiencing mental health struggles herself, Aimee has transformed her mindset and now coaches Assistants to take control of their lives.

LONDON VENUES

Six of the best Looking for a new venue, restaurant or hotel in London to impress your executives? Story Events’ Show Director Clare McAndrew has some suggestions AMAZONICA Amazonico is a new restaurant inspired by the Amazon jungle. It has an eclectic, Brazilian-inspired menu which according to co-founder and chef Sandro Silva is like taking ‘a trip down the Amazon river through Brazil, Colombia and Peru.’ Located on Berkeley Square in Mayfair you are surrounded by the lushness of the Amazon rainforest as soon as you enter. The venue comprises a large dining room and an intimate lounge bar, with room for almost 300 guests across the entire space.

2 THE BILTMORE The Biltmore is another new Mayfair property located in Grosvenor Square. This new hotel has marble interiors that give it a sleek and modern feel. Surrounded by gardens and greenery, it has a total of 307 bedrooms. Its biggest draw, however, is its in-house restaurant The Betterment, run by Michelin-starred chef Jason Atherton. Prices are surprisingly reasonable for this part of town. MORTON SOCIETY Morton Society is an unexpected gem hidden beneath the busy streets of the City of London (Near Moorgate). It is a split-level venue made up of a ‘booze lab’ (cocktail bar) on street level and the Wallbrook Room underground ,which has the capacity for up to 260 standing guests and 150 seated, making it a good choice for meetings, dinners and receptions.

CCT VENUES SMITHFIELD This venue has undergone an extensive refurbishment and is due to reopen on January 20th. Located above the historic Smithﬁeld market, it has a bright, lively and energising design with colourful wrought iron windows. It has 13 ﬂexible rooms accommodating from 6 to 22 delegates, making it a good choice for meetings, training or conferences.

5 14 HILLS 14 Hills is a new restaurant situated on the 14th floor of 120 Fenchurch street. Its central location offers diners fantastic views over the city and the glamorous interior filled with greenery and florals makes it a haven to escape the busy city below. The restaurant can be hired exclusively for up to 350 guests but they also have a private dining room which holds 22 seated or 35 for a standing reception. ALLBRIGHT RATHBONE AllBright is a member’s club exclusively for professional woman with properties in the UK and USA. Their newest property is situated in Fitzrovia just a short walk from Tottenham Court road station. Opened in early 2019 they have recently opened the doors to allow private hire. The venue can host up to 250 guests standing when hiring the entire townhouse, but they also have a number of rooms perfect for meetings or private dinners.

DINING

Walk in from the street and you’re immediately insulated from the hustle and bustle outside

“ MNKY HSE: A taste of Latin America on Dover Street This month PA Life paid a visit to MKNY HSE in Mayfair for a spot of lunch and a corporate venue scout…

Dover Street in London’s Mayfair has a ﬁne culinary and mixology heritage, with famous names on both sides of the road.. We’re not particularly famous at PA Life, but we did feel like VIPs during a recent lunch at contemporary Latin American restaurant and bar, MNKY HSE. Tucked in on the right-hand side of Dover Street as you approach from Green Park, what we have here is an ideal location both for casual drinks and ﬁne dining, perfect for both business and private use. Walk in from the street and you’re immediately insulated from the hustle and bustle outside – the soft lighting and earthy, copper tones of the decorations are paired with the kind of chilled out background music that sets you immediately at ease. MNKY HSE itself is split across two levels – at street level is the MNKY LNGE bar and dining area, while downstairs is an expansive MNKY HSE dining room, complete with booths set into bare brick vault arches. In addition to intimate dining or meetings, both areas are perfect for larger corporate events too. We took our seats for a business lunch upstairs and were introduced to the food and drinks menus by super-friendly and

knowledgeable staff. We were treated to the taster menu, which offered a selection of dishes from across the a la carte menu, including lamb shoulder tacos, seabass ceviche and roasted heritage potatoes. For corporate entertainment, with both MNKY HSE and MNKY LNGE having their own separate entrance, a large bar, state of the art sound system, DJ booth and moveable seating, the spaces are perfect for celebratory lunches/dinners, cocktail events, client and team meetings, product and brand showcases, informal networking events, parties and PR launches. Recent clients include Netﬂix, Diageo and Moet Hennessey, so you’ll be in good company. In terms of practicalities: the MNKY HSE restaurant (downstairs) has a capacity of approximately 350 standing and 130 seated. In addition to the main dining area, the three large ‘vaults’ can sit up to 18 people. Meanwhile, the MNKY LNGE upstairs bar is available for exclusive hire from Monday to Saturday from 10:00am until 03:30am and Sunday 10am until midnight, with a seating capacity of 40-60 and standing capacity of 100. Enjoy! www.mnky-hse.com

