Frequently Asked Questions

-19

What is the facemask policy within the recrea�on facili�es?

To reduce the health risk to patrons, instructors and employees, facemasks that cover the nose and mouth are required within Plano’s recrea�on facili�es for individuals 10 and up. Facemasks may be removed while ac�vely engaged in designated physical exercise/ac�vi�es where a distance of six feet from other individuals not associated with you can be maintained at all �mes. See the course descrip�on to confirm facemask requirements.

What else should I know about Plano Parks and Recrea�on’s health and safety protocols before coming to class?

Because we care about the health and safety of our patrons, instructors and employees, we ask that you comply with the following protocols when visi�ng a recrea�on facility: 1. WEAR A FACEMASK: Facemasks that cover the nose and mouth are required for individuals 10 and up within Plano’s recrea�on facili�es, unless ac�vely engaged in a physical exercise/ac�vity where facemasks are not required. See the course descrip�on to see if facemasks are required for your class. 2. SOCIAL DISTANCE: Patrons must maintain six feet of distance from others not a part of their household or associated with them at all �mes. 3. DO NOT LINGER: Patrons not ac�vely engaged in a recrea�on ac�vity or class or wai�ng to par�cipate, will be asked to exit the facility. Parent viewing is unavailable at this �me, and lingering before or a�er a class or workout is prohibited. 4. DO NOT ENTER IF SYMPTOMATIC: Individuals experiencing symptoms common to COVID-19 should refrain from entering the facility.

Can an instructor require facemasks even if Plano Parks and Recrea�on does not?

Yes. A class instructor may impose stricter health and safety protocols for their class than is required by Plano Parks and Recrea�on. Please see the class descrip�on for any addi�onal protocols being implemented.

I don’t see many of the classes I usually like to sign up for. Will addi�onal classes be added to the winter and spring sessions?

Due to the ongoing pandemic and our commitment to the health and safety of our patrons and staff, winter in-person classes are limited at this �me. We will gradually resume addi�onal in-person programming as condi�ons allow. Please be sure your email address on your Recrea�on Online account is current so we can keep you up-to-date as circumstances change. We will also share updates to winter programming on our web site and on social media.

When will programming for seniors be offered at the Sam Johnson Recrea�on Center?

Because those 65 and up are at higher risk for ge�ng very sick from COVID-19, the Governor and the CDC both con�nue to advise seniors to stay home if possible. We will con�nue to follow their guidance and consider resuming programs at the Sam Johnson Recrea�on Center as soon as it is safe to do so. In the mean�me, we encourage you to check out our list of online programming op�ons for seniors. Also, be sure to contact Sara Deats at sarad@plano.gov if you would like to begin receiving the Trendse�er, Sam Johnson Recrea�on Center’s monthly newsle�er, to stay up to date with online programming updates, and informa�on specifically for individuals 50+.

Will you be con�nuing online programming throughout the year?

Yes. Online programming, although a response to the pandemic, has been found to be popular with many of our patrons and therefore, we hope to con�nue to offer and even expand our selec�on of online classes. Please check our web site frequently for addi�ons to our online selec�on of classes.

Adapted Recreation............................................................ p. 4 Additional Information............................................................. p. 37 Aerobats................................................................................. p. 21 Aerobics.................................................................................. p. 29 Adult Sports.............................................................................p. 5 Aquatics.................................................................................. p. 6 Community Athletics................................................................ p. 11 Facility Directory (hours, locations, telephone)...........................p. 40 Financial Assistance................................................................p. 39 Frequently Asked Questions.................................................p. 2 Golf..........................................................................................p. 12 How to Register.......................................................................p. 38 Memberships...........................................................................p. 41 Oak Point Park Nature & Retreat Center....................................p. 13 Outdoor Recreation.................................................................p. 14 Pavilion Reservations..............................................................p. 37 Plano Stages............................................................................p. 37 Pool Hours.............................................................................p. 6 Recreation Center Programs Preschool........................................................................ p. 15 Youth............................................................................... p. 16 Adult................................................................................ p. 22 Refunds & Make-up Policy..................................................... p. 39 Swimming Lessons................................................................ p. 8 Tennis.....................................................................................p. 32 Volunteering.......................................................................... p. 37

The holidays allow us to reflect on “all things wise and wonderful.” As this year draws to a close, I am thankful for life, family, health and wellbeing, I am grateful for Parks and Recreation staff, who spent the better part of 2020 developing policies and procedures to serve the community and support public safety. I am thankful for you, our patrons, who have been so diligent in adhering to safety protocols, allowing us to welcome you back to our recreation centers.

As part of this effort, the City of Plano collaborated with Bureau Veritas, a facility inspection company, to review our re-opening protocols. I am proud to announce that the Department’s facilities protocols have received the Bureau Veritas Certification for Hygiene Safety Excellence. This means the City is meeting strict sanitation practices at our recreation facilities. Our patrons can feel safe at our facilities as we work together to keep everyone safe and healthy. I am also proud to announce this year’s Winter program catalog. This winter session includes more of our most popular programs. Inside you will find programs for children, adults, and seniors. For those not yet ready to return in person, we offer a variety of online options (page 31) for you to engage in during the winter months. We recognize the COVID-19 pandemic has been especially hard on our seniors. We look forward to the day when the virus is no longer a threat so we can resume programming at the Sam Johnson Recreation Center for Adults 50+.

Stay up-to-date with our department through our e-newsletter and by following us on social media. You can visit www.planoparks.org for project updates, informative stories, and general information on our parks, trails and facilities. From everyone at Plano Parks and Recreation, we wish you and yours a joyous and safe holiday season. Ron Smith Director, Plano Parks and Recreation

WINTER CALENDAR JANUARY 2021 FEBRUARY

1 New Year’s Day - Pecan Hollow Golf Course is open, all other 27 Spring registration begins 11 18 facilities are closed. Winter recreation classes begin Dr. Martin Luther King, Jr. Holiday - Administrative Offices and Oak Point Park Nature & Retreat Center are closed. Carpenter MARCH 8 PISD Spring Break 15 Spring recreation classes begin

Park, Liberty, Oak Point and Tom Muehlenbeck Recreation

Centers, Plano Aquatic Center, Sam Johnson Recreation Center,

High Point Tennis Center and Pecan Hollow Golf Course are open regular hours.