July/August 2012 - Voice of Business

July/Aug 2012 Vol 5 Issue 4

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P.M. Agreement #40052226 If undeliverable, return to: 175 George Street North, Peterborough, ON K9J 3G6

a bi-monthly publication of

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HOLIDAY INN PETERBOROUGH WATERFRONT The Chamber’s EMPLOYER OF THE YEAR award is very special to us and validates our efforts of providing training programs that lead our industry and that reward and develop our people. In 2011 we also achieved the highest employee climate scores for our 22 hotels across Canada within Fortis Properties Corporation!

REcIPIENT

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EMPLOYER OF THE YEAR LOcAL FOcUs EMPLOYER OF THE YEAR EMPLOYER OF THE YEAR ENvIRONTMENTAL PRAcTIcEs

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EMPLOYER OF THE YEAR cUsTOMER FIRsT HOsPITALITY BUsINEss cOMMUNIcATIONs

yourstaff Stuart Harrison President & CEO Cynthia Hamu Office Manager Lindsay Walker-Chiarelli Administrative Assistant Anne Arnold, CSP Membership Services Manager Shelby Parker FrontLine Coordinator Sara Lunn Tradeshow & Event Coordinator Carol Lawless Special Projects Reception

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executive/finance Jef Dueck Chair 91.9BOBFM/Country 105/Energy 99.7 Tony Smith Past-Chair Tristone Media Group Drew Merrett Vice-Chair Merrett Home Hardware Building Centre Bob Doornenbal Treasurer Driving Miss Daisy Stuart Harrison Secretary Greater Peterborough Chamber of Commerce Patric Marren Director-At-Large Glenn Windrem Trucking Kamran Qayyum Director-At-Large Siemens Canada Limited

directors Jason Becker BDO Canada LLP Ann Farquharson Farquharson Daly Law Firm Brad Hilker NBH Accounting Services Jim Hill Pan-Oston Limited Sharon Legon 1st Call Property & Equipment Services Scott Mancini RBC Royal Bank - Kawartha-Lakeshore Business Banking Centre David Smith Monkman Gracie & Johnston Lisa Smith United Way of Peterborough & District

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inside

Policy Does lobbying work?

Excellence

regular features

Celebrate local businesses!

Prosperity

lunch box learning

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2012 Tradeshow

member matters

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new members

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Wellness Expo

board matters

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Wrap-up

chamber events 16 - young professionals group - breakfast club - business after hours

Fall Home & DesignShow Preparing for our first year

Community Are we ready?

Golf 9’n Dine and our Annual Golf Tournaments

Excellence Profile stories and updates

benefacts

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here’s my card

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Managing editor cynthia hamu DESIGN treehouse studio Printing vincent press

contributors

Additional Contributors include: Cynthia Hamu, Office Manager Peterborough Chamber of Commerce Laura Hervieux (Capture Creative)

Stuart Harrison Stuart is the President & CEO of the Greater Peterborough Chamber of Commerce and can be reached at 705-748-9771

www.pcchu.ca

Sara Lunn, Tradeshow & Event Coordinator Peterborough Chamber of Commerce www.peterboroughchamber.ca

The Greater Peterborough Chamber of Commerce 175 George St. N. Peterborough 705.748.9771 www.peterboroughchamber.ca

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appointments Daryl Bennett, Mayor City of Peterborough Karl Moher, Deputy Reeve, Douro-Dummer Township County of Peterborough Herma van Beek Peterborough County Federation of Agriculture

your chamber - news from the OCC & CCC

Brittany Cadence Brittany Cadence is the Communications Supervisor with Peterborough CountyCity Health Unit and can be reached at 705-743-1000 x391

Cathy Martin, Event Coordinator/Marketing Assistant Peterborough Chamber of Commerce Shelby Parker Front Line Coordinator Peterborough Chamber of Commerce

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Policymatters

by Stuart Harrison, President & CEO

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Does Lobbying Work?

he short answer is: Yes, of course it does, but since I have a 400 word-count I’m going to give you some solid examples.

Locally your Chamber works on a number of issues, both on a short-term and an ongoing basis.

Apart from providing the business perspective on the news of the day, our stance on the Trent Severn Waterway helped convince the government to cancel their plans to modify the boating season this year and hear from the key stakeholders who do business along the Waterway.

We’ve provided feedback to Council on everything from the location of a

WE OFFER FAST LOCAL SERVICE We service all makes of security systems.

We have 9 Security Technicians Located here in Peterborough

• Burglar Alarms • Fire Alarms • Camera Systems • Card Access Systems • Medical Alarms We Monitor Alarms Here in Peterborough, 24 hours a day 480 The Parkway, Peterborough

705.748.2001 www.trentsecurity.com

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Public Square to the Police Services’ Budget. We were very proud to be named the “Partner of the Year” by the New Canadians Centre, and have been extremely active on the issue of immigrant integration. We continue to support the Shining Waters Railway Corporation and the extension of the 407. On the broader scale, with initiatives like the Prosperity Round Table and the Government Affairs Committee, as well as the work of our regular monthly Policy Committee, we emphasize cooperation between the various levels of government, and a continual focus on business, the economic engine of the economy.

As a member of both the Ontario and the Canadian Chambers of Commerce, we are active (very active actually) with both the provincial and federal governments.

Federally the Chamber network has convinced the government to: - Limit employer EI premium rate increases to 7cents per $100, saving business $750 million in 2011/12.

- Lower the general Corporate Income Tax rate from 16.5% in 2011 to 15% in 2012, saving business $1.5 billion per year.

- Introduce a bilateral commitment to improve the efficiency of Canada-US Border operations.

- Launch a Red Tape Reduction initiative.

Provincially the Chamber Network has convinced the government to: - Establish a formal Business Sector Strategy, which so far has met on six sectors: o Building and Land Development o Manufacturing o Medical Technology o Information and Communications Technology o Agriculture and Agri-Food o Hospitality - Commit to a balanced budget by 2017.

- Endorse our “Emerging Stronger – A Transformative Agenda for Ontario” Report, which recommends five key strategies for Ontario: o Focus on innovation and productivity o Build a 21st Century workforce o Restore fiscal balance o Take advantage of the global economy o Invest in our key competitive advantages So yes, lobbying works, of course it does.

