Franchise New Zealand - Year 30 Issue 02 – Winter 2021 by Franchise New Zealand

BUY YOUR OWN BUSINESS

Winter 2021

franchise.co.nz

Year 30 Issue 02 $8.95

READY FOR

LIFT-OFF Is now a good time to buy a franchise?

Westpac Directory of Franchising Over 275 different franchises

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INSIDE | tips & traps | eco-friendly franchises | getting good advice

We Speak Your

Language At CrestClean we are hugely proud of our cultural diversity with franchise owners from over 54 countries, all operating successful cleaning businesses.

To celebrate we invited some of our franchise owners to share their stories in their first language. In a series of unique individual videos, hear what they most enjoy about being a CrestClean business owner.

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WATCH THEIR STORIES

crest.co.nz/filipino

crest.co.nz/mandarin

crest.co.nz/fijian

crest.co.nz/korean

crest.co.nz/spanish

crest.co.nz/fiji-hindi

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We have franchise opportunities all around New Zealand. Call for an information booklet: 0800 273 780 or visit crest.co.nz Find us on Social Media!

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/crestfranchises

@crestclean

GET READY FOR GROWTH. As the global economic outlook improves and confidence starts to return, it’s time to get ready for growth. Many people are realising that franchise business ownership could be the opportunity they have been looking for to reinvent their careers, or live life on their own terms.

Goodwin Turner are franchise specialists with a team of industry leading legal experts. You can be assured of receiving practical commercial advice and individually tailored solutions that will add value to your business.

Successful franchises rely upon good structures that enable franchisees to succeed and grow. We understand what it takes to turn a thriving business into a viable franchise by laying the legal foundations to help you reach your goals. Create or maintain your own successful franchise system with legal specialists who focus on getting the legal nuts-and-bolts right - advice on franchise agreements, contractual obligations and fair trading regulations, through to intellectual property, corporate structuring and employment law.

For sound legal advice you can rely on – call us today.

Global Law Experts – Franchise Law Firm of the Year – 2014-2021 Who’s Who Legal – Recognised Leader in Franchise Law – 2017-2021

Franchising | Property | Intellectual Property | Employment | Commercial & Contract

09 973 7350 info@goodwinturner.co.nz goodwinturner.co.nz 15828_Franchise Advert_Winter2021_FA.indd 1

24/05/21 12:18 PM

Home-based Minimal overheads No debts New Zealand’s leading refreshment vending franchise Originating back in 1991 with honesty snack boxes, today the franchise operates highlysophisticated food vending, hot and cold drink, and coffee machines in workplaces around the country – as well as the honour vending boxes. Franchisees select high-traffic locations and re-stock the machines with a range of snacks, healthy foods, confectionery and drinks. Group buying power means that each franchisee can enjoy a healthy margin on some of the country’s most popular food and beverage brands New and existing businesses are available as some long-standing franchisees prepare to retire. Investments range from $50,000 to $250,000. Start-up franchises are available in most main centres from $100,000, including new cashless-enabled machines. Contact Philip Horrocks 0800 955 965 philip@provender.co.nz

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For over a year, it seems that all we’ve been talking about is lockdowns, the border closures, and how fortunate New Zealand has been compared to most of the world. Now it’s time to look forward to the time when life starts to return to normal. Yes, there are still concerns but – as our cover story suggests – if you’ve been putting off buying your own business, there are plenty of good reasons to stop waiting and start doing. The secret to success will be doing your research and choosing a business that really can deliver what you are looking for – not just in money terms but in lifestyle, enjoyment and satisfaction. When I interviewed Dave Gerrie, who has been an Ecomist franchisee for 20 years, I asked him how he had maintained his obvious enthusiasm for so long? His reply was that there was always something new to learn, and that being part of the franchise and making a contribution to other franchisees’ businesses was rewarding (see page 38). It was Dave who came to mind when I read Greg Nathan’s article What do excellent franchisees have in common? All franchisees within a system start with the same tools and training, but some achieve more than others – why? Greg studied over 2,000 franchisees and found five key areas that impact on their satisfaction and results. Before you start looking, read his article on page 40 to make sure that you choose a business in which you can excel. There’s plenty of other advice in this issue, too. Daniel Cloete talks about getting the right funding (p22), Michael Bright provides a mature perspective on what can go wrong and how to avoid it (p28), there are helpful questions to ask about support (p46), a look at eco-friendly franchises (p53), tax tips from Philip Morrison (p74) and a reminder why it’s essential you take professional advice before buying any business (p56). As always, there are also profiles of new and established business opportunities, many featuring other excellent franchisees like Dave. All these people started where you are now and went on to build successful businesses through franchising. If you want to join them, read on. It’s time to get ready for lift-off.

Simon Lord Publisher, Franchise New Zealand

Put Yourself in the Picture

PS. If you want another copy of this magazine for yourself or a friend, call 0800 FRANCHISE or visit www.franchise.co.nz to get a free print or digital issue

PUTTING PEOPLE in BUSINESS

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‘You don’t need to be super-smart to succeed at this – you just need a can-do attitude and a reasonably outgoing personality. If you’ve got those, then you should do well.’ Jamie and Linda Parker, Hawkes Bay read more at: www.franchise.co.nz/shunts/626

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Published by: Franchise NZ Marketing Limited PO Box 308 089, Manly 0952 New Zealand P 0800 FRANCHISE (0800 372 624) info@franchise.co.nz www.franchise.co.nz ISSN 1172-059X (Print) ISSN 2324-5204 (Digital) Designed and produced by CDQ Design for Marketers P 021 64 45 45 paul@cdq.co.nz Principal: Paul Donovan

READY FOR LIFT-OFF

Looking to launch into your new future? Here are 10 good reasons why now is a good time to buy a franchise

Tips And Traps 28 12 For Franchise Buyers 40

What Do Excellent Franchisees Have In Common? Franchise lawyer Michael Bright explains how to get off Buying a franchise to the best possible start is only the start

Eco-Friendly Franchises Finding business opportunities to suit a changing world

Welcome to New Zealand's BUY YOUR OWN BUSINESS magazine 6 Ready for Lift-Off Looking to launch into your new future? Here are 10 good reasons why now is a good time to buy a franchise 9 Doing Business Better High Performance franchisees improve businesses throughout the country 11 Winning Ways Rodney Wayne is a proven formula for business success 13 Blind Ambition Blind Ideas is a new opportunity based on years of success 15 Switching Roles Corporate Cabs proves the value of a good reputation in a changing world 16 Updates From Our Website A selection of some of the recent news stories from www.franchise.co.nz 19 Jump Into Business Young Jim’s Test & Tag franchisee makes a wise decision 21 Fast Forward Couple find V.I.P. Home Services is the springboard to a new future

22 Structuring Funding And Reducing Costs Daniel Cloete looks at issues that may influence your cost base and how to make sure assets are funded appropriately 25 People Helping People As a Paramount franchisee, you’re never short of support – or customers 27 For The Love Of Books A much-loved Poppies Books franchise is for sale in a popular location 28 12 Tips And Traps For Franchise Buyers Franchise lawyer Michael Bright explains how to get off to the best possible start in your new business 33 Tips For Great Franchising – Part 7 Franchize Consultants share seven more practices to build excellent franchises 35 Drawing The Crowds Seasons Art Class franchisee adds more and more sessions to meet demand 36 What Happens Next? Franchisors urged to complete new survey to help sector create the future

38 Dealing With Uninvited Guests Ecomist’s franchisees provide a pest management system for business of all kinds 40 What Do Excellent Franchisees Have In Common? Buying a franchise is only the start – building a business takes longer. Greg Nathan explains how to work the wheel of excellence to achieve success 43 Passing The Test For Jacky Dobson, her AA Driving School franchise has been a dream come true 45 Going Ballistic InXpress franchisee builds recurring income with every sale 46 Questions To Ask About Support What support will you get as a franchisee? Here’s how to find out 47 Building Big Business Green Acres and Hire-A-Hubby launch game changer for managers and entrepreneurs 49 Spring Into Action ActionCoach franchisees enjoy a variety of challenges and significant returns

Winter 2021 Year 30 Issue 02

51 A Damn Good Earner Touch Up Guys franchisee has no regrets 53 Eco-Friendly Franchises Finding business opportunities to suit a changing world 55 Better Than A Rental Landlords turning to Speed Queen laundromats to provide good returns 56 Buy Yourself Peace Of Mind Buying a franchise can be a great way to get into your own business – but there’s still an element of risk involved. That’s why using the right advisors is essential 74 Taxing Times Franchise Accountants offer 10 tax tips to help franchisees be tax wise and keep calm 60 Westpac Directory of Franchising Comprehensive details and investment levels for over 275 franchise and master franchise opportunities. Also includes advisors and index to advertisers

Westpac Directory of Franchising Over 275 different franchises

Editor Simon Lord Client & Publication Co-Ordinator Zara Askew

Contact

For information about subscriptions, advertising or other matters, please ring us on 0800 372 624 or email info@franchise.co.nz

Business Development Copyright Sally Knight All Franchise New Zealand Writers media are copyright ©Franchise Glenn Baker NZ Marketing Ltd. and no part Crispin Caldicott may be reproduced without the Ross Lindsay specific written permission of Catherine Lord the publisher.

Submissions

70 Specialist Advisors

The publisher in its sole discretion reserves the right to refuse to publish any advertisement received if the publisher considers that the publication of such advertisement would be undesirable in any way.

73 Other Services

Disclaimer All franchise and business opportunity features included within this publication are paid advertorial approved by the client concerned. Inclusion of any franchise system, business opportunity or professional advisor within this magazine does not imply endorsement by the publisher or the FANZ. Persons entering into franchise agreements are strongly advised to seek their own professional advice. Neither the publisher nor the FANZ accept any responsibility or liability for views or claims expressed in Franchise New Zealand. Opinions expressed by contributors are their own and not necessarily endorsed by the publisher or the FANZ.

Cover Image: www.istockphoto.com/3DSculptor

60 Franchise and Business Opportunities

Looking to launch into your new future? Here are 10 reasons why now is a good time to buy a franchise

he idea of launching your own business is both an exciting and scary one at any time, and in the wake of a global pandemic, it might seem crazier than ever. But if you’ve ever wanted to be your own boss, now could be the best possible time to make the move – providing you make the right move. Buying a franchise can help you there, because you can see how the business model performs before buying it, and there are plenty of opportunities available across all sorts of industries. You’ll also get the training, support, systems and marketing you need to get yourself established, not to mention the buying power that comes with being part of a larger group. All these things add up to reduce the risk, and increase your chances of success. So why is now a good time to make the move? Let’s count down some key reasons why you – and your new business – could be ready for lift-off.

Changed lifestyle

New Zealand might have come through the pandemic better than many other countries, but lockdowns and border closures meant that many people became aware of their lifestyle preferences. You don’t need to commute constantly; you can work from home if you choose; you don’t need to live in the city and, best of all, New Zealand has some wonderful regions where all these choices can be enjoyed without having a massive mortgage hanging over you. Instead, you could invest in your own business and live life on your own terms.

New options

A franchise can offer you a new career, an opportunity to turn an interest into a business, a chance to work with a family member or friend. It can create an income, a return on investment, and an appreciating asset. According to pocket and preference, you can start a new outlet from scratch and make a larger capital gain for yourself or take over an established business with existing cashflow. Some franchises also allow you to work parttime, either in addition to a full-time job, as a secondary source of income, or as a way to build up confidence or experience before going full-time. There are also semi-passive investment franchises such as vending, cabin hire and laundromats.

Where to invest?

New Zealanders have traditionally been big investors in property, both in terms of owning their own home and having a rental or two for retirement income. Much of the appeal of such investments lies in the expectation of constantly growing property values and the lack of a capital gains tax. While the current

Government has ruled out a CGT (for now), recent changes to housing policy have removed the tax deductibility for interest costs associated with residential property investment. Along with the extension of the bright-line test from 5 years to 10 years, this will further reduce the commercial benefits of residential property investment – see Updates on page 16. Bank interest rates have been at historic lows for some time, and seem unlikely to rise considerably any time soon, so where do you invest instead? While cryptocurrencies, the share market and gold all have their fans (and their risks), if you have the desire to own your own business, a franchise can be a good option.

More efficient franchise models

The last 18 months have been tough for all sorts of businesses, and franchises are no exception. Many business models have been stress-tested and come out stronger, with a renewed focus on franchisee profitability, not just sales growth. Franchisors have looked at ways to reduce costs for both new and existing franchisees. In some cases, more efficient or online training has enabled them to reduce upfront fees. In other cases, they have renegotiated prices or terms with suppliers; introduced new systems to manage costs; or found ways to improve productivity or reduce wastage. All these changes add up to produce a better bottom line for franchisees.

Better relationships

During tough times, franchises also score over independent business owners in having a support structure – not just a franchisor team of experts in different disciplines, such as marketing, purchasing, digital systems and operations, but also a network of fellow franchisees who share the same issues and are also looking for solutions. During Covid, franchisors and franchisees came up with a lot of new ideas and, because of their size, were able to test and implement solutions quickly. There was more communication than ever. As a result of this, many franchise relationships grew stronger. For franchise buyers, this created a perfect opportunity to see how a franchisor performs and what support really looks like with a brand. You can learn a lot about a brand by asking current franchisees about their experience – see Questions to Ask About Support on page 46.

More choice of locations

If your preferred franchise will operate from premises, there’s never been a better time to look. Sadly, the pandemic saw a number of businesses close their doors for good, leaving empty shops available and landlords looking for

new tenants. In many cases, those were good locations – it was just that the previous business wasn’t carrying enough reserves to be able to ride out the lockdowns and lack of foot traffic. It means that there are now some good deals to be done. You’ll also be able to see how the landlord worked with their tenants during the various alert levels. The majority of commercial landlords tried to help; a notable few were totally unsympathetic. Franchisors learned from those lessons – and, as a new tenant, you get to choose where you go – see Leases & Landlords at www.franchise.co.nz/articles/3332.

New or existing?

Over the past 18 months, many franchisors focused on supporting their existing franchisees rather than growing their network. As things improve, they are now looking for new franchisees for many areas around the country, including the growing regional centres. This means a wide range of new start-up opportunities with advantages such as price, potential capital gain and choice of locations – see Why Buy New at www.franchise.co.nz/ article/2724. At the same time, a wide range of existing outlets are likely to come on the market as franchisees start to consider moving on. Many were ready to sell or retire, but kept running the businesses which provided a good, reliable income; others were unable to sell in such uncertain times. Good established businesses with established cashflow will always fetch a premium, but there will also be others where owners are keen to sell in order to get on with their other plans. There will also be cases where, sadly, some franchisees have exhausted their reserves or energies and have to sell. These businesses may require more work to recover, but if they are in good locations and the new owners are not carrying too much debt, they could prove to be excellent opportunities. Potential buyers should look at past performance, talk to the franchisor and, as always, consult a specialist franchise accountant.

Money is cheap

For the past few years, interest rates have been at historic lows, making borrowing to fund a new business more affordable than ever. At the same time, property prices have gone on rising, giving many people greater equity in their homes and increasing their borrowing power. Borrowing against your property is one of the cheapest ways to fund a business purchase, although it has to be properly planned – see Structuring Funding and Reducing Costs on page 22. You also have to ensure that you allow for rising interest rates during the term of the loan, although these are expected to remain at

Franchise New Zealand

Winter 2021

Year 30 Issue 02

relatively low levels for the foreseeable future. This is another area where taking professional advice is important. However, banks are very interested in funding good franchises because of the way they performed during the pandemic. They will review each opportunity on a case-by-case basis, of course, but where a franchise has a strong track record and the business proposition and security stacks up, funding will be available. It’s also worth noting that both franchisors and funders will more than ever want to make sure that new franchisees are properly resourced. This should be reassuring for would-be franchise buyers: undercapitalisation is one of the main causes of business failure, so to have people helping you avoid that situation reduces your risk – see Taxing Times on page 74.

Improving markets

As the global economy starts to improve, so New Zealand will benefit. Commodity prices are strong and, although we might not show the double digit growth of some other economies, that’s because we didn’t decline as much. We’re actually pretty well-placed for the future. Our vaccination roll-out might be slower than ideal, but is underway and the borders will open again. While some of the New Zealanders who returned during Covid-19 will be lured back overseas, there will be pent-up demand from visitors eager to see relatives again, tourists keen to experience our country, people wanting to work here and immigrants looking for a better life. It won’t happen overnight – but it will happen.

Ready for summer

2022 might seem like a long way away – but if you’re thinking of getting into a new business, that’s not far at all. Finding the business you want, doing your due diligence, arranging funding and then going through training will all take time, even before you open your doors or get your show on the road. Even then, no matter how good the training, you won’t be fully up to speed with your new role for the first few months. It will take a while before all the little everyday tasks become automatic and you can start to focus on working more efficiently, building your customer base and increasing your profits. Success in business is partly a matter of timing. That’s why, if you want to change career or own your own business, it makes sense to start now and get valuable experience under your belt before things really get going.

We have lift-off

For all these reasons, now could be a great time to make the move into business ownership. Start your own countdown now and get ready for lift-off. franchise.co.nz – PUTTING PEOPLE IN BUSINESS

READY FOR

LIFT-OFF 7

New Zealand’s

MOST AWARDED Café Franchise

The Coffee Club Success Story: Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ

65 cafes in New Zealand & 450 worldwide. Continued expansion plans. Flexibility & life balance with an established brand. Excellent training and ongoing support. Preferred bank finance arrangements. National marketing benefits. 5 time winner - F&B Franchise System Award. 2 time winner - Supreme Franchise System Award. 4 time winner - Supreme Franchisee Award. Winner of the Contribution to Community Award. Winner of the Media Campaign Award.

New Opportunities Available: Wynyard Quarter, Auckland Greenhill Service Centre, Hamilton Northlands Shopping Centre, Christchurch High Street, Rangiora Richmond, Nelson Emerson Street, Napier Devon Street East, New Plymouth To find out more contact Brad on 027 526 3333 or brad@thecoffeeclub.co.nz

www.thecoffeeclub.co.nz thecoffeeclubnz

Opportunity: Business & Commercial

High Performance helps clients identify strengths and learn new habits

DOING BUSINESS BETTER High Performance Training & Coaching franchisees improve businesses throughout the country

even Maharaj is one of New Zealand’s most successful franchisees in the food industry, with 11 stores. When he started working with Frikkie Le Roux a few years ago, Deven already had 30 years’ experience and owned 5 Subway franchises. You might have thought he knew it all – but when he took on Frikkie to help him grow his business and develop his store managers while giving him more family time, the results were impressive. His Key Performance Indicators improved by between 45-75 percent across all his stores, and one category increased by a massive 300 percent! Deven’s story is one of a number that Frikkie uses to demonstrate the effectiveness of High Performance Training & Coaching. He and his wife Pao have worked with almost 100,000 people worldwide, including many real estate agents, brands such as Toyota and BMW, IT companies and a variety of franchises too. In 2019, Frikkie and Pao launched the High Performance franchise. Just 18 months later, there are already 8 franchisees around New Zealand using the same approach to deliver results for their clients, and Frikkie is looking for around 20 more to meet demand.

Changing behaviour to get results ‘What makes High Performance different is not just the results we get, but the way that we get them,’ says Frikkie. ‘A lot of business coaches train from their own experience, but we use a variety of proven tools to help our clients identify their KPIs, develop strategies to improve results, and then create behavioural change to achieve their goals. ‘The initial training is usually carried out in person, although it can be done online, either by the franchisee themselves or one of our High Performance coaches who can present in English, Chinese or Thai. This takes the client’s team through the appropriate module (there are seven core programmes to choose from), and then we set up online KPI measurement and reporting systems. We then support our clients through Zoom or Microsoft Teams with weekly calls over a period, so that they can identify their strengths and learn new habits which help them to deliver in every area. ‘All our programmes are eligible for the NZTE Regional Business Partner Programme, and qualifying businesses can receive up to 50 percent funding. Frikkie and Pao Le Roux: ‘It’s about having the right mind-set and a can-do attitude’ franchise.co.nz – PUTTING PEOPLE IN BUSINESS

‘It works. One of our clients, Trudy Boyce from Barfoot & Thompson, reckons that for every dollar she invested with us, she got 24 dollars back. Our franchisees really can make a difference.’

Have you got the right attitude? Frikkie says that the High Performance franchise isn’t for everyone. ‘Quite honestly, we have had over 250 applicants in the last 18 months and only appointed 8 franchisees, so you can see how important it is for us to get the right people. We want franchisees who have business or sales experience themselves, people who want to help business owners, and people who are able to talk at director level. ‘Your role is to get new clients on board. You need to be able to relate to people, determine their needs, hear their problems, and help them move forwards and achieve real long-term results.’ Franchisees can come from any background, but Frikkie says that it’s important to have a strong network within their sector. ‘You aren’t limited to a geographical territory, so if you have a background in, say, engineering, we will encourage you to go back to that industry, focus on it and work on getting referrals. We’ll support you in achieving your own KPIs, and our sophisticated online systems mean that all our franchisees can see who is working with whom. ‘Our products have a high value, so just two programmes per month would generate around $100,000 per year, but it’s possible to do much more than that – one of our new franchisees did $90,000 in their first two months. It’s about having the right mind-set and a can-do attitude.’

Flexible model The High Performance franchise is a highly-flexible business model, says Frikkie. ‘You can operate from home, set your own working hours, and employ people or not as you choose. The initial investment is just $60,000 +gst, and we will provide all the systems, tools, training and marketing to help you get established. There’s also a high level of ongoing support to ensure that you achieve the same great results as your clients, with weekly business development meetings on a one-toone basis and regular training. ‘This is a real opportunity for the right people to make a difference to the performance and productivity of New Zealand businesses, and to help unlock the potential they possess. As a High Performance Training & Coaching franchisee, you can help any business owner in New Zealand have a better work/life balance, increase profit and reduce costs. If you want to be part of that, while running a successful business of your own, call me now.’ And the last word goes to Vic Wilson of IT360, who started working with High Performance franchisee Steve Clark during the depths of Covid. ‘I have to say, the results have been fantastic. We really appreciate it – I highly recommend them to you.’

Advertiser Info

High Performance Training & Coaching Ltd www.highperformance.kiwi.nz Contact Frikkie Le Roux P 021 110 4738 frikkie@highperformance.kiwi.nz

FranMag_CrestPC_186x135_Layout 1 29/08/18 11:37 AM Page 1

Taking care of business Low cost, guaranteed income Property Care franchises available Crest PropertyCare is a new division of CrestClean, which offers a business suited to practical, hands-on people who would enjoy looking after the grounds and outside areas of buildings. We provide property caretaking services to our commercial customers and schools. With industry-leading training and great local support, a Crest PropertyCare franchise is a rewarding business. Call 0800 273 780 or visit www.crestpropertycare.co.nz See opportunities in our prosperous regional towns: www.crest.co.nz/move-to-the-regions

Passionate about natural health? Join the Health 2000 Group today! You will receive: •

The opportunity to be part of a leading Kiwi co-operative

•

A low-cost membership

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Fantastic buying power with a large range of brands

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Supportive training systems

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Operational support with entrepreneurial freedom.

If you desire to run your own wellbeing business contact: Alan Morpeth alanm@health2000.co.nz | 021 655 920

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Franchise New Zealand

Winter 2021

Year 30 Issue 02

Opportunity: Health & Beauty

Rodney Wayne is a proven formula for business success

Jay Daji and Dinple Dullabh: ‘Rodney Wayne has given me a great lifestyle with flexibility and a lot of opportunities’

WINNING Ways R

odney Wayne is the best-known brand in hairdressing in New Zealand – but did you know it’s also one of the country’s oldest franchises? The company has over 40 years’ experience in the hairdressing industry, and during that time has helped many people develop sizeable and highly successful businesses. ‘Some of our franchisees have had no hairdressing experience at all, while others have started as stylists and grown to become salon owners themselves,’ says Julie Evans, Rodney Wayne’s CEO. ‘We provide the framework, the systems and support services, and they inject their management skills, enthusiasm and finance to operate the business.’

From the very start Dinple Dullabh, who owns two Rodney Wayne salons in Botany and Ormiston with her husband Jay Daji, is a great example of how the franchise works. ‘Rodney Wayne has been a big part of my life from the very start,’ Dinple says. ‘At 22 years old, I started as an apprentice in Rodney Wayne Wellington before becoming qualified, and then transferred to the St. Lukes salon in Auckland, where I worked for four years. It was a massive change, but Rodney Wayne provided a great environment for me to thrive. From here on, I became Stylist Of The Year and won the Recognition of Excellence award. When I became pregnant, I stayed at home for the next ten years and focused on my family, but seven years ago Rodney Wayne presented me with an opportunity to take up the franchise for the Botany salon. As I have always had a passion for the brand and the system, I had no doubt – and fortunately, my husband was right beside me, to help with this new venture. ‘With all the help from him and the Rodney Wayne support office, I’ve built up a very productive team at Botany. They are an essential key to

our salon taking out multiple awards, including winning Salon of the Year last year.’ And 2021 has seen Dinple take another big step with the opening of her second salon in the newly-built Ormiston Town Centre. ‘I was faced with an array of new challenges, from finding new highperforming team members to dealing with more disruption from Covid,’ Dinple admits. ‘But these learning curves meant that I was able to come out stronger, and proved the value of the support from Rodney Wayne and my amazing team.’

Thrive and succeed Dinple reflects on what she has achieved as a franchisee. ‘Not only has Rodney Wayne given me a great lifestyle with flexibility and a lot of opportunities, but it has taught me how to sustain a work-life balance,’ she says. ‘The franchise has taught me how to run a productive salon and team, and what it means to have a successful business. ‘My journey from being a technician, to a stylist, to owning two salons myself, is testament to how far passion and drive can take a person. With the support, systems and environment created by Rodney Wayne, anyone can thrive and succeed.’

Opportunities for you Julie Evans says that Dinple’s move into multi-unit ownership demonstrates both the value of the franchise and the potential the brand has to offer. ‘We now have over 50 salons and Shampoo ‘n’ Things shops around the country, and several of our franchisees own multiple outlets now. That speaks volumes for the quality of our business model – it really is a proven formula for success. We offer established business systems, group buying and brand awareness from the country’s largest hairdressing franchise, and training to ensure that salons stay right up-to-date with global trends.

Dinple and Jay’s new salon in Ormiston

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

‘If you are a motivated ‘people person’ with business nous and a commitment to excellence, we invite you to find out more about the hair industry. Rodney Advertiser Info Wayne has both existing and Rodney Wayne new opportunities around www.rodneywayne.co.nz the country at a variety of Contact investment levels. Contact me franchising@rodneywayne.com and find out more.’

Opportunity: Home & Building

BLIND AMBITION Blind Ideas is a new opportunity based on years of success Paul Whitehead: ‘Massive earning potential’

hen your client list includes everywhere from Eagles Nest, Northland’s favourite retreat, to big brands such as Honda and Spark, you must be doing something right. It’s given Blind Ideas a national reputation for innovation and excellence, and now the company is launching as a franchise. This is a high potential opportunity ideal for those with sales experience and an eye both for interior design and commercial opportunities. With more than 21 years’ experience in home furnishings and textiles sales, Paul Whitehead launched Blind Ideas in 2006 after he and his wife Anette returned from extended overseas travel to Paul’s hometown, Whangarei. ‘My vision was for a blind business targeting the middle and top end of the residential market,’ recalls Paul. ‘I discovered that, when digitally printed, blinds could be transformed from being just light-filters and block-outs to stunning one-of-a-kind photographic and design statements. ‘Achieving the standards I wanted took almost a year of research and development before I was ready to register Digiblinds® as exclusive to what would become Blind Ideas.

to franchisees, leaving you free to focus on building your business, making sales and delivering outstanding customer service.’ Paul is selling the original Blind Ideas Whangarei & Bay of Islands franchise (currently under contract) as an established business. ‘My focus now is on helping franchisees develop and grow their own businesses, and on developing new ideas that will further add to their earning capacity. ‘If you have sales experience and an eye for design, can work with both homeowners and commercial clients, and are looking for a profitable new business opportunity with a unique and growing range of products, contact me today – wherever you are. The time has come for Blind Ideas.’

‘Another reason for being so particular was the income potential of Digiblinds roller blinds for creating eye-catching window advertising and brand exposure. Far more versatile than signage applied direct to glass, this use of Digiblinds is a success story in itself and adds massively to a franchisee’s earning potential.’

Advertiser Info

Blind Ideas www.blindideas.co.nz Contact Paul Whitehead P 0-9-438 8345 M 021 254 8275 paul@blindideas.co.nz

Franchises For Sale!

National demand From small beginnings in Paul’s garage, Blind Ideas soon took off in the Whangarei and Northland region with sunscreen and shade blinds, motorised blinds, venetian blinds, roller blinds and vertical blinds all carrying the company’s special touch. With UV-protected and mouldresistant fabrics, the company kept innovating. As a result, the internet, word of mouth and referrals from national clients have taken sales and awareness of Blind Ideas and Digiblinds throughout New Zealand. ‘Now we need feet on the ground all over the country to respond to demand,’ Paul explains. ‘We realise franchising is the best way to do that, so we’ve worked with a specialist to create an effective business model that offers a profitable opportunity for the right people.’

Everything you need ‘This is essentially a home-based business in a box. It includes the rights to market Blind Ideas and Digiblinds in exclusive territories with samples, marketing collateral, franchise manuals and everything else you need to get up and running. We’ll provide one-on-one training for measuring, quoting, ordering and installation, and a purpose-built app which enables you to quote on the spot and send the order direct to us for manufacture here in New Zealand. With the Digiblinds process, we are able to have unique images on blinds to help your clients realise their ideas. ‘The investment required is $50,000 +gst. You’ll also need a Toyota HiAce or similar van to be fitted out as a mobile showroom.’

Guaranteed payment And there’s another bonus, too. ‘Best of all, we will handle finance and administration for you, including gst registration and filing gst returns, setting up Xero, and invoicing clients,’ says Paul. ‘Payment is guaranteed franchise.co.nz – PUTTING PEOPLE IN BUSINESS

After 20 plus years developing our brand and systems in Northland, we are ready to expand into the rest of New Zealand.

No experience is required, however a knowledge of interior design and colour co ordination would be beneficial. We are looking for driven sales people who aren’t afraid of a bit of hard work to reap the rewards of this profitable home based business.

Call Paul P. 0800 blindguy M. 021 254 8275 E. paul@blindideas.co.nz www.blindideas.co.nz

COMING SOON... For more information, scan the code below or go to: www.corporatecabs.co.nz/careers/

Business & Commercial

Corporate Cabs proves the value of a good reputation in a changing world

SWITCHING ROLES T

he last year has seen closed borders and changing regional alert levels reduce both international and domestic flights. All sorts of travel businesses suffered badly, but Corporate Cabs had the adaptability and foresight to survive – and now thrive. That’s why the company is looking for 50 new franchisees this year in Auckland, Wellington and Christchurch. If you’re looking for a flexible part-time opportunity and have high standards of presentation, Cameron Allison wants to hear from you. Cameron is CEO of Corporate Cabs, which was founded over 20 years ago to provide corporate executives, individuals and visitors with the highest level of service. ‘Our reputation has served us well as people started travelling again,’ he says. ‘People trust Corporate Cabs because they know that we are clean, tidy and above all safe, and that makes all the difference. As a result, our ride volumes per vehicle are actually higher than they were pre-Covid, and some of our owner/driver franchisees are already earning more than they were before. That’s only going to increase.’

‘I wanted to be my own boss, bring in some money, and do something different,’ he recalls. He saw Corporate Cabs as an extension of his previous management career – he knows what’s important to busy businesspeople and found his mix of professionalism, friendliness and attention-to-detail suited his new role perfectly. ‘There’s always work available through the company if I want it, but I work mostly with regulars these days,’ says David. ‘Developing those personal relationships, getting to know people – that’s the best part of my job. As for earnings, it’s up to me really. If I want to take it easy for a while, I can; if I’m keen for a bit more spending money, I can bring home $1500$2000 a week after costs.’ Cameron says peak hours for Corporate Cabs are 6.30-10am and 3-7pm. ‘Plenty of our franchisees do both and earn good money, while others choose to do one or the other and still make a reasonable living and get to meet interesting people. They can also employ another driver to do the other shift, so the vehicle is still earning; some franchisees even own two or three vehicles and lease them out.’

Moving with the times

Low investment

The demand for Corporate Cabs has also been fuelled by a new userfriendly passenger app, which has increased ad hoc bookings. ‘While the corporates still make reservations in advance and many regular clients still book their favourite drivers, we’ve seen a big upswing in bookings from those who want a taxi right now. The ride share apps, with their surge pricing and variety of vehicles in different conditions, can’t offer the quality that we do.

The initial investment required is $11,500 +gst, which includes full training and uniforms, and can be paid off over a 3-year period if required. ‘We want to make it as easy as possible for the right people to join us,’ Cameron explains. ‘Then there are a variety of options for funding the vehicle, from outright purchase, to lease, to home loan. We have indicative financial modelling for each option, so you can see exactly what you can make on a monthly basis. There’s plenty of demand, so you’ll always be given jobs through our system if you want them. Some of our franchisees are banking $90-100,000 a year from a single vehicle.

‘Over 50 percent of our bookings are now automated via the website or the app, but we still deliver a premium service in quality European vehicles with well-presented, courteous drivers who will lend a hand with the luggage – all those little details that make a huge difference to the customer.’ Today’s Corporate Cabs franchisees mostly drive high-end Skoda Superb vehicles but, looking to the future as always, Cameron says that there is a whole new fleet of electric vehicles on the way which will operate under a separate brand – Switch. ‘That will help meet the need of corporates looking to reduce their carbon footprint,’ he explains. ‘It’s another option we can talk about with potential franchisees.’

Life behind the wheel So what’s life like for a Corporate Cabs franchisee? David Swan bought his first Corporate Cab 11 years ago, and is still enjoying the flexibility it offers.

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

‘Also, there’s no monthly levy – just a percentage on actual earnings, so if you take time off to have a holiday or see your grandkids, you don’t pay anything.’

