September/October 2012 - Voice of Business

Policy

ccc agm Excellence

2012 awards Tradeshows

fall home & design, prosperity Golf

9’n dine

P.M. Agreement #40052226 If undeliverable, return to: 175 George Street North, Peterborough, ON K9J 3G6

a bi-monthly publication of

thevoiceofbusiness

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yourstaff Stuart Harrison President & CEO Cynthia Hamu Office Manager Lindsay Walker-Chiarelli Administrative Assistant Anne Arnold, CSP Membership Services Manager Shelby Parker FrontLine Coordinator Sara Lunn Tradeshow & Event Coordinator Carol Lawless Special Projects Reception

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executive/finance Jef Dueck Chair 91.9BOBFM/Country 105/Energy 99.7 Tony Smith Past-Chair Tristone Media Group Drew Merrett Vice-Chair Merrett Home Hardware Building Centre Bob Doornenbal Treasurer Driving Miss Daisy Stuart Harrison Secretary Greater Peterborough Chamber of Commerce Patric Marren Director-At-Large Glenn Windrem Trucking Kamran Qayyum Director-At-Large Siemens Canada Limited

directors Jason Becker BDO Canada LLP Ann Farquharson Farquharson Daly Law Firm Brad Hilker NBH Accounting Services Jim Hill Pan-Oston Limited Sharon Legon 1st Call Property & Equipment Services Scott Mancini RBC Royal Bank - Kawartha-Lakeshore Business Banking Centre David Smith Monkman Gracie & Johnston Lisa Smith United Way of Peterborough & District

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Policy CCC Annual General Meeting

Excellence 2011 Skilled Trades and Commercial Restoration/ Renovation Recipients

chamber events 6 - young professionals group - breakfast club - business after hours

Annual Business Tradeshow

Golf

member matters

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9’n Dine Tournament

new members

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Lunch Box Learning

your chamber - news from the OCC & CCC

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Re-cap

benefacts

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here’s my card

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Home & Design Inaugural Tradeshow

Trades You Can Trust

the voice of business Managing editor cynthia hamu DESIGN treehouse studio Printing vincent press

contributors Additional Contributors include:

Cynthia Hamu, Office Manager Peterborough Chamber of Commerce Lindsay Walker-Chiarelli, Administrative Assistant Peterborough Chamber of Commerce www.peterboroughchamber.ca

The Greater Peterborough Chamber of Commerce 175 George St. N. Peterborough 705.748.9771 www.peterboroughchamber.ca

regular features

Prosperity

appointments Daryl Bennett, Mayor City of Peterborough Karl Moher, Deputy Reeve, Douro-Dummer Township County of Peterborough Herma van Beek Peterborough County Federation of Agriculture

inside

Sandra dueck

Sara Lunn, Tradeshow & Event Coordinator Peterborough Chamber of Commerce

Volunteer Policy Analyst for the Greater Peterborough Chamber of Commerce

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POLICYmatters

by Sandra Dueck, Volunteer Policy Analyst

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Canadian Chamber of Commerce Annual General Meeting n a few weeks in Hamilton delegates to the Canadian Chamber of Commerce Annual General Meeting will be gathering in a conference room with their voting cards in hand. As is with any convention there is the opportunity to network but, on this day there is a more pressing issue.

It’s the reason they’ve come from all corners of the country.

The delegates to the Chamber Convention are Chief Executive Officers, Presidents and Chairs of the Board, policy analysts and communication officers, and all are concerned with improving the climate for business. The Chamber network is often referred to as the “Voice of Business”, and the loudest

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voice the delegates have is a vote on policies presented during the three day meeting. Policies that will go through vigorous debate to ensure they are clear and strong and speak well for the business community.

The policy resolutions deal with the Environment and Natural Resources, Finance and Taxation, Industry, International Trade and Transportation.

Some examples: • Under the Environment and Natural Resources umbrella is a policy encouraging the federal government to continue to work toward an integrated approach to managing waste and recyclables.

The resolution offers seven recommendations including working with the provinces and municipalities to eliminate duplication of regulations that add unnecessary administrative costs to a business, to continue to support Canadian businesses that are making an effort to develop and implement recycling technologies and waste minimization tactics and to educate the consumer on these efforts.

• Delegates will also be asked to vote on a policy dealing with the Canada-US relationship. The policy details the need for a new direction in the wake of the economic downturn, a delay in the Keystone Pipeline, border tightening, and “Buy America” policies.

• There are also a number of policies dealing with copyright and intellectual property, improving transportation corridors and infrastructure. More information on the resolutions can be found at www.peterboroughchamber.ca or on our Linkedin Group page.

The Linkedin page is a great place to follow the policy work of your Chamber, and it includes comments from group members.

So on the weekend of September 23rd, delegates to the Canadian Chamber of Commerce convention will be voting on policy with an eye to improving the business of doing business… some call it: “The Parliament of Business” – just one of the reasons Policy Matters.

... voting on policy with an eye to improving the business of doing business...

EXCELLENCE matters y b Cynthia Hamu, Office Manager

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2011 Award Recipients

s our advertising feature for this issue of Voice of Business is focused on Home & Design and Trades, it seemed only fitting that the Chamber would take this opportunity to recognize the recipients of the 2011 Business Excellence Awards in the Skilled Trades and the Commercial Restoration/ Renovation categories. Once again, we offer our congratulations to‌.

2011 Skilled Trades Recipient: Canadian Welding Skills

2011 Commercial Restoration/ Renovation Recipient: The Venue

Skilled Trades Sponsor

Commercial Restoration/ Renovation Sponsor

City of Peterborough

We look forward to celebrating the efforts of our all of our 2012 Business Excellence Finalists at this year’s Business Excellence Awards being held on Wednesday, October 17th at the Trentwinds. A complete list of our 2012 Business Excellence Awards Finalists will be announced in the Peterborough Examiner, as well as on the Chamber website at www.peterboroughchamber.ca, on Thursday, September 20th. As this prestigious event sells out every year, please take a moment to order your tickets now!

