26
GEOGRAPHICAL COVERAGE Currently, Ridzlan & Partners Sdn Bhd is doing recovery for the whole Malaysia. This is inclusive of calling customer and also filed visiting through their last known address (business venue & house venue).
A
As Negeri Sembilan and Melaka are
C
Currently it is not economical for
easily accessible, these areas are
Ridzlan & Partners Sdn Bhd to open
covered from KL. Initial contact is
a few branches. Hence, collections
attempted by telephone. Irrespective
will be conducted through our office
of this a team of collectors make a
in KL. It is for our close monitoring
field visit to states every fortnightly.
and to reduce operational cost.
More frequent visits are made in the workload warrants it.
B
Similarly, Perak and Johor state are
D
As other major towns in Pahang like
covered and the same operational
Bentong, Mentakab and Temerloh
procedure as Negeri Sembilan and
are closer to KL they are covered
Melaka apply.
by a day trip (depend on number of cases).