Stuart Harrison, President & CEO, 705-748-9771 ext 202 stuart@peterboroughchamber.ca

Excellencematters

by Cynthia Hamu, Office Manager

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We need your help to recognize, showcase and celebrate all of the talented local businesses we are so fortunate to enjoy!!! ark your calendars now for the 9th Annual Peterborough Business Excellence Awards, being held on Wednesday, October 17th at the Trentwinds International Centre, and join us in rejoicing in the wealth of Excellence we have in the Peterborough Area!

Before we can begin the celebrations though we need you to seize this opportunity and recognize the outstanding work your organization has done, or the outstanding work of another local company - or you can do both!

Please check out our website at www.peterboroughchamber.ca and click on “Excellence Awards 2012”, and this will provide you with all the information about the Excellence Awards, as well as an editable form for each category.

Since the 2011 Excellence Awards Dinner wrapped up, the Excellence Committee has been diligently working away to further simplify the nomination process, with an eye to addressing any concerns prior to the launch of the 2012 Excellence Awards nominations. These efforts will provide an easier and smoother nomination process for everyone!

If you have any questions, please call the Chamber Office at 705-748-9771 x0 and we will be glad to answer your questions.

Providing a third-party nomination is simple - all you have to do is choose the category the nominee deserves to be in, provide us with 100 words to describe why you believe this company should be nominated, and then submit the nomination to us. We will contact the nominee for the additional information required for the judging process.

Early Bird Draw: If you submit a nomination prior to July 31st you will automatically be entered into a draw to win 2 FREE TICKETS to attend the event, so submit your nomination now!

Quotes: “On behalf of Community Care Peterborough, I want to thank the Greater Peterborough Chamber of Commerce for selecting our agency as the winner of the not-for-profit category. What an honour this has been for us. The President of the Board of Community Care Peterborough and staff members had the pleasure of attending the Business Excellence Awards gala and they had a lovely evening. The award and plaque are lovely; feels like we won an academy award.

Again, thank you for this excellent opportunity.” “…..many thanks for an amazing evening at the Chamber of Commerce Excellence Awards. I have never attended before, so was completely in AWE of what a high-class event it was.

I’ve never felt like such a celebrity and we were thrilled of course to have Ross Smith honoured AND receive an award.

Thank you and your amazing team again for a wonderful evening. We are already planning on next year’s entries!” “….That was by far the most professional, well organized, and FUN business event that I have ever been to.

Congratulations.”

Event Sponsor

Business Citizen of the Year Sponsor

For more testimonials to the value of being a Finalist, check out our Excellence Features pages in this issue, on pages 18-21!

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PROSPERITYmatters by Sara Lunn, Tradeshow & Event Coordinator

The 2012 Prosperity Show

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ast September, just before I started my position as Tradeshow Coordinator, I was asked to stop by and check out the Prosperity Tradeshow to see what the Peterborough Chamber of Commerce was all about. I had a pretty good idea already, but the Prosperity Tradeshow is what really put it all into perspective for me. After walking out of that show, I was excited to be a part of this organization with an amazing membership and I could not wait to start work the next week!

This year, I have the opportunity to organize the Prosperity Tradeshow and I have to admit, I am really excited about it. It’s a great show filled with great people; what more can I say?

Do not miss out on your chance for your business to be seen at the 2012 Prosperity Tradeshow! To book your spot in the show, please contact Sara at 705-748-9771 x206, or email at sara@peterboroughchamber.ca

This year’s Prosperity Tradeshow will feature:

To view our complete 2012 Prosperity Tradeshow flyer and exhibitor registration form with an updated floor plan, please visit our website at www.peterboroughchamber.ca

• 114 – 10’x10’ booths (including 92 regular at $375 and 22 corners at $425); • 16 – 8’ Table-top displays, perfect for micro-businesses ($200); • One-day show from noon-7pm; • Free admission and free parking for attendees; • Cash bar and food available throughout the day; • Regular September Business After Hours crowd from 4-6pm featuring food samples from various Chamber Members.

Event Sponsor

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Expomatters by Sara Lunn, Tradeshow & Event Coordinator

Wellness Expo - Wrap-up

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n Saturday, May 5th, the Chamber of Commerce held the 5th Annual Peterborough Wellness Expo at the Evinrude Centre from 10am-5pm.

The Expo was full of a diverse range of vendors, with everything from yoga, meditation and Reiki to chiropractic care, massage and fitness. Throughout the day, there were workshops and speakers who presented different topics and then participated in a question and answer period with the audience. There were also demonstrations over the course of the day where attendees were invited to participate or simply observe.

staffmatters

Vendors, attendees and staff enjoyed some delicious food from Stickling’s Bakery and some organic coffee from Kyoto Coffee.

It was the first year for the Chamber to run the Wellness Expo and the feedback we received from vendors, speakers and demonstrators was that it was a very well-organized event and everyone had a great day!

“It was obvious that you and the other organizers were incredibly on top of everything, offering your help and doing a wonderful job offering this wonderful show to the community. Your work before, during and now after the Wellness Expo is very much appreciated and we would love to participate again next year.” Angela Kidd, The Best of Hearing Centre

Media Partner:

Presented by:

 by Cynthia Hamu, Office Manager

Cathy Martin By the time you receive this issue of Voice of Business, Cathy Martin (our Event Coordinator/Marketing Assistant) will have already left us to move to Houston Texas with her family, due to her husband Dan’s recent promotion with Sysco.

Although we are all sad to see Cathy leave as she was not only part of our invaluable team, but a member of the Chamber Family, we wish Cathy and her family all the best in their new adventure!

Moving Forward....

Along with the Tradeshow Coordinator responsibilities, Sara Lunn will now assume the duties for the major events and, along with the Front Line Coordinator responsibilities Shelby Parker will assume the duties for the Business After Hours and Breakfast Club.

We wish Sara and Shelby well as they take on these new responsibilities!

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tradeshow matters y b Sara Lunn, Tradeshow & Event Coordinator

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Home & Design Show

n January of this year, the Chamber of Commerce and the Peterborough and Kawarthas Home Builder’s Association announced that they had partnered to present a brand-new Fall Home & Design Show, sponsored by RBC Royal Bank. This event is targeted at the fall and winter market, with a specific focus on businesses/companies who are involved in the creating, building, designing or renovating process. We are excited to be part of this and anticipate this show to be a great success!