Take pride Cameron says that many Corporate Cabs drivers have a similar story to Dave – they’re often people who’ve had successful careers in another industry who wanted a change and greater control over their lives. ‘We look for people who aren’t just great drivers, but also take immense pride in offering that premium service,’ he says. ‘We have existing demand in the main cities waiting for people right now. In addition, there’s the “clean sheet” opportunity offered by our new Switch brand, which will reward new young franchisees and early adopters with their choice of regular clients. ‘If you take pride in what you do, enjoy meeting interesting people and want a business of your own that offers huge flexibility, contact us now.’

Advertiser Info

Corporate Cabs www.corporatecabs.co.nz/careers Contact Dave Thornley P 0800 789 789 dave@corporatecabs.co.nz

news

UPDATES FROM OUR WEBSITE Our pick of the top stories from www.franchise.co.nz

Franchise New Zealand is much more than a magazine. To keep up-to-date with news about franchising in New Zealand and interesting stories from overseas, go to www.franchise.co.nz, sign up for our free newsletter and follow us on Facebook or LinkedIn. Here’s a summary of some recent stories – read the full articles on the site.

McDonald’s impressive shopping list

McDonald’s New Zealand spent $156.9 million on ingredients from New Zealand’s primary industries in 2020. A further $222.5 million of produce was exported, bringing the total spent with Kiwi producers by McDonald’s to $379.4 million.

McDonald’s shopping list included: – Over 10 million kilograms of potato products purchased and consumed locally in 2020 - the equivalent weight of 900 city buses;

‘It’s great to see our yearly contribution to the New Zealand economy sitting at $156.9 million, even with our four-week closure in lockdown,’ says McDonald’s Managing Director Dave Howse. ‘We are proud of our long-term supplier relationships. In 2020, nearly 90 percent of all the food we served was manufactured in New Zealand from local and imported ingredients.’

– 5.3 million litres of milk purchased for local restaurants - enough to fill 88 standard swimming pools; – In addition to the 6.03 million kilograms of beef used locally in 2020, 25.31 million kilograms was exported globally to other McDonald’s markets.

• Xero’s new Small Business Index shows that the small business sector is performing better than average. The index rose 17 points to 122 in March, up 16 percent from February, and all four sub-metrics of sales, jobs, time to be paid and wages improved during March. It was the second month the index was above 100, indicating that overall small business had made a solid start to 2021, Xero said. • Australia is to establish a mandatory Franchise Disclosure Registry from 2022, raising concerns about

Recent changes in the Government’s housing policy have removed the tax deductibility for interest costs associated with residential property investment. This new policy, along with the extension of the brightline test from 5 years to 10 years, will further reduce the commercial benefits of residential property investment. Chris Small, managing director of ABC Business Sales, says that one side-effect of the changes will be to encourage people to buy businesses instead. ‘Business ownership continues to be exempt from any capital gains tax and all interest costs continue to be 100 percent tax-deductible,’ he writes in the company’s newsletter. ‘This is a clear message from the Government they are wanting to encourage more of New Zealand’s investment dollars into the business sector and away from the residential property market. The Government has a strong view that business investment is better for the economy and creates more jobs than residential property investments.’

– 10.55 million free-range eggs used last year - enough to cross the Auckland Harbour Bridge 514 times;

In Brief

Where to invest – property or business?

commercial confidentiality. While the move applies only to franchises operating in Australia, it is certain to be followed with interest by franchisors on this side of the Tasman. • The troubled Burger King NZ operation was sold to the Tahua Capital investment group for $30.48 million, it has been revealed. Tahua already owns the New Zealand Starbucks master licence, which it bought in 2018. All Burger King outlets in New Zealand are owned by the master licensee, with no individual franchisees affected.

Chris suggests that one line of thought for property investors caught on the wrong side of this new legislation is to consider business ownership as a tax-efficient asset for any bank debt required for property ownership. ‘New ownership structures for property investments will be encouraged to diversify into business assets so they can still claim all their interest costs for the annual tax return. Experts and accountants have already commented that all new investment structures should move debt out of investment properties and leverage up business

assets that continue to offer tax deductibility for interest costs.’ He concludes, ‘We expect this new tax policy to increase interest in business ownership and this will have a positive flow-on effect for the New Zealand economy.’ The accountant’s view Philip Morrison, of specialist advisors Franchise Accountants, comments: ‘There will certainly be a period of significant adjustment as the initiative is effectively putting increased tax burden on investors. This will see some investors rationalise their portfolio and sell down their properties. ‘Many of these are mum and dad investors, who might own a rental on fixed salary incomes. If they can’t sustain the tax burden, they may be forced to sell up and look elsewhere for investment income to supplement their pension. This group won’t be investing in businesses. Equally, those that have higher gearing on multiple properties will downsize to get the cashflows working right, while those that have some capital to invest would most likely look to the share market before a business – although some may look for opportunities which offer semi-passive income. ‘Given that, then, my call would be that maybe 10-15 percent of people will be encouraged out of investment properties and into business ownership. This is still a considerable number, especially in the current market. In the long term, the new policies could create a fundamental shift in investment habits, with business ownership becoming more attractive.’

LEASE DISPUTE MEDIATION SCHEME STILL AVAILABLE

The Ministry of Justice has advised that the Dispute Resolution Scheme aimed at helping resolve commercial lease disputes arising from Covid-19 is still available, but that eligibility will be considered on a case-by-case basis.

The Dispute Resolution Scheme was created by the Government to help landlords and tenants resolve disputes caused by last year’s lockdown periods through subsidising arbitration or mediation up to $6,000. This was sometimes enough to fully cover the costs of simple disputes. However, the Scheme was closed to new applications at the end

of March 2021, despite the fact that the problems still existed, and the initially-allocated budget had not yet been exhausted.

now on a case-by-case basis, they will have first to apply for approval via a self-declaration form to see if they are eligible.’

Following some tenacious lobbying by various organisations, lawyer Paul Turner of Goodwin Turner Lawyers has now been advised that eligible matters will still be considered for the Scheme, but that eligibility will be considered on a case-by-case basis.

Although the scheme remains open for now, the Minister of Justice, Hon Kris Faafoi, has commented that the take up of the service has been low, suggesting there is little demand to extend it. He says that Cabinet is due to consider the future of the scheme in the coming months.

‘It means that the scheme isn’t fully closed, and that tenants and landlords can potentially still benefit from it,’ says Paul. ‘However, because it’s

The eligibility criteria can be viewed at https:// tinyurl.com/bax3fxp6

Franchise New Zealand

Winter 2021

Year 30 Issue 02

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Survey highlights optimism of small business owners

A new study has given insight into the impact the Covid-19 pandemic has had on the small business sector in New Zealand. Almost 60 percent feel that their business is more resilient and sustainable today. The survey, commissioned by small business lending specialist, Prospa, and conducted by YouGov, found the majority (95 percent) of survey respondents enjoy being a small business owner in New Zealand. The most popular reasons include being their own boss (73 percent), a flexible schedule (66 percent) and pursuing their passion (47 percent). Creating jobs for others was also cited by 17 percent of respondents. Further to this, eight in ten (83 percent) agree that New Zealand is a great place to be a small business owner, and despite a challenging period, would still recommend starting a small business to others. Despite the obvious disruptions caused by the arrival of Covid-19, 65 percent of small business owners are also feeling more connected to and supported by their local community and customers now than before the pandemic. Younger businesses more motivated than older The survey also suggests that over half of small business owners are feeling positive about the future. Six in ten (58 percent) describe their business as being more resilient and sustainable today than before Covid-19, compared with only a third (34 percent) who disagree. While there is still a lingering concern about the ongoing

impacts of Covid-19, more than a quarter (26 percent) actually believe that getting through the height of the pandemic has made them more ambitious and motivated to grow their small business. Younger businesses that have been running for 5 years or less are more than twice as likely to report feeling this way, when compared to those whose business has been running for more than 20 years (40 percent vs 17 percent). More than half (55 percent) of respondents have plans to invest in their small businesses within the next 6-to-12 months. Small business owners under the age of 50 are more likely than those over 50 to say they have plans to invest within this timeframe (75 percent vs 42 percent). Common investments include new products and services (49 percent), marketing and sales channels (37 percent) and renovations and upgrades (30 percent). Almost three in ten (30 percent) also have plans to hire new staff. Adrienne Begbie, Prospa Managing Director, New Zealand, said, ‘Small business owners made many sacrifices over the last year, so it’s encouraging to see them look positively to the future. With many intending to invest into their business within the next year, it demonstrates how resilient the sector really is and why small businesses are the backbone of the New Zealand economy. They’re critical to our collective recovery and we must continue to support local as we did during the height of the pandemic, to ensure these businesses are around for years to come.’

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

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20/08/20 9:33 AM

Opportunity: Business & Commercial

JUMP INTO BUSINESS Young Jim’s Test & Tag franchisee makes a wise decision

osh Harmer doesn’t let the grass grow under his feet. Before he could complete his degree, he was offered an important post with a commercial painting company, then got head-hunted as business development manager for a construction equipment firm. Thanks to Jim’s Test & Tag, at the age of just 25 Josh now has a great and growing business of his own, and time for family life too. ‘Working in construction recruitment, I frequently had to put in 70-hour weeks, including weekends,’ he says. ‘When my wife Emily had our daughter 16 months ago, I began to realise I’d never see her growing up.’ Josh knew of Jim’s Test & Tag and, after some thorough research, decided it offered a better life for a young father. The franchise provides safety testing services for electrical equipment in workplaces, as well as inspection and sales of fire prevention equipment. ‘I felt a franchise offered greater security, and I knew all about the emphasis upon health & safety in the construction world,’ he explains. ‘My father is a consultant in the construction industry and is an excellent business coach, while mum basically said, ‘Think of your family,’ and encouraged me to go for it. Emily is just delighted the franchise allows me to spend more time with her and our gorgeous little girl while still making a good living.’

Josh Harmer: More family time and a good living too

No qualifications needed You don’t need electrical qualifications to be a Jim’s Test & Tag franchisee – all training and specialist equipment is included for an investment of $55,000 +gst, which covers everything other than a vehicle. Josh did his training in September 2020 and began work the next month. ‘My local franchisor, Brian Martin, was with me for the first few weeks and gave me a great grounding in the industry. The franchisees are a close-knit team and we all help each other out when needed.’ Health & Safety regulations mean there is no shortage of work for Jim’s Test & Tag. ‘All Kiwi businesses must ensure their workplace is safe, and electrical equipment needs to be inspected at least annually,’ says Josh. ‘In fact, most building site or workshop equipment needs three- or six-monthly inspections, so once you get a client on board, you’ll be seeing them regularly – and generating a recurring income each time.’ ‘Any leads that come through are 90 percent likely to turn into a sale because the clients have come looking for the services we offer. Yes, you need to do some cold calling, but it’s no Advertiser Info problem building up your business – I Jim’s Test & Tag turned my first employer into a major www.jimstestandtag.co.nz client with just one phone call!’ Jim’s Test & Tag has franchise opportunities available now throughout the country.

Contact Peter Mahon P 0800 454 654 info@jimstestandtag.co.nz

BECOME A SUCCESSFUL BUSINESS COACH

FAST-TRACK YOUR FUTURE! • Enjoy a competitive advantage • Coach fast-growing businesses • Low overheads, high margins

DYNAMIC TEAM CULTURE

• Work-from-anywhere lifestyle Get ready for your next adventure!

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Put yourself in the driver’s seat

with Aramex

We could go places together

Are you ready to join an industry that is thriving and predicted to continue to grow? Do you love exceeding expectations and delighting your customers? Are you a self-starter who enjoys the freedom of operating your own business?

If you answered yes, we want to hear from you! Aramex New Zealand is a leading freight and logistics provider with over 37 years’ of local industry knowledge and franchising expertise. Today, we operate out of 18 regions nationwide and offer an extensive range of tailored courier services for senders large and small. With the rapid rise of e-commerce retailers, courier service is more in demand than ever.

Franchising opportunities We have the opportunity for enthusiastic people with a ‘can-do’ attitude to join the Aramex team as Courier Franchisees and Regional Franchisees. > Become part of an award-winning franchise network > Extend your global reach: Aramex has a presence in 58 countries > Enjoy the freedom of owning and operating your own business > Receive ongoing business support and training > Utilise state-of-the-art technology to assist the operation of your business

Find out more about our opportunities at

www.aramex.co.nz

Proven business model Easy to run Full training provided

FRANCHISE OPPORTUNITIES AVAILABLE NATIONWIDE For more details contact:

Nicola Price 021 0225 0052 nicola@donutking.co.nz donutking.co.nz 20

Franchise New Zealand

Winter 2021

Year 30 Issue 02

Fast Forward Opportunity: Home Services

Couple find V.I.P. Home Services is the springboard to a new future

or Chilean couple Ronald and Marcela Sasco La Barca, buying their own V.I.P. business has been rewarding – both for their bank balance and their lifestyle. ‘Of course, starting a brand new business was scary, but three years on we are turning over close to $150,000 and are well on the way to buying our own home,’ they say. ‘Had we stayed working in hospitality, we’d never have achieved this.’ Ronald first came to New Zealand 12 years ago and learned to be a chef in various establishments in Auckland and Taupo. ‘But chefs have to work all hours of the day or night, public holidays and all, so it is a stressful occupation,’ he says. ‘I always dreamed of having my own business and when I returned to Chile I met Marcela, a pastry chef with similar dreams to mine. We decided to come to New Zealand and look for a way to get into our own business – just not as chefs!’

Making it easy ‘We knew very little about business,’ Ronald confesses. ‘We’d always been employed, and this was a new country, so all the legal aspects and other details were unknown to us. Starting with a franchise seemed the best idea as we would have support and guidance, so we did our research. We soon came across V.I.P. Home Services, the cleaning and gardening franchise, and liked what they had to offer. We met Estelle and John Logan, the national franchisors, and they explained all the details we needed to know. ‘We quickly saw several advantages. Because it is such a well-known brand, we knew we’d always have work. Also, they have so many franchisees that there is lots of experience to tap into and you learn to do a quality job without taking too long, which makes a real difference to what you can earn. The franchise also offers an income guarantee while you are getting established, and as we were starting with no clients at all, that was very reassuring – we knew V.I.P. wouldn’t let us down!’

All the work we need Marcela and Ronald started their new cleaning business in Papamoa/ Tauranga in 2018, and haven’t looked back since. ‘V.I.P. held our hands the whole time – I dread to think what it would have been like if we

Marcela and Ronald Sasco La Barco: ‘We knew V.I.P. wouldn’t let us down’

had not gone with the franchise,’ Ronald says. ‘So much of the work had been done in advance by V.I.P. and their marketing and call centre brought in all the business we needed. The reputation of the franchise has travelled far and wide – we’ve had several enquiries from potential clients whose friends in a completely different part of the country use V.I.P. The extensive training all franchisees go through is universal, so clients can expect the best from us wherever they are.’ And perhaps the biggest advantage for this hard-working couple has been the change in lifestyle, as Marcela explains. ‘We have our own business with a mix of residential and commercial clients, and we choose our hours to suit us and match our personal goals. Currently we are working Monday-Saturday, but two days are short days so we can actually have proper family weekends. We really have a life at last – and very little stress.’

It’s up to you V.I.P. offers two different types of franchise: outdoor (lawnmowing, gardening and outside jobs) or indoor (all types of cleaning.) ‘You choose the level you start at and go through a comprehensive programme which trains you not just in working efficiently to maximise your earning power, but in goal-setting and business management, too,’ says Estelle Logan. ‘Ronald and Marcela recognised that with V.I.P. they could establish a great business, save up for a home and have a better lifestyle. It’s a delight to see younger people like Ronald and Marcela using the franchise as a springboard to a new future. In just three years, they’ve taken full advantage of the opportunity, and by working hard they are well on the way to achieving their goals.’

Part-time, full-time, indoors, outdoors ‘Both our indoor and outdoor franchises allow you to work the hours you want and be rewarded accordingly,’ says Estelle. ‘Some of our franchisees do very well from working part-time. You can start small and grow big, employ staff if you wish or sell excess business to new franchisees. The V.I.P. system is very flexible – it’s up to you –and there are no expensive premises or equipment, no rent to pay and minimal fixed costs. ‘We have opportunities available in your area right now, with a range of investment levels to suit. Give us a call and find out more.’ Ronald and Marcela conclude, ‘We are just very pleased we chose V.I.P. If anyone asks, we say: “Don’t be scared – go ahead. V.I.P. will give you all the help you need.” We have learned so Advertiser Info much about business, and about what V.I.P. Home Services it takes to be successful.’ www.viphomeservices.co.nz Contact Nationwide Enquiries P 0800 84 74 96 Estelle@viphomeservices.nz

S Buying a Franchise: Financial Matters

Structuring funding and reducing costs

structured at secured rates over a much longer time, thereby easing the pressure on cashflow.

However, funding business assets like fit-out, equipment or vehicles over a longer period than their useful economic life presents its own set of risks. For instance, if you are required by a mall or a Daniel Cloete franchisor to refurbish your store every five years, but your funding is secured over a much longer period against your home, you could easily be saddled with a lot of business debt in your personal name instead of the business funding itself.

Daniel Cloete from Westpac looks at issues that may influence your cost base and how to make sure assets are funded appropriately

he recent jump in inflation in the US, and shortages resulting from interruptions in the normal supply chains, have made many business owners worried about the possibility of increased costs. Together with the way that Covid-19 has exposed risks in the business environment, this has made people a lot more aware of how important it is to watch their overheads and other costs. That’s always a worthwhile exercise – and as part of it, it’s important to make sure that your business assets are funded using the right products and over the appropriate time frame. Despite expected growth, economic conditions are likely to remain uneven across sectors for some time to come in New Zealand and beyond. Across the globe, it has also become evident that Governments are using the pandemic as an opportunity to change policies. So how can you structure your business funding to minimise risks from these changes?

Funding structures In recent years, historically-low interest rates have meant that it has been a lot easier to afford funding for business ventures. The focus moved from interest rates to capital repayments, which are particularly influenced by the term (time) over which the funding is done. In addition, rapidly escalating house prices in New Zealand created lots of equity that could be used to secure lending to SME businesses. That meant funding could be

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This is something that you should carefully consider when initially funding the business or when buying assets. It would also be a good idea to discuss the implications with your accountant and business banker. Using the right mix of secured and business funding, and using the appropriate equipment finance, can go a long way to saving the business money whilst balancing the risk to the owner.

Reducing the cost base After a year of Covid-related interruptions, we heard a lot of anecdotal evidence that franchise systems dealing with supply, rent and other issues, were having to adjust their whole profitability model. In an extreme example in one industry, 64 percent of the employees left the industry with no guarantee that they will come back after the borders re-open. Other companies found that the transport cost of importing supplies doubled or even tripled in some cases, on top of supply chain issues. This is bound to have a negative effect on their cost base, and on the prices of their end product. In this environment, the franchisor or franchisee purchasing group needs to step up efforts to ensure the model stays viable and profitable.

Data Drives Profitability For Franchises Geotech Information Services help inform business decisions based on detailed customer data analysis, to improve the outcomes for franchisors and franchisees. We provide concise, reliable, useful information to give insights that have benefited NZ franchises like Kumon, Ben & Jerry’s, Snap and Nandos. No matter how small or large your network, Geotech can help you: ▶ Gain deeper knowledge about your customers’ behaviour ▶ Improve sales forecasting accuracy ▶ Optimize network performance ▶ Quantify cannibalisation in the network ▶ Plan effectively for sustainable growth Learn how to find the real gold in data mining. Contact Jeff Vassel now. jeffv@geotechinfo.com.au

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Franchise New Zealand

Winter 2021

Year 30 Issue 02

This is one of the areas where a franchise business model can truly prove its worth. One of the most important benefits of franchising is being able to use the collective buying power of franchisees to match the large corporates. In fact, many of New Zealand’s best-known franchise brands started out as buying groups for exactly this reason, with companies like Mitre 10 and Foodstuffs continuing to operate this way. In addition to giving more attention to using the group’s purchasing power to drive down the cost of their stock and improve terms, franchise systems can also help franchisees improve profitability by looking at IT systems, transactional and merchant costs, HR, marketing and compliance costs. Increased digitisation, online support, reduced travel and people working from home can all help reduce overheads.

Talk to the great team at ASCO Legal

Managing cashflow Managing cashflow seems to be one of the biggest challenges for small business owners. Contributing factors include the timing around tax payments; staffing; holiday payments; seasonality in sales; or unexpected repair or other bills. Some business models, such as project management or equipment rental, may take a long time to get to a breakeven point and can suck up more capital as they grow. Having a funder that really understands your particular franchise model is important. Here are some examples where having good cashflow management, and an informed funder, are important. • If your business is of a type that doesn’t tend to be cashflow positive from day one, the shortfall will need to be funded via working capital until you reach breakeven. New businesses tend to overstaff in the beginning for various good reasons, and costs could be abnormally high. An experienced accountant should be able to help identify your cashflow requirements and a banker that understands the business model can then fund working capital shortfalls. • Don’t make capital expenditure using cashflow, unless you can really afford it and understand the implication on future cashflow. Just because there is money in the bank, it does not mean you can spend it on equipment or upgrades, or you may find that there is suddenly no money to pay the wages at the end of the next month. Make sure capital expenditure is made using the right funding product and term.

Roxanne, Alistair, Kylie Luzette and Donna

Feel free to give our team a call to discuss your legal needs.

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• The same applies to businesses that experience strong seasonal sales. A retailer in the giftware or stationery industries may need additional working capital in September to buy in stock for the Christmas season. • Re-opening or launching after Covid-19 or other interruptions may require additional funding rather than using the non-existent cashflow from a period of closure. • If you suddenly need a temporary overdraft for the business, your banker is going to want to know the reason (eg. emergency repairs on equipment) and the source of clearance (eg. future profits proven by your management accounts). They will definitely not be keen to fund you because your debtors are not paying because you don’t have good credit control procedures in place, or because you are making trading losses (unless there are very good reasons). Managing your cashflow properly requires having a good management information system in place. With accounting packages like MYOB or Xero, and some really good add-on reporting software, this has become more readily available. In addition, many franchise systems offer extensive stockcontrol, marketing, invoicing, online training and other features, allowing franchisees to better manage their business. Understanding trends in basic KPI’s including Gross Profit margin, wages and other costs in a timely manner, allows the business owner to take active steps to improve profitability. This also allows the business to provide up-to-date financial information to the bank, which can then in turn fund the business and any working capital or plant and equipment requirements on the strength of the financial reporting. It’s About the Author worth noting that good quality financial Daniel Cloete is the National information will also support a much Franchising Manager for Westpac. For more information, higher price when selling your business. Nothing is certain in business, and a certain amount of risk is inevitable. However, by making use of good systems and working closely with a qualified accountant, the modern franchisee can make sure that they use optimal funding solutions, manage the business and its cashflow effectively, and have an altogether better and smoother ride.

contact your local Westpac Franchise and Business Banking Specialist on 0800 177 007 or email: franchising@westpac.co.nz The information contained in this article is intended as a guide only and is not intended as an exhaustive list of matters to be considered. Persons entering into franchise agreements should seek their own professional legal, accounting and other advice.

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

Sonny Adlakha: ‘I feel truly blessed’

PEOPLE HELPING PEOPLE As a Paramount franchisee, you’re never short of support – or customers

shok (Sonny) Adlakha was struggling to make headway in his vehicle and parts import business, constantly frustrated by low returns and squeezed margins. Fortunately, a friend introduced Sonny to Paramount and, after checking out other options, he and another friend decided to invest in a Paramount franchise in the Rotorua and Taupo region. ‘We found Paramount very professional, and their people were very easy to deal with, especially when it came to services and training,’ says Sonny. ‘Best of all, we realised they were people who wanted to help people succeed.’ Proof of that came on a very special day in August 2009 when the two families followed Paramount director Bill Wu’s car down from Auckland to Rotorua and Taupo to begin their new business. ‘Bill had been our first contact at the Paramount head office, and he literally went the extra mile to settle us in personally,’ recalls Sonny. ‘He was always keen to help us, and did so many times in those early days, including helping us work out how to finance the business.’ Sonny had ‘absolutely zero’ cleaning experience when he first started out, and he’s still grateful for the high level of training that came with the franchise. ‘Thanks to that, we got off to a great start and have built a very strong business over the last 12 years. Covid caused some ups and downs, but Paramount is famous for its high standards, so we were kept busy helping clients to continue operating smoothly and stay within the required health guidelines. ‘Now I have a whole team that enables me to take on bigger jobs – in fact, I’m in the process of tendering for one of the biggest projects in Rotorua, and the Paramount franchise team has been supporting me throughout the whole process.’

Helping franchisees build a better life One of the advisers who helps makes Sonny’s life easier is Murray Hamilton, Paramount’s National Manager, one of the best-known names in the commercial cleaning industry. Murray’s career dates back to 1974, when he took on a temporary cleaning job to supplement his income as a lab technician. Fast forward almost 50 years and today he is a highlyrespected member of the Paramount support team – and a mentor to franchisees like Sonny. Murray’s role involves wearing many hats across the course of a day. It spans sales and customer relationships, working through any HR or technical issues, and supporting franchisees country-wide. ‘For our franchisees, business growth comes through developing a solid relationship with customers and thoroughly understanding what their needs are,’ he says. And Murray loves the people aspect of the business. ‘To be a good franchise.co.nz – PUTTING PEOPLE IN BUSINESS

Murray Hamilton

performer in this industry, you must have a love for people, and everything we do as a company is based on that. It’s our people, our franchisees, who make us who we are, and it’s the way we help and train them to service their customers that makes them so successful. ‘As a franchisor we’re very serious about the support we provide to our franchisees. It’s not just delivering the support they need, when they need it – it’s also about building the confidence of franchisees – helping them to work more efficiently, take on additional cleaning contracts and, ultimately, build a better life for their families.’

Big demand, guaranteed turnover All across New Zealand, Paramount has both large and small franchise opportunities available. New franchisees can start by keeping their day job and running their own business after-hours, or take on enough contracts to create a good income from day one. Paramount handles invoicing and debt collection, guaranteeing turnover to franchisees. ‘Right now, we have particular openings across Hawkes Bay and the East Coast, the Hauraki Plains and the Far North, but if you are interested in other areas, give us a call,’ says Murray. ‘There’s growing demand for Paramount everywhere, as customers appreciate the value of an efficient, economical commercial cleaning service now more than ever.’

Words of wisdom Murray’s advice for anyone considering a commercial cleaning franchise is to carefully check what’s involved. ‘At Paramount, we are very open and transparent with anyone looking at a franchise for the first time, to ensure you get all the necessary information to make an informed decision on whether or not to proceed. We encourage you to talk to our existing franchisees to find out what’s involved and, if you are taking over an existing area, there’s usually the opportunity to talk to the outgoing franchisee. ‘Our aim is to ensure there are no surprises when you join the Paramount family,’ Murray says. ‘We want you to know exactly what you’re getting – that way, you know what you need to do in order to succeed.’ And after 12 years, Sonny agrees. ‘This business does take hard work, but it’s worth it. I’ve met so many friendly people within Paramount Services who have made my life easier – if I named them all, it would be a very long list. I feel truly blessed in joining Paramount, and can only say that it’s a great opportunity for anyone.’

Advertiser Info

Paramount Services www.paraserve.com Contact Murray Hamilton P 0-9-376 7850 M 027 467 1688 mhamilton@paraserve.com

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Opportunity: Retail

For the love of books

A much-loved Poppies Books franchise is for sale in a popular location

Poppies Books stores are at the centre of the communities they serve

rett Bennett is sitting in the middle of several large piles of books right now. With 150 new books to price, label and shelve, it’s going to be another busy afternoon at Poppies Havelock North.

budgeting, cash-flow management, marketing, advertising, website content and more. Ultimately, the lifestyle you achieve is a reflection of the effort and belief you have in yourself and the Poppies core values.’

In an age where everything seems to be moving online and over in a flash, Poppies Books has carved out a very successful niche. Brett and his wife Pam bought their franchise 15 years ago and have watched the world of bookselling change dramatically as the big chains reduce their shelf space and specialist stores make a comeback. They love the lifestyle, but as retirement beckons so the time has come for a new franchisee to take over in the stylish Hawkes Bay township.

Finding a new owner for Havelock North is the priority right now, with another existing store for sale in New Plymouth and opportunities for new outlets in towns all over the country. Investment levels vary according to size and location.

The Poppies philosophy is all about creating a personal and unique customer experience, starting with the intimate nature of the shop. ‘The printed word is making a real comeback,’ says Brett. ‘There are new bookshops opening, and e-books seem to have lost their popularity in recent years. People like the whole experience of books, the touch and the smell, and with Poppies we offer an experience that can’t be found in an online store. It’s light, airy, we have wide aisles and low stacks for accessibility, and plenty of cosy spots to sit and browse.’ To grow the business, though, franchisees must be able to connect with readers of all ages to establish Poppies as their bookstore of choice. ‘You can’t just wait for customers to walk in and pick up what they want – you need to be an avid reader and booklover yourself,’ Brett explains. ‘Every book we buy is something we’ve handpicked. We have return customers who holiday here and come in whenever they are in town. We have another who asks Pam for recommendations and buys ten books at once. We order books and Pam knows exactly who will buy them, even if they don’t know themselves yet.’

Words and numbers While Pam is a real bookworm, Brett delves into the numbers that make the business so successful. ‘It’s not a business that you can just walk into and make a fortune – like any business, you need to put in the time and effort, so it has to be something you love to do. Turnover and profitability are crucial, though, so you also need careful management and good support. Some suppliers will allow you to keep books for a time then return them for credit – this can really affect your cashflow, so there’s a puzzle of what to order, what to return and when. These are areas where having a good franchisor makes all the difference. ‘When Tony Moores became the franchisor a few years back, he negotiated deals that lifted our buying discounts with some suppliers to 40 percent. That is a big bonus when we’re buying a hundred books at a time – but we still have total discretion to choose and buy what we want. It’s our bookshop, and it’s part of our local community. That’s what Poppies is all about.’

Tried and tested

‘If you’re a knowledgeable and enthusiastic reader with a head for business and a desire to play a real part in your community, we want to hear from you,’ says Tony. ‘Poppies Books is a business to love.’

Advertiser Info

Poppies Books www.poppiesbooks.co.nz Contact Tony Moores P 021 828 818 tony@poppiesbooks.co.nz

Love reading? Love sharing books? Love people? If you’ve ever dreamed of buying or opening your own bookstore then what’s holding you back? We’d love to hear your ideas and get to know a little about you.

Poppies offers over 40 years’ proven book selling experience. Our self-assessment process will help you decide if this business is right for you. Poppies is not about putting a store in every town, nor about being all things to all people. Success comes from making the right choices – location, systems, ambiance and of course the books you select.

Tony Moores says this community element is key: franchisees are encouraged to exercise their own taste in the look and feel of their store so that each has its own personality, alongside Poppies’ distinctive branding elements, trademarks and signage.

Poppies… your own bookstore… think about that!

‘At the same time, it’s a tried-and-tested formula – the business is yours to manage and grow, and we’re here to help you,’ Tony says. ‘Poppies provides ongoing support including assistance with inventory ordering and ranging,

Contact Tony Moores (Owner/Director Poppies Group Limited) tony@poppiesbooks.co.nz

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

DON’T GET A JOB! Be Self-Employed

Buying A Franchise: Legal Advice

Franchise lawyer Michael Bright explains how to get off to the best possible start in your new business

s you’ve read elsewhere in this magazine, a franchise is a legal contract and you have to abide by it or possibly lose the franchise. That’s a good reason why you should always consult a franchise-experienced lawyer before you sign anything. Over the years, though, the odd conclusion I’ve come to is that although the legal detail of the agreements is important, the areas that most often cause grief are the commercial issues. Usually, when a franchisee fails or gets into strife with their franchisor it’s those other issues that are the underlying cause. Here are some suggestions for franchise buyers that could avoid problems later on.

Advice

Don’t mentally commit to a franchise opportunity until you’ve thoroughly investigated it. The initial stage of finding out about a franchise is exciting. The franchisor will give you lots of attention and do all they can to attract you to their system. You will learn about the benefits of being part of the franchise and eagerly imagine life as an independent business owner. You realise there will be some challenges but with your energy and skills and the nice people in front of you, you’re sure to overcome them – right? Well … maybe. Unfortunately, some franchisees get so enthusiastic in this early stage that they don’t put enough effort into properly researching the business. Remember that during this time, the franchisor is a salesman. Be sceptical about what the franchisor tells you. Get as much information as you can to help you independently assess the opportunity and whether it is a good fit for you.

Use advisors who specialise in franchising. This may sound self-serving, but franchise specialists are less likely to waste your time and money asking pointless questions. Ultimately, they can also help you make a smarter decision by knowing which issues really matter and which are less important.

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Every franchise lawyer has stories about new franchisees who make up their minds too early and won’t listen to any advice. Every franchisor has stories about non-specialist advisors who either ruined an opportunity or charged far too much, due to their own lack of understanding about franchising. Taking good legal and accounting advice isn’t just ‘ticking the box’ to satisfy the franchisor’s requirements – it’s essential for your future. Give your lawyer and accountant the opportunity to teach you things. They won’t have all the answers, but they can help you ask great questions as you work through your ‘due diligence’ investigation process.