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Event Sponsor

Wednesday, Oct. 17th, 2012 Business Citizen of the Year Sponsor

trentWinds internatiOnal Centre 5:30-10:00 pm tiCkets $7500 plus hst

t i c k e t o r d e r f o r m s A v A i l A b l e o n l i n e At

www.peterboroughchamber.ca thevoiceofbusiness

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Chamberevents young breakfastclub professionals group June

 by Ben vanVeen, YPG Co-chair (Sutton All Pro Realty) The Young Professionals’ Group invites all young professionals, young employees of Chamber members, and anyone who is looking to network with a young professional to attend our monthly events, held at The Venue.

Last month, Winston Bromley of Artbox made it easy to see why Pinterest should be used by all entrepreneurs as a way to drive traffic to their websites and grow their business. We saw many regular faces there, along with sponsored students from Trent University and Fleming College.

YPG has a few new projects in the pipeline and one focus will be to work more closely with local government and institutions to affect change within the city of Peterborough.

YPG is OPEN TO ALL CHAMBER MEMBERS and is a place where knowledge and experience can be transferred in all directions. We look forward to seeing you there!

The YPG meets on the fourth Thursday of every month from 5 to 7pm at The Venue. Be sure to attend our next event, or send a representative from your business. For more information, please check out the Chamber’s website at www.peterboroughchamber.ca or visit our YPG Facebook page.

sponsored by:

This month’s featured guest speaker was Brian Stephenson, from Treehouse Studio, who covered two areas of “Take Your Marketing from Drab to Fab”.

First: Before you start any design Plan — short and long-term goals/how are you going to reach your clients; Budget — set aside a percentage of your annual revenue; Who – always check to see who your ideal target market is; Cost – know what each of your marketing strategies from your Plan will cost.

Secondly: Top 10 tips 1. Too Much Information – Limit your content to the necessities, and simplify.

2. Bad Clip Art – Not recommended for businesses, but ok for school projects.

3. Bad Fonts – Stay away from fonts that will make your marketing material sloppy.

4. Too Many Fonts – Choose only 2-3 fonts, otherwise it’s just too confusing.

5. Poor Paper – Use a print service who will use quality paper, the home inkjet/copy paper doesn’t show professionalism.

6. Date Sensitive – If you are printing sales material, only print the quantity you need (you can always print more). If you have deadlines, leave time for the ad to run, and stop running them when they are expired.

7. Blatant Grammatical/Spelling errors: Check & double check, and/or have someone else check it too.

8. Lack of “White Space” – You don’t have to fill the page. Leave some room between the elements (text/images) to breathe.

9. Low Resolution Photos – Google is not an image bank. Purchase the proper images with the quality suitable for printing, and remember there are copyright laws.

10. Call to Action – Don’t forget, you want your clients/readers to do something!

Donate now, Save today, Hurry before they’re gone, Don’t miss out…

Bonus Tip #11 – Hire and consult a professional! A professional designer is much more valuable compared to what mistakes will cost you.

For more information or to speak with Brian call 705-930-5426 or visit www.treehousestudio.ca.

July This month’s featured guest was Brian McKinley with The Investors Group who spoke about the Ten Mistakes Canadians Make With Their Money: 1) We spend more than we make!

2) We pay more income tax than we need to.

3) We fail to manage our “Bad Debt” vs.

“Good Debt”.

4) We fail to use insurance to our best benefit.

5) We ignore the need for an up-to-date Will and Powers of Attorney.

6) We tend to “Buy high” and Sell low”.

7) We don’t diversify our investments appropriately.

8) We try to do it all without consulting professionals.

9) We procrastinate.

10) We “Fail to Plan” thereby we risk “Planning to Fail”.

For more information Brian can be reached at Investors Group Financial Services at 705-876-1282 x248 or visit his website http://www.investorsgroup.com/en/brian. mckinley/about.

Please note: the Chamber will be closed on the following dates: n Labour Day

Monday, September 3rd

n Thanksgiving

Monday, October 8th

n 2012 Christmas Closure Monday, December 24th at 2pm,

re-opening on Monday, December 31st

from 8:30am until 2pm n New Year’s Day Tuesday, January 1st, 2013

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The Breakfast Club meets on the second Tuesday of every month at Carousel Restaurant, located at 116 Lansdowne St. E., from 7:30 to 8:30am. Be sure to attend our next event, or send a representative from your business. You do not need to register to attend this event.

sponsored by:

businessafterhours July

by Laura Hervieux (Capture Creative), BAH Committee Chair 

This year’s BAH/YPG Summer Social was hosted by the Silver Bean Café. Owners, Michael and Andrea VanDerHerberg are celebrating their 10th year in business as one of Peterborough’s summertime coffee hotspots. They hosted a full-house, serving lots of delicious food sponsored by the New Canadians Centre and catered by Le Petite Bar and Trent Conference Services. The New Canadians Centre’s goal is to attract, hire and retain foreign workers.

The spacious layout and ample patio chairs and tables allowed for a lot of networking, and the casual and relaxed atmosphere that the Silver Bean provides made for a very welcoming atmosphere, especially so for our new Chamber members.

Jef Dueck and Stuart Harrison encouraged all members to either nominate their own business or nominate another business for the upcoming Excellence Awards. There are 18 categories, including The Business Citizen of the Year, and all Finalists receive wide-spread recognition!

For more information visit the Chamber website at www.peterboroughchamber.ca **Grand Prize Winner** Kevan Herod, of Herod Financial Services, was the lucky winner of the grand prize, an HP Mini Netbook donated by MicroAge. There were over a dozen other delicious and beautifying prizes, making this an event well worth attending.

Our Business After Hours events take place on the first Tuesday of every month, from 4 to 6pm, at various member business locations. Be sure to attend our next event, or send a representative from your business. For more information on our BAH and other upcoming events, please visit our website at www.peterboroughchamber.ca

Laura Boden B.A., CFP, CLU, CHS

Financial Planner Investment Representative Retirement and Estate Planning

We are now located at 347 Charlotte Street , Suite 100 (across from Charlotte Pantry) in Peterborough

705-749-6776 laura.boden@sympatico.ca

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Prosperitymatters by Sara Lunn, Tradeshow & Event Coordinator

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2012 Prosperity Tradeshow

lease join us on Wednesday, September 12th when the Chamber will be holding our annual Prosperity Tradeshow at the Morrow Building, from noon to 7pm. This tradeshow will showcase 130 Peterborough and area companies, who will be exhibiting to an audience of over 1500 visitors.

