IN PULSE Vol. 37 No. 2 •
News from Waldo County General Hospital • March 2017
WCGH: Top 100 Critical Access Hospital
For the sixth straight year, Waldo County General Hospital has been named one of the Top 100 Critical Access Hospitals in the United States by iVantage Health Analytics and The Chartis Center for Rural Health. “This achievement is very gratifying and validates our daily commitment to providing the best health care possible to our community, while maintaining an efficient and effective facility,” said Mark Fourre, MD, President and CEO of Pen Bay Medical Center and Waldo County General
Hospital. WCGH scored in the top 100 of Critical Access Hospitals on iVantage Health Analytics’ Hospital Strength INDEX®. The INDEX is the industry’s most comprehensive rating of rural providers. It provides the data foundation for the annual Rural Relevance Study and its results are the basis for many of rural healthcare’s most prominent awards, advocacy efforts and legislative initiatives. The list of the Top 100 Critical Access Hospitals and more information
about the study can be found at www.iVantage INDEX.com. The Top 100 Critical Access Hospitals play a key role in providing a safety net to communities across America – and the INDEX measures them across eight pillars of hospital strength: inpatient share ranking, outpatient share ranking, cost, charge, quality, outcomes, patient perspectives, and financial stability. WCGH is proud to once again receive this recognition.
In February, Waldo County General Hospital rolled out the MaineHealth system wide core values program which includes the values of patient centered, respect, integrity, excellence, ownership and innovation. Each month is spent focusing on a specific value with patient centered being the focus of February and respect the focus in March. Colleagues have been asked to submit examples of co-workers who have put the value of the month into action. Kate Miles, DPT, rehabilitation services, was the first colleague nominated for demonstrating patient-centered behaviors at
WCGH. The person nominating her wrote: “Kate encouraged a brain injury patient to walk with music while eliminating her hemi-walker. The patient was very anxious, but with Kate’s encouragement and with a music tempo, she demonstrated significant improvements. The patient was almost brought to tears when she viewed a video of her walking.” In March, when the value of respect was introduced, Phil Goguen who works in nutrition services was recognized. The person nominating him wrote:
“Philip is the kind of person who makes you feel important. It does not matter if he is assisting the CEO, a surgeon or the local gentleman who comes in to get warm and a hot meal; if the person is spending a lot or digging out pennies to pay for a coffee. He shows each and every person the same attentiveness and respect. His calm, easy-going manner and the way he makes time for each person is what truly makes a person feel valued and respected.” Congratulations to Kate and Phil.
Values in action at WCGH