Contents 4 Contents Page 5 Editors Note 6 George Washington slept here The unlikely success story of Valley Forge Casino Resort. By David David McKee
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14 Ocean Casino Resort Lights The Way To A New Day Terry Glebocki, CEO of Ocean Casino Resort, shares her knowledge and expertise with Casino Life. By Damien Connelly 20 Second City no longer It looks like all systems go for a Chicago casino. By David McKee 24 Covid-19. The Hospitality Industry Adapts Navigating compliance mandates while maintaining consistent guest service. By Bob Ambrose
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28 Everybody’s a VIP Global Payments democratizes the high-roller experience with its VIP Mobility app. By David McKee 32 Identity Verification Jacob Sever, Co-founder & Chief Strategy Officer at Sumsub.com chats with Peter White 36 Providing Success to Casinos Tim Kennedy, Sales Director, UK, SUZOHAPP talks to Damien Connelly 41 Gaming Legislation Update Report on Gaming Legislation in Spain, Germany and France France. By Marko Tomic, Partner, Law Firm Anđelović, Siketić & Tomić d.o.o. Zagreb 44 The Last Word
By Damien Connelly
20 Editorial Policy: The views and opinions expressed in Casino Life remain principally the views of contributors and do not necessarily reflect those of the editor or publishers. The publishers wish to avoid inaccuracies and, whilst every precaution has been taken to ensure that information contained in this publication is accurate, no liability is accepted by the editor or publishers for errors or omissions, however caused. Unless otherwise stated, articles appearing in this publication remain the copyright of the publishers and may not be reproduced in any form without the publisher’s written consent. Printed in the UK by Severn Print.