The Prosperity Tradeshow gives companies and attendees the chance to: find new products and suppliers; expand or develop their business; gain new ideas; look for something that will separate them from their competition and help establish profitable and new business relationships. These are just a few of the reasons to attend. No matter what, you will walk away with a new perspective and better attitude to build your business!

On the adjacent page, see a list of the 2012 Prosperity Tradeshow Exhibitors, as of the writing of this article, as well as the floor plan of the event. For a more updated list, please visit the Chamber website at www.peterboroughchamber.ca or, better yet, join us on September 12th and we will provide you with an updated floor plan and exhibitor list upon your arrival!

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MORROW BUILDING 2012 PROSPERITY ATTENDEES Booths 1 TD Canada Trust/ TD Merchant Services 4 CAA Travel 5 Comfort Hotel & Suites 6 Studio - N 7 TCP Accounting & Tax Services 8 Shaun Milne Signs 9 Viamede Resort 10 Peterbororugh Chamber of Commerce 11 Van Houtte Coffee 12 MAGIC 96.7 13 All Office Machines 14 Tracy LaFonte’s Skin Laser Med Spa Inc. 15 Merrett Home Hardware Building Centre 16 Peterborough Examiner 17 Fine Details “The Car Cleaning & Rustproofing Specialists” 18 Community Alternative Funeral and Cremation Services Ltd.

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Commissionaries Security Solutions 20 Diversified Communications 21 Trent Security Systems 22 Mark’s Work Warehouse 23 Dr. Doug’s Family Chiropractic 24 Peterborough Festival of Trees 25 Nexicom 26 OLG Slots at Kawartha Downs 27 Branded Merchandise Canada 28 Sofie Andreou and Associates 29 CHEX Television 30 Carlson Wagonlit Stewart Travel 31 Otonabee Animal Hospital 33 Riteway Solutions Group Ltd. 36 Crawford Building Consultants 40 Discovery Dream Homes 41 Discovery Dream Homes 42 RJ Brown Insurance 43 Scotiabank 44 GPAEDC 45 WBN

46 Event Digital Productions 47 Office Connection Peterborough Ltd. 48 Peterborough Community Futures Development Corporation 49 The WISP Group 52 The Creative Link 53 Brokerlink Insurance 55 Dwyer Technology Consulting 56 Creative Audio DJ Services 57 Creative Audio DJ Services 58 MicroAge Technology Solutions 59 MicroAge Technology Solutions 60 Emmatt Digital Solutions Inc. 61 Robert D. Gauvreau Chartered Accountant 62 Rotary Club of Peterborough/ Kawartha/BEL 65 Sunlife Financial 68 FBC 73 Darling Insurance and Realty Limited

77 Sign-A-Rama 78 Catering Plus 93 Best of Hearing Centre 94 Angels of Flight Canada Inc. 99 Country 105/ Energy 99.7 102 FBC 103 Holsag Canada 104 Holsag Canada 108 Prepaid Legal 109 Cogeco Cable Canada LP 110 Cogeco Cable Canada LP 111 Kawartha Credit Union 112 Nightingale Nursing Registry Ltd. 113 Rhema Christian School 114 Life 100.3 Tables A Manulife Securities, Elieen Madder B James Fund C MediChair Home Medical Equipment D kawarthaNOW.com E Peterborough Green Up / Kawartha Nature Conservancy F Fire’s Alive G Arbonne International - Janet Leipert H Scholars Education Centre I My Left Breast J PKA SoftTouch Corp.

K Showplace Performace Centre L Rubidge Retirement Residence M Prevail Design and Media N Welsh Marketing Inc. O Kendall and Kendall P Basket Express (Attendees as of Aug 9, 2012)

Before you know it the Christmas Season will be upon us!!!

Our November/December issue will feature a special Christmas section perfect for Hospitality and Retail businesses!

If you have a luncheon or dinner special, gift cards, or something for that special someone to promote, don’t miss your opportunity to be part of this great feature.

To book your spot, please call Carol Lawless at 705-748-9771 x207.

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GOLFmatters

by Chamber Staff

Thank you to our Sponsors!

o

n August 22nd we will be holding our 3rd Annual 9’n Dine Golf Tournament at Keystone Links and we can only hope that the weather cooperated as well for this tournament as it did for our Annual Golf Tournament this past June. Due to our Voice of Business print schedule at the time of this writing we had yet to hold our 2012 9’n Dine Golf Tournament and by the time you receive this issue our 2012 event will be a recent memory for all of whom participated.

The committee of wonderful volunteers for this event would like to thank all of the golfers, sponsors, donors, event volunteers and the Keystone Links staff for making our tournament possible.

Special thanks to: Our event sponsor, Shaw Computer Systems Inc. and Cart sponsor, Cogeco; along with the many contest & hole sponsors, prize & gift bag donors and the wonderful staff of Keystone Links!

For a complete listing of our fabulous 9’n Dine Golf Tournament sponsors, please visit our website at www.peterboroughchamber.ca

Event Sponsor

TD-Jamie-V0B-AdFeature.pdf

7/30/12

3rd Annual Golf Tournament 11:26:36 AM

Planning. Patience. Partnership:

Three Steps For Maximizing Investment Performance

By James Tompkins, TD Waterhouse Private Investment Advice There is nothing particularly difficult about building an investment portfolio. But making that portfolio pay off is another story. There are some key fundamentals to investment success: partnership, planning and patience.

Partnership is about getting professional advice.

Planning is about the establishment of goals.

Patience is about thinking long-term. Making all three work together successfully is the key to consistent investment success.

A good place to start is partnership, and that means getting some professional advice. A reliable investment advisor, working in partnership with you, can bring great value to both the basic construction and subsequent performance of your portfolio.

Planning is next. Identifying goals. Factoring in your income level, now and in the future. Taking account of lifestyle issues. Considering how much

money you have to invest and how frequently you are prepared to invest it.

And that brings us to patience. Rome wasn’t built in a day, and no investment is going to pay-off overnight. Steady long-term thinking is the key.

So try to invest regularly, not just once a year during RSP season, as so many people do. Set up a schedule with your investment advisor. Consider investing as a regular part of your monthly budget, just like paying the rent or the mortgage.

Partnership with an Investment Advisor. Planning your portfolio carefully. Patience and long-term thinking. These are the basics to success for many investors, and with good reason. They pay off.