Congratulations! You’ve made it to the end of 2019 – Check out our recent PA Life Club Christmas Party and things to do in 2020… Proudly sponsored by

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WHAT YOU MISSED… The PA Life Christmas Party took place on November 25th – and what an amazing time everyone had! It was so great to see everyone come together for an evening of drinks and networking – the PA Life team certainly had a few sore heads the next morning. The party also saw the presentation ceremony for the PA Life Star Awards – check out the winners on page 58 of this issue! We’d also like to thank our amazing Partners who have helped make both the 2019 PA Life Christmas Party and PA Life Star Awards 2019 such a success:GOLD PARTNERS

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Level up your career with PA Life Courses!

PA Life has teamed up with New Skills Academy to offer our readers access to a hand-picked selection of essential personal and professional development courses. Available via the PA Life website and specially curated by an expert team, there are more than 100 courses available to help develop your career and yourself. www.palife.co.uk/course-bundle

3 Register for The Today’s PA Conference The Today’s PA Conference 2020 has now officially launched and Early Bird tickets are available! This educational event gathers together over a hundred delegates each year and offers high quality educational content as well as outstanding networking opportunities. www.todaysPAconference.co.uk

FIVE THINGS TO DO

Networking, learning and things to keep in mind

2 Register for the PA Show With a focus on personal development, the PA Show offers executive support professionals access to CPD accredited training, plus talks and discussions from leading lights in the ﬁeld. www.thepashow.com

IBTM World back to Catalonia

IBTM has conﬁrmed it has signed a new three-year contract with Barcelona Convention Bureau and Fira de Barcelona that will see IBTM World take place in the city up to and including the 2022 edition. www.ibtmworld.com

Work smarter with Capita

Capita Travel and Events is helping its customers optimise their travel programmes and encourage positive behavioural changes by running a series of Smarter Working workshops and providing a unique set of tools and data insight. www.capitatravelevents.co.uk

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Your PA Life Star Awards 2019 winners are… Meet the best PAs and EAs who are setting the agenda for 2020 and beyond... Earlier this autumn we set out to ﬁnd the top PAs, EAs and Corporate Bookers from across the UK as part of the PA Life Star Awards 2019 – and the winners were revealed at the PA Life Christmas Party! We were inundated with nominations, with the Finalists spread across four categories:- PA Of The Year, Rising Star, VA Of The Year and PA Life Club PA Of The Year. So without further ado, here are your 2019 Winners and a few words from each about what the Award win means to them and their careers…

We’d also like to thank our amazing Partners who have helped make both the 2019 PA Life Christmas Party and PA Life Star Awards 2019 such a success:-

RISING STAR Sponsored by Marriott Bonvoy Events

VA OF THE YEAR Sponsored by Parker Car Service

Cara Gaffney Office Space In Town “I am delighted to receive this recognition from an industry leading outlet. Being new to the PA world, this award has given me huge excitement and enthusiasm for what the future holds in my journey as a Personal Assistant.”

Lucy Everett Virtually Supported “I’m so delighted to have won VA of the Year! I’ve worked incredibly hard since I launched to get my business off the ground and make a success of it, so to be recognised for that is fantastic and makes all the hard work and long days and nights really worthwhile. I’m now even more excited to kick off 2020 with all the plans I’ve been working on for the last few months.”

PA LIFE CLUB PA OF THE YEAR Sponsored by MNKY HSE Abigail Jones Facebook “I am thrilled and honoured to have won the PA Life Club PA of the Year Award - I have been a member of the PA Life Club for years and always recommend it! Professional networking is extremely important, not just to my career but also to grow my own personal network and I have many friendships that I treasure as a result. It is amazing to be recognised and I really appreciate it, thank you so much!”

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PA OF THE YEAR Sponsored by AMEX Global Business Travel Sgt Claudine Martin Ministry of Defence “I am very excited to have won. I am very proud of my achievements and would like to thank PA Life for recognising my efforts. It was a fantastic event and evening and I am looking forward to what 2020 holds. I will continue to learn and develop as I go along.”

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