FALLHOME& DESIGNSHOW N E W , R E N E W , D E S I G N , R E PA I R , I M P R O V E

The show takes place on Saturday, October 27th and Sunday October 28th at the Morrow Building.

This Tradeshow will feature: • 115 – 10’x10’ booths (including 93 regular at $450 and 22 corners at $525) • Two-day show – Saturday, 9am-6pm and Sunday 10am-4pm • Free parking for attendees • Specifically targeted vendors to keep show focused on Home and Design market

Don’t miss your chance to be a part of this new and exciting tradeshow! The show is now open to non-members.

Book your spot now by contacting Sara Lunn at 705-748-9771 x206 or by email at sara@peterboroughchamber.ca To view our complete 2012 Fall Home and Design Show flyer and exhibitor registration form with an updated floor plan, please visit our website www.peterboroughchamber.ca

Continuing the Practice of P. DOUGLAS GALVIN

is pleased to welcome

Oliver S. Cooper, B.A.H., L.L.B. Oliver will be practising in the areas of criminal law, civil litigation and family law. Please contact Oliver at ext. 201 or e-mail oliver@mcgillenlaw.com

JJ Turner Building 140 King Street, Suite 202 Peterborough, ON K9J 7X8 Tel: 705-748-2241 Fax: 705-748-9125 Mailing address: P.O. Box 1718 Peterborough, ON K9J 7X6 1 Hour Free Parking at King Street Parkade

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welcomeaboard

by Cynthia Hamu, Office Manager

Carol Lawless The Chamber is pleased to announce that Carol Lawless has joined us and will be working on Special Projects, as we transition to better meet the changing needs of our membership.

Carol can be reached at 705-748-9771 x207 or carol@peterboroughchamber.ca We hope you will join us in welcoming Carol!

COMMUNITYmatters

by Brittany Cadence, PCCHU Communications Supervisor

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Are We Ready?

ore than one hundred people attended the May 10th event “Are We Ready for the Next Pandemic?” to learn about the present state of pandemic planning locally and provincially. They also received an update from the Peterborough County-City Health Unit on potentially dangerous influenza viruses currently circulating the globe.

“When discussing the next pandemic, the concern is not if it will happen, but when,” said Dr. Rosana Pellizzari, Medical Officer of Health and one of the presenters. “Since the influenza virus is always changing, getting your flu shot every year is one of the best ways people can prepare themselves because the vaccine contains the current strains that are actually circulating.”

Current influenza strains of concern to public health officials include H5N1, also known as the avian flu, which has been identified in Indonesia, Cambodia and Egypt. While this strain only sporadically infects people, it has a high fatality rate so scientists are closely monitoring it to watch for any increase in its ability to spread from human to human.

Dr. Pellizzari commended local health organizations for their high level of cooperation during the H1N1 pandemic and their continued collaboration to ensure monitoring and response systems are in place to take action the next time a pandemic virus strikes our community.

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She also noted the latest scientific developments in vaccine production including new methods involving plants that enable vaccines to be replicated in days instead of growing antigens in eggs which takes months.

Margaret Jay, Infection Control Lead for the Peterborough Regional Health Centre, presented the hospital’s incident management system which includes stockpiling anti-virals and medical supplies in addition to mapping out how it handles capacity surges when significant health events arise. She also stressed the importance of seeking out credible sources of information as a way to be prepared for the next pandemic.

importance of having a family emergency plan and how to assemble a 72-hour kit.

This event was held in recognition of Emergency Preparedness Week from May 6th-12th, 2012.

Further information about pandemic preparedness is available by visiting www.pcchu.ca and searching for the Health Unit’s Pandemic Preparedness plan. For further information, please contact: Brittany Cadence, Communications Supervisor at 705-743-1000 x391.

Emergency Management Ontario’s JoAnn Knopf-Hedley provided an overview of recent emergencies that took place in Ontario and the province’s response role when municipalities require additional support. She also explained the • GREEN CERTIFIED CHOICES • CLEANING SOLUTIONS

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GOLFmatters

by Cathy Martin, Event Coordinator/Marketing Assistant

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3rd Annual 9’n Dine – A Fun & Relaxed Way to Get Out on the Links!

he Chamber 9’n Dine committee is thrilled to announce the 3rd Annual 9’n Dine Tournament on Wednesday August 22nd at Keystone Links Golf & Country Club, sponsored by Shaw Computer Systems Inc. This fun and social tournament has had great success in its first 2 years… and just keeps getting better!

This half-day event is the perfect opportunity to sneak away from the office for a few hours in the afternoon and enjoy fun, food and even a bit of golf! Bring your staff and colleagues along for a 9-Hole Scramble, power cart, dinner, lots of great contests and door prizes. Ever tried to hit a marshmallow with a golf club? Or keep the same golf ball you started with…for your entire game? Come out to the 9’n Dine and test your skills at these challenges and more!

Location: Keystone Links Golf & Country Club Date: Wednesday August 22nd Time: Registration 2:00pm, Shotgun 3:30pm Cost: $75 + HST per person Includes power cart, 9 holes of golf, buffet dinner and lots of fun & exciting contests and giveaways!

Event Sponsor

To register contact the Chamber at 705-748-9771 x0 or visit us online at www.peterboroughchamber.ca Sponsorship opportunities are also available for this event. Please contact Sara at the Chamber for more information. Sara can be reached at 705-748-9771 x206 or sara@peterboroughchamber.ca

3rd Annual Golf Tournament *photos from 2011 9’n Dine

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41st Annual Chamber of Commerce Golf Tournament  by Sara Lunn, Tradeshow & Event Coordinator

he 2012 Chamber Golf Committee would like to thank all of the golfers, sponsors and volunteers for making the 41st Annual Chamber Golf Tournament a wonderful success! We could not have asked for a more perfect day for golf and after the crazy weather over the past few years, we most certainly deserved it!

Special thanks to our event sponsor, Gauvreau Lingard Chartered Accountants; lunch sponsor, Johnny eh’s!; Bell Canada; all of our contest and

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hole sponsors, prize donors, gift bag donors and of course, our fabulous team of volunteers.