This article was prepared by TD Waterhouse Private Investment Advice for James Tompkins who is an Investment Advisor with TD Waterhouse Private Investment Advice and is for informational purposes only. It is not an offer or solicitation with respect to the purchase and sale of any investment fund, security or other product and does not provide individual, financial, legal, investment or tax advice. Please consult your own legal and tax advisor. TD Waterhouse Private Investment Advice is a division of TD Waterhouse Canada Inc., a subsidiary of The Toronto-Dominion Bank. TD Waterhouse Canada Inc. – Member of the Canadian Investor Protection Fund. ® / The TD logo and other trade-marks are the property of The Toronto-Dominion Bank or a wholly-owned subsidiary, in Canada and/or in other countries.

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LUNCHBoxlearning June “Market Research Tips” Researcher and strategic planner Paul Teleki, founder of Preferences, presented June’s session on how business owners and organizations can access their own market research through the use of electronic and in-person methods.

“Behind effective planning is better research”, states Teleki “We can access and store information like never before!”

This information can allow us to evaluate the road ahead and reduce the risk of our operations.

A unique aspect of this workshop, and all of Preferences workshops, is the deliverable which came out of the session.

Using audience response technology and recording feedback from participants, this allows Preferences to develop a final report which can be downloaded at the following webpage: www.preferences.ca/knowledgecentre/communityworkshops/market-researchtips/

Preferences has developed an effective and affordable Rapid Strategic Plan which has assisted a variety of small to medium sized businesses across Ontario.

If you would like to learn more about Preferences, you can reach Paul Teleki at 705-868-8683 or paul@preferences.ca or visit their website at www.preferences.ca

Our Lunch Box Learning sessions are typically held either the third or fourth Wednesday of every month in The Chamber Boardroom, located at 175 George Street North, from 12 noon to 1pm. Lunch is not provided, however attendees are welcome to bring their own. Although this event is free to attend, registration is mandatory as space is limited.

NOW AVAILABLE FOR LEASE 420 George St. N., Peterborough Class A Boutique Style

OFFICE AND RETAIL Space Space

Leasing Information: Signum Corporation 705.741.9021 info@420george.com www.420george.com

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September Events: prosperitytradeshow

Event Sponsor

wednesday, september 12 , 2012 th

Proud of Our Past, Positive About Our Future

Peterborough • Lakefield Omemee • Bobcaygeon

(705) 742-4245 • 1-800-387-1627 www.darlinginsurance.net

BUILDING A SOLID FOUNDATION FOR YOUR BUSINESS

location: Peterborough Morrow Building time: Noon - 7 pm cost: Admission is free (Open to the public)

businessafterhours wednesday, september 12th, 2012 location: Prosperity Tradeshow, Peterborough Morrow Building time: 4:00 – 6:00 pm cost: Free, compliments of OLG Slots at Kawartha Downs please note: Pre-registration is required for this event

• Competitive rates • Flexible payment options • Local credit approvals

breakfastclub tuesday, september 10 , 2012 th

location: Carousel Restaurant, 116 Lansdowne Street East time: 7:30 am cost: Pay for your breakfast speaker: Lisa Smith, United Way please note: You do not need to register for this event.

w w w. k a w a r t h a c u . c o m

lunchboxlearning

wednesday, september 26th, 2012 location: Chamber Boardroom, 175 George Street North time: 12 noon – 1:00 pm speaker/topic: Eileen Madder & John O’Connor, Manulife Securities - “Get Ready: How Current Pension Reform Debate and Legislation Will Impact the Self-Employed and Small Business Owner” cost: Free to attend (bring your own lunch), however registration is mandatory as space is limited

youngprofessionalsgroup (YPG) thursdsay, september 27th, 2012

location: The Venue Peterborough, 286 George St. N. time: 5:00 – 7:00pm topic: Marshmallow Challenge cost: Free, compliments of The Venue please note: Pre-registration is required for this event

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October Events: businessafterhours tuesday, october 2nd, 2012 host: Peterborough Partnership Council on Immigration Integration location: The Junction time: 4:00 – 6:00 pm cost: Free, compliments of OLG Slots at Kawartha Downs please note: Pre-registration is required for this event

Wednesday, September 5, 2012 Holiday Inn Peterborough Waterfront 5:30-6:30 p.m. – Social Networking 6:30 p.m. – Dinner • 7:30 p.m. – Speaker

breakfastclub tuesday, october 9 , 2012 th

location: Carousel Restaurant, 116 Lansdowne Street East time: 7:30 am speaker: Kim Holmes with STAR 93.3/107.9fm The Breeze/Magic 96.7 cost: Pay for your breakfast please note: You do not need to register for this event.

2012businessexcellenceawards

Event Sponsor

Honourable Pamela Wallin, Senator “Visiting the World Through My Eyes”

wednesday, october 17th, 2012 location: Trentwinds International Centre time: Cocktails – 5:30pm; Dinner and Awards Ceremony – 6:30pm cost: $75.00 + HST please note: To order your tickets please visit the chamber website at www.peterboroughchamber.ca

lunchboxlearning wednesday, october 24th, 2012

location: Chamber Boardroom, 175 George Street North time: 12 noon – 1:00 pm speaker/topic: Sofie Andreou, Sofie Andreou & Associates - “What’s New with Social Media?” cost: Free to attend (bring your own lunch), however registration is mandatory as space is limited

The wide-ranging career of the journalist, diplomat, entrepreneur and now a Senator has spanned more than thirty years, several continents, but with a focus always on politics and foreign policy.

Next Month Wednesday, October 3rd PK Smith “Co-Creating with a Purpose” You can register for this event by visiting our WBN website at www.womensbusinessnetwork.net Cost is $40.00 per person and must be prepaid.

Guest registration deadline for September’s meeting is Thursday, August 30th, 2012.