Relationships

The financial figures, operational details and other hard data are important, but don’t focus just on those: it’s also important to assess the character of the franchisor. To help maintain standards, the franchise agreement will be very one-sided in favour of the franchisor. This imbalance isn’t bad in itself (provided it doesn’t go too far), but it can be used responsibly or irresponsibly. Whether the franchisor uses their power for the overall benefit of everyone in the franchise network, or whether they abuse it, largely depends upon their character and your ability to build a strong relationship with them. We suggest you ask existing franchisees a few questions that target the franchisor’s people skills and motivations. How effectively does the franchisor communicate? How do they react when their ideas are challenged? Can they admit if they are wrong? Do they respect others’ opinions? Do they make good use of the ideas and innovations that franchisees come up with? Do their marketing initiatives actually increase profits, or just sales? What does the franchisor do to support a franchisee who suffers a personal emergency? There are lots of questions you might want to ask franchisees – rather than list them all here I recommend the article at www.franchise.co.nz/article/view/935. When you get the answers, listen not just to what is said but also how it is said. Do the answers come quickly or enthusiastically, or is there a sense of reluctance, awkwardness or omission? Also, be aware that franchisees at different stages of the business life-cycle will naturally view things Franchise New Zealand

Winter 2021

Year 30 Issue 02

12 tips and traps for franchise buyers differently. Their individual personality will affect how they feel about things too, so don’t rely on just a few examples – talk to as many franchisees as possible, ensuring they have varying lengths of experience in the system. After a few discussions like this, you should start to form an impression of the franchisor’s character and what the culture in the franchise system is really like.

You must also take responsibility for building the type of relationship that good franchising requires. A key part of this is accepting that you must operate your business in accordance with the franchisor’s system and rules, and commit to having a transparent relationship with the franchisor. Some honest self-assessment could save you a lot of trouble. If you struggle with taking correction and don’t like someone ‘watching over your shoulder’ and giving you instructions, you’ll probably struggle with being a franchisee. A good franchisor will allow their franchisees to express differing opinions and will use their franchisees’ individuality and ideas to generate innovation for the benefit of everyone. But, equally, you need to be able to compromise and accept direction.

It is important to remember that a franchise gives you the right to use a business system for a limited time. If your franchise agreement expires or is terminated, you will be left with nothing but the physical assets of the business. You can sell these assets, but they probably won’t have much value compared to the potential value of your business if it were sold as an ongoing franchise. Therefore the only way to extract full value from your business, in terms of capital gain, is to sell the business as an operating and profitable business within a current franchise term. All of this is normal in franchising, but it does mean that:

(a) You should assess whether you can earn your investment back in the length of just the initial franchise term; and (b) You must build a good relationship with the franchisor and comply with the franchise system throughout the life of the franchise so that you have the best possible chance of extending the life and value of your business.

Location and premises

For many franchises, location is extremely important; for others, it is the territory. Usually, the franchisor will find a site or define a territory for you, or at least have the right to approve or decline any site you propose. Because there are many factors that affect success, they will still disclaim responsibility for whether or not the site or territory performs as expected. However, poor site selection and territory definition does happen, and can have a serious impact on your business. Reduce this risk by finding out how the franchisor chooses locations and assesses territories. Ideally, they should have followed a robust process that has been reliable in the past (or, if they don’t have much history in New Zealand, has at least been carefully thought out). Get them to explain the process to you and their findings in relation to the franchise you’re considering. The key thing is to find out how many assumptions have been made about a site or territory’s potential, and whether there seems to be a good basis for them. While we’re on property …

A common leasing issue is the tenant’s responsibility to reinstate or ‘make good’ the premises at the end of the lease. This can be a significant expense. Even if the landlord is planning to gut the premises anyway, they may invoke these or other redecoration clauses in order to

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Buying A Franchise: Legal Advice

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extract a cash payment from the tenant upon expiry of the lease. It helps if the franchisee can have their redecoration and reinstatement obligations reduced, perhaps by excluding any redecoration obligation during the last two years of the lease term and removing any obligation to remove their fit-out upon expiry of the lease. Landlords will sometimes accept some watering down of these clauses. If the premises start out damaged or in poor condition, it’s also a good idea to record that (with photos) before signing the lease, otherwise the franchisee might be required to reinstate the premises to a condition better than when they started.

The business restrictions under various Covid-19 alert levels highlighted differences between how landlords treat their tenants. Some landlords responded quickly and helpfully to the business shut-downs and restrictions, providing rent reductions to help offset their tenants’ lost revenues. Other landlords did very little to help their tenants and some were awful to deal with. Unfortunately, despite strong appeals to the Government by the Franchise Association of New Zealand and others, there is still not much available to help resolve these sorts of disputes. If possible, talk to tenants of your proposed landlord, either at that or other locations, to see how the landlord responded to their tenants’ Covid-19 trading restrictions. Perhaps ask the landlord to share a list of current and former tenants who have that experience. Your franchisor may have heard stories, too.

Fit-out and assurances

Many franchisors project-manage the fitting-out of their franchisees’ retail premises. Usually the franchise agreement will be open-ended as to the final cost – the franchisee will simply be required to pay the full cost of the fit-out. However it is increasingly common for franchisors to agree upon a fixed cost or maximum cost for the fit-out, if a franchisee asks for it. Cost over-runs on fit-out and equipment will starve the franchisee of operating capital needed to get the business established. It is always worth asking for these costs to be capped, and clarifying exactly what is and is not included in that capped cost – then writing all of this into the franchise agreement.

If the franchisor gives you some assurances that are important to you when deciding to buy the franchise, you must have these written into the franchise agreement before it is signed. Every franchise

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Franchise New Zealand

Winter 2021

Year 30 Issue 02

agreement contains a variety of disclaimers which have the effect of denying representations or statements made by the franchisor, so if you do receive an assurance or commitment by the franchisor and want to be able to rely on it, you must have it included in the franchise agreement. If it isn’t included, it will be much harder (if not impossible) to enforce it later on. Note that even if the franchisor does not agree to include something in the franchise agreement, working through the process will help you clarify what assumptions you may validly hold in respect of the business.

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Obligations

Some franchise agreements contain such wide and sweeping disclaimers of liability that the franchisor isn’t really committing to do anything at all. Their ‘franchisor obligations’ may sound attractive but will usually be very much at the discretion of the franchisor, and may be overlaid by clauses stating that the franchisor is not liable for any loss suffered by the franchisee for any reason – including even breach of the franchise agreement by the franchisor. Clearly this sends a bad signal with regard to the franchisor’s commitment to their franchisees. The distinction can be fairly subtle: all franchise agreements will include disclaimers benefiting the franchisor. However, these should be targeted at cutting off claims arising from unforeseeable or unmanageable circumstances. They shouldn’t be drafted so widely as to also potentially deny claims arising from the franchisor’s own breach of contract. You should also be aware that you can’t just ‘walk away’ from a franchise. I have heard some franchisees say that they will cancel the agreement and abandon the franchise if they decide they no longer want to be part of the franchise group. Unless the franchise agreement gives you that right (which is very rare), then you don’t have any right to leave the franchise system until the franchise expires. Franchising is a relationships game: pick your partner carefully and then commit for the long term.

Performance

Some franchise agreements – and particularly ‘regional’, ‘master’ or ‘area developer’ type agreements – include minimum performance criteria. Usually this is a required number of sales, or level of revenue, that the franchisee must generate during specified time periods. The franchisor might be required to consult with the franchisee before setting or adjusting the minimum performance requirement, but often the franchisor will make the final decision on what level of performance they will require from the franchisee. Although there is nothing wrong in principle with having minimum performance criteria, franchisors can be overly optimistic about the franchisee’s prospects and set unrealistic criteria as a result. This problem is made worse if the franchise agreement also states that failure to achieve the minimum performance criteria can result in immediate termination of the franchise agreement. I haven’t yet seen a situation where that was actually appropriate. Much better is to establish a process such that, if the minimum performance criteria are not met, the franchisee and franchisor each participate in a programme designed to lift the franchisee’s performance to the necessary level. If the performance level is still not achieved after completing this process, then other options (apart from termination) include reducing the size of the franchisee’s territory or placing another franchisee into the area, while also reducing the minimum performance criteria. Termination of the franchise should always be kept as a last resort.

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And better still would be to have the performance criteria focus on the key tasks that are required for success, the idea being that if you do those then you should be successful, but if you do them and still aren’t successful then presumably you’re being affected by something outside your control – and for which you shouldn’t be penalised.

Finally Once you’ve asked lots of questions, thought carefully about the opportunity and finally decided to buy the franchise, abandon scepticism and jump in with both feet. Commit fully and enthusiastically to About the Author working with the franchisor, being a Michael Bright is a specialist positive contributor to the franchise franchise lawyer and partner at network and making your business Gaze Burt. He helps franchisees buy into franchise systems, deals successful. If you do this, you’ll earn with difficult situations and acts respect, build useful and rewarding for a variety of national and relationships and give yourself the international franchisors and best possible chance of success. start-ups. franchise.co.nz – PUTTING PEOPLE IN BUSINESS

Get in touch today to find out more! 0800 100 114 |

bdm@justcuts.com |

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Franchise Management

PART 7

tips for GREAT FRANCHISING Franchize Consultants help accelerate your results through improved capability

ward-winning advisors Franchize Consultants launched their Franchising Best Practice 500 Callum Floyd in 2018, and are now well into the project. Here’s a summary of seven more best practices – you can find them in full, along with all the previous tips, at www.franchize.co.nz. 47. Scientific approach to innovation Franchisees own their businesses and, while operating within a franchise framework, are often rightfully concerned about changes impacting on their strategy, processes and resources. This requires franchisors to develop a compelling case for change – ideally based on sound logic, proof or evidence. In simple terms, this means demonstrating actual before-andafter effects and/or performance comparisons.

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48. FAC franchisee representation A Franchise Advisory Council (FAC) should involve good franchisee representation with a meaningful diversity of franchisee members on the Council to help facilitate achievement of the FAC’s purpose. Importantly also, we believe it will help franchisees generally see the FAC as a valid, productive and useful forum. 49. Franchisee business planning template Franchisee business planning is a critical franchise system management process and an important driver of both franchisee performance and, as a by-product, franchisor performance. A franchisee Business Planning Template that is bespoke to the system is an important best practice. 50. Require potential franchisee advice By using professional advisors (eg. legal and accounting), potential franchisees will not only make a more informed decision – they will also gain a more realistic alignment of expectation to performance. Advice will help the potential franchisee better understand the franchise system, including the various roles, responsibilities, restrictions and other agreement terms. They will understand support levels, and what will be required to make the unit successful from a management perspective. All of this helps provide for a solid start point in the franchisee-franchisor relationship. 51. Crisis management plan Recent history has demonstrated the importance of having an active Crisis Management Plan. Even the strongest and best-managed franchises, like any other form of business, could have a crisis hit at any time. 52. Board meeting duration Board meetings must afford adequate time to the many elements of franchisor governance. Our research across a diverse sample of New Zealand franchisors and national master franchisees indicated the most common duration for board meetings is one full day – however this ranged from a half day to two days.

Get the right advice. Talk first with New Zealand’s longest established, largest and most award winning team. Work with a company engaged on major projects with many of the biggest and best emerging names in the franchise sector.

53. FAC franchisor executive representation A Franchise Advisory Council’s purpose will often include taking both franchisor and franchisee businesses forward, involving the whole franchise system. It follows that a FAC should include franchisor representatives who are sufficiently senior to be impactful within the FAC environment.

More detail Dr Callum Floyd, managing director of Franchize Consultants, says, ‘Great franchises look for constant improvement to keep their own and their franchisees’ businesses accelerating. Go to our website to find more detail on each of these tips.’

Advertiser Info

Franchize Consultants www.franchize.co.nz Dr Callum Floyd P 0-9-523 3858 M 021 669 519 callum@franchize.co.nz

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

Brilliant Commercial Cleaners

Find out why. Call Callum Floyd (09) 523 3858 or email callum@franchize.co.nz www.franchize.co.nz Six times winner service provider of the year

Ava Limite ilab d Br le a anc nd G hes oing fast !

Work part-time... Earn a full-time salary.* You’ll also have plenty of time for summer holidays.

A proven business - This business system has been growing since 2009. Proven successfully in UK, Europe and North America (and now in Australasia). Low risk - This business has been designed with low risk as a key priority It is even pandemic proof (tested recently of course). Easy entry - One of the lowest entry points in franchising $57,000+GST** with the fastest return on investment (12 Months on average). Simple to run - It couldn’t be easier, we’ve set up all the systems for you. Smart marketing - Automated process, we have evolved one of the smartest marketing systems available.

You are:

Creative at heart - But you don’t need to be artistic (we train you). A people person - You’ll make close relationships with your clients. Empathetic - You want to make a difference to peoples lives. Organised - It makes things run so much smoother, especially with our proven systems. Ambitious - Able to start part-time but capable of expanding. Successful - You have a goal and mindset of being able to achieve (We give you the tools and systems to do that).

*Up to $45,000 - $135,000 profit per annum for one - three days per week. **Includes all materials and advertising for your first course.

We do:

Everything for you - Training, Materials, Manuals, Advertising/Marketing, etc. Ongoing support - We’re always there when you need us. Materials updates - We are always keeping our product fresh.

Sound interesting?

Then you’ll be wanting to discover more about this rewarding enjoyable, lucrative and fun lifestyle business! On-line meetings are currently being organised - For a casual chat and more information, just contact: info@seasonsartclass.co.nz or call: 09 636 0099

*Please note: Figures shown on this page are averages from recent data, actual results will vary depending on business environments.

You Want:

Opportunity: Leisure & Education

After two years, this Seasons Art Class franchisee has full classes with demand for more

Drawing THE CROWDS

Blanka Ros: ‘There’s no doubt that this concept works – we’ve just gone on growing’

he last couple of years haven’t been the easiest of times to establish a new business but Blanka Ros and her husband Jeremy certainly have no regrets. In 2019, the couple returned to New Zealand from India, where Jeremy had been setting up a large IT team, and Blanka started looking for a part-time business to run alongside her family life and charity work. ‘Having spent many years in the marketing departments of NZ corporates, with considerable stress and pressure, I was keen to find something more relaxed,’ says Blanka. ‘We also wanted something profitable, vocational and with a clear long-term future. That’s why we got into Seasons Art Class, and it has been a terrific journey ever since. I run three classes a week and they’re all full, with demand for more.’

Proven concept Seasons Art Class is a UK concept that has brought joy to thousands of people around the world since 2012. Launched here by Moira Hall and David Craggs two years ago, it’s a step-by-step art class with a wellproven curriculum and qualified tutors that provides a place for students to discover themselves, learn techniques in a range of media and develop their skills in a sociable, relaxed setting. ‘That is its appeal, as well as the key to its success,’ David explains. ‘The franchise arranges tutors, programmes, advertising, recruitment, venue and training, while franchisees promote and run the classes. As a result, the business model can deliver up to $45,000 nett profit for working just one day a week – more, if you want it! That’s why we tell potential franchisees, “Bring your accountant to meet us!” As Blanka and Jeremy are finding, Seasons really delivers.’ And it’s fun, too. ‘What all our franchisees have noticed is the enjoyment participants get out of it. If they’ve never done anything similar before, they imagine they are going to struggle – yet within a short time they have created a piece of art. You can see them change their attitude as they realise they may be quite good after all. It’s very powerful, and you see them forming friendships very quickly, too – a great bonus of the programme.’

No time like the present Blanka and Jeremy started their classes in Takapuna just in time to be shut down by the first Covid lockdown in 2020. ‘It was an interesting time,’ she laughs. ‘But very quickly we decided to carry on as soon as possible because many people realised that if they had always franchise.co.nz – PUTTING PEOPLE IN BUSINESS

wanted to do art, there was never a better time than the present. All our participants came back as soon as they could, and told their friends too. I’m in marketing and I know word-of-mouth is the proven, cheapest and most efficient way of selling. We have so many friends of friends in all our classes.’ Like most Seasons franchisees, Blanka originally started offering just one weekday class, which soon filled up. ‘Then so many people were saying, “I want to come, but I work,” so I added a weekend class, then a third – we’ve just gone on growing. Many young people and students come at the weekend, while the weekday classes are made up of those who don’t have to be somewhere by 3pm. There’s a fair division of the sexes, too. People come for different reasons – some want to pursue art seriously, while others are there more for the company. We make sure we cater for all their needs and ensure everyone gets something out of it.’

A huge success Blanka says her classes are limited to about 20 a time, encouraging individual tuition and the growth of friendships and support. ‘Classes start at just under $700 for a 14-week session, which works out probably a little cheaper than yoga or exercise classes for an equivalent time. There is no doubt that this concept works – I have people who have returned for five or six classes now, and I’m having to turn people away at present. I could most certainly run more, but I have children and I run an environmental charity as well, so it’s a matter of balance.’ David Craggs says that Blanka and Jeremy have embraced the essence of Seasons Art Classes and made a huge success of it. ‘This is a proven, successful concept that has brought joy to many participants and works in many centres, from urban Takapuna to provincial towns. It appeals to a lucrative, mature demographic which is continuing to grow.’ Seasons still has exclusive territories in New Zealand available for an investment of $57,000 +gst, ‘But they are going fast,’ warns David. ‘There aren’t many opportunities that can generate a nett profit of $45,000 from one day a week, and once an area is gone, it’s gone. Contact me right now to see if this is right for you.’

Advertiser Info

The Seasons Art Class www.perfectparttimebusiness.com Contact David Craggs P 0-9-636 0099 M 021 293 5652 david@seasonsartclass.co.nz

Franchise Association News

WHAT HAPPENS

Franchisors urged to complete new survey to help sector create the future

n 2017, the Survey of Franchising proved that New Zealand was the most franchised country in the world, with more franchise systems and franchised outlets per capita than any other nation. The global economy has undergone massive changes since then, with lockdowns, increased digitisation, the growth of home delivery services and disruption of international freight and travel. What has this meant for franchisors and franchisees in New Zealand? The Franchise Association’s 2021 Survey of Franchising intends to find out. Delayed from 2020 when the pandemic meant that franchisors needed to focus on supporting their franchisees, the new Survey will be launched in July. FANZ is keen that all franchisors, members or not, participate to give the fullest possible picture of the challenges facing the franchise sector. The Survey is being conducted once again through Massey University, and all data provided is treated as totally confidential.

‘The Survey will provide a much-needed snapshot of the franchise sector for Government, legislators, service providers and the general public,’ says Robyn Pickerill, CEO of FANZ. ‘At a time when small business has been hit hard by the global turmoil, and actual and proposed legislative changes are creating more challenges, it’s important that we get the fullest possible picture of the impact on franchising and the contribution that the sector makes to the New Zealand economy.

FIND YOUR HAPPY PLACE OWN A JAMAICA BLUE CAFE. GOOD FOOD. GREAT COFFEE. REWARDING FRANCHISE OPPORTUNITIES. If you’ve got big dreams and an even bigger entrepreneurial spirit, embark on a new and exciting journey to owning your very own Jamaica Blue café franchise. Contact Foodco NZ Franchise & Leasing Coordinator maree@foodco.co.nz | 027 484 7301 www.jamaicabluefranchise.com.au/available-locations/new-zealand/

Franchise New Zealand

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Year 30 Issue 02

Opportunity: XXXX

NS NEXT? ‘I encourage all franchisors to play their part in building that picture by completing the Survey when they receive it.’ The Survey results are due to be announced at the end of October. The 2017 Survey found that there were 631 different franchise systems and 37,000 franchise units around the country, with an overall turnover of $27.6 billion. It also showed that 72 percent of the franchises operating in New Zealand are home-grown companies; of the remainder, 17 percent operate via a local master franchisee or licensee, meaning that 89 percent of franchise brands operating here are locally-owned and managed.

Last call for Franchise Awards Entries are still open for the 26th annual Westpac New Zealand Franchise Awards, which are open to all FANZ members. The prestigious Awards are open to franchise systems, franchisees and specialist service providers, with an extra category having been added this year for regional master franchisees. Winners will receive considerable publicity and add value to their businesses. Entries close on 15 July.

Visa rules set additional requirements for franchisee businesses FANZ continues to work with a number of Government agencies on matters relating to franchising, especially on employment issues. ‘For the past few years, we have worked with the Labour Inspectorate to help franchisors communicate best practice employment requirements to their franchisees,’ says Robyn. ‘The complexities of the Holidays Act mean this can be a difficult area for small businesses. ‘Another area which has recently been under review is work visas for immigrants. On 1 November 2021, the Accredited Employer Work Visa will be introduced, replacing six temporary work visas with one. Given that many franchises hire people on work visas in normal times, it’s important that they are aware of these changes – especially as additional requirements are being applied to franchisee employers under the new rules. These are detailed on the New Zealand Immigration website (see https://tinyurl.com/4p4h8535) and we will be sending out further information to FANZ members as it becomes available.’

New members Association membership is open to those franchisors and service providers who agree to abide by the FANZ Code of Ethics and Code of Practice. ‘Franchisor applicants’ documents are verified for adherence to the FANZ Codes by an external scrutineer, and this is repeated every two years,’ says Robyn. ‘The process helps them ensure they are meeting best practice standards, and reassures potential franchisees or clients. Only by dealing with FANZ members do buyers receive the protection of the Codes, so membership is a valuable differentiator.’ The latest members to join are: • Altitude HQ • Crank’d • Majestic • Skyzer Contact FANZ CEO Robyn Pickerill (details below) for more information on the benefits of membership. FANZ members are clearly marked in the Directory at the back of this magazine.

Events Calendar 18 August

Auckland

Twilight Session

9 September

Tauranga

Twilight Session

30 October

Auckland

2021 Franchise Awards

10 November

Auckland

FANZ Sunrise Session

18 November

Tauranga

Twilight Session

8 December

Auckland

Christmas Function

For more details of these and other events, visit the Franchise Association website at www.franchiseassociation.org.nz, email contact@franchise.org.nz or phone 0-9-274 2901.

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

Opportunity: Business & Commercial

DEALING WITH

Uninvited Guests

Ecomist franchisees keep your customers – and your reputation – safe

Ecomist’s local franchisees provide a highly-recommended pest management system for business of all kinds

ave Gerrie describes himself as an ‘observational biologist’. An Ecomist franchisee for over 20 years, he says that understanding the lifestyle of pests and rodents is fundamental to what he does. ‘You have to know about their life cycles, habitats, when they’re active, what they like, what they eat and where they shelter. Once you know all that, you’re in a position to make a real difference,’ says Dave. ‘That’s why we don’t just talk about “pest control” – instead, what Ecomist offers is an integrated system of pest management which aims to prevent problems occurring, rather than fixing them after an infestation has happened. If you see a cockroach, it’s bad news – if you see a baby cockroach, you’ve got problems! ‘For anyone running a commercial kitchen, it’s like a form of insurance – food safety regulations require you to have a pest control plan to maintain your Food Hygiene Certification, which is quite a complicated thing to prepare and manage. Rest homes, child-care facilities, cinemas, banks and all sorts of other operations also have similar needs. We can do that for our clients and, as qualified pest managers, we have access to professional products that are much more effective than the DIY stuff and considerably reduce the time frame to solve problems.’ As a result, Ecomist has national contracts with some very well-known companies, including Restaurant Brands (who operate KFC, Pizza Hut and Carl’s Jr.), Domino’s and St Pierre’s, which means plenty of work for franchisees all round the country.

Keeping people and premises safe The core of the Ecomist service is a programmable aerosol dispenser which delivers a product featuring chrysanthemum daisy-based natural pyrethrins to control insects. Franchisees install the dispensers in businesses and then keep them stocked with a regular servicing call cycle. That gives them the chance to inspect the premises for any other issues, then take immediate action using their pest management training and other products such as barrier sprays, insect grenades and more to resolve the problem and keep the businesses and its customers safe.

And it’s not just commercial customers; Ecomist dispensers are popular with domestic users for controlling flying pests, and can also be used to dispense odour neutralisers. Ecomist offers a range of 35 different fragrances created by a French parfumier, including some well-known scents. Customers can order products online via the Ecomist website, and orders are fulfilled by franchisees in their own exclusive territories. This provides steady and recurring income while allowing franchisees to develop ongoing relationships.

New Zealand owned and operated Ecomist is very much a New Zealand brand. It’s a division of Rotorua-based Damar Industries, which manufactures the Ecomist aerosol products locally. ‘That ensures continuity of supply while controlling costs for clients and ensuring profitability for franchisees,’ says Ian Robertson, Ecomist Group General Manager. ‘The combination of a New Zealand supplier with a localised service network of franchisees who each have a vested interest in their own businesses has led to very high customer satisfaction levels. Last year, a survey showed that our clients gave us a Net Promoter Score of 70. That’s world-class – most companies look to achieve 40 or more. And, to confirm that, the same survey showed almost 60 percent of leads came via word-of-mouth as clients recommend us to their friends and colleagues. Building those relationships is an important part of what our franchisees do.’ Dave Gerrie: ‘The business has got more and more interesting’

Growing demand all over Dave Gerrie is one of those relationship builders. Ecomist’s current Franchisee of the Year, he joined the company 20 years ago as a distributor before it was restructured as a franchise. ‘It’s gone from strength-to-strength ever since,’ says the North Shore and Hibiscus Coast franchisee. Dave had a background in sales and marketing with a major multinational, but he’d reached a stage in his career where the next move was overseas and that didn’t appeal to him as father to a young family. Instead, he decided to make money for himself rather than working for someone else. ‘Initially, the business was all about selling dispensers, but it’s got more and more interesting

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Year 30 Issue 02

as we have got into the pest management side. I’ve done a lot of studying and courses to qualify in pest management as a PMANZ-registered Master Technician, and it’s been a fascinating learning curve as I’ve added services to help customers – and broadened my income streams, too. ‘The last year or so has seen demand increase all through Covid, and FYE 2021 figures show that nationwide website sales are up 36 percent year on year. It’s been very challenging for a lot of businesses, including some of my clients, and I’ve been glad to be in a position to help them out. ‘Pests had a field day during lockdown with fewer people in commercial spaces, so I was busy as people opened up again, and we worked on plans to make it affordable for them to comply with the regulations and keep everyone safe. The increase in people now working from home has also meant more people became aware of the pest problems around their own properties, so we’ve had more domestic work, too.’

Family businesses This concern for the wider community is typical of Dave, who also sits on Ecomist’s Franchise Advisory Council, a group which meets regularly with franchisor management to help consider future activities, resolve operational or other issues and discuss marketing plans. New digital marketing campaigns have proved highly effective, and next up is a series of pest management videos featuring Dave himself. ‘That’s how this business works – we all like to lend a hand,’ he says. ‘At our recent conference, there was a really good feel from everybody, really positive – it was like coming together as a family.’ For many people, Ecomist really is a family business, says Ian. ‘Some of our franchisees own multiple territories, while others have encouraged their brothers or sisters or in-laws into the business. When a franchisee passed away last year, his daughter and her husband took over. That’s a measure of just how good a business this is.’

Rare opportunities With 20 franchises throughout New Zealand, Ecomist has a very satisfied and very stable franchise network. ‘However, opportunities to join the franchise.co.nz – PUTTING PEOPLE IN BUSINESS

team do arise occasionally, as growing demand means some franchisees with multiple territories are now considering selling off one of them to provide a better focus for their customers,’ says Ian. ‘A busy franchisee can generate a great return and still work from home, while some of the provincial areas offer a good income with an enviable lifestyle. ‘Franchisees retain full margin on all aerosol and hygiene products sold, and only pay royalties on their pest control work. A marketing levy on the sale of all Ecomist aerosol and hygiene products goes into a national marketing fund to be spent on promoting the Ecomist business nationally and locally. This is targeted at providing franchisees with the opportunity to drive revenue and reap the rewards of those marketing initiatives and their own hard work.’ Ecomist franchisees come from diverse backgrounds. ‘What they have in common is energy, self-motivation and sound business acumen,’ says Ian. ‘Full training is provided – mostly on-the-job in your own territory. In addition, franchisees undertake external training to gain a Level 3 qualification in urban pest management. ‘Ecomist also operates a franchise system in Australia and has distributors in South Africa, South Korea, the Philippines and Singapore.If you’re interested in the opportunity, give me a call.’

Business solutions ‘On the other hand, if you have a business where your reputation matters, where hygiene and cleanliness are critical, and where you need to stay on top of your game and keep your customers safe, we want to help,’ says Ian. ‘Call the Ecomist hotline on 0800 75 75 78 and one of our highlytrained local franchisees will be in touch directly. That way, you can see for yourself why we have such a good reputation for quick, effective solutions to keep your premises pest-free.’

Advertiser Info

Ecomist Systems www.ecomist.co.nz Contact Ian Robertson M 0274 334 513 ian.robertson@ecomist.co.nz

Franchise Management

Be Your Own Boss!

PEACE OF MIND MOTORING

Automotive interest or aptitude? A Midas car care franchise could be a most rewarding business opportunity for you. You drive the business and help customers to enjoy driving their cars.

Benefit from access to our business systems and management tools.

What do exce franchisees ha common?

Benefit from the national multi-media advertising and marketing campaigns that continue to build our brand. Benefit from favorable idas group buying terms for parts and equipment. Benefit from training and on-going business support that helps to keep you on top of your game. Benefit from using your skills and talents to gro a successful profitable and valuable business.

Buying a franchise is only the start – building a business takes longer. Greg Nathan explains how to work the wheel of excellence to achieve success

Established workshops and new territories available now!

Email franchise@midasnz.co.nz for a free information pack.

ver the past 30 years or so, I and my team at the Franchise Relationships Institute (FRI) have talked to hundreds of franchisors and conducted research with thousands of franchisees. One of the questions that franchisors often ask us is: ‘What do excellent franchisees have in common?’ It’s a great question, and it’s just as relevant if you are about to buy a franchise. If you’re reading this article, you might be in the early stages of what we call the Franchisee Journey, learning what it takes to be a franchisee and if it’s for you. So here’s something to consider: you might be buying into a well-known brand with great systems, thorough training and all sorts of ongoing support, but it’s up to you how you put all these elements together. The better you do that, the more likely you are to build a business that delivers on your ambitions. So what makes some franchisees top performers while others just achieve? If you want to be an excellent franchisee, read on.

What is excellence? At the FRI, we believe that excellence is performing every aspect of your work to the highest standard. In business, this relates to how you deliver your product or service, how you organise your work, how you deal with other people, how you manage your finances and, most importantly, how you handle yourself. The better you do all that, the more satisfaction you will have from your work – and the better the results you will achieve. A few years ago, we studied the backgrounds, attitudes and habits of over 2,000 franchisees and then looked at their levels of success and satisfaction to see what patterns emerged. The study found that excellent franchisees focus on five areas which combine to form what we call the Franchisee Wheel of Excellence. By understanding these areas and working on them from the start, new franchisees can maximise their investments.

1. Build supporters Life is a team activity, and those who learn to play well with others are the winners. Excellent franchisees continually build commitment from the people on whom their business depends. For instance, the most important job of a franchisee who employs staff is to build their commitment and capability, and to get them to treat the business with the same care and enthusiasm as if it were their own. Our study showed the support of family and an extended network of well-wishers including friends, colleagues and mentors also play a critical role in a franchisee’s success. Members of the franchisor team can be particularly valuable supporters, as can key suppliers. Successful

Franchise New Zealand

Winter 2021

Year 30 Issue 02

cellent have in franchisees build constructive working relationships with these people. And there is the most important group of all – customers. Without their advocacy and continuing support, there is nothing In creating a cheer squad for your business, therefore, you are building a network of people that will go out of their way to help make you a success.

2. Engage with the brand

when offered, and bouncing back from disappointment as a lesson in learning. And Intentional vitality comes from staying connected to your sense of purpose. Because culture always starts with the leader, high levels of vitality also help to build a positive, vibrant culture. Effective business leaders inspire others, not only through their intelligence or their skills, but through their vitality.

Our Franchisee Success Study discovered that franchisees with high levels of brand passion (that is, people with pride and a strong belief in the franchise system) were making more money, delivering better service and contributing more to their franchise community. These franchisees were also 35 percent more satisfied overall.

5. Master what matters

Brand passion is the fuel that drives engagement, enthusiasm and great customer service. This passion drives your participation and contribution to the franchise network, as you help the system (and other franchisees) do more and achieve more. The more a franchisee engages with a brand and embraces its values, the more successful they will be, so don’t expect to sit back – be prepared to get active and get involved.

– Being able to pull out of the daily grind and look at your business strategically – to work on your business, as well as in it. Our Study indicated this approach resulted in 10 percent better financial performance than those who were working hands-on in the business full time.

3. Drive growth It takes courage to take the plunge and go into your own business. Because the cost of doing business increases constantly, you need to sell more, find more customers and keep the ones you have. So, excellent franchisees are pro-active, sales-oriented, and committed to growth. However, this commitment is not just about sales. It includes a commitment to grow your skills as a business owner and to grow the capability of your team. People like to be challenged and feel they are part of something that is growing, so it will help you attract and retain good people – as well as reward them better.

4. Maintain vitality Vitality is all about physical energy, mental clarity, emotional health and a strong sense of purpose. It’s having the confidence, presence of mind and vigour to apply yourself to anything with motivation and joy - also known as keeping your mojo! Our study revealed that 35 percent of franchisees work more than a 50-hour week and 49 percent say they find running their business emotionally exhausting. To maintain excellence in these circumstances, you need to be in top condition and master the four vitalities – physical, mental, emotional and intentional. Physical vitality enables us to put in the long hours often needed to build a business – and to not cut corners through laziness or tiredness. Mental vitality enables us to be sharp and clear in our thinking. Being calm and curious about what’s going on are the superpowers of excellent franchisees. Emotional vitality comes from an attitude of gratitude, accepting help franchise.co.nz – PUTTING PEOPLE IN BUSINESS

Excellent franchisees also showed us that they master what matters. They think strategically, keeping in mind the bigger picture of why they are in business in the first place. Mastering what matters means:

– Having a routine for establishing and reviewing meaningful key performance indicators that tell you if your business is on track for success. – Having documented standards and procedures in place, so that everyone understands what to do, how to do it and why. The bestperforming franchisees said that one of the top three things they valued from their franchisor were systems they could use to help them run their business more efficiently. – Investing in the development of your people. The real test for mastering what matters is if a franchisee can consider having a holiday and leaving the business in the hands of their team, knowing all will be well as they are properly trained and there are systems for every contingency. This is also essential for franchisees wanting to expand their business by operating multiple units.