For a complete listing of our fantastic Golf Tournament sponsors, please visit our website at www.peterboroughchamber.ca Thank you everyone and we look forward to seeing you all again next year!

Event Sponsor

LUNCHBoxlearning April “20 Days to Great Customer Service” Barb Bruce of MyRadius Consulting Services spoke to a group of about 20 small business owners for an hour in April about the importance of excellent customer service. Barb touched on some of the key portions of her normal three hour seminar entitled “Knock Their Socks Off Service”.

With some take home exercises and a 20-day plan for service greatness, attendees were pushed to accept nothing but greatness when it comes to customer service.

If you would like more information, or if you are interested in hosting customer service training for your staff, Barb can be contacted at service@myradius.ca.

MAY “Why Your Business Should be on Facebook” Social Media Trainer/Consultant Winston Bromley of Artbox.ca presented May’s Lunch Box Learning session on why your business should be on Facebook. Winston covered the basics of using Facebook as an added revenue driver to an existing business, as well as provided five effective marketing tips to leverage your online presence with a Facebook Business Page.

“I have been hesitant to use Timelines but now I understand how they work.”

“Great ideas!”

“Really enjoyed it.”

Some of the tips included: How to create a Facebook Business Page; the true marketing benefits of the Timeline; ways to find more leads to your business; advertising online.

Participants at the event included a wide-range of demographics of business owners from non-profit to Retail to Service industries. Feedback from participants included:

Our Lunch Box Learning sessions are typically held either the third or fourth Wednesday of every month in the Chamber Boardroom, located at 175 George Street North, from 12 noon to 1pm. Lunch is not provided, however attendees are welcome to bring their own. Although this event is free to attend, registration is mandatory as space is limited.

1135 Lansdowne St. Peterborough (705) 748-9570

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July Upcoming Events: businessafterhours & annualsummersocial Proud of Our Past, Positive About Our Future

Peterborough • Lakefield Omemee • Bobcaygeon

(705) 742-4245 • 1-800-387-1627 www.darlinginsurance.net

*SPECIAL DATE - wednesday, july 4th, 2012 location: Silver Bean Café The Boathouse at Millenium Park, Peterborough time: 4:00 – 7:00 pm cost: Free, compliments of OLG Slots at Kawartha Downs please note: Pre-registration is required for this event

breakfastclub tuesday, july 10 , 2012 th

BUILDING A SOLID FOUNDATION FOR YOUR BUSINESS • Competitive rates • Flexible payment options • Local credit approvals

location: Carousel Restaurant, 116 Lansdowne Street East time: 7:30 am cost: Pay for your breakfast speaker: TBA please note: You do not need to register for this event.

Please note the YPG (Young Professionals Group) does not meet in the month of July.

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August Events: Please note there is no Business After Hours event in the month of August.

breakfastclub tuesday, august 14 , 2012 th

location: Carousel Restaurant, 116 Lansdowne Street East time: 7:30 am cost: Pay for your breakfast speaker: TBA please note: You do not need to register for this event.

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August Events: 3rdannual9’nDineGolftournament wednesday, august 22nd, 2012

location: Keystone Links Golf & Country Club time: : Registration 2:00 – 3:15 pm, Shotgun start 3:30 pm cost: $75 + HST per person please note: Many sponsorship opportunities available.

For more information contact Sara at 705-748-9771 x206 or email at sara@peterboroughchamber.ca

Event Sponsor

youngprofessionalsgroup (YPG) thursday, august 23rd, 2012

location: The Venue Peterborough, 286 George St. N. time: 5:00 – 7:00 pm cost: Free, compliments of The Venue event details: Annual Summer `Speed Networking’ please note: Pre-registration is required for this event

Looking forward prosperitytradeshow wednesday, september 12th, 2012

location: Peterborough Morrow Building time: Noon - 7 pm cost: Admission is free (Open to the public) please note: For more information on this event or to secure your booth or table top, please contact Sara at 748-9771 x206 or email at sara@peterboroughchamber.ca

2012businessexcellenceawards wednesday, october 17th, 2012

location: Trentwinds International Centre time: Cocktails – 5:30pm; Dinner and Awards Ceremony – 6:30pm cost: $75.00 + HST please note: To find out how to nominate an outstanding business in our community, please visit www.peterboroughchamber.ca

2012fallhome&designshow

Formed in 1961, The Women’s Business Network is one of the oldest and larges networking groups in Canada with a mandate to promote and support women in business through personal and professional growth opportunities Our membership is made up of some of the most outstanding women in their fields from entrepreneurs, business leaders, professionals, consultants, administrators, owners and managers.

Successful Business Women Working, Living & Contributing within the City of Peterborough and surrounding communities.

We look forward to having you as a member of this dynamic organization and having your business on the “Road to Success”.

2012-2013 Membership Visit our WBN website at www.womensbusinessnetwork.net Promoting and supporting women in business through personal and professional growth opportunities.

saturday, october 27th – 9am-6pm & sunday, october 28th – 10am-4pm location: Peterborough Morrow Building time: 9am-6pm Saturday, 10am-4pm Sunday cost: Admission is $5 at the door (Open to the public) Book your space now. To reserve your booth space, contact Sara Lunn at 705-748-9771 x206 or email at sara@peterboroughchamber.ca

registrationinformation Unless otherwise specified, registration is required for all Chamber events.

To register, please call 748-9771 Ext. 0 or email register@peterboroughchamber.ca

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MEMBERmatters The Two J’s Enterprises The Two J’s Enterprises is a partnership between Judy Lawless and Jim Victor.

Judy sells custom-made wooden signs and mailboxes. There are many different styles and graphics, and you can view the catalogue and order online at www.oursignsofwood.com.

Jim supplies over 180 motorcycle trailer hitches for various bikes and applications.

For more information, call 705-742-1218 or visit www.customcruiserchrome.com.

Jeff Purvey Limited Renovates Jeff Purvey’s Fish and Chips, a landmark business in Peterborough since 1956, has just completed a major renovation. The restaurant has an all new dining room including new flooring, walls, ceiling and seating, and watch for an exterior facelift and an updated menu over the summer. Jeff Purvey’s is located at 124 Rubidge Street and is open 7 days a week for lunch and dinner. Call 705-742-8301.