Don’t miss out on these wonderful opportunities.

youngprofessionalsgroup (YPG) thursday, october 25th, 2012

location: The Venue Peterborough, 286 George Street North time: 5:00 – 7:00 pm cost: Free, compliments of The Venue event details: Guest Speaker, Alex Lawrason please note: Pre-registration is required for this event (this event is open to all Chamber members)

Visit our WBN website at www.womensbusinessnetwork.net

2012fallhome&designshow

Event Sponsor

saturday, october 27th & sunday, october 28th, 2012

Promoting and supporting women in business through personal and professional growth opportunities.

location: Peterborough Morrow Building date: Saturday, October 27th – 9am-6pm & Sunday, October 28th – 10am-4pm cost: Admission is $5 at the door (open to the public) please note: Book your space now. To reserve your booth space, contact Sara Lunn at 705-748-9771 x206 or email at sara@peterboroughchamber.ca

COLIN JAMES

LIONA BOYD

Sunday, October 21st at 8pm www.colinjames.com

Thursday, November 29th at 8pm www.lionaboyd.com

COMING SOON...

HAWKSLEY WORKMAN Friday, November 30th at 8pm www.hawksleyworkman.com

COLM WILKINSON

Saturday, December 15th at 8pm www.colmwilkinson.com

Tickets Available at Showplace Box Office 705.742.7469 1.888.444.2154 www.showplace.org

registrationinformation Unless otherwise specified, registration is required for all Chamber events.

To register, please call 748-9771 Ext. 0 or email register@peterboroughchamber.ca

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MEMBERmatters Home Care Assistance of Kawartha-Durham Ltd. Home Care Assistance of Kawartha-Durham Ltd. recently began operation in Peterborough and the Kawarthas, providing home care for seniors who need help with some of life’s daily activities, or anyone who might be recuperating after a surgery or another hospital visit. They can provide part-time or full-time service for everything from bathing and dressing, to meal prep, medication reminders and transportation to appointments.

Call 705-742-0990, or visit www.homecareassistance-kawartha.com.

Clinic 288 Now Called Century Health Jennifer Chambers is a Registered Massage Therapist, and she has recently moved and renamed her business. Originally called Clinic 288, located at 288 Park Street, Jennifer has moved to 291 Charlotte Street, and renamed the business Century Health, Leaders in Registered Massage Therapy.

Century Health has 10 Registered Massage Therapists, and Jennifer is also a teacher and Program Coordinator for the Fleming College Massage Therapy Program. Full details are online at www.centuryhealthmassagetherapy.com or you can call 705-749-3337.

Jack Snelgrove of Towne Optical Honoured Congratulations to Jack Snelgrove, owner of Towne Optical at 508A The Queensway.

Jack was recently inducted as an Honorary Lifetime Member of the Ontario Opticians Association at the Inside Optics 2012 Conference. Jack has been a licensed optician for more than 40 years, and has always contributed to the profession. Congratulations Jack! For more information on Towne Optical, call 705-876-6976.

Signum Corporation Renovates Congratulations to Signum Corporation on the recent renovation of 420 George Street.

Signum has done a complete top-to-bottom renovation to create an office and retail opportunity right in the heart of downtown Peterborough. Details are on the website at www.signumcorp.com or call 705-741-9021.

Bob Doornenbal Joins Driving Miss Daisy Bob Doornenbal has been named Director of Marketing and Development for Driving Miss Daisy. Bob will be responsible for all franchise inquiries coast-to-coast, as well as franchise sales and support east of Manitoba.

Driving Miss Daisy provides “through the door” accompaniment service for seniors - from transportation to appointments, airport, shopping and social events, to a fully customized service. The Peterborough franchise owner is Kathy Doornenbal. You can call her at 705-868-0074, or call Bob at 705-761-7331, or visit www.drivingmissdaisy.net.

TiaStar.com Opens Boutique

Thin City Longboard • Peterborough

LOANS AND BUSINESS SUPPORT G R O W I NG FUTUR ES TO G ETH ER

Tia Star, owner of TiaStar.com has opened her new retail boutique. Already successful since 2009 as an online clothing store for women, Tia will bring that same sense of style to her new retail space.

Located at 188 Hunter Street, Suite 10, upstairs through the red awning, Tia’s boutique is open Tuesday through Saturday.

The winner of this year’s Bear’s Lair competition, you can find Tia on Facebook, Twitter, her Blog or www.tiastar.com.

Eco Alternative Energy Introduces Construction Services Eco Alternative Energy recently announced some changes. In addition to their solar and wind energy systems, owner David Fairs is now offering full service construction with qualified tradesmen for residential and commercial renovations, additions, porches, outbuildings and garages, decks and fences. The website is www.ecoaltenergy.com or call 705-742-9997.

The Cheese Shop Named EPIC Venture Congratulations to The Cheese Shop on being named the latest EPIC Venture from the Business Advisory Centre. Celebrating 40 years in business, owner Heather LaPlante now employs six people at their Brock Street store. For more information visit www.thecheeseshop.ca or call 705-745-9221.

The Eventz Café Renovates The Eventz Cafe has completed a major renovation to double their space at 1600 Lansdowne Street in the Kawartha Heights Plaza. Owned by Kim MacDonald, The Eventz Cafe sells the Keurig Coffee Maker, over 140 varieties of single brew coffee, a new line of Lailea Marie loose leaf tea, and Sodastream – a home soda maker. They also specialize in weddings and event linens and decor. You can find details at www.eventzcafe.com or call 705-742-6083.

Boden & Associates Moves Laura Boden is a Financial Planner who has been working in Peterborough for 20 years, working with business owners and doing retirement and estate planning. Laura needed more room for her growing business so she has relocated to 247 Charlotte Street, Suite 100.

Call Boden and Associates at 705-749-6776 for details.

Ansell Mechanical Now Ansell Carmichael Engineering Ltd President Doug Ansell is pleased to announce that Ansell Mechanical Ltd has joined the Carmichael Engineering Ltd Group as of June 4th, 2012. Doug will continue with the company and it will be business as usual for their customers. For more information visit www.carmichael-eng.ca/E_index.html or you can call them at 705-740-2000.

Does your business have some new and exciting news to share? If so, please submit your information (approximately 50-75 words) to editor@peterboroughchamber.ca by the 1st of the preceeding month for inclusion in the next issue (i.e. March/April issue, February 1st deadline). Please note that information will be printed at the President & CEO’s discretion.