Start as you mean to go on In summary, our study showed that franchisees who ‘work the wheel’ were not only making more money – they had less stress and were generally happier with their lifestyle. Importantly, they also recognised that the success of their business didn’t just rely on the franchisor – it also relied upon their own activities, energies and leadership. If you’re currently looking at becoming a franchisee, it’s important to be aware of this. Know your abilities and your goals, and look for a business where you can invest your time and money in a way that will truly About the Author satisfy you, while providing you with Greg Nathan is founder of the support and systems you need to the Franchise Relationships Institute, a renowned speaker succeed. Then work the wheel – and strive for excellence.

at franchise events world-wide and author of several books on franchising.

Photo: On Scene Media Ltd

For Jacky Dobson, her AA Driving School franchise has been a dream come true

PASSING THE TEST W

hen Jacky Dobson pressed the ‘Start’ button on her AA Driving School business in July 2020, it was the culmination of a life-long ambition. In the UK, where she had worked in the transport and trucking industries, she harboured a love for driving and a desire to teach others. However, her career plans were interrupted by a decision to emigrate down under in 2011. In New Zealand, Jacky gained her instructor endorsement while working as a health and safety adviser for a car rental company, then applied for a part-time instructor franchise with AA Driving School. Her world was turned upside down again when Covid-19 struck and the rental car industry was hit hard. Redundancies quickly followed, but Jacky wasn’t deterred. ‘I asked the AA if I could upgrade to a full-time franchise, and to my delight they said yes,’ she smiles. ‘Just two months later, I was finally “living the dream” with my own AA Driving School car and franchise in Christchurch.’

Up to speed Despite being a first-time business owner, Jacky found getting her business up to speed proved to be relatively easy. ‘Taking on something new, something that you’ve never done before, can be daunting, but in the franchise, it’s reassuring to know that there is always somebody there supporting you in every aspect of the business – not just the AA team but Suzuki and the finance company, too. ‘My AA Driving School area coordinator, who is also an instructor herself, is brilliant. I know that if I’ve got any questions or if there’s anything I need, I can go straight to her.’ She says the training was excellent. ‘Of course, like any new job there’s some apprehension at first, but I spent time observing other AA instructors teaching their students, and this proved invaluable. I think my background in health and safety, as well as doing Lifeline counselling, helped me understand how people go about learning, and I have a check-sheet that I go through after each lesson with students, to find out how they think they’re doing.’

Rewards and flexibility For Jacky, taking a student from zero driving experience to a fullyqualified restricted driver delivers enormous satisfaction. ‘But for me, it’s all about safety. It’s not about just getting the student through the test process; it’s about knowing that once they’ve been through that test, I can sleep at night safe in the knowledge that they are safe on the road. Students thank me for giving them that confidence – I find that incredibly rewarding.’ And she also loves the flexibility the business brings with it. Jacky chooses how many hours she works, dovetailing those hours in with franchise.co.nz – PUTTING PEOPLE IN BUSINESS

family life. ‘If I want to take a holiday, I simply arrange for no bookings to be taken for the required days off – simple!’ A typical workday for Jacky normally starts after 9am when she’s taken her dog for a long walk. ‘That puts me in the right frame of mind, and I also limit my number of lessons to five a day to ensure each student gets the quality of service they deserve.’

The opportunity The AA Driving School is currently looking for new franchisee instructors throughout the country, says Roger Venn, the brand’s General Manager. ‘Investment levels start from $30,000+gst, which includes training, your annual brand fee and vehicle. Top instructors can generate income of well over $80,000 a year, and we have many successful part-time operators too. ‘When you join the team at the AA, you will be working with an iconic brand and you’ll also have amazing benefits available to you, including a fully-equipped Suzuki with dual controls and in-car cameras. And, as Jacky has found out, there’s a centralised booking system and call centre that handles the flow of leads coming in.’

In a good place Jacky says there are many qualities that help define good instructors, ‘But it helps if you’re personable, open to different people and agegroups, and respectful of all ethnicities. You’ve also got to be a fun person. I like to have a bit of a laugh with clients when the time is right.’ And after almost a year in business, Jacky is happy to report that her franchise has more than met her expectations. ‘I’m in a good place. I absolutely love it, I know what I’m doing, I’m making good money and I’m confident.’ She plans to grow her business further, and has already had the opportunity to undergo advanced driving assessment training. She particularly enjoys the variety of people she teaches – from teenagers to senior citizens. ‘There are so many interesting people with such wonderful stories to tell. I can’t ever see myself doing anything else – I’ll never go back to working in an office.’ Roger says there are plenty of opportunities around the country for new part- and full-time AA Driving School franchisees, ‘So if you are motivated, commercially-minded and have the right qualities, this is a chance to join the most respected brand in New Zealand motoring and build an enjoyable and rewarding business. Contact us today or visit the website to find out more.’

Advertiser Info

AA Driving School www.aa.co.nz/drivinginstructor-franchise Contact Alan Pearce P 0800 723 239 aadtcareers@aa.co.nz

I found my place! Krista Coningham became a Caci clinic owner, joining New Zealand’s best looking business in April 2021. We sat down to chat about her Caci franchisee journey.

My Caci dream started 20 years ago while living in an apartment upstairs from Caci Ponsonby in Auckland. The brand, image, professionalism and the leadership in the industry always appealed to me. I dreamed of Caci, but instead I went to my corporate job in the financial services sector in the CBD each day. Fast forward 20 years to 2016, I relocated to Blenheim with my husband and two young boys for a lifestyle change. This was also as an opportunity to reinvent my career and find my happy place. When I saw that Caci Blenheim was opening in October 2019, I persisted until Tim, the owner gave me a job as Treatment Coordinator! Since then I have never enjoyed going to “work” so much.

Working alongside a team who are the best in the industry and so passionate about results and having extensive resources and systems supporting us meant Caci Blenheim could bloom. Most rewarding of all is getting to know our members, seeing their results and their confidence grow. I love all the glowing skin and sparkly eyes and warm smiles in the clinic. I found my happy place! Tim has given me the opportunity to buy the business and continue to grow what he and the team have built. For this I am incredibly grateful. It is a dream come true. I can’t wait to see the members we know, and the members we are yet to meet in clinic and starting the next chapter at Caci Blenheim. I may just pinch myself now! Are you motivated? Ready to put in the effort and enjoy the rewards of owning a successful, beautiful business? Get in touch with the team at Caci – these opportunities are snapped up quickly! Visit caci.co.nz/franchising to find out more.

Opportunity: Business & Commercial

GOING BALLISTIC InXpress franchisee builds recurring income with every sale

Ron Van Dillen

ince buying his InXpress franchise, Ron Van Dillen has enjoyed a wealth of success. ‘It’s all down to the support and coaching that the franchise provides,’ he says. ‘It must be – I had zero experience in sales, logistics or freight before, but now I’m well on track to achieve all my targets in 2021, including employing staff to facilitate additional growth.’ Founded in the UK in 1999, InXpress is a global award-winning businessto-business franchise that handles logistics for SMEs to save them time, money and hassle, and make it easy for companies to send packages anywhere in the world. With a network of 400-plus franchisees across 14 different countries, InXpress enjoys bulk discount rates from some of the world’s biggest couriers. Clients use the InXpress webship+ platform to arrange shipments, while the courier company collects the parcels and arranges customs clearance. webship+ also manages quotes, invoices and shipment tracking. That leaves franchisees free to focus on sales: find new clients, identify their issues and suggest solutions. Before joining InXpress, Ron spent five years as a Health and Safety trainer. ‘Much as I enjoyed my work and meeting people, I could see it would only take me so far, and I was ambitious for opportunities that could take me further. I had previously been employed by one of the international carriers to conduct investigations, and that’s where I first heard about InXpress. The management there spoke highly of the franchise and when I looked at it in detail I was impressed, too. ‘I was attracted by the recurring income the franchise could provide – it’s a model that is optimised for exponential growth in a short time if the tools are applied properly.’

You make the sale, technology does the rest Geoff Hargreaves, Franchise Development Manager for InXpress, explains, ‘We’ve invested millions in our technical platforms, which means franchisees can show clients how to benefit from InXpress quickly and simply. Once you have a client on board, they use webship+ to arrange their shipments and the courier company collects and delivers. It’s quick and efficient, and means franchisees build a recurring income as their client base grows. Meanwhile, the back-of-house software makes it easy for franchisees to manage their own businesses.’ It’s a formula that impressed not just franchisees but the whole franchise world. ‘At the Global Franchise Awards 2021, InXpress showed that we are in a class of our own as we won not just the White Collar Franchise category, but the top award for Global Franchise Champion,’ says Melanie Spencer, Global Head of Marketing for InXpress. ‘Being up against so many exceptional franchise brands we are both proud and humbled to have won two awards.’

Right opportunity, right time Ron Van Dillen considers himself to have got into the right opportunity at the right time. ‘I started in 2019 and, while 2020 was a mess with no momentum, Covid certainly accelerated the pace of e-commerce. That’s only going to expand from here, and I’m in the right place to offer SMEs a hassle-free platform that integrates sales, payment, shipping and delivery. ‘I’m very happy with the marketing which allows me to offer smaller businesses a very personal and hands-on service. I get a call from the franchise every fortnight to talk over margins and strategy and, with franchise.co.nz – PUTTING PEOPLE IN BUSINESS

good old footwork and getting on the phone, I’ve been able to build my customer base as quickly as I hoped and expected. InXpress is fulfilling my expectations today – in fact, it’s gone ballistic!’ Geoff Hargreaves concludes, ‘I’ve worked in franchising for 30 years and what I like about the InXpress model is that it is driven by profitability. The franchisor’s income comes from the gross margin, not sales, which means that our job is to help every franchisee be as profitable as possible. ‘As a result, for an investment of just $29,000 +gst, an established franchisee can achieve an income of $20,000 a month or more. Contact me now – our growing New Zealand network needs more ambitious people to fulfil everincreasing demand.’

Advertiser Info

InXpress www.inxpress.com/nz Contact Geoff Hargreaves P 0-9-884 9759 sales.nz@inxpress.com

Industry-leading technology will help you stand out in the crowd. A global logistics franchise, providing freight services to small businesses Founded in 1999, InXpress has a long history in managing successful businesses. This is combined with the knowhow to train and support franchisees in running a sales business. With 400+ franchises globally, the multi-award-winning business continues to grow.

A respected partner to global carriers InXpress has established strong and lasting relationships with trusted courier partners around the globe and access to highly competitive rates. This leaves you free to concentrate on building sales, working towards your goals, and creating the lifestyle you want.

The InXpress Opportunity Build your own successful and profitable start-up business with the security of the world’s largest franchisor of global courier services. We’ll provide full training, with ongoing coaching and support. • Recession-resistant • Low entry & ongoing costs • Proven business model • Full training & coaching • No inventory, office or vans • Unlimited passive income • Work from anywhere!

Get started with InXpress today! +61 450 619 043 | sales.nz@inxpress.com inxpress.co.nz

Buying A Franchise: Support

Questions to ask about What support will you get as a franchisee? Here’s how to find out

ne of the benefits of buying a franchise is that you should receive ongoing guidance to help you succeed and get the best possible return for your efforts. That’s why it’s important to have good support from your franchisor, both from a distance and in your own area. So if you’re looking at an opportunity, what questions should you ask to make sure you’ll get the right support? Ask the franchisor: • Where is your franchise support office based? What does it consist of? How many people are employed by the franchisor? What do they do? How many are in direct support roles, rather than in administrative roles? Can I meet some of your staff? Many franchises in their early stages have very few employees – however, as a franchise grows it requires additional support staff to ensure existing franchisees continue to receive service. • Exactly what level of support can I expect? In what areas? Is there any technical support, or on-going research and development? Do you have specialists in individual functions as well as generalists who understand the overall business? • What support would I receive during the opening period of my business? What on-going support services do you provide? Do you have a programme of online calls and meetings to monitor progress and advise on improvements? How often would a field support person visit me in person and for how long? What can I expect us to cover and achieve through your field visits? How are the visits structured? Are they results-focussed?

NZ’s Favourite Milk! We’re looking for motivated, ambitious, sales focused business people to join our team! Owning an Anchor Franchise is a highly sought after opportunity with 50 Franchisees delivering millions of litres of milk per year! If you are fit, enthusiastic, commercially savvy, with a passion for business we would love to hear from you. Please email us today: Shannon.Davidson@Fonterra.com

NZ’s most loved dairy brands!

SUPPORT • What specific business planning tools and guidance can I expect throughout our relationship from start-up to exit? What would happen if I had operational or business problems that I was unable to solve? What help would I get? Ask to see examples. • What systems do you have in place to support key processes – eg. accounting, lead generation and management, benchmarking? How will I know how well I’m doing? Are comparisons of performance across key areas available to all franchisees? Is there help in analysing areas for improvement? This should be a key advantage of franchises over independent businesses. Technology makes benchmarking easy and is part of most good franchise systems. • Is there any formal support system between franchisees? (eg. mentoring, a buddy system, franchise advisory council, intranet). Other franchisees can be a valuable source of help and support. • Is there clear guidance for local marketing? What tools do you provide? All franchises require the franchisee to be able to grow their business locally, so this is a critical area. • And finally: What support did you provide your franchisees during Covid-19? How did this help? See When Support Really Matters at www.franchise.co.nz/articles/3192 Don’t be shy to ask these questions – support should be a major advantage of buying a franchise, and it’s one of the things your fees will pay for, so you want to be certain you will get what you need.

AN EXCITING

FRANCHISE OPPORTUNITY GROUP HOME BUILDER

Having experienced recent growth, it’s time for us to share our successful business model. Compass Homes is a Group Home building company and is looking to expand nationwide. We have some unique points of difference that makes a franchise with Compass Homes very appealing.

Strong support

We are looking for partners to join the group as franchisees • Low entry costs • Ongoing sales and marketing • Admin support with optional accounting services • Construction experience not essential • Well-established and proven systems and processes Compass Homes have opportunities in Northland, Central North Island, Waikato, Upper South Island, West Coast and North Otago.

National distribution Franchise opportunities starting at $750k 46

For more information contact Bronwyn Bindon Phone: 021 461 313 Email: bronwyn@compasshomes.co.nz

Franchise New Zealand

Winter 2021

Year 30 Issue 02

Home Services

Green Acres and Hire-A-Hubby launch game changer for managers and entrepreneurs

Craig Burrowes: building a future asset

BUILDING BIG BUSINESS N

ew Zealanders spend billions of dollars on home services and home maintenance every year. The market is dominated by one-man or onecouple bands, but that can be limiting for someone with the skills, energy and ambition to run something bigger.

Green Acres Big Business franchises have no territory, service or geographical restrictions, meaning opportunities for new franchisees all around New Zealand at a variety of investment levels.

That’s why sister companies Green Acres and Hire-A-Hubby have launched an innovative model to help new and existing franchisees achieve substantial levels of asset growth. Franchisees will have all the encouragement, systems and support they need to build their own business empire, while being supported by two of the best-known brands in franchising.

In 2011, Craig Burrowes left a senior management position in the corporate world to put his practical skills to use as a Hire-A-Hubby franchisee in Central Auckland. With project management skills, and expertise in quoting, planning and strategy, as well as leading large teams, he has the perfect background for managing a maintenance business – and the Mega Hire-A-Hubby opportunity is ideal.

‘Home and commercial services franchise systems often have limitations that make it difficult for franchisees to grow beyond being a sole trader operation,’ explains Graeme Bayly, the group’s Big Business Recruitment Manager. ‘We recognised that we have some very capable people within our networks, so we developed a model that would allow franchisees to employ people, spend less time on the tools themselves, take on bigger jobs and increase their profitability, turnover and business value. ‘And it’s not just for existing franchisees. Green Acres Big Business and Mega Hire-A-Hubby models are attractive to people with project management skillsets, drive, determination, business experience, the ability to lead a team and a burning desire to give rein to their entrepreneurial flair. ‘For current franchisees, there is no additional franchise fee to change over to the Big Business or Mega models, while new franchisees are offered a range of investment levels which set the starting income guarantee and fixed weekly royalty. Franchisees are expected to add additional staff, vehicles, equipment and training to grow into a substantial business and asset, and for both current franchisees and new joiners there are flexible fee options and finance available.’

Mega Hire-A-Hubby

‘Pretty much from the get-go I’ve been as busy as!’ he says. ‘You’d be staggered at the variety of jobs we manage, from big renovations to the little things – people always have plenty of jobs to do.’ Since becoming Auckland’s first Mega Hire-A-Hubby, he’s doubled his business and added six North Shore territories, giving him the opportunity to put his experience to use. ‘As much as I enjoyed being on the tools, this is a much bigger opportunity to build a family business and an asset for the future. ‘I love my involvement with Hire-A-Hubby and am fiercely proud of the brand. I’d welcome any potential franchisee to join me as part of their due diligence and get a real feel for the business. For the right people, it’s that good!’

Major benefits With existing franchisees already reaping the benefits, there are also opportunities for new people with drive and ambition. Major advantages include:

Green Acres Big Business

• Use teams of staff to run multiple jobs and increase the scale of work you can do;

It might seem a long road from a British Army operating theatre to being a Green Acres franchisee, but for Ian McKenzie it was a logical progression.

• Ability to take holidays and still be earning; • Upscale staff when needed instead of turning down opportunities;

‘Those years as a theatre practitioner in the army and the NHS, followed by a move to New Zealand in 2006 and more theatre work in Wellington taught me to be a stickler for cleanliness and hygiene,’ Ian says. ‘In 2016 when I decided to work for myself, Green Acres seemed an ideal fit. I started small and grew fast until I reached the stage where it would be difficult to move forward. Talking about this with my Green Acres Business Advisor, Kurt Kjestrup, he invited me to provide my input into a scheme that would make it achievable for franchisees to grow their businesses further.’

• Still enjoy the flexibility of working where you want – no need for an office, so running costs are still low;

Ian became the country’s first Green Acres Big Business franchisee, and has reaped the benefits. He currently employs eight staff and has two subcontractors for carpet and upholstery cleaning. ‘There really are huge opportunities with this model,’ he says. Ian McKenzie: logical progression franchise.co.nz – PUTTING PEOPLE IN BUSINESS

• Industry-leading systems for job management, communications, financial management with Xero integration, etc; • Existing alliance partner networks with Z Energy, Bunnings, Vodafone, and other major partners.

Too important to miss Green Acres and Hire-A-Hubby franchisees benefit from the brands’ strong reputations and high levels of repeat business from regular domestic and commercial customers. ‘We have 30 years of award-winning experience in supporting our franchisees, but Advertiser Info we’re never content to rest on our Green Acres laurels,’ says Graeme. ‘Hire-A-Hubby Mega and Green Acres Big Business franchise models are an opportunity too important to be missed. If you have the skills and ambition to build something bigger, contact me now.’

www.greenacres.co.nz/franchise Contact Graeme Bayly M 021 473 050 P 0800 803 200 graeme@greenacres.co.nz graeme@hireahubby.co.nz

Join in the success of New Zealand's premium café franchise A strong and trusted brand, multi award-winning franchise system and industry leading marketing & business support. It's a winning formula for our franchisees. Email: jon@columbuscoffee.co.nz or visit www.columbuscoffee.co.nz to find out more.

Business & Commercial Kerry Woods: ‘It’s amazingly rewarding’

ActionCoach franchisees enjoy a variety of challenges and significant returns

SPRING INTO ACTION A

ccording to Statistics NZ, in February 2020 New Zealand had 557,680 business enterprises. Small and medium enterprises make up 97 percent of that figure, which means there are a lot of owners and directors looking to grow and improve their businesses. That makes the ActionCoach franchise opportunity hugely appealing, as Auckland-based Kerry Wood explains. ‘When looking for a coaching franchise I searched far and wide,’ he says. ‘I spoke to ActionCoach franchisees in both New Zealand and Australia, and what I found was a passion for the role and a real-world desire to create positive outcomes for business owners. It turned out to be the most challenging and rewarding thing I’ve ever done.’

Reputation and experience ActionCoach began life as Action International in 1993 and commenced franchising in 1997, launching in Australia under legendary entrepreneur Brad Sugars, then quickly spreading to New Zealand and around the world. Sugars is rated as the world’s number one business coach, while Ismail Davids, the Regional Area Manager for New Zealand, has a Master’s Degree in Business and 20-plus years of experience in international business directorship, consulting and entrepreneurship. ‘ActionCoach offers business clients a variety of programmes to grow their businesses through advice, mentoring, coaching and training,’ Ismail says. ‘Our strategies, processes, systems and collateral have been proven and tested for more than 27 years, and we work with more than 18,000 clients every week across a variety of industries. ‘Our bespoke One-to-One coaching programme delivers specific education and high accountability for participating clients. There are also Group Coaching and Executive Coaching programmes, along with workshops, events and other useful services, and resources including a Command Centre which provides tools to help franchisees grow their clients’ businesses. ‘With Covid-19 adding more complications for business owners than ever, they need advocates, counsellors and professionals who can help them build their dreams and continue to thrive more than ever. That’s why ActionCoach has never been in greater demand – and why we are offering new franchisees the opportunity to start your own business while giving back to a part of the economy that desperately needs you.’

Kerry also believes the ability to listen is important: ‘To hear what’s actually being said, because the “good oil” often lies in what the client is not saying.’ Kerry admits coaching is not for the faint-hearted. ‘On any one day you could be working with multiple types of businesses, and owners, all with their own commercial and personal idiosyncrasies and different views of what success looks like, and what they want from business and life. You’re their guide; you have to listen and really be a part of their journey.’ He enjoys constantly learning about different businesses, industries and commercial situations, and the challenges they bring. ‘There is great personal growth that comes with that. As a coach you deal with all the good, the bad, the pretty and the ugly in business – ranging from expanding businesses with exciting marketing plans, to rebuilding businesses that have been knocked about, perhaps by another company’s liquidation or a major family disruption. ‘It’s tremendously challenging, but amazingly rewarding.’

Financially and personally rewarding Kerry describes the training and support offered to franchisees as, ‘Very thorough. You have to be on your game because the training really works you hard, but you come out of that with all the tools needed for the job.’ He explains that the support team is not just the franchisor, but all the other coaches in the ActionCoach network – around 1000 people worldwide. ‘That’s a lot of brainpower and experience on your side,’ he points out. And it pays off. The investment required for new franchisees is from $75,000 +gst, and the company reports that the average revenue per coach is currently around $18,000 per month, or $216,000 per year. Franchisees could expect to have their entire investment returned within 12 months and, as Kerry says, ‘The income level will match your input and how well you follow the process.

‘Great coaches are business builders with a passion for influencing the strength of their client community – people who succeed by creating success in others, and are excited at the thought of building their own vibrant business.

‘When you look back at a day when you’ve created a couple of new employment opportunities in one business; shown a young business owner how he can buy a house using a mortgage broker you know; sat in on a social media marketing meeting; then finished by looking at the processes of a manufacturing Advertiser Info plant, knowing that your activity added percentages ActionCoach Business to the bottom line, all while Coaching earning well in your own www.ActionCoach.com business, that’s a great day! Contact

‘They are entrepreneurs who have gained valuable skills and knowledge during their own careers and are ready to put that knowledge to work, to turn their experience into profits.’

‘If you want that too, call Ismail at ActionCoach and find out more.’

Not for the faint-hearted The company’s recruitment process ensures that only applicants of the highest calibre are chosen to be an ActionCoach. As a franchisee himself, Kerry Wood explains what it takes.

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

Ismail Davids M 021 0286 9636 ismaildavids@actioncoach.com

Opportunity: Auto Services

A DAMN GOOD EARNER

Touch Up Guys franchisee has no regrets

arrie Pengelly sums up his business in two brief sentences. ‘I’ve had it 28 years and it’s been a damn good earner all the way through. I’ve had a new car every couple of years, and would have had more than one overseas holiday each year if I hadn’t been so busy.’ Barrie has owned his Touch Up Guys franchise in South Auckland from the company’s first days here. From his mobile workshop he visits car yards and private customers, repairing bumper scuffs, stone chips, scratches and other damage to all sorts of vehicles. ‘But I’m retirement age now, and photography, my motorbike collection and some of those holidays I’ve been promising myself are becoming a priority,’ he smiles. ‘So it’s time to sell up and let someone else take over.’ In fact, he had planned to retire already but says Covid-19 made potential buyers nervous. ‘That’s understandable, but if there’s one thing I’ve learned over the years, it’s that there’s constant demand for Touch Up Guys. ‘A few years after I started the business, I had so much demand that I split my territory in two and sold half to a new franchisee. That gave me a nice capital gain, and it’s something a new owner could probably do again as I’m not covering all the potential work now by any means. I’ve been concentrating on some of the car yards, but it means the others – and so many private clients – are not getting their scrapes and bumps attended to. ‘You only need three things to be successful in this business,’ Barrie suggests. ‘People skills, an eye for detail and a good work ethic. If you

Barrie Pengelly

can bring all those three to the party, you will earn top dollar from day one – and if you want a well-established business in South Auckland, I will gratefully retire!’

Permanent demand Martin Smith, New Zealand franchisor for Touch Up Guys, says that there is permanent demand for the service not just in Auckland but in many other parts of the country. ‘Most current franchisees could work 12 hours, 7 days a week if they chose, but they usually prefer to balance a healthy income with a great lifestyle. ‘A complete Touch Up Guys package for a new franchisee costs between $88,000 and $120,000 +gst, depending on whether the mobile workshop is leased or bought outright,’ Martin explains. ‘This includes an exclusive territory, all the equipment you need, and a three-week training course followed by on-site support for at least a month. You don’t need experience – we use highlyAdvertiser Info advanced specialist equipment Touch Up Guys which makes colour matching a www.touchupguysfranchise.co.nz straightforward process. ‘So if you are looking to buy a highly successful franchise in a thriving industry, give me a call – today!’

Contact Martin Smith P 0800 286 824 M 021 721 430 martin.smith@touchupguys.co.nz

Join our friendly, forward looking team New Zealand is simply brimming with vehicles and they each need to look 110% when it comes to selling them! We are experts in quality repairs with professional training, highly polished systems and the latest in technology – making your work efficient and satisfying. We've been operating for over 25 years with our franchisees offering a wide range of services and enjoying excellent returns. This is a great time to join our franchise with new energetic franchisees required across New Zealand.

Call Martin today to discuss the opportunities in your area 021 721 430

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

TRISTRAM

UPGRADE YOUR FLEET FROM

17,990 + ORC

ARE YOU READY FOR THE FUTURE? The electric revolution is here at Greenlane and Wairau Valley, North Shore. Tristram MG has New Zealand’s most affordable electric car, the ZS EV and the all new MG HS PHEV. Whether you are looking for a spacious SUV with a real world range of 250 kms, or a luxury Plug In Hybrid with an impressive 1.8L/100km fuel consumption and 52 km EV range, we have a new energy solution for you. Both vehicles are supported by a 5 year unlimited kilometre warranty and a 8 year 160,000 km battery warranty. Not ready for an EV yet? Then take a closer look at our affordable and stylish MG3 hatch or MG ZS, available from just $17,990 + ORC. Our dedicated Corporate Business Manager will work with you to get the right solution for your business, and the right funding package. There are many benefits to having Tristram MG look after your fleet. Call us today to find out more about how we can support your future.

DARREN BIRD CORPOR ATE BUSINESS MANAGER 021 964 989 DARREN@TRISTR AMEUROPEAN.CO.NZ

WWW.TRISTRAMMG.CO.NZ 132 WAIRAU ROAD, NORTH SHORE | 255 GREAT SOUTH ROAD, GREENLANE

Buying A Franchise

ECO-FRIENDLY FRANCHISES 2. New companies, new markets

Finding business opportunities to suit a changing world

n the last few years, environmentally-friendly products and services have moved into the mainstream. Consumers are actively looking to make better choices, and companies want to be ‘seen to be green’. The tipping point has been reached, and franchises have responded to the opportunity. Franchise buyers need to be aware of this trend, as it is likely to affect future growth opportunities. A franchise which is seen to be a market leader is likely to do better than one which is slow to invest in greener technologies. Eco-friendly franchises fall into three main categories.

1. Old companies, new ideals Many existing companies have worked to make their service more environmentally-friendly in order to appeal to customers, companies and corporates with ‘green’ policies. Commercial cleaning companies have been particularly active in this area, especially with increasing sensitivity around the use of chemicals in the home and workplace. Reducing waste and promoting recycling are also important, while some franchises have adopted greater digital technology to enhance internal communication within their networks while reducing physical travel. Where travel is essential, for field support managers, for example, new technologies including hybrids and EVs are becoming more popular.

Some franchisors have established new companies based on green products or services. In some cases, these may prove to have immediate appeal such as MeloYelo e-bikes and the soon-to-be-launched electric taxi service from Corporate Cabs. In other cases, adoption may take longer as consumers require education and conversion to the benefits. Buyers need to be careful to confirm the market for such services here in New Zealand where our niches are smaller and our environmental concerns different from those in other countries. Services that work overseas, such as waterless car washing, may not find an obvious market here despite the environmental advantages (although Aucklanders may disagree!).

3. Solving existing problems Franchises have developed or adapted to specialise in home and building improvements to make them more healthy and/or energy efficient. These include companies that supply and/or retro-fit double glazing, wall and roofing insulation, solar energy and heating products. Within these categories, some businesses may be home-based franchises, many will be mobile, and some may operate from premises. A note of caution here: some sectors have grown on the back of government subsidies for such things as insulation. When the subsidies end, as they always must, will the franchisees’ businesses still be competitive and viable? Consult an accountant before you buy. When you’re looking for an eco-friendly franchise, therefore it’s important to do more than ask ‘How much does it cost?’ and ‘What experience do I need? Do your research, look at the trends and consult the experts. We suggest putting in at least an hour of research for every $1000 that you plan to invest.

I bought a Pit Stop franchise

100%

NZ OWNED & OPERATED

and I’ve never looked back Franchise opportunities nationwide. Call Les 027 222 7487 for a chat. Visit www.pitstop.co.nz/franchising

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

LAUNDROMAT OWNER HARD AT WORK The hardest part of owning a Speed Queen self-service laundromat is deciding how you will spend your “work” day. If you are looking for a truly passive income with an excellent return on investment, get in touch to find out more about Speed Queen laundromats.

0800 77 333 7 | speedqueen.co.nz

Opportunity: Retail

BETTER THAN A RENTAL Landlords turning to Speed Queen laundromats to provide good returns

he recent changes to the tax regime around rental properties have seen landlords look for other ways to realise a return on their investments. ‘Yes, property offers capital gain in the good years, but it can be quite high risk, and high maintenance too,’ says Royce Little. ‘That’s why it’s no surprise that we’ve seen more and more people turning to Speed Queen recently. ‘We have one client who was so pleased with his first laundromat he set up a second, and is now planning his third. He’s sold up all his rental properties and is looking for locations for three more laundromats. That might surprise some, but not us – we’ve proved again and again over the past five years that, set up properly, Speed Queen-equipped laundromats can offer a 20-30 percent return on investment. With cashless payment and remote operation, they can be a truly passive investment.’ Royce is head of laundromat sales for Speed Queen, the oldest and largest manufacturer of commercial laundry equipment in the world. ‘Despite being founded in 1908, we’ve always been at the cutting edge of technology and trends, and that’s why our operators continue to make big profits,’ he says. ‘Our modern laundromats offer technological advances that have been big game changers for the industry. By offering cashless payment and remote operation, laundromats have become even more attractive opportunities for owners as investors. And because you don’t need expensive high street or mall locations, Speed Queen’s partners are reaping the rewards of us being ahead of the game. ‘That’s why we say Speed Queen is a perfect model for anyone seeking passive income.’

Cashless means payment assured ‘From an investor’s perspective, cashless payments offer a lot of benefits,’ explains Royce. ‘For a start, with no cash on site there are no security issues. There are no worries about handling, collecting and banking coins, either. That was always a bit of a hassle – laws designed to prevent money laundering made dropping coins into banks increasingly difficult, but almost everyone has an eftpos card or a credit card these days, and Covid-19 only accelerated the trend towards cashless payments. ‘That’s why we developed our own sophisticated system for laundromats, which allows not just for cards but payWave and Apple Pay, too. You don’t need pockets full of heavy cash just to wash your clothes any more. And, for our investors, it means the payments go direct into their accounts with no risk of default – not like being a landlord!’ franchise.co.nz – PUTTING PEOPLE IN BUSINESS

Remote operation Speed Queen offers another massive benefit to prospective investors: remote operation. ‘This has revolutionised the way owners interact with their businesses – you can sit in Kerikeri and watch the profits flow in from Invercargill, if that’s your preference,’ says Royce. ‘Via the internet, you can have complete visibility of all the operations in your store from wherever you are: how many cycles each machine has done; when are the peaks and troughs of the operating cycle; and if there’s been a very rare fault or issue. If there is a blocked drain, for example, the machine will message you immediately to let you know. ‘Even if there is a fault, it’s not a problem at all – we have servicing agents in every town in the country. They rarely have a lot of work to do for Speed Queen, though, because our equipment is pretty indestructible – our machines will work reliably day after day for 15-20 years, on average.’

Turn-key operation Speed Queen is not actually a franchise – you operate under your own brand, but Speed Queen provides all the help you need to get up and running. This covers everything from site selection according to proven demographic and parking criteria, to meeting council regulations and launching your business. ‘We carry out a full feasibility study on any site, looking at the demand and potential capacity of turnover versus fixed costs to ensure the right mix of equipment in the right place,’ says Royce. ‘By putting in bigger capacity machines, customers can do their whole week’s washing in an hour, and enjoy free wi-fi while they wait. It’s an approach that has proved incredibly reliable and has created a perfect passive investment opportunity.’ A medium-sized laundromat requires a total investment of $250-300,000, much of which can be financed. The deposit required is $75-100,000. ‘The return on the total investment is in the region of 20-30 percent, and we’ve had some owners do much better than that,’ says Royce. ‘This is a turn-key operation which suits investors looking for an alternative to property,’ Royce explains. ‘We want to hear from anyone who has the desire to build a successful business in any part of the country … and you don’t even need to move! ‘Whatever your situation, give me a call, and let’s discuss how Speed Queen can help you.’