GUSTO Personal Chef Services GUSTO Personal Chef Services is a new business recently started by Diane Cancilla.

Diane will plan out your meals, purchase all the ingredients, create the selections right in your own home, package, label and store everything, and clean the kitchen. Full details, pricing and sample menus are online at www.gustopersonalchef.ca or call 705-639-1447.

Armstrong Stores (Towerhill Sobeys) Renovates Towerhill Sobeys has renovated their store.

You’ll find a brighter store with lots of new products and numerous new features including a pizza oven, a new cake unit, a new popper machine in the bakery and expanded fruit, deli, and cheese departments. Call 705-740-9026 and watch the website for workshops www.peterboroughsobeys.com.

RBC Dominion Securities Introduces Matt Temple

Kryn Vandermey Retires Congratulations to Kryn Vandermey, who after 28 years, has retired as President of Little Lake Cemetery Company. The company also owns Highland Park Cemetery. With the company since 1984, Kryn oversaw the opening of the Visitation and Reception Centre at Highland Park Cemetery in 2010. The company will begin offering embalming services in the Centre in July. Call 705-745-6984 or you can also visit www.littlelakecemetery.com.

Cabinetree Adds To Their Team

Graeme Ross, Branch Manager, RBC Dominion Securities recently announced that Matt Temple, Investment Advisor, is now available to provide professional wealth management at their new office in East City. Matt offers advice on a wide range of wealth management services, including: portfolio management, financial planning, RSPs/RIFs, education savings plans, estate planning and charitable giving. To arrange a complimentary initial consultation – or to receive an objective, no-obligation second opinion on your current investments – please contact Matt at 705-743-4973 or matthew.temple@rbc.com.

Cabinetree has added a wonderful new talent to their Kitchen Design department. Lisa vanBelleghem brings her Interior Design training, combined with 14 years of kitchen design experience, to provide you with unique and creative solutions for your kitchen.

Having also worked abroad, she has acquired a wide range of knowledge in a multitude of cabinetry styles. Please call Lisa at 705-7459042 x224 or come visit her at Cabinetree’s newly renovated showroom located at 600 Neal Drive in Peterborough. Welcome Lisa!

kawarthaNOW.com Expands

Will you volunteer to help in an emergency?

If so, Peterborough’s Emergency Volunteer Registry (EVR) needs you, and you can be ready to help by pre-registering today with the EVR. Pre-registration with the EVR allows for prompt deployment of willing volunteers if and when our community experiences a large scale emergency, disaster, or pandemic. For more information on how to register, please call Cheryl at United Way at 705-742-8839 or email volunteer@uwpeterborough.ca.

Jeannine Taylor, publisher of kawarthaNOW. com, is pleased to announce that they have expanded with lifestyle content and new editorial staff. Carol Lawless has joined kawarthaNOW.com as features Editor and Josh Fewings is their Culture and Arts columnist. The new “Life in The Kawarthas” section covers food, wine, people, music, and arts, in the Kawarthas.

KawarthaNOW.com also features over 500 events, over 900 venue listings, and a newsfeed. Visit www.kawarthanow.com or you can call 705-742-6404.

Peterborough’s Emergency Volunteer Registry Needs You!

Green Eyewear Optical • Peterborough

LOANS AND BUSINESS SUPPORT GROWING FUTURES TOGETHER Does your business have some new and exciting news to share? If so, please submit your information (approximately 50-75 words) to editor@peterboroughchamber.ca by the 1st of the preceeding month for inclusion in the next issue (i.e. March/April issue, February 1st deadline). Please note that information will be printed at the President & CEO’s discretion.

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newmembers welcome to our new members who joined the Chamber from March 30th to June 4th, 2012 Advertising and Marketing

Communications

Legal Services

Retail, Other

Camp Maple Leaf Lynda Keith 905-545-0133 www.campmapleleaf.net

Prevail Design and Media Jeffrey Macklin 705-876-0497 www.prevailmedia.ca

Farquharson Daly Law Firm Ann Farquharson 705-742-9241

The Two J’s Enterprises Jim Victor and Judy Lawless 705-742-1218 www.customcruiserchrome.com

St. Paul’s Presbyterian Church Elaine Kempt 705-745-1411 www.stpaulspeterborough.ca

Duct, Upholstery and Window Cleaning

Beauty Salons, Fitness, Spas and Tanning Makeup Arte Rosa Salcido and Evangelina Rodriguez 705-749-0801 Clothing, Footwear and Department Stores TiaStar.com Tia Star Pivirotto 416-998-4080 www.tiastar.com Computer Consultants Dwyer Technology Consulting Liam Dwyer 705-761-8324

Medical Equipment

Gord Hunt Window Cleaning Gord Hunt 705-931-4686

PureMidwifery Equipment & Supplies Ltd. Michelle Johnston 705-868-4411

Event Planning

Photographers and Picture Framing

EPIC - Event Planning Innovation Company Amanda Jobin 705-768-6639 www.weddingandevent.ca

KentLPhotography Kent Leckie 705-875-2108 www.kentlphotography.com

Engineers and Engineering Consultants SD Engineering Corp.

Barbara Owen 705-742-1383 www.SDEngineering.ca Health Care Practitioners Lakeland Chiropractic Clinic Dr. Jarod Selby 705-874-3220 www.lakelandchiropractic.ca

Personal Assistant & Professional Services My Personal Assistant Heather Humphries 705-874-7623 http://personalassistant.cogeco.ca

Veterinarians & Associated Services K-9 Wellness Gerard Jolicoeur 705-745-9059 www.k-9ii.com Correction from previous issue: CropCircles Helen Howard 705-201-1097 www.cropcircles.ca

Restaurants and Catering GUSTO Personal Chef Services Diane Cancilla 705-639-1447 www.gustopersonalchef.ca

 please utilize their services whenever possible 

boardmatters

by Cynthia Hamu, Office Manager

Your 2013 Call for Nominations!

Elections for the Greater Peterborough Chamber of Commerce Board of Directors will be taking place this summer. In the next month you will receive a Board Nomination Form via email and we encourage you to nominate the person you feel will best represent your interests on the 2013 Board of Directors.