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newmembers welcome to our new members who joined the Chamber from June 5th to August 9th, 2012 Accommodations Twin Pines Bed and Breakfast Jim Gouin (705) 749-2147 www.twinepinesbandb.com

Bankruptcy Consultants, Collections and Credit Management CrediCom Solutions Tom Sangster (705) 761-3303

Food and Beverage Store

Restaurants and Catering

Primal Cuts George Madill (705) 775-6328 www.primalcuts.ca

Harvest Moon Foods Paul Grieve (705) 775-5030 www.harvest-moon-foods.net

Financial Consulting, Planning and Services

Restaurants, Take-Out

Advertising and Marketing

Broadcast Companies

Talbot Promo- Peterborough Brenda Paradis (705) 874-7975 www.talbot-promo.com

Life 89.3 FM Kirk Goodman (705) 748-4188 www.life.fm

Automotive Sales and Service

Communications

Health Services

Angevaare Mazda Terry Angevaare (705) 741-1030 www.angevaaremazda.com

The Wisp Group Ryan Moore and Chris Evelyn (905) 489-0087 www.thewispgroup.com

Kawartha Regional Memory Clinic Lynn Taylor (705) 749-3906 www.drjingram.com

Mercedes-Benz Peterborough Michael Santos (705) 743-4831 www.mercedesbenzptbo.ca

Employment Services

Pet Supplies

Peterborough Careers Michael VanDerHerberg (705) 742-2811 www.peterboroughcareers.com

Paulmac’s Pet Foods DJ Evans (705) 742-1311 www.paulmacs.com

Shoeless Joe’s Limited Shawn Saraga (905) 760-1295 www.shoelessjoes.ca

Boden & Associates Laura Boden (705) 749-6776

St. Veronus Cafe Roland Hosier (705) 743-5714 www.stveronus.com

 please utilize their services whenever possible 

Riley’s Pub/Petrina’s Tap & Billiards/ The Junction Celebrate Anniversary Congratulations to Riley’s Pub, Petrina’s Tap & Billiards, and The Junction on their 10th Anniversary! The entertainment complex owned by Jim Kakouros features Riley’s on the ground floor, next to Petrina’s Pool Room, with The Junction on the second floor, and The Roof Top Patio overlooks the city.

• GREEN CERTIFIED CHOICES

• SKIN CARE & PERSONAL HYGIENE

• CLEANING SOLUTIONS • PAPER & TOWELS • FLOOR & CARPET CARE • PRESSURE WASHERS

• ODOUR MANAGEMENT

• VACUUMS & FLOOR MACHINES

• EQUIPMENT REPAIR - CALL FOR DETAILS

• SAFETY SUPPLIES • CLEANING HARDWARE • MATTING

For more information, visit www.rileyspeterborough.com or www.thejunctionpeterborough.com

Knights on Guard Security Moves Eastern District Manager David Wilkie and the staff of Knights on Guard Security have moved to 360 George Street North, Suite 306.

The company offers a broad range of security services, including concierge, commercial, and industrial security; patrol and inspection services; parking enforcement, and more.

Call 705-742-9699 or you can visit www.knightsonguard.com.

OP

Satisfied customers have found they can come to depend on Swish for proven solutions that lower their costs, make their facilities more environmentally responsible and safer for employees and patrons.

EN PU TO BL TH IC E

Visit us Today @ 2060 Fisher Drive, Peterborough, ON Store Hours: Mon - Fri 8:ooam-5:00pm & Sat. 9:00am - 1:00pm (705)-745-5763 or visit www.swishclean.com

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Home&Design matters y b Sara Lunn, Tradeshow & Event Coordinator

p

2012 Fall Home & Design Show

lease join us on the weekend of October 27th and 28th when the Chamber will be holding our first Fall Home & Design Show, in partnership with the Peterborough & the Kawarthas Home Builders Association and sponsored by RBC. The show will be held at the Morrow Building on Saturday from 9am to 6pm and Sunday from 10am to 4pm. Admission is $5 at the door.

FALLHOME& DESIGNSHOW N E W , R E N E W , D E S I G N , R E PA I R , I M P R O V E

Presented by:

Event Sponsor

The Fall Home & Design Show is the perfect opportunity to get started on that project you have been putting off.

Don’t wait until the spring – stop by to see over 117 companies interested in helping you get that project started! This show will feature many companies involved in the home and design process, including: renovators, building suppliers, builders, interior designers, landscapers, and so much more. Even if you are not planning to renovate soon, you won’t want to miss out on this new fall show and garner some great ideas for future projects!

Trades You Can trust!

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Parking Lot Womens Washroom

Main Entrance

Below is a list of the 2012 Home & Design Show Exhibitors as of the writing of this article, and the floor plan of the event. For a more updated exhibitor list, please visit the Chamber website at www.peterboroughchamber.ca or, better yet, join us on October 27th & 28th and we will provide you with an updated floor plan and exhibitor list upon your arrival!

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Fire Exit

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Building Services

109 110

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111

51

19 50

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112 113

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69 Food & Beverage Area 24’ X 30’

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Fire Exit

2012 Home and Design Show Attendees

MORROW BUILDING

Booths 1

Bennett’s Home Furnishings

6

Invisible Fence Brand of South East Ontario

7

Leonard Conceptual

8

Renomark

9

21

ReMax Eastern Realty Inc Alket Kulla

51

Upper Canada Burner Service, Ltd.

96

Grant Drew Designer Stone

52

Lennox Industries

97

Grant Drew Designer Stone

54

Gutter Filtration

103 Bath Fitter

59

Ontario ICF Supply

104 Bath Fitter

60

Kawartha Lakes Construction

109 Evergreen Home and Cottage

22

R&M Smith Contracting Limited

23

Cornerstone Landscaping

Peterborough and the Kawarthas Home Builders Association

24

Ultimate Home Improvements Plus

25

RBC

68

Roto Spa Inc.

110 OnWall Solutions

10

Two Men and a Truck

26

James Hardie Commercial

69

Rapid Lift Inc.

11

Merrett Home Hardware Building Centre

27

Lakeshore Designs

111 The Original Flame

28

Culligan the Good Water Company

77

True North Eavestroughing

112 Fleming College

78

Nexicom

113 Northern Designs

85

Peterborough Refrigeration Heating and Air Conditioning Limited

114 Kerr’s Home Products Ltd.

12

Cleanpipe Technology

13

Investors Group - Steven Bohme

34

Ganaraska Financial Credit Union

14

Three Punch Publishing Inc. Our Homes Magazine

35

Monaghan Lumber Specialties

15

Van De Bor Paving

36

Creative at Home, Inc.

