PetGroomer.com Magazine
83
October / December 2020
SURVEY DISCUSSIONS
Operational Changes The Covid-19 Pandemic dramatically changed the grooming industry. There are two categories of changes: 1. Operational Format
2. Internal Operations We will start with operational formats. In a recent side survey conducted during October 2020 by Grooming Business in a Box® staff, (after the main survey had closed), over 21% of grooming business owners said they knew of a local grooming business that closed or did not resume operations if they had been closed by order of not being an essential service provider. A surprising 33% said they knew of two or more business closures. Here is where things get sketchier. How many of these closures were permanent? How many of these closures were shops closing but their owners were instead changing their operation format? Our main survey and the side surveys indicate that at least 300 commercial shops were closed with their owners’ intent to “go mobile.”
trol of earnings. Twenty-four (24) percent expressed they are strongly moving toward their self-employment goals this year. The most popular operational formats were: 1. One person shop (44%). 2. Shop with staff (31%). 3. Mobile grooming (11%). Take note! The group indicating mobile grooming format comprised 85% of the above-mentioned 24% who expressed they are highly-motivated to make the change in 2020. No wonder our sales of Used Mobile Grooming Vehicles in the PetGroomer.com Classifieds has been wild at times, and busy even during the lockdown or stay-at-home peak of 2020.
Internal Operations have changed for every grooming operation. These changes include sanitation, payment for service options, curbside offers and contact-free systems even among homebased groomers and mobile groomers let alone commercial locations. Virtually We discovered a strong uptick in the every grooming vendor was impacted in number of grooming employees that exthe United States. Based on survey repressed an interest in self-employment sults more groomers than ever will conwith most of them wanting more control tinue to use masks even when not manin choosing whether to work or not durdated, and more sterilization is the new eGroomer Journal and to feelCopyright 2011 Find A Groomer Inc. All rights reserved 83 ing a pandemic, more©in connorm. PetGroomer.com Magazine www.petgroomermagazine.com Subscribe Free
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