Nominations will be accepted until September 1st, 2012. Then, should the number of nominations received exceed the number of Board seats available, we will create a ballot presenting the nominees and, in accordance with our By-laws, an electronic ballot will be distributed to members by November 1st.

Whether it is serving on the Chamber’s Board of Directors or serving on one of our committees, please take a few minutes to consider getting involved in your Chamber!

thevoiceofbusiness

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Chamberevents young breakfastclub professionals group  by Shelby Parker, Front Line Coordinator Are you a young professional under 40, or have someone on your staff who is? The Chamber’s Young Professionals Group (YPG) is a great place for networking, professional development and promoting your business in an engaging atmosphere.

YPG was fortunate to host the May Business After Hours at The Venue and held our annual YPG Tradeshow. This was a great opportunity for Chamber businesses to show off their newer employees and for our young entrepreneurs to promote themselves to the rest of the Chamber membership.

Our June YPG meeting will be held on Thursday, June 28th, when Winston Bromley of Artbox will be hosting a session on Social Media’s Pinterest.

In July, YPG will join the rest of the Chamber membership for the annual Summer Social being held on Wednesday, July 4th at the Silver Bean Café.

YPG will resume at The Venue in August for the annual Speed Networking event! Don’t miss out on any of these great events!

The YPG meets on the fourth Thursday of every month at The Venue from 5 to 7pm. Be sure to attend our next event, or send a representative from your business. For more information, please check out the Chamber’s website at www.peterboroughchamber.ca or visit our YPG Facebook page.

sponsored by:

April

May

This month’s featured guest was Chris Calbury of Emmatt Digital Solutions. He presented “Five Things Every Home Page Should Have To Generate More Business”.

This month’s presenter was Brian Nashman with Scholars Education Centre who spoke about the difference between tutoring, academic upgrading and brain training for children.

The main purpose of your website’s homepage is to start the sales relationship with your prospects. Here is how to engage and interact with them in order to move the sales process along: 1. State the major problems you solve. – Hit their emotional hot buttons.

2. State why they should buy from you and not your competition. Hint – It’s not about price!

3. Have a compelling Call-to-Action. When visitors come to your website how can you follow up with them if you don’t know who they are?

4. Have a personalized greeting such as a welcoming video. - People prefer to do business with people they like and connect with.

5. Make it EASY to contact you. - Your phone number and email address should be prominently displayed on every page.

If you missed this informative Presentation, you can find the flyer in the “Call-to-Action” at www.emmattweb.com!

Tutoring is basically re-teaching and reviewing what has been taught in class.

This assumes that your child has no problem actually understanding concepts and content.

Academic Upgrading is for when your child is performing in school significantly below grade level, perhaps being moved to the next grade without mastering the concepts and content of the previous grade --- a standardized academic assessment is needed to determine the missed skills. An individualized, academic program can target these areas and bring the student up to their grade level.

Brain Training is a helpful tool if you help your child with their homework and they just can’t seem to grasp the concept, or if you need to repeat content because it is forgotten the next day. Also if your child repeatedly gets frustrated and shuts down or refuses to learn, then quite likely there is a learning difficulty. Brain training can improve weak cognitive skills such as short and long-term memory, auditory and visual processing, attention and reasoning.

For more information Brian can be reached at Scholars Education Centre at 705-742-4152 or visit their website www.scholarscanada.com.

The Breakfast Club meets on the second Tuesday of every month at Carousel Restaurant, located at 116 Lansdowne St. E., from 7:30 to 8:30am. Be sure to attend our next event, or send a representative from your business. You do not need to register to attend this event.

Please note: the Chamber will be closed on the following dates:

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n Canada Day

Monday, July 2nd

n Civic Holiday

Monday, August 6th

n Labour Day

Monday, September 3rd

n Thanksgiving

Monday, October 8th

n 2012 Christmas Closure

Monday, December 24th at 2pm, re-opening on Monday, December 31st from 8:30am until 2pm

n New Year’s Day

Tuesday, January 1st, 2013

sponsored by:

businessafterhours May  by Laura Hervieux (Capture Creative) Always a fun and energetic group, the YPGers brought their enthusiasm to the Business After Hours event in May. This time, the Young Professionals Group segment of the Chamber had the chance to introduce themselves to a large number of members with a special YPG Tradeshow held at The Venue. Small businesses, especially ones owned by those under 40, don’t always have the budget or resources to staff a typical tradeshow. Everyone had a great time showcasing their businesses and learning a lot about each other.

Ben vanVeen of Sutton Pro Realty, Co-Chair of the YPG Committee, encouraged businesses to join this seven-year-old group, or have their employees under 40 attend to brush up on their networking skills, make connections and attend great events with great speakers!

June  by Shelby Parker, Front Line Coordinator The June’s Business After Hours crowd were given a chance to see inside the impressive new location of D.M. Wills Associates, located at 150 Jameson Drive. The environmentallyresponsible building, with an underground water storage structure, a private workout centre and a fully functional kitchen, wowed members as they toured the facility.

Taking centre-stage to speak about the current Chamber events and advocacy for local business, Stuart Harrison spoke on the hot topic of retail business holidays and the feedback “We don’t build things, we design them,” stated they’ve been receiving. The Chamber plans to President of D.M. Wills Associates, Bruce lobby for the choice to enable businesses to Bonner. He went on to explain not only the profit, as well as be able to spend time with their strong reputation of the firm, but also their families on the holidays. Also announced were history, their role in the community today, and some staffing changes: Cathy Martin will be their future endeavours. leaving the Chamber after four dedicated years and Sara Lunn, a Fleming College graduate, will “Our purpose is to improve the quality of life and PETEWATERSPEC.AD:Quark ad template 6/19/09 2:52 PM Page 1 be filling her shoes. improve public safety,” stated Mr. Bonner as he went through some of D.M. Will’s impressive

portfolio within the Peterborough area. This included their role as Civil Design Consultants on the new PRHC; providing all civil site services, design and contract administration services to Trent University for the new facility and expansion projects; and design and building consulting services to the Ministry of Transportation on various projects on bridge renovations and highway expansions.

The crowd of over 100 attendees enjoyed a barbecue, refreshments and snacks, as well as tours of the building. The door prizes, a compound mitre saw and a table saw, went to Mark Griffiths of Nightingale Nursing and Rebecca Schillemat with the Peterborough and The Kawarthas Association of Realtors.