16

Peterborough Bath Renovators

41

Vandermeulen Plumbing Ltd.

17

Peterborough Bath Renovators

42

Buchanan Kitchen and Bath

18

Alternative Enterprises

43

Spotlight Home & Lifestyle

19

Alf Curtis Home Improvements

44

Cogeco Cable Canada Inc.

20

Guardian Building Products

49

The WISP Group

86

Kidd Bros. Construction Ltd.

87

Kidd Bros. Construction Ltd.

93

Glenn Windrem Trucking

94

Kingdon Tim-br Mart

95

Kingdon Tim-br Mart

115 Kerr’s Home Products Ltd. 116 Linwood Homes 117 Discovery Dream Homes

(Attendees as of Aug 8, 2012)

t h e At h l e t i c s C e n t r e AT T H E T R E N T C O M M U N I T Y S P O R T & R E C R E AT I O N C E N T R E

AC_Chamber ad_1/6 page (2.375” x 4.875”) colour

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• RENTALS • SALES • SERVICE • TRAINING Mike Cochrane FULLY INSURED, FACTORY-CERTIFIED, with Over 30 Years Experience in 490 Raymond St., Peterborough, ON K9H 5M8 Phone: (705) 927.0785 Fax: (705) 745.4377

Propane • Gas • Electric • Diesel INDOOR AND ROUGH TERRAIN FORKLIFTS & SCISSORLIFTS New & Used

On-Site Repairs & Annual Inspections Performed by Qualified Technicians

Call Us For The Best Rental Rates

705-748-5172

Toll Free 1-877-733-4812

www.rapidlift.ca

740 Rye St. Peterborough

Trades You Can trust!

thevoiceofbusiness

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IndustrialSafetyTrainers-VOB.pdf

Bruce Maly Plumbing & Drain Services Inc.

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BRUCE MALY PLUMBING & DRAIN SERVICES INC. IS A RESIDENTIAL/ COMMERCIAL & INDUSTRIAL PLUMBING COMPANY

Ontario's Workplace Safety Trainers & Consultants WSIB Authorized Training Providers

Bruce & his team of licensed & insured journeyman plumbers strive on quality workmanship & outstanding service!

They were honored this year to receive the business excellence award in the skilled trades category!

They sell a complete line of fixtures.

You can visit their virtual showroom by visiting their website at www.brucemalyplumbing.com

They are available to the public 24 hours a day 7 days a week for any emergency work. They always have a plumber on call for quick response time to emergencies.

Bruce Maly Plumbing & Drain Services Inc. is continually growing their business & wishes to thank all of their customers for making this happen.

www.brucemalyplumbing.com Peterborough (705) 740-6035 • Lindsay/Omemee (705) 799-0402 Cobourg/Port Hope (905) 885-6111

Specializing in:

• Development of Managed Health & Safety Programs • JHSC Certification-Level One & Level Two-Sector Specific • Material Handling Equipment Training • Violence in the Workplace

Are you meeting Safety Compliance?

(Mention this ad to receive a no cost Safety Gap Analysis)

• Fall Arrest/Fall Protection • Supervisor Due Diligence Training • Workplace Gap Analysis/Site Inspections • Transportation of Dangerous Goods/ WHMIS

For additional information please call:

1-800-219-8660

www.thesafetybus.com

Your Health and Safety Partners for Over 10 Years!

Trades You Can trust!

291 Charlotte St., Peterborough • (705) 749-3337 e | centuryhealthmassagetherapy@gmail.com w | www.centuryhealthmassagetherapy.com

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thevoiceofbusiness

Tracey Allison Photography

Leaders in Registered Massage Therapy

What is RenoMark?

Renovating your home should be a positive experience, enjoyable and free from worry and stress.

You should have full confidence in your renovator and know that you are getting the best.

That’s why you should choose a RenoMark Renovator.

The RenoMark program is Nationally sanctioned by the Canadian Home Builders Association and has been adopted by local associations coast to coast. Central to the entire RenoMark program is the renovation specific Code of Conduct designed to benefit and protect you – the homeowner.

Only members of Peterborough & The Kawarthas Home Builders Association (PKHBA) are eligible to display the RenoMark symbol. All registered RenoMark renovators are required to adhere to the PKHBA Code of Ethics and RenoMark Code of Conduct, which includes returning phone calls within two business days, offering a minimum two-year warranty on all work, carrying a minimum of $2 Million in liability insurance and providing a clearance certificate from the Workers Safety Insurance Board (WSIB). For a complete list of RenoMark renovators, visit www.renomark.ca PKHBA is committed to creating positive community awareness for the renovation industry by encouraging homeowners to do their research and make educated decisions. PKHBA provides a number of tools for the homeowner to plan, enjoy and live happily ever after with their renovation. Start your renovation by visiting www.peterboroughhomebuilders.com and click on the RenoMark symbol : Peterborough & The Kawarthas Home Builders Association www.peterboroughhomebuilders.com “The Voice of the Residential Construction Industry since 1956”

Trades You Can trust!

Member Recruit Ad_SeptOct 2012.pdf

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Why PLAN on Joining Peterborough & the Kawarthas Home Builders Association?

Membership makes a difference.

We can help you build your networking and we are your advocate in the industry.

We offer a multitude of educational material, enhanced credibility, marketing tools, special projects, timely communications, member savings and more!

INFORMATION EDUCATION Contact us: 705.876.7604 • info@pkhba.com www.peterboroughhomebuilders.com

ADVOCACY

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Chambermatters by Lindsay Walker-Chiarelli, Administrative Assistant

News from the OCC

News from the CCC

PCs Propose Amendments to WSIB

Canadian Chamber Welcomes Detroit-Windsor Bridge Announcement

On May 8, 2012, Ontario PC Labour Critic Randy Hillier introduced Bill 87 to amend the Workplace Safety and Insurance Act, 1997 and allow an employer, at any time, to choose an alternate insurance plan provided by a privatesector insurer.

Bill 87, Workplace Safety and Insurance Amendment Act (Alternate Insurance Plans), 2012 would also repeal Bill 119, which requires mandatory Workplace Safety and Insurance Board (WSIB) coverage in the construction industry for independent operators, sole proprietors, partnerships, and executive officers, starting January 1, 2013. If the newly proposed Bill 87 is passed, insurance coverage for those categories of persons in the construction industry reverts to being optional.

