2020 New Bobcat Book

Page 8

ONE STOP

Peru State’s new One Stop Office is your first stop for questions about your student account and your student records. One Stop can also provide guidance, information and assistance for students and parents who are interested in financial aid to cover college expenses. Contact us online or in person - we are here to help!

CATS - 2ND FLOOR

Monday - Friday, 8 a.m. - 5 p.m. Phone: 402-872-2228 Email: onestop@peru.edu

The One Stop office can help you with any of these services:

FINANCIAL AID: ◆ Answering questions about the FAFSA ◆ Report status of financial aid application

STUDENT ACCOUNTS:

STUDENT RECORDS:

◆ Process student payments including cash and check; assist with credit card payments on CashNet

◆ Assist with dropping or adding classes

◆ Issue refund checks

◆ Assist with requests to withdraw from college, or order transcripts

◆ Facilitate change of name requests

◆ Answer questions about verification

◆ Apply charges

◆ Facilitate student acceptance of scholarships and other financial aid

◆ Provide billing information

◆ Collect thank you letters for scholarships

◆ Provide book vouchers and answer questions regarding this process

◆ Change of major

◆ Provide student account information

◆ Release of information

◆ Lift holds related to student accounts

◆ Course reinstatement

◆ Accept financial aid forms ◆ Answer questions about financial aid warnings and suspensions

◆ Administer payment plans

◆ Assist with completion of student record forms, including: ◆ Graduation application

◆ Answer general questions related to:

◆ Report status of disbursements

◆ Academic holds ◆ Registration

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