Our Business After Hours events take place on the first Tuesday of every month, from 4 to 6pm, at various member business locations. Be sure to attend our next event, or send a representative from your business.

Always there...Always informed

w w w. p e t e r b o r o u g h e x a m i n e r. c o m

E XAMINER THE PETERBOROUGH

thevoiceofbusiness

17

CABINETREE DAN STANDFORD

We proudly display our Manufacturing Award in our showroom as a thank you to our cabinetmakers, designers and customers. As part of our growth since receiving the award, we have now added a very price competitive Builder Line to our completely custom Designer Line of cabinets.

2011 2011 2009

RECIPIENT - BUSINESS

CITIZEN OF THE YEAR

FINALIST - SKILLED TRADES RECIPIENT - MANUFACTURING

THE VENUE

BE CATERING BE Catering is looking forward to an exciting, busy summer with lots of weddings and parties!

We have a great bunch of growers and farmers working with us to bring our clients the freshest, locally produced food we can.

We will be on islands and farms this summer, travelling to Bobcaygeon, Minden and Coboconk, to name a few.

Hope to see you this summer with some lovely fresh homemade and healthy food!

RECIPIENT

2011 18

LOCAL FOCUS

thevoiceofbusiness

Since The Venue was awarded the Commercial Restoration Award, it has held over 1,000 special events. The Venue is a modern multifunctional event space consisting of a stylish lobby wine bar, a large main hall, adjustable stage, dance floor, beautiful balcony lounge area, large ladies powder room and two interior bars. With a capacity of over 900 guests for a cocktail party or 400 seated guests, The Venue’s equipped facilities, outstanding services and staff bring an elegant, classy, fun and unforgettable atmosphere. Come visit us at 286 George Street North, downtown Peterborough.

RECIPIENT

2011

COMMERCIAL RESTORATION / RENOVATION

PKA SoftTouch Corp.

PKA SoftTouch continues to receive requests for quotations from international clients regarding our innovative Micro-Needle device.

As our device is specially designed to inject drugs intradermally with no pain, we are currently quoting on proposals for vaccine injections and treatment of skin dysplasia. We have received our 3rd patent (New Zealand) and are awaiting confirmation of 33 other patents worldwide.

RECIPIENT

2010

INNOVATION / RESEARCH & DEVELOPMENT

kawarthaNOW.com kawarthaNOW.com is a local online community magazine serving all of the Kawarthas and the surrounding five county area. kawarthaNOW boasts over 500 events and 930 venue listings on a regular basis. Since winning the Entrepreneurial Spirit Excellence Award last year, kawarthaNOW has expanded their editorial coverage and added Carol Lawless as Features Editor.

“Our traffic has also doubled” says publisher Jeannine Taylor. “We provide increased internet exposure for our clients with high kawarthaNOW.com traffic, added value social media sharing and improved search engine rankings. Google visits kawarthaNOW at least eight times daily – and that helps any site linked from us.”

DISCOVERY DREAM HOMES At Discovery Dream Homes we take pride in the fact that with over three decades of Log Home and Timber Frame experience, we still don’t measure our experience in years. We measure it with the lasting relationships crafted between our happy homeowners and ourselves. www.discoverydreamhomes.com info@discoverydreamhomes.com 1-705-295-5647

RECIPIENT

2011

ENTREPRENEURIAL SPIRIT

RECIPIENT

2011

SUPPLY CHAIN

thevoiceofbusiness

19

ELMHIRT’S RESORT Family owned and operated, Elmhirst’s Resort rests on the North Shore of Rice Lake. Open year round, the Resort features waterfront cottage accommodation, meeting rooms, dining room and pub, wine cellar, full Spa, horseback riding, sightseeing flights, outdoor recreation, and Kiteboarding School on site, with golf next door. Escape to www.elmhirst.com Recently named A Signature Experience by the Canadian Tourism Commission RECIPIENT

2011

HOSPITALITY

CAMP KAWARTHA At times, listening to the news about the future can be daunting. There’s climate change, species depletion, pollution, over population. These are just a few examples of challenges our children will face as we hand over stewardship of the planet. This we know: children will only be inspired to create a greener future if we as adults showcase and celebrate examples of sustainable living. And that is exactly what we are doing at Camp Kawartha. Our award winning programs not only deal with these global problems but we also provide children with practical strategies to live more sustainably. We also teach educators! To find out more about our children’s camp, our outdoor education centre and our innovative environment centre please visit www.campkawartha.ca

RECIPIENT

2008, 2009, 2011

ENVIRONMENTAL PRACTICES

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thevoiceofbusiness

LITTLE LAKE MUSICFEST Musicfest staff have been busy preparing for the 2012 season. With a large variety of artists to perform on the stage this summer, inquiries are coming from all over the world and Musicfest has confirmed that Peterborough will be welcoming visitors from many destinations, including: England, Brazil, the U.S and throughout Canada.

RECIPIENT

2011

TOURISM

TREEHOUSE STUDIO Treehouse Studio had another great year. With every passing year, community businesses and organizations are recognizing our work.

We’ve been growing, making new partnerships and continue to provide only the best for each and every client. We are a creative company, and we’re here to stay. Grow your business. www.treehousestudio.ca FINALIST

2008/2011

MARKETING & PROMOTION

COSMETIC TRANSFORMATIONS Cosmetic Transformations is an innovative tattoo company that transforms appearances and changes lives. It is run by Kyla Gutsche, a former art professor and cancer survivor who has received local and international recognition for her Titian WashTM technique. Titian WashTM can convincingly camouflage scars, and recreate or enhance features more realistically than conventional permanent make-up.

Cosmetic Transformations would like to thank the community for so generously supporting us these past years. We could not help others without your help and support.

Sincerely, Dr. Andre Nimigan, Dr. Bert van Brenk, Dana Lindsay, Kyla Gutsche, Dr. Eliot Beaubien and Debbie Taylor.