The Ontario Chamber of Commerce has voiced concerns with mandatory coverage for independent operators and executive officers surrounding the potential creation of further financial burdens on small business operators.

Bill 87 was carried at the first reading on May 8th, 2012.

More information on Bill 87, Workplace Safety and Insurance Amendment Act (Alternate Insurance Plans), 2012 can be found on the Legislative Assembly of Ontario website at http://www.ontla.on.ca.

For additional information on Ontario Chamber of Commerce activities, please visit their website at www.occ.on.ca.

With partner chambers and other key stakeholders, the CCC has lobbied for years to have a second border crossing between Windsor and Detroit. With approximately half of all trade between Canada and the U.S. going through the Michigan-Ontario border, this region is a core component of our bilateral trading relationship and a new bridge is long overdue.

The region cannot continue to rely on one major crossing. If the Ambassador Bridge were closed for any reason, even just for repairs, it could have catastrophic effects on the economies of both nations. A new bridge will create more than 10,000 construction jobs and strengthen the industrial base in both countries.

For additional information on Canadian Chamber of Commerce activities, please visit their website at www.chamber.ca.

Find the best local products and services in the Marketplace section of the Peterborough Examiner website.

Look through the business categories in Marketplace at any time of day for what you want ‌ when you want it. We provide full company profiles, Google maps to your location, website, email and social media links, hours of operation, etc. It’s easier than ever to browse, locate and contact local companies.

All this for less than a small cup of coffee a day!

Interested in having your business available 24/7?

Advertise in our Marketplace Section - where business information is click of the mouse away!

Contact Karen Park 705.745.4641 x236 karen.park@sunmedia.ca 22

thevoiceofbusiness

BENEFITmatters

by Brian Bulger, Chambers of Commerce Group Insurance Plan Agent/Broker

What OHIP Covers When We’re Travelling Outside of Ontario I recently heard about a retired couple from Ontario who required to be transported by helicopter to a hospital, after a serious car accident while they were vacationing in British Columbia. Due to the fact that they were nonresidents of that province, and didn’t purchase Emergency Medical Travel Insurance for their trip, they were personally responsible for the $25,000 air ambulance bill. What a nightmare!

I can’t remember who mentioned the story to me and I didn’t read the article myself, but the fact is ambulance and transportation services to hospitals are not covered by OHIP when we are anywhere in the world outside of Ontario.

There is a cost for us in Ontario too, but it is considerably subsidized by the province. I wonder how many people actually know this?

If you go to the Ontario Ministry of Health’s website you will find that all provinces and territories participate in a federal-provincial reciprocal hospital billing agreement to enable insured residents of Canada to receive insured outpatient and inpatient hospital services in publicly-funded hospitals. They do advise

If the tooth fairy won’t pay your dental bills,

WE CAN!

HELP IS HERE, WITH AFFORDABLE GROUP COVERAGE DESIGNED SPECIFICALLY FOR SMALL TO MEDIUM SIZED BUSINESSES. See why over 20,000 business owners selected this plan!

Brian Bulger

(

1.877.277.0677 www.chambers.ca

)

however, to verify that the treating hospital participates in the agreement.

Reimbursement is based on OHIP rates, or the amount billed if it’s less, and that the OHIP rate may be less than the amount charged.

With the exception of renal dialysis services, OHIP does not cover payments to private hospitals and facilities within Canada. Services provided by Chiropractors, Optometrists, Podiatrists, Osteopaths and Quebec physicians are not covered. Additional services that are not covered include experimental treatments for research or study, cosmetic surgery, home care, prescription drugs and, as mentioned above, ambulance services.

When travelling outside of Canada OHIP will pay a maximum of: $50 (Canadian) for all emergency outpatient services on any one day, $200 per day for inpatient services, $400 per day for emergency inpatient hospital treatment and $210 per day for outpatient dialysis services.

Treatments and services must be for emergencies, be medically necessary, performed at a licensed hospital and or health facility, be rendered in relation to an illness, disease, condition or injury that is acute and unexpected, which have arose outside of Canada and requires immediate treatment.

OHIP’s provisions are intended and designed to provide a very limited amount of funding for out-of-province/country medical treatment, and their website strongly and repeatedly advises its readers to purchase additional and adequate health insurance every time we leave Ontario.

And as my office is contacted at least once per year by clients who have been hospitalized in a foreign country because they have suffered an unforeseen illness, I can only agree that travelling without the proper coverage may be the biggest gamble we could ever take.

This article has been brought to you exclusively by your Chambers of Commerce Group Insurance Plan Agent/Broker, Brian Bulger. For more information, Brian can be reached at 705-741-1400 or bbulger@ thelifeinsuranceguy.com.

p. 705.741.1400 f. 705.741.1225 e. bbulger@thelifeinsuranceguy.com w. thelifeinsuranceguy.com

What is the most important thing you have learned in business?

“Always respect your partner’s strength” Jonathan Bennett & Olga Palatics, Owners Canadian Welding Skills & 2011 Business Excellence Skilled Trades Award Recipients sponsored by:

HOME • AUTO • BUSINESS • LIFE

705-742-8863 thevoiceofbusiness

23

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Car & Truck Repairs - All Makes Honest and Reliable Service At Competitive Rates Air Conditioning Service Computer Diagnostic Service UBrake Service/ABS UComputerized Alignments UMufflers & Exhaust

Safety Inspections Radiators & Heaters USprings & Shocks UTires/All Brands UTransmissions/Service

UTune-ups & Gas Tanks/Fuel System Engine Repairs Oil Change UEmission Testing & Repair UFast Fleet UPreventive Maintenance Maintenance UHybrid Service

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CAA members earn 3% in CAA dollars

WE SHUTTLE YOU TO & FROM WORK 887 Webber Avenue, Peterborough

www.classaautomotive.com 705.745.8699 Martin Boruta President

1434 Chemong Road, Unit 1 & 2 P.O. Box 2379 Peterborough ON K9J 7Y8 Canada

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Telephone Fax Web Email

(705) 742-2204 (705) 742-8312 www.shawcomputer.com martin@shawcomputer.com