Advertiser Info Speed Queen www.speedqueen.co.nz Contact Royce Little P 0-9-528 5600 royce@speedqueen.co.nz

Buying A Franchise

Buying a franchise can be a great way to get into your own business – but there’s still an element of risk involved. That’s why using the right advisors is essential, says Simon Lord

Hanging out for the perfect franchise? Talk to us and we’ll find your perfect match. Iridium Partners help potential franchisees research, evaluate and navigate the industry to find a franchise that’s best suited to you and the lifestyle you want. We work with many high-profile franchise brands, and are also able to assist with purchases outside of our network.

buy yoursel

PEACE O I

f you’re thinking of buying a franchise, you’ll find you have a huge range of opportunities to choose from. There are around 600 different franchises in New Zealand and they cover a huge range of industries and operating styles, from man-and-a-van operations to multi-million-dollar restaurants. Many of our best-known and mosttrusted brands are franchises. But just because a franchise is well-known doesn’t mean that it will suit your own situation, and it doesn’t mean that every new outlet will be profitable, either. That’s why, if you’re looking at buying any business, you need to take good professional advice so that you can be sure you’ve made the right decision and enjoy the peace of mind you need to focus on growing your new business. Strangely, many people don’t bother to do that when it comes to franchises. Why not? Well, having talked to many new franchisees, it seems that too many people: • Assume that everything will be okay because the franchise has a good reputation; • Think that by not using a lawyer or accountant they will save money on professional fees that they need to invest in the business; or • They use an inappropriate advisor – the family lawyer, for example – who might be great at conveyancing but have little experience and few contacts in the franchise world. Alas, the people who take these appealing shortcuts often learn an important lesson the hard way. While franchising can be a great route into business for many people, as the various profiles in this magazine show, it’s not right for everyone. Research carried out in Australia a number of years ago found that 20 percent of respondents admitted that they had no idea of what they were getting into when they bought a franchise. It suggested that people are prepared to pay $50,000 or $200,000 for a franchise, but they are not prepared to spend the time or money they should on finding out what they are getting into. That’s not just scary – it’s crazy. One of the most common causes of franchisee failure is poor choice or inadequate research by franchisees. A small investment now can save a lot of distress later.

Don’t become a bad statistic

Call Nathan +64 275 393 022 or email info@iridium.net.nz 56

The failure rate of franchisees in New Zealand is generally thought to be very low, but it can and does happen. Whether it’s the fault of the franchisee, the franchisor or something beyond their control like a pandemic, an unsympathetic landlord or a changing market, you don’t want it to happen to you. It’s vital, then, to check out the differences between franchises to make sure that any opportunity really is as good as it seems to be. Here’s why it’s worth spending a little time and money on advisors, whether you’re buying a lawnmowing franchise or a million dollar restaurant: Franchise New Zealand

Winter 2021

Year 30 Issue 02

RUST REMOVAL + RUST PROTECTION

elf

OF MIND 1. You’ll save time (and maybe even money). Choose experienced advisors and they’ll probably have come across the franchise system you’re investigating before. Even if it’s new to New Zealand, the chances are they will be able to find out more about it from contacts overseas than you will. And if it’s a brand new system, they will at least know the characteristics to look for in a successful franchise. They might cost more per hour than non-specialist advisors, but they will give you better advice and take less time about it.

Would you like to convert a combined passion for cars and people into meaningful work? Autoblast is ready to take its vehicle underbody restoration and protection technology and systems to the rest of New Zealand, to protect Kiwi motorists from the damaging effects of underbody rust on vehicles. Be part of pioneering this new franchise group. Receive full training and ongoing support, mentoring and systems designed and developed right here in NZ.

See www.autoblast.co.nz/franchising for more info.

 021 328 435  (09) 443 6574 Glenfield, Auckland  @autoblastnz • www.autoblast.co.nz

MAKING IT EASIER TO START, RUN OR GROW

YOUR FRANCHISE Our team of business bankers around the country are ready to help make business easier for you. You’ll also find a range of practical tools, resources and offers at ANZ Biz Hub. Visit anz.co.nz/bizhub or give us a call on 0800 269 296 to find out how we can help your business thrive.

ANZ Biz Hub

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

Buying A Franchise

Invest in a Business

THAT DELIVERS PACK & SEND is one of the fastest growing franchises in New Zealand providing a proven franchise opportunity at a great investment level. • New Zealand’s Largest Range of Freight and Packaging Services under one roof • Solid New Zealand Brand & Reputation with Minimal Competition • Proven Business Template & Systems

• Comprehensive Induction, Training & Support • Brand Lead Guarantee • Innovative Online Ordering Platform • Unlimited Profit Potential in the Lucrative Freight & Logistics Industry

Become a PACK & SEND Franchisee packsend.co.nz/own-a-franchise

2. You’re less likely to make mistakes. You might not know what rents or margins are normal in a certain industry, but your advisors should. You might not know whether a sub-lease arrangement leaves you exposed, but your lawyer will. You might be new to business borrowing, but your banker will know what is and isn’t possible – and the fact that you are buying a franchise may mean special terms are available if you talk to the right people. 3. You’ll know what to expect. One of the most important tasks of your advisors is to ensure that you know exactly what the franchise entails and that you know what will be expected of you as a franchisee. That will not only help you to make the right choice of business but also enable you to settle into your new role faster. 4. You’ll be confident your chosen franchise will meet your needs. Whether your reasons for buying a franchise are short-term growth, long-term security or lifestyle, involving advisors and briefing them honestly about your goals will help ascertain whether the business will really meet your needs. 5. You’ll get impartial advice. If you find a business you love, it’s easy to focus on the positives and miss some of the warning signs. For all sorts of reasons, a good franchise may not actually be the right one for you. Advisors can help you see beyond the dream to the reality, and help you make the right decision.

What advice do I need? The three key people that you need to speak to are a lawyer, accountant and, if you are going to require finance, a banker. When you buy a franchise, you are getting into a legal arrangement that involves rights and obligations on both the franchisee and the

Invest in Laundromats

Gooder Equipment was established 45 years ago and is New Zealand’s largest commercial laundry equipment suppliers. Branches in Auckland, Wellington & Christchurch. Please contact us for more information.

0800 629 824 www.gooder.co.nz 58

Earn a passive income No permanent staff required Excellent return on investment Remote operation possible Live reporting system available

Franchise New Zealand

Winter 2021

Year 30 Issue 02

franchisor. It is therefore extremely important that you should have a clear understanding of what those will actually mean to you in practice. How about using an accountant? Well, one of the primary reasons for buying a business is to make money, so you want to ensure that the franchise you are considering is actually a sound proposition and that it can provide the financial returns that you are looking for. An experienced accountant can help you investigate this. Many franchise professionals believe that getting good legal advice is so important to a prospective franchisee that Franchise Association members have to tell purchasers, ‘You are also required to have the Franchise Agreement explained to you by a solicitor experienced in franchising and you should seek financial advice on the franchise proposition from an accountant experienced in franchising.’ See page 28 for legal tips. As for franchise bankers, the good news about them is that they have a huge amount of expertise and knowledge about different franchise systems but they aren’t actually going to charge you anything for sharing it. It’s therefore a simple matter to talk to them fairly early in your researches to find out what they know and start to build a relationship with them.

How do you choose the right advisor? So how do you ensure that your chosen advisors are the right ones for you? Here are some tips. 1. Don’t assume that your normal family lawyer or accountant has the skills to analyse a franchise opportunity. Franchising is a specialist field and it pays to use specialists. They may charge more per hour but they will know what is and isn’t acceptable, they will have contacts in the field and they may well take less time than someone inexperienced in franchising. 2. Look for advisors who are demonstrably focusing on the world of franchising already. The Directory in the back of this magazine is a good place to start, as it lists those with specialist knowledge in this area. 3. Choose people who are able to demonstrate knowledge and experience of franchise systems in the field in which your chosen business is operating. Don’t be afraid to ask for a summary of their relevant experience. There’s an expanded version of the Directory online at www.franchise.co.nz with more details on the top advisors. 4. Check the reputation of each advisor with your other advisors – some may work particularly closely with other specialists and be able to recommend someone. 5. Make sure that you choose people with whom you can build a good rapport. You need to be honest with your advisors and trust that they will respect your confidences and give you good advice. In all likelihood, you will be working with them not just while you are buying your franchise but as your business grows, too. 6. Be prepared to pay reasonable fees for professional advice. It’s not worth saving a few dollars at the outset and getting poor advice. Most advisors charge on an hourly basis, so find out what this is and get a written estimate of the likely number of hours involved. Ask to be kept informed in writing of any extra hours incurred.

Finally With the right team of advisors behind you, buying a franchise can be much less stressful – and less risky – than trying to do everything on your own. The trick is to choose the right advisors in the first place, be honest with them and listen carefully to what they have to say. At the end of the day, the decision whether to proceed or not will be yours and yours alone, but if you have listened to the voices of experience then you stand the best possible chance of making the right decision for your future success.

LISTEN before you buy

All franchise agreements put a lot of power in the hands of the franchisor. Whether a franchisor uses that power wisely or carelessly comes down to their character. Their character will have a huge impact on your experience as a franchisee and may be the most important thing you should assess before buying a franchise. It’s also the hardest thing to assess. But you can learn a lot by asking smart questions of other franchisees and listening closely to how they answer. Ask about how the franchisor communicates and how they act when challenged or wrong, how they introduce change, how they respond to franchisees struggling under personal circumstances and how they demonstrate that they have their franchisees’ best interests at heart. Listen to what is said, how it is said and what is perhaps glossed over.

LOOK BEFORE You’ll begin to get a sense YOU of how LEAP things really operate in that franchise system.

Franchising is a powerful way of doing Michael Bright business, but the same forces that make Specialist Franchise Lawyer franchising great also create vulnerability 021 2666 395 and risk. We know what works, what doesn’t, and how to respond to the issues that arise. We help with: · Assessing franchise opportunities · Advising on franchise agreements and other contracts · Franchise sales and purchases · Dealing with difficult situations

FRANCHISE LAWYERS

About the Author Simon Lord is editor of Franchise New Zealand magazine & website and has worked in franchising for over 33 years.

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

Auckland Phone 09 303 3764

North Shore Phone 09 414 9800

www.gazeburt.co.nz

Franchise and Business Opportunities

Westpac Directo Over 275 different franchises What does it cost?

What’s available?

How many are there?

Who do I contact?

description

FANZ

industry

number in NZ, globally

company

investment from

Franchise and Business Opportunities page number

A-B

What do they do?

get more information

0800 Sunshade

Home & Building

$25,000

0800 Sunshade are designers, manufacturers and installers of outdoor weather protection products.

4 4

P 0-6-876 9675

9Round

Health & Fitness

$200,000

Total body results in a quick, convenient kickboxing and functional fitness workout.

10 700+

M 0061 27 672 2312

AA Auto Centre

Auto Services

$150,000

Become a premier provider in the vehicle service, repair and inspection market.

37 37

P 0-9-966 8704

AA Driving School

Leisure & Education

$30,000

AA Driving School is New Zealand’s leading driver training organisation. Seeking motivated people interested in partnering with us to grow their own driving instructor franchise. Contact us now if you’re keen to run your own business and enjoy teaching others.

120 120

Alan Pearce P 0800 723 239 E aadtcareers@aa.co.nz W aa.co.nz/driving-instructor-franchise

A Buyer’s Choice Home Inspections

Home & Building

$32,500$65,000

Proven international franchise operating in 19 countries around the world. The house inspection industry is rapidly growing with pre-purchase inspections, P testing, maintenance inspections and safe and sanitary reports. We are now looking for further inspectors nationwide.

17 200

John Goodrum M 021 945 140 E john.goodrum@abuyerschoice.co.nz W abuyerschoice.co.nz

Home & Building

$1,000,000

New Zealand’s leading hire company supplying scissor lifts, cherry pickers and knucklebooms. There are exciting new franchise options available throughout the North Island. A unique opportunity exists for the right person to work their way into a franchise ownership role.

8 8

Lena Harrington P 0-3-341 3566 M 021 361 622 E franchises@accessman.co.nz W accessman.co.nz

Business & Commercial

$49,500

Many business professionals are tired of the continuous uncertainty that looms over their heads. ActionCOACH is in the business of business coaching and it allows you to be in control of your own future, whilst offering the ultimate in career fulfilment.

12 1000+

Ismail Davids M 021 0286 9636 E anzrecruitment@actioncoach.com W actioncoach.com/newzealand

Active+

Health & Fitness

$20,000

North Island-wide chain of physiotherapy and rehabilitation clinics, offering multi-disciplinary services of physiotherapy, occupational therapy, pilates and exercise rehabilitation, ACC rehabilitation contracts, health and wellness services. Operating since 1990. Previous health services experience preferred.

22 22

Gill Webb P 0800 224 486 E gill.webb@activeplus.co.nz W activeplus.co.nz

Altitude Pole & Fitness

Health & Fitness

$125,000

Altitude Pole offers pole dance and fitness-based classes at professional, boutique studios around the country. Creating communities, confidence and strength.

11 11

Karry Summers P 021 880 345 E hq@altitudepole.co.nz W altitudepole.co.nz

Food & Beverage

$7500,000$1.2m

Market leader in the sales and distribution of milk products and beverages throughout New 50 Zealand including Anchor, Primo, Zing, Mammoth Supply Co, Fresh N Fruity, De Winkel, 50 Country Goodness, Mainland, Kapiti, CalciYum and Eon. National franchise structure operating since 1992 offering exclusive territories.

Shannon Davidson E anchorfranchise@fonterra.com W anchor.co.nz

Health & Fitness

$300,000$650,000

Leading 24/7 fitness franchise. Proven systems, voted one of the top global franchises.

46 4000+

P 0-7-974 4589

Business & Commercial

$20,000

Aramex, formerly Fastway Couriers, is an award-winning franchise system that provides local and national courier and freight services at competitive prices. Over 35 years’ experience, multiple industry awards and franchisees across New Zealand, Aramex is one of New Zealand’s most successful and trusted freight companies.

275 1600

P 0-6-833 6333 E recruitment@aramex.co.nz W aramex.co.nz

Armstrong Smarter Security

Business & Commercial

$150,000

Armstrong for smarter security. Retail and mobile locksmith and alarm specialists.

18 18

P 0-9-415 0585

ASWEFA

Business & Commercial

$145,000

ASWEFA provides industry training on forklifts, wheels, tracks, rollers, EWP and dangerous goods. Make a difference by creating “A Safe Working Environment For All – ASWEFA!” The perfect franchise opportunity for a team leader, supervisor, tradie coming off the tools, or someone with HR experience.

2 2

Treena Myers P 0800 279 332 E franchising@aswefa.co.nz W aswefa.co.nz

Home & Commercial $14,000

NZ’s premium home, commercial and lawn service franchise system.

200 200

P 0800 297 297

Auto services

P.O.A

New Zealand franchise Autoblast has perfected a new method for vehicle underbody rust removal and rust prevention. We are seeking partners who firstly believe in customer service excellence, and who have an appreciation for all things automotive and their aesthetics.

1 1

David Kirkham P 094 443 6574 E david@autoblast.co.nz W autoblast.co.nz

Baby On The Move

Retail

$350,000

Specialising in rental and sales of baby and toddler car seats and other products.

14 14

P 027 472 7040

Bakers Delight

Food & Beverage

$150,000$400,000

With over 30 years of experience, Bakers Delight is a successful franchise business with a growing network of over 700 bakeries spanning across four countries. Bakers Delight has a proven business formula which provides comprehensive training and on-going support.

27 700+

P 0800 225 388 E franchiserecruitment@bakersdelight.com.au W bakersdelight.com.au

Bark Busters

Pet Education

$22,000$30,000

Love dogs? Join our Bark Busters team. We need you in Auckland.

5 275

P 00614 3980 3078

Bedpost

Retail

$150,000

New Zealand’s premium specialist bedding and bedroom furniture retailer with a focus on superior customer service, top brands and expert advice. Looking for motivated owner operators passionate about selling and providing a high level of customer service.

16 16

Graeme Doak M 021 665 923 E graeme@bedpost.co.nz W bedpost.co.nz

Beds R Us

Retail

P.O.A

Join NZ’s largest independent bedding group. Franchise opportunities available with full support.

46 46

P 0-9-972 3022

BiForm Solid Composite Decking

Home & Building

$55,000

BiForm Solid Composite Decking offers an environmentally friendly, low maintenance, alternative to traditional hardwood timber. Strong presence in the industry in a market with growth potential. Offers composite decking, screening, and flooring solutions. Operating successfully since 2004. Full training provided.

New New

Tau Aupa’au M 021 640 006 E tau@biform.co.nz W biform.co.nz

Accessman

ActionCOACH New Zealand

Anchor Franchise

Anytime Fitness Aramex (formerly Fastway Couriers)

At Your Request Franchise Group Autoblast

Westpac Directory of Franchising and Advertiser Index Franchise New Zealand Winter 2021 Year 30 Issue 02

Franchise and Business Opportunities

tory of Franchising 60 Franchise and Business Opportunities

70 Specialist Advisors

73 Other Services

Looking for a business opportunity but don’t know where to start? Choose by industry

Choose by investment

Note

Choose by type

The ‘Investment’ figures quoted in the fourth column are for guidance only and may not include GST, equipment, working capital or other items unless specifically included. You should confirm such items direct with the franchise concerned.

Listing information is supplied by that particular entity. The symbol in the FANZ column denotes a member of the Franchise Association. You are advised to confirm the accuracy of the listing and the membership status of any entity. Neither the sponsors of this Directory nor FANZ nor the publisher accept liability for any omissions or errors.

The description contains a brief description of the franchise and may include information on the type of people the opportunity is best suited to. More information can be found online at www.franchise.co.nz

description

FANZ

industry

number in NZ, globally

Franchise and Business Opportunities investment from

company

page number

We have divided all the opportunities into ten main industries. Just look down the third column to select the type of business you are interested in. You can also search the Directory by industry online at www.franchise.co.nz

get more information

Bird On A Wire

Food & Beverage

$450,000

Free-range rotisserie chicken and good vibes for forward-thinking foodies.

4 4

P 0-9-304 0008

Black & White Coffee Cartel

Food & Beverage

$250,000$450,000

NZ’s rapidly growing first micro-roasting coffee company franchise offering turn-key cafés.

12 12

M 021 223 1992

Home & Building

$50,000 $200,000

Blind Ideas is a window furnishing company. After 15 plus years developing our brand and system in Northland, we are ready to expand into the rest of New Zealand. We are looking for driven salespeople to join our franchise business.

1 1

Paul Whitehead P 0-9-438 8345 M 021 254 8275 E paul@blindideas.co.nz W blindideas.co.nz

BoatsmartHQ

Auto & Marine Services

$20,000

Unique franchise opportunity to manage a fleet of marina or drystack-based boats.

9 9

M 021 173 0938

Brazooka

Food & Beverage

$400,000$600,000

The Brazooka brand captures the outgoing vibrancy of Brazil in an experience where you live life in full colour. It’s fun, cheeky and a little bit crazy (just like Brazilians). A restaurant where patrons sit back and enjoy ‘the full Brazilian BBQ!’

1 1

Pete Bucher M 027 578 2626 E petebuke@msn.com W brazooka.co.nz

Breakers Restaurant

Food & Beverage

$100,000$450,000

Relaxed, NZ beach-themed family restaurants. Fast and affordable dining since 1997.

8 8

P 0-6-834 0537

Business & Commercial

$69,950

Founded by the legendary Brian Tracy and new to New Zealand. You can own your own professional and profitable coaching and training business when partnering with FocalPoint. You will receive extensive training, ongoing support and access to the comprehensive FocalPoint professional development and business coaching resources.

New 200+

Andrew Phillips M 0061 418 500 721 E aphillips@focalpointcoaching.com W focalpointcoaching.co.nz

Bricks 4 Kidz

Leisure & Education

$75,000

Be part of an established and globally awarded children’s education franchise. Over 10 years, Bricks 4 Kidz has developed a unique and inspiring business model. Make an impact on our future generations and receive the support of training, resources and expertise. Come build with us!

8 750

Lorraine Yu P 0800 LEGO4K M 021 222 6033 E lyu@bricks4kidz.com W bricks4kidz.co.nz

Brumby’s Bakery

Food & Beverage

$300,000$450,000

Brumby’s has been part of the New Zealand bakery market for over 20 years and is a refreshing offer from your standard independent or local supermarket. Thanks to extensive market research our current business model is a vast improvement with vibrant branding.

6 250+

Andrew Morgan P 0-9-973 4823 M 022 419 3156 E andrew@ccbs.co.nz W brumbys.co.nz

Budding Ideas

Business & Commercial

$25,000

100% NZ owned, specialising in the hire of artificial flower displays.

2 2

P 0-9-390 8979

BurgerFuel

Food & Beverage

$500,000

BurgerFuel is a leader in the gourmet burger market, dedicated to serving high quality burgers in an atmosphere as charged as the food. Combined with fun and irreverent marketing campaigns BurgerFuel creates the perfect environment for franchisees to grow and enjoy their business.

56 79

Murdoch Ball M 021 954 632 E franchising@burgerfuelgroup.com W burgerfuel.com/nz

Burger Wisconsin

Food & Beverage

$300,000$350,000

At Burger Wisconsin, it’s always been about the food. Now is an exciting time to join us, with new sites planned throughout New Zealand and an existing store refresh programme underway. It’s a gourmet opportunity for operators with good taste.

22 22

Tyler Kerlin P 0-9-973 4559 E franchising@wisconsin.co.nz W burgerwisconsin.co.nz

Business Buddy

Financial Services

$45,000

Calling all CA’s and CPA’s - we want you.

2 2

P 0800 283 399

Health & Beauty

$150,000$300,000

At Caci we love what we do! Helping New Zealanders with what we call ‘skin confidence’. Now is your chance to join the team, become a Caci clinic owner and enjoy the benefits of being part of a successful New Zealand business.

54 54

Penny Chapman P 0800 266 119 M 021 959 933 E penny.chapman@fabgroup.co.nz W caci.co.nz/franchise

Café2U

Food & Beverage

$82,000$160,000

Follow your dream of business ownership with the support of the world’s largest mobile coffee van franchise in the fast growth coffee industry. Café2U provides opportunities for small business entrepreneurs to deliver great coffee and food to businesses, events, and functions.

11 240+

Andrew Morgan P 0-9-973 4823 M 022 419 3156 E andrew@ccbs.co.nz W cafe2u.co.nz

Café Botannix

Food & Beverage

$480,000

Contemporary deli cafés serving organic coffee and food options in Palmers garden-centres.

4 4

P 021 483 500

Cambridge Homes

Home & Building

$150,000

Offering driven, motivated people the opportunity to become a Cambridge Homes franchisee.

7 7

M 021 409 763

Carl’s Jr.

Food & Beverage

$1,000,000

We are looking for enthusiastic franchisees to join the Carl’s Jr. team.

18 1300+

P 0-9-525 8700

Carpet Court

Retail

$250,000

New Zealand’s largest flooring retailer. The size of the Carpet Court group means that Carpet Court franchise partners benefit from the advantages of scale when it comes to all aspects of business, including buying power, marketing, product range and other business support services.

57 57

Colin Jones M 027 453 4876 E support.office@carpetcourt.nz W carpetcourt.nz/careers

Cartridge World

Computer

$100,000$125,000

The largest, most experienced printer cartridge refilling company worldwide. Franchisees operate from retail premises, refilling cartridges, retailing new cartridges and other printer consumables. Easily learned, full training provided. Includes stock, plant, training and licence fee. We stand behind our product with a 100% satisfaction guarantee.

43 1650

Geoff Smith P 0-3-446 8600 M 027 339 829 E geoff.smith@cartridgeworld.co.nz W cartridgeworld.co.nz

Cash Converters

Retail

$650,000

Looking for an exceptional return on your investment? We’re New Zealand’s favourite place to buy and sell, the world’s largest second-hand dealer and market leader in short term credit services. With more than 700 stores internationally you’ll be buying a tried and tested, well respected brand.

28 700+

Colin Mahoney P 0-9-281 7334 E enquiries@cashconverters.co.nz W cashconverters.co.nz

Cavalier Homes

Home & Building

$25,000$55,000

Cavalier Homes is a progressive and innovative franchise residential building company.

New 10

P 0800 228 254

Blind Ideas

Brian Tracy’s FocalPoint Coaching and Training

Caci

Search the Westpac Directory of Franchising at www.franchise.co.nz

B-C

description

Central Landscape & Garden Supplies

Home & Building

P.O.A

Champion Travel Referral Agents

Travel

$51-$4500 Unique business opportunity entrepreneurial for travelers. Referral agents earn up to 10% commission rebates on personal and referral domestic or international travel bookings made under contract. Affiliated with helloworld. See www.championtravel.co.nz for more information. Save money and earn money - ‘It pays to book Champion Travel!’

Cleancorp

Home & Commercial $25,000

Clean Planet

Business & Commercial

FANZ

industry

number in NZ, globally

company

investment from

Franchise and Business Opportunities page number

C-E

get more information

9 9

Mike Armour P 0-9-273 5352 M 0274 506 639 E mike@centrallandscapes.co.nz W centrallandscapes.co.nz

8 8

Maxwell Burns P 0-6-843 6280 M 021 0220 2220 E info@championtravel.co.nz W championtravel.co.nz

Cleancorp offers home cleaning and commercial cleaning franchises. Seeking committed people to deliver great service. We source and acquire commercial cleaning contracts for our franchisees who are provided with full training, ensuring the same professional standards are offered to all customers.

105 105

Loraine Fitzgerald P 0-9-304 0599 M 021 944 636 E loraine@cleancorp.co.nz W cleancorp.co.nz

Clean Planet, environmentally better for you and your customers. No selling, no invoicing, we do it for you. Well-established and growing strongly throughout regional New Zealand. Now looking for master licensees and franchisees. Work for yourself with the support of our proven processes and systems.

130 130

Tony Pattison P 0-9-622 0828 E tony.pattison@cleanplanet.co.nz W cleanplanet.co.nz

Home & Commercial $15,000$55,000

Home and commercial cleaning – no job is too big or too small.

21 21

P 0800 101 216

Business & Commercial

$14,600

An established, award-winning franchise with nearly 300 franchisees operating throughout NZ. This cleaning franchise offers quality cleaning at competitive prices. Franchisees utilise the well-developed systems and technical expertise to become successful business owners. Comprehensive training, equipment, uniform, business cards and provided.

280 1000

Greg Paget P 0800 800 055 E gregpaget@cleantastic.co.nz W cleantastic.co.nz

Cobb & Co.

Food & Beverage

$500,000

Welcome back to Cobb & Co., New Zealand’s original restaurant chain. With unbeatable brand 8 recognition, enviable buying power, proven profitability and on-going support from Cobb Group, 8 it’s not hard to see why owning a Cobb & Co. is a special opportunity.

Coffee Culture

Food & Beverage

$350,000+ Coffee Culture is the South Island’s leading boutique group of coffee shops. We’re currently expanding and need passionate coffee lovers to join us. With over 22 years’ experience, we offer support and training that’s second to none.

20 20

Sacha Coburn P 0-7-855 3996 M 027 475 0390 E sacha@coffeeculture.co.nz W coffeeculture.co.nz

Coffix

Food & Beverage

$100,000

Offers exceptional Fairtrade coffee at a fair price. Ethical and environmentally responsible company.

18 18

M 021 287 2220

Colourplus

Retail

$200,000

At Colourplus, we’ve got your style. Your local store offers all the inspiration, expertise and advice you need to turn your decorating dreams into reality. With 30 stores nationwide, offering a range of top quality paint, wallpaper, curtains, blinds, giftware and decorating accessories.

29 29

P 0-9-818 9215 E info@colourplus.co.nz W colourplus.co.nz

Clean Rite Cleantastic Commercial Cleaning

$20,000

Landscape and garden supply yards providing bulk and bagged products. Pick-up and deliveries. Will suit hands-on owner operators with a passion for excellent customer service who take pride in customer satisfaction.

Ben Gower P 0-7-281 1197 M 0204 1007 007 E ben@cobb.co.nz W cobb.co.nz

Columbus Coffee

Food & Beverage

$250,000$450,000

NZ’s premium café franchise. Highly recognised and trusted brand offering customers 71 exceptional coffee and chef-prepared food. Supreme Franchisee of the Year and Food and 71 Beverage Franchise System of the Year 2015/16. Suit owners with passion for coffee, food and the value of customer relationships.

Jon Hassall M 028 8500 1300 E jon@columbuscoffee.co.nz W columbuscoffee.co.nz

Compass Homes

Home & Building

$120,000$150,000

Wanted - business persons with entrepreneurial flair and ambition. A Compass Homes franchise gives you all the advantages of owning your own business, being your own boss, but still getting all the support you need in all aspects to help you run and grow your business.

7 7

Bronwyn Bindon P 0-3-379 1111 M 021 461 1313 E bronwyn@compasshomes.co.nz W compasshomes.co.nz

Computer Troubleshooters

Computer

$27,500

We are looking for entrepreneurs to join our well-established franchise network.

6 400+

P 0800 728 768

Cookie Time

Food & Beverage

$75,000

Distribution of snack products to retailers & other on-sellers.

48 48

P 0-3-349 6161

Cookright Kitchen Services

Food & Beverage

$70,000

Cookright, the kitchen hero, saving kitchens time and money. Deepfryer, overhead filter and hood cleaning. Cooking oil filtering. Oil and kitchen consumables product sales. Cookright has significant income potential with minimal competition for motivated, hard-working, practical operators who can sell and are well organised.

31 31

Steve McMullen P 0800 804 104 M 029 770 0994 E steve@cookright.co.nz W cookright.co.nz

POA

Corporate Cabs is New Zealand’s most professionally driven cab service. Founded 20+ years ago, we continue to set the benchmark for premium service. The strength of our brand is in the professionalism of our owner-drivers. We invite you to join our fleet.

200+ 200+

Dave Thornley P 0800 789 789 E dave@corporatecabs.co.nz W corporatecabs.co.nz

Corporate Cabs

14, Business & 15 Commercial

CrestClean

Business & Commercial

$10,000

Full service franchise, all contracts provided. Guaranteed income paid twice monthly. 625 CrestClean prepares GST returns, accounts and tax returns. Full training programme provides 625 career pathway. Operating since 1996. Franchises operating nationwide. Master franchises are also available.

Sam Lewis P 0800 273 780 E franchisesupport@crestclean.co.nz W crest.co.nz

Crest PropertyCare

Business & Commercial

$15,000

If you have handyman skills, or are good with outside jobs, a Crest PropertyCare franchise may suit. We provide caretaking services to businesses and schools, looking after exterior areas around buildings, grounds and doing simple property maintenance duties. Franchises are available nationwide.

23 23

Sam Lewis P 0800 273 780 E info@crestpropertycare.co.nz W crestpropertycare.co.nz

Crewcut

Home Services

$16,000

Crewcut is a lawn and garden maintenance franchise with businesses for sale. For over 26 years we’ve had operators providing lawn mowing, hedge trimming, section clearing, and gardening to Kiwi’s all across New Zealand. Buy a business with support, strong branding, and values.

260 260

Pauli Horgan P 0800 800 286 E pauli@crewcut.co.nz W crewcut.co.nz

Cutshop

Home & Building

$450,000

Cutshop is a successful business offering contract cutting services to kitchen and wardrobe 3 retailers, interior fit-out specialists, and designers of bespoke products all over New 3 Zealand. Prime opportunities to invest in and manage a production and programming franchise are now available. Call for details.

André Hofer P 0-9-666 0632 M 021 879 413 E andre.hofer@cutshop.com W cutshop.com

Design Builders

Home & Building

P.O.A.

A thriving, established business with an outstanding reputation for quality work.

7 7

P 0800 456 456

Diamond Fusion

Home & Building

$50,000

Diamond Fusion are offering an opportunity which gives you the flexibility to run your own business with the support systems and products to make it a success. Seeking motivated people with great sales ability and focus. Full training provided plus equipment and start-up stock.

8 n/a

Fraser Benton M 021 234 4170 E franchise@diamondfusion.co.nz W diamondfusion.co.nz

Food & Beverage

$200,000

Donut King is a speciality donut and coffee chain now available in NZ. Proven business model for over 38 years. Seeking fun franchisees with a customer focus to serve our famous, fresh donuts daily.

4 350

Craig Watson M 0061 418 360392 E craigwatson@donutking.co.nz W donutking.co.nz

DrainPro

Home & Building

$40,000

DrainPro specialise in residential new builds, tank installations and light commercial works, with franchise opportunities available nationwide. Whether you’re an existing business struggling or a tradesman looking to go out on his own, Drainpro have the experience to help you develop a successful business.

4 4

Nathan Williamson P 0-3-342 1278 M 021 217 1616 E nathan@drainpro.co.nz W drainpro.co.nz

Dream Doors

Home & Building

$75,000

Design, manufacture and supply of made-to-measure kitchens, bathrooms and bedrooms for retail and trade customers. Seeking hard-working, sales-driven, computer literate go-getters who are willing to follow a proven dynamic international business model.

10 118

Derek Lilly M 027 213 5133 E del@dreamdoors.co.nz W dreamdoors.co.nz

Driving Miss Daisy New Zealand

Home Services

$40,000$45,000

Driving Miss Daisy is NZ’s No.1 companion driving service. Currently we have 67 territories in 75 operation. If you are interested in becoming the next Daisy in this growth industry, call us today. 117 Our NZ franchises are an extremely affordable small business option.

Paula Lee P 0-6-877 0363 E paula@drivingmissdaisy.co.nz W drivingmissdaisy.co.nz

Duo Photography

Leisure

$25,000

Seeking people with a passion for photography and a warm personality.

7 7

P 0-4-972 2364

Education

$20,000$25,000

Connecting quality teachers with early childhood education centres via a clever app.

1 1

M 021 409 676

A product sales-based business selling automatic insect control, odour control and fragrancing systems. Selling to both commercial and residential customers. Suitable for husband/wife teams or individuals with sales or business experience. A franchise opportunity with room for independent thinking.