RECIPIENT

2011

MICRO BUSINESS (FEWER THAN 5 EMPLOYEES) INNOVATION / RESEARCH & DEVELOPMENT FINALIST

2010

HEALTH & WELLNESS

BRANT OFFICE SUPPLY LTD. Our staff make sure our customers enjoy a high quality customer service experience every time they deal with us by greeting them warmly, providing excellent product knowledge and courteous customer service. Brant focuses on hiring and training excellent employees and maintaining high quality retail operations and operating systems to ensure all our efforts keep our CUSTOMER FIRST. RECIPIENT

2011

CUSTOMER FIRST

thevoiceofbusiness

21

Chambermatters by Lindsay Walker-Chiarelli, Administrative Assistant

News from the OCC Emerging Stronger: A Transformative Agenda for Ontario Developed in partnership with The Mowat Centre and Leger Marketing, Emerging Stronger: A Transformative Agenda for Ontario outlines a strategic plan for how to best leverage Ontario’s competitive advantages into greater prosperity.

This economic vision serves as a foundation for dialogue with government and civic leaders about opportunities for progress and what Ontario needs to do, but most importantly, what Ontario can become.

Priorities Emerging Stronger is the result of consultation with Ontario’s business, government and civic leaders (including non-profit, Aboriginal and labour). The priorities identified by these leaders include: 1. Fostering a culture of innovation and smart risk-taking in order to become a productivity leader.

2. Building a 21st Century workforce through workplace training, utilizing newcomers’ skills and apprenticeship reform.

3. Restoring fiscal balance by improving the way government works.

4. Taking advantage of new opportunities in the global economy.

5. Identifying, championing and investing in our competitive advantages.

2012 Approved Policy Resolutions At the OCC’s recent Annual General Meeting, members gathered to debate and define the resolutions that inform advocacy efforts for the coming year(s). The following resolutions were approved at the 2012 AGM: Competitive Tax & Regulatory Regime • Fuel Tax Rebates for Off-highway Road Transport • Addressing Challenges Facing Ontario Court Systems • Fairness for Businesses in Customer Initiated Transactions • Implement the Scheduled Reductions in the Corporate Income Tax Rate • Replacing the Retail Business Holiday Act to Drive Economic Competitiveness • Employer Health Tax (EHT) Exemption Floor • Business Regulations and Enforcement – A True ‘Open for Business’ Environment • Ontario Government Procurement Policy Threatens School Bus Sector • Water Rates – Need for Rational, Sustainable, and Transparent Rates • Ensuring Competitiveness for Ontario’s Marine Transportation Industry Transitioning to the New Economy • Utilizing Private and Not-for-profit Sector Expertise in the Delivery of Public Services • Opening up Ontario and Municipal Data • Ontario Manufacturing Strategy • Promoting Innovation to Improve Competitiveness and Productivity Regional Economic Development • Increasing Heads and Beds Payment to Municipalities (The Greater Peterborough Chamber of Commerce co-sponsored this resolution.)

Skilled Workforce • Accessible Adult Post-Secondary Education – An Important Step to Restoring Sustainable Economic Prosperity in Ontario • Skills Training • Retaining Skilled Immigrants in Ontario To view the complete 2012 Approved Policy Resolutions Report, visit http://occ.on.ca/events/ annual-general-meeting/.

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Developing Ontario’s First Ever Immigration Strategy The Ontario government has announced that the province will develop its first-ever immigration strategy to help build a stronger economy.

A new expert roundtable led by Julia Deans and including Allan O’Dette, President & CEO of the Ontario Chamber of Commerce (OCC), will help develop the strategy and examine ways that immigration can best support Ontario’s economic development and help New Ontarians find jobs.

Ontario remains the number one destination for newcomers to Canada yet it is the only province currently without an immigration agreement with the federal government. The new provincial immigration strategy will help to inform and shape discussions with the federal government towards an agreement.

For additional information on Ontario Chamber of Commerce activities, please visit their website at www.occ.on.ca.

BENEFITmatters

by Brian Bulger, Chambers of Commerce Group Insurance Plan Agent/Broker Does Your Firm Have A Need For A Wellness Program?

A Wellness Program may seem like a superficial benefit to a business owner who keeps a watchful eye on their firm’s overhead and expenses, but there are very good reasons for an employer to consider implementing one.

Employee absenteeism due to lifestyle related illnesses is quite common today and costs Canadian businesses significant money in lost production. I have read that hypertension, lung cancer and adult-onset diabetes accounts for as much as 90% of health care costs in Canada.

According to a Statistics Canada study physical inactivity also impacts health care costs as fewer Canadians are taking part in physical exercise that provides cardiovascular benefits.

Canada’s aging population, coupled with longer life expectancy, means that there are increasingly more employees susceptible to suffer from ailments such as back and joint problems, repetitive strain injuries

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)

and disabilities associated with premature cardiovascular disease.

With new technologies and the downsizing of businesses in order to remain competitive, the fear of layoffs, concerns about job security, hiring freezes and financial well-being are causes of increased stress and anxiety by employees who must carry heavier workloads. Disability claims and drugs prescribed for the treatment of stress and anxiety increase at a precarious rate every year.

As costs for prescription drugs increase faster than the rate of inflation and provincial governments continue to reduce funding of health care services, thereby shifting medical costs to private benefit plans, employers will continue to pick up the costs through higher premiums.

Case studies indicate that employers who introduce Wellness Programs that encourage regular fitness and exercise will benefit by reduced absenteeism, as well as employees with more positive attitudes. Other components of Wellness Programs include nutrition and weight management, back care and repetitive strain injury prevention, stress management, smoking cessation and health education. To implement a successful program three steps need to be taken: 1. Conduct a workplace health audit; 2.

Conduct an employee health audit; and 3.

Develop a strategic plan.

I would agree that there is a direct link between an employee’s mental and physical well-being and job performance. Of course it would be ideal to have an in-house gym at the workplace, but organizing a daily 20-minute brisk walk during the lunch hour can easily be done with no start-up costs and in a very short period of time could pay big dividends.

This article has been brought to you exclusively by your Chambers of Commerce Group Insurance Plan Agent/Broker, Brian Bulger. For more information, Brian can be reached at 705-741-1400 or bbulger@thelifeinsuranceguy.com.

thevoiceofbusiness

23

What is the most important thing you have learned in business?

“Be conscientiously brave.”

Dan Stanford Cabinetree

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thevoiceofbusiness

Telephone Fax Web Email

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