18 30

Ian Robertson M 027 433 4513 E ian.robertson@ecomist.co.nz W ecomist.co.nz

Donut King

Dynamic ECE Relievers Ecomist

38, Home & Commercial $30,000 39

EduExperts

Education

$100,000

EduExperts offers a variety of after school tutoring programmes for primary, intermediate and high school children of all nationalities, aimed at helping them excel in their education and overcome any learning difficulties they may have.

12 14

Jenny Jin P 0-9-520 1800 M 021 229 5378 E HQ@eduexperts.co.nz W eduexperts.co.nz

Electrify.nz

Retail

$25,000

Seeking people with passion and ambition to be a specialist e-bike retailer.

10 10

M 021 644 405

Westpac Directory of Franchising and Advertiser Index Franchise New Zealand Winter 2021 Year 30 Issue 02

EmbroidMe

FANZ

number in NZ, globally

description

$150,000

EmbroidMe is New Zealand’s largest uniform and promotional products business. EmbroidMe 14 focuses on the business-to-business market providing apparel for uniforms and branding them. 350 Low stock, low staffing, high repeat, high margin, Monday to Friday business. We’re looking for business-minded people, no industry experience required.

Sarah Archibald P 0-9-577 4223 M 021 479 123 E fnz@businessfranchise.co.nz W businessfranchise.co.nz

EncoreNZ

Business & Commercial

$60,000

EncoreNZ are recruitment specialists working with NZ businesses to build great teams. We want to help more people into employment across the country. If you’re a recruitment specialist wanting to own a recruitment business, we’d like to talk to you about our proven franchise system.

2 2

Teisha Pihama M 022 406 3567 E franchise@encorenz.co.nz W encorenz.co.nz

Epiphany Café

Food & Beverage

$200,000

Epiphany Café are seeking people who are committed to excellence. Our point of difference is unique products such as homemade artisan donuts. This is more than just a business venture, we work hard, enjoy what we’re doing, and know how to have fun while achieving our goals.

20 20

Jeths Lacson M 021 337 329 E admin@epiphanycafe.co.nz W epiphanycafe.co.nz

Esquires

Food & Beverage

$300,000$450,000

At Esquires Café our franchise partners tailor their food to the local market from our extensive menu library. We don’t dictate the menu, we allow the freedom for you to be a true entrepreneur while ensuring you have comprehensive support from our team.

21 100+

Andrew Morgan P 0-9-973 4823 M 022 419 3156 E andrew@ccbs.co.nz W esquirescafe.co.nz

Exceed Franchising

Home Services

$60,000

Multi award-winning Exceed specialising in fixing windows and doors, enhancing and extending the life of joinery. We are an innovative national franchise of over 29 years with welldesigned systems to help support your journey with us.

25 31

Tony Burnette P 0800 25 25 00 E careers@exceed.co.nz W exceed.co.nz

Expense Reduction Analysts

Business & Commercial

$79,500

Disruption could be just what you are looking for! Earn an executive income working from home as part of Expense Reduction Analysts, the cost management franchise voted the world’s Best White Collar Franchise for the 3rd year in a row at the Global Franchise Awards.

26 700+

Denis Stevens P 0-4-566 6615 M 0274 487 089 E dstevens@expensereduction.com W nz.expensereduction.com

Expert Maths Tuition

Leisure & Education

$30,000

Expert Maths Tuition has provided outstanding maths tuition to thousands of students.

7 7

P 0800 628 463 W expertmathstuition.co.nz

Fibrenew New Zealand

Business & Commercial

$90,000

Home-based, mobile franchise - experts in leather, vinyl and plastic restoration.

10 245+

P 0-3-374 3366

Fifo Capital

Financial Services

$49,500

Provide working capital funding for small businesses.

12 70

P 0-9-302 0949

fit20

Health & Fitness

$150,000

fit20 is a unique and innovative franchise business which operates in the niche market of personal training. Originally from the Netherlands, over 135 studios have been opened across the world since 2009. fit20 is a game changer and we seek people who dare to be different.

1 135+

Catharina Flisijn M 021 026 52819 E info@fit20.co.nz W fit20.co.nz

Fix It Building Services

Home & Building

$5,000

This franchise takes care of everything from building repairs to renovation and additions.

11 11

P 0-4-566 0297

Flex Fitness

Health & Fitness

$300,000$650,000

Flex Fitness is a New Zealand owned and operated 24-hour gym franchise.

27 27

P 0-7-850 5556

Flooring Design

Home & Building

$50,000

Retail flooring shops. Franchisees come from within the industry, such as carpet and vinyl installers, with others from widely varying backgrounds. Full training, excellent systems and great support from a wide supplier base. Centralised systems create efficiencies and as a result, a profitable business model.

21 21

Jeremy Yeoman M 022 602 8482 E opportunities@flooringdesign.co.nz W flooringdesign.co.nz

Footloose Shoes

Retail

$150,000

Need a passion for fashion and the desire to own your own business.

19 19

M 021 934 080

Business & Commercial

$49,000

Commercial property maintenance, refurbishment and projects. Opportunity to build a substantial successful business using proven model. Suit ambitious, customer-focused property professionals, facilities managers, project managers, BDM sales commercial property and building related trades people. Initial and ongoing training provided.

1 1

Daniel Nixon P 0-9-810 8119 M 021 813 778 E daniel.nixon@foundationone.co.nz W founddationone.co.nz

Freedom Companion Driving Services

Home Services

$32,000

Freedom Companion Driving Services provides transport services for those requiring safe, 20 caring transport. With the population of New Zealanders aged 65+ projected to double over the 20 next 25 years there has never been a better time to own a Freedom Drivers franchise.

Julian Smith P 0800 333 499 E franchises@freedomdrivers.co.nz W freedomdrivers.co.nz

Fritz’s Wieners

Food & Beverage

$80,000

Exclusive bratwurst sausages, roller grilled and served in a fresh baguette bun with sauerkraut, 20 onions and condiments. Excellent return on investment. 21

Angie Stenning P 0-3-789 5078 E angie@fritzswieners.co.nz W fritzswieners.co.nz

Generation Homes

Home & Building

P.O.A

We build houses for clients all over New Zealand for a fixed price and on a time guarantee.

14 14

M 0274 908 399

Giggle Entertainment Network

Business & Commercial

$100,000$175,000

Giggle boasts over 1,200 locations with over 1,000,000 people p/w past our screens.

16 16

P 0-6-355 3480

Gloria Jean’s Coffees

Food & Beverage

$300,000$450,000

We’re proud to be an international award-winning company. We attribute our success to our 6 strong network of Master Franchise Partners. Nobody works alone. We provide excellent 330 training, a proven franchise model, along with ongoing support to help their business grow from strength to strength.

Andrew Morgan P 0-9-973 4823 M 022 419 3156 E andrew@ccbs.co.nz W gloriajeanscoffees.nz

E-H

get more information

Business & Commercial

Foundation One

industry

investment from

page number

company

Franchise and Business Opportunities

Gooder Equipment

Retail

$75,000

Want a business where the equipment does the work and not you? Talk to Gooder Equipment about opening a modern self-service, remotely managed laundromat. With leading brands like Maytag, Primus, Huebsch and Dexter, we have the expertise, equipment and operating systems to make it happen.

3 3

Renier Slabbert P 0800 629 824 M 0275 550 5503 E enquiries@goodequip.co.nz W gooder.co.nz

Green Acres Franchise Group

Home Services

$24,000

Green Acres was founded in 1991 and is proudly kiwi owned and operated. With 30 years’ experience we are one of the longest running NZ-owned franchise systems. We have over 400 franchisees controlling their own future path. Ask about our Big Business model today.

400+ 400+

Jason Hill P 0800 692 643 E jason@greenacres.co.nz W joingreenacres.co.nz

Green Homes NZ

Home & Building

$20,000

Design and build sustainable, high performing and energy efficient homes for Kiwis.

6 50

M 027 255 0000

Guthrie Bowron

Retail

$250,000$300,000

The number one home decorating franchise in New Zealand, specialising in paint, wallpaper, custom-made curtains and blinds, flooring and decorating tools. Franchisees benefit from an established name, a strong support system, central purchasing negotiation and active national advertising campaigns.

45 45

Alan Heatlie P 0-9-306 1040 E alan@guthriebowron.co.nz W guthriebowron.co.nz

Habitual Fix

Food & Beverage

$185,000

Our purpose is to turn the world into fresh food fanatics with healthy food that is not only good for you, it’s food you love to eat. New Zealand’s very own born and bred food franchise. Give Mark a call to find out more!

10 10

Mark Forsyth M 027 442 9531 E mark@habitualfix.com W habitualfix.co.nz

Hachi Hachi

Food & Beverage

$350,000$500,000

New Zealand’s latest success in affordable, fast and fresh Japanese cuisine.

5 5

P 0-3-341 5288

Harrisons Carpet & Flooring

Home & Building

$150,000

Harrisons Carpet & Flooring is one of the most successful franchise businesses in New Zealand and is experiencing very high customer demand across the country. We are looking for passionate people to join our nationwide Carpet & Flooring franchise network.

50 50

Dan Harrison P 0800 102 004 M 021 242 4131 E danh@hah.co.nz W harrisons.nz/join-us

Harrisons Curtains & Blinds

Home & Building

$45,000 -$70,000

Love fashion, interior design, and have a flair for sales? Own your own business doing what you love, supported by the most trusted franchise network. We are looking for passionate people to join our 20 strong nationwide Curtains & Blinds franchise network.

20 20

Dan Harrison P 0800 102 004 M 021 242 4131 E danh@hah.co.nz W harrisons.nz/join-us

Harrisons Solar Energy

Home & Building

$20,000 -$60,000

Harrisons Solar Energy is one of the most successful franchise businesses in New Zealand and is experiencing very high customer demand across the country. We are looking for people passionate about sustainability and technical sales to join our nationwide Solar Energy franchise network.

16 16

Dan Harrison P 0800 102 004 M 021 242 4131 E danh@hah.co.nz W harrisons.nz/join-us

Talk to our franchise specialists today on 0800 177 007. Terms, conditions, fees and charges apply to Westpac products and services. Eligibility and lending criteria apply to some Westpac products and services. Westpac New Zealand Limited.

Search the Westpac Directory of Franchising at www.franchise.co.nz

HB Laser Skin Clinics

description

FANZ

industry

number in NZ, globally

company

investment from

Franchise and Business Opportunities page number

H-K

get more information

Health & Beauty

$49,000

Join our unique business model, with access to the latest aesthetics industry technology and training.

5 5

M 027 357 6272

Health & Beauty

$70,000+

Health 2000 was founded in 1993 and is New Zealand’s largest natural health retailer. The group is made up of members who have a passion and belief in natural health, including naturopaths, homeopaths, herbal specialists and sports therapists – although not a prerequisite to joining.

54 54

Alan Morpeth P 021 655 920 E alanm@health2000.co.nz W health2000.co.nz

Hell

Food & Beverage

$200,000

A brand with attitude that cannot be missed. Our damned fine gourmet menu, coupled with sophisticated systems and support, make this a wicked opportunity. Hell is looking for new franchisees with a passion for our brand and a willingness to learn. Opportunities available nationwide.

73 73

Ben Cumming M 027 364 2431 E franchise@hell.co.nz W hellpizza.com

Hell On Wheels

Food & Beverage

$180,000

Hell Pizza is expanding into small towns with a new mobile franchise model.

3 3

M 027 364 2431

helloworld Travel

Retail

$150,000

helloworld Travel is New Zealand’s fastest growing travel brand. Winners of the NTIA Best 90 Travel Brand 2018, combined with national marketing and service awards, helloworld offers our 360 franchise partners best in market returns and the opportunity to share our passion for travel with your community.

Hemingways, The Pie Shop

Food & Beverage

$250,000 - Joining Hemingways, The Pie Shop means instantly buying into a booming and successful $550,000 family business that is challenging the leading fast-food restaurants at a fraction of the start-up costs. If you value good character and honour, let’s build your wealth together now.

1 1

Andrew Hemingway P 027 295 5556 E hello@thepieshop.co.nz W thepieshop.co.nz

Highmark Homes

Home & Building

$35,000

Highmark Homes was established in the 1960’s and continues to offer quality, yet affordable homes. Building on this success, we are now looking for experienced candidates nationwide. Joining our brand gives you access to proven systems, central office support and our team of designers and quantity surveyors.

6 6

Ryan Hunt P 0-7-574 1956 E ryan@highmarkhomes.co.nz W highmarkhomes.co.nz

8 8

Frikkie Le Roux P 0-9-215-6525 M 021 110 4738 E frikkie@highperformance.kiwi.nz W highperformance.kiwi.nz

Health 2000

Kim Grafton M 021 917 897 E kim.grafton@helloworld.co.nz W helloworld.co.nz/careers

High Performance Training and Coaching

Business & Commercial

$60,000

Business training and coaching franchise opportunity, delivering the well-known High Performance programme. Do you have previous management and sales experience, honesty and integrity? Are you willing to learn, personable and presentable, with proven strong relationship and communication skills? Join the High Performance team.

Hire A Hubby

Home & Building

$32,000

New Zealand’s first choice for professional home maintenance projects, building and 60 renovation services. Kiwi-owned Hire A Hubby has built a reputation for being the go-to solution 60 for jobs around the home. Customers trust us with full project management. We offer customer payment convenience with Afterpay.

Jason Hill P 0-9-845 2640 E jason@hireahubby.co.nz W hireahubby.co.nz

Home Services

$15,000$35,000

Hire a Maid is an experienced, fully supported and professional provider of high quality home and commercial cleaning services. We are seeking motivated franchise owners who have the drive to provide exceptional services to their clients and be your own boss.

Lily Lopez P 0800 110 095 E enquire@hire-a-maid.co.nz W hire-a-maid.co.nz/register

Food & Beverage

$300,000

Hudsons Coffee has been delivering coffee excellence for 21 years with cafes across Australia, 3 Singapore and New Zealand. We are seeking passionate franchisees to help us spread our 100+ love of coffee nationwide. Training provided. If you are obsessed by all things coffee, contact us.

Khushboo Badiyani M 021 786 685 E khushboo.badiyani@hudsonscoffee.co.nz W hudsonscoffee.co.nz

Hire A Maid

Hudsons Coffee

Humitech

68 68

Business & Commercial

$90,825

Simple, effective panels to reduce commercial chilling costs and improve performance.

11 11

P 0800 486 434

InXpress

Business & Commercial

$29,900

Global logistics and freight sales consulting franchise. InXpress allows you to build a successful and profitable business with the security of one of the world’s largest franchisors of global courier services. Proven business model and training provided. Low risk with a strong return on investment.

3 350+

Geoff Hargreaves P 0061 450 619 043 E sales.nz@inxpress.com W inxpress.com/nz

Jamaica Blue

Food & Beverage

$280,000$450,000

Bring your enthusiasm, ambition and passion to deliver an exceptional customer experience. Enjoy world-class training with ongoing support and together you have the ingredients of a successful Jamaica Blue franchise partnership. Opportunities nationwide with a brand you are proud to call your own.

8 169

Maree Keane M 027 484 7301 E maree@foodco.co.nz W jamaicablue.co.nz

Jani-King

Business & Commercial

$22,000

Jani-King is known as the world’s number one commercial cleaning franchise company providing full operational sales administration support for franchisees. There has only been one name to turn to for quality and value in the commercial cleaning services - Jani-King, the king of clean.

360 13K+

P 0800 526 454 E reception@janiking.co.nz W janiking.co.nz/franchisees

Jesters Pies

Food & Beverage

$200,000- Jesters Pies are offering new store opportunities on a turnkey basis. We will provide training, 14 $280,000+ ongoing support and the tools required for you to maximise your investment. Seeking 50+ passionate franchise partners prepared to work in the business who are committed to excellent customer service.

Ancelin Colls P 0-9-557 3057 M 021 621 157 E ancelin@number8rg.co.nz W jesters-pies.co.nz

Jet Cleaning Services

Business & Commercial

$50,000$120,000

Jet Cleaning Services is one of New Zealand’s leading cleaning companies with specialist commercial cleaning crews throughout the country. Jet Cleaning is looking for highly motivated franchise teams to operate at some of our prestigious customers’ sites across greater Auckland, Hamilton, Wellington and Queenstown.

27 27

Danielle Scott P 0-9-302 1536 E danielles@jetcleaning.co.nz W jetcleaning.co.nz

Jim’s Cleaning

Home Services

$34,000

Specialised home and commercial cleaning businesses for sale across New Zealand.

21 400

M 021 343 445

Jim’s Dog Wash

Home Services

$25,000

Opportunity for dog lovers to make a great income in your own business.

3 69

P 0800 454 654

Jim’s Mowing

Home Services

$20,000

Mowing/gardening franchise opportunity. Want more flexibility to achieve a better work life balance? Seeking self-motivated people who wish to succeed in running their own business. We provide help and assistance every step of the way to help them build successful businesses.

7 3000+

Rod Skelton P 0800 454 654 E chchadmin@jimsmowing.net.nz W jimsmowing.co.nz

Business & Commercial

$60,000

The leading provider of electrical testing and tagging services. Are you ready to be a part of this highly successful brand and create a new future for yourself? Jim’s Test & Tag gives you the training, support and systems you need to succeed.

35 185

Peter Mahon P 0800 454 654 E info@jimstestandtag.co.nz W jimstestandtag.co.nz

Jim’s Trees & Stump Removal

Home Services

$40,000

Become your own boss. Includes full business and systems training.

7 40+

P 0800 454 654

Jones & Co Cleaning, Property & Lifestyle Solutions

Home & Commercial $9,000 Services

Exceptional industry rates & guaranteed income. No cleaning or business experience necessary. Comprehensive training, tools, marketing and resources provided with ongoing support. There is no selling, no invoicing, no collecting of payments, no processing GST returns – we do it all for you!

1 1

Ally Kelleher P 0800 566 352 M 021 939 490 E office@jonesandcoservices.com W jonesandcoservices .com

Jim’s Test & Tag / Jim’s Fire Safety

Jumping Beans International

Leisure & Education

$12,500

Leading edge, fun, early childhood physical activity and skills classes for under 5’s.

4 4

M 021 264 0619

Just Cabins

Home & Building

$450,000

Just Cabins provides portable cabins for rent which are just perfect as sleepouts, extra room, portable office, or as storage at your home or business. Long-term cabin rentals provide a passive income, excellent growth and are easily run by one person part-time.

50 50

Fenton Peterken P 0-9-889 8776 E sales@justcabins.co.nz W justcabins.co.nz

Just Cuts

Health & Beauty

$170,000$270,000

Be your own boss and get all the support you need. You don’t have to be a hairdresser to own 24 a Just Cuts, but you do need a passion for people and the ability to follow a proven system that 205 has worked for over 29 years.

Zenardia Anderberg P 0800 100 114 E bdm@justcuts.com W justcuts.co.nz

Leisure & Education

$600,000

Just Kidz is a leading early childhood education brand dedicated to providing high-quality pre-school education and care. Franchise options available for people with passion and commitment to supporting families’ educational and care needs. Offering a vibrant, social, rewarding business within your community.

Vanessa Henry M 021 204 3410 E vanessa@justkidz.co.nz W justkidz.co.nz

Just Kidz Educare

7 7

Kelly Club

Leisure & Education

$35,000

We offer you an opportunity to own your own business and make a real difference in children’s 48 lives. Running before and after-school care, and holiday programmes kids just love. Our simple 63 franchise model is easy to understand and we provide full training and support.

Paul Jamieson P 0-9-427 9377 M 021 409 241 E paul@kellyclub.co.nz W kellyclub.co.nz

Kelly Sports

Leisure & Education

$40,000

Giving kids a sporting chance. In-school curriculum, after school academy programmes, school sports days. Education outside of the classroom. Before and after-school care holiday programmes. We are looking for people who have a passion for kids and sport.

36 67

Paul Jamieson P 0-9-427 9377 M 021 409 241 E paul@kellysports.co.nz W kellysports.co.nz

Home & Building

P.O.A

Professionally planned franchise system, fully documented to help you work smarter not harder to reach full potential of your company’s experience and expertise. Kinetic Electrical is a franchise for owners of existing electrical contracting companies with a passion to grow their business.

25 25

Vicki Bambry M 0274 852 010 E vicki@kinetic-electric.co.nz W kinetic-electric.co.nz

Kinetic Electrical

Westpac Directory of Franchising and Advertiser Index Franchise New Zealand Winter 2021 Year 30 Issue 02

FANZ

description

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industry

investment from

page number

company

Franchise and Business Opportunities

K-M

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Kitchen Studio

Home & Building

$150,000

New Zealand’s kitchen design specialists. Designing and installing custom-made kitchens throughout New Zealand since 1984. Enquire now for details of what location may suit. Join a motivated, professional, well established franchise network.

16 16

Simon Harkness P 0-9-815 3000 E simon@kitchenstudio.co.nz W kitchenstudio.co.nz

Kitset Assembly

Home Services

$60,000

Kitset assembly is our business and demand for the service is extremely high.

16 178

P 0508 454 873

Kiwikrane

Leisure

$50,000

New Zealand’s crane amusement machine franchise. These stand-alone machines contain 51 soft-toys, chocolate and jewellery. Franchisees enjoy part-time, flexible work and operate 163 machines in an exclusive territory. The Kiwikrane franchise also provides advice on how best to locate and operate machines successfully.

Thomas Felton P 0-9-846 2800 E thomas@kiwikrane.co.nz W kiwikrane.co.nz

Kowhai Roof Coatings

Home & Building

$20,000

The Kowhai guys have been restoring and recoating roofs in most regions of NZ since the 1980’s. We have a proven and exclusive Kowhai coating system. Experience in roofing or coating systems required. Limited number of areas available now for suitable candidates.

19 19

P 0-9-636 1357 E info@kowhairoofs.co.nz W kowhairoofs.co.nz

La Porchetta

Food & Beverage

$400,000

Join the largest Italian restaurant chain in Australia and New Zealand. You will love taking part in serving our guests quality Italian food, to order, using fresh ingredients. We are looking for passionate individuals with a strong work ethic and drive to join our family.

5 46

Brendan Flanagan P 0061 3 9460 6700 E franchising@laporchetta.co.nz W laporchetta.co.nz

Landmark Homes

Home & Building

P.O.A

Landmark Homes is recognised as an industry leader in top quality, new home design and construction. We are searching for highly driven and motivated people (preferably with building industry knowledge) to join our growing franchise network throughout New Zealand.

14 14

Steve Bunyan P 0-7-578 2295 E info@landmarkhomes.co.nz W landmarkhomes.co.nz

Laser Clinics New Zealand

Fitness, Health & Beauty

$375,000

Partner with an award-winning franchise. Laser Clinics New Zealand are proud to be the global leaders in our industry, providing laser hair removal, cosmetic injectables, skin and body treatments at affordable prices. With a unique 50/50 business model, we are in this together!

16 165

Fiona Harcourt M 00614 0030 3272 E franchising@laserclinicsnewzealand.co.nz W laserclinicsnewzealand.co.nz

Laser Plumbing & Electrical

Home & Building

P.O.A

Our multi award-winning Laser Electrical and Plumbing groups have experienced phenomenal growth over the last 10 years. Laser group’s market leadership position has been earned through innovation, planning, use of quality systems and attention to providing the highest levels of customer service.

56 150+

Oliver Wright M 027 302 0502 E support @lasergroup.co.nz W laserelectrical.co.nz

Latitude Homes

Home & Building

$50,000$150,000

A business opportunity that puts you in control of your future with proven financial rewards.

11 11

M 021 614 360

LawnFix

Home Services

$75,000

Lawn specialist service that offers the full lawn package.

5 5

M 021 191 1214

Lawn Rite

Home & Commercial $15,000$65,000

Join the professionals taking care of residential and commercial lawns and gardens.

19 19

P 0800 101 216

LCF Fun Languages NZ

Leisure & Education

$2,000

We offer language clubs for children in childcare centres and schools.

7 5000+

P 027 717 1284

Life Maid Easy

Home Services

$30,000$50,000

Are you looking to secure a guaranteed income and grow with a vibrant company? This is your opportunity to run your own business and be part of one of New Zealand’s fastest-growing residential cleaning companies. Visit our website for more information.

2 2

Grace Lao P 0-9-909 6560 M 021 372 766 E grace@lifemaideasy.co.nz W lifemaideasy.co.nz

Liquorland

Retail

$300,000

Liquorland is New Zealand’s premium liquor franchise with over 130 stores nationwide.

130 130

P 0-9-621 0350

LJS Seafood Restaurants

Food & Beverage

$190,000$230,000

The largest NZ fast-food chain of fish and chips and associated seafood stores.

13 13

Ben Frewin P 0-9-530 8090 E ben@ljs.co.nz W ljs.co.nz

Lone Star

Food & Beverage

$400,000$700,000

Lone Star is New Zealand’s largest restaurant & bar concept.

26 26

P 0-3-374 3208

Mad Butcher

Food & Beverage

$350,000$450,000

One of New Zealand’s best-known home grown franchises, trading since 1971.

36 38

M 021 725 458

Maintain To Profit

Home & Building

$59,000

Maintain To Profit is New Zealand’s leading property renovation and maintenance business. It is primarily a sales and project management licence business opportunity. A passion for renovating, property or trade background are advantageous. Contact us for your next business or career move with unlimited potential.

11 11

Mark Trafford P 0-9-929 4546 M 0275 736 688 E mark@mtp.co.nz W maintaintoprofit.co.nz

Maison de Crêpes

Food & Beverage

$250,000$390,000

Simple but beautiful, French-themed and inspired. We can now offer franchise opportunities in a growing, boutique, Parisian-style crêperie restaurant business serving unique, nutritious, quality food and beverages.

1 1

Sheena Hemens M 027 465 0101 E sheena@maisondecrepes.co.nz W maisondecrepes.co.nz

Majestic

Food & Beverage

$250,000 - Majestic is a premium boutique café brand creating exceptional experiences for locals across $450,000 New Zealand. With a unique point of difference and a vast range of products available, take advantage of a brand that is bringing something fresh to the industry in so many ways.

9 9

Chris Cox P 0-3-423 9760 M 021 521 669 E chris@majesticteabar.com W majesticteabar.com

Food & Beverage

$1.5m

Seeking highly qualified applicants to apply for our 12-month franchisee training programme.

170 38000

P 0-9-539 4300

Retail

$13,500+

MeloYelo E-Bikes has successfully established a work-from-home distribution channel for selling and servicing e-bikes. Seeking driven, self-motivated people with good mechanical skills who know how to engage with customers and make them feel at ease. Excellent training and technical support. Low start-up costs.

18 18

Rob McEwen M 021 728 875 E ebikes@meloyelo.nz W meloyelo.nz/franchise

Meticulous Home Services

Home Services

$13,000

Full range of internal and external cleaning services. Exclusive territory for franchisees.

35 35

M 021 956 107

Mexicali Fresh

Food & Beverage

$375,000

Mexicali Fresh has led the Mexican evolution in NZ since 2005. With giant American-style burritos and Mexican beer in a colourful, casual atmosphere. We are recruiting energetic, enthusiastic franchisees with a passion for great food and excellent customer service for our turn-key restaurants.

17 17

Tyler Kerlin P 0-9-973 4559 E franchising@mexicalifresh.co.nz W mexicalifresh.co.nz

Mexico

Food & Beverage

P.O.A.

Mexico is a well-established, strong and well-loved Mexican restaurant group.

12 12

P 0-9-520 1044

Auto Services

$100,000

Midas – New Zealand’s home of peace of mind motoring. Midas is an internationally recognised automotive repair and servicing franchise. We are looking for franchisees who are ‘drivers’ and truly love helping people. Automotive experience an advantage but not necessary.

12 2000+

Jason Wilson P 0-9-415 0235 M 021 955 969 E franchise@midasnz.co.nz W midasnz.co.nz/franchise-info

Mike Pero Mortgages

Financial Services

$20,000

Our franchisees work in partnership with the franchisor to build a rewarding business.

42 42

P 0800 500 123

Mike Pero Real Estate

Real Estate

$65,000

Mike Pero Real Estate is a home-grown New Zealand company that takes great pride in delivering the highest level of customer service possible to its clients. 20 years’ experience helping homebuyers with their home loans. We now provide full real estate services with lower fees.

Milestone Homes

Home & Building

P.O.A

Milestone Homes delivers a proven and smart franchisee package nationwide. and smart franchisee package nationwide.

New New

M 027 220 1377

Mini-Tankers

Business & Commercial

$75,000$150,000

The only on-site diesel refuelling franchise in New Zealand.

70 70

P 0-9-622 2671

Mister Minit

Retail

P.O.A

Mister Minit is a shoe repair, key cutting and engraving business franchise specialising in corporate giftware solutions. Franchises are currently open to existing Mister Minit team members who are fully trained in the business. Franchise opportunities will be available in the future for outside recruitment.

37 238

Maria Walton P 0061 2 9521 9100 E maria.walton@minit.com.au W minit.com.au

Home & Building

$300,000

New Zealand’s premier portable room hire business providing recurring weekly income with limited labour input. Great extra retirement income and/or an opportunity to buy into an essential services business ripe for expansion, which provides you an immediate financial return via a proven business system.

New New

Gordon Green P 0800 46 49 46 M 0277 46 49 46 E gordon.green@mizin.nz W mizin.nz

McDonald’s MeloYelo E-Bikes

Midas

Mizin

Mike Pero P 0-3-365 9007 E mike@pero.co.nz W mikepero.com

Find out how our experience can help your franchise succeed, on 0800 177 007. Terms, conditions, fees and charges apply to Westpac products and services. Eligibility and lending criteria apply to some Westpac products and services. Westpac New Zealand Limited.

Search the Westpac Directory of Franchising at www.franchise.co.nz

description

FANZ

industry

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company

investment from

Franchise and Business Opportunities page number

M-P

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Mobile Hand Car & Marine Grooming

Auto Services

$10,000$39,000

Mobile grooming and detailing service providing professional, environmentally friendly valet services.

17 17

P 0800 803 737

Money Metrics

Financial Services

$50,000

A team of home-based chartered accountants who utilise technology to provide pragmatic accounting solutions to small business owners. Enjoy the support of working with like-minded colleagues with the best tried and tested systems for operating a public practice business.

3 3

Cassandra Park P 0800 638 7427 M 0274 544 255 E cass@moneymetrics.co.nz W moneymetrics.co.nz

Mr Green

Home Services

$20,000

Franchises available in lawn mowing and gardening, commercial and home cleaning, handyman services. Founded in New Zealand in 1992 and still New Zealand owned. Weekly earnings in excess of $2000pw. Low royalties. Many franchisees have been with Mr Green for over 20 years.

200 200

Mark McIlroy P 0800 MRGREEN M 021 196 2196 E mark@mrgreen.co.nz W mrgreen.co.nz

Mr Rental

Home & Building

$600,000

Make the sale once and get paid over and over again.

17 89

P 0061 7 3622 2888

Mr Whippy

Food & Beverage

$50,000

Mr Whippy is looking for new owner/operators nationwide.

40 40

P 0800 494 4779

MTF Finance

Financial Services

$250,000

MTF Finance are looking for hardworking people with lending and business management 47 experience to join our nationwide team of franchisees operating from Whangarei to Invercargill. 47 Using MTF Finance’s system to market, approve and originate loans, you’ll manage your loan book using our web-based management system.

Food & Beverage

$250,000 - Build a life you love with Muffin Break! Benefit from the comprehensive training and support $400,000 from a reliable and trusted franchisor, growing businesses in NZ for more than 25 years. Muffin Break is expanding and we seek enthusiastic and customer-focussed franchisees throughout the country.

34 271

Maree Keane M 027 484 7301 E maree@foodco.co.nz W muffinbreak.co.nz

My After School Headquarters (MASH)

Leisure & Education

$30,000$35,000

Make a difference in children’s lives today with our out-of-school programmes.

28 28

P 0-3-366 9408

MYGuy

Home & Building

$41,000

Property maintenance company with a focus on quality workmanship, exceptional customer service and a healthy work/life balance – no business experience required, full training and ongoing support offered.

1 1

Leon Allen M 0275 058 236 E info@myguy.co.nz W myguy.co.nz

Narellan Pools

Home & Building

$50,000

Looking for highly talented and passionate people hungry for success.

19 80

P 0-7-846 8761

Navigation Homes

Home & Building

$100,000$350,000

Profitable house-building franchise. Proven systems, support and the best national supply prices.

12 12

M 021 477 506

Nettl

Business & Commercial

P.O.A

Nettl is an online communications and web studio franchise from the UK.

5 150

M 021 820 474

New York Deli

Food & Beverage

$350,000

New York Deli is a superior, licensed, sandwich outlet.

4 4

M 027 583 1601

New Zealand Natural Ice Cream

Food & Beverage

$250,000

New Zealand Natural Ice Cream is a global franchise network based out of Auckland, New Zealand. It operates as the franchisor of the New Zealand Natural ice cream, frozen yoghurt, smoothie and juice parlours. Level of investment depending on store location and turnover history.

13 500+

David Foreman P 0-9-274 6168 E davidf@icecream.co.nz W icecream.co.nz

Night ’n Day Foodstores

Retail

$300,000

The Night ‘n Day Foodstore franchise, NZ’s leading convenience store chain offers group buying, uniformed image, full staff training, assistance in shop layouts and designs, profit reports, assistance with staff rosters, group advertising and full accounting facilities. New sites and conversion of existing businesses welcomed.

54 54

Nicky Gibbs M 027 4737 919 E franchise@nightnday.co.nz W http://nightnday.co.nz

Novus

Auto Services

P.O.A

Auto glass opportunity offers a proven business model with a nationally recognised brand.

58 2100

M 021 228 7395

Education

$70,000

Are you passionate about teaching but have had enough of the long hours and extra paperwork? A proven after-school tuition provider delivering exceptional results, is looking for education experts to join our expanding franchise network.

27 66

Jo Powell P 0-9-522 0800 E franchising@numberworks.com W numberworks.com

NZ House Surveys

Home & Building

$26,000$39,000

Reputable, trusted house inspection business. Quality pre-purchase surveys and multiple income streams.

7 7

P 0-6-354 9194

NZA Apprenticeships

Home & Building

$75,000

Recruit, employ, place and mentor apprentices in the building and construction sector.

4 4

M 021 247 4799

Oil Change Kings

Auto Services

$150,000$300,000

Provide full professional training, mentoring on all aspects of the fast oil change industry.

New New

P 0-3-329 6556

Oil Changers

Auto Services

$150,000$250,000

Oil Changers provide the convenience of drive-through vehicle servicing. No previous experience required.

14 14

P 0-3-343 6080

Oporto New Zealand

Food & Beverage

$350,000

Oporto chicken and burgers are big on taste and even bigger on value. With 20+ years in Australia and close to 15 years in New Zealand we have a proven franchise model. Seeking committed, energetic, entrepreneurs wanting to establish a long-term business with a strong brand.

7 160

Lawrence Pereira P 0508 676 786 E info@oporto.co.nz W oporto.co.nz

OPSM

Retail

P.O.A

You don’t need to be an optometrist to enjoy the amazing financial and professional rewards of running your own optical business, you just need strong business acumen and the ability to motivate and manage a sales team.

Oxygen8 Consulting

Business & Commercial

$25,000

Build your own portfolio of clients, working alongside a highly experienced consulting team.

20 20

Steve Potts P 0-9-215 7186

Retail

$160,000

Pack & Send move and handle local and international freight through a network of retail stores with a professional custom packaging service. A one-stop shop for retail and business customers. We are looking to grant franchises to those who are prepared to embrace our ‘no limits’ culture.

17 140+

Matthew Everest P 0-3-982 7252 M 021 799 783 E matthew.everest@packsend.co.nz W packsend.co.nz

Palmers

Retail

$1,000,000

New Zealand’s largest garden centre chain. Metropolitan and provincial opportunities. Growth market.

18 18

P 021 483 500

Paper Plus

Retail

$400,000

The largest stationery and books franchise system in Australasia. Committed to remaining a vibrant and integral part of the New Zealand retail scene. Grown to over 120 member stores nationwide with a combined sales turnover approaching $125 million a year and it’s still growing.

111 111

Richard Lambden P 0-9-261 0871 E operations@paperplusgroup.co.nz W paperplus.co.nz

Para Rubber

Retail

$150,000$250,000

Iconic New Zealand retailer dominating the market in sales of foam, foam mattresses, rubber, mats, and Para pools. Looking for energetic people serious about customer service and looking to build a successful business through determination. Opportunities available in South Auckland, Hawkes Bay and Dunedin.

11 11

Vaughan Moss P 0-9-532 8794 M 021 921 976 E vmoss@pararubber.co.nz W pararubber.co.nz

$30,000

A Paramount Services franchise is a safe and affordable way to own your own business. When you become a franchisee we will provide you with enough cleaning contracts to support a stand-alone franchise business. Established in 1979, Paramount Services has 160+ franchisees servicing 2,000 clients.

160+ 160+

Bill Wu P 0-9-376 7850 M 027 588 3126 E bwu@paraserve.com W paraserve.co.nz

Muffin Break

NumberWorks’n Words

Pack & Send New Zealand

Paramount Services

24, Business & 25 Commercial

Andrew Fergusson M 021 881 110 E andrew.fergusson@mtf.co.nz W mtf.co.nz

Rachna Singh E rachna.singh@luxottica.com.au W opsm.co.nz/franchises

Paramount Vehicle Grooming

Auto Services

$35,000

Mobile car grooming business servicing private and corporate clients. Franchisees need to be well organised and prepared to work hard. You will be trained by Paramount in how to clean a car efficiently and effectively, and how to run your own business.

1+ 1+

Stella Blake P 0-9-376 7850 M 021 912 615 E sblake@paraserve.com W paraserve.co.nz

Pegasus Rental Cars

Leisure & Transport

$20,000$70,000

Offering the best value-for-money car hire in New Zealand for over 30 years.

11 11

M 027 257 4500

Business & Commercial

$195,000

New mobile workplace health monitoring franchise. Mobile clinics providing lung function, hearing, hand, arm, vibration and occupational vision testing on site at workplaces. Operating with a high standard of ethics is important for us, so naturally we will be seeking franchisees who share our values.

New New

Ian Kebbell P 0800 50 80 30 M 021 629 626 E office@peoplecare.co.nz W peoplecare.co.nz

Pets In The City

Other

$400,000+ Seeking franchise partners passionate about pets and people.

2 2

M 021 508 807

Pform

Leisure & Education

$50,000

A performing arts education business running quality classes and productions for 25+ years.

4 4

M 021 990 705

PinkFit

Home & Building

$30,000

Licensees work with merchant partners to provide a total insulation service to new home builders and retrofit insulation to existing homes. Licensees generally operate this business from home, employing their own staff, and operating their own vehicles. This enhances potential returns to licensees.

19 19

Alison Roberts P 0-9-525 9563 E alison.roberts@pinkbatts.co.nz W pinkfit.co.nz

PeopleCare

Westpac Directory of Franchising and Advertiser Index Franchise New Zealand Winter 2021 Year 30 Issue 02

Pit Stop

FANZ

description

number in NZ, globally

industry

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page number

company

Franchise and Business Opportunities get more information

Auto Services

$100,000

The largest automotive service franchise in New Zealand. Pit Stop is an automotive service and repair franchise which specialises in vehicle servicing, brakes, exhausts, suspension, WOF checks and general auto repair.

45 45

Les Seiler P 0-9-634 3666 E less@pitstop.co.nz W pitstop.co.nz

Pita Pit

Food & Beverage

$300,000$500,000

If you thought you missed the sub-sandwich boat, the international challenger is now here.

100+ 534

M 021 355 880

Platinum Homes

Home & Building

$100,000 - Seeking people ideally from a construction or sales background. $250,000

17 17

M 021 535 031

Podium Podiatry & Footwear

Retail

$275,000

Recognised and respected as New Zealand’s leading provider of podiatry and footwear solutions.

3 3

P 021 530 830

Poolwerx

Retail

$59,800

Award-winning opportunity. Well known for its creation of the world’s first structured career path 4 in franchising enabling franchisees the opportunity to grow within a single marketing area or 250+ develop a million dollar business with multiple vehicles, retail stores and marketing areas.

Mike Geddes P 0800 888 031 E joinourteam@poolwerx.com.au W poolwerx.co.nz

Retail

$190,000$250,000

Poppies Bookstore are seeking warm and friendly individuals who love to share their passion for books with readers of all ages. Ongoing support provided for this lifestyle business. We are currently offering established business opportunities in Havelock North and New Plymouth.

4 4

Tony Moores M 021 828 818 E tony@poppiesbooks.co.nz W poppiesbooks.co.nz

Prestige Home Groomers

Business & Commercial

$30,000$60,000

Prestige Home Groomers is a New Zealand-owned company. We are a cleaning business with a difference. We predominately clean only new premises cutting out the dirty work. The worst mess you will have to deal with is sawdust shavings and dusty windows.

8 8

Kim Buttery P 0-7-543 2090 E kim@homegroomers.co.nz W homegroomers.co.nz

ProGroup Franchise

Home & Building

$39,950

Franchise opportunities offering five property transformation brands. GroutPro (tile maintenance and restoration), Deck & Fence Pro (outdoor timber maintenance and restoration), Garage Carpet Pro (garage transformations), Prep & Paint Pro (trade painting project management) and Grass Pro (artificial grass installation). Fantastic systems and support.

65 65

Duane Moul M 022 477 6477 E duane.m@theprogroup.co.nz W theprogroup.co.nz

Property InDepth

Home & Building

P.O.A.

Residential valuation franchise, customised technology, fantastic business systems, awesome nationwide team.

25 25

M 021 477 673

Property Service Franchise Systems

Home & Building

$16,500

Commercial cleaning business. Wide range of property services. Waikato based business with opportunities in Hamilton city, Cambridge, Te Kuiti and Te Awamutu. Basic package starts at $16,500 +gst. Enquiries welcome.

19 19

Michael Parton P 0-7-847 2737 E michael@psu.co.nz W psu.co.nz/franchisee

Propertyscouts Property Management

Business & Commercial

$20,000

Propertyscouts is 100% dedicated to end-to-end property management. With our first franchise 12 launched in March 2016, we now have operations up and running nationwide. There are still 12 opportunities available in many locations throughout New Zealand.

Milton Weir M 027 222 7209 E franchises@propertyscouts.co.nz W propertyscouts.co.nz

Food & Beverage

$89,000$195,000

NZ’s leading supplier of workplace refreshment vending. Home-based, profitable franchise offering a range of NZ’s biggest names and own brand snacks and drinks. Earn a great hourly rate with no office, no boss and no overheads. New and established businesses available.

70+ 70+

Philip Horrocks P 0800 661 663 M 027 495 5965 E philip@provender.co.nz W provender.co.nz

Home & Building

$25,000

Provista Balustrade Systems are New Zealand’s leading independent balustrade and pool fencing specialist.

18 18

M 0275 961 264

Business & Commercial

$18,500

Specialist residential property management. Lucrative business model with coaching and training. Be the best property manager in your region with significant points of difference. Be a part of the award-winning Pukeko team.

21 21

David Pearse M 0274 809 534 E info@pukekorentalmanagers.co.nz W pukekorentalmanagers.co.nz

Quest Serviced Apartments

Business & Commercial

$150,000$600,000

Quest Serviced Apartments is the market leading franchise in accommodation for primarily corporate extended stay travellers. Franchisees benefit from a high level of brand awareness, full training, and ongoing support. The Quest franchise also provide franchisees with computer systems and manuals which cover business plans.

33 150

Adrian Turner P 0-9-366 9680 E aturner@questapartments.co.nz W questapartments.co.nz

Quinovic Property Management

Business & Commercial

$50,000

NZ’s preferred national residential property management service since 1988.

29 29

Jess Moore P 0-4-801 7880 E jess@quinovic.com W quinovic.co.nz

RaD Car Hire

Leisure & Transport

$25,000$250,000

Locally owned franchises providing car hire services nationwide since 1987.

23 29

M 027 257 4500

Rainaway Spouting on the Spot

Home & Building

$45,000

A re-spouting service franchise for new and existing homes and commercial buildings. 10 Spouting on the Spot is the perfect franchise opportunity for franchisees who want to keep their 10 hands on the tools. Become a Rainaway Spouting-on-the-Spot franchisee today.

P 0-9-265 2147 E info@rainaway.co.nz W spoutingonthespot.co.nz

RE/MAX

Business & Commercial

$20,000

RE/MAX New Zealand currently have franchise opportunities available. Contact us today.

25 7000+

P 0-9-393 7000

Realsure The House Inspectors

Home & Building

$35,000

The only ISO9001 registered, industry assessed brand providing Standard-compliant property reports.

7 7

P 0508 732 578

realtyRETURNS The Property Improvers

Home & Building

$55,000

Renovation agency specialising in arranging and managing residential renovation projects.

4 4

M 021 919 844

Red LBP

Home & Building

$49,000

Red LBP is a property inspection franchise offering quick-turnaround, comprehensive reports using an online booking system and a report-building software. Minimal computer experience needed, building experience compulsory. Family-friendly, highly supported, a great way to use a builder’s knowledge without early mornings and bung backs.

11 11

Matt Jull P 0800113191 E sales@redinspect.co.nz W redlbp.co.nz

Restore Rite

Home & Building

$35,000$50,000

Oxidised aluminium joinery and garage door restoration at a fraction of replacement cost.

5 5

P 0800 101 216

Robert Harris Coffee Roasters

Food & Beverage

$450,000

Robert Harris Coffee Roasters operates New Zealand’s best-known and largest chain of retail café franchises. Proven success in cities and provincial centres nationwide. We look for team players with high standards in presentation who have customer service experience plus the ability to work with people.

45 45

Rod De Lisle P 0800 426 333 E rodd@robertharriscafe.co.nz W robertharriscafe.co.nz

Health & Beauty

$100,000

Rodney Wayne is the largest hairdressing franchise in New Zealand. You do not have to be a hairdresser but strong people skills combined with an excellent customer focus and management expertise are all critical elements that make a successful Rodney Wayne franchisee.

51+ 51+

Julie Evans P 0-9-358 4644 E admin@rodneywayne.co.nz W rodneywayne.co.nz

Rugbytots NZ

Leisure & Education

$7,500

Rugbytots is the world’s favourite rugby play programme for 2 - 7 year olds.

7 50+

M 021 878 335

Saddlery Warehouse

Retail

$300,000$460,000

Leading equestrian retailer. Supplying all the items needed for horse and rider.

7 7

P 0-9-970 1058

Scratchpad

Leisure & Education

$120,000

Scratchpad is a new technology learning centre with the goal to help youngsters love, use, and create opportunities with technology including coding, robotics and 3D design and printing. We are expanding, and looking for future-focused people with a passion for technology to run their own Scratchpad centre.

4 4

Vijesh Nangia P 0-9-216 9400 M 021 431 930 E franchise@scratchpad.co.nz W scratchpad.co.nz/franchise

Seal-A-Fridge

Home Services

$30,000$50,000

The market leader in the replacement of commercial and domestic refrigeration seals.

4 31

P 0061 4 0847 1950

Select Home Services

Home Services

$13,000

Select Home Services offers you the opportunity to be your own boss.

160+ 290+

P 0-9-278 4930

Shake Out

Food & Beverage

$400,000

Shake Out is a brand proudly developed in-house by the team behind BurgerFuel. Shake Out serves up a simple, yet premium fast food solution, combining quality ingredients and frictionless technology. Shake Out are looking for new franchisees to become part of their successful network.

New New

Murdoch Ball M 021 954 632 E franchising@burgerfuelgroup.com W shakeout.co

Poppies Books

Provender NZ

Provista Balustrade Systems Pukeko Rental Managers

Rodney Wayne

P-S

We tailor financial solutions to fit your franchise. Get in touch on 0800 177 007.

Terms, conditions, fees and charges apply to Westpac products and services. Eligibility and lending criteria apply to some Westpac products and services. Westpac New Zealand Limited.

Search the Westpac Directory of Franchising at www.franchise.co.nz

description

FANZ

industry

number in NZ, globally

company

investment from

Franchise and Business Opportunities page number

S-T

get more information

Shed Boss

Home & Building

$95,000

Shed Boss are suppliers of high quality steel frame buildings.

10 37

P 0-7-579 1525

Shingle Inn Café

Food & Beverage

$290,000$450,000

Shingle Inn Café is a world-class café franchise now available in New Zealand.

1 40

P 0800 345 686

Shoe Clinic

Retail

$200,000$250,000

Shoe Clinic is NZ’s leading sports footwear retail store. Proven system.

19 19

M 0274 462 997

ShowerFix

Home & Building

$50,000

Manage your own bathroom maintenance business specialising in fixing leaky showers. Tried and tested model. Initial training and ongoing suppport provided. Good margins and low overheads. Would suit plumbers, builders, or a skilled handyman. Locations available throughout New Zealand.

3 3

David Howe M 0274 820 667 E david@showerfix.co.nz W showerfix.co.nz

Sierra Boutique Café

Food & Beverage

$250,000$450,000

Network of premium cafés specialising in gourmet coffee and freshly prepared food.

32 32

Duncan Ferens P 0-9-451 9102

Signature Homes

Home & Building

$150,000

Winner of the 2016 FANZ Supreme Franchise System award, we have 34 years’ experience building homes for Kiwis from 11 franchises supported by a National Office. If you have building or construction management experience and are looking for your next opportunity please contact our CEO.

11 11

Paul Bull P 0-9-415 2468 E paulbull@signature.co.nz W signature.co.nz

sKids

Leisure & Education

$45,000

Out of school care. Established 1996. Now in 100+ schools. Before school, after school and holiday programmes for primary school children. Would suit people who are looking for a change in lifestyle and who enjoy the company of children.

170 170

Chris Bartels P 0-9-576 6602 M 021 974 221 E chris@skids.co.nz W skids.co.nz

Skyhooks NZ 4x4 Minicranes

Home & Building

$125,000

We’re seeking down-to-earth practical individuals with common sense. Training and support provided.

3 3

M 021 248 3111

Smith’s Sports Shoes

Retail

$200,000

Smith’s Sports Shoes’ biggest strength is the relationship between franchisor, franchisee and suppliers. What you can expect from the Smith’s team includes integrity, fun, and profitability. We focus on team building and provide support and training. Seeking people with vision, great attitude and communication skills.

15 15

Chris Smith M 021 733 981 E chrismsmith@xtra.co.nz W smithssportsshoes.co.nz

Snap-on Tools

Auto Services

$52,000

A unique opportunity to own your own business, built on a sound foundation of almost 90 years 14 of experience. Snap-on franchisees are independent business people, controlling all aspects of 5000 their franchise and working flexible hours as needed to accomplish their personal goals.

Stacey Gilbert P 0800 762 766 E sota.franchise@snapon.com W snapontools.com.au

Snap Fitness

Health & Fitness

$450,000

Internationally recognized brand that proves innovation is the key to brand agility.

56 2000+

M 0061 435 841 811

Spagalimis Italian Pizzeria

Food & Beverage

$50,000$250,000

Pizza, pasta, salad and dessert in a contemporary dining environment. Conversions welcome.

5 5

M 027 465 4986

Specsavers

Retail

$10,000$400,000

Specsavers New Zealand are leading optometrists and eye-care specialists.

52 1700+

Brendan Thompson P 0-9-475 0250 E brendan.thompson@specsavers.com W specsavers.com.au

Speed Queen Laundry Services

54, Retail 55

$75,000+

Enjoy true passive income with a Speed Queen self-serve laundromat. With our turn-key service, you’ll be up and running in your own profitable business in no time, backed by the worlds’ oldest and largest manufacturer of commercial laundry equipment.

100+ 1m+

Royce Little P 0800 77 33 37 E sales@speedqueen.co.nz W speedqueen.co.nz

Speedy Signs

Business & Commercial

$150,000

New Zealand’s largest signs and graphics network use the latest technology in an exciting industry with huge opportunity. Proven systems and sound business practices with a focus on high quality and excellent service set us apart in the signage market. No prior experience required.

25 850

Sarah Archibald P 0-9-577 4223 M 021 479 123 E fnz@businessfranchise.co.nz W businessfranchise.co.nz

Business & Commercial

$38,000

A professional exterior building washing service for homes and businesses.

4 4

P 0800 881 123

Retail

$400,000

Stihl Shop is a nationwide network of independent, locally owned specialist outdoor power equipment retailers. Every Stihl Shop is operated by friendly approachable people who are passionate about outdoor power equipment. Full training and on-going support. Sites with real growth potential available across NZ.

69 69

Darryl Perkins P 0800 864 264 M 021 543 576 E careers@stihlshop.co.nz W stihlshop.co.nz

Stirling Sports

Retail

$340,000

We play to win by delivering world-class retail experiences, inspired by sport, executed with style. Stirling Sports will provide all the training and support to build and sustain your business. Opportunities available throughout New Zealand. Retail experience is an advantage but not essential.

55 55

Geoff Young M 022 417 3127 E geoff.young@stirlingsports.co.nz W stirlingsports.co.nz

Stonewood Homes NZ

Home & Building

POA

We are now expanding and seeking builders and construction entrepreneurs throughout the regions.

19 19

M 021 595 582

Storage Box

Retail

$150,000

The preferred home and office organisation specialists providing solutions to New Zealand customers.

20 20

P 0-9-271 1025

Streetwise Coffee

Food & Beverage

$155,000

Every day thousands of coffee lovers buy a Streetwise coffee. Our designer coffee outlets have 25 become symbols of coffee perfection. We’re seeking people nationwide who love the thought 25 of selling fantastic coffees to appreciative customers. Site selection assistance, training and support is given.

Donna Ferrall M 027 552 2055 E donna@streetwisecoffee.co.nz W streetwisecoffee.co.nz

Stroud Homes

Home & Building

$95,000

Are you a highly motivated, licensed builder who is looking for a fresh approach to building new homes for your customers? We’re looking for builders like you to join the industry-leading Stroud Homes team as franchisees.

6 36

Mark Harris M 027 606 0063 E mark.harris@stroudhomes.co.nz W stroudhomes.co.nz

Subway

Food & Beverage

$250,000

The world’s largest quick service submarine sandwich and salad franchise.

266 46K+

W subway.co.nz/about-us/own-a-franchise

Super Liquor

Retail

$200,000

With 130+ branded stores throughout the country, we are represented in many local communities, delivering to them real value and true convenience. We are New Zealand’s most trusted liquor brand offering market leading terms of trade and innovative national advertising and marketing programmes.

120 120

P 0-9-523 4064 E enquiries@superliquor.co.nz W superliquor.co.nz

Super Shuttle

Business & Commercial

$90,000

Super Shuttle has grown into New Zealand’s favourite airport transfer business.

120 120

P 0-9-522 5100

Swimart Pool & Spa Services

Retail

$50,000

Australasia’s most experienced chain of pool & spa specialists. Swimart commenced business in Sydney in the early 80’s and since that time has grown through the provision of expert friendly advice and superior customer service to be the market leader in the pool and spa service sector.

4 73

Alex Johnson P 0800 928 373 E alex.johnson@swimart.com.au W swimartfranchise.com.au

The Alternative Board

Business & Commercial

$83,000

The Alternative Board, a leading international franchise organisation, seeks franchisees to facilitate peer board meetings and offer executive coaching to local business owners. With a background as an executive, coach, consultant or business owner, you will help businesses achieve more profitability, productivity and personal fulfilment.

13 300+

Stephen James P 0-9-446 0963 M 021 606 934 E sjames@thealternativeboard.co.nz W thealternativeboard.co.nz

The Cheesecake Shop

Food & Beverage

$200,000

You don’t need to be a baker, our excellent training course teaches you how.

33 220

David Reid P 0-9-475 9634 M 021 625 555 E davidr@thecheesecakeshop.co.nz W thecheesecakeshop.co.nz

The Christmas Heirloom Company

Retail

$40,000

Providing high quality, luxurious Christmas decorations. A profitable seasonable business.

11 11

P 0-7-839 6209

Food & Beverage

$300,000$450,000

One of NZ’s largest café and restaurant franchises, The Coffee Club have a comprehensive menu and offer relaxed dining experience. Take advantage of a proven track record, great training and ongoing support. Ideal if you are passionate about people and building customer loyalty.

65 400

Brad Jacobs P 0-9-304 0008 M 0275 26 3333 E brad@thecoffeeclub.co.nz W thecoffeeclub.co.nz

Food & Beverage

$55,000$120,000

The Coffee Guy is New Zealand’s largest mobile coffee franchise system. The secret to our success is ensuring our franchisees have the support that they need to operate a successful franchise. New and existing franchise exclusive territories are available nationwide. Join our team today.

29 29

Andrew Morgan P 0-9 973 4823 M 022 419 3156 E andrew@ccbs.co.nz W thecoffeeguy.co.nz

Spray & Wash Stihl Shop

The Coffee Club

The Coffee Guy

Westpac Directory of Franchising and Advertiser Index Franchise New Zealand Winter 2021 Year 30 Issue 02

The Interface Financial Group

FANZ

description

number in NZ, globally

industry

investment from

page number

company

Franchise and Business Opportunities

T-Z

get more information

$39,000

The Interface Financial Group provides debtor financing service to the SME business.

9 150+

P 0-9-302 7704

34, Leisure & Education 35

$57,000

The Seasons Art Class is the UK’s premier adult art class provider. Now seeking new franchisees nationwide for our exciting expansion into New Zealand. High return franchise opportunity from part-time, flexible hours. No artistic talent needed, and full training and support will be provided.

17 235+

David Craggs P 0-9-636 0099 E david@seasonsartclass.co.nz W perfectparttimebusiness.com/newzealand

The Wheel Magician

Auto Services

$69,750

We have developed a system which provides mag wheel repairs to a very high standard in a short space of times. This means you have delighted customers and complete lots of jobs in a day. Well-established franchise opportunity available for the right person.

14 14

Alan Thomas P 0800 537 233 E enquiries@wheelmagician.co.nz W wheelmagician.co.nz

Theobroma Chocolate Lounges and Bars

Food & Beverage

$150,000$350,000

A unique food and beverage concept including chocolate, coffee, food, retail and alcohol.

4 10

P 0061 3 9480 1030

Think Water

Retail

P.O.A

Think Water is Australasia’s leading network of independently owned irrigation water services solutions with nearly 50 stores. We specialise in the design and implementation of the most water efficient irrigation and water management programmes for clients.

14 14

Liesle Corns P 0800 184 465 E liesle.corns@thinkwater.com.au W thinkwater.co.nz

Tint a Car

Auto Services

$25,000

Over 45 years’ experience, backed by passionate experts and unrivalled marketing support.

8 133

P 0-9-442 4195

Topline Roofing

Home & Building

$50,000$75,000

A market leader in roofing, now offering the opportunity to join expanding network.

New New

P 0800 111 818

Total Fitouts

Business & Commercial

$50,000

Commercial fit-out company, delivering customised solutions for a wide range of industries.

4 20

P 0800 348 888

Auto Services

$88,000

New Zealand’s premier mobile paint and bumper repair franchise. High quality car paint restoration services to commercial and private customers. Professional, reliable, cost effective and convenient. No industry experience required. Comprehensive training and full ongoing support provided. Great opportunities are available throughout New Zealand.

17 120

Martin Smith P 0800 286 824 M 021 721 430 E info@touchupguys.co.nz W touchupguysfranchise.co.nz

Toyworld

Retail

$200,000$500,000

Join New Zealand’s largest independent toy retailing group.

24 180

M 021 390 954

Transworld Business Advisors

Business & Commercial

$89,500

Transworld Business Advisors are one of the largest business broking franchises in the world. With 580 brokers worldwide, operating in 12 countries, territories are now available in New Zealand. See how you can join the worldwide team now.

1 580

Mark Lewis P 0800 777 731 M 021 355 569 E mark@twba.co.nz W tworldfranchise.co.nz

Home & Building

$50,000

Trident Homes are offering the opportunity to operate a business which is 100% NZ-owned. Established, recognised and growing brand. Seeking trade-qualified builders or experienced business owners with good people skills who are passionate about home building. Full training and ongoing support.

8 8

Neil Hawker M 0275 321 191 E nhawker@tridenthomes.nz W tridenthomes.nz

U-Sell (Park & Sell Yards)

Auto Services

$100,000

U-Sell help members of the public sell cars in a caryard environment.

6 6

P 0-9-391 1339

UBX Training

Health & Fitness

$200,000$220,000

Our unique boxing model has attracted over 15,000 members globally. We are the fastest growing boxing provider in the world and the largest in the southern hemisphere. Interested in investing into boutique fitness and becoming a gym owner? Contact us today!

4 91

Korey Gibson P 021 243 4440 E korey@ubxtraining.com W 12rndubx.com

Ultra-Scan

Agriculture

$80,000

An innovative mobile franchise whose core business is confirming the pregnancy of farm animals using real-time ultra-sonic equipment. Becoming a part of this franchise network enables the franchisee to run a low-cost, high return business in an exclusive territory, using a proven business system.

19 19

P 0508 858 727 E ultra-scan@xtra.co.nz W ultra-scan.co.nz

Valentines Buffet Restaurants

Food & Beverage

$300,000$400,000

Iconic buffet restaurant seeking hospitality-minded franchisees with drive, passion and energy.

5 5

P 0-9-921 4032

Venluree

Home & Building

$40,000

A unique opportunity to be part of an iconic New Zealand company and build a real business of value.

16 16

P 0-9-913 4185

Versatile

Home & Building

P.O.A

Your chance to own your own business without the challenges of going it alone.

35 35

M 027 481 5880

Home Services

$15,000

Professional home services franchise providing flexible, multi-serviced businesses. Work either 120+ indoors or outdoors. Exclusive territories with established customers. Providing a lifestyle 1200+ choice for over 30 years. Actively seeking area master franchisees for both lawn mowing and cleaning throughout NZ. Comprehensive training and support provided.

John & Estelle Logan P 0800 847 496 E franchisemag@viphomeservices.nz W viphomeservices.co.nz

Wake Up With Make Up

Beauty

$30,000

Exciting opportunity for passionate people with an eye for detail.

5 5

M 027 249 5518

Wash Rite

Home & Building

$45,000$70,000

We are currently looking for hardworking and dedicated people around New Zealand.

31 31

P 0800 101 216

Wet-seal

Home & Building

$25,000

Waterproofing with 30 plus years of proven dependability. With a profitable work from home opportunity, all you need is a suitable vehicle. Franchisees are fully trained and receive regular ongoing training and full support from our operations, technical, sales, marketing and IT departments.

6 58

P 0800 436 000 E franchise@wet-seal.ws W wet-seal.co.nz

What’s Up House Inspections

Home & Building

$69,995

New Zealand’s leading pre-purchase home inspection company.

7 7

M 021 952 397

Wide Span Sheds

Home & Building

$95,000

Custom design, supply and construction of pre-engineered buildings. Limited opportunities in the North Island.

7 450+

P 0-9-889 2044

Window Treatments

Home & Building

$30,000

Sales and installation franchises available in New Plymouth and Gisborne.

21 21

P 0-3-343 1876

Winner Winner

Food & Beverage

$500,000

Owned by the BurgerFuel Group, Winner Winner specialises in the finest woodfired and crispy fried chicken. As it turns out, chicken is the fastest growing protein category globally which means there’s piles of opportunity right here, right now.

New New

Murdoch Ball M 021 954 632 E franchising@burgerfuelgroup.com W winnerwinner.co.nz

Woolgro

Home & Building

$25,000$50,000

Woolgro is a unique and proven system to establish premium lawns

6 6

P 0-9-570 1985

X-Clean

Business & Commercial

$65,000

Sales and distribution franchise, superior cleaning product range. Would suit someone with sales background.

2 2

P 0274 717 337

Xpresso Delight

Food & Beverage

$51,995

Xpresso Delight workplace espresso machines provide a semi-passive income with life-style benefits.

17 155

P 021 875 431

Zambrero

Food & Beverage

$300,000

Serving fresh, healthy and flavoursome Mexican food, Zambrero NZ launched in 2014 and has grown to 13 restaurants. The Zambrero family is supported by a team with extensive experience in franchising, QSR operations, supply chain, finance, marketing, construction and fit-outs, commercial leasing and more.

13 189

Joshua Flack P 0-4-213 9594 E j.flack@zambrero.com W zambrero.com

Zexx NZ

Food & Beverage

$5,000$25,000

Providing a nationwide range of quality frozen fruit beverages and alcohol cocktails.

12 16

P 0800 556 022

The Seasons Art Class

Touch Up Guys

Trident Homes

V.I.P. Home Services

Financial Services

Specialist support to help your franchise succeed. Get in touch on 0800 177 007. Terms, conditions, fees and charges apply to Westpac products and services. Eligibility and lending criteria apply to some Westpac products and services. Westpac New Zealand Limited.

Search the Westpac Directory of Franchising at www.franchise.co.nz

number globally

Regional and National Master Licence Opportunities - find more at www.franchise.co.nz investment required

Aramex (formerly Fastway Couriers) see page 20

P 0-6-833 6333 E recruitment@aramex.co.nz W aramex.co.nz

Business & Commercial

Aramex, formerly known as Fastway Couriers, is an award-winning franchise system that provides local and national courier and freight services at competitive prices. Over 35 years’ experience, multiple industry awards and franchises across New Zealand, Aramex is one of New Zealand’s most successful and trusted freight companies.

1,600

NZ$ 100,000

CrestClean see page 2

Grant McLauchlan M 027 479 6415 E grant@crestclean.co.nz W crest.co.nz/business_ opportunities-nz

Business & Commercial

CrestClean regional master franchises suit administrators, sales people or managers with people, business and accounting skills who are interested in working in the cleaning industry. Must be customer-oriented.

625

NZ$250,000

Duck Donuts

Nathan Bonney M 0275 393 022 E nathan@iridium.net.nz

Food & Beverage

The fastest-growing donut shop in the US. Be part of the Duck Donuts family, bringing Duck Donuts to New Zealand. Duck Donuts are seeking a master franchisee who shares their vision and commitment of offering a welcoming, family-friendly, and delicious experience to continue growth around the world. Join the growing success story and create sweetness and smiles with Duck Donuts.

100+

P.O.A

FocalPoint Business Coaching see page 19

Andrew Phillips M 0061 418 500 271 E aphillips@focalpointcoaching.com W focalpointcoaching.co.nz

Business & Commercial

FocalPoint is a world leader in professional business coaching and training. We are a franchise organisation of business coaches and trainers who work with executives and business owners to enhance their companies and their lives. FocalPoint is about people. We are a community of over 200 business coaches worldwide who are changing the world through business leadership and education.

200+

NZ$175,000

Hog’s Breath Cafe

Nathan Bonney M 0275 393 022 E nathan@iridium.net.nz

Food & Beverage

Seeking NZ master franchisee. Australia’s leading casual dining family-friendly restaurant, Hoggies is unlike any other restaurant. In a nutshell, it is about providing quality food and beverages in a casual environment with an over-riding friendly, party atmosphere.

80+

P.O.A

Jim’s Test & Tag see page 19

Peter Mahon Business & P 0800 454 654 M 021 859 222 Commercial E peter.mahon@jimstestandtag.co.nz W jimstestandtag.co.nz

Entrepreneur required to take this fantastic opportunity with passive income and potential to the next level. We are looking to appoint regional master franchisees in Auckland, Wellington and Taranaki to assist existing franchisees increase sales and market penetration, and be responsible for opening up approximately 20 new areas. Full training facilities are provided and back-up and support from Jim’s Test & Tag.

200

NZ$150,000

Mr Green

Mark McIlroy Home Services P 0800 MR GREEN M 021 196 2196 E mark@mrgreen.co.nz W mrgreen.co.nz

Regional master franchises available in lawnmowing and gardening, commercial and home cleaning, home handyman. Founded in New Zealand in 1992.

200

NZ$25,000

Muzz Buzz

Nathan Bonney M 0275 393 022 E nathan@iridium.net.nz

New Zealand master franchisee required for Australia’s leading drive-thru coffee concept. Muzz Buzz have been in the coffee business since 2004 and have established a brand recognition like no other. Unrivalled support and leading technology platform make this brand stand out.

20+

P.O.A

V.I.P. Home Services see page 21

Estelle Logan Home Services P 0800 847 496 E franchisemag@viphomeservices.nz W viphomeservices.co.nz

Regional master franchisees. Lawnmowing/gardening and home cleaning. Your desire to work with people and a commitment to quality and customer satisfaction will help you realise the potential of the business. A proven record of people management and sales experience together with sound work ethics honesty and integrity required. Suitable for couples or individuals.

1200

NZ$50,000$200,000+

company

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ACCOUNTANTS Baker Tilly Staples Rodway Christchurch Limited

Assistance with franchise purchases and ongoing accountancy and I.T. support in the franchise area. Over 15 years’ experience in franchising in the SME market, acting for both franchisors and franchisees.

South Island

Jon Robertson/Dave McCone P 0-3-343 0599 E jon.robertson@bakertillysr.nz W bakertillysr.nz

BDO

BDO is the fastest growing chartered accounting and business advisory firm in New Zealand. We have significant experience in franchising offering due diligence; structure reviews; appraisals; agreements, strategic planning; full accounting, audit, tax advisory and support services; raising capital and finance.

National

Paul Manning P 0-7-571 6280 E paul.manning@bdo.co.nz W bdo.nz

Blackler Smith & Co

Very experienced and approachable chartered accountants. If you’re buying a franchise, what should you pay for it? Is this franchise any good? How much money will I make? How do I set everything up? I need help from someone experienced. Ben Blackler can help you buy a good business, set it up correctly and run it effectively. Award-winner – Professional Services.

Greater Wellington

Ben Blackler P 0-4-555 9090 E ben@bsco.co.nz W bsco.co.nz

Franchise Accountants

26, 70, 74

Save time, money and tax by benefiting from our specialist franchise advice and proven accounting solutions. Your success is our business. Ring now 0800 555 8020. Specialist franchise accounting solutions including due diligence, benchmarking, budgeting, valuations, business mentoring, tax planning, cashflow management and reporting software systems.

National

Hayden Cargo Philip Morrison P 0800 555 8020 E info@franchiseaccountants.co.nz W franchiseaccountants.co.nz

Inspired Accountants

We are chartered accountants who specialise in franchising. Having a look under the bonnet (due diligence) is key when buying a business. We do this and set up robust reporting systems so you know how the business is performing. Inspired Accountants – Inspiring You.

National

Craig Weston P 0-9-309 2561 M 021 309 309 E craig.weston@inspired.co.nz W inspired.co.nz

KPMG

Franchise accounting and business advisory experts. We take care of your tax, accounting and business advisory needs so you can spend more time focusing on your franchise.

National

Hamish Smith P 0-9-363 3251 M 0274 450 977 E hamishsmith@kpmg.co.nz W kpmgenterprise.co.nz

Nexia Auckland

Nexia Auckland is an innovative chartered accountancy practice based in Albany and Newmarket that works beyond the numbers to keep our clients’ businesses future-fit. Our primary role is to improve your life by helping you grow your wealth and protect your assets.

National

Scott Travis P 0-9-448 3232 M 021 414 569 E stravis@nexiaauckland.co.nz W nexiaauckland.co.nz

Orb360 provides franchise owners and prospective franchise owners with financial support from all angles, helping you stay on top of everything from cash flow and tax compliance to forecasting and future-proofing your business. Our franchise specialist accountants have over ten years of experience.

National

Jay Changlani M 022 3456 107 E sachin@orb360.co.nz W orb360.co.nz

Find more info franchise.co.nz

Orb360

REACH THE BUYERS Only Franchise New Zealand combines print, digital, web and social media to reach potential franchisees throughout New Zealand – and beyond. Contact us now to promote your opportunity or service.

You get pre-purchase inspection reports - we leave no stone unturned

Westpac New Zealand Franchise Awards

You minimise risk & protect your assets with the best structures for your business You save time, money & tax with our proven accounting solutions & systems You benefit from specialist advice – we listen, we understand

Service Provider of the Year 2011–12 2018–19 2015–16 2019–20 2017–18

You work with award-winning service provider 2019/20 - Westpac Franchise Awards You get specialist franchise mentoring and ongoing support You’re using specialist franchise accountants with the tick of approval – accredited members of FANZ & CAANZ

NZ’s specialist franchise media 0-9-424 8236 sales@franchise.co.nz

7 Reasons to Call Us First

Call Now 0800 555 80 20 www.franchiseaccountants.co.nz

Westpac Directory of Franchising and Advertiser Index Franchise New Zealand Winter 2021 Year 30 Issue 02

service

description

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FINANCE PROVIDERS ANZ

ANZ has a dedicated team of business specialists throughout New Zealand to provide support for franchisors and franchisees. They have also developed a range of tools and resources to make your franchising journey easier, including a free ANZ Franchise Guide.

National

ASB

ASB provides a comprehensive range of financial solutions for both franchisees and franchisors including finance, insurance, savings and investment options, everday banking and more. So if you are thinking of starting or buying a franchise, talk to our franchise specialists on 0800 272 476.

National

Talk to us about our wide range of specialist services that we can tailor to meet your needs as a franchisor or franchisee. We’ll use our 145 years’ experience in business banking, giving your business the support it needs to grow and succeed.

National

Prospa is New Zealand’s small business lending specialist. By making the loan application process faster and easier, we’ve helped thousands of small businesses grow and take advantage of opportunities, with support from our friendly team of Business Lending Specialists.

National

BNZ

Prospa

Silver Chef

FANZ

page number

company

Specialist Advisors

Silver Chef is the only dedicated hospitality equipment funder in New Zealand and we have been providing flexible equipment National funding to the hospitality industry for 30 years. Preserve your working capital with Silver Chef, and fuel your growth through our various franchise funding solutions.

Westpac New Zealand Ltd

22, 76

Westpac is New Zealand’s most experienced bank in franchising and the only bank offering dedicated franchise specialist managers throughout the country. Westpac has a high level of expertise in the franchise industry; this has been built up over the past two decades by working closely with franchisors, franchisees and industry specialists. The resulting depth of experience enables us to provide you with informed specialist advice regarding franchise funding and franchise specific transactional solutions. Specialists in franchise financing: Auckland/Northland - Dean Madsen, Mike Haigh, Sujam Ratnayake Lower North Island – Mick Robinson South Island – René Artz

National

Specialist advice on franchise system development, feasibility studies, recruitment, documentation, manuals, ongoing mentoring, strategic planning and partnering to grow your business.

National

Comprehensive advice on franchise system development. Feasibility studies, manuals, documentation, legal briefs, franchisee recruitment, exporting and importing, mediation and ongoing mentoring to grow your business. The Franchise Coach has been a major contributor to the success of franchising in New Zealand since 1983. Consultants, trainers and speakers.

National & Worldwide

Specialists in franchise development, strategic planning, legal briefs, systems and manuals, recruitment processes and documentation, ongoing mentoring and sound advice on franchising and licensing. Recognised as New Zealand’s leading management consultancy specialising in franchise development. Experience with many of NZ’s top franchised companies.

National & Worldwide

At ASCO Legal we have a fresh perspective on the practice of law, a client-centred one. Our team is friendly, approachable and National & efficient. We enjoy helping both our franchisor and franchisee clients get the most benefit out of franchising, providing quality Worldwide pragmatic advice.

FRANCHISE CONSULTANTS Franchise Accountants 26, 70, 74 The Franchise Coach

Franchize Consultants (NZ) LAWYERS ASCO Legal

Botherway Legal

Commercial law firm specialising in franchising and related law. We work with you to give you the best possible legal support in your franchised or licensed business. Justina Knox is our specialist franchise lawyer and also has experience dealing with disputes and the successful negotiation of franchise exits.

National

Botting Legal

Franchise and commercial law specialists. We provide practical legal advice in plain English for both franchisees and franchisors at very competitive rates. Preparation and review of franchise documentation, advice on structuring and IP protection, franchise operation and dispute resolution. Expert franchise lawyers. Fixed price packages. Urgent advice is no problem.

National

Carson Fox Bradley

Carson Fox Bradley is a compact Auckland law firm. All 3 directors have significant experience in franchising. Chris Bradley is author of the ADLS standard franchise agreement. Matt Carson has completed an MBA thesis in franchising. We act for many national franchise systems.

National

Checketts McKay

Central Otago’s leading franchise lawyers with over 25 years’ experience providing expert advice locally and nationally. Central Advising franchisors and franchisees. Franchise establishment and franchisee purchase advice a speciality. Disputes resolved. Otago, When you need franchise and business law advice, talk to us. Southland, National 25 years’ experience in litigation, disputes, court cases and mediation. Franchise dispute specialist. National

Brookfields Lawyers

Deirdre Watson Barrister Dentons Kensington Swan

Our franchise law experts are behind some of NZ’s most successful franchises. We can help you design and set-up new franchises, revamp existing national franchises, or restructure distribution networks. We can also assist when disputes arise as we have significant IP and litigation expertise.

National

Auckland & Wellington

Our Franchise Experts P 0800 39 40 41 E enquiries@anz.com W anz.co.nz ASB Franchise Team P 0800 272 476 E franchising@asb.co.nz W asb.co.nz Riaan Wilson P 0800 ASK BNZ E riaan_wilson@bnz.co.nz W bnz.co.nz/franchise Liam Popham P 0800 005 797 M 0061 402 816 809 E info@prospa.co.nz W prospa.co.nz/franchise Trent Parkinson P 0800 443 334 E tparkinson@silverchef.co.nz W silverchef.co.nz Daniel Cloete P 0800 177 007 E franchising@westpac.co.nz W westpac.co.nz

Hayden Cargo Philip Morrison P 0800 555 8020 E info@franchiseaccountants.co.nz W franchiseaccountants.co.nz David McCulloch P 0800 4FRANCHISE M 021 943 776 E davidm@berkshire.co.nz W franchisecoach.co.nz Callum Floyd P 0-9-523 3858 E callum@franchize.co.nz W franchize.co.nz Alistair van Schalkwyk P 0-9-308 8071 M 021 0274 2011 E alistair@ascolegal.co.nz W ascolegal.co.nz Justina Knox P 0-7-839 1122 E justina@blegal.co.nz W blegal.co.nz Bradley Botting P 0-9-950 3880 M 0274 769 738 E franchise@bottinglegal.com P 0-9-979 2109 E law@brookfields.co.nz W brookfields.co.nz Chris Bradley/Matt Carson/Linda Fox M 021 899 609 E chris.bradley@carsonfox.co.nz W carsonfox.co.nz David Foster P 0-3-443 0800 M 021 248 2343 E david.foster@cmlaw.co.nz W cmlaw.co.nz Deirdre Watson P 0-9-309 6988 E deirdre@deirdrewatson.co.nz W deirdrewatson.co.nz Hayley Miller P 0-9-379 4196 E hayley.miller@dentons.com W dentons.co.nz

Find more info franchise.co.nz

INSPIRED

get more information

ACCOUNTANTS

We specialise in Franchising and love to help Franchisors and Franchisees with: • Due Diligence (should I buy this business?) • Budgets and Cashflow projections • Financial accounting and reporting systems • Benchmarking reports • Liaising with other advisors (banks, lawyers, consultants) • Tax Advice • Best structure for the business (company/trust etc) Call us for a no obligation chat on 09 969 7450 | 021 309 309 www.inspired.co.nz | craig.weston@inspired.co.nz

Inspiring You! We tailor financial solutions to fit your franchise. Get in touch on 0800 177 007.

Terms, conditions, fees and charges apply to Westpac products and services. Eligibility and lending criteria apply to some Westpac products and services. Westpac New Zealand Limited.

Search the Westpac Directory of Franchising at www.franchise.co.nz

company Duncan Cotterill

description

location

FANZ

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Specialist Advisors get more information

Enterprising full service law firm with offices nationwide. Experts in franchise system establishment, network growth and international expansion. Covering all your franchise and broader business needs, including distribution networks, supply chains, intellectual property, employment, health and safety, property/leasing, acquisitions and sales, immigration and dispute resolution.

National

Hamish Walker P 0-4-499 7809 M 027 288 2339 E hamish.walker@duncancotterill.com W duncancotterill.com

Gaze Burt

Lawyers providing full legal services for franchisors and franchisees including advice and documents relating to franchise development, franchise evaluation, risk management, transactional management and dispute resolution. Our experience is extensive over many years and we understand the important and significant fundamentals required for quality franchising.

National

Michael Bright P 0-9-414 9800 E michael.bright@gazeburt.co.nz W gazeburt.co.nz

Gibson Sheat Lawyers

Comprehensive legal advice for franchisors and franchisees. All franchise documentation. We’ll sort out issues at the outset, before they become problems. If things have already turned pear-shaped our mediation and franchise dispute specialists can assist.

Greater Wellington

Claire Byrne P 0-4-916 7483 M 029 916 7483 E claire.byrne@gibsonsheat.com W gibsonsheat.com

Goodwin Turner Commercial Lawyers

Goodwin Turner Commercial Lawyers aims to provide a modern, friendly, client-focused and efficient approach to your legal business requirements, with a genuine focus on adding value to your business.

National & Worldwide

Scott Goodwin P 0-9-973 7350 M 027 700 7396 E scott@goodwinturner.co.nz W goodwinturner.co.nz

A Christchurch based firm offering comprehensive legal services for franchisors and franchisees including franchise and disclosure documentation, employment, leases, financing, dispute resolution and business structures. Full service legal firm that prides itself on being solution driven. Franchise specialists with a proven track record.

National

Mark Sherry P 0-3-352 2293 M 021 524 890 E mark.sherry@harmans.co.nz W harmans.co.nz

The Bay of Plenty’s leading franchise lawyers, specialising in all aspects of franchising and business advice including dispute resolution. Advisors to franchisees and franchisors locally and nationally. Full commercial and property service.

National

Michelle Carabine P 0-7-578 0059 E michelle@harristate.co.nz W harristate.co.nz

Harmans Lawyers

Harris Tate

Jackson Russell Lawyers

Your business needs specialist franchising advice and an experienced legal team that covers all areas of business law. National Jackson Russell is a full service law firm that will get to know your business, tailor advice to your business objectives and guide you through the process.

Darryl King P 0-9-300 6935 E dking@jacksonrussell.co.nz W jacksonrussell.co.nz

Lane Neave

Lane Neave is a full service law firm with offices Auckland, Wellington, Christchurch and Queenstown. We have a dedicated franchising team experienced in advising both franchisors and franchisees on all their legal requirements. Our clients include large nationwide franchisor chains through to individuals.

National

Claire Evans P 0-3-353 8012 E claire.evans@laneneave.co.nz W laneneave.co.nz

MacDonald Lewis Law

Expert franchise lawyers who specialise in fixed price packages for legal services. A specialist firm based in Parnell offering sound, practical and timely advice, we can assist with all business legal requirements.

National & Worldwide

Rory MacDonald/Tim Lewis P 0-9-307 3324 E info@mllaw.co.nz W mllaw.co.nz

Martelli McKegg Lawyers

Experienced franchise and business law advisors focussed on helping clients to succeed. All areas of franchising, including franchise documentation, business sales, retail and commercial leasing, licensing, supply and distribution, brand protection, health and safety, immigration, employment and dispute resolution. Advice in Mandarin and Cantonese.

National & Worldwide

Andrew Skinner/Steven Lee M 027 705 4598 M 021 728 892 E andrew.skinner@martellimckegg.co.nz E steven@martellimckegg.co.nz W martellimckegg.co.nz

Mortlock McCormack Law

Christchurch-based franchise experts advising clients locally and nationwide. Specialist advice for franchisors and licensors wishing to set-up and operate, and for franchisees regarding all aspects of their franchise. Full range of associated commercially-focused and cost-effective legal services provided.

Canterbury & National

Kent Yeoman P 0-3-343 8453 M 021 517 601 E kent@mmlaw.co.nz W mortlock-mccormack.co.nz

MST Lawyers

Full service legal firm established since 1975 acting for franchisors and franchisees in both preparation and entrance into franchises within Australia, dispute resolution and regulatory compliance with the franchising code of conduct and other Australian legislation. Well connected in the Australian market.

Australia

Alicia Hill P 0061 3 8540 0200 M 0061 409 215 943 E alicia.hill@mst.com.au W mst.com.au

Quantum Law

Specialists in franchise and business law. If you seek prompt and technically sound legal advice delivered to suit your commercial reality please contact us. With a wealth of franchise, business and corporate law experience, you will be in safe hands.

National & Worldwide

Harshad Shiba P 0-9-302 0070 M 021 407 228 E contact@quantumlaw.co.nz W quantumlaw.co.nz

Simpson Grierson

Specialists in franchise systems including structuring, documentation, human resources, property, taxation and transactions.

National

Richard Watts P 0-9-977 5182 M 021 895 931 E richard.watts@simpsongrierson.com W simpsongrierson.com

Stace Hammond

Stace Hammond is a business law firm with offices in Hamilton and Auckland.

Auckland & Hamilton

Patrick Learmonth P 0-9-306 6874 E pml@shg.co.nz W stacehammond.co.nz

New Zealand’s longest established specialised franchise law firm with over 35 years’ experience. Expert legal advice to franchisors and franchisees nationwide. Winners of Legal 100 – Law Firm of the Year – Franchise 2020 and Global Law Experts – Boutique Franchising Law Firm of the Year 2019.

National & Worldwide

Stewart Germann P 0-9-308 9925 M 021 276 9898 E stewart@germann.co.nz W germann.co.nz

Turner Hopkins

A full service firm who can help you with all your legal needs. If you are a franchisor looking to develop a franchise system or a new franchisee looking to purchase a franchise business we can develop fixed price packages to suit your exact needs.

National

Lizandra Bailey P 0-9-487 0018 M 021 774 333 E lizandra@turnerhopkins.co.nz W turnerhopkins.co.nz

Wynn Williams

The Wynn Williams team understand franchising and have global experience advising brand owners/franchisors, master National franchisees, investors and franchisees. We are known for our trans-Tasman expertise and can quickly assist you to assess and grow your business in the New Zealand market.

Find more info franchise.co.nz

Stewart Germann Law Office, Lawyers and Notary Public

Enhance Your Image Deal with one person and ensure image consistency right across your network. We make it easy for franchisors, providing an online shop for their franchisees. EmbroidMe supply and brand: • Caps & Hats

• Corporate Wear

• Jackets & Vests • Sportswear

• Polo Shirts

• T-Shirts

The award that spells confidence and trust

• Hospitality Wear • Safety Wear

Call our National Accounts team on 09 577 4223 embroidme.co.nz

Protect your Brand Deal with one person and ensure brand consistency right across your network. We offer a complete signage solution from design to manufacture and installation with 25 locations across NZ. • Retail Signage

• 3D Letters

• Building Signs

• Illuminated Signs

• Digital Signs

• Promotional Products

Service Provider of the Year

Katrina Hammon P 0-9-300 2647 M 021 221 8847 E katrina.hammon@wynnwilliams.co.nz W wynnwilliams.co.nz

• Trade Shows

• Banners

• Safety Signs

Call our National Accounts team on 09 577 4223 speedysigns.co.nz

• Vehicle Wraps

Westpac Directory of Franchising and Advertiser Index Franchise New Zealand Winter 2021 Year 30 Issue 02

service

description

location

FANZ

page number

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Other Services get more information

OTHER SERVICES ABC Business Brokers

Business Brokers

Specialist business sales company selling franchises for 20 years with branches nationwide. At all times, we place the greatest value on confidentiality, professionalism and innovation. Your business is our business.

National

Steve Smith P 0-9-630 3004 E steves@abcbusiness.co.nz W businessesforsale.co.nz

Attain NZ

Sales Training

Attain NZ works with franchisees that are great at what they do but find the whole ‘sales’ thing a real challenge. From public courses to bespoke programmes, we help with sales strategy to implementation and from franchisor support to individual business owner.

National

Bill James P 0-9-366 1665 M 027 457 3796 E bill@attainsales.co.nz W attainsales.co.nz

Crank’d

Brand Consultants

We are brand experts, combining human-centred thinking and creative with emerging technologies to create exceptional brand experiences. We are a one-stop creative shop specialising in franchise systems and multi-store operations, providing strategy, brand, creative, web and marketing solutions.

National

Steve Goldie P 0800 CRANKD M 021 977 979 E steve@crankd.nz W crankd.nz

Crombie Lockwood

Insurance

Crombie Lockwood is one of NZ’S largest insurance brokers. We guide master franchisors on the National complex insurance and risk management programmes necessary for successful franchises and provide face-to-face advice to individual members. Protect your business with SMARTpak, our smart insurance solution for franchisors and franchisees.

David Rayner P 0-4-802 0166 E david.rayner@crombielockwood.co.nz W crombielockwood.co.nz

Cumulo9

Email Branding

Cumulo9, digital solution experts ensuring your company communication is consistently and securely delivered. A complete omni-channel solution offering marketing campaigns, transactional emails, compliance, audibility, tracking and data management. A suite of products providing a cost-effective solution for seamlessly branded and deliverable business communication.

New Zealand & Worldwide

Chris Hogg P 0-9-377 8885 M 021 345 690 E chris.hogg@cumulo9.com W cumulo9.com

Deloitte

Business Advice

Working with you, we’ll deliver the financial knowledge, tax-savvy, strategic advice and connections, to help your business deliver outstanding performance in competitive markets. So, if you’re looking for a smarter solution, talk to the Deloitte Private team because we’re willing to do things differently.

National

Neel Singh/Jon Bradley P 0-9-303 0716 E nzdeloitteprivate@deloitte.co.nz W deloitteprivate.co.nz

Design for Marketers

Designers

Engage Design for Marketers to obtain design resources for you to market your franchise brand effectively and consistently. Planning, creation and supply of resources for branding, advertising, promotional, recruitment, point of sale etc. Over 30 years’ experience with leading franchise brands. Be seen, be bought, be recommended.

National

Paul Donovan M 021 64 45 45 E paul@cdq.co.nz W cdq.co.nz

Corporate Apparel

NZ’s largest uniform and promotional products business. We supply and brand quality uniforms, including polo shirts, corporate wear, sportswear, hospitality wear, plus a range of corporate gifts. Contact our national accounts team to help you manage your brand on a national basis.

National

Sarah Archibald P 0-9-577 4223 E info@embroidme.co.nz W embroidme.co.nz

Printing & Marketing

Excel Digital enables organisations to optimise each step of the communications supply chain from strategy and ideation through to creative, print production, storage and re-order. In 2019 Excel Digital merged with Perception Group to become one of the largest digital-first printing companies in New Zealand.

National

Anneliese Theron P 0-4-499 0912 M 027 811 8285 E anneliese.t@exceldigital.co.nz W exceldigital.co.nz

Franchise Association

The peak body representing the franchise community. Franchise members are required to submit their agreement and disclosure documents to ensure compliance with our codes of ethics and practice before being accepted into membership and biennially thereafter. Affiliate members are suppliers to the franchise sector.

National

Robyn Pickerill P 0-9-274 2901 E contact@franchise.org.nz W franchiseassociation.org.nz

Franchise Infinity

Software Management Tool

Franchise Infinity is cloud-based software that combines a range of effective management tools which enables you to manage all aspects of your franchise from one centralised operating system. These efficiencies are driven through a focus on communication, training, compliance and performance.

Worldwide

Shane Boulle P 0800 555 013 M 021 083 66253 E sales@franchiseinfinity.com W franchiseinfinity.com

Franchise Media Training

Media Training

Franchise Media Training has two core services. It helps franchises grow their bottom lines by showing them how to generate their own news media publicity. Secondly it prepares franchises for possible negative media attention that can destroy entire brands overnight.

National

Pete Burdon P 0-3-420 0300 M 029 200 8555 E office@franchisemediatraining.com W franchisemediatraining.com

Franchise Relationships Institute

Franchise Research & Development

Franchisee selection systems, satisfaction surveys, recruitment and training for franchise management. Assistance with organisational change and restructuring, conference presentations on managing the franchise relationship.

New Zealand & Australia

Jewli Turier P 0061 457 846 675 E jewli@franchiserelationships.com W franchiserelationships.com

Network & Location Planning

Founded in 2003, Geotech provides strategic network and location planning services to franchised businesses across South East Asia. Our particular expertise utilises data and science to help underpin location planning decisions across the retail industry. We have worked with many well-known international brands.

South East Asia

Jeff Vassel M 0061 421 684 444 E jeffv@geotechinfo.com.au W geotechinfo.com.au

HR Management

A growing focus on compliance in the franchise sector has increased the need for best-practice workplace management across a franchise system. HR Assured’s combination of HRIS and telephone advice can help every franchisee navigate around complex workplace matters with confidence.

National

Adam Kemp P 0800 003 752 M 027 202 5137 E awk@hrassured.co.nz W enablehr.co.nz

Franchise Recruitment

Unique in the NZ market. Experienced franchise recruitment, operational and HR professionals who connect franchise brands and potential franchisees. We work directly with a number of leading brands. Our networks are extensive, our proven expertise extends over commercial property, franchise growth, development and recruitment.

National & Worldwide

Nathan Bonney M 0275 393 022 E admin@iridium.net.nz W iridium.net.nz

LINK Business Brokers

Franchisee Resales & Recruitment

LINK are the authority on selling businesses in NZ and the southern hemisphere. Franchised specialists National in business sales, franchise re-sales and recruitment and sales of franchise opportunities. We provide professional, practical franchise advice to our clients. LINK has more brokers than any other brokerage.

Nick Stevens/Laurel McCulloch P 0-9-579 9226 E link@linkbusiness.co.nz W linkbusiness.co.nz

MYOB

Accounting & Payroll Software

MYOB offers easy online accounting software that has everything you need to take care of your franchise business, including POS and payroll solutions. Whether you’re a small or large franchise, or a franchisor managing multiple franchise sites, MYOB has the solutions.

National

Nick Fletcher P 0800 39 66 38 M 021 940 921 E nick.fletcher@myob.com W myob.co.nz/franchise

OneHQ

Business Services

OneHQ is a business services company which offers a range of solutions; accountancy, IT, lending and advisory, via one point of contact. Our business specialists focus on helping you deal with your back office challenges so you can focus on working on your business itself.

National

P 0800 663 476 E enquiries@onehq.nz W onehq.nz

Signs & Graphics

NZ’s largest signs and graphics company. We consult, design, manufacture and install. Retail, digital, vehicle signage and everything in between. Contact our national accounts team to help manage your brand on a national basis. 25 locations from Whangarei to Invercargill.

National

Sarah Archibald P 0-9-577 4223 E info@speedysigns.co.nz W speedysigns.co.nz

Mediation

Franchise disputes can be resolved quickly and effectively via online or face-to-face mediations, saving your brand and business from potential harm. With 20 years experience in mediation and law, Trish Blyth, ‘The Mediator’, has been on the panel of Mediators for the Franchise Association for 10 years.

Auckland & National

Trish Blyth P 0800 02 MEDIATE M 021 677 950 E trish@themediator.co.nz W themediator.co.nz

Vehicle Fleet

Tristram European has a dedicated Fleet Business team to guide and advise your company through its vehicle fleet requirements. Exclusive fleet pricing for franchise and business owners, fuel discounts, insurance cover, emergency assistance and comprehensive support from our finance team and service representatives.

Greater Auckland Area

Darren Bird P 021 964 989 E darren@tristrameuropean.co.nz W tristrameuropean.co.nz

Conferences

Hotel accommodation with fully integrated conference centre suitable for small meetings through to Greater international conventions. Full food, beverage and leisure facilities complete the offering. “World famous Auckland in New Zealand”, Waipuna Hotel and Conference Centre is an icon in the mid-range meetings and Area leisure market.

EmbroidMe

Excel Digital

Franchise Association of New Zealand

Geotech Information Services

36, 37

HR Assured

Iridium Partners

Speedy Signs

The Mediator

Tristram European

Waipuna Hotel & Conference Centre

Michelle Gain P 0-9-526 3029 E michelleg@waipunahotel.co.nz W waipunahotel.co.nz

Search the Westpac Directory of Franchising at www.franchise.co.nz

Buying a Franchise

Taxing times

Philip Morrison: ‘Good tax advice should pay for itself many times over’

Philip Morrison of Franchise Accountants offers 10 tips to help franchisees be tax wise and keep calm

4 Diarise your payment dates

5 Learn some tax terminology

uying a business is often a totally new experience for many potential franchisees, with a huge number of questions to work through. Taking advice will help you greatly on that journey into the unknown, and one area where experienced professionals can help you more than most is tax. Research shows there are two main reasons for business failure. One is being undercapitalised (going into a business without doing your sums properly – see What Can You Afford? at www.franchise.co.nz/ articles/2397). The other is defaulting on your tax obligations. By being careful, you can avoid both.

Cashflow and tax payments Tax can often provoke a range of emotions from business owners, from fear, anger, panic or anxiety to the calm that comes from knowing you are prepared and have your bases covered. In any business, tax payments place pressure on cashflow. Cashflow varies depending on the type of business, the payment terms you offer, and the seasonality of your sales. However, there are set time frames for payment of different tax types that are fixed and non-negotiable. The challenge is to match your business cashflow with these payment dates. This means that knowing the numbers that count, and building these into your cashflow plan, are critical. Here are 10 tips to help you.

1 Know your responsibilities As a business owner, you are responsible for all tax compliance. Broadly, tax types fall into two broad categories: • Indirect taxes, including: GST, PAYE, withholding tax and non-resident withholding tax. • Direct taxes, including: Income tax (based on the profits of the business), Dividend withholding tax.

2 Know what tax to save Many new franchisees move from being a wage or salary earner to being self-employed. This can change the way you pay tax. Most franchisees become what are called ‘Provisional Tax’ payers, which means paying tax three – occasionally four – times a year. It’s the responsibility of the business owner to save the money to pay the tax when it is due.

3 Invest in the right software While income tax is calculated by your chartered accountant, indirect tax requires you to have the right software in place to operate your payroll and calculate PAYE, Kiwisaver etc. There are many payroll providers to choose from, so do your homework and ask your franchisor or your accountant for guidance. Calculating GST requires accounting software which captures the transactions that attract GST and helps compile a GST report. Again, there are several popular systems to choose from – we recommend Xero; however, some franchise systems mandate the software system to use so check this out first.

Don’t miss a tax payment date by being too busy running your business. Late filing penalties can compound, depending on how late you are. Know when tax dates fall due and enter them in your diary, or use Microsoft Outlook or Google calendar reminders. Taxation has its own terms and naming conventions – for example, ‘terminal tax’. No one dies when you pay this tax – it’s a top-up income tax which applies when you have not paid enough in any given tax year. ‘UOMI’ stands for ‘use of money interest’, which is applied when you have not paid enough tax and the IRD charges you interest on top of your base tax. Knowing these terms will make your life easier at tax time.

6 Undertake tax cashflow planning Tax planning and cashflow planning go together like a horse and carriage. Investing some time and money with your accountant is money well spent. During Covid, cashflow planning was the number one request from our clients. Take the lesson: know your working capital needs, breakeven position, cashflow pinch points and overdraft requirements from this exercise. It removes financial stress on business owners and helps you make better informed decisions.

7 Understand Provisional Tax There are a range of provisional tax methods to choose from, each with pros and cons for your cashflow. Some have different payment frequencies, some offer refunds quicker than others. Ask your franchise specialist accountant which is best for you.

8 Understand GST and select the best method for you

In the same way, there are a variety of GST payment methods and frequencies. These can also have an impact on your cashflow, so consult with your accountant (see GST for Beginners at www.franchise.co.nz/ articles/2561).

9 Select a tax-friendly business structure What entity you choose to set up to purchase your franchise can be an important decision. Different entities can have different tax rates applied, with different rules and tax options. Seek advice before you buy to ensure that you have the most cost-effective structure for your particular business.

10 Be tax wise As the above shows, tax can be complex and have a real impact on your cashflow. Good tax advice should pay for itself many times over so, before you buy a franchise, seek out an experienced franchise specialist Advertiser Info accountant who can assist Franchise Accountants you with the decision and www.franchiseaccountants.co.nz guide you through the Contact process. That will help you Philip Morrison run a better business, enjoy P 0800 555 80 20 more of what you earn and, M 021 22 99 657 above all, stay calm at pmorrison@franchiseaccountants.co.nz tax time. Franchise New Zealand

Winter 2021

Year 30 Issue 02

Be at the heart of our success. Thanks for your interest in becoming a Hudsons Franchise Partner. As a thriving chain of over 100 cafes internationally, our philosophy is simple – our partners are the heart of our ongoing success. For the past 21 years, we have put everything into every cup, bite or sip that we serve. And to do that, we believe in lasting partnerships, enabling our franchisees to thrive. If you have a passion for people, coffee and customer service, think of this as the first step in the journey to becoming a key ingredient in our next 21 years. We have business opportunities available across New Zealand. Typical investment $300k - $500k. We look forward to taking the journey with you.

KHUSHBOO BADIYANI

+64 21 786 685 KHUSHBOO.BADIYANI@HUDSONSCOFFEE.CO.NZ HUDSONSCOFFEE.CO.NZ/FRANCHISING

Specialist support to help your franchise succeed. Whether you’re looking for a hand with business funding or payment solutions, get help from the most experienced franchise bank in the market.

WPC1583

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Franchise New Zealand - Year 30 Issue 02 – Winter 2021

Articles inside

Tips For Great Franchising - Part 7

12 Tips And Traps For Franchise Buyers

DOING BUSINESS BETTER

Better Than A Rental

Taxing Times

Spring Into Action

A Damn Good Earner

Questions To Ask About Support

Building Big Business

Going Ballistic

Passing The Test

Dealing With Uninvited Guests

What Do Excellent Franchisees Have In Common?

What Happens Next?

Drawing The Crowds

For The Love Of Books

People Helping People

Structuring Funding And Reducing Costs

Fast Forward

Ready for Lift-Off

SWITCHING ROLES

Jump Into Business

Blind Ambition